We are looking for a proactive and values driven IT Systems Engineer to design, secure, and maintain business-critical systems. To work closely with QACE and QAC to support the following environments;
1. QAC – Enterprises – All Formats, which is a transcription service with a separate IT infrastructure to maintain industry standards (e.g. PCI DSS, ISO27001, Cyber Essentials).
2. Queen Alexandra Charity– the wider organisation, which includes QAC College (education environment).
While the primary focus is expected to be on QACE, there may be periods where the emphasis shifts toward QAC, working with the QAC IT team to provide technical expertise, guidance and support depending on business needs.
Salary £41885.48 - £51,717.12 p.a* (PP22 – M9) *Dependant on qualifications, knowledge & experience.
Hours 37 hours per week/52 weeks per year These hours would be actioned any time between 7.00am to 19.00pm Participation in out of hours emergency work to support critical systems (out of hours work may include, evenings and/or weekends).
Interview Date - Monday 11th May 2026
Essential Criteria
Relevant industry qualifications (e.g., MSP, Security+, CCNA, Palo Alto)
5+ years' experience building, administrating, hardening, upgrades, troubleshooting; o Backup infrastructure o Network Infrastructure (inc network segmentation) o Servers (Hyper v, Windows, Linux) o Cloud Services (e.g. Entra, MS365) o On prem Services (Active Directory, SIEM, Print, Access Control, CCTV) o Perform hardware lifecycle tasks, including OS installation and upgrades, patch management, development, security hardening and testing compatibility (Windows 11, Windows server, NAS, Network Infrastructure) o Manage software licenses
Practical experience of: o Cyber Security best practices § SIEM, Identify Access Management, TLS, certificates, HSM/key management basics, and secure cipher suites, Endpoint Protection, vulnerability assessment and Patch Management.
Demonstrable knowledge of PCI DSS and ISO 27001 concepts
Security-first mindset, with strong problem-solving skills and attention to detail
Ability to interpret standards and translate them into practical, automated controls
Strong written and verbal communication skills
Able to produce high quality, clear documentation and guidance
Ability to manage key stakeholder relationships across a range of functions (Operations, Security, Audit)
Action-orientated, with the ability to take ownership. Comfortable operating in high-availability environments
Strong commitment to equality, diversity and inclusion. Identifies with and demonstrates QAC Vision and Values and FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement)
Ability to work flexibly, including as part of out of hours cover
Car driver, clean current driving licence and access to own vehicle
For a full account please refer to the job description found on the QAC Website
22/04/2026
Full time
We are looking for a proactive and values driven IT Systems Engineer to design, secure, and maintain business-critical systems. To work closely with QACE and QAC to support the following environments;
1. QAC – Enterprises – All Formats, which is a transcription service with a separate IT infrastructure to maintain industry standards (e.g. PCI DSS, ISO27001, Cyber Essentials).
2. Queen Alexandra Charity– the wider organisation, which includes QAC College (education environment).
While the primary focus is expected to be on QACE, there may be periods where the emphasis shifts toward QAC, working with the QAC IT team to provide technical expertise, guidance and support depending on business needs.
Salary £41885.48 - £51,717.12 p.a* (PP22 – M9) *Dependant on qualifications, knowledge & experience.
Hours 37 hours per week/52 weeks per year These hours would be actioned any time between 7.00am to 19.00pm Participation in out of hours emergency work to support critical systems (out of hours work may include, evenings and/or weekends).
Interview Date - Monday 11th May 2026
Essential Criteria
Relevant industry qualifications (e.g., MSP, Security+, CCNA, Palo Alto)
5+ years' experience building, administrating, hardening, upgrades, troubleshooting; o Backup infrastructure o Network Infrastructure (inc network segmentation) o Servers (Hyper v, Windows, Linux) o Cloud Services (e.g. Entra, MS365) o On prem Services (Active Directory, SIEM, Print, Access Control, CCTV) o Perform hardware lifecycle tasks, including OS installation and upgrades, patch management, development, security hardening and testing compatibility (Windows 11, Windows server, NAS, Network Infrastructure) o Manage software licenses
Practical experience of: o Cyber Security best practices § SIEM, Identify Access Management, TLS, certificates, HSM/key management basics, and secure cipher suites, Endpoint Protection, vulnerability assessment and Patch Management.
Demonstrable knowledge of PCI DSS and ISO 27001 concepts
Security-first mindset, with strong problem-solving skills and attention to detail
Ability to interpret standards and translate them into practical, automated controls
Strong written and verbal communication skills
Able to produce high quality, clear documentation and guidance
Ability to manage key stakeholder relationships across a range of functions (Operations, Security, Audit)
Action-orientated, with the ability to take ownership. Comfortable operating in high-availability environments
Strong commitment to equality, diversity and inclusion. Identifies with and demonstrates QAC Vision and Values and FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement)
Ability to work flexibly, including as part of out of hours cover
Car driver, clean current driving licence and access to own vehicle
For a full account please refer to the job description found on the QAC Website
DV Cleared Infrastructure Tester - 6 months+ extensions, 500- 600pd DOE - Full time on site (Hampshire) Looking for a High Level clearance/ DV Cleared Tester with good knowledge of Windows and Linux operating systems, together with the experience of working within a multi-disciplined engineering team. You will leverage your knowledge of integration frameworks to support the continuous integration, deployment, and testing of new features across complex environments. Hands on experience in infrastructure engineering, including the testing, deployment, and maintenance of robust, scalable systems. Direct experience testing and integrating any of the following: Identity and access management (IDAM) systems including role based access control (RBAC) Public key infrastructure (PKI) Server monitoring, audit and patch deployment Key Duties and Responsibilities Running manual tests using the project approved tools. Interpretation of test results and preliminary investigation of failures. Raising defects and monitoring them through to resolution. Develop scripts for sub-systems integration testing (end to end test). Good knowledge of IT infrastructure, including Servers, networks, and virtualisation technologies. Good understanding of network protocols, and experience with both Linux and Windows operating systems. Required Competencies Experience of Testing. Experience of Integration and testing of sub-systems. Experience designing and producing manual Tests. Experience of Test Management Tools Linux Desired Competencies Experience of SAFe and agile ways of working Good Problem investigation and analysis skills ISTQB Foundation Certification This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This temporary contract is the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
09/06/2026
Contractor
DV Cleared Infrastructure Tester - 6 months+ extensions, 500- 600pd DOE - Full time on site (Hampshire) Looking for a High Level clearance/ DV Cleared Tester with good knowledge of Windows and Linux operating systems, together with the experience of working within a multi-disciplined engineering team. You will leverage your knowledge of integration frameworks to support the continuous integration, deployment, and testing of new features across complex environments. Hands on experience in infrastructure engineering, including the testing, deployment, and maintenance of robust, scalable systems. Direct experience testing and integrating any of the following: Identity and access management (IDAM) systems including role based access control (RBAC) Public key infrastructure (PKI) Server monitoring, audit and patch deployment Key Duties and Responsibilities Running manual tests using the project approved tools. Interpretation of test results and preliminary investigation of failures. Raising defects and monitoring them through to resolution. Develop scripts for sub-systems integration testing (end to end test). Good knowledge of IT infrastructure, including Servers, networks, and virtualisation technologies. Good understanding of network protocols, and experience with both Linux and Windows operating systems. Required Competencies Experience of Testing. Experience of Integration and testing of sub-systems. Experience designing and producing manual Tests. Experience of Test Management Tools Linux Desired Competencies Experience of SAFe and agile ways of working Good Problem investigation and analysis skills ISTQB Foundation Certification This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This temporary contract is the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
IT Support Engineer Norwich 32,000 - 34,000 + Enhanced Pension + 36 Days Holiday + Ongoing Training & Development + Long-Term Progression Opportunities Are you an experienced IT professional with strong Microsoft and infrastructure knowledge looking to step into a leadership role where you can combine hands-on technical work with project delivery and team support? Would you like to play a key role in a growing Multi-Academy Trust, supporting schools and local communities while contributing to major digital transformation and cloud migration projects? This is an excellent opportunity to join a well-established and expanding Multi-Academy Trust based in Norwich. The Trust is committed to delivering exceptional support to its schools and has built a culture centred around professionalism, teamwork, honesty and kindness, with outstanding relationships between pupils and staff across the organisation. As the Trust continues to grow, significant investment is being made into its technology infrastructure and digital strategy. Ongoing projects include cloud migration initiatives, infrastructure improvements and the continued development of modern IT systems across the Trust's secondary and primary schools. This provides an exciting opportunity for someone who enjoys technical leadership and driving positive change. In this role, you will support the IT Services Manager while acting as the technical lead and escalation point for the wider IT team. You will provide support across approximately six to seven partner primary schools, leading on installations, infrastructure projects and strategic IT initiatives. You will also mentor and support two IT Technicians while ensuring high levels of service are delivered across the Trust. The ideal candidate will have a strong technical background gained within a senior support, infrastructure or field engineering position. You will possess excellent knowledge of Microsoft technologies, networking and hybrid cloud environments, and enjoy working collaboratively with both technical and non-technical stakeholders. Previous experience leading projects or supporting colleagues would be highly advantageous, while experience within education would be beneficial but is not essential. This role offers excellent long-term prospects within a growing organisation, alongside ongoing training and development opportunities, a generous Local Government Pension Scheme and the opportunity to make a meaningful impact on schools and local communities. The Role Support the IT Services Manager in the delivery of IT services across the Trust (Fully on site) Act as the technical lead and escalation point for the wider IT team Support approximately six to seven primary schools as part of the Trust Lead installations, infrastructure improvements and strategic IT projects Contribute to ongoing cloud migration and digital transformation initiatives Support and mentor two IT Technicians Work closely with both technical and non-technical stakeholders across the Trust Travel between partner schools as required The Person Strong technical IT background with experience in a senior support, infrastructure or field engineering role Excellent knowledge of Microsoft 365, networking and hybrid cloud technologies Experience leading projects or supporting colleagues would be highly beneficial Exposure to cloud migration or digital transformation projects would be advantageous Education sector experience desirable but not essential Strong communication skills and a customer-focused approach Full UK driving licence and willingness to travel between sites Motivated by supporting schools, students and local communities Based within a commutable distance of Norwich Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
09/06/2026
Full time
IT Support Engineer Norwich 32,000 - 34,000 + Enhanced Pension + 36 Days Holiday + Ongoing Training & Development + Long-Term Progression Opportunities Are you an experienced IT professional with strong Microsoft and infrastructure knowledge looking to step into a leadership role where you can combine hands-on technical work with project delivery and team support? Would you like to play a key role in a growing Multi-Academy Trust, supporting schools and local communities while contributing to major digital transformation and cloud migration projects? This is an excellent opportunity to join a well-established and expanding Multi-Academy Trust based in Norwich. The Trust is committed to delivering exceptional support to its schools and has built a culture centred around professionalism, teamwork, honesty and kindness, with outstanding relationships between pupils and staff across the organisation. As the Trust continues to grow, significant investment is being made into its technology infrastructure and digital strategy. Ongoing projects include cloud migration initiatives, infrastructure improvements and the continued development of modern IT systems across the Trust's secondary and primary schools. This provides an exciting opportunity for someone who enjoys technical leadership and driving positive change. In this role, you will support the IT Services Manager while acting as the technical lead and escalation point for the wider IT team. You will provide support across approximately six to seven partner primary schools, leading on installations, infrastructure projects and strategic IT initiatives. You will also mentor and support two IT Technicians while ensuring high levels of service are delivered across the Trust. The ideal candidate will have a strong technical background gained within a senior support, infrastructure or field engineering position. You will possess excellent knowledge of Microsoft technologies, networking and hybrid cloud environments, and enjoy working collaboratively with both technical and non-technical stakeholders. Previous experience leading projects or supporting colleagues would be highly advantageous, while experience within education would be beneficial but is not essential. This role offers excellent long-term prospects within a growing organisation, alongside ongoing training and development opportunities, a generous Local Government Pension Scheme and the opportunity to make a meaningful impact on schools and local communities. The Role Support the IT Services Manager in the delivery of IT services across the Trust (Fully on site) Act as the technical lead and escalation point for the wider IT team Support approximately six to seven primary schools as part of the Trust Lead installations, infrastructure improvements and strategic IT projects Contribute to ongoing cloud migration and digital transformation initiatives Support and mentor two IT Technicians Work closely with both technical and non-technical stakeholders across the Trust Travel between partner schools as required The Person Strong technical IT background with experience in a senior support, infrastructure or field engineering role Excellent knowledge of Microsoft 365, networking and hybrid cloud technologies Experience leading projects or supporting colleagues would be highly beneficial Exposure to cloud migration or digital transformation projects would be advantageous Education sector experience desirable but not essential Strong communication skills and a customer-focused approach Full UK driving licence and willingness to travel between sites Motivated by supporting schools, students and local communities Based within a commutable distance of Norwich Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Contract Network Engineer Oxford - 3 days per week Rate: 500 PD (Inside IR35) 6-12 Month Contract Overview We are seeking a skilled Network Engineer on a contract basis to join our clients IT Operations team. In this role, you will ensure the reliability, performance, and security of critical network infrastructure across the company, data center, and multi-cloud environments (AWS/GCP). While primarily focused on networking, you will also support occasionally on systems administration tasks as needed, making you a versatile contributor in a fast-paced, collaborative environment supporting cutting-edge technology. Role and Responsibilities Administer, operate, and maintain enterprise network infrastructure, including LAN/WLAN, VPNs, DNS/DHCP/IPAM, firewalls, and cloud networking (AWS, GCP). Proactively monitor and troubleshoot performance, availability, and connectivity issues, taking ownership of incident resolution end-to-end. Support systems administration tasks when required, including account provisioning, server patching, storage, and backup troubleshooting. Strengthen network security through policy enforcement, configuration audits, and adherence to best practices. Collaborate with IT Engineering on network design reviews, ensuring smooth handoffs into production. Document configurations, standard operating procedures, runbooks, and network diagrams to facilitate knowledge sharing. Participate in the UK on-call rotation for critical issues outside regular business hours. Skills and Experience Experience in enterprise network operations and troubleshooting. Proven ability to configure and support LAN/WLAN environments, routing/switching, VLANs, and DNS/DHCP. Knowledge of routing protocols and networking technologies such as BGP, VRRP/HSRP, TCP/UDP, LACP. Strong diagnostic skills using packet capture and other troubleshooting tools. Excellent communication and documentation skills, with a proactive problem-solving mindset. Willingness to assist with systems administration tasks when required. Beneficial: Experience with Arista EOS, CloudVision, or similar network platforms. Familiarity with firewalls (Palo Alto preferred), network access control (802.1x, RADIUS), or zero-trust security concepts. Exposure to infrastructure-as-code (Terraform, Ansible) and version control systems (Git). Experience with monitoring and observability tools (LogicMonitor, Grafana, Prometheus). Knowledge of hybrid cloud networking, including AWS Direct Connect or GCP Interconnect. Relevant certifications such as CCNP, AWS Advanced Networking Specialty, or Google Cloud Network Engineer.
09/06/2026
Contractor
Contract Network Engineer Oxford - 3 days per week Rate: 500 PD (Inside IR35) 6-12 Month Contract Overview We are seeking a skilled Network Engineer on a contract basis to join our clients IT Operations team. In this role, you will ensure the reliability, performance, and security of critical network infrastructure across the company, data center, and multi-cloud environments (AWS/GCP). While primarily focused on networking, you will also support occasionally on systems administration tasks as needed, making you a versatile contributor in a fast-paced, collaborative environment supporting cutting-edge technology. Role and Responsibilities Administer, operate, and maintain enterprise network infrastructure, including LAN/WLAN, VPNs, DNS/DHCP/IPAM, firewalls, and cloud networking (AWS, GCP). Proactively monitor and troubleshoot performance, availability, and connectivity issues, taking ownership of incident resolution end-to-end. Support systems administration tasks when required, including account provisioning, server patching, storage, and backup troubleshooting. Strengthen network security through policy enforcement, configuration audits, and adherence to best practices. Collaborate with IT Engineering on network design reviews, ensuring smooth handoffs into production. Document configurations, standard operating procedures, runbooks, and network diagrams to facilitate knowledge sharing. Participate in the UK on-call rotation for critical issues outside regular business hours. Skills and Experience Experience in enterprise network operations and troubleshooting. Proven ability to configure and support LAN/WLAN environments, routing/switching, VLANs, and DNS/DHCP. Knowledge of routing protocols and networking technologies such as BGP, VRRP/HSRP, TCP/UDP, LACP. Strong diagnostic skills using packet capture and other troubleshooting tools. Excellent communication and documentation skills, with a proactive problem-solving mindset. Willingness to assist with systems administration tasks when required. Beneficial: Experience with Arista EOS, CloudVision, or similar network platforms. Familiarity with firewalls (Palo Alto preferred), network access control (802.1x, RADIUS), or zero-trust security concepts. Exposure to infrastructure-as-code (Terraform, Ansible) and version control systems (Git). Experience with monitoring and observability tools (LogicMonitor, Grafana, Prometheus). Knowledge of hybrid cloud networking, including AWS Direct Connect or GCP Interconnect. Relevant certifications such as CCNP, AWS Advanced Networking Specialty, or Google Cloud Network Engineer.
Ranson Barnes Recruitment Ltd is pleased to be partnering with a leading international manufacturing and engineering organisation in the search for an experienced IT Site Support Manager . While the position can be based anywhere in the UK (with travel), there is a preference for candidates located within easy reach of the Warwickshire region to support site presence and collaboration. This is a hands-on leadership role responsible for delivering IT support and infrastructure services across multiple UK locations. Supporting both operational and office-based environments, you will lead a small IT team while remaining actively involved in technical support, infrastructure management, service delivery, and business continuity activities. Working closely with wider technology teams, you will help ensure reliable, secure, and efficient IT operations across the business. Key Responsibilities Lead, mentor, and develop a team of IT support professionals while remaining hands-on technically. Manage IT service delivery across multiple sites, ensuring high levels of user support and operational performance. Act as the primary IT contact for local stakeholders and business leadership teams. Support and maintain server, desktop, virtualisation, network, and connectivity infrastructure. Provide escalation support for complex technical issues and major incidents. Oversee device lifecycle management, asset control, system patching, and technical documentation. Support enterprise applications, including ERP systems (notably JD Edwards / JDE EnterpriseOne) within a manufacturing environment. Manage backup, disaster recovery, business continuity, and cybersecurity-related activities. Coordinate with third-party suppliers and technology partners to ensure effective service delivery and support. Required Qualifications & Experience Proven experience in a hands-on IT infrastructure, systems administration, or technical support environment. Previous experience leading, supervising, or mentoring IT support teams. Strong knowledge of Microsoft server and desktop technologies, Active Directory, and cloud-based identity services. Experience with virtualisation technologies, networking fundamentals, and endpoint management solutions. Experience supporting or administering JD Edwards (JDE / EnterpriseOne) ERP systems is highly desirable. Demonstrable experience supporting business-critical systems and maintaining operational stability. Knowledge of backup, recovery, and business continuity processes. Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders. A degree in IT, Computer Science, or equivalent commercial experience is desirable. Desirable Experience Experience within manufacturing, engineering, industrial, or multi-site environments. Understanding of cybersecurity controls, compliance requirements, and audit processes. Experience supporting disaster recovery planning and testing activities. Familiarity with global or internationally distributed IT environments. Personal Attributes A hands-on leader who enjoys combining management responsibilities with technical involvement. Strong organisational, prioritisation, and problem-solving skills. Proactive and customer-focused approach to service delivery. Commitment to continuous improvement, operational excellence, and documentation standards. If you re interested in learning more about this opportunity, please get in touch or click apply now. Ranson Barnes Recruitment Ltd is an equal opportunities employer and is acting as an Employment Agency in this instance.
09/06/2026
Full time
Ranson Barnes Recruitment Ltd is pleased to be partnering with a leading international manufacturing and engineering organisation in the search for an experienced IT Site Support Manager . While the position can be based anywhere in the UK (with travel), there is a preference for candidates located within easy reach of the Warwickshire region to support site presence and collaboration. This is a hands-on leadership role responsible for delivering IT support and infrastructure services across multiple UK locations. Supporting both operational and office-based environments, you will lead a small IT team while remaining actively involved in technical support, infrastructure management, service delivery, and business continuity activities. Working closely with wider technology teams, you will help ensure reliable, secure, and efficient IT operations across the business. Key Responsibilities Lead, mentor, and develop a team of IT support professionals while remaining hands-on technically. Manage IT service delivery across multiple sites, ensuring high levels of user support and operational performance. Act as the primary IT contact for local stakeholders and business leadership teams. Support and maintain server, desktop, virtualisation, network, and connectivity infrastructure. Provide escalation support for complex technical issues and major incidents. Oversee device lifecycle management, asset control, system patching, and technical documentation. Support enterprise applications, including ERP systems (notably JD Edwards / JDE EnterpriseOne) within a manufacturing environment. Manage backup, disaster recovery, business continuity, and cybersecurity-related activities. Coordinate with third-party suppliers and technology partners to ensure effective service delivery and support. Required Qualifications & Experience Proven experience in a hands-on IT infrastructure, systems administration, or technical support environment. Previous experience leading, supervising, or mentoring IT support teams. Strong knowledge of Microsoft server and desktop technologies, Active Directory, and cloud-based identity services. Experience with virtualisation technologies, networking fundamentals, and endpoint management solutions. Experience supporting or administering JD Edwards (JDE / EnterpriseOne) ERP systems is highly desirable. Demonstrable experience supporting business-critical systems and maintaining operational stability. Knowledge of backup, recovery, and business continuity processes. Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders. A degree in IT, Computer Science, or equivalent commercial experience is desirable. Desirable Experience Experience within manufacturing, engineering, industrial, or multi-site environments. Understanding of cybersecurity controls, compliance requirements, and audit processes. Experience supporting disaster recovery planning and testing activities. Familiarity with global or internationally distributed IT environments. Personal Attributes A hands-on leader who enjoys combining management responsibilities with technical involvement. Strong organisational, prioritisation, and problem-solving skills. Proactive and customer-focused approach to service delivery. Commitment to continuous improvement, operational excellence, and documentation standards. If you re interested in learning more about this opportunity, please get in touch or click apply now. Ranson Barnes Recruitment Ltd is an equal opportunities employer and is acting as an Employment Agency in this instance.
Baltic Recruitment Services Ltd
North Shields, Tyne And Wear
Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a IT Support Technician(2nd/3rd Line). Overall Purpose: You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. You will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties: Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. Key Requirements: Proven experience in a Tier II or Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits.
09/06/2026
Full time
Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a IT Support Technician(2nd/3rd Line). Overall Purpose: You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. You will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties: Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. Key Requirements: Proven experience in a Tier II or Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits.
Role : Senior Cyber Security & Network Engineer Salary : £70,000 Location : Epsom Flexible working: Hybrid We're partnering with a business that's investing heavily in its cyber security and infrastructure capability and is looking for a hands-on Cyber Security & Network Engineer to play a key role in protecting and evolving its technology estate. This is an opportunity for someone who enjoys operating across both security and networking, taking ownership of critical systems, responding to threats in real time, and driving continuous improvement across a modern IT environment. Key Responsibilities Own and manage the organisation's cyber security tooling including firewalls, SIEM, IPS, endpoint protection, vulnerability management, and threat monitoring. Support and maintain core network infrastructure across LAN/WAN, Layer 2/3 networking, Wi-Fi, remote access, and internet connectivity. Investigate security incidents, identify vulnerabilities, implement fixes, and proactively strengthen the organisation's security posture. Contribute to infrastructure and cyber security projects, including rollout of new technologies, security controls, and business continuity initiatives. Work closely with internal teams and third-party providers to ensure operational stability, compliance, documentation, and high service standards. Experience Required Strong experience across cyber security operations and network infrastructure. Hands-on knowledge of firewalls, SIEM tools, endpoint security, and networking technologies. Experience responding to security incidents and managing vulnerabilities. Strong troubleshooting and problem-solving capabilities. Relevant certifications such as Security+, CCNA, CISSP, or similar are advantageous. If this role sounds of interest and you would like to know more do not hesitate to contact me on
09/06/2026
Full time
Role : Senior Cyber Security & Network Engineer Salary : £70,000 Location : Epsom Flexible working: Hybrid We're partnering with a business that's investing heavily in its cyber security and infrastructure capability and is looking for a hands-on Cyber Security & Network Engineer to play a key role in protecting and evolving its technology estate. This is an opportunity for someone who enjoys operating across both security and networking, taking ownership of critical systems, responding to threats in real time, and driving continuous improvement across a modern IT environment. Key Responsibilities Own and manage the organisation's cyber security tooling including firewalls, SIEM, IPS, endpoint protection, vulnerability management, and threat monitoring. Support and maintain core network infrastructure across LAN/WAN, Layer 2/3 networking, Wi-Fi, remote access, and internet connectivity. Investigate security incidents, identify vulnerabilities, implement fixes, and proactively strengthen the organisation's security posture. Contribute to infrastructure and cyber security projects, including rollout of new technologies, security controls, and business continuity initiatives. Work closely with internal teams and third-party providers to ensure operational stability, compliance, documentation, and high service standards. Experience Required Strong experience across cyber security operations and network infrastructure. Hands-on knowledge of firewalls, SIEM tools, endpoint security, and networking technologies. Experience responding to security incidents and managing vulnerabilities. Strong troubleshooting and problem-solving capabilities. Relevant certifications such as Security+, CCNA, CISSP, or similar are advantageous. If this role sounds of interest and you would like to know more do not hesitate to contact me on
JD Sports Head Office, Warwick House, Bury, United Kingdom Job Description Network Service Owner Technical Ownership Maintain deep technical knowledge of the organisation's network estate, including LAN, WAN, SD WAN, wireless, firewalls, DNS, DHCP, proxies and cloud networking. Provide technical direction and standards for network architecture, configuration and change. Review and approve significant network changes, ensuring alignment with security and resilience requirements. Act as the most senior technical escalation point for complex network issues. Maintain up to date network documentation, topology diagrams and configuration records. BAU Prioritisation & Service Management Own and manage the network BAU queue, setting priorities in line with business impact and risk. Ensure day to day network operations are delivered to agreed service levels and that the team has clear direction on workload. Define and maintain operational runbooks, procedures and standards. Manage vendor and partner relationships relevant to network services, including ISPs, hardware vendors and managed service providers. Oversee lifecycle management of network hardware and software, including patching, firmware and end of life planning. Lead the response to all major network incidents, acting as the technical authority and single point of accountability during live incidents. Ensure timely diagnosis, escalation and resolution, with clear communication to stakeholders throughout. Produce post incident reviews (PIRs) with root cause analysis and remediation actions, and track through to completion. Feed into the wider organisational Incident Response process, ensuring network related incidents are appropriately classified, logged and reported. Participate in and support Cyber Incident Response where network forensics or containment activity is required. On Call Participate in a rotational on call rota, providing out of hours cover for critical network incidents. Respond within agreed SLAs to on call alerts and escalations. On call participation is remunerated in line with the organisation's on call allowance policy, with additional payment for call outs outside of standard hours. Performance & Risk Reporting Define and own network KPIs and SLAs, reporting performance on a regular basis to senior stakeholders. Produce monthly service reports covering availability, incidents, capacity and risk. Maintain a network risk register, identifying emerging risks and ensuring appropriate mitigations are in place. Provide input into wider technology risk forums, including flagging where network control coverage is incomplete or where resilience gaps exist. Support audit and compliance activity, including providing evidence for ITGC controls, PCI DSS, and any other applicable frameworks. Governance & Strategy Contribute to the network technology roadmap, identifying opportunities to modernise, simplify or improve resilience. Ensure the network estate aligns with the organisation's Zero Trust and security strategy. Engage with the Information Security team to ensure network controls are aligned with the security framework and that changes are assessed for risk. Participate in Controls by Design and change governance processes, providing network input into new system and platform onboarding. Support capacity planning to ensure the network can scale in line with business growth. Stakeholder Engagement Act as a credible and trusted advisor to senior stakeholders on all network related matters. Translate complex technical issues into clear, non technical language for executive audiences. Collaborate with Infrastructure, Security, Cloud, and End User Computing teams to ensure joined up service delivery. Skills & Experience Proven experience in a senior network engineering or network management role within a complex, enterprise environment. Strong hands on technical knowledge across routing, switching, firewalls, SD WAN, wireless and cloud networking (AWS, Azure or equivalent). Experience leading major network incidents from detection through to resolution and post incident review. Demonstrable experience managing BAU priorities and team workload in a service management context. Experience producing and presenting performance and risk reports to senior stakeholders. Familiarity with ITIL service management principles. Experience working with third party vendors and managed service providers. Comfortable participating in an on call rota and responding to out of hours incidents. Industry certifications such as CCNP, or equivalent (Cisco, Palo Alto, Fortinet etc.). Experience with network security tools including next generation firewalls, proxies and Zero Trust network access (e.g. Zscaler, Netskope). Familiarity with ITGC control frameworks, PCI DSS or similar compliance regimes. Experience contributing to Cyber Incident Response processes. Exposure to SD WAN platforms and cloud native networking. Benefits: We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them staff discounts on JD Group and other brands within the organisation, as well as personal development opportunities to learn and develop at work.
09/06/2026
Full time
JD Sports Head Office, Warwick House, Bury, United Kingdom Job Description Network Service Owner Technical Ownership Maintain deep technical knowledge of the organisation's network estate, including LAN, WAN, SD WAN, wireless, firewalls, DNS, DHCP, proxies and cloud networking. Provide technical direction and standards for network architecture, configuration and change. Review and approve significant network changes, ensuring alignment with security and resilience requirements. Act as the most senior technical escalation point for complex network issues. Maintain up to date network documentation, topology diagrams and configuration records. BAU Prioritisation & Service Management Own and manage the network BAU queue, setting priorities in line with business impact and risk. Ensure day to day network operations are delivered to agreed service levels and that the team has clear direction on workload. Define and maintain operational runbooks, procedures and standards. Manage vendor and partner relationships relevant to network services, including ISPs, hardware vendors and managed service providers. Oversee lifecycle management of network hardware and software, including patching, firmware and end of life planning. Lead the response to all major network incidents, acting as the technical authority and single point of accountability during live incidents. Ensure timely diagnosis, escalation and resolution, with clear communication to stakeholders throughout. Produce post incident reviews (PIRs) with root cause analysis and remediation actions, and track through to completion. Feed into the wider organisational Incident Response process, ensuring network related incidents are appropriately classified, logged and reported. Participate in and support Cyber Incident Response where network forensics or containment activity is required. On Call Participate in a rotational on call rota, providing out of hours cover for critical network incidents. Respond within agreed SLAs to on call alerts and escalations. On call participation is remunerated in line with the organisation's on call allowance policy, with additional payment for call outs outside of standard hours. Performance & Risk Reporting Define and own network KPIs and SLAs, reporting performance on a regular basis to senior stakeholders. Produce monthly service reports covering availability, incidents, capacity and risk. Maintain a network risk register, identifying emerging risks and ensuring appropriate mitigations are in place. Provide input into wider technology risk forums, including flagging where network control coverage is incomplete or where resilience gaps exist. Support audit and compliance activity, including providing evidence for ITGC controls, PCI DSS, and any other applicable frameworks. Governance & Strategy Contribute to the network technology roadmap, identifying opportunities to modernise, simplify or improve resilience. Ensure the network estate aligns with the organisation's Zero Trust and security strategy. Engage with the Information Security team to ensure network controls are aligned with the security framework and that changes are assessed for risk. Participate in Controls by Design and change governance processes, providing network input into new system and platform onboarding. Support capacity planning to ensure the network can scale in line with business growth. Stakeholder Engagement Act as a credible and trusted advisor to senior stakeholders on all network related matters. Translate complex technical issues into clear, non technical language for executive audiences. Collaborate with Infrastructure, Security, Cloud, and End User Computing teams to ensure joined up service delivery. Skills & Experience Proven experience in a senior network engineering or network management role within a complex, enterprise environment. Strong hands on technical knowledge across routing, switching, firewalls, SD WAN, wireless and cloud networking (AWS, Azure or equivalent). Experience leading major network incidents from detection through to resolution and post incident review. Demonstrable experience managing BAU priorities and team workload in a service management context. Experience producing and presenting performance and risk reports to senior stakeholders. Familiarity with ITIL service management principles. Experience working with third party vendors and managed service providers. Comfortable participating in an on call rota and responding to out of hours incidents. Industry certifications such as CCNP, or equivalent (Cisco, Palo Alto, Fortinet etc.). Experience with network security tools including next generation firewalls, proxies and Zero Trust network access (e.g. Zscaler, Netskope). Familiarity with ITGC control frameworks, PCI DSS or similar compliance regimes. Experience contributing to Cyber Incident Response processes. Exposure to SD WAN platforms and cloud native networking. Benefits: We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them staff discounts on JD Group and other brands within the organisation, as well as personal development opportunities to learn and develop at work.
Location London - Customer Location (onsite) Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time 39.5 hours per week - Shift working role - 3 day & 3 night shifts, followed by 6 days off rotational shifts between 7 AM to 7 PM and 7 PM to 7 AM (Sunday to Sunday Rotation) Security Clearance This position requires you to hold a UK Developed Vetting (DV) clearance. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations. What you'll do To be part of the Assure team in the VBSE NOC, managing multiple networks, providing 24x7x365 operational support to VBSE customers. To provide expert technical services, focusing on IP elements within the VBSE network, but also being able to provide support on a broad range of network elements as required, ensuring that customer SLA targets for incident resolution are met or exceeded. Undertake Assure team maintenance and fault work in accordance with customer service level agreements. Understanding of IP voice networks and networking (Cisco) Undertake remote provide/ commissioning work on equipment deployed on customer and network sites to current specifications. Deal effectively /efficiently with queries from customers. Provide technical support to others in the department and to customers. Make recommendations to VBSE management on complex technical matters. Who you are Be able to maintain Customer confidentiality and ability to hold developed security clearance (DV). Have an in-depth knowledge of IP networking, switching and routing in a telecom's provider environment. Have an awareness of configuration of Cisco IP/Ethernet equipment. Have a clear and analytical approach to problem management. Have an understanding of ITIL working practices CCNA (or working towards IP qualification) What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website for guidance. We use AI in different parts of our business to boost innovation, improve efficiency and create new opportunities. We know many candidates use AI to fine tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
09/06/2026
Full time
Location London - Customer Location (onsite) Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time 39.5 hours per week - Shift working role - 3 day & 3 night shifts, followed by 6 days off rotational shifts between 7 AM to 7 PM and 7 PM to 7 AM (Sunday to Sunday Rotation) Security Clearance This position requires you to hold a UK Developed Vetting (DV) clearance. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations. What you'll do To be part of the Assure team in the VBSE NOC, managing multiple networks, providing 24x7x365 operational support to VBSE customers. To provide expert technical services, focusing on IP elements within the VBSE network, but also being able to provide support on a broad range of network elements as required, ensuring that customer SLA targets for incident resolution are met or exceeded. Undertake Assure team maintenance and fault work in accordance with customer service level agreements. Understanding of IP voice networks and networking (Cisco) Undertake remote provide/ commissioning work on equipment deployed on customer and network sites to current specifications. Deal effectively /efficiently with queries from customers. Provide technical support to others in the department and to customers. Make recommendations to VBSE management on complex technical matters. Who you are Be able to maintain Customer confidentiality and ability to hold developed security clearance (DV). Have an in-depth knowledge of IP networking, switching and routing in a telecom's provider environment. Have an awareness of configuration of Cisco IP/Ethernet equipment. Have a clear and analytical approach to problem management. Have an understanding of ITIL working practices CCNA (or working towards IP qualification) What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website for guidance. We use AI in different parts of our business to boost innovation, improve efficiency and create new opportunities. We know many candidates use AI to fine tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
A leading data center operator in Hounslow is seeking a Data Center Technician to support critical infrastructure. The role involves installing and maintaining server and network equipment, performing structured cabling, and collaborating with engineering teams. Ideal candidates will have 3+ years of data center operations experience and strong troubleshooting skills. This full-time role offers a competitive salary between £30,000-40,000 and a comprehensive benefits package including health insurance and professional development allowances.
09/06/2026
Full time
A leading data center operator in Hounslow is seeking a Data Center Technician to support critical infrastructure. The role involves installing and maintaining server and network equipment, performing structured cabling, and collaborating with engineering teams. Ideal candidates will have 3+ years of data center operations experience and strong troubleshooting skills. This full-time role offers a competitive salary between £30,000-40,000 and a comprehensive benefits package including health insurance and professional development allowances.
About the Role Join our team as a Data Center Technician in Hounslow, United Kingdom . This is a full-time, on-site position where you'll support critical infrastructure at world-class data center facilities. Compensation & Benefits £30,000-40,000/year (GBP annual) Comprehensive benefits package including: Health, dental, and vision insurance Paid time off and holidays Professional development allowance Certification sponsorship Work Schedule Full-time permanent position Standard business hours with on-call rotation Shift differentials for nights/weekends when applicable Key Responsibilities Install, configure, and maintain server and network equipment Perform structured cabling (copper and fiber optic) Execute hardware deployments and decommissions Monitor environmental systems (power, cooling, security) Respond to incidents and perform troubleshooting Maintain accurate documentation and asset tracking Collaborate with engineering and operations teams Participate in capacity planning and upgrades Key Qualifications 3+ years data center operations experience Expert cabling skills (Cat6/6a, OM3/OM4/OS2 fiber) Strong troubleshooting and problem-solving abilities Experience with rack and stack operations Understanding of power distribution and UPS systems Excellent documentation and communication skills Ability to lift 50+ lbs and work in demanding environments Data center certifications (CDCP, CDCS, CDCE) - preferred Vendor certifications (Dell, HPE, Cisco) - preferred Network certifications (CCNA, JNCIA) - preferred Experience with DCIM platforms - preferred Knowledge of ITIL practices - preferred
09/06/2026
Full time
About the Role Join our team as a Data Center Technician in Hounslow, United Kingdom . This is a full-time, on-site position where you'll support critical infrastructure at world-class data center facilities. Compensation & Benefits £30,000-40,000/year (GBP annual) Comprehensive benefits package including: Health, dental, and vision insurance Paid time off and holidays Professional development allowance Certification sponsorship Work Schedule Full-time permanent position Standard business hours with on-call rotation Shift differentials for nights/weekends when applicable Key Responsibilities Install, configure, and maintain server and network equipment Perform structured cabling (copper and fiber optic) Execute hardware deployments and decommissions Monitor environmental systems (power, cooling, security) Respond to incidents and perform troubleshooting Maintain accurate documentation and asset tracking Collaborate with engineering and operations teams Participate in capacity planning and upgrades Key Qualifications 3+ years data center operations experience Expert cabling skills (Cat6/6a, OM3/OM4/OS2 fiber) Strong troubleshooting and problem-solving abilities Experience with rack and stack operations Understanding of power distribution and UPS systems Excellent documentation and communication skills Ability to lift 50+ lbs and work in demanding environments Data center certifications (CDCP, CDCS, CDCE) - preferred Vendor certifications (Dell, HPE, Cisco) - preferred Network certifications (CCNA, JNCIA) - preferred Experience with DCIM platforms - preferred Knowledge of ITIL practices - preferred
Senior Data Center Engineer, Mechanical Engineering Google's hybrid workplace includes remote roles. Remote location: United Kingdom. Bachelor's degree in Mechanical or Industrial Engineering, a related discipline, or equivalent practical experience. 5 years of experience in mission critical facility design and construction environments. Experience in mechanical infrastructure. Preferred qualifications: Master's degree in Engineering, Business, or other relevant fields, or a Professional Engineering (PE) license. Experience in estimating, mechanical design, operation, and commissioning of mission critical data center mechanical equipment. Experience in design, construction, and commissioning of mechanical cooling plants, fire suppression systems, fuel oil systems, domestic water systems, and sanitary sewer systems. Experience in designing complex modular building scale assemblies, with an understanding of mechanical tolerances and tolerance analysis. Knowledge of mechanical engineering and design principles in the areas of design for medium-scale production, structural beams/elements, and international building codes. Operational knowledge of construction safety procedures. About the job Our thirst for technology is a part of everything we do. The Data Center Engineering team takes the physical design of our data centers into the future. Our lab mirrors a research and development department cutting-edge strategies are born, tested and tested again. Along with a team of great minds, you take on complex topics like how we use power or how to run state-of-the-art, environmentally-friendly facilities. You're a visionary who optimizes for efficiencies and never stops seeking improvements even small changes that can make a huge impact. You generate ideas, communicate recommendations to senior-level executives and drive implementation alongside facilities technicians. With your technical expertise, you ensure compliance with codes and standards, develop infrastructure improvements and serve as an expert in your specialty (e.g., cooling, electrical). As a Senior Data Center Engineer, you will be an integral member of the Data Center Delivery and Engineering (DCDE) team which is a collection of Civils Structure, Architecture (CSA), and Mechanical, Electrical, Plumbing (MEP) design experts, mechanical and electrical field engineers, construction project managers, water/air experts, commissioning experts, data center services managers, and cost and project controls managers who design, schedule, construct, commission and close out the most efficient data centers in the world, at a fast-pace, safely and in a scalable manner. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. Responsibilities Define data center system-level, product architecture, and research and development, while helping to develop operations and maintenance procedures for systems/processes. Conduct engineering analysis and research designs and methods of data center equipment and facilities. Ensure designs and installations meet requirements (e.g., predicted cooling, structural, operational concerns, etc.). Provide technical leadership to the projects, support and optimize project design, scope, schedule, quality, commissioning, and safety for the Mechanical discipline, and provide feedback to the central partner teams on possible improvements. Provide mechanical technical leadership, resolving critical field issues. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .
09/06/2026
Full time
Senior Data Center Engineer, Mechanical Engineering Google's hybrid workplace includes remote roles. Remote location: United Kingdom. Bachelor's degree in Mechanical or Industrial Engineering, a related discipline, or equivalent practical experience. 5 years of experience in mission critical facility design and construction environments. Experience in mechanical infrastructure. Preferred qualifications: Master's degree in Engineering, Business, or other relevant fields, or a Professional Engineering (PE) license. Experience in estimating, mechanical design, operation, and commissioning of mission critical data center mechanical equipment. Experience in design, construction, and commissioning of mechanical cooling plants, fire suppression systems, fuel oil systems, domestic water systems, and sanitary sewer systems. Experience in designing complex modular building scale assemblies, with an understanding of mechanical tolerances and tolerance analysis. Knowledge of mechanical engineering and design principles in the areas of design for medium-scale production, structural beams/elements, and international building codes. Operational knowledge of construction safety procedures. About the job Our thirst for technology is a part of everything we do. The Data Center Engineering team takes the physical design of our data centers into the future. Our lab mirrors a research and development department cutting-edge strategies are born, tested and tested again. Along with a team of great minds, you take on complex topics like how we use power or how to run state-of-the-art, environmentally-friendly facilities. You're a visionary who optimizes for efficiencies and never stops seeking improvements even small changes that can make a huge impact. You generate ideas, communicate recommendations to senior-level executives and drive implementation alongside facilities technicians. With your technical expertise, you ensure compliance with codes and standards, develop infrastructure improvements and serve as an expert in your specialty (e.g., cooling, electrical). As a Senior Data Center Engineer, you will be an integral member of the Data Center Delivery and Engineering (DCDE) team which is a collection of Civils Structure, Architecture (CSA), and Mechanical, Electrical, Plumbing (MEP) design experts, mechanical and electrical field engineers, construction project managers, water/air experts, commissioning experts, data center services managers, and cost and project controls managers who design, schedule, construct, commission and close out the most efficient data centers in the world, at a fast-pace, safely and in a scalable manner. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. Responsibilities Define data center system-level, product architecture, and research and development, while helping to develop operations and maintenance procedures for systems/processes. Conduct engineering analysis and research designs and methods of data center equipment and facilities. Ensure designs and installations meet requirements (e.g., predicted cooling, structural, operational concerns, etc.). Provide technical leadership to the projects, support and optimize project design, scope, schedule, quality, commissioning, and safety for the Mechanical discipline, and provide feedback to the central partner teams on possible improvements. Provide mechanical technical leadership, resolving critical field issues. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. We are seeking a Analyst to join our global Futures & Exchange Traded Derivatives (ETD) Clearing technology team. This team provides support for business critical clearing platforms, with a primary focus on intraday ETD processing. Responsibilities The role provides technical and business support for users of Futures Applications. Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation. Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals. Act as a liaison between operations and finance partners, interfacing internal technology groups and vendors. Participates in disaster recovery testing. Participate in application releases, from development, testing and deployment into production. Perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation. Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions. Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements. Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams. Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications Knowledge or interest about apps support procedures, concepts and other technical areas. Participation in some process improvements. Basic Business knowledge/ understanding of financial markets and products. Knowledge/experience of problem Management Tools particularly Autosys and monitoring tools. Evaluates (sometimes complex) situations using multiple sources of information. Developed communication and diplomacy skills to persuade and influence. Good customer service, communication and interpersonal skills. Good knowledge of the business and its technology strategy. Consistently demonstrates clear and concise written and verbal communication skills. Knowledge of issue tracking and reporting using tools.Good all-round team member. Effectively share information with other support team members and with other technology teams. Ability to communicate appropriately to relevant stakeholder. Education Bachelor's/University degree or equivalent experience What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Equal Opportunity and Disability Accommodation Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.
09/06/2026
Full time
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. We are seeking a Analyst to join our global Futures & Exchange Traded Derivatives (ETD) Clearing technology team. This team provides support for business critical clearing platforms, with a primary focus on intraday ETD processing. Responsibilities The role provides technical and business support for users of Futures Applications. Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation. Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals. Act as a liaison between operations and finance partners, interfacing internal technology groups and vendors. Participates in disaster recovery testing. Participate in application releases, from development, testing and deployment into production. Perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation. Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions. Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements. Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams. Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications Knowledge or interest about apps support procedures, concepts and other technical areas. Participation in some process improvements. Basic Business knowledge/ understanding of financial markets and products. Knowledge/experience of problem Management Tools particularly Autosys and monitoring tools. Evaluates (sometimes complex) situations using multiple sources of information. Developed communication and diplomacy skills to persuade and influence. Good customer service, communication and interpersonal skills. Good knowledge of the business and its technology strategy. Consistently demonstrates clear and concise written and verbal communication skills. Knowledge of issue tracking and reporting using tools.Good all-round team member. Effectively share information with other support team members and with other technology teams. Ability to communicate appropriately to relevant stakeholder. Education Bachelor's/University degree or equivalent experience What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Equal Opportunity and Disability Accommodation Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.
Why we need this role This is an opportunity to meaningfully contribute to a highly visible security operations function with global impact upon Colt, business units, partners, and customers. While working as part of this team, the successful individual will provide world class incident response functions to detect, protect, respond, and sustain operations within cyberspace. This role operates at a Tier 3 level, with the expectation that the individual has undeniable experience handling major and complex cyber incidents, independently leading and managing incidents end to end, delivering clear and effective stakeholder communication, and mentoring other members of the SOC team. What you will do Support SOC Manager to deliver SIEM, IR tools platform management including all design, implementation and administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, technology escalation support, security solution assessment, existing service maturing and build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring of specific security risks and KPIs and production of management information to ensure Colt receives value from key security investments/services Contribute to design, development and maintenance of security standards and controls Align team's goals and plan with Colt's long term priorities and strategy Develop and grow the talent and people capability within the security teams Key performance indicators Takes ownership for understanding what is expected of them / their team and ensures it is delivered Proactively requests Leadership for views and opinions; using this feedback to improve personal performance Reviews working methods regularly to identify ways of improving service delivery - makes recommendations on what improvement can be made and owns delivery of agreed action plan and outcomes Understands cultural differences and utilises this understanding to build rapport across different teams in order to obtain the necessary cooperation. What we're looking for Information Security Incident Response experience with a focus on detection and response to malicious activity using log data from various sources preferred Strong Networking and Systems experience, preferably in an Enterprise environment Strong understanding of Information Security and the threat landscape surrounding enterprise systems Strong Scripting experience (Python, PowerShell, Unix shell) Experience working in all phases of the SDLC Deep understanding and experience using cyber security operations, security monitoring, endpoint (EDR), Network, and SIEM tools Extensive knowledge of network and server security protocols, technologies, and products Industry recognized certifications (CISSP, GCIH, GCFA, OSCP, etc) preferred Strong oral and written communication skills Relentless curiosity and attention to detail Ability to learn quickly and leverage prior experiences to effectively solve current security challenges Refusing to accept the status quo Qualifications Combination of the following: Degree in Information Technology, Engineering or similar SIEM management - Desirable to have some advanced certification from SIEM vendor on products such as ArcSight, MS Sentinel or LogRhythm What we offer you: Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. Job Segment: Information Security, Cyber Security, Data Center, Work from Home, Unix, Technology, Contract, Security
09/06/2026
Full time
Why we need this role This is an opportunity to meaningfully contribute to a highly visible security operations function with global impact upon Colt, business units, partners, and customers. While working as part of this team, the successful individual will provide world class incident response functions to detect, protect, respond, and sustain operations within cyberspace. This role operates at a Tier 3 level, with the expectation that the individual has undeniable experience handling major and complex cyber incidents, independently leading and managing incidents end to end, delivering clear and effective stakeholder communication, and mentoring other members of the SOC team. What you will do Support SOC Manager to deliver SIEM, IR tools platform management including all design, implementation and administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, technology escalation support, security solution assessment, existing service maturing and build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring of specific security risks and KPIs and production of management information to ensure Colt receives value from key security investments/services Contribute to design, development and maintenance of security standards and controls Align team's goals and plan with Colt's long term priorities and strategy Develop and grow the talent and people capability within the security teams Key performance indicators Takes ownership for understanding what is expected of them / their team and ensures it is delivered Proactively requests Leadership for views and opinions; using this feedback to improve personal performance Reviews working methods regularly to identify ways of improving service delivery - makes recommendations on what improvement can be made and owns delivery of agreed action plan and outcomes Understands cultural differences and utilises this understanding to build rapport across different teams in order to obtain the necessary cooperation. What we're looking for Information Security Incident Response experience with a focus on detection and response to malicious activity using log data from various sources preferred Strong Networking and Systems experience, preferably in an Enterprise environment Strong understanding of Information Security and the threat landscape surrounding enterprise systems Strong Scripting experience (Python, PowerShell, Unix shell) Experience working in all phases of the SDLC Deep understanding and experience using cyber security operations, security monitoring, endpoint (EDR), Network, and SIEM tools Extensive knowledge of network and server security protocols, technologies, and products Industry recognized certifications (CISSP, GCIH, GCFA, OSCP, etc) preferred Strong oral and written communication skills Relentless curiosity and attention to detail Ability to learn quickly and leverage prior experiences to effectively solve current security challenges Refusing to accept the status quo Qualifications Combination of the following: Degree in Information Technology, Engineering or similar SIEM management - Desirable to have some advanced certification from SIEM vendor on products such as ArcSight, MS Sentinel or LogRhythm What we offer you: Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. Job Segment: Information Security, Cyber Security, Data Center, Work from Home, Unix, Technology, Contract, Security
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the cause of death worldwide, using cutting-edge technology. The flagship product-an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCTAnalysis-provides a color-coded, 3D model of a patient's coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap Analysis), assess coronary blood flow (FFRCTAnalysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis).Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare. Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide. Job Title: Technical Solutions Analyst - EMEA Location: UK / Ireland Position Overview The Technical Solutions Specialist is a critical, hybrid role that serves as a technical consultant, Tier 3 support expert, and solutions analyst for Heartflow's non-invasive FFRct diagnostic technology. This position serves as the support bridge between our complex SaaS platform and our clinical customers. It requires deep expertise in Healthcare IT (HIT), networking, and systems engineering to guide complex implementations, and drive proactive product improvements. Key Responsibilities I. Clinical Implementation & Customer Success Guide and support customers through the technical lifecycle of our unique SaaS non-invasive diagnostic technology. Act as the frontline support resource for information on HeartFlow's technology, including network protocols, security and data protections associated with the transfer of medical imaging data over the Internet, cloud hosted platforms, and SaaS solutions. Contribute to HeartFlow's worldwide adoption of the novel FFRct product by providing knowledgeable and prompt responses to high-level customer inquiries and issues. Provide prompt documentation and complete resolution of reported issues and actively manage and expand the technical knowledge base. Work closely with the solutions engineering team to help deploy solutions that work within the existing infrastructure and workflow, overcoming technical and political obstacles that may arise. Assists Sales, Customer Support, Clinical Research and Technology teams in troubleshooting and alleviating customer issues. Assist with the roll-out of new HeartFlow products and services to existing and new customer base. Execute daily/weekly technical tasks to support regional sales initiatives. II. Advanced Technical Analysis & Solutions Engineering Serve as the Tier 3 escalation point for complex application and platform issues. Perform advanced troubleshooting related to clinical workflows, system integrations, underlying platforms and network components. Follow scripts, tooling, and automation workflows to streamline support operations and contribute to long-term system stability. Analyze recurring support incidents to identify systemic pain points and propose viable architectural or process improvements, collaborating with Development teams on hotfixes and patches. Demonstrate the discipline to work independently, rapidly assess priorities, and solve new technical challenges. Networks & troubleshooting: routing, firewalls, connectivity, latency issues. Security - Secure data protocols, encryption, web services, SSL certificates and keys. Operating systems: Windows and Linux deployment, diagnosis & troubleshooting. Hypervisors - Virtual Machines and mainstream Virtual application solutions. III. Data Feedback & Cross-Functional Leadership Deliver structured customer feedback into HeartFlow's Customer Relationship Management (CRM) system. Help team members analyze and distill technical and usage data to drive improvements in technology and underlying infrastructure. Contribute actively to the high-performing, global team by sharing new information and leveraging group wisdom to enhance team capabilities. Work cross-functionally to coordinate resources, support and information. Required Skills & Qualifications Technical Systems & Healthcare IT Expertise DICOM, Integration & Operability, Clinical workflows, PACS, HIPAA requirements, and PHI protections. Microsoft Windows Server/Desktop, Linux (RHEL, Alma Linux) Python, scripting, Microsoft SQL, Networking: Demonstrated experience troubleshooting IP, routing, connectivity, and latency issues. Virtualization: Knowledge of virtualization technologies required; experience deploying and troubleshooting VMs and working knowledge of Hypervisors. Security: Deep understanding of data protection, encryption, web services, and certificates. SAML integrations: SSO Single-Sign-On, Multi-factor Authentication (MFA). Cloud hosted platforms & web app services: API's & Amazon Web Services (AWS) Experience supporting large-scale websites and/or web-based products. Proven ability to analyze logs, trace, and isolate performance bottlenecks in complex, distributed systems. Special Working Conditions: the responsibilities of this position sometimes require working evenings and weekends, with little advanced notice. Required to be on call 24/7 as needed, Occasional travel to customer locations ( Professional & Communication Skills Customer-Facing Experience: Demonstrated customer-facing skills with a positive, professional personality and comfort presenting in front of groups. Communication: Exceptional written and verbal communication skills (fluency in English required), with the ability to translate complex technical findings into easily understandable business language. Responsible, accountable, and possesses the ability to work well within teams and cross-functionally. Comfortable in high-pressure situations and adept at managing client expectations during critical periods. Competency in German, French, Italian, and/or Spanish is desirable.(EMEA Only) Educational & Experience Requirements Educational Preference: Engineering or B.S. in Computer Science preferred (or sufficient and relevant experience). Industry Experience: 3+ years' experience working in the health care industry. Technical Experience: Minimum of 3 years of professional experience in a technical support, DevOps, or systems engineering role. Experience providing customer and/or corporate sales support preferred. Experience in training, mentorship, and process development is a plus. Physical Demands of the Job: Remote - Office environment. Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination. Positions posted for Heartflow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals. Heartflow has become aware of a fraud where unknown entities are posing as Heartflow recruiters in an attempt to obtain personal information from individuals as part of our application or job offer process. Before providing any personal information to outside parties, please verify the following: A) all legitimate Heartflow recruiter email addresses end with and B) the position described is found on our careers site at/
09/06/2026
Full time
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the cause of death worldwide, using cutting-edge technology. The flagship product-an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCTAnalysis-provides a color-coded, 3D model of a patient's coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap Analysis), assess coronary blood flow (FFRCTAnalysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis).Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare. Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide. Job Title: Technical Solutions Analyst - EMEA Location: UK / Ireland Position Overview The Technical Solutions Specialist is a critical, hybrid role that serves as a technical consultant, Tier 3 support expert, and solutions analyst for Heartflow's non-invasive FFRct diagnostic technology. This position serves as the support bridge between our complex SaaS platform and our clinical customers. It requires deep expertise in Healthcare IT (HIT), networking, and systems engineering to guide complex implementations, and drive proactive product improvements. Key Responsibilities I. Clinical Implementation & Customer Success Guide and support customers through the technical lifecycle of our unique SaaS non-invasive diagnostic technology. Act as the frontline support resource for information on HeartFlow's technology, including network protocols, security and data protections associated with the transfer of medical imaging data over the Internet, cloud hosted platforms, and SaaS solutions. Contribute to HeartFlow's worldwide adoption of the novel FFRct product by providing knowledgeable and prompt responses to high-level customer inquiries and issues. Provide prompt documentation and complete resolution of reported issues and actively manage and expand the technical knowledge base. Work closely with the solutions engineering team to help deploy solutions that work within the existing infrastructure and workflow, overcoming technical and political obstacles that may arise. Assists Sales, Customer Support, Clinical Research and Technology teams in troubleshooting and alleviating customer issues. Assist with the roll-out of new HeartFlow products and services to existing and new customer base. Execute daily/weekly technical tasks to support regional sales initiatives. II. Advanced Technical Analysis & Solutions Engineering Serve as the Tier 3 escalation point for complex application and platform issues. Perform advanced troubleshooting related to clinical workflows, system integrations, underlying platforms and network components. Follow scripts, tooling, and automation workflows to streamline support operations and contribute to long-term system stability. Analyze recurring support incidents to identify systemic pain points and propose viable architectural or process improvements, collaborating with Development teams on hotfixes and patches. Demonstrate the discipline to work independently, rapidly assess priorities, and solve new technical challenges. Networks & troubleshooting: routing, firewalls, connectivity, latency issues. Security - Secure data protocols, encryption, web services, SSL certificates and keys. Operating systems: Windows and Linux deployment, diagnosis & troubleshooting. Hypervisors - Virtual Machines and mainstream Virtual application solutions. III. Data Feedback & Cross-Functional Leadership Deliver structured customer feedback into HeartFlow's Customer Relationship Management (CRM) system. Help team members analyze and distill technical and usage data to drive improvements in technology and underlying infrastructure. Contribute actively to the high-performing, global team by sharing new information and leveraging group wisdom to enhance team capabilities. Work cross-functionally to coordinate resources, support and information. Required Skills & Qualifications Technical Systems & Healthcare IT Expertise DICOM, Integration & Operability, Clinical workflows, PACS, HIPAA requirements, and PHI protections. Microsoft Windows Server/Desktop, Linux (RHEL, Alma Linux) Python, scripting, Microsoft SQL, Networking: Demonstrated experience troubleshooting IP, routing, connectivity, and latency issues. Virtualization: Knowledge of virtualization technologies required; experience deploying and troubleshooting VMs and working knowledge of Hypervisors. Security: Deep understanding of data protection, encryption, web services, and certificates. SAML integrations: SSO Single-Sign-On, Multi-factor Authentication (MFA). Cloud hosted platforms & web app services: API's & Amazon Web Services (AWS) Experience supporting large-scale websites and/or web-based products. Proven ability to analyze logs, trace, and isolate performance bottlenecks in complex, distributed systems. Special Working Conditions: the responsibilities of this position sometimes require working evenings and weekends, with little advanced notice. Required to be on call 24/7 as needed, Occasional travel to customer locations ( Professional & Communication Skills Customer-Facing Experience: Demonstrated customer-facing skills with a positive, professional personality and comfort presenting in front of groups. Communication: Exceptional written and verbal communication skills (fluency in English required), with the ability to translate complex technical findings into easily understandable business language. Responsible, accountable, and possesses the ability to work well within teams and cross-functionally. Comfortable in high-pressure situations and adept at managing client expectations during critical periods. Competency in German, French, Italian, and/or Spanish is desirable.(EMEA Only) Educational & Experience Requirements Educational Preference: Engineering or B.S. in Computer Science preferred (or sufficient and relevant experience). Industry Experience: 3+ years' experience working in the health care industry. Technical Experience: Minimum of 3 years of professional experience in a technical support, DevOps, or systems engineering role. Experience providing customer and/or corporate sales support preferred. Experience in training, mentorship, and process development is a plus. Physical Demands of the Job: Remote - Office environment. Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination. Positions posted for Heartflow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals. Heartflow has become aware of a fraud where unknown entities are posing as Heartflow recruiters in an attempt to obtain personal information from individuals as part of our application or job offer process. Before providing any personal information to outside parties, please verify the following: A) all legitimate Heartflow recruiter email addresses end with and B) the position described is found on our careers site at/
A leading technology infrastructure company in London is seeking a Team Leader Senior Network Engineer to manage and develop a strong networking team. This role involves troubleshooting complex issues and mentoring junior engineers in a dynamic environment. The ideal candidate will have over 5 years of experience in network engineering, a solid understanding of routing and switching technologies, and the ability to lead a team effectively. The position comes with a comprehensive benefits package including a share plan and pension scheme.
09/06/2026
Full time
A leading technology infrastructure company in London is seeking a Team Leader Senior Network Engineer to manage and develop a strong networking team. This role involves troubleshooting complex issues and mentoring junior engineers in a dynamic environment. The ideal candidate will have over 5 years of experience in network engineering, a solid understanding of routing and switching technologies, and the ability to lead a team effectively. The position comes with a comprehensive benefits package including a share plan and pension scheme.
This is an opportunity to kickstart your career by joining Canonical. You will be working from our Canonical London Office and will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. This is an opportunity for an Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical. You will be accountable for delivering an outstanding technical support experience on the full Desktop and Server technical stack at Canonical. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. Your day to day job is to provide technical expertise, be an excellent communicator and a service oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events. Location: Office Based in London, England The role entails Investigate issues reported by customers by researching and escalating issues Work to resolve complex customer problems related to Canonical's portfolio of products. Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments. Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues. Participate in a regular weekend working rotation. Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers. Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix. What are we looking for in you Professional written and spoken English with excellent presentation skills Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path Track record of going above and beyond expectations to achieve outstanding results Work from our new, state of the art London, UK office and provide technical support for employees. Familiarise with and own the technical infrastructure supporting the office and the stack supporting events and customer demos. Provide technical onboarding support for new employees. Provide technical and infrastructure support during office events. Identify and suggest any opportunities to provide a better service Experience with Linux troubleshooting (collecting logs and stack traces, fine tuning by editing configuration files) Experience with Linux integration with other environments (authentication/directory services, network file systems, etc.) Troubleshooting experience: Linux integration with other environments (authentication/directory services, network file systems, etc.). Ability to navigate effectively stack traces and logs, and advise on next steps. Solid understanding of OS and Application level bugs and when to elevate to the correct team. Ability to learn quickly, thrive on change and handle the pressure of a customer facing job Programming fundamentals in any language. Ability to travel internationally twice a year for company events up to two weeks long Extensive Customer support experience is key: Customer needs are top priority. Communicate professionally, emphatically, clearly and set the right expectations. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
09/06/2026
Full time
This is an opportunity to kickstart your career by joining Canonical. You will be working from our Canonical London Office and will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. This is an opportunity for an Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical. You will be accountable for delivering an outstanding technical support experience on the full Desktop and Server technical stack at Canonical. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. Your day to day job is to provide technical expertise, be an excellent communicator and a service oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events. Location: Office Based in London, England The role entails Investigate issues reported by customers by researching and escalating issues Work to resolve complex customer problems related to Canonical's portfolio of products. Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments. Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues. Participate in a regular weekend working rotation. Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers. Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix. What are we looking for in you Professional written and spoken English with excellent presentation skills Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path Track record of going above and beyond expectations to achieve outstanding results Work from our new, state of the art London, UK office and provide technical support for employees. Familiarise with and own the technical infrastructure supporting the office and the stack supporting events and customer demos. Provide technical onboarding support for new employees. Provide technical and infrastructure support during office events. Identify and suggest any opportunities to provide a better service Experience with Linux troubleshooting (collecting logs and stack traces, fine tuning by editing configuration files) Experience with Linux integration with other environments (authentication/directory services, network file systems, etc.) Troubleshooting experience: Linux integration with other environments (authentication/directory services, network file systems, etc.). Ability to navigate effectively stack traces and logs, and advise on next steps. Solid understanding of OS and Application level bugs and when to elevate to the correct team. Ability to learn quickly, thrive on change and handle the pressure of a customer facing job Programming fundamentals in any language. Ability to travel internationally twice a year for company events up to two weeks long Extensive Customer support experience is key: Customer needs are top priority. Communicate professionally, emphatically, clearly and set the right expectations. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
IndigoTG is seeking a Network Engineer to manage our DCN network infrastructure across various environments. The ideal candidate possesses CCNA knowledge, strong skills in routing protocols, and experience with Fortinet security appliances. Responsibilities include network device configuration, security implementation, and documentation of network processes. This role requires proficiency in Linux systems, Python scripting, and familiarity with monitoring tools like SolarWinds. Join a dynamic team committed to professional growth and an inclusive culture.
09/06/2026
Full time
IndigoTG is seeking a Network Engineer to manage our DCN network infrastructure across various environments. The ideal candidate possesses CCNA knowledge, strong skills in routing protocols, and experience with Fortinet security appliances. Responsibilities include network device configuration, security implementation, and documentation of network processes. This role requires proficiency in Linux systems, Python scripting, and familiarity with monitoring tools like SolarWinds. Join a dynamic team committed to professional growth and an inclusive culture.
Data Centre Engineering Cluster Manager, Data Centre Engineering Operations Job ID: Amazon Data Services UK Limited AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. The Infrastructure Operations organization is seeking an exceptional leader to serve as a Data Center Engineering Operations (DCEO) Cluster Manager in London. You will lead a large organization managing multiple data centres in the cluster, overseeing managers responsible for critical facility infrastructure. The pace, scale, and growth of Amazon's data center platform will challenge you. We seek experienced senior leaders who are highly strategic in managing their business unit, yet lead by example and roll up their sleeves when required. The ideal candidate will have strong knowledge of data centre and mission critical MEP infrastructure. You will be responsible for maintaining 100% service uptime in our cluster, maintaining a high level view while diving deep into details as needed. You will interact daily with global teams, representing London Data Centre Engineering Operations. If you are passionate about customer experience, think and act globally, and want to contribute to the operational excellence of AWS data centres, this is the challenge you've been looking for. Key job responsibilities Team Leadership & Development: Hire, manage, and develop the operations management team including Facility Managers, Chief Engineers, and Facility Technicians. Mentor and develop employees at all levels, including managers. Operational Excellence: Ensure operation and maintenance of mechanical, electrical, and controls systems for AWS data centres, including preventive maintenance, corrective maintenance, and change management. Maintain 100% service uptime across your cluster. Performance Management: Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance. Manage all facility related repairs in a timely manner. Organisational Structure: Build and maintain a sustainable organisational structure. Develop hiring strategy and participate in recruiting events. Cross Functional Collaboration: Work with business development, engineering, and construction teams to forecast staffing needs and maintain appropriate resource levels. Vendor Management: Manage colocation data centre service providers to meet or exceed contracted performance SLAs. Oversee on site management of shift technicians, senior shift technicians, sub contractors, and vendors, ensuring all work is performed in accordance with established practices and procedures. Incident Management: Lead safety, security, and availability incident response, incident management, incident resolution, and root cause analysis. Financial Management: Manage cost including OPEX and CAPEX associated with all data centres under your responsibility. Reporting & Communication: Conduct daily/weekly/monthly Data Centre Engineering Operations meetings and reporting. Run weekly availability meetings and report outcomes. Global Integration: Liaise with global teams on initiatives, processes, and procedures; implement those initiatives locally in London. Continuous Improvement: Drive continuous improvement of operational processes, procedures, methods, and tools. Lead and manage energy efficiency initiatives in your cluster. Capacity Planning: Support capacity planning and management activities. About the team You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you will experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS? Competitive salary and a comprehensive benefits package Flexible working arrangements to support work life balance Career development and progression opportunities within a truly global organisation A culture that values diverse backgrounds, perspectives, and experiences - including those transitioning from the Armed Forces Access to world class training, leadership development programmes, and industry leading tools Basic Qualifications Experience understanding electrical and mechanical systems involved in critical data centre operations including systems such as feeders, transformers, generators, switch gear, UPS systems, ATS units, PDU units, chillers, pumps, or air handling units A Health and Safety NVQ Level 3 or NEBOSH National General Certificate (or equivalent) Experience in a data centre or other critical environment Experience working with CMMS software Experience leading apprenticeship programmes and structured talent pipelines Military background or experience working with veteran talent pipelines, AWS actively welcomes applications from the Armed Forces community Preferred Qualifications Strong understanding of UK health and safety legislation relevant to the built environment, including PSSR, LOLER, COSHH, and CDM regulations Experience managing critical vendor relationships and chairing vendor governance forums (MBRs/QBRs) HV Authorisation (AP/CP level) or equivalent - desirable Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
09/06/2026
Full time
Data Centre Engineering Cluster Manager, Data Centre Engineering Operations Job ID: Amazon Data Services UK Limited AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. The Infrastructure Operations organization is seeking an exceptional leader to serve as a Data Center Engineering Operations (DCEO) Cluster Manager in London. You will lead a large organization managing multiple data centres in the cluster, overseeing managers responsible for critical facility infrastructure. The pace, scale, and growth of Amazon's data center platform will challenge you. We seek experienced senior leaders who are highly strategic in managing their business unit, yet lead by example and roll up their sleeves when required. The ideal candidate will have strong knowledge of data centre and mission critical MEP infrastructure. You will be responsible for maintaining 100% service uptime in our cluster, maintaining a high level view while diving deep into details as needed. You will interact daily with global teams, representing London Data Centre Engineering Operations. If you are passionate about customer experience, think and act globally, and want to contribute to the operational excellence of AWS data centres, this is the challenge you've been looking for. Key job responsibilities Team Leadership & Development: Hire, manage, and develop the operations management team including Facility Managers, Chief Engineers, and Facility Technicians. Mentor and develop employees at all levels, including managers. Operational Excellence: Ensure operation and maintenance of mechanical, electrical, and controls systems for AWS data centres, including preventive maintenance, corrective maintenance, and change management. Maintain 100% service uptime across your cluster. Performance Management: Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance. Manage all facility related repairs in a timely manner. Organisational Structure: Build and maintain a sustainable organisational structure. Develop hiring strategy and participate in recruiting events. Cross Functional Collaboration: Work with business development, engineering, and construction teams to forecast staffing needs and maintain appropriate resource levels. Vendor Management: Manage colocation data centre service providers to meet or exceed contracted performance SLAs. Oversee on site management of shift technicians, senior shift technicians, sub contractors, and vendors, ensuring all work is performed in accordance with established practices and procedures. Incident Management: Lead safety, security, and availability incident response, incident management, incident resolution, and root cause analysis. Financial Management: Manage cost including OPEX and CAPEX associated with all data centres under your responsibility. Reporting & Communication: Conduct daily/weekly/monthly Data Centre Engineering Operations meetings and reporting. Run weekly availability meetings and report outcomes. Global Integration: Liaise with global teams on initiatives, processes, and procedures; implement those initiatives locally in London. Continuous Improvement: Drive continuous improvement of operational processes, procedures, methods, and tools. Lead and manage energy efficiency initiatives in your cluster. Capacity Planning: Support capacity planning and management activities. About the team You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you will experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS? Competitive salary and a comprehensive benefits package Flexible working arrangements to support work life balance Career development and progression opportunities within a truly global organisation A culture that values diverse backgrounds, perspectives, and experiences - including those transitioning from the Armed Forces Access to world class training, leadership development programmes, and industry leading tools Basic Qualifications Experience understanding electrical and mechanical systems involved in critical data centre operations including systems such as feeders, transformers, generators, switch gear, UPS systems, ATS units, PDU units, chillers, pumps, or air handling units A Health and Safety NVQ Level 3 or NEBOSH National General Certificate (or equivalent) Experience in a data centre or other critical environment Experience working with CMMS software Experience leading apprenticeship programmes and structured talent pipelines Military background or experience working with veteran talent pipelines, AWS actively welcomes applications from the Armed Forces community Preferred Qualifications Strong understanding of UK health and safety legislation relevant to the built environment, including PSSR, LOLER, COSHH, and CDM regulations Experience managing critical vendor relationships and chairing vendor governance forums (MBRs/QBRs) HV Authorisation (AP/CP level) or equivalent - desirable Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
We're looking for a Network Analyst who thrives on solving complex connectivity challenges and wants to play a key role in evolving a modern, cloud-first network environment. This is a fully remote opportunity where you'll work with cutting-edge technologies across Cisco, Meraki, and Azure to deliver secure, resilient, high-performing infrastructure. What You'll Be Doing You'll take ownership of maintaining and enhancing network infrastructure across on-prem and cloud environments, including: Managing and monitoring Cisco Meraki LAN, WLAN, WAN, and SD-WAN Supporting and deploying Cisco SASE solutions (including Umbrella) Acting as an escalation point for network-related issues (WAN, LAN, VPNs, VoIP) Configuring and supporting Azure networking (VNets, NSGs, VPNs, WAF) Driving improvements in network security, performance, and resilience Producing and maintaining clear technical documentation and network diagrams Contributing to cloud-first and Zero Trust initiatives What Success Looks Like Strong network uptime and SLA performance Timely resolution of tickets and escalations Successful delivery of network and cloud project work What You'll Bring Essential: CCNA (or equivalent experience) Hands-on experience with Cisco Meraki (switching, wireless, firewalls) Strong understanding of VPNs and Wi Fi Experience working in an ITIL environment Proven troubleshooting and documentation skills Desirable: Experience with Azure networking & hybrid connectivity Exposure to Cisco SASE / Zero Trust architectures Familiarity with Microsoft Teams Telephony Basic Linux and scripting/automation knowledge Who You'll Work With You'll collaborate closely with: Infrastructure Engineers & Senior Network Engineers Service Delivery Teams Security Teams External providers (ISP & telephony) Why Join? Fully remote working with flexibility Exposure to modern cloud and security technologies Opportunity to influence network strategy and architecture A collaborative environment that values expertise and initiative If you're ready to take your networking career into a cloud-first, security-focused future, we'd love to hear from you.
09/06/2026
Full time
We're looking for a Network Analyst who thrives on solving complex connectivity challenges and wants to play a key role in evolving a modern, cloud-first network environment. This is a fully remote opportunity where you'll work with cutting-edge technologies across Cisco, Meraki, and Azure to deliver secure, resilient, high-performing infrastructure. What You'll Be Doing You'll take ownership of maintaining and enhancing network infrastructure across on-prem and cloud environments, including: Managing and monitoring Cisco Meraki LAN, WLAN, WAN, and SD-WAN Supporting and deploying Cisco SASE solutions (including Umbrella) Acting as an escalation point for network-related issues (WAN, LAN, VPNs, VoIP) Configuring and supporting Azure networking (VNets, NSGs, VPNs, WAF) Driving improvements in network security, performance, and resilience Producing and maintaining clear technical documentation and network diagrams Contributing to cloud-first and Zero Trust initiatives What Success Looks Like Strong network uptime and SLA performance Timely resolution of tickets and escalations Successful delivery of network and cloud project work What You'll Bring Essential: CCNA (or equivalent experience) Hands-on experience with Cisco Meraki (switching, wireless, firewalls) Strong understanding of VPNs and Wi Fi Experience working in an ITIL environment Proven troubleshooting and documentation skills Desirable: Experience with Azure networking & hybrid connectivity Exposure to Cisco SASE / Zero Trust architectures Familiarity with Microsoft Teams Telephony Basic Linux and scripting/automation knowledge Who You'll Work With You'll collaborate closely with: Infrastructure Engineers & Senior Network Engineers Service Delivery Teams Security Teams External providers (ISP & telephony) Why Join? Fully remote working with flexibility Exposure to modern cloud and security technologies Opportunity to influence network strategy and architecture A collaborative environment that values expertise and initiative If you're ready to take your networking career into a cloud-first, security-focused future, we'd love to hear from you.
