13 jobs found

Cloud Support Engineer & Team Coordinator London Circa £40k Office-based (with occasional travel) This is a hands-on role within a small, technically focused MSP where you'll have real involvement in how things are run not just picking up tickets, but improving systems, supporting clients, and helping keep everything moving behind the scenes. You'll be working closely with the Managing Director and a team of experienced engineers, supporting a range of client environments across cloud, infrastructure, and security. It's a varied position with a mix of technical delivery, customer interaction, and internal coordination. The role Day to day, you'll be supporting and developing client cloud environments, with a strong focus on the Microsoft stack. That might mean improving deployments through scripting, keeping infrastructure and security information accurate, or rolling out updates across firewalls and network devices. You'll also act as a reliable escalation point for more technical issues particularly around networking and firewalls while working closely with the support team to make sure service quality stays high. Alongside the technical side, there's an element of coordination. You'll help keep things organised across the engineering team, making sure people have what they need, tracking changes in services or pricing, and supporting the general day-to-day running of a busy MSP environment. Client interaction is a key part of the role as well. You'll build relationships over time, understand how different businesses operate, and help ensure the service being delivered actually meets their needs. What they're looking for They're open on background, but you'll need a solid foundation across infrastructure and cloud, and be comfortable working independently. Experience with firewalls (FortiGate would be ideal), Windows environments, and Microsoft 365 (including Conditional Access and SharePoint) is important. Any exposure to MDM or Power BI would be useful, but not essential. More than anything, they're looking for someone who takes ownership someone who can manage their own workload, communicate clearly, and work with others to get things done without needing constant direction. Previous MSP or helpdesk experience would definitely help, given the pace and variety of the work. Why it's worth a look You'll get exposure to a wide range of technologies and client environments, which keeps things interesting and gives you the chance to keep building your skillset. Because of the size of the team, you'll also have more visibility and influence than you would in a larger organisation. If you improve something, you'll actually see the impact. There's also a clear opportunity to grow with the business over time as it continues to evolve. The package is flexible too, with options to tailor elements of your salary towards things like childcare or medical cover. For further details and to apply, please get in touch with Cloud Support Engineer & Team Coordinator - IT Support, Support Engineer, Helpdesk Support, Cloud Support, 2 Line Support Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.

Our client is a leading manufacturing business based in Colchester. As the business continues to grow, they are looking to recruit an experienced and proactive IT Systems Coordinator to join their team. This is a hands-on, multi-faceted role supporting both infrastructure and business-critical applications. One of the key projects will be assisting the migration from the existing system (Intact IQ) to an alternative application (cloud based). This is not a people-management role. You'll work closely with our MSP and ERP implementation partner, with the opportunity to grow into greater systems ownership post go-live. Responsibilities: ERP Management Support the implementation partner and internal users during the rollout of a new cloud ERP system (Infor CSI) - e.g., requirements gathering, UAT coordination, training support and documentation Maintain and update system configuration and master data under guidance to support process improvements (raising change requests where appropriate IT Infrastructure Support Provide day-to-day IT support across servers, PCs, and core services; perform routine checks and basic administration (patching/user tasks) and escalate to the Managed Service Provider (MSP) for complex issues. Coordinate with the MSP for maintenance, upgrades, backups, security updates and incident resolution. Monitor network and connectivity (Cisco/Meraki) and log/escalate faults; assist with on-site troubleshooting. Business Systems & Applications Provide 1st/2nd line application support for Intact IQ and, as it is implemented, Infor CSI (user setup, triage, basic fixes, vendor escalation). Support key business applications such as SolidWorks (installation/licensing/helpdesk + escalation). Produce and maintain operational reports using SQL queries and existing reporting tools; support ad-hoc data extracts for the business. Work with stakeholders to capture requirements and improve processes, helping translate needs into tickets/configuration changes. Microsoft Office 365 Administration and support of Office 365, SharePoint Online, Teams, and the company Intranet. Development and support of business applications using Microsoft PowerApps. Automating tasks and processes using Excel Macros/Power Automate where applicable. Telephony & Communications Support day-to-day administration of 3CX (user setup, extensions, call routing changes) and escalate VOIP/network issues to MSP/provider as required. Requirements Manufacturing/distribution process understanding (order-to-cash, procure-to-pay, MRP basics, inventory/traceability) Experience supporting systems through the lifecycle (requirements capture, testing/UAT, training support, and BAU support) with the opportunity to take on more ownership over time. Strong understanding of Windows Server environments. Solid experience with Microsoft SQL Server (strong SQL query/report writing essential). Working knowledge of Office 365 administration and SharePoint. Experience developing or supporting PowerApps. Familiarity with 3CX phone system administration. Experience managing or collaborating with Managed Service Providers. Understanding of Meraki network devices (switches/APs). Strong Excel skills, including experience building or editing VBA Macros.Excellent communication skills - ability to translate technical issues for non-technical users. A proactive, self-starter who enjoys solving problems and improving systems. Strong time management and ability to prioritise in a busy environment. Infor CloudSuite Industrial (CSI) experience. Exposure to ERP implementations or go-live support (cutover/hyper care) is an advantage. Experience working with vendors/implementation partners is beneficial. Good change management skills. Benefits Salary- £40,000- £50,000 Profit related bonus scheme Free snacks and hot drinks Monthly staff meetings with free lunch 22 days of paid holiday plus bank holidays increasing to 25 days with service on-site parking Monday- Friday 07.30am- 16.30pm (office based) IND25

