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lead customer experience designer
Sky
Content Leadership Manager
Sky Southall, Middlesex
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
02/04/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Lead UX Designer - Digital Products
Sky Esher, Surrey
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
02/04/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Content Design Manager
Sky
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across (url removed), the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
02/04/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across (url removed), the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Product Design Manager - Digital CX
Sky
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across (url removed) and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
02/04/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across (url removed) and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
CGI
Full Stack Sofware Engineer
CGI Newcastle, Staffordshire
Full Stack Sofware Engineer Position Description At CGI, we design and deliver secure, scalable digital solutions that transform how organisations operate and serve their customers. As a Full Stack Software Engineer, you will take ownership of building high-quality applications across the entire technology stack, shaping architecture decisions and delivering measurable outcomes for clients across the UK. Working in collaborative, multidisciplinary teams, you will apply modern engineering practices, embrace innovation, and continuously improve how we deliver software. With the freedom to explore new technologies - including the Microsoft Power Platform - and the support of a strong engineering community, you will play a key role in driving meaningful digital change. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position based out of Newcastle Your future duties and responsibilities In this role, you will design, develop, test, and deploy full-stack solutions within Agile delivery teams, contributing across front-end, back-end, and cloud components. You will collaborate closely with product owners, designers, architects, and clients to translate requirements into secure, scalable software that delivers real value. By taking ownership of quality, applying clean code principles, and embedding automated testing, you will help create resilient, maintainable systems that stand the test of time. You will also contribute to technical design discussions, mentor junior engineers, and drive continuous improvement across the team. With the backing of a supportive engineering community, you will be empowered to experiment, strengthen best practice, and expand your expertise - including low-code delivery using the Microsoft Power Platform where appropriate. Key responsibilities: Design & Develop secure, scalable full-stack applications using modern frameworks Build & Integrate responsive user interfaces and robust APIs Own & Assure quality through automated testing and code reviews Collaborate & Refine requirements with clients and product teams Contribute & Shape architectural decisions and technical documentation Automate & Deliver through CI/CD pipelines and DevOps practices Apply & Promote secure coding, SOLID principles, and clean code standards Develop & Enable low-code solutions using Power Apps and related tools Mentor & Support junior engineers, fostering a high-performance team culture Required qualifications to be successful in this role You will be an adaptable and client-focused engineer with experience delivering full-stack solutions in modern Agile environments. You combine strong technical capability with a collaborative mindset, attention to quality, and the ability to engage confidently with stakeholders. You should have: Proven experience developing full-stack applications using technologies such as JavaScript/TypeScript, C#, Java, or Python and frameworks such as React, Angular, Vue, .NET Core, Node.js, or Spring Boot Experience designing and implementing RESTful or event-driven APIs Strong understanding of secure coding practices and common vulnerabilities Experience writing automated unit, integration, or functional tests Familiarity with Git workflows and CI/CD pipelines Experience working within Agile delivery teams Experience building Power Apps or other low-code solutions, or willingness to upskill It would be advantageous to have: Experience with Azure or AWS, including serverless or containerised deployments Knowledge of relational and NoSQL databases Familiarity with Power Automate, Power BI, or Dataverse Experience working in blended multidisciplinary teams Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Full Stack Sofware Engineer Position Description At CGI, we design and deliver secure, scalable digital solutions that transform how organisations operate and serve their customers. As a Full Stack Software Engineer, you will take ownership of building high-quality applications across the entire technology stack, shaping architecture decisions and delivering measurable outcomes for clients across the UK. Working in collaborative, multidisciplinary teams, you will apply modern engineering practices, embrace innovation, and continuously improve how we deliver software. With the freedom to explore new technologies - including the Microsoft Power Platform - and the support of a strong engineering community, you will play a key role in driving meaningful digital change. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position based out of Newcastle Your future duties and responsibilities In this role, you will design, develop, test, and deploy full-stack solutions within Agile delivery teams, contributing across front-end, back-end, and cloud components. You will collaborate closely with product owners, designers, architects, and clients to translate requirements into secure, scalable software that delivers real value. By taking ownership of quality, applying clean code principles, and embedding automated testing, you will help create resilient, maintainable systems that stand the test of time. You will also contribute to technical design discussions, mentor junior engineers, and drive continuous improvement across the team. With the backing of a supportive engineering community, you will be empowered to experiment, strengthen best practice, and expand your expertise - including low-code delivery using the Microsoft Power Platform where appropriate. Key responsibilities: Design & Develop secure, scalable full-stack applications using modern frameworks Build & Integrate responsive user interfaces and robust APIs Own & Assure quality through automated testing and code reviews Collaborate & Refine requirements with clients and product teams Contribute & Shape architectural decisions and technical documentation Automate & Deliver through CI/CD pipelines and DevOps practices Apply & Promote secure coding, SOLID principles, and clean code standards Develop & Enable low-code solutions using Power Apps and related tools Mentor & Support junior engineers, fostering a high-performance team culture Required qualifications to be successful in this role You will be an adaptable and client-focused engineer with experience delivering full-stack solutions in modern Agile environments. You combine strong technical capability with a collaborative mindset, attention to quality, and the ability to engage confidently with stakeholders. You should have: Proven experience developing full-stack applications using technologies such as JavaScript/TypeScript, C#, Java, or Python and frameworks such as React, Angular, Vue, .NET Core, Node.js, or Spring Boot Experience designing and implementing RESTful or event-driven APIs Strong understanding of secure coding practices and common vulnerabilities Experience writing automated unit, integration, or functional tests Familiarity with Git workflows and CI/CD pipelines Experience working within Agile delivery teams Experience building Power Apps or other low-code solutions, or willingness to upskill It would be advantageous to have: Experience with Azure or AWS, including serverless or containerised deployments Knowledge of relational and NoSQL databases Familiarity with Power Automate, Power BI, or Dataverse Experience working in blended multidisciplinary teams Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
DWP
Senior Service Designer
DWP Blackpool, Lancashire
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
01/04/2026
Full time
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
DWP
Senior Service Designer
DWP Newcastle Upon Tyne, Tyne And Wear
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
01/04/2026
Full time
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
DWP
Senior Service Designer
DWP Leeds, Yorkshire
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
01/04/2026
Full time
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
DWP
Senior Service Designer
DWP Birmingham, Staffordshire
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
01/04/2026
Full time
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
DWP
Senior Service Designer
DWP Sheffield, Yorkshire
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
01/04/2026
Full time
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
Government Digital & Data
Senior Business Analyst - Planning Inspectorate - SEO
Government Digital & Data Bristol, Gloucestershire
Location Bristol About the job Job summary Join our Digital & Data team as a Senior Business Analyst on a permanent or fixed term basis, where you'll help shape the digital services that support a fair and transparent planning system for England. You'll work with multidisciplinary teams to understand user needs, analyse complex problems, and deliver improvements that help us provide accessible, efficient and user centred services. The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on people's lives, the communities where they live and the economy. We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services. For further information on the Planning Inspectorate, please visit our careers page at Civil Service Careers Job description As a Senior Business Analyst, you'll work alongside Product Managers, User Researchers, Designers and technical specialists to continuously improve existing digital products and support the development of new features. You'll explore user needs, map out services, identify improvements and help teams make well informed decisions that align with Government Digital Service standards. You will play a key role in ensuring our services are intuitive, inclusive and meet the future needs of users and stakeholders across the Planning Inspectorate. Responsibilities You will: Engage with stakeholders and users to gather insight into their needs, challenges and expectations. Use a range of business analysis techniques to elicit, analyse, document and validate requirements (e.g., workshops, interviews, requirement catalogues, user stories). Map current and future processes and service designs, identifying improvements that deliver value and enhance user experience. Identify opportunities for automation and assess benefits and impacts. Prioritise requirements and support the development of features and sprints in an agile environment. Ensure requirements remain accurate, high quality and up to date throughout the delivery lifecycle. Build and maintain constructive relationships across teams and business areas. Promote excellent customer service and champion inclusive approaches to service improvement. Role types and Salary details There are 4 roles available of different employment types 1x Permanent 2x Fixed term contract for 24 months 1x Fixed term contract for 12 months Salary New entrants to the Civil Service are expected to start on the minimum of the pay band. Internal rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest. This role is being advertised at Senior Executive Officer Grade Starting Salary for this SEO Grade role is £46,689 Working hours: Standard working week is 37 hours, flexible working hours policy available Part time at 30 hours or above, flexible working hours policy available Office Attendance This role is contractually based in Bristol, 10 minute walk from Temple Meads train station. We recognise and value the mutual benefits of hybrid working and have a flexible approach to in person attendance, which can vary dependent on the requirements of individual business units - the details of which can be discussed with candidates if invited to attend an interview Person specification Essential Criteria (assessed at sift and interview) Proven ability to investigate, analyse, visualise and articulate complex problems, supporting informed and balanced decisions. Experience understanding user needs and managing requirements using established techniques, ideally in an agile environment. ( This is also the lead sift criterion) Knowledge of agile and other relevant methodologies, with awareness of their benefits and risks. Experience working in a fast paced, collaborative environment with technical specialists and end users. Ability to make decisions balancing user needs, technology options and value for money. Strong communication and interpersonal skills. Ability to manage your own workload and balance multiple priorities. Experience engaging system users to understand behaviours, attitudes and needs, ensuring inclusive design. Relevant professional qualification or willingness to work towards one.
01/04/2026
Seasonal
Location Bristol About the job Job summary Join our Digital & Data team as a Senior Business Analyst on a permanent or fixed term basis, where you'll help shape the digital services that support a fair and transparent planning system for England. You'll work with multidisciplinary teams to understand user needs, analyse complex problems, and deliver improvements that help us provide accessible, efficient and user centred services. The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on people's lives, the communities where they live and the economy. We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services. For further information on the Planning Inspectorate, please visit our careers page at Civil Service Careers Job description As a Senior Business Analyst, you'll work alongside Product Managers, User Researchers, Designers and technical specialists to continuously improve existing digital products and support the development of new features. You'll explore user needs, map out services, identify improvements and help teams make well informed decisions that align with Government Digital Service standards. You will play a key role in ensuring our services are intuitive, inclusive and meet the future needs of users and stakeholders across the Planning Inspectorate. Responsibilities You will: Engage with stakeholders and users to gather insight into their needs, challenges and expectations. Use a range of business analysis techniques to elicit, analyse, document and validate requirements (e.g., workshops, interviews, requirement catalogues, user stories). Map current and future processes and service designs, identifying improvements that deliver value and enhance user experience. Identify opportunities for automation and assess benefits and impacts. Prioritise requirements and support the development of features and sprints in an agile environment. Ensure requirements remain accurate, high quality and up to date throughout the delivery lifecycle. Build and maintain constructive relationships across teams and business areas. Promote excellent customer service and champion inclusive approaches to service improvement. Role types and Salary details There are 4 roles available of different employment types 1x Permanent 2x Fixed term contract for 24 months 1x Fixed term contract for 12 months Salary New entrants to the Civil Service are expected to start on the minimum of the pay band. Internal rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest. This role is being advertised at Senior Executive Officer Grade Starting Salary for this SEO Grade role is £46,689 Working hours: Standard working week is 37 hours, flexible working hours policy available Part time at 30 hours or above, flexible working hours policy available Office Attendance This role is contractually based in Bristol, 10 minute walk from Temple Meads train station. We recognise and value the mutual benefits of hybrid working and have a flexible approach to in person attendance, which can vary dependent on the requirements of individual business units - the details of which can be discussed with candidates if invited to attend an interview Person specification Essential Criteria (assessed at sift and interview) Proven ability to investigate, analyse, visualise and articulate complex problems, supporting informed and balanced decisions. Experience understanding user needs and managing requirements using established techniques, ideally in an agile environment. ( This is also the lead sift criterion) Knowledge of agile and other relevant methodologies, with awareness of their benefits and risks. Experience working in a fast paced, collaborative environment with technical specialists and end users. Ability to make decisions balancing user needs, technology options and value for money. Strong communication and interpersonal skills. Ability to manage your own workload and balance multiple priorities. Experience engaging system users to understand behaviours, attitudes and needs, ensuring inclusive design. Relevant professional qualification or willingness to work towards one.
Government Digital & Data
Senior Interaction Designer - Home Office - G7
Government Digital & Data
Location Croydon CR0 2WF, Manchester M5 3LZ, Sheffield S3 8NU About the job Job summary We're looking for a Senior Interaction Designer who is enthusiastic about designing accessible services that are simple enough for everyone to use. The Enablers Portfolio supports essential areas of the Home Office by creating, maintaining, and managing key technology solutions. We work closely with colleagues within and outside of Home Office Digital including Human Resources, Finance, Estates, Commercial, Security, Communications, and Science, Technology, Analysis and Research teams. Together, we enable smarter, more connected digital experiences across the Home Office. You could be part of a team shaping the Home Office customer relationship management systems, supporting strategic initiatives using Microsoft dynamics. You'll determine the best way for users to interact with services, the overall flow and individual design elements. You will mentor and train other designers, supporting the growth and development of the interaction design team. You will have an understanding of the way the internet works and have experience of designing in an agile environment. You must be driven to help government transform the way it delivers services so that they are simpler, faster and easier to use. You can learn more about design and research in the Home Office on our blog: Sharing user-centred design lessons learnt at the Home Office. Applying user-centred design in a data-focused product . and by looking at our design system. We have a thriving user-centred design (UCD) community. If you want to work with us to ensure that our services are easier and simpler to use, apply now. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office . Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Job description Your main day to day responsibilities will be: Identifying, developing and using best practice and standards to design services consistent with the rest of government and the Home Office. Line managing, supporting and mentoring interaction designers, allocating tasks and providing them with guidance, training and constructive feedback. Advocating for users and understanding user needs to design simple, effective and accessible services. Creating prototypes and concepts to communicate and test ideas with users and improving with evidence. Mapping user journeys, processes and visualising design problems. Collaborating within a multidisciplinary team on large, complex services by facilitating the design process, participating in research activities, workshops and communicating design decisions to the team and stakeholders. Person specification Working Pattern This role is available on a full-time basis with the option of compressed hours working. This role is also suitable for part-time working hours, with a minimum requirement to work 3 days per week due to business requirements. Essential skills Evidence-based design: leads evidence-based design initiatives for significant projects, often involving complex user needs and multiple stakeholders. Mentors junior staff in evidence-based design methodologies. Prototyping and concept creation: manages the prototyping and concept creation process for high-impact projects. Applies advanced techniques, like interactive and complex prototyping in code, to validate and refine concepts. Provides guidance to junior team members. Interaction design: able to manage and guide the interaction design process for complex projects. Balances user needs, technical constraints, and business objectives to achieve optimal design solutions. Accessibility and inclusion: applying accessibility standards, understanding how the internet works and the technology constraints that may need to be considered in design. Managing people and leading: coaching and mentoring other interaction designers, growing skills, and providing constructive feedback on work. Communicate, persuade and advocate: talking about, and advocating for UCD to various audiences and stakeholders, in a way that other people understand .
01/04/2026
Full time
Location Croydon CR0 2WF, Manchester M5 3LZ, Sheffield S3 8NU About the job Job summary We're looking for a Senior Interaction Designer who is enthusiastic about designing accessible services that are simple enough for everyone to use. The Enablers Portfolio supports essential areas of the Home Office by creating, maintaining, and managing key technology solutions. We work closely with colleagues within and outside of Home Office Digital including Human Resources, Finance, Estates, Commercial, Security, Communications, and Science, Technology, Analysis and Research teams. Together, we enable smarter, more connected digital experiences across the Home Office. You could be part of a team shaping the Home Office customer relationship management systems, supporting strategic initiatives using Microsoft dynamics. You'll determine the best way for users to interact with services, the overall flow and individual design elements. You will mentor and train other designers, supporting the growth and development of the interaction design team. You will have an understanding of the way the internet works and have experience of designing in an agile environment. You must be driven to help government transform the way it delivers services so that they are simpler, faster and easier to use. You can learn more about design and research in the Home Office on our blog: Sharing user-centred design lessons learnt at the Home Office. Applying user-centred design in a data-focused product . and by looking at our design system. We have a thriving user-centred design (UCD) community. If you want to work with us to ensure that our services are easier and simpler to use, apply now. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office . Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Job description Your main day to day responsibilities will be: Identifying, developing and using best practice and standards to design services consistent with the rest of government and the Home Office. Line managing, supporting and mentoring interaction designers, allocating tasks and providing them with guidance, training and constructive feedback. Advocating for users and understanding user needs to design simple, effective and accessible services. Creating prototypes and concepts to communicate and test ideas with users and improving with evidence. Mapping user journeys, processes and visualising design problems. Collaborating within a multidisciplinary team on large, complex services by facilitating the design process, participating in research activities, workshops and communicating design decisions to the team and stakeholders. Person specification Working Pattern This role is available on a full-time basis with the option of compressed hours working. This role is also suitable for part-time working hours, with a minimum requirement to work 3 days per week due to business requirements. Essential skills Evidence-based design: leads evidence-based design initiatives for significant projects, often involving complex user needs and multiple stakeholders. Mentors junior staff in evidence-based design methodologies. Prototyping and concept creation: manages the prototyping and concept creation process for high-impact projects. Applies advanced techniques, like interactive and complex prototyping in code, to validate and refine concepts. Provides guidance to junior team members. Interaction design: able to manage and guide the interaction design process for complex projects. Balances user needs, technical constraints, and business objectives to achieve optimal design solutions. Accessibility and inclusion: applying accessibility standards, understanding how the internet works and the technology constraints that may need to be considered in design. Managing people and leading: coaching and mentoring other interaction designers, growing skills, and providing constructive feedback on work. Communicate, persuade and advocate: talking about, and advocating for UCD to various audiences and stakeholders, in a way that other people understand .
Jonathan Lee Recruitment
Senior UX Researcher
Jonathan Lee Recruitment Warwick, Warwickshire
Senior UX Researcher £33.98/hr umbrella rate Are you ready to elevate your career as a Senior UX Researcher ? This is your chance to join an innovative company at the forefront of the automotive industry, working on cutting-edge digital in-vehicle experiences. This role offers an inspiring environment where your expertise in user research will directly shape the future of vehicle design and user interaction. With a focus on collaboration, creativity, and excellence, this company provides you with an opportunity to make a real impact while developing your skills further. What You Will Do: - Lead and co-ordinate UX testing across vehicles, simulators, and digital prototypes. - Conduct hands-on research, including study design, moderation, and analysis. - Mentor junior researchers and support their professional development. - Utilise Maze and other industry-standard research and survey tools to design and analyse studies. - Collaborate closely with designers and product teams to define research needs and translate findings into actionable recommendations. - Manage testing logistics and ensure high standards of research quality. What You Will Bring: - Strong experience in user research and usability testing, including in-person moderated studies. - Proven ability to run studies across a range of prototype fidelities. - Proficiency with Maze and common research tools such as Qualtrics, UserTesting, and Optimal Workshop. - Excellent communication and organisational skills. - A full UK driving licence and the legal right to work in the UK, ensuring regular on-site working due to secure prototype access. This company is committed to delivering exceptional digital experiences that enhance the lives of its customers. By joining as a Senior UX Researcher, you will play a pivotal role in ensuring that every design decision is informed by robust research and user insights. The company values innovation, collaboration, and dedication, creating an environment where your expertise will thrive and contribute to ground-breaking advancements in the automotive industry. Location: This position is based in Gaydon, offering you the chance to work on-site several days per week in a secure and dynamic environment. Interested?: If you're ready to drive innovation and shape the future of digital in-vehicle experiences, apply today for the Senior UX Researcher role. Don't miss this opportunity to make your mark in an exciting and forward-thinking company! This role is Inside IR3 Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
01/04/2026
Contractor
Senior UX Researcher £33.98/hr umbrella rate Are you ready to elevate your career as a Senior UX Researcher ? This is your chance to join an innovative company at the forefront of the automotive industry, working on cutting-edge digital in-vehicle experiences. This role offers an inspiring environment where your expertise in user research will directly shape the future of vehicle design and user interaction. With a focus on collaboration, creativity, and excellence, this company provides you with an opportunity to make a real impact while developing your skills further. What You Will Do: - Lead and co-ordinate UX testing across vehicles, simulators, and digital prototypes. - Conduct hands-on research, including study design, moderation, and analysis. - Mentor junior researchers and support their professional development. - Utilise Maze and other industry-standard research and survey tools to design and analyse studies. - Collaborate closely with designers and product teams to define research needs and translate findings into actionable recommendations. - Manage testing logistics and ensure high standards of research quality. What You Will Bring: - Strong experience in user research and usability testing, including in-person moderated studies. - Proven ability to run studies across a range of prototype fidelities. - Proficiency with Maze and common research tools such as Qualtrics, UserTesting, and Optimal Workshop. - Excellent communication and organisational skills. - A full UK driving licence and the legal right to work in the UK, ensuring regular on-site working due to secure prototype access. This company is committed to delivering exceptional digital experiences that enhance the lives of its customers. By joining as a Senior UX Researcher, you will play a pivotal role in ensuring that every design decision is informed by robust research and user insights. The company values innovation, collaboration, and dedication, creating an environment where your expertise will thrive and contribute to ground-breaking advancements in the automotive industry. Location: This position is based in Gaydon, offering you the chance to work on-site several days per week in a secure and dynamic environment. Interested?: If you're ready to drive innovation and shape the future of digital in-vehicle experiences, apply today for the Senior UX Researcher role. Don't miss this opportunity to make your mark in an exciting and forward-thinking company! This role is Inside IR3 Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Hays Specialist Recruitment Limited
Network Designer - Aruba
Hays Specialist Recruitment Limited Manchester, Lancashire
Prestigious opportunity for a Network Solutions Design Engineer (Aruba) with a global leader in the provision of cutting-edge connectivity and digital solutions, delivering world-class broadband, mobile and network services.Our customer solutions design team lead the way in implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft using technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & NextGen FWs. We are inviting you to join our success story based in Manchester, Birmingham, Bristol or London in a hybrid role 3 days a week in the office and 2 days remotely. Taking High Level Designs into the Low-Level detail at the Post-Sale stage, implementing the solution followed by thorough testing before handing over to the relevant support or managed service teams. You will be responsible for: - Capturing detailed customer technical requirements and translating them into technical solutions design Management and delivery of the technical direction of the solutions design Managing the review and validation processes for both new and in-life products and services Managing customer solutions design engagement, statement of work creation and 3rd party deliverables Facilitating strong customer relationships at a senior level Customer migration planning and implementation Resolving complex solution and service issues, leading root cause analysis and escalation Identification of potential risks, implementing controls and mitigations Ensuring delivery of thought leadership in complex bids and agreeing a strategic approach If you possess a combination of the following skills, then LET'S TALK! Experience in low level and high level design of complex network solutions Proven experience in network design, ideally with enterprise or public sector clients. Strong stakeholder management and leadership skills HPE Aruba certified to Associate level (changed to Associate level) with a solid working knowledge of the following would be highly advantageous: Aruba AOS-S Switches Aruba AOS-8 WLAN Aruba AOS-CX Switches Aruba AOS-10 WLAN Aruba Central Aruba ClearPass Aruba SD-WAN Knowledge of Cisco networking technologies advantageous: Traditional Cisco WAN Traditional Cisco LAN Cisco Wireless Cisco SDA Catalyst Centre Cisco ISE In return, you will be rewarded with ongoing training and career development, 10% on target bonus, an enviable pension scheme, 25 days holiday plus bank holidays, discounted broadband, mobile and TV packages and much more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
01/04/2026
Full time
Prestigious opportunity for a Network Solutions Design Engineer (Aruba) with a global leader in the provision of cutting-edge connectivity and digital solutions, delivering world-class broadband, mobile and network services.Our customer solutions design team lead the way in implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft using technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & NextGen FWs. We are inviting you to join our success story based in Manchester, Birmingham, Bristol or London in a hybrid role 3 days a week in the office and 2 days remotely. Taking High Level Designs into the Low-Level detail at the Post-Sale stage, implementing the solution followed by thorough testing before handing over to the relevant support or managed service teams. You will be responsible for: - Capturing detailed customer technical requirements and translating them into technical solutions design Management and delivery of the technical direction of the solutions design Managing the review and validation processes for both new and in-life products and services Managing customer solutions design engagement, statement of work creation and 3rd party deliverables Facilitating strong customer relationships at a senior level Customer migration planning and implementation Resolving complex solution and service issues, leading root cause analysis and escalation Identification of potential risks, implementing controls and mitigations Ensuring delivery of thought leadership in complex bids and agreeing a strategic approach If you possess a combination of the following skills, then LET'S TALK! Experience in low level and high level design of complex network solutions Proven experience in network design, ideally with enterprise or public sector clients. Strong stakeholder management and leadership skills HPE Aruba certified to Associate level (changed to Associate level) with a solid working knowledge of the following would be highly advantageous: Aruba AOS-S Switches Aruba AOS-8 WLAN Aruba AOS-CX Switches Aruba AOS-10 WLAN Aruba Central Aruba ClearPass Aruba SD-WAN Knowledge of Cisco networking technologies advantageous: Traditional Cisco WAN Traditional Cisco LAN Cisco Wireless Cisco SDA Catalyst Centre Cisco ISE In return, you will be rewarded with ongoing training and career development, 10% on target bonus, an enviable pension scheme, 25 days holiday plus bank holidays, discounted broadband, mobile and TV packages and much more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Virgin Money
Senior Operational Database Engineer
Virgin Money Glasgow, Lanarkshire
Business Unit: Technology Operations and Cyber Security - Data Platform Unit Salary Range: £40,800.00 - £51,000.00 per annum DOE Location: UK Hybrid - Work from anywhere in the UK, with flexibility to occasionally visit a Virgin Money Hub Contract Type: Permanent - Full Time Our Team The successful candidate will join the Data Platform Unit within Technology Operations and Cyber Security (TOCS) becoming a key member of the team who are responsible for supporting the organisations database environments which reside upon a mixture of on-prem, hybrid and cloud infrastructure. The expectation is that you will work closely with other staff from TOCS and beyond, including 3rd parties, to ensure the database is estate functions as required alongside collaborating with projects and other teams to ensure that change within the database environments is managed and controlled effectively alongside innovation being progressed safely. What you'll be doing Support and problem solve on all Production databases as a priority alongside supporting the databases within the Pre-Production environment through proactive identification of risk, swift resolution of live issues and proposal of appropriate fixes/improvements for future Upgrade, decommission and deliver new databases alongside supporting changes required to existing databases on the estate including but not limited to deployments, patching, tuning / optimisation and disaster recovery testing. Think "outside the box" to improve our processes through process automation, innovation and continuous improvement. Work with Lead Database Engineers, Infrastructure Designers and Project Managers to ensure solutions meet the organisation's strategic needs and service being kept safe is in mind at all times. Collaborate with internal and external parties, escalating where necessary to Lead Database Engineers / Team Leads, to ensure operational issues are resolved within agreed SLAs to ensure we provide excellent customer service. Improve our processes through process automation, innovation and continuous improvement. Our work is highly specialised, high profile and fast paced, so you will be expected to self-manage in a professional and proactive manner in conjunction with your Team Lead who will assign you tasks. Following a period of training the expectation is that the successful candidate would join a 24/7 on-call rota. Due to the operational nature of the role, there will be times when you may need to work out with your core hours therefore flexibility is key. We need you to have A strong understanding and experience of database administration (across Oracle and SQL Server technologies specifically) in a Production setting. An ability to troubleshoot Production issues quickly in an analytical manner alongside making recommendations to resolve issues and/or deliver enhancements. Experience of undertaking database builds, patching, migrations and upgrades. Experience of High Availability and Disaster Recovery Methods including setup, troubleshooting and support - Oracle RAC, Oracle Restart, ASM, Oracle Data Guard, flashback technologies and SQL Server Always On High Availability. Database performance tuning and optimisation skills. Experience of using Oracle Enterprise Manager. Oracle / Red Hat Linux, Windows, AIX, and Solaris Operating System experience. An ability to take ownership for your own development, including taking proactive steps to improve and maintain your skills, knowledge, and behaviours. To display collaborative behaviours and excellent verbal / written communication skills. ITIL Service Management awareness (Incident, Change and Problem Management processes). The self-motivation and desire to keep knowledge current in regards to database technologies including but not limited to Oracle, SQL, Exadata and OCI. It's a bonus if you have but not essential Experience of managing databases (including patching, maintenance, and support of the appliances themselves) within cloud or environments (Oracle OCI, Oracle Exadata and/or Microsoft Azure) with an awareness of emerging industry trends such as PAAS, DBAS, IAAS. Experience of working with other database technologies aside from Oracle and SQL Server i.e. Cosmos, PostgreSQL or similar. Competence in scripting languages such as Bash/PowerShell/Python. Experience of Dynatrace tooling. ServiceNow usage Knowledge of the full software development lifecycle: from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing and delivery. The extras you'll get: 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society.
01/04/2026
Full time
Business Unit: Technology Operations and Cyber Security - Data Platform Unit Salary Range: £40,800.00 - £51,000.00 per annum DOE Location: UK Hybrid - Work from anywhere in the UK, with flexibility to occasionally visit a Virgin Money Hub Contract Type: Permanent - Full Time Our Team The successful candidate will join the Data Platform Unit within Technology Operations and Cyber Security (TOCS) becoming a key member of the team who are responsible for supporting the organisations database environments which reside upon a mixture of on-prem, hybrid and cloud infrastructure. The expectation is that you will work closely with other staff from TOCS and beyond, including 3rd parties, to ensure the database is estate functions as required alongside collaborating with projects and other teams to ensure that change within the database environments is managed and controlled effectively alongside innovation being progressed safely. What you'll be doing Support and problem solve on all Production databases as a priority alongside supporting the databases within the Pre-Production environment through proactive identification of risk, swift resolution of live issues and proposal of appropriate fixes/improvements for future Upgrade, decommission and deliver new databases alongside supporting changes required to existing databases on the estate including but not limited to deployments, patching, tuning / optimisation and disaster recovery testing. Think "outside the box" to improve our processes through process automation, innovation and continuous improvement. Work with Lead Database Engineers, Infrastructure Designers and Project Managers to ensure solutions meet the organisation's strategic needs and service being kept safe is in mind at all times. Collaborate with internal and external parties, escalating where necessary to Lead Database Engineers / Team Leads, to ensure operational issues are resolved within agreed SLAs to ensure we provide excellent customer service. Improve our processes through process automation, innovation and continuous improvement. Our work is highly specialised, high profile and fast paced, so you will be expected to self-manage in a professional and proactive manner in conjunction with your Team Lead who will assign you tasks. Following a period of training the expectation is that the successful candidate would join a 24/7 on-call rota. Due to the operational nature of the role, there will be times when you may need to work out with your core hours therefore flexibility is key. We need you to have A strong understanding and experience of database administration (across Oracle and SQL Server technologies specifically) in a Production setting. An ability to troubleshoot Production issues quickly in an analytical manner alongside making recommendations to resolve issues and/or deliver enhancements. Experience of undertaking database builds, patching, migrations and upgrades. Experience of High Availability and Disaster Recovery Methods including setup, troubleshooting and support - Oracle RAC, Oracle Restart, ASM, Oracle Data Guard, flashback technologies and SQL Server Always On High Availability. Database performance tuning and optimisation skills. Experience of using Oracle Enterprise Manager. Oracle / Red Hat Linux, Windows, AIX, and Solaris Operating System experience. An ability to take ownership for your own development, including taking proactive steps to improve and maintain your skills, knowledge, and behaviours. To display collaborative behaviours and excellent verbal / written communication skills. ITIL Service Management awareness (Incident, Change and Problem Management processes). The self-motivation and desire to keep knowledge current in regards to database technologies including but not limited to Oracle, SQL, Exadata and OCI. It's a bonus if you have but not essential Experience of managing databases (including patching, maintenance, and support of the appliances themselves) within cloud or environments (Oracle OCI, Oracle Exadata and/or Microsoft Azure) with an awareness of emerging industry trends such as PAAS, DBAS, IAAS. Experience of working with other database technologies aside from Oracle and SQL Server i.e. Cosmos, PostgreSQL or similar. Competence in scripting languages such as Bash/PowerShell/Python. Experience of Dynatrace tooling. ServiceNow usage Knowledge of the full software development lifecycle: from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing and delivery. The extras you'll get: 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society.
Capital One UK
Senior Software Engineering Manager
Capital One UK City, London
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
01/04/2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Hays Technology
Network Solutions Designer - Aruba
Hays Technology City, Manchester
Prestigious opportunity for a Network Solutions Design Engineer (Aruba) with a global leader in the provision of cutting-edge connectivity and digital solutions, delivering world-class broadband, mobile and network services. Our customer solutions design team lead the way in implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft using technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & NextGen FWs. We are inviting you to join our success story based in Manchester, Sheffield, Leeds or Newcastle in a hybrid role 3 days a week in the office and 2 days remotely. Taking High Level Designs into Low-Level detail at the Post-Sale stage, implementing the solution followed by thorough testing before handing over to the relevant support or managed service teams. You will be responsible for: - Capturing detailed customer technical requirements and translating them into technical solutions design Management and delivery of the technical direction of the solutions design Managing the review and validation processes for both new and in-life products and services Managing customer solutions design engagement, statement of work creation and 3rd party deliverables Facilitating strong customer relationships at a senior level Customer migration planning and implementation Resolving complex solution and service issues, leading root cause analysis and escalation Identification of potential risks, implementing controls and mitigations Ensuring delivery of thought leadership in complex bids and agreeing a strategic approach If you possess a combination of the following skills, then LET'S TALK! Experience in low level and high level design of complex network solutions Proven experience in network design, ideally with enterprise or public sector clients. Strong stakeholder management and leadership skills HPE Aruba certified to Associate level (changed to Associate level) with a solid working knowledge of the following would be highly advantageous: Aruba AOS-S Switches Aruba AOS-8 WLAN Aruba AOS-CX Switches Aruba AOS-10 WLAN Aruba Central Aruba ClearPass Aruba SD-WAN Knowledge of Cisco networking technologies advantageous: Traditional Cisco WAN Traditional Cisco LAN Cisco Wireless Cisco SDA Catalyst Centre Cisco ISE In return, you will be rewarded with ongoing training and career development, 10% on target bonus, an enviable pension scheme, 25 days holiday plus bank holidays, discounted broadband, mobile and TV packages and much more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
31/03/2026
Full time
Prestigious opportunity for a Network Solutions Design Engineer (Aruba) with a global leader in the provision of cutting-edge connectivity and digital solutions, delivering world-class broadband, mobile and network services. Our customer solutions design team lead the way in implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft using technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & NextGen FWs. We are inviting you to join our success story based in Manchester, Sheffield, Leeds or Newcastle in a hybrid role 3 days a week in the office and 2 days remotely. Taking High Level Designs into Low-Level detail at the Post-Sale stage, implementing the solution followed by thorough testing before handing over to the relevant support or managed service teams. You will be responsible for: - Capturing detailed customer technical requirements and translating them into technical solutions design Management and delivery of the technical direction of the solutions design Managing the review and validation processes for both new and in-life products and services Managing customer solutions design engagement, statement of work creation and 3rd party deliverables Facilitating strong customer relationships at a senior level Customer migration planning and implementation Resolving complex solution and service issues, leading root cause analysis and escalation Identification of potential risks, implementing controls and mitigations Ensuring delivery of thought leadership in complex bids and agreeing a strategic approach If you possess a combination of the following skills, then LET'S TALK! Experience in low level and high level design of complex network solutions Proven experience in network design, ideally with enterprise or public sector clients. Strong stakeholder management and leadership skills HPE Aruba certified to Associate level (changed to Associate level) with a solid working knowledge of the following would be highly advantageous: Aruba AOS-S Switches Aruba AOS-8 WLAN Aruba AOS-CX Switches Aruba AOS-10 WLAN Aruba Central Aruba ClearPass Aruba SD-WAN Knowledge of Cisco networking technologies advantageous: Traditional Cisco WAN Traditional Cisco LAN Cisco Wireless Cisco SDA Catalyst Centre Cisco ISE In return, you will be rewarded with ongoing training and career development, 10% on target bonus, an enviable pension scheme, 25 days holiday plus bank holidays, discounted broadband, mobile and TV packages and much more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Meritus
Network Design Engineer
Meritus City, Manchester
Network Design Engineer Aruba Tech Consultancy Salary up to 75,000 (Potentially Higher for the right candidate) Manchester, Hybrid 3 days per week on-site SC Clearance eligibility Required MERITUS are working with a large technology consultancy looking for a Network Design Engineer (with strong Aruba experience) to join in their Manchester office. As a Senior Aruba Network Engineer / Network Solution Designer, you will be responsible for designing and delivering Aruba-focused enterprise networking solutions across switching, wireless and network security environments. You will take ownership of the design phase following pre-sales engagement, developing detailed low-level designs (LLD) and guiding the technical delivery of solutions through implementation and testing. You will work closely with customers and internal teams to ensure Aruba networking solutions are deployed efficiently, securely and in line with best practices. This role requires strong technical expertise across the Aruba ecosystem, alongside the ability to provide technical leadership and communicate effectively with stakeholders. The role is based in Manchester & the company operate a hybrid working model with 3 days per week on-site. Main Responsibilities: Design and deliver Aruba-based enterprise networking solutions, including campus switching, wireless LAN and cloud-managed networks. Produce detailed low-level design documentation (LLD) covering Aruba switching, wireless architecture and network security integration. Lead the implementation and technical delivery of Aruba infrastructure projects, ensuring high performance, reliability and scalability. Work closely with customers and internal teams to translate technical requirements into Aruba-focused network solutions. Troubleshoot complex networking challenges and support root cause analysis across Aruba switching, wireless and SD-WAN environments. Skills Required: Strong hands-on experience with HPE Aruba networking technologies, including Aruba switching and enterprise wireless platforms. Knowledge of Aruba AOS-S and AOS-CX switching, including configuration, deployment and troubleshooting. Experience with Aruba wireless solutions (AOS-8 / AOS-10) and wireless network design in enterprise environments. Familiarity with Aruba Central, Aruba ClearPass and Aruba SD-WAN for network management, security and access control. Understanding of wider networking technologies including LAN, WAN, security and wireless networking, with knowledge of Cisco environments considered advantageous. Benefits: Salary up to 75,000 (potentially higher for the right candidate) Up to 10% annual bonus Enhanced pension 5% employee, 10% employer 25 days holiday + bank holidays Hybrid / Flexible working - 3 days per week on-site Got your attention? If you believe that you have the skills and experience for the Network Design Engineer role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at MERITUS.
31/03/2026
Full time
Network Design Engineer Aruba Tech Consultancy Salary up to 75,000 (Potentially Higher for the right candidate) Manchester, Hybrid 3 days per week on-site SC Clearance eligibility Required MERITUS are working with a large technology consultancy looking for a Network Design Engineer (with strong Aruba experience) to join in their Manchester office. As a Senior Aruba Network Engineer / Network Solution Designer, you will be responsible for designing and delivering Aruba-focused enterprise networking solutions across switching, wireless and network security environments. You will take ownership of the design phase following pre-sales engagement, developing detailed low-level designs (LLD) and guiding the technical delivery of solutions through implementation and testing. You will work closely with customers and internal teams to ensure Aruba networking solutions are deployed efficiently, securely and in line with best practices. This role requires strong technical expertise across the Aruba ecosystem, alongside the ability to provide technical leadership and communicate effectively with stakeholders. The role is based in Manchester & the company operate a hybrid working model with 3 days per week on-site. Main Responsibilities: Design and deliver Aruba-based enterprise networking solutions, including campus switching, wireless LAN and cloud-managed networks. Produce detailed low-level design documentation (LLD) covering Aruba switching, wireless architecture and network security integration. Lead the implementation and technical delivery of Aruba infrastructure projects, ensuring high performance, reliability and scalability. Work closely with customers and internal teams to translate technical requirements into Aruba-focused network solutions. Troubleshoot complex networking challenges and support root cause analysis across Aruba switching, wireless and SD-WAN environments. Skills Required: Strong hands-on experience with HPE Aruba networking technologies, including Aruba switching and enterprise wireless platforms. Knowledge of Aruba AOS-S and AOS-CX switching, including configuration, deployment and troubleshooting. Experience with Aruba wireless solutions (AOS-8 / AOS-10) and wireless network design in enterprise environments. Familiarity with Aruba Central, Aruba ClearPass and Aruba SD-WAN for network management, security and access control. Understanding of wider networking technologies including LAN, WAN, security and wireless networking, with knowledge of Cisco environments considered advantageous. Benefits: Salary up to 75,000 (potentially higher for the right candidate) Up to 10% annual bonus Enhanced pension 5% employee, 10% employer 25 days holiday + bank holidays Hybrid / Flexible working - 3 days per week on-site Got your attention? If you believe that you have the skills and experience for the Network Design Engineer role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at MERITUS.
Pontoon
UX Designer
Pontoon Bristol, Gloucestershire
UX Designer (Contract) Duration: 6 Months (Possibility for extension) Location: Bristol Harborside/Hybrid (2 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile We are seeking a talented UX Designer to be part of our dynamic team dedicated to reimagining customer onboarding experiences and enhancing in-app banking functionalities. If you have a passion for user-centered design and a knack for creating seamless digital experiences, we want to hear from you! Key Responsibilities: Lead end-to-end UX design, encompassing research, interaction design, and some UI work. Collaborate with cross-functional teams to ensure cohesive design delivery across web and mobile platforms. Drive customer experience improvement initiatives, focusing on reducing drop-out rates and boosting conversion through innovative AI solutions. Help shape the design processes, stakeholder engagement methods, and overall design delivery structure within our new lab. Skills & Experience: Strong UX Design Experience: Proven expertise in the UX design lifecycle, from initial research to final product delivery. Research Skills: Ability to conduct lightweight user research to inform design decisions. UI Design Capabilities: While not mandatory, UI design experience is a definite plus. Collaborative Mindset: Experience working in collaborative design teams, with a focus on open communication and teamwork. Stakeholder Engagement: Strong communication skills to effectively liaise with stakeholders and understand their needs. Tools We Use: Figma: Our primary design tool. Adobe Suite: Experience is beneficial but not required. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
31/03/2026
Contractor
UX Designer (Contract) Duration: 6 Months (Possibility for extension) Location: Bristol Harborside/Hybrid (2 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile We are seeking a talented UX Designer to be part of our dynamic team dedicated to reimagining customer onboarding experiences and enhancing in-app banking functionalities. If you have a passion for user-centered design and a knack for creating seamless digital experiences, we want to hear from you! Key Responsibilities: Lead end-to-end UX design, encompassing research, interaction design, and some UI work. Collaborate with cross-functional teams to ensure cohesive design delivery across web and mobile platforms. Drive customer experience improvement initiatives, focusing on reducing drop-out rates and boosting conversion through innovative AI solutions. Help shape the design processes, stakeholder engagement methods, and overall design delivery structure within our new lab. Skills & Experience: Strong UX Design Experience: Proven expertise in the UX design lifecycle, from initial research to final product delivery. Research Skills: Ability to conduct lightweight user research to inform design decisions. UI Design Capabilities: While not mandatory, UI design experience is a definite plus. Collaborative Mindset: Experience working in collaborative design teams, with a focus on open communication and teamwork. Stakeholder Engagement: Strong communication skills to effectively liaise with stakeholders and understand their needs. Tools We Use: Figma: Our primary design tool. Adobe Suite: Experience is beneficial but not required. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
VIQU IT
Senior DevOps Engineer
VIQU IT City, London
Senior DevOps Engineer 6-month contract London/Remote SC Clearance Inside IR35 My Financial Customer is looking for a Senior DevOps Engineer to join a growing technology team responsible for maintaining and evolving a complex on-premise platform. This role will play a key part in ensuring the reliability, performance, and continuous improvement of the organisation s technical estate while supporting the delivery of new services. This Senior DevOps Engineer is required to have experience with the following: Cloud Platform (Azure, AWS, or GCP), Kubernetes, IaC using Terraform and CI/CD pipelines. Skills & Experience required from the Senior DevOps Engineer: Active SC Clearance Cloud Platforms (Azure, AWS, or GCP) Strong experience supporting production environments, including on-call support and release management. Hands-on experience with Kubernetes or OpenShift in on-premise environments. Proven background in Linux system administration Experience implementing Infrastructure as Code, ideally using Terraform, integrated with CI/CD pipelines such as Jenkins. Observability platforms including logging, monitoring, and alerting tools such as ELK, Splunk, Prometheus, or Grafana. Experience improving DevOps tooling and contributing to technology roadmaps. Strong knowledge of Agile methodologies and modern DevOps practices. Experience working in the financial industry would be beneficial. Key Responsibilities of the Senior DevOps Engineer: Support, maintain and enhance the organisation s core platform and supporting infrastructure. Manage the promotion of code across environments, ensuring safe and controlled releases from pre-production through to live. Champion continuous improvement and modern DevOps practices, helping teams adopt automation-first approaches across build, deployment, and release processes. Provide technical mentorship and guidance to engineers, sharing best practices and supporting professional development within the team. Collaborate with architects and solution designers to align technical delivery with long-term product and technology roadmaps. Lead incident management activities, coordinating major incident responses and ensuring effective communication with stakeholders. Support a 24/7 production environment, including participation in an on-call rota and out-of-hours release support when required. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
31/03/2026
Contractor
Senior DevOps Engineer 6-month contract London/Remote SC Clearance Inside IR35 My Financial Customer is looking for a Senior DevOps Engineer to join a growing technology team responsible for maintaining and evolving a complex on-premise platform. This role will play a key part in ensuring the reliability, performance, and continuous improvement of the organisation s technical estate while supporting the delivery of new services. This Senior DevOps Engineer is required to have experience with the following: Cloud Platform (Azure, AWS, or GCP), Kubernetes, IaC using Terraform and CI/CD pipelines. Skills & Experience required from the Senior DevOps Engineer: Active SC Clearance Cloud Platforms (Azure, AWS, or GCP) Strong experience supporting production environments, including on-call support and release management. Hands-on experience with Kubernetes or OpenShift in on-premise environments. Proven background in Linux system administration Experience implementing Infrastructure as Code, ideally using Terraform, integrated with CI/CD pipelines such as Jenkins. Observability platforms including logging, monitoring, and alerting tools such as ELK, Splunk, Prometheus, or Grafana. Experience improving DevOps tooling and contributing to technology roadmaps. Strong knowledge of Agile methodologies and modern DevOps practices. Experience working in the financial industry would be beneficial. Key Responsibilities of the Senior DevOps Engineer: Support, maintain and enhance the organisation s core platform and supporting infrastructure. Manage the promotion of code across environments, ensuring safe and controlled releases from pre-production through to live. Champion continuous improvement and modern DevOps practices, helping teams adopt automation-first approaches across build, deployment, and release processes. Provide technical mentorship and guidance to engineers, sharing best practices and supporting professional development within the team. Collaborate with architects and solution designers to align technical delivery with long-term product and technology roadmaps. Lead incident management activities, coordinating major incident responses and ensuring effective communication with stakeholders. Support a 24/7 production environment, including participation in an on-call rota and out-of-hours release support when required. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.

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