100 jobs found

Location Newport NP10 8QQ About the job Job summary Agile Delivery Manager The IPO is an exciting modern organisation where technology is a key component of our services to operate and innovate effectively. We are currently delivering a major end to end digital transformation program bringing cutting-edge technologies into our estate whilst also maintaining our live services. As a proactive and experienced Delivery Manager aligned to one of our service squads, you will be responsible for ensuring effective delivery across your squad, including new and ongoing products and services, and their operational management. You will work closely with Product Managers and ensure planning, execution, tracking and reporting of priorities, while balancing Agile best practices with pragmatic delivery decisions. The service squad is a multi-disciplinary team, including Development Engineers, Test Engineers, Technical Architects, Product Managers, User Researchers, Business Analysts and Service Owners. The successful candidate will have a proven background in running functional Agile teams and be passionate about Agile delivery methodologies for converting extensive backlogs to production ready systems at pace. The role is critical in enabling the team to deliver high quality outcomes, efficiently and collaboratively, while aligning closely with wider programme objectives and timelines. You will be part of a wider Delivery Manager Community of Practice aimed at maintaining and enhancing standards of practice around Delivery Management across the DDaT Directorate. As such, you will play an integral role in not only the professional development of others in the Community of Practice but also for those that make up the service squads, by feeding into and influencing their own Communities of Practice, continually driving DDaT forward. You will have extensive experience and knowledge in delivery management, stakeholder management, Agile ways of working and their associated frameworks, such as SCRUM and Kanban. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Facilitate Agile Ceremonies : stand-ups, planning, retrospectives, and reviews to maintain momentum and foster continuous improvement. Team Planning & Prioritisation : Support the team in estimating, tracking, and delivering priorities, ensuring alignment with business goals. Stakeholder Collaboration : Work closely with the Product Manager and technical stakeholders to understand priorities and dependencies. Workflow : Oversee the daily flow of work items, ensuring progression from backlog to delivery, using flow metrics where appropriate to enhance predictability and efficiency. Reporting & Insights : Track and report against key milestones and forecasts, providing clear visibility on team progress. Programme-Level Engagement : Represent the team in programme-level sessions, articulating updates, risks, and dependencies. Risk & Issue Management : Identify and address risks promptly, ensuring mitigation plans are in place. Incident Response : Act as a key escalation point during live incidents, helping to coordinate resolution and communication. Removing Blockers : Proactively address obstacles that hinder team performance and ensure a clear pathway for delivery. Continuous Improvement : Drive team maturity in agile delivery practices, fostering a culture of learning and adaptation. Cross-Team Dependencies : Understand and manage dependencies with other teams and workstreams across the programme. Ensure smooth integration and alignment of delivery plans. Person specification Evidence of communicating effectively across the wider organisation, understanding differing stakeholders for example technical/non-technical and political boundaries, understanding the context. Expertise in facilitating agile ceremonies and team collaboration. Ability to manage priorities, dependencies, and risks effectively. Extensive background in providing accurate, timely information on progress, resourcing, and impediments to allow informed decision making Experience using agile tools such as Azure DevOps, Actionable Agile or similar. Excellent stakeholder management and communication skills. Experience of leading technical delivery teams utilising automated delivery methodologies including automated development pipelines, automated testing, operations etc. Ability to Influence, both inside the Digital, Data and Technology department, and across the organisation. Familiarity with Kanban flow metrics and data-driven decision-making. Demonstrable experience producing high value Project Delivery MI A passion for continuous improvement and agile best practices. Product Manager/Product Owner experience to help understand the wider delivery direction Understanding of DSIT/CDDO digital and technology pipelines A relevant Scrum Master/Agile Project Manager qualification

Location Newport, NP10 8QQ About the job Job summary Senior Interaction Designer The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams , aligning with Government Design Principles . Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior designers. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting user journeys), and possess excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders. Find out more on our Design in Government blog . This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user research, creating prototypes, and designing user interactions across various channels, devices, and technologies, all while being able to justify design decisions with evidence and data. Promote and Implement Design Excellence : Champion a consistent, high-quality user experience by promoting reusable design elements and best practices across the IPO and wider government communities. This involves contributing to user-centred design standards and guidance, utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements, as well as the GOV.UK Service Standard. Lead and Mentor Design Professionals: Provide management support, coaching, mentoring, and training to other designers (including HEO Interaction Designers), focusing on their development, the quality of their work, and ensuring adherence to best practices. Person specification Essential criteria Experience working effectively in an agile, multi-disciplinary team environment, delivering iterative design components as part of a project team. Experience in designing accessible solutions across various channels to meet customer needs. Proven ability to produce essential user-centred design deliverables, such as user flows, process flows, service blueprints, and site maps. Proficient in using prototyping tools like GOV.UK Prototype Kit, Figma, or Adobe XD to create and validate high-fidelity prototypes. Experience in conducting usability testing, either independently or collaboratively with user researchers. Demonstrated experience working with the GOV.UK Design System, Service Manual, and design principles, including the ability to recommend new patterns or update existing ones within the system. Experience in leading community of practice activities. Proven ability to mentor and coach designers across the UCD profession.

