69 jobs found

2nd Line Support Engineer | Liverpool | MSP We've partnered with a well-established technology provider that delivers a range of services including connectivity, cloud solutions, security, and IT infrastructure support. They pride themselves on being a people-first business, building strong, long-term relationships with their clients. Overview: We're looking for a technically strong 2nd Line Support Engineer to join a growing service desk team. This role is ideal for someone confident handling escalations while gaining exposure to more advanced infrastructure and cloud technologies. With the business continuing to grow, there are excellent opportunities for progression, upskilling, and certifications. Responsibilities: Provide 2nd line support across Microsoft 365, Windows environments, and core infrastructure Manage Active Directory/Entra ID, user administration, patching, and backups Support network troubleshooting including VPNs, Firewalls, and connectivity issues Assist with device management (Intune/MDM) and endpoint support Support VoIP systems and telephony configurations Work closely with senior engineers on escalations and project work Maintain clear documentation and follow change control processes Skills & Experience: Experience in a 1st/2nd Line Support role Strong knowledge of Microsoft 365, Windows OS, Active Directory/Entra ID Experience or exposure to VoIP/telephony systems Understanding of networking fundamentals (DNS, DHCP, VPNs) Good troubleshooting skills with a proactive approach Strong communication skills and a customer-focused mindset Relevant certifications (Microsoft, CompTIA) beneficial Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Applications Engineer - Finance & Wealth Management - Permanent - Hybrid Location: London or Liverpool (Hybrid - 1-2 days per week in the office) Salary: 55,000pa - 65,000pa + Excellent Financial Services Benefits Package Background Checks: Successful candidates will require Full Financial background checks if offer presented Experience of Expo Platform and Objectway Systems, Microsoft Azure, O365, MS Teams, Active Directory & Azure AD, experience managing applications across the full lifecycle in a financial services environment, including BAU, change and delivery. The Company: Global leader in the Wealth and Financial Management arena is seeking an experienced Applications Engineer for this opportunity to work hybrid (1 to 2 days per week) at their London City HQ or their Liverpool City Centre offices. The Role: In this Microsoft environment, the role requires an experienced Applications Engineer to support Finance and Wealth Management applications ideally on Expo Platform and Objectway systems, and you will play a key role in ensuring secure, resilient, and sustainable IT services. The role requires an agile Applications Engineer who can apply themselves productively whether it's BAU or change and functionality requirements, you will be tasked to maintain high service availability and support applications within a complex financial services environment. Skills & Experience Required: Experience managing applications across the full lifecycle in a financial services environment, including BAU, change and delivery. Strong experience with Expo Platform and Objectway systems Microsoft technologies: Azure, O365, MS Teams, Active Directory & Azure AD Strong ITIL-based service management and incident handling skills Excellent analytical, troubleshooting and problem-solving abilities Confident communicator with strong stakeholder management skills Self-starter with a proactive approach to service improvement and delivery Your Key Responsibilities Will Be: Deliver change and project activity, ensuring smooth transition into BAU Own and manage incidents end-to-end, prioritising by business impact and urgency Ensure effective day-to-day operation of business-critical applications within agreed SLAs Provide SME input into application design, change and continuous improvement initiatives Conduct proactive trend analysis and contribute to Problem Management Build effective relationships with internal stakeholders and strategic suppliers Support shift roster arrangements to ensure appropriate application coverage Qualifications: ITIL Foundation certification Microsoft Office Specialist: Associate (Office 365) You will join a collaborative and professional technology team committed to service excellence, ownership, and continuous improvement. We offer a supportive hybrid working environment, strong benefits, and the opportunity to make a real impact in a leading wealth management organisation. Apply now to be part of a technology team that partners the business to deliver secure, resilient and high-performing services. Call Experis IT today on (phone number removed)

EUC & Network Engineer Edinburgh - on site working Head Resourcing is pleased to be partnering once again with our excellent Edinburgh based client as they look to recruit an EUC & Network Engineer. Our client is a well-established business with global operations producing a wide range of high-quality products. This role will suit a proactive engineer with a keen eye for detail who has strong experience across the Microsoft stack as well as a background in Networking. In this role you will be heavily involved in the delivery of complex technical projects with a heavy focus on networking and security. You will be comfortable in an environment where nearly all our clients' systems will be replaced, and you'll be able to connect the dots as new systems come online. What you'll be doing: Manage and secure cloud environments (Azure & Microsoft 365), including configuration policies, identity (Entra ID), and compliance. Maintain and troubleshoot network infrastructure (LAN/WAN, VPNs, DNS, DHCP, firewalls) to ensure reliable connectivity. Oversee device management and endpoint security using tools like Intune and Defender, including patching and policy enforcement. Provide advanced (2nd/3rd line) support, performing root cause analysis and automating tasks with scripting (e.g., PowerShell). Act as a technical lead and SME, supporting global infrastructure deployments and mentoring service desk teams. Key Skills: Strong expertise in Microsoft technologies, including Windows OS, Active Directory, Microsoft 365, and Azure. Solid networking knowledge covering TCP/IP, routing, switching, firewalls, VPNs, and Cisco Meraki environments. Proficient with tools such as Microsoft Intune (MDM) and ticketing systems like Fresh Service. Relevant certifications and security expertise, including Azure Administrator, ITIL, and Microsoft 365 security platforms are desired. If this sounds of interest please apply, or send your CV to

EUC & Network Engineer Edinburgh - on site working Head Resourcing is pleased to be partnering once again with our excellent Edinburgh based client as they look to recruit an EUC & Network Engineer. Our client is a well-established business with global operations producing a wide range of high-quality products. This role will suit a proactive engineer with a keen eye for detail who has strong experience across the Microsoft stack as well as a background in Networking. In this role you will be heavily involved in the delivery of complex technical projects with a heavy focus on networking and security. You will be comfortable in an environment where nearly all our clients' systems will be replaced, and you'll be able to connect the dots as new systems come online. What you'll be doing: Manage and secure cloud environments (Azure & Microsoft 365), including configuration policies, identity (Entra ID), and compliance. Maintain and troubleshoot network infrastructure (LAN/WAN, VPNs, DNS, DHCP, firewalls) to ensure reliable connectivity. Oversee device management and endpoint security using tools like Intune and Defender, including patching and policy enforcement. Provide advanced (2nd/3rd line) support, performing root cause analysis and automating tasks with scripting (e.g., PowerShell). Act as a technical lead and SME, supporting global infrastructure deployments and mentoring service desk teams. Key Skills: Strong expertise in Microsoft technologies, including Windows OS, Active Directory, Microsoft 365, and Azure. Solid networking knowledge covering TCP/IP, routing, switching, firewalls, VPNs, and Cisco Meraki environments. Proficient with tools such as Microsoft Intune (MDM) and ticketing systems like Fresh Service. Relevant certifications and security expertise, including Azure Administrator, ITIL, and Microsoft 365 security platforms are desired. If this sounds of interest please apply, or send your CV to (url removed) for a confidential chat to find out more.

IT Support Engineer Location: Lowton (Customer Site) 3 / 4 days per week; Occasional travel to Whetherby Hours: Full-time, 37.5 hours per week Overview of the Role Due to continued growth, our client is looking for an IT Support Engineer to work from one of their client s sites in Lowton. This role involves providing an excellent first response to one of their dedicated customers IT queries, ensuring high levels of customer satisfaction and resolution rates. You will manage your own ticket triage, prioritising and escalating issues where necessary, while maintaining compliance with Service Level Agreements (SLAs). Strong communication skills are essential, as you will liaise with customers and third parties via phone and email. They offer a progressive working environment with exposure to new technologies, an internal mentoring system, and genuine opportunities for career progression. At our client, you are not just a number, you are an integral part of their team culture, supported by an active Social Committee that organises events, competitions, and charity initiatives. About Our Client Our client is a leading Managed Service Provider specialising in IT, cyber security, and communications solutions for SMEs. They take a partnership-focused approach, aligning their services with their clients strategic goals to drive business growth. Through comprehensive offerings, technical expertise, and exceptional customer service, they ensure business-critical IT and communications systems operate seamlessly, enabling their clients to achieve their objectives. Benefits: Structured training and development, including internal mentoring. Progressive working environment with a voice in decision-making. 25 days annual leave plus bank holidays. Birthday leave. Flexi Health plan cover. IT purchasing scheme. Cycle-to-work scheme and gym discounts. Company pension. Mental Health First Aider in the business. Active Social Committee organising events and activities. Key Responsibilities: Deliver excellent customer care and support through efficient ticket management. Provide 1st and 2nd line fixes via phone and email. Resolve incidents and requests, escalating where appropriate. Perform ticket triage, prioritising and escalating as required. Liaise with third parties and customers regarding incident resolution and requests. Manage work queues and prioritise tasks to meet SLAs. Assist the Service Desk Supervisor in maintaining high service standards. Work productively to achieve and exceed SLAs, KPIs, and profitability targets. Essential Experience and Knowledge: Previous experience working on an ITIL-based service desk. Basic knowledge of Active Directory configuration and administration. Understanding of DNS. Basic router configuration and support experience (ideally Cisco, Draytek). Experience with Windows OS and Windows Server OS. Familiarity with Office 365, Microsoft Azure, and Microsoft Intune. Experience in schooling or education environments is beneficial. Essential Skills and Attributes: Excellent communication and organisational skills. Results-driven with a proven track record of achievement. Self-motivated, proactive, and resilient under pressure. Strong team player. Apply now with an up-to-date CV.

Your New CompanyYou will be joining an organisation that delivers complex hosted solutions across both private and public cloud environments. The company continues to invest in its people, its technology stack and its hosted services, with a strong commitment to developing talent and promoting clear career progression. From your first day, you will be supported by knowledgeable colleagues who are passionate about helping you grow, whether that is through building new technical capability, stepping into leadership opportunities or shaping your long-term career path. Your New RoleThis is a permanent position, predominantly working from home with occasional team/ project meetings in Surrey - your home working location can be flexible, as long as you are able to attend meetings as needed. We are looking for a System Administrator Team Leader who will lead a team of experienced System Administrators who are responsible for delivering secure, high-performing and compliant hosted solutions. You will oversee the administration and enhancement of services across private and public cloud platforms, ensuring availability and performance against agreed SLAs. A key part of the role will involve providing guidance, coaching and mentoring to your team while managing day-to-day activities, performance reviews and task allocation. You will play a significant role in small to medium technical projects and act as a vital link between technical teams, non-technical stakeholders and customers. You will take ownership of infrastructure design, optimisation and maintenance while ensuring that all hosted environments operate reliably and efficiently. This includes monitoring performance, implementing disaster recovery and failover strategies, maintaining robust redundancy and proactively resolving issues before they impact service levels. You will manage the presentation tier using Citrix NetScaler and oversee technologies such as Citrix Virtual Apps, Remote Desktop Services and Azure Virtual Desktop to ensure a seamless experience for end users. In addition, you will administer Windows Server environments across private and public cloud platforms, handling deployments, configurations, GPO management and advanced troubleshooting. You will ensure the organisation maintains strong security and compliance standards by managing firewalls, encryption, access controls, audits, vulnerability assessments and patching. You will also use SCCM for software deployments and compliance monitoring and take responsibility for effective backup management. A further aspect of the role includes developing and maintaining automation processes using PowerShell and other tools such as Ansible to streamline workflows and improve operational efficiency. You will also maintain comprehensive documentation relating to configurations, procedures and troubleshooting, and work collaboratively with cross-functional teams and clients to design and deliver tailored hosted solutions. What You'll Need to SucceedTo succeed in this role, you will demonstrate a strong track record as a Sys Admin - technically hands-on, with previous experience of leading a small team. You will have previous experience delivering hosted services across hybrid infrastructures with strong knowledge relating to Citrix NetScaler, Citrix Virtual Apps, RDS, AVD, Azure, SQL Clustering and SSL certificate management, combined with deep knowledge of Windows Server administration, Active Directory, Group Policy and DNS. You will be confident in handling advanced troubleshooting, system hardening and complex network issues. Experience using SCCM in multi-tenant or cloud-hosted environments will be essential, along with advanced PowerShell scripting skills. Exposure to monitoring tools such as Zabbix or PRTG will also be highly beneficial. Success in this position also calls for excellent communication skills, strong stakeholder engagement and a consultative approach that helps build trust and influence outcomes. You will have a proven ability to deliver customer-focused solutions, manage multiple competing priorities and maintain a high level of accuracy and attention to detail. You will bring strong time management, professionalism and a genuine commitment to service excellence, combined with the ability to form positive, productive working relationships. What You'll Get in ReturnSalary up to 54,000 (some flexibility with this for the right person), home and a comprehensive benefits package (details TBC shortly), along with the opportunity to work in a forward-thinking environment committed to innovation, professional development and continuous improvement. You will be joining a team that values collaboration and supports your career growth. What You Need to Do NowIf you are interested in this role, please apply with an up-to-date CV. If this role isn't quite right for you, but you are exploring new opportunities within Infrastructure or Cloud technology, please get in touch to discuss your next step. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Description Sumer is a leading professional services group focused on supporting regional SMEs across the UK and Ireland. Together we are bringing together high-quality accountancy firms, creating a national group with deep local roots.As Sumer continues to scale, we're seeking a forward-thinking IT professional to support one of our hubs, Carpenter Box, to help shape and support our evolving infrastructure, contributing directly to the success of our growing national network. This role offers an opportunity to support IT service delivery on-site, predominantly from our Worthing office, working closely with central teams to ensure robust infrastructure, seamless onboarding, and exceptional user support.You'll play a pivotal role in the team in delivery of the on-site IT operations with support from the IT Director, working in tandem with Sumer's central IT team to create a seamless, secure, and productive technology environment for our teams. Key Responsibilities Deliver second line troubleshooting for laptops, desktops, peripherals, applications, and performance issues, acting as an escalation point for complex or persistent technical incidents, ensuring timely follow-up and communication. Manage user lifecycle processes, including onboarding, leavers, access provisioning, and permissions updates. Administer the active directory and Microsoft 365, including mailbox setup, distribution lists, and security groups. Support maintenance and monitoring of servers, cloud services, and local infrastructure in coordination with Group IT. Perform routine system checks, patching validation, backup checks, and monitoring of activities. Troubleshoot networking issues including connectivity, DNS/DHCP behaviours, VPN, VLANs, and wireless performance. This will include escalations relating to the Windows server, storage, identity, and security components. Support technical activities related to vulnerability management and remediation, assisting with triage and response to security alerts under the direction of central IT. Coordinate with third-party vendors and external partners to resolve technical issues or support local projects. Support the Group IT team initiatives relating to: Microsoft Windows 11 endpoint environments Microsoft 365 administration and apps Mimecast web filtering and email security Network maintenance and troubleshooting Vulnerability scanning and patching using Qualys Hardware configuration to organisational standards Skills, Knowledge & Expertise Demonstrated experience in IT support , ideally within a professional services environment, with a strong track record of delivering reliable and user-focused technology solutions. Problem-solving capabilities , with the ability to assess, triage, and resolve technical issues efficiently and independently. Proven troubleshooting experience across Windows, Microsoft 365, networking, and core infrastructure. Exceptional communication and interpersonal skills , with a collaborative mindset to engage effectively with colleagues, stakeholders, and external partners. Strong multitasking abilities , capable of managing competing priorities across operational support and project-based initiatives. Proactive and adaptable approach , with the confidence to take ownership of tasks, contribute to continuous improvement, and support broader team and business goals. At Sumer, we are committed to fostering an inclusive and diverse work environment, not just as buzzwords, but as the heartbeat of our team. Our recruitment practices reflect this commitment, welcoming individuals from all backgrounds. We prioritise creating an environment where every candidate feels respected and supported throughout the hiring process. Everyone is unique and we understand that each individual may have distinct needs to showcase their best selves during interviews. Our commitment is to offer personalised support for all

IT Support Engineer Location: Lowton (Customer Site) 3 / 4 days per week; Occasional travel to Whetherby Hours: Full-time, 37.5 hours per week Overview of the Role Due to continued growth, we are looking for an IT Support Engineer to work from one of Tailor Made Technologies client s site in Lowton. This role involves providing an excellent first response to one of our dedicated customers IT queries, ensuring high levels of customer satisfaction and resolution rates. You will manage your own ticket triage, prioritising and escalating issues where necessary, while maintaining compliance with Service Level Agreements (SLAs). Strong communication skills are essential, as you will liaise with customers and third parties via phone and email. We offer a progressive working environment with exposure to new technologies, an internal mentoring system, and genuine opportunities for career progression. At Tailor Made Technologies, you are not just a number, you are an integral part of our team culture, supported by an active Social Committee that organises events, competitions, and charity initiatives. About Tailor Made Technologies Tailor Made Technologies (TMT) is a leading Managed Service Provider specialising in IT, cyber security, and communications solutions for SMEs. We take a partnership-focused approach, aligning our services with our clients strategic goals to drive business growth. Through comprehensive offerings, technical expertise, and exceptional customer service, we ensure business-critical IT and communications systems operate seamlessly, enabling our clients to achieve their objectives. Benefits: Structured training and development, including internal mentoring. Progressive working environment with a voice in decision-making. 25 days annual leave plus bank holidays. Birthday leave. Flexi Health plan cover. IT purchasing scheme. Cycle-to-work scheme and gym discounts. Company pension. Mental Health First Aider in the business. Active Social Committee organising events and activities. Key Responsibilities: Deliver excellent customer care and support through efficient ticket management. Provide 1st and 2nd line fixes via phone and email. Resolve incidents and requests, escalating where appropriate. Perform ticket triage, prioritising and escalating as required. Liaise with third parties and customers regarding incident resolution and requests. Manage work queues and prioritise tasks to meet SLAs. Assist the Service Desk Supervisor in maintaining high service standards. Work productively to achieve and exceed SLAs, KPIs, and profitability targets. Essential Experience and Knowledge: Previous experience working on an ITIL-based service desk. Basic knowledge of Active Directory configuration and administration. Understanding of DNS. Basic router configuration and support experience (ideally Cisco, Draytek). Experience with Windows OS and Windows Server OS. Familiarity with Office 365, Microsoft Azure, and Microsoft Intune. Experience in schooling or education environments is beneficial. Essential Skills and Attributes: Excellent communication and organisational skills. Results-driven with a proven track record of achievement. Self-motivated, proactive, and resilient under pressure. Strong team player. Apply now with an up-to-date CV.

Network Security Analyst Wigton, Cumbria Up to 35,500 per year Adecco Workington are delighted to be recruiting for our fantastic client, a well established international manufacturing organisation, to join their IT team as a Network Security Analyst. The role will involve: Monitoring network and user activity and managing security incidents Supporting security impact assessments and change management Maintaining IT controls and supporting audit activity Ensuring compliance with global cybersecurity standards Contributing to security policies and governance frameworks We are looking for: Experience in IT operations with exposure to cybersecurity or governance Knowledge of ISO 27001, GDPR and risk management frameworks Familiarity with vulnerability management, SIEM or EDR tools Strong understanding of Windows Server, Active Directory and Microsoft 365 security Strong analytical and communication skills What is on offer: Salary up to 35,500 depending on experience Performance related pay and annual bonus 25 days holiday plus bank holidays Flexible working options Competitive pension and healthcare benefits This is an excellent opportunity to develop your career within a global organisation committed to security and continuous improvement. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We at Qualient are seeking an experienced Senior Active Directory Consultant with 15+ years of experience, based onsite in London Position: Senior Active Directory Consultant Employment Type: Temp/Contract Location: Onsite in Central London (SW1 - London Underground Network) Duration: 4-6 months Hours/Week: 30-40 hours Team Size: 3 Consultants (including a Principal Consultant and an AD Analyst) Role Overview We are seeking a highly experienced Senior Active Directory Consultant to investigate, assess, and provide remediation recommendations for the client's Active Directory (AD) system and authentication methodologies. The consultant will deliver a comprehensive assessment report, identify areas of concern, and propose prioritized remediation steps in alignment with best practices and compliance requirements. Key Responsibilities Phase 1 - Investigation Conduct interviews with personnel to clarify existing AD and authentication processes. Review the current Active Directory architecture and design. Evaluate compliance with design standards, policies, and industry best practices. Assess security configuration of Active Directory against current threat models. Evaluate configuration and health of: AD replication services DNS Authentication and authorization configurations Managed File Share access (NTFS/SMB) SQL databases and local server permissions Review data attributes within AD for consistency and accuracy. Assess access controls, including: Nested and cyclic groups Remote access Linux SSH access controls Deliver a comprehensive report detailing all findings, vulnerabilities, and configuration gaps. Phase 2 - Remediation Planning Analyze data collected from the investigation phase. Provide a prioritized roadmap of remediation steps with estimated levels of effort. Recommend architectural and process improvements to align with best practices and compliance. Deliver updated reports for review and approval. Must-Have Skills & Experience Strong documentation and reporting skills. Advanced PowerShell Scripting experience. Proven expertise in reviewing Active Directory architecture for compliance and optimization. Extensive knowledge of SQL databases and local server permissions. Deep understanding of nested and cyclic groups in AD. Strong experience with: Remote access controls Linux SSH access controls

Exchange Specialist (Hybrid Exchange Build) Location: Hybrid - expenses for travel and accommodation in Ireland. Occasional visits to London. Contract: 4-6 months Start: ASAP +Outside IR35 +£500 - £535 a day We're looking for an Exchange Specialist with the technical chops and real-world experience to design and build a hybrid Exchange environment . This is a hands-on role for someone who's done this before and knows the difference between "it works in theory" and "it works in production." You'll be working as part of a project delivery team to implement a secure, scalable hybrid Exchange solution - integrating on-prem Exchange with Exchange Online, ensuring seamless coexistence, mail flow, and identity synchronization. Key Responsibilities Design, build, and configure a hybrid Exchange environment (on-prem + Exchange Online). Lead migration planning and execution for mailboxes, distribution lists, and shared resources. Implement best practices for security, authentication, and compliance (MFA, DKIM, SPF, DMARC, etc.). Work closely with Infrastructure and Security teams to integrate with Active Directory and Azure AD. Troubleshoot complex mail flow and hybrid connectivity issues. Document the environment, configuration, and migration procedures. Provide knowledge transfer and guidance to in-house IT teams. Required Skills & Experience Proven experience designing and implementing hybrid Exchange environments (Exchange 2016/2019 + O365). Deep understanding of Exchange Online, Azure AD Connect, and mail routing . Strong knowledge of PowerShell for automation and administration. Familiarity with M365 security & compliance features. Comfortable working independently and remotely, with occasional travel to Dublin for key project phases. Excellent communication skills - clear, direct, and able to translate tech into action. If you'd like to discuss this Exchnage SME in more detail, please send your updated CV to (see below) and I will get in touch.

Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: COO, Technology Operations & Cyber Security Salary Range: £40,800 - circa £52,000 depending on experience Location: Hybrid with some occasional travel to key hubs - Glasgow & Newcastle Our team An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft 365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft 365, and Symantec products across both production and test environments. What you'll be doing Supporting the following technologies: Microsoft 365 services including Exchange, OneDrive, Teams and SharePoint Microsoft Entra, including Entra Connect Microsoft Copilot Supporting project delivery initiatives Maintaining risk awareness across change delivery and BAU processes Enhancing services through process improvements Assisting the wider team in resolving complex user queries We need you to have In-depth knowledge of Microsoft 365 - SharePoint, Intune, Exchange, Entra Strong practical use of PowerShell, with ability to create scripts for automation Understanding of email standards such as SMTP, DMARC, DKIM, and SPF Ability to manage multiple priorities in a fast-paced, dynamic environment Practical experience with Incident, Change and Problem Management processes, ideally with ServiceNow Excellent interpersonal, communication, and relationship-building skills Strong analytical and problem-solving abilities It's a bonus if you have but not essential Knowledge of Microsoft Windows Server (2012/2016/2019) Experience of using Symantec.cloud services Experience of creating and supporting Power Automate flows Experience of supporting SharePoint 2016 / 2019 servers Experience with Active Directory Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

IT Support TechnicianChesterfield - Hybrid (3 days office/2 days home)£28,000 - £30,000 Elevation IT are delighted to be recruiting for one of our key clients, a leading organisation with a global presence who are looking for an IT Support Technician to join their UK head office team in Chesterfield. This is a fantastic opportunity to become part of a supportive, collaborative IT team, where you will act as the first point of contact for all IT queries and play a vital role in keeping systems, hardware and users running smoothly. As IT Support Technician you will be involved in everything from resolving day-to-day IT issues to supporting wider transformation projects and liaising with international colleagues across the business. No two days will be the same, this role offers both variety and the chance to develop your technical skills in a dynamic environment. Duties & Responsibilities Act as the first point of contact for IT queries via phone and helpdesk (ServiceNow) Diagnose and resolve technical issues with hardware, software, networks and peripherals Configure and maintain desktops, laptops, mobile devices and IT equipment Provide user support for Microsoft 365, Windows and other business applications Perform user administration on Active Directory and other platforms Ensure resolution of faults within agreed SLAs and business expectations Use remote tools to provide diagnosis and fixes Document IT Help Desk policies and procedures Conduct IT equipment assessments and manage redeployment of assets. Skills & Experience: Previous experience in IT support (helpdesk or service desk) Knowledge of Microsoft Windows OS, Microsoft 365, Active Directory, Group Policy Hands-on experience with mobile hardware/software (Android) Good understanding of cloud-based solutions If you're passionate about IT, love problem-solving and want to work in a role where you can make a real impact we would love to hear from you!

3rd Line Support Engineer, MSP, Customer solutions, Microsoft, A leading provider of MSP solutions is seeking a solid and reliable 3rd line Engineer with a good background in Microsoft. The role: Be the main point of contact for escalations within the service desk Lead problem and major incident investigations Efficiently progress tickets within ConnectWise Manage - resolve Incident, Problem and 'non-standard' Request tickets as assigned. Consult with senior colleagues in the Professional Services team or Microsoft/third-party support as required. Keep detailed notes and time entries within tickets Act as a peer reviewer for change control submissions Represent Managed Services during service transition phases as projects move through hyper-care into operations Documentation and processes Follow existing and create new detailed procedures when required Review procedures created by other members of the team Ensure that the documentation is up to date when any changes are made to services Complete time and expense reporting requirements Act as the SME Consult the Service Desk Manager and/or Account Managers on new technology being proposed during client demos. Assist in resolving escalations/complaints. Deliver lunch and learns to other engineers within the business on troubleshooting methods and new functionality, ensuring knowledge sharing is preserved. Be the go-to engineer for junior staff - coach and support the engineers in resolving technical issues. Collaborate with the wider team members to drive service desk tickets through to resolution. Lead by example and promote an inclusive and respectful working environment. Demonstrate and maintain excellent written communication and outstanding customer service skills, both over the phone and in person. Skills required: BSc (or equivalent) in Computer Science / Information Technology, or a related field Experience in providing 3rd Line Technical Support Experience of working in a busy MSP service desk environment in a structured, ITIL-driven framework (including Incident, Change and Problem Management) Technical skills Experience of acting as the 'go-to' person during Major Incidents, including providing RCAs/ RFOs Experience in: Microsoft Cloud Stack: Azure, ASR, WVD, Endpoint Manger Azure Active Directory (Identity, MFA, Conditional Access) Supporting M365 environment Microsoft Active Directory, Exchange, AOVPN, Windows Server OS Intune, Endpoint management, MDM Scripting languages such as PowerShell Knowledge of File System Technologies Knowledge of domain services: DNS, DHCP, VPN etc. 3rd Line Support Engineer, MSP, Customer solutions, Microsoft, McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

IT Project Engineer - Exciting New Role with a Leading MSP Are you a skilled 2nd/3rd Line Engineer with hands-on project experience, ready to take the next step into a dedicated IT Project role ? Do you want to work with a fast-growing MSP, delivering complex technical projects for a diverse client base, whilst expanding your skills across enterprise-level tech? This is a brand-new opportunity to join a supportive, close-knit team, working on high-value IT projects that make a real impact for 400+ businesses across the UK. Location: Redhill Salary: £40,000 - £50,000 (DOE) Benefits: Company laptop & equipment, performance-based bonus, 22 days holiday (rising to 25 with service), Ongoing training & development support, regular team socials and a supportive working culture The Role As an IT Project Engineer, you will take ownership of the planning, delivery, and implementation of a wide variety of technical projects. You'll work closely with the wider engineering team, helping scope requirements, configure solutions, and ensure smooth deployment to client environments. You'll be trusted to deliver across Microsoft, networking, virtualisation, and security technologies, providing technical expertise while maintaining excellent client communication. This is a role for someone with proven 2nd or 3rd Line experience, who has already been involved in project delivery and is looking to step fully into a project-focused position. Your Day-to-Day: Deliver and implement technical projects for SME clients, both remotely and on-site Work closely with project managers and senior engineers to scope and plan solutions Configure and deploy servers, networking, virtual desktops, and security solutions Provide escalated technical input during project phases, ensuring successful delivery Assist with client onboarding and infrastructure upgrades Document all project work and hand over smoothly to support teams Act as a trusted technical advisor, ensuring clients understand solutions and best practices Tech You Will Work With: OS & Servers: Windows Server, Active Directory, Azure AD, Hyper-V, VMware Cloud & Virtualisation: Microsoft 365, Citrix, RDS Networking: Firewalls, switches, routers (e.g., Fortinet, Cisco, Sophos) Backups & DR: Veeam, off-site disaster recovery solutions Monitoring & Security: MSP-standard monitoring tools, patching & endpoint protection What You Bring: At least 2 years' experience delivering IT projects in an MSP or fast-paced IT environment Strong technical grounding at 2nd/3rd Line level across Microsoft, networking & infrastructure Proven experience in scoping, configuring, and implementing technical solutions Excellent problem-solving and communication skills Customer-first approach, with the ability to explain technical solutions in plain English A full UK driving licence and access to a vehicle (essential due to client site visits) For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.

Imperial Recruitment Group are delighted to announce that we are working in partnership with Sembcorp Energy UK who are recruiting for an IT-OT Security Specialist on a permanent basis. Salary: Competitive Contract Type: Permanent Location: Wilton International Hours: Full Time Job Purpose This role works alongside the Cyber and Security Manager, coordinating with the ITSM team, to help embrace the development of a Cyber Resilience and Secure by design system. The ultimate goal is to build a unified team capable of performing all tasks in conjunction with the ITSM (NOC Manager) and Cyber and Security Manager (SOC Manager) to enable and underpin critical business services. This role is part of an out of hours support rota. Responsibilities: Accountable for the execution of Sembcorp s information security program thereby keeping IT (Information Technology) and OT (Operational Technology) assets safe from internal and external threats. Accountable for ensuring the confidentiality, integrity, and availability of company information resources by implementing and maintaining security controls, performing comprehensive security incident response, engaging in proactive threat assessment, mitigation planning, incident trend analysis, and security architecture review. Accountable for gap analysis and regular audits of OT environments to ensure compliance with company security requirements and industry security standards. Accountable for complex and speedy troubleshooting to minimise any network security threats to the company. Provide 2nd line IT support when and where required. IT Security Incident Management Coordinate and carry out the security incident management lifecycle including preparation, detection and analysis, containment, eradication and recovery. Coordinate incident handling and contingency planning activities. Incorporate lessons learned from ongoing incident handling activities into incident response procedures, training, and testing and implement resulting changes accordingly. Manage escalations in or out of normal business hours liaising with global internal and external service providers. Security Operations Daily support and security auditing of the firewall landscape. Support and audit remote access to internal company resources. Create and implement network hardening guidelines and procedures Maintain current awareness of technology trends, and act as a valued Subject Matter Expert in selecting and designing new solutions. Knowledge & Experience: Experience in managing: Windows 10, Microsoft Office 365 (SharePoint and Exchange Online in particular), Active Directory Good knowledge of GPO deployment and configuration Understanding of Firewall technologies Ability to troubleshoot IT related issues Understanding of industrial control systems HMI/SCADA Understanding of industrial control systems communication protocols Networking knowledge covering LAN/VLAN/WAN technologies A sound range of IT/OT skills, which need to be kept up to date in line with IT/OT developments in the business. Demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision Understand NIST Understand ISO 27001 Cyber Resilience Disaster Recovery For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.