Cloud Engineer (2nd Line Support) & Team Coordinator About the Role Are you ready to step into a role where you can make a real impact? We're seeking a proactive Cloud Engineer & Team Coordinator to help shape and support a growing managed services business. This is an opportunity to work across a wide range of technologies, support diverse client environments, and play a key role in both technical delivery and team coordination. You'll report directly to the Managing Director and act as a vital link between engineering, support, and customer success. Job Title: Cloud Engineer & Team Coordinator Location: London (office-based with occasional travel) Salary: Circa 40,000 (depending on experience) Hours: 40 hours per week (core hours 09:00-17:30, with rota for early starts and occasional Saturday emergency cover) Key Responsibilities Cloud Operations & Support Provide day-to-day support for client cloud systems and security environments Develop scripts to enhance cloud deployment and reporting (particularly within SharePoint) Act as a technical escalation point for firewall and network queries Maintain and improve knowledge of cloud infrastructure and monitoring tools across the team Collaborate with third-party suppliers delivering elements of service Customer Service Build strong, trust-based relationships with clients Deliver a high standard of customer service and technical support Gather and share customer feedback to support continuous improvement Cloud & Network Management Maintain accurate documentation of security and network configurations Test and deploy updates to firewalls and routers Ensure infrastructure changes are tracked and managed effectively Team Coordination Coordinate senior engineers, ensuring they have the tools and resources needed Support operational and administrative tasks within a busy MSP environment Track product updates and pricing changes to ensure accurate client billing Skills & Experience Technical Skills 2nd Line Support experience (3 years), happy to be an all-arounder providing 1st-3rd line support Experience with firewall technologies (FortiGate preferred) Strong knowledge of Windows environments and hardware troubleshooting Experience with MDM solutions Familiarity with Microsoft 365, including Conditional Access and SharePoint Power BI knowledge (desirable) Ability to work independently and deliver technical tasks on time Proven experience coordinating work across multiple stakeholders Qualifications & Background A-Level, HND, or equivalent qualification Experience in a support helpdesk environment (MSP experience advantageous) Relevant certifications or demonstrated commitment to developing technical expertise What's on Offer Exposure to a broad and evolving technology stack Opportunities to develop skills in emerging technologies Autonomy to shape and improve your technical environment Clear progression opportunities, with potential to grow into leadership roles Flexible benefits package (including options such as childcare vouchers and medical cover) About the Client They are a well-established, technically focused MSP with over 20 years of experience delivering enterprise-level solutions to growing businesses. Their success is built on hiring talented individuals who are passionate about IT and committed to continuous learning. Why Join Them? If you're looking for a role where you can take ownership, influence outcomes, and grow alongside a supportive and skilled team, this could be the perfect next step in your career. To progress matters send your CV to Laura at (url removed) Services Advertised are those of an Employment Agency.