Location Cardiff, Wales, CF14 3UZ About the job Job summary Are you looking for your first step into a career in software engineering? Our Software Development Apprenticeship is a three year, Level 6 Degree Apprenticeship that leads to a BSc in Applied Software Engineering. You'll gain hands on experience, build real world skills, and play a part in the digital transformation happening here at Companies House. You'll graduate with a recognised degree and a highly sought after skillset that's valued across the tech industry, opening doors both within Companies House and beyond. Watch this video to find out more about working in Digital at Companies House Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Find out more about what a great place Companies House is to work Give yourself the best opportunity to apply! Join our Outreach team for an informal, drop-in "find out more" session on Monday 30th March 2026 between 12.00 - 13.00 No need to register: just click on the link above to join, listen, and gain tips to help you apply. Cameras and microphones will be switched off. The webinar will be recorded in case you'd like to watch it again. By joining, you're consenting to the recording - we'll explain how this works at the start of the session. Please note: This is a hybrid role based in Cardiff. You'll be expected to spend regular time in the office. You'll also be required to attend in person classes at Cardiff Metropolitan University as part of the apprenticeship. Companies House cannot offer Visa sponsorship to candidates through this campaign. Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC. Please review the eligibility criteria for the academic course detailed under the Person Specification section further down in the advert before applying. Job description What you'll do as a Software Development apprentice You'll work alongside IT professionals within one of our multidisciplinary software development teams. All our software development teams across Companies House work together to make our services better. You'll also develop skills and knowledge in software development, programming, testing, website development, cyber security, communication and organisational skills. You'll learn how to develop software using highly sought after technologies including AWS, Typescript, Java, and Spring Boot. We encourage our software developers to be active members of our developer community. You will benefit from being able to learn from highly experienced engineers and be able to gain industry experience whilst studying. We also offer funding and support for further learning and conference attendance, for those who wish to take up the opportunity. Your training and qualification You'll receive a fully funded place on the BSc Applied Software Engineering degree course at Cardiff Metropolitan University. More information on the university can be found on the Cardiff Metropolitan University website and a video with the Programme Director. For more information on the course please visit: BSc Applied Software Engineering (Degree Apprenticeship) , Cardiff Metropolitan University To gain the Level 6 apprenticeship, you'll need to successfully complete all required elements of the degree programme. You'll also receive on the job training and support from the Software Engineering profession within Companies House. Person specification We're looking for someone who is: Inquisitive with a passion for technology Able to problem solve Keen to learn and develop new skills Able to use modern IT Software, such as Excel and Word Able to keep up with the demands of Degree and Work Interested in learning modern programming languages such as Java, JavaScript or TypeScript (any existing knowledge is a plus but not required as this will be covered as part of studies) Able to work within a team Eligibility Criteria There are some important things to be aware of when applying for this apprenticeship: There are no age restrictions for this apprenticeship - we welcome all applications. If you are shortlisted for interview, we will ask you to confirm your name and qualifications with us, so that we can share them with our apprenticeship provider - this is simply so that they can check your eligibility for apprenticeship funding. You must not already have a qualification at Level 6 or higher in the same or a similar subject to this apprenticeship. For more information on qualification levels, please visit: What qualification levels mean: England, Wales and Northern Ireland - GOV.UK To be eligible for this apprenticeship, you need to: Have the essential qualifications listed below. Not be in full-time education when you start the role. Be a current resident in Wales and have been for a minimum of 2 years to qualify for the Welsh Apprenticeship funding. More information is available on Careers Wales Website. Hold a British Passport or indefinite leave to remain status in the UK. Essential Qualifications You'll need: GCSE: Five GCSEs at Grade C / 4 or above to include English Language / Welsh First Language, Mathematics / Mathematics - Numeracy. AND 104-112 UCAS points, coming from any of the following: A level subjects: Minimum three A levels to include Grades CCC or above. No specific subjects are required. Welsh Baccalaureate - Advanced Skills Challenge Certificate will be considered as a third subject. BTEC National / Cambridge Technical Extended Diploma: DMM T Level: Merit. No specific subjects are required. Access to Higher Education Diploma: No specific subjects are required. International Baccalaureate (IB) Diploma: 2 x H5. No specific subjects are required. Irish Leaving Certificate: 2 x H2 grades. No specific subjects are required. Higher level subjects only considered with a minimum grade H4. Scottish Advanced Highers: Grades DD. No specific subjects are required. For more details about entry requirements, including contextual offers please see: BSc Applied Software Engineering (Degree Apprenticeship) , Cardiff Metropolitan University

Location Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. About the job Job summary The Digital Change Manager plays a key role in enabling Ofgem to deliver an ambitious, multi year digital transformation agenda that is essential to meeting organisational commitments across consumer protection, economic growth, and Net Zero ambitions. As part of the Digital, Data and Security Services (DDSS) Directorate, the role helps shape and implement a wide ranging portfolio of digital change initiatives designed to modernise services, reduce legacy risks, and strengthen the organisation's overall digital capability. You will be a part of a diverse range of technology projects including Workday and AI. Acting as a crucial bridge between project teams and business users, the Digital Change Manager ensures colleagues are fully supported in adopting new systems, tools and ways of working, thereby enabling the realisation of project and organisational benefits. In this role, you will lead business change activities, assess stakeholder impacts, and develop the change management artefacts required for successful delivery. Responsibilities include maintaining change plans, ensuring business readiness, supporting benefits identification, and contributing to targeted communications that reinforce adoption. You will work closely with Delivery Managers, project teams, business leads, internal communications specialists, and external partners to ensure alignment across all aspects of change activity. You will support Ofgem colleagues to deliver strategic objectives. This is a role for an experienced change practitioner with a strong background in delivering business change within a digital environment. Essential criteria include recognised change management qualifications (such as APMG or Prosci) and experience working with senior stakeholders, along with the ability to leverage digital tools and data analytics to enhance project outcomes. The role also requires strong collaboration, a focus on continuous improvement, and the ability to deliver at pace in a dynamic, forward looking organisation. Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. This is a fixed term contract for 6 months with potential to extend up to 12 months. SC Clearance is required for this position: Information and eligibility guidance can be found here: SC - Guidance Pack for Applicants - GOV.UK Job description Key Responsibilities Leads business change activities and collaborates with the project team to achieve the benefits and outcomes outlined in the business case. Champions best practices and provides expert advice to team members and the project community. Assesses and understands the impact on stakeholders to enhance their adoption of the change. Assists the Digital Delivery Manager and Business Case Analyst in preparing and updating the change management elements of the business case. Supports the Digital Delivery Manager in creating the required business change products. Leads engagement with key contacts and ensures products are fit for purpose. Establishes and maintains the change plan for a specific area of responsibility. Identifies, qualifies, and updates business readiness criteria across areas of responsibility before implementation. Supports the Digital Delivery Manager, and stakeholders in identifying and leveraging benefits. Incorporates benefits management into all change activities. Works with stakeholders and Digital Delivery Manager to create and maintain a communications plan related to change messaging. Provides content for communications across areas of responsibility. Identifies and classifies stakeholders, ensuring their inclusion in the stakeholder engagement plan. Provides direction and guidance to the delivery team. Leads change activities across areas of responsibility, with guidance from senior Digital Change Managers where needed. Collects and shares data in line with data standards. Uses digital tools to manage change initiatives effectively, ensuring that data analytics support the identification and tracking of change impacts and the adoption of new ways of working. Key Outputs and Deliverables Project Change Approach - documented approach for managing digital business change in the project, based on the estimated reach and impact of the project. Digital Change Management Artefacts - as determined by the approach and plan Project Change & Comms Calendars - aligned schedule of change and communication activities. Impact Assessment Packs - analysis of change impacts across the project/s. Person specification Role Criteria Please ensure you demonstrate clearly within your supporting statement, how you meet each of the criteria below. In the event of receiving a large number of applications an initial sift may take place on just the identified lead criteria indicated below. Essential: APMG Change Management Practitioner / Prosci or equivalent experience (Lead) Experience delivering Business Change in a digital change environment (Lead) Experience in Senior Stakeholder management The ability to leverage digital tools and data analytics for better project delivery outcomes. Desirable: Familiarity with and experience applying Prosci approaches (including but not limited to ADKAR) Familiarity with facilitating change adoption in a government context

