The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
23/03/2026
Full time
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Job Title: Business Development Executive Location: Pencoed, Bridgend Salary: 30,000 - 35,000 per annum, Uncapped Commission - OTE 47,000 Job Type: Full-time, Permanent Working Hours: Monday to Friday - 8:30am to 5.00pm Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: Our BDE team are a mission critical part of our business. We have ambitious growth plans and our BDE team will play an integral part in us achieving our growth targets. We are therefore seeking a proactive and results-oriented Business Development Executive to join our team. Your primary role will be to generate new business opportunities through outbound appointment setting. You will play a crucial part in driving growth and success for Flotek Group by setting high-quality appointments for our field sales team. Key Responsibilities: Outbound Appointment Setting: Conduct outbound calls to potential clients to set appointments for the field sales team Lead Generation: Identify and qualify new business opportunities through outbound calling outreach Relationship Building: Develop and maintain relationships with leads, ensuring they are well-informed and engaged Data Management: Maintain accurate records of all activities using the outbound sales CRM Prospecting: Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities. What we're looking for: Proven experience in a business development or sales role Excellent communication and interpersonal abilities Ability to analyse data and identify trends and pain points Experience in the IT and Communication sector is a plus Proficiency in CRM software and other sales tools Benefits: Salary: 30,000 - 35,000 per annum Uncapped Commission - realistic OTE 47,000 EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Sales Advisor, Sales, External Sales, Sales Person, Senior Business Development, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive may also be considered for this role.
02/04/2026
Full time
Job Title: Business Development Executive Location: Pencoed, Bridgend Salary: 30,000 - 35,000 per annum, Uncapped Commission - OTE 47,000 Job Type: Full-time, Permanent Working Hours: Monday to Friday - 8:30am to 5.00pm Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: Our BDE team are a mission critical part of our business. We have ambitious growth plans and our BDE team will play an integral part in us achieving our growth targets. We are therefore seeking a proactive and results-oriented Business Development Executive to join our team. Your primary role will be to generate new business opportunities through outbound appointment setting. You will play a crucial part in driving growth and success for Flotek Group by setting high-quality appointments for our field sales team. Key Responsibilities: Outbound Appointment Setting: Conduct outbound calls to potential clients to set appointments for the field sales team Lead Generation: Identify and qualify new business opportunities through outbound calling outreach Relationship Building: Develop and maintain relationships with leads, ensuring they are well-informed and engaged Data Management: Maintain accurate records of all activities using the outbound sales CRM Prospecting: Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities. What we're looking for: Proven experience in a business development or sales role Excellent communication and interpersonal abilities Ability to analyse data and identify trends and pain points Experience in the IT and Communication sector is a plus Proficiency in CRM software and other sales tools Benefits: Salary: 30,000 - 35,000 per annum Uncapped Commission - realistic OTE 47,000 EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Sales Advisor, Sales, External Sales, Sales Person, Senior Business Development, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive may also be considered for this role.
Coburg Banks Limited
West Bridgford, Nottinghamshire
Senior Business DEvelopment Manager - Enterprise Sales (High-Growth Professional Services) Location: Flexible / Hybrid Salary: Up to 80,000 basic + uncapped commission (OTE 150k+) We're partnering with a fast-growing, highly ambitious organisation delivering specialist service solutions into businesses that manage and operate large-scale property portfolios. They are now seeking a high-performing New Business Manager to drive enterprise-level growth. This is a pure hunter role -ideal for someone who excels at opening doors, building senior relationships, and closing complex, high-value deals. The Role Drive new business acquisition across enterprise and large mid-market organisations with significant property portfolios Identify, target, and win opportunities with organisations managing large volumes of property assets Own the full sales cycle-from prospecting through to negotiation and close Engage and influence C-suite and senior decision-makers Build and maintain a strong pipeline, consistently exceeding revenue targets What You Won't Be Doing No account management No ongoing client nurturing No farming-this is 100% focused on winning new business About You Proven track record as a top-performing new business sales professional Strong background selling services (rather than products), ideally in complex or consultative environments Experienced in enterprise-level sales , managing long and complex deal cycles Demonstrated success in targeting and winning large organisations Commercially astute, with the ability to articulate value at senior levels Driven, resilient, and highly motivated by success and financial reward What's on Offer Up to 80,000 basic salary Uncapped commission with realistic earnings of 150k+ High-performance, results-driven culture Significant opportunity to make an impact in a scaling business If you're a heavyweight new business professional who thrives on closing big deals and wants to be rewarded for it, we'd love to hear from you. INDSLS Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
02/04/2026
Full time
Senior Business DEvelopment Manager - Enterprise Sales (High-Growth Professional Services) Location: Flexible / Hybrid Salary: Up to 80,000 basic + uncapped commission (OTE 150k+) We're partnering with a fast-growing, highly ambitious organisation delivering specialist service solutions into businesses that manage and operate large-scale property portfolios. They are now seeking a high-performing New Business Manager to drive enterprise-level growth. This is a pure hunter role -ideal for someone who excels at opening doors, building senior relationships, and closing complex, high-value deals. The Role Drive new business acquisition across enterprise and large mid-market organisations with significant property portfolios Identify, target, and win opportunities with organisations managing large volumes of property assets Own the full sales cycle-from prospecting through to negotiation and close Engage and influence C-suite and senior decision-makers Build and maintain a strong pipeline, consistently exceeding revenue targets What You Won't Be Doing No account management No ongoing client nurturing No farming-this is 100% focused on winning new business About You Proven track record as a top-performing new business sales professional Strong background selling services (rather than products), ideally in complex or consultative environments Experienced in enterprise-level sales , managing long and complex deal cycles Demonstrated success in targeting and winning large organisations Commercially astute, with the ability to articulate value at senior levels Driven, resilient, and highly motivated by success and financial reward What's on Offer Up to 80,000 basic salary Uncapped commission with realistic earnings of 150k+ High-performance, results-driven culture Significant opportunity to make an impact in a scaling business If you're a heavyweight new business professional who thrives on closing big deals and wants to be rewarded for it, we'd love to hear from you. INDSLS Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Junior Business Development Manager Location: Peterborough Salary: Up to £32,000 + Commission & Performance-Based Bonus Hours: Monday Friday, 9:00am 5:00pm, Office-Based Are you a self-starter with energy, ambition, and a passion for sales? Do you thrive in a small, dynamic business where your efforts directly make an impact? If so, this could be the perfect opportunity for you. We are working with a growing technology solutions provider in Peterborough who are looking for a Junior Business Development Manager to support the sales team, generate new business, and help expand their market presence. This is an excellent role for someone with some sales or business development experience who wants to build their career, develop new skills, and gain hands-on experience in a professional sales environment. What You ll Do Lead Generation & Opportunity Development Research and identify potential clients and new business opportunities Generate leads through calls, emails, LinkedIn, and other channels Build and maintain your own pipeline of prospects Keep the CRM up to date and monitor industry trends Relationship Building & Client Engagement Support the sales team in developing strong client relationships Understand client needs and help prepare tailored proposals or solutions Attend meetings or calls alongside senior colleagues to learn and contribute Represent the business professionally at all times Sales Support & Administration Assist in preparing sales documents, proposals, contracts, and reports Track pipeline activity and support performance reporting Work closely with marketing and other teams to support campaigns Who We re Looking For We want someone with drive, initiative, and a get up and go attitude someone who isn t afraid to pick up the phone, connect with new people, and contribute to growing the business. 1 2 years of sales, business development, or customer-facing experience Strong communication and interpersonal skills Motivated, proactive, and eager to learn Comfortable using CRM software and Microsoft Office Full UK Driving Licence is essential Interest in technology or technical products is a bonus Why This Role? Be part of a small, ambitious business where your contribution matters Work in a supportive team with plenty of opportunity to learn and grow Opportunity to earn commission and performance-based bonuses Develop skills in lead generation, client engagement, and business development Real chance to grow your career in sales and business development If you re ready to take the next step in your sales career, apply today or contact Kara on (phone number removed) to find out more. INDPB
02/04/2026
Full time
Junior Business Development Manager Location: Peterborough Salary: Up to £32,000 + Commission & Performance-Based Bonus Hours: Monday Friday, 9:00am 5:00pm, Office-Based Are you a self-starter with energy, ambition, and a passion for sales? Do you thrive in a small, dynamic business where your efforts directly make an impact? If so, this could be the perfect opportunity for you. We are working with a growing technology solutions provider in Peterborough who are looking for a Junior Business Development Manager to support the sales team, generate new business, and help expand their market presence. This is an excellent role for someone with some sales or business development experience who wants to build their career, develop new skills, and gain hands-on experience in a professional sales environment. What You ll Do Lead Generation & Opportunity Development Research and identify potential clients and new business opportunities Generate leads through calls, emails, LinkedIn, and other channels Build and maintain your own pipeline of prospects Keep the CRM up to date and monitor industry trends Relationship Building & Client Engagement Support the sales team in developing strong client relationships Understand client needs and help prepare tailored proposals or solutions Attend meetings or calls alongside senior colleagues to learn and contribute Represent the business professionally at all times Sales Support & Administration Assist in preparing sales documents, proposals, contracts, and reports Track pipeline activity and support performance reporting Work closely with marketing and other teams to support campaigns Who We re Looking For We want someone with drive, initiative, and a get up and go attitude someone who isn t afraid to pick up the phone, connect with new people, and contribute to growing the business. 1 2 years of sales, business development, or customer-facing experience Strong communication and interpersonal skills Motivated, proactive, and eager to learn Comfortable using CRM software and Microsoft Office Full UK Driving Licence is essential Interest in technology or technical products is a bonus Why This Role? Be part of a small, ambitious business where your contribution matters Work in a supportive team with plenty of opportunity to learn and grow Opportunity to earn commission and performance-based bonuses Develop skills in lead generation, client engagement, and business development Real chance to grow your career in sales and business development If you re ready to take the next step in your sales career, apply today or contact Kara on (phone number removed) to find out more. INDPB
Join AdviserPlus and Help Transform the Future of HR At AdviserPlus , we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most well-known brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a passionate and proactive Senior Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR / ER / People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we d love to hear from you. The Role at a Glance: Senior Customer Success Manager Remote Working 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . The Senior Customer Success Manager Opportunity: As a Senior Customer Success Manager, you ll be the strategic partner to our clients by managing key accounts, supporting the Customer Success Director, and leading on initiatives focused on retention and renewals. You ll build long-term relationships, identify growth opportunities, and ensure strong commercial and contractual governance particularly in HR tech environments. Where you ll add value: • Customer Relationship Management You ll act as a trusted advisor and main point of contact for your clients, building long-term relationships that deliver ongoing value and satisfaction. • Leadership and Line Management You will line manage Customer Success Managers, providing regular 1:1s, performance reviews, and development support. • Revenue & Retention - You ll take ownership of renewal strategies to ensure strong customer retention, while also identifying upsell and cross-sell opportunities to drive account growth. • Internal Collaboration & Strategy - You ll collaborate closely with Sales, Product, Support, and Marketing teams to align efforts and deliver customer success. • Tools & Reporting - Using HubSpot and other tools, you ll maintain accurate records of customer interactions and leverage data to guide decisions. About you: • Proven experience in a Customer Success or account management role, ideally within a HR / ER technology or wider SaaS environment • Excellent communication, presentation, negotiation, and influencing skills • Proactive and customer-centric approach to relationship management • Strong organisational skills with the ability to manage multiple priorities • Commercially aware with strong product and industry knowledge • Ability to interpret data and derive actionable insights • Proficient in Microsoft Office applications (Word, Excel, PowerPoint) What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • And more . If you're excited by the opportunity to work at the intersection of technology and people, and you re ready to make a meaningful impact with a company that values innovation, collaboration and customer success - then we d love to hear from you. Apply today and be part of a team that s changing the way organisations support their people. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
02/04/2026
Full time
Join AdviserPlus and Help Transform the Future of HR At AdviserPlus , we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most well-known brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a passionate and proactive Senior Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR / ER / People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we d love to hear from you. The Role at a Glance: Senior Customer Success Manager Remote Working 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . The Senior Customer Success Manager Opportunity: As a Senior Customer Success Manager, you ll be the strategic partner to our clients by managing key accounts, supporting the Customer Success Director, and leading on initiatives focused on retention and renewals. You ll build long-term relationships, identify growth opportunities, and ensure strong commercial and contractual governance particularly in HR tech environments. Where you ll add value: • Customer Relationship Management You ll act as a trusted advisor and main point of contact for your clients, building long-term relationships that deliver ongoing value and satisfaction. • Leadership and Line Management You will line manage Customer Success Managers, providing regular 1:1s, performance reviews, and development support. • Revenue & Retention - You ll take ownership of renewal strategies to ensure strong customer retention, while also identifying upsell and cross-sell opportunities to drive account growth. • Internal Collaboration & Strategy - You ll collaborate closely with Sales, Product, Support, and Marketing teams to align efforts and deliver customer success. • Tools & Reporting - Using HubSpot and other tools, you ll maintain accurate records of customer interactions and leverage data to guide decisions. About you: • Proven experience in a Customer Success or account management role, ideally within a HR / ER technology or wider SaaS environment • Excellent communication, presentation, negotiation, and influencing skills • Proactive and customer-centric approach to relationship management • Strong organisational skills with the ability to manage multiple priorities • Commercially aware with strong product and industry knowledge • Ability to interpret data and derive actionable insights • Proficient in Microsoft Office applications (Word, Excel, PowerPoint) What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • And more . If you're excited by the opportunity to work at the intersection of technology and people, and you re ready to make a meaningful impact with a company that values innovation, collaboration and customer success - then we d love to hear from you. Apply today and be part of a team that s changing the way organisations support their people. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
