Software Development Manager London Area, United Kingdom (Hybrid) London (Hybrid - 3 days onsite) £100,000 - £130,00 (DOE) + bonus + excellent benefits We're supporting a global, highly respected organisation undergoing a major technology transformation, and they're looking for a Software Development Manager to lead a critical engineering workstream. This is a senior leadership role with full ownership of delivery across a large-scale system modernisation programme - ideal for someone who combines strong technical depth with proven delivery leadership. The Role You'll lead multiple engineering teams and delivery partners, driving the build and integration of modern, cloud-based platforms while transitioning from Legacy systems. This is not a hands-on coding role , but equally not a pure programme role - you'll sit at the intersection of engineering, architecture, and delivery . Key responsibilities include: Leading end-to-end software delivery across multiple Agile workstreams Owning engineering roadmap, timelines, and quality standards Managing internal teams and third-party vendors Driving best practice across CI/CD, DevOps, and secure development Collaborating closely with Product, Architecture, and Programme teams Supporting system integration, data migration, and BAU transition What we're looking for We're keen to speak with individuals who: Have a background in software engineering , now operating at Senior Engineering Manager/Head of Engineering level Bring experience delivering large-scale transformation or modernisation programmes Are confident leading multi-team, multi-vendor environments Can operate comfortably across technical and business stakeholders Have strong knowledge of cloud-native architecture, APIs, and DevOps practices Experience within financial services or insurance would be advantageous but not essential.
25/03/2026
Full time
Software Development Manager London Area, United Kingdom (Hybrid) London (Hybrid - 3 days onsite) £100,000 - £130,00 (DOE) + bonus + excellent benefits We're supporting a global, highly respected organisation undergoing a major technology transformation, and they're looking for a Software Development Manager to lead a critical engineering workstream. This is a senior leadership role with full ownership of delivery across a large-scale system modernisation programme - ideal for someone who combines strong technical depth with proven delivery leadership. The Role You'll lead multiple engineering teams and delivery partners, driving the build and integration of modern, cloud-based platforms while transitioning from Legacy systems. This is not a hands-on coding role , but equally not a pure programme role - you'll sit at the intersection of engineering, architecture, and delivery . Key responsibilities include: Leading end-to-end software delivery across multiple Agile workstreams Owning engineering roadmap, timelines, and quality standards Managing internal teams and third-party vendors Driving best practice across CI/CD, DevOps, and secure development Collaborating closely with Product, Architecture, and Programme teams Supporting system integration, data migration, and BAU transition What we're looking for We're keen to speak with individuals who: Have a background in software engineering , now operating at Senior Engineering Manager/Head of Engineering level Bring experience delivering large-scale transformation or modernisation programmes Are confident leading multi-team, multi-vendor environments Can operate comfortably across technical and business stakeholders Have strong knowledge of cloud-native architecture, APIs, and DevOps practices Experience within financial services or insurance would be advantageous but not essential.
Join a global profession services leader, committed to solving the world s biggest challenges across energy, transport, utilities and urbanisation. We are seeking curious minds with a passion for data-driven problem solving to join and shape our growing Data & Insights team. You will support the delivery of innovative solutions across all infrastructure sectors, delivering tangible impacts for generations to come. You ll have the freedom to explore your interests across diverse projects, with support and encouragement to develop your skills and experience. We embrace a start-up mentality within a global corporate framework, encouraging autonomous decision making, fresh ideas and agile thinking. We are a world leader in bringing data and infrastructure advisory together, with a team who foster collaboration and individual support, empowering you to meaningfully contribute to our continuously growing and improving team. Our Data & Insights Advisory team Working across Australia, the UK and North America, our world leading data capability is invested in using data and systems capability to support infrastructure owners globally. Our service highlights include: Strategic Modelling: Working alongside industry experts in the built and natural environment, we create models and simulations to understand and forecast complex scenarios, such as England s transition to a more sustainable agricultural system. Analytical Data Management: We bring the latest in cloud, software, and data best practices to our clients to develop clean and expressive datasets, tightly aligned to their goals and ambitions. Digital Asset Management: We combine our knowledge of the infrastructure lifecycle across industries like water, power, rail, and highways, and our expertise in data-driven insights to help our clients make decisions about the stewardship of their assets. Location Intelligence: We develop world-class solutions in mobility, logistics and GIS using high-volume data sources such as mobile network data. For example, analysing visitor behaviour and major venues and identifying changes in the national travel patterns. Your responsibilities: Stakeholder Engagement & Communication Pro-actively engaging with stakeholders to gather information, determine root causes of issues, and develop strong relationships. Clear and concise presentation of results and concepts through a variety of mediums, tailoring the level of technical content to the audience. Articulating your views and honest perspectives through active listening and engaged participation. Technical Delivery Providing technical project delivery by designing solutions, writing code, and conducting analysis. Using data and management techniques to improve operational performance. Providing technical feedback and identifying opportunities to use data to derive insights and shape technical solutions. Acting as Project Manager on appropriate projects. Team & Business Development Actively contributing to team growth activities and operational tasks. Identifying and pursuing opportunities and new work that benefit clients, including providing input to tenders and bids. Continuous Learning & Growth Seek out on-the-job and external training opportunities to improve your technical and management capabilities, with support from the team. Taking a pro-active role in developing the skills of team members. About you We would love to hear from you if you can bring proven, demonstrable previous experience in any of the above areas. As a consulting role, we are looking for effective problem solvers, leaders, and communicators. Personal Characteristics You are an effective collaborator and communicator who can work well with a range of clients. You are inquisitive and eager to improve your skillset. You are comfortable being part of a growing team that is building a business. You are an independent thinker who can present their own ideas even when challenging the norm. You have a collaborative working style and understand the importance of diversity and inclusion in the workplace. You are an analytical thinker who can break down complex problems into manageable chunks. Previous Experience Due to the diversity of our projects, a range of skills and experience is beneficial to this role. An ideal candidate will demonstrate 2-5 years proven experience in any combination of the following, with particular emphasis on strong technical capabilities with graduate or postgraduate qualifications: Technical Capabilities Strong data manipulation and analysis skills. Programming using Python and SQL (additional languages are a benefit). Dashboarding using Tableau and/or Power BI and data visualisation using common data science packages (Matplotlib, Seaborn, kepler.gl, etc.) Understanding of version control (preferably through Git). Experience in contributing to and improving technical playbooks. Solid knowledge of statistical methods and concepts. Management Consulting Capabilities Business acumen including account management, relationship building, and commercial awareness. Management consulting expertise, including methodologies, frameworks, tools, and approaches to solve business problems. Business Analytics experience, using data and statistics to derive insights and make informed decisions. Experience in Agile project management and effective implementation of Agile principles. Clear and detailed client communication, including presentation and storytelling of technical concepts. About GHD Being the best that we can be is in our culture. We are a team of smart, innovative, and creative problem solvers. In our employee-owned company, everything feels like it matters more. Challenge us and help us come up with new solutions to ensure water, energy and urbanisation are made sustainable for generations to come. Our Commitment to you Commitment is a powerful word that defines how we do business, how we serve our clients and how we care for one another. We will support your needs by giving you the tools, training and support to do your best work and then recognise your achievements. We will set your curiosity free to allow brilliant minds to do their best work. We will invest in new ideas, removing barriers where we can. Finally, we will encourage you to collaborate with thousands of diverse people across our global business. Equality, diversity, and inclusion lie at the heart of our team culture. We operate a flat intellectual hierarchy meaning every voice is heard and has genuine influence. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and experience, and we recognise the value this brings our collective team approach to solving challenging client problems. Our internal working groups, such as GHD Young Professionals, LGBT+ Alliance and Women in GHD (WING), enable every employee to shape the conversation and help implement initiatives to make GHD a better place to work for all. Inclusion is hugely important to us, and we want to ensure every team member can balance work around their unique personal circumstances. In addition to a competitive salary, we offer a wider variety of benefits to support you, including 25 days paid leave with opportunity to purchase additional leave, matched pension contributions and family-friendly flexible working. As an employee-owned business, you will have the opportunity to obtain shares in GHD, empowering you to shape and share the company s long-term success. We will advocate for your professional development and provide you with technical development opportunities and mentoring programmes to help you grow and improve your abilities. We actively promote inclusion and equity focussed initiatives, with the example of our STEMAZING partnership, which offers STEM outreach programmes for women. We are always looking to improve the way we collaborate, communicate and operate as a team through regular socials, team strategy days and internal initiatives. Working Location This is a hybrid role, with an expectation of an average of 3 days per week working at one of our GHD offices, with travel required depending on client demands. What next? If shortlisted, our interview approach is a two-way learning experience. We will give you access to the leadership team and technical leads throughout the application process.
25/03/2026
Full time
Join a global profession services leader, committed to solving the world s biggest challenges across energy, transport, utilities and urbanisation. We are seeking curious minds with a passion for data-driven problem solving to join and shape our growing Data & Insights team. You will support the delivery of innovative solutions across all infrastructure sectors, delivering tangible impacts for generations to come. You ll have the freedom to explore your interests across diverse projects, with support and encouragement to develop your skills and experience. We embrace a start-up mentality within a global corporate framework, encouraging autonomous decision making, fresh ideas and agile thinking. We are a world leader in bringing data and infrastructure advisory together, with a team who foster collaboration and individual support, empowering you to meaningfully contribute to our continuously growing and improving team. Our Data & Insights Advisory team Working across Australia, the UK and North America, our world leading data capability is invested in using data and systems capability to support infrastructure owners globally. Our service highlights include: Strategic Modelling: Working alongside industry experts in the built and natural environment, we create models and simulations to understand and forecast complex scenarios, such as England s transition to a more sustainable agricultural system. Analytical Data Management: We bring the latest in cloud, software, and data best practices to our clients to develop clean and expressive datasets, tightly aligned to their goals and ambitions. Digital Asset Management: We combine our knowledge of the infrastructure lifecycle across industries like water, power, rail, and highways, and our expertise in data-driven insights to help our clients make decisions about the stewardship of their assets. Location Intelligence: We develop world-class solutions in mobility, logistics and GIS using high-volume data sources such as mobile network data. For example, analysing visitor behaviour and major venues and identifying changes in the national travel patterns. Your responsibilities: Stakeholder Engagement & Communication Pro-actively engaging with stakeholders to gather information, determine root causes of issues, and develop strong relationships. Clear and concise presentation of results and concepts through a variety of mediums, tailoring the level of technical content to the audience. Articulating your views and honest perspectives through active listening and engaged participation. Technical Delivery Providing technical project delivery by designing solutions, writing code, and conducting analysis. Using data and management techniques to improve operational performance. Providing technical feedback and identifying opportunities to use data to derive insights and shape technical solutions. Acting as Project Manager on appropriate projects. Team & Business Development Actively contributing to team growth activities and operational tasks. Identifying and pursuing opportunities and new work that benefit clients, including providing input to tenders and bids. Continuous Learning & Growth Seek out on-the-job and external training opportunities to improve your technical and management capabilities, with support from the team. Taking a pro-active role in developing the skills of team members. About you We would love to hear from you if you can bring proven, demonstrable previous experience in any of the above areas. As a consulting role, we are looking for effective problem solvers, leaders, and communicators. Personal Characteristics You are an effective collaborator and communicator who can work well with a range of clients. You are inquisitive and eager to improve your skillset. You are comfortable being part of a growing team that is building a business. You are an independent thinker who can present their own ideas even when challenging the norm. You have a collaborative working style and understand the importance of diversity and inclusion in the workplace. You are an analytical thinker who can break down complex problems into manageable chunks. Previous Experience Due to the diversity of our projects, a range of skills and experience is beneficial to this role. An ideal candidate will demonstrate 2-5 years proven experience in any combination of the following, with particular emphasis on strong technical capabilities with graduate or postgraduate qualifications: Technical Capabilities Strong data manipulation and analysis skills. Programming using Python and SQL (additional languages are a benefit). Dashboarding using Tableau and/or Power BI and data visualisation using common data science packages (Matplotlib, Seaborn, kepler.gl, etc.) Understanding of version control (preferably through Git). Experience in contributing to and improving technical playbooks. Solid knowledge of statistical methods and concepts. Management Consulting Capabilities Business acumen including account management, relationship building, and commercial awareness. Management consulting expertise, including methodologies, frameworks, tools, and approaches to solve business problems. Business Analytics experience, using data and statistics to derive insights and make informed decisions. Experience in Agile project management and effective implementation of Agile principles. Clear and detailed client communication, including presentation and storytelling of technical concepts. About GHD Being the best that we can be is in our culture. We are a team of smart, innovative, and creative problem solvers. In our employee-owned company, everything feels like it matters more. Challenge us and help us come up with new solutions to ensure water, energy and urbanisation are made sustainable for generations to come. Our Commitment to you Commitment is a powerful word that defines how we do business, how we serve our clients and how we care for one another. We will support your needs by giving you the tools, training and support to do your best work and then recognise your achievements. We will set your curiosity free to allow brilliant minds to do their best work. We will invest in new ideas, removing barriers where we can. Finally, we will encourage you to collaborate with thousands of diverse people across our global business. Equality, diversity, and inclusion lie at the heart of our team culture. We operate a flat intellectual hierarchy meaning every voice is heard and has genuine influence. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and experience, and we recognise the value this brings our collective team approach to solving challenging client problems. Our internal working groups, such as GHD Young Professionals, LGBT+ Alliance and Women in GHD (WING), enable every employee to shape the conversation and help implement initiatives to make GHD a better place to work for all. Inclusion is hugely important to us, and we want to ensure every team member can balance work around their unique personal circumstances. In addition to a competitive salary, we offer a wider variety of benefits to support you, including 25 days paid leave with opportunity to purchase additional leave, matched pension contributions and family-friendly flexible working. As an employee-owned business, you will have the opportunity to obtain shares in GHD, empowering you to shape and share the company s long-term success. We will advocate for your professional development and provide you with technical development opportunities and mentoring programmes to help you grow and improve your abilities. We actively promote inclusion and equity focussed initiatives, with the example of our STEMAZING partnership, which offers STEM outreach programmes for women. We are always looking to improve the way we collaborate, communicate and operate as a team through regular socials, team strategy days and internal initiatives. Working Location This is a hybrid role, with an expectation of an average of 3 days per week working at one of our GHD offices, with travel required depending on client demands. What next? If shortlisted, our interview approach is a two-way learning experience. We will give you access to the leadership team and technical leads throughout the application process.
Join a global profession services leader, committed to solving the world s biggest challenges across energy, transport, utilities and urbanisation. We are seeking curious minds with a passion for data-driven problem solving to join and shape our growing Data & Insights team. You will support the delivery of innovative solutions across all infrastructure sectors, delivering tangible impacts for generations to come. You ll have the freedom to explore your interests across diverse projects, with support and encouragement to develop your skills and experience. We embrace a start-up mentality within a global corporate framework, encouraging autonomous decision making, fresh ideas and agile thinking. We are a world leader in bringing data and infrastructure advisory together, with a team who fosters collaboration and individual support, empowering you to meaningfully contribute to our continuously growing and improving team. Our Data & Insights Advisory team Working across Australia, the UK and North America, our world leading data capability is invested in using data and systems capability to support infrastructure owners globally. Our service highlights include: Strategic Modelling: Working alongside industry experts in the built and natural environment, we create models and simulations to understand and forecast complex scenarios, such as England s transition to a more sustainable agricultural system. Analytical Data Management: We bring the latest in cloud, software, and data best practices to our clients to develop clean and expressive datasets, tightly aligned to their goals and ambitions. Digital Asset Management: We combine our knowledge of the infrastructure lifecycle across industries like water, power, rail, and highways, and our expertise in data-driven insights to help our clients make decisions about the stewardship of their assets. Location Intelligence: We develop world-class solutions in mobility, logistics and GIS using high-volume data sources such as mobile network data. For example, analysing visitor behaviour at major venues and identifying changes in national travel patterns. Your responsibilities: Stakeholder Engagement & Communication Pro-actively engaging with stakeholders to gather information, determine root causes of issues, and develop strong relationships. Clear and concise presentation of results and concepts through a variety of mediums, tailoring the level of technical content to the audience. Articulating your views and honest perspectives through active listening and engaged participation. Technical Leadership & Project Delivery Leading technical project delivery by designing solutions, writing code, and conducting analysis using Agile principles. Using data and operational management techniques to improve operational performance. Providing technical oversight to data scientists, identifying opportunities to use data to derive insights and shape technical solutions. Acting as Project Manager on appropriate projects. Team & Business Development Actively engaging with team growth activities and operational tasks. Identifying, pursuing, and securing opportunities and new work that benefit clients, including providing input to tenders and bids. Continuous Learning & Growth Seek out opportunities to improve your technical and non-technical skills, with support from the team. Taking a pro-active role in developing the skills of team members. About you We would love to hear from you if you can bring proven, demonstrable senior experience in any of the above areas. As a consulting role, we are looking for effective problem solvers, leaders, and communicators. Personal Characteristics You are an effective collaborator and communicator who can work well with a range of clients. You are inquisitive and eager to improve and develop your skillset. You are comfortable being part of a growing team that is building a business. You are an independent thinker who can present their own ideas even when challenging the norm. You have an open, inclusive, collaborative working style and understand the importance of diversity and inclusion in the workplace. You are an analytical thinker with the ability to break down complex problems into manageable chunks. Previous Experience Due to the diversity of our projects, a range of skills and experience is beneficial to this role. An ideal candidate will demonstrate 4+ years proven experience in any combination of the following, with particular emphasis on strong technical capabilities with graduate or postgraduate qualifications: Technical Capabilities Strong data manipulation and analysis skills. Programming using Python and SQL (additional languages are a benefit). Dashboarding using Tableau and/or Power BI and data visualisation using common data science packages (Matplotlib, seaborn, etc.) Understanding of version control (preferably through Git). Experience in contributing to and improving technical playbooks. Solid knowledge of statistical methods and concepts. Management Consulting Capabilities Management consulting expertise, including methodologies, frameworks, tools, and approaches to solve business problems. Experience in Business Analytics, using data and statistical analysis to derive insights and make informed decisions. Experience in Agile training and effective implementation of Agile principles. Clear and detailed client communication, including presentation and storytelling of technical concepts. Project Management skills, ensuring projects are delivered on time, in budget, and within scope. About GHD Being the best that we can be is in our culture. We are a family of smart, innovative, and creative problem solvers. In our employee-owned company, everything feels like it matters more. Challenge us and help us come up with new solutions to ensure water, energy and urbanisation are made sustainable for generations to come. Our Commitment to you Commitment is a powerful word that defines how we do business, how we serve our clients and how we care for one another. We will support your needs by giving you the tools to do your best work and then recognise your achievements. We will set your curiosity free to allow brilliant minds to do their best work. We will invest in new ideas, removing barriers where we can. Finally, we will encourage you to collaborate with thousands of diverse people across our global business. Equality, diversity, and inclusion lie at the heart of our team culture. We operate a flat intellectual hierarchy meaning every voice is heard and has genuine influence. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and experience, and we recognise the value this brings our collective team approach to solving challenging client problems. Our internal working groups, such as GHD Young Professionals, LGBT+ Alliance and Women in GHD (WING), enable every employee to shape the conversation and help implement initiatives to make GHD a better place to work for all. Inclusion is hugely important to us, and we want to ensure every team member can balance work around their unique personal circumstances. In addition to a competitive salary, we offer a wider variety of benefits to support you, including 25 days paid leave with opportunity to purchase additional leave, matched pension contributions and family-friendly flexible working. As an employee-owned business, you will have the opportunity to obtain shares in GHD, empowering you to shape and share the company s long-term success. We will advocate for your professional development and provide you with technical development opportunities and mentoring programmes to help you grow and improve your abilities. We actively promote inclusion and equity focussed initiatives, with the example of our STEMAZING partnership, which offers STEM outreach programmes for women. We are always looking to improve the way we collaborate, communicate and operate as a team through regular socials, team strategy days and internal initiatives. Working Location This is a hybrid role, with an expectation of an average of 3 days per week working at one of our GHD offices, with travel required depending on client demands. What next? If shortlisted, our interview approach is a two-way learning experience. We will give you access to the leadership team and technical leads throughout the application process.
25/03/2026
Full time
Join a global profession services leader, committed to solving the world s biggest challenges across energy, transport, utilities and urbanisation. We are seeking curious minds with a passion for data-driven problem solving to join and shape our growing Data & Insights team. You will support the delivery of innovative solutions across all infrastructure sectors, delivering tangible impacts for generations to come. You ll have the freedom to explore your interests across diverse projects, with support and encouragement to develop your skills and experience. We embrace a start-up mentality within a global corporate framework, encouraging autonomous decision making, fresh ideas and agile thinking. We are a world leader in bringing data and infrastructure advisory together, with a team who fosters collaboration and individual support, empowering you to meaningfully contribute to our continuously growing and improving team. Our Data & Insights Advisory team Working across Australia, the UK and North America, our world leading data capability is invested in using data and systems capability to support infrastructure owners globally. Our service highlights include: Strategic Modelling: Working alongside industry experts in the built and natural environment, we create models and simulations to understand and forecast complex scenarios, such as England s transition to a more sustainable agricultural system. Analytical Data Management: We bring the latest in cloud, software, and data best practices to our clients to develop clean and expressive datasets, tightly aligned to their goals and ambitions. Digital Asset Management: We combine our knowledge of the infrastructure lifecycle across industries like water, power, rail, and highways, and our expertise in data-driven insights to help our clients make decisions about the stewardship of their assets. Location Intelligence: We develop world-class solutions in mobility, logistics and GIS using high-volume data sources such as mobile network data. For example, analysing visitor behaviour at major venues and identifying changes in national travel patterns. Your responsibilities: Stakeholder Engagement & Communication Pro-actively engaging with stakeholders to gather information, determine root causes of issues, and develop strong relationships. Clear and concise presentation of results and concepts through a variety of mediums, tailoring the level of technical content to the audience. Articulating your views and honest perspectives through active listening and engaged participation. Technical Leadership & Project Delivery Leading technical project delivery by designing solutions, writing code, and conducting analysis using Agile principles. Using data and operational management techniques to improve operational performance. Providing technical oversight to data scientists, identifying opportunities to use data to derive insights and shape technical solutions. Acting as Project Manager on appropriate projects. Team & Business Development Actively engaging with team growth activities and operational tasks. Identifying, pursuing, and securing opportunities and new work that benefit clients, including providing input to tenders and bids. Continuous Learning & Growth Seek out opportunities to improve your technical and non-technical skills, with support from the team. Taking a pro-active role in developing the skills of team members. About you We would love to hear from you if you can bring proven, demonstrable senior experience in any of the above areas. As a consulting role, we are looking for effective problem solvers, leaders, and communicators. Personal Characteristics You are an effective collaborator and communicator who can work well with a range of clients. You are inquisitive and eager to improve and develop your skillset. You are comfortable being part of a growing team that is building a business. You are an independent thinker who can present their own ideas even when challenging the norm. You have an open, inclusive, collaborative working style and understand the importance of diversity and inclusion in the workplace. You are an analytical thinker with the ability to break down complex problems into manageable chunks. Previous Experience Due to the diversity of our projects, a range of skills and experience is beneficial to this role. An ideal candidate will demonstrate 4+ years proven experience in any combination of the following, with particular emphasis on strong technical capabilities with graduate or postgraduate qualifications: Technical Capabilities Strong data manipulation and analysis skills. Programming using Python and SQL (additional languages are a benefit). Dashboarding using Tableau and/or Power BI and data visualisation using common data science packages (Matplotlib, seaborn, etc.) Understanding of version control (preferably through Git). Experience in contributing to and improving technical playbooks. Solid knowledge of statistical methods and concepts. Management Consulting Capabilities Management consulting expertise, including methodologies, frameworks, tools, and approaches to solve business problems. Experience in Business Analytics, using data and statistical analysis to derive insights and make informed decisions. Experience in Agile training and effective implementation of Agile principles. Clear and detailed client communication, including presentation and storytelling of technical concepts. Project Management skills, ensuring projects are delivered on time, in budget, and within scope. About GHD Being the best that we can be is in our culture. We are a family of smart, innovative, and creative problem solvers. In our employee-owned company, everything feels like it matters more. Challenge us and help us come up with new solutions to ensure water, energy and urbanisation are made sustainable for generations to come. Our Commitment to you Commitment is a powerful word that defines how we do business, how we serve our clients and how we care for one another. We will support your needs by giving you the tools to do your best work and then recognise your achievements. We will set your curiosity free to allow brilliant minds to do their best work. We will invest in new ideas, removing barriers where we can. Finally, we will encourage you to collaborate with thousands of diverse people across our global business. Equality, diversity, and inclusion lie at the heart of our team culture. We operate a flat intellectual hierarchy meaning every voice is heard and has genuine influence. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and experience, and we recognise the value this brings our collective team approach to solving challenging client problems. Our internal working groups, such as GHD Young Professionals, LGBT+ Alliance and Women in GHD (WING), enable every employee to shape the conversation and help implement initiatives to make GHD a better place to work for all. Inclusion is hugely important to us, and we want to ensure every team member can balance work around their unique personal circumstances. In addition to a competitive salary, we offer a wider variety of benefits to support you, including 25 days paid leave with opportunity to purchase additional leave, matched pension contributions and family-friendly flexible working. As an employee-owned business, you will have the opportunity to obtain shares in GHD, empowering you to shape and share the company s long-term success. We will advocate for your professional development and provide you with technical development opportunities and mentoring programmes to help you grow and improve your abilities. We actively promote inclusion and equity focussed initiatives, with the example of our STEMAZING partnership, which offers STEM outreach programmes for women. We are always looking to improve the way we collaborate, communicate and operate as a team through regular socials, team strategy days and internal initiatives. Working Location This is a hybrid role, with an expectation of an average of 3 days per week working at one of our GHD offices, with travel required depending on client demands. What next? If shortlisted, our interview approach is a two-way learning experience. We will give you access to the leadership team and technical leads throughout the application process.
Service Transition Manager - Permanent - London (Hybrid) A fantastic opportunity has arisen for a Service Transition Manager to join our London based global law firm on a permanent basis. Key Responsibilities Define and manage knowledge management strategy, governance, taxonomy, and life cycle aligned to ITIL Own and optimise the ServiceNow Knowledge Base, ensuring accurate and accessible content Drive knowledge adoption through stakeholder engagement, training, and continuous improvement Use analytics, feedback, and AI to enhance knowledge effectiveness and delivery Capture and structure knowledge with SMEs across applications and services Plan and manage service transition for new or changed services, ensuring operational readiness Manage risks, escalations, and stakeholder communication throughout transition Oversee change, release, testing, and deployment activities Deliver documentation and training to support operational teams Ensure smooth transition to production with minimal disruption and conduct post-transition reviews Key Experience Experience in knowledge management and service transition within ITIL environments Proven track record delivering complex service transitions in global settings Strong knowledge of taxonomy, metadata, and content life cycle management Experience with ServiceNow and knowledge management tools Understanding of AI-driven knowledge solutions and modern technologies Knowledge of infrastructure, applications, and cloud environments Strong communication, stakeholder engagement, and documentation skills Analytical, organised, and capable of managing risk and multiple priorities Service Transition Manager - Permanent - London (Hybrid) In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
25/03/2026
Full time
Service Transition Manager - Permanent - London (Hybrid) A fantastic opportunity has arisen for a Service Transition Manager to join our London based global law firm on a permanent basis. Key Responsibilities Define and manage knowledge management strategy, governance, taxonomy, and life cycle aligned to ITIL Own and optimise the ServiceNow Knowledge Base, ensuring accurate and accessible content Drive knowledge adoption through stakeholder engagement, training, and continuous improvement Use analytics, feedback, and AI to enhance knowledge effectiveness and delivery Capture and structure knowledge with SMEs across applications and services Plan and manage service transition for new or changed services, ensuring operational readiness Manage risks, escalations, and stakeholder communication throughout transition Oversee change, release, testing, and deployment activities Deliver documentation and training to support operational teams Ensure smooth transition to production with minimal disruption and conduct post-transition reviews Key Experience Experience in knowledge management and service transition within ITIL environments Proven track record delivering complex service transitions in global settings Strong knowledge of taxonomy, metadata, and content life cycle management Experience with ServiceNow and knowledge management tools Understanding of AI-driven knowledge solutions and modern technologies Knowledge of infrastructure, applications, and cloud environments Strong communication, stakeholder engagement, and documentation skills Analytical, organised, and capable of managing risk and multiple priorities Service Transition Manager - Permanent - London (Hybrid) In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
This is a fully remote role, and current ACTIVE SC Clearance is essential Your new role You will be responsible for the technical delivery of transformational network projects on one or more of my clients large public sector accounts in the UK. You will help our customer align their network strategy to their business strategy using a common methodology. You will be working with our Practice managers and technical leads to design and deliver seamless network solutions to our customers. Alongise this, you will be creating standardised or customised network designs in a range of areas and work on specific platform designs and/or customer solutions. You will be involved in carrying out pre-sales activities, planning and implementations across a wider range of ICT Infrastructure elements (security, WAN optimisation, load balancing etc.). You will collaboratively work with other designers and engineers to resolve design and implementation issues and provide technical consultancy for my clients customers What you'll need to succeed CCIE qualified or experienced CCNP aspiring to earn CCIE qualification Experience in a key network delivery role for Major customers with complex network solutions Interpret Customer needs, assessing the full requirements, identifying solutions to standard and non-standard requirements is a must Expertise in Global WAN, LAN & WLAN design for private and public sector companies Strong technical background across Network Architecture layers and comfortable presenting networks and services as an integrated solution Experience in creating high quality technical designs, customer facing proposals and detailed cost models is an advantage Experience in transition and transformation thought leadership for major customers seeking to reduce costs, remove business risks and improve customer experience Ability to explain difficult technical concepts to a variety of audiences is a must What you'll get in return £588 per day (inside IR35) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/03/2026
Contractor
This is a fully remote role, and current ACTIVE SC Clearance is essential Your new role You will be responsible for the technical delivery of transformational network projects on one or more of my clients large public sector accounts in the UK. You will help our customer align their network strategy to their business strategy using a common methodology. You will be working with our Practice managers and technical leads to design and deliver seamless network solutions to our customers. Alongise this, you will be creating standardised or customised network designs in a range of areas and work on specific platform designs and/or customer solutions. You will be involved in carrying out pre-sales activities, planning and implementations across a wider range of ICT Infrastructure elements (security, WAN optimisation, load balancing etc.). You will collaboratively work with other designers and engineers to resolve design and implementation issues and provide technical consultancy for my clients customers What you'll need to succeed CCIE qualified or experienced CCNP aspiring to earn CCIE qualification Experience in a key network delivery role for Major customers with complex network solutions Interpret Customer needs, assessing the full requirements, identifying solutions to standard and non-standard requirements is a must Expertise in Global WAN, LAN & WLAN design for private and public sector companies Strong technical background across Network Architecture layers and comfortable presenting networks and services as an integrated solution Experience in creating high quality technical designs, customer facing proposals and detailed cost models is an advantage Experience in transition and transformation thought leadership for major customers seeking to reduce costs, remove business risks and improve customer experience Ability to explain difficult technical concepts to a variety of audiences is a must What you'll get in return £588 per day (inside IR35) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Randstad Technologies Recruitment
City, Manchester
Business Transformation Manager Location: Remote with occasional travel to Manchester (Permanent) Salary: 65,000 - 75,000 + Car + Bonus A global professional services business is urgently seeking a new Business Transformation Manager to lead their UK Digital change agenda. This is a role where you will be responsible for all the business change and transformation surrounding the implementation of new technology platforms and processes. This role can be almost 100% remote with occasional travel to Manchester for project meetings so they support a healthy work / life balance. Key Responsibilities Strategy & Leadership: Align UK initiatives with global strategy; lead and coach a team of Transformation Partners. Process Evolution: Use Lean/Design Thinking to digitise workflows and optimise productivity. Change Management: Facilitate senior stakeholder workshops and drive high adoption of new processes. Impact: Define KPIs to ensure seamless transitions into Business As Usual (BAU). Who You Are Experience delivering large-scale change management and transformation connected to new diigital systems Strong background in process analysis and Lean principles. Exceptional ability to simplify complex problems for senior stakeholders. This is an urgent role where the hiring manager is looking to shortlist for interview immediately. Please send a copy of your CV to be considered ASAP. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
24/03/2026
Full time
Business Transformation Manager Location: Remote with occasional travel to Manchester (Permanent) Salary: 65,000 - 75,000 + Car + Bonus A global professional services business is urgently seeking a new Business Transformation Manager to lead their UK Digital change agenda. This is a role where you will be responsible for all the business change and transformation surrounding the implementation of new technology platforms and processes. This role can be almost 100% remote with occasional travel to Manchester for project meetings so they support a healthy work / life balance. Key Responsibilities Strategy & Leadership: Align UK initiatives with global strategy; lead and coach a team of Transformation Partners. Process Evolution: Use Lean/Design Thinking to digitise workflows and optimise productivity. Change Management: Facilitate senior stakeholder workshops and drive high adoption of new processes. Impact: Define KPIs to ensure seamless transitions into Business As Usual (BAU). Who You Are Experience delivering large-scale change management and transformation connected to new diigital systems Strong background in process analysis and Lean principles. Exceptional ability to simplify complex problems for senior stakeholders. This is an urgent role where the hiring manager is looking to shortlist for interview immediately. Please send a copy of your CV to be considered ASAP. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Superb client are urgently looking for an experienced PACS Technical Consultant (Remote - EEA). This work can be completed remotely from anywhere in Europe, with site visits (expensed) to the UK. UK workers will need to work Inside IR35. Overview We are looking for an experienced PACS Technical Consultant to join our healthcare technology team, supporting the deployment, migration, and optimisation of medical imaging solutions across clinical environments. This is a highly technical role focused on delivering PACS implementations, integrations, and migrations within hospital and radiology settings. The successful candidate will play a key role in ensuring imaging systems are configured correctly, integrated seamlessly with hospital infrastructure, and fully operational during go-live phases. The position offers remote flexibility across the EEA, with occasional on-site visits to healthcare facilities for project delivery and support. Key Responsibilities Install, configure, and support PACS solutions in live clinical environments Configure storage architecture, modality mappings, routing rules, and data life cycle policies Perform and validate imaging data migrations from Legacy systems Support and execute User Acceptance Testing (UAT) using structured test scripts Lead and support go-live activities, ensuring smooth transition into operational use Troubleshoot technical issues relating to DICOM workflows, integrations, and system performance Collaborate with project managers, hospital IT teams, radiology departments, and third-party vendors Produce and maintain clear technical and operational documentation Support transition to service teams following successful implementation Required Skills & Experience Proven experience implementing or supporting PACS solutions Strong understanding of DICOM standards and medical imaging workflows Experience integrating PACS with RIS and other clinical systems Working knowledge of HL7 messaging and healthcare interoperability Good systems and infrastructure knowledge, including Windows and/or Linux administration Understanding of IHE Profiles SQL/database skills for validation and troubleshooting Experience with data migration validation and reconciliation Strong technical documentation and communication skills
24/03/2026
Contractor
Superb client are urgently looking for an experienced PACS Technical Consultant (Remote - EEA). This work can be completed remotely from anywhere in Europe, with site visits (expensed) to the UK. UK workers will need to work Inside IR35. Overview We are looking for an experienced PACS Technical Consultant to join our healthcare technology team, supporting the deployment, migration, and optimisation of medical imaging solutions across clinical environments. This is a highly technical role focused on delivering PACS implementations, integrations, and migrations within hospital and radiology settings. The successful candidate will play a key role in ensuring imaging systems are configured correctly, integrated seamlessly with hospital infrastructure, and fully operational during go-live phases. The position offers remote flexibility across the EEA, with occasional on-site visits to healthcare facilities for project delivery and support. Key Responsibilities Install, configure, and support PACS solutions in live clinical environments Configure storage architecture, modality mappings, routing rules, and data life cycle policies Perform and validate imaging data migrations from Legacy systems Support and execute User Acceptance Testing (UAT) using structured test scripts Lead and support go-live activities, ensuring smooth transition into operational use Troubleshoot technical issues relating to DICOM workflows, integrations, and system performance Collaborate with project managers, hospital IT teams, radiology departments, and third-party vendors Produce and maintain clear technical and operational documentation Support transition to service teams following successful implementation Required Skills & Experience Proven experience implementing or supporting PACS solutions Strong understanding of DICOM standards and medical imaging workflows Experience integrating PACS with RIS and other clinical systems Working knowledge of HL7 messaging and healthcare interoperability Good systems and infrastructure knowledge, including Windows and/or Linux administration Understanding of IHE Profiles SQL/database skills for validation and troubleshooting Experience with data migration validation and reconciliation Strong technical documentation and communication skills
CX/Experience Lead (CX Account Manager) needed to join our Customer Experience team at VML Enterprise Solutions The opportunity: We're looking for an intelligent, results-driven individual with strong client handling and CX project management experience to develop client eCom strategies, grow new business from, and strategically lead, client projects. You will be given the opportunity to lead CX projects for a wide range of clients, working with our cross functional teams to delivery high quality outcomes that delivery business value and meet client needs. Working closesly with other CX Managers, content, UI, UX, research and more, this is a great opportunity for someone who loves the world of commerce and adding value to client briefs and projects. What you'll be doing: Devise, present and execute customer experience strategies for multiple clients Work with the senior members across our 30-strong CX team, and the wider business which includes Experience Design (UX/UI), Content, Analytics, Developers, Solutions Architects and Consultancy/Trading to deliver successful, multi-discipline projects on time and on budget Work with the Experience Partner in creating long-term strategies for our biggest clients Establish deep relationships across all of our clients, as well as within VML's wider business and our WPP partners to embed our delivery, globally Responsible for contract negotiations and the smooth transition of the client relationship into delivery Strategic Lead for CX projects Understand our clients' industry, business and personal objectives in order to offer strategic CX solutions Manage resourcing and timelines, ensuring delivery of key milestones against schedule and budget Commercially minded, able to create and manage budgets and monitor costs and ROI Manage client expectations, escalations and build strong cilent relationships Responsible for quality and client satisfaction Major player in building a pipeline for the Experience team Spot opportunities to grow CX/EX within existing accounts for the agency; work with senior members of the wider team to create pitch-winning responses and lead pipeline account plans Deliver winning pitches & proposals Liaise with global and local clients, Account Leads, and Experience team members (CX, UX, UI and Content) to scope projects, create responses and present compelling solutions Create process efficiency and automation where possible Look for efficiencies across the team and breadth of work, so that we can continue to accelerate our offering Line management responsibility of juniors Responsible for leading, mentoring, coaching and inspiring your team through day to day management as well as appraisals and objective setting What we want from you: Experience growing clients from one-off projects into long-term clients Experience hunting down opportunities and creating pitch/proposals that answer client needs (RFIs, RFPs as well as proactive approaches) Experience managing CX projects and collobrating with UX/UI and content/Data teams Ideally you will have experience working within an agency or consultancy and have prior eCommerce experience Strong project management skills Proven experience developing and delivering against client account plans and associated strategies Experience building, growing and managing a team You must be ommercially focussed and understanding the value as well as the price of a project Strong communication skills, track record of communicating with multiple stakeholders both internally and with the client, at all levels Strong writing skills - you have the ability to write proposals/presentations, tell a story and distil complex presentations, or in-depth research into bite-sized actionable recommendations Extremely organised, efficient and calm, able to get up to speed quickly What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Permanent only: We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart , fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage , inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.
24/03/2026
Full time
CX/Experience Lead (CX Account Manager) needed to join our Customer Experience team at VML Enterprise Solutions The opportunity: We're looking for an intelligent, results-driven individual with strong client handling and CX project management experience to develop client eCom strategies, grow new business from, and strategically lead, client projects. You will be given the opportunity to lead CX projects for a wide range of clients, working with our cross functional teams to delivery high quality outcomes that delivery business value and meet client needs. Working closesly with other CX Managers, content, UI, UX, research and more, this is a great opportunity for someone who loves the world of commerce and adding value to client briefs and projects. What you'll be doing: Devise, present and execute customer experience strategies for multiple clients Work with the senior members across our 30-strong CX team, and the wider business which includes Experience Design (UX/UI), Content, Analytics, Developers, Solutions Architects and Consultancy/Trading to deliver successful, multi-discipline projects on time and on budget Work with the Experience Partner in creating long-term strategies for our biggest clients Establish deep relationships across all of our clients, as well as within VML's wider business and our WPP partners to embed our delivery, globally Responsible for contract negotiations and the smooth transition of the client relationship into delivery Strategic Lead for CX projects Understand our clients' industry, business and personal objectives in order to offer strategic CX solutions Manage resourcing and timelines, ensuring delivery of key milestones against schedule and budget Commercially minded, able to create and manage budgets and monitor costs and ROI Manage client expectations, escalations and build strong cilent relationships Responsible for quality and client satisfaction Major player in building a pipeline for the Experience team Spot opportunities to grow CX/EX within existing accounts for the agency; work with senior members of the wider team to create pitch-winning responses and lead pipeline account plans Deliver winning pitches & proposals Liaise with global and local clients, Account Leads, and Experience team members (CX, UX, UI and Content) to scope projects, create responses and present compelling solutions Create process efficiency and automation where possible Look for efficiencies across the team and breadth of work, so that we can continue to accelerate our offering Line management responsibility of juniors Responsible for leading, mentoring, coaching and inspiring your team through day to day management as well as appraisals and objective setting What we want from you: Experience growing clients from one-off projects into long-term clients Experience hunting down opportunities and creating pitch/proposals that answer client needs (RFIs, RFPs as well as proactive approaches) Experience managing CX projects and collobrating with UX/UI and content/Data teams Ideally you will have experience working within an agency or consultancy and have prior eCommerce experience Strong project management skills Proven experience developing and delivering against client account plans and associated strategies Experience building, growing and managing a team You must be ommercially focussed and understanding the value as well as the price of a project Strong communication skills, track record of communicating with multiple stakeholders both internally and with the client, at all levels Strong writing skills - you have the ability to write proposals/presentations, tell a story and distil complex presentations, or in-depth research into bite-sized actionable recommendations Extremely organised, efficient and calm, able to get up to speed quickly What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Permanent only: We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart , fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage , inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an innovative Endpoint Security Engineer looking for an exciting opportunity to enhance global security operations? Join our client's dynamic team, where your expertise will help shape the future of endpoint security! Role: Endpoint Security Engineer Duration: 12 Months (extension Options) Location: Chester (Hybrid 3 days in Office) Rate: 550 per day (umbrella) Why Join Us? At our organization, we believe in fostering a collaborative environment where creativity and security go hand in hand. You'll work alongside dedicated professionals who are passionate about protecting digital assets while supporting cloud migration initiatives. Key Responsibilities: Drive Cloud Migration: Contribute to a major cloud migration program, ensuring seamless transitions and robust security measures. Engineer Security Solutions: Design, implement, and support cutting-edge endpoint security solutions using Trellix, BeyondTrust, and CrowdStrike. Deploy Solutions: Utilize ITSM systems like Remedy and ServiceNow for effective enterprise security deployments. Documentation & Workflows: Produce high-quality technical documentation, workflows, and support materials to guide best practices. Collaborate & Optimize: Partner with security vendor consultants and Technical Account Managers to maximize product performance. Align Compliance Standards: Work closely with compliance, audit, and information security teams to maintain organizational standards. Research & Consultancy: Conduct thorough research and provide informed consultancy on the latest security solutions and trends. Manage Configurations: Define and maintain security baseline configurations, ensuring the highest standards are met. Rapid Response: Address operational issues promptly and efficiently, adapting to a fast-paced global environment. Required Technical Skills & Certifications: Proven experience in endpoint security, with a strong background in both engineering and support roles. Expertise in Application Control, particularly with BeyondTrust solutions. Proficient in scripting with PowerShell and Python-essential skills for this role! Familiarity with Trellix ePO, BeyondTrust EPM Cloud, and policy management in Azure and AWS. Advanced knowledge of Microsoft Windows operating systems. Strong analytical and problem-solving skills to tackle complex security challenges. Exposure to data analytics tools like Splunk and Power BI. Essential Skills: Excellent workflow management, communication, and interpersonal abilities. Experience with EPM Cloud Migration (this role focuses on EPM, not IAM ). Ability to create clear and effective documentation, including diagrams and technical architecture. Knowledge of governance, risk management, and administrative oversight of workstreams. Quick learner with a knack for sharing knowledge and applying research-driven solutions. Proven ability to thrive under pressure and respond swiftly to emerging challenges. Experience collaborating with architecture and engineering teams on Windows platform design. Desired Skills: Understanding of cloud technologies, especially Azure and AWS. Security certifications, preferably CISSP. Experience supporting macOS/iOS environments would be a plus! What's Next? If you're ready to take your career to the next level and make a significant impact in the world of endpoint security, we want to hear from you! Apply today to join our dedicated team and help shape the future of security! Apply Now! Let's secure the digital future together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
23/03/2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an innovative Endpoint Security Engineer looking for an exciting opportunity to enhance global security operations? Join our client's dynamic team, where your expertise will help shape the future of endpoint security! Role: Endpoint Security Engineer Duration: 12 Months (extension Options) Location: Chester (Hybrid 3 days in Office) Rate: 550 per day (umbrella) Why Join Us? At our organization, we believe in fostering a collaborative environment where creativity and security go hand in hand. You'll work alongside dedicated professionals who are passionate about protecting digital assets while supporting cloud migration initiatives. Key Responsibilities: Drive Cloud Migration: Contribute to a major cloud migration program, ensuring seamless transitions and robust security measures. Engineer Security Solutions: Design, implement, and support cutting-edge endpoint security solutions using Trellix, BeyondTrust, and CrowdStrike. Deploy Solutions: Utilize ITSM systems like Remedy and ServiceNow for effective enterprise security deployments. Documentation & Workflows: Produce high-quality technical documentation, workflows, and support materials to guide best practices. Collaborate & Optimize: Partner with security vendor consultants and Technical Account Managers to maximize product performance. Align Compliance Standards: Work closely with compliance, audit, and information security teams to maintain organizational standards. Research & Consultancy: Conduct thorough research and provide informed consultancy on the latest security solutions and trends. Manage Configurations: Define and maintain security baseline configurations, ensuring the highest standards are met. Rapid Response: Address operational issues promptly and efficiently, adapting to a fast-paced global environment. Required Technical Skills & Certifications: Proven experience in endpoint security, with a strong background in both engineering and support roles. Expertise in Application Control, particularly with BeyondTrust solutions. Proficient in scripting with PowerShell and Python-essential skills for this role! Familiarity with Trellix ePO, BeyondTrust EPM Cloud, and policy management in Azure and AWS. Advanced knowledge of Microsoft Windows operating systems. Strong analytical and problem-solving skills to tackle complex security challenges. Exposure to data analytics tools like Splunk and Power BI. Essential Skills: Excellent workflow management, communication, and interpersonal abilities. Experience with EPM Cloud Migration (this role focuses on EPM, not IAM ). Ability to create clear and effective documentation, including diagrams and technical architecture. Knowledge of governance, risk management, and administrative oversight of workstreams. Quick learner with a knack for sharing knowledge and applying research-driven solutions. Proven ability to thrive under pressure and respond swiftly to emerging challenges. Experience collaborating with architecture and engineering teams on Windows platform design. Desired Skills: Understanding of cloud technologies, especially Azure and AWS. Security certifications, preferably CISSP. Experience supporting macOS/iOS environments would be a plus! What's Next? If you're ready to take your career to the next level and make a significant impact in the world of endpoint security, we want to hear from you! Apply today to join our dedicated team and help shape the future of security! Apply Now! Let's secure the digital future together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
We are seeking a skilled PACS Technical Consultant with deep technical expertise in medical imaging systems. The consultant will be responsible for the deployment, configuration, migration, and support of PACS solutions in a clinical environment, ensuring seamless integration with existing RIS and other healthcare systems. This role demands a detail-oriented professional with strong experience in DICOM, HL7, and healthcare IT workflows. This role is remote however there may be the occassional need for site visits. Job Responsibilities Key Responsibilities: Install and configure PACS software, including storage, modality mappings, and data life cycle management. Perform data migrations Execute and support UAT (User Acceptance Testing) using test scripts Lead and support the go-live process, ensuring smooth operational transition. Create and maintain comprehensive solution documentation, ensuring accurate transition to service Collaborate closely with cross-functional teams including project managers, radiology departments, and IT stakeholders to ensure customer success. Department/Project Description Required Skills & Qualifications: Proven experience in PACS systems implementation and support, Good understanding of Imaging & Standards (DICOM) and Good understanding of Systems & Infrastructure. Windows and/or Linux administration. Strong understanding of DICOM standards and image workflows. Solid experience with RIS (Radiology Information Systems) and integration with PACS. Working knowledge of HL7 messaging standards and healthcare interoperability. Experience with medical imaging technologies and clinical workflow. Understanding of IHE Profiles Databases, SQL Data migration validation Strong documentation and communication skills. Preferred Qualifications: Bachelor's degree in Computer Science, Biomedical Engineering, Health Informatics, or a related field. Certifications in AWS, HL7, or DICOM are a plus. Experience in clinical or hospital environment implementation projects. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution -helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
23/03/2026
Contractor
We are seeking a skilled PACS Technical Consultant with deep technical expertise in medical imaging systems. The consultant will be responsible for the deployment, configuration, migration, and support of PACS solutions in a clinical environment, ensuring seamless integration with existing RIS and other healthcare systems. This role demands a detail-oriented professional with strong experience in DICOM, HL7, and healthcare IT workflows. This role is remote however there may be the occassional need for site visits. Job Responsibilities Key Responsibilities: Install and configure PACS software, including storage, modality mappings, and data life cycle management. Perform data migrations Execute and support UAT (User Acceptance Testing) using test scripts Lead and support the go-live process, ensuring smooth operational transition. Create and maintain comprehensive solution documentation, ensuring accurate transition to service Collaborate closely with cross-functional teams including project managers, radiology departments, and IT stakeholders to ensure customer success. Department/Project Description Required Skills & Qualifications: Proven experience in PACS systems implementation and support, Good understanding of Imaging & Standards (DICOM) and Good understanding of Systems & Infrastructure. Windows and/or Linux administration. Strong understanding of DICOM standards and image workflows. Solid experience with RIS (Radiology Information Systems) and integration with PACS. Working knowledge of HL7 messaging standards and healthcare interoperability. Experience with medical imaging technologies and clinical workflow. Understanding of IHE Profiles Databases, SQL Data migration validation Strong documentation and communication skills. Preferred Qualifications: Bachelor's degree in Computer Science, Biomedical Engineering, Health Informatics, or a related field. Certifications in AWS, HL7, or DICOM are a plus. Experience in clinical or hospital environment implementation projects. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution -helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
Agile Delivery Manager - Contract Remote;UK Day Rate; 550/day Inside IR35 Duration; Long term programme, six months initial Sector: Public Health - NHS Brio Partners is supporting a delivery partner in the NHS on the national infrastructure programme. We're looking for an Agile Focused Delivery Manager to help drive the successful delivery of critical healthcare services used at scale. You'll be working in a multidisciplinary environment, ensuring teams can deliver at pace while maintaining the governance, quality, and service standards expected of a live NHS product. Agile Delivery Manager Role; Enabling high-performing agile teams to deliver consistently and effectively Supporting the transition into live service, including incident management and service optimisation Managing risks, dependencies, and priorities across complex delivery landscapes Partnering with Product and Engineering to ensure value-driven delivery Engaging senior NHS stakeholders with clear reporting on progress, risks, and outcomes Coaching teams on Agile and Lean best practices Agile Delivery Manager Background Proven experience as a Delivery Lead / Agile Delivery Manager / Scrum Master Experience working in complex, multi-stakeholder environments Strong understanding of governance within public sector or regulated settings (NHS ideal) Excellent stakeholder management skills, including senior leadership engagement Apply now
20/03/2026
Contractor
Agile Delivery Manager - Contract Remote;UK Day Rate; 550/day Inside IR35 Duration; Long term programme, six months initial Sector: Public Health - NHS Brio Partners is supporting a delivery partner in the NHS on the national infrastructure programme. We're looking for an Agile Focused Delivery Manager to help drive the successful delivery of critical healthcare services used at scale. You'll be working in a multidisciplinary environment, ensuring teams can deliver at pace while maintaining the governance, quality, and service standards expected of a live NHS product. Agile Delivery Manager Role; Enabling high-performing agile teams to deliver consistently and effectively Supporting the transition into live service, including incident management and service optimisation Managing risks, dependencies, and priorities across complex delivery landscapes Partnering with Product and Engineering to ensure value-driven delivery Engaging senior NHS stakeholders with clear reporting on progress, risks, and outcomes Coaching teams on Agile and Lean best practices Agile Delivery Manager Background Proven experience as a Delivery Lead / Agile Delivery Manager / Scrum Master Experience working in complex, multi-stakeholder environments Strong understanding of governance within public sector or regulated settings (NHS ideal) Excellent stakeholder management skills, including senior leadership engagement Apply now
Role: Lead Network TDA x 3 Location: Remote UK Duration: 6 Months Day rate: 500 - 560 Inside IR35 Active SC Clearance required Key responsibilities: You will be responsible for the technical delivery of transformational network projects on one or more of client's large public sector accounts in the UK You will help our customer align their Network strategy to their business strategy using a common methodology You will be working with our Practice managers and Technical leads to design and deliver seamless network solutions to our customers Creating standardized or customized network designs in a range of areas and work on specific platform designs and/or customer solutions Carrying out pre-sales activities, planning and implementations across a wider range of ICT Infrastructure elements (security, wan optimization, load balancing etc.) Collaboratively work with other designers and engineers to resolve design and implementation issues and provide technical consultancy for customers Using recognised tools and methodologies to create innovative Network solutions for our customers Skills & Experience required: CCIE qualified or experienced CCNP aspiring to earn CCIE qualification Experience in a key network delivery role for Major customers with complex network solutions Interpret Customer needs, assessing the full requirements, identifying solutions to standard and non-standard requirements is a must Expertise in Global WAN, LAN & WLAN design for private and public sector companies Strong technical background across Network Architecture layers and comfortable presenting networks and services as an integrated solution Experience in creating high quality technical designs, Customer facing proposals and detailed cost models is an advantage Experience in transition and transformation thought leadership for major customers seeking to reduce costs, remove business risks and improve customer experience Ability to explain difficult technical concepts to a variety of audiences is a must
20/03/2026
Contractor
Role: Lead Network TDA x 3 Location: Remote UK Duration: 6 Months Day rate: 500 - 560 Inside IR35 Active SC Clearance required Key responsibilities: You will be responsible for the technical delivery of transformational network projects on one or more of client's large public sector accounts in the UK You will help our customer align their Network strategy to their business strategy using a common methodology You will be working with our Practice managers and Technical leads to design and deliver seamless network solutions to our customers Creating standardized or customized network designs in a range of areas and work on specific platform designs and/or customer solutions Carrying out pre-sales activities, planning and implementations across a wider range of ICT Infrastructure elements (security, wan optimization, load balancing etc.) Collaboratively work with other designers and engineers to resolve design and implementation issues and provide technical consultancy for customers Using recognised tools and methodologies to create innovative Network solutions for our customers Skills & Experience required: CCIE qualified or experienced CCNP aspiring to earn CCIE qualification Experience in a key network delivery role for Major customers with complex network solutions Interpret Customer needs, assessing the full requirements, identifying solutions to standard and non-standard requirements is a must Expertise in Global WAN, LAN & WLAN design for private and public sector companies Strong technical background across Network Architecture layers and comfortable presenting networks and services as an integrated solution Experience in creating high quality technical designs, Customer facing proposals and detailed cost models is an advantage Experience in transition and transformation thought leadership for major customers seeking to reduce costs, remove business risks and improve customer experience Ability to explain difficult technical concepts to a variety of audiences is a must
Sanderson Government & Defence
Stoke-on-trent, Staffordshire
Service Operations Manager Location: Stoke-on-Trent (Onsite - 5 days per week) Salary: £45,000 per annum Clearance: Eligible for SC Clearance About the Opportunity Sanderson Government & Defence is proud to be partnering with a specialist secure ICT provider delivering critical services into the UK Defence, Security, and Government sectors. Our client supports highly sensitive, mission-critical environments where service reliability and security are paramount. We are looking for a capable and driven Service Operations Manager to join their team on a Full time onsite basis in Stoke-on-Trent. This role offers the opportunity to take ownership of core IT Service Management processes while leading a team within a secure and fast-paced operational environment. The Role As Service Operations Manager, you will be responsible for the day-to-day leadership of Service Operations, ensuring the effective delivery of IT services across live environments. You will play a key role in driving best practice across Incident, Problem, and Change Management, while acting as a deputy to senior leadership. Key Responsibilities Lead, mentor, and develop Service Operations team members through regular 1:1s and coaching Act as deputy to the Service Operations Lead, supporting operational and strategic initiatives Own and manage the Change Management process, ensuring all changes are assessed, approved, and delivered with minimal risk Coordinate customer-driven changes, ensuring clear communication, reporting, and stakeholder engagement Oversee Incident and Problem Management processes, including root cause analysis and post-incident reviews Analyse service performance data and KPIs to identify trends, risks, and opportunities for improvement Support the ongoing development of IT Service Management (ITSM) tools and processes Work closely with Transition teams to successfully onboard new or updated services into live operations About You Proven experience in a Service Operations or ITSM leadership role Strong knowledge of ITIL-aligned processes (Incident, Problem, Change Management) Experience managing KPIs and SLAs within a service environment Hands-on experience with ITSM tools such as ServiceNow or Jira Strong leadership, stakeholder management, and communication skills Ability to manage multiple priorities in a secure, high-pressure environment ITIL v4 Foundation (essential); additional certifications (PRINCE2, PMP) advantageous Security Requirements Due to the nature of this role, candidates must be eligible for UK Security Clearance (SC). This typically requires British citizenship or a minimum of five years' continuous UK residency. Please note that sponsorship is not available for this role. Why Apply? Opportunity to work within secure, high-impact Government and Defence programmes Join a collaborative and growing organisation Clear opportunity to shape and improve Service Operations processes Stable, Full time onsite role with strong long-term prospects If you're an experienced Service Operations professional looking for your next challenge in a secure environment, apply now or contact Sanderson Government & Defence for a confidential discussion. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
19/03/2026
Full time
Service Operations Manager Location: Stoke-on-Trent (Onsite - 5 days per week) Salary: £45,000 per annum Clearance: Eligible for SC Clearance About the Opportunity Sanderson Government & Defence is proud to be partnering with a specialist secure ICT provider delivering critical services into the UK Defence, Security, and Government sectors. Our client supports highly sensitive, mission-critical environments where service reliability and security are paramount. We are looking for a capable and driven Service Operations Manager to join their team on a Full time onsite basis in Stoke-on-Trent. This role offers the opportunity to take ownership of core IT Service Management processes while leading a team within a secure and fast-paced operational environment. The Role As Service Operations Manager, you will be responsible for the day-to-day leadership of Service Operations, ensuring the effective delivery of IT services across live environments. You will play a key role in driving best practice across Incident, Problem, and Change Management, while acting as a deputy to senior leadership. Key Responsibilities Lead, mentor, and develop Service Operations team members through regular 1:1s and coaching Act as deputy to the Service Operations Lead, supporting operational and strategic initiatives Own and manage the Change Management process, ensuring all changes are assessed, approved, and delivered with minimal risk Coordinate customer-driven changes, ensuring clear communication, reporting, and stakeholder engagement Oversee Incident and Problem Management processes, including root cause analysis and post-incident reviews Analyse service performance data and KPIs to identify trends, risks, and opportunities for improvement Support the ongoing development of IT Service Management (ITSM) tools and processes Work closely with Transition teams to successfully onboard new or updated services into live operations About You Proven experience in a Service Operations or ITSM leadership role Strong knowledge of ITIL-aligned processes (Incident, Problem, Change Management) Experience managing KPIs and SLAs within a service environment Hands-on experience with ITSM tools such as ServiceNow or Jira Strong leadership, stakeholder management, and communication skills Ability to manage multiple priorities in a secure, high-pressure environment ITIL v4 Foundation (essential); additional certifications (PRINCE2, PMP) advantageous Security Requirements Due to the nature of this role, candidates must be eligible for UK Security Clearance (SC). This typically requires British citizenship or a minimum of five years' continuous UK residency. Please note that sponsorship is not available for this role. Why Apply? Opportunity to work within secure, high-impact Government and Defence programmes Join a collaborative and growing organisation Clear opportunity to shape and improve Service Operations processes Stable, Full time onsite role with strong long-term prospects If you're an experienced Service Operations professional looking for your next challenge in a secure environment, apply now or contact Sanderson Government & Defence for a confidential discussion. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
IT Service Transition Analyst (Contract) Location: Hybrid - Edinburgh/Glasgow (on-site one week per month) Day Rate: £350-£400 per day (via Umbrella Company) Contract: Until end of October (scope for extension) Working Pattern: Full Time About the Role We're seeking an organised and proactive IT Service Transition Analyst to support the successful introduction of new or changed IT services into the production environment. You'll work closely with IT Service Transition Managers, providing coordination, documentation support, and governance across a variety of transition activities. Key Responsibilities Service Transition Support Assist IT Service Transition Managers in planning and coordinating transition activities. Contribute to key transition documentation, including Transition Plans, Operational Readiness Checklists, Support Models, and Post-Implementation Reviews. Meeting Support & Governance Attend project and readiness meetings; accurately record minutes, actions, risks, and decisions. Maintain and follow up on action logs. Support governance forums with reporting, pack creation, and distribution. Reporting & Data Management Produce regular and ad-hoc ServiceNow reports, including Change & Release dashboards and onboarding status updates. Maintain high-quality data within ServiceNow through updates and coordination with technical teams. Process & Continuous Improvement Support adherence to ITSM processes (Change, Release, Configuration, Incident, Problem). Identify and contribute to workflow and documentation improvements. Assist with creating and maintaining process guides and templates. Stakeholder Engagement Build effective working relationships with Project Managers, Technical Leads, and Support Teams. Serve as a central coordination point for updates across the transition lifecycle. Skills & Experience Essential Strong organisational and multitasking abilities. Clear written and verbal communication skills, with experience in minute-taking. Hands-on experience with ServiceNow or similar ITSM tools. Exceptional attention to detail and documentation accuracy. Proficiency with Microsoft Office (Excel, Word, PowerPoint). Desirable Awareness of ITIL principles; ITIL Foundation certification is a plus. Experience in IT operations or support environments. Exposure to Change or Release Management within regulated industries (e.g., Financial Services, Banking, Insurance). What We Offer A supportive team environment with opportunities to grow within Service Management. Exposure to a broad range of projects and service transitions. Training support towards ITIL and broader ITSM development. Experience within a regulated, security-focused financial services organisation. Apply Now This is an exciting opportunity to further develop your IT Service Management expertise. If you're proactive, eager to learn, and thrive in a collaborative setting, we'd love to hear from you. Apply today and take the next step in your career! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Due to the high volume of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 48 hours of applying, please assume that your application has been unsuccessful on this occasion.
18/03/2026
Contractor
IT Service Transition Analyst (Contract) Location: Hybrid - Edinburgh/Glasgow (on-site one week per month) Day Rate: £350-£400 per day (via Umbrella Company) Contract: Until end of October (scope for extension) Working Pattern: Full Time About the Role We're seeking an organised and proactive IT Service Transition Analyst to support the successful introduction of new or changed IT services into the production environment. You'll work closely with IT Service Transition Managers, providing coordination, documentation support, and governance across a variety of transition activities. Key Responsibilities Service Transition Support Assist IT Service Transition Managers in planning and coordinating transition activities. Contribute to key transition documentation, including Transition Plans, Operational Readiness Checklists, Support Models, and Post-Implementation Reviews. Meeting Support & Governance Attend project and readiness meetings; accurately record minutes, actions, risks, and decisions. Maintain and follow up on action logs. Support governance forums with reporting, pack creation, and distribution. Reporting & Data Management Produce regular and ad-hoc ServiceNow reports, including Change & Release dashboards and onboarding status updates. Maintain high-quality data within ServiceNow through updates and coordination with technical teams. Process & Continuous Improvement Support adherence to ITSM processes (Change, Release, Configuration, Incident, Problem). Identify and contribute to workflow and documentation improvements. Assist with creating and maintaining process guides and templates. Stakeholder Engagement Build effective working relationships with Project Managers, Technical Leads, and Support Teams. Serve as a central coordination point for updates across the transition lifecycle. Skills & Experience Essential Strong organisational and multitasking abilities. Clear written and verbal communication skills, with experience in minute-taking. Hands-on experience with ServiceNow or similar ITSM tools. Exceptional attention to detail and documentation accuracy. Proficiency with Microsoft Office (Excel, Word, PowerPoint). Desirable Awareness of ITIL principles; ITIL Foundation certification is a plus. Experience in IT operations or support environments. Exposure to Change or Release Management within regulated industries (e.g., Financial Services, Banking, Insurance). What We Offer A supportive team environment with opportunities to grow within Service Management. Exposure to a broad range of projects and service transitions. Training support towards ITIL and broader ITSM development. Experience within a regulated, security-focused financial services organisation. Apply Now This is an exciting opportunity to further develop your IT Service Management expertise. If you're proactive, eager to learn, and thrive in a collaborative setting, we'd love to hear from you. Apply today and take the next step in your career! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Due to the high volume of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 48 hours of applying, please assume that your application has been unsuccessful on this occasion.
First Military Recruitment Ltd
Watford, Hertfordshire
MS667 - Back Office Service Manager Location: Watford Salary: £70,000 - £80,000 per annum + package Overview: First Military Recruitment are currently seeking a Back Office Service Manager on behalf of one of our clients. You will be responsible for the end-to-end management, delivery and continual improvement of IT services supporting back office business functions. This includes oversight of infrastructure, hosting, networks and core enterprise technologies in a primarily outsourced, multi-vendor environment. You will ensure that these foundational services deliver measurable business outcomes and value enabling stability, performance and scalability across the enterprise. Although often not directly visible to end users, these services are critical to the success of business-facing IT operations. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: You will be responsible for the delivery and management of the following back office IT services: Management of user access, permissions and data security for shared drives and core systems. Lifecycle management and operational support for enterprise applications, including Microsoft 365 (evergreen) and other COTS platforms. Oversight of servers, networks, storage, databases and active directory services. Management of on-premises, private and public cloud hosting environments, ensuring resilience, scalability and security. Operational alignment with cyber security for controls, tools and compliance requirements. Planning, setup, change management, ramp-down, decommissioning and archiving of site-based infrastructure. Maintain accurate and up-to-date records in the service catalogue and CMDB, ensuring visibility of service scope, ownership and dependencies. Align service delivery with business goals, demonstrating measurable outcomes such as improved stability, cost efficiency or risk reduction. Conduct quarterly value reviews with stakeholders to evidence business impact and drive continuous improvement. Benchmark services and costs against market standards to ensure efficiency and value for money. Apply SIAM principles to coordinate internal teams, global IT and external suppliers under a unified governance model. Conduct structured service reviews, presenting performance insights and agreed improvement plans. Drive operational excellence by implementing ITIL aligned best practices across incident, problem and change management. Ensure adherence to IT policies, cybersecurity standards and relevant regulatory requirements. Manage risks associated with back office services, maintaining audit readiness and operational resilience. Oversee the transition and introduction of new or changed services, ensuring stability and minimal disruption. Work closely with other Service Managers to align processes and deliver a consistent IT service experience across all domains. Partner with Product Management, Architecture and Vendor & Contract Management to ensure strategic alignment and effective resource use. Promote a culture of accountability, service ownership and customer focus across teams and suppliers. Skills and Qualifications: Demonstrable experience in service management and delivery of IT infrastructure services (e.g., servers, storage, networks, databases, hosting, active directory and data centres). Experience managing IT services in a multi-vendor, outsourced environment. Experience supporting key applications (Microsoft 365). Strong stakeholder management and relationship-building skills. Experience with ITIL and SIAM methodologies. Experience in incident, problem and change management. Experience managing budgets and cost allocation. Business-focused, service-driven mindset. Familiarity with back office business processes and systems. Excellent communication and presentation skills. Ability to produce high-quality documentation and reporting. Self-motivated, results-oriented, able to work independently and in teams. IT service management (ITIL, SIAM). Competent in incident, problem and change management. Stakeholder engagement and communication. Service portfolio and catalogue management. Budget and financial management. Vendor management. Process improvement and governance. Business analysis and requirements gathering. Technical knowledge of infrastructure and hosting. Security clearance may be required. Willingness to work flexibly, including outside normal working hours if required. Willingness to travel to other locations, suppliers or vendors as needed.
17/03/2026
Full time
MS667 - Back Office Service Manager Location: Watford Salary: £70,000 - £80,000 per annum + package Overview: First Military Recruitment are currently seeking a Back Office Service Manager on behalf of one of our clients. You will be responsible for the end-to-end management, delivery and continual improvement of IT services supporting back office business functions. This includes oversight of infrastructure, hosting, networks and core enterprise technologies in a primarily outsourced, multi-vendor environment. You will ensure that these foundational services deliver measurable business outcomes and value enabling stability, performance and scalability across the enterprise. Although often not directly visible to end users, these services are critical to the success of business-facing IT operations. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: You will be responsible for the delivery and management of the following back office IT services: Management of user access, permissions and data security for shared drives and core systems. Lifecycle management and operational support for enterprise applications, including Microsoft 365 (evergreen) and other COTS platforms. Oversight of servers, networks, storage, databases and active directory services. Management of on-premises, private and public cloud hosting environments, ensuring resilience, scalability and security. Operational alignment with cyber security for controls, tools and compliance requirements. Planning, setup, change management, ramp-down, decommissioning and archiving of site-based infrastructure. Maintain accurate and up-to-date records in the service catalogue and CMDB, ensuring visibility of service scope, ownership and dependencies. Align service delivery with business goals, demonstrating measurable outcomes such as improved stability, cost efficiency or risk reduction. Conduct quarterly value reviews with stakeholders to evidence business impact and drive continuous improvement. Benchmark services and costs against market standards to ensure efficiency and value for money. Apply SIAM principles to coordinate internal teams, global IT and external suppliers under a unified governance model. Conduct structured service reviews, presenting performance insights and agreed improvement plans. Drive operational excellence by implementing ITIL aligned best practices across incident, problem and change management. Ensure adherence to IT policies, cybersecurity standards and relevant regulatory requirements. Manage risks associated with back office services, maintaining audit readiness and operational resilience. Oversee the transition and introduction of new or changed services, ensuring stability and minimal disruption. Work closely with other Service Managers to align processes and deliver a consistent IT service experience across all domains. Partner with Product Management, Architecture and Vendor & Contract Management to ensure strategic alignment and effective resource use. Promote a culture of accountability, service ownership and customer focus across teams and suppliers. Skills and Qualifications: Demonstrable experience in service management and delivery of IT infrastructure services (e.g., servers, storage, networks, databases, hosting, active directory and data centres). Experience managing IT services in a multi-vendor, outsourced environment. Experience supporting key applications (Microsoft 365). Strong stakeholder management and relationship-building skills. Experience with ITIL and SIAM methodologies. Experience in incident, problem and change management. Experience managing budgets and cost allocation. Business-focused, service-driven mindset. Familiarity with back office business processes and systems. Excellent communication and presentation skills. Ability to produce high-quality documentation and reporting. Self-motivated, results-oriented, able to work independently and in teams. IT service management (ITIL, SIAM). Competent in incident, problem and change management. Stakeholder engagement and communication. Service portfolio and catalogue management. Budget and financial management. Vendor management. Process improvement and governance. Business analysis and requirements gathering. Technical knowledge of infrastructure and hosting. Security clearance may be required. Willingness to work flexibly, including outside normal working hours if required. Willingness to travel to other locations, suppliers or vendors as needed.
Product Delivery Manager Must have an Active SC Clearance Product Delivery Manager Opportunity The Product Delivery Manager will lead delivery planning, stakeholder engagement and governance activities to ensure products are delivered to agreed quality, budget and schedule objectives. This role suits a confident Product Delivery Manager who can translate complex technical requirements into clear delivery plans while coordinating cross functional teams. Product Delivery Manager Responsibilities Engage with stakeholders and translate technical concepts into clear delivery outcomes . Convert product requirements and features into structured delivery plans . Define milestones based on delivery forecasts, technical dependencies and operational requirements . Manage risks, issues and dependencies while maintaining delivery momentum. Facilitate and lead governance meetings and delivery reviews with relevant stakeholders. Produce accurate reporting and delivery updates for stakeholders and management. Support budget management, forecasting and business case development for products and services. Contribute to transition activities and delivery readiness within operational programmes. Ensure completed deliveries are reviewed and lessons learned are captured for continuous improvement . Product Delivery Manager Skills and Experience Strong IT Service Management background . Experience delivering products using Agile or Scrum delivery frameworks . Knowledge of Lean delivery approaches and backlog management tools such as Jira . Experience managing delivery risks, release schedules and operational dependencies . Strong planning, reporting and stakeholder communication capability . Ability to chair governance meetings and coordinate delivery teams . Knowledge of Remedy ITSM tooling . Strong relationship management across customers, internal teams and third party suppliers . To apply, please send your CV by pressing the apply button
16/03/2026
Contractor
Product Delivery Manager Must have an Active SC Clearance Product Delivery Manager Opportunity The Product Delivery Manager will lead delivery planning, stakeholder engagement and governance activities to ensure products are delivered to agreed quality, budget and schedule objectives. This role suits a confident Product Delivery Manager who can translate complex technical requirements into clear delivery plans while coordinating cross functional teams. Product Delivery Manager Responsibilities Engage with stakeholders and translate technical concepts into clear delivery outcomes . Convert product requirements and features into structured delivery plans . Define milestones based on delivery forecasts, technical dependencies and operational requirements . Manage risks, issues and dependencies while maintaining delivery momentum. Facilitate and lead governance meetings and delivery reviews with relevant stakeholders. Produce accurate reporting and delivery updates for stakeholders and management. Support budget management, forecasting and business case development for products and services. Contribute to transition activities and delivery readiness within operational programmes. Ensure completed deliveries are reviewed and lessons learned are captured for continuous improvement . Product Delivery Manager Skills and Experience Strong IT Service Management background . Experience delivering products using Agile or Scrum delivery frameworks . Knowledge of Lean delivery approaches and backlog management tools such as Jira . Experience managing delivery risks, release schedules and operational dependencies . Strong planning, reporting and stakeholder communication capability . Ability to chair governance meetings and coordinate delivery teams . Knowledge of Remedy ITSM tooling . Strong relationship management across customers, internal teams and third party suppliers . To apply, please send your CV by pressing the apply button
I'm hiring a Senior IT Project Manager for a growing customer of ours in West London. We are looking for someone who can lead complex digital and technology programmes end-to-end, manage suppliers and stakeholders with confidence, and bring strong executive presence and delivery discipline. The role covers full lifecycle delivery governance, planning, risk, change, and transition into service working across large, multi-supplier, cross-functional projects aligned to a major transformation roadmap. If you re a seasoned PM who is available and interested then please apply now.
16/03/2026
Full time
I'm hiring a Senior IT Project Manager for a growing customer of ours in West London. We are looking for someone who can lead complex digital and technology programmes end-to-end, manage suppliers and stakeholders with confidence, and bring strong executive presence and delivery discipline. The role covers full lifecycle delivery governance, planning, risk, change, and transition into service working across large, multi-supplier, cross-functional projects aligned to a major transformation roadmap. If you re a seasoned PM who is available and interested then please apply now.
Job Title: IT Service Transition Manager Location: Edinburgh/Glasgow (Hybrid) Rate: £500 per day (via Umbrella Company) Role Overview We're seeking an experienced IT Service Transition Manager to support the introduction of new and changed services into BAU within a regulated financial services environment. You'll work across multi-disciplinary teams to ensure operational readiness, governance alignment, and seamless service handover. Key Responsibilities Service Transition Delivery Lead end-to-end service transition activities aligned to ITIL best practices. Develop Transition Plans, Readiness Checklists, and Post-Implementation Reviews. Ensure operational teams are trained, informed, and prepared to support new services. Coordinate Service Acceptance into BAU with defined criteria and sign-off. Stakeholder & Project Engagement Act as primary interface across Projects, Architecture, Engineering, Security, and IT Operations. Provide expert guidance on readiness, support models, and transitional risks. Participate in governance forums, steering groups, and change boards. Process Governance & Compliance Ensure adherence to organisational, regulatory, and ITSM governance standards. Drive continuous improvement of transition frameworks and processes. Identify risks, issues, and dependencies, ensuring effective mitigation. ServiceNow & Documentation Use ServiceNow to manage Transition artefacts, Change records, CMDB updates, SLAs, and documentation. Ensure support models, knowledge articles, runbooks, SLAs/OLAs, and CMDB data are complete before go-live. Skills & Experience Essential Proven experience as an IT Service Transition Manager or similar ITIL-aligned role. Strong knowledge of ITIL v4 (Service Transition/Service Design). Hands-on experience with ServiceNow ITSM modules. Background in service introduction within regulated environments (ideally FS). Excellent stakeholder engagement and communication skills. Strong analytical, planning, and organisational capability. Experience working in complex, multi-supplier environments. Desirable ITIL v4 Foundation or higher. Experience in Agile or DevOps environments. Awareness of financial-sector regulatory frameworks (PRA, FCA, DORA). Experience contributing to or managing Service Design Packages. Personal Attributes Proactive, structured, and detail-focused. Strong communicator with a collaborative mindset. Able to balance governance with delivery pragmatism. Team-oriented, improvement-driven, and committed to service excellence. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Due to the high volume of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 48 hours of applying, please assume that your application has been unsuccessful on this occasion.
16/03/2026
Contractor
Job Title: IT Service Transition Manager Location: Edinburgh/Glasgow (Hybrid) Rate: £500 per day (via Umbrella Company) Role Overview We're seeking an experienced IT Service Transition Manager to support the introduction of new and changed services into BAU within a regulated financial services environment. You'll work across multi-disciplinary teams to ensure operational readiness, governance alignment, and seamless service handover. Key Responsibilities Service Transition Delivery Lead end-to-end service transition activities aligned to ITIL best practices. Develop Transition Plans, Readiness Checklists, and Post-Implementation Reviews. Ensure operational teams are trained, informed, and prepared to support new services. Coordinate Service Acceptance into BAU with defined criteria and sign-off. Stakeholder & Project Engagement Act as primary interface across Projects, Architecture, Engineering, Security, and IT Operations. Provide expert guidance on readiness, support models, and transitional risks. Participate in governance forums, steering groups, and change boards. Process Governance & Compliance Ensure adherence to organisational, regulatory, and ITSM governance standards. Drive continuous improvement of transition frameworks and processes. Identify risks, issues, and dependencies, ensuring effective mitigation. ServiceNow & Documentation Use ServiceNow to manage Transition artefacts, Change records, CMDB updates, SLAs, and documentation. Ensure support models, knowledge articles, runbooks, SLAs/OLAs, and CMDB data are complete before go-live. Skills & Experience Essential Proven experience as an IT Service Transition Manager or similar ITIL-aligned role. Strong knowledge of ITIL v4 (Service Transition/Service Design). Hands-on experience with ServiceNow ITSM modules. Background in service introduction within regulated environments (ideally FS). Excellent stakeholder engagement and communication skills. Strong analytical, planning, and organisational capability. Experience working in complex, multi-supplier environments. Desirable ITIL v4 Foundation or higher. Experience in Agile or DevOps environments. Awareness of financial-sector regulatory frameworks (PRA, FCA, DORA). Experience contributing to or managing Service Design Packages. Personal Attributes Proactive, structured, and detail-focused. Strong communicator with a collaborative mindset. Able to balance governance with delivery pragmatism. Team-oriented, improvement-driven, and committed to service excellence. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Due to the high volume of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 48 hours of applying, please assume that your application has been unsuccessful on this occasion.
Worth Recruiting - Property Industry Recruitment Job Title: BUSINESS DEVELOPMENT MANAGER - Social Housing & Construction Location: Waterloo, SE1 Salary: OTE £75,000 per annum Position: Permanent, Full-Time Reference: WR 84595 Business Development Manager supporting the growth of housing and construction partnerships across the public sector. Focused on opportunity development, pipeline management and BID support to help secure programmes with local authorities. A Business Development Manager is required to support the expansion of housing and construction activity across public-sector partnerships. Working within a public partnerships environment, the role focuses on identifying new opportunities, supporting BID submissions and building relationships with local authorities and public sector organisations. The position contributes to developing a strong programme pipeline and assisting the transition of opportunities from early engagement through to delivery. What You'll Be Doing (Key Responsibilities): Identify and track housing and construction opportunities across the public sector Monitor procurement frameworks, market activity and upcoming tenders Develop and maintain a pipeline of opportunities and client intelligence Support relationship development with local authorities and public-sector organisations Attend client meetings and engagement activities with senior stakeholders Coordinate and support BID and tender submissions with internal teams Assist with BID strategy, proposal content and positioning Work with delivery and finance teams to shape programme opportunities Support the transition of successful BIDs into delivery Maintain pipeline reporting and support forecasting activities What We're Looking For (Skills & Experience): Experience in business development, BID coordination or opportunity management within housing, construction or the public sector Exposure to public-sector procurement processes and frameworks Experience managing or contributing to a pipeline of opportunities Client-facing experience with stakeholder engagement responsibilities Understanding of housing and/or construction markets Knowledge of BID and proposal development processes Strong organisational and structured working approach Commercial awareness and ability to support opportunity positioning Effective communication and relationship-building skills What's In It For You? High basic and performance related bonus Pension contribution 25 days annual leave plus bank holidays Opportunity to develop within a growing public-sector housing and construction environment Exposure to major regeneration and delivery programmes Ready to take the next step in your property career? If you are interested in this Business Development Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR 84595 . About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech . Find out more at: worthrecruiting.me. Job Reference: WR 84595 - Business Development Manager
16/03/2026
Full time
Worth Recruiting - Property Industry Recruitment Job Title: BUSINESS DEVELOPMENT MANAGER - Social Housing & Construction Location: Waterloo, SE1 Salary: OTE £75,000 per annum Position: Permanent, Full-Time Reference: WR 84595 Business Development Manager supporting the growth of housing and construction partnerships across the public sector. Focused on opportunity development, pipeline management and BID support to help secure programmes with local authorities. A Business Development Manager is required to support the expansion of housing and construction activity across public-sector partnerships. Working within a public partnerships environment, the role focuses on identifying new opportunities, supporting BID submissions and building relationships with local authorities and public sector organisations. The position contributes to developing a strong programme pipeline and assisting the transition of opportunities from early engagement through to delivery. What You'll Be Doing (Key Responsibilities): Identify and track housing and construction opportunities across the public sector Monitor procurement frameworks, market activity and upcoming tenders Develop and maintain a pipeline of opportunities and client intelligence Support relationship development with local authorities and public-sector organisations Attend client meetings and engagement activities with senior stakeholders Coordinate and support BID and tender submissions with internal teams Assist with BID strategy, proposal content and positioning Work with delivery and finance teams to shape programme opportunities Support the transition of successful BIDs into delivery Maintain pipeline reporting and support forecasting activities What We're Looking For (Skills & Experience): Experience in business development, BID coordination or opportunity management within housing, construction or the public sector Exposure to public-sector procurement processes and frameworks Experience managing or contributing to a pipeline of opportunities Client-facing experience with stakeholder engagement responsibilities Understanding of housing and/or construction markets Knowledge of BID and proposal development processes Strong organisational and structured working approach Commercial awareness and ability to support opportunity positioning Effective communication and relationship-building skills What's In It For You? High basic and performance related bonus Pension contribution 25 days annual leave plus bank holidays Opportunity to develop within a growing public-sector housing and construction environment Exposure to major regeneration and delivery programmes Ready to take the next step in your property career? If you are interested in this Business Development Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR 84595 . About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech . Find out more at: worthrecruiting.me. Job Reference: WR 84595 - Business Development Manager
Business Development Executive Cardiff -(Wales) Hybrid Working The Role The Business Development Executive ("BDE") will support the continued growth of the Invoice Finance division by assisting in the origination, development, and progression of new business opportunities. Reporting to the Head of Sales, the role will work closely alongside Business Development Managers ("BDM"), supporting them in managing introducer relationships, attending meetings, preparing proposals, and progressing opportunities through to completion. The role is designed as a developing commercial position, providing hands-on exposure to deal structuring and relationship management within agreed parameters. The BDE will play a key supporting role within the regional sales team, helping drive activity, pipeline progression, and high service standards across the division. Responsibilities: Business Development Support Work closely alongside BDMs to support the sourcing and progression of Invoice Finance opportunities. Attend prospective client and introducer meetings (with BDMs and, where appropriate, independently) to understand business requirements and funding suitability. Assist in developing and maintaining introducer relationships across the South region. Support follow-up activity from meetings to ensure opportunities are progressed efficiently. Attend networking and sales promotion events alongside BDMs to enhance regional presence and brand awareness. Pipeline & Deal Progression Support the management of the regional lead-to-deal pipeline, ensuring opportunities are tracked and progressed in line with agreed SLAs. Maintain accurate CRM records and assist with pipeline reporting. Liaise with Operations to help ensure a smooth transition from prospect to client onboarding. Deal Preparation & Credit Support Assist in preparing new business proposals, including gathering and reviewing financial information and survey reports. Support the preparation of credit submissions for presentation to Credit Committee. Liaise with Credit and Risk teams to ensure proposals align with policy and risk appetite. Assist with structuring facilities to ensure commercially sound and operationally deliverable outcomes. Performance & Team Contribution Work towards agreed activity and development targets set by the Head of Sales. Provide regular updates on supported opportunities and pipeline progression. Collaborate effectively across Sales, Credit, Risk, and Operations to ensure excellent client and introducer service delivery. Please note that additional responsibilities may be assigned as necessary to meet the evolving needs of the business and to support the objectives of Time Finance. The job description is non-contractual and is therefore subject to periodic review and amendment as appropriate. Position Holder Profile The successful candidate will be commercially minded, proactive, and eager to develop a career within Invoice Finance. They will be confident communicating with business owners and professional introducers, highly organised in managing activity, and motivated to learn the technical and structuring aspects of Invoice Finance transactions. They will demonstrate strong teamwork, accountability, and a willingness to support senior sales colleagues in delivering regional growth. Experience Essential: Experience in a sales support, relationship management, or business development role within financial services. Strong communication and interpersonal skills. Good organisational skills with the ability to manage multiple opportunities simultaneously.
16/03/2026
Full time
Business Development Executive Cardiff -(Wales) Hybrid Working The Role The Business Development Executive ("BDE") will support the continued growth of the Invoice Finance division by assisting in the origination, development, and progression of new business opportunities. Reporting to the Head of Sales, the role will work closely alongside Business Development Managers ("BDM"), supporting them in managing introducer relationships, attending meetings, preparing proposals, and progressing opportunities through to completion. The role is designed as a developing commercial position, providing hands-on exposure to deal structuring and relationship management within agreed parameters. The BDE will play a key supporting role within the regional sales team, helping drive activity, pipeline progression, and high service standards across the division. Responsibilities: Business Development Support Work closely alongside BDMs to support the sourcing and progression of Invoice Finance opportunities. Attend prospective client and introducer meetings (with BDMs and, where appropriate, independently) to understand business requirements and funding suitability. Assist in developing and maintaining introducer relationships across the South region. Support follow-up activity from meetings to ensure opportunities are progressed efficiently. Attend networking and sales promotion events alongside BDMs to enhance regional presence and brand awareness. Pipeline & Deal Progression Support the management of the regional lead-to-deal pipeline, ensuring opportunities are tracked and progressed in line with agreed SLAs. Maintain accurate CRM records and assist with pipeline reporting. Liaise with Operations to help ensure a smooth transition from prospect to client onboarding. Deal Preparation & Credit Support Assist in preparing new business proposals, including gathering and reviewing financial information and survey reports. Support the preparation of credit submissions for presentation to Credit Committee. Liaise with Credit and Risk teams to ensure proposals align with policy and risk appetite. Assist with structuring facilities to ensure commercially sound and operationally deliverable outcomes. Performance & Team Contribution Work towards agreed activity and development targets set by the Head of Sales. Provide regular updates on supported opportunities and pipeline progression. Collaborate effectively across Sales, Credit, Risk, and Operations to ensure excellent client and introducer service delivery. Please note that additional responsibilities may be assigned as necessary to meet the evolving needs of the business and to support the objectives of Time Finance. The job description is non-contractual and is therefore subject to periodic review and amendment as appropriate. Position Holder Profile The successful candidate will be commercially minded, proactive, and eager to develop a career within Invoice Finance. They will be confident communicating with business owners and professional introducers, highly organised in managing activity, and motivated to learn the technical and structuring aspects of Invoice Finance transactions. They will demonstrate strong teamwork, accountability, and a willingness to support senior sales colleagues in delivering regional growth. Experience Essential: Experience in a sales support, relationship management, or business development role within financial services. Strong communication and interpersonal skills. Good organisational skills with the ability to manage multiple opportunities simultaneously.
