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Creative Support
IT and Digital Development Manager
Creative Support Stockport, UK
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.  This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.  Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.  You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.  The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.  This varied role will include specific responsibility for: Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation Ensure strong cyber security practices are embedded and consistently applied across the organisation Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation  We will support your ongoing professional development with access to training and membership of professional networks.  We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.  For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk  Vacancy Reference Number: 84299 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number   Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.   We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.  Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .    
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.  This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.  Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.  You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.  The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.  This varied role will include specific responsibility for: Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation Ensure strong cyber security practices are embedded and consistently applied across the organisation Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation  We will support your ongoing professional development with access to training and membership of professional networks.  We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.  For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk  Vacancy Reference Number: 84299 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number   Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.   We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.  Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .    
Morgan Philips Group
IT Director
Morgan Philips Group City, London
IT Director I have been instructed to recruit for an IT Director. This role will cover the UK and will oversee technology services such as infrastructure, operations, IT support and cyber security. A hands on approach is required along with strategic thinking, a leader who can manage high performing teams. The ability to think automation first and how AI can assist the business into a modernize environment. Experience An experienced IT Director or Head of IT who has managed 'Heads of' and indirectly managed a team of 15-20 people consisting of infrastructure, cyber security, operations and IT support. Experience of leadership roles across complex, multi-site environments, and strong coverage in Cyber security, cloud, automation, AI and enterprise platforms. Core areas being digital transformation, technology strategy and leadership, service management, financial vendor management, governance risk management. Working closely with Global teams to align UK strategy. Good leadership skills, remain calm, the ability to influence senior stakeholders and work well across different functions. Good understanding of technical landscape within the Microsoft ecosystem such as Office 365 and associated products, digital workplace technologies, Networking and firewalls, VMware, Cloud such as Azure, CrowdStrike. This role is to work in central London with a hybrid working model, salary on offer is 100,000 - 120,000 plus a bonus of up to 20%. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
04/04/2026
Full time
IT Director I have been instructed to recruit for an IT Director. This role will cover the UK and will oversee technology services such as infrastructure, operations, IT support and cyber security. A hands on approach is required along with strategic thinking, a leader who can manage high performing teams. The ability to think automation first and how AI can assist the business into a modernize environment. Experience An experienced IT Director or Head of IT who has managed 'Heads of' and indirectly managed a team of 15-20 people consisting of infrastructure, cyber security, operations and IT support. Experience of leadership roles across complex, multi-site environments, and strong coverage in Cyber security, cloud, automation, AI and enterprise platforms. Core areas being digital transformation, technology strategy and leadership, service management, financial vendor management, governance risk management. Working closely with Global teams to align UK strategy. Good leadership skills, remain calm, the ability to influence senior stakeholders and work well across different functions. Good understanding of technical landscape within the Microsoft ecosystem such as Office 365 and associated products, digital workplace technologies, Networking and firewalls, VMware, Cloud such as Azure, CrowdStrike. This role is to work in central London with a hybrid working model, salary on offer is 100,000 - 120,000 plus a bonus of up to 20%. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
TRIA
Operational Technology (OT) Cyber Security Analyst / Engineer
TRIA Leicester, Leicestershire
Graduate Operational Technology (OT) Cyber Security Analyst / Engineer 3 days a week onsite (London or Leicester or Sunderland or Crewe or Derby or Luton) Permanent role with excellent salary + company benefits This person will receive all the training and paid qualifications to move into an Operational Technology Compliance Manager role. We're looking for an ambitious engineering graduate with at least 1 years' experience of working with Operational Technology (OT) who is keen to build a long-term career in cybersecurity for critical infrastructure. Reporting into the Head of Information Security GRC and Group CISO this role sits within the Group Information Security team and offers a unique opportunity to work at the intersection of engineering systems and cybersecurity. You will help ensure that operational technologies across this large global organisation are designed, deployed and maintained securely, supporting the protection of critical transport systems. You will receive structured training, mentoring and financial support to achieve industry-recognised cybersecurity certifications, while gaining hands-on experience working with engineers, technology teams and security specialists across the organisation. This role is ideal for someone who has worked with rail operational systems or similar and wants to transition into the rapidly growing field of Operational Technology security. What You'll Be Doing Working alongside experienced cybersecurity and engineering specialists, you will: Support the implementation of the Operational Technology security strategy across engineering and operational teams. Assist in applying recognised cyber security frameworks such as National Institute of Standards and Technology Cyber Security Framework and IEC 62443 to operational environments. Work with engineering teams to understand how operational systems such as Supervisory Control and Data Acquisition, Programmable Logic Controller, and rail technologies like European Train Control System are designed and operated. Support the review of engineering designs to help ensure security considerations are included throughout the system lifecycle. Assist with vulnerability scanning, security assessments and assurance activities relating to operational technology systems. Work with the Security Operations Centre to help monitor and respond to security risks affecting operational environments. Help develop training materials and guidance for engineering teams on secure system design and operational practices. Contribute to security improvement plans following risk assessments or security testing. Training and Development As part of this role you will receive: Structured training in Operational Technology cybersecurity Mentoring from experienced cybersecurity and engineering professionals Financial support and study time for professional certifications such as: Certified Information Systems Security Professional Certified Information Security Manager ISO/IEC 27001 Lead Auditor Exposure to large-scale operational systems and real-world cybersecurity challenges Opportunities to grow into specialist OT security or cybersecurity leadership roles What We're Looking For Essential Degree in Engineering, Electrical Engineering, Electronic Engineering, Systems Engineering, or a related discipline Some practical experience of Operational Technology environments, such as industrial control systems, automation, or rail systems Understanding of technologies such as PLCs, SCADA, or industrial networks Interest in cybersecurity and protecting critical infrastructure Strong analytical and problem-solving skills Good communication skills and ability to work with both engineering and technology teams Desirable Experience through internships, placements or projects involving operational technology systems Exposure to rail or transport engineering environments Basic awareness of cybersecurity concepts Interest in pursuing professional cybersecurity certifications This role provides an exceptional opportunity to build a career in one of the fastest-growing areas of cybersecurity: Operational Technology security. You will gain experience protecting systems that support real-world infrastructure and transport operations, while receiving the training and professional support needed to develop into a specialist OT cybersecurity professional so if you're interested in this role please send your CV asap.
03/04/2026
Full time
Graduate Operational Technology (OT) Cyber Security Analyst / Engineer 3 days a week onsite (London or Leicester or Sunderland or Crewe or Derby or Luton) Permanent role with excellent salary + company benefits This person will receive all the training and paid qualifications to move into an Operational Technology Compliance Manager role. We're looking for an ambitious engineering graduate with at least 1 years' experience of working with Operational Technology (OT) who is keen to build a long-term career in cybersecurity for critical infrastructure. Reporting into the Head of Information Security GRC and Group CISO this role sits within the Group Information Security team and offers a unique opportunity to work at the intersection of engineering systems and cybersecurity. You will help ensure that operational technologies across this large global organisation are designed, deployed and maintained securely, supporting the protection of critical transport systems. You will receive structured training, mentoring and financial support to achieve industry-recognised cybersecurity certifications, while gaining hands-on experience working with engineers, technology teams and security specialists across the organisation. This role is ideal for someone who has worked with rail operational systems or similar and wants to transition into the rapidly growing field of Operational Technology security. What You'll Be Doing Working alongside experienced cybersecurity and engineering specialists, you will: Support the implementation of the Operational Technology security strategy across engineering and operational teams. Assist in applying recognised cyber security frameworks such as National Institute of Standards and Technology Cyber Security Framework and IEC 62443 to operational environments. Work with engineering teams to understand how operational systems such as Supervisory Control and Data Acquisition, Programmable Logic Controller, and rail technologies like European Train Control System are designed and operated. Support the review of engineering designs to help ensure security considerations are included throughout the system lifecycle. Assist with vulnerability scanning, security assessments and assurance activities relating to operational technology systems. Work with the Security Operations Centre to help monitor and respond to security risks affecting operational environments. Help develop training materials and guidance for engineering teams on secure system design and operational practices. Contribute to security improvement plans following risk assessments or security testing. Training and Development As part of this role you will receive: Structured training in Operational Technology cybersecurity Mentoring from experienced cybersecurity and engineering professionals Financial support and study time for professional certifications such as: Certified Information Systems Security Professional Certified Information Security Manager ISO/IEC 27001 Lead Auditor Exposure to large-scale operational systems and real-world cybersecurity challenges Opportunities to grow into specialist OT security or cybersecurity leadership roles What We're Looking For Essential Degree in Engineering, Electrical Engineering, Electronic Engineering, Systems Engineering, or a related discipline Some practical experience of Operational Technology environments, such as industrial control systems, automation, or rail systems Understanding of technologies such as PLCs, SCADA, or industrial networks Interest in cybersecurity and protecting critical infrastructure Strong analytical and problem-solving skills Good communication skills and ability to work with both engineering and technology teams Desirable Experience through internships, placements or projects involving operational technology systems Exposure to rail or transport engineering environments Basic awareness of cybersecurity concepts Interest in pursuing professional cybersecurity certifications This role provides an exceptional opportunity to build a career in one of the fastest-growing areas of cybersecurity: Operational Technology security. You will gain experience protecting systems that support real-world infrastructure and transport operations, while receiving the training and professional support needed to develop into a specialist OT cybersecurity professional so if you're interested in this role please send your CV asap.
SGN
Head of Cyber Governance, Risk and Compliance
SGN
Head of Cyber Governance, Risk and Compliance London Hybrid Full-time Personal Contract Competitive pension scheme - Enhanced maternity/paternity pay - Life assurance - HolidayPlus - Cycle2work Scheme & more REQ5121 As a strategic leader in Governance, Risk and Compliance, you will guide SGN's cyber security and regulatory approach, ensuring our operations remain secure, resilient and fully compliant. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Governance, Risk & Compliance (GRC) Leadership Lead and manage the GRC team, aligning cyber and business goals while ensuring compliance with NIS-R, ISO27001/2, and NIST-2. Oversee delivery plans, resource allocation, and stakeholder engagement for GRC initiatives. Training & Awareness Develop and maintain SGN's Information Security training and awareness materials. Integrate lessons learned from incidents and address feedback from training delivery. Information Security Policy & ISMS Maintain a robust portfolio of security policies, standards, and procedures to support ISO27001, NIST, and NIS eCAF compliance. Ensure policies are current, reviewed regularly, and approved by key stakeholders. Manage SGN's Information Security Management System (ISMS) and policy exceptions. Compliance & Assurance Monitor and report on compliance across SGN and third-party partners. Lead assurance reviews and support internal/external audits for ISO27001, NIST, and NIS. Own NIS submissions to OFGEM and support regulatory consultations and audits. Risk Management Oversee risk assessments and reporting across Cyber, OT, and Gas Control. Establish and enforce risk management processes and reporting to the CISO. Advisory & Stakeholder Engagement Provide expert advice on information security risks and controls. Maintain relationships with external bodies and represent SGN in relevant forums. Performance & Reporting Oversee security performance indicators and ensure timely reporting to internal and external stakeholders. Manage bi-monthly phishing tests and remediation actions. Regulatory & Funding Support Ensure compliance with legal and regulatory changes, advising on business impact. Support funding documentation for RIIO2 & RIIO3 programmes. Track and report on audit actions and outcomes What you will need Required Qualifications The individual should be educated to degree level in a relevant discipline. Must be one of CISM/CISSP/CISA/TOGAF/CRISC. Must have 5 years' cyber security experience. Must have proven expertise in Compliance Management, Information Security Risk and Audit. Individual Competencies Excellent understanding and hands-on experience of working with Regulators and providing compliance updates for an OT environment. Excellent understanding of the NIS Regulations and the NCSC Cyber Assessment Framework. Good understanding and practical experience of Cyber Security Frameworks and standards such as NCSC security principles, NIST Framework, ISO 27001, ISO27005, IEC62443 etc. Excellent command of written English. Strong interpersonal and relationship building skills. The role will require Security Clearance. Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
03/04/2026
Full time
Head of Cyber Governance, Risk and Compliance London Hybrid Full-time Personal Contract Competitive pension scheme - Enhanced maternity/paternity pay - Life assurance - HolidayPlus - Cycle2work Scheme & more REQ5121 As a strategic leader in Governance, Risk and Compliance, you will guide SGN's cyber security and regulatory approach, ensuring our operations remain secure, resilient and fully compliant. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Governance, Risk & Compliance (GRC) Leadership Lead and manage the GRC team, aligning cyber and business goals while ensuring compliance with NIS-R, ISO27001/2, and NIST-2. Oversee delivery plans, resource allocation, and stakeholder engagement for GRC initiatives. Training & Awareness Develop and maintain SGN's Information Security training and awareness materials. Integrate lessons learned from incidents and address feedback from training delivery. Information Security Policy & ISMS Maintain a robust portfolio of security policies, standards, and procedures to support ISO27001, NIST, and NIS eCAF compliance. Ensure policies are current, reviewed regularly, and approved by key stakeholders. Manage SGN's Information Security Management System (ISMS) and policy exceptions. Compliance & Assurance Monitor and report on compliance across SGN and third-party partners. Lead assurance reviews and support internal/external audits for ISO27001, NIST, and NIS. Own NIS submissions to OFGEM and support regulatory consultations and audits. Risk Management Oversee risk assessments and reporting across Cyber, OT, and Gas Control. Establish and enforce risk management processes and reporting to the CISO. Advisory & Stakeholder Engagement Provide expert advice on information security risks and controls. Maintain relationships with external bodies and represent SGN in relevant forums. Performance & Reporting Oversee security performance indicators and ensure timely reporting to internal and external stakeholders. Manage bi-monthly phishing tests and remediation actions. Regulatory & Funding Support Ensure compliance with legal and regulatory changes, advising on business impact. Support funding documentation for RIIO2 & RIIO3 programmes. Track and report on audit actions and outcomes What you will need Required Qualifications The individual should be educated to degree level in a relevant discipline. Must be one of CISM/CISSP/CISA/TOGAF/CRISC. Must have 5 years' cyber security experience. Must have proven expertise in Compliance Management, Information Security Risk and Audit. Individual Competencies Excellent understanding and hands-on experience of working with Regulators and providing compliance updates for an OT environment. Excellent understanding of the NIS Regulations and the NCSC Cyber Assessment Framework. Good understanding and practical experience of Cyber Security Frameworks and standards such as NCSC security principles, NIST Framework, ISO 27001, ISO27005, IEC62443 etc. Excellent command of written English. Strong interpersonal and relationship building skills. The role will require Security Clearance. Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
TRIA
Head of InfoSec GRC & Awareness
TRIA
Location: London (onsite 3 days per week) Basis: Permanent Package: TBD, generous salary and benefits Are you an experienced leader in Information Security Governance, Risk and Compliance looking for your next opportunity to make an impact within an evolving and fast-paced environment? Do you have strong experience of leading internal and 3rd party risk management due diligence processes? If so, apply now. We are seeking an experienced Head of InfoSec GRC & Awareness to lead governance, risk, compliance, and security awareness initiatives across an organisation at a time of significant modernisation. This pivotal role ensures a robust security posture by developing and enforcing policies, standards, and training programmes aligned with business objectives and regulatory requirements. The key responsibilities of the Head of Information Security GRC & Awareness are: Lead the development and enforcement of enterprise-wide information security policies and standards Drive security governance and cyber maturity through compliance, assurance reviews, and gap analysis Oversight and improvement of the Information Security Risk Management frameworks and process Conducting in depth supplier due diligence / third party assurance processes Manage audit readiness and support internal/external audit activities Own and deliver the organisation's security awareness programme, including campaigns and tailored training Depending on the candidate, you would also be involved in developing and implementing an Operational Technology (OT) Security Assurance Framework The successful candidate will have the following skills, experience and qualifications: Professional certifications such as CISSP, CISM, ISO27001 Lead Auditor, CLAS etc Extensive experience in information security or IT governance within large, complex environments Strong knowledge of security frameworks (ISO/IEC 27001, NIST CSF, CIS Controls, Cyber Essentials) Proven track record in risk management, policy development, and security awareness initiatives Excellent communication, leadership, and influencing skills Very strong experience of driving 3rd party due diligence Pro-active, pragmatic self-starter with the ability to effectively lead a small team, including those with potentially differing skill sets to their own Any experience of driving Technical Assurance, Operational Technology (OT) Security Assurance and Penetration Testing would be a bonus This is an excellent opportunity to lead a critical function within a dynamic organisation, ensuring security resilience and cultural change across the enterprise. The salary is competitive and we can discuss this directly. For further information, please apply and I will be in touch. Head of InfoSec GRC & Awareness Head of Information Security Governance, Risk and Compliance
02/04/2026
Full time
Location: London (onsite 3 days per week) Basis: Permanent Package: TBD, generous salary and benefits Are you an experienced leader in Information Security Governance, Risk and Compliance looking for your next opportunity to make an impact within an evolving and fast-paced environment? Do you have strong experience of leading internal and 3rd party risk management due diligence processes? If so, apply now. We are seeking an experienced Head of InfoSec GRC & Awareness to lead governance, risk, compliance, and security awareness initiatives across an organisation at a time of significant modernisation. This pivotal role ensures a robust security posture by developing and enforcing policies, standards, and training programmes aligned with business objectives and regulatory requirements. The key responsibilities of the Head of Information Security GRC & Awareness are: Lead the development and enforcement of enterprise-wide information security policies and standards Drive security governance and cyber maturity through compliance, assurance reviews, and gap analysis Oversight and improvement of the Information Security Risk Management frameworks and process Conducting in depth supplier due diligence / third party assurance processes Manage audit readiness and support internal/external audit activities Own and deliver the organisation's security awareness programme, including campaigns and tailored training Depending on the candidate, you would also be involved in developing and implementing an Operational Technology (OT) Security Assurance Framework The successful candidate will have the following skills, experience and qualifications: Professional certifications such as CISSP, CISM, ISO27001 Lead Auditor, CLAS etc Extensive experience in information security or IT governance within large, complex environments Strong knowledge of security frameworks (ISO/IEC 27001, NIST CSF, CIS Controls, Cyber Essentials) Proven track record in risk management, policy development, and security awareness initiatives Excellent communication, leadership, and influencing skills Very strong experience of driving 3rd party due diligence Pro-active, pragmatic self-starter with the ability to effectively lead a small team, including those with potentially differing skill sets to their own Any experience of driving Technical Assurance, Operational Technology (OT) Security Assurance and Penetration Testing would be a bonus This is an excellent opportunity to lead a critical function within a dynamic organisation, ensuring security resilience and cultural change across the enterprise. The salary is competitive and we can discuss this directly. For further information, please apply and I will be in touch. Head of InfoSec GRC & Awareness Head of Information Security Governance, Risk and Compliance
Acorn Insurance Ltd
Cyber Security Operations Manager
Acorn Insurance Ltd City, Liverpool
Job Title: Cyber Security Operations Manager Location: Liverpool City Centre on a Hybrid working basis Salary: Up to 75,000 per annum Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday Acorn are looking to recruit a brand-new role as a Cyber Security Operations Manager. The Cyber Security Operations Manager will lead the operational security function responsible for protecting the organisation's information assets, technology services, and users. This role oversees all security operation functions, incident response, threat detection, vulnerability management, and continuous improvement of the organisation's security posture. Working closely with Infrastructure, Cloud, Architecture, Governance, Compliance and Risk teams, the manager ensures that security operations are proactive, resilient, and aligned with business needs. Responsibilities: Lead and manage the daily operations of the internal Security Operations team and primary relationship with any outsourced SOC solution ensuring 24/7 monitoring and response coverage. Oversee cyber defence capabilities including SIEM, SOAR, EDR/XDR, threat intelligence, and identity protection. Develop and maintain operational procedures, playbooks, and response frameworks. Direct the full incident response lifecycle: detection, triage, containment, eradication, recovery, and post-incident review. Coordinate major incident management with IT Infrastructure, Cloud, and Business teams. Ensure lessons learned are captured and drive meaningful improvement. Oversee the vulnerability management programme, ensuring timely identification, prioritisation, and remediation of risks. Partner with asset owners to ensure patches, configuration hardening, and remediation actions are completed. Support risk assessment processes and provide input to security governance and compliance teams. Ensure the design, tuning, and optimisation of detection rules, alerts, and correlation logic across security platforms. Drive automation initiatives using SOAR to improve response speed and reduce operational workload. Maintain robust coverage across cloud, on premise, network, and endpoint environments. Build capability through training, certifications, and knowledge-sharing programmes. Work with technology, business, and leadership teams to communicate risks, incidents, and security posture. Support audits, regulatory assessments, and customer assurance activities About you: Requirements: Experience managing a SOC or security operations function within a complex enterprise environment. Strong understanding of SIEM, SOAR, EDR, IDS/IPS, firewalls, and cloud-native security tooling. Knowledge of cyber security frameworks such as NIST CSF, MITRE ATT&CK, ISO 27001, or CIS Controls. Demonstrated expertise in incident response and threat management. Experience working in hybrid cloud environments (Azure, AWS, or GCP). Grow with Acorn: We bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Earn recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer Disability Confident Level 1 & 2 Menopause Friendly accredited Armed Forces Covenant signatory Great Places to Work 2024/25 Best Place to Work for Development Best Place to Work for Women Before applying, please know: If your application is successful, we will run relevant employment checks prior to your employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements We can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cyber Security Consultant, Head of Cyber Security, Cyber Security Operations Supervisor, IT Cloud Operations Manager may also be considered for this role.
02/04/2026
Full time
Job Title: Cyber Security Operations Manager Location: Liverpool City Centre on a Hybrid working basis Salary: Up to 75,000 per annum Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday Acorn are looking to recruit a brand-new role as a Cyber Security Operations Manager. The Cyber Security Operations Manager will lead the operational security function responsible for protecting the organisation's information assets, technology services, and users. This role oversees all security operation functions, incident response, threat detection, vulnerability management, and continuous improvement of the organisation's security posture. Working closely with Infrastructure, Cloud, Architecture, Governance, Compliance and Risk teams, the manager ensures that security operations are proactive, resilient, and aligned with business needs. Responsibilities: Lead and manage the daily operations of the internal Security Operations team and primary relationship with any outsourced SOC solution ensuring 24/7 monitoring and response coverage. Oversee cyber defence capabilities including SIEM, SOAR, EDR/XDR, threat intelligence, and identity protection. Develop and maintain operational procedures, playbooks, and response frameworks. Direct the full incident response lifecycle: detection, triage, containment, eradication, recovery, and post-incident review. Coordinate major incident management with IT Infrastructure, Cloud, and Business teams. Ensure lessons learned are captured and drive meaningful improvement. Oversee the vulnerability management programme, ensuring timely identification, prioritisation, and remediation of risks. Partner with asset owners to ensure patches, configuration hardening, and remediation actions are completed. Support risk assessment processes and provide input to security governance and compliance teams. Ensure the design, tuning, and optimisation of detection rules, alerts, and correlation logic across security platforms. Drive automation initiatives using SOAR to improve response speed and reduce operational workload. Maintain robust coverage across cloud, on premise, network, and endpoint environments. Build capability through training, certifications, and knowledge-sharing programmes. Work with technology, business, and leadership teams to communicate risks, incidents, and security posture. Support audits, regulatory assessments, and customer assurance activities About you: Requirements: Experience managing a SOC or security operations function within a complex enterprise environment. Strong understanding of SIEM, SOAR, EDR, IDS/IPS, firewalls, and cloud-native security tooling. Knowledge of cyber security frameworks such as NIST CSF, MITRE ATT&CK, ISO 27001, or CIS Controls. Demonstrated expertise in incident response and threat management. Experience working in hybrid cloud environments (Azure, AWS, or GCP). Grow with Acorn: We bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Earn recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer Disability Confident Level 1 & 2 Menopause Friendly accredited Armed Forces Covenant signatory Great Places to Work 2024/25 Best Place to Work for Development Best Place to Work for Women Before applying, please know: If your application is successful, we will run relevant employment checks prior to your employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements We can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cyber Security Consultant, Head of Cyber Security, Cyber Security Operations Supervisor, IT Cloud Operations Manager may also be considered for this role.
University of the Built Environment
Head of Cloud Platforms, Infrastructure and Security
University of the Built Environment Reading, Berkshire
Head of Cloud Platforms, Infrastructure and Security Full time (35 hrs/wk), permanent Based Horizons (Reading, Berkshire) with up to two days per week working from home Salary circa £60,000 pa plus benefits An exciting opportunity has arisen with the creation of this brand-new role to support our digital strategy at a time of rapid growth for the University. As the Head of Cloud Platforms, Infrastructure and Security, you will be integral in enabling high quality IT services that support an excellent learning and teaching experience. You will provide strategic and operational leadership for the University's cloud environments, infrastructure, networks, and cybersecurity functions, ensuring foundational technologies are secure and scalable. You will manage a team of four and will be essential in providing support and guidance to ensure seamless service delivery. Your accountabilities and responsibilities include: Own and deliver the cloud, infrastructure, and security strategy, ensuring alignment to institutional and digital strategy Oversee technical operations, ensuring stability, capacity, and performance across infrastructure and cloud services Provide expert technical input into change enablement, architectural governance, and project delivery Maintain technology risk registers and ensure appropriate mitigation strategies in place Our main requirements: Relevant cloud architecture certification (e.g., Azure Solutions Architect); security certifications (CISSP/CISM/CCSP) or demonstrable equivalent experience ITIL Foundation or demonstrably equivalent service leadership capability Significant experience in digital transformation, cloud adoption and embedding cloud platforms into business operations Strong knowledge of Azure/M365, identity and access management, networking, compute/storage, backup/DR, monitoring and automation At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us. We are a long-standing and leading provider of supported online education with a long-term ambition to be the world's most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. To view the full job specification and to apply, visit the work for us > current vacancies page of our website. Vacancy closes on Thursday 16 April at 17:00. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
02/04/2026
Full time
Head of Cloud Platforms, Infrastructure and Security Full time (35 hrs/wk), permanent Based Horizons (Reading, Berkshire) with up to two days per week working from home Salary circa £60,000 pa plus benefits An exciting opportunity has arisen with the creation of this brand-new role to support our digital strategy at a time of rapid growth for the University. As the Head of Cloud Platforms, Infrastructure and Security, you will be integral in enabling high quality IT services that support an excellent learning and teaching experience. You will provide strategic and operational leadership for the University's cloud environments, infrastructure, networks, and cybersecurity functions, ensuring foundational technologies are secure and scalable. You will manage a team of four and will be essential in providing support and guidance to ensure seamless service delivery. Your accountabilities and responsibilities include: Own and deliver the cloud, infrastructure, and security strategy, ensuring alignment to institutional and digital strategy Oversee technical operations, ensuring stability, capacity, and performance across infrastructure and cloud services Provide expert technical input into change enablement, architectural governance, and project delivery Maintain technology risk registers and ensure appropriate mitigation strategies in place Our main requirements: Relevant cloud architecture certification (e.g., Azure Solutions Architect); security certifications (CISSP/CISM/CCSP) or demonstrable equivalent experience ITIL Foundation or demonstrably equivalent service leadership capability Significant experience in digital transformation, cloud adoption and embedding cloud platforms into business operations Strong knowledge of Azure/M365, identity and access management, networking, compute/storage, backup/DR, monitoring and automation At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us. We are a long-standing and leading provider of supported online education with a long-term ambition to be the world's most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. To view the full job specification and to apply, visit the work for us > current vacancies page of our website. Vacancy closes on Thursday 16 April at 17:00. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
University of the Built Environment
Head of Cloud Platforms, Infrastructure and Security
University of the Built Environment Reading, Berkshire
Head of Cloud Platforms, Infrastructure and Security Full time (35 hrs/wk), permanent Based Horizons (Reading, Berkshire) with up to two days per week working from home Salary circa £60,000 pa plus benefits An exciting opportunity has arisen with the creation of this brand-new role to support our digital strategy at a time of rapid growth for the University. As the Head of Cloud Platforms, Infrastructure and Security, you will be integral in enabling high quality IT services that support an excellent learning and teaching experience. You will provide strategic and operational leadership for the University s cloud environments, infrastructure, networks, and cybersecurity functions, ensuring foundational technologies are secure and scalable. You will manage a team of four and will be essential in providing support and guidance to ensure seamless service delivery. Your accountabilities and responsibilities include: Own and deliver the cloud, infrastructure, and security strategy, ensuring alignment to institutional and digital strategy Oversee technical operations, ensuring stability, capacity, and performance across infrastructure and cloud services Provide expert technical input into change enablement, architectural governance, and project delivery Maintain technology risk registers and ensure appropriate mitigation strategies in place Our main requirements: Relevant cloud architecture certification (e.g., Azure Solutions Architect); security certifications (CISSP/CISM/CCSP) or demonstrable equivalent experience ITIL Foundation or demonstrably equivalent service leadership capability Significant experience in digital transformation, cloud adoption and embedding cloud platforms into business operations Strong knowledge of Azure/M365, identity and access management, networking, compute/storage, backup/DR, monitoring and automation At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us. We are a long-standing and leading provider of supported online education with a long-term ambition to be the world s most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. To view the full job specification and to apply, visit our careers site: Explore our current vacancies - University of the Built Environment Vacancy closes on Thursday 16 April at 17:00. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
02/04/2026
Full time
Head of Cloud Platforms, Infrastructure and Security Full time (35 hrs/wk), permanent Based Horizons (Reading, Berkshire) with up to two days per week working from home Salary circa £60,000 pa plus benefits An exciting opportunity has arisen with the creation of this brand-new role to support our digital strategy at a time of rapid growth for the University. As the Head of Cloud Platforms, Infrastructure and Security, you will be integral in enabling high quality IT services that support an excellent learning and teaching experience. You will provide strategic and operational leadership for the University s cloud environments, infrastructure, networks, and cybersecurity functions, ensuring foundational technologies are secure and scalable. You will manage a team of four and will be essential in providing support and guidance to ensure seamless service delivery. Your accountabilities and responsibilities include: Own and deliver the cloud, infrastructure, and security strategy, ensuring alignment to institutional and digital strategy Oversee technical operations, ensuring stability, capacity, and performance across infrastructure and cloud services Provide expert technical input into change enablement, architectural governance, and project delivery Maintain technology risk registers and ensure appropriate mitigation strategies in place Our main requirements: Relevant cloud architecture certification (e.g., Azure Solutions Architect); security certifications (CISSP/CISM/CCSP) or demonstrable equivalent experience ITIL Foundation or demonstrably equivalent service leadership capability Significant experience in digital transformation, cloud adoption and embedding cloud platforms into business operations Strong knowledge of Azure/M365, identity and access management, networking, compute/storage, backup/DR, monitoring and automation At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us. We are a long-standing and leading provider of supported online education with a long-term ambition to be the world s most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. To view the full job specification and to apply, visit our careers site: Explore our current vacancies - University of the Built Environment Vacancy closes on Thursday 16 April at 17:00. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
Robert Half
IT Manager
Robert Half Port Glasgow, Renfrewshire
The Company: A long-established organisation with over a century of experience in manufacturing and defense projects. With a focus on advancing engineering technology through innovative solutions, especially in the field of sustainable propulsion systems-moving from hybrid to alternative fuel technologies, including hydrogen. Their ongoing development is driven by a commitment to core values: safety, sustainability, quality, innovation, excellence, and teamwork. Overview: The IT Manager leads the delivery, security, reliability, and ongoing improvement of IT services and infrastructure, acting as the strategic link between technology and business objectives. Reporting to the Head of Finance and IT, this role oversees IT Infrastructure and Support functions, managing a team of two and ensuring seamless, secure, and scalable IT operations across the business. Key Responsibilities: People Leadership: Manage, mentor, and develop IT Infrastructure Engineer and IT Support Engineer. Oversee performance, resource planning, and foster a culture of accountability and continuous improvement. IT Operations & Service Delivery: Ensure delivery of reliable IT services that meet business SLAs. Oversee incident, problem, and change management processes, serving as an escalation point for technical issues. Infrastructure Management: Direct the design, implementation, and maintenance of on-premises, cloud, and hybrid IT infrastructure. Ensure system availability, resilience, and compliance with recovery and continuity plans. End-User Support: Drive high-quality, consistent end-user support. Oversee device life cycle, onboarding/offboarding, and enhance user satisfaction with a focus on self-service and knowledge sharing. Security & Compliance: Enforce IT security standards and compliance with policies and regulatory requirements. Oversee risk management, vulnerability patching, and audit readiness. Strategy & Budget: Develop and execute IT strategy in alignment with business goals. Manage IT budgets, vendor relationships, and prioritise technology investments. Process & Governance: Implement and maintain IT policies, procedures, and ITIL-aligned service management best practices. Track operational KPIs and optimise processes through documentation and automation. Experience: 5-10+ years' experience in IT operations or infrastructure/support; 2-5+ years in a management role Knowledge of business system/ERP implementation Experience with Cyber Essentials/Cyber Essentials Plus Experience managing infrastructure and service desk teams Strong technical knowledge (enterprise infrastructure, cloud platforms, IT support operations) Experience with ITSM frameworks (ITIL preferred), budgeting, and vendor management Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
02/04/2026
Full time
The Company: A long-established organisation with over a century of experience in manufacturing and defense projects. With a focus on advancing engineering technology through innovative solutions, especially in the field of sustainable propulsion systems-moving from hybrid to alternative fuel technologies, including hydrogen. Their ongoing development is driven by a commitment to core values: safety, sustainability, quality, innovation, excellence, and teamwork. Overview: The IT Manager leads the delivery, security, reliability, and ongoing improvement of IT services and infrastructure, acting as the strategic link between technology and business objectives. Reporting to the Head of Finance and IT, this role oversees IT Infrastructure and Support functions, managing a team of two and ensuring seamless, secure, and scalable IT operations across the business. Key Responsibilities: People Leadership: Manage, mentor, and develop IT Infrastructure Engineer and IT Support Engineer. Oversee performance, resource planning, and foster a culture of accountability and continuous improvement. IT Operations & Service Delivery: Ensure delivery of reliable IT services that meet business SLAs. Oversee incident, problem, and change management processes, serving as an escalation point for technical issues. Infrastructure Management: Direct the design, implementation, and maintenance of on-premises, cloud, and hybrid IT infrastructure. Ensure system availability, resilience, and compliance with recovery and continuity plans. End-User Support: Drive high-quality, consistent end-user support. Oversee device life cycle, onboarding/offboarding, and enhance user satisfaction with a focus on self-service and knowledge sharing. Security & Compliance: Enforce IT security standards and compliance with policies and regulatory requirements. Oversee risk management, vulnerability patching, and audit readiness. Strategy & Budget: Develop and execute IT strategy in alignment with business goals. Manage IT budgets, vendor relationships, and prioritise technology investments. Process & Governance: Implement and maintain IT policies, procedures, and ITIL-aligned service management best practices. Track operational KPIs and optimise processes through documentation and automation. Experience: 5-10+ years' experience in IT operations or infrastructure/support; 2-5+ years in a management role Knowledge of business system/ERP implementation Experience with Cyber Essentials/Cyber Essentials Plus Experience managing infrastructure and service desk teams Strong technical knowledge (enterprise infrastructure, cloud platforms, IT support operations) Experience with ITSM frameworks (ITIL preferred), budgeting, and vendor management Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Robert Half
Senior IT Engineer
Robert Half Birkenhead, Merseyside
About the Business This organisation operates within the manufacturing industry, supplying products to a diverse range of sectors such as personal care, healthcare, veterinary, household, automotive, and specialist technical markets. The business forms part of a larger, well-established group with a long-standing presence in the industry and a history of growth through strategic expansion. Role Overview An opportunity has arisen for an experienced and proactive IT professional to take ownership of all on-site technology operations at a manufacturing and office facility. This position is critical to ensuring that IT systems, infrastructure, and users are supported efficiently while maintaining high levels of reliability and security. Acting as the main point of contact for all IT-related matters, you will handle both routine support queries and more complex technical issues. The role also involves contributing to ongoing improvements in cybersecurity, user knowledge, and overall IT performance across the site. Key Responsibilities Take responsibility for the smooth running of IT systems across both production and office environments Provide frontline technical support while also acting as a point of escalation for more complex issues Manage and resolve technical problems, working with third-party providers where required Carry out hands-on tasks such as hardware setup, device configuration, maintenance, and repairs Support new employees by setting up equipment, granting system access, and providing initial guidance Deliver user training on systems and tools, including collaboration platforms such as SharePoint Strengthen and maintain cybersecurity practices, ensuring systems are protected and compliant Promote awareness of security best practices among staff Work closely with teams across different departments to deliver accessible and effective IT support Keep accurate records of IT assets, processes, and documentation Candidate Profile Proven experience in a practical IT support or leadership role Strong problem-solving skills with a structured and calm approach Comfortable working in both industrial (factory) and office-based settings Good working knowledge of Microsoft technologies, hardware, and collaboration platforms Understanding of core cybersecurity principles and user-focused security practices Strong communication skills, with the ability to support individuals with varying technical abilities Highly organised, reliable, and capable of managing multiple tasks independently What's on Offer Employer pension contributions starting at 5%, increasing with service up to 10% Health cash plan support Life insurance cover (4x annual salary) Performance-related annual bonus Yearly salary reviews Free on-site parking Cycle-to-work initiative Employee referral incentives Access to well-being and support programmes Ongoing training and professional development 25 days annual leave plus public holidays and additional company closure days (including Christmas shutdown) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
02/04/2026
Full time
About the Business This organisation operates within the manufacturing industry, supplying products to a diverse range of sectors such as personal care, healthcare, veterinary, household, automotive, and specialist technical markets. The business forms part of a larger, well-established group with a long-standing presence in the industry and a history of growth through strategic expansion. Role Overview An opportunity has arisen for an experienced and proactive IT professional to take ownership of all on-site technology operations at a manufacturing and office facility. This position is critical to ensuring that IT systems, infrastructure, and users are supported efficiently while maintaining high levels of reliability and security. Acting as the main point of contact for all IT-related matters, you will handle both routine support queries and more complex technical issues. The role also involves contributing to ongoing improvements in cybersecurity, user knowledge, and overall IT performance across the site. Key Responsibilities Take responsibility for the smooth running of IT systems across both production and office environments Provide frontline technical support while also acting as a point of escalation for more complex issues Manage and resolve technical problems, working with third-party providers where required Carry out hands-on tasks such as hardware setup, device configuration, maintenance, and repairs Support new employees by setting up equipment, granting system access, and providing initial guidance Deliver user training on systems and tools, including collaboration platforms such as SharePoint Strengthen and maintain cybersecurity practices, ensuring systems are protected and compliant Promote awareness of security best practices among staff Work closely with teams across different departments to deliver accessible and effective IT support Keep accurate records of IT assets, processes, and documentation Candidate Profile Proven experience in a practical IT support or leadership role Strong problem-solving skills with a structured and calm approach Comfortable working in both industrial (factory) and office-based settings Good working knowledge of Microsoft technologies, hardware, and collaboration platforms Understanding of core cybersecurity principles and user-focused security practices Strong communication skills, with the ability to support individuals with varying technical abilities Highly organised, reliable, and capable of managing multiple tasks independently What's on Offer Employer pension contributions starting at 5%, increasing with service up to 10% Health cash plan support Life insurance cover (4x annual salary) Performance-related annual bonus Yearly salary reviews Free on-site parking Cycle-to-work initiative Employee referral incentives Access to well-being and support programmes Ongoing training and professional development 25 days annual leave plus public holidays and additional company closure days (including Christmas shutdown) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Michael Page
Head of IT
Michael Page City, Birmingham
The Head of IT will lead and manage the technology department, ensuring the delivery of effective IT services and infrastructure. This role requires a strong understanding operations and the ability to drive strategic IT initiatives in a Birmingham-based organisation. Client Details About us: CCW is the passionate, independent voice representing water consumers in England & Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone's needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen. We are a government Arm's Length Body sponsored by the Department of Environment, Food and Rural Affairs (Defra). Our values: We expect and support all CCW colleagues to embody and celebrate CCW's values through P ositive Energy, R espect for all, I nnovative spirit, D elivery of our promises and being E ngaged as one (PRIDE). Description Oversee the IT department, ensuring smooth delivery of all technology services and infrastructure. Develop and implement IT strategies aligned with organisational goals. Manage IT budgets, ensuring cost-effective solutions and compliance with financial policies. Ensure the organisation's IT systems are secure, robust, and scalable. Lead and mentor a skilled IT team, fostering a culture of professional growth. Collaborate with stakeholders to identify and implement technology solutions that meet business needs. Monitor and evaluate emerging technologies to enhance operational efficiency. Ensure adherence to public sector regulations and data protection standards. Profile Essential Criteria Professional management qualification or equivalent experience. ITIL Foundation V4/5. Project Management experience. Supplier management experience. Extensive experience in the Microsoft technology stack (Intune, Defender, Exchange, Entra ID, and M365 suite). Awareness of cyber security best practices and frameworks (Cyber Essentials, Secure by Design, Cyber Assessment Framework). Strong understanding of ITSM processes. Excellent stakeholder management skills with ability to communicate at all technical levels. Excellent customer service skills. Strong problem solving and creativity skills. Strong strategic thinking skills. Ability to work with minimum supervision. Willingness to provide hands on support. Be prepared to work flexibly which may mean occasional evening/weekend work and travel. Desirable Criteria ITIL Managing Professional v4. MS-102: Microsoft 365 Certified: Administrator Expert. Agile, Prince 2 Project Management. Budget management experience. Experience in working with SaaS, PaaS and IaaS solution providers Experience with ITSM systems (ServiceNow, Halo, Freshdesk, etc). Experience with CRM systems (Dynamics, Salesforce, Oracle Service Cloud). Effective line management skills. Strong collaborative mindset and willingness to work across team boundaries. We welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, or from a military service background. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. Job Offer Competitive salary ranging from 55,000 to 68,000 per annum. A permanent position based in Birmingham with opportunities for career growth. Comprehensive benefits package to support your well-being. The chance to make a meaningful impact within the public sector. A collaborative work environment that values innovation and excellence. Interested candidates need to provide an expression on interest: Your expression of interest should include why you are interested, what you would bring to the role and how you align to our values. Please provide details of how your skills and experience reflect the essential criteria. This should be no more than 500 words. If you are ready to take the next step in your career as a Head of IT, apply today to join this Birmingham-based public sector organisation.
02/04/2026
Full time
The Head of IT will lead and manage the technology department, ensuring the delivery of effective IT services and infrastructure. This role requires a strong understanding operations and the ability to drive strategic IT initiatives in a Birmingham-based organisation. Client Details About us: CCW is the passionate, independent voice representing water consumers in England & Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone's needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen. We are a government Arm's Length Body sponsored by the Department of Environment, Food and Rural Affairs (Defra). Our values: We expect and support all CCW colleagues to embody and celebrate CCW's values through P ositive Energy, R espect for all, I nnovative spirit, D elivery of our promises and being E ngaged as one (PRIDE). Description Oversee the IT department, ensuring smooth delivery of all technology services and infrastructure. Develop and implement IT strategies aligned with organisational goals. Manage IT budgets, ensuring cost-effective solutions and compliance with financial policies. Ensure the organisation's IT systems are secure, robust, and scalable. Lead and mentor a skilled IT team, fostering a culture of professional growth. Collaborate with stakeholders to identify and implement technology solutions that meet business needs. Monitor and evaluate emerging technologies to enhance operational efficiency. Ensure adherence to public sector regulations and data protection standards. Profile Essential Criteria Professional management qualification or equivalent experience. ITIL Foundation V4/5. Project Management experience. Supplier management experience. Extensive experience in the Microsoft technology stack (Intune, Defender, Exchange, Entra ID, and M365 suite). Awareness of cyber security best practices and frameworks (Cyber Essentials, Secure by Design, Cyber Assessment Framework). Strong understanding of ITSM processes. Excellent stakeholder management skills with ability to communicate at all technical levels. Excellent customer service skills. Strong problem solving and creativity skills. Strong strategic thinking skills. Ability to work with minimum supervision. Willingness to provide hands on support. Be prepared to work flexibly which may mean occasional evening/weekend work and travel. Desirable Criteria ITIL Managing Professional v4. MS-102: Microsoft 365 Certified: Administrator Expert. Agile, Prince 2 Project Management. Budget management experience. Experience in working with SaaS, PaaS and IaaS solution providers Experience with ITSM systems (ServiceNow, Halo, Freshdesk, etc). Experience with CRM systems (Dynamics, Salesforce, Oracle Service Cloud). Effective line management skills. Strong collaborative mindset and willingness to work across team boundaries. We welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, or from a military service background. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. Job Offer Competitive salary ranging from 55,000 to 68,000 per annum. A permanent position based in Birmingham with opportunities for career growth. Comprehensive benefits package to support your well-being. The chance to make a meaningful impact within the public sector. A collaborative work environment that values innovation and excellence. Interested candidates need to provide an expression on interest: Your expression of interest should include why you are interested, what you would bring to the role and how you align to our values. Please provide details of how your skills and experience reflect the essential criteria. This should be no more than 500 words. If you are ready to take the next step in your career as a Head of IT, apply today to join this Birmingham-based public sector organisation.
Cyber Security Coordinator
Back TO Work Gateshead, Tyne And Wear
This entry-level Cyber Security role is designed for individuals looking to start a career in digital security. You will support day-to-day cyber security activities while learning how organisations protect systems, data, and users from cyber threats. KEY DUTIES Act as first-line support for IT-related queries Assist users with basic troubleshooting of hardware and software Update and manage support tickets Communicate clearly with customers and internal teams Learn IT support tools and best practices CANDIDATE REQUIREMENTS Interest in IT, technology, or digital careers Confident communication skills Basic IT knowledge or personal use of technology Reliable, punctual, and eager to learn No previous IT experience required
02/04/2026
Full time
This entry-level Cyber Security role is designed for individuals looking to start a career in digital security. You will support day-to-day cyber security activities while learning how organisations protect systems, data, and users from cyber threats. KEY DUTIES Act as first-line support for IT-related queries Assist users with basic troubleshooting of hardware and software Update and manage support tickets Communicate clearly with customers and internal teams Learn IT support tools and best practices CANDIDATE REQUIREMENTS Interest in IT, technology, or digital careers Confident communication skills Basic IT knowledge or personal use of technology Reliable, punctual, and eager to learn No previous IT experience required
Line Up Aviation
Digital Site Relationship Manager
Line Up Aviation Filton, Gloucestershire
On behalf of our client, we are seeking to recruit a Digital Site Relationship Manager to join on a contract until the end of the year. This role acts as the key interface between Digital and operational teams, ensuring digital solutions effectively support business priorities and operational delivery. The successful candidate will build strong stakeholder relationships, support the deployment and performance of digital products, drive continuous improvement and digitalisation initiatives, and act as a trusted advisor to site leadership. The role also supports business process analysis, solution development, and promotes strong cybersecurity practices across operational environments. Role: Digital Site Relationship Manager Pay: 35 per hour Via Umbrella Location: Filton Contract: Monday - Friday 35 hours per week, till the end of the year IR35 Status: Inside Security Clearance : BPSS Responsibilities Build strong relationships with plant leadership and operational teams, acting as the main point of contact for all digital activities. Represent digital services at site governance meetings and report on performance, usage, and value. Lead stakeholder engagement and maintain the site's digital roadmap aligned with business priorities. Coordinate with digital teams (ERP, workplace, infrastructure, and operations technology) to ensure aligned delivery of services. Manage digital demand for the site, prioritising requests and aligning them with operational needs and technology capabilities. Oversee deployment of digital products, ensuring effective coordination with stakeholders and minimal disruption to operations. Lead incident and crisis communication, ensuring issues are resolved and root cause analysis is completed. Promote digitalisation and automation initiatives that improve operational efficiency and user experience. Support cybersecurity improvements by strengthening collaboration between IT and operational technology teams. Coach and develop digital team members, fostering continuous improvement and innovation. Monitor service performance against targets and escalate issues where necessary. Contribute to supplier management, service transitions, and risk management related to digital services. Essential Skills: Broad knowledge of Digital products, organisation & processes. Experience working in an industrial operations environment. Understanding of how IT works on a shop floor Knowledge of Digital tools & applications used in Operations. Knowledge of cyber security practices Stakeholder management skills & experience. Leading and managing and ability to adapt communication to the audience If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
02/04/2026
Contractor
On behalf of our client, we are seeking to recruit a Digital Site Relationship Manager to join on a contract until the end of the year. This role acts as the key interface between Digital and operational teams, ensuring digital solutions effectively support business priorities and operational delivery. The successful candidate will build strong stakeholder relationships, support the deployment and performance of digital products, drive continuous improvement and digitalisation initiatives, and act as a trusted advisor to site leadership. The role also supports business process analysis, solution development, and promotes strong cybersecurity practices across operational environments. Role: Digital Site Relationship Manager Pay: 35 per hour Via Umbrella Location: Filton Contract: Monday - Friday 35 hours per week, till the end of the year IR35 Status: Inside Security Clearance : BPSS Responsibilities Build strong relationships with plant leadership and operational teams, acting as the main point of contact for all digital activities. Represent digital services at site governance meetings and report on performance, usage, and value. Lead stakeholder engagement and maintain the site's digital roadmap aligned with business priorities. Coordinate with digital teams (ERP, workplace, infrastructure, and operations technology) to ensure aligned delivery of services. Manage digital demand for the site, prioritising requests and aligning them with operational needs and technology capabilities. Oversee deployment of digital products, ensuring effective coordination with stakeholders and minimal disruption to operations. Lead incident and crisis communication, ensuring issues are resolved and root cause analysis is completed. Promote digitalisation and automation initiatives that improve operational efficiency and user experience. Support cybersecurity improvements by strengthening collaboration between IT and operational technology teams. Coach and develop digital team members, fostering continuous improvement and innovation. Monitor service performance against targets and escalate issues where necessary. Contribute to supplier management, service transitions, and risk management related to digital services. Essential Skills: Broad knowledge of Digital products, organisation & processes. Experience working in an industrial operations environment. Understanding of how IT works on a shop floor Knowledge of Digital tools & applications used in Operations. Knowledge of cyber security practices Stakeholder management skills & experience. Leading and managing and ability to adapt communication to the audience If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Michael Page Technology
Head of IT
Michael Page Technology
The Head of IT will lead and manage the technology department, ensuring the delivery of effective IT services and infrastructure. This role requires a strong understanding operations and the ability to drive strategic IT initiatives in a Birmingham-based organisation. Client Details About us: CCW is the passionate, independent voice representing water consumers in England & Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone's needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen. We are a government Arm's Length Body sponsored by the Department of Environment, Food and Rural Affairs (Defra). Our values: We expect and support all CCW colleagues to embody and celebrate CCW's values through Positive Energy, Respect for all, Innovative spirit, Delivery of our promises and being Engaged as one (PRIDE). Description Oversee the IT department, ensuring smooth delivery of all technology services and infrastructure. Develop and implement IT strategies aligned with organisational goals. Manage IT budgets, ensuring cost-effective solutions and compliance with financial policies. Ensure the organisation's IT systems are secure, robust, and scalable. Lead and mentor a skilled IT team, fostering a culture of professional growth. Collaborate with stakeholders to identify and implement technology solutions that meet business needs. Monitor and evaluate emerging technologies to enhance operational efficiency. Ensure adherence to public sector regulations and data protection standards. Profile Essential Criteria Professional management qualification or equivalent experience. ITIL Foundation V4/5. Project Management experience. Supplier management experience. Extensive experience in the Microsoft technology stack (Intune, Defender, Exchange, Entra ID, and M365 suite). Awareness of cyber security best practices and frameworks (Cyber Essentials, Secure by Design, Cyber Assessment Framework). Strong understanding of ITSM processes. Excellent stakeholder management skills with ability to communicate at all technical levels. Excellent customer service skills. Strong problem solving and creativity skills. Strong strategic thinking skills. Ability to work with minimum supervision. Willingness to provide hands on support. Be prepared to work flexibly which may mean occasional evening/weekend work and travel. Desirable Criteria ITIL Managing Professional v4. MS-102: Microsoft 365 Certified: Administrator Expert. Agile, Prince 2 Project Management. Budget management experience. Experience in working with SaaS, PaaS and IaaS solution providers Experience with ITSM systems (ServiceNow, Halo, Freshdesk, etc). Experience with CRM systems (Dynamics, Salesforce, Oracle Service Cloud). Effective line management skills. Strong collaborative mindset and willingness to work across team boundaries. Job Offer Competitive salary ranging from £55,000 to £68,000 per annum. A permanent position based in Birmingham with opportunities for career growth. Comprehensive benefits package to support your well-being. The chance to make a meaningful impact within the public sector. A collaborative work environment that values innovation and excellence. If you are ready to take the next step in your career as a Head of IT, apply today to join this Birmingham-based public sector organisation.
02/04/2026
Full time
The Head of IT will lead and manage the technology department, ensuring the delivery of effective IT services and infrastructure. This role requires a strong understanding operations and the ability to drive strategic IT initiatives in a Birmingham-based organisation. Client Details About us: CCW is the passionate, independent voice representing water consumers in England & Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone's needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen. We are a government Arm's Length Body sponsored by the Department of Environment, Food and Rural Affairs (Defra). Our values: We expect and support all CCW colleagues to embody and celebrate CCW's values through Positive Energy, Respect for all, Innovative spirit, Delivery of our promises and being Engaged as one (PRIDE). Description Oversee the IT department, ensuring smooth delivery of all technology services and infrastructure. Develop and implement IT strategies aligned with organisational goals. Manage IT budgets, ensuring cost-effective solutions and compliance with financial policies. Ensure the organisation's IT systems are secure, robust, and scalable. Lead and mentor a skilled IT team, fostering a culture of professional growth. Collaborate with stakeholders to identify and implement technology solutions that meet business needs. Monitor and evaluate emerging technologies to enhance operational efficiency. Ensure adherence to public sector regulations and data protection standards. Profile Essential Criteria Professional management qualification or equivalent experience. ITIL Foundation V4/5. Project Management experience. Supplier management experience. Extensive experience in the Microsoft technology stack (Intune, Defender, Exchange, Entra ID, and M365 suite). Awareness of cyber security best practices and frameworks (Cyber Essentials, Secure by Design, Cyber Assessment Framework). Strong understanding of ITSM processes. Excellent stakeholder management skills with ability to communicate at all technical levels. Excellent customer service skills. Strong problem solving and creativity skills. Strong strategic thinking skills. Ability to work with minimum supervision. Willingness to provide hands on support. Be prepared to work flexibly which may mean occasional evening/weekend work and travel. Desirable Criteria ITIL Managing Professional v4. MS-102: Microsoft 365 Certified: Administrator Expert. Agile, Prince 2 Project Management. Budget management experience. Experience in working with SaaS, PaaS and IaaS solution providers Experience with ITSM systems (ServiceNow, Halo, Freshdesk, etc). Experience with CRM systems (Dynamics, Salesforce, Oracle Service Cloud). Effective line management skills. Strong collaborative mindset and willingness to work across team boundaries. Job Offer Competitive salary ranging from £55,000 to £68,000 per annum. A permanent position based in Birmingham with opportunities for career growth. Comprehensive benefits package to support your well-being. The chance to make a meaningful impact within the public sector. A collaborative work environment that values innovation and excellence. If you are ready to take the next step in your career as a Head of IT, apply today to join this Birmingham-based public sector organisation.
Robert Walters
Head of Information Technology
Robert Walters
A leading, multi-site organisation is seeking a Head of Information Technology to shape and deliver the digital future of its operations. This pivotal role offers you the opportunity to drive transformative change across a complex, geographically dispersed organisation. As Head of IT, you will be at the forefront of delivering innovative technology solutions that enhance operational efficiency, support frontline teams, and ensure the safety and wellbeing of those in care. You will join an inclusive, supportive environment where your expertise in strategy, leadership, and technical excellence will be valued and rewarded. With a strong focus on collaboration, continuous improvement, and respect, this organisation provides a unique platform for you to make a meaningful difference while enjoying flexible working arrangements, generous benefits, and the chance to lead a talented team through an exciting period of digital evolution. Play a central role in shaping and executing a forward-thinking IT strategy that underpins essential services across England, Wales, and Scotland. What you'll do: As Head of Information Technology you will play an instrumental role in guiding the digital journey of this organisation. Your day-to-day activities will involve collaborating closely with senior leaders to align technology initiatives with strategic objectives while ensuring operational continuity across more than 180 sites. You will empower your team to deliver exceptional support services balancing innovation with reliability and oversee major projects including cloud infrastructure enhancements and bespoke application development. By nurturing talent within your department and fostering strong relationships with external partners, you will help create an agile IT function capable of responding swiftly to changing demands. Your ability to anticipate industry trends and champion best practices will be crucial in maintaining high standards of security and compliance while driving efficiencies that benefit both staff and service users. Success in this role means not only delivering robust technical solutions but also cultivating a culture of trust, collaboration, and shared achievement. Develop and execute a comprehensive IT strategy aligned with organisational goals, ensuring technology enables operational excellence across all locations. Partner collaboratively with internal stakeholders to design, implement, and optimise user-friendly systems that meet evolving business needs. Lead the IT department by providing clear direction, regular feedback, appraisals, and ongoing development opportunities for team members. Oversee the management of outsourced IT providers and third-party suppliers to ensure high-quality service delivery within budgetary constraints. Drive continuous improvement initiatives by identifying opportunities for digitisation, cost savings, and process enhancements throughout the business. Ensure robust information security practices are maintained including expansion of ISO27001 certification and manage risk effectively across all systems. Monitor market trends to identify new tools or technologies that could add value or improve efficiency within the organisation. Champion the execution of key projects such as cloud migration, modern workplace rollouts including Windows 11 deployment, mobile device management upgrades, and next-generation application development. Establish effective governance processes within the IT team such as regular meetings, one-to-ones, appraisals to foster accountability and shared success. Act as an ambassador for organisational values by promoting openness, professionalism, engagement, consistency, and continual improvement throughout your team. What you bring: To excel as Head of Information Technology you will bring substantial experience from senior roles where you have shaped digital strategies that deliver measurable improvements in efficiency and service quality. Your background should include hands-on leadership of diverse teams guiding them through complex projects while fostering an environment built on trust and mutual support. You are adept at navigating both technical challenges such as cloud migrations or cybersecurity threats and organisational dynamics including stakeholder engagement or supplier negotiations. Your approach combines analytical rigour with empathy ensuring solutions are tailored to real-world needs while upholding the highest standards of integrity. A passion for continuous learning keeps you abreast of emerging technologies which you translate into actionable plans that benefit colleagues across multiple locations. Above all else your interpersonal skills enable you to build lasting partnerships inside and outside the organisation making you a dependable advisor during times of change. Demonstrated experience operating at a senior level within IT ideally with over ten years' progressive responsibility including leadership roles. Proven track record in developing and executing successful IT strategies that drive transformation within complex organisations. Comprehensive knowledge of cloud platforms such as Azure alongside hybrid infrastructure environments supporting mission-critical applications. Expertise in managing IT operations using recognised frameworks such as ITIL ensuring high availability and responsive support services. Strong understanding of cybersecurity principles including risk management and experience maintaining relevant certifications such as ISO27001. Ability to lead multi-disciplinary teams through periods of change skilled at mentoring staff and building collaborative cultures focused on growth. Experience managing budgets effectively while negotiating contracts with third-party suppliers to achieve value for money. Exceptional stakeholder management skills able to communicate complex technical concepts clearly to non-technical audiences at all levels. Strategic thinker who can balance long-term vision with practical delivery identifying opportunities for digitisation that enhance business performance. Desirable: Experience working within geographically dispersed organisations or sectors with unique operational drivers; relevant degree Computer Science, IT, Software Engineering, Cybersecurity; ITIL 4 certification; additional technical accreditations in cloud or information security. What sets this company apart: This organisation stands out for its unwavering commitment to safety, respect, fairness, and continuous improvement values that permeate every aspect of its operations. Serving communities across England, Wales, and Scotland, this is not just a job it is a role with purpose embraced by every member of staff from frontline teams to executive leadership. The company fosters an atmosphere defined by warmth and inclusivity where each individual is treated with dignity. Employees enjoy access to flexible working arrangements designed around work life balance as well as comprehensive benefits including health cover for themselves and their partners, enhanced pension contributions, annual bonus scheme, car allowance, death in service protection, generous paid leave, plus ongoing training opportunities tailored to personal growth ambitions. With strong backing from established parent companies this is an environment where your expertise is valued and where your efforts contribute to meaningful outcomes. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
02/04/2026
Full time
A leading, multi-site organisation is seeking a Head of Information Technology to shape and deliver the digital future of its operations. This pivotal role offers you the opportunity to drive transformative change across a complex, geographically dispersed organisation. As Head of IT, you will be at the forefront of delivering innovative technology solutions that enhance operational efficiency, support frontline teams, and ensure the safety and wellbeing of those in care. You will join an inclusive, supportive environment where your expertise in strategy, leadership, and technical excellence will be valued and rewarded. With a strong focus on collaboration, continuous improvement, and respect, this organisation provides a unique platform for you to make a meaningful difference while enjoying flexible working arrangements, generous benefits, and the chance to lead a talented team through an exciting period of digital evolution. Play a central role in shaping and executing a forward-thinking IT strategy that underpins essential services across England, Wales, and Scotland. What you'll do: As Head of Information Technology you will play an instrumental role in guiding the digital journey of this organisation. Your day-to-day activities will involve collaborating closely with senior leaders to align technology initiatives with strategic objectives while ensuring operational continuity across more than 180 sites. You will empower your team to deliver exceptional support services balancing innovation with reliability and oversee major projects including cloud infrastructure enhancements and bespoke application development. By nurturing talent within your department and fostering strong relationships with external partners, you will help create an agile IT function capable of responding swiftly to changing demands. Your ability to anticipate industry trends and champion best practices will be crucial in maintaining high standards of security and compliance while driving efficiencies that benefit both staff and service users. Success in this role means not only delivering robust technical solutions but also cultivating a culture of trust, collaboration, and shared achievement. Develop and execute a comprehensive IT strategy aligned with organisational goals, ensuring technology enables operational excellence across all locations. Partner collaboratively with internal stakeholders to design, implement, and optimise user-friendly systems that meet evolving business needs. Lead the IT department by providing clear direction, regular feedback, appraisals, and ongoing development opportunities for team members. Oversee the management of outsourced IT providers and third-party suppliers to ensure high-quality service delivery within budgetary constraints. Drive continuous improvement initiatives by identifying opportunities for digitisation, cost savings, and process enhancements throughout the business. Ensure robust information security practices are maintained including expansion of ISO27001 certification and manage risk effectively across all systems. Monitor market trends to identify new tools or technologies that could add value or improve efficiency within the organisation. Champion the execution of key projects such as cloud migration, modern workplace rollouts including Windows 11 deployment, mobile device management upgrades, and next-generation application development. Establish effective governance processes within the IT team such as regular meetings, one-to-ones, appraisals to foster accountability and shared success. Act as an ambassador for organisational values by promoting openness, professionalism, engagement, consistency, and continual improvement throughout your team. What you bring: To excel as Head of Information Technology you will bring substantial experience from senior roles where you have shaped digital strategies that deliver measurable improvements in efficiency and service quality. Your background should include hands-on leadership of diverse teams guiding them through complex projects while fostering an environment built on trust and mutual support. You are adept at navigating both technical challenges such as cloud migrations or cybersecurity threats and organisational dynamics including stakeholder engagement or supplier negotiations. Your approach combines analytical rigour with empathy ensuring solutions are tailored to real-world needs while upholding the highest standards of integrity. A passion for continuous learning keeps you abreast of emerging technologies which you translate into actionable plans that benefit colleagues across multiple locations. Above all else your interpersonal skills enable you to build lasting partnerships inside and outside the organisation making you a dependable advisor during times of change. Demonstrated experience operating at a senior level within IT ideally with over ten years' progressive responsibility including leadership roles. Proven track record in developing and executing successful IT strategies that drive transformation within complex organisations. Comprehensive knowledge of cloud platforms such as Azure alongside hybrid infrastructure environments supporting mission-critical applications. Expertise in managing IT operations using recognised frameworks such as ITIL ensuring high availability and responsive support services. Strong understanding of cybersecurity principles including risk management and experience maintaining relevant certifications such as ISO27001. Ability to lead multi-disciplinary teams through periods of change skilled at mentoring staff and building collaborative cultures focused on growth. Experience managing budgets effectively while negotiating contracts with third-party suppliers to achieve value for money. Exceptional stakeholder management skills able to communicate complex technical concepts clearly to non-technical audiences at all levels. Strategic thinker who can balance long-term vision with practical delivery identifying opportunities for digitisation that enhance business performance. Desirable: Experience working within geographically dispersed organisations or sectors with unique operational drivers; relevant degree Computer Science, IT, Software Engineering, Cybersecurity; ITIL 4 certification; additional technical accreditations in cloud or information security. What sets this company apart: This organisation stands out for its unwavering commitment to safety, respect, fairness, and continuous improvement values that permeate every aspect of its operations. Serving communities across England, Wales, and Scotland, this is not just a job it is a role with purpose embraced by every member of staff from frontline teams to executive leadership. The company fosters an atmosphere defined by warmth and inclusivity where each individual is treated with dignity. Employees enjoy access to flexible working arrangements designed around work life balance as well as comprehensive benefits including health cover for themselves and their partners, enhanced pension contributions, annual bonus scheme, car allowance, death in service protection, generous paid leave, plus ongoing training opportunities tailored to personal growth ambitions. With strong backing from established parent companies this is an environment where your expertise is valued and where your efforts contribute to meaningful outcomes. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
JMF ASSOCIATES
Finance & IT Director - 6 to 9 month contract
JMF ASSOCIATES
Established charity based on London are now looking for a hands on strategic Finance Director to join a small highly dedicated finance team. Working closely with the CEO and the Board of Trustees at a time of restructure. This is a multi layered role and covers the management and development of the IT and Finance Operations. Responsibility of the Finance and IT Director:- Manage and motivate a small professional finance team Develop and implement long range financial strategies to ensure the charity's long term sustainability Provide high level financial insights for the CEO and the Trustees Lead the annual corporate planning and budgeting cycle Financial control and statutory reporting Oversee the production of monthly management accounts and annual statutory accounts in accordance with Charity SORP (FRS 102) Lead the relationship with external auditors Manage complex tax requirements involving VAT partial exemption and Gift Aid claims Ensure full compliance with the Charity Commission, Companies House and GDPR regulations Oversee the IT infrastructure Lead on major systems improvements including the IT and Digital strategy Ensure robust Cyber essentials, disaster recovery plans and data protection. Requirements of the Finance & IT Director Role:- ACA, ACCA or CIMA Qualified with at least 5 years experience in a Head of Finance or Finance Director role Strong charity background Proven track record of managing and developing teams First rate systems skills to develop the current system and bring it to its full potential Available to start at short notice for a 6 to 9 month contract
01/04/2026
Full time
Established charity based on London are now looking for a hands on strategic Finance Director to join a small highly dedicated finance team. Working closely with the CEO and the Board of Trustees at a time of restructure. This is a multi layered role and covers the management and development of the IT and Finance Operations. Responsibility of the Finance and IT Director:- Manage and motivate a small professional finance team Develop and implement long range financial strategies to ensure the charity's long term sustainability Provide high level financial insights for the CEO and the Trustees Lead the annual corporate planning and budgeting cycle Financial control and statutory reporting Oversee the production of monthly management accounts and annual statutory accounts in accordance with Charity SORP (FRS 102) Lead the relationship with external auditors Manage complex tax requirements involving VAT partial exemption and Gift Aid claims Ensure full compliance with the Charity Commission, Companies House and GDPR regulations Oversee the IT infrastructure Lead on major systems improvements including the IT and Digital strategy Ensure robust Cyber essentials, disaster recovery plans and data protection. Requirements of the Finance & IT Director Role:- ACA, ACCA or CIMA Qualified with at least 5 years experience in a Head of Finance or Finance Director role Strong charity background Proven track record of managing and developing teams First rate systems skills to develop the current system and bring it to its full potential Available to start at short notice for a 6 to 9 month contract
Focus Resourcing
3rd Line Service Desk Engineer
Focus Resourcing City, Cardiff
Our client are seeking an experienced 3rd Line Service Desk Engineer to join them on a permanent basis. You will be responsible for providing advanced technical support and managing the infrastructure and security requirements for customers; handling a variety of complex issues, ensuring system availability, maintaining security standards across various platforms, and providing detailed reporting on all aspects of the Managed Service. Location: Working at Cardiff Head Office Shifts: Shifts run across 24/7 - 365 days. All evening and night shifts are worked from home. What you'll be doing: Microsoft Infrastructure: Maintain and support Entra ID, Azure, VMs, and hosted services. Ensure compliance with Cyber Essentials through timely patching and monitoring. Endpoint Management: Oversee MDM/Intune, Apple Business Manager, and Manage Engine. Manage Autopilot deployments and enforce security baselines. Automation: Develop PowerShell scripts to streamline operations and boost efficiency. Backup & Disaster Recovery: Ensure smooth backup operations, conduct regular recovery tests, and manage incident response. Upgrades & Improvements: Proactively monitor and enhance infrastructure, participate in technical projects, and engage in monthly client meetings. Service Desk: Handle tickets, diagnose issues, escalate when needed, and contribute to knowledge base development. What we're looking for: Bachelor's degree (or equivilent) in computer science, Information Technology, or a related field. AZ-104: Microsoft Azure Administrator Minimum of 5 years of experience in a similar role. Strong knowledge of infrastructure and security management. Experience with Azure, AWS, Intune, Manage Engine (Endpoint Central, Applications Manager) Excellent problem-solving and communication skills. Proficiency in managing virtual machines, network devices, and security systems. Ability to handle complex technical issues and provide advanced support. Strong analytical and reporting skills. Salary & Benefits: Salary between 30-35k dependant on experience, plus excellent benefits including: Private Healthcare Package through BUPA Death in Service (4 x salary) Group Income Protection 23 days holiday per year plus bank holidays First class reward and recognition initiatives Discounted gym membership
01/04/2026
Full time
Our client are seeking an experienced 3rd Line Service Desk Engineer to join them on a permanent basis. You will be responsible for providing advanced technical support and managing the infrastructure and security requirements for customers; handling a variety of complex issues, ensuring system availability, maintaining security standards across various platforms, and providing detailed reporting on all aspects of the Managed Service. Location: Working at Cardiff Head Office Shifts: Shifts run across 24/7 - 365 days. All evening and night shifts are worked from home. What you'll be doing: Microsoft Infrastructure: Maintain and support Entra ID, Azure, VMs, and hosted services. Ensure compliance with Cyber Essentials through timely patching and monitoring. Endpoint Management: Oversee MDM/Intune, Apple Business Manager, and Manage Engine. Manage Autopilot deployments and enforce security baselines. Automation: Develop PowerShell scripts to streamline operations and boost efficiency. Backup & Disaster Recovery: Ensure smooth backup operations, conduct regular recovery tests, and manage incident response. Upgrades & Improvements: Proactively monitor and enhance infrastructure, participate in technical projects, and engage in monthly client meetings. Service Desk: Handle tickets, diagnose issues, escalate when needed, and contribute to knowledge base development. What we're looking for: Bachelor's degree (or equivilent) in computer science, Information Technology, or a related field. AZ-104: Microsoft Azure Administrator Minimum of 5 years of experience in a similar role. Strong knowledge of infrastructure and security management. Experience with Azure, AWS, Intune, Manage Engine (Endpoint Central, Applications Manager) Excellent problem-solving and communication skills. Proficiency in managing virtual machines, network devices, and security systems. Ability to handle complex technical issues and provide advanced support. Strong analytical and reporting skills. Salary & Benefits: Salary between 30-35k dependant on experience, plus excellent benefits including: Private Healthcare Package through BUPA Death in Service (4 x salary) Group Income Protection 23 days holiday per year plus bank holidays First class reward and recognition initiatives Discounted gym membership
Study Group UK Ltd
Computing and Cyber Security Tutor
Study Group UK Ltd Bristol, Somerset
Contract type: Variable Hours - Fixed Term (1 Year) Location : Liverpool John Moores University ISC Salary: up to £ 38.27 per hour. JOB OVERVIEW: Liverpool John Moores University International Study Centre are now recruiting a Computing and Cyber Security tutor to join the existing teaching team. The successful candidate will be responsible for teaching modules within our computing programmes offered by the Centre. Whilst this role will have some responsibilities for more foundational computing requirements, delivered by the centre, this role will be the primary tutor who will have oversight of the cyber security elements of the pathway programmes.This is an exciting opportunity for an enthusiastic and innovative tutor. The right candidate will have a natural ability to motivate students and deliver high quality teaching as well as carrying out relevant pastoral functions. You will enjoy working with international students, be performance driven and be able to work co-operatively and flexibly with other colleagues within the centre and across the network. We are looking for a patient tutor who is committed to providing an interesting and effective blended learning experience to our students. ABOUT THE ROLE: To deliver high quality teaching to groups of international students To undertake marking and feedback provision on a formative and summative basis, whilst complying with quality standards and processes. To act as a Module Leader in relevant subject areas to include coordinating a team of tutors, updating module handbooks, preparing module assessment analysis and review reports and detailed schemes of work (indicative). To deliver schemes of work effectively, to set assessments and mark these in a timely manner. To teach up to a maximum of 20 hours per week (teaching contact time). To implement enhancement and enrichment activities across the curriculum (both inside and outside of the classroom). To act as a personal/group tutor to provide academic and pastoral support to students. To ensure student punctuality, attendance, and appropriate behaviour in class/teaching rooms. To maintain accurate and up to date records of student attendance and assessment grades. To maintain accurate progression risk tracking and student performance data. To make every effort to secure the best performance from each student at their level both during their course and in final exams and assessments. To actively promote the use of differentiation in the classroom. To actively promote the creative use of TEL (technology enhanced learning) and ensure the VLE (virtual learning environment) meets provider and university standards for the modules you teach. To contribute to the preparation of mid and end of term student reports. To be responsible for creating and updating teaching materials. To undertake projects as directed by the Head of Curriculum and Quality. Provide cover where necessary. ABOUT YOU: Master's Degree At least master's degree qualified in computing discipline, with specialisms in cyber security. PhD (or soon completing) in cyber security subject area (desirable). Relevant teaching qualification. At least 2 years teaching experience in further or/and higher education (ideally to international students on university preparation courses at foundation level). Experience of developing and updating teaching materials, and experience of working with a Virtual Learning Environment. Experience in assessment marking and moderation activities (desirable). Experience in assessment design (desirable). ABOUT US: Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our . We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.
01/04/2026
Full time
Contract type: Variable Hours - Fixed Term (1 Year) Location : Liverpool John Moores University ISC Salary: up to £ 38.27 per hour. JOB OVERVIEW: Liverpool John Moores University International Study Centre are now recruiting a Computing and Cyber Security tutor to join the existing teaching team. The successful candidate will be responsible for teaching modules within our computing programmes offered by the Centre. Whilst this role will have some responsibilities for more foundational computing requirements, delivered by the centre, this role will be the primary tutor who will have oversight of the cyber security elements of the pathway programmes.This is an exciting opportunity for an enthusiastic and innovative tutor. The right candidate will have a natural ability to motivate students and deliver high quality teaching as well as carrying out relevant pastoral functions. You will enjoy working with international students, be performance driven and be able to work co-operatively and flexibly with other colleagues within the centre and across the network. We are looking for a patient tutor who is committed to providing an interesting and effective blended learning experience to our students. ABOUT THE ROLE: To deliver high quality teaching to groups of international students To undertake marking and feedback provision on a formative and summative basis, whilst complying with quality standards and processes. To act as a Module Leader in relevant subject areas to include coordinating a team of tutors, updating module handbooks, preparing module assessment analysis and review reports and detailed schemes of work (indicative). To deliver schemes of work effectively, to set assessments and mark these in a timely manner. To teach up to a maximum of 20 hours per week (teaching contact time). To implement enhancement and enrichment activities across the curriculum (both inside and outside of the classroom). To act as a personal/group tutor to provide academic and pastoral support to students. To ensure student punctuality, attendance, and appropriate behaviour in class/teaching rooms. To maintain accurate and up to date records of student attendance and assessment grades. To maintain accurate progression risk tracking and student performance data. To make every effort to secure the best performance from each student at their level both during their course and in final exams and assessments. To actively promote the use of differentiation in the classroom. To actively promote the creative use of TEL (technology enhanced learning) and ensure the VLE (virtual learning environment) meets provider and university standards for the modules you teach. To contribute to the preparation of mid and end of term student reports. To be responsible for creating and updating teaching materials. To undertake projects as directed by the Head of Curriculum and Quality. Provide cover where necessary. ABOUT YOU: Master's Degree At least master's degree qualified in computing discipline, with specialisms in cyber security. PhD (or soon completing) in cyber security subject area (desirable). Relevant teaching qualification. At least 2 years teaching experience in further or/and higher education (ideally to international students on university preparation courses at foundation level). Experience of developing and updating teaching materials, and experience of working with a Virtual Learning Environment. Experience in assessment marking and moderation activities (desirable). Experience in assessment design (desirable). ABOUT US: Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our . We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.
NG Bailey
Business Systems Analyst Application Support
NG Bailey Leeds, Yorkshire
Business Systems Analyst (Application Support) Leeds - hybrid -2-3days in office Permanent Summary We're seeking a Systems Analyst to join our team, who are based in our Leeds office. In this role, you'll support critical business systems used across the group, working closely with colleagues to plan, estimate and oversee smooth, successful implementations. You'll be at the heart of innovation, ensuring every new solution transitions seamlessly into business-as-usual operations and delivers a real impact from day one. Some of the key deliverables will include: Monitor and manage a queue of tickets to ensure all tickets are within SLA targets Provide excellent customer service for all tickets ensuring customer expectations are set and regular communication is sent to customers Provide technical support to business users/ICT BAU support staff Working alone, or as part of a team, analyse the underlying issues arising from investigations into requirements and problems, and identify available options for consideration Manage small change requests through the full systems life cycle to completion. Including Requirement Gathering, Feasibility Analysis, Specification, Build and Configuration, Testing and UAT, Training, Implementation, Operational Handover and Post Implementation Support Ensure system configuration and operational support documentation is complete and accurate Support continuous improvement programs in response to support service metrics, customer feedback and process efficiencies Carry out root cause analysis in support of Problem Management. Reconcile issues across support teams to improve Incident Management Process Provide support to ICT Projects Work with a project team to assist with the timely delivery of tasks within a project. Tasks could include Testing and UAT, Training, Operational Handover. Ensure progress/issues/delays are communicated effectively with the Project Manager Delivery of BAU handover tasks into the Systems team and other ICT teams where necessary Create new and update existing Standard Process documentation to aid with knowledge sharing within the systems team. Arrange, prepare and conduct meetings, workshops, training and presentations for a wide variety of audiences. Security Patches/Service Packs are installed in a timely manner, in-line with Cyber Essentials Ensure Information Security risks are identified, reported and actions taken to reduce the occurrence and impact of security incidents. What we're looking for: Previous experience of working within a Systems Analyst/Application Support role Ideally have supported COINS, FocalPoint, IFS or other ERP systems Excellent analytical skills Strong communication, presentational and written skills, with the ability to explain complex issues in a simple way Ability to work under pressure and meet tight deadlines whist still producing good quality work Proven experience at gathering requirements and in negotiations Experience in prioritisation of calls Excels at transferring knowledge through user guides or training Basic knowledge of programming code, relational databases, T-SQL and report writing Able to keep abreast of new technology and can learn new systems quickly with little guidance Exposure to 2nd line support for one or more ERP systems. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
01/04/2026
Full time
Business Systems Analyst (Application Support) Leeds - hybrid -2-3days in office Permanent Summary We're seeking a Systems Analyst to join our team, who are based in our Leeds office. In this role, you'll support critical business systems used across the group, working closely with colleagues to plan, estimate and oversee smooth, successful implementations. You'll be at the heart of innovation, ensuring every new solution transitions seamlessly into business-as-usual operations and delivers a real impact from day one. Some of the key deliverables will include: Monitor and manage a queue of tickets to ensure all tickets are within SLA targets Provide excellent customer service for all tickets ensuring customer expectations are set and regular communication is sent to customers Provide technical support to business users/ICT BAU support staff Working alone, or as part of a team, analyse the underlying issues arising from investigations into requirements and problems, and identify available options for consideration Manage small change requests through the full systems life cycle to completion. Including Requirement Gathering, Feasibility Analysis, Specification, Build and Configuration, Testing and UAT, Training, Implementation, Operational Handover and Post Implementation Support Ensure system configuration and operational support documentation is complete and accurate Support continuous improvement programs in response to support service metrics, customer feedback and process efficiencies Carry out root cause analysis in support of Problem Management. Reconcile issues across support teams to improve Incident Management Process Provide support to ICT Projects Work with a project team to assist with the timely delivery of tasks within a project. Tasks could include Testing and UAT, Training, Operational Handover. Ensure progress/issues/delays are communicated effectively with the Project Manager Delivery of BAU handover tasks into the Systems team and other ICT teams where necessary Create new and update existing Standard Process documentation to aid with knowledge sharing within the systems team. Arrange, prepare and conduct meetings, workshops, training and presentations for a wide variety of audiences. Security Patches/Service Packs are installed in a timely manner, in-line with Cyber Essentials Ensure Information Security risks are identified, reported and actions taken to reduce the occurrence and impact of security incidents. What we're looking for: Previous experience of working within a Systems Analyst/Application Support role Ideally have supported COINS, FocalPoint, IFS or other ERP systems Excellent analytical skills Strong communication, presentational and written skills, with the ability to explain complex issues in a simple way Ability to work under pressure and meet tight deadlines whist still producing good quality work Proven experience at gathering requirements and in negotiations Experience in prioritisation of calls Excels at transferring knowledge through user guides or training Basic knowledge of programming code, relational databases, T-SQL and report writing Able to keep abreast of new technology and can learn new systems quickly with little guidance Exposure to 2nd line support for one or more ERP systems. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Cyber Security Jobs at ITOL Recruit
Cyber Security Trainee Placement Programme
Cyber Security Jobs at ITOL Recruit Birkenhead, Merseyside
Cyber Security Trainee Placement Programme Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£24-£35K) We work with you to secure your first role as an IT Technician. Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.
01/04/2026
Full time
Cyber Security Trainee Placement Programme Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£24-£35K) We work with you to secure your first role as an IT Technician. Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

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