Account Manager – Technology in Schools Ref: HFL1586
Contract: Permanent
Hours: Full time at 37 hours per week, 52 weeks per year Salary: From £33,000 p.a.
Location: Hybrid working – 1 to 2 days in HFL Head Office, with remainder of working days remote or onsite at educational settings in Hertfordshire and neighbouring counties or as required to meet business needs.
Important Application Information
Please ensure you meet the following requirements before applying :
You must have the right to work in the UK
You must hold a full UK driving licence and have access to a vehicle with business insurance
You must be based locally and willing to travel within Hertfordshire and neighbouring counties
How to Apply
How to Apply
To apply, please email your CV and a cover letter in Word format , clearly addressing the above requirements and response to the below questions
Applications that do not meet these criteria may not be considered.
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?
The role
This is more than an account management role. It’s an opportunity to meaningfully shape the future of education by helping schools get the very best from their IT—through support, broadband services, consultancy and smart, sustainable technology solutions
Make a difference where it truly matters
Are you driven by purpose? Motivated by improving outcomes for children and young people? Energised by supporting schools to make wise, cost-effective decisions—especially when budgets are tight?
If so, this is not a typical sales role. It’s a partnership role where integrity, empathy and
long-term impact matter just as much as commercial success.
We’re looking for someone who can demonstrate experience in account management—ideally within an MSP, IT services, or education setting—and who takes pride in delivering value that genuinely supports schools, academies and trusts.
Why this role matters
Technology has the power to transform teaching, learning and operational efficiency. But it must be accessible, sustainable and aligned with real educational needs.
As an Account Manager in HFL’s Technology in Schools team, you will guide school and trust leaders through an increasingly complex digital landscape. You will help them stretch limited budgets, prioritise wisely and choose solutions that truly support their communities.
This role is centred on partnership—not volume. We focus on doing what is right for schools and what delivers the best long-term outcomes for children.
What you’ll do
Build trusted, long-term relationships with school and trust
Develop a deep understanding of their needs and challenges and help shape sustainable IT strategies.
Match requirements with the best-value solutions, ensuring every pound works hard for children and young people.
Coordinate with internal specialists to design high-quality, tailored
Manage renewals, contracts and opportunities professionally and
Advocate for customers internally to support continuous
Maintain accurate records within ConnectWise and use Quosal to produce clear, professional proposals.
What drives you
A commitment to improving outcomes in the education
A desire to help schools thrive through thoughtful, consultative support—not transactional selling.
Curiosity, courage and a proactive, problem-solving
A love of building genuine, meaningful
Pride in identifying smart, affordable and sustainable technology
What you’ll bring
Proven experience in account management, ideally within MSP IT services or the education sector.
A passion for exceptional customer service and collaborative, consultative
Excellent communication skills, with confidence when guiding senior
Resilience, adaptability and enthusiasm for learning new
Experience with IT systems and platforms, and selling IT support contracts (e.g., ConnectWise, Quosal, Microsoft 365, Google Workspace for Education, networking, broadband, cloud backup, servers, end-user devices, RMM/MDM, cybersecurity, AV and related solutions).
A proactive, organised approach to work
A full UK driving license and access to a vehicle with business insurance
Why join HFL Education?
We are a not-for-profit organisation with a clear moral purpose: to improve education for every child. You’ll be part of a team that works with integrity, cares deeply about its impact, and is trusted by thousands of schools.
If you want your work to mean more—and you're ready to bring your expertise to a mission-driven team—we’d love to hear from you.
Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of working on-site across various schools and settings, remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. The ability to reach different locations by car will be essential for this role. If you drive, then a full driving licence and appropriate car insurance will be required. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.
Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family- friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.
Would you like to know more information about this opportunity? If so, further information can be found in the job outline on our website. You can also contact Andy Lees who would be happy to chat to you on 01438 567890 or email andy.lees@hfleducation.org
To apply , email hfl.recruitment@hfleducation.org with a detailed CV along with a separate cover letter on Word Format to include responses to the following questions.
Alternatively, apply via our website: Join our team | HFL Education
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term
IT strategy or plan. What actions did you take? what was the outcome and learnings?
As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.
For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above. We would love to hear from you.
Closing Date: This advert may be withdrawn if we have filled the post.
This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.
Telephone Interview date: To be confirmed via Microsoft Teams Interview Date: To be confirmed – in Person at Stevenage Head Office.
We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.
HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.
To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.
Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.
12/02/2026
Full time
Account Manager – Technology in Schools Ref: HFL1586
Contract: Permanent
Hours: Full time at 37 hours per week, 52 weeks per year Salary: From £33,000 p.a.
Location: Hybrid working – 1 to 2 days in HFL Head Office, with remainder of working days remote or onsite at educational settings in Hertfordshire and neighbouring counties or as required to meet business needs.
Important Application Information
Please ensure you meet the following requirements before applying :
You must have the right to work in the UK
You must hold a full UK driving licence and have access to a vehicle with business insurance
You must be based locally and willing to travel within Hertfordshire and neighbouring counties
How to Apply
How to Apply
To apply, please email your CV and a cover letter in Word format , clearly addressing the above requirements and response to the below questions
Applications that do not meet these criteria may not be considered.
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?
The role
This is more than an account management role. It’s an opportunity to meaningfully shape the future of education by helping schools get the very best from their IT—through support, broadband services, consultancy and smart, sustainable technology solutions
Make a difference where it truly matters
Are you driven by purpose? Motivated by improving outcomes for children and young people? Energised by supporting schools to make wise, cost-effective decisions—especially when budgets are tight?
If so, this is not a typical sales role. It’s a partnership role where integrity, empathy and
long-term impact matter just as much as commercial success.
We’re looking for someone who can demonstrate experience in account management—ideally within an MSP, IT services, or education setting—and who takes pride in delivering value that genuinely supports schools, academies and trusts.
Why this role matters
Technology has the power to transform teaching, learning and operational efficiency. But it must be accessible, sustainable and aligned with real educational needs.
As an Account Manager in HFL’s Technology in Schools team, you will guide school and trust leaders through an increasingly complex digital landscape. You will help them stretch limited budgets, prioritise wisely and choose solutions that truly support their communities.
This role is centred on partnership—not volume. We focus on doing what is right for schools and what delivers the best long-term outcomes for children.
What you’ll do
Build trusted, long-term relationships with school and trust
Develop a deep understanding of their needs and challenges and help shape sustainable IT strategies.
Match requirements with the best-value solutions, ensuring every pound works hard for children and young people.
Coordinate with internal specialists to design high-quality, tailored
Manage renewals, contracts and opportunities professionally and
Advocate for customers internally to support continuous
Maintain accurate records within ConnectWise and use Quosal to produce clear, professional proposals.
What drives you
A commitment to improving outcomes in the education
A desire to help schools thrive through thoughtful, consultative support—not transactional selling.
Curiosity, courage and a proactive, problem-solving
A love of building genuine, meaningful
Pride in identifying smart, affordable and sustainable technology
What you’ll bring
Proven experience in account management, ideally within MSP IT services or the education sector.
A passion for exceptional customer service and collaborative, consultative
Excellent communication skills, with confidence when guiding senior
Resilience, adaptability and enthusiasm for learning new
Experience with IT systems and platforms, and selling IT support contracts (e.g., ConnectWise, Quosal, Microsoft 365, Google Workspace for Education, networking, broadband, cloud backup, servers, end-user devices, RMM/MDM, cybersecurity, AV and related solutions).
A proactive, organised approach to work
A full UK driving license and access to a vehicle with business insurance
Why join HFL Education?
We are a not-for-profit organisation with a clear moral purpose: to improve education for every child. You’ll be part of a team that works with integrity, cares deeply about its impact, and is trusted by thousands of schools.
If you want your work to mean more—and you're ready to bring your expertise to a mission-driven team—we’d love to hear from you.
Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of working on-site across various schools and settings, remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. The ability to reach different locations by car will be essential for this role. If you drive, then a full driving licence and appropriate car insurance will be required. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.
Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family- friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.
Would you like to know more information about this opportunity? If so, further information can be found in the job outline on our website. You can also contact Andy Lees who would be happy to chat to you on 01438 567890 or email andy.lees@hfleducation.org
To apply , email hfl.recruitment@hfleducation.org with a detailed CV along with a separate cover letter on Word Format to include responses to the following questions.
Alternatively, apply via our website: Join our team | HFL Education
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term
IT strategy or plan. What actions did you take? what was the outcome and learnings?
As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.
For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above. We would love to hear from you.
Closing Date: This advert may be withdrawn if we have filled the post.
This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.
Telephone Interview date: To be confirmed via Microsoft Teams Interview Date: To be confirmed – in Person at Stevenage Head Office.
We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.
HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.
To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.
Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
30/01/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
Salesforce Platform Enterprise Architect 6 months contract Remote/London £Negotiable - INSIDE IR35 Experience as a consulting and Architect with demonstrated leadership driving a digital transformation Experience with key areas of enterprise architecture including Salesforce Sales, Service, Commerce, and Data Cloud, Integration Technologies, Master Data Management, and other Clouds like AWS. Ability to analyse, design, and optimize business processes via technology and integration Experience working on Salesforce implementation projects with end-to-end implementation experience with the Salesforce platform from a solution perspective. Direct salesforce development experience preferred. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
25/03/2026
Contractor
Salesforce Platform Enterprise Architect 6 months contract Remote/London £Negotiable - INSIDE IR35 Experience as a consulting and Architect with demonstrated leadership driving a digital transformation Experience with key areas of enterprise architecture including Salesforce Sales, Service, Commerce, and Data Cloud, Integration Technologies, Master Data Management, and other Clouds like AWS. Ability to analyse, design, and optimize business processes via technology and integration Experience working on Salesforce implementation projects with end-to-end implementation experience with the Salesforce platform from a solution perspective. Direct salesforce development experience preferred. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Salary: £53,496 to £61,686, comprising a basic salary of £50,838 and a concessionary payment of £2,658. The exact salary offered within this range will depend on your skills and experience. An additional Skills Payment is available once your skills level is confirmed, £3,822 for Level 1 or £8,190 for Level 2. Flexible working: We offer a range of working patterns, including full-time, part-time, and compressed hours, with flexible start and finish times to support a healthy work-life balance. While most of our work is carried out on-site due to its sensitive nature, occasional home working may be possible depending on business needs. Find out more about flexible working on our website . GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analy0se and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ, you ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. As an Associate Solutions Architect, you ll join a specialist team delivering technology solutions that underpin some of the UK s most critical national security work. Our work is unique and often cutting-edge, giving you the opportunity to develop deep expertise in an environment unlike any other. Guided by a Senior Solutions Architect, you ll help shape designs, produce architectural artefacts, and support the teams that bring solutions to life. You ll focus on understanding business needs and translating them into solutions, balancing technical constraints, delivery plans, risks and complexity. You'll create designs, documentation and models that align with our architectural standards and strategic direction. As requirements evolve, with the support of your line manager, you'll help answer questions, clarify designs, and adapt solutions to keep projects on track. Occasional travel to sites across the UK will allow you to work closely with colleagues across the organisation. You don't need a degree or specific qualifications to apply; we're interested in your experience and your motivation to support our mission. You'll need a foundational understanding of solution architecture and some experience contributing to the design and delivery of digital or technology solutions. Experience with at least one modern framework, such as TOGAF, NIST or ITIL, is valuable, typically gained through software engineering, infrastructure, or DevOps roles. Effective communication skills and a broad technical foundation will help you explain design decisions to both technical and non-technical audiences, while confidence in influencing and negotiation will help you find solutions that work for everyone. You ll need to think critically and solve problems creatively, as the challenges you encounter here are genuinely unique and rewarding. Adaptability and effective time-management skills are also important, as priorities can shift depending on business needs. When you join us, you ll have a full induction to GCHQ so you can understand who we are and what we do. Once in your role, you ll receive formal and on-the-job training, along with all the support you need to thrive. We re committed to continuous professional development and to providing the space for you to grow, innovate and experiment. Typically, around 20% of your time is dedicated to developing yourself and supporting others. We know that development looks different for everyone, so we ll tailor our support to your learning style, whether that s through books, courses, conferences or stretch assignments. We ll cover the cost of professional qualifications and give you the time and support to achieve them. From day one, you ll have access to mentors and subject-matter experts, and we ll work with you to build a structured development plan aligned with your goals. At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website . To find out more and apply, please visit our website. To be eligible to apply, you must be a British Citizen. If you hold dual nationality, of which one component is British, you will still be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. We welcome applications from candidates of all ages, and there is no upper age limit. You can apply at 17; if successful, you will not be offered a start date prior to your 18th birthday. Full eligibility details can be found on our website.
25/03/2026
Full time
Salary: £53,496 to £61,686, comprising a basic salary of £50,838 and a concessionary payment of £2,658. The exact salary offered within this range will depend on your skills and experience. An additional Skills Payment is available once your skills level is confirmed, £3,822 for Level 1 or £8,190 for Level 2. Flexible working: We offer a range of working patterns, including full-time, part-time, and compressed hours, with flexible start and finish times to support a healthy work-life balance. While most of our work is carried out on-site due to its sensitive nature, occasional home working may be possible depending on business needs. Find out more about flexible working on our website . GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analy0se and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ, you ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. As an Associate Solutions Architect, you ll join a specialist team delivering technology solutions that underpin some of the UK s most critical national security work. Our work is unique and often cutting-edge, giving you the opportunity to develop deep expertise in an environment unlike any other. Guided by a Senior Solutions Architect, you ll help shape designs, produce architectural artefacts, and support the teams that bring solutions to life. You ll focus on understanding business needs and translating them into solutions, balancing technical constraints, delivery plans, risks and complexity. You'll create designs, documentation and models that align with our architectural standards and strategic direction. As requirements evolve, with the support of your line manager, you'll help answer questions, clarify designs, and adapt solutions to keep projects on track. Occasional travel to sites across the UK will allow you to work closely with colleagues across the organisation. You don't need a degree or specific qualifications to apply; we're interested in your experience and your motivation to support our mission. You'll need a foundational understanding of solution architecture and some experience contributing to the design and delivery of digital or technology solutions. Experience with at least one modern framework, such as TOGAF, NIST or ITIL, is valuable, typically gained through software engineering, infrastructure, or DevOps roles. Effective communication skills and a broad technical foundation will help you explain design decisions to both technical and non-technical audiences, while confidence in influencing and negotiation will help you find solutions that work for everyone. You ll need to think critically and solve problems creatively, as the challenges you encounter here are genuinely unique and rewarding. Adaptability and effective time-management skills are also important, as priorities can shift depending on business needs. When you join us, you ll have a full induction to GCHQ so you can understand who we are and what we do. Once in your role, you ll receive formal and on-the-job training, along with all the support you need to thrive. We re committed to continuous professional development and to providing the space for you to grow, innovate and experiment. Typically, around 20% of your time is dedicated to developing yourself and supporting others. We know that development looks different for everyone, so we ll tailor our support to your learning style, whether that s through books, courses, conferences or stretch assignments. We ll cover the cost of professional qualifications and give you the time and support to achieve them. From day one, you ll have access to mentors and subject-matter experts, and we ll work with you to build a structured development plan aligned with your goals. At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website . To find out more and apply, please visit our website. To be eligible to apply, you must be a British Citizen. If you hold dual nationality, of which one component is British, you will still be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. We welcome applications from candidates of all ages, and there is no upper age limit. You can apply at 17; if successful, you will not be offered a start date prior to your 18th birthday. Full eligibility details can be found on our website.
Join a global profession services leader, committed to solving the world s biggest challenges across energy, transport, utilities and urbanisation. We are seeking curious minds with a passion for data-driven problem solving to join and shape our growing Data & Insights team. You will support the delivery of innovative solutions across all infrastructure sectors, delivering tangible impacts for generations to come. You ll have the freedom to explore your interests across diverse projects, with support and encouragement to develop your skills and experience. We embrace a start-up mentality within a global corporate framework, encouraging autonomous decision making, fresh ideas and agile thinking. We are a world leader in bringing data and infrastructure advisory together, with a team who fosters collaboration and individual support, empowering you to meaningfully contribute to our continuously growing and improving team. Our Data & Insights Advisory team Working across Australia, the UK and North America, our world leading data capability is invested in using data and systems capability to support infrastructure owners globally. Our service highlights include: Strategic Modelling: Working alongside industry experts in the built and natural environment, we create models and simulations to understand and forecast complex scenarios, such as England s transition to a more sustainable agricultural system. Analytical Data Management: We bring the latest in cloud, software, and data best practices to our clients to develop clean and expressive datasets, tightly aligned to their goals and ambitions. Digital Asset Management: We combine our knowledge of the infrastructure lifecycle across industries like water, power, rail, and highways, and our expertise in data-driven insights to help our clients make decisions about the stewardship of their assets. Location Intelligence: We develop world-class solutions in mobility, logistics and GIS using high-volume data sources such as mobile network data. For example, analysing visitor behaviour at major venues and identifying changes in national travel patterns. Your responsibilities: Stakeholder Engagement & Communication Pro-actively engaging with stakeholders to gather information, determine root causes of issues, and develop strong relationships. Clear and concise presentation of results and concepts through a variety of mediums, tailoring the level of technical content to the audience. Articulating your views and honest perspectives through active listening and engaged participation. Technical Leadership & Project Delivery Leading technical project delivery by designing solutions, writing code, and conducting analysis using Agile principles. Using data and operational management techniques to improve operational performance. Providing technical oversight to data scientists, identifying opportunities to use data to derive insights and shape technical solutions. Acting as Project Manager on appropriate projects. Team & Business Development Actively engaging with team growth activities and operational tasks. Identifying, pursuing, and securing opportunities and new work that benefit clients, including providing input to tenders and bids. Continuous Learning & Growth Seek out opportunities to improve your technical and non-technical skills, with support from the team. Taking a pro-active role in developing the skills of team members. About you We would love to hear from you if you can bring proven, demonstrable senior experience in any of the above areas. As a consulting role, we are looking for effective problem solvers, leaders, and communicators. Personal Characteristics You are an effective collaborator and communicator who can work well with a range of clients. You are inquisitive and eager to improve and develop your skillset. You are comfortable being part of a growing team that is building a business. You are an independent thinker who can present their own ideas even when challenging the norm. You have an open, inclusive, collaborative working style and understand the importance of diversity and inclusion in the workplace. You are an analytical thinker with the ability to break down complex problems into manageable chunks. Previous Experience Due to the diversity of our projects, a range of skills and experience is beneficial to this role. An ideal candidate will demonstrate 4+ years proven experience in any combination of the following, with particular emphasis on strong technical capabilities with graduate or postgraduate qualifications: Technical Capabilities Strong data manipulation and analysis skills. Programming using Python and SQL (additional languages are a benefit). Dashboarding using Tableau and/or Power BI and data visualisation using common data science packages (Matplotlib, seaborn, etc.) Understanding of version control (preferably through Git). Experience in contributing to and improving technical playbooks. Solid knowledge of statistical methods and concepts. Management Consulting Capabilities Management consulting expertise, including methodologies, frameworks, tools, and approaches to solve business problems. Experience in Business Analytics, using data and statistical analysis to derive insights and make informed decisions. Experience in Agile training and effective implementation of Agile principles. Clear and detailed client communication, including presentation and storytelling of technical concepts. Project Management skills, ensuring projects are delivered on time, in budget, and within scope. About GHD Being the best that we can be is in our culture. We are a family of smart, innovative, and creative problem solvers. In our employee-owned company, everything feels like it matters more. Challenge us and help us come up with new solutions to ensure water, energy and urbanisation are made sustainable for generations to come. Our Commitment to you Commitment is a powerful word that defines how we do business, how we serve our clients and how we care for one another. We will support your needs by giving you the tools to do your best work and then recognise your achievements. We will set your curiosity free to allow brilliant minds to do their best work. We will invest in new ideas, removing barriers where we can. Finally, we will encourage you to collaborate with thousands of diverse people across our global business. Equality, diversity, and inclusion lie at the heart of our team culture. We operate a flat intellectual hierarchy meaning every voice is heard and has genuine influence. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and experience, and we recognise the value this brings our collective team approach to solving challenging client problems. Our internal working groups, such as GHD Young Professionals, LGBT+ Alliance and Women in GHD (WING), enable every employee to shape the conversation and help implement initiatives to make GHD a better place to work for all. Inclusion is hugely important to us, and we want to ensure every team member can balance work around their unique personal circumstances. In addition to a competitive salary, we offer a wider variety of benefits to support you, including 25 days paid leave with opportunity to purchase additional leave, matched pension contributions and family-friendly flexible working. As an employee-owned business, you will have the opportunity to obtain shares in GHD, empowering you to shape and share the company s long-term success. We will advocate for your professional development and provide you with technical development opportunities and mentoring programmes to help you grow and improve your abilities. We actively promote inclusion and equity focussed initiatives, with the example of our STEMAZING partnership, which offers STEM outreach programmes for women. We are always looking to improve the way we collaborate, communicate and operate as a team through regular socials, team strategy days and internal initiatives. Working Location This is a hybrid role, with an expectation of an average of 3 days per week working at one of our GHD offices, with travel required depending on client demands. What next? If shortlisted, our interview approach is a two-way learning experience. We will give you access to the leadership team and technical leads throughout the application process.
25/03/2026
Full time
Join a global profession services leader, committed to solving the world s biggest challenges across energy, transport, utilities and urbanisation. We are seeking curious minds with a passion for data-driven problem solving to join and shape our growing Data & Insights team. You will support the delivery of innovative solutions across all infrastructure sectors, delivering tangible impacts for generations to come. You ll have the freedom to explore your interests across diverse projects, with support and encouragement to develop your skills and experience. We embrace a start-up mentality within a global corporate framework, encouraging autonomous decision making, fresh ideas and agile thinking. We are a world leader in bringing data and infrastructure advisory together, with a team who fosters collaboration and individual support, empowering you to meaningfully contribute to our continuously growing and improving team. Our Data & Insights Advisory team Working across Australia, the UK and North America, our world leading data capability is invested in using data and systems capability to support infrastructure owners globally. Our service highlights include: Strategic Modelling: Working alongside industry experts in the built and natural environment, we create models and simulations to understand and forecast complex scenarios, such as England s transition to a more sustainable agricultural system. Analytical Data Management: We bring the latest in cloud, software, and data best practices to our clients to develop clean and expressive datasets, tightly aligned to their goals and ambitions. Digital Asset Management: We combine our knowledge of the infrastructure lifecycle across industries like water, power, rail, and highways, and our expertise in data-driven insights to help our clients make decisions about the stewardship of their assets. Location Intelligence: We develop world-class solutions in mobility, logistics and GIS using high-volume data sources such as mobile network data. For example, analysing visitor behaviour at major venues and identifying changes in national travel patterns. Your responsibilities: Stakeholder Engagement & Communication Pro-actively engaging with stakeholders to gather information, determine root causes of issues, and develop strong relationships. Clear and concise presentation of results and concepts through a variety of mediums, tailoring the level of technical content to the audience. Articulating your views and honest perspectives through active listening and engaged participation. Technical Leadership & Project Delivery Leading technical project delivery by designing solutions, writing code, and conducting analysis using Agile principles. Using data and operational management techniques to improve operational performance. Providing technical oversight to data scientists, identifying opportunities to use data to derive insights and shape technical solutions. Acting as Project Manager on appropriate projects. Team & Business Development Actively engaging with team growth activities and operational tasks. Identifying, pursuing, and securing opportunities and new work that benefit clients, including providing input to tenders and bids. Continuous Learning & Growth Seek out opportunities to improve your technical and non-technical skills, with support from the team. Taking a pro-active role in developing the skills of team members. About you We would love to hear from you if you can bring proven, demonstrable senior experience in any of the above areas. As a consulting role, we are looking for effective problem solvers, leaders, and communicators. Personal Characteristics You are an effective collaborator and communicator who can work well with a range of clients. You are inquisitive and eager to improve and develop your skillset. You are comfortable being part of a growing team that is building a business. You are an independent thinker who can present their own ideas even when challenging the norm. You have an open, inclusive, collaborative working style and understand the importance of diversity and inclusion in the workplace. You are an analytical thinker with the ability to break down complex problems into manageable chunks. Previous Experience Due to the diversity of our projects, a range of skills and experience is beneficial to this role. An ideal candidate will demonstrate 4+ years proven experience in any combination of the following, with particular emphasis on strong technical capabilities with graduate or postgraduate qualifications: Technical Capabilities Strong data manipulation and analysis skills. Programming using Python and SQL (additional languages are a benefit). Dashboarding using Tableau and/or Power BI and data visualisation using common data science packages (Matplotlib, seaborn, etc.) Understanding of version control (preferably through Git). Experience in contributing to and improving technical playbooks. Solid knowledge of statistical methods and concepts. Management Consulting Capabilities Management consulting expertise, including methodologies, frameworks, tools, and approaches to solve business problems. Experience in Business Analytics, using data and statistical analysis to derive insights and make informed decisions. Experience in Agile training and effective implementation of Agile principles. Clear and detailed client communication, including presentation and storytelling of technical concepts. Project Management skills, ensuring projects are delivered on time, in budget, and within scope. About GHD Being the best that we can be is in our culture. We are a family of smart, innovative, and creative problem solvers. In our employee-owned company, everything feels like it matters more. Challenge us and help us come up with new solutions to ensure water, energy and urbanisation are made sustainable for generations to come. Our Commitment to you Commitment is a powerful word that defines how we do business, how we serve our clients and how we care for one another. We will support your needs by giving you the tools to do your best work and then recognise your achievements. We will set your curiosity free to allow brilliant minds to do their best work. We will invest in new ideas, removing barriers where we can. Finally, we will encourage you to collaborate with thousands of diverse people across our global business. Equality, diversity, and inclusion lie at the heart of our team culture. We operate a flat intellectual hierarchy meaning every voice is heard and has genuine influence. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and experience, and we recognise the value this brings our collective team approach to solving challenging client problems. Our internal working groups, such as GHD Young Professionals, LGBT+ Alliance and Women in GHD (WING), enable every employee to shape the conversation and help implement initiatives to make GHD a better place to work for all. Inclusion is hugely important to us, and we want to ensure every team member can balance work around their unique personal circumstances. In addition to a competitive salary, we offer a wider variety of benefits to support you, including 25 days paid leave with opportunity to purchase additional leave, matched pension contributions and family-friendly flexible working. As an employee-owned business, you will have the opportunity to obtain shares in GHD, empowering you to shape and share the company s long-term success. We will advocate for your professional development and provide you with technical development opportunities and mentoring programmes to help you grow and improve your abilities. We actively promote inclusion and equity focussed initiatives, with the example of our STEMAZING partnership, which offers STEM outreach programmes for women. We are always looking to improve the way we collaborate, communicate and operate as a team through regular socials, team strategy days and internal initiatives. Working Location This is a hybrid role, with an expectation of an average of 3 days per week working at one of our GHD offices, with travel required depending on client demands. What next? If shortlisted, our interview approach is a two-way learning experience. We will give you access to the leadership team and technical leads throughout the application process.
Digital Marketing Manager North Yorkshire, Richmond Area £40,000 - £45,000 Zachary Daniels are proud to represent this fantastic client in the retail sector, currently seeking a commercially driven and strategic Digital Marketing Manager to take ownership of all online activity and drive profitable growth. This is a pivotal role within the business, where the website is a key revenue-generating channel. You will be responsible for shaping and delivering the digital strategy, ensuring all activity across website, social media, email, and paid channels is optimised for performance and return on investment. We are looking for a highly analytical and commercially focused individual who can turn data into actionable insights, driving continuous improvement and innovation across all digital touchpoints. Key Responsibilities: Develop and deliver an annual digital marketing strategy aligned with business objectives, driving online sales and supporting gallery performance Produce daily, weekly, and monthly reports to monitor website performance and marketing channel effectiveness Manage and optimise the digital marketing budget to maximise return on investment Continuously improve website performance, focusing on metrics such as conversion rate, average order value, and basket completion (in collaboration with the E-Commerce Manager) Oversee paid media campaigns across all channels (social and search), ensuring optimal spend and strong ROAS Lead the creation of engaging social media content (paid and organic), working closely with the Design team and Digital Marketing Executive Oversee email marketing campaigns, ensuring they are on-brand, targeted, and effective Manage third-party partners including Shopify and SEO agencies, ensuring delivery against objectives Implement and maintain efficient processes for campaign delivery Lead and develop the digital marketing team, fostering a high-performance culture Stay up to date with emerging digital trends, tools, and technologies, identifying opportunities for automation and efficiency Monitor competitor activity, market trends, and consumer behaviour to inform strategy Required Skills & Experience: A strategic thinker with strong commercial awareness Proven experience managing paid media campaigns Analytical mindset with experience managing budgets and revenue streams Strong understanding of website performance and e-commerce optimisation A creative eye with strong attention to detail Experience managing and developing teams This is an exciting opportunity to join a growing retail business where you can make a real impact, driving digital performance and shaping future strategy. If you are a results-driven digital marketing professional looking for your next challenge, we would love to hear from you. BH35770
25/03/2026
Full time
Digital Marketing Manager North Yorkshire, Richmond Area £40,000 - £45,000 Zachary Daniels are proud to represent this fantastic client in the retail sector, currently seeking a commercially driven and strategic Digital Marketing Manager to take ownership of all online activity and drive profitable growth. This is a pivotal role within the business, where the website is a key revenue-generating channel. You will be responsible for shaping and delivering the digital strategy, ensuring all activity across website, social media, email, and paid channels is optimised for performance and return on investment. We are looking for a highly analytical and commercially focused individual who can turn data into actionable insights, driving continuous improvement and innovation across all digital touchpoints. Key Responsibilities: Develop and deliver an annual digital marketing strategy aligned with business objectives, driving online sales and supporting gallery performance Produce daily, weekly, and monthly reports to monitor website performance and marketing channel effectiveness Manage and optimise the digital marketing budget to maximise return on investment Continuously improve website performance, focusing on metrics such as conversion rate, average order value, and basket completion (in collaboration with the E-Commerce Manager) Oversee paid media campaigns across all channels (social and search), ensuring optimal spend and strong ROAS Lead the creation of engaging social media content (paid and organic), working closely with the Design team and Digital Marketing Executive Oversee email marketing campaigns, ensuring they are on-brand, targeted, and effective Manage third-party partners including Shopify and SEO agencies, ensuring delivery against objectives Implement and maintain efficient processes for campaign delivery Lead and develop the digital marketing team, fostering a high-performance culture Stay up to date with emerging digital trends, tools, and technologies, identifying opportunities for automation and efficiency Monitor competitor activity, market trends, and consumer behaviour to inform strategy Required Skills & Experience: A strategic thinker with strong commercial awareness Proven experience managing paid media campaigns Analytical mindset with experience managing budgets and revenue streams Strong understanding of website performance and e-commerce optimisation A creative eye with strong attention to detail Experience managing and developing teams This is an exciting opportunity to join a growing retail business where you can make a real impact, driving digital performance and shaping future strategy. If you are a results-driven digital marketing professional looking for your next challenge, we would love to hear from you. BH35770
Operational Resilience & Business Continuity Manager (Hybrid | Permanent | Competitive Package) Are you ready to take ownership of an organisation's resilience across technology, operations, and critical services? This is a high impact role at the centre of a modern, digitally enabled business - where you'll shape how the organisation withstands disruption, recover quickly, and stay operational when it matters most. Why This Role Matters As businesses become increasingly dependent on cloud platforms, digital services, data, and third party ecosystems, resilience is no longer a regulatory tick box - it's a strategic imperative. You will be the driving force behind strengthening resilience across the entire technology and operational landscape. What You'll Lead Designing and enhancing Operational Resilience, Business Continuity and Disaster Recovery (DR) frameworks Technology resilience planning across infrastructure, cloud, networks, applications, and data Organisation wide Business Continuity Plan ownership and governance Major incident and crisis response coordination DR and continuity testing - scenario, tabletop, live and technology led Cyber resilience integration with security and incident response teams Third party and outsourced service resilience mapping Physical security and facilities based resilience oversight Executive level reporting and stakeholder engagement What You'll Bring Proven experience in Operational Resilience, Business Continuity, Disaster Recovery or Technology Risk Strong awareness of IT architecture, cloud services, infrastructure, and tech led recovery processes Confidence leading incident response and crisis coordination Experience with resilience exercises, DR walkthroughs, failover testing, and scenario simulations Ability to work cross functionally with Technology, Cyber Security, Operations, Facilities and senior leadership Excellent communication and influencing skills (working with CIO, COO etc) A proactive mindset, able to spot vulnerabilities and drive resilience improvements What's on Offer A visible, business critical position with C level sponsorship Freedom to shape and mature the resilience strategy A collaborative environment with strong investment into digital and operational evolution Opportunities to influence culture, ways of working and executive level decision making If you want to have genuine impact, drive organisational resilience forward, and work at the intersection of technology and operational leadership - this is the role for you. Apply now for immediate consideration!
25/03/2026
Full time
Operational Resilience & Business Continuity Manager (Hybrid | Permanent | Competitive Package) Are you ready to take ownership of an organisation's resilience across technology, operations, and critical services? This is a high impact role at the centre of a modern, digitally enabled business - where you'll shape how the organisation withstands disruption, recover quickly, and stay operational when it matters most. Why This Role Matters As businesses become increasingly dependent on cloud platforms, digital services, data, and third party ecosystems, resilience is no longer a regulatory tick box - it's a strategic imperative. You will be the driving force behind strengthening resilience across the entire technology and operational landscape. What You'll Lead Designing and enhancing Operational Resilience, Business Continuity and Disaster Recovery (DR) frameworks Technology resilience planning across infrastructure, cloud, networks, applications, and data Organisation wide Business Continuity Plan ownership and governance Major incident and crisis response coordination DR and continuity testing - scenario, tabletop, live and technology led Cyber resilience integration with security and incident response teams Third party and outsourced service resilience mapping Physical security and facilities based resilience oversight Executive level reporting and stakeholder engagement What You'll Bring Proven experience in Operational Resilience, Business Continuity, Disaster Recovery or Technology Risk Strong awareness of IT architecture, cloud services, infrastructure, and tech led recovery processes Confidence leading incident response and crisis coordination Experience with resilience exercises, DR walkthroughs, failover testing, and scenario simulations Ability to work cross functionally with Technology, Cyber Security, Operations, Facilities and senior leadership Excellent communication and influencing skills (working with CIO, COO etc) A proactive mindset, able to spot vulnerabilities and drive resilience improvements What's on Offer A visible, business critical position with C level sponsorship Freedom to shape and mature the resilience strategy A collaborative environment with strong investment into digital and operational evolution Opportunities to influence culture, ways of working and executive level decision making If you want to have genuine impact, drive organisational resilience forward, and work at the intersection of technology and operational leadership - this is the role for you. Apply now for immediate consideration!
Data Analyst Fully remoteUp to 55,000 + bonus + equity This is an exciting opportunity to join a high-growth consumer platform at a pivotal moment as they scale their modern data function. You will have real ownership, the chance to shape analytical best practice, and the freedom to influence product strategy through high-impact insights. The Company They are a fast-growing digital subscription platform with a strong, mission-driven culture and an engaged global user base. The business has recently invested in modern data tooling and is building out a centralised data function to accelerate product development and growth. With a focus on understanding user behaviour, improving digital journeys, and enabling data-driven decision making, this is a key hire in a scaling product analytics team. The Role As a Data Analyst, you will work closely with product managers, engineers, and cross-functional teams to deliver insights that drive product and business outcomes. You will: Deliver clear, reliable analysis that informs product decisions and business priorities. Lead SQL-based exploration, modelling, and validation to ensure accurate reporting. Build and maintain dashboards that enable self-serve analytics. Run discovery work on user behaviour across web and app journeys. Audit and set up tracking to ensure high-quality event data. Support experimentation, from design through to interpretation. Lead enablement sessions to upskill stakeholders on data tools and best practices. Work independently on varied projects spanning app behaviour, virality, member experience, and product performance. Your Skills and Experience Strong proficiency in SQL and experience working with large datasets. Good experience with BI or visualisation tools. Ability to work autonomously and deliver high-quality analysis at pace. Comfortable partnering with product teams and presenting insights to stakeholders. Strong grounding in user behaviour or product analytics within ecommerce, digital, platform, or subscription environments. Proactive, curious approach with strong communication skills. Nice to have: familiarity with Python, dbt, Databricks, or event tracking tools. How to Apply If you are looking to make a meaningful impact in a high-growth digital environment, please apply with your CV.
25/03/2026
Full time
Data Analyst Fully remoteUp to 55,000 + bonus + equity This is an exciting opportunity to join a high-growth consumer platform at a pivotal moment as they scale their modern data function. You will have real ownership, the chance to shape analytical best practice, and the freedom to influence product strategy through high-impact insights. The Company They are a fast-growing digital subscription platform with a strong, mission-driven culture and an engaged global user base. The business has recently invested in modern data tooling and is building out a centralised data function to accelerate product development and growth. With a focus on understanding user behaviour, improving digital journeys, and enabling data-driven decision making, this is a key hire in a scaling product analytics team. The Role As a Data Analyst, you will work closely with product managers, engineers, and cross-functional teams to deliver insights that drive product and business outcomes. You will: Deliver clear, reliable analysis that informs product decisions and business priorities. Lead SQL-based exploration, modelling, and validation to ensure accurate reporting. Build and maintain dashboards that enable self-serve analytics. Run discovery work on user behaviour across web and app journeys. Audit and set up tracking to ensure high-quality event data. Support experimentation, from design through to interpretation. Lead enablement sessions to upskill stakeholders on data tools and best practices. Work independently on varied projects spanning app behaviour, virality, member experience, and product performance. Your Skills and Experience Strong proficiency in SQL and experience working with large datasets. Good experience with BI or visualisation tools. Ability to work autonomously and deliver high-quality analysis at pace. Comfortable partnering with product teams and presenting insights to stakeholders. Strong grounding in user behaviour or product analytics within ecommerce, digital, platform, or subscription environments. Proactive, curious approach with strong communication skills. Nice to have: familiarity with Python, dbt, Databricks, or event tracking tools. How to Apply If you are looking to make a meaningful impact in a high-growth digital environment, please apply with your CV.
Get Staffed Online Recruitment Limited
Sidmouth, Devon
Our client is a rapidly growing company operating in the omnichannel space, supplying products to various sectors, including e-commerce, plumbing merchants, bathroom showrooms, and other retailers. They are committed to providing exceptional customer service and to creating opportunities for their team members. They are seeking a high-energy, "Modern Manager" to lead their Tipton showroom. This is a dual-impact role you will be responsible for the physical showroom s sales performance and the brand s digital "shop window" via social media. You will bridge the gap between their loyal trade counter regulars and new retail customers, turning technical products into aspirational spaces. Key Responsibilities 1. Sales & Showroom Management: Drive Revenue: Achieve monthly sales targets by converting walk-ins and trade referrals into high-value orders. Expert Consultation: Provide technical advice to tradespeople and design inspiration to homeowners. Lead Management: Proactively follow up on quotes and manage the sales pipeline from initial inquiry to final delivery. Standard Setting: Maintain a "showroom-ready" environment at all times ensuring displays are clean, functional, and correctly priced. 2. Social Media & Digital Marketing: Content Creation: Use a smartphone to capture daily "behind-the-scenes" content, new product arrivals, and completed project photos. Platform Growth: Manage and post to the company TikTok, Facebook and Instagram accounts, focusing on the Tipton/Dudley/Black Country community. Trade Spotlights: Feature local contractors and their work on our client s channels to build community rapport and reciprocal tagging. Engagement: Respond to comments and direct messages to convert "likes" into showroom appointments. 3. Trade Relations: Collaborate with the Trade Counter team to identify customers who have upcoming projects requiring showroom products. Visit local sites or offices occasionally to build relationships with key accounts in the Dudley area. The Ideal Candidate: Experience: 3+ years in a senior trade sales or showroom environment (e.g. KBB, Electrical, or Builders Merchants). Digital Savvy: Comfortable using social media apps (Instagram/Facebook/TikTok) and basic photo-editing tools to promote the business. Communication: Able to switch effortlessly between "trade talk" with a plumber and "design talk" with a homeowner. Local Knowledge: A resident of or familiar with the Black Country trade landscape. Technical Skills: Ability to read building plans; Experience with CAD software is a major plus. The successful candidate will receive the following benefits: Pension Scheme 20 days holiday + 8 Bank Holidays Why should you apply? To join a fantastic company To become part of a great team To showcase your knowledge and skill set
25/03/2026
Full time
Our client is a rapidly growing company operating in the omnichannel space, supplying products to various sectors, including e-commerce, plumbing merchants, bathroom showrooms, and other retailers. They are committed to providing exceptional customer service and to creating opportunities for their team members. They are seeking a high-energy, "Modern Manager" to lead their Tipton showroom. This is a dual-impact role you will be responsible for the physical showroom s sales performance and the brand s digital "shop window" via social media. You will bridge the gap between their loyal trade counter regulars and new retail customers, turning technical products into aspirational spaces. Key Responsibilities 1. Sales & Showroom Management: Drive Revenue: Achieve monthly sales targets by converting walk-ins and trade referrals into high-value orders. Expert Consultation: Provide technical advice to tradespeople and design inspiration to homeowners. Lead Management: Proactively follow up on quotes and manage the sales pipeline from initial inquiry to final delivery. Standard Setting: Maintain a "showroom-ready" environment at all times ensuring displays are clean, functional, and correctly priced. 2. Social Media & Digital Marketing: Content Creation: Use a smartphone to capture daily "behind-the-scenes" content, new product arrivals, and completed project photos. Platform Growth: Manage and post to the company TikTok, Facebook and Instagram accounts, focusing on the Tipton/Dudley/Black Country community. Trade Spotlights: Feature local contractors and their work on our client s channels to build community rapport and reciprocal tagging. Engagement: Respond to comments and direct messages to convert "likes" into showroom appointments. 3. Trade Relations: Collaborate with the Trade Counter team to identify customers who have upcoming projects requiring showroom products. Visit local sites or offices occasionally to build relationships with key accounts in the Dudley area. The Ideal Candidate: Experience: 3+ years in a senior trade sales or showroom environment (e.g. KBB, Electrical, or Builders Merchants). Digital Savvy: Comfortable using social media apps (Instagram/Facebook/TikTok) and basic photo-editing tools to promote the business. Communication: Able to switch effortlessly between "trade talk" with a plumber and "design talk" with a homeowner. Local Knowledge: A resident of or familiar with the Black Country trade landscape. Technical Skills: Ability to read building plans; Experience with CAD software is a major plus. The successful candidate will receive the following benefits: Pension Scheme 20 days holiday + 8 Bank Holidays Why should you apply? To join a fantastic company To become part of a great team To showcase your knowledge and skill set
Randstad Technologies Recruitment
City, Manchester
Business Transformation Manager Location: Remote with occasional travel to Manchester (Permanent) Salary: 65,000 - 75,000 + Car + Bonus A global professional services business is urgently seeking a new Business Transformation Manager to lead their UK Digital change agenda. This is a role where you will be responsible for all the business change and transformation surrounding the implementation of new technology platforms and processes. This role can be almost 100% remote with occasional travel to Manchester for project meetings so they support a healthy work / life balance. Key Responsibilities Strategy & Leadership: Align UK initiatives with global strategy; lead and coach a team of Transformation Partners. Process Evolution: Use Lean/Design Thinking to digitise workflows and optimise productivity. Change Management: Facilitate senior stakeholder workshops and drive high adoption of new processes. Impact: Define KPIs to ensure seamless transitions into Business As Usual (BAU). Who You Are Experience delivering large-scale change management and transformation connected to new diigital systems Strong background in process analysis and Lean principles. Exceptional ability to simplify complex problems for senior stakeholders. This is an urgent role where the hiring manager is looking to shortlist for interview immediately. Please send a copy of your CV to be considered ASAP. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
24/03/2026
Full time
Business Transformation Manager Location: Remote with occasional travel to Manchester (Permanent) Salary: 65,000 - 75,000 + Car + Bonus A global professional services business is urgently seeking a new Business Transformation Manager to lead their UK Digital change agenda. This is a role where you will be responsible for all the business change and transformation surrounding the implementation of new technology platforms and processes. This role can be almost 100% remote with occasional travel to Manchester for project meetings so they support a healthy work / life balance. Key Responsibilities Strategy & Leadership: Align UK initiatives with global strategy; lead and coach a team of Transformation Partners. Process Evolution: Use Lean/Design Thinking to digitise workflows and optimise productivity. Change Management: Facilitate senior stakeholder workshops and drive high adoption of new processes. Impact: Define KPIs to ensure seamless transitions into Business As Usual (BAU). Who You Are Experience delivering large-scale change management and transformation connected to new diigital systems Strong background in process analysis and Lean principles. Exceptional ability to simplify complex problems for senior stakeholders. This is an urgent role where the hiring manager is looking to shortlist for interview immediately. Please send a copy of your CV to be considered ASAP. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
CBSbutler Holdings Limited trading as CBSbutler
Basingstoke, Hampshire
ITSM Engineer Onsite in Basingstoke Up to 60,000 per annum dependent on experience + benefits package Active DV clearance is required for this role We're looking for an ITSM Tooling Engineer to support major digital transformation programmes. Working within an Agile team and reporting to the Senior ITSM Tooling Architect, you'll play a key role in designing, building, and configuring enterprise-scale ITSM solutions across complex environments. This is an opportunity to work on high-impact, large-scale systems that demand security, resilience, and innovation. Key Responsibilities Design, install, configure, and customise ITSM tooling solutions Produce high-quality build and technical documentation Support delivery of ITSM solutions across cloud, on-prem, and hybrid environments Collaborate within Agile teams to deliver against transformation priorities Ensure solutions align with ITIL/ITSM/ITOM best practices Contribute to continuous improvement and delivery excellence Key Skills & Experience Strong experience with ITSM/Service Desk tools, such as: ServiceNow, BMC Remedy / Helix CA Service Desk Manager Cherwell, Freshworks, or ManageEngine Proven background in ITSM/ITIL frameworks (ITIL v4 certification desirable) Experience delivering secure, scalable, and resilient ITSM platforms Solid understanding of core infrastructure: Windows Server, Active Directory, Group Policy SQL Server & clustering PKI and certificate management Technical Capability Scripting and development skills, including: SQL, PowerShell, JavaScript REST APIs, C# Power BI and SQL Server Reporting If this role is of interest, apply now!
24/03/2026
Full time
ITSM Engineer Onsite in Basingstoke Up to 60,000 per annum dependent on experience + benefits package Active DV clearance is required for this role We're looking for an ITSM Tooling Engineer to support major digital transformation programmes. Working within an Agile team and reporting to the Senior ITSM Tooling Architect, you'll play a key role in designing, building, and configuring enterprise-scale ITSM solutions across complex environments. This is an opportunity to work on high-impact, large-scale systems that demand security, resilience, and innovation. Key Responsibilities Design, install, configure, and customise ITSM tooling solutions Produce high-quality build and technical documentation Support delivery of ITSM solutions across cloud, on-prem, and hybrid environments Collaborate within Agile teams to deliver against transformation priorities Ensure solutions align with ITIL/ITSM/ITOM best practices Contribute to continuous improvement and delivery excellence Key Skills & Experience Strong experience with ITSM/Service Desk tools, such as: ServiceNow, BMC Remedy / Helix CA Service Desk Manager Cherwell, Freshworks, or ManageEngine Proven background in ITSM/ITIL frameworks (ITIL v4 certification desirable) Experience delivering secure, scalable, and resilient ITSM platforms Solid understanding of core infrastructure: Windows Server, Active Directory, Group Policy SQL Server & clustering PKI and certificate management Technical Capability Scripting and development skills, including: SQL, PowerShell, JavaScript REST APIs, C# Power BI and SQL Server Reporting If this role is of interest, apply now!
Location Newport NP10 8QQ About the job Job summary Senior Front End Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. In order to provide up to date services to our customers both nationally and internationally systems need to be developed, improved and maintained. You will have the opportunity to work on the latest cutting edge cloud technologies, use modern delivery processes and work on innovative projects some including the use of AI and ML. Working alongside experts in their fields you will have the opportunity to make valuable contributions without compromising on quality. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined team using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the teams assigned deliverables. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual with strong front end and UX skills, you will have the opportunity to develop and mature your skills even further and extend your skills set with those typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Any back-end skills you have can also be utilised within this role. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, testing and documentation of small scale to large, complex or mission critical applications and solutions in a cloud first environment Build web based Front End interfaces interacting with RESTful APIs using React, Next JS and other web technologies Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify and manage problems, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Implement toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across a few multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Embrace a continuous improvement ethos Applies "progress over perfection" principle Takes full responsibility for decisions and delivers on commitment Maintain inner composure, recovering quickly from setbacks and learning from the experience Highly driven and inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Take responsibility for ensuring that the team test and build activities follow agreed governance and processes Promote and display the IPO and Civil Service Values Guide more junior members in their personal development Coach and mentor colleagues Continuously improves technical knowledge and stays abreast of latest trends Person specification Essential Experience Has been a key player in delivering technical solutions as part of a large projects Experienced with modern delivery models such as Scrum and Agile Experience of working with cloud technologies including Azure Working knowledge of Azure DevOps Experience with Git Advocate of DevOps principles Essential Technical Excellent understanding of React and experience with Next JS. Excellent understanding of Node JS Experience working with RESTful web services Has a good understanding of architectural principals with design patterns such as SOA and Micro-Services
24/03/2026
Full time
Location Newport NP10 8QQ About the job Job summary Senior Front End Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. In order to provide up to date services to our customers both nationally and internationally systems need to be developed, improved and maintained. You will have the opportunity to work on the latest cutting edge cloud technologies, use modern delivery processes and work on innovative projects some including the use of AI and ML. Working alongside experts in their fields you will have the opportunity to make valuable contributions without compromising on quality. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined team using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the teams assigned deliverables. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual with strong front end and UX skills, you will have the opportunity to develop and mature your skills even further and extend your skills set with those typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Any back-end skills you have can also be utilised within this role. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, testing and documentation of small scale to large, complex or mission critical applications and solutions in a cloud first environment Build web based Front End interfaces interacting with RESTful APIs using React, Next JS and other web technologies Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify and manage problems, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Implement toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across a few multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Embrace a continuous improvement ethos Applies "progress over perfection" principle Takes full responsibility for decisions and delivers on commitment Maintain inner composure, recovering quickly from setbacks and learning from the experience Highly driven and inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Take responsibility for ensuring that the team test and build activities follow agreed governance and processes Promote and display the IPO and Civil Service Values Guide more junior members in their personal development Coach and mentor colleagues Continuously improves technical knowledge and stays abreast of latest trends Person specification Essential Experience Has been a key player in delivering technical solutions as part of a large projects Experienced with modern delivery models such as Scrum and Agile Experience of working with cloud technologies including Azure Working knowledge of Azure DevOps Experience with Git Advocate of DevOps principles Essential Technical Excellent understanding of React and experience with Next JS. Excellent understanding of Node JS Experience working with RESTful web services Has a good understanding of architectural principals with design patterns such as SOA and Micro-Services
Location Newport, NP10 8QQ About the job Job summary Senior Data Engineer The IPO is a modern organisation which depends on its IT and Data services to operate and innovate effectively. In order to provide up to date services to our customers both nationally and internationally, our systems need to be developed, improved and maintained. As a Senior Data Engineer, situated within our Digital, Data and Technology (DDaT) Chief Data Office, you will work within a multi-functional delivery team, responsible for the delivery of the robust data services and designs. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplinary squad using several technologies to build enterprise grade services. Specific responsibilities for this role include the development of data systems as required, development and optimisation of ETL layers, maximising opportunities to re-use existing data flows and provide support in relation to data platforms and data integration within our cloud estate. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for data enhancements and executing plans that utilise the current toolkit and the skills of the team to deliver these. Contribute to the development of a world class Data Engineering capability for IPO IT & Data. Work closely with our Data Management and Business Intelligence Teams to drive solutions that ensure ease of access to data and help them to work with data more effectively and efficiently. Build IPO data pipelines, owning the data engineering artefacts. Build solutions to move data internal & external to IPO. Engage with stakeholders to build relationships and to gain a thorough understanding of key IPO user groups and design decisions. Work across groups, projects, and products to implement data engineering solutions to solve complex business problems, using the IPO's chosen technology. Support the vision for the organisation's use of data in line with corporate goals and vision. Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Embrace a continuous improvement ethos Effective management and delegation of tasks within the team Applies "progress over perfection" principle Take full responsibility for decisions and deliveries Maintain inner composure, recovering quickly from setbacks and learning from the experience Highly driven and inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Take responsibility for ensuring that the team test and build activities follow agreed governance and processes Promote and display the IPO and Civil Service Values Guide more junior members in their personal development Coach and mentor colleagues Continuously improves technical knowledge and stays abreast of latest trends Person specification Essential Technical Experience of Azure Data Factory (ADF), Data Bricks, Python and other data tooling Evidence an ability to design, code, test, correct and document simple programs or scripts. Experience of cleansing, preparing and formatting data sets. Awareness of designing scalable solutions and future-proof data services. Essential Experience Has been a key player in delivering technical solutions as part of large projects Experienced with modern delivery models such as Scrum and other Agile Advocate of DevOps principles Experience with Azure DevOps
24/03/2026
Full time
Location Newport, NP10 8QQ About the job Job summary Senior Data Engineer The IPO is a modern organisation which depends on its IT and Data services to operate and innovate effectively. In order to provide up to date services to our customers both nationally and internationally, our systems need to be developed, improved and maintained. As a Senior Data Engineer, situated within our Digital, Data and Technology (DDaT) Chief Data Office, you will work within a multi-functional delivery team, responsible for the delivery of the robust data services and designs. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplinary squad using several technologies to build enterprise grade services. Specific responsibilities for this role include the development of data systems as required, development and optimisation of ETL layers, maximising opportunities to re-use existing data flows and provide support in relation to data platforms and data integration within our cloud estate. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for data enhancements and executing plans that utilise the current toolkit and the skills of the team to deliver these. Contribute to the development of a world class Data Engineering capability for IPO IT & Data. Work closely with our Data Management and Business Intelligence Teams to drive solutions that ensure ease of access to data and help them to work with data more effectively and efficiently. Build IPO data pipelines, owning the data engineering artefacts. Build solutions to move data internal & external to IPO. Engage with stakeholders to build relationships and to gain a thorough understanding of key IPO user groups and design decisions. Work across groups, projects, and products to implement data engineering solutions to solve complex business problems, using the IPO's chosen technology. Support the vision for the organisation's use of data in line with corporate goals and vision. Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Embrace a continuous improvement ethos Effective management and delegation of tasks within the team Applies "progress over perfection" principle Take full responsibility for decisions and deliveries Maintain inner composure, recovering quickly from setbacks and learning from the experience Highly driven and inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Take responsibility for ensuring that the team test and build activities follow agreed governance and processes Promote and display the IPO and Civil Service Values Guide more junior members in their personal development Coach and mentor colleagues Continuously improves technical knowledge and stays abreast of latest trends Person specification Essential Technical Experience of Azure Data Factory (ADF), Data Bricks, Python and other data tooling Evidence an ability to design, code, test, correct and document simple programs or scripts. Experience of cleansing, preparing and formatting data sets. Awareness of designing scalable solutions and future-proof data services. Essential Experience Has been a key player in delivering technical solutions as part of large projects Experienced with modern delivery models such as Scrum and other Agile Advocate of DevOps principles Experience with Azure DevOps
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Sometimes described as the most strategic programme in government, GOV.UK One Login represents a once in a career opportunity to work on a software product that will be used by the majority of the people living in the UK. It's a fast paced, dynamic and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills. GOV.UK One Login is being designed and built for the many, not the few. It will unite services across government, revolutionising the way government departments interact digitally with users. One Login will deliver an accessible and essential function that will change lives and help millions. If this sounds like the next role for you on your career journey then we'd love to hear from you. Find out more at the GDS Blog . Job description Site Reliability Engineers in One Login develop infrastructure and support application teams. This involves working with a diverse range of other technologists and non-technical stakeholders so communication and empathy are as important as technical capability. As a Site Reliability Engineer you'll be part of one of our multidisciplinary service teams working with and supporting front-end and back-end developers, delivery and product managers, tech writers and architects build and maintain resilient, highly available and secure systems to meet the needs of our users take responsibility for solving complex and interesting problems create infrastructure as code to ensure our infrastructure and deployment pipelines are reusable, repeatable and reliable ensure our systems are appropriately monitored and instrumented to enable our teams to identify and respond to operational issues quickly and effectively build CI/CD pipelines to enable our developers to get their code into production as quickly and safely as possible act as a digital ambassador, sharing experiences through public speaking and blog posts participate in our in-hours 2nd line and out-of-hours support rotas to gain empathy for users and awareness of operational concerns share knowledge of tools and practices with your wider team and peers to drive consistency and maintain our high engineering standards Person specification We're interested in people who have: a high level of proficiency in at least one programming language (we use Java, Typescript, and Python), modern development standards, awareness of development process optimisation and strong Git skills a working knowledge of Agile best practices, the benefits of focussing on user needs and have used quantitative and qualitative data about users to turn user focus into outcomes a deep understanding of Linux operating system internals and are comfortable working with Linux virtual machines or containers, including the ability to identify, