148 jobs found

Do you have previous experience as a SAP business analyst in a logistics, or procurement environment? If the answer is "Yes", then Holcim are looking for someone like you to join and provide dedicated analytical and project support to the Logistics stream within the SAP and BSR transformation programme. Role - Business Analyst Pay - £44k Location- Holcim, Bardon Hill, Coalville LE67 1TD (3 days in the office, 2 remote - likely to be fully onsite 5 days a week when project ramps us) Shift pattern- Mon-Fri, 08:30-17:00 (1 hour unpaid break daily) Duration- 18 months initially with the potential opportunity to go permanent Start date - Asap Responsibilities: Requirements and Process Documentation (35%) Support requirements gathering workshops with logistics stakeholders Document current state (AS-IS) logistics processes across all product groups Map future state (TO-BE) processes aligned to blueprint design Maintain process documentation repository and version control Create process flow diagrams, RACI matrices, and supporting documentation Identify gaps between current and future state; track resolution Testing and Quality Assurance (30%) Develop UAT test scripts based on approved process designs Coordinate User Acceptance Testing with regional teams Execute test cases and document results Log defects, track resolution, and validate fixes Data Analysis and Reporting (20%) Analyse master data requirements for logistics (vehicles,hauliers, tariffs & finances) Support data cleansing and migration activities Develop KPI reporting templates and dashboards Track project risks, issues, and dependencies; maintain RAID log Prepare status reports and presentations for project governance Training and Change Support (15%) Create training materials and user guides for new SAP/TMS functionality Support training delivery to regional logistics teams Develop quick reference guides and job aids Provide first-line support during hypercare period Document lessons learned and best practices Experience needed Essential Qualifications and Experience Expereince of SAP Experience in logistics, supply chain, or operations environment Experience supporting system implementation, process improvement, or transformation projects Strong data analysis skills with advanced Excel capability (pivot tables, VLOOKUP, data manipulation) Experience with business process documentation and mapping Excellent written communication skills for documentation and training materials Strong attention to detail and quality orientation Driving licence essential and some travel to other sites will be involved Desirable Qualifications and Experience ERP system experience (JD Edwards, Oracle) Building materials, construction, or manufacturing sector experience UAT testing and defect management experience (JIRA, ServiceNow) Power BI, Tableau, or other BI/visualisation tools Process mapping tools (Visio, Lucidchart, BPMN) Six Sigma Yellow/Green Belt or Lean certification Benefits: Advice and editing on your current CV Dedicated team throughout your journey within the role Paid holiday Exclusive online services including restaurant and retail discounts Chance to receive £300 for referring a friend Opportunity for progression into permanent roles Competitive rates of pay Does this role sound interesting? Apply today and a team member will be in contact if you meet our requirements. All applicants are subject to vetting checks including but not limited to: Right to work check, Medical assessment and reference check. Randstad Business Support is acting as an Employment Business in relation to this vacancy.

Applications Operations Analyst - LondonPermanent Hybrid Working Competitive Salary An international law firm is seeking an experienced Applications Operations Analyst to join its London office. This is a fantastic opportunity to play a key role in maintaining and improving the performance, security, and reliability of enterprise applications across a dynamic and fast-paced professional services environment. Reporting to the Manager of Applications Operations, the successful candidate will be responsible for day-to-day system support, patching, monitoring, and troubleshooting, while also contributing to process improvement, documentation, and integration stability. The role involves close collaboration with infrastructure, security, and business teams to ensure seamless application performance and user experience. Key Responsibilities: Perform system maintenance, patching, and upgrades in line with change management procedures Monitor application health and performance, proactively resolving issues Manage user access controls and support security audits Respond to incidents and service requests within SLA targets Support application deployments, integrations, and configuration changes Maintain documentation, runbooks, and support knowledge base articles Identify opportunities for automation and process optimisation Track and report on KPIs, system uptime, and user engagement metrics Collaborate with cross-functional teams to support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell, Python) Relevant certifications (e.g., ITIL Foundation) preferred It offers the chance to work within a collaborative team and contribute to the ongoing improvement of critical business systems. To express interest or learn more, please get in touch directly. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.

Business Analyst - Energy & ERP Transformation Position Description CGI partners with leading organisations to deliver complex, high-impact change that shapes how industries operate. As a Business Analyst within our Energy practice, you will sit at the heart of large-scale integration and modernisation programmes, helping a major energy client translate strategic objectives into clear, deliverable outcomes. Working across ERP, Operations and HSE systems, and Digital & Analytics initiatives, you will ensure solutions are rooted in real business processes and can be safely adopted in production-critical and safety-regulated environments. At CGI, you are trusted to take ownership, encouraged to bring fresh thinking to complex challenges, and supported by a collaborative network of experts as you grow your career. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model with regular on-site presence (typically weekly and as required for business workshops). Your future duties and responsibilities In this role, you will work closely with business stakeholders, project managers, architects and delivery teams to understand, shape and document business needs across finance, supply chain, operations and reporting. You will play a key role in ensuring that change is clearly defined, traceable, and aligned to both business objectives and regulatory or safety constraints. You will support delivery across both stage-gate and Agile environments, applying structured analysis techniques while adapting to the needs of complex integration and modernisation programmes. Through strong facilitation and clear communication, you will help ensure solutions are understood, validated, and successfully adopted into live operation. Key responsibilities • Discover & Elicit business, functional and non-functional requirements through interviews, workshops and analysis • Map & Analyse as-is and to-be processes, data flows and gaps across ERP, HSE and operational systems • Specify & Validate user stories, use cases and acceptance criteria to support backlog refinement and testing • Trace & Support delivery from requirement through design, build, test and deployment, including UAT • Facilitate & Communicate effectively between business and technology teams, driving clarity and decisions • Support & Enable change adoption, ensuring processes and controls are understood in safety-critical contexts Required qualifications to be successful in this role To succeed, you will bring strong experience as a Business Analyst on technology-enabled change programmes, with the confidence to operate in complex, multi-stakeholder environments. You will be comfortable taking ownership of analysis activities while working collaboratively to deliver sustainable business outcomes. Essential qualifications • Extensive experience gathering and documenting business requirements on medium-to-large IT programmes • Strong capability in process mapping (e.g. BPMN or equivalent) and gap analysis • Proven experience facilitating stakeholder workshops and working across business and IT teams • Demonstrable successful experience working as a Business Analyst, ideally on integration or consolidation programmes • Ability to work on-site in Aberdeen 2-3 days per week and as required for workshops Desirable qualifications • BCS Business Analysis Diploma or equivalent • Agile Business Analysis certification • Experience within the energy or oil & gas sector • Domain experience aligned to ERP, HSE/operations, or data and reporting initiatives Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Location Bristol, London, Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary The Test Engineer plays a critical role in ensuring the reliability, quality and performance of the NCA's technical solutions. They will apply a strong understanding of modern testing practices to validate systems across complex business operations, projects and programmes. The role requires an ability to design and execute effective test strategies, identify defects and performance issues, and provide clear, evidence based assurance to stakeholders. Working closely with developers, analysts and delivery teams, the Test Engineer will help ensure that services are robust, secure and meet operational needs, while continuously improving test processes and advocating for quality throughout the delivery lifecycle. Job description As a Test Engineer, you will be responsible for assuring the quality, reliability and performance of tooling and capabilities delivered across Tier 1 and Tier 2. You will work within defined quality and performance strategies, ensuring all testing activity is completed within agreed timescales, budgets and standards, and that outcomes meet or exceed stakeholder expectations. You will apply a demonstrable understanding of IT solution architecture - including GUIs, operating systems, databases, hardware and input devices, networks and security components, applications and services - to shape test strategies, approaches and detailed plans. This technical insight will guide the Quality and Performance team and ensure testing is risk based, robust and aligned to the Agency's operational needs. A key part of the role is building strong relationships across the Agency and with wider stakeholders. You will work closely with these partners to ensure products, tooling and services are aligned to the appropriate standards, fully assured and able to support the NCA's broader digital and operational objectives. This role aligns to Test Engineer in the Government Digital and Data Profession Capability Framework - Test engineer - Government Digital and Data Profession Capability Framework Duties and Responsbilities Test Improvement, Optimisation and Strategy - Help deliver the ongoing improvement and optimisation of testing practices, ensuring test environments, techniques and approaches are fit for purpose. Design, build, maintain and execute high quality functional and non functional tests that align to user needs and system requirements. Develop, maintain and apply key test artefacts, including Quality and Performance Test Strategies and Test Plans, while proactively identifying opportunities to enhance the end to end test process. Risk Management and Quality Assurance - Identify, document and manage testing related risks and issues, putting appropriate mitigations in place and escalating to the Test Manager where necessary to avoid delivery impacts. Make informed, context aware decisions relating to testing activities within the delivery environment, ensuring quality assurance remains robust and aligned to programme objectives. Test Execution, Data and Automation - Manage and deliver functional and non functional test activities, using a broad range of testing techniques to assure performance, quality and reliability. Create, manage and maintain test data, and support the development, enhancement and use of automation frameworks and scripts. Complete test work, provide feedback to team members, and collect testing metrics and statistics to support clear, evidence based reporting. Stakeholder Collaboration - Work collaboratively with internal and external stakeholders to ensure testing activities support high quality delivery aligned to organisational standards. Person specification Communication and Stakeholder Engagement - Communicate effectively with both technical and non technical stakeholders, including gathering non functional requirements and clearly articulating complex risks or issues to senior audiences. Apply critical thinking and ask insightful questions to ensure requirements, processes and deliverables are fully understood. Present findings, risks and recommendations clearly to wider teams, ensuring shared understanding and informed decision making. Test Analysis, Design and Execution - Conduct investigative work to understand problems, inefficiencies and opportunities within existing processes. Collect, analyse and interpret complex or conflicting information to propose practical, evidence based solutions. Design and execute tests across all phases - functional, non functional and User Acceptance Testing - ensuring coverage aligns to user needs and requirements. Apply Specification by Example and similar techniques to support requirement clarity and testability. Test Planning, Quality Assurance and Continuous Improvement - Develop and maintain robust quality practices, advocating accountable quality throughout the delivery lifecycle. Verify that the right work is being undertaken (Verification) and validate that it has been completed correctly (Validation). Put measures in place to monitor and improve quality outcomes, promoting consistency of approach across teams. Provide supportive but assertive challenge to ensure quality standards are upheld and embedded. Test Engineering and Technical Practice - Apply modern test engineering practices, including source control, CI/CD pipelines and automated testing approaches. Integrate and execute tests within continuous delivery environments to enable rapid feedback loops. Demonstrate experience in planning and managing tests across multiple phases, including User Acceptance Testing and performance testing. Contribute to automation framework development and the improvement of engineering standards. Requirements, Data and Technical Understanding - Understand and apply requirements engineering principles to support the creation, clarification and validation of deliverables. Validate requirements to ensure solutions meet operational, business and technical needs. Demonstrate knowledge of data solutions in cloud and on premise environments, including data exploitation tooling and platforms.

SOC Manager - Microsoft, SIEM, Defender XDR, SOAR, Entra ID - Hybrid - Bucks - £80,000 - £100,000 Can you demonstrate strong leadership experience within a SOC or managed security environment? Do you have deep expertise in Microsoft security technologies? Can you handle complex incidents and drive continuous service improvement. We are partnered with one of Microsoft's leading Security Partners and we are looking for an experienced SOC Manager to lead a 24/7, Security Operations Centre. You will be at the forefront of our security organisation, driving operational excellence, shaping the managed security services, and guiding a high performing global analyst team. You will be leading a team of SOC Analysts across the UK and the rest of the world, overseeing the 24/7 SOC Operations. You will be driving service delivery and SLA performance. You will be working on triage, detection, investigation, threat hunting, escalation, and incident closure processes. In addition, you will be leading a continuous improvement of SOC runbooks, KPI's, dashboards and reporting. You will have exceptional understanding of all the Microsoft Security suite of technologies Sentinel, Defender XDR, Entra ID and Microsoft 365 security signals. Key Skills & Experience Proven SOC Leadership within a Managed Security Services environment Overseeing 24/7 SOC operations, ensuring world class service delivery and SLA performance. Managing triage, detection, investigation, threat hunting, escalation, and incident closure processes. Continuously improve SOC runbooks, KPIs, dashboards, and reporting. Sentinel, Defender XDR, Entra ID and Microsoft 365 security signals M365 audit & contextual logs Drive optimisation, tuning, and governance across SIEM/XDR/SOAR platforms. Lead major incident escalations and guide proactive threat hunting. Collaborate with Product, Engineering, Customer Success, and TAM teams to evolve MXDR services. Contribute to service innovation across automation, tooling, and future roadmap areas Any certification to support your experience - SC200, SC300, SC400, AZ500, MS500, Crest/GIAC or ITIL This is an exceptional chance to join one of the fastest growing and most exciting Security Consultancy's in the UK and become a leader within the organisation and collaborate with multiple areas of the business making you an essential cog in the Microsoft Managed Security Service offering. SOC Manager - Microsoft, SIEM, Defender XDR, SOAR, Entra ID - Hybrid - Bucks - £80,000 - £100,000

Financial Reporting Analyst NHB Recruitment are working alongside this global company in their search for a Financial Operations and Reporting Analyst. This is a unique opportunity to act as the liaison between the business and IT/ Service providers. The key responsibilities will be - Investor Reporting and Financial Analysis-preparing monthly/quarterly investor reporting packs Month-end Reporting process Operational systems and Managed Services Co-Ordination Strong Excel and systems experience is essential To apply for this role you should have the following - Strong financial analysis and reporting capability. Advanced Microsoft Excel skills (financial modelling, complex formulas, pivot tables, data analysis). Experience supporting structured month-end or quarter-end reporting processes Ability to work across finance, operations, and systems in a hybrid role

Our client has a permanent vacancy for a Senior Systems Analyst to be responsible for the overall management, optimisation, and efficient running of business systems. You will work closely with business stakeholders in Operations, Finance, Sales, B2B Commerce, and Warehousing to understand business requirements, improve system capabilities, and develop scalable and robust solutions. Key Responsibilities Business Analysis & Process Improvement Engage with business stakeholders to understand operational needs, map processes, and identify opportunities for improvement. Lead requirements gathering workshops and convert requirements into functional and technical requirements. Define current workflow and future workflow as well as identifying bottlenecks and recommending solutions. Support change initiatives by assessing business impact, defining success metrics, and ensuring smooth transition to new processes. Manage supplier relationships to ensure that they provide quality support and deliver fixes on time and according to business priorities. Systems Analysis & Support Provide advanced 2nd/3rd line support and subject matter expertise to the business applications, including the ERP and integrated applications. Carry out root cause analysis for system issues and coordinate with internal teams and vendors to implement permanent corrective actions. Ensure systems remain performant, scalable, and aligned with business growth objectives. Configuration management, system checks on master data integrity and optimization of system usage across various departments. Project Delivery Contribute to full project lifecycles from discovery and design through testing, deployment, and adoption by users. Taking ownership of project deliverables, ensuring quality documentation and timely completion. Testing & Quality Assurance Develop test scenarios, test scripts, and perform UAT and regression testing on changes and upgrades to the system. Validate data flows, integrations, and business rules to ensure reliable operation of end-to-end processes. Reporting & Data Insight Operational and analytical reporting Create, maintain, and enhance reports to support decision making. Interact with stakeholders to define reporting needs. Training & User Guidance Train and guide the end users on the new features and processes and best practices. Develop training documents, knowledge articles, and process documentation. Required Skills & Experience Strong experience in business or systems analysis within an ERP centric environment. Hands on experience with enterprise resource planning systems Relational database experience e.g. writing queries, and performance tuning. Systems integration, API s and data flows between enterprise platforms. Communication and stakeholder engagement skills with a customer driven approach. The ability to document requirements, processes and technical specifications correctly and efficiently. Desirable Skills & Experience Sage X3 ERP Experience. Understanding of Finance, B2B ecommerce, warehouse, supply chain or product distribution. Experience with Crystal Reports, Sage Enterprise Intelligence or similar reporting tools. Knowledge and experience of working with web services, API integrations, or system automation. Familiarity with Magento, Shopify, or other B2B ecommerce platforms. Microsoft SQL Experience. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.

Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major CMDB platform such as: • ServiceNow CMDB • Jira / Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with both technical and nontechnical stakeholders. This would suit someone who has high attention to detail and commitment to data accuracy, ownership mindset with a strong sense of responsibility who can work cross-functionally and influence without authority. Ensuring all Configuration Items (CIs) and their relationships are properly identified, recorded, controlled, and kept up to date to support effective IT service delivery, impact assessment, change management, compliance, and operational stability. Working closely with engineering, cloud, and service management teams to ensure the CMDB becomes a single, trusted source of truth for the technology estate. CMDB Ownership and Governance CI Discovery, Integration & Data Quality Service Mapping & Dependency Modelling Support for ITSM Processes Reporting & Data Insights Stakeholder Collaboration Preferred Certifications: ITIL Foundation v3/v4 (minimum), ITIL Specialist or higher certifications (advantageous), Platform-specific CMDB certifications (e.g., ServiceNow CISCMDB) are highly desirable. • Security clearance will be mandatory and ability to attain higher clearance levels is essential.

Important High Level Summary Notes Please read the below high-level overview carefully, and if this position is of interest please contact me directly for a chat - my details are below: Lorenz Pasch at Hays Recruitment For this role, you must be able to demonstrate: Hands-on ownership of Root Cause Analysis for major incidents (P1/P2) Experience applying structured RCA methodologies (5 Whys, Fishbone, Fault Tree, Kepner-Tregoe) Ability to analyse technical, process, and organisational causes of failure Experience working within Incident, Major Incident, and Problem Management functions Confidence to challenge engineering teams and vendors on root causes and corrective actions Experience producing high-quality RCA reports (timeline, impact, contributing factors, actions) This role is not suitable for candidates whose experience is limited to service desk, incident coordination, reporting/MI analysis, or supporting RCA without ownership. If your experience does not include the above, this role will not be a match. The Role A unique opportunity to join Hays, a FTSE 250 recruitment leader with a global footprint, undertaking a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading technology. This role sits within Technology Operations and is responsible for leading root cause investigations across major incidents and recurring issues.You will work across engineering, operations, and vendor teams to identify underlying causes of failure and ensure sustainable corrective and preventative actions are implemented.This is a hands-on analytical role, requiring structured thinking, technical understanding, and the ability to influence outcomes without direct authority. What You'll Own Root Cause Analysis: Lead in-depth RCA across incidents and major incidents, identifying true root causes - not just symptoms. Problem Management: Support Identify patterns, trends, and systemic weaknesses. Drive actions to reduce repeat incidents and improve stability. Data & Investigation: Collect and analyse technical, process, and organisational data to build a complete view of failure points. Reporting & Documentation: Produce clear, structured RCA reports including timelines, impact assessments, and corrective actions. Stakeholder Collaboration: Work closely with engineering, operations, and vendor teams to validate findings and drive remediation. Continuous Improvement: Contribute to operational maturity by improving RCA quality, consistency, and effectiveness across the organisation. What We're Looking For You will bring experience from complex IT environments where incident volumes are high and service stability is critical. Key experience includes: Strong background in Problem Management, RCA, or Major Incident analysis Experience in enterprise IT operations environments Solid understanding of ITIL processes (Incident, Problem, Change) Ability to analyse complex technical and process-driven issues Strong written and verbal communication skills Confidence working with technical teams and challenging assumptions Why this role? Impact: Direct influence on reducing incidents and improving service stability Visibility: Work across engineering, operations, and senior stakeholders Complexity: Investigate issues across a global technology environment Ownership: Lead investigations end-to-end, not just support Contact Lorenz Pasch at Hays Recruitment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

We are currently recruiting for a Field Support Analyst to deliver efficient and effective IT field support to Willmott Dixon's business. This role will include supporting the Interiors London Office and the Ecoworld London Office (EWL). This role will focus on support at these locations with a requirement for at least 1 day on site at our EWL location (possibly split to 2 half days) and the remainder of time in our Interiors office and sites.This role is essential for ensuring smooth IT operations and customer satisfaction across the region. The Interiors office and the EWL Office has a requirement for someone on site by 08:30am to ensure there is support for morning meetings and any issues that may arise prior to these. What are the indicators of success in my role? I provide timely and effective local end-user support for all IT systems, including desktop hardware/software, video conferencing equipment, mobile communications, and new site setups. I take ownership of IT issues and collaborate with the central IT team to implement cost-effective, fit-for-purpose solutions. I ensure adherence to legal and legislative IT requirements. I maintain accurate regional hardware asset registers. I function as a conduit of information between my region and the Service Delivery team. I manage incident tickets per the Incident Management process, ensuring accurate and informative updates. I plan, manage, and communicate my weekly movement plan to support managers. I contribute to key tasks and issues as part of annual objectives. I cover other office sites as required by the business needs. What do I do? Customer: I understand my customers' needs and motivations, adapting my approach accordingly. I capture feedback from customers and stakeholders to gauge satisfaction with my and my team's services, making necessary adjustments. I build strong relationships to support the digital upskilling of our people. I ensure my team adopts a customer-first approach and provides them with the necessary skills for success. I set a high standard for customer engagement and advocacy, delivering services that support customer needs and inform IT Service objectives. I align with the company strategy and work closely with the business and IT to achieve common goals. Collaborate: I work with IT teams and the wider organization to deliver outstanding service. I share and encourage the sharing of information and best practices. I build and maintain good relationships across the organization. I collaborate with wider teams to resolve major issues and conflicts. Performance Metrics: I manage and monitor key performance indicators (KPIs) for various processes and services, identifying areas for improvement. I ensure adequate resources, consistency, and quality to achieve or exceed KPIs. Documentation and Reporting: I maintain processes and provide regular reports to management and stakeholders on process performance, compliance, and exceptions. I create high-quality documentation to clarify roles and responsibilities. I maintain run books and knowledge articles to a high standard. I monitor and report on overall operational service health and identify improvement opportunities. I ensure adherence to IT processes, policies, and procedures, promoting discipline and structure in operational delivery. I manage internal and external audits to achieve compliance through regular monitoring, reporting, and up-to-date documentation. Personal Effectiveness: I provide timely solutions to problems with an objective and proactive approach. I recognize my strengths and limitations, leveraging strengths and mitigating limitations. I communicate effectively, listen actively, and tackle difficult conversations appropriately. I adapt to different people and manage relationships effectively. I plan ahead, see the bigger picture, and manage performance expectations. I work well as part of a team and enjoy achieving common goals. I identify and manage risks and opportunities. I embody IT behaviours and maintain professionalism. I make key decisions and continually develop personal and technical effectiveness. I meet deadlines without prompting. Skills, Qualifications, and Memberships Essential: Windows 11 certification Office 365 experience Active Directory experience Strong customer service skills Proactive and effective communicator (written and verbal) Full driving license Willingness to travel Desirable: ITIL V4 certification MBCS certification SCCM or Autopilot knowledge Attributes: I regularly reflect on my experiences and performance, constantly seeking improvement. I model behaviour that shows respect, helpfulness, and cooperation. I respond positively and resiliently to setbacks. I manage multiple demands without losing focus or energy. I promptly recognize changes in circumstances and adjust plans accordingly. I take personal responsibility for making things happen and overcoming barriers. I prioritize and plan to deliver agreed objectives. I present plans clearly, concisely, and accurately to ensure understanding.

Finance Systems Analyst (Fixed-Term Contract) Location: London (Hybrid) Department: Finance About the Role We're partnered with a high growth specialist Bank that is looking for a proactive and detail-oriented Finance Systems Analyst to join a dynamic finance team. This is an exciting opportunity to contribute to the delivery of a technology-led finance function, supporting systems, data integrity, and process improvements. The successful candidate will play a key role in maintaining financial systems, supporting change initiatives, and acting as a representative for Finance across wider business projects. Key Responsibilities Support the finance team in managing systems, data, and processes to ensure reliable and accurate financial information. Take ownership of system reconciliations and ensure discrepancies are investigated and resolved. Monitor, track, and help resolve daily system issues, ensuring clear communication with stakeholders. Assist with testing activities across finance-related projects, including user acceptance testing for system enhancements and process changes. Respond to system queries, troubleshoot issues, and escalate where appropriate. Perform data validation checks, maintain accurate system records, and carry out routine quality assurance tasks. Contribute to risk management activities, including maintaining the finance risk register and supporting periodic reviews. Support change initiatives by assisting with impact assessments, testing, and implementation of system updates. Attend cross-functional working groups focused on system and process improvements. Stay up to date with developments in business operations and finance systems across the organisation. Assist in documenting system changes and ensuring all updates are accurately recorded. Provide support during periodic system releases, including testing and communication with stakeholders. Contribute to ad hoc tasks and projects as required by the team. Requirements: You must be immediately available to start or on a short notice period (max 2 weeks) You must come from a Finance Systems background within the Financial Services sector and must be familiar with data extraction, transformation, and reporting techniques. Proficiency in Microsoft Excel and experience using Power BI or similar visualisation tools. Exposure to tools such as SQL, Alteryx, or similar data analysis platforms. Experience working with finance systems, reporting tools, or data-focused roles. Strong organisational ability with the capacity to manage multiple priorities and deadlines. Clear communication skills and the confidence to work collaboratively across teams. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.

Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up to £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

What Are We Looking For? With our ongoing growth, an exciting opportunity has opened within the Finance Team for a Financial Systems Analyst to join our team in Cumbernauld or Edinburgh. Reporting to the Finance Director, you will take responsibility of enabling high-quality commercial decision-making through robust data, systems ownership, and insightful financial analysis. As an integral part of the Finance Team, the Financial Systems Analyst will lead the data and systems perspective within Commercial Finance, ensuring month-end reporting is accurate and timely, business plans are analytically robust, and finance systems and data structures are fit for purpose and continuously improved. Some of Your Key Duties Include: Lead the data and systems elements of the month-end process within Commercial Finance. Produce accurate, timely and insightful monthly reporting packs (revenue, margin, cost, KPIs). Ensure integrity and reconciliation of financial and operational data across systems. Deliver variance analysis against budget, forecast and prior year, highlighting risks and opportunities. Continuously improve automation and efficiency of reporting processes. Support the development of annual budgets, reforecasts and long-range plans from a data and modelling perspective. Build and maintain robust financial models to evaluate commercial opportunities and strategic initiatives. Provide scenario analysis and sensitivity modelling to support decision-making. Ensure planning tools and datasets are aligned with reporting structures and business requirements. Act as the systems and data lead within Commercial Finance. Own and develop finance data models, reporting structures, and system integrations. Translate commercial finance requirements into system and reporting solutions. Identify and drive process improvement initiatives across finance data flows. Provide analytical support to Commercial Finance Business Partners and senior stakeholders. Turn complex data into clear, actionable insights. Support pricing, contract evaluation and profitability analysis. Challenge assumptions using data-driven evidence. What Do You Need? Qualified / part-qualified accountant or equivalent commercial finance experience. Strong financial modelling and analytical skills. Advanced Excel skills; experience with financial modelling best practices. Experience with finance systems (e.g. ERP, planning tools, BI platforms). Strong data manipulation skills (e.g. Power BI, SQL, Power Query or similar). Experience supporting month-end and budgeting processes. Strong attention to detail and data accuracy. Ability to communicate complex analysis clearly to non-technical stakeholders. Full UK Driving Licence. Who Are We? RSE is a trusted clean water technology company, developing market-leading products and solutions for purifying drinking water, recycling wastewater, and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, you ll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. Hybrid Working (where applicable). A flexible career development path, with no restrictions on where your career can go. Private Healthcare (Personal). Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service. Holiday Buy / Sell Scheme. Company Pension Scheme. Cycle to Work. Discounted National Gym Membership. Professional Fees Paid. Employee Discount Platform. EV/Hybrid Car Lease Scheme. Access to our network of health professionals including mental health champions and Occupational Health Nurse. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now

What Are We Looking For? With our ongoing growth, an exciting opportunity has opened within the Finance Team for a Financial Systems Analyst to join our team in Cumbernauld or Edinburgh. Reporting to the Finance Director, you will take responsibility of enabling high-quality commercial decision-making through robust data, systems ownership, and insightful financial analysis. As an integral part of the Finance Team, the Financial Systems Analyst will lead the data and systems perspective within Commercial Finance, ensuring month-end reporting is accurate and timely, business plans are analytically robust, and finance systems and data structures are fit for purpose and continuously improved. Some of Your Key Duties Include: Lead the data and systems elements of the month-end process within Commercial Finance. Produce accurate, timely and insightful monthly reporting packs (revenue, margin, cost, KPIs). Ensure integrity and reconciliation of financial and operational data across systems. Deliver variance analysis against budget, forecast and prior year, highlighting risks and opportunities. Continuously improve automation and efficiency of reporting processes. Support the development of annual budgets, reforecasts and long-range plans from a data and modelling perspective. Build and maintain robust financial models to evaluate commercial opportunities and strategic initiatives. Provide scenario analysis and sensitivity modelling to support decision-making. Ensure planning tools and datasets are aligned with reporting structures and business requirements. Act as the systems and data lead within Commercial Finance. Own and develop finance data models, reporting structures, and system integrations. Translate commercial finance requirements into system and reporting solutions. Identify and drive process improvement initiatives across finance data flows. Provide analytical support to Commercial Finance Business Partners and senior stakeholders. Turn complex data into clear, actionable insights. Support pricing, contract evaluation and profitability analysis. Challenge assumptions using data-driven evidence. What Do You Need? Qualified / part-qualified accountant or equivalent commercial finance experience. Strong financial modelling and analytical skills. Advanced Excel skills; experience with financial modelling best practices. Experience with finance systems (e.g. ERP, planning tools, BI platforms). Strong data manipulation skills (e.g. Power BI, SQL, Power Query or similar). Experience supporting month-end and budgeting processes. Strong attention to detail and data accuracy. Ability to communicate complex analysis clearly to non-technical stakeholders. Full UK Driving Licence. Who Are We? RSE is a trusted clean water technology company, developing market-leading products and solutions for purifying drinking water, recycling wastewater, and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, you ll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. Hybrid Working (where applicable). A flexible career development path, with no restrictions on where your career can go. Private Healthcare (Personal). Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service. Holiday Buy / Sell Scheme. Company Pension Scheme. Cycle to Work. Discounted National Gym Membership. Professional Fees Paid. Employee Discount Platform. EV/Hybrid Car Lease Scheme. Access to our network of health professionals including mental health champions and Occupational Health Nurse. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now

We are partnering exclusively with a leading business services provider, in their search for an Interim Accounting Analyst. This is a 3-month temporary role (with a high likelihood of extension) based in Leeds offering a hybrid working model (3 days in office) and a day rate between 220 to 240 per day via umbrella. The Role You will provide immediate capacity to a busy finance team supporting a large public sector contract. This is a hands-on, proactive role focused on strengthening daily business-as-usual operations, ensuring stringent reconciliations are met , and supporting urgent year-end audit requirements. Key Responsibilities Reconciliations: Perform daily and monthly bank, revenue, and cash banking reconciliations to meet strict Service Level Agreements (SLAs). General Ledger: Prepare and manage General Ledger (GL) and balance sheet reconciliations. Audit Support: Support external audit remediation by gathering evidence and addressing queries before the March 31st year-end deadline. Financial Operations: Assist with month-end close tasks, including Direct Debit, credit card, and payment reconciliations. Process Improvement: Identify efficiency gains and assist with the documentation of finance processes and internal controls. Reporting: Support the preparation of monthly reporting and perform data analysis using Excel. This role could be right for you if you have: Qualifications: Ideally part-qualified level (ACA, ACCA, or CIMA). Technical Skills: Strong experience in finance operations with high-volume transactions. Proficiency in Oracle is highly desirable. Excel & Systems: Advanced Excel skills, including lookups and pivot tables for data manipulation. Audit Experience: Proven track record of dealing with audit queries and supporting external audit processes. Soft Skills: A proactive, reliable, and organised approach with the ability to "hit the ground running" in a fast-paced environment. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

Murphy is recruiting for a Senior IT Project Manager to work with the ever growing It Team at Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. In this role you will manage a range of stimulating, challenging and rewarding projects, helping to ensure successful delivery against agreed scope, schedule, budget, and quality standards, whilst driving strong governance, proactive risk management, and high-quality stakeholder engagement. You will work closely with sponsors and staff from operational, business support and IT services, as well as with third party suppliers and vendors. Reporting to the Head of IT Programme Management, and working closely with the IT Programme Management Office, you will be joining a growing team of enthusiastic project and programme management professionals, who are focussed on driving and implementing digital transformation and change. The ideal candidate will come with energy, significant project management experience, highly developed organisational skills, a good understanding of programme management and a track record of successful project delivery A day in the life of a Murphy IT Project Manager Lead end-to-end delivery of multiple IT projects. Manage the full lifecycle of digital, data and technology projects, ensuring successful delivery against scope, budget, timeline, and quality requirements. Ensuring alignment with business objectives, requirements, governance frameworks and the IT strategy. Drive project scoping and definition, including business case development, requirements gathering, definition of deliverables, identification of benefits, and agreement of success metrics, in conjunction with business analysts, subject matter experts, sponsors and stakeholders. Ensure compliance with agreed project standards in relation to governance, processes, frameworks and documentation, in accordance with, and overseen by the Project Management Office, and be an advocate for best practice. Develop and maintain detailed project plans. Create and maintain project documentation including Project Initiation Document, plans, RAID logs, budgets, and change controls, ensuring full alignment with IT governance and Programme Management Office standards. Identify and manage risks and issues throughout the project lifecycle, implementing mitigations and escalating appropriately. Oversee technology design and implementation. Collaborate with Solution Architecture, Infrastructure, Network, Cyber Security, and Applications teams to ensure solutions are properly designed, tested, and deployed in-line with IT standards and best practice. Ensure timely deployment of systems, networks, platforms, devices, and security technologies needed to support business operations and strategic initiatives. Lead cross functional project teams. Provide direction, coordination, and guidance in both matrix and multidisciplinary environments. Provide direction to IT teams and oversee third party suppliers and vendors to ensure coordinated delivery and high-quality outcomes. Develop trusted and robust relationships with project sponsors, subject matter experts, stakeholders and IT staff to ensure that project delivery success is maximised. Manage vendor and supplier relationships. Serve as a key point of contact within the IT department, providing clear updates, managing expectations, and building effective working relationships across technical and non-technical teams. Deliver clear and effective reporting. Reporting to sponsors, stakeholders, steering groups, and senior leadership through dashboards, status reports, and governance packs. Management of change requests. Ensure that change requests are properly defined, documented, reviewed and signed-off by project sponsors and that the impact and consequence of any change request is understood. Ensure effective handover of projects to operational support teams. Ensure that projects are handed over effectively and that all necessary training, support and materials are in place to effect smooth transition to business as usual. Support the Head of IT Programme Management and the Programme Management Office in identifying interdependencies and issues that may adversely impact delivery of IT projects and work plans. Still interested does thsi sound like you? Bachelor's degree, or equivalent knowledge and experience, in a project management discipline. Qualifications in recognised project management methodologies e.g. PMP, PRINCE2, APM, or equivalent professional qualification. Recent experience working as a Senior Project Manager supporting the delivery of digital transformation. Proven experience managing budgets, schedules, and stakeholders within formal Programme Management Office frameworks, including governance and assurance, risk and incident management, and benefit realisation. Experience using MS Planner, using a PPM system such as the Wellingtone Accelerator+ application. Excellent verbal and written communication skills, with demonstrable experience in document writing, reporting, presenting, facilitation, negotiation and influencing skills. Skilled at assembling, building, enabling and managing project delivery teams that accept responsibility and who are accountable for their decisions and actions. Works within deadlines, prioritises effectively and delivers at pace. Excellent IT skills, able to use a wide range of software packages including, Microsoft Planner/Project, PowerPoint, Excel, Word, Outlook, Teams, Visio and Devops. Evidence of continuing professional development and appropriate professional registration. Willing to travel to Murphy sites and offices as required to deliver projects and be part of the ongoing development of the IT Programme Management teams and wider IT department.

Cyber Security Analyst DGH Recruitment are currently recruiting on behalf of a leading client in the professional services industry who require a Cyber Security Analyst to join the firm in Newcastle. The scope of the Information Security function includes all strategic security planning and control oversight to ensure effective risk mitigation takes place within the firm. The team operates a number of security solutions directly, such as anti-malware solutions, Internet security proxy servers, and the vulnerability scanning platforms. Key Responsibilities: Review, action, and escalate, any unusual event behaviour identified. Assist with development and maintenance of the Firm-wide security infrastructure configuration, policies and procedures, identifying improvements to procedures, and reporting on incidents. Actively promote security governance in support of the Information Security policies, to ensure appropriate measures are taken to secure the Firm's confidentiality and integrity. Encourage cooperative working with all business functions to achieve shared goals, ensuring skills transfer and technical security awareness within the teams. This includes writing process documents and conducting training. Key Skills and Experience: At least 5 years' experience working within Information Security infrastructure or vocation to move from another technical discipline. Proven ability to adapt quickly to emerging threats or new information, shifting focus as needed. Demonstrated expertise in Microsoft 365 Defender and Azure Sentinel for detecting, investigating, and responding to suspicious behaviors and anomalous activities. Familiarity with endpoint security solutions and security infrastructure, including EDR, vulnerability management tools, DLP solutions, and removable media encryption. Working knowledge of cloud based web and email filtering solutions such as , Zscaler, Mimecast, Proofpoint, or Cisco. Experience with securing cloud environments (AWS, Azure, GCP), including configuration management, identity and access controls, monitoring, and incident response. Familiarity with cloud security tools (e.g., Microsoft Defender for Cloud, AWS Security Hub), and cloud compliance frameworks (e.g., CIS, CSA CCM) is highly desirable. Experience with security automation and orchestration, including the use of scripting languages (such as PowerShell or Python) and SOAR platforms to streamline incident response, automate repetitive tasks, and enhance overall security operations. Strong knowledge of security technologies (e.g., firewalls, IDS/IPS, EDR, SIEM) Technical bachelor's degree or equivalent IT / Information Security experience (required) Security-related certification e.g. CompTIA Security+, GSEC, CISSP, CISA, CCSP (preferred). Good understanding of security frameworks such as ISO 27001, NIST, Mitre (preferred) Cyber Security Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

We are working with a powerhouse in the logistics and e-commerce world (with their London based HQ) and have a very exciting opportunity for someone to join them as a Data Analyst for the next 3+ months, with a great potential of something permanent being available for the right person. In this role you would be working very closely with the commercial team, focused on supporting the team with data analysis, reporting and performance insights, in particular looking at success factors, lead times, sales volumes etc. Your main focus will be around building and maintaining dashboards, analysis of sales performance and helping teams use data more effectively. Additionally, you'll be working across the wider commercial teams and providing Salesforce support, so it's a necessity that you have great communication skills as well as Salesforce (or similar CRM) knowledge. This is a project to help cleanse data and catch up, really we need someone that has some form of Data Analytics experience (2+ years) and in particular within a sales or revenue capacity. You'd be working a standard 9-5 day, Monday to Friday, and to start can work a 4 in/1 out hybrid split, and then after settling work 3/2. The offices you'd be working in are based in-between Marylebone and Fitzrovia, less than a 10 minute walk to Oxford Circus Station. As this is temporary, you'd be completing weekly timesheets and paid each Friday, working at an hourly rate of 18 per hour. What you'll be involved in: CRM & Data Support Work with the CRM Lead to ensure reporting aligns with Salesforce processes and data structures. Help maintain data quality and support improvements to CRM reporting. Assist in translating commercial reporting needs into system requirements. Support the Commercial team with Salesforce queries, creating training materials for FAQs. Data & Reporting Build and maintain dashboards and reports in Salesforce. Produce regular sales performance reports including pipeline, conversion and revenue metrics. Support the creation of reporting packs for monthly reviews and commercial meetings. Sales Performance Insights Analyse sales data to identify trends, opportunities and performance gaps. Support sales managers with insights on pipeline health, forecasting and productivity. Maintain KPI trackers and sales scorecards. What we're looking for Any form of early career exposure and experience within revenue operations would be ideal. Familiarity with and confidence using Salesforce or similar. Ability to interpret data and present insights clearly. Curious, detail-oriented and comfortable working in a fast-paced environment. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Service Desk Coordinator - Glasgow Service Desk Coordinator Location: Glasgow, Glasgow City, United Kingdom Salary: Competitive Employment Type: Full-time, Permanent About the Role As the Service Desk Coordinator, you will play a pivotal role in all aspects of North's Service Desk operation. This role will include a hybrid requirement of day to day ticket management but also preparing accurate quotations and managing procurement for remedial work. Your expertise in organising and collaborating with customers and any external key stakeholders will be a mandatory requirement. Knowledge and previous experience of working in a service desk environment will be highly valued and your strong administrative skills will support seamless operations across the service desk. Key Responsibilities Act as the first point of contact for daily service desk operations and workload coordination. Monitor the shared mailbox and ticket queues, ensuring all incoming requests are logged, triaged, and assigned promptly. Allocate tasks to Service Desk Analysts and Field Engineers based on priority, skillset, and location. Track ticket progress, chase updates, and ensure SLA compliance. Communicate clearly with customers regarding updates, scheduling, and next steps. Support onboarding activities for new team members (accounts, equipment setup, access requests). Maintain accurate records, documentation, and reporting to support service performance. Escalate incidents and risks to the Service Desk Manager when required. Assist with continuous improvement, process adherence, and quality assurance across the team. Qualifications & Skills 1 3 years in a service desk environment; ticket management, quoting, estimating, procurement, or administration, preferably in remedial services, Small Works, construction, or facilities management. Knowledge of the Fire and Security industry would be preferable but is not a necessity. Strong numerical and analytical skills with a detail-oriented mindset. Proficiency in Microsoft Office (Excel, Word, Outlook) and quoting/CRM software. Excellent written and verbal communication skills. Ability to multitask and work under deadlines. Strong customer service and negotiation skills. What We Offer A competitive salary package , reflective of experience and skills. Permanent full-time employment with a supportive and inclusive work environment. Opportunities for professional development and career progression within a growing organisation. Access to training and certifications to enhance your IT knowledge and skills. Generous holiday entitlement and bank holidays. Employee assistance programmes and wellbeing initiatives. Contributory pension scheme and other standard employee benefits. Preferred Experience in quoting within a service department, maintenance, remedial repair, or Small Works industry. Familiarity with job costing, procurement, and scheduling processes. Why Join Us? Joining our Service Desk team & becoming part of a forward-thinking organisation that values collaboration, innovation, and excellence in service delivery. We invest in our people and provide a supportive environment where your contributions make a real difference. How to Apply Please submit your CV along with completing the Application Form. We look forward to welcoming a new Service Desk Coordinator to our team who will help drive our operations forward.

Adeccco are please to be recruiting for a Data Analyst & Property Records Officer working within the Gloucestershire Council Location: Yate, Hybrid Working hours: 37 hours per week Monday to Friday Rate: 24.00 per hour Contract: Temporary Overview: South Gloucestershire Council has recently procured a new Facilities and Asset Management system designed to streamline and centralise key processes such as reactive maintenance, planned maintenance, estates management, and reporting. It provides a single platform for managing data, workflows, and compliance, enabling improved efficiency, transparency, and decision-making across property and asset operations. We are currently in the process of populating the system's Estates Management module with property occupational data ranging from leases, sub leases, easements, wayleaves, acquisitions and disposals of land and buildings. This requires input of accurate and verified data which will include dates and terms of occupation, repairing responsibilities, buildings insurance, rental details and review dates etc. It will require verification of existing datasets, input of new and research of property information held by the council in various locations. The aim is to populate the new system with a comprehensive and accurate dataset that users will be able to rely on once the system is available for use. Role Duties: Researching data across systems and sources - Investigate how property data is stored and derived across legacy systems. Cross-reference tables, reference data, and supporting documentation Populating predefined migration data tables accurately - Review existing data sources for transfer into a new property records Applying property knowledge - Applying data around commercial Leases and title deeds, covenants and obligations Analysis and reviewing existing property records - Analyse property interests (wayleaves, easements, disposals, leases, licenses etc ) and record accurately Deadlines : You will work to a tight timescale and be required to achieve set weekly targets. Qualifications : Minimum NVQ3 Level in Statistics or Data Analyst A good working knowledge of Property / Estate Management Experience : Excellent data analytical skills, confident to research, interpret and record information. A good working knowledge of Property / Estate Management commercial Leases and title deeds, with the ability to identify covenants and obligations, landlord and tenant legislation, licenses, wayleaves and easements. Have effective IT skills with working knowledge in the use of software packages including in house systems. Ideally, experience of using mapping systems and property management systems (ideally Concerto) You will have experience of working as part of team to meet service standards, targets and deadlines. You will be able to prioritise, plan, monitor and evaluate work to achieve required deadlines. Ideally Experience of Local Government practises and procedures Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)