*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
01/04/2026
Full time
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
MarTech Administrator - 12 months - Luton- £350/day We're recruiting for a MarTech Administrator to act as the technical backbone of a marketing technology ecosystem for a leading client, ensuring seamless platform integration, secure data flow, and regulatory compliance across the MarTech stack. This role bridges marketing strategy and technology execution, combining cloud infrastructure, data governance, and marketing automation expertise to power end-to-end customer engagement. Key Responsibilities: Configure and maintain MarTech platforms such as Braze, mParticle, Salesforce Marketing Cloud, Tealium, and Segment Ensure seamless integration of tools with existing systems using APIs, webhooks, SDKs, and event-driven architecture Own all aspects of application configuration and environment management to drive efficiency, reliability, and quality through automation Ensure robust security practices including IAM roles, encryption, and compliance with global data protection regulations (GDPR, CCPA) What You Will Ideally Bring: Hands-on experience with Braze, mParticle, Python, VPCs, Lambda, S3, EventBridge, SQS, SNS Strong security experience, including IAM and encryption Proficiency across MarTech platforms: mParticle, Braze, Salesforce Marketing Cloud, Tealium, Segment Strong grasp of APIs, webhooks, event-driven architecture, and SDK integrations Knowledge of identity resolution, data lakes/warehouses (Snowflake, BigQuery), and ETL pipelines Strong experience with cloud infrastructure (AWS) and DevOps/CI-CD deployment practices Contract Details: Duration: 12 months Rate: £350/day (Inside IR35) Location: London, (Hybrid) Start Date: ASAP
14/07/2026
Contractor
MarTech Administrator - 12 months - Luton- £350/day We're recruiting for a MarTech Administrator to act as the technical backbone of a marketing technology ecosystem for a leading client, ensuring seamless platform integration, secure data flow, and regulatory compliance across the MarTech stack. This role bridges marketing strategy and technology execution, combining cloud infrastructure, data governance, and marketing automation expertise to power end-to-end customer engagement. Key Responsibilities: Configure and maintain MarTech platforms such as Braze, mParticle, Salesforce Marketing Cloud, Tealium, and Segment Ensure seamless integration of tools with existing systems using APIs, webhooks, SDKs, and event-driven architecture Own all aspects of application configuration and environment management to drive efficiency, reliability, and quality through automation Ensure robust security practices including IAM roles, encryption, and compliance with global data protection regulations (GDPR, CCPA) What You Will Ideally Bring: Hands-on experience with Braze, mParticle, Python, VPCs, Lambda, S3, EventBridge, SQS, SNS Strong security experience, including IAM and encryption Proficiency across MarTech platforms: mParticle, Braze, Salesforce Marketing Cloud, Tealium, Segment Strong grasp of APIs, webhooks, event-driven architecture, and SDK integrations Knowledge of identity resolution, data lakes/warehouses (Snowflake, BigQuery), and ETL pipelines Strong experience with cloud infrastructure (AWS) and DevOps/CI-CD deployment practices Contract Details: Duration: 12 months Rate: £350/day (Inside IR35) Location: London, (Hybrid) Start Date: ASAP
Steadmanbrown, a leading Salesforce consultancy in the United Kingdom, seeks a Revenue Cloud Lead to take ownership of implementations across various industries. This role demands expertise in Salesforce architecture and will involve leading the design and delivery of complex solutions to enhance client operations. The ideal candidate will possess strong communication skills, technical proficiency in Salesforce, and experience in managing enterprise-level transformations. The company offers benefits like pension and healthcare.
14/07/2026
Full time
Steadmanbrown, a leading Salesforce consultancy in the United Kingdom, seeks a Revenue Cloud Lead to take ownership of implementations across various industries. This role demands expertise in Salesforce architecture and will involve leading the design and delivery of complex solutions to enhance client operations. The ideal candidate will possess strong communication skills, technical proficiency in Salesforce, and experience in managing enterprise-level transformations. The company offers benefits like pension and healthcare.
Business Analyst / Knowledge Architect - AI Transformation (Demand Generation) We are seeking a Business Analyst / Knowledge Architect to partner with an AI Engineer on a programme to analyse, optimise and automate Demand Generation and Marketing Operations using AI. The successful consultant will assess how demand generation currently operates, identify opportunities for AI and workflow automation, structure organisational knowledge for AI-enabled solutions, and help define the future operating model required to support scalable, AI-driven marketing operations. This role follows the same BA model being recruited elsewhere within the programme, with the primary difference being the business function under review. What You'll Do Audit and map how demand generation and wider marketing currently operates through stakeholder interviews, workshops and system analysis. Quantify manual effort, cycle times, operational costs and business impact; build business cases with clear ROI. Identify opportunities for AI, automation and workflow optimisation across marketing and demand generation processes. Design taxonomies and knowledge structures for the marketing knowledge base, ensuring information can be effectively consumed by AI systems and RAG pipelines. Produce SOPs, process maps, requirements documentation and RACI frameworks. Support governance, adoption and handover activities. Recommend the future operating model required to support AI-enabled demand generation following project completion. Requirements A specific, evidenced AI/RAG transformation project - able to clearly articulate what AI solution, assistant, copilot or RAG capability your discovery and knowledge work supported, and the business outcomes achieved. Strong process discovery, stakeholder interviewing and workshop facilitation experience. Knowledge architecture or information architecture experience, including taxonomies, metadata, content structuring and governance. Experience preparing business documentation, operational knowledge and processes for AI-enabled consumption. Ability to quantify operational processes, manual effort, cycle times, inefficiencies and automation opportunities. Strong documentation, operating model design and handover experience. Experience working alongside technical delivery teams on transformation initiatives. Highly Desirable Exposure to enterprise search, AI knowledge bases or knowledge management programmes. Experience working with HubSpot, Salesforce, marketing operations, customer operations or revenue operations. SQL, analytics or strong data literacy. Experience within SaaS or technology-led environments. Nice to Have Demand generation or marketing operations experience. Confluence, Notion or similar documentation platforms. Experience supporting AI-enabled marketing transformation.
14/07/2026
Full time
Business Analyst / Knowledge Architect - AI Transformation (Demand Generation) We are seeking a Business Analyst / Knowledge Architect to partner with an AI Engineer on a programme to analyse, optimise and automate Demand Generation and Marketing Operations using AI. The successful consultant will assess how demand generation currently operates, identify opportunities for AI and workflow automation, structure organisational knowledge for AI-enabled solutions, and help define the future operating model required to support scalable, AI-driven marketing operations. This role follows the same BA model being recruited elsewhere within the programme, with the primary difference being the business function under review. What You'll Do Audit and map how demand generation and wider marketing currently operates through stakeholder interviews, workshops and system analysis. Quantify manual effort, cycle times, operational costs and business impact; build business cases with clear ROI. Identify opportunities for AI, automation and workflow optimisation across marketing and demand generation processes. Design taxonomies and knowledge structures for the marketing knowledge base, ensuring information can be effectively consumed by AI systems and RAG pipelines. Produce SOPs, process maps, requirements documentation and RACI frameworks. Support governance, adoption and handover activities. Recommend the future operating model required to support AI-enabled demand generation following project completion. Requirements A specific, evidenced AI/RAG transformation project - able to clearly articulate what AI solution, assistant, copilot or RAG capability your discovery and knowledge work supported, and the business outcomes achieved. Strong process discovery, stakeholder interviewing and workshop facilitation experience. Knowledge architecture or information architecture experience, including taxonomies, metadata, content structuring and governance. Experience preparing business documentation, operational knowledge and processes for AI-enabled consumption. Ability to quantify operational processes, manual effort, cycle times, inefficiencies and automation opportunities. Strong documentation, operating model design and handover experience. Experience working alongside technical delivery teams on transformation initiatives. Highly Desirable Exposure to enterprise search, AI knowledge bases or knowledge management programmes. Experience working with HubSpot, Salesforce, marketing operations, customer operations or revenue operations. SQL, analytics or strong data literacy. Experience within SaaS or technology-led environments. Nice to Have Demand generation or marketing operations experience. Confluence, Notion or similar documentation platforms. Experience supporting AI-enabled marketing transformation.
Freelance Salesforce Revenue Cloud Advanced (RCA/RLM) Solution Architect Location: Remote (with overlap into UK business hours) Contract: Freelance/Contract Start Date: Monday 20th July (Ideal start) Duration: 5 - 6 month project I'm currently supporting a UK digital transformation consultancy that is looking for a hands-on Salesforce Revenue Cloud Advanced (RCA/RLM) Solution Architect/Senior Dev to join a high-profile implementation programme. Working within a small, senior team, you'll take ownership of the end-to-end solution architecture while remaining hands-on with configuration, Apex and Lightning Web Components (LWC) development. The project centres around implementing a headless, API-first Salesforce Revenue Cloud Advanced solution, integrating with E-commerce, Middleware and ERP platforms to support complex configure-price-quote (CPQ) processes. Key responsibilities Own the end-to-end Salesforce Revenue Cloud Advanced solution architecture. Design and implement Product Selling Models (PCM), Pricing Procedures, Decision Tables and quote-to-order processes. Build and optimise API-first integrations between Salesforce, Middleware, commerce platforms and ERP systems. Deliver hands-on configuration and development using Apex and LWC. Work closely with stakeholders to ensure a scalable, high-performing solution. Essential experience Proven commercial experience delivering Salesforce Revenue Cloud Advanced (RCA/RLM) solutions. Strong knowledge of Pricing Procedures, Decision Tables, Product Selling Model (PCM) and complex pricing models. Experience designing headless, API-first Salesforce architectures. Strong Apex and LWC development skills. Experience integrating Salesforce with Middleware and ERP platforms. Ability to take ownership of both architecture and hands-on delivery. This is an urgent requirement with an ideal start date of Monday 20th July , so if you have the required Revenue Cloud Advanced experience and are available, I'd be keen to speak with you.
14/07/2026
Contractor
Freelance Salesforce Revenue Cloud Advanced (RCA/RLM) Solution Architect Location: Remote (with overlap into UK business hours) Contract: Freelance/Contract Start Date: Monday 20th July (Ideal start) Duration: 5 - 6 month project I'm currently supporting a UK digital transformation consultancy that is looking for a hands-on Salesforce Revenue Cloud Advanced (RCA/RLM) Solution Architect/Senior Dev to join a high-profile implementation programme. Working within a small, senior team, you'll take ownership of the end-to-end solution architecture while remaining hands-on with configuration, Apex and Lightning Web Components (LWC) development. The project centres around implementing a headless, API-first Salesforce Revenue Cloud Advanced solution, integrating with E-commerce, Middleware and ERP platforms to support complex configure-price-quote (CPQ) processes. Key responsibilities Own the end-to-end Salesforce Revenue Cloud Advanced solution architecture. Design and implement Product Selling Models (PCM), Pricing Procedures, Decision Tables and quote-to-order processes. Build and optimise API-first integrations between Salesforce, Middleware, commerce platforms and ERP systems. Deliver hands-on configuration and development using Apex and LWC. Work closely with stakeholders to ensure a scalable, high-performing solution. Essential experience Proven commercial experience delivering Salesforce Revenue Cloud Advanced (RCA/RLM) solutions. Strong knowledge of Pricing Procedures, Decision Tables, Product Selling Model (PCM) and complex pricing models. Experience designing headless, API-first Salesforce architectures. Strong Apex and LWC development skills. Experience integrating Salesforce with Middleware and ERP platforms. Ability to take ownership of both architecture and hands-on delivery. This is an urgent requirement with an ideal start date of Monday 20th July , so if you have the required Revenue Cloud Advanced experience and are available, I'd be keen to speak with you.
Build the Future of Air Travel with Amach Join one of the world's fastest growing technical teams, where innovation meets impact. We take the time to understand your skills, ambitions, and what truly drives you-because your journey matters. Amach is an industry leading technology driven company with headquarters located in Dublin and remote teams in the UK and Europe. Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions. Founded in 2013, Amach was created to solve a specific problem in aviation: too much complexity, too little usable intelligence. We help airlines modernise their operating model using cloud, data and AI delivered by teams with deep aviation domain expertise. Our goal is to maximise airlines' operational efficiency by optimising resource use, reducing costs and increasing customer experience and satisfaction. The Role As an Account Manager, you will manage and grow assigned enterprise accounts, acting as the day to day commercial and relationship lead. You will be responsible for client satisfaction, account retention, revenue growth, pipeline management, and senior stakeholder engagement, while working closely with delivery, solution architecture, and account leadership teams. This is a hybrid role, with two days per week onsite at Heathrow, working alongside our customer and delivery teams. It requires strong relationship building skills, commercial awareness and the ability to turn customer priorities into successful outcomes. Client Relationship Management Own day to day relationships with senior stakeholders within assigned accounts Present confidently to senior management, articulating value, progress, and commercial outcomes Act as a trusted advisor, aligning Amach's capabilities to customer business priorities Revenue & Forecasting Responsibility for revenue targets and renewals within assigned accounts Build and maintain a qualified pipeline aligned to account objectives Deliver accurate forecasting through disciplined opportunity management Account Growth Contribute to account plans aligned to customer strategy Identify opportunities for account expansion, cross sell, and upsell Support new initiatives across cloud, digital transformation, data, and managed services Proactively originate new opportunities within existing accounts Support commercial negotiations and contract renewals Partner with solution and delivery leaders to shape compelling, value led propositions Salesforce & Commercial Discipline Manage opportunities, pipeline, and forecasts within Salesforce (SFDC) Maintain high standards of CRM hygiene, reporting accuracy, and deal governance Use data and insights to drive decision making and prioritisation Required Skills 3+ years' experience in Account Manager, Client Services, or similar commercial roles Experience selling or managing technology and professional services engagements, including cloud (AWS/Azure), digital transformation, data, or engineering services Demonstrated success in retaining and growing enterprise accounts Track record of pipeline management, forecasting accuracy, and target attainment Experience presenting to and influencing senior stakeholders Hands on experience using Salesforce (SFDC) for pipeline, forecasting, and reporting Strong commercial acumen and negotiation capability Excellent communication, stakeholder management, and organisational skills What's in it for you An opportunity to join a fast growing company Options for career advancement Learning and development opportunities Flexible working environment Competitive salaries based on experience Equal Opportunity Employer Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform. If you are passionate about driving customer success, advising on strategic solutions, and contributing to product innovation, we would love to hear from you!
14/07/2026
Full time
Build the Future of Air Travel with Amach Join one of the world's fastest growing technical teams, where innovation meets impact. We take the time to understand your skills, ambitions, and what truly drives you-because your journey matters. Amach is an industry leading technology driven company with headquarters located in Dublin and remote teams in the UK and Europe. Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions. Founded in 2013, Amach was created to solve a specific problem in aviation: too much complexity, too little usable intelligence. We help airlines modernise their operating model using cloud, data and AI delivered by teams with deep aviation domain expertise. Our goal is to maximise airlines' operational efficiency by optimising resource use, reducing costs and increasing customer experience and satisfaction. The Role As an Account Manager, you will manage and grow assigned enterprise accounts, acting as the day to day commercial and relationship lead. You will be responsible for client satisfaction, account retention, revenue growth, pipeline management, and senior stakeholder engagement, while working closely with delivery, solution architecture, and account leadership teams. This is a hybrid role, with two days per week onsite at Heathrow, working alongside our customer and delivery teams. It requires strong relationship building skills, commercial awareness and the ability to turn customer priorities into successful outcomes. Client Relationship Management Own day to day relationships with senior stakeholders within assigned accounts Present confidently to senior management, articulating value, progress, and commercial outcomes Act as a trusted advisor, aligning Amach's capabilities to customer business priorities Revenue & Forecasting Responsibility for revenue targets and renewals within assigned accounts Build and maintain a qualified pipeline aligned to account objectives Deliver accurate forecasting through disciplined opportunity management Account Growth Contribute to account plans aligned to customer strategy Identify opportunities for account expansion, cross sell, and upsell Support new initiatives across cloud, digital transformation, data, and managed services Proactively originate new opportunities within existing accounts Support commercial negotiations and contract renewals Partner with solution and delivery leaders to shape compelling, value led propositions Salesforce & Commercial Discipline Manage opportunities, pipeline, and forecasts within Salesforce (SFDC) Maintain high standards of CRM hygiene, reporting accuracy, and deal governance Use data and insights to drive decision making and prioritisation Required Skills 3+ years' experience in Account Manager, Client Services, or similar commercial roles Experience selling or managing technology and professional services engagements, including cloud (AWS/Azure), digital transformation, data, or engineering services Demonstrated success in retaining and growing enterprise accounts Track record of pipeline management, forecasting accuracy, and target attainment Experience presenting to and influencing senior stakeholders Hands on experience using Salesforce (SFDC) for pipeline, forecasting, and reporting Strong commercial acumen and negotiation capability Excellent communication, stakeholder management, and organisational skills What's in it for you An opportunity to join a fast growing company Options for career advancement Learning and development opportunities Flexible working environment Competitive salaries based on experience Equal Opportunity Employer Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform. If you are passionate about driving customer success, advising on strategic solutions, and contributing to product innovation, we would love to hear from you!
I'm currently working with a global organisation who are looking to expand their Salesforce team. This business is ranked as the leader in the UK within their respective field and are major users of Salesforce spanning across Sales and Marketing Cloud. They are looking for a Salesforce Developer experienced in both programmatic and declarative development, building Apex solutions and working on various integrations into Salesforce. Key Responsibilities Translate business requirements into high-quality technical solutions, ensuring alignment with Salesforce best practice. Develop complex programmatic solutions using Apex, LWC, and other Salesforce development tools. Oversee end-to-end project delivery, from requirement gathering through to deployment and post-release support. Manage deployment processes, ensuring robust version control, testing, and release management. Collaborate closely with stakeholders across technical and non-technical teams to deliver impactful solutions. Experience and Qualifications Proven experience as a Salesforce Developer, with a strong track record of delivering end-to-end Salesforce implementations. Deep understanding of Salesforce architecture, including Apex, Visualforce, Lightning Web Components (LWC), SOQL, and integrations. Hands on experience with deployment tools and methodologies (e.g. Gearset, Copado, or Salesforce DX) and best practice release management. Experience working on large-scale or greenfield Salesforce projects is highly desirable. Strong stakeholder engagement skills, with the ability to translate technical solutions into business outcomes. Benefits Company Bonus Scheme Company Pension Private Healthcare Private Dentalcare Gym Allowance
14/07/2026
Full time
I'm currently working with a global organisation who are looking to expand their Salesforce team. This business is ranked as the leader in the UK within their respective field and are major users of Salesforce spanning across Sales and Marketing Cloud. They are looking for a Salesforce Developer experienced in both programmatic and declarative development, building Apex solutions and working on various integrations into Salesforce. Key Responsibilities Translate business requirements into high-quality technical solutions, ensuring alignment with Salesforce best practice. Develop complex programmatic solutions using Apex, LWC, and other Salesforce development tools. Oversee end-to-end project delivery, from requirement gathering through to deployment and post-release support. Manage deployment processes, ensuring robust version control, testing, and release management. Collaborate closely with stakeholders across technical and non-technical teams to deliver impactful solutions. Experience and Qualifications Proven experience as a Salesforce Developer, with a strong track record of delivering end-to-end Salesforce implementations. Deep understanding of Salesforce architecture, including Apex, Visualforce, Lightning Web Components (LWC), SOQL, and integrations. Hands on experience with deployment tools and methodologies (e.g. Gearset, Copado, or Salesforce DX) and best practice release management. Experience working on large-scale or greenfield Salesforce projects is highly desirable. Strong stakeholder engagement skills, with the ability to translate technical solutions into business outcomes. Benefits Company Bonus Scheme Company Pension Private Healthcare Private Dentalcare Gym Allowance
CRM Business AnalystApplylocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 7, 2026 (28 days left to apply)job requisition id: R# Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. CRM Business Analyst Location: Central London (Hybrid: 2-3 days onsite per week) Reports to: CRM Product Manager CRM Business Analyst - Role Overview We are looking for a proactive, detail-oriented Business Analyst to bridge the gap between business stakeholders and our CRM product development team. The successful candidate will be skilled at building strong relationships across the business, eliciting and challenging requirements, and translating business needs into clear, actionable specifications for technical teams. They will play a key role in shaping CRM product enhancements, maintaining business scenarios across multiple business units, ensuring high-quality product documentation, leading User Acceptance Testing (UAT), supporting product demonstrations, and using data-driven insights to continuously improve product performance, user experience, and adoption. Key Responsibilities Requirements Management Elicit, analyse, challenge and document business requirements through workshops, interviews and stakeholder engagement. Translate business requirements into clear user stories, acceptance criteria and business scenarios for the Salesforce development team. Create process maps, wireframes / mock-ups where required to define user experience and user journey Support Product Owner in user story prioritisation based on business value, technical feasibility and strategic objectives. Define and maintain CRM business process and process catalogue Conduct data analysis to support product decisions and identify opportunities for continuous improvement. Stakeholder Management Build trusted relationships with stakeholders across business units, IT and delivery teams. Facilitate workshops to elicit, validate and refine business requirements. Challenge assumptions and identify opportunities to improve business processes. Manage stakeholder expectations and communicate progress throughout the product lifecycle. Act as the primary point of contact between business stakeholders and the Salesforce product team. Documentation & Governance Create, maintain, and update product documentation, including: + Feature specifications + Release notes + Process documentation Ensure documentation is clear, consistent, and aligned with product strategy. Maintain a structured repository of product assets and documentation. Support version control and documentation governance standards. Maintain traceability between business requirements, user stories, solution design and delivered functionality. User Acceptance Testing Own the planning and coordination of User Acceptance Testing. Develop business test scenarios and acceptance test scripts. Coordinate business users through UAT activities. Manage defects through to resolution. Support sign-off for production releases. Product Adoption & Change Prepare product demo materials, scripts, and walkthroughs. Support internal and client-facing product demonstrations. Assist in developing training materials and user guides. Partner with the Change Management team to ensure accurate product messaging. Gather feedback from demos to inform product improvements. Support tracking of key product metrics (usage, adoption, feature engagement). Train the trainer on the new functionalities Help measure the impact of new features and releases. Technical Collaboration & Delivery Work closely with the Product Owner and support in sprint planning, backlog grooming, and release preparation. Liaise with technical architects and developers in clarifying requirements and use cases Review and validation of the technical solution design developed by the technical team and ensure alignment with requirements and business scenarios Support business with structuring requests to the Support team for small change requests and own communication with the business teams. Desired Skill Set and Experience Proven experience as a Business Analyst, Product Analyst, CRM Analyst, or similar role supporting product development, digital transformation, or business change initiatives. Experience within insurance or another complex, regulated industry is desirable, with the ability to translate business needs into clear user stories, acceptance criteria, process flows, and business scenarios. Experience working in Agile delivery environments, including backlog refinement, sprint planning, release preparation, UAT planning, and collaboration with Product Owners and technical teams. Confident in engaging stakeholders across business and technology teams, gathering requirements, clarifying priorities, and managing feedback in a structured and professional manner. Excellent documentation skills, with experience creating and maintaining feature specifications, release notes, process documentation, training materials, user guides, and product repositories. Experience supporting User Acceptance Testing, including test scenario preparation, defect triage, business validation, and coordination with end users. Ability to create clear wireframes, mock-ups, walkthroughs, demo scripts, and user journey materials Comfortable working with data to identify trends, track adoption, assess product usage, and provide insights that support product decisions and continuous improvement. Strong communication and presentation skills, with the ability to support internal demonstrations, train-the-trainer sessions, and product messaging for change and adoption activities. Highly organised and detail-oriented, with the ability to manage multiple priorities, maintain governance standards, and ensure consistency across product documentation and delivery artefacts. Strong analytical and problem-solving skills. Ability to simplify complex business processes and technical concepts. Experience facilitating workshops with senior stakeholders. Ability to influence decisions without direct authority. Experience working with Salesforce or other enterprise CRM platforms (desirable/essential depending on your needs). Experience using Azure DevOps, Jira or similar backlog management tools. Experience with Visio, Lucid chart or other process modelling tools. Collaborative and proactive working style, with confidence liaising with technical architects, developers, support teams, change managers, and business stakeholders.# What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
14/07/2026
Full time
CRM Business AnalystApplylocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 7, 2026 (28 days left to apply)job requisition id: R# Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. CRM Business Analyst Location: Central London (Hybrid: 2-3 days onsite per week) Reports to: CRM Product Manager CRM Business Analyst - Role Overview We are looking for a proactive, detail-oriented Business Analyst to bridge the gap between business stakeholders and our CRM product development team. The successful candidate will be skilled at building strong relationships across the business, eliciting and challenging requirements, and translating business needs into clear, actionable specifications for technical teams. They will play a key role in shaping CRM product enhancements, maintaining business scenarios across multiple business units, ensuring high-quality product documentation, leading User Acceptance Testing (UAT), supporting product demonstrations, and using data-driven insights to continuously improve product performance, user experience, and adoption. Key Responsibilities Requirements Management Elicit, analyse, challenge and document business requirements through workshops, interviews and stakeholder engagement. Translate business requirements into clear user stories, acceptance criteria and business scenarios for the Salesforce development team. Create process maps, wireframes / mock-ups where required to define user experience and user journey Support Product Owner in user story prioritisation based on business value, technical feasibility and strategic objectives. Define and maintain CRM business process and process catalogue Conduct data analysis to support product decisions and identify opportunities for continuous improvement. Stakeholder Management Build trusted relationships with stakeholders across business units, IT and delivery teams. Facilitate workshops to elicit, validate and refine business requirements. Challenge assumptions and identify opportunities to improve business processes. Manage stakeholder expectations and communicate progress throughout the product lifecycle. Act as the primary point of contact between business stakeholders and the Salesforce product team. Documentation & Governance Create, maintain, and update product documentation, including: + Feature specifications + Release notes + Process documentation Ensure documentation is clear, consistent, and aligned with product strategy. Maintain a structured repository of product assets and documentation. Support version control and documentation governance standards. Maintain traceability between business requirements, user stories, solution design and delivered functionality. User Acceptance Testing Own the planning and coordination of User Acceptance Testing. Develop business test scenarios and acceptance test scripts. Coordinate business users through UAT activities. Manage defects through to resolution. Support sign-off for production releases. Product Adoption & Change Prepare product demo materials, scripts, and walkthroughs. Support internal and client-facing product demonstrations. Assist in developing training materials and user guides. Partner with the Change Management team to ensure accurate product messaging. Gather feedback from demos to inform product improvements. Support tracking of key product metrics (usage, adoption, feature engagement). Train the trainer on the new functionalities Help measure the impact of new features and releases. Technical Collaboration & Delivery Work closely with the Product Owner and support in sprint planning, backlog grooming, and release preparation. Liaise with technical architects and developers in clarifying requirements and use cases Review and validation of the technical solution design developed by the technical team and ensure alignment with requirements and business scenarios Support business with structuring requests to the Support team for small change requests and own communication with the business teams. Desired Skill Set and Experience Proven experience as a Business Analyst, Product Analyst, CRM Analyst, or similar role supporting product development, digital transformation, or business change initiatives. Experience within insurance or another complex, regulated industry is desirable, with the ability to translate business needs into clear user stories, acceptance criteria, process flows, and business scenarios. Experience working in Agile delivery environments, including backlog refinement, sprint planning, release preparation, UAT planning, and collaboration with Product Owners and technical teams. Confident in engaging stakeholders across business and technology teams, gathering requirements, clarifying priorities, and managing feedback in a structured and professional manner. Excellent documentation skills, with experience creating and maintaining feature specifications, release notes, process documentation, training materials, user guides, and product repositories. Experience supporting User Acceptance Testing, including test scenario preparation, defect triage, business validation, and coordination with end users. Ability to create clear wireframes, mock-ups, walkthroughs, demo scripts, and user journey materials Comfortable working with data to identify trends, track adoption, assess product usage, and provide insights that support product decisions and continuous improvement. Strong communication and presentation skills, with the ability to support internal demonstrations, train-the-trainer sessions, and product messaging for change and adoption activities. Highly organised and detail-oriented, with the ability to manage multiple priorities, maintain governance standards, and ensure consistency across product documentation and delivery artefacts. Strong analytical and problem-solving skills. Ability to simplify complex business processes and technical concepts. Experience facilitating workshops with senior stakeholders. Ability to influence decisions without direct authority. Experience working with Salesforce or other enterprise CRM platforms (desirable/essential depending on your needs). Experience using Azure DevOps, Jira or similar backlog management tools. Experience with Visio, Lucid chart or other process modelling tools. Collaborative and proactive working style, with confidence liaising with technical architects, developers, support teams, change managers, and business stakeholders.# What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
Systems IntegratorApplyremote type: Hybrid or Remote Eligiblelocations: United Kingdom - Field (Onfido): United Kingdom - London (Onfido)time type: Full timeposted on: Posted Todayjob requisition id: R004252 Join us at Entrust At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely. Get to Know Us Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It's the curiosity, dedication, and innovation that drive our success and help us anticipate the future. The Opportunity As a Systems Integrator at Entrust, you will play a key role in enabling customers to successfully integrate Entrust's Identity and Security solutions into their platforms and business processes.Working within our Implementation & Technical Services (Professional Services) team, you will support customer integrations by providing technical guidance and helping deliver high-quality implementations across APIs, SDKs, and supporting infrastructure.You will work closely with customers and internal teams from project kickoff through launch, helping ensure integrations are delivered effectively, customers realise value quickly, and are set up for long-term success on the Entrust platform.This is a customer-facing role suited to someone with strong technical foundations, good communication skills, and the ability to contribute across multiple integrations with appropriate support and guidance from senior team members. What you'll do As a Systems Integrator, you will: Customer Integration & Delivery Support customer onboarding and post-sales integration engagements, delivering Entrust's Integration and Implementation Services packages remotely. Provide hands-on guidance on integrating Entrust solutions via REST APIs, SDKs, and supporting workflows. Assist customers in following best-practice integration patterns, including error handling, performance considerations, and go-live readiness. Work with customers to understand business requirements and help translate them into effective technical implementations. Technical Expertise & Delivery Support Build working knowledge of Entrust's identity, verification, and security products and their implementation. Support different integration pathways, including APIs, mobile SDKs, and web SDKs. Review customer implementations and provide structured feedback with guidance from senior team members. Assist in troubleshooting integration issues in collaboration with Support and Engineering teams. Cross-functional Collaboration Work with Sales, Customer Success, Support, and Product teams to help ensure smooth customer onboarding and delivery. Share feedback from customer implementations to help improve products, documentation, and processes. Support pre- and post-sales discussions by providing technical context where required. Operational Excellence Manage assigned customer engagements, maintaining clear communication and documentation throughout. Follow established delivery processes, tools, and best practices defined by the Professional Services team. Contribute to internal knowledge sharing, documentation, and continuous improvement initiatives. What we're looking for: Essential experience and skills 2+ years' experience in a customer-facing technical role such as Systems Integration, Professional Services, Technical Support, or Technical Consulting. Foundational understanding of RESTful APIs, integration patterns, and modern SaaS architectures. Experience supporting or contributing to technical integrations and customer onboarding. Ability to communicate technical concepts clearly to both technical and non-technical audiences. Strong organisational skills and ability to manage multiple tasks or projects with support. Desirable experience Experience in SaaS, identity, security, payments, or verification domains. Exposure to at least one development language or platform (e.g. JavaScript, iOS, Android). Familiarity with web technologies such as XML and CSS. Familiarity with tools used in integrations and diagnostics (e.g. Postman, API logs). Experience working with CRM or internal tooling such as Salesforce. Additional European language skills (French, Spanish, or German).LI-NR1At Entrust, we don't just offer jobs - we offer career journeys. Here is what you can expect when you join our team: Career Growth: Whether you're a budding developer or a seasoned expert, we're invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority. Flexibility: Life is all about balance. Whether you're remote, hybrid, or on-site, we offer flexible options that fit your lifestyle. Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.We believe in securing identities-but it doesn't stop there. At Entrust, we're passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we're creating a community where everyone is encouraged to be themselves. Ready to Make an Impact? If you're excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let's build a more secure world-together. Apply today! For more information, visit . Follow us on, LinkedIn, Facebook, Instagram, and YouTube For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact .
14/07/2026
Full time
Systems IntegratorApplyremote type: Hybrid or Remote Eligiblelocations: United Kingdom - Field (Onfido): United Kingdom - London (Onfido)time type: Full timeposted on: Posted Todayjob requisition id: R004252 Join us at Entrust At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely. Get to Know Us Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It's the curiosity, dedication, and innovation that drive our success and help us anticipate the future. The Opportunity As a Systems Integrator at Entrust, you will play a key role in enabling customers to successfully integrate Entrust's Identity and Security solutions into their platforms and business processes.Working within our Implementation & Technical Services (Professional Services) team, you will support customer integrations by providing technical guidance and helping deliver high-quality implementations across APIs, SDKs, and supporting infrastructure.You will work closely with customers and internal teams from project kickoff through launch, helping ensure integrations are delivered effectively, customers realise value quickly, and are set up for long-term success on the Entrust platform.This is a customer-facing role suited to someone with strong technical foundations, good communication skills, and the ability to contribute across multiple integrations with appropriate support and guidance from senior team members. What you'll do As a Systems Integrator, you will: Customer Integration & Delivery Support customer onboarding and post-sales integration engagements, delivering Entrust's Integration and Implementation Services packages remotely. Provide hands-on guidance on integrating Entrust solutions via REST APIs, SDKs, and supporting workflows. Assist customers in following best-practice integration patterns, including error handling, performance considerations, and go-live readiness. Work with customers to understand business requirements and help translate them into effective technical implementations. Technical Expertise & Delivery Support Build working knowledge of Entrust's identity, verification, and security products and their implementation. Support different integration pathways, including APIs, mobile SDKs, and web SDKs. Review customer implementations and provide structured feedback with guidance from senior team members. Assist in troubleshooting integration issues in collaboration with Support and Engineering teams. Cross-functional Collaboration Work with Sales, Customer Success, Support, and Product teams to help ensure smooth customer onboarding and delivery. Share feedback from customer implementations to help improve products, documentation, and processes. Support pre- and post-sales discussions by providing technical context where required. Operational Excellence Manage assigned customer engagements, maintaining clear communication and documentation throughout. Follow established delivery processes, tools, and best practices defined by the Professional Services team. Contribute to internal knowledge sharing, documentation, and continuous improvement initiatives. What we're looking for: Essential experience and skills 2+ years' experience in a customer-facing technical role such as Systems Integration, Professional Services, Technical Support, or Technical Consulting. Foundational understanding of RESTful APIs, integration patterns, and modern SaaS architectures. Experience supporting or contributing to technical integrations and customer onboarding. Ability to communicate technical concepts clearly to both technical and non-technical audiences. Strong organisational skills and ability to manage multiple tasks or projects with support. Desirable experience Experience in SaaS, identity, security, payments, or verification domains. Exposure to at least one development language or platform (e.g. JavaScript, iOS, Android). Familiarity with web technologies such as XML and CSS. Familiarity with tools used in integrations and diagnostics (e.g. Postman, API logs). Experience working with CRM or internal tooling such as Salesforce. Additional European language skills (French, Spanish, or German).LI-NR1At Entrust, we don't just offer jobs - we offer career journeys. Here is what you can expect when you join our team: Career Growth: Whether you're a budding developer or a seasoned expert, we're invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority. Flexibility: Life is all about balance. Whether you're remote, hybrid, or on-site, we offer flexible options that fit your lifestyle. Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.We believe in securing identities-but it doesn't stop there. At Entrust, we're passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we're creating a community where everyone is encouraged to be themselves. Ready to Make an Impact? If you're excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let's build a more secure world-together. Apply today! For more information, visit . Follow us on, LinkedIn, Facebook, Instagram, and YouTube For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact .
Salesforce Technical Project Manager (FTC) Borough, South London (SE1 1EP) - Hybrid Worldwide Events Group Worldwide Events Group, founded in 2004, is a recognised leader in global MICE and luxury travel. Across our portfolio, we bring people together and facilitate meaningful relationships, a philosophy we call H2H, human to human connection. Innovation drives our evolution. We're embracing AI to elevate personalisation, streamline event design and create smarter, more intuitive experiences for our global communities. Private Luxury Events: Expect the Extraordinary Private Luxury Events delivers world class experiences to the luxury travel community through its event brands Amour, Private Luxury, TFest and Ultra. Our ethos has always been to put the human experience first. This mantra has powered some of the most respected events in the industry, inspiring thousands of luxury travel professionals around the world and at the heart of everything we do lies a passion for connecting people. M&I M&I brings together high calibre meeting planners and exhibitors from the hospitality industry through a series of standout events across Europe, the Middle East, and the Americas. Our portfolio includes M&I Expo, M&I Flagship, M&I Healthcare, and M&I Luxe. We create beautifully crafted events that spark meaningful engagement, from curated 1-2-1 meetings to immersive moments that showcase exceptional destinations, hotels, venues and MICE services. Our events take place across Europe, the Americas and the Middle East in some of the world's most extraordinary destinations. The Role Salesforce is the operational backbone of the business, supporting commercial, operational, and customer facing workflows across all brands. We are in an active period of platform growth, implementing Data Cloud, exploring AI driven workflows through Salesforce Agentforce, and clearing legacy technical debt to build a stronger foundation for the next phase of the business. This is a role for someone who wants to be right in the middle of that. We're looking for a mid weight Salesforce Technical Project Manager to own and drive the delivery of high impact CRM and platform projects across the business. This is a hands on role: you'll be expected to scope, design, and deliver, working autonomously and making sound technical decisions independently while keeping internal stakeholders aligned and our external MSP and contractors focused and accountable. You'll work closely with our internal CRM Manager, with a portion of your time dedicated to their technical development and growth. This is a collaborative relationship, not a line management one, but it is an important part of the role. The internal teams you'll serve include Operations, Customer Experience, Technology, Sales, and Buyer Recruitment. This is an operationally focused Salesforce role, not a marketing Salesforce role, though familiarity with Salesforce marketing modules is a welcome bonus. This is a Fixed Term Contract (6 months), with potential to convert to permanent, reporting to the Head of Event Technology. Responsibilities Leading end-to-end delivery of Salesforce projects, from scoping and solution design through to implementation and handover. Managing scoping, quality assurance, and stakeholder communications for projects delivered with our MSP and contractors. Designing technically sound solutions using Apex, Flow, and Salesforce integration architecture. Getting hands on when needed, you won't always have a developer available, and you should be comfortable stepping in. Resolving existing technical debt and Apex issues, working through a backlog of structural improvements that underpin future platform capability. Leading the implementation of Data Cloud, establishing the data architecture to support our operational and AI ambitions. Researching and driving the implementation of Salesforce Agentforce Coworker, working through prerequisites, and building a phased adoption recommendation. Owning project timelines, stakeholder communications, and delivery milestones across concurrent workstreams (budget and high level timeline ownership sit with the Head of Event Technology). Actively mentoring and upskilling our CRM Manager to support her in achieving the Salesforce CRM Admin certification, dedicating at least 10% of your time to this. Due to the nature of our work, you may occasionally be required to work outside standard hours to attend and support our events or meet key deadlines. You'll thrive in this Salesforce Technical Project Manager role if you bring: Demonstrable hands on experience with Flow, Salesforce integration architecture, and at least a working knowledge of APEX. Strong project management skills: you're comfortable owning a project from brief to delivery without close supervision. The ability to design scalable and future proof solutions and explain and defend your technical decisions clearly to both technical and non technical stakeholders. Experience coordinating with external developers, MSPs, or contractors, scoping work, reviewing quality, and keeping delivery on track. A collaborative working style with a genuine interest in sharing knowledge and building capability in others. Comfortable working across a range of internal teams with varying levels of technical literacy. Familiarity with Service Cloud, Data Cloud and/or Agentforce is a strong advantage, or a clear track record of getting up to speed quickly on new Salesforce products. Salesforce certifications. We offer a thoughtful package designed to support your wellbeing, growth, and work life balance. Basic salary of £60,000 - £65,000 (pro rata for the length of the fixed term contract). 28 days holiday plus UK bank holidays, with additional days awarded for length of service. A centrally located London office with a summer terrace within walking distance of the world famous Borough Market. Regular employee social events supported by our Happiness & Culture team. Monthly contribution towards Bupa private health insurance (post probation). Employee Assistance Program offering confidential wellbeing support. Enhanced maternity and paternity leave to support growing families. 4 pm Friday finish! Our Commitment to Diversity We foster an environment where everyone feels respected, valued, and able to thrive. We welcome individuals of all backgrounds, identities, and lived experiences, including differences in gender identity, orientation, expression, age, race, ethnicity, physical or mental ability, neurodiversity, religion or belief, and socio economic background. Our diversity strengthens our perspective, fuels innovation, and deepens our connection to the clients and communities we serve around the world.
14/07/2026
Full time
Salesforce Technical Project Manager (FTC) Borough, South London (SE1 1EP) - Hybrid Worldwide Events Group Worldwide Events Group, founded in 2004, is a recognised leader in global MICE and luxury travel. Across our portfolio, we bring people together and facilitate meaningful relationships, a philosophy we call H2H, human to human connection. Innovation drives our evolution. We're embracing AI to elevate personalisation, streamline event design and create smarter, more intuitive experiences for our global communities. Private Luxury Events: Expect the Extraordinary Private Luxury Events delivers world class experiences to the luxury travel community through its event brands Amour, Private Luxury, TFest and Ultra. Our ethos has always been to put the human experience first. This mantra has powered some of the most respected events in the industry, inspiring thousands of luxury travel professionals around the world and at the heart of everything we do lies a passion for connecting people. M&I M&I brings together high calibre meeting planners and exhibitors from the hospitality industry through a series of standout events across Europe, the Middle East, and the Americas. Our portfolio includes M&I Expo, M&I Flagship, M&I Healthcare, and M&I Luxe. We create beautifully crafted events that spark meaningful engagement, from curated 1-2-1 meetings to immersive moments that showcase exceptional destinations, hotels, venues and MICE services. Our events take place across Europe, the Americas and the Middle East in some of the world's most extraordinary destinations. The Role Salesforce is the operational backbone of the business, supporting commercial, operational, and customer facing workflows across all brands. We are in an active period of platform growth, implementing Data Cloud, exploring AI driven workflows through Salesforce Agentforce, and clearing legacy technical debt to build a stronger foundation for the next phase of the business. This is a role for someone who wants to be right in the middle of that. We're looking for a mid weight Salesforce Technical Project Manager to own and drive the delivery of high impact CRM and platform projects across the business. This is a hands on role: you'll be expected to scope, design, and deliver, working autonomously and making sound technical decisions independently while keeping internal stakeholders aligned and our external MSP and contractors focused and accountable. You'll work closely with our internal CRM Manager, with a portion of your time dedicated to their technical development and growth. This is a collaborative relationship, not a line management one, but it is an important part of the role. The internal teams you'll serve include Operations, Customer Experience, Technology, Sales, and Buyer Recruitment. This is an operationally focused Salesforce role, not a marketing Salesforce role, though familiarity with Salesforce marketing modules is a welcome bonus. This is a Fixed Term Contract (6 months), with potential to convert to permanent, reporting to the Head of Event Technology. Responsibilities Leading end-to-end delivery of Salesforce projects, from scoping and solution design through to implementation and handover. Managing scoping, quality assurance, and stakeholder communications for projects delivered with our MSP and contractors. Designing technically sound solutions using Apex, Flow, and Salesforce integration architecture. Getting hands on when needed, you won't always have a developer available, and you should be comfortable stepping in. Resolving existing technical debt and Apex issues, working through a backlog of structural improvements that underpin future platform capability. Leading the implementation of Data Cloud, establishing the data architecture to support our operational and AI ambitions. Researching and driving the implementation of Salesforce Agentforce Coworker, working through prerequisites, and building a phased adoption recommendation. Owning project timelines, stakeholder communications, and delivery milestones across concurrent workstreams (budget and high level timeline ownership sit with the Head of Event Technology). Actively mentoring and upskilling our CRM Manager to support her in achieving the Salesforce CRM Admin certification, dedicating at least 10% of your time to this. Due to the nature of our work, you may occasionally be required to work outside standard hours to attend and support our events or meet key deadlines. You'll thrive in this Salesforce Technical Project Manager role if you bring: Demonstrable hands on experience with Flow, Salesforce integration architecture, and at least a working knowledge of APEX. Strong project management skills: you're comfortable owning a project from brief to delivery without close supervision. The ability to design scalable and future proof solutions and explain and defend your technical decisions clearly to both technical and non technical stakeholders. Experience coordinating with external developers, MSPs, or contractors, scoping work, reviewing quality, and keeping delivery on track. A collaborative working style with a genuine interest in sharing knowledge and building capability in others. Comfortable working across a range of internal teams with varying levels of technical literacy. Familiarity with Service Cloud, Data Cloud and/or Agentforce is a strong advantage, or a clear track record of getting up to speed quickly on new Salesforce products. Salesforce certifications. We offer a thoughtful package designed to support your wellbeing, growth, and work life balance. Basic salary of £60,000 - £65,000 (pro rata for the length of the fixed term contract). 28 days holiday plus UK bank holidays, with additional days awarded for length of service. A centrally located London office with a summer terrace within walking distance of the world famous Borough Market. Regular employee social events supported by our Happiness & Culture team. Monthly contribution towards Bupa private health insurance (post probation). Employee Assistance Program offering confidential wellbeing support. Enhanced maternity and paternity leave to support growing families. 4 pm Friday finish! Our Commitment to Diversity We foster an environment where everyone feels respected, valued, and able to thrive. We welcome individuals of all backgrounds, identities, and lived experiences, including differences in gender identity, orientation, expression, age, race, ethnicity, physical or mental ability, neurodiversity, religion or belief, and socio economic background. Our diversity strengthens our perspective, fuels innovation, and deepens our connection to the clients and communities we serve around the world.
Salesforce Technical Project Manager (FTC) Borough, South London (SE1 1EP) - Hybrid The Role Salesforce is the operational backbone of the business, supporting commercial, operational, and customer-facing workflows across all brands. We are in an active period of platform growth, implementing Data Cloud, exploring AI-driven workflows through Salesforce Agentforce, and clearing legacy technical debt to build a stronger foundation for the next phase of the business. This is a role for someone who wants to be right in the middle of that. We're looking for a mid-weight Salesforce Technical Project Manager to own and drive the delivery of high-impact CRM and platform projects across the business. This is a hands on role: you'll be expected to scope, design, and deliver, working autonomously and making sound technical decisions independently while keeping internal stakeholders aligned and our external MSP and contractors focused and accountable. You'll work closely with our internal CRM Manager, with a portion of your time dedicated to their technical development and growth. This is a collaborative relationship, not a line management one, but it is an important part of the role. The internal teams you'll serve include Operations, Customer Experience, Technology, Sales, and Buyer Recruitment. This is an operationally focused Salesforce role, not a marketing Salesforce role, though familiarity with Salesforce marketing modules is a welcome bonus. This is a Fixed Term Contract (6 months), with potential to convert to permanent, reporting to the Head of Event Technology. Responsibilities Leading end-to-end delivery of Salesforce projects, from scoping and solution design through to implementation and handover. Managing scoping, quality assurance, and stakeholder communications for projects delivered with our MSP and contractors. Designing technically sound solutions using Apex, Flow, and Salesforce integration architecture. Getting hands on when needed, you won't always have a developer available, and you should be comfortable stepping in. Resolving existing technical debt and Apex issues, working through a backlog of structural improvements that underpin future platform capability. Leading the implementation of Data Cloud, establishing the data architecture to support our operational and AI ambitions. Researching and driving the implementation of Salesforce Agentforce Coworker, working through prerequisites, and building a phased adoption recommendation. Owning project timelines, stakeholder communications, and delivery milestones across concurrent workstreams (budget and high-level timeline ownership sit with the Head of Event Technology). Actively mentoring and upskilling our CRM Manager to support her in achieving the Salesforce CRM Admin certification, dedicating at least 10% of your time to this. Due to the nature of our work, you may occasionally be required to work outside standard hours to support events or meet key deadlines. Qualifications Demonstrable hands on experience with Flow, Salesforce integration architecture, and at least a working knowledge of APEX. Strong project management skills: you're comfortable owning a project from brief to delivery without close supervision. The ability to design scalable and future-proof solutions and explain and defend your technical decisions clearly to both technical and non-technical stakeholders. Experience coordinating with external developers, MSPs, or contractors, scoping work, reviewing quality, and keeping delivery on track. A collaborative working style with a genuine interest in sharing knowledge and building capability in others. Comfortable working across a range of internal teams with varying levels of technical literacy. Familiarity with Service Cloud, Data Cloud and/or Agentforce is a strong advantage, or a clear track record of getting up to speed quickly on new Salesforce products. Salesforce certifications. Benefits Basic salary of £60,000 - £65,000 (pro rata for the length of the fixed term contract). 28 days holiday plus UK bank holidays, with additional days awarded for length of service. A centrally located London office with a summer terrace within walking distance of the world-famous Borough Market. Regular employee social events supported by our Happiness & Culture team. Monthly contribution towards Bupa private health insurance (post probation). Employee Assistance Program offering confidential wellbeing support. Enhanced maternity and paternity leave to support growing families. 4 pm Friday finish! Our Commitment to Diversity We foster an environment where everyone feels respected, valued, and able to thrive. We welcome individuals of all backgrounds, identities, and lived experiences, including differences in gender identity, orientation, expression, age, race, ethnicity, physical or mental ability, neurodiversity, religion or belief, and socio economic background. Our diversity strengthens our perspective, fuels innovation, and deepens our connection to the clients and communities we serve around the world.
14/07/2026
Full time
Salesforce Technical Project Manager (FTC) Borough, South London (SE1 1EP) - Hybrid The Role Salesforce is the operational backbone of the business, supporting commercial, operational, and customer-facing workflows across all brands. We are in an active period of platform growth, implementing Data Cloud, exploring AI-driven workflows through Salesforce Agentforce, and clearing legacy technical debt to build a stronger foundation for the next phase of the business. This is a role for someone who wants to be right in the middle of that. We're looking for a mid-weight Salesforce Technical Project Manager to own and drive the delivery of high-impact CRM and platform projects across the business. This is a hands on role: you'll be expected to scope, design, and deliver, working autonomously and making sound technical decisions independently while keeping internal stakeholders aligned and our external MSP and contractors focused and accountable. You'll work closely with our internal CRM Manager, with a portion of your time dedicated to their technical development and growth. This is a collaborative relationship, not a line management one, but it is an important part of the role. The internal teams you'll serve include Operations, Customer Experience, Technology, Sales, and Buyer Recruitment. This is an operationally focused Salesforce role, not a marketing Salesforce role, though familiarity with Salesforce marketing modules is a welcome bonus. This is a Fixed Term Contract (6 months), with potential to convert to permanent, reporting to the Head of Event Technology. Responsibilities Leading end-to-end delivery of Salesforce projects, from scoping and solution design through to implementation and handover. Managing scoping, quality assurance, and stakeholder communications for projects delivered with our MSP and contractors. Designing technically sound solutions using Apex, Flow, and Salesforce integration architecture. Getting hands on when needed, you won't always have a developer available, and you should be comfortable stepping in. Resolving existing technical debt and Apex issues, working through a backlog of structural improvements that underpin future platform capability. Leading the implementation of Data Cloud, establishing the data architecture to support our operational and AI ambitions. Researching and driving the implementation of Salesforce Agentforce Coworker, working through prerequisites, and building a phased adoption recommendation. Owning project timelines, stakeholder communications, and delivery milestones across concurrent workstreams (budget and high-level timeline ownership sit with the Head of Event Technology). Actively mentoring and upskilling our CRM Manager to support her in achieving the Salesforce CRM Admin certification, dedicating at least 10% of your time to this. Due to the nature of our work, you may occasionally be required to work outside standard hours to support events or meet key deadlines. Qualifications Demonstrable hands on experience with Flow, Salesforce integration architecture, and at least a working knowledge of APEX. Strong project management skills: you're comfortable owning a project from brief to delivery without close supervision. The ability to design scalable and future-proof solutions and explain and defend your technical decisions clearly to both technical and non-technical stakeholders. Experience coordinating with external developers, MSPs, or contractors, scoping work, reviewing quality, and keeping delivery on track. A collaborative working style with a genuine interest in sharing knowledge and building capability in others. Comfortable working across a range of internal teams with varying levels of technical literacy. Familiarity with Service Cloud, Data Cloud and/or Agentforce is a strong advantage, or a clear track record of getting up to speed quickly on new Salesforce products. Salesforce certifications. Benefits Basic salary of £60,000 - £65,000 (pro rata for the length of the fixed term contract). 28 days holiday plus UK bank holidays, with additional days awarded for length of service. A centrally located London office with a summer terrace within walking distance of the world-famous Borough Market. Regular employee social events supported by our Happiness & Culture team. Monthly contribution towards Bupa private health insurance (post probation). Employee Assistance Program offering confidential wellbeing support. Enhanced maternity and paternity leave to support growing families. 4 pm Friday finish! Our Commitment to Diversity We foster an environment where everyone feels respected, valued, and able to thrive. We welcome individuals of all backgrounds, identities, and lived experiences, including differences in gender identity, orientation, expression, age, race, ethnicity, physical or mental ability, neurodiversity, religion or belief, and socio economic background. Our diversity strengthens our perspective, fuels innovation, and deepens our connection to the clients and communities we serve around the world.
At Astound Digital, we are pioneers in the digital landscape, dedicated to transforming how the world interacts with technology, data, and creativity. Our role as trusted advisors in the digital landscape empowers the world's most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, nimble approach that instills confidence in our clients. We embrace the power of Artificial Intelligence (AI) to drive innovation, efficiency, and better outcomes for our clients and employees. Join us to navigate and lead in the ever-changing digital world, where your impact will extend beyond the ordinary. Job Purpose As a Salesforce Solution Architect, you will lead high-performance, feature-driven development teams in building enterprise-level solutions for global brands. You will act as a critical technical authority during the entire project lifecycle, from initial presales and architectural design to final delivery and escalation management. Your goal is to translate complex customer needs into robust technical roadmaps. Key Responsibilities Lead and mentor technical development teams to ensure the successful delivery of complex Salesforce projects. Drive presales activities including RFP responses, effort estimation, technical demos, and client presentations. Provide expert architectural guidance on Salesforce best practices, system integration, and process improvements Take full ownership of technical project health, collaborating with stakeholders to resolve open issues and roadblocks. Define and oversee the implementation of scalable solutions using the Lightning Framework and Salesforce APIs Monitor Salesforce market trends and emerging features to provide thought leadership and innovative solutioning. Professionalize the development process by aligning team execution with specific customer needs and architectural standards. Qualifications and Skills 5+ years of overall Salesforce experience with at least 1 year as a Subject Matter Expert for Salesforce Core implementations. 3+ years of advanced experience with Apex programming, including triggers, controllers, and asynchronous processing. 2+ years of hands on development experience with Lightning Aura Components or Lightning Web Components (LWC). Proven experience leading technical development teams in an enterprise environment. Demonstrated ability to estimate complex RFP pursuits and document foundational technical assumptions. Strong proficiency with standard Salesforce APIs (REST, Bulk, Streaming) and data migration tools. Deep understanding of the Salesforce SDLC and experience managing geographically distributed teams. Knowledge of object oriented design, architectural patterns, and modularity principles for complex software projects. What we offer in return Global Collaboration: The opportunity to work daily with diverse and talented professionals across the globe. Off the Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing. Well being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans. Real Work Life Balance: Dependent on location, we offer remote, in office, or hybrid working modes; flexible hours; work life balance support on every stage and level. Why work for Astound Digital? Whether you're working directly with our world renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches. Grow your career with Astound Digital, and discover exciting opportunities while doing the work you love!
14/07/2026
Full time
At Astound Digital, we are pioneers in the digital landscape, dedicated to transforming how the world interacts with technology, data, and creativity. Our role as trusted advisors in the digital landscape empowers the world's most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, nimble approach that instills confidence in our clients. We embrace the power of Artificial Intelligence (AI) to drive innovation, efficiency, and better outcomes for our clients and employees. Join us to navigate and lead in the ever-changing digital world, where your impact will extend beyond the ordinary. Job Purpose As a Salesforce Solution Architect, you will lead high-performance, feature-driven development teams in building enterprise-level solutions for global brands. You will act as a critical technical authority during the entire project lifecycle, from initial presales and architectural design to final delivery and escalation management. Your goal is to translate complex customer needs into robust technical roadmaps. Key Responsibilities Lead and mentor technical development teams to ensure the successful delivery of complex Salesforce projects. Drive presales activities including RFP responses, effort estimation, technical demos, and client presentations. Provide expert architectural guidance on Salesforce best practices, system integration, and process improvements Take full ownership of technical project health, collaborating with stakeholders to resolve open issues and roadblocks. Define and oversee the implementation of scalable solutions using the Lightning Framework and Salesforce APIs Monitor Salesforce market trends and emerging features to provide thought leadership and innovative solutioning. Professionalize the development process by aligning team execution with specific customer needs and architectural standards. Qualifications and Skills 5+ years of overall Salesforce experience with at least 1 year as a Subject Matter Expert for Salesforce Core implementations. 3+ years of advanced experience with Apex programming, including triggers, controllers, and asynchronous processing. 2+ years of hands on development experience with Lightning Aura Components or Lightning Web Components (LWC). Proven experience leading technical development teams in an enterprise environment. Demonstrated ability to estimate complex RFP pursuits and document foundational technical assumptions. Strong proficiency with standard Salesforce APIs (REST, Bulk, Streaming) and data migration tools. Deep understanding of the Salesforce SDLC and experience managing geographically distributed teams. Knowledge of object oriented design, architectural patterns, and modularity principles for complex software projects. What we offer in return Global Collaboration: The opportunity to work daily with diverse and talented professionals across the globe. Off the Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing. Well being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans. Real Work Life Balance: Dependent on location, we offer remote, in office, or hybrid working modes; flexible hours; work life balance support on every stage and level. Why work for Astound Digital? Whether you're working directly with our world renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches. Grow your career with Astound Digital, and discover exciting opportunities while doing the work you love!
Join Astound Commerce Corporation as a Salesforce Solution Architect, where you'll lead development teams to build enterprise-level solutions for global brands. Your role is crucial in architecting customer-tailored solutions and mentoring technical teams for successful project deliveries. With a minimum of 5 years in Salesforce, including experience with Apex programming and Lightning components, this position offers significant career growth and a focus on work-life balance across various working modes.
14/07/2026
Full time
Join Astound Commerce Corporation as a Salesforce Solution Architect, where you'll lead development teams to build enterprise-level solutions for global brands. Your role is crucial in architecting customer-tailored solutions and mentoring technical teams for successful project deliveries. With a minimum of 5 years in Salesforce, including experience with Apex programming and Lightning components, this position offers significant career growth and a focus on work-life balance across various working modes.
Job Title: Product Architect Division: Data, Technology and Innovation Department: Digital Systems Salary: National (Leeds) ranging from £72,100 to £103,000 (salary offered will be based on skills and experience) Grade: Technical Specialist - Regulatory Responsibilities Produce architectural product solutions including technology and service ensuring solutions meet product objectives in a repeatable and generic fashion and consider capacity management, ITSCM, security and software licensing requirements. Identify opportunities for product innovation and shape design proposals for taking this forward. Shape product roadmaps which identify the scope, prioritisation and timeframes for delivery of capability. Provide contributions to the relevant communities of practice through thought leadership, coaching and mentoring to help colleagues grow business, technical and product architect skills across Technology. Work on high impact, fast paced initiatives using the latest tools, technologies and training, continually building in demand skills and staying in the profession. Collaborate in a friendly, inclusive environment with a genuinely supportive management team, enabling performance at best and growth with confidence. Gain real world experience across regulated industries by contributing to meaningful work that safeguards critical services, making a real difference to the lives of millions of people. Skills Required Minimum: Proven experience working with Salesforce CRM. Experience as a product architect (Software, Data, Application, System or Security) with architectural responsibility for software products. Significant experience working through the end to end project and product delivery lifecycle with employees, third party or offshore suppliers following development methodologies (Prince2, Scrum, Agile, DevOps). Essential: Salesforce proficiency including Salesforce Architect, Developer and Admin certifications with progress toward additional certifications and experience with Salesforce OmniStudio Vlocity. Extensive solution architecture background with significant experience in financial services or government regulatory bodies delivering strategies, roadmaps and architectural delivery plans on large scale projects. Demonstrated ability to innovate within a product stack while maintaining enterprise architecture adherence, abstracting project specific needs into reusable generic product architectures. Formal architecture methodology experience including TOGAF and ITIL certification, practical use of architecture modelling tools such as Erwin and Solidatus and UML proficiency. Broad technology knowledge across modern technology trends and industry standards with understanding of IT products as services and best practice application solution and platform architectures. Commercially aware with the ability to understand supplier proposals, manage trade offs and promote cost effective architectural solutions. Experience managing architectural risk across the full project lifecycle and live run environments ensuring stability, scalability and compliance. Benefits 28 days annual leave plus bank holidays. Hybrid model: employees work a minimum of 40% in the office each month (expectation 50% for senior leaders). From September, a minimum of 50% in the office each month (60% for Directors and Executive Directors). Non contributory pension (8-12% depending on age) and life assurance at eight times your salary. Private healthcare with Bupa, income protection and 24/7 Employee Assistance. 35 hours of paid volunteering annually. A flexible benefits scheme designed around your lifestyle.
14/07/2026
Full time
Job Title: Product Architect Division: Data, Technology and Innovation Department: Digital Systems Salary: National (Leeds) ranging from £72,100 to £103,000 (salary offered will be based on skills and experience) Grade: Technical Specialist - Regulatory Responsibilities Produce architectural product solutions including technology and service ensuring solutions meet product objectives in a repeatable and generic fashion and consider capacity management, ITSCM, security and software licensing requirements. Identify opportunities for product innovation and shape design proposals for taking this forward. Shape product roadmaps which identify the scope, prioritisation and timeframes for delivery of capability. Provide contributions to the relevant communities of practice through thought leadership, coaching and mentoring to help colleagues grow business, technical and product architect skills across Technology. Work on high impact, fast paced initiatives using the latest tools, technologies and training, continually building in demand skills and staying in the profession. Collaborate in a friendly, inclusive environment with a genuinely supportive management team, enabling performance at best and growth with confidence. Gain real world experience across regulated industries by contributing to meaningful work that safeguards critical services, making a real difference to the lives of millions of people. Skills Required Minimum: Proven experience working with Salesforce CRM. Experience as a product architect (Software, Data, Application, System or Security) with architectural responsibility for software products. Significant experience working through the end to end project and product delivery lifecycle with employees, third party or offshore suppliers following development methodologies (Prince2, Scrum, Agile, DevOps). Essential: Salesforce proficiency including Salesforce Architect, Developer and Admin certifications with progress toward additional certifications and experience with Salesforce OmniStudio Vlocity. Extensive solution architecture background with significant experience in financial services or government regulatory bodies delivering strategies, roadmaps and architectural delivery plans on large scale projects. Demonstrated ability to innovate within a product stack while maintaining enterprise architecture adherence, abstracting project specific needs into reusable generic product architectures. Formal architecture methodology experience including TOGAF and ITIL certification, practical use of architecture modelling tools such as Erwin and Solidatus and UML proficiency. Broad technology knowledge across modern technology trends and industry standards with understanding of IT products as services and best practice application solution and platform architectures. Commercially aware with the ability to understand supplier proposals, manage trade offs and promote cost effective architectural solutions. Experience managing architectural risk across the full project lifecycle and live run environments ensuring stability, scalability and compliance. Benefits 28 days annual leave plus bank holidays. Hybrid model: employees work a minimum of 40% in the office each month (expectation 50% for senior leaders). From September, a minimum of 50% in the office each month (60% for Directors and Executive Directors). Non contributory pension (8-12% depending on age) and life assurance at eight times your salary. Private healthcare with Bupa, income protection and 24/7 Employee Assistance. 35 hours of paid volunteering annually. A flexible benefits scheme designed around your lifestyle.
PSR Limited in Leeds is seeking a Product Architect to join the Data, Technology and Innovation division. You will develop architectural product solutions, ensuring alignment with product objectives and compliance considerations. The role requires extensive Salesforce experience, end-to-end delivery skills, and a track record of shaping roadmaps. You will mentor colleagues and contribute to secure, scalable, and innovative product architectures across regulated industries.
14/07/2026
Full time
PSR Limited in Leeds is seeking a Product Architect to join the Data, Technology and Innovation division. You will develop architectural product solutions, ensuring alignment with product objectives and compliance considerations. The role requires extensive Salesforce experience, end-to-end delivery skills, and a track record of shaping roadmaps. You will mentor colleagues and contribute to secure, scalable, and innovative product architectures across regulated industries.
Solution Architect Up to £90,000 + Benefits Hybrid Working Midlands HQ (ideally once per month, but can be flexible for the right candidate) My client is seeking an experienced Solution Architect to support a major business transformation programme spanning customer engagement, digital experience, data and AI-driven capabilities. This is a strategic role focused on shaping future technology solutions, evaluating new platforms and ensuring technology investments align to business objectives. Working across business and technology teams, you'll define architecture, support vendor selection and provide governance throughout delivery. Key Responsibilities: Define end-to-end solution architectures across customer, digital and data domains. Support technology selection, product evaluation and vendor engagement. Translate business requirements into scalable, pragmatic technology solutions. Produce architecture roadmaps, designs and supporting documentation. Ensure solutions align with governance, security and regulatory requirements. Provide architectural oversight throughout programme delivery. Identify opportunities to leverage data, automation and AI capabilities. Support integration across multiple platforms and third-party solutions. Act as a key link between business and technical stakeholders. Experience Required: Proven experience as a Solution Architect within a complex enterprise environment. Strong background across customer, digital, content and data platforms. Experience with technology evaluation, vendor selection and architecture governance. Excellent stakeholder management and communication skills. Experience delivering solutions involving customer engagement, content management, customer data, personalisation or digital experience platforms. Experience with enterprise CMS or Digital Experience Platforms such as Sitecore, Bloomreach, Contentful, Acquia or similar. Experience with customer engagement or customer data platforms such as Braze, Salesforce, Adobe, Treasure Data or similar. Knowledge of cloud and SaaS-based technologies. Ability to operate strategically whilst retaining sufficient technical depth to influence design decisions. Desirable: Experience with personalisation, experimentation and optimisation platforms. Exposure to AI-enabled decisioning or customer engagement solutions. Experience with platforms such as Snowflake, Databricks, Hightouch or similar. TOGAF or equivalent certification. Experience supporting large-scale transformation programmes.
14/07/2026
Full time
Solution Architect Up to £90,000 + Benefits Hybrid Working Midlands HQ (ideally once per month, but can be flexible for the right candidate) My client is seeking an experienced Solution Architect to support a major business transformation programme spanning customer engagement, digital experience, data and AI-driven capabilities. This is a strategic role focused on shaping future technology solutions, evaluating new platforms and ensuring technology investments align to business objectives. Working across business and technology teams, you'll define architecture, support vendor selection and provide governance throughout delivery. Key Responsibilities: Define end-to-end solution architectures across customer, digital and data domains. Support technology selection, product evaluation and vendor engagement. Translate business requirements into scalable, pragmatic technology solutions. Produce architecture roadmaps, designs and supporting documentation. Ensure solutions align with governance, security and regulatory requirements. Provide architectural oversight throughout programme delivery. Identify opportunities to leverage data, automation and AI capabilities. Support integration across multiple platforms and third-party solutions. Act as a key link between business and technical stakeholders. Experience Required: Proven experience as a Solution Architect within a complex enterprise environment. Strong background across customer, digital, content and data platforms. Experience with technology evaluation, vendor selection and architecture governance. Excellent stakeholder management and communication skills. Experience delivering solutions involving customer engagement, content management, customer data, personalisation or digital experience platforms. Experience with enterprise CMS or Digital Experience Platforms such as Sitecore, Bloomreach, Contentful, Acquia or similar. Experience with customer engagement or customer data platforms such as Braze, Salesforce, Adobe, Treasure Data or similar. Knowledge of cloud and SaaS-based technologies. Ability to operate strategically whilst retaining sufficient technical depth to influence design decisions. Desirable: Experience with personalisation, experimentation and optimisation platforms. Exposure to AI-enabled decisioning or customer engagement solutions. Experience with platforms such as Snowflake, Databricks, Hightouch or similar. TOGAF or equivalent certification. Experience supporting large-scale transformation programmes.
inc. is seeking an Revenue Management Solution Engineer (SE) to act as a high-impact technical architect, strategist, and trusted advisor for enterprise customers across the UK&I. You will leverage advanced Salesforce skills to architect scalable solutions, build demos and proofs of concepts, and deploy AI-driven automation via Agentforce, partnering with Account Executives and product teams.
14/07/2026
Full time
inc. is seeking an Revenue Management Solution Engineer (SE) to act as a high-impact technical architect, strategist, and trusted advisor for enterprise customers across the UK&I. You will leverage advanced Salesforce skills to architect scalable solutions, build demos and proofs of concepts, and deploy AI-driven automation via Agentforce, partnering with Account Executives and product teams.
Job Description Responsibilities Customer Delivery Lead: end to end solution development for multiple high stakes customer deployments; manage technical strategy, design quality, and roadmaps for Agentic AI rollouts at enterprise scale. Primary technical point of contact from integration design through to post deployment optimisation. Translate ambiguous requirements into structured engineering plans with clear milestones and success criteria. Customise and extend platform components-APIs, tooling, and bespoke logic. Architecture & Standards: Architect robust, scalable, and compliant Agentic AI solutions across industries. Lead multi agent orchestration, RAG pipelines, and LLM/SLM integration design. Champion observability, telemetry, and auditable AI standards. Build and maintain reusable frameworks and asset libraries. Team & Product: Help build and guide cross functional Forward Deployed Engineering teams; coach senior/junior engineers, and cultivate a culture of excellence, collaboration, and innovation. Provide structured product feedback to Platform Engineering on feature gaps and pain points. Contribute to playbooks, best practices, and technical blog posts. Qualifications 8-12+ years engineering experience. 3+ years in customer facing or FDE roles. Proven track record deploying AI/ML or data intensive applications in production. Strong full stack skills: Python, Node.js/Go, React/Vue, SQL, REST/GraphQL. DevOps proficiency: Docker, Kubernetes, CI/CD, and major cloud platforms. Expertise in LLMs, prompt engineering, vector DBs, RAG pipelines, and Agentic orchestration frameworks. Agentic / integrations: MCP, Salesforce/SAP/Other. Excellent communication with both technical and executive stakeholders. Mentorship capability and collaborative team first mindset. BS / MS / PhD in Computer Science, Data Science, or related field. Preferred Qualifications SLM fine tuning and/or distillation experience. Hands on with dedicated Agentic AI platforms (e.g., Agentforce, Copilot Studio). Knowledge of AI compliance requirements: GDPR, EU AI Act, SOC2, HIPAA. Open source or research contributions to LangChain, RAG, or Knowledge Graph communities. Location Preference UK - London Equal Opportunity Statement Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
14/07/2026
Full time
Job Description Responsibilities Customer Delivery Lead: end to end solution development for multiple high stakes customer deployments; manage technical strategy, design quality, and roadmaps for Agentic AI rollouts at enterprise scale. Primary technical point of contact from integration design through to post deployment optimisation. Translate ambiguous requirements into structured engineering plans with clear milestones and success criteria. Customise and extend platform components-APIs, tooling, and bespoke logic. Architecture & Standards: Architect robust, scalable, and compliant Agentic AI solutions across industries. Lead multi agent orchestration, RAG pipelines, and LLM/SLM integration design. Champion observability, telemetry, and auditable AI standards. Build and maintain reusable frameworks and asset libraries. Team & Product: Help build and guide cross functional Forward Deployed Engineering teams; coach senior/junior engineers, and cultivate a culture of excellence, collaboration, and innovation. Provide structured product feedback to Platform Engineering on feature gaps and pain points. Contribute to playbooks, best practices, and technical blog posts. Qualifications 8-12+ years engineering experience. 3+ years in customer facing or FDE roles. Proven track record deploying AI/ML or data intensive applications in production. Strong full stack skills: Python, Node.js/Go, React/Vue, SQL, REST/GraphQL. DevOps proficiency: Docker, Kubernetes, CI/CD, and major cloud platforms. Expertise in LLMs, prompt engineering, vector DBs, RAG pipelines, and Agentic orchestration frameworks. Agentic / integrations: MCP, Salesforce/SAP/Other. Excellent communication with both technical and executive stakeholders. Mentorship capability and collaborative team first mindset. BS / MS / PhD in Computer Science, Data Science, or related field. Preferred Qualifications SLM fine tuning and/or distillation experience. Hands on with dedicated Agentic AI platforms (e.g., Agentforce, Copilot Studio). Knowledge of AI compliance requirements: GDPR, EU AI Act, SOC2, HIPAA. Open source or research contributions to LangChain, RAG, or Knowledge Graph communities. Location Preference UK - London Equal Opportunity Statement Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
An exciting opportunity has arisen for an experienced Full Stack Web Developer to join a dynamic Digital team within a well-established organisation based outside High Wycombe, Buckinghamshire. This is an excellent opportunity for a talented developer to play a key role in developing and enhancing customer-facing digital platforms, including the company's website, a significant revenue generator for the business. Reporting to the Solution Architect, the successful candidate will work closely with the Product Owner, technical specialists and stakeholders across the business to deliver a programme of continuous digital improvements. They will be responsible for building secure, scalable and high-performing web applications while supporting the ongoing stability, maintenance and enhancement of existing digital services. This is fantastic hybrid role with 1 day being office based and 4 days work from home offering a salary of up to £55,000 on a 12 month fixed term contract. Main responsibilities for the Full Stack Web Developer role are: Design, develop and maintain high-quality full-stack web applications using C# and .NET/.NET Core. Build, enhance and support customer-facing digital platforms and online services. Develop secure, scalable and high-performing solutions that meet business and user requirements. Integrate applications with third-party systems and APIs, including Salesforce and Salesforce Marketing Cloud (SFMC). Work collaboratively with the Solution Architect, Product Owner and wider Digital team to deliver innovative digital solutions. Diagnose, troubleshoot and resolve technical and production issues. Write clean, efficient and maintainable code, following best practice. Participate in code reviews, ensuring all developments align with architectural, quality and security standards. Contribute to the continuous improvement and future development of the organisation's digital platforms. Skills required for the Full Stack Web Developer role are: A degree in Computer Science, Software Engineering or a related discipline, or equivalent commercial experience. Proven experience as a Full Stack Developer using C# and .NET/.NET Core to build web applications and services. Strong knowledge of HTML, CSS and JavaScript. Experience integrating third-party systems using RESTful APIs and JSON. Previous experience working with Salesforce and Salesforce Marketing Cloud (SFMC) would be advantageous. Excellent problem-solving, troubleshooting and debugging skills. Strong communication skills with the confidence to build relationships with technical and non-technical stakeholders. A proactive approach, excellent attention to detail and a passion for delivering high-quality software solutions. If you're ready to take the next step in your career and want to work on innovative digital projects within a collaborative team, we'd love to hear from you.
14/07/2026
Seasonal
An exciting opportunity has arisen for an experienced Full Stack Web Developer to join a dynamic Digital team within a well-established organisation based outside High Wycombe, Buckinghamshire. This is an excellent opportunity for a talented developer to play a key role in developing and enhancing customer-facing digital platforms, including the company's website, a significant revenue generator for the business. Reporting to the Solution Architect, the successful candidate will work closely with the Product Owner, technical specialists and stakeholders across the business to deliver a programme of continuous digital improvements. They will be responsible for building secure, scalable and high-performing web applications while supporting the ongoing stability, maintenance and enhancement of existing digital services. This is fantastic hybrid role with 1 day being office based and 4 days work from home offering a salary of up to £55,000 on a 12 month fixed term contract. Main responsibilities for the Full Stack Web Developer role are: Design, develop and maintain high-quality full-stack web applications using C# and .NET/.NET Core. Build, enhance and support customer-facing digital platforms and online services. Develop secure, scalable and high-performing solutions that meet business and user requirements. Integrate applications with third-party systems and APIs, including Salesforce and Salesforce Marketing Cloud (SFMC). Work collaboratively with the Solution Architect, Product Owner and wider Digital team to deliver innovative digital solutions. Diagnose, troubleshoot and resolve technical and production issues. Write clean, efficient and maintainable code, following best practice. Participate in code reviews, ensuring all developments align with architectural, quality and security standards. Contribute to the continuous improvement and future development of the organisation's digital platforms. Skills required for the Full Stack Web Developer role are: A degree in Computer Science, Software Engineering or a related discipline, or equivalent commercial experience. Proven experience as a Full Stack Developer using C# and .NET/.NET Core to build web applications and services. Strong knowledge of HTML, CSS and JavaScript. Experience integrating third-party systems using RESTful APIs and JSON. Previous experience working with Salesforce and Salesforce Marketing Cloud (SFMC) would be advantageous. Excellent problem-solving, troubleshooting and debugging skills. Strong communication skills with the confidence to build relationships with technical and non-technical stakeholders. A proactive approach, excellent attention to detail and a passion for delivering high-quality software solutions. If you're ready to take the next step in your career and want to work on innovative digital projects within a collaborative team, we'd love to hear from you.
FDM is a global business and technology consultancy seeking a Software Engineer to support our client within the Defence and Secure Technology sector. This is an initial 6-month contract with potential to extend, offered on a hybrid basis in London with two days per week onsite. Candidates must be eligible for UK security clearance (or already hold clearance). The role will support a new secure innovation project focused on early-stage R&D and rapid prototyping. The position will contribute to the delivery of a Technology Readiness Level (TRL) 3 proof of concept, demonstrating how security-first engineering and emerging technologies such as AI can enhance collaboration and information sharing in high-trust, defence-aligned environments. This opportunity is well suited to engineers who enjoy experimentation, fast iteration, and working in environments where requirements evolve as new discoveries and requirements emerge. Responsibilities Design and build rapid proof-of-concept applications within a secure development environment. Develop user-focused solutions with a strong emphasis on usability, user experience, and rapid iteration. Contribute to the enhancement and extension of an existing .NET-based platform and distributed computing architecture. Apply distributed computing principles to build scalable, resilient, and secure solutions. Integrate AI and machine learning capabilities into prototype applications, including the selection, evaluation, and implementation of appropriate models. Collaborate with technical architects and engineering teams to align new capabilities with existing platform architecture. Apply security-first engineering principles to collaboration and information-sharing challenges. Produce maintainable, well-structured code and supporting technical documentation. Work closely with engineers, security specialists, and product stakeholders throughout the prototyping lifecycle. About You Minimum of 5 years' experience in software engineering, R&D, or prototyping-focused roles. Strong experience developing applications within the Microsoft .NET ecosystem, including modern C# development. Experience working with distributed systems, distributed computing concepts, or actor-based architectures. Proven track record of delivering rapid prototypes, proofs of concept, or innovation-focused software solutions. Strong appreciation for user-centred design and building intuitive user experiences. Experience integrating AI, machine learning, or advanced analytics capabilities into software applications. Ability to evaluate, select, and integrate appropriate AI models, including large language models and related technologies. Understanding of software architecture, systems design, and modern development practices. Experience working within secure, restricted, regulated, or defence-aligned environments is advantageous. Ability to operate effectively in ambiguous environments where requirements evolve rapidly. Eligibility for UK Security Clearance or the ability to obtain clearance. Desirable Experience Competent in a .NET ecosystem and with distributed computing concepts Experience working with AI frameworks, LLM integrations, and model orchestration tools. Exposure to cloud-native architectures and secure deployment environments. Experience supporting research, innovation, or experimental technology programmes. Experience developing solutions for defence, national security, or highly regulated sectors. About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more
14/07/2026
Contractor
FDM is a global business and technology consultancy seeking a Software Engineer to support our client within the Defence and Secure Technology sector. This is an initial 6-month contract with potential to extend, offered on a hybrid basis in London with two days per week onsite. Candidates must be eligible for UK security clearance (or already hold clearance). The role will support a new secure innovation project focused on early-stage R&D and rapid prototyping. The position will contribute to the delivery of a Technology Readiness Level (TRL) 3 proof of concept, demonstrating how security-first engineering and emerging technologies such as AI can enhance collaboration and information sharing in high-trust, defence-aligned environments. This opportunity is well suited to engineers who enjoy experimentation, fast iteration, and working in environments where requirements evolve as new discoveries and requirements emerge. Responsibilities Design and build rapid proof-of-concept applications within a secure development environment. Develop user-focused solutions with a strong emphasis on usability, user experience, and rapid iteration. Contribute to the enhancement and extension of an existing .NET-based platform and distributed computing architecture. Apply distributed computing principles to build scalable, resilient, and secure solutions. Integrate AI and machine learning capabilities into prototype applications, including the selection, evaluation, and implementation of appropriate models. Collaborate with technical architects and engineering teams to align new capabilities with existing platform architecture. Apply security-first engineering principles to collaboration and information-sharing challenges. Produce maintainable, well-structured code and supporting technical documentation. Work closely with engineers, security specialists, and product stakeholders throughout the prototyping lifecycle. About You Minimum of 5 years' experience in software engineering, R&D, or prototyping-focused roles. Strong experience developing applications within the Microsoft .NET ecosystem, including modern C# development. Experience working with distributed systems, distributed computing concepts, or actor-based architectures. Proven track record of delivering rapid prototypes, proofs of concept, or innovation-focused software solutions. Strong appreciation for user-centred design and building intuitive user experiences. Experience integrating AI, machine learning, or advanced analytics capabilities into software applications. Ability to evaluate, select, and integrate appropriate AI models, including large language models and related technologies. Understanding of software architecture, systems design, and modern development practices. Experience working within secure, restricted, regulated, or defence-aligned environments is advantageous. Ability to operate effectively in ambiguous environments where requirements evolve rapidly. Eligibility for UK Security Clearance or the ability to obtain clearance. Desirable Experience Competent in a .NET ecosystem and with distributed computing concepts Experience working with AI frameworks, LLM integrations, and model orchestration tools. Exposure to cloud-native architectures and secure deployment environments. Experience supporting research, innovation, or experimental technology programmes. Experience developing solutions for defence, national security, or highly regulated sectors. About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more