115 jobs found

Business Development Manager - East Anglia Annual Salary: Competitive, experience-based Location: Home and Field based, East of England Job Type: Full-time An established market leader in sustainable packaging solutions is seeking a Business Development Manager to oversee and grow their presence across the East of England. With over 100 years of industry expertise and a strong international footprint, this organisation provides high-performance packaging systems and integrated machinery used extensively across distribution, e-commerce, manufacturing, and logistics. This is a field-based, autonomous role ideal for a technically minded, commercially driven individual who thrives on winning new business while nurturing long-term distributor and end-user relationships. Day-to-day of the role: Business Development Proactively expand the customer base across the region. Engage with both distributors and direct clients to identify new revenue opportunities. Explore untapped sectors where paper-based packaging systems can deliver value. Account Management Maintain and develop relationships with existing distributors. Ensure smooth communication between UK operations and regional clients. Support clients with product installations and after-sales coordination. Product Presentation & Technical Demonstration Present and explain the benefits of paper-based packaging solutions and integrated machinery. Match customer requirements to the correct combination of products and systems. Confidently articulate technical features and performance advantages. Territory & Travel Work predominantly from a home office, with regular travel across the East of England. Collaborate closely with UK logistics operations. Attend periodic training and product updates at the company's European headquarters. Collaboration & Reporting Liaise with international engineering and sales teams to ensure customer requirements are met. Report directly to senior leadership, working closely with regional and European management teams. Required Skills & Qualifications Technical Aptitude - Comfortable explaining technical concepts, ideally with experience in packaging machinery, industrial equipment, or related sectors. Hunter Mentality - Target-driven, self-motivated, and energised by new business development. Autonomy - Confident managing your own diary, pipeline, and territory with minimal supervision. Relationship Builder - Strong communicator who can maintain productive internal and external partnerships. Flexibility - Willing to travel extensively throughout the UK, with occasional international trips for training. Benefits 25 days holiday + public holidays Pension scheme Cycle-to-work scheme Company car (estate) - fully expensed Worldwide travel insurance for business trips Generous, experience-based basic salary Attractive variable bonus scheme

Business Development Manager - East Anglia Annual Salary: Competitive, experience-based Location: Home and Field based, East of England Job Type: Full-time An established market leader in sustainable packaging solutions is seeking a Business Development Manager to oversee and grow their presence across the East of England. With over 100 years of industry expertise and a strong international footprint, this organisation provides high-performance packaging systems and integrated machinery used extensively across distribution, e-commerce, manufacturing, and logistics. This is a field-based, autonomous role ideal for a technically minded, commercially driven individual who thrives on winning new business while nurturing long-term distributor and end-user relationships. Day-to-day of the role: Business Development Proactively expand the customer base across the region. Engage with both distributors and direct clients to identify new revenue opportunities. Explore untapped sectors where paper-based packaging systems can deliver value. Account Management Maintain and develop relationships with existing distributors. Ensure smooth communication between UK operations and regional clients. Support clients with product installations and after-sales coordination. Product Presentation & Technical Demonstration Present and explain the benefits of paper-based packaging solutions and integrated machinery. Match customer requirements to the correct combination of products and systems. Confidently articulate technical features and performance advantages. Territory & Travel Work predominantly from a home office, with regular travel across the East of England. Collaborate closely with UK logistics operations. Attend periodic training and product updates at the company's European headquarters. Collaboration & Reporting Liaise with international engineering and sales teams to ensure customer requirements are met. Report directly to senior leadership, working closely with regional and European management teams. Required Skills & Qualifications Technical Aptitude - Comfortable explaining technical concepts, ideally with experience in packaging machinery, industrial equipment, or related sectors. Hunter Mentality - Target-driven, self-motivated, and energised by new business development. Autonomy - Confident managing your own diary, pipeline, and territory with minimal supervision. Relationship Builder - Strong communicator who can maintain productive internal and external partnerships. Flexibility - Willing to travel extensively throughout the UK, with occasional international trips for training. Benefits 25 days holiday + public holidays Pension scheme Cycle-to-work scheme Company car (estate) - fully expensed Worldwide travel insurance for business trips Generous, experience-based basic salary Attractive variable bonus scheme

Sales Account Manager Office Based (Hybrid) Full time Permanent - 37 hours per week Greater Manchester £30,000 basic - £40,000 DOE Uncapped Commission and Benefits Ready to take your sales career to the next level? This is your chance to join a fast?growing tech?driven organisation where innovation, people, and progress sit at the heart of everything we do. We re passionate about technology, obsessed with delivering exceptional customer experiences, and proud to be pioneers in AV and IT solutions for over 30 years. If you thrive in a buzzing sales environment and love building long?lasting client relationships, you ll feel right at home here. Why You ll Love This Role: You ll join a dynamic internal sales team where no two days are the same. As an Account Manager, you ll be the trusted voice for your clients guiding them, supporting them, and helping them unlock the power of technology. With access to national frameworks and a strong market presence, you ll have everything you need to succeed. What You ll Be Doing: Acting as the main point of contact for key clients Building strong, long?term relationships that drive loyalty and repeat business Understanding client needs and delivering tailored tech solutions Identifying upsell and cross?sell opportunities Managing the full sales cycle from initial enquiry to contract renewal Working closely with internal teams to deliver seamless customer experiences Providing expert advice on products, services, and industry trends Troubleshooting issues and ensuring exceptional post?sales support Tracking performance metrics and forecasting future opportunities Developing long?term account growth strategies What We re Looking For: A natural relationship?builder who loves connecting with people Proven experience managing the sales cycle, ideally in tech or a similar industry Strong communication skills clear, confident, and professional A problem?solver who can think on their feet Tech?savvy and comfortable explaining solutions to customers Highly organised with the ability to manage multiple accounts A team player who collaborates well across departments Self?motivated, ambitious, and driven by results Proven background and knowledge of AV and/or Public Sector sales What s In It for You £30,000 - £40,000 DOE Uncapped Commission 28 days holiday (plus bank holidays) Health & wellness benefits (medical, dental, vision) Pension plan Ongoing training, development, and career progression Incentive programmes and rewards for top performers Team events, team building and other incentives Free parking and free refreshments A supportive, fun, and inclusive culture where everyone belongs How to Apply: Call Helen on (phone number removed) or Email (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.

Job Title: Account and Business Development Manager Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent The Company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered

Oracle Systems Administration Manager (Oracle Fusion) - Contract Oracle Systems Administration Manager to lead the strategic oversight, governance, and performance of an enterprise-scale Oracle Fusion Cloud platform within a complex public sector environment. This is a senior, hands-on leadership role focused on ensuring platform stability, performance optimisation, service excellence, and continuous improvement across critical Back Office systems. We need a senior Oracle professional with a strong track record in platform governance, service delivery, and stakeholder engagement Essential Skills & Experience Proven experience managing Oracle Fusion Cloud (ERP/HCM/Financials) environments Strong background in Oracle system administration, governance, and configuration management Experience working within ITIL frameworks and service-led environments Demonstrated capability managing major incidents, SLAs, KPIs, and service performance Experience managing third-party/managed service providers Strong understanding of monitoring, performance tuning, and system resilience Experience overseeing change & release cycles, including quarterly Oracle updates Excellent stakeholder management skills, including senior leadership engagement Proven leadership experience managing and developing high-performing teams In this role you will Lead governance, configuration, and ongoing management of the Oracle Fusion platform, ensuring alignment with ITIL best practices Drive platform performance, scalability, and resilience to minimise downtime and ensure high service availability Oversee proactive monitoring strategies (logs, metrics, alerts) to anticipate and prevent incidents Manage major incidents, outages, and escalations, ensuring effective communication and robust root cause analysis (RCA) Own service performance against SLAs/KPIs, driving continuous improvement across support operations Manage and hold external Managed Service Providers accountable for delivery and SLA adherence Provide strategic reporting on system performance, trends, and risks to senior stakeholders Lead resource planning to ensure continuity of service and effective operational support Oversee change and release management, including Oracle quarterly updates and regression testing Ensure all system documentation (CWB, SDD, process maps) is maintained to a high standard Act as the SME for Oracle System Administration, mentoring and developing internal capability Collaborate with cross-functional teams to ensure system integrity, optimisation, and roadmap delivery Manage system-related budgets, licensing, and cost optimisation This role is Inside IR35 , with Hybrid working : 2 days onsite initially (with potential to move fully remote)

Trusted Data Architect - Data Innovation Location: London / ManchesterSalary: Competitive salary and package dependent on experienceCareer Level: Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Role Overview Within Accenture's Data Innovation team, we deliver Trusted Data Services leveraging cutting-edge technologies including Distributed Ledger Technologies (DLT), Digital Identity, Digital Assets, and Confidential Compute. As a Trusted Data Architect, you will play a critical role in shaping, leading, and industrializing trust-centric digital platforms for global enterprise and public-sector clients. This role requires deep expertise in trusted data technologies and platform architecture, with equal applicability across: DLT / Blockchain platforms (Layer 1 and Layer 2) Digital Identity solutions (decentralized identity, credentials, wallets, trust frameworks) Digital Asset platforms (tokenization, custody, lifecycle management, on-chain/off-chain integration) You will combine hands-on technical authority with end-to-end delivery ownership, client advisory responsibility, and practice leadership, helping Accenture translate emerging trust technologies into secure, scalable, and production-grade architectures embedded in modern data and digital core environments. Key Responsibilities Trusted Data Architecture & Strategic Leadership Own the end-to-end-to-end architecture and technical delivery accountability for trusted data services spanning DLT, Digital Identity, and Digital Assets Act as a technical authority and design decision maker across trust, security, scalability, and performance considerations Define and govern enterprise reference architectures for trusted data ecosystems, balancing on-chain, off-chain, and confidential compute components Guide clients from strategy and architecture definition through PoC, pilot, production deployment, and scale Translate emerging standards, protocols, and regulatory requirements into practical, industrialized architectures DLT & Blockchain Infrastructure Architecture Lead the design, deployment, and operation of enterprise g-grade DLT networks across Layer 1 and Layer 2 platforms Architect and implement Layer 2 frameworks, covering major approaches such as rollup-based, validity-proof-based, and hybrid models Define reference architectures for node infrastructure, validator setups, sequencers, RPC endpoints, and supporting services Ensure production grade-grade security, resilience, governance, and scalability of blockchain platforms Digital Identity Architecture Architect Digital Identity solutions leveraging DLT-based and hybrid approaches, including decentralized identifiers (DIDs), verifiable credentials (VCs), and (EUDI) wallets Design identity platforms that integrate with enterprise IAM, access control, and data governance frameworks Address privacy, consent, selective disclosure, and compliance requirements using cryptographic and confidential compute techniques Advise clients on trust frameworks, identity interoperability, and cross ecosystem-ecosystem identity models Digital Assets & Tokenization Platforms Lead architecture for Digital Asset platforms, including tokenization of assets, token lifecycle management, and on-chain/off-chain data integration Design solutions for wallets, custody, asset issuance, transfer, and settlement, aligned with enterprise security and regulatory needs Define scalable patterns for integration between blockchain networks, enterprise systems, and data platforms Support clients in building production-ready digital asset ecosystems rather than isolated pilots Cloud, Platform Engineering & Confidential Compute Design cloud-native trusted data platforms across major hyperscalers (AWS, Azure, GCP), including network topology, security, and cost optimization Architect solutions for regulated, sovereign, and hybrid cloud environments Apply Confidential Compute and privacy enhancing-enhancing technologies to protect sensitive data in use, at rest, and in transit Establish Infrastructure as-asCode (IaC-Code (IaC) and DevOps standards enabling repeatable, industrialized delivery DevOps, Operations & Production Readiness Provide architectural leadership for containerized DLT environments using Docker and Kubernetes Oversee CI/CD strategies for protocol upgrades, configuration changes, and network evolution Establish enterprise grade monitoring, logging, alerting, and incident-grade monitoring, logging, alerting, and incidentresponse patterns for mission-response patterns for missionc-critical DLT platforms Client, Team & Practice Leadership Serve as a trusted advisor to senior client stakeholders on DLT, Digital Identity, and Digital Asset strategies Lead and mentor multi-disciplinary delivery teams, setting architectural standards and ensuring quality at scale Build and evolve internal assets, accelerators, and reference architectures within Accenture's Trusted Data and blockchain communities Contribute to business development, solution shaping, proposals, and thought leadership Drive capability building, growing Accenture's trusted data architecture bench globally

Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This role is part of our Public Safety Solutions Business Unit. The Information Security Manager is accountable for the organisation's information security strategy, governance, and compliance, ensuring the protection of systems and data that support UK public sector and emergency service operations. The role is critical in ensuring that services remain secure, resilient, and available, recognising the operational importance and potential impact on frontline emergency response. Key Responsibilities: Security Leadership & Assurance Own and be accountable for the organisation's overall security posture, ensuring alignment with business objectives and public sector expectations. Lead the implementation, maintenance, and continuous improvement of the ISMS in line with ISO/IEC 27001. Maintain Cyber Essentials Plus certification, ensuring ongoing compliance with technical controls. Develop and maintain the Security Management Plan, with a focus on resilience, availability, and service continuity. Provide regular assurance reporting to senior leadership and stakeholders. Risk Management & Compliance Own and maintain the Security Risk Register, ensuring risks are identified, assessed, and managed in line with organisational risk appetite. Conduct and support risk assessments, internal audits, and external certification activities. Ensure compliance with relevant UK regulatory and security requirements, including GDPR and guidance from the National Cyber Security Centre. Work with internal teams and suppliers to implement proportionate and effective security controls. Security Operations & Incident Management Act as the primary point of contact for security incidents, leading or coordinating response activities. Take a hands-on role in incident investigation, root cause analysis, and remediation. Ensure that incident response processes are aligned to the operational needs of emergency service environments, including timely escalation and communication. Oversee vulnerability management, security testing, and remediation activities, engaging third parties where required (e.g., CHECK providers). Service Resilience & Operational Security Ensure security is embedded in the design and operation of services supporting emergency response. Work closely with operational and technical teams to maintain high levels of system availability and resilience. Support business continuity and disaster recovery planning, testing, and continuous improvement. Security Awareness & Culture Develop and deliver targeted security awareness and training programmes. Promote a strong security culture, ensuring all staff understand their responsibilities in protecting critical services. Stakeholder Engagement Act as a trusted advisor to senior leadership, operational teams, and external stakeholders. Support engagement with public sector customers, providing assurance on security controls and practices. Collaborate with suppliers and partners to ensure security requirements are met across the supply chain. Qualifications & Skills: Proven experience in an information security role within a UK-based organisation, ideally supporting public sector or critical services. Practical experience with security monitoring and incident response tooling (SIEM/XDR) Strong working knowledge of ISO/IEC 27001 and experience maintaining an ISMS. Practical experience with Cyber Essentials / Cyber Essentials Plus certification. Experience managing security risks, incidents, audits, and compliance activities in operational environments. Ability to balance strategic leadership with hands-on delivery in a small organisation. Strong understanding of service resilience, availability, and risk in mission-critical systems. Excellent communication skills, with the ability to engage both technical and non-technical stakeholders. By submitting an application to Saab UK, you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.

Pell Frischmann is a specialist advisory and technical consultancy operating across the built and natural environment, helping to shape a better future for the communities in which we work. We offer consultancy services, with access to specialist sister companies and partners, to support both public and private-sector clients. We work across sectors encompassing buildings, infrastructure, and regeneration. Originally formed in 1926, we have a unique heritage in delivering client-focused solutions that deliver value through our commercial awareness, sustainable aspirations, and innovative approach. Our distinctive future is defined by our ownership; Pell Frischmann is a part of RSBG SE, the patient capital investment arm of RAG-Stiftung. RAG-Stiftung is a foundation with the long-term public purpose to deal with the environmental and social commitments resulting from the closing of Germany s coal mining industry. RSBG SE s mission is to generate sustainable funds for the foundation; so, our work directly contributes to the challenge of fighting global pollution and climate change. Main Purpose of the Job We are looking for an IT Administrator to work within the existing IT Customer Support team to provide support to over 600 users. The successful candidate will collaborate with IT Managers and IT Administrators, with a primary focus on delivering exceptional customer service. Main Duties and Responsibilities User IT Assistance: Provide IT assistance (2nd line desktop support) with computer-related issues, including software and hardware installation, troubleshooting for both Windows. IT Request Management: Maintain a record of all IT support requests and ensuring they are acknowledged and resolved quickly. Ensure that customers are satisfied with the IT service provided. Onboarding Management: Prepare new computer setups and create accounts for incoming staff members. Relationship Development: Maintain strong working relationships with colleagues, clients, suppliers, and other internal teams. IT Inventory Management: Keep an up-to-date inventory of all IT equipment and software. Knowledgebase Maintenance: Continually update and improve the help articles and FAQs in the Knowledgebase. What Qualifications, Experience & Skills are required? Qualification Relevant degree relating to IT support or time served equivalent. Any IT certifications Experience Credible IT support experience at 1st and/or 2nd Skills Windows 11 Excellent interpersonal and communication skills. Windows Server Administration ( Active Directory, Exchange, Intune) Network troubleshooting skills, LAN, WAN, Wi-fi, TCP, IP Excellent Troubleshooting skills in both Hardware and Software issues Troubleshooting VPN issues Driving Licence is essential for the role HP Laptop Troubleshooting Why Pell Frischmann? We are one of the UK's most influential and highly respected firms of infrastructure and built environment professionals. We provide a collaborative and supportive working environment, where you ll have the freedom and flexibility to create your own pathway and make a real impact within the business and in the communities in which you will operate. We'll support your ongoing personal and professional development as your career progresses, allowing you to reach your full potential. We are committed to providing equal opportunities for all, welcoming applications from all backgrounds and are delighted to be a part of the government's Disability Confident Scheme. We're happy to talk about flexible working and are committed to promoting the wellbeing of all our employees.

Field Based (must have the ability to drive due to travel to customers) Salary + Car Our client is a market leading and highly innovative provider to various sectors and due to sustained growth combined with further expansion, we are now seeking an exceptional Business Development Manager with a depth of knowledge within the NHS/Public sector to help shape and further grow this are of the business. The role Responsibility for your customer base, leading the commercial negotiations and agreeing costings Understanding of the marketplace to identify opportunities to develop and secure new business Completing bids and tender processes to gain further acess to public sector procurement portals, driving partnerships in this area Your Expierence You will have a good depth of Account Management / Sales experience Experience gained managing NHS/Public sector accounts with a good understand of tender processes (this is essential) Proven track record of the delivery of sales objectives Able to demonstrate strong presentation and negotiation ability, you will thrive on growing business and dealing with customers at all levels.

A well-established passive fire protection contractor is seeking an experienced Business Development Manager to support the continued growth of the business across fire doors and fire stopping works. Operating predominantly in London (80%), the company delivers passive fire protection solutions including fire door installation, maintenance, inspections and fire stopping installations across social housing, commercial and public sector environments. Due to increasing demand and a strong pipeline of work, they are looking to strengthen their commercial team with a proactive, technically-minded, andrelationship-driven sales professional. The business forms part of a wider group with strong growth plans, creating fantastic progression opportunities for individuals across the company and at Group level with direct mentoring from the Gorup Sales Director. The role: As Business Development Manager , you will be part of an existing small sales team responsible for driving sales growth, developing new client relationships, and expanding opportunities within existing accounts. The role reports into the Managing Director and will focus on securing new projects across fire doors and fire stopping, while also identifying opportunities to cross-sell services to existing clients within the company s established customer base. You will work closely with the estimating and operational teams to ensure accurate pricing, strong client relationships and successful project delivery. Key responsibilities include: Generating new business opportunities within passive fire protection Developing relationships with housing associations, contractors, property managers and FM providers Managing and expanding existing client accounts Promoting services including fire door installations, inspections, maintenance and fire stopping works Working with an aligned estimator to prepare quotations and tender submissions Managing the full sales cycle from lead generation through to contract award Attending client meetings and networking opportunities Maintaining a strong pipeline of opportunities and supporting the company s growth strategy Package and bonus structure: £40,000 to £45,000 per year base salary + uncapped bonuses Vehicle allowance at circa. £4,000 per year 28 days annual leave including bank holidays Hybrid working across home, office, and client sites The role participates in a team-based bonus scheme linked to monthly sales performance, offering the potential to increase annual earnings significantly with uncaooed bonuses. The ideal candidate: Experience in business development, sales and/or account management within passive fire protection Knowledge of fire doors, fire stopping or compartmentation and relevant regulations and standards Experience working with social housing, contractors or public sector clients Strong relationship-building and account management skills Commercially driven with the ability to generate and convert opportunities

Business Development Manager Remote (UK) with regular meetings in London £50,000 £60,000 + commission (OTE £90,000+ uncapped) We are looking for a highly motivated Business Development Manager with pharmaceutical sector experience to play a pivotal role in the next phase of growth at A Life in a Day. This is an exciting opportunity to join a business that is early in its growth journey, where you will have the freedom to explore new therapy areas, clients, and territories, and directly influence the company s commercial success. You ll work closely with the Managing Director to develop and execute sales strategies, identify new opportunities, and build meaningful partnerships with leading pharmaceutical organisations globally. About A Life in a Day A Life in a Day was created by the founders of The Method , who pioneered bringing method-acting techniques from theatre into corporate training. In 2018 we launched A Life in a Day (ALIAD) for the global healthcare sector an immersive learning programme designed to build deep empathy and understanding of life-limiting health conditions. We ve been a fully remote company since inception, with a team of 25 people working from home offices across the UK. We collaborate daily using Microsoft Teams, SharePoint and (url removed), and come together for meetings and company events in London when needed. Key Responsibilities of the Business Development Manager Proactively identify and secure new business opportunities across key pharmaceutical therapy areas Expand the reach of our programmes by exploring adjacent healthcare verticals Develop strategic partnerships and routes to market Grow and nurture early-stage client accounts Work closely with the Managing Director to develop and execute sales strategies Communicate compelling value propositions to senior pharmaceutical stakeholders Contribute to the development of sales materials and commercial strategy Track and report on pipeline development and sales performance What We re Looking For Essential Proven sales experience within the pharmaceutical sector Experience selling services, programmes, or solutions into pharma or healthcare organisations A strong track record of developing new business opportunities Ability to engage and influence senior stakeholders Excellent communication skills with the ability to present innovative solutions with passion Desirable Experience working with global pharmaceutical organisations Exposure to training, learning & development, or behavioural programmes What We Offer £50,000 £60,000 base salary Uncapped commission (OTE £90,000+) Fully remote working Regular team meetings in London Flexible working hours 28 days holiday including public holidays Private healthcare (after successful completion of probation) Company laptop and phone line Two company social events in London each year Why Join Us? This is a rare opportunity to join a high-impact, purpose-driven organisation that is transforming how the pharmaceutical industry understands patient experience. You ll have the chance to: Sell a truly unique and award-winning programme Work with leading global pharma companies Play a key role in shaping the commercial growth of the business Be part of a collaborative, mission-driven remote team Apply now to be part of a company helping healthcare professionals see the world through the eyes of patients.

Are you a dynamic Business Development Manager looking to make a significant impact in the enterprise software industry? Our client, a leading provider of enterprise software solutions primarily serving the public sector, is seeking a talented individual to drive sales and expand their market presence. If you're ready to spearhead both existing and new sales opportunities, this could be the perfect role for you. What is The Job Doing: As a Business Development Manager, you'll play a crucial role in driving sales and expanding the client base. Lead sales efforts for both existing and new business opportunities. Develop and implement strategic sales plans to achieve company goals. Build and maintain strong relationships with key clients in the public sector. Identify and pursue new business opportunities within the enterprise software market. Collaborate with internal teams to ensure customer satisfaction and successful project delivery. What Experience Do I Need The ideal Business Development Manager will have a proven track record in software sales. Experience in software sales, with a focus on enterprise and public sector clients. Ideally, have experience with SaaS solutions. Strong ability to identify and capitalise on new business opportunities. Excellent communication and relationship-building skills. Self-motivated with a results-driven approach. The client is a prominent player in the enterprise software industry, specialising in providing cutting-edge solutions to the public sector. They are committed to delivering innovative and effective software that meets the unique needs of their clients. If you're a Business Development Manager ready to take the next step in your career and lead sales efforts in the enterprise software market, this role offers a fantastic opportunity. Join a company that values innovation and customer satisfaction, and help shape the future of public sector software solutions. If you have experience or interest in roles such as Sales Manager, Account Executive, Software Sales Specialist, Enterprise Account Manager, or SaaS Sales Manager, you might find this Business Development Manager position particularly appealing. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Job Title: Experienced WordPress Engineer Location: Truro, Cornwall (Remote) Salary: Circa £40,000 per annum, depending on skills and experience Job Type: Full Time, Permanent About Us: Affinity is an award-winning, full-service, bespoke software development agency dedicated to solving digital problems for clients in both the public and private sectors. As a company, we are deeply technical and always flexible, with a core mission to deliver human-centered solutions to technical challenges. We work across the public sector, including central government, and enterprise-level private sector clients. We specialise in Discovery, Design, Development, Implementation, Data Integration and Migration, utilising open-source technologies including WordPress. We are committed to nurturing long-term relationships with our clients through quality-driven and cost-effective Support, Maintenance and Continuous Improvement. Please note that, due to the nature of this role and the fact that this company does not offer sponsorship, candidates require the legal right to live and work in the UK to be considered for this role. About the Role: We are seeking a UK-based, experienced WordPress Developer with related AWS hosting experience who will bring energy and drive, to join our agile development team. Self-motivated and with a can-do attitude, they will be looked upon to use creative problem-solving, coupled with significant experience of working with WordPress. The successful person will be part of an agile development team, building and maintaining customer websites and digital services using WordPress, SQL and PHP, utilising various services and open source tools. They will support existing solutions and help continually improve them through work packages. They will be working on a number of high profile accounts, ensuring that everything is completed to the highest level including design patterns, web security, technical documentation and application performance. Custom plugin and theme development experience would be desirable, together with a strong working knowledge of Git. They will be decisive and a good communicator, and will be looked upon to lead by example and help support the less experienced members of the team. Key Responsibilities Include: Key role on wordpress software support, development and AWS hosting projects as well as research and testing as required. Attend project meetings as requested by the Delivery Manager or Senior Developer. Record time spent on each project on a day by day basis to the required level of detail. Remain current regarding changes in relevant technology and systems to ensure that technical knowledge is up to date. About you: Ideal candidates will have experience integrating WordPress, tuning and improving WordPress implementations and enjoy fast-paced, challenging and real-time problem solving. Ideal skills, not limited to: HTML5, CSS3, Sass (Tailwind CSS, Bootstrap, etc.) PHP and SQL Strong ES6+ Javascript skills, including Node JS and React Custom WordPress theme and plugin development Responsive/mobile web development RESTful APIs Version control, particularly Git Docker and containerisation AWS core services, such as EC2, ECS/EKS, EFS, database, CloudFront, WAF, CloudWatch, ElastiCache, IAM, etc. Infrasructure-as-Code - ideally Terraform and CloudFormation Strong communication skills, including client facing Ability to work as a team and autonomously Attention to detail and ability to work under pressure Commercially aware Useful experience for the role: Enterprise-level experience with either government or the private sector Continuous integration and deployment, incl. GitHub Actions, AWS CodePipeline, etc. Non-AWS cloud platforms, such as Microsoft Azure and Google Cloud Platform (GCP) Benefits: We are a flat organisation and team members are rewarded for being great at what they do, not the seniority they have reached in the company. 1 day of extra holiday per year of employment, up to a maximum of 8 extra days. We accommodate flexible working when needed. Continuing professional development opportunities ranging from on-the-job training to formal qualifications and certifications. Access to a professional and life coach where appropriate. We are an Investors In People and Living Wage accredited employer. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Front End Developer, Back End Developer, PHP Developer, Web Developer, SQL Developer, Javascript Developer, Git, HTML5, CSS3, Sass, React, Gutenberg, AWS, Docker, Vagrant may also be considered for this role.

Job Title: Regional Business Development Manager North Location: North of England & Scotland Salary: £50-55k + car allowance & bonus Winner Recruitment are currently recruiting for a Regional Business Development Manager on behalf of a well-established organisation operating within the property maintenance and facilities management sector . This is a strategic, growth-focused role responsible for developing new business opportunities, re-engaging former clients and expanding relationships with existing accounts across a defined regional territory. The successful candidate will play a key role in driving sustainable revenue growth while building long-term partnerships with clients across both public and private sector organisations. Key Responsibilities Business Development & Account Growth Identify and secure new client opportunities across the region Re-engage previous clients and increase share of spend with existing accounts Manage and grow a portfolio of key strategic accounts with strong development potential Drive sales across a range of service lines including planned maintenance, compliance services, project works, reactive maintenance and specialist services Client Relationship Management Build and maintain strong relationships with key decision makers and stakeholders Act as a trusted partner to clients, identifying opportunities to expand service delivery Work closely with operational teams to ensure successful mobilisation and delivery of new contracts Collaboration & Stakeholder Engagement Work closely with internal marketing, sales and operational teams to identify opportunities and support growth initiatives Represent the business at industry events, conferences and networking opportunities Support digital and marketing initiatives to strengthen brand presence and client engagement Market Intelligence Monitor market activity, competitor trends and pricing structures Provide insight and feedback to support strategic planning and business growth Tenders & Proposals Identify and support tender opportunities across both public and private sectors Collaborate with internal teams to support proposal development and mobilisation planning Performance & Targets Deliver agreed sales and growth targets across new and existing business Contribute to regional and national revenue objectives Requirements Proven experience in business development within property maintenance, construction, or facilities management Strong networking and relationship-building skills Commercially aware with the ability to identify both opportunities and risks Experience working with public and private sector clients Proficient in MS Office, CRM/ERP systems and LinkedIn Full UK driving licence Package Competitive salary with performance-related bonus Company car or car allowance Pension and benefits package Life assurance Annual volunteering day for charitable causes

Delivery Manager 3 months - with extensions London/hybrid - must be flexible to attended onsite meetings 414 per day inside IR35 - Umbrella only Active SC clearance required, eligible candidates will be considered We are seeking a highly skilled Delivery Manager to join our public sector client, to work within the legal operations team. Key skills required: Delivery of medium to large scale, agile software development programmes Sprint planning, daily stand-ups, show and tells, retrospectives, and facilitating related activity Helping teams to focus on delivering to the agreed goals, identifying and communicating risks, issues, dependencies and blockers where necessary Identifying the people, skills and resources that the teams need to deliver to the agreed goals Encouraging and facilitating continuous improvement, good communication and collaboration across the organisation using the principles of agile Engaging with stakeholders to ensure good relations and effective communication, taking into account organisational context and different needs and priorities, dealing constructively with conflicting views Facilitating an inclusive team environment where innovation and challenge are welcomed from all colleagues All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Business Development Manager/Account Manager (Hybrid) IT Managed Services Location: Sheffield, South Yorkshire. Commutable from Nottingham, Derby, Barnsley, Worksop, Rotherham, Doncaster (Must be M1 corridor connected). Hybrid working. Salary & Rewards Account Manager: 40,000- 50,000 basic Senior Account Manager: 40,000- 60,000 basic Uncapped commission + performance bonuses! Commission at 10% of GP rising to 15% Clear progression pathways into senior, enterprise, or leadership positions About the Role Applause IT are working with an established multi office IT technology VAR looking to grow it's IT sales team where you'll manage key client relationships, develop new business, and deliver innovative technology solutions across cloud, cyber security, infrastructure and managed services. We're open to talking to strong Account Managers and Business Development Managers ready to step up - or proven Senior Account Managers (Account Director Level) experienced in leading complex deals and shaping account strategy. Client & Account Management Act as the primary contact for key accounts, building long-term relationships. Understand client objectives and map relevant IT solutions to their needs. Provide informed, strategic advice on technology trends and opportunities. Sales & Business Development Develop and execute account plans to exceed revenue targets. Identify and convert new opportunities across existing and new customers. Lead full sales cycles from prospecting through to closing. Negotiate high-value deals (senior level). Collaboration & Delivery Work with technical, marketing, and delivery teams to ensure seamless solution delivery. Prepare proposals, quotes and product demos. Resolve client issues effectively. Mentor junior sales colleagues (senior level). Strategy, Forecasting & Reporting Maintain accurate CRM and pipeline records. Provide sales forecasts and performance updates. Analyse market trends and competitor activity. Skills & Experience 3+ years in IT sales / account management (5+ for Senior). Good understanding of IT solutions: cloud, cyber security, infrastructure, networking, managed services. Demonstrable record of meeting or exceeding sales targets. Strong communication, negotiation and presentation skills. Experience handling multiple accounts or complex sales cycles. Proficiency in CRM systems and Microsoft Office. Preferred Attributes Experience with public and private sector clients. Vendor certifications (AWS, Microsoft, Cisco, etc.) preferred at Senior grade. Strategic, proactive and commercially astute mindset. Comfortable in a fast-paced, target-driven environment. Able to travel to client sites; driving may be required depending on territory. Pension & healthcare Professional development and certification support Hybrid working Supportive culture with opportunities for progression Send CV now to find out more

Job Title: Account and Business Development Manager Location: Farringdon Salary: 30,000 per annum + Up to 9k bonus Job type: Full time, Permanent Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered

Business Development Manager - Defence Our client is globally established supplier of defence equipment and services. Primarily based in the US and Middle East, working from a remote home working basis and ideally positioned to the South of the UK, this new role of Business Development Manager will report directly to the GM and is to grow new sales primarily in the UK across the defence sector. As Business Development Manager, you will be required to identify and deliver new customers on a proactive approach along with the direct management of existing customers. Supporting existing and future B2B and B2C relationship growth, the role will focus on the defence and security sectors and working alongside the internationally based GM and internal teams, the Business Development Manager will target end-users, OEMs, system integrators, indirect sales channel partners, architects and engineers, specifying security consultants and group shared services. As the subject matter expert for the UK, you will develop and maintain close customer contact and engagement with key end-users, OEMs, system integrators, indirect sales channel partners and centres of influence within the territory. Role duties include: - Build a 'go to market' business plan that identifies business development and account management goals. From this, target/identify "operational and product gaps" where our client can apply their 'R&D and manufacturing services' within the defence/security supply chain working with OEMs and tier 1 / 2 suppliers, government agencies, law enforcement, universities and schools. - Understand our clients' products, capabilities & services and effectively communicate all offerings to the customer base and channel partners in the territory. - Be responsible for the achievement of quarterly and annual territory sales targets. - Prepare and submit reports to the GM to include weekly/monthly activity reports that provides information on all account activities within the territory. - Proactively develop leads from attendance/research at trade and professional organisation, shows and events. - Review all major deliverables (i.e. strategic brief, function spec, tech spec, etc ) to ensure quality standards and client expectations are met. - Quote prices, prepare proposals and provide information regarding terms of sales and delivery dates - working closely alongside the internal engineering and operational teams. - Complete business development activities across the UK. As a minimum, spend one week a month in the territory visiting end-users, customers and channel partners in the territory. All visits and appointments to be coordinated in advance. - Continually extract end-user operational requirements across the UK as well as to feedback on market opportunities and competitor activity. - Identify, qualify, recruit, train and launch indirect sales channel partners such as distributors and resellers (B2B), where possible. - Attend relevant tradeshows and events in the UK to engage and promote. - Meet with influencers, specifiers, consultants and signatories, i.e., engineers, in the territory who are engaged with relating projects. - Monitor relevant state and territory bid RFQ sites for potential leads and opportunities. Management of Channel Partners: - Develop, maintain and share customer prospect call lists based on strategic marketing data and other sources for sales leads with channel partners and conduct follow-up with them to ensure prospects are being called. - Be responsible for monitoring channel partner monthly sales forecasts and reports and working with channel partners to assist them in closing sales. - Conduct two product training events per quarter with the channel partners in the territory. - Provide regular two-way communication between customers, channel partners, and the company to provide strong team representation and set proper expectations Qualifications: - Must have thorough knowledge of the UK defence/security industry. - Must have experience in selling defence/security products and/or systems to one or more of the following markets: non-defence federal agencies, law enforcement, military, public safety, R&D / product development (B2G). - Know how to conduct online searches and source relating sector/government RFP & RFQs and enquiries. - Have experience in working with centres of influence in the defence/security industry to develop requirements. You should: - Be a UK citizen capable of holding security clearance. - Have a BSc/BA degree as a minimum. Have Project Management exposure/certification. - Have a minimum of two years of success in meeting direct sales quotas of £750K or more for physical defence/security products. - Know how to sell service and maintenance agreements. - Be able to prepare sales plans and meet the objectives of the plans on a weekly, monthly and quarterly basis. - Have excellent analytical skills and be able to demonstrate an understanding of how to prepare high quality annual sales forecast and sales plan. - Require little or no supervision. Be a self-starter and well organised and a strong communicator. - Be disciplined, self-directed team player who sets the example and possesses high personal and professional ethics as well as excellent leadership skills. - Be able to see big picture and develop solid solutions. - Must know how to create sales presentations using PowerPoint and is able to use other Office tools. - Be able to perform and produce results in a dynamic, fast paced environment. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Job Title: Senior Business Development Manager Location: Remote Salary: Competitive Type: Permanent Full Time Sector: Public Services Join North , where we re building smarter, safer, and more connected environments through cutting-edge technology and infrastructure solutions. We re on the lookout for a driven Business Development Manager to help grow our footprint across the Public Services sector . In this role, you ll take the lead in winning new business, growing key accounts, and delivering against ambitious sales targets . You ll engage at C-level , shaping and selling innovative solutions across networking, IoT, and safety & security , while working closely with Pre-Sales and Bid teams to deliver compelling client propositions. We re looking for a proactive, commercially minded self-starter with a strong track record in solution selling, public sector frameworks, and building long-term customer relationships. If you thrive in a fast-paced environment and enjoy turning opportunities into results this is your chance to make a real impact. Requirements Minimum of 5 years experience in a similar role particularly in physical safety and security, networking, and IoT solutions is essential. Experience of working with Public Sector customers and procurement through Frameworks. Critical thinker with detailed understanding of value driven and transformation selling techniques. Highly communicative with excellent written and verbal skills Excellent presentation skills with the ability to negotiate at C-Level Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK

Role: Lead Network TDA x 3 Location: Remote UK Duration: 6 Months Day rate: 500 - 560 Inside IR35 Active SC Clearance required Key responsibilities: You will be responsible for the technical delivery of transformational network projects on one or more of client's large public sector accounts in the UK You will help our customer align their Network strategy to their business strategy using a common methodology You will be working with our Practice managers and Technical leads to design and deliver seamless network solutions to our customers Creating standardized or customized network designs in a range of areas and work on specific platform designs and/or customer solutions Carrying out pre-sales activities, planning and implementations across a wider range of ICT Infrastructure elements (security, wan optimization, load balancing etc.) Collaboratively work with other designers and engineers to resolve design and implementation issues and provide technical consultancy for customers Using recognised tools and methodologies to create innovative Network solutions for our customers Skills & Experience required: CCIE qualified or experienced CCNP aspiring to earn CCIE qualification Experience in a key network delivery role for Major customers with complex network solutions Interpret Customer needs, assessing the full requirements, identifying solutions to standard and non-standard requirements is a must Expertise in Global WAN, LAN & WLAN design for private and public sector companies Strong technical background across Network Architecture layers and comfortable presenting networks and services as an integrated solution Experience in creating high quality technical designs, Customer facing proposals and detailed cost models is an advantage Experience in transition and transformation thought leadership for major customers seeking to reduce costs, remove business risks and improve customer experience Ability to explain difficult technical concepts to a variety of audiences is a must