We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Job Specification Delivery Team Support Lead in the Security as a Service Team HMS Excellent is home to the Naval Headquarters and front-line training units. Based on Whale Island in Portsmouth Harbour, it successfully blends heritage and history with a modern and progressive outlook. HMS Excellent is a unique shore establishment with its roots in more than 100 years of naval history. Navy Digital is required to deliver and sustain digital and information security services that enable the secure operation of Information Communication Technology (ICT) equipment, services, and applications. In order for Navy Digital to achieve this goal in an agile and effective manner, a central security service must be established. This service will establish a single coherent approach to Navy Digital's requirements to prevent duplication and improve efficiency. This Outcome is for the provision of Security as a Service across a full spectrum of programmes and projects delivering digital outcomes that enable current and future information-based capabilities supporting Navy Command Information, MoD and HMG defence and national security outputs. Tasking Provide a central focal point and function for managing all existing and new and emerging security elements across both fixed and deployed RN capability, including: The prioritisation of existing and new security requirements against RN top-level objectives and outputs. The allocation of SQEP from a central security as a service function to Navy Digital projects and programmes of work to draw upon. The management of resource against demand for the service within the RN. Provide central oversight and co-ordinate planning for all through-life security activity across Navy Digital delivery and programmes of work. The development of accreditation and assurance strategies against complex security requirements within the maritime environment and across the Defence Lines of Development (DLODs). The production of key InformationAssurancedeliverables to meet the needs of Navy Digital customers, as well askeyMoD and RN stakeholders, including: High and low-level security requirements. Risk Management & Accreditation Document Set (RMADS). Legal and regulatory artefacts applicable to the MoD e.g., Data Privacy Impact Assessments (DPIA). Risk Balance and Security Cases. The provision of security support enables the rapid development and delivery of Navy Digital software and hardware in an agile manner, whilst satisfying mandatory security requirements. Provide a consistent and coherent means of identifying, reporting, and escalating cyber risk across Navy Digital and the RN. Provide an interface between Navy Digital projects and MoD Information Assurance stakeholders e.g., Cyber Defence and Risk Accreditor. The ability to adapt and respond to future changes in security requirements and approaches towards Information Assurance. Providing knowledge and experience to assist Navy Digital to implement working-level technical, physical, and procedural security controls in accordance with MOD policy and local operating environments i.e., UK fixed locations responsible for hosting Navy Digital capability. Person Specification To be considered for this role you will have the following: Desirable Skills MOD security clearance or be content to undergo Security Clearance to SC level. Experience within security assurance and/or cyber risk Knowledge of industry standards and cyber security/risk Background knowledge of either naval or maritime would be advantageous Excellent communication skills Able to follow laid down process Computer literate and good knowledge of Microsoft applications. Role specifics Start date - ASAP End date - 31st July 2028 Rate - dependent on experience and interview Base Location - Portsmouth Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
31/03/2026
Contractor
Job Specification Delivery Team Support Lead in the Security as a Service Team HMS Excellent is home to the Naval Headquarters and front-line training units. Based on Whale Island in Portsmouth Harbour, it successfully blends heritage and history with a modern and progressive outlook. HMS Excellent is a unique shore establishment with its roots in more than 100 years of naval history. Navy Digital is required to deliver and sustain digital and information security services that enable the secure operation of Information Communication Technology (ICT) equipment, services, and applications. In order for Navy Digital to achieve this goal in an agile and effective manner, a central security service must be established. This service will establish a single coherent approach to Navy Digital's requirements to prevent duplication and improve efficiency. This Outcome is for the provision of Security as a Service across a full spectrum of programmes and projects delivering digital outcomes that enable current and future information-based capabilities supporting Navy Command Information, MoD and HMG defence and national security outputs. Tasking Provide a central focal point and function for managing all existing and new and emerging security elements across both fixed and deployed RN capability, including: The prioritisation of existing and new security requirements against RN top-level objectives and outputs. The allocation of SQEP from a central security as a service function to Navy Digital projects and programmes of work to draw upon. The management of resource against demand for the service within the RN. Provide central oversight and co-ordinate planning for all through-life security activity across Navy Digital delivery and programmes of work. The development of accreditation and assurance strategies against complex security requirements within the maritime environment and across the Defence Lines of Development (DLODs). The production of key InformationAssurancedeliverables to meet the needs of Navy Digital customers, as well askeyMoD and RN stakeholders, including: High and low-level security requirements. Risk Management & Accreditation Document Set (RMADS). Legal and regulatory artefacts applicable to the MoD e.g., Data Privacy Impact Assessments (DPIA). Risk Balance and Security Cases. The provision of security support enables the rapid development and delivery of Navy Digital software and hardware in an agile manner, whilst satisfying mandatory security requirements. Provide a consistent and coherent means of identifying, reporting, and escalating cyber risk across Navy Digital and the RN. Provide an interface between Navy Digital projects and MoD Information Assurance stakeholders e.g., Cyber Defence and Risk Accreditor. The ability to adapt and respond to future changes in security requirements and approaches towards Information Assurance. Providing knowledge and experience to assist Navy Digital to implement working-level technical, physical, and procedural security controls in accordance with MOD policy and local operating environments i.e., UK fixed locations responsible for hosting Navy Digital capability. Person Specification To be considered for this role you will have the following: Desirable Skills MOD security clearance or be content to undergo Security Clearance to SC level. Experience within security assurance and/or cyber risk Knowledge of industry standards and cyber security/risk Background knowledge of either naval or maritime would be advantageous Excellent communication skills Able to follow laid down process Computer literate and good knowledge of Microsoft applications. Role specifics Start date - ASAP End date - 31st July 2028 Rate - dependent on experience and interview Base Location - Portsmouth Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Job Title: Cyber Security Assurance Specialist (Application Security) Client: Urenco Rate: £700 per day Location: Hybrid Minimum 2 days per week in Paddington, London Clearance: Active SC Clearance required About the Client Urenco is a world leader in the enrichment of uranium for use in the civil nuclear industry. Operating across the United Kingdom, United States, Netherlands, and Germany, Urenco plays a critical role in enabling the safe, sustainable use of nuclear technology worldwide. The Group CISO function is responsible for continuously developing and enhancing Urenco s cyber security portfolio to protect the organisation, its customers, and the public. The CISO team is structured across three core areas: Governance, Risk & Compliance (GRC) Operational Technology (OT) Cyber & Cyber Assurance Threat Defence This opportunity sits within the Cyber Assurance Team , reporting directly to the Head of Cyber Security Assurance. Role Overview We are seeking an experienced Cyber Security Assurance Specialist with a strong focus on application security across both on-premises and cloud environments. You will play a key role in improving cyber security maturity across the organisation by providing assurance over security designs, assessing risk, and developing application security standards and policies. The role requires close collaboration with IT, Information Security, and business stakeholders, translating business requirements into secure, practical solutions. This is a highly visible position requiring strong communication skills, sound business judgement, and the ability to operate effectively in agile delivery environments. Key Responsibilities 1. Security Design & Solution Assurance Review and assure technical designs against security policies and standards Identify security design gaps and recommend appropriate control improvements Author and review high-quality security documentation Provide security oversight for both on-premises and cloud-based solutions Act as a trusted advisor and security advocate across the business Communicate effectively with stakeholders to embed secure-by-design principles 2. Security Risk Assessment & Control Assurance Produce formal security risk assessments in collaboration with GRC, architects, and IT teams Define and agree risk mitigations and compensating controls Assure implementation and effectiveness of technical controls Translate business strategy into secure architecture guidance Conduct supplier assurance across on-premises, cloud, and hybrid services 3. Security Standards, Policies & Governance Develop and maintain application security policies, standards, and guidelines Align security frameworks with broader business strategy Track emerging security practices and ensure standards remain current Support the continuous improvement of cyber security maturity Essential Experience Minimum 5 years experience in Information Security Assurance with a focus on application security Experience working in a global organisation Strong knowledge of regulatory compliance and security frameworks such as: ISO 27000 series NIST SP 800 series NIST Cyber Security Framework Experience in: Secure application design and review Cloud security assurance Penetration testing and vulnerability management Supplier security assurance Desirable Experience Knowledge of nuclear industry regulations across the UK, US, Netherlands, and Germany Understanding of government information classifications Experience in OT security environments Technical Knowledge Strong understanding of security controls across multiple asset types including data, networks, devices, and users, covering: Software Asset Inventory & Control Data Protection Secure Configuration Management Continuous Vulnerability Management Audit Log Management Malware Defences Disaster Recovery Service Provider Security Management Application Security & Penetration Testing Qualifications & Certifications Degree (BS/MS) in Computer Science, Information Security, or equivalent experience Relevant certifications such as: CISSP CISA CSSLP OWASP ASVS / OWASP Top 10 GIAC (GWAPT, GCSA) CASE Certified DevSecOps Professional Key Competencies Strong business acumen with ability to align security to organisational objectives Adaptable and responsive to changing risk landscapes Excellent written and verbal communication skills Strong analytical and decision-making capability Team-oriented with experience working across diverse stakeholders Self-motivated with a sense of urgency and delivery focus Organised and able to manage multiple priorities Additional Information Hybrid working model minimum 2 days per week onsite in Paddington Occasional travel may be required Active SC clearance is mandatory
31/03/2026
Contractor
Job Title: Cyber Security Assurance Specialist (Application Security) Client: Urenco Rate: £700 per day Location: Hybrid Minimum 2 days per week in Paddington, London Clearance: Active SC Clearance required About the Client Urenco is a world leader in the enrichment of uranium for use in the civil nuclear industry. Operating across the United Kingdom, United States, Netherlands, and Germany, Urenco plays a critical role in enabling the safe, sustainable use of nuclear technology worldwide. The Group CISO function is responsible for continuously developing and enhancing Urenco s cyber security portfolio to protect the organisation, its customers, and the public. The CISO team is structured across three core areas: Governance, Risk & Compliance (GRC) Operational Technology (OT) Cyber & Cyber Assurance Threat Defence This opportunity sits within the Cyber Assurance Team , reporting directly to the Head of Cyber Security Assurance. Role Overview We are seeking an experienced Cyber Security Assurance Specialist with a strong focus on application security across both on-premises and cloud environments. You will play a key role in improving cyber security maturity across the organisation by providing assurance over security designs, assessing risk, and developing application security standards and policies. The role requires close collaboration with IT, Information Security, and business stakeholders, translating business requirements into secure, practical solutions. This is a highly visible position requiring strong communication skills, sound business judgement, and the ability to operate effectively in agile delivery environments. Key Responsibilities 1. Security Design & Solution Assurance Review and assure technical designs against security policies and standards Identify security design gaps and recommend appropriate control improvements Author and review high-quality security documentation Provide security oversight for both on-premises and cloud-based solutions Act as a trusted advisor and security advocate across the business Communicate effectively with stakeholders to embed secure-by-design principles 2. Security Risk Assessment & Control Assurance Produce formal security risk assessments in collaboration with GRC, architects, and IT teams Define and agree risk mitigations and compensating controls Assure implementation and effectiveness of technical controls Translate business strategy into secure architecture guidance Conduct supplier assurance across on-premises, cloud, and hybrid services 3. Security Standards, Policies & Governance Develop and maintain application security policies, standards, and guidelines Align security frameworks with broader business strategy Track emerging security practices and ensure standards remain current Support the continuous improvement of cyber security maturity Essential Experience Minimum 5 years experience in Information Security Assurance with a focus on application security Experience working in a global organisation Strong knowledge of regulatory compliance and security frameworks such as: ISO 27000 series NIST SP 800 series NIST Cyber Security Framework Experience in: Secure application design and review Cloud security assurance Penetration testing and vulnerability management Supplier security assurance Desirable Experience Knowledge of nuclear industry regulations across the UK, US, Netherlands, and Germany Understanding of government information classifications Experience in OT security environments Technical Knowledge Strong understanding of security controls across multiple asset types including data, networks, devices, and users, covering: Software Asset Inventory & Control Data Protection Secure Configuration Management Continuous Vulnerability Management Audit Log Management Malware Defences Disaster Recovery Service Provider Security Management Application Security & Penetration Testing Qualifications & Certifications Degree (BS/MS) in Computer Science, Information Security, or equivalent experience Relevant certifications such as: CISSP CISA CSSLP OWASP ASVS / OWASP Top 10 GIAC (GWAPT, GCSA) CASE Certified DevSecOps Professional Key Competencies Strong business acumen with ability to align security to organisational objectives Adaptable and responsive to changing risk landscapes Excellent written and verbal communication skills Strong analytical and decision-making capability Team-oriented with experience working across diverse stakeholders Self-motivated with a sense of urgency and delivery focus Organised and able to manage multiple priorities Additional Information Hybrid working model minimum 2 days per week onsite in Paddington Occasional travel may be required Active SC clearance is mandatory
Integration Engineer (must be eligible for SC clearance) 550 per day Outside IR35 Contract / 6 months Hybrid - 3 days a week in Stevenage The Company Akkodis is a global leader in engineering, technology, and R&D, harnessing the power of connected data to drive digital transformation and innovation for a smarter, more sustainable future. As part of the Adecco Group, Akkodis employs over 50,000 engineers and digital specialists across 30 countries in North America, EMEA, and APAC. Our teams bring extensive cross-sector knowledge in critical technology areas such as mobility, software services, robotics, simulations, cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today's rapidly evolving markets. The Role I am looking for an experienced Integration Engineer to join our software & integration team. In this role, you'll be responsible for the discovery, design, and documentation of integrations across our cloud platforms, enabling seamless data flow between systems. You will work closely with software engineers, business analysts, cloud architects, and QA teams to deliver scalable and maintainable integration solutions. This is a hybrid role with the successful candidate required to be in the Stevenage head office 3 days a week on average. You must either hold or be eligible for SC clearance. Responsibilities Design and develop integrations for implementation within a low-code/no-code environment Collaborate with business analysts and solution architects to translate business requirements into integration solutions Document integration designs, data flows, and technical specifications clearly and comprehensively Configure and maintain API-based, event-driven, and batch integrations between SaaS and on-premise systems Ensure integrations are secure and compliant, following best practices Participate in code reviews, testing for integration solutions Maintain awareness of low-code/no-code platform features and enhancements to recommend best-fit solutions Skills and Experience Proven experience with low-code/no-code integration platforms Must have experience and understanding of AWS / Azure / MuleSoft or other drag and drop architectures. Experience with MuleSoft if preferred although other integration platforms e.g. Boomi or Informatica will be considered Familiarity with API design and management, REST/SOAP services, and event driven architectures Experience in documenting integration solutions, data flows, and technical specifications Strong problem-solving skills and ability to work in cross-functional teams Must already hold or be eligible for SC clearance Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
31/03/2026
Contractor
Integration Engineer (must be eligible for SC clearance) 550 per day Outside IR35 Contract / 6 months Hybrid - 3 days a week in Stevenage The Company Akkodis is a global leader in engineering, technology, and R&D, harnessing the power of connected data to drive digital transformation and innovation for a smarter, more sustainable future. As part of the Adecco Group, Akkodis employs over 50,000 engineers and digital specialists across 30 countries in North America, EMEA, and APAC. Our teams bring extensive cross-sector knowledge in critical technology areas such as mobility, software services, robotics, simulations, cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today's rapidly evolving markets. The Role I am looking for an experienced Integration Engineer to join our software & integration team. In this role, you'll be responsible for the discovery, design, and documentation of integrations across our cloud platforms, enabling seamless data flow between systems. You will work closely with software engineers, business analysts, cloud architects, and QA teams to deliver scalable and maintainable integration solutions. This is a hybrid role with the successful candidate required to be in the Stevenage head office 3 days a week on average. You must either hold or be eligible for SC clearance. Responsibilities Design and develop integrations for implementation within a low-code/no-code environment Collaborate with business analysts and solution architects to translate business requirements into integration solutions Document integration designs, data flows, and technical specifications clearly and comprehensively Configure and maintain API-based, event-driven, and batch integrations between SaaS and on-premise systems Ensure integrations are secure and compliant, following best practices Participate in code reviews, testing for integration solutions Maintain awareness of low-code/no-code platform features and enhancements to recommend best-fit solutions Skills and Experience Proven experience with low-code/no-code integration platforms Must have experience and understanding of AWS / Azure / MuleSoft or other drag and drop architectures. Experience with MuleSoft if preferred although other integration platforms e.g. Boomi or Informatica will be considered Familiarity with API design and management, REST/SOAP services, and event driven architectures Experience in documenting integration solutions, data flows, and technical specifications Strong problem-solving skills and ability to work in cross-functional teams Must already hold or be eligible for SC clearance Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Head of IT Redhill, Surrey 5 days per week in the office Head of IT needed for a leading organisation based in Redhill, Surrey, who are looking to employ an experienced Head of IT as part of their technology transformation with in-depth knowledge of Microsoft stack and hybrid/Cloud technologies (MS 365, Azure, Active Directory, SQL server, Entra), Virtualization technologies and networking (Cisco, Juniper), Windows Server, Network security, End User device management, project management, implementing ISO Standards (ISO27001, ISO9001). Responsible for the maintenance and gradual migration of legacy systems (e.g. databases, applications, file storage, etc.) from on-premise to a new Cloud/Hybrid architectures. This is both hand-on and a management position across multiple sites. The role requires 5 days per week in the Redhill office. Salary: c 80,000 - 85,000 per annum 25 day's holiday Pension Plan Flexible working hours Some of the main duties of the Head of IT will include: Maintenance of legacy on-premise/hybrid systems, with eventual migration to new Cloud architectures Regularly examine the organisation's information security risks, taking account of the threats, vulnerabilities, and potential impacts Develop and maintain recovery plans to address equipment, power, or security failure to ensure preservation of technology, data and business continuity Design and implement a comprehensive suite of information security controls and risk mitigations Monitor online security and take appropriate steps to address security breaches if necessary Coordinate training/on-boarding for new technology users and help them become familiar with equipment, networks and systems Organise and engage in support, troubleshooting, and repair of systems and infrastructure Manage departmental budget and track spending on equipment, licences and staff In order to be the successful Head of IT and have a chance to gain such an exciting opportunity you will ideally need to have the following : Proven experience in transforming traditional IT support structures Proficiency in Windows Server operating system Skilled in virtualization technologies and networking (e.g. Cisco, Juniper) Strong knowledge of Microsoft stack and Hybrid/Cloud technologies (e.g. MS365, Azure, Active Directory, SQL Server, Entra, etc.) Familiarity with cybersecurity best practices and tools Demonstrated success in establishing and implementing support processes and standards Experience with budget development This really is a fantastic opportunity for a Head of IT to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
31/03/2026
Full time
Head of IT Redhill, Surrey 5 days per week in the office Head of IT needed for a leading organisation based in Redhill, Surrey, who are looking to employ an experienced Head of IT as part of their technology transformation with in-depth knowledge of Microsoft stack and hybrid/Cloud technologies (MS 365, Azure, Active Directory, SQL server, Entra), Virtualization technologies and networking (Cisco, Juniper), Windows Server, Network security, End User device management, project management, implementing ISO Standards (ISO27001, ISO9001). Responsible for the maintenance and gradual migration of legacy systems (e.g. databases, applications, file storage, etc.) from on-premise to a new Cloud/Hybrid architectures. This is both hand-on and a management position across multiple sites. The role requires 5 days per week in the Redhill office. Salary: c 80,000 - 85,000 per annum 25 day's holiday Pension Plan Flexible working hours Some of the main duties of the Head of IT will include: Maintenance of legacy on-premise/hybrid systems, with eventual migration to new Cloud architectures Regularly examine the organisation's information security risks, taking account of the threats, vulnerabilities, and potential impacts Develop and maintain recovery plans to address equipment, power, or security failure to ensure preservation of technology, data and business continuity Design and implement a comprehensive suite of information security controls and risk mitigations Monitor online security and take appropriate steps to address security breaches if necessary Coordinate training/on-boarding for new technology users and help them become familiar with equipment, networks and systems Organise and engage in support, troubleshooting, and repair of systems and infrastructure Manage departmental budget and track spending on equipment, licences and staff In order to be the successful Head of IT and have a chance to gain such an exciting opportunity you will ideally need to have the following : Proven experience in transforming traditional IT support structures Proficiency in Windows Server operating system Skilled in virtualization technologies and networking (e.g. Cisco, Juniper) Strong knowledge of Microsoft stack and Hybrid/Cloud technologies (e.g. MS365, Azure, Active Directory, SQL Server, Entra, etc.) Familiarity with cybersecurity best practices and tools Demonstrated success in establishing and implementing support processes and standards Experience with budget development This really is a fantastic opportunity for a Head of IT to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
On behalf of our client, we are seeking to recruit a Digital Site Relationship Manager to join on a contract until the end of the year. This role acts as the key interface between Digital and operational teams, ensuring digital solutions effectively support business priorities and operational delivery. The successful candidate will build strong stakeholder relationships, support the deployment and performance of digital products, drive continuous improvement and digitalisation initiatives, and act as a trusted advisor to site leadership. The role also supports business process analysis, solution development, and promotes strong cybersecurity practices across operational environments. Role: Digital Site Relationship Manager Pay: 35 per hour Via Umbrella Location: Filton Contract: Monday - Friday 35 hours per week, till the end of the year IR35 Status: Inside Security Clearance : BPSS Responsibilities Build strong relationships with plant leadership and operational teams, acting as the main point of contact for all digital activities. Represent digital services at site governance meetings and report on performance, usage, and value. Lead stakeholder engagement and maintain the site's digital roadmap aligned with business priorities. Coordinate with digital teams (ERP, workplace, infrastructure, and operations technology) to ensure aligned delivery of services. Manage digital demand for the site, prioritising requests and aligning them with operational needs and technology capabilities. Oversee deployment of digital products, ensuring effective coordination with stakeholders and minimal disruption to operations. Lead incident and crisis communication, ensuring issues are resolved and root cause analysis is completed. Promote digitalisation and automation initiatives that improve operational efficiency and user experience. Support cybersecurity improvements by strengthening collaboration between IT and operational technology teams. Coach and develop digital team members, fostering continuous improvement and innovation. Monitor service performance against targets and escalate issues where necessary. Contribute to supplier management, service transitions, and risk management related to digital services. Essential Skills: Broad knowledge of Digital products, organisation & processes. Experience working in an industrial operations environment. Understanding of how IT works on a shop floor Knowledge of Digital tools & applications used in Operations. Knowledge of cyber security practices Stakeholder management skills & experience. Leading and managing and ability to adapt communication to the audience If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
31/03/2026
Contractor
On behalf of our client, we are seeking to recruit a Digital Site Relationship Manager to join on a contract until the end of the year. This role acts as the key interface between Digital and operational teams, ensuring digital solutions effectively support business priorities and operational delivery. The successful candidate will build strong stakeholder relationships, support the deployment and performance of digital products, drive continuous improvement and digitalisation initiatives, and act as a trusted advisor to site leadership. The role also supports business process analysis, solution development, and promotes strong cybersecurity practices across operational environments. Role: Digital Site Relationship Manager Pay: 35 per hour Via Umbrella Location: Filton Contract: Monday - Friday 35 hours per week, till the end of the year IR35 Status: Inside Security Clearance : BPSS Responsibilities Build strong relationships with plant leadership and operational teams, acting as the main point of contact for all digital activities. Represent digital services at site governance meetings and report on performance, usage, and value. Lead stakeholder engagement and maintain the site's digital roadmap aligned with business priorities. Coordinate with digital teams (ERP, workplace, infrastructure, and operations technology) to ensure aligned delivery of services. Manage digital demand for the site, prioritising requests and aligning them with operational needs and technology capabilities. Oversee deployment of digital products, ensuring effective coordination with stakeholders and minimal disruption to operations. Lead incident and crisis communication, ensuring issues are resolved and root cause analysis is completed. Promote digitalisation and automation initiatives that improve operational efficiency and user experience. Support cybersecurity improvements by strengthening collaboration between IT and operational technology teams. Coach and develop digital team members, fostering continuous improvement and innovation. Monitor service performance against targets and escalate issues where necessary. Contribute to supplier management, service transitions, and risk management related to digital services. Essential Skills: Broad knowledge of Digital products, organisation & processes. Experience working in an industrial operations environment. Understanding of how IT works on a shop floor Knowledge of Digital tools & applications used in Operations. Knowledge of cyber security practices Stakeholder management skills & experience. Leading and managing and ability to adapt communication to the audience If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
We are recruiting for two 2nd Line IT Service Desk Engineers to join our knowledgeable team, headed up by an experienced Team Leader. As one of our Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing Tailor Made Technologies in a professional and courteous manner. This role is based on our site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure.
31/03/2026
Full time
We are recruiting for two 2nd Line IT Service Desk Engineers to join our knowledgeable team, headed up by an experienced Team Leader. As one of our Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing Tailor Made Technologies in a professional and courteous manner. This role is based on our site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure.
Principal Digital Forensics Analyst 65,000 - 70,000 + bonus + extensive benefits Full Time / Permanent Remote with occasional travel to West Midlands offices and labs and sites throughout the UK for major incidents The Role and Company: I am looking for a driven and experienced Principal Digital Forensics Analyst to join a large nationally recognised brand head quartered in the West Midlands. As the Principal Digital Forensics Analyst, you will be the most senior analyst in the team and will possess expert level of proficiency in forensically acquiring, preserving, and analysing digital evidence across a variety of platforms to support internal investigations, e-discovery, litigation, and incident response efforts. The Principal Analyst will also take a lead role in complex cases, develop forensic methodologies, and mentor other team members. This role can be primarily remote based however the successful candidate must be willing to travel to the West Midlands head offices and labs and sites throughout the UK for major incidents. Key Responsibilities: Lead and conduct digital forensic investigations to identify causes and impacts of cyber incidents, insider threats, fraud, IP theft, and regulatory non-compliance. Acquire and process digital evidence across multiple sources (laptops, servers, mobile, cloud, network logs) to ensure evidential integrity and maintain a strict chain of custody. Perform forensic analysis of file systems, OS artefacts, memory, network traffic, and malware to reconstruct events and determine root causes. Prepare and deliver detailed technical reports and executive summaries to communicate findings clearly to technical, legal, and senior business stakeholders. Research and implement emerging forensic tools and methodologies to enhance investigation capabilities and maintain operational excellence. Collaborate with the Cyber Security Incident Response Team to provide rapid forensic support during live cybersecurity incidents. Experience required: Proven Digital Forensics experience operating at a senior / lead level within large and complex enterprise organisations. Previous experience or a practical understanding of Operational Technology (OT) cyber security frameworks and standards. Proven expert knowledge of core forensic principles, evidence handling best practices, and the legal framework surrounding digital evidence, seizure of items and chain of custody. Expert level proficiency with industry leading forensic tools. Deep understanding of operating system internals (Windows, macOS, Linux) and file systems. Solid experience with network forensics, log analysis, and an understanding of network protocols (TCP/IP). Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
31/03/2026
Full time
Principal Digital Forensics Analyst 65,000 - 70,000 + bonus + extensive benefits Full Time / Permanent Remote with occasional travel to West Midlands offices and labs and sites throughout the UK for major incidents The Role and Company: I am looking for a driven and experienced Principal Digital Forensics Analyst to join a large nationally recognised brand head quartered in the West Midlands. As the Principal Digital Forensics Analyst, you will be the most senior analyst in the team and will possess expert level of proficiency in forensically acquiring, preserving, and analysing digital evidence across a variety of platforms to support internal investigations, e-discovery, litigation, and incident response efforts. The Principal Analyst will also take a lead role in complex cases, develop forensic methodologies, and mentor other team members. This role can be primarily remote based however the successful candidate must be willing to travel to the West Midlands head offices and labs and sites throughout the UK for major incidents. Key Responsibilities: Lead and conduct digital forensic investigations to identify causes and impacts of cyber incidents, insider threats, fraud, IP theft, and regulatory non-compliance. Acquire and process digital evidence across multiple sources (laptops, servers, mobile, cloud, network logs) to ensure evidential integrity and maintain a strict chain of custody. Perform forensic analysis of file systems, OS artefacts, memory, network traffic, and malware to reconstruct events and determine root causes. Prepare and deliver detailed technical reports and executive summaries to communicate findings clearly to technical, legal, and senior business stakeholders. Research and implement emerging forensic tools and methodologies to enhance investigation capabilities and maintain operational excellence. Collaborate with the Cyber Security Incident Response Team to provide rapid forensic support during live cybersecurity incidents. Experience required: Proven Digital Forensics experience operating at a senior / lead level within large and complex enterprise organisations. Previous experience or a practical understanding of Operational Technology (OT) cyber security frameworks and standards. Proven expert knowledge of core forensic principles, evidence handling best practices, and the legal framework surrounding digital evidence, seizure of items and chain of custody. Expert level proficiency with industry leading forensic tools. Deep understanding of operating system internals (Windows, macOS, Linux) and file systems. Solid experience with network forensics, log analysis, and an understanding of network protocols (TCP/IP). Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
IT Technician Location: Longbow Close, Shrewsbury Salary: £30,000pa to £35,000pa (dependent upon experience) Hours: Permanent, 37.5 hours per week (part-time hours may also be considered) Shropdoc Putting Patients at the Heart of Everything We Do About Us: Shropdoc is a not-for-profit, provider-led organisation delivering urgent primary care services. Our core services include Powys Out of Hours (OOH) GP care, urgent care triage, home visiting, face-to-face clinical services, Care Co-ordination Services and Oncology Helpline. We work collaboratively with NHS partners and other health and care organisations to ensure patients receive safe, responsive, and high-quality care when their usual GP practice is closed or when urgent support is needed. Our mission is simple: to keep the patient at the heart of all that we do. We are committed to excellence in patient care, accessibility, and safety, while fostering a working environment built on integrity, kindness, and collaboration. Our values - Community, Quality, Kindness, Integrity, and Development - guide everything we do and underpin our commitment to supporting and developing our staff. The Role IT Technician Are you ready to take your IT career to the next level? Shropdoc is looking for a proactive and people-focused IT Technician to help keep our essential healthcare services running smoothly. This is a varied, hands-on role where you will play a key part in supporting the organisation s digital systems and infrastructure. You will provide technical support across Microsoft 365, Intune, SharePoint, clinical systems, VoIP telephony and our wider IT environment. From resolving day-to-day support requests to contributing to cyber security, system administration and project work, no two days are the same. The role is primarily based at Shropdoc s Head Office in Shrewsbury during office hours, but you will be expected to meet the demands of services in operation at multiple sites which operate 24 hours a day, seven days per week, so occasional out-of-hours, site visits and remote support work will be involved. About You: You will be a highly organised, flexible, and reliable individual who is committed to delivering excellent service. We are looking for someone who: has experience providing 2nd line IT support and is confident troubleshooting Windows systems, devices and cloud platforms. has skills in, or is keen to develop expertise across, Microsoft 365, Active Directory/Entra, Intune, networking and telephony. is a clear communicator who remains calm under pressure and enjoys solving problems. is organised, customer-focused and adaptable, with the flexibility to support occasional out-of-hours work when required. If you are technically capable, enthusiastic and looking for a role where your work directly supports vital patient care services, we would love to hear from you. What We Offer: Supportive team: Regular one-to-ones and collaborative meetings. In a supportive and inclusive working environment, where teamwork, respect, and development are valued. Career development: Full training and professional development opportunities Work-life balance: Flexible hours discussed with the successful candidate Competitive benefits: NHS Pension Enhanced holidays (25 days, rising to 27 with service) Occupational sick pay and family friendly policies Cycle to Work Scheme Employee Assistance Program (Paycare) A supportive and inclusive working environment, where teamwork, respect, and development are valued. To Apply If you feel you are a suitable candidate and would like to work for Shropdoc, please don t hesitate to apply. At Shropdoc, we are committed to an inclusive workplace where all individuals, including those with disabilities, are valued. We encourage applications from candidates with disabilities and are dedicated to providing the support and adjustments needed for success in the role. Closing Date: 23 March 2026 Please note that the shortlisting of candidates will take place throughout the duration of advert being live. Shropdoc reserves the right to close the advert early if the successful candidate is selected. Shropdoc is committed to safeguarding and promoting the welfare of our patients and expects all staff, contractors and volunteers to share this commitment. Candidates will undergo thorough onboarding and safeguarding checks including checks with the Disclosure and Barring Service. In line with our commitment under the Armed Forces Covenant, we guarantee an interview to applicants from the Armed Forces community who meet all of the essential criteria set out in the person specification.
31/03/2026
Full time
IT Technician Location: Longbow Close, Shrewsbury Salary: £30,000pa to £35,000pa (dependent upon experience) Hours: Permanent, 37.5 hours per week (part-time hours may also be considered) Shropdoc Putting Patients at the Heart of Everything We Do About Us: Shropdoc is a not-for-profit, provider-led organisation delivering urgent primary care services. Our core services include Powys Out of Hours (OOH) GP care, urgent care triage, home visiting, face-to-face clinical services, Care Co-ordination Services and Oncology Helpline. We work collaboratively with NHS partners and other health and care organisations to ensure patients receive safe, responsive, and high-quality care when their usual GP practice is closed or when urgent support is needed. Our mission is simple: to keep the patient at the heart of all that we do. We are committed to excellence in patient care, accessibility, and safety, while fostering a working environment built on integrity, kindness, and collaboration. Our values - Community, Quality, Kindness, Integrity, and Development - guide everything we do and underpin our commitment to supporting and developing our staff. The Role IT Technician Are you ready to take your IT career to the next level? Shropdoc is looking for a proactive and people-focused IT Technician to help keep our essential healthcare services running smoothly. This is a varied, hands-on role where you will play a key part in supporting the organisation s digital systems and infrastructure. You will provide technical support across Microsoft 365, Intune, SharePoint, clinical systems, VoIP telephony and our wider IT environment. From resolving day-to-day support requests to contributing to cyber security, system administration and project work, no two days are the same. The role is primarily based at Shropdoc s Head Office in Shrewsbury during office hours, but you will be expected to meet the demands of services in operation at multiple sites which operate 24 hours a day, seven days per week, so occasional out-of-hours, site visits and remote support work will be involved. About You: You will be a highly organised, flexible, and reliable individual who is committed to delivering excellent service. We are looking for someone who: has experience providing 2nd line IT support and is confident troubleshooting Windows systems, devices and cloud platforms. has skills in, or is keen to develop expertise across, Microsoft 365, Active Directory/Entra, Intune, networking and telephony. is a clear communicator who remains calm under pressure and enjoys solving problems. is organised, customer-focused and adaptable, with the flexibility to support occasional out-of-hours work when required. If you are technically capable, enthusiastic and looking for a role where your work directly supports vital patient care services, we would love to hear from you. What We Offer: Supportive team: Regular one-to-ones and collaborative meetings. In a supportive and inclusive working environment, where teamwork, respect, and development are valued. Career development: Full training and professional development opportunities Work-life balance: Flexible hours discussed with the successful candidate Competitive benefits: NHS Pension Enhanced holidays (25 days, rising to 27 with service) Occupational sick pay and family friendly policies Cycle to Work Scheme Employee Assistance Program (Paycare) A supportive and inclusive working environment, where teamwork, respect, and development are valued. To Apply If you feel you are a suitable candidate and would like to work for Shropdoc, please don t hesitate to apply. At Shropdoc, we are committed to an inclusive workplace where all individuals, including those with disabilities, are valued. We encourage applications from candidates with disabilities and are dedicated to providing the support and adjustments needed for success in the role. Closing Date: 23 March 2026 Please note that the shortlisting of candidates will take place throughout the duration of advert being live. Shropdoc reserves the right to close the advert early if the successful candidate is selected. Shropdoc is committed to safeguarding and promoting the welfare of our patients and expects all staff, contractors and volunteers to share this commitment. Candidates will undergo thorough onboarding and safeguarding checks including checks with the Disclosure and Barring Service. In line with our commitment under the Armed Forces Covenant, we guarantee an interview to applicants from the Armed Forces community who meet all of the essential criteria set out in the person specification.
Murphy is recruiting for a Senior IT Project Manager to work with the ever growing It Team at Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. In this role you will manage a range of stimulating, challenging and rewarding projects, helping to ensure successful delivery against agreed scope, schedule, budget, and quality standards, whilst driving strong governance, proactive risk management, and high-quality stakeholder engagement. You will work closely with sponsors and staff from operational, business support and IT services, as well as with third party suppliers and vendors. Reporting to the Head of IT Programme Management, and working closely with the IT Programme Management Office, you will be joining a growing team of enthusiastic project and programme management professionals, who are focussed on driving and implementing digital transformation and change. The ideal candidate will come with energy, significant project management experience, highly developed organisational skills, a good understanding of programme management and a track record of successful project delivery A day in the life of a Murphy IT Project Manager Lead end-to-end delivery of multiple IT projects. Manage the full lifecycle of digital, data and technology projects, ensuring successful delivery against scope, budget, timeline, and quality requirements. Ensuring alignment with business objectives, requirements, governance frameworks and the IT strategy. Drive project scoping and definition, including business case development, requirements gathering, definition of deliverables, identification of benefits, and agreement of success metrics, in conjunction with business analysts, subject matter experts, sponsors and stakeholders. Ensure compliance with agreed project standards in relation to governance, processes, frameworks and documentation, in accordance with, and overseen by the Project Management Office, and be an advocate for best practice. Develop and maintain detailed project plans. Create and maintain project documentation including Project Initiation Document, plans, RAID logs, budgets, and change controls, ensuring full alignment with IT governance and Programme Management Office standards. Identify and manage risks and issues throughout the project lifecycle, implementing mitigations and escalating appropriately. Oversee technology design and implementation. Collaborate with Solution Architecture, Infrastructure, Network, Cyber Security, and Applications teams to ensure solutions are properly designed, tested, and deployed in-line with IT standards and best practice. Ensure timely deployment of systems, networks, platforms, devices, and security technologies needed to support business operations and strategic initiatives. Lead cross functional project teams. Provide direction, coordination, and guidance in both matrix and multidisciplinary environments. Provide direction to IT teams and oversee third party suppliers and vendors to ensure coordinated delivery and high-quality outcomes. Develop trusted and robust relationships with project sponsors, subject matter experts, stakeholders and IT staff to ensure that project delivery success is maximised. Manage vendor and supplier relationships. Serve as a key point of contact within the IT department, providing clear updates, managing expectations, and building effective working relationships across technical and non-technical teams. Deliver clear and effective reporting. Reporting to sponsors, stakeholders, steering groups, and senior leadership through dashboards, status reports, and governance packs. Management of change requests. Ensure that change requests are properly defined, documented, reviewed and signed-off by project sponsors and that the impact and consequence of any change request is understood. Ensure effective handover of projects to operational support teams. Ensure that projects are handed over effectively and that all necessary training, support and materials are in place to effect smooth transition to business as usual. Support the Head of IT Programme Management and the Programme Management Office in identifying interdependencies and issues that may adversely impact delivery of IT projects and work plans. Still interested does thsi sound like you? Bachelor's degree, or equivalent knowledge and experience, in a project management discipline. Qualifications in recognised project management methodologies e.g. PMP, PRINCE2, APM, or equivalent professional qualification. Recent experience working as a Senior Project Manager supporting the delivery of digital transformation. Proven experience managing budgets, schedules, and stakeholders within formal Programme Management Office frameworks, including governance and assurance, risk and incident management, and benefit realisation. Experience using MS Planner, using a PPM system such as the Wellingtone Accelerator+ application. Excellent verbal and written communication skills, with demonstrable experience in document writing, reporting, presenting, facilitation, negotiation and influencing skills. Skilled at assembling, building, enabling and managing project delivery teams that accept responsibility and who are accountable for their decisions and actions. Works within deadlines, prioritises effectively and delivers at pace. Excellent IT skills, able to use a wide range of software packages including, Microsoft Planner/Project, PowerPoint, Excel, Word, Outlook, Teams, Visio and Devops. Evidence of continuing professional development and appropriate professional registration. Willing to travel to Murphy sites and offices as required to deliver projects and be part of the ongoing development of the IT Programme Management teams and wider IT department.
31/03/2026
Full time
Murphy is recruiting for a Senior IT Project Manager to work with the ever growing It Team at Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. In this role you will manage a range of stimulating, challenging and rewarding projects, helping to ensure successful delivery against agreed scope, schedule, budget, and quality standards, whilst driving strong governance, proactive risk management, and high-quality stakeholder engagement. You will work closely with sponsors and staff from operational, business support and IT services, as well as with third party suppliers and vendors. Reporting to the Head of IT Programme Management, and working closely with the IT Programme Management Office, you will be joining a growing team of enthusiastic project and programme management professionals, who are focussed on driving and implementing digital transformation and change. The ideal candidate will come with energy, significant project management experience, highly developed organisational skills, a good understanding of programme management and a track record of successful project delivery A day in the life of a Murphy IT Project Manager Lead end-to-end delivery of multiple IT projects. Manage the full lifecycle of digital, data and technology projects, ensuring successful delivery against scope, budget, timeline, and quality requirements. Ensuring alignment with business objectives, requirements, governance frameworks and the IT strategy. Drive project scoping and definition, including business case development, requirements gathering, definition of deliverables, identification of benefits, and agreement of success metrics, in conjunction with business analysts, subject matter experts, sponsors and stakeholders. Ensure compliance with agreed project standards in relation to governance, processes, frameworks and documentation, in accordance with, and overseen by the Project Management Office, and be an advocate for best practice. Develop and maintain detailed project plans. Create and maintain project documentation including Project Initiation Document, plans, RAID logs, budgets, and change controls, ensuring full alignment with IT governance and Programme Management Office standards. Identify and manage risks and issues throughout the project lifecycle, implementing mitigations and escalating appropriately. Oversee technology design and implementation. Collaborate with Solution Architecture, Infrastructure, Network, Cyber Security, and Applications teams to ensure solutions are properly designed, tested, and deployed in-line with IT standards and best practice. Ensure timely deployment of systems, networks, platforms, devices, and security technologies needed to support business operations and strategic initiatives. Lead cross functional project teams. Provide direction, coordination, and guidance in both matrix and multidisciplinary environments. Provide direction to IT teams and oversee third party suppliers and vendors to ensure coordinated delivery and high-quality outcomes. Develop trusted and robust relationships with project sponsors, subject matter experts, stakeholders and IT staff to ensure that project delivery success is maximised. Manage vendor and supplier relationships. Serve as a key point of contact within the IT department, providing clear updates, managing expectations, and building effective working relationships across technical and non-technical teams. Deliver clear and effective reporting. Reporting to sponsors, stakeholders, steering groups, and senior leadership through dashboards, status reports, and governance packs. Management of change requests. Ensure that change requests are properly defined, documented, reviewed and signed-off by project sponsors and that the impact and consequence of any change request is understood. Ensure effective handover of projects to operational support teams. Ensure that projects are handed over effectively and that all necessary training, support and materials are in place to effect smooth transition to business as usual. Support the Head of IT Programme Management and the Programme Management Office in identifying interdependencies and issues that may adversely impact delivery of IT projects and work plans. Still interested does thsi sound like you? Bachelor's degree, or equivalent knowledge and experience, in a project management discipline. Qualifications in recognised project management methodologies e.g. PMP, PRINCE2, APM, or equivalent professional qualification. Recent experience working as a Senior Project Manager supporting the delivery of digital transformation. Proven experience managing budgets, schedules, and stakeholders within formal Programme Management Office frameworks, including governance and assurance, risk and incident management, and benefit realisation. Experience using MS Planner, using a PPM system such as the Wellingtone Accelerator+ application. Excellent verbal and written communication skills, with demonstrable experience in document writing, reporting, presenting, facilitation, negotiation and influencing skills. Skilled at assembling, building, enabling and managing project delivery teams that accept responsibility and who are accountable for their decisions and actions. Works within deadlines, prioritises effectively and delivers at pace. Excellent IT skills, able to use a wide range of software packages including, Microsoft Planner/Project, PowerPoint, Excel, Word, Outlook, Teams, Visio and Devops. Evidence of continuing professional development and appropriate professional registration. Willing to travel to Murphy sites and offices as required to deliver projects and be part of the ongoing development of the IT Programme Management teams and wider IT department.
At T V S D we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are T V S D. We are looking for an IoT/IIoT cybersecurity engineer, in a hybrid home and laboratory position, headquartered in the UK to strengthen our IOT cybersecurity team. Your primary objective will be to deliver cybersecurity assessment and certification evaluation of products and components. Examples of the tasks, include, but are not limited to; assessment to latest cybersecurity standards, penetration testing (IoT and WebApp), threat modelling, firmware investigation, code analysis etc. This service will be provided to external clients, who will predominantly be manufacturers of wired and wireless IoT/IIoT devices. You will be part of a dynamic, professional global team whose core values include operating with integrity, being solutions orientated and being committed to building and sustaining long-term relationships with our customers. You will regularly engage with customers and attend to customer requirements and, using your technical expertise, you will contribute to the development and scaling of a robust product certification framework. Your role will include testing products as well as contributing to the development of an evolving and dynamic cyber assessment service. Main Duties & Responsibilities: Perform assessments to the latest cybersecurity regulations, standards and guidelines Perform security reviews and testing of IOT hardware devices, including application design, embedded software, web applications, web services and mobile applications to bespoke test programs and the latest regulatory cybersecurity requirements Hardware penetration testing Skilled in the use of the appropriate software tools used in assessments and penetration Engage with customers, understand their products and assessment requirements, and define bespoke test programs based upon our customer needs Actively contribute to the development of the TUV SUD security program with a focus on IIoT/IoT devices. Participate and contribute on global cybersecurity regulatory standards committees Provide training to customers on the interpretation of regulatory standards and best practice Fluent written and spoken English (other language skills would be desirable). Essential Criteria: Relevant Cybersecurity qualification, preferably a cybersecurity degree (BSc/MSc/PhD) or equivalent cybersecurity qualification Experience in a penetration testing (SW/HW) or similar offensive security A commitment to customer service excellence. Strong analytical skills and efficient problem solving. Ability to work unsupervised, under pressure and meet deadlines. Creative with strong commitment to quality and excellence. Desirable Criteria: Assessment experience to EN (Apply online only), EN 18031-x series of standards, NIST 8259, NIST CSF, etc Additional cybersecurity credentials such as OWASP, OSCP, CISSP etc Knowledge of security architecture design and applying regulatory guidance on cybersecurity assessment methodologies for risk management. Practical knowledge with the development and implementation of electronic, network, or data security related controls (encryption, digital signatures, secure boot, access control, password management). Understanding how to implement security activities such as vulnerability and patch management, threat intelligence etc. Hands-on practical knowledge with reverse engineering and/or vulnerability testing tools and techniques. Experience in common scripting languages such as Python, Ruby, LUA, Powershell or BASH and at least one development language e.g. Java, C, C# or similar would benefit the role. Experience in product development and testing. Further Information: T V S D in the UK offers a competitive salary and benefits package that includes a minimum of 33 days holiday entitlement (for full-time employees, including public holidays), a contributory Group Personal Pension Plan and a non-contributory Group Life Assurance Scheme. We also offer various Salary Exchange/Sacrifice schemes (buying/selling holiday, cycle to work scheme, pensions), incentive schemes and comprehensive wellbeing support (Employee Assistance Programme, Dental Scheme and Occupational Health services). Dependent on their role, employees may also be eligible for hybrid/permanent home-working, a Company Car/Car Allowance and Private Medical Insurance. At T V S D, we have employees from more than 100 different countries collaborating together. People of different backgrounds, skills, and pursuing different life goals. Our strength comes from these countless and varied perspectives. We are committed to be an inclusive and diverse workplace by welcoming people of all backgrounds. We want Diversity & Inclusion (D&I) to be a foundation of our company and create an environment where all our employees can trust they will be treated with respect, regardless of gender, nationality, ethnic background, faith, beliefs, disabilities, age, sexual orientation, or identity. As such, our employees are expected to behave at all times in a manner consistent with T V S D Code of Ethics and Company values. We firmly believe embedding D&I in the heart of what we do will inherently contribute to the success of T V S D. Click here to find out more about Diversity at T V S D.
31/03/2026
Full time
At T V S D we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are T V S D. We are looking for an IoT/IIoT cybersecurity engineer, in a hybrid home and laboratory position, headquartered in the UK to strengthen our IOT cybersecurity team. Your primary objective will be to deliver cybersecurity assessment and certification evaluation of products and components. Examples of the tasks, include, but are not limited to; assessment to latest cybersecurity standards, penetration testing (IoT and WebApp), threat modelling, firmware investigation, code analysis etc. This service will be provided to external clients, who will predominantly be manufacturers of wired and wireless IoT/IIoT devices. You will be part of a dynamic, professional global team whose core values include operating with integrity, being solutions orientated and being committed to building and sustaining long-term relationships with our customers. You will regularly engage with customers and attend to customer requirements and, using your technical expertise, you will contribute to the development and scaling of a robust product certification framework. Your role will include testing products as well as contributing to the development of an evolving and dynamic cyber assessment service. Main Duties & Responsibilities: Perform assessments to the latest cybersecurity regulations, standards and guidelines Perform security reviews and testing of IOT hardware devices, including application design, embedded software, web applications, web services and mobile applications to bespoke test programs and the latest regulatory cybersecurity requirements Hardware penetration testing Skilled in the use of the appropriate software tools used in assessments and penetration Engage with customers, understand their products and assessment requirements, and define bespoke test programs based upon our customer needs Actively contribute to the development of the TUV SUD security program with a focus on IIoT/IoT devices. Participate and contribute on global cybersecurity regulatory standards committees Provide training to customers on the interpretation of regulatory standards and best practice Fluent written and spoken English (other language skills would be desirable). Essential Criteria: Relevant Cybersecurity qualification, preferably a cybersecurity degree (BSc/MSc/PhD) or equivalent cybersecurity qualification Experience in a penetration testing (SW/HW) or similar offensive security A commitment to customer service excellence. Strong analytical skills and efficient problem solving. Ability to work unsupervised, under pressure and meet deadlines. Creative with strong commitment to quality and excellence. Desirable Criteria: Assessment experience to EN (Apply online only), EN 18031-x series of standards, NIST 8259, NIST CSF, etc Additional cybersecurity credentials such as OWASP, OSCP, CISSP etc Knowledge of security architecture design and applying regulatory guidance on cybersecurity assessment methodologies for risk management. Practical knowledge with the development and implementation of electronic, network, or data security related controls (encryption, digital signatures, secure boot, access control, password management). Understanding how to implement security activities such as vulnerability and patch management, threat intelligence etc. Hands-on practical knowledge with reverse engineering and/or vulnerability testing tools and techniques. Experience in common scripting languages such as Python, Ruby, LUA, Powershell or BASH and at least one development language e.g. Java, C, C# or similar would benefit the role. Experience in product development and testing. Further Information: T V S D in the UK offers a competitive salary and benefits package that includes a minimum of 33 days holiday entitlement (for full-time employees, including public holidays), a contributory Group Personal Pension Plan and a non-contributory Group Life Assurance Scheme. We also offer various Salary Exchange/Sacrifice schemes (buying/selling holiday, cycle to work scheme, pensions), incentive schemes and comprehensive wellbeing support (Employee Assistance Programme, Dental Scheme and Occupational Health services). Dependent on their role, employees may also be eligible for hybrid/permanent home-working, a Company Car/Car Allowance and Private Medical Insurance. At T V S D, we have employees from more than 100 different countries collaborating together. People of different backgrounds, skills, and pursuing different life goals. Our strength comes from these countless and varied perspectives. We are committed to be an inclusive and diverse workplace by welcoming people of all backgrounds. We want Diversity & Inclusion (D&I) to be a foundation of our company and create an environment where all our employees can trust they will be treated with respect, regardless of gender, nationality, ethnic background, faith, beliefs, disabilities, age, sexual orientation, or identity. As such, our employees are expected to behave at all times in a manner consistent with T V S D Code of Ethics and Company values. We firmly believe embedding D&I in the heart of what we do will inherently contribute to the success of T V S D. Click here to find out more about Diversity at T V S D.
IT Technical & Operations Manager Cardiff - Hybrid (3 days onsite) IntaPeople have partnered exlusively with a growing financial services organisation in Cardiff is looking for an IT Technical & Operations Manager to take ownership of the company s technology environment and support the continued growth of the business. This is a hands-on technical leadership role within a small, highly regulated organisation. You ll work closely with the Head of IT, overseeing day-to-day technology operations while coordinating with managed service providers and technology vendors who deliver elements of the infrastructure and security platforms. The focus of the role is ensuring the company s systems remain secure, stable and compliant , while enabling colleagues across the business to work efficiently using modern workplace tools. A key part of the role will be managing and improving the organisation s Microsoft 365 environment , including Exchange Online, SharePoint, Teams, OneDrive and Azure Active Directory. You ll oversee identity governance controls such as MFA and conditional access, while ensuring configuration standards support security, compliance and operational efficiency. You ll also coordinate with external partners responsible for infrastructure, security and cloud services, ensuring suppliers deliver against agreed service levels and that systems remain aligned with internal security policies and regulatory expectations. Alongside supplier management, you ll oversee core systems and user access management, support incident response activities and maintain business continuity and disaster recovery readiness. The role will also involve supporting internal audits, regulatory reviews and technology governance processes, ensuring documentation and operational controls are maintained to the standards expected within a regulated financial services environment. This position suits someone who enjoys working in a hands-on environment within a smaller organisation, where strong communication, ownership and problem-solving are essential. Key experience required: Strong hands-on experience with Microsoft 365 and Azure Active Directory Background in IT infrastructure, systems administration or technical operations Good understanding of cyber security principles and security tooling Experience working with managed service providers or third-party technology vendors Exposure to regulated or security-focused environments Strong stakeholder communication skills Benefits Hybrid working - 3 days onsite in Cardiff Free parking Gym membership Private healthcare (Bupa) Pension - Employee Contribution 4% Employer contribution 8% 30 days annual leave
31/03/2026
Full time
IT Technical & Operations Manager Cardiff - Hybrid (3 days onsite) IntaPeople have partnered exlusively with a growing financial services organisation in Cardiff is looking for an IT Technical & Operations Manager to take ownership of the company s technology environment and support the continued growth of the business. This is a hands-on technical leadership role within a small, highly regulated organisation. You ll work closely with the Head of IT, overseeing day-to-day technology operations while coordinating with managed service providers and technology vendors who deliver elements of the infrastructure and security platforms. The focus of the role is ensuring the company s systems remain secure, stable and compliant , while enabling colleagues across the business to work efficiently using modern workplace tools. A key part of the role will be managing and improving the organisation s Microsoft 365 environment , including Exchange Online, SharePoint, Teams, OneDrive and Azure Active Directory. You ll oversee identity governance controls such as MFA and conditional access, while ensuring configuration standards support security, compliance and operational efficiency. You ll also coordinate with external partners responsible for infrastructure, security and cloud services, ensuring suppliers deliver against agreed service levels and that systems remain aligned with internal security policies and regulatory expectations. Alongside supplier management, you ll oversee core systems and user access management, support incident response activities and maintain business continuity and disaster recovery readiness. The role will also involve supporting internal audits, regulatory reviews and technology governance processes, ensuring documentation and operational controls are maintained to the standards expected within a regulated financial services environment. This position suits someone who enjoys working in a hands-on environment within a smaller organisation, where strong communication, ownership and problem-solving are essential. Key experience required: Strong hands-on experience with Microsoft 365 and Azure Active Directory Background in IT infrastructure, systems administration or technical operations Good understanding of cyber security principles and security tooling Experience working with managed service providers or third-party technology vendors Exposure to regulated or security-focused environments Strong stakeholder communication skills Benefits Hybrid working - 3 days onsite in Cardiff Free parking Gym membership Private healthcare (Bupa) Pension - Employee Contribution 4% Employer contribution 8% 30 days annual leave
IT Support Technician Hunslet, Leeds (On-site) Up to 27,000 Your new role I am currently recruiting for an IT Support Technician to join my clients existing team at their Head Office in south Leeds. This role is ideal for an IT Support engineer with 1 to 2 years' experience in desktop support, network and storage infrastructure, looking to develop their first- and second-line support skills. Responsibilities To provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when dealing with user issues whether raised directly or via escalation from another team member. To log all calls on the ITSM system and maintain full documentation. Respond to enquiries from clients and help them resolve any hardware or software problems. Support users in the use of Computer equipment by providing necessary training and advice. Work as part of the IT Support team and any other operational/project teams as requested by the IT Project & Support Team Lead. Manage workloads and notify the IT Project & Support Team Lead when KPI/Targets are going to be breached. To allocate more complex service issues to the relevant IT Support team member. Raise any security concerns to the IT Project & Support Team Lead. Maintain reports and logs in line with departmental policy. Managing IT Stock - Laptops, Desktops, Toner, Accessories & peripherals and keeping asset registers up to date. Setting up and configuring new laptops, desktops & mobile devices. Installing authorised software to laptops, desktops & mobile devices. Configure/maintain computer systems, networks and peripherals as instructed. Experience needed Windows desktop support and administration Basic troubleshooting of Desktops, Laptops, Printers, Mobile Phones. Active Directory user account creations, password resets and group management. Office 365 User account creations, group management, licence management Exceptional Customer Service skills Confidence in dealing with users of varying levels both face to face and over the phone. Experience working within IT service delivery. Either at an MSP or providing internal IT Support. Excellent troubleshooting and problem-solving skills. Excellent ability to transfer knowledge within a team. Basic networking awareness - DHCP, DNS, WAN/LAN Troubleshooting Desirable Level 2 - 3 IT Qualification or equivalent demonstrable experience CompTIA A+ or similar training CompTIA Network+ or similar training Microsoft 365 Fundamentals ITIL Foundation Certification Windows Server administration Basic awareness of cybersecurity and service desk processes (ITL Foundation) Full UK Drivers licence Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
31/03/2026
Full time
IT Support Technician Hunslet, Leeds (On-site) Up to 27,000 Your new role I am currently recruiting for an IT Support Technician to join my clients existing team at their Head Office in south Leeds. This role is ideal for an IT Support engineer with 1 to 2 years' experience in desktop support, network and storage infrastructure, looking to develop their first- and second-line support skills. Responsibilities To provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when dealing with user issues whether raised directly or via escalation from another team member. To log all calls on the ITSM system and maintain full documentation. Respond to enquiries from clients and help them resolve any hardware or software problems. Support users in the use of Computer equipment by providing necessary training and advice. Work as part of the IT Support team and any other operational/project teams as requested by the IT Project & Support Team Lead. Manage workloads and notify the IT Project & Support Team Lead when KPI/Targets are going to be breached. To allocate more complex service issues to the relevant IT Support team member. Raise any security concerns to the IT Project & Support Team Lead. Maintain reports and logs in line with departmental policy. Managing IT Stock - Laptops, Desktops, Toner, Accessories & peripherals and keeping asset registers up to date. Setting up and configuring new laptops, desktops & mobile devices. Installing authorised software to laptops, desktops & mobile devices. Configure/maintain computer systems, networks and peripherals as instructed. Experience needed Windows desktop support and administration Basic troubleshooting of Desktops, Laptops, Printers, Mobile Phones. Active Directory user account creations, password resets and group management. Office 365 User account creations, group management, licence management Exceptional Customer Service skills Confidence in dealing with users of varying levels both face to face and over the phone. Experience working within IT service delivery. Either at an MSP or providing internal IT Support. Excellent troubleshooting and problem-solving skills. Excellent ability to transfer knowledge within a team. Basic networking awareness - DHCP, DNS, WAN/LAN Troubleshooting Desirable Level 2 - 3 IT Qualification or equivalent demonstrable experience CompTIA A+ or similar training CompTIA Network+ or similar training Microsoft 365 Fundamentals ITIL Foundation Certification Windows Server administration Basic awareness of cybersecurity and service desk processes (ITL Foundation) Full UK Drivers licence Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Head of Safety & Security Location: Camberley preferable, or London & South East Salary: Competitive Type: Permanent Sector: Products & Proposition Job Description Head of Safety & Security Responsibilities As a Head of Safety & Security, you will be a highly technical and commercial leader to shape how North best meets market demand and grow its business for safety & security solutions. You work alongside the Head of IoT and Networking, Head of Software and Head of Marketing and report to the Chief Product & Propositions Officer. You will be responsible for defining and implementing North s portfolio strategy for safety & security propositions and solutions across all three sectors in the business. Working to create propositions and solutions that drive sustainable growth for the safety & security portfolio across our three sectors Public Sector, Defence & Justice and Enterprise & Datacentre. This is an exciting and broad role that will require technical & market, strategic and commercial acumen, with strong relationship and collaboration skills. You will own North the safety & security portfolio plan, collaborating with our the exec leadership team, technology partners, customers, and internal sales, commercial, technical and service teams to develop winning partnerships and propositions, drive new pipeline, win bids and drive sustainable EBITDA growth for the portfolio and the business. RESPONSIBILITIES Product & Portfolio Leadership You will take on responsibility for the technical strategy and commercial success of safety & security product & propositions within the P&L of the three North sectors. Maintaining an in-depth view of Safety & Security technologies and how market opportunities can be realised within North s target market sectors. Defining the next phase of the Safety & Security portfolio strategy for North with the aim of developing repeatable profitable propositions as a key growth driver Develop North s Safety & Security Product Roadmap: including internal development of internal capabilities and winning propositions and solutions underpinned by strategic technology partners Collaborating with the Marketing and Sector teams to develop and implement best in class go to market plans for winning Network and Connectivity propositions Work with the team to develop and deliver performance enhancing product training, pre-sales, competitor insight, bid documentation, technical demos and customer workshops Working with the Commercial, Finance and Sector teams to optimise P&L performance of category including commercial strategy, pricing and bid models Technical Consultancy Customer centric with hunger to explore customer feedback and validate North service offering and roadmap You will actively support strategic bids across the three sectors developing winning solutions and acting as overall design authority. You will lead a small team of senior technical consultants but also focus on developing the skills and expertise of the technical community across the business. Development of North s safety & security consulting and technical capability & expertise Partner Management Lead strategic portfolio focus driving technology partner strategy (Genetec, Gallagher, Milestone, Lenell, Axis, I-Pro, Hanwha, Commend, Ipsotek, Syclla) Develop strategic partner relationships driving and developing North s partner capabilities, status and accreditation You will build understanding of how North leverages existing and roadmap capabilities of key technology partners Qualifications To succeed in the role, the following skills, knowledge and attributes are key: Greater than 10 years track record in developing winning integrated safety & security solutions to meet business requirements and deliver successful commercial outcomes Strong market & technical understanding of safety & security market, competitive dynamics and emerging trends and how a security integrator could and should win in the UK market with a technical knowledge of integrated systems for safety & security Experience of control room transformation, automation and analytics projects In addition to security systems expertise a strong working knowledge of networking, cyber security, server, database, software and cloud also expected. Experience of partners including with Genetec, Milestone, Advancis, Gallagher, Aruba, Cisco, Fortinet an advantage. Excellent relationship management and communication skills Analytical and detail conscious & problem solving skills Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector in Surrey, including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
31/03/2026
Full time
Job Title: Head of Safety & Security Location: Camberley preferable, or London & South East Salary: Competitive Type: Permanent Sector: Products & Proposition Job Description Head of Safety & Security Responsibilities As a Head of Safety & Security, you will be a highly technical and commercial leader to shape how North best meets market demand and grow its business for safety & security solutions. You work alongside the Head of IoT and Networking, Head of Software and Head of Marketing and report to the Chief Product & Propositions Officer. You will be responsible for defining and implementing North s portfolio strategy for safety & security propositions and solutions across all three sectors in the business. Working to create propositions and solutions that drive sustainable growth for the safety & security portfolio across our three sectors Public Sector, Defence & Justice and Enterprise & Datacentre. This is an exciting and broad role that will require technical & market, strategic and commercial acumen, with strong relationship and collaboration skills. You will own North the safety & security portfolio plan, collaborating with our the exec leadership team, technology partners, customers, and internal sales, commercial, technical and service teams to develop winning partnerships and propositions, drive new pipeline, win bids and drive sustainable EBITDA growth for the portfolio and the business. RESPONSIBILITIES Product & Portfolio Leadership You will take on responsibility for the technical strategy and commercial success of safety & security product & propositions within the P&L of the three North sectors. Maintaining an in-depth view of Safety & Security technologies and how market opportunities can be realised within North s target market sectors. Defining the next phase of the Safety & Security portfolio strategy for North with the aim of developing repeatable profitable propositions as a key growth driver Develop North s Safety & Security Product Roadmap: including internal development of internal capabilities and winning propositions and solutions underpinned by strategic technology partners Collaborating with the Marketing and Sector teams to develop and implement best in class go to market plans for winning Network and Connectivity propositions Work with the team to develop and deliver performance enhancing product training, pre-sales, competitor insight, bid documentation, technical demos and customer workshops Working with the Commercial, Finance and Sector teams to optimise P&L performance of category including commercial strategy, pricing and bid models Technical Consultancy Customer centric with hunger to explore customer feedback and validate North service offering and roadmap You will actively support strategic bids across the three sectors developing winning solutions and acting as overall design authority. You will lead a small team of senior technical consultants but also focus on developing the skills and expertise of the technical community across the business. Development of North s safety & security consulting and technical capability & expertise Partner Management Lead strategic portfolio focus driving technology partner strategy (Genetec, Gallagher, Milestone, Lenell, Axis, I-Pro, Hanwha, Commend, Ipsotek, Syclla) Develop strategic partner relationships driving and developing North s partner capabilities, status and accreditation You will build understanding of how North leverages existing and roadmap capabilities of key technology partners Qualifications To succeed in the role, the following skills, knowledge and attributes are key: Greater than 10 years track record in developing winning integrated safety & security solutions to meet business requirements and deliver successful commercial outcomes Strong market & technical understanding of safety & security market, competitive dynamics and emerging trends and how a security integrator could and should win in the UK market with a technical knowledge of integrated systems for safety & security Experience of control room transformation, automation and analytics projects In addition to security systems expertise a strong working knowledge of networking, cyber security, server, database, software and cloud also expected. Experience of partners including with Genetec, Milestone, Advancis, Gallagher, Aruba, Cisco, Fortinet an advantage. Excellent relationship management and communication skills Analytical and detail conscious & problem solving skills Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector in Surrey, including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
31/03/2026
Full time
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
IT Manager Gloucester Hybrid - 2 days per week on site Up to 70k Benefits: 25 days holiday plus bank Generous Pension scheme Employee assistance programme Healthcare, Dental, and lots more I am working with a client in the Gloucester area who is looking for a well rounded IT Manager to join the team. This is a strategic role, and they are looking for someone that has experience spanning the operations of IT (Infrastructure, Service Desk, Networking), Software Development, and Testing. You will be a key member of the leadership team, and you will play an important role in the smooth running of the department and its operation. Their tech stack is Microsoft focused, and you will need to have experience working in hybrid and cloud environments. Key responsibilities: Managing cross functional IT department operations - infrastructure, service desk, and software Managing team performance and continuous professional development of members Vendor Management, Resource planning Continuous improvement of the IT department as a whole - Infrastructure, network, cloud environment, business systems, and applications. Budgets, Forecasting and reporting of performance analytics Stakeholder Communication Information Security, Cyber Security, Governance, Risk and Compliance Responsible for DR and backup strategy Identify and mitigate vulnerabilities and risks, communicate appropriately Formulate and deliver the technology roadmap. Project management and delivery Oversee the SDLC and STLC You should have experience with: Cross functional senior strategic leadership Hands on experience in virtualisation, network admin, Infrastructure, server maintenance Governance, Risk and Compliance Cyber Security management RAID logs ITIL, ITSM SDLC, STLC Agile methodology Project Management Performance reporting Desirable: Experience working in regulated environments Experience with ISO27001 This is an urgent role, please apply quoting reference AR(phone number removed) to be considered. IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
31/03/2026
Full time
IT Manager Gloucester Hybrid - 2 days per week on site Up to 70k Benefits: 25 days holiday plus bank Generous Pension scheme Employee assistance programme Healthcare, Dental, and lots more I am working with a client in the Gloucester area who is looking for a well rounded IT Manager to join the team. This is a strategic role, and they are looking for someone that has experience spanning the operations of IT (Infrastructure, Service Desk, Networking), Software Development, and Testing. You will be a key member of the leadership team, and you will play an important role in the smooth running of the department and its operation. Their tech stack is Microsoft focused, and you will need to have experience working in hybrid and cloud environments. Key responsibilities: Managing cross functional IT department operations - infrastructure, service desk, and software Managing team performance and continuous professional development of members Vendor Management, Resource planning Continuous improvement of the IT department as a whole - Infrastructure, network, cloud environment, business systems, and applications. Budgets, Forecasting and reporting of performance analytics Stakeholder Communication Information Security, Cyber Security, Governance, Risk and Compliance Responsible for DR and backup strategy Identify and mitigate vulnerabilities and risks, communicate appropriately Formulate and deliver the technology roadmap. Project management and delivery Oversee the SDLC and STLC You should have experience with: Cross functional senior strategic leadership Hands on experience in virtualisation, network admin, Infrastructure, server maintenance Governance, Risk and Compliance Cyber Security management RAID logs ITIL, ITSM SDLC, STLC Agile methodology Project Management Performance reporting Desirable: Experience working in regulated environments Experience with ISO27001 This is an urgent role, please apply quoting reference AR(phone number removed) to be considered. IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Head of Cyber Security 13 Week Contract Hybrid Working - Locations in London, Manchester and Bristol Inside IR35 850- 900 per day Active SC required Change-IT are looking for a Head of Cyber Security to cover Paternity leave for 3 months. This role can be based in either London, Bristol or Manchester and will work under hybrid patterns. This role is Inside IR35, paying between 850- 900 per day. Experience Required: Proven experience in a senior cybersecurity role, preferably within a large organisation or government setting Strong knowledge of cybersecurity principles, practices, and technologies Demonstrable ability to develop and implement effective cybersecurity strategies Experience in managing and leading a cybersecurity team Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels Familiarity with risk management frameworks and incident response protocols Strong analytical and problem-solving skills Relevant certifications (e.g., CISSP, CISM, CEH) are highly desirable Understanding of the unique challenges and opportunities in securing digital services for a diverse user base Experience in project management and the ability to manage multiple priorities Active SC Clearance Please follow the steps to apply and one of our screening teams will be in touch if your profile matches up.
31/03/2026
Contractor
Head of Cyber Security 13 Week Contract Hybrid Working - Locations in London, Manchester and Bristol Inside IR35 850- 900 per day Active SC required Change-IT are looking for a Head of Cyber Security to cover Paternity leave for 3 months. This role can be based in either London, Bristol or Manchester and will work under hybrid patterns. This role is Inside IR35, paying between 850- 900 per day. Experience Required: Proven experience in a senior cybersecurity role, preferably within a large organisation or government setting Strong knowledge of cybersecurity principles, practices, and technologies Demonstrable ability to develop and implement effective cybersecurity strategies Experience in managing and leading a cybersecurity team Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels Familiarity with risk management frameworks and incident response protocols Strong analytical and problem-solving skills Relevant certifications (e.g., CISSP, CISM, CEH) are highly desirable Understanding of the unique challenges and opportunities in securing digital services for a diverse user base Experience in project management and the ability to manage multiple priorities Active SC Clearance Please follow the steps to apply and one of our screening teams will be in touch if your profile matches up.
Are you an experienced, hands-on IT leader looking for a role where you can build a function from the ground up while keeping critical systems running? Our client is a newly established organisation within the rail and logistics sector, operating at significant national scale. This role offers a rare opportunity to take ownership of IT during a business separation, ensuring continuity while shaping a modern, SaaS-led technology environment. Head of IT Birmingham (Hybrid) Up to 80,000 per annum + Bonus + Benefits In this role, you will be accountable for the stability, security, and performance of all IT and Operational Technology environments. You'll build and lead a team of circa 8, while ensuring 24/7 operational continuity across a complex, multi-site estate. We're looking for someone pragmatic, structured, and delivery-focused Head of IT who can hit the ground running, take ownership of a time-critical transition, and bring clarity, control, and resilience to the IT function. Key Responsibilities Lead the transition and knowledge migration from the existing IT team to ensure no loss of critical system understanding Build, lead, and develop a new IT operations team (around 8 people) Ensure 24/7 availability and reliability of IT and OT systems supporting business operations Oversee infrastructure including networks, cloud platforms, servers, and end-user environments Implement and maintain structured incident, problem, and change management processes Lead root cause analysis and drive preventative improvements Own disaster recovery and business continuity planning, ensuring resilience across all systems Maintain strong cybersecurity controls, including patching, vulnerability management, and access control Manage third-party vendors, SLAs, and IT operational budgets Drive a culture of accountability, operational discipline, and continuous improvement Skills and Experience Essential: Proven experience leading IT operations in a multi-site or operational environment Strong technical background across infrastructure, cloud, and cybersecurity Experience supporting or working alongside Operational Technology (OT) environments Demonstrable ownership of system uptime, service performance, and incident management Experience building or developing IT teams Strong vendor management and budget oversight experience Calm, structured approach with the ability to perform under pressure Excellent communication skills across technical and non-technical stakeholders Desirable: Experience within regulated or safety-critical industries (e.g. rail, transport, energy, utilities, manufacturing) Experience in business separation, carve-out, or greenfield environments Exposure to SaaS-led transformations or modernisation programmes If this Head of IT opportunity sounds of interest, please contact Nick Trussler at (url removed) or call on (phone number removed). Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
Are you an experienced, hands-on IT leader looking for a role where you can build a function from the ground up while keeping critical systems running? Our client is a newly established organisation within the rail and logistics sector, operating at significant national scale. This role offers a rare opportunity to take ownership of IT during a business separation, ensuring continuity while shaping a modern, SaaS-led technology environment. Head of IT Birmingham (Hybrid) Up to 80,000 per annum + Bonus + Benefits In this role, you will be accountable for the stability, security, and performance of all IT and Operational Technology environments. You'll build and lead a team of circa 8, while ensuring 24/7 operational continuity across a complex, multi-site estate. We're looking for someone pragmatic, structured, and delivery-focused Head of IT who can hit the ground running, take ownership of a time-critical transition, and bring clarity, control, and resilience to the IT function. Key Responsibilities Lead the transition and knowledge migration from the existing IT team to ensure no loss of critical system understanding Build, lead, and develop a new IT operations team (around 8 people) Ensure 24/7 availability and reliability of IT and OT systems supporting business operations Oversee infrastructure including networks, cloud platforms, servers, and end-user environments Implement and maintain structured incident, problem, and change management processes Lead root cause analysis and drive preventative improvements Own disaster recovery and business continuity planning, ensuring resilience across all systems Maintain strong cybersecurity controls, including patching, vulnerability management, and access control Manage third-party vendors, SLAs, and IT operational budgets Drive a culture of accountability, operational discipline, and continuous improvement Skills and Experience Essential: Proven experience leading IT operations in a multi-site or operational environment Strong technical background across infrastructure, cloud, and cybersecurity Experience supporting or working alongside Operational Technology (OT) environments Demonstrable ownership of system uptime, service performance, and incident management Experience building or developing IT teams Strong vendor management and budget oversight experience Calm, structured approach with the ability to perform under pressure Excellent communication skills across technical and non-technical stakeholders Desirable: Experience within regulated or safety-critical industries (e.g. rail, transport, energy, utilities, manufacturing) Experience in business separation, carve-out, or greenfield environments Exposure to SaaS-led transformations or modernisation programmes If this Head of IT opportunity sounds of interest, please contact Nick Trussler at (url removed) or call on (phone number removed). Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: Competitive Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) About Flotek: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles. Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations. Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team. Provide excellent customer service by communicating effectively and professionally with our partners. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service. Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching. Coach Team Leaders to take ownership of partner queries to deliver world class service. Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team. Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products. Solid experience in customer service (excellent verbal and written communication skills required). Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls. Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader. Ability to prioritise personal and team workload. Holds a Full UK valid driving license Benefits: Salary dependent on experience Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
31/03/2026
Full time
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: Competitive Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) About Flotek: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles. Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations. Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team. Provide excellent customer service by communicating effectively and professionally with our partners. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service. Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching. Coach Team Leaders to take ownership of partner queries to deliver world class service. Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team. Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products. Solid experience in customer service (excellent verbal and written communication skills required). Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls. Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader. Ability to prioritise personal and team workload. Holds a Full UK valid driving license Benefits: Salary dependent on experience Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
The Role Role Summary As the strategic architect of the Group s security services, the Head of Security Services shapes and delivers a unified vision for cyber security across a global, federated enterprise and 85+ businesses grouped into 10 divisions. Reporting into the Group Chief Information Security Officer (CISO), this leader is responsible for overseeing day-to-day operational cyber security capabilities, ensuring robust, efficient, and coordinated first and second line security operations that protect the Group s people, systems, and data from cyber-attacks. By setting the direction for security services, championing the adoption of centralised capabilities, and driving continuous innovation, this role ensures that the security operations are robust, adaptive, and future-ready. With oversight of daily technical security functions and a relentless focus on operational excellence, the Head of Security Services builds and empowers high-performing teams to deliver 24/7 threat detection, rapid incident response, and proactive risk management. This includes ownership of security controls, security testing, tech assurance and vulnerability and threat management, and incident response across the organisation. Collaboration is at the heart of this position. By working across the GCS Leadership Team, with business and technology stakeholders, and with industry experts to align strategy, share intelligence, and drive a single, cohesive approach to security services, this leader ensures the Group not only meets but sets the benchmark for security services in a dynamic digital world. Role Responsibilities/Accountabilities Key Responsibilities: Strategic Leadership & Vision • Establish a costed strategic vision for security services across the Group s global, federated enterprise. • Evangelist for adoption of central services and drives alignment to a single security services vision. • Define, maintain, and regularly review the security services service catalogue and SLAs, clearly articulating what good looks like. • Integrates AI and modernises security operations using latest technologies. • Ensure security operations support organisational resilience and disaster recovery objectives. • Collaborate across verticals with the GCS Leadership Team. Operations & Service Delivery • Oversee daily operations of technical security functions, working collaboratively with the SOCs to provide 24/7 visibility and threat detection ensuring services are resilient, risk-aware, and aligned with business needs. • Regularly review and modernise SOC processes, technologies, and talent. • Partner with MSSPs and build solid vendor relationships to deliver the security strategy. • Define and collect metrics/KPIs, regularly reporting to leadership on SOC events/incidents and overall effectiveness. • Review metrics at a group level and adjust services strategy accordingly. • Management of the security technology stack and continuous improvement of services. Incident Response & Threat Management • Serve as incident commander (including on-call), leading cyber incident response activities. • Lead on cyber incident response activities and contributing to incident management activities by advising on incident identification, assessment, classification, escalation, investigation, mitigation, monitoring and reporting to help ensure cyber incidents are managed in a timely and effectively manner to limit impact. • Drive the development of threat management, threat modelling and identification of new threat vectors by keeping up to date with industry activity and methodology, to help ensure key assets are protected. • Lead threat hunts to proactively discover potential compromises. • Lead and coordinate red teaming, penetration testing, and exercising to assess and enhance the quality of services delivered by SOCs. • Red/purple teaming to ensure standard of services testing quality of services delivered by various SOCs. • Exercise incident response capabilities. Threat Intelligence & Tech Assurance and Vulnerability Management • Drive the development of threat management, threat modelling, and identification of new threat vectors. • Maintain up-to-date awareness of cyber threat intelligence and emerging attack vectors, always evaluating the materiality of the threat. • Liaise with industry experts and update strategy in line with the threat landscape. • Lead a threat-led, risk-based vulnerability management programme, ensuring timely remediation in collaboration with IT. • Own insider threat and data loss prevention (DLP) initiatives. • Lead the emergency patching vulnerability management programme ensuring threat-led and risk-based prioritisation, along with collaboration with IT for timely remediation. • Own and manage key security controls ensuring they are deployed, tuned, and monitored effectively across cloud and on-premise assets, along with managing the vendors that are responsible for supporting the Group. Team Leadership & Performance • Lead a high-performing team of cyber and project professionals, driving strategy, innovation, and continuous improvement across protection capabilities including SOC, Security Engineering, Technical Assurance and Vulnerability Management. • Manage team performance and cost base, making informed financial decisions and supporting portfolio-level investment planning. • Provide technical leadership and act as a subject matter expert on information security best practices. Collaboration & Stakeholder Engagement • Collaborate across the GCS Leadership Team and with cross-functional stakeholders. • Work with Head of Manufacturing / OT security to align security operations elements in manufacturing. • Collaborate with cross-functional stakeholders to assess and mitigate risk, while maintaining a forward-looking roadmap for cyber capabilities. Experience, Knowledge, Skills & Attributes Essential • A certification such as CISSP CISM, GIAC, or equivalent. University Degree qualified in an engineering discipline ideally with Cyber Security Engineering, Computer Science, Information Technology, or Computer and Electronics engineering. • Prior experience of building security teams and a global delivery operations support model. • Demonstrable experience of building and running a technical assurance function. • Demonstrable knowledge of industry standards such as NIST and ISO27001. Knowledge of relevant regulations such as GDPR, NIS2, and EU AI. • Exceptional analytical and decision-making abilities during BAU and incidents. • Experience in leading cybersecurity incidents, implementing response procedures, and driving continuous improvements, and optimising security tools and technologies to enhance operational efficiency. • Hands-on experience in threat detection and prevention, including expertise in SIEM, EDR, firewall management, or similar security technologies. • Ability to build relationships and engage with all levels of management, communicating complex technical issues to a range of audiences. • Experience of managing service level agreements, commercial engagements, and supporting procurement with contract negotiations. • Demonstrable experience in designing, enhancing, and implementing security processes and policies. • Strong project management and leadership skills with the ability to prioritise both operational and project demands. Desirable • Experience of operating within federated environments or within an IT Service Management Provider / Consultancy • Experience managing external supplier relationships to secure the best value and service
31/03/2026
Full time
The Role Role Summary As the strategic architect of the Group s security services, the Head of Security Services shapes and delivers a unified vision for cyber security across a global, federated enterprise and 85+ businesses grouped into 10 divisions. Reporting into the Group Chief Information Security Officer (CISO), this leader is responsible for overseeing day-to-day operational cyber security capabilities, ensuring robust, efficient, and coordinated first and second line security operations that protect the Group s people, systems, and data from cyber-attacks. By setting the direction for security services, championing the adoption of centralised capabilities, and driving continuous innovation, this role ensures that the security operations are robust, adaptive, and future-ready. With oversight of daily technical security functions and a relentless focus on operational excellence, the Head of Security Services builds and empowers high-performing teams to deliver 24/7 threat detection, rapid incident response, and proactive risk management. This includes ownership of security controls, security testing, tech assurance and vulnerability and threat management, and incident response across the organisation. Collaboration is at the heart of this position. By working across the GCS Leadership Team, with business and technology stakeholders, and with industry experts to align strategy, share intelligence, and drive a single, cohesive approach to security services, this leader ensures the Group not only meets but sets the benchmark for security services in a dynamic digital world. Role Responsibilities/Accountabilities Key Responsibilities: Strategic Leadership & Vision • Establish a costed strategic vision for security services across the Group s global, federated enterprise. • Evangelist for adoption of central services and drives alignment to a single security services vision. • Define, maintain, and regularly review the security services service catalogue and SLAs, clearly articulating what good looks like. • Integrates AI and modernises security operations using latest technologies. • Ensure security operations support organisational resilience and disaster recovery objectives. • Collaborate across verticals with the GCS Leadership Team. Operations & Service Delivery • Oversee daily operations of technical security functions, working collaboratively with the SOCs to provide 24/7 visibility and threat detection ensuring services are resilient, risk-aware, and aligned with business needs. • Regularly review and modernise SOC processes, technologies, and talent. • Partner with MSSPs and build solid vendor relationships to deliver the security strategy. • Define and collect metrics/KPIs, regularly reporting to leadership on SOC events/incidents and overall effectiveness. • Review metrics at a group level and adjust services strategy accordingly. • Management of the security technology stack and continuous improvement of services. Incident Response & Threat Management • Serve as incident commander (including on-call), leading cyber incident response activities. • Lead on cyber incident response activities and contributing to incident management activities by advising on incident identification, assessment, classification, escalation, investigation, mitigation, monitoring and reporting to help ensure cyber incidents are managed in a timely and effectively manner to limit impact. • Drive the development of threat management, threat modelling and identification of new threat vectors by keeping up to date with industry activity and methodology, to help ensure key assets are protected. • Lead threat hunts to proactively discover potential compromises. • Lead and coordinate red teaming, penetration testing, and exercising to assess and enhance the quality of services delivered by SOCs. • Red/purple teaming to ensure standard of services testing quality of services delivered by various SOCs. • Exercise incident response capabilities. Threat Intelligence & Tech Assurance and Vulnerability Management • Drive the development of threat management, threat modelling, and identification of new threat vectors. • Maintain up-to-date awareness of cyber threat intelligence and emerging attack vectors, always evaluating the materiality of the threat. • Liaise with industry experts and update strategy in line with the threat landscape. • Lead a threat-led, risk-based vulnerability management programme, ensuring timely remediation in collaboration with IT. • Own insider threat and data loss prevention (DLP) initiatives. • Lead the emergency patching vulnerability management programme ensuring threat-led and risk-based prioritisation, along with collaboration with IT for timely remediation. • Own and manage key security controls ensuring they are deployed, tuned, and monitored effectively across cloud and on-premise assets, along with managing the vendors that are responsible for supporting the Group. Team Leadership & Performance • Lead a high-performing team of cyber and project professionals, driving strategy, innovation, and continuous improvement across protection capabilities including SOC, Security Engineering, Technical Assurance and Vulnerability Management. • Manage team performance and cost base, making informed financial decisions and supporting portfolio-level investment planning. • Provide technical leadership and act as a subject matter expert on information security best practices. Collaboration & Stakeholder Engagement • Collaborate across the GCS Leadership Team and with cross-functional stakeholders. • Work with Head of Manufacturing / OT security to align security operations elements in manufacturing. • Collaborate with cross-functional stakeholders to assess and mitigate risk, while maintaining a forward-looking roadmap for cyber capabilities. Experience, Knowledge, Skills & Attributes Essential • A certification such as CISSP CISM, GIAC, or equivalent. University Degree qualified in an engineering discipline ideally with Cyber Security Engineering, Computer Science, Information Technology, or Computer and Electronics engineering. • Prior experience of building security teams and a global delivery operations support model. • Demonstrable experience of building and running a technical assurance function. • Demonstrable knowledge of industry standards such as NIST and ISO27001. Knowledge of relevant regulations such as GDPR, NIS2, and EU AI. • Exceptional analytical and decision-making abilities during BAU and incidents. • Experience in leading cybersecurity incidents, implementing response procedures, and driving continuous improvements, and optimising security tools and technologies to enhance operational efficiency. • Hands-on experience in threat detection and prevention, including expertise in SIEM, EDR, firewall management, or similar security technologies. • Ability to build relationships and engage with all levels of management, communicating complex technical issues to a range of audiences. • Experience of managing service level agreements, commercial engagements, and supporting procurement with contract negotiations. • Demonstrable experience in designing, enhancing, and implementing security processes and policies. • Strong project management and leadership skills with the ability to prioritise both operational and project demands. Desirable • Experience of operating within federated environments or within an IT Service Management Provider / Consultancy • Experience managing external supplier relationships to secure the best value and service