IT Technician - Highly competitive salary DOE - Canterbury-based with travel to the Sittingbourne area Salary - £30,000 - £35,000 per annum DOE Are you an experienced IT Technician looking to make a real difference in the education sector? We re recruiting on behalf of a dynamic IT solutions company based in Thanet that supports clients across Kent This is an exciting opportunity to join a passionate and dedicated team, providing vital IT support to schools. Role Overview: As an IT Technician, you will be responsible for maintaining and supporting the IT infrastructure in various schools, ensuring that equipment is installed, set up, and maintained to keep educational systems running smoothly. You'll be working with desktop PCs, servers, tablets, laptops, and iPads, and helping school staff utilise technology effectively. You'll also administer servers, manage cloud services, and provide hands-on technical support. Key Responsibilities: Install, set up, and support IT equipment in schools Administer servers, cloud services, and local/wide area networks Assist staff with the use of IT systems Respond to user support requests via a bespoke fault logging system Undertake change requests as directed by the school's IT coordinator Maintain and develop Microsoft-based end-user and server equipment Technical Skills Required: Microsoft Server software Microsoft Windows & Office products Microsoft Intune, Entra, and M365 platforms Group Policy & Active Directory management Remote backup procedures Network infrastructure diagnostics Installations of mainstream software & MSI deployment Apple product knowledge (advantageous) What We re Looking For: A self-motivated, proactive IT professional Strong communication skills with the ability to liaise with individuals at all levels Technical expertise in Microsoft systems and network infrastructure A valid driver s license and own vehicle (essential) Willingness to travel across Kent and into outer London as required Benefits: Full-time position based in Canterbury, with travel across Kent and outer London Opportunity to work in a rewarding, education-focused environment Company-paid Enhanced DBS check Ready to take your IT career to the next level and help shape the future of education? Apply now and become a key part of this forward-thinking team! Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, we see that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn

Do you have experience of working within education facilities? Do you have knowledge of MIS systems? IT Technician Bromley Salary - Up to £35,000 per annum DOE Are you an experienced IT Technician looking to make a real difference in the education sector? We re recruiting on behalf of a dynamic IT solutions company that supports clients across Kent This is an exciting opportunity to join a passionate and dedicated team, providing vital IT support to schools. Role Overview: As an IT Technician, you will be responsible for maintaining and supporting the IT infrastructure in various schools, ensuring that equipment is installed, set up, and maintained to keep educational systems running smoothly. You'll be working with desktop PCs, servers, tablets, laptops, and iPads, and helping school staff utilise technology effectively. You'll also administer servers, manage cloud services, and provide hands-on technical support. Key Responsibilities: Install, set up, and support IT equipment in schools Administer servers, cloud services, and local/wide area networks Assist staff with the use of IT systems Respond to user support requests via a bespoke fault logging system Undertake change requests as directed by the school's IT coordinator Maintain and develop Microsoft-based end-user and server equipment Technical Skills Required: Microsoft Server software Microsoft Windows & Office products Microsoft Intune, Entra, and M365 platforms Group Policy & Active Directory management Remote backup procedures Network infrastructure diagnostics Installations of mainstream software & MSI deployment Apple product knowledge (advantageous) What We re Looking For: A self-motivated, proactive IT professional Strong communication skills with the ability to liaise with individuals at all levels Technical expertise in Microsoft systems and network infrastructure A valid driver s license and own vehicle (essential) Willingness to travel across Kent and into outer London as required Benefits: Full-time position based in Bromley, with travel across Kent and outer London Opportunity to work in a rewarding, education-focused environment Company-paid Enhanced DBS check Ready to take your IT career to the next level and help shape the future of education? Apply now and become a key part of this forward-thinking team! Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, we see that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn

Junior Scheduler / Junior Helpdesk Coordinator £25,000 - £28,000 + Full Technical Training + Hybrid + Career Progression + Bonus + Gym DiscountOffice Based, with Hybrid 2-3 times per week, commutable from Filton, Stoke Gifford, Hambrook, North Bristol, Bradley Stoke, Patchway, Winterbournbe, Emersons Green and surrounding areas. Are you highly organised individual passionate about Technology, IT or Engineering looking for the opportunity to progress your career, further yourself through fantastic training all whilst retaining a great work life balance?This is a rare and genuinely exciting opportunity to propel your career in a growing specialist that will invest in your experience and career where you will play a pivotal role in the success of the team.This company have been established for over 20 years, and strive to provide a first in class service, they have a low staff turnover and a great close knit team culture and are now looking to expand.This role will suit a highly organised individual passionate about Technology, IT or Engineering looking for the opportunity to progress your career, further yourself through fantastic training all whilst retaining a great work life balance. The Role: Supporting Field Engineers, Customers and Technical Support staff Managing customer expectations to deliver a brilliant service Office and home based, 9am-5pm with lots of training The Person: Highly organised Reference Number: 261786 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Harry Heal at Rise Technical Recruitment.Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates

The IT Manager will oversee the technology infrastructure within the property sector, ensuring systems operate efficiently and securely. This role is based in London and requires expertise in managing IT operations and implementing effective technology solutions. Client Details The company is a medium-sized organisation operating in the property industry. Description This role requires hands-on technical expertise and leadership in managing Microsoft environments, network infrastructure, and end-user support. You will be part of a global IT team of 14 colleagues across multiple offices and report directly to the Chief Information Officer (CIO). As the local lead, you will collaborate closely with the IT Coordinator and IT Assistant in London and coordinate initiatives with IT Managers in our other locations. You'll play a key role in delivering effective, reliable, and secure IT services that support our creative and dynamic environment. Key Responsibilities Serve as the primary IT support for the team in London, delivering responsive and professional service. Manage, prioritise, and resolve service requests and incidents related to hardware, software, Microsoft 365, network infrastructure, peripherals, telephony, and standard industry applications. Collaborate with the local Managing Director and other partners to ensure IT priorities align with the office's strategic goals and operational needs. Troubleshoot technical issues effectively, implementing timely and lasting solutions. Maintain accurate documentation within the Service Desk system. Set clear expectations and provide regular updates to the CIO. Manage relationships with local IT service providers and vendors, acting as their primary contact. Create and manage user accounts, access rights, and system permissions, ensuring GDPR and local compliance. Track recurring issues and share insights with the global IT team. Plan and manage procurement of IT equipment and assist with onboarding/offboarding processes. Monitor emerging IT trends and recommend new technologies or process improvements. Profile The successful applicant will have: Proven experience in a similar IT Manager or Senior IT Support role, ideally in a fast-paced, professional environment (experience in the creative industry is a plus). Strong technical knowledge of Microsoft 365 and Entra (Azure), Windows environments, and network configuration. Highly organised with excellent troubleshooting and problem-solving abilities. Capable of working independently while contributing effectively to a team. Clear, professional communicator with strong interpersonal skills and fluency in English (written and verbal). Service-oriented, hands-on, and unafraid to take initiative, no task is too small or too large. Comfortable managing multiple priorities with a calm, solutions-focused mindset. Available when required outside of regular business hours to assist with critical issues or urgent needs, ensuring smooth operations and business continuity. Proactive in seeking improvement and open to change. Job Offer Competitive salary of approximately £65,000 per annum plus benefits Happy with 5 days on site in Central London Generous holiday allowance to promote work-life balance. If you are an experienced IT Manager seeking a permanent role in London, we encourage you to apply and take the next step in your career in the property sector.

Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 2 Days, 2 Nights, followed by 4 days off Your new role: Be the first point of contact for Exponential-e customers Responsible for managing and owning support tickets and driving customer issues through to resolution either internally or via suppliers Provide 1st and 2nd Line remote desktop support to other Exponential-e customers, when required What you ll need to succeed: Strong customer service focus with excellent verbal and written communication skills Proven problem solver with strong analytical and trend analysis skills Positive and professional attitude What we offer: Career progression opportunities Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave Range of employee initiatives on offer including the green team, employee forum, women s network and culture club

A great job opportunity has arisen for an IT & Systems Project Coordinator to join our growing business in one of the industry’s premier lighting rental resources. MBS Equipment Company is a world leading provider of lighting equipment and associated facilities to the film and television production industry, including the exclusive supply of service and support at Pinewood’s UK studios. About the role: This is a new role within a fast-growing company and the successful candidate will have the opportunity to develop as the company grows.  If you enjoy a challenge, contributing to continuous improvement and being part of the team leading the charge in setting up IT best practices, then this is a great opportunity for you. The IT Systems Project Co-ordinator will take the lead on improving our SharePoint Sites and administrating the system thereafter. The ideal candidate will have an excellent working knowledge of highly technical Cloud solutions including Microsoft SharePoint, Teams, Office365 and Flow etc.  We would like you to use your experience to improve and streamline our processes therefore you will need be tuned in to new technologies and best working practices, and keen to implement improvements at an appropriate pace. You will also be responsible for co-ordinating application and hardware-based projects which may require specifying, documenting and implementing projects using your own skills and managing third party resources to deliver solutions to the business.  In addition, you will also be responsible for providing first and second-line maintenance and system administration to the Company.  You will act as the initial contact for MBS users in application, system and hardware support needs with the support of a third-party IT vendor. This will include user and equipment administration and device management across various platforms. The ideal candidate: We are looking for a great team player, who is also able to work independently, positively, and proactively. You will be a great communicator, adept at understanding user and system requirements and collaborating on delivering solutions.  The ideal candidate must possess the following skills and experience:  Comfortable working at all levels of the business. Prior experience in an IT Support role, ideally covering both 1st & 2nd Line. Core knowledge of the complete Office 365 suite of applications, including MS Access and MS Flow. Experience in working with Network Hardware, Active Directory, Microsoft Server, MS Azure, MSSQL Server, Voip Telephony systems, CCTV systems, would be of benefit. Flexible, willing, self-motivated and able to get hands on. Excellent understanding of technology and its impact on the business. Demonstratable problem solving ability and willingness to persist and overcome obstacles. Outstanding organisational and time-management skills, with the ability to manage ever changing priorities. Certification as IT Technician will be an advantage. Full clean driving license, able to drive to other locations as and when needed. The full job description can be found in the careers section on our website. What you will get in return In return you will receive a salary a competitive salary (depending on experience) with excellent benefits, which include:  25 days holiday plus bank holidays Private health insurance Generous pension scheme (6% employer contribution) Income Protection Insurance Life Insurance Discretionary bonus scheme

Would you be excited to make an impact within a growing global business as an IT Service Desk Coordinator? Youll need a logical mind and be able to follow a process while recommending new methods. You will manage tickets and the escalation process while liaising with stakeholders to manage expectations and prioritise tasks. Whilst the role is initially for 6 months the scale of the organisation means that longer term opportunities may be available upon successful completion of the fixed term contract. Role: Service Desk Coordinator Term: 6 months fixed term contract, with potential for longevity Salary: £26,165 - £29,240 plus excellent package, (incremental salary, 5 weeks holiday + bank holidays, pension scheme (rises with length of service), death in service, long service reward, paternity, discounted gym membership, maternity and adoption pay and bike to work scheme) Location: Tamworth within easy reach of the M42 and A5, easily commutable from Sutton Coldfield, Birmingham, Coventry, Warwick, Tamworth, Lichfield, Burton-on-Trent, Nuneaton, Hinckley, Walsall, Cannock, & surrounding areas. The duties of the IT Coordinator / Service Desk Coordinator will include: * Monitoring, assessing and assigning Service Desk tickets * Liaising with Developers and End Users to ensure estimations are given to the business * First point of contact for support issues and escalations * Help build up a knowledge base for users * Ensure tickets are logged correctly and kept up to date * Enhance processes where required The following experience is required for the IT Coordinator / Service Desk Coordinator role: * Demonstrable coordination exposure within a commercial environment * Experience involved with a IT Service Desk would be beneficial * A high level of communication - both verbal and written * Familiar with Windows Operating Systems * Experience of working in a development environment would prove advantageous yet not essential * An ITIL background Big Red are recruiting for this role exclusively and have interview dates booked. If you would like to know more about this vacancy please call (Apply online only) and ask for Dominic Savolainen. Keywords: IT Coordinator / Service Desk Coordinator, 1st line support analyst, 1st line support technician, first line support analyst, first line support technician, IT Project, IT administration, application engineer, technical support analyst, helpdesk analyst, help desk analyst, IT analyst, IT support technician