A fantastic opportunity has arisen for a Quality Assurance Engineering professional to join the Quality Assurance Equipment Engineering team supporting a variety of Electronic Equipment's in Development. Job Title: Quality Assurance Engineer Salary: Circa £40,000 - £50,000 depending on experience Location: Stevenage (We may be able to offer a relocation package for this role) Dynamic (hybrid) working: 3 days per week on-site, due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: A fantastic opportunity has arisen for a Quality Assurance Engineering professional to join the Quality Assurance Equipment Engineering team supporting a variety of Electronic Equipment's in Development. This opportunity provides the chance to play a pivotal role within an established QA team embedded within Electronic Engineering with the aim of ensuring all core QA EE activities are met and closely working with Major project Product Assurance Managers across the business, preventing/minimising product non-conformance, supporting smooth Equipment delivery, assuring reliable products and increasing Customer satisfaction. The Role Review, contribute and maintain Equipment Quality planning documentation. Ensure compliance to Electronic Engineering BMS procedures is maintained. Ensure Product Life Cycle reviews are planned, carried out and actions managed appropriately. Manage Product Non-Conformance. Facilitate implementation of Non-conformance process. Support design and manufacturing defect investigations. Provide Non-Conformance data analysis and summary reports into Major Equipment and senior management reviews. Proactively identify, communicate and mitigate Quality risks and issues for in house equipment's with the aim of reducing risk and increasing customer satisfaction. Participate in engineering process improvement and facilitate local flash audits providing compliance and process improvement ideas. Plan and facilitate quality focused micro training to increase quality process awareness, efficiencies and competencies within the engineering team& site facilities, bonus scheme and superb learning and development opportunities. What we're looking for from you: Ideally minimum HNC/HND in Engineering or Quality Assurance or considerable previous experience in related role. Experienced quality professionals, preferably within Electronic Engineering with a proven track record in Quality Assurance. Practitioner of current QA problem solving and improvement methods (8D, RCA, DMAIC, etc.) Good knowledge of the product lifecycle - specifically in development Strong analytical skills; ability to run reports in Excel, use SAP QM system, and document management tools Continuous improvement awareness and ability to use own initiative to deliver improvements Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
02/04/2026
Full time
A fantastic opportunity has arisen for a Quality Assurance Engineering professional to join the Quality Assurance Equipment Engineering team supporting a variety of Electronic Equipment's in Development. Job Title: Quality Assurance Engineer Salary: Circa £40,000 - £50,000 depending on experience Location: Stevenage (We may be able to offer a relocation package for this role) Dynamic (hybrid) working: 3 days per week on-site, due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: A fantastic opportunity has arisen for a Quality Assurance Engineering professional to join the Quality Assurance Equipment Engineering team supporting a variety of Electronic Equipment's in Development. This opportunity provides the chance to play a pivotal role within an established QA team embedded within Electronic Engineering with the aim of ensuring all core QA EE activities are met and closely working with Major project Product Assurance Managers across the business, preventing/minimising product non-conformance, supporting smooth Equipment delivery, assuring reliable products and increasing Customer satisfaction. The Role Review, contribute and maintain Equipment Quality planning documentation. Ensure compliance to Electronic Engineering BMS procedures is maintained. Ensure Product Life Cycle reviews are planned, carried out and actions managed appropriately. Manage Product Non-Conformance. Facilitate implementation of Non-conformance process. Support design and manufacturing defect investigations. Provide Non-Conformance data analysis and summary reports into Major Equipment and senior management reviews. Proactively identify, communicate and mitigate Quality risks and issues for in house equipment's with the aim of reducing risk and increasing customer satisfaction. Participate in engineering process improvement and facilitate local flash audits providing compliance and process improvement ideas. Plan and facilitate quality focused micro training to increase quality process awareness, efficiencies and competencies within the engineering team& site facilities, bonus scheme and superb learning and development opportunities. What we're looking for from you: Ideally minimum HNC/HND in Engineering or Quality Assurance or considerable previous experience in related role. Experienced quality professionals, preferably within Electronic Engineering with a proven track record in Quality Assurance. Practitioner of current QA problem solving and improvement methods (8D, RCA, DMAIC, etc.) Good knowledge of the product lifecycle - specifically in development Strong analytical skills; ability to run reports in Excel, use SAP QM system, and document management tools Continuous improvement awareness and ability to use own initiative to deliver improvements Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
We are looking for an experienced Senior Product Manager CRM to lead the development and evolution of a global Salesforce CRM platform. This role is central to delivering a seamless customer journey across marketing, admissions and digital engagement channels. Reporting into a senior commercial leader, you will own the CRM product vision and roadmap, working closely with IT, regional teams and key stakeholders to ensure the platform drives performance, insight and growth. You will be leading an established team therefore will need proven leadership experience Key Responsibilities Lead the CRM product strategy, roadmap and continuous improvement plan Manage global rollouts, new releases, integrations and platform optimisation Build a single customer view through strong data integrity and governance Deliver advanced dashboards, reporting and conversion performance tracking Partner with marketing automation and digital teams to enhance engagement Manage external vendors, budgets and business case delivery Coach and develop a CRM product team and support regional adoption About You Significant experience in CRM product management and Salesforce delivery Strong understanding of customer engagement, marketing automation and analytics Proven track record delivering large scale, multi region CRM programmes Confident communicator with excellent stakeholder and change management skills Data driven, strategic and focused on measurable ROI and outcomes If you're passionate about Salesforce CRM product leadership and want to make a global impact, we'd love to hear from you. Apply now!
02/04/2026
Full time
We are looking for an experienced Senior Product Manager CRM to lead the development and evolution of a global Salesforce CRM platform. This role is central to delivering a seamless customer journey across marketing, admissions and digital engagement channels. Reporting into a senior commercial leader, you will own the CRM product vision and roadmap, working closely with IT, regional teams and key stakeholders to ensure the platform drives performance, insight and growth. You will be leading an established team therefore will need proven leadership experience Key Responsibilities Lead the CRM product strategy, roadmap and continuous improvement plan Manage global rollouts, new releases, integrations and platform optimisation Build a single customer view through strong data integrity and governance Deliver advanced dashboards, reporting and conversion performance tracking Partner with marketing automation and digital teams to enhance engagement Manage external vendors, budgets and business case delivery Coach and develop a CRM product team and support regional adoption About You Significant experience in CRM product management and Salesforce delivery Strong understanding of customer engagement, marketing automation and analytics Proven track record delivering large scale, multi region CRM programmes Confident communicator with excellent stakeholder and change management skills Data driven, strategic and focused on measurable ROI and outcomes If you're passionate about Salesforce CRM product leadership and want to make a global impact, we'd love to hear from you. Apply now!
Role: Senior SQL Server DBA/Developer Location: Norwich (onsite) Salary: Up to 55k DOE I'm working on behalf of a well-established UK organisation specialising in financial data and technology solutions, seeking an experienced SQL Server Database Administrator to join its internal IT team. The business provides critical financial product data used by major banks, regulators and government bodies across the UK and has been a leader in financial data services for more than 30 years. Reporting to the Software Development Manager, this role will focus on maintaining and developing database infrastructure, ensuring reliability, security and performance across key systems while supporting new product development. Key Responsibilities Maintain and support existing SQL Server databases and infrastructure Develop database modules and software components to meet client requirements Design and propose database architecture and infrastructure improvements Produce and maintain technical documentation including standards and procedures Ensure development best practices including code reviews, testing and standards Mentor and support other members of the technical team Experience & Skills Required Strong experience in a SQL Server DBA or similar role Proven experience with SQL Server (2014/2017) database development and management Solid understanding of database design and query optimisation Experience with C# .NET desktop development Strong analytical and problem-solving skills Excellent attention to detail and ability to work under pressure Strong communication skills and ability to work independently or within a team Desirable Experience Knowledge of VB6, VBA or web technologies Experience with reporting tools, data warehousing or data mining Experience working within Agile development environments Exposure to financial services or financial products Salary & Benefits Competitive salary depending on experience 25 days holiday + bank holidays (with additional long service entitlement) Birthday day off Enhanced workplace pension Employee Assistance Programme and 24/7 GP access Group life insurance Ongoing training and development opportunities Free onsite parking and electric vehicle charging points Locker rooms with showers Fully air-conditioned offices Staff perks including Monday treats and discounted local bus travel
02/04/2026
Full time
Role: Senior SQL Server DBA/Developer Location: Norwich (onsite) Salary: Up to 55k DOE I'm working on behalf of a well-established UK organisation specialising in financial data and technology solutions, seeking an experienced SQL Server Database Administrator to join its internal IT team. The business provides critical financial product data used by major banks, regulators and government bodies across the UK and has been a leader in financial data services for more than 30 years. Reporting to the Software Development Manager, this role will focus on maintaining and developing database infrastructure, ensuring reliability, security and performance across key systems while supporting new product development. Key Responsibilities Maintain and support existing SQL Server databases and infrastructure Develop database modules and software components to meet client requirements Design and propose database architecture and infrastructure improvements Produce and maintain technical documentation including standards and procedures Ensure development best practices including code reviews, testing and standards Mentor and support other members of the technical team Experience & Skills Required Strong experience in a SQL Server DBA or similar role Proven experience with SQL Server (2014/2017) database development and management Solid understanding of database design and query optimisation Experience with C# .NET desktop development Strong analytical and problem-solving skills Excellent attention to detail and ability to work under pressure Strong communication skills and ability to work independently or within a team Desirable Experience Knowledge of VB6, VBA or web technologies Experience with reporting tools, data warehousing or data mining Experience working within Agile development environments Exposure to financial services or financial products Salary & Benefits Competitive salary depending on experience 25 days holiday + bank holidays (with additional long service entitlement) Birthday day off Enhanced workplace pension Employee Assistance Programme and 24/7 GP access Group life insurance Ongoing training and development opportunities Free onsite parking and electric vehicle charging points Locker rooms with showers Fully air-conditioned offices Staff perks including Monday treats and discounted local bus travel
Head of PMO Devon (Hybrid-working - minimum x2 days on site) c£80,000 to £85,000 per year 25 days holiday plus bank holidays, Healthcare, Bonus, Pension etc. Skills and Experience: You will need to of been in a similar senior leadership role with experience in product, programme or technology delivery. Track record of leading and mentoring managers and overseeing complex, cross-functional portfolios and projects including transformation. Extensive experience delivering software products to scope, time, budget and quality. Strong stakeholder and communication skills, including executive-level reporting and influence. Sharp analytical thinking and ability to make structured, data-informed decisions. Background in agile methodologies and modern delivery frameworks. Strong focus on governance frameworks and making sure there delivered on time and within budget. Familiarity with ISO 9001 or ISO 27001. Prior experience in PMO leadership, transformation or product portfolio management. The Opportunity: My client an exciting South West based business based in the heart of Devon are currently looking for a Head of PMO where you will be required to deliver exceptional leadership and guidance to portfolio and projects including transformation projects. This role will sit at the heart of their technology function and is a high-impact, high-visibility, senior role. You will become the critical link between the clients' strategic ambitions and what gets built and delivered, working directly with the Executive Management team to ensure their technology portfolio is aligned, prioritised and executed to a consistently high standard. In this position, you will be required to lead a high-performing, multi-disciplinary team covering Product Management, Project Delivery and Quality Assurance. Applications: Please contact John here at ISR Recruitment for further information on our highly respected client and how you can become a part of their success story working as part of the PMO and Technical Delivery team based out of their offices in Devon?
02/04/2026
Full time
Head of PMO Devon (Hybrid-working - minimum x2 days on site) c£80,000 to £85,000 per year 25 days holiday plus bank holidays, Healthcare, Bonus, Pension etc. Skills and Experience: You will need to of been in a similar senior leadership role with experience in product, programme or technology delivery. Track record of leading and mentoring managers and overseeing complex, cross-functional portfolios and projects including transformation. Extensive experience delivering software products to scope, time, budget and quality. Strong stakeholder and communication skills, including executive-level reporting and influence. Sharp analytical thinking and ability to make structured, data-informed decisions. Background in agile methodologies and modern delivery frameworks. Strong focus on governance frameworks and making sure there delivered on time and within budget. Familiarity with ISO 9001 or ISO 27001. Prior experience in PMO leadership, transformation or product portfolio management. The Opportunity: My client an exciting South West based business based in the heart of Devon are currently looking for a Head of PMO where you will be required to deliver exceptional leadership and guidance to portfolio and projects including transformation projects. This role will sit at the heart of their technology function and is a high-impact, high-visibility, senior role. You will become the critical link between the clients' strategic ambitions and what gets built and delivered, working directly with the Executive Management team to ensure their technology portfolio is aligned, prioritised and executed to a consistently high standard. In this position, you will be required to lead a high-performing, multi-disciplinary team covering Product Management, Project Delivery and Quality Assurance. Applications: Please contact John here at ISR Recruitment for further information on our highly respected client and how you can become a part of their success story working as part of the PMO and Technical Delivery team based out of their offices in Devon?
Lead PHP Developer - PHP Laravel/Symfony/CodeIgniter; HTML, CSS, SQL/MySQL, AWS inc AI Search; Javascript Vue.js, React.js; Full Stack/Full Lice Cycle, Professional Services/Finance Systems. Permanent, London (Hybrid 2/3), £130k - £150k (On Experience) +Benefits Lead PHP Developer/Senior Web Developer/Team Lead required by global professional services company. Working on both internal systems integrating with 3rd party systems as well as customer facing web-based systems built in PHP and associated frameworks, you will lead development initiatives within the full life cycle. Working with an internationally dispersed team the Lead PHP Developer/Senior Web Developer will: Work with both Project Managers and Data Scientists to define, manage and deliver projects Play a lead role in the architecture and design of web-based systems Develop code within the full life cycle: >>>DevelopmentTestingDeploymentRefactor Develop integrations with internal and external system via APIs Undertake code reviews across PHP, Laravel, Symfony, CodeIgniter, Go/Golang (to a lesser degree), SQL/MySQL, HTML, CSS and Javascript (inc React.js and Vue.js) Architect, build, and deploy scalable, cloud-native, AI-powered data-driven products in AWS Drive the integration of AI, automation, agents, and modern tooling (including model context protocol capabilities) to enhance developer productivity and delivery pipelines Lead and develop team members across software, data, platform, and AI We are open to applications from across industry and varying levels of experience in terms of leadership and project delivery; any experience working within Agile/Scrum would be beneficial. You will however: Possess Senior level, hands-on PHP development experience with both raw OOPHP and at least one main contemporary framework such as Laravel/Symfony, CodeIgniter etc Work within the full stack of web development inc PHP, Javascript, HTML, CSS Be confident in use of various Javascript Frameworks inc Vue.js, React.js (or others) Possess strong database design skills for web-based systems utilising SQL/MySQL Be comfortable deploying enterprise applications within the AWS environment Apply microservices architecture, database design, and rigorous security standards Possess experience working with internal AI platforms as well as (ideally) AWS AI Search Demonstrate experience working within the full life cycle from design to delivery Be capable of leading diverse teams across development, DevOps, AI, Data Science This is an excellent opportunity to join a business at an exciting time of international development and play a key role in the future of its core business systems. Excellent benefits and flexible Hybrid (2 days in office) working conditions offered.
02/04/2026
Full time
Lead PHP Developer - PHP Laravel/Symfony/CodeIgniter; HTML, CSS, SQL/MySQL, AWS inc AI Search; Javascript Vue.js, React.js; Full Stack/Full Lice Cycle, Professional Services/Finance Systems. Permanent, London (Hybrid 2/3), £130k - £150k (On Experience) +Benefits Lead PHP Developer/Senior Web Developer/Team Lead required by global professional services company. Working on both internal systems integrating with 3rd party systems as well as customer facing web-based systems built in PHP and associated frameworks, you will lead development initiatives within the full life cycle. Working with an internationally dispersed team the Lead PHP Developer/Senior Web Developer will: Work with both Project Managers and Data Scientists to define, manage and deliver projects Play a lead role in the architecture and design of web-based systems Develop code within the full life cycle: >>>DevelopmentTestingDeploymentRefactor Develop integrations with internal and external system via APIs Undertake code reviews across PHP, Laravel, Symfony, CodeIgniter, Go/Golang (to a lesser degree), SQL/MySQL, HTML, CSS and Javascript (inc React.js and Vue.js) Architect, build, and deploy scalable, cloud-native, AI-powered data-driven products in AWS Drive the integration of AI, automation, agents, and modern tooling (including model context protocol capabilities) to enhance developer productivity and delivery pipelines Lead and develop team members across software, data, platform, and AI We are open to applications from across industry and varying levels of experience in terms of leadership and project delivery; any experience working within Agile/Scrum would be beneficial. You will however: Possess Senior level, hands-on PHP development experience with both raw OOPHP and at least one main contemporary framework such as Laravel/Symfony, CodeIgniter etc Work within the full stack of web development inc PHP, Javascript, HTML, CSS Be confident in use of various Javascript Frameworks inc Vue.js, React.js (or others) Possess strong database design skills for web-based systems utilising SQL/MySQL Be comfortable deploying enterprise applications within the AWS environment Apply microservices architecture, database design, and rigorous security standards Possess experience working with internal AI platforms as well as (ideally) AWS AI Search Demonstrate experience working within the full life cycle from design to delivery Be capable of leading diverse teams across development, DevOps, AI, Data Science This is an excellent opportunity to join a business at an exciting time of international development and play a key role in the future of its core business systems. Excellent benefits and flexible Hybrid (2 days in office) working conditions offered.
Product Manager Tamworth, Staffordshire (Hybrid-Working) Up to £55,000 per year + Car/Car Allowance Plus an excellent company benefits package (including 25 days holiday plus Bank Holidays, Private Healthcare, Pension, etc.) Skills and Experience: Proven experience in a senior product management role or readiness to step into senior responsibility. Strong background in product strategy, life cycle management and cross-functional leadership. Deep understanding of product management principles, methodologies and best practices. Demonstrated success in launching and scaling physical products in competitive markets. Excellent communication, leadership and stakeholder-management skills. Ability to be entrepreneurial and work in a dynamic environment. Experience working with regulatory, technical and commercial stakeholders in energy or engineering environments. Experience shaping technical product offerings in complex, emerging markets. Oversee the end-to-end product development life cycle - from concept justification and ROI modelling through to prototyping, field trials and solution launch. Collaborate with engineering to ensure timely, cost-effective delivery of high-quality products that meet specification. Work with marketing and sales to define pricing, launch plans, product positioning and clear USPs. Respond to operational and commercial product requirements to ensure aligned development. Define and maintain the product roadmap. The Opportunity: My client are in the renewables sector and they are currently looking for Product Manager on a permanent basis. This exciting and pivotal role represents a turning point for my client as they transition from a start-up to an SME. This role will suit someone with an entrepreneurial flair, but who also has a passion for the process and a deep understanding of the principals of product management. This role will suit someone who is a customer advocate and enjoys spending time in the field with users and customers as much as developing and executing product strategy. Applications: Please contact John here at ISR to learn more about our client based in Staffordshire who are continuing to grow and dominate their sector here in the UK with their expertise and range of technology products?
02/04/2026
Full time
Product Manager Tamworth, Staffordshire (Hybrid-Working) Up to £55,000 per year + Car/Car Allowance Plus an excellent company benefits package (including 25 days holiday plus Bank Holidays, Private Healthcare, Pension, etc.) Skills and Experience: Proven experience in a senior product management role or readiness to step into senior responsibility. Strong background in product strategy, life cycle management and cross-functional leadership. Deep understanding of product management principles, methodologies and best practices. Demonstrated success in launching and scaling physical products in competitive markets. Excellent communication, leadership and stakeholder-management skills. Ability to be entrepreneurial and work in a dynamic environment. Experience working with regulatory, technical and commercial stakeholders in energy or engineering environments. Experience shaping technical product offerings in complex, emerging markets. Oversee the end-to-end product development life cycle - from concept justification and ROI modelling through to prototyping, field trials and solution launch. Collaborate with engineering to ensure timely, cost-effective delivery of high-quality products that meet specification. Work with marketing and sales to define pricing, launch plans, product positioning and clear USPs. Respond to operational and commercial product requirements to ensure aligned development. Define and maintain the product roadmap. The Opportunity: My client are in the renewables sector and they are currently looking for Product Manager on a permanent basis. This exciting and pivotal role represents a turning point for my client as they transition from a start-up to an SME. This role will suit someone with an entrepreneurial flair, but who also has a passion for the process and a deep understanding of the principals of product management. This role will suit someone who is a customer advocate and enjoys spending time in the field with users and customers as much as developing and executing product strategy. Applications: Please contact John here at ISR to learn more about our client based in Staffordshire who are continuing to grow and dominate their sector here in the UK with their expertise and range of technology products?
Senior Manager. Technology Due Diligence and Value Creation London. Hybrid £95,000 to £110,000 What You'll Do . Lead technology due diligence projects for corporate and private equity clients across buy side, sell side, IPO and refinancing. . Assess AI capability, data maturity, architecture, security and wider technology strategy within target organisations. . Identify value creation opportunities including synergies, operational efficiencies, AI-led automation and digital revenue potential. . Build detailed technology change and implementation plans linked directly to financial outcomes. . Run multi-disciplinary project workstreams, manage timelines and oversee the production of high-quality client deliverables. . Present clear findings and recommendations to senior stakeholders, including C-suite decision makers. . Mentor and support junior team members and contribute to practice development, proposals and thought leadership. . Produce integration and separation plans, TSAs and SteerCo packs for complex transactions. What You'll Bring . Strong experience delivering technology due diligence in a consulting or corporate environment. . Exposure to AI, cloud, SaaS or digital transformation programmes. . Solid understanding of the M&A life cycle and experience working on complex transactions. . Programme or transformation management capability, with confidence running multiple workstreams. . Strong analytical skills and the ability to challenge assumptions with evidence. . Excellent communication and presentation skills, comfortable engaging senior stakeholders. . Proven record of leading teams and delivering high-pressure projects at pace. Why You Should Apply You'll work on large, complex and high-profile transactions with a blend of corporate and private equity exposure. The work is varied, commercially focused and offers clear progression into senior leadership. You'll join a high-performing team where you can deepen your expertise across technology, AI and value creation while developing your consulting toolkit. Ready to Apply? Contact Lewis Allen to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
02/04/2026
Full time
Senior Manager. Technology Due Diligence and Value Creation London. Hybrid £95,000 to £110,000 What You'll Do . Lead technology due diligence projects for corporate and private equity clients across buy side, sell side, IPO and refinancing. . Assess AI capability, data maturity, architecture, security and wider technology strategy within target organisations. . Identify value creation opportunities including synergies, operational efficiencies, AI-led automation and digital revenue potential. . Build detailed technology change and implementation plans linked directly to financial outcomes. . Run multi-disciplinary project workstreams, manage timelines and oversee the production of high-quality client deliverables. . Present clear findings and recommendations to senior stakeholders, including C-suite decision makers. . Mentor and support junior team members and contribute to practice development, proposals and thought leadership. . Produce integration and separation plans, TSAs and SteerCo packs for complex transactions. What You'll Bring . Strong experience delivering technology due diligence in a consulting or corporate environment. . Exposure to AI, cloud, SaaS or digital transformation programmes. . Solid understanding of the M&A life cycle and experience working on complex transactions. . Programme or transformation management capability, with confidence running multiple workstreams. . Strong analytical skills and the ability to challenge assumptions with evidence. . Excellent communication and presentation skills, comfortable engaging senior stakeholders. . Proven record of leading teams and delivering high-pressure projects at pace. Why You Should Apply You'll work on large, complex and high-profile transactions with a blend of corporate and private equity exposure. The work is varied, commercially focused and offers clear progression into senior leadership. You'll join a high-performing team where you can deepen your expertise across technology, AI and value creation while developing your consulting toolkit. Ready to Apply? Contact Lewis Allen to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
YOUTH ENDOWMENT FUND CHARITABLE TRUST
Hackney, London
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
02/04/2026
Full time
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
Senior Technician - Lighting When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Senior Technician - Lighting You'll report to the Head of Lighting and Sound and be responsible for casual technicians. You'll also work closely with the Senior Technician - Sound, Senior Technician - Stage, Head of Stage, and the Technical Manager. This role is an integral part of the technical team within this busy regional venue. The successful candidate will be able to demonstrate extensive experience in the technical aspects of theatre craft and have a background in facilitating shows. You will be a good team player with excellent communication skills, computer literate and have the ability to lead and motivate others. You will have a good working knowledge of current health and safety legislation, along with modern theatre technology systems. The Senior Technician - Lighting will work closely with the BOH Team to manage technical systems with responsibility for all aspects including but not limited to: in-service and testing of electrical equipment, equipment scheduling, lighting and sound systems, assist in stage and Flys and maintenance, and liaise with visiting companies, providing expertise on the venue's capabilities. Please note, your role may involve working with children or vulnerable people. Key responsibilities To work as part of the crew ensuring the smooth running of fit ups, get outs and shows, in line with health and safety legislation and the requirements of the visiting company, and in accordance with the BECTU Code of Conduct. To complete regular inspections of technical equipment within the venue in line with health and safety legislative requirements alongside the Head of Lighting and Sound. To work closely with the visiting companies to ensure their technical needs are met, and ensure all crew are working in a pro-active manner. To ensure that only qualified, trained and experienced personnel are allowed to operate technical equipment within the venue. Operate a skills matrix with the Head of Lighting & Sound and the Head of Stage to ensure that the right skills are in place and fully utilised Ensuring that all backstage areas and storage are kept to the highest possible standard, and to bring any difficulties and/or health and safety hazards to the attention of the Head of Lighting & Sound and the Head of Stage. Alongside the other members of the electrics team, to take responsibility for housekeeping and maintenance of the electrics workshop. To develop risk assessments with the Head of Lighting & Sound, ensuring that these are reviewed annually. To set up equipment for other events throughout the venue when required. To implement and comply with the company Health & Safety Policy, maintaining the safest possible environment for your colleagues, visiting companies and customers. To act as a Duty Technician during performances, carry out regular lamp rounds of all areas of the building as part of pre-show checks, and take on an investigative role in the event of fire alarm activations. To assist with end-of-day lockups where required. Where required, to assist in the smooth running of visiting productions by taking on show specific roles (e.g. stage plots/board operation) as and when appropriate. To attend regular team meetings with other members of the technical department, and wider back of house team, to liaise on venue operations, health and safety, and to discuss forthcoming show requirements. To be trained in First Aid at Work and keep it renewed. To undertake all mandatory training identified as relevant to the role. To assist the Head of Lighting and Sound and Head of Stage in managing casual staff. To work closely with the Senior Technician (Sound) in order to understand the full range of the venue electrics department, and be able to provide mutual cover where appropriate. To undertake any other duties as required by the Head of Lighting & Sound and Head of Stage. Your skills, qualities, and experience. If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role. Essential Relevant degree and/or demonstrable professional experience in the entertainment industry. Fundamental knowledge of Lighting systems. Extensive knowledge of technical venue systems, including a high level of competency using a wide range of theatrical and performance equipment. Experience rigging a variety of lighting systems. Good understanding of a risk-assessed approach to managing health & safety in the production environment. An understanding of legislation and Health & Safety guidelines relevant to the role. Experience in working at height, and comfortable in the use of a range of ladders. A commitment to providing a high level of service and customer care to visiting companies. Experience of venue or system maintenance regimes, particularly Portable Appliance Testing. Computer literate. Experience with Microsoft Office packages. An organised, methodical approach to work, with the ability to help implement systems and procedures. Significant demonstrable experience working in a Technical Department in a large-scale theatre. Knowledge of manual handling techniques. Desirable Experience touring with the lighting departments of large-scale shows. Electrical systems training, e.g. BS7909. Experience of EOS family consoles. Experience of Microsoft 365/Teams/SharePoint. Experience using TrackingThis, or other asset management systems. Experience in high access and harness rescue procedures. Stage and Flying experience. Experience with venue/production sound systems. Experience with production AV systems. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
02/04/2026
Full time
Senior Technician - Lighting When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Senior Technician - Lighting You'll report to the Head of Lighting and Sound and be responsible for casual technicians. You'll also work closely with the Senior Technician - Sound, Senior Technician - Stage, Head of Stage, and the Technical Manager. This role is an integral part of the technical team within this busy regional venue. The successful candidate will be able to demonstrate extensive experience in the technical aspects of theatre craft and have a background in facilitating shows. You will be a good team player with excellent communication skills, computer literate and have the ability to lead and motivate others. You will have a good working knowledge of current health and safety legislation, along with modern theatre technology systems. The Senior Technician - Lighting will work closely with the BOH Team to manage technical systems with responsibility for all aspects including but not limited to: in-service and testing of electrical equipment, equipment scheduling, lighting and sound systems, assist in stage and Flys and maintenance, and liaise with visiting companies, providing expertise on the venue's capabilities. Please note, your role may involve working with children or vulnerable people. Key responsibilities To work as part of the crew ensuring the smooth running of fit ups, get outs and shows, in line with health and safety legislation and the requirements of the visiting company, and in accordance with the BECTU Code of Conduct. To complete regular inspections of technical equipment within the venue in line with health and safety legislative requirements alongside the Head of Lighting and Sound. To work closely with the visiting companies to ensure their technical needs are met, and ensure all crew are working in a pro-active manner. To ensure that only qualified, trained and experienced personnel are allowed to operate technical equipment within the venue. Operate a skills matrix with the Head of Lighting & Sound and the Head of Stage to ensure that the right skills are in place and fully utilised Ensuring that all backstage areas and storage are kept to the highest possible standard, and to bring any difficulties and/or health and safety hazards to the attention of the Head of Lighting & Sound and the Head of Stage. Alongside the other members of the electrics team, to take responsibility for housekeeping and maintenance of the electrics workshop. To develop risk assessments with the Head of Lighting & Sound, ensuring that these are reviewed annually. To set up equipment for other events throughout the venue when required. To implement and comply with the company Health & Safety Policy, maintaining the safest possible environment for your colleagues, visiting companies and customers. To act as a Duty Technician during performances, carry out regular lamp rounds of all areas of the building as part of pre-show checks, and take on an investigative role in the event of fire alarm activations. To assist with end-of-day lockups where required. Where required, to assist in the smooth running of visiting productions by taking on show specific roles (e.g. stage plots/board operation) as and when appropriate. To attend regular team meetings with other members of the technical department, and wider back of house team, to liaise on venue operations, health and safety, and to discuss forthcoming show requirements. To be trained in First Aid at Work and keep it renewed. To undertake all mandatory training identified as relevant to the role. To assist the Head of Lighting and Sound and Head of Stage in managing casual staff. To work closely with the Senior Technician (Sound) in order to understand the full range of the venue electrics department, and be able to provide mutual cover where appropriate. To undertake any other duties as required by the Head of Lighting & Sound and Head of Stage. Your skills, qualities, and experience. If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role. Essential Relevant degree and/or demonstrable professional experience in the entertainment industry. Fundamental knowledge of Lighting systems. Extensive knowledge of technical venue systems, including a high level of competency using a wide range of theatrical and performance equipment. Experience rigging a variety of lighting systems. Good understanding of a risk-assessed approach to managing health & safety in the production environment. An understanding of legislation and Health & Safety guidelines relevant to the role. Experience in working at height, and comfortable in the use of a range of ladders. A commitment to providing a high level of service and customer care to visiting companies. Experience of venue or system maintenance regimes, particularly Portable Appliance Testing. Computer literate. Experience with Microsoft Office packages. An organised, methodical approach to work, with the ability to help implement systems and procedures. Significant demonstrable experience working in a Technical Department in a large-scale theatre. Knowledge of manual handling techniques. Desirable Experience touring with the lighting departments of large-scale shows. Electrical systems training, e.g. BS7909. Experience of EOS family consoles. Experience of Microsoft 365/Teams/SharePoint. Experience using TrackingThis, or other asset management systems. Experience in high access and harness rescue procedures. Stage and Flying experience. Experience with venue/production sound systems. Experience with production AV systems. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
Performance Manager - Leeds (3 days a week on site) About the Role We're looking for a commercially-minded Performance Manager to join a high-profile digital product and streaming organisation undergoing a major strategic and operational transformation. This is a pivotal role for someone who thrives at the intersection of commercial strategy, product performance, revenue growth and operational excellence. You'll play a key role in shaping the organisation's future capabilities, helping define where to invest, how to prioritise, and what the roadmap toward 2027 should look like. This role sits at the heart of trading, product performance, growth strategy and transformation delivery. If you're hungry, ambitious, commercially sharp and passionate about digital/streaming growth and customer value, this is a rare opportunity to influence at a senior level. What You'll Be Doing Strategic & Commercial Leadership Build and evaluate business cases to guide future investment decisions. Shape strategic roadmaps, including the organisation's priority areas and long-term direction. Assess opportunities across digital products and subscription/streaming propositions. Performance, Insight & Reporting Drive clarity and focus across KPIs and performance measures. Identify what the business really needs to operate effectively - not building reporting, but defining the requirements and narrative behind it. Own key performance and operational processes, ensuring decisions are driven by data, revenue and trading insight rather than cost-cutting. Product & Growth Work closely with product and commercial leads to evaluate new propositions and growth opportunities. Support the development of the 2027 product and performance roadmap, including ROI analysis, competitive insight and revenue impact. Transformation & Change Support commercial transformation activity where the organisation is still building its capability and "muscle". Influence the leadership reset and contribute to shaping digital transformation ambitions. Hold teams to account on delivering outcomes while providing strategic direction and challenge. What We're Looking For Essentials Strong commercial mindset, ideally someone more focused on top-line growth, revenue, customer value and competitive landscape, rather than cost-centric thinking. Experience in performance, trading, commercial strategy, business partnering, or product-led commercial roles. Ability to build business cases, evaluate opportunities and influence investment decisions. Confident working with KPIs, performance measures, growth metrics and revenue drivers. Comfortable owning processes, risks, operations and driving clarity across teams. Energy, hunger and ambition, someone who wants to step into broader leadership. Nice to Have Experience within media, digital products, streaming or subscription-based environments. Background in digital transformation, growth strategy or product performance
02/04/2026
Full time
Performance Manager - Leeds (3 days a week on site) About the Role We're looking for a commercially-minded Performance Manager to join a high-profile digital product and streaming organisation undergoing a major strategic and operational transformation. This is a pivotal role for someone who thrives at the intersection of commercial strategy, product performance, revenue growth and operational excellence. You'll play a key role in shaping the organisation's future capabilities, helping define where to invest, how to prioritise, and what the roadmap toward 2027 should look like. This role sits at the heart of trading, product performance, growth strategy and transformation delivery. If you're hungry, ambitious, commercially sharp and passionate about digital/streaming growth and customer value, this is a rare opportunity to influence at a senior level. What You'll Be Doing Strategic & Commercial Leadership Build and evaluate business cases to guide future investment decisions. Shape strategic roadmaps, including the organisation's priority areas and long-term direction. Assess opportunities across digital products and subscription/streaming propositions. Performance, Insight & Reporting Drive clarity and focus across KPIs and performance measures. Identify what the business really needs to operate effectively - not building reporting, but defining the requirements and narrative behind it. Own key performance and operational processes, ensuring decisions are driven by data, revenue and trading insight rather than cost-cutting. Product & Growth Work closely with product and commercial leads to evaluate new propositions and growth opportunities. Support the development of the 2027 product and performance roadmap, including ROI analysis, competitive insight and revenue impact. Transformation & Change Support commercial transformation activity where the organisation is still building its capability and "muscle". Influence the leadership reset and contribute to shaping digital transformation ambitions. Hold teams to account on delivering outcomes while providing strategic direction and challenge. What We're Looking For Essentials Strong commercial mindset, ideally someone more focused on top-line growth, revenue, customer value and competitive landscape, rather than cost-centric thinking. Experience in performance, trading, commercial strategy, business partnering, or product-led commercial roles. Ability to build business cases, evaluate opportunities and influence investment decisions. Confident working with KPIs, performance measures, growth metrics and revenue drivers. Comfortable owning processes, risks, operations and driving clarity across teams. Energy, hunger and ambition, someone who wants to step into broader leadership. Nice to Have Experience within media, digital products, streaming or subscription-based environments. Background in digital transformation, growth strategy or product performance
We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. Working at The National Archives means joining a purpose driven organisation where heritage, technology and public service meet. Staff contribute to safeguarding the nation's story while shaping new ways for people to discover and use it. It is an inclusive, forward thinking environment offering opportunities to innovate, collaborate with experts across disciplines, and make a lasting difference to how society understands its past and prepares for its future. The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services.
02/04/2026
Full time
We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. Working at The National Archives means joining a purpose driven organisation where heritage, technology and public service meet. Staff contribute to safeguarding the nation's story while shaping new ways for people to discover and use it. It is an inclusive, forward thinking environment offering opportunities to innovate, collaborate with experts across disciplines, and make a lasting difference to how society understands its past and prepares for its future. The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services.
Girlguiding has an opportunity for a highly experienced, strategically-minded digital programme manager (volunteering) to join our strategy & transformation department. As digital programme manager (volunteering), you'll play a lead role in overseeing and coordinating Girlguiding's flagship digital volunteering programme. This complex, multi-year programme seeks to transform the end-to-end volunteering journey and deliver a volunteer experience fit for the future. The programme will modernise Girlguiding's processes, products, operations and technology stack to enable rapid, user-driven innovation across front-line volunteering. You'll combine exceptional stakeholder management, robust programme delivery expertise, and the confidence to challenge constructively while maintaining strong relationships at executive level. You'll have a proven track record of delivering digital change at scale, navigating ambiguity, and influencing senior leaders with sometimes competing priorities. About Girlguiding Girlguiding is the UK's largest youth organisation dedicated completely to girls. We're over 300,000 Rainbows, Brownies, Guides and Rangers, who come together to laugh, learn, explore and have adventures, in communities across the UK and virtually. We're almost 80,000 volunteers who make guiding happen by giving time, talent and enthusiasm. Girls can do anything. We're a powerful collective voice - with girls, led by girls - changing the world for the better. Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. We welcome applicants from all backgrounds. Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with our hybrid working model. We're committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require. We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with us
02/04/2026
Full time
Girlguiding has an opportunity for a highly experienced, strategically-minded digital programme manager (volunteering) to join our strategy & transformation department. As digital programme manager (volunteering), you'll play a lead role in overseeing and coordinating Girlguiding's flagship digital volunteering programme. This complex, multi-year programme seeks to transform the end-to-end volunteering journey and deliver a volunteer experience fit for the future. The programme will modernise Girlguiding's processes, products, operations and technology stack to enable rapid, user-driven innovation across front-line volunteering. You'll combine exceptional stakeholder management, robust programme delivery expertise, and the confidence to challenge constructively while maintaining strong relationships at executive level. You'll have a proven track record of delivering digital change at scale, navigating ambiguity, and influencing senior leaders with sometimes competing priorities. About Girlguiding Girlguiding is the UK's largest youth organisation dedicated completely to girls. We're over 300,000 Rainbows, Brownies, Guides and Rangers, who come together to laugh, learn, explore and have adventures, in communities across the UK and virtually. We're almost 80,000 volunteers who make guiding happen by giving time, talent and enthusiasm. Girls can do anything. We're a powerful collective voice - with girls, led by girls - changing the world for the better. Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. We welcome applicants from all backgrounds. Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with our hybrid working model. We're committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require. We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with us
Senior IT Service Manager - Live Service Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
02/04/2026
Full time
Senior IT Service Manager - Live Service Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
