1820 jobs found

Location The ONS operates a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations working between office and remote throughout the week. The locations for this role are Newport and Titchfield (Fareham), All colleagues are required to work from their contractually allocated site for at least 40% of their working time. The induction process for the role will be conducted in person. About the job Job summary These Lead Business Analyst roles will be working on the Census 2031.Census 2031 represents our most ambitious data collection project yet - a once-in-a-decade opportunity to capture a complete picture of everyone living in England and Wales. Building on the digital success of 2021, we're pioneering new ways to reach every household and community, ensuring no one is left uncounted. This vital work will provide the foundation for policy decisions, resource allocation, and community planning for the next decade. Your work will support delivery of this transformational project that will shape how we understand and support our nation's future. You'll be part of a team that ensures everyone is counted-and every voice is heard. We're building a culture that values collaboration, fresh thinking, and respect for diverse expertise. Whether you're a seasoned professional or bringing new perspectives, you'll be part of a team that welcomes bold ideas, works transparently, and thrives on solving complex challenges together. The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. Job description The Lead Business Analyst (BA) plays a key role in shaping how the Census is designed, delivered, and continuously improved. Working within the central End to End (E2E) Service Design Team , the BA ensures that the Census operates as a coherent, integrated, and user centred service across all business areas. This role collaborates with a wide range of stakeholders across ONS, delivery suppliers, enabling partners, and the Devolved Governments to support a unified UK wide Census experience. The post holder may work across the full breadth of the high level Census design or specialise in particular business services-such as Field Operations, Communal Establishments (CE), Public Support, Contact Centre, Questionnaire Operations , or other core service components Responsibilities Lead and manage investigations into business processes, information systems, functions, information flows, data structures and software development processes, using various technical, methodical, and consistent techniques. Review existing system capabilities, develop use cases and information models, and align business requirements to specific capabilities of system development, including working with developers to ensure that user needs are met. Define improvements to business processes, developing business cases to enable decisions to be made based on the benefits of the change. Facilitate, understand, and communicate the project scope and work to assure the overall goal is maintained in creation of the product backlog. Lead in defining solutions to real business problems through influence, facilitation and communication and ensuring the end-to-end process is considered. Shape and challenge business priorities and ways of working through collaboration with business and technology teams. Elicit functional and non-functional requirements using appropriate techniques, considering the nature of change and established practices. Deliver at pace using the most appropriate delivery methodologies and adopting agile principles. Develop suitable analysis models using appropriate modelling techniques, considering traceability, adherence to business objectives and fitness for purpose. Work with business and solution architects to ensure that the wider architecture considered when undertaking analysis work. Assist decision makers in gathering information to make informed decisions. Promote a culture of assurance and security. Help to quality assure test solutions and products. Actively participate in the Business Analysis community and broader communities to refine and develop standards, working practices, sharing of knowledge, and understanding. Where appropriate and in line with divisional organisation practice, Line management of Business Analysts within the ONS community. In addition, SEO and Grade 7 roles will be required to provide coaching and mentoring to Junior Business Analysts. Person specification Essential Criteria: Stakeholder Relationship Management (Expert) - Direct the stakeholder relationship strategy for your teams. Ensure stakeholders objectives are set and support teams to meet them. Influence and negotiate with senior stakeholders to resolve issues and enable progress. Business Modelling (Expert) - Determine the scope and methodology for the representation of complex programmes across an organisation. Document conceptual models to support strategic planning and decision making. Requirements Definition and Management (Expert) - Directs the approach to requirements management. Enable others to select and apply appropriate life cycle methods. Influence the prioritisation of complex requirements sets, enabling long-term strategic decision making and short-term tactical fixes. Ensure the proposed solutions align with the organisational strategy and vision. Business Process Improvement (Expert) - Lead the identification of large-scale opportunities to deliver business performance improvements. Set the direction for analysis, design and evaluation of business process improvements, including methods, tools and standards. Set the direction for design, execution and assessment of business process tests. Coach others in designing, testing, implementing and assessing business process improvements.

Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Data Services for Personalised GOV.UK Channels This role will be part of a new team at GDS, the focus specifically on developing the services that abstracts personalised data logistics for product teams, enabling them to deliver personalised features without worrying about underlying cross government data complexity. The work is split into four main areas, data exchange between departments, a serverless platform to power the GOV.UK personalised channels, a platform to store GOV.UK personalised channel data and providing support for a new government digital mailbox. Reporting into the Engineering Manager, you'll work within and support the wider engineering teams as well as collaborate with peers including Technical Architects to deliver a user-centric, highly scalable, resilient, and performant platform It is expected that this role will involve outreach to other government departments, so an ability to communicate to a wide set of stakeholders, along with the ability to manage many work streams concurrently is a must Job description As a GDS Senior Developer, you'll contribute to the digital transformation of government by building and supporting high-quality digital services. You will play a key role in designing and delivering robust, scalable software solutions that meet user needs while aligning with broader GDS standards and practices. You'll contribute through hands-on engineering, applying modern development practices and helping build resilient, secure and maintainable services. You'll participate in technical discussions and design decisions, helping ensure solutions are practical, well implemented and aligned with wider architectural approaches. Senior Developers work closely with other engineers, architects, product managers and multidisciplinary teams. You'll collaborate to solve complex technical problems, contribute to improving engineering practices and help maintain high standards of code quality, reliability and performance. You'll thrive using agile methods and enjoy working collaboratively across teams to deliver meaningful outcomes. Above all, you'll want to make government services better for users, contributing to the continual improvement of the way teams build, run and evolve digital services. As a Senior Developer, you'll: contribute to improving the way the team works, supporting effective engineering practices, development workflows and collaborative approaches that help the team deliver high-quality software be a strong technical contributor within the team, maintaining proficiency across the systems, platforms and tools used to build and operate services help the team understand how different parts of the system interact, supporting the investigation and resolution of complex technical issues and enabling the team to work confidently across the broader technical landscape collaborate with engineers and architects to explore appropriate technologies, patterns and approaches, contributing to decisions about when new software should be written and helping ensure solutions are pragmatic, maintainable and aligned with organisational standards contribute to technical decision-making within the team, helping maintain a high standard of engineering quality through thoughtful design and implementation support and mentor other developers, sharing knowledge and helping colleagues build confidence and capability in their technical work participate in constructive technical discussions, contributing ideas and respectfully challenging proposals to help the team reach well-reasoned decisions share knowledge through collaboration, documentation, code reviews and technical discussions, helping ensure understanding is spread across the team apply and advocate for good engineering practices such as testing, code quality, observability, security and maintainability contribute to the wider engineering community within the organisation, sharing knowledge, participating in communities of practice and collaborating with other teams Person specification We're interested in people who have: strong experience building and operating serverless services on AWS, using technologies such as Lambda, API Gateway, DynamoDB, SQS, SNS, EventBridge and Step Functions. strong TypeScript and Node.js development skills, using modern tooling, testing frameworks and development practices. experience working with AWS services such as S3, IAM, VPC networking (ideal), SSM Parameter Store / Secrets Manager and CloudWatch. experience developing event-driven and asynchronous systems, integrating services through queues, events and APIs. experience implementing and maintaining infrastructure as code, ideally using AWS CDK. the ability to build secure, well-tested and maintainable services, following modern engineering practices including automated testing, CI/CD and observability. the ability to work across a mixture of product stages - greenfield development, evolving services into operational products, and maintaining established live services the ability to bring an operational mindset to development, considering reliability, observability and maintainability from the start the ability to work effectively as a senior engineer within a team, contributing to technical discussions and helping shape implementation approaches the ability to support and mentor more junior developers, helping to improve team capability and engineering practices experience developing and operating large-scale web services experience building microservice or serverless applications and/or running applications in the cloud the ability to rapidly research and learn new tools, techniques and paradigms to solve technical problems the ability to use testing, prototyping and discovery techniques to validate ideas and inform development decisions experience working in agile environments and iterating on both software and team processes a good understanding of security considerations in operational services from end to end experience building robust and accessible systems that work for as many users as possible the ability to be comfortable contributing to technical discussions and evaluating technology choices with their team the ability to apply and promote engineering practices such as Test Driven Development (TDD), continuous integration, continuous delivery and DevOps methodologies

Location Remote working (anywhere in the UK) About the job Job summary Are you looking for an opportunity to combine leadership with continued hands-on user research? We have an opportunity for you to stay closely connected to user research practice while supporting and guiding your team. Our User Researchers work in an open, iterative and collaborative way in a multidisciplinary team, and communicate effectively, working closely with our designers, product managers, performance analysts, developers, business analysts and other stakeholders and colleagues. The User Research team is part of a larger User Centred Design (UCD) team that sits within the Product Design Directorate, alongside the Product Management and Business Analysis teams. The UCD team is a community of 6 teams. There are: Service Design, Interaction Design, Content Design, Accessibility, User Research and Performance Analytics. Each team supports each other to review insights from our performance analytics and user research to understand user needs and co-design user-centred services. Watch this video to find out more about working in Digital at Companies House Give yourself the best opportunity to apply! Join our Outreach team for an informal, drop-in "find out more" session on: Thursday 9th April 2026 at 12:00pm - 1:00pm No need to register: just click on the link above to join, listen, and gain tips to help you apply. Cameras and microphones will be switched off. Can't make the session, or want something to refer back to? Just email our Outreach mailbox on: and we'll share a copy of the session slides. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Find out more about what a great place Companies House is to work Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign. We're able to consider both full-time and part-time hours for this role for the successful candidate (part-time would be a minimum of 30 hours over 4 or 5 days). Remote contracts will be considered where commuting to the office location of your team is not reasonably practicable. Job description As a Lead User Researcher , you'll be an expert, hands-on practitioner. You'll lead and assure user research activity across a several teams, as well as carry out user research yourself. You will ensure that work takes a user centred, evidence-based approach to shape product vision, service design and delivery, and influence organisational strategy and priorities. You will manage, lead, coach and mentor user researchers. Define, embed and assure best practice in user research, and prioritise resources effectively across complex areas of work. You will act as a recognised authority in user research, providing expert advice and assurance, and collaborating with colleagues across government to improve outcomes for users. At this level you will: lead user research across complex programmes of work, using a wide range of qualitative and quantitative methods appropriate to different lifecycle phases of agile service design manage, mentor and guide more junior user researchers, setting direction and assuring the quality and impact of research undertaken by others - contributing to the strategic development of the user research function. engage with programmes and senior stakeholders to understand strategic objectives, organisational priorities and complex user, policy and service problems. be a highly effective communicator, able to translate complex research findings into clear, evidence based recommendations that influence decisions at team, programme and organisational level act as an expert advocate for user needs, championing user centred and inclusive design and influencing others to adopt best practice encourage and embed team involvement throughout the user research lifecycle, including analysis and synthesis, building consensus, challenging assumptions and raising the standard of insight collaborate with a wide range of stakeholders across programmes and across government where relevant, to understand user and policy needs and ensure these are translated into services that work for diverse user groups play a leading role in ensuring that services meet the Government Service Standard, providing expert assurance throughout the service delivery lifecycle and presenting at, and assessing, service assessments contribute to and help lead the user centred design and user research community, including presenting at meetups, writing blogs, sharing best practice, and raising organisational awareness of the value and impact of user research Person specification We're looking for an expert user research practitioner with varied and complex project experience, who meets the technical specifications for a Lead User Researcher as outlined in the Government Digital and Data Profession Capability Framework for User Researcher . The following skills and experience will be assessed during the selection process: Research management, leadership and assurance Proven ability to analyse complex user, service and policy problems and align user research activity to support informed decision making and organisational priorities. Experience of defining, embedding and assuring high standards of user research practice, and providing expert guidance and assurance across teams and programmes. Research methods and planning Extensive experience of selecting, applying and advising on an appropriate range of qualitative and quantitative user research methods across different phases of the agile service lifecycle. A track record of improving, innovating and setting best practice in user research at organisational level. Analysis and synthesis Strong ability to analyse and synthesise complex qualitative and quantitative data, involving and guiding others through the process, and producing clear, actionable insight that influences decisions at team, programme and organisational level. Agile research practices Expert level capability in advocating for and embedding user research throughout agile delivery. Experience of shaping and assuring research approaches across multiple teams, ensuring insight is used effectively to inform design, delivery and strategic decisions. Inclusive research Expert experience of planning and delivering inclusive research that represents the full diversity of users of government services. Ability to set standards, challenge assumptions and ensure teams design services that work for all users, including those with access needs. User centred practice and advocacy Demonstrated ability to champion user centred design and research, influencing ways of working, priorities and decision making. Experience of advocating for user needs with senior stakeholders and embedding user centred practice at scale. Stakeholder relationship management Highly developed influencing and negotiation skills, with experience of building strong relationships with senior stakeholders, including sceptical or resistant colleagues, to resolve issues, enable progress and improve outcomes for users. You can read more about a career in Digital and Data within the Civil Service in the Government Digital and Data Candidate Information Pack . Please note: We are looking for an experienced Lead User Researcher. Successful candidates who are assessed at the practitioner level will be offered pay within the FN1 page range of £53,540 - £57,250 per year. If a successful candidate is assessed to exceed these expectations and shows confident, expert skills and capabilities, they will be offered a salary in line with the FN2 pay range of £61,834 - £65,136 per year.

Job Title: Principal Developer Team Lead Salary: £51,400 - £68,800 Location: Cambridge/Hybrid Contract: Permanent This Principal Developer Team Lead position offers a pivotal opportunity to shape the technical future of a world-renowned academic organisation. You'll spearhead the migration of enterprise systems to cutting-edge cloud-native AWS architectures, while balancing hands-on technical leadership with people management responsibilities. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We're seeking a hands-on Principal Developer Team Lead to drive the technical transformation of our Exam Technology Organisation as we migrate legacy enterprise applications to modern, cloud-native architectures on AWS. You'll balance technical leadership with people management, leading a team of 4-8 developers while establishing the foundations for our future technology stack. Your initial focus will be on two strategic priorities: Evolving our SRE function - Building the DevOps infrastructure, automation, and tooling that enables Site Reliability Engineering practices across development and operations teams Advancing our AI development practice - Establishing standards, frameworks, and best practices for responsibly integrating AI capabilities into our education platforms. What You'll Do Technical Leadership Lead migration of legacy applications to cloud-native AWS architectures Build DevOps automation to support SRE practices Establish AI/ML development standards and frameworks Set observability, monitoring, and incident response standards Promote best practices in web, event-driven, and cloud-native technologies Provide technical expertise and oversee code reviews People Leadership Manage and mentor a team of 4-8 developers, providing coaching, development plan Identifying training needs in AI/ML and SRE. Support recruitment and foster a culture of continual improvement and wellbeing. Delivery & Collaboration Deliver software in agile squads Collaborate with architects, SREs, product owners, and infrastructure teams Liaise with stakeholders to identify education sector needs Plan and estimate migrations and feature delivery Coordinate with service management, security, and AWS experts About you Essentialexperience Degree or equivalent Proven technical team leadership Skilled in two or more modern programming languages Experience with AWS cloud and infrastructure DevOps skills: automation, CI/CD, infrastructure-as-code Understanding of SRE and observability Experience in web-apps and modern frameworks Strong communicator with technical and non-technical audiences Technical Expertise CI/CD pipelines, automation frameworks, and developer tooling Observability tools, monitoring, logging, and alerting systems Responsible AI practices and governance Event-driven architecture and microservices patterns Software design patterns and scalability best practices Security principles in cloud environments Leadership Qualities Ability to set technical standards and provide thought leadership Experience balancing people management with hands-on contribution Strong mentoring and coaching skills Collaborative approach that builds trust across teams Passion for continuous learning in AI/ML and DevOps Promotes inclusion and continuous improvement You'll be instrumental in our digital transformation, establishing the foundations for reliable, innovative systems that serve millions of learners, teachers, and researchers worldwide. By evolving our SRE function and advancing our AI practice, you'll empower teams to deliver high-performance solutions while responsibly harnessing cutting-edge technologies. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 16th April 2026. As part of the application process you can expect: Two questions to select one answer from multiple options. A 15-minute screening call with the Hiring Manager. First stage interview via MS Teams or in person. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

Business Analyst Northamptonshire (Hybrid x Once/ Twice weekly office visits) £50,000 £60,000 + Benefits. The Business This organisation is a recognised market leader in the UK, operating primarily within the property sector. They deliver a diverse range of property services, supporting communities across multiple regions. The Opportunity The business is currently undertaking a large-scale transformation and continuous improvement programme, with significant investment in modernising systems, processes and ways of working. You will be delivering key business change initiatives, including technology implementations and operational efficiency improvements. There are several enterprise platforms currently being introduced, so you will have a high level of variety and the opportunity to contribute to impactful, organisation-wide change. Key Responsibilities Support the development of business cases Gather requirements through workshops, interviews, and stakeholder engagement Analyse, prioritise, and clearly define requirements Create process maps and system models Translate business needs into user stories, use cases, and acceptance criteria Maintain clear, organised documentation aligned to business and technical goals Ensure requirements are traceable through delivery and testing Collaborate with teams in Agile and/or Waterfall environments Support governance, compliance, and data standards Assess the impact of change across processes, systems, and people Contribute to change readiness and training needs Support benefits tracking and value realisation Participate in reviews and continuous improvement Essential: Strong communication and stakeholder management skills Ability to work effectively and manage competing priorities Experience with tools such as JIRA, Confluence, Visio, and MS Office Ability to bridge business and technical teams Process modelling and visualisation skills Proven experience as a Business Analyst in project or programme environments Good understanding of delivery methodologies and project lifecycles Ability to produce clear, structured documentation Experience influencing stakeholders at all levels Exposure to benefits tracking and outcome measurement Experience working in complex, multi-disciplinary environments Desirable: Background within regulated or public-facing sectors Experience with enterprise systems such as CRM or ERP platforms (Salesforce or D365 in particular) Familiarity with data analysis or reporting tools Business Analysis or delivery qualifications (BA Practitioner / PRINCE2) If this sounds of interest and you would like to find out more details, please apply now. (Interviews to resume after the Easter period)

Job Role: We are seeking an experienced Agile Product Manager to lead product strategy and delivery within the Telecom OSS Plan and Build domain, focusing on network planning, design, and provisioning capabilities. The role involves defining and prioritizing product backlogs, aligning with business objectives, and driving end-to-end product lifecycle in an Agile environment. You will collaborate with cross-functional teams including architects, developers, and business stakeholders to ensure seamless integration of OSS solutions that enable efficient network rollout and optimization. Strong expertise in telecom processes, OSS systems, Agile methodologies, and stakeholder management is essential, along with the ability to translate complex technical requirements into actionable product features that deliver measurable business value. Key Skills: Deep understanding of Telecom OSS Plan & Build processes (network planning, design, provisioning). Strong knowledge of Agile frameworks (Scrum, SAFe) and product management best practices. Proficiency in requirements gathering, backlog management, and user story creation. Excellent stakeholder management, communication, and negotiation skills. Familiarity with OSS/BSS systems, APIs, and integration patterns.

The Head of IT will lead and manage the technology department, ensuring the delivery of effective IT services and infrastructure. This role requires a strong understanding operations and the ability to drive strategic IT initiatives in a Birmingham-based organisation. Client Details About us: CCW is the passionate, independent voice representing water consumers in England & Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone's needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen. We are a government Arm's Length Body sponsored by the Department of Environment, Food and Rural Affairs (Defra). Our values: We expect and support all CCW colleagues to embody and celebrate CCW's values through P ositive Energy, R espect for all, I nnovative spirit, D elivery of our promises and being E ngaged as one (PRIDE). Description Oversee the IT department, ensuring smooth delivery of all technology services and infrastructure. Develop and implement IT strategies aligned with organisational goals. Manage IT budgets, ensuring cost-effective solutions and compliance with financial policies. Ensure the organisation's IT systems are secure, robust, and scalable. Lead and mentor a skilled IT team, fostering a culture of professional growth. Collaborate with stakeholders to identify and implement technology solutions that meet business needs. Monitor and evaluate emerging technologies to enhance operational efficiency. Ensure adherence to public sector regulations and data protection standards. Profile Essential Criteria Professional management qualification or equivalent experience. ITIL Foundation V4/5. Project Management experience. Supplier management experience. Extensive experience in the Microsoft technology stack (Intune, Defender, Exchange, Entra ID, and M365 suite). Awareness of cyber security best practices and frameworks (Cyber Essentials, Secure by Design, Cyber Assessment Framework). Strong understanding of ITSM processes. Excellent stakeholder management skills with ability to communicate at all technical levels. Excellent customer service skills. Strong problem solving and creativity skills. Strong strategic thinking skills. Ability to work with minimum supervision. Willingness to provide hands on support. Be prepared to work flexibly which may mean occasional evening/weekend work and travel. Desirable Criteria ITIL Managing Professional v4. MS-102: Microsoft 365 Certified: Administrator Expert. Agile, Prince 2 Project Management. Budget management experience. Experience in working with SaaS, PaaS and IaaS solution providers Experience with ITSM systems (ServiceNow, Halo, Freshdesk, etc). Experience with CRM systems (Dynamics, Salesforce, Oracle Service Cloud). Effective line management skills. Strong collaborative mindset and willingness to work across team boundaries. Job Offer Competitive salary ranging from 55,000 to 68,000 per annum. A permanent position based in Birmingham with opportunities for career growth. Comprehensive benefits package to support your well-being. The chance to make a meaningful impact within the public sector. A collaborative work environment that values innovation and excellence. If you are ready to take the next step in your career as a Head of IT, apply today to join this Birmingham-based public sector organisation.

Senior Agile Delivery Manager 12-month Contract - Inside IR35 - up to 600 per day Newcastle, Leeds or Birmingham based (must be local to one of these offices) - Hybrid working - 3 days office based Previous experience working on government projects highly desirable Role Context The client is forming a new software engineering team to address a defined backlog of 20-30 items focused on service security, testability, resilience and recoverability. This role is not a coordination-only delivery role. We require a highly experienced Delivery Manager who can operate immediately and sustainably in a hands-on Scrum Master / agile delivery capacity, working directly with engineers on day-to-day delivery. You will work closely with a Senior Technical Business Analyst and Architect to ensure the backlog is technically ready, prioritised and executable before and during active sprint delivery. Core Purpose The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. You will: Lead agile ceremonies, Actively manage delivery risks and dependencies, Influence and engage senior stakeholders, and Enable engineering teams to deliver high-quality software outcomes. Recent, applied experience leading software development teams is essential. Statements of capability or aspiration without evidence will not be considered sufficient. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager for a software engineering team on a day-to-day basis. Lead sprint planning, daily stand-ups, reviews and retrospectives. Actively remove delivery blockers and manage scope, flow and prioritisation. Maintain delivery momentum across a sustained period of active build work. Software Delivery & Technical Engagement Work directly with software developers, testers and DevOps engineers. Understand and manage delivery within modern software engineering lifecycles. Engage confidently with technical discussions and trade-offs. Support delivery across complex technical concerns (e.g. resilience, security, recoverability). Senior Stakeholder Influence Influence and challenge senior technical and non-technical stakeholders. Provide clear, evidence-based delivery reporting. Build trust through consistent delivery performance and transparency. Planning, Coordination & Reporting Maintain and refine prioritised backlogs with Product Managers and technical leads. Proactively manage risks, issues and cross-team dependencies. Use Jira effectively for planning, tracking and reporting at team and initiative level. Complete delivery-related governance and change activity (e.g. ServiceNow). Essential Skills & Experience (Mandatory) Recent, hands-on agile delivery experience with software development teams Operating as a Scrum Master / Delivery Manager in active software build Delivery within modern engineering environments, including: o Version control (e.g. Git) o CI/CD pipelines o Cloud-native or platform-based services Strong senior stakeholder engagement and influence Practical experience managing delivery risks, dependencies and complex backlogs High proficiency in Jira (team and programme level) SFIA Level 6 capability demonstrated through applied experience, not role titles Technical Environment (Experience Required) The successful candidate will have worked recently and directly with engineering teams using technologies and practices such as: Cloud platforms (e.g. Azure and/or AWS) as part of software delivery, not migration only Infrastructure as Code (e.g. Terraform) CI/CD tooling and modern DevOps practices Automated testing and quality practices Secure, resilient digital services Desirable Experience Experience with platform engineering or data engineering teams Previous experience working within UK government digital services Use of ServiceNow for delivery/change processes Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Java Developer Contract Daily Rate: Up to 700 (inside IR35 via umbrella) Contract Length: 12 months Hybrid working - 3 days in Chester per week and 2 days remote working Are you an experienced Java Developer looking for an exciting opportunity to advance your career? Our client, a leading organisation in the financial sector, is seeking a skilled Java Developer to join their dynamic team. This is a temporary contract role that offers the flexibility of hybrid working, allowing you to maintain a healthy work-life balance while contributing to innovative software solutions. Key Responsibilities: Develop, enhance, debug, support, maintain, and test software applications that align with business unit needs. Participate in the design, development, and implementation of complex applications, utilising new technologies. Provide technical direction and system architecture for projects, ensuring high-quality deliverables. Lead projects and coordinate activities of team members involved in special initiatives or operations. Manage project budgets and collaborate with external programmers to coordinate the delivery of software applications. Operate under minimal supervision, leveraging your extensive technical knowledge and capabilities. Qualifications: 7-9 years of relevant IT experience, preferably within a financial domain, with a strong understanding of SDLC methodologies (Waterfall/Agile). Extensive experience in Java/J2EE, Web Services, and SQL PL/SQL (Oracle). Proficient in XML, JSON, and their applications within API and Microservice implementations at scale. Familiar with Eclipse IDE, WebLogic Application Server, or JBoss. Strong background in Integration Technologies, particularly Mule ESB IDE or equivalent, with previous Middleware experience. Knowledge of Test-Driven Development and Unit Testing frameworks (Cucumber/Litmus, JUnit). Ability to contribute to automation, causal analysis, and the development of shared/common solutions. Excellent verbal and written communication skills, capable of engaging both technical and non-technical audiences. Strong analytical thinking, attention to detail, team leadership, problem-solving abilities, and innovative thinking. Experience operating in a highly Agile continuous integration and continuous deployment environment. Bachelor's degree in a technical field; Mule certification is a plus. If you are ready to take on this challenging role and make a significant impact, we want to hear from you! Please submit your CV and a cover letter outlining your relevant experience and why you would be a great fit for this position. Join us in shaping the future of technology within the financial sector. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

What you'll be doing: The Business Intelligence Manager is accountable for the management and delivery of a program of Business Intelligence reports, supporting the businesses in achieving its strategic goals. This includes the end-to-end delivery of a program of requests, working closely with our Data Engineering, Business Partnering and Agile Release Train teams to deliver new reports accurately and on-time. They also play a key role, along with our architecture team in shaping the future roadmap of Power BI within The Boots Group, from both Power BI's visual and reporting capability perspective, but also making sure our usage of Power BI is aligned closely with our technology and data strategies and keeps us ahead or our peers. As part of the Data & BI extended leadership team they will play a key role designing and managing our ways of working, understand your teams acceptance into and handoff delivery requirements. Key responsibilities: Manage the development and delivery of a rolling programme of Business Intelligence solutions that support business decisions Drive a culture where information proactively contributes to the development of business strategies through ad hoc and regular reporting Promote and champion new approaches and innovative techniques that promotes a best-in-class BI Delivery team. Own the BI reporting suite and ensure outputs tell a simple, reliable and consistent story Be the driving force behind your team and providing expert coaching to ensure targets and goals are met whilst fostering a collaborative, innovative work environment Liaise with other data consuming functions across The Boots Group to ensure information and its impacts are aligned Deputise for the department leader when requested, representing the Delivery function across the wider business as needed Identify resource requirements and where needed recruit, manage and develop individuals Collaborate with the Data & BI leadership team to ensure consistency of agile ways of working, business processes, governance disciplines and standardized reporting and communications Collaborate with Business Partnering, Platform Architecture, Analytics Engineering, other Business Intelligence teams and Release Train teams to influence the roadmap and plan Ensure appropriate standards and governance procedures are adhered to throughout delivery & service What you'll need to have (our must-haves): A track record of successfully leading and developing a BI or reporting functions Advanced proficiency in Power BI, with hands-on experience in dashboard design and report automation Strong experience working with DAX, SQL and data modelling, ideally within Azure and Databricks Experience engaging and collaborating with senior stakeholders A solutions-focused mindset that thrives in a fast-faces and evolving environment An awareness of data security and governance would be advantageous Passionate and organised leader with excellent data literacy, strong analytical and problem solving skills Can work in the grey and manage complex, competing demands and multiple senior stakeholders A critical thinker with outstanding influencing skills to promote your ideas and move others toward a common vision or goal Can work in an omni-channel environment with the ability to see the bigger picture, get to the heart of the problem and to drive the right decisions at pace Can discuss complex issues to technical and non-technical stakeholders It would be great if you also have: Understanding of the retail environment Experience of working in an outsourced environment, managing work across geographies Experience of data & analytics, BI Experience of agile and Scrum frameworks Rewards designed for you: Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate. A bit about us: At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time. What's next: If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.