IT Project Coordinator York £25,000 - £30,000 To manage existing projects and identify, develop, manage and support service opportunities initiated through projects. Role: * To coordinate existing projects; including plans, meeting notes, project activities and risk registers. * To accompany the Sales Teams as a resource to develop the expansion of service opportunities within projects. * To organise and lead service reviews with new and existing customers. * As a key resource with the Project Team, develop processes to promote the smooth and efficient commencement and support of services delivered within projects. * Prior to the commencement of new services and/or changes to services, gather and present all details required to enable the successful completion of SLA's and Helpdesk facilities. * To liaise with internal and external resources and teams to co-ordinate and produce service proposals and Statement of Work documents for customer approval. * To actively seek out and develop opportunities for services physically hosted within A secure environment, delivered through a "Managed Service" model. * To manage projects from inception through to completion and review. * Conduct a program of quarterly Service Reviews and ensure that SLA's are being met and enhanced. * Complete internal project reviews with the Sales Team with the express purpose of developing opportunities with existing Customers and using the knowledge gained to target new Customers. * Work with the Services Support Team to ensure that newly created services are packaged, communicated internally and repeated. Ideal Candidate: * Must have experience of working directly with customers in face to face situations * Excellent attention to detail, and excellent document writing and reporting skills. * Excellent organisation skills with experience of prioritising a complicated workload. * Vast team working experience and the ability to communicate effectively at all levels * IT industry experience * Software and IT Security experience * Commercial knowledge and proposal writing skills and experience * Highly IT literate * Ability to travel within the UK and work flexibly If you are interested in this position please contact Ali on (Apply online only) or email Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer

We are SCC - Specialist Computer Centres , the leading IT services provider in Europe . We now have an exciting career opportunity for a talented field based IT Support Engineer to provide break/fix repair services for our customers in the East Midlands region . Skills knowledge & Experience : * Experienced IT support engineer with Hardware Break Fix and Software/ Operation System – Desk side support experience. * Previous experience in a field based role with good printers and/or electro-mechanical experience. * Good diagnostic and problem solving skills combined with extensive hardware break fix experience primarily on Intel desktop, laptop and associated peripherals. * Printer repair experience on major manufacturer’s equipment, I.E. HP, Lexmark, Epson. In addition familiarity with network operating systems, MS Office, Windows operating systems would be advantageous . * Full UK driving licence, physically fit to lift , carry and install IT equipment and peripherals * The role will also involve some installation , moves and changes work, software re- builds, desk moves and telephone patching . * Based out of our Warrington branch working at client sites configuring applications and hardware on new and existing IT and related devices, including , Desktop, Laptops, Thin Client, Printers, Servers, Switches/routers etc. * Attending required sites in a timely manner , providing quality solutions to application and hardware problems reported by the customer. This will include reloading operating system, building images , copying data and other information, identifying required parts and replacing parts. * To advise the customer of problems and keep them informed and updated of the planed resolution and escalate the call if necessary . * Proactively maintain contact with the relevant area coordinators throughout the day to effectively allocate and manage calls efficiently. * To promote SCC in a positive and professional manner We offer a salary of £19,000 per annum together with company van , pension , healthcare and life assurance together with other large company benefits and unrivalled career prospects . Interested ? Then click the response button now