Location Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham and Yeading. About the job Job summary Are you a business analyst looking for your next challenge? Do you have a passion for working with cutting edge technology? Would you like to be part of a major IT transformation within the evolving world of digital, platforms and cloud? If so, we are looking for a talented Business Analyst to join us at the Driver and Vehicle Standards Agency (DVSA), and we'd love to hear from you! Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers Job description The Business Analyst reports to the Senior Business Analyst. The post holder is responsible for the application of Business Analysis tools and techniques to define and validate digital projects, products and services, ensuring they are aligned to DVSA's strategic objectives . The scope of requirements definition includes business requirements (goals, objectives, needs); stakeholder requirements, solution functional and non-functional requirements and transition requirements. The post holder will be part of one or more agile/scrum delivery teams within DVSA's Strategy, Policy, Digital and Technology Directorate. They will work collaboratively with product owners, technical colleagues (e.g. software developers, testers) and other business analysts to continuously improve our digital solutions and deliver value to customers and the business. They will be responsible for supporting the maintenance, refinement and prioritisation of the product backlog as well as coordinating communications, escalating, and facilitating resolution of risks, issues and changes. The post holder will challenge constructively and act as a critical friend to achieve solutions that are fit for purpose. They will also facilitate collaboration and lead effective communication with all stakeholders to support design, build and delivery to meet the user needs. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification Required experience: To be successful in this role you will need to have the following experience: Experience of working collaboratively with Product Owners and technical colleagues (e.g. software developers, testers) in agile teams to develop and refine business requirements/ user stories and related acceptance criteria. Experience of working within a digital/IT team using agile methodologies in delivering digital projects and products, using appropriate frameworks (e.g. Scrum, Kanban). Experienced in supporting investigative work to determine business requirements and specify effective business processes. Applying modelling and analysis tools, methods and standards. Communicating with the development team to ensure they have a complete understanding of the business and user needs, making sure user perspectives are fully considered by technical design teams. Excellent communication, interpersonal, team working and influencing skills. Experience of applying a digital understanding to your work and identifying solutions for assisted digital.

Information Security Manager £55,000 per annum 37 hours per week Farnham, Surrey, with opportunity for hybrid working. Cross site working required. About us Phyllis Tuckwell are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire. Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our support teams are pivotal in helping deliver our vital services, ensuring every day is precious for our patients. We are shortly opening our new hospice building, creating a modern environment designed around patients, families, and staff. Alongside this, we are investing in our digital capability to better support care, improve efficiency, and strengthen how we work as an organisation. We are seeking an Information Security Manager to shape how our information security is built into a new environment from the outset, rather than retrofitted later. Whilst good progress has already been made in our cyber security and information governance provision across the organisation, this exciting, new role will take the next step in managing and developing a more structured, consistent, and visible approach, seeking to embed good practice and build confidence. This is not a purely technical or policy focused role. It will be responsible for ensuring our systems and information are safe, resilient, and used responsibly, helping our teams make secure choices in their day-to-day work, and educating staff to understand what this means in practice. The role will play an integral role in ensuring everything we do, and deliver, is secure by default and will ensure a practical, solutions focused approach to risk, helping teams move forward with confidence, building a positive security culture across the organisation. This is a key role at an important point for the organisation. It will make a tangible impact across the work of Phyllis Tuckwell, both clinically and operationally. The role will operate under the strategic direction of the Director of IT, Estates and Digital Transformation, while acting as the organisation s recognised subject matter expert in cyber security and information security. They will be the trusted authority in this area, supporting teams across the organisation and providing credible assurance to senior leaders. Key Responsibilities of the Information Security Manager will include: Leading our approach to cyber security, risk management, and incident response Developing and improving our information security management system, aligned to standards such as Cyber Essentials Plus and NHS DSPT Identifying and managing risks across systems, processes, and suppliers Supporting teams to understand and apply good security practice in real-world situations Leading response to any cyber or data-related incidents, ensuring an appropriate and prompt response with a learning mindset Working with senior colleagues, including the SIRO and Caldicott Guardian, to provide assurance and oversight Building awareness and confidence across the organisation through training and engagement Ensuring security is built into new systems, projects, and supplier relationships from the outset Develop and deliver engaging information security training and awareness campaigns Promote a positive, non-blame culture where people feel confident to report incidents or concerns Provide practical advice that helps teams make secure choices in day-to-day work Act as a visible and approachable subject matter expert across the organisation About the candidate Candidates should possess a balanced skillset across technical cyber security and governance, risk, and compliance (GRC) combined with the ability to translate this into clear, organisation-wide governance and assurance. They will be comfortable with detail, whilst also providing proportionate, practical oversight at an organisational level. They should demonstrate: Strong technical grounding in cyber security including networks, endpoints, identity, vulnerabilities, and incident response Experience in applying that knowledge to real world risk management, not just theoretical controls Good understanding of governance, assurance, and security frameworks such as Cyber Essentials Plus, ISO 27001, and NHS DSPT Ability to move comfortably between technical detail and clear, plain-English communication for non-technical audiences Experience in providing assurance to senior stakeholders such as risk reporting, audit, or governance forums An enabling, solutions-focused approach with the ability to balance risk, with the need to get things done Strong focus on behaviour and culture, not just controls and policy Able to challenge constructively while helping teams find workable solutions Comfortable influencing across teams and building trusted relationships Relevant qualifications or certifications such as CISSP, CISM, or Security+ are helpful. Whilst a hospice background is not required, applicants should understand the importance of working in a people-focused, regulated environment. We Offer: Excellent Benefits Six weeks paid holiday plus public holidays Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%) Health Cash Plan Scheme Employee Assistance Programme Staff Benefit Scheme Blue Light Discount Card Career Development Leadership Development Skill Development, Project-Based Learning and Diverse training courses Apprenticeships Coaching Cross Departmental Projects A Great Place to Work Equal Opportunities employer Flexible working Supportive colleagues 97% of our staff are proud to work for Phyllis Tuckwell We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need. Interested? If you are looking for a role where you can make a tangible difference, not just manage compliance, we would like to hear from you. For further information regarding the role or to arrange an informal visit please contact Graham Mayers, Director of IT, Estates and Digital Transformation. If you have any questions about the recruitment process, contact HR. Closing date for receipt of applications: 10th May 2026. Interviews to be held week commencing 1st June 2026. We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship. This post is subject to a standard Disclosure and Barring Service check.

We have an exciting job opportunity for role ServiceNow Solution Architect based in London, UK. Role: ServiceNow Solution Architect Duration: 1 Year FTE ONLY to start Location: Reading Work Model: Hybrid Job (Weekly 2 to 3 Days at Office) Job Description Roles & Responsibilities Strategic Consulting & Advisory Act as a Trusted Advisor to client CIOs and IT Directors, guiding them through Digital Transformation journeys on the ServiceNow platform. Lead Architectural Discovery Workshops to capture complex business requirements and define the target state architecture. Conduct "Configuration vs. Customization" assessments to help clients maximize their ROI while minimizing technical debt. Solution Design & Pre-Sales Support Collaborate with sales teams to architect bespoke solution offerings, including proprietary accelerators and industry-specific toolkits (eg, Telecom GTM TechCo toolkits). Define the technical scope for Statements of Work (SOWs), ensuring clear deliverables and realistic timelines for large-scale migrations and implementations. Present technical demonstrations and "Art of the Possible" sessions to prospective clients. Delivery Oversight & Governance Provide high-level technical oversight for Large-Scale Migrations (eg, Legacy BMC Remedy to ServiceNow), ensuring architectural integrity is maintained throughout the project. Establish Instance Governance frameworks for clients, including standards for update set migrations, environment cloning, and API custom integrations. Serve as the final escalation point for technical design decisions across the CSM, TSM, ITOM, TNI, ITSM, SPM and HRSD domains. Requirements Technical Expertise Requirements Platform Mastery: Extensive experience across the comprehensive ServiceNow suite, with deep specialization in TSM, CSM, ITOM, and SPM. Integration & Customization: Proven ability to architect integrations using TM Forum Open APIs and proprietary network accelerators for industry-specific needs. Engineering Leadership: Experience leading the architecture of custom platform applications and bespoke products. Certifications & Qualifications Top-Tier Credentials: Certified Technical Architect (CTA) is required. CMA Cohort membership is highly preferred. Specialized Certifications: CIS (Certified Implementation Specialist) across multiple domains: CSM, ITOM, ITSM, HR, and CAD. Consulting Background: Minimum 10+ years of experience in a customer-facing consulting or service integration role, specifically within the "Connectedness" or Telecommunications sectors.

The starting salary for this position is £41,585 per annum based on 36 hours per week. Are you curious, motivated, and excited by the idea of using spatial data applications and mapping to improve everyday life for residents? Do you enjoy solving problems, exploring new technology, and working alongside supportive colleagues who love what they do? If so, you could be the next member of our award-winning Spatial Systems & Analytics Team - a team recognised for driving digital transformation across Surrey and delivering tools that help services work smarter and more transparently. This is a fantastic opportunity to be part of a small, friendly, ambitious team where your ideas matter and your work has visible impact. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pensionUp to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team We sit at the heart of Surrey's PLACE Directorate, helping teams across Highways, Flood & Climate Resilience, Environment, Planning, Transport and more make better decisions using reliable, accessible and intuitive spatial data and GIS applications. Our mission is simple: Improve data visibility for staff, partners, residents, and councillorsDeliver modern, user-friendly map-based tools that enable self-service and reduce manual processes Support automation, streamline workflows and champion "One Version of the Truth" through strong data governanceHelp the organisation use location-based intelligence to plan better, respond faster, and invest wisely Our work has reshaped how Surrey delivers services - from real time Environmental Maintenance or Footway Network Survey application to mobile tools that remove thousands of hours of paperwork, to pioneering AI surveys of cycling networks. About the Role As a Spatial Systems & Data Technician, you will help us build and maintain the digital tools, data and mapping systems our services rely on every day. Your work will support internal operations, better planning, improved safety, environmental protection, works coordination, and more. You will: Support the development, management and sharing of spatial data across the directorate Work with colleagues to maintain web-based mapping tools and spatial applications used by teams, partners and the public Help process and prepare datasets that feed into our systems, ensuring information is accurate, accessible and fit for purpose Contribute to spatial data automation, workflows and modernisation projects Support innovative digital solutions that make services more responsive, transparent and efficient Learn to use and support SCC's enterprise ESRI environment, including ArcGIS Pro, AGOL, web apps and mobile tools You don't need to be an expert - just someone who has a good working experience and enjoys learning, problem solving and working collaboratively. Why Join Us? You will be part of a team that: Has transformed how Surrey manages and uses spatial data, winning recognition for innovation and service impact Values creativity, curiosity and personal growth Supports flexible and part remote working to help you balance your life outside work Encourages learning through access to training, mentoring and hands on project experience Works on meaningful projects that help residents - from safer roads to better environmental planning This is a role where you will see the results of your work on the ground, in real time, helping to shape Surrey's places and services.Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and experience and align with our behaviours: A degree (or equivalent level qualification) in GIS, geography, data, IT or a related field, or extensive, relevant practical experience. A good understanding of spatial data and practical applications of data management. Excellent understanding and experience in ESRI Desktop and Web GIS applications. Good communication skills and willingness to work collaboratively across teams. A problem solving mindset with attention to detail.As part of your application you will be asked to upload your CV and answer the following four application questions: What interests you most about working with spatial data or mapping tools?Describe a time you solved a problem using technology or data.How do you ensure accuracy and quality in your work?What would you like to learn in this role? The job advert closes at 23:59 on 24/04/2026. Shortlisting and interviews may take place on a rolling basis during the application window. The expected start date will be arranged as soon as possible with the successful candidate. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

This senior role leads national business development for an AI-driven diagnostic technology, driving strategic partnerships with healthcare providers, clinical networks, and major health systems. You will own the commercial strategy, build high-value relationships, and lead the full enterprise sales cycle for a next-generation medical AI platform. Client Details Our client is an innovative AI MedTech company developing advanced diagnostic solutions that support clinical decision-making and improve patient outcomes. Their technology uses machine learning and intelligent data analysis to enhance diagnostic accuracy, reduce clinical workload, and streamline pathways across multiple disease areas. Description As Business Development Director, you will lead national commercial expansion for an AI diagnostic platform, focusing on enterprise-level sales and strategic partnerships. This is a high-impact, consultative, and relationship-driven role requiring deep engagement with clinical, operational, and commercial stakeholders across healthcare. Key responsibilities include: Designing and executing the UK business development strategy for AI-driven diagnostic technology. Identifying, targeting, and securing partnerships with hospitals, private providers, imaging networks, pathology services, and integrated care organisations. Leading complex enterprise sales cycles involving pilots, evidence generation, clinical validation, procurement, and multi-stakeholder evaluation. Engaging with C-suite, clinical directors, diagnostic leads, digital transformation teams, and procurement leaders. Creating compelling value propositions focused on improved diagnostic accuracy, efficiency gains, and pathway optimisation. Collaborating with Product, Clinical, and Implementation teams to ensure successful onboarding, adoption, and long-term system integration. Representing the organisation at medical congresses, AI in healthcare events, and diagnostics conferences. Maintaining accurate forecasting, CRM discipline, and reporting on commercial progress. Leading strategic initiatives including market mapping, competitive positioning, and new vertical expansion. Profile The ideal candidate will bring: Senior commercial experience in medical devices, digital health, AI solutions, diagnostics, imaging, or health-tech enterprise sales. Proven track record in winning large, complex deals with healthcare organisations. Deep understanding of diagnostic workflows, clinical pathways, imaging, AI adoption, or digital transformation within healthcare. Ability to communicate complex technical value to both clinical and commercial audiences. Strategic business planning capability and experience shaping commercial go-to-market strategy. Strong C-suite engagement skills, with confidence managing multi-stakeholder procurement processes. A proactive, entrepreneurial mindset suited to a scaling technology organisation. Flexibility to travel across the UK (and internationally when required). Job Offer Highly competitive salary plus performance-driven bonus. Company car allowance or executive travel package. Strategic leadership role with national impact and visibility. Opportunity to shape commercial strategy in a fast-scaling AI diagnostics business. Collaborative, mission-driven culture with strong investment in innovation. Flexible working with UK travel and regular engagement with leading clinical partners.

The starting salary for this position is 41,585 per annum based on 36 hours per week. Are you curious, motivated, and excited by the idea of using spatial data applications and mapping to improve everyday life for residents? Do you enjoy solving problems, exploring new technology, and working alongside supportive colleagues who love what they do? If so, you could be the next member of our award-winning Spatial Systems & Analytics Team - a team recognised for driving digital transformation across Surrey and delivering tools that help services work smarter and more transparently. This is a fantastic opportunity to be part of a small, friendly, ambitious team where your ideas matter and your work has visible impact. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team We sit at the heart of Surrey's PLACE Directorate, helping teams across Highways, Flood & Climate Resilience, Environment, Planning, Transport and more make better decisions using reliable, accessible and intuitive spatial data and GIS applications. Our mission is simple: Improve data visibility for staff, partners, residents, and councillors Deliver modern, user-friendly map-based tools that enable self-service and reduce manual processes Support automation, streamline workflows and champion "One Version of the Truth" through strong data governance Help the organisation use location-based intelligence to plan better, respond faster, and invest wisely Our work has reshaped how Surrey delivers services - from real time Environmental Maintenance or Footway Network Survey application to mobile tools that remove thousands of hours of paperwork, to pioneering AI surveys of cycling networks. About the Role As a Spatial Systems & Data Technician, you will help us build and maintain the digital tools, data and mapping systems our services rely on every day. Your work will support internal operations, better planning, improved safety, environmental protection, works coordination, and more. You will: Support the development, management and sharing of spatial data across the directorate Work with colleagues to maintain web-based mapping tools and spatial applications used by teams, partners and the public Help process and prepare datasets that feed into our systems, ensuring information is accurate, accessible and fit for purpose Contribute to spatial data automation, workflows and modernisation projects Support innovative digital solutions that make services more responsive, transparent and efficient Learn to use and support SCC's enterprise ESRI environment, including ArcGIS Pro, AGOL, web apps and mobile tools You don't need to be an expert - just someone who has a good working experience and enjoys learning, problem solving and working collaboratively. Why Join Us? You will be part of a team that: Has transformed how Surrey manages and uses spatial data, winning recognition for innovation and service impact Values creativity, curiosity and personal growth Supports flexible and part remote working to help you balance your life outside work Encourages learning through access to training, mentoring and hands on project experience Works on meaningful projects that help residents - from safer roads to better environmental planning This is a role where you will see the results of your work on the ground, in real time, helping to shape Surrey's places and services. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and experience and align with our behaviours: A degree (or equivalent level qualification) in GIS, geography, data, IT or a related field, or extensive, relevant practical experience. A good understanding of spatial data and practical applications of data management. Excellent understanding and experience in ESRI Desktop and Web GIS applications. Good communication skills and willingness to work collaboratively across teams. A problem solving mindset with attention to detail. As part of your application you will be asked to upload your CV and answer the following four application questions: What interests you most about working with spatial data or mapping tools? Describe a time you solved a problem using technology or data. How do you ensure accuracy and quality in your work? What would you like to learn in this role? The job advert closes at 23:59 on 24/04/2026. Shortlisting and interviews may take place on a rolling basis during the application window. The expected start date will be arranged as soon as possible with the successful candidate. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Role: Senior Solution Architect Career Level: Manager - CL7Location: UK (anywhere in the UK) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which typically requires 5 years continuous UK address history usually including no periods of 30 consecutive days or more spent outside of the UK and declaration of being a British passport holder with no dual nationalism at the point of application. Note: The above information relates to a specific client requirement You will have a Solution Architecture background, will have performed a client-facing role, have led a small team, and will be willing to contribute to the implementation of our internal Digital Transformation strategy. As a practicing consultant you will: o Define the architecture for high-profile, highly visible, government digital or private sector services o Operate as a trusted advisor to Director and/or programme level clients. o Define the IT strategy, architecture and roadmap for large programmes of work aligned to organisational and business objectives o Manage the non-functional requirements through the delivery and operational lifecycle of the system o Provide authoritative specialist technology advice o Provide technological risk and mitigation advice and help manage these risks o Develop excellent working relationships with key stakeholders

Job Opportunity: Cross Services Support Officer (Public Protection) Location: Local Authority Contract: 6-month contract (with potential extension) Working Pattern: Possible hybrid working (up to 2 days per week) following induction Recruiter: Aatom Recruitment About the Role Aatom Recruitment is supporting a local authority in hiring a Cross Services Support Officer within the Environment & Public Protection Directorate. This is an excellent opportunity to join the Public Protection division, working across Private Sector Housing, Pollution Control and Licensing. You will play a key role in delivering high-quality administrative, digital and customer support, helping modernise service delivery and support the council's ongoing digital transformation agenda. Key Responsibilities Service Support & Administration Provide front-line support to members of the public, council staff and external agencies. Log, track and respond to enquiries using appropriate systems. Maintain and update records in Idox Cloud , ensuring accuracy and data integrity. Support the issuing and administration of licences, permits and registrations. Process applications, complaints and enquiries, escalating cases to specialist officers when necessary. Validate licences, permits and registrations, gather additional information, and arrange inspections. Coordinate statutory consultations with Licensing, Health & Safety, Food Safety, Police, Fire and other authorities. Digital, Data & Systems Contribute to the digitalisation of Public Protection services. Use Microsoft 365 applications confidently (Teams, Word, Excel; Power BI desirable). Use Excel for data analysis, tracking, validation and performance reporting. Support data extraction and presentation from Idox Cloud, Excel and Power BI for reporting, FOI requests and returns. Identify opportunities to improve digital workflows, automation and templates. Help develop and maintain digital work instructions, procedure manuals and guidance materials. General Responsibilities Prompt enforcement officers to act on licence expiries or non-compliance. Coordinate responses between internal teams and external partners. Ensure compliance with statutory requirements and council policies. Support colleagues across the Democratic & Public Protection services during busy periods. Carry out additional duties in line with service needs. Who We're Looking For Strong administrative experience in a public sector or regulatory environment Excellent organisational and communication skills Confident using digital tools, particularly Excel and case management systems Experience with Idox Cloud (desirable but not essential) Ability to manage competing priorities and work accurately Customer-focused with strong attention to detail If you are an organised, digitally confident administrator with a passion for public service, we'd love to hear from you.

IT Director I have been instructed to recruit for an IT Director. This role will cover the UK and will oversee technology services such as infrastructure, operations, IT support and cyber security. A hands on approach is required along with strategic thinking, a leader who can manage high performing teams. The ability to think automation first and how AI can assist the business into a modernize environment. Experience An experienced IT Director or Head of IT who has managed 'Heads of' and indirectly managed a team of 15-20 people consisting of infrastructure, cyber security, operations and IT support. Experience of leadership roles across complex, multi-site environments, and strong coverage in Cyber security, cloud, automation, AI and enterprise platforms. Core areas being digital transformation, technology strategy and leadership, service management, financial vendor management, governance risk management. Working closely with Global teams to align UK strategy. Good leadership skills, remain calm, the ability to influence senior stakeholders and work well across different functions. Good understanding of technical landscape within the Microsoft ecosystem such as Office 365 and associated products, digital workplace technologies, Networking and firewalls, VMware, Cloud such as Azure, CrowdStrike. This role is to work in central London with a hybrid working model, salary on offer is 100,000 - 120,000 plus a bonus of up to 20%. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Bristol We are seeking a highly experienced Senior Project Manager to join the UK Programme Solutions team within the Digital Excellence Directorate. This role will provide senior leadership across the delivery of complex and business-critical network and infrastructure projects, operating within a highly regulated and security-conscious defence environment. This role offers the opportunity to contribute directly to the delivery of critical defence capabilities, influence delivery standards across a complex portfolio, and operate at a senior level within a professional, disciplined, and security-focused delivery environment. Salary: Circa £60,000 - £65,000 depending on experience Dynamic (hybrid) working: 1-2 days per week on-site due to workload classification Security Clearance: British Citizen only. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: As a Senior Project Manager, you will lead strategically significant IT projects that support operational capability and defence outcomes. You will work closely with business programme leads, technical authorities, industry partners, and our national customer, ensuring delivery is compliant with regulatory, security, and assurance requirements. The post holder will be accountable for assured project delivery, robust governance, and the continued evolution and adoption of our end-to-end (E2E) project management methodology, ensuring consistent, compliant, and high-quality delivery across the portfolio. You will be expected to exercise sound professional judgement, operate effectively within defined governance structures, and provide clear leadership in complex and high-risk delivery environments. What we're looking for from you: Key Responsibilities Lead the delivery of complex, high-risk network and infrastructure projects within a regulated defence environment Manage the full project lifecycle, ensuring compliance with organisational, regulatory, security, and assurance requirements Ensure projects adhere to approved standards, controls, and delegated authorities Lead the development, maintenance, and adoption of the end-to-end (E2E) project management methodology Promote consistent application of governance, reporting, and assurance across the team Manage project scope, schedule, budget, risks, issues, and dependencies in line with approved tolerances Oversee supplier and partner delivery, ensuring contractual, commercial, and security obligations are met Maintain alignment between business requirements, technical solutions, and operational needs Support digital transformation initiatives through controlled, assured, and auditable delivery Essential Skills and Experience The successful candidate will demonstrate significant experience in: Leading complex IT projects within regulated, secure, or defence-related environments Applying robust project governance, assurance, and control frameworks Developing, embedding, and maintaining project management methodologies and standards Managing schedules, budgets, and risks across multi-supplier and multi-disciplinary delivery teams Financial management, forecasting, and cost control within delegated authority Change control and configuration management Supplier, contract, and commercial management Stakeholder engagement at senior levels, including engagement with assurance, security, and technical authorities Quality management, audit readiness, and benefits realisation Security Clearance A minimum of Security Check (SC) clearance is required to undertake this role; this can be obtained as part of the on-boarding The successful candidate must be willing, if required in the future, to obtain Developed Vetting (DV) clearance Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. Working at The National Archives means joining a purpose driven organisation where heritage, technology and public service meet. Staff contribute to safeguarding the nation's story while shaping new ways for people to discover and use it. It is an inclusive, forward thinking environment offering opportunities to innovate, collaborate with experts across disciplines, and make a lasting difference to how society understands its past and prepares for its future. The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services.

My client in Greater London are looking to appoint a talented IT Product Manager on a Contract basis. This is a temporary Product Manager role within Digital Product & Development, responsible for leading the implementation and continuous improvement of digital solutions supporting Corporate Customer Services and the Register Office. What's on offer: Salary: 573 per day, Inside IR35 negotiable based on experience please submit your CV with the rate you require Hybrid working Contract type: Contract Monday - Friday About the role: Based in Greater London (Hybrid): Lead the implementation and ongoing enhancement of digital solutions, including customer-facing platforms, appointment booking systems, and case management tools Manage the full product lifecycle, from discovery and design through to delivery and continuous improvement Drive the migration away from legacy systems, mitigating operational risks associated with unsupported technologies Engage and collaborate with stakeholders across multiple services and directorates About you: You will have the following experiences: Extensive experience in a similar role Proven experience in product management, including roadmap ownership, delivery management, and stakeholder engagement Experience delivering digital service transformation, particularly for customer-facing services Local Authority experience is essential How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCGMM

Director of Professional Services Salary: 90,000 - 100,000 Per Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer satisfaction as well as the financial performance of Professional Services, including revenue recognition and forecasting against targets. Main Duties and Key Responsibilities Professional Services Leadership Own the Professional Services function responsible for delivering implementation, migration and transformation projects. Take full responsibility for delivery quality, timelines and commercial performance across all projects. Work with Sales and Pre-Sales on solution design, project scoping and effort estimation so projects are set up properly from the start. Ensure projects transition successfully into managed services and long term support. Act as the senior escalation point for Professional Services. Produce monthly board reports covering delivery performance, financial performance and resource planning. PMO and Project Governance Establish and lead the Project Management Office, bringing structure, governance and consistency to project delivery. Define and maintain project standards, governance, and reporting across all customer and internal projects. Provide oversight to project managers, ensuring risks, timelines and budgets are properly managed and visible. Ensure projects support wider business objectives and customer outcomes. Forecasting, Resource Planning, and Capacity Own forecasting across Professional Services including revenue, delivery demand and resource requirements. Work with Sales, Finance and Service Delivery to plan for project demand and delivery capacity. Manage utilisation and workload across engineering and project teams. Identify capacity gaps and put plans in place to address them through hiring, training or contractors. Maintain clear visibility of demand versus delivery capacity to keep workloads balanced and delivery on track. Financial and Commercial Management Own the financial performance of Professional Services. Ensure projects are scoped, priced and delivered in a commercially sound way. Monitor project profitability, margins and cost control. Support the development of Professional Services pricing and commercial models. Customer and Stakeholder Management Act as a senior escalation point for key customers and strategic projects. Build strong relationships with customers during major delivery programmes. Provide clear executive-level updates on project progress, risks, and outcomes. Work closely with internal teams including Sales, Engineering, Service Delivery, Finance and Operations. Delivery Improvement and Performance Improve delivery processes so projects are more predictable, efficient and profitable. Introduce tools and reporting that improve visibility across projects, resources and financial performance. Track and report on key delivery metrics including timelines, profitability and customer satisfaction. Run post-project reviews and ensure lessons learned are implemented. Team Leadership Lead and develop the Heads of Project Management and Professional Services Team Leads. Set clear objectives and performance measures across the team. Build a culture of ownership, accountability and high standards. Support development and progression across the Professional Services organisation. Skills and Experience Required Minimum of 5+ years of management experience Significant experience in IT services, managed services, or technology consulting environments Proven experience managing project delivery teams and project managers Strong understanding of project management frameworks and PMO governance Experience delivering complex technology or digital transformation projects Expertise in capacity planning, delivery forecasting and resource management Strong financial and commercial acumen related to project delivery Excellent leadership, communication, and stakeholder management skills Preferred Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Digital Architect Location: London Competitive Salary + Package (Dependent on experience) (Accenture will be recruiting at the following levels - Manager & Consultant) As a team: The Architect is the essence of every project we bring to life from streaming live sport across the world, solving health emergencies to serving customers in new ways with innovative new Digital products. We're looking for architects who can support the delivery of increasingly transformational digital products that traverse a diverse range of devices (iOS, Android, smart TVs, embedded technology) and plug into an ecosystem of cloud services at massive scale with millions of users. We need people who are as comfortable at a whiteboard scribbling a design as they are working on detailed specifications for a distributed team of developers. We're also looking for architects who are as satisfied with their designs as they are the end product, and can problem solve and overcome challenges at every stage of the lifecycle. In our team you will learn: To use the latest in platform engineering including Cloud technologies like AWS, Azure and Google Cloud Platform How technical architecture expertise can contribute to new sales activities, communicating why the architecture designs meet current and future business requirements. How to deliver scalable platforms serving millions of users for products with a global reach How to work day-to-day with clients ranging from developers and testers through to product managers and directors In this role you will: Lead the end-to-end design of performant, secure, robust and maintainable platforms architectures across evolving technologies Support the development and delivery into production of the architecture and coach engineers during delivery using a variety of methodologies Analyse and resolve architectural problems throughout the lifecycle of the solution working closely with either agile development and operations teams or in a full DevSecOps model Lead technical architecture design and assessment projects at client sites with key client partners Cultivate successful, motivated teams across the globe to deliver large transformational technology change for our clients We are looking for experience in the following skills: An ability to communicate design concepts to both deeply technical development teams as well as non-technical staff A deep and practical working knowledge of one (or more) of the major cloud platforms Solid understanding of key architecture concerns such as security, availability, scalability, operability, maintainability and how to ensure that they are delivered as specified Knowledge of and experience applying modern architecture principles and patterns Experience supporting operational platforms in high-scale live production environments Set yourself apart: Demonstrable hands-on experience designing, building and maintaining scalable products and platforms A track record of using technical architecture and modern engineering principles to improve the end user experience and backend functionality of products and platforms Demonstrable experience of upskilling, teaching and running an engineering or architecture team Prior experience working with senior technical and non-technical stakeholders on business-critical systems What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Closing Date for Applications 28/02/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

Windsor Forest Colleges Group is looking for a full time CRM Transformation Lead (Salesforce) to join our IT and Digital Services department on a full-time permanent basis. This role offers a salary on the support staff pay scale from J26 £33,115 up to J29 £35,853 (which will be dependent on experience and qualifications) and provides the opportunity to work across our four main campuses with some hybrid flexibility for experienced candidates. Please note the expected start date for this position is September 2026. CRM Transformation Lead (Salesforce) We are seeking a driven Salesforce Specialist to act as the backbone of our digital future. This is a unique opportunity to function like a startup within an established educational leader, driving a mid implementation project that will transform the entire student and employer journey. Why Windsor Forest? Windsor Forest leads the way in technology adoption across UK Further Education. We don't just follow digital trends; we host the conversations that shape them. In 2024 and 2025, our campuses hosted major summits featuring the Government's Chief Technology Officer, Google for Education's UK Team, Salesforce's Senior Director of Education Strategy and Jisc's Director of AI. By joining us, you aren't just managing a CRM - you will be at the heart of a college group that the entire sector looks to for what comes next. The Role Acting as the bridge between our technical implementation partners and our staff, you will translate complex functionality into intuitive tools. Whether you are configuring flows, delivering engaging training sessions, or ensuring data integrity, your work will directly impact how our sector thinks about CRM. New to the education sector? That's absolutely fine! We value industry experience and fresh thinking. We don't expect you to know everything on day one - we value a hunger to learn and a proactive attitude. If you dig into Trailhead for fun, get satisfaction from a flow that finally works, and want your fingerprints on something that shapes a whole sector we want you on our team. You won't be working in a silo. You will have a seat at the table with senior leadership and technical experts to ensure project value. You should apply if you want: To own and grow a Salesforce platform that is still being built, shaping it from the ground up. To collaborate with a high level team, working alongside our AI & Automations Engineer and partnering with the Group Director of MIS, Group Head of Admissions, Executive Director of Technology and Group Head of IT. To turn complex functionality into intuitive experiences through great training and thoughtful configuration. To be a pioneer for CRM led transformation in a high profile educational environment that prioritises digital innovation. About Us The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South East. Our staff work across 4 main campuses at Langley, Windsor, Strodes Egham and Berkshire College of Agriculture Maidenhead. Our teams place the learner at the heart of all we do and in our state of the art learning environments, we are proud to deliver education and training to a diverse group of students and businesses each year. For further details on this role please refer to the attached job description/person specification. Our staff benefit from: Support roles enjoy 30 days annual leave plus bank holidays Career progression opportunities for ambitious staff Access to a wide range of subsidised leisure courses Access to excellent defined benefit pension schemes Free on-site parking at all sites Cycle to Work Scheme Family friendly policies to support Work Life Balance Onsite Coffee Shop & Cafeteria Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at Langley College Please be advised that the vacancy will close on 19th April 2026. To apply please visit our careers page and complete the online application form. Please ensure you pay particular attention to the supporting statement of the online application form making sure to include details of how you meet each of the essential criteria listed on the person specification. Applications will be shortlisted on a rolling basis, and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment. The College is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS and Barred List check along with other legally required checks which are an essential part of the safeguarding process.Recruitment Agencies we have a PSL of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list.