Company Description Head of Test role (managing Test Managers) Senior strategic role Join us as we build our capability in readiness for large implementation project. 26 days holiday, and a day off for your birthday Free access to company holiday homes Discretionary annual bonus plus an additional Shared Reward Bonus Health cash plan plus Private medical insurance Life assurance and Critical illness cover Free local gym access This role is based 5 days at our Cheadle office in South Manchester (SK8 3GW) We re Together. For over 50 years, we ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can t or won t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book. Job Description As Head of Testing, you will have the opportunity to join the next phase of evolution for a long established, well respected organisation. As part of Group Technology Services, you will ensure high quality releases, adherence to internal and external standards and quality controls through manual and automated testing. You will work closely with colleagues through the business and technical teams as part of cross functional teams set up to build and deliver the essential products needed to support the Together business. You will have the opportunity to create a modern automated test strategy for the organisation and to see it through to delivering effective results. You will be a key player in the transformation of Together technical capability. This role will be the ideal challenge for an experienced test expert who is keen on driving organisational level test strategy and execution within a modern cloud enabled DevOps environment. Examples of the key accountabilities of the role Adherence to IT Change and Operational policies and standards Taking ownership of the test strategy and approach across the organisation and leading the test engineering team Define the test strategy for the organisation and oversee the test approach for the major projects and programmes in the portfolio. Lead the management and development of the test engineering capability within Together and the evolution of that capability. Work with the engineering teams to select, deploy and operationalise the right test tools to support Together s strategy Drive a continuous quality culture throughout the technology organisation and be the Qualifications A deep understanding of the strategies needed within an organisation to drive a testing approach which supports continuous integration and delivery and meets the business needs. Ability to lead a team of test engineers delivering work across a number of different delivery streams. Self starting and able to organise yourself to deliver outstanding results Experience in the generation of automated test suites to ensure that requirements are satisfied, including happy and unhappy path approaches Automated testing of complex web applications with multiple workflows and paths Experience of working as part of an agile team, and integrating automated testing into CI/CD pipelines (Microsoft Azure DevOps and AutoRabit for Salesforce) Familiarity with nCino, Salesforce, Azure APIs, or Thought Machine Vault would be useful Experience of testing tools and frameworks such as Postman or AccelQ would be useful Full coverage of Functional, Regression, Load, Performance, Security, and Persona-based testing. Experience of working in an enterprise environment Experience with cloud infrastructure with a specialism in Azure Ability to work collaboratively in a team environment Experience with DevOps Procedures and process and working in an Agile Environment Results oriented with the ability to consistently meet deadlines Additional Information If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Click here for more information on our Recruitment Process Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks. Please apply ASAP. We would like to commence interviews in early March

Lead Full Stack Developer Rate: Up to £570/day (Inside IR35) Duration: 6 months Location: Hybrid - 1 day per week in Manchester Clearance: SC Eligible Overview We're looking for up to 3 Lead Full Stack Developers (SFIA 5) to join a major DWP programme , delivering scalable, cloud-based services within a complex, multi-supplier environment. The role is primarily Back End-focused , but includes lightweight Front End development using GOV.UK tooling. Key Responsibilities Lead development of Java-based microservices using Spring Boot Build and deploy services in Dockerised environments Contribute across the full stack , including simple Front End components Collaborate with development, test, and delivery teams Apply best practices aligned to GDS standards Required Skills Strong experience with Java and Spring Boot Proven experience building microservices architectures Experience with Docker/containerisation Solid full stack capability with JavaScript and Node.js Experience working in complex enterprise or public sector environments Frontend Requirements (Lightweight) Experience with JavaScript and Node.js Exposure to templating tools such as NunJucks Ability to build simple, accessible UIs following GDS guidelines Nice to Have Experience with government/public sector clients (eg DWP, HMRC, Home Office) Familiarity with GDS design system Agile delivery experience Additional Info This is a true full stack role , but with a Back End bias Frontend work is straightforward and not design-heavy Not suitable for purely Front End-focused engineers

SC Cleared Google Cloud Engineer 6 Month Contract | Inside IR35 | £550-£700/day | Remote (Occasional London/Bristol) We're supporting a leading digital transformation consultancy delivering secure, cloud-native platforms into government and regulated environments. They are looking for an experienced SC Cleared GCP Engineer with strong GKE expertise to join a high-performing engineering team. Key Requirements: Active SC Clearance (essential) Strong hands-on experience with Google Cloud Platform (GCP) Deep expertise in GKE/Kubernetes in production environments Proven background delivering secure, scalable, cloud-native solutions Experience working in government or highly regulated environments Strong skills in Terraform/Infrastructure as Code Experience building and maintaining CI/CD pipelines (Jenkins, GitLab, etc.) Good understanding of cloud security, IAM, networking, and Zero-Trust principles Key Responsibilities: Design, build and optimise GCP-based platforms, with a focus on GKE Deploy and manage containerised applications in secure, multi-environment setups Implement Infrastructure as Code (Terraform) for repeatable, scalable deployments Embed security best practices and compliance controls across the platform Support CI/CD pipelines and DevSecOps processes Collaborate with engineering, platform, and security teams in agile delivery environments Nice to Have: Experience with multi-cloud (AWS/Azure) environments Exposure to service mesh/CNI (eg Cilium) Knowledge of monitoring & observability tools (Prometheus, Grafana, ELK) Experience with identity & secrets management (Keycloak, Vault) This is a great opportunity to work on high-impact, mission-critical programmes delivering secure cloud solutions at scale. If this looks like a good fit please drop me your updated CV

Salesforce Technical Lead - 6 months+ - Hybrid (Occasional visits to the office) Salesforce Tech Lead/Lead Developer with 5+ years' experience delivering complex, production-quality Salesforce solutions across the full development life cycle, from discovery and design through build, test, deployment, and live support. Ideally experienced in public sector delivery, operating within structured governance, assurance, and security constraints, and comfortable working within Agile delivery models. Ideally with NPPV3 clearance, however, if not you will need to be clearable Specific Skills & Experience Sought Salesforce core configuration, including objects, fields, validation rules, sharing rules, and Lightning page layouts Salesforce Service Cloud configuration Experience Cloud site design and build Advanced Flow (low-code) design and optimisation Confident working with Apex (pro-code) to extend platform capability where appropriate Familiarity with custom Lightning Web Component (LWC) development Experience with unmanaged packaging and SFDX/Git-based source control, including deployment across multi-sandbox environments This role is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices NPPV3 clearance is required. Candidates must confirm whether they currently hold, or are willing to undergo, NPPV3 clearance, and provide confirmation of any current or previous SC clearance. List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.

The Head of IT will lead and manage the technology department, ensuring the delivery of effective IT services and infrastructure. This role requires a strong understanding operations and the ability to drive strategic IT initiatives in a Birmingham-based organisation. Client Details About us: CCW is the passionate, independent voice representing water consumers in England & Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone's needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen. We are a government Arm's Length Body sponsored by the Department of Environment, Food and Rural Affairs (Defra). Our values: We expect and support all CCW colleagues to embody and celebrate CCW's values through Positive Energy, Respect for all, Innovative spirit, Delivery of our promises and being Engaged as one (PRIDE). Description Oversee the IT department, ensuring smooth delivery of all technology services and infrastructure. Develop and implement IT strategies aligned with organisational goals. Manage IT budgets, ensuring cost-effective solutions and compliance with financial policies. Ensure the organisation's IT systems are secure, robust, and scalable. Lead and mentor a skilled IT team, fostering a culture of professional growth. Collaborate with stakeholders to identify and implement technology solutions that meet business needs. Monitor and evaluate emerging technologies to enhance operational efficiency. Ensure adherence to public sector regulations and data protection standards. Profile Essential Criteria Professional management qualification or equivalent experience. ITIL Foundation V4/5. Project Management experience. Supplier management experience. Extensive experience in the Microsoft technology stack (Intune, Defender, Exchange, Entra ID, and M365 suite). Awareness of cyber security best practices and frameworks (Cyber Essentials, Secure by Design, Cyber Assessment Framework). Strong understanding of ITSM processes. Excellent stakeholder management skills with ability to communicate at all technical levels. Excellent customer service skills. Strong problem solving and creativity skills. Strong strategic thinking skills. Ability to work with minimum supervision. Willingness to provide hands on support. Be prepared to work flexibly which may mean occasional evening/weekend work and travel. Desirable Criteria ITIL Managing Professional v4. MS-102: Microsoft 365 Certified: Administrator Expert. Agile, Prince 2 Project Management. Budget management experience. Experience in working with SaaS, PaaS and IaaS solution providers Experience with ITSM systems (ServiceNow, Halo, Freshdesk, etc). Experience with CRM systems (Dynamics, Salesforce, Oracle Service Cloud). Effective line management skills. Strong collaborative mindset and willingness to work across team boundaries. Job Offer Competitive salary ranging from £55,000 to £68,000 per annum. A permanent position based in Birmingham with opportunities for career growth. Comprehensive benefits package to support your well-being. The chance to make a meaningful impact within the public sector. A collaborative work environment that values innovation and excellence. If you are ready to take the next step in your career as a Head of IT, apply today to join this Birmingham-based public sector organisation.

Contract Node.js & React Engineer 6 month contract (extensions likely) £400 per day - Inside IR35 60% Hybrid - Newcastle, London, Leeds or Blackpool Opus is working with a leading consultancy delivering high impact services for a UK Government department. We're looking for a Node.js & React Engineer with Nunjucks experience to help build and evolve accessible, high volume digital systems. What You'll Be Doing Building user facing features using React & TypeScript Developing Server Side functionality with Node.js Working with Nunjucks templating for government service patterns Supporting high traffic, transactional systems Writing clean, test driven code ( TDD/Jest ) Improving CI/CD pipelines and development automation Contributing to ever greening and modernisation Ensuring WCAG compliant accessibility Collaborating across multiple agile delivery teams Required Experience Strong JavaScript experience (Front End & Back End) React with modern Front End practices Node.js Nunjucks templating experience TypeScript TDD and automated testing CI/CD tooling (GitLab CI, Jenkins or GitHub Actions) Experience delivering large scale digital services Nice to Have CASA or GOV.UK Design System experience SQL/NoSQL databases Redis or similar caching tools API & microservices integration Cloud platforms ( AWS or Azure ) Docker/containerisation exposure SC eligibility (not mandatory) Apply now or get in touch to discuss suitability and team fit.

Contract Full-Stack JavaScript Developer - Node & Angular 6 month contract (extensions likely) £400 per day - Inside IR35 60% Hybrid in office - Newcastle, London, Leeds or Blackpool Opus is supporting a major migration programme for a UK Government department , delivered via a leading consultancy. This programme supports mission critical services dealing with high user volumes, sensitive data, and complex business processes. We're hiring Node.js & Angular Engineers to play a key role in Front End modernisation and service delivery. What You'll Be Doing Supporting and delivering a large scale Angular migration Building Front End applications using Angular & TypeScript Developing Back End services with Node.js & Express Writing test driven code ( Jest ) Working within CI/CD pipelines Improving automation and Front End standards Ensuring accessibility and WCAG compliance Contributing to architecture and best practice across teams Required Experience Strong experience with Angular (priority) Node.js & Express TypeScript TDD and automated testing CI/CD experience Experience working on large, complex digital platforms Agile delivery experience Nice to Have Kubernetes or containerisation exposure (Docker) Cloud experience ( AWS or Azure ) Public sector/government projects SQL/NoSQL databases, Redis SC eligibility (not mandatory) Apply now or reach out to discuss contract details and team fit.

Contract Full-Stack JavaScript Developer - Node & Angular 6 month contract (extensions likely) £400 per day - Inside IR35 60% Hybrid in Newcastle Opus is supporting a major migration programme for a UK Government department , delivered via a leading consultancy. This programme supports mission critical services dealing with high user volumes, sensitive data, and complex business processes. We're hiring Node.js & Angular Engineers to play a key role in Front End modernisation and service delivery. What You'll Be Doing Supporting and delivering a large scale Angular migration Building Front End applications using Angular & TypeScript Developing Back End services with Node.js & Express Writing test driven code ( Jest ) Working within CI/CD pipelines Improving automation and Front End standards Ensuring accessibility and WCAG compliance Contributing to architecture and best practice across teams Required Experience Strong experience with Angular (priority) Node.js & Express TypeScript TDD and automated testing CI/CD experience Experience working on large, complex digital platforms Agile delivery experience Nice to Have Kubernetes or containerisation exposure (Docker) Cloud experience ( AWS or Azure ) Public sector/government projects SQL/NoSQL databases, Redis SC eligibility (not mandatory) Apply now or reach out to discuss contract details and team fit.

A leading, multi-site organisation is seeking a Head of Information Technology to shape and deliver the digital future of its operations. This pivotal role offers you the opportunity to drive transformative change across a complex, geographically dispersed organisation. As Head of IT, you will be at the forefront of delivering innovative technology solutions that enhance operational efficiency, support frontline teams, and ensure the safety and wellbeing of those in care. You will join an inclusive, supportive environment where your expertise in strategy, leadership, and technical excellence will be valued and rewarded. With a strong focus on collaboration, continuous improvement, and respect, this organisation provides a unique platform for you to make a meaningful difference while enjoying flexible working arrangements, generous benefits, and the chance to lead a talented team through an exciting period of digital evolution. Play a central role in shaping and executing a forward-thinking IT strategy that underpins essential services across England, Wales, and Scotland. What you'll do: As Head of Information Technology you will play an instrumental role in guiding the digital journey of this organisation. Your day-to-day activities will involve collaborating closely with senior leaders to align technology initiatives with strategic objectives while ensuring operational continuity across more than 180 sites. You will empower your team to deliver exceptional support services balancing innovation with reliability and oversee major projects including cloud infrastructure enhancements and bespoke application development. By nurturing talent within your department and fostering strong relationships with external partners, you will help create an agile IT function capable of responding swiftly to changing demands. Your ability to anticipate industry trends and champion best practices will be crucial in maintaining high standards of security and compliance while driving efficiencies that benefit both staff and service users. Success in this role means not only delivering robust technical solutions but also cultivating a culture of trust, collaboration, and shared achievement. Develop and execute a comprehensive IT strategy aligned with organisational goals, ensuring technology enables operational excellence across all locations. Partner collaboratively with internal stakeholders to design, implement, and optimise user-friendly systems that meet evolving business needs. Lead the IT department by providing clear direction, regular feedback, appraisals, and ongoing development opportunities for team members. Oversee the management of outsourced IT providers and third-party suppliers to ensure high-quality service delivery within budgetary constraints. Drive continuous improvement initiatives by identifying opportunities for digitisation, cost savings, and process enhancements throughout the business. Ensure robust information security practices are maintained including expansion of ISO27001 certification and manage risk effectively across all systems. Monitor market trends to identify new tools or technologies that could add value or improve efficiency within the organisation. Champion the execution of key projects such as cloud migration, modern workplace rollouts including Windows 11 deployment, mobile device management upgrades, and next-generation application development. Establish effective governance processes within the IT team such as regular meetings, one-to-ones, appraisals to foster accountability and shared success. Act as an ambassador for organisational values by promoting openness, professionalism, engagement, consistency, and continual improvement throughout your team. What you bring: To excel as Head of Information Technology you will bring substantial experience from senior roles where you have shaped digital strategies that deliver measurable improvements in efficiency and service quality. Your background should include hands-on leadership of diverse teams guiding them through complex projects while fostering an environment built on trust and mutual support. You are adept at navigating both technical challenges such as cloud migrations or cybersecurity threats and organisational dynamics including stakeholder engagement or supplier negotiations. Your approach combines analytical rigour with empathy ensuring solutions are tailored to real-world needs while upholding the highest standards of integrity. A passion for continuous learning keeps you abreast of emerging technologies which you translate into actionable plans that benefit colleagues across multiple locations. Above all else your interpersonal skills enable you to build lasting partnerships inside and outside the organisation making you a dependable advisor during times of change. Demonstrated experience operating at a senior level within IT ideally with over ten years' progressive responsibility including leadership roles. Proven track record in developing and executing successful IT strategies that drive transformation within complex organisations. Comprehensive knowledge of cloud platforms such as Azure alongside hybrid infrastructure environments supporting mission-critical applications. Expertise in managing IT operations using recognised frameworks such as ITIL ensuring high availability and responsive support services. Strong understanding of cybersecurity principles including risk management and experience maintaining relevant certifications such as ISO27001. Ability to lead multi-disciplinary teams through periods of change skilled at mentoring staff and building collaborative cultures focused on growth. Experience managing budgets effectively while negotiating contracts with third-party suppliers to achieve value for money. Exceptional stakeholder management skills able to communicate complex technical concepts clearly to non-technical audiences at all levels. Strategic thinker who can balance long-term vision with practical delivery identifying opportunities for digitisation that enhance business performance. Desirable: Experience working within geographically dispersed organisations or sectors with unique operational drivers; relevant degree Computer Science, IT, Software Engineering, Cybersecurity; ITIL 4 certification; additional technical accreditations in cloud or information security. What sets this company apart: This organisation stands out for its unwavering commitment to safety, respect, fairness, and continuous improvement values that permeate every aspect of its operations. Serving communities across England, Wales, and Scotland, this is not just a job it is a role with purpose embraced by every member of staff from frontline teams to executive leadership. The company fosters an atmosphere defined by warmth and inclusivity where each individual is treated with dignity. Employees enjoy access to flexible working arrangements designed around work life balance as well as comprehensive benefits including health cover for themselves and their partners, enhanced pension contributions, annual bonus scheme, car allowance, death in service protection, generous paid leave, plus ongoing training opportunities tailored to personal growth ambitions. With strong backing from established parent companies this is an environment where your expertise is valued and where your efforts contribute to meaningful outcomes. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates