Senior Project Manager Position Description At CGI, we deliver technology that transforms organisations and drives measurable outcomes for our clients. As a Senior Project Manager, you will take ownership of complex, technology-enabled projects, leading from the front to ensure successful delivery against time, cost, quality, and contractual commitments. You will play a pivotal role in shaping delivery excellence, strengthening trusted client relationships, and guiding high-performing teams to turn strategy into tangible results. Working in a collaborative, supportive environment, you will be empowered to make decisions, solve challenges creatively, and directly influence business impact while advancing your own professional growth. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position based out of Leeds. Your future duties and responsibilities In this role, you will take full end-to-end accountability for the successful delivery of one or more standalone technology projects, typically ranging from £200k-£2m in value. You will lead multi-disciplinary teams of 6-25 professionals, setting direction, maintaining delivery momentum, and ensuring outcomes are achieved in line with agreed scope, budget, quality, and contractual commitments. Working close to the detail, you will actively manage risks, dependencies, financial performance, and stakeholder expectations across the full lifecycle. You will operate as the primary point of accountability at project level, building trusted client relationships, implementing appropriate governance models, and ensuring alignment with CGI delivery, security, and quality standards. With the autonomy to shape delivery approaches and the backing of a collaborative network of experts, you will drive continuous improvement and deliver meaningful impact for both our clients and CGI. While this role sits at a senior level within CGI, it is not exclusively a programme or portfolio governance position. The successful candidate must be able to evidence hands-on experience delivering projects and leading Agile or hybrid delivery teams on a day-to-day basis, remaining close to the work and being accountable for delivery outcomes. Key responsibilities: • Lead & Deliver end-to-end project outcomes across the full lifecycle • Own & Control project scope, budget, forecasting, and financial performance (up to £2m TCV) • Plan & Estimate using appropriate techniques to develop robust delivery plans • Drive & Facilitate sprint planning, iteration cadence, and dependency management • Manage & Mitigate risks, issues, and corrective actions proactively • Engage & Influence clients through clear reporting, governance, and change control • Coach & Empower multi-disciplinary teams to achieve high performance • Ensure & Uphold compliance with CGI delivery, quality, security, and governance standards Required qualifications to be successful in this role To succeed, you will bring proven experience owning and delivering software projects of comparable complexity, with strong financial and commercial accountability. You will be confident operating in Agile and/or hybrid environments, leading teams hands-on, and resolving delivery challenges in fast-paced settings. A solid foundation in project management principles and lifecycle delivery approaches is essential. Essential qualifications and experience: • You should have proven experience delivering projects at PLP Complexity Level 2 (or equivalent) • Demonstrable experience delivering software projects (£200k-£2m) with full lifecycle and financial accountability • Strong hands-on Agile and/or hybrid delivery experience • Confident use of tools such as Jira and MS Project • Foundation-level Project Management qualification (PRINCE2, PMI, APM or equivalent) • Experience of at least one delivery lifecycle (Agile, Waterfall, consultancy) Desirable: • Practitioner-level qualification (or working towards) • Professional ScrumMaster (PSM II) • Experience working across multiple delivery lifecycles Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
14/04/2026
Full time
Senior Project Manager Position Description At CGI, we deliver technology that transforms organisations and drives measurable outcomes for our clients. As a Senior Project Manager, you will take ownership of complex, technology-enabled projects, leading from the front to ensure successful delivery against time, cost, quality, and contractual commitments. You will play a pivotal role in shaping delivery excellence, strengthening trusted client relationships, and guiding high-performing teams to turn strategy into tangible results. Working in a collaborative, supportive environment, you will be empowered to make decisions, solve challenges creatively, and directly influence business impact while advancing your own professional growth. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position based out of Leeds. Your future duties and responsibilities In this role, you will take full end-to-end accountability for the successful delivery of one or more standalone technology projects, typically ranging from £200k-£2m in value. You will lead multi-disciplinary teams of 6-25 professionals, setting direction, maintaining delivery momentum, and ensuring outcomes are achieved in line with agreed scope, budget, quality, and contractual commitments. Working close to the detail, you will actively manage risks, dependencies, financial performance, and stakeholder expectations across the full lifecycle. You will operate as the primary point of accountability at project level, building trusted client relationships, implementing appropriate governance models, and ensuring alignment with CGI delivery, security, and quality standards. With the autonomy to shape delivery approaches and the backing of a collaborative network of experts, you will drive continuous improvement and deliver meaningful impact for both our clients and CGI. While this role sits at a senior level within CGI, it is not exclusively a programme or portfolio governance position. The successful candidate must be able to evidence hands-on experience delivering projects and leading Agile or hybrid delivery teams on a day-to-day basis, remaining close to the work and being accountable for delivery outcomes. Key responsibilities: • Lead & Deliver end-to-end project outcomes across the full lifecycle • Own & Control project scope, budget, forecasting, and financial performance (up to £2m TCV) • Plan & Estimate using appropriate techniques to develop robust delivery plans • Drive & Facilitate sprint planning, iteration cadence, and dependency management • Manage & Mitigate risks, issues, and corrective actions proactively • Engage & Influence clients through clear reporting, governance, and change control • Coach & Empower multi-disciplinary teams to achieve high performance • Ensure & Uphold compliance with CGI delivery, quality, security, and governance standards Required qualifications to be successful in this role To succeed, you will bring proven experience owning and delivering software projects of comparable complexity, with strong financial and commercial accountability. You will be confident operating in Agile and/or hybrid environments, leading teams hands-on, and resolving delivery challenges in fast-paced settings. A solid foundation in project management principles and lifecycle delivery approaches is essential. Essential qualifications and experience: • You should have proven experience delivering projects at PLP Complexity Level 2 (or equivalent) • Demonstrable experience delivering software projects (£200k-£2m) with full lifecycle and financial accountability • Strong hands-on Agile and/or hybrid delivery experience • Confident use of tools such as Jira and MS Project • Foundation-level Project Management qualification (PRINCE2, PMI, APM or equivalent) • Experience of at least one delivery lifecycle (Agile, Waterfall, consultancy) Desirable: • Practitioner-level qualification (or working towards) • Professional ScrumMaster (PSM II) • Experience working across multiple delivery lifecycles Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Government Digital & Data
Newcastle Upon Tyne, Tyne And Wear
Location Newcastle-upon-Tyne About the job Job summary The Infected Blood Compensation Authority (IBCA) is a new arm's-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal. IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right. We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant. Successful applicants will join the Civil Service Pension Scheme. Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA's work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer. Job description We are looking for a Lead Digital Project Manager to drive delivery of IBCA's development as a service organisation, through commercial arrangements with suppliers and public sector partners. We are looking for people with a passion for planning and delivering value, as well as the behaviours to inspire across teams. A key part of the role will be the development of other delivery professionals. To be successful, you will need to collaborate effectively in a fast paced, transparent, multi-discipline environment, developing and delivering against plans that deliver impact. As Lead Digital Manager you will: Be an experienced delivery professional with in-depth knowledge and experience of a range of project management approaches, with an ability to lead, role model and coach delivery specialists. Deliver strong leadership of a complex technical and commercial delivery with multiple stakeholders. Be accountable for orchestrating delivery, optimising approaches and implementing new processes and techniques needed to deliver successful outcomes at pace and at scale. Lead delivery in a complex and emergent environment, involving multiple teams and senior stakeholders, building momentum and managing multiple competing demands. Be able to build consensus and mediate between different stakeholders to achieve successful outcomes. Communicate with clarity, to build influence and trust at all levels of the organisation, manage stakeholder expectations and facilitate discussions involving high levels of risk and complexity. Optimise delivery and orchestrate efforts across teams to maintain and improve delivery momentum. You can manage the most complicated risks, issues and dependencies and act as an escalation point to unblock issues. Person specification You will have the following skills, knowledge, and experience: Track record of delivering impactful outcomes at pace in complex agile environments involving multiple teams and stakeholders. Exemplary leadership skills with the ability to build and motivate high performing teams and influence diverse stakeholder groups, including experience of coaching and mentoring. Have a proactive approach to developing capability in the organisation. Create a culture of innovative, healthy, psychologically safe, sustainable delivery. Strong communication and influencing skills, with experience of making impactful organisational change. Experience of procuring and managing external suppliers, driving performance and delivering valuable outcomes. Hold a formal programme or project management qualification (e.g. PRINCE2 or MSP), or have equivalent professional experience. Additional information: A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance. Qualifications Hold a formal programme or project management qualification (e.g. PRINCE2 or MSP)
14/04/2026
Full time
Location Newcastle-upon-Tyne About the job Job summary The Infected Blood Compensation Authority (IBCA) is a new arm's-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal. IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right. We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant. Successful applicants will join the Civil Service Pension Scheme. Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA's work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer. Job description We are looking for a Lead Digital Project Manager to drive delivery of IBCA's development as a service organisation, through commercial arrangements with suppliers and public sector partners. We are looking for people with a passion for planning and delivering value, as well as the behaviours to inspire across teams. A key part of the role will be the development of other delivery professionals. To be successful, you will need to collaborate effectively in a fast paced, transparent, multi-discipline environment, developing and delivering against plans that deliver impact. As Lead Digital Manager you will: Be an experienced delivery professional with in-depth knowledge and experience of a range of project management approaches, with an ability to lead, role model and coach delivery specialists. Deliver strong leadership of a complex technical and commercial delivery with multiple stakeholders. Be accountable for orchestrating delivery, optimising approaches and implementing new processes and techniques needed to deliver successful outcomes at pace and at scale. Lead delivery in a complex and emergent environment, involving multiple teams and senior stakeholders, building momentum and managing multiple competing demands. Be able to build consensus and mediate between different stakeholders to achieve successful outcomes. Communicate with clarity, to build influence and trust at all levels of the organisation, manage stakeholder expectations and facilitate discussions involving high levels of risk and complexity. Optimise delivery and orchestrate efforts across teams to maintain and improve delivery momentum. You can manage the most complicated risks, issues and dependencies and act as an escalation point to unblock issues. Person specification You will have the following skills, knowledge, and experience: Track record of delivering impactful outcomes at pace in complex agile environments involving multiple teams and stakeholders. Exemplary leadership skills with the ability to build and motivate high performing teams and influence diverse stakeholder groups, including experience of coaching and mentoring. Have a proactive approach to developing capability in the organisation. Create a culture of innovative, healthy, psychologically safe, sustainable delivery. Strong communication and influencing skills, with experience of making impactful organisational change. Experience of procuring and managing external suppliers, driving performance and delivering valuable outcomes. Hold a formal programme or project management qualification (e.g. PRINCE2 or MSP), or have equivalent professional experience. Additional information: A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance. Qualifications Hold a formal programme or project management qualification (e.g. PRINCE2 or MSP)
Senior Software Developer - Salesforce Position Description As a Senior Salesforce Developer at CGI, you'll help clients transform their business through innovative Salesforce solutions that deliver measurable value. You'll design and develop scalable systems that streamline operations, enhance user experience, and drive strategic growth. Working in a collaborative environment, you'll have the opportunity to influence technical direction, mentor others, and lead projects that make a real impact across industries. You'll be part of a culture that values ownership, creativity, and support, empowering you to shape both client outcomes and your own career path. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities In this role, you will design, develop, and deliver Salesforce solutions that power digital transformation for our clients. You'll collaborate with stakeholders to understand business needs, translate them into technical designs, and implement solutions that improve performance and efficiency. You'll take ownership of your work, mentor junior developers, and drive excellence through best practices and innovation. Key responsibilities: • Design, develop, and implement high-quality Salesforce solutions • Collaborate with clients and internal teams to gather and define requirements • Lead Agile ceremonies and contribute to continuous improvement • Conduct code reviews and ensure adherence to development standards • Support and coach junior developers to enhance team capability • Manage client relationships and ensure project outcomes meet expectations • Integrate Salesforce with other systems and optimise performance Required qualifications to be successful in this role You should have strong Salesforce development experience and a proven record of delivering solutions in a consulting or Agile environment. You'll combine technical expertise with communication skills and a collaborative mindset. Essential qualifications: • Proven experience as a Salesforce Developer • Proficiency in Apex, Lightning Web Components (LWC), Visualforce, and Salesforce configuration • Strong knowledge of Salesforce data model and integration capabilities • Experience in Agile delivery using tools such as Jira • Excellent communication and stakeholder management skills • Experience mentoring or coaching others Desirable qualifications: • Salesforce certifications (e.g. Platform Developer I/II, App Builder, Administrator) • Experience with CI/CD tools, API integrations, or Salesforce DevOps • Knowledge of AWS, Azure, or GCP Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
14/04/2026
Full time
Senior Software Developer - Salesforce Position Description As a Senior Salesforce Developer at CGI, you'll help clients transform their business through innovative Salesforce solutions that deliver measurable value. You'll design and develop scalable systems that streamline operations, enhance user experience, and drive strategic growth. Working in a collaborative environment, you'll have the opportunity to influence technical direction, mentor others, and lead projects that make a real impact across industries. You'll be part of a culture that values ownership, creativity, and support, empowering you to shape both client outcomes and your own career path. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities In this role, you will design, develop, and deliver Salesforce solutions that power digital transformation for our clients. You'll collaborate with stakeholders to understand business needs, translate them into technical designs, and implement solutions that improve performance and efficiency. You'll take ownership of your work, mentor junior developers, and drive excellence through best practices and innovation. Key responsibilities: • Design, develop, and implement high-quality Salesforce solutions • Collaborate with clients and internal teams to gather and define requirements • Lead Agile ceremonies and contribute to continuous improvement • Conduct code reviews and ensure adherence to development standards • Support and coach junior developers to enhance team capability • Manage client relationships and ensure project outcomes meet expectations • Integrate Salesforce with other systems and optimise performance Required qualifications to be successful in this role You should have strong Salesforce development experience and a proven record of delivering solutions in a consulting or Agile environment. You'll combine technical expertise with communication skills and a collaborative mindset. Essential qualifications: • Proven experience as a Salesforce Developer • Proficiency in Apex, Lightning Web Components (LWC), Visualforce, and Salesforce configuration • Strong knowledge of Salesforce data model and integration capabilities • Experience in Agile delivery using tools such as Jira • Excellent communication and stakeholder management skills • Experience mentoring or coaching others Desirable qualifications: • Salesforce certifications (e.g. Platform Developer I/II, App Builder, Administrator) • Experience with CI/CD tools, API integrations, or Salesforce DevOps • Knowledge of AWS, Azure, or GCP Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Location The ONS operates a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations working between office and remote throughout the week. The locations for this role are Newport and Titchfield (Fareham), All colleagues are required to work from their contractually allocated site for at least 40% of their working time. The induction process for the role will be conducted in person. About the job Job summary These Lead Business Analyst roles will be working on the Census 2031.Census 2031 represents our most ambitious data collection project yet - a once-in-a-decade opportunity to capture a complete picture of everyone living in England and Wales. Building on the digital success of 2021, we're pioneering new ways to reach every household and community, ensuring no one is left uncounted. This vital work will provide the foundation for policy decisions, resource allocation, and community planning for the next decade. Your work will support delivery of this transformational project that will shape how we understand and support our nation's future. You'll be part of a team that ensures everyone is counted-and every voice is heard. We're building a culture that values collaboration, fresh thinking, and respect for diverse expertise. Whether you're a seasoned professional or bringing new perspectives, you'll be part of a team that welcomes bold ideas, works transparently, and thrives on solving complex challenges together. The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. Job description The Lead Business Analyst (BA) plays a key role in shaping how the Census is designed, delivered, and continuously improved. Working within the central End to End (E2E) Service Design Team , the BA ensures that the Census operates as a coherent, integrated, and user centred service across all business areas. This role collaborates with a wide range of stakeholders across ONS, delivery suppliers, enabling partners, and the Devolved Governments to support a unified UK wide Census experience. The post holder may work across the full breadth of the high level Census design or specialise in particular business services-such as Field Operations, Communal Establishments (CE), Public Support, Contact Centre, Questionnaire Operations , or other core service components Responsibilities Lead and manage investigations into business processes, information systems, functions, information flows, data structures and software development processes, using various technical, methodical, and consistent techniques. Review existing system capabilities, develop use cases and information models, and align business requirements to specific capabilities of system development, including working with developers to ensure that user needs are met. Define improvements to business processes, developing business cases to enable decisions to be made based on the benefits of the change. Facilitate, understand, and communicate the project scope and work to assure the overall goal is maintained in creation of the product backlog. Lead in defining solutions to real business problems through influence, facilitation and communication and ensuring the end-to-end process is considered. Shape and challenge business priorities and ways of working through collaboration with business and technology teams. Elicit functional and non-functional requirements using appropriate techniques, considering the nature of change and established practices. Deliver at pace using the most appropriate delivery methodologies and adopting agile principles. Develop suitable analysis models using appropriate modelling techniques, considering traceability, adherence to business objectives and fitness for purpose. Work with business and solution architects to ensure that the wider architecture considered when undertaking analysis work. Assist decision makers in gathering information to make informed decisions. Promote a culture of assurance and security. Help to quality assure test solutions and products. Actively participate in the Business Analysis community and broader communities to refine and develop standards, working practices, sharing of knowledge, and understanding. Where appropriate and in line with divisional organisation practice, Line management of Business Analysts within the ONS community. In addition, SEO and Grade 7 roles will be required to provide coaching and mentoring to Junior Business Analysts. Person specification Essential Criteria: Stakeholder Relationship Management (Expert) - Direct the stakeholder relationship strategy for your teams. Ensure stakeholders objectives are set and support teams to meet them. Influence and negotiate with senior stakeholders to resolve issues and enable progress. Business Modelling (Expert) - Determine the scope and methodology for the representation of complex programmes across an organisation. Document conceptual models to support strategic planning and decision making. Requirements Definition and Management (Expert) - Directs the approach to requirements management. Enable others to select and apply appropriate life cycle methods. Influence the prioritisation of complex requirements sets, enabling long-term strategic decision making and short-term tactical fixes. Ensure the proposed solutions align with the organisational strategy and vision. Business Process Improvement (Expert) - Lead the identification of large-scale opportunities to deliver business performance improvements. Set the direction for analysis, design and evaluation of business process improvements, including methods, tools and standards. Set the direction for design, execution and assessment of business process tests. Coach others in designing, testing, implementing and assessing business process improvements.
14/04/2026
Full time
Location The ONS operates a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations working between office and remote throughout the week. The locations for this role are Newport and Titchfield (Fareham), All colleagues are required to work from their contractually allocated site for at least 40% of their working time. The induction process for the role will be conducted in person. About the job Job summary These Lead Business Analyst roles will be working on the Census 2031.Census 2031 represents our most ambitious data collection project yet - a once-in-a-decade opportunity to capture a complete picture of everyone living in England and Wales. Building on the digital success of 2021, we're pioneering new ways to reach every household and community, ensuring no one is left uncounted. This vital work will provide the foundation for policy decisions, resource allocation, and community planning for the next decade. Your work will support delivery of this transformational project that will shape how we understand and support our nation's future. You'll be part of a team that ensures everyone is counted-and every voice is heard. We're building a culture that values collaboration, fresh thinking, and respect for diverse expertise. Whether you're a seasoned professional or bringing new perspectives, you'll be part of a team that welcomes bold ideas, works transparently, and thrives on solving complex challenges together. The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. Job description The Lead Business Analyst (BA) plays a key role in shaping how the Census is designed, delivered, and continuously improved. Working within the central End to End (E2E) Service Design Team , the BA ensures that the Census operates as a coherent, integrated, and user centred service across all business areas. This role collaborates with a wide range of stakeholders across ONS, delivery suppliers, enabling partners, and the Devolved Governments to support a unified UK wide Census experience. The post holder may work across the full breadth of the high level Census design or specialise in particular business services-such as Field Operations, Communal Establishments (CE), Public Support, Contact Centre, Questionnaire Operations , or other core service components Responsibilities Lead and manage investigations into business processes, information systems, functions, information flows, data structures and software development processes, using various technical, methodical, and consistent techniques. Review existing system capabilities, develop use cases and information models, and align business requirements to specific capabilities of system development, including working with developers to ensure that user needs are met. Define improvements to business processes, developing business cases to enable decisions to be made based on the benefits of the change. Facilitate, understand, and communicate the project scope and work to assure the overall goal is maintained in creation of the product backlog. Lead in defining solutions to real business problems through influence, facilitation and communication and ensuring the end-to-end process is considered. Shape and challenge business priorities and ways of working through collaboration with business and technology teams. Elicit functional and non-functional requirements using appropriate techniques, considering the nature of change and established practices. Deliver at pace using the most appropriate delivery methodologies and adopting agile principles. Develop suitable analysis models using appropriate modelling techniques, considering traceability, adherence to business objectives and fitness for purpose. Work with business and solution architects to ensure that the wider architecture considered when undertaking analysis work. Assist decision makers in gathering information to make informed decisions. Promote a culture of assurance and security. Help to quality assure test solutions and products. Actively participate in the Business Analysis community and broader communities to refine and develop standards, working practices, sharing of knowledge, and understanding. Where appropriate and in line with divisional organisation practice, Line management of Business Analysts within the ONS community. In addition, SEO and Grade 7 roles will be required to provide coaching and mentoring to Junior Business Analysts. Person specification Essential Criteria: Stakeholder Relationship Management (Expert) - Direct the stakeholder relationship strategy for your teams. Ensure stakeholders objectives are set and support teams to meet them. Influence and negotiate with senior stakeholders to resolve issues and enable progress. Business Modelling (Expert) - Determine the scope and methodology for the representation of complex programmes across an organisation. Document conceptual models to support strategic planning and decision making. Requirements Definition and Management (Expert) - Directs the approach to requirements management. Enable others to select and apply appropriate life cycle methods. Influence the prioritisation of complex requirements sets, enabling long-term strategic decision making and short-term tactical fixes. Ensure the proposed solutions align with the organisational strategy and vision. Business Process Improvement (Expert) - Lead the identification of large-scale opportunities to deliver business performance improvements. Set the direction for analysis, design and evaluation of business process improvements, including methods, tools and standards. Set the direction for design, execution and assessment of business process tests. Coach others in designing, testing, implementing and assessing business process improvements.
Location Newport, NP10 8QQ About the job Job summary Senior Interaction Designer The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams , aligning with Government Design Principles . Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior designers. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting user journeys), and possess excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders. Find out more on our Design in Government blog . This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user research, creating prototypes, and designing user interactions across various channels, devices, and technologies, all while being able to justify design decisions with evidence and data. Promote and Implement Design Excellence : Champion a consistent, high-quality user experience by promoting reusable design elements and best practices across the IPO and wider government communities. This involves contributing to user-centred design standards and guidance, utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements, as well as the GOV.UK Service Standard. Lead and Mentor Design Professionals: Provide management support, coaching, mentoring, and training to other designers (including HEO Interaction Designers), focusing on their development, the quality of their work, and ensuring adherence to best practices. Person specification Essential criteria Experience working effectively in an agile, multi-disciplinary team environment, delivering iterative design components as part of a project team. Experience in designing accessible solutions across various channels to meet customer needs. Proven ability to produce essential user-centred design deliverables, such as user flows, process flows, service blueprints, and site maps. Proficient in using prototyping tools like GOV.UK Prototype Kit, Figma, or Adobe XD to create and validate high-fidelity prototypes. Experience in conducting usability testing, either independently or collaboratively with user researchers. Demonstrated experience working with the GOV.UK Design System, Service Manual, and design principles, including the ability to recommend new patterns or update existing ones within the system. Experience in leading community of practice activities. Proven ability to mentor and coach designers across the UCD profession.
14/04/2026
Full time
Location Newport, NP10 8QQ About the job Job summary Senior Interaction Designer The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams , aligning with Government Design Principles . Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior designers. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting user journeys), and possess excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders. Find out more on our Design in Government blog . This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user research, creating prototypes, and designing user interactions across various channels, devices, and technologies, all while being able to justify design decisions with evidence and data. Promote and Implement Design Excellence : Champion a consistent, high-quality user experience by promoting reusable design elements and best practices across the IPO and wider government communities. This involves contributing to user-centred design standards and guidance, utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements, as well as the GOV.UK Service Standard. Lead and Mentor Design Professionals: Provide management support, coaching, mentoring, and training to other designers (including HEO Interaction Designers), focusing on their development, the quality of their work, and ensuring adherence to best practices. Person specification Essential criteria Experience working effectively in an agile, multi-disciplinary team environment, delivering iterative design components as part of a project team. Experience in designing accessible solutions across various channels to meet customer needs. Proven ability to produce essential user-centred design deliverables, such as user flows, process flows, service blueprints, and site maps. Proficient in using prototyping tools like GOV.UK Prototype Kit, Figma, or Adobe XD to create and validate high-fidelity prototypes. Experience in conducting usability testing, either independently or collaboratively with user researchers. Demonstrated experience working with the GOV.UK Design System, Service Manual, and design principles, including the ability to recommend new patterns or update existing ones within the system. Experience in leading community of practice activities. Proven ability to mentor and coach designers across the UCD profession.
Location Remote working (anywhere in the UK) About the job Job summary Are you looking for an opportunity to combine leadership with continued hands-on user research? We have an opportunity for you to stay closely connected to user research practice while supporting and guiding your team. Our User Researchers work in an open, iterative and collaborative way in a multidisciplinary team, and communicate effectively, working closely with our designers, product managers, performance analysts, developers, business analysts and other stakeholders and colleagues. The User Research team is part of a larger User Centred Design (UCD) team that sits within the Product Design Directorate, alongside the Product Management and Business Analysis teams. The UCD team is a community of 6 teams. There are: Service Design, Interaction Design, Content Design, Accessibility, User Research and Performance Analytics. Each team supports each other to review insights from our performance analytics and user research to understand user needs and co-design user-centred services. Watch this video to find out more about working in Digital at Companies House Give yourself the best opportunity to apply! Join our Outreach team for an informal, drop-in "find out more" session on: Thursday 9th April 2026 at 12:00pm - 1:00pm No need to register: just click on the link above to join, listen, and gain tips to help you apply. Cameras and microphones will be switched off. Can't make the session, or want something to refer back to? Just email our Outreach mailbox on: and we'll share a copy of the session slides. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Find out more about what a great place Companies House is to work Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign. We're able to consider both full-time and part-time hours for this role for the successful candidate (part-time would be a minimum of 30 hours over 4 or 5 days). Remote contracts will be considered where commuting to the office location of your team is not reasonably practicable. Job description As a Lead User Researcher , you'll be an expert, hands-on practitioner. You'll lead and assure user research activity across a several teams, as well as carry out user research yourself. You will ensure that work takes a user centred, evidence-based approach to shape product vision, service design and delivery, and influence organisational strategy and priorities. You will manage, lead, coach and mentor user researchers. Define, embed and assure best practice in user research, and prioritise resources effectively across complex areas of work. You will act as a recognised authority in user research, providing expert advice and assurance, and collaborating with colleagues across government to improve outcomes for users. At this level you will: lead user research across complex programmes of work, using a wide range of qualitative and quantitative methods appropriate to different lifecycle phases of agile service design manage, mentor and guide more junior user researchers, setting direction and assuring the quality and impact of research undertaken by others - contributing to the strategic development of the user research function. engage with programmes and senior stakeholders to understand strategic objectives, organisational priorities and complex user, policy and service problems. be a highly effective communicator, able to translate complex research findings into clear, evidence based recommendations that influence decisions at team, programme and organisational level act as an expert advocate for user needs, championing user centred and inclusive design and influencing others to adopt best practice encourage and embed team involvement throughout the user research lifecycle, including analysis and synthesis, building consensus, challenging assumptions and raising the standard of insight collaborate with a wide range of stakeholders across programmes and across government where relevant, to understand user and policy needs and ensure these are translated into services that work for diverse user groups play a leading role in ensuring that services meet the Government Service Standard, providing expert assurance throughout the service delivery lifecycle and presenting at, and assessing, service assessments contribute to and help lead the user centred design and user research community, including presenting at meetups, writing blogs, sharing best practice, and raising organisational awareness of the value and impact of user research Person specification We're looking for an expert user research practitioner with varied and complex project experience, who meets the technical specifications for a Lead User Researcher as outlined in the Government Digital and Data Profession Capability Framework for User Researcher . The following skills and experience will be assessed during the selection process: Research management, leadership and assurance Proven ability to analyse complex user, service and policy problems and align user research activity to support informed decision making and organisational priorities. Experience of defining, embedding and assuring high standards of user research practice, and providing expert guidance and assurance across teams and programmes. Research methods and planning Extensive experience of selecting, applying and advising on an appropriate range of qualitative and quantitative user research methods across different phases of the agile service lifecycle. A track record of improving, innovating and setting best practice in user research at organisational level. Analysis and synthesis Strong ability to analyse and synthesise complex qualitative and quantitative data, involving and guiding others through the process, and producing clear, actionable insight that influences decisions at team, programme and organisational level. Agile research practices Expert level capability in advocating for and embedding user research throughout agile delivery. Experience of shaping and assuring research approaches across multiple teams, ensuring insight is used effectively to inform design, delivery and strategic decisions. Inclusive research Expert experience of planning and delivering inclusive research that represents the full diversity of users of government services. Ability to set standards, challenge assumptions and ensure teams design services that work for all users, including those with access needs. User centred practice and advocacy Demonstrated ability to champion user centred design and research, influencing ways of working, priorities and decision making. Experience of advocating for user needs with senior stakeholders and embedding user centred practice at scale. Stakeholder relationship management Highly developed influencing and negotiation skills, with experience of building strong relationships with senior stakeholders, including sceptical or resistant colleagues, to resolve issues, enable progress and improve outcomes for users. You can read more about a career in Digital and Data within the Civil Service in the Government Digital and Data Candidate Information Pack . Please note: We are looking for an experienced Lead User Researcher. Successful candidates who are assessed at the practitioner level will be offered pay within the FN1 page range of £53,540 - £57,250 per year. If a successful candidate is assessed to exceed these expectations and shows confident, expert skills and capabilities, they will be offered a salary in line with the FN2 pay range of £61,834 - £65,136 per year.
14/04/2026
Full time
Location Remote working (anywhere in the UK) About the job Job summary Are you looking for an opportunity to combine leadership with continued hands-on user research? We have an opportunity for you to stay closely connected to user research practice while supporting and guiding your team. Our User Researchers work in an open, iterative and collaborative way in a multidisciplinary team, and communicate effectively, working closely with our designers, product managers, performance analysts, developers, business analysts and other stakeholders and colleagues. The User Research team is part of a larger User Centred Design (UCD) team that sits within the Product Design Directorate, alongside the Product Management and Business Analysis teams. The UCD team is a community of 6 teams. There are: Service Design, Interaction Design, Content Design, Accessibility, User Research and Performance Analytics. Each team supports each other to review insights from our performance analytics and user research to understand user needs and co-design user-centred services. Watch this video to find out more about working in Digital at Companies House Give yourself the best opportunity to apply! Join our Outreach team for an informal, drop-in "find out more" session on: Thursday 9th April 2026 at 12:00pm - 1:00pm No need to register: just click on the link above to join, listen, and gain tips to help you apply. Cameras and microphones will be switched off. Can't make the session, or want something to refer back to? Just email our Outreach mailbox on: and we'll share a copy of the session slides. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Find out more about what a great place Companies House is to work Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign. We're able to consider both full-time and part-time hours for this role for the successful candidate (part-time would be a minimum of 30 hours over 4 or 5 days). Remote contracts will be considered where commuting to the office location of your team is not reasonably practicable. Job description As a Lead User Researcher , you'll be an expert, hands-on practitioner. You'll lead and assure user research activity across a several teams, as well as carry out user research yourself. You will ensure that work takes a user centred, evidence-based approach to shape product vision, service design and delivery, and influence organisational strategy and priorities. You will manage, lead, coach and mentor user researchers. Define, embed and assure best practice in user research, and prioritise resources effectively across complex areas of work. You will act as a recognised authority in user research, providing expert advice and assurance, and collaborating with colleagues across government to improve outcomes for users. At this level you will: lead user research across complex programmes of work, using a wide range of qualitative and quantitative methods appropriate to different lifecycle phases of agile service design manage, mentor and guide more junior user researchers, setting direction and assuring the quality and impact of research undertaken by others - contributing to the strategic development of the user research function. engage with programmes and senior stakeholders to understand strategic objectives, organisational priorities and complex user, policy and service problems. be a highly effective communicator, able to translate complex research findings into clear, evidence based recommendations that influence decisions at team, programme and organisational level act as an expert advocate for user needs, championing user centred and inclusive design and influencing others to adopt best practice encourage and embed team involvement throughout the user research lifecycle, including analysis and synthesis, building consensus, challenging assumptions and raising the standard of insight collaborate with a wide range of stakeholders across programmes and across government where relevant, to understand user and policy needs and ensure these are translated into services that work for diverse user groups play a leading role in ensuring that services meet the Government Service Standard, providing expert assurance throughout the service delivery lifecycle and presenting at, and assessing, service assessments contribute to and help lead the user centred design and user research community, including presenting at meetups, writing blogs, sharing best practice, and raising organisational awareness of the value and impact of user research Person specification We're looking for an expert user research practitioner with varied and complex project experience, who meets the technical specifications for a Lead User Researcher as outlined in the Government Digital and Data Profession Capability Framework for User Researcher . The following skills and experience will be assessed during the selection process: Research management, leadership and assurance Proven ability to analyse complex user, service and policy problems and align user research activity to support informed decision making and organisational priorities. Experience of defining, embedding and assuring high standards of user research practice, and providing expert guidance and assurance across teams and programmes. Research methods and planning Extensive experience of selecting, applying and advising on an appropriate range of qualitative and quantitative user research methods across different phases of the agile service lifecycle. A track record of improving, innovating and setting best practice in user research at organisational level. Analysis and synthesis Strong ability to analyse and synthesise complex qualitative and quantitative data, involving and guiding others through the process, and producing clear, actionable insight that influences decisions at team, programme and organisational level. Agile research practices Expert level capability in advocating for and embedding user research throughout agile delivery. Experience of shaping and assuring research approaches across multiple teams, ensuring insight is used effectively to inform design, delivery and strategic decisions. Inclusive research Expert experience of planning and delivering inclusive research that represents the full diversity of users of government services. Ability to set standards, challenge assumptions and ensure teams design services that work for all users, including those with access needs. User centred practice and advocacy Demonstrated ability to champion user centred design and research, influencing ways of working, priorities and decision making. Experience of advocating for user needs with senior stakeholders and embedding user centred practice at scale. Stakeholder relationship management Highly developed influencing and negotiation skills, with experience of building strong relationships with senior stakeholders, including sceptical or resistant colleagues, to resolve issues, enable progress and improve outcomes for users. You can read more about a career in Digital and Data within the Civil Service in the Government Digital and Data Candidate Information Pack . Please note: We are looking for an experienced Lead User Researcher. Successful candidates who are assessed at the practitioner level will be offered pay within the FN1 page range of £53,540 - £57,250 per year. If a successful candidate is assessed to exceed these expectations and shows confident, expert skills and capabilities, they will be offered a salary in line with the FN2 pay range of £61,834 - £65,136 per year.
Application & Data Architect (DV Security Clearance) Position Description At CGI, we design and deliver secure digital capabilities that support critical national missions. As an Application and Data Architect within our Defence business unit, you will help shape secure, resilient solutions that underpin complex transformation programmes. Working within a collaborative Joint Design Team, you will lead the design and assurance of applications operating in highly secure environments, ensuring they meet the highest standards of security, compliance, and performance. This role offers the opportunity to take real ownership of architectural outcomes, influence technical direction, and work alongside talented engineers and architects to deliver high-impact solutions that support Defence organisations in achieving their strategic objectives. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position requires a full time onsite presence. Your future duties and responsibilities In this role, you will shape the architecture of secure applications and data platforms that support Defence programmes operating in controlled environments. You will work as part of a multidisciplinary Joint Design Team, leading the design and assessment of solutions that meet strict security, compliance, and operational requirements. By collaborating closely with engineers, architects, and client stakeholders, you will guide technical decisions, ensure architectural integrity, and help translate complex requirements into practical, high-assurance solutions. You will take ownership of architectural assessments and solution design, supporting projects throughout their lifecycle from concept and technical assurance through to deployment and service transition. Working within a strong engineering community, you will help teams adopt secure design principles, modern delivery approaches, and robust architectural practices while ensuring solutions remain scalable, resilient, and aligned with Defence standards. Key responsibilities • Lead & Architect secure-by-design application and data architectures for Defence programmes • Assess & Assure applications operating in secure environments through technical and architectural assessments • Design & Secure resilient applications and audit solutions aligned with Defence security standards and compliance requirements • Collaborate & Guide multidisciplinary teams, architects, engineers, and client stakeholders to shape effective technical solutions • Analyse & Validate architectural requirements including quality attributes, non-functional requirements, and security controls • Model & Document system architecture using ArchiMate and BizzDesign Enterprise Studio • Support & Enable development and operations teams through design reviews, coaching, and architectural guidance • Improve & Automate delivery practices through CI/CD tooling, automation, and Azure DevOps pipelines • Influence & Communicate architectural strategy and decisions to senior stakeholders and programme leadership • Track & Innovate by monitoring emerging technologies, methodologies, and architectural practices Required qualifications to be successful in this role To succeed in this role, you will be an experienced architect with a strong background in designing secure applications within Defence or similarly controlled environments. You will bring the ability to translate complex requirements into practical architectural solutions while balancing innovation with rigorous security and assurance requirements. Strong stakeholder engagement skills and experience guiding technical teams across the full delivery lifecycle will be essential. Essential qualifications and experience • You should have extensive experience designing secure, resilient applications and data architectures • Strong understanding of Defence Secure by Design principles and their practical implementation • Hands-on experience conducting technical assessments for applications in secure environments • Experience applying CIS Benchmarks for secure configuration of applications, middleware, and databases • Proven experience delivering secure production implementations including deployment and service transition • Strong client-facing communication skills, including engagement with senior stakeholders • Experience with CI/CD tooling and automation practices, including Azure DevOps pipelines • Proficiency in architectural modelling, including ArchiMate and BizzDesign Enterprise Studio • Ability to analyse architectural drivers, including security, resilience, scalability, and performance • Experience working within complex Defence or highly regulated environments Desirable • SAFe Agile certification or experience working within scaled agile environments • Certification in BizzDesign Enterprise Studio or Horizzon • Strong working knowledge of ArchiMate modelling frameworks Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
14/04/2026
Full time
Application & Data Architect (DV Security Clearance) Position Description At CGI, we design and deliver secure digital capabilities that support critical national missions. As an Application and Data Architect within our Defence business unit, you will help shape secure, resilient solutions that underpin complex transformation programmes. Working within a collaborative Joint Design Team, you will lead the design and assurance of applications operating in highly secure environments, ensuring they meet the highest standards of security, compliance, and performance. This role offers the opportunity to take real ownership of architectural outcomes, influence technical direction, and work alongside talented engineers and architects to deliver high-impact solutions that support Defence organisations in achieving their strategic objectives. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position requires a full time onsite presence. Your future duties and responsibilities In this role, you will shape the architecture of secure applications and data platforms that support Defence programmes operating in controlled environments. You will work as part of a multidisciplinary Joint Design Team, leading the design and assessment of solutions that meet strict security, compliance, and operational requirements. By collaborating closely with engineers, architects, and client stakeholders, you will guide technical decisions, ensure architectural integrity, and help translate complex requirements into practical, high-assurance solutions. You will take ownership of architectural assessments and solution design, supporting projects throughout their lifecycle from concept and technical assurance through to deployment and service transition. Working within a strong engineering community, you will help teams adopt secure design principles, modern delivery approaches, and robust architectural practices while ensuring solutions remain scalable, resilient, and aligned with Defence standards. Key responsibilities • Lead & Architect secure-by-design application and data architectures for Defence programmes • Assess & Assure applications operating in secure environments through technical and architectural assessments • Design & Secure resilient applications and audit solutions aligned with Defence security standards and compliance requirements • Collaborate & Guide multidisciplinary teams, architects, engineers, and client stakeholders to shape effective technical solutions • Analyse & Validate architectural requirements including quality attributes, non-functional requirements, and security controls • Model & Document system architecture using ArchiMate and BizzDesign Enterprise Studio • Support & Enable development and operations teams through design reviews, coaching, and architectural guidance • Improve & Automate delivery practices through CI/CD tooling, automation, and Azure DevOps pipelines • Influence & Communicate architectural strategy and decisions to senior stakeholders and programme leadership • Track & Innovate by monitoring emerging technologies, methodologies, and architectural practices Required qualifications to be successful in this role To succeed in this role, you will be an experienced architect with a strong background in designing secure applications within Defence or similarly controlled environments. You will bring the ability to translate complex requirements into practical architectural solutions while balancing innovation with rigorous security and assurance requirements. Strong stakeholder engagement skills and experience guiding technical teams across the full delivery lifecycle will be essential. Essential qualifications and experience • You should have extensive experience designing secure, resilient applications and data architectures • Strong understanding of Defence Secure by Design principles and their practical implementation • Hands-on experience conducting technical assessments for applications in secure environments • Experience applying CIS Benchmarks for secure configuration of applications, middleware, and databases • Proven experience delivering secure production implementations including deployment and service transition • Strong client-facing communication skills, including engagement with senior stakeholders • Experience with CI/CD tooling and automation practices, including Azure DevOps pipelines • Proficiency in architectural modelling, including ArchiMate and BizzDesign Enterprise Studio • Ability to analyse architectural drivers, including security, resilience, scalability, and performance • Experience working within complex Defence or highly regulated environments Desirable • SAFe Agile certification or experience working within scaled agile environments • Certification in BizzDesign Enterprise Studio or Horizzon • Strong working knowledge of ArchiMate modelling frameworks Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Location Newport, NP10 8QQ About the job Job summary Senior Business Analyst As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards. Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers. This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by: Delivering Excellent IP Services Creating a World-leading IP Environment Making the IPO a Brilliant Place to Work Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged. Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards. Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality. Identify and articulate options considering opportunities and limitations related to business and technology. Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation. Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support. Develop and promote best practice, standards and guidance. Person specification Essential Criteria Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques. Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions. Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers. Comfortable working with individuals at various skill levels up to and including senior management levels. Experience of gaining consensus where there are strong differing opinions. BCS International Diploma in Business Analysis, or equivalent. Strong presentation and communication skills across a variety of situations and levels of stakeholders. Experience of developing BA best practice, standards and guidance. Experience tutoring and mentoring others Business Analysts
14/04/2026
Full time
Location Newport, NP10 8QQ About the job Job summary Senior Business Analyst As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards. Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers. This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by: Delivering Excellent IP Services Creating a World-leading IP Environment Making the IPO a Brilliant Place to Work Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged. Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards. Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality. Identify and articulate options considering opportunities and limitations related to business and technology. Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation. Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support. Develop and promote best practice, standards and guidance. Person specification Essential Criteria Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques. Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions. Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers. Comfortable working with individuals at various skill levels up to and including senior management levels. Experience of gaining consensus where there are strong differing opinions. BCS International Diploma in Business Analysis, or equivalent. Strong presentation and communication skills across a variety of situations and levels of stakeholders. Experience of developing BA best practice, standards and guidance. Experience tutoring and mentoring others Business Analysts
Software Engineer Position Description At CGI, our Software Engineers play a pivotal role in delivering the innovative, scalable, and secure solutions that help our clients transform their organisations. Joining our Leeds-based engineering community, you'll contribute to high-impact projects that shape the future of digital services, applying modern engineering practices to build real-world value. You'll be part of a collaborative, supportive environment where you can take ownership of your work, explore new approaches, and thrive creatively as you help design and deliver technology that makes a lasting difference. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities In this role, you will design, build, and deliver high-quality software that underpins critical client services. You'll work across modern technologies such as .NET, Python, and TypeScript/React, contributing to everything from architecture decisions to hands-on development. You'll collaborate closely with multidisciplinary teams, applying engineering best practice and shaping solutions from concept to deployment. You'll take ownership of your work, exploring creative approaches while being supported by experienced engineers who share knowledge, review code, and help you grow. Your contributions will directly influence project success, system performance, and the long-term evolution of key platforms. Key responsibilities: • Design & Develop: Build scalable, maintainable solutions using .NET, Python, or TypeScript/React. • Lead & Contribute: Shape architecture and design discussions to ensure performance, security, and scalability. • Collaborate & Deliver: Work within Agile teams to plan, estimate, iterate, and deliver value. • Automate & Optimise: Implement CI/CD pipelines and apply clean code, testing, and automation principles. • Build & Evolve: Develop APIs, microservices, and web applications, often leveraging cloud environments. • Coach & Support: Mentor peers and share knowledge through reviews and collaborative engineering practices. Required qualifications to be successful in this role To succeed in this role, you should bring strong hands-on software engineering experience, a solid understanding of modern development principles, and the ability to work effectively within collaborative Agile teams. You'll be confident designing and building solutions across one or more major technology stacks, with a proactive approach to quality, communication, and continuous improvement. Essential qualifications: • Experience with .NET/C#, Python, and/or TypeScript/React • Strong understanding of SOLID principles and clean architecture • Experience working in Agile environments with CI/CD and automated testing • Proficiency with Git-based workflows • Ability to communicate clearly with technical and non-technical stakeholders Desirable: • Cloud exposure (Azure, AWS, or GCP) • Experience with Docker, Kubernetes, Terraform, or Bicep • Knowledge of event-driven architectures or messaging systems • Understanding of secure coding practices Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
14/04/2026
Full time
Software Engineer Position Description At CGI, our Software Engineers play a pivotal role in delivering the innovative, scalable, and secure solutions that help our clients transform their organisations. Joining our Leeds-based engineering community, you'll contribute to high-impact projects that shape the future of digital services, applying modern engineering practices to build real-world value. You'll be part of a collaborative, supportive environment where you can take ownership of your work, explore new approaches, and thrive creatively as you help design and deliver technology that makes a lasting difference. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities In this role, you will design, build, and deliver high-quality software that underpins critical client services. You'll work across modern technologies such as .NET, Python, and TypeScript/React, contributing to everything from architecture decisions to hands-on development. You'll collaborate closely with multidisciplinary teams, applying engineering best practice and shaping solutions from concept to deployment. You'll take ownership of your work, exploring creative approaches while being supported by experienced engineers who share knowledge, review code, and help you grow. Your contributions will directly influence project success, system performance, and the long-term evolution of key platforms. Key responsibilities: • Design & Develop: Build scalable, maintainable solutions using .NET, Python, or TypeScript/React. • Lead & Contribute: Shape architecture and design discussions to ensure performance, security, and scalability. • Collaborate & Deliver: Work within Agile teams to plan, estimate, iterate, and deliver value. • Automate & Optimise: Implement CI/CD pipelines and apply clean code, testing, and automation principles. • Build & Evolve: Develop APIs, microservices, and web applications, often leveraging cloud environments. • Coach & Support: Mentor peers and share knowledge through reviews and collaborative engineering practices. Required qualifications to be successful in this role To succeed in this role, you should bring strong hands-on software engineering experience, a solid understanding of modern development principles, and the ability to work effectively within collaborative Agile teams. You'll be confident designing and building solutions across one or more major technology stacks, with a proactive approach to quality, communication, and continuous improvement. Essential qualifications: • Experience with .NET/C#, Python, and/or TypeScript/React • Strong understanding of SOLID principles and clean architecture • Experience working in Agile environments with CI/CD and automated testing • Proficiency with Git-based workflows • Ability to communicate clearly with technical and non-technical stakeholders Desirable: • Cloud exposure (Azure, AWS, or GCP) • Experience with Docker, Kubernetes, Terraform, or Bicep • Knowledge of event-driven architectures or messaging systems • Understanding of secure coding practices Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Scrum Master Position Description At CGI, we deliver mission-critical solutions that shape the future of secure digital services, and as a Scrum Master you will play a pivotal role in driving high-performing Agile teams to achieve meaningful outcomes for our clients. We empower our professionals to take ownership of delivery, champion innovative ways of working, and collaborate closely with stakeholders to unlock measurable value. Joining us means contributing to forward-looking programmes that demand excellence, resilience, and creativity, while being supported by a community committed to your growth and success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is position predominately based on a secure site. Your future duties and responsibilities In this role, you will lead and champion Agile delivery within a mission-critical environment, enabling your team to deliver high-quality solutions that create tangible impact for our client. You will take ownership of facilitating Scrum ceremonies, maintaining delivery momentum, and ensuring transparency across programme leadership. Working collaboratively with the Product Owner and wider stakeholders, you will remove impediments, manage risks, and foster a culture of continuous improvement and accountability. You will coach and empower the team to embed Agile best practices, encouraging innovation, focus, and shared ownership of outcomes. By maintaining clear reporting and effective communication, you will ensure alignment to Sprint and Programme Increment objectives while driving sustainable, high-performing delivery. Lead & Facilitate daily stand-ups, sprint planning, retrospectives, backlog refinement and other Agile ceremonies Coach & Empower teams in Agile principles and Scrum practices to enhance performance Collaborate & Align with Product Owners and stakeholders to deliver against Sprint goals Report & Communicate progress, risks, and blockers to programme leadership Identify & Resolve risks and issues, ensuring timely mitigation and closure Track & Deliver using Agile project management tools to maintain transparency and quality outcomes Required qualifications to be successful in this role To succeed, you will bring proven experience leading Agile IT development projects within secure or complex environments, combined with strong communication and stakeholder management skills. You will be self-motivated, adaptable, and confident guiding teams through change while maintaining delivery focus and quality standards. You should have at least 3 years' experience leading Agile IT development projects Strong experience with Agile project management tools Proven ability to facilitate Scrum ceremonies and coach Agile teams Excellent leadership, communication, and interpersonal skills Demonstrated ability to manage risks, remove blockers, and drive delivery outcomes Ability to work independently, multi-task, and solve problems innovatively Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
14/04/2026
Full time
Scrum Master Position Description At CGI, we deliver mission-critical solutions that shape the future of secure digital services, and as a Scrum Master you will play a pivotal role in driving high-performing Agile teams to achieve meaningful outcomes for our clients. We empower our professionals to take ownership of delivery, champion innovative ways of working, and collaborate closely with stakeholders to unlock measurable value. Joining us means contributing to forward-looking programmes that demand excellence, resilience, and creativity, while being supported by a community committed to your growth and success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is position predominately based on a secure site. Your future duties and responsibilities In this role, you will lead and champion Agile delivery within a mission-critical environment, enabling your team to deliver high-quality solutions that create tangible impact for our client. You will take ownership of facilitating Scrum ceremonies, maintaining delivery momentum, and ensuring transparency across programme leadership. Working collaboratively with the Product Owner and wider stakeholders, you will remove impediments, manage risks, and foster a culture of continuous improvement and accountability. You will coach and empower the team to embed Agile best practices, encouraging innovation, focus, and shared ownership of outcomes. By maintaining clear reporting and effective communication, you will ensure alignment to Sprint and Programme Increment objectives while driving sustainable, high-performing delivery. Lead & Facilitate daily stand-ups, sprint planning, retrospectives, backlog refinement and other Agile ceremonies Coach & Empower teams in Agile principles and Scrum practices to enhance performance Collaborate & Align with Product Owners and stakeholders to deliver against Sprint goals Report & Communicate progress, risks, and blockers to programme leadership Identify & Resolve risks and issues, ensuring timely mitigation and closure Track & Deliver using Agile project management tools to maintain transparency and quality outcomes Required qualifications to be successful in this role To succeed, you will bring proven experience leading Agile IT development projects within secure or complex environments, combined with strong communication and stakeholder management skills. You will be self-motivated, adaptable, and confident guiding teams through change while maintaining delivery focus and quality standards. You should have at least 3 years' experience leading Agile IT development projects Strong experience with Agile project management tools Proven ability to facilitate Scrum ceremonies and coach Agile teams Excellent leadership, communication, and interpersonal skills Demonstrated ability to manage risks, remove blockers, and drive delivery outcomes Ability to work independently, multi-task, and solve problems innovatively Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Location Glasgow, Newcastle-upon-Tyne About the job Job summary The Infected Blood Compensation Authority (IBCA) is a new arm's-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal. IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right. We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant. Successful applicants will join the Civil Service Pension Scheme. Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA's work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer. Job description We are looking for a Lead Agile Delivery Manager to drive delivery of IBCA's service, helping teams with agile and lean ways of working and fostering a culture of continuous improvement. To be successful, you will collaborate effectively and have a passion for agile delivery. You will have the behaviours to inspire multiple Digital & Data cross-functional teams working in a fast paced complex environment. Recruitment, line management and development of agile delivery managers will also be part of this role. As Lead Agile Delivery Manager you will: Be an experienced agile practitioner with in-depth knowledge and experience of agile and lean tools and techniques, with an ability to lead, role model and coach delivery specialists. Deliver strong agile leadership of a complex scaled delivery with multiple stakeholders. Be accountable for orchestrating delivery, optimising workflows and implementing new processes and techniques needed to deliver successful outcomes at pace and at scale. Lead delivery in a complex and emergent environment, involving multiple teams and senior stakeholders, building momentum and managing multiple competing demands. Be able to build consensus and mediate between different teams to achieve successful outcomes. Communicate with clarity, to build influence and trust at all levels of the organisation, manage stakeholder expectations and facilitate discussions about high risk and complexity. Optimise delivery flow of teams, implement team structure changes and orchestrate efforts across teams to maintain and improve delivery momentum. You can manage the most complicated risks, issues and dependencies and act as an escalation point to unblock issues. Lead teams in the hands-on delivery of our end-to-end service. Person specification Essential Criteria Track record of delivering large scale digital services at pace in complex agile environments involving multiple delivery teams and stakeholders. Exemplary leadership skills with the ability to build and motivate high performing teams and influence diverse stakeholder groups, including experience of coaching and mentoring. Have a proactive approach to developing capability in the organisation. Create a culture of innovative, healthy, psychologically safe, sustainable teams. Strong communication and influencing skills, with experience of making impactful organisational change. Experience of procuring and managing external suppliers, driving performance and delivering valuable outcomes. Fortnightly travel to Newcastle office will be required for candidates based in Glasgow. Additional information: A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance. Licences Please note it is mandatory that fortnightly travel to Newcastle office will be required for candidates based in Glasgow. Please select no to mandatory licences if you are unable to meet the requirements of the role. Candidate who select Newcastle Please select yes when ask if you have the required licences.
14/04/2026
Full time
Location Glasgow, Newcastle-upon-Tyne About the job Job summary The Infected Blood Compensation Authority (IBCA) is a new arm's-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal. IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right. We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant. Successful applicants will join the Civil Service Pension Scheme. Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA's work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer. Job description We are looking for a Lead Agile Delivery Manager to drive delivery of IBCA's service, helping teams with agile and lean ways of working and fostering a culture of continuous improvement. To be successful, you will collaborate effectively and have a passion for agile delivery. You will have the behaviours to inspire multiple Digital & Data cross-functional teams working in a fast paced complex environment. Recruitment, line management and development of agile delivery managers will also be part of this role. As Lead Agile Delivery Manager you will: Be an experienced agile practitioner with in-depth knowledge and experience of agile and lean tools and techniques, with an ability to lead, role model and coach delivery specialists. Deliver strong agile leadership of a complex scaled delivery with multiple stakeholders. Be accountable for orchestrating delivery, optimising workflows and implementing new processes and techniques needed to deliver successful outcomes at pace and at scale. Lead delivery in a complex and emergent environment, involving multiple teams and senior stakeholders, building momentum and managing multiple competing demands. Be able to build consensus and mediate between different teams to achieve successful outcomes. Communicate with clarity, to build influence and trust at all levels of the organisation, manage stakeholder expectations and facilitate discussions about high risk and complexity. Optimise delivery flow of teams, implement team structure changes and orchestrate efforts across teams to maintain and improve delivery momentum. You can manage the most complicated risks, issues and dependencies and act as an escalation point to unblock issues. Lead teams in the hands-on delivery of our end-to-end service. Person specification Essential Criteria Track record of delivering large scale digital services at pace in complex agile environments involving multiple delivery teams and stakeholders. Exemplary leadership skills with the ability to build and motivate high performing teams and influence diverse stakeholder groups, including experience of coaching and mentoring. Have a proactive approach to developing capability in the organisation. Create a culture of innovative, healthy, psychologically safe, sustainable teams. Strong communication and influencing skills, with experience of making impactful organisational change. Experience of procuring and managing external suppliers, driving performance and delivering valuable outcomes. Fortnightly travel to Newcastle office will be required for candidates based in Glasgow. Additional information: A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance. Licences Please note it is mandatory that fortnightly travel to Newcastle office will be required for candidates based in Glasgow. Please select no to mandatory licences if you are unable to meet the requirements of the role. Candidate who select Newcastle Please select yes when ask if you have the required licences.
Government Digital & Data
Newcastle Upon Tyne, Tyne And Wear
Location Newcastle-upon-Tyne About the job Job summary The Infected Blood Compensation Authority (IBCA) is a new arm's-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal. IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right. We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant. Successful applicants will join the Civil Service Pension Scheme. Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA's work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer. Job description As a Senior Agile Delivery Manager you will: Work with your teams to champion agile and lean ways of working and foster a culture of continuous improvement. Help your team collaborate effectively in a fast paced, transparent, multi-disciplined environment that is working at scale. Be core at breaking down barriers for your team, and both planning at a higher level and getting into the details to make things happen. Be an active member of the delivery community of practice sharing and learning with others Manage delivery in a complex and emergent environment, involving multiple teams and senior stakeholders, building momentum and managing multiple competing demands. Lead and motivate multi-disciplinary teams, helping them organise and plan their work, in order to deliver services that meet users' needs. Provide useful and accurate delivery metrics to facilitate continual improvement. Facilitate an inclusive team environment, where innovation and challenge are welcomed. Deliver to agreed goals and milestones by actively tackling risks / blockers, and escalating -where necessary. Develop, guide and coach the team, to continually improve effectiveness, efficiency and cohesion. Engage stakeholders - building strong relationships with people across teams in IBCA. Person specification The right person for this demanding role will have: Experience of digital delivery in an agile environment, with multidisciplinary teams, building momentum and managing multiple competing demands. Promoting a culture of psychological safety in teams, managing team dynamic; Have a proactive approach to learning and development of yourself and others; Experience of planning delivery of outcomes, coping with uncertainty and managing risks and dependencies across a number other teams Experience in the use of agile principles and approaches in a large, complex and fast paced environment Additional information: A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.
14/04/2026
Full time
Location Newcastle-upon-Tyne About the job Job summary The Infected Blood Compensation Authority (IBCA) is a new arm's-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal. IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right. We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant. Successful applicants will join the Civil Service Pension Scheme. Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA's work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer. Job description As a Senior Agile Delivery Manager you will: Work with your teams to champion agile and lean ways of working and foster a culture of continuous improvement. Help your team collaborate effectively in a fast paced, transparent, multi-disciplined environment that is working at scale. Be core at breaking down barriers for your team, and both planning at a higher level and getting into the details to make things happen. Be an active member of the delivery community of practice sharing and learning with others Manage delivery in a complex and emergent environment, involving multiple teams and senior stakeholders, building momentum and managing multiple competing demands. Lead and motivate multi-disciplinary teams, helping them organise and plan their work, in order to deliver services that meet users' needs. Provide useful and accurate delivery metrics to facilitate continual improvement. Facilitate an inclusive team environment, where innovation and challenge are welcomed. Deliver to agreed goals and milestones by actively tackling risks / blockers, and escalating -where necessary. Develop, guide and coach the team, to continually improve effectiveness, efficiency and cohesion. Engage stakeholders - building strong relationships with people across teams in IBCA. Person specification The right person for this demanding role will have: Experience of digital delivery in an agile environment, with multidisciplinary teams, building momentum and managing multiple competing demands. Promoting a culture of psychological safety in teams, managing team dynamic; Have a proactive approach to learning and development of yourself and others; Experience of planning delivery of outcomes, coping with uncertainty and managing risks and dependencies across a number other teams Experience in the use of agile principles and approaches in a large, complex and fast paced environment Additional information: A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.
Location Taunton About the job Job summary We're looking for an experienced and forward thinking Senior Delivery Manager to help shape and mature our agile delivery capability at the UK Hydrographic Office. In this role, you'll lead one or more multidisciplinary teams, ensuring effective delivery, removing barriers, and embedding agile governance that empowers teams to succeed. You will be passionate about improving organisational delivery capability and guiding teams to achieve their best and you will be a confident leader, coach and collaborator. You'll also play a key part in helping UKHO drive delivery excellence, embed effective governance and and strengthen its organisational agility. At UKHO, flexible working is our default we trust our people to deliver outcomes. You'll benefit from excellent learning opportunities, a collaborative and inclusive culture, and a strong community of delivery professionals. Our work is guided by our core values: Together, Responsibility, Excellence, and Discovery. As a Senior Delivery Manager at the UKHO, you will play a key role in strengthening our delivery capability and enabling our teams to deliver high quality digital products and services. You'll champion effective governance, empower teams to work collaboratively, and drive continuous improvement across the organisation. Hybrid Working This job role can be worked on a hybrid basis, which is an informal, non-contractual and voluntary arrangement, working between the office in Taunton and remotely within the UK. Attendance in the office is required in accordance with business need. Part-time hours will be considered for this role (minimum 30 hours per week). Hybrid working This job role can be worked on a hybrid basis, which is an informal, non-contractual and voluntary arrangement, working between the office in Taunton and remotely within the UK. Attendance in the office is required in accordance with business need. Additional Information: Part-time hours will be considered (minimum of 30 per week) Job description Lead and support multiple delivery teams to deliver high value outcomes, ensuring alignment with business goals and organisational priorities. Establish and embed effective delivery governance that balances agile flexibility with accountability. Coach and mentor delivery teams and leaders to build maturity in enabling self organisation and sustainable delivery. Remove barriers to progress, manage risks and dependencies, and create the conditions for teams to thrive and maintain delivery momentum. Drive continuous improvement by analysing delivery performance, identifying areas for optimisation, and implementing improvements to ways of working. Contribute to the growth of UKHO's wider delivery community, sharing best practice and helping to evolve our organisational delivery capability. Conduct internal Digital Governance Framework (DGF)/ GDS assessments and coach teams through the assessment process. At present no line management responsibilities but may change in the future. Person specification Essential Skills and Experience: Strong leadership and coaching skills, with the ability to inspire, guide and develop teams to deliver high quality digital products and services. Deep understanding of agile delivery principles, practices, and governance with the ability to adapt frameworks pragmatically to suit organisational context and maturity. Proven experience leading complex digital deliveries across multi-disciplinary teams, ensuring effective collaboration and accountability. Skilled in improving delivery performance and organisational agility through continuous data driven insights, and the removal of systemic barriers. Excellent communication and stakeholder management skills, able to align diverse perspectives and maintain focus on shared outcomes. Experience in developing and embedding delivery governance at scale within an agile organisation. Active participation in agile or delivery management communities, sharing knowledge and best practice. Sound knowledge of modern digital delivery practices, including continuous integration, continuous deployment, and iterative delivery of value.
14/04/2026
Full time
Location Taunton About the job Job summary We're looking for an experienced and forward thinking Senior Delivery Manager to help shape and mature our agile delivery capability at the UK Hydrographic Office. In this role, you'll lead one or more multidisciplinary teams, ensuring effective delivery, removing barriers, and embedding agile governance that empowers teams to succeed. You will be passionate about improving organisational delivery capability and guiding teams to achieve their best and you will be a confident leader, coach and collaborator. You'll also play a key part in helping UKHO drive delivery excellence, embed effective governance and and strengthen its organisational agility. At UKHO, flexible working is our default we trust our people to deliver outcomes. You'll benefit from excellent learning opportunities, a collaborative and inclusive culture, and a strong community of delivery professionals. Our work is guided by our core values: Together, Responsibility, Excellence, and Discovery. As a Senior Delivery Manager at the UKHO, you will play a key role in strengthening our delivery capability and enabling our teams to deliver high quality digital products and services. You'll champion effective governance, empower teams to work collaboratively, and drive continuous improvement across the organisation. Hybrid Working This job role can be worked on a hybrid basis, which is an informal, non-contractual and voluntary arrangement, working between the office in Taunton and remotely within the UK. Attendance in the office is required in accordance with business need. Part-time hours will be considered for this role (minimum 30 hours per week). Hybrid working This job role can be worked on a hybrid basis, which is an informal, non-contractual and voluntary arrangement, working between the office in Taunton and remotely within the UK. Attendance in the office is required in accordance with business need. Additional Information: Part-time hours will be considered (minimum of 30 per week) Job description Lead and support multiple delivery teams to deliver high value outcomes, ensuring alignment with business goals and organisational priorities. Establish and embed effective delivery governance that balances agile flexibility with accountability. Coach and mentor delivery teams and leaders to build maturity in enabling self organisation and sustainable delivery. Remove barriers to progress, manage risks and dependencies, and create the conditions for teams to thrive and maintain delivery momentum. Drive continuous improvement by analysing delivery performance, identifying areas for optimisation, and implementing improvements to ways of working. Contribute to the growth of UKHO's wider delivery community, sharing best practice and helping to evolve our organisational delivery capability. Conduct internal Digital Governance Framework (DGF)/ GDS assessments and coach teams through the assessment process. At present no line management responsibilities but may change in the future. Person specification Essential Skills and Experience: Strong leadership and coaching skills, with the ability to inspire, guide and develop teams to deliver high quality digital products and services. Deep understanding of agile delivery principles, practices, and governance with the ability to adapt frameworks pragmatically to suit organisational context and maturity. Proven experience leading complex digital deliveries across multi-disciplinary teams, ensuring effective collaboration and accountability. Skilled in improving delivery performance and organisational agility through continuous data driven insights, and the removal of systemic barriers. Excellent communication and stakeholder management skills, able to align diverse perspectives and maintain focus on shared outcomes. Experience in developing and embedding delivery governance at scale within an agile organisation. Active participation in agile or delivery management communities, sharing knowledge and best practice. Sound knowledge of modern digital delivery practices, including continuous integration, continuous deployment, and iterative delivery of value.
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
14/04/2026
Full time
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
14/04/2026
Full time
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
14/04/2026
Full time
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
14/04/2026
Full time
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
Senior Azure DevOps Engineer Pay up to £80,664 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. This is a real and significant DevOps role in the UK's largest government department. Here you will have the freedom and autonomy to drive the development of our technical landscape and define what DevOps looks like in DWP DWP. Digital with Purpose. You'll be a leading, expert voice in a DWP Digital community that is driving a once-in-a-generation transformation of public services. We have a unique purpose, putting better, more efficient services in the hands of DWP users. The scale of our engineering challenge is also huge: We have 1bn lines of code in over 12,000 code repos and 90+ programming languages. We run around 294 days' worth of testing every day through automation. Our APIs receive 173 million requests, and we spin up 280,000 AWS servers every month. Over 22 million people - 1/3 of the UK's adult population access our services daily. Over 100,000 colleagues and agents use the kit, tools and systems we roll out. We build and maintain systems behind payments worth over £195bn payments annually. What skills, knowledge and experience will you need? Demonstrable knowledge of writing and maintaining Infrastructure, and Configuration as Code. Proven experience of using Unix/Linux/Windows in a support and/or development environment including scripting languages. Extensive experience of working in a DevOps environment - Continuous Integration & Deployment, delivery methods and techniques, including agile scrum experience. Demonstrable knowledge of implementing and maintaining CI/CD pipelines. Experience of supporting, guiding, and developing Engineers across multi-disciplinary teams in an agile environment. Demonstrable experience of developing and supporting Azure cloud-based applications. You and your role As a Senior Azure DevOps Engineer, you'll spend your days building and improving the pipelines and tooling that keep our Azure platform running smoothly. You'll be deep in GitLab, Terraform, Argo and Helm, helping teams ship their Java and Node.js microservices and managing everything from AKS and Service Bus to Postgres and MongoDB. A lot of your time is spent designing solutions that can handle real world scale and maintenance in Azure. You'll work closely with product teams to understand what they need, choose the right tools, set up environments and jump in when something operational needs attention. Along the way, you'll help strengthen engineering ownership across the organisation, making sure everyone cares as much about reliability and service integrity as you do. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £80,664. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
14/04/2026
Full time
Senior Azure DevOps Engineer Pay up to £80,664 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. This is a real and significant DevOps role in the UK's largest government department. Here you will have the freedom and autonomy to drive the development of our technical landscape and define what DevOps looks like in DWP DWP. Digital with Purpose. You'll be a leading, expert voice in a DWP Digital community that is driving a once-in-a-generation transformation of public services. We have a unique purpose, putting better, more efficient services in the hands of DWP users. The scale of our engineering challenge is also huge: We have 1bn lines of code in over 12,000 code repos and 90+ programming languages. We run around 294 days' worth of testing every day through automation. Our APIs receive 173 million requests, and we spin up 280,000 AWS servers every month. Over 22 million people - 1/3 of the UK's adult population access our services daily. Over 100,000 colleagues and agents use the kit, tools and systems we roll out. We build and maintain systems behind payments worth over £195bn payments annually. What skills, knowledge and experience will you need? Demonstrable knowledge of writing and maintaining Infrastructure, and Configuration as Code. Proven experience of using Unix/Linux/Windows in a support and/or development environment including scripting languages. Extensive experience of working in a DevOps environment - Continuous Integration & Deployment, delivery methods and techniques, including agile scrum experience. Demonstrable knowledge of implementing and maintaining CI/CD pipelines. Experience of supporting, guiding, and developing Engineers across multi-disciplinary teams in an agile environment. Demonstrable experience of developing and supporting Azure cloud-based applications. You and your role As a Senior Azure DevOps Engineer, you'll spend your days building and improving the pipelines and tooling that keep our Azure platform running smoothly. You'll be deep in GitLab, Terraform, Argo and Helm, helping teams ship their Java and Node.js microservices and managing everything from AKS and Service Bus to Postgres and MongoDB. A lot of your time is spent designing solutions that can handle real world scale and maintenance in Azure. You'll work closely with product teams to understand what they need, choose the right tools, set up environments and jump in when something operational needs attention. Along the way, you'll help strengthen engineering ownership across the organisation, making sure everyone cares as much about reliability and service integrity as you do. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £80,664. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
14/04/2026
Full time
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
14/04/2026
Full time
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users. You'll work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You'll use a range of discovery techniques-such as workshops, interviews and focus groups-to uncover insights, model business processes and identify opportunities for improvement. Your strong stakeholder engagement will ensure both technical and nontechnical teams share a common understanding of requirements and outcomes. You may also support Product Owners in shaping backlogs and prioritising work. Alongside delivery, you'll take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community. What skills, knowledge and experience will you need? How will this be assessed? You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: How do your Business Analysis skills & experience align to those required of a Business Analyst in DWP Digital? Personal Statement: Proven experience of performing business analysis within complex programmes or projects, delivering high quality outputs that support informed decision making. Demonstrable experience in eliciting, analysing and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy and alignment to business objectives. Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping and data analysis) to understand problems and define effective solutions. Proven ability to identify opportunities for improvement, assess potential impacts, and provide clear, evidence based recommendations that drive positive change. Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation and benefits realisation. If you are successful in your application, we'll invite you to a first and final interview. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Please note: As part of the role, you may be required to travel to other digital hubs (this counts towards your "in the office" time). The frequency of this will be discussed further should you be successful. Pay: We offer competitive pay of £44,447 to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for more information and to start your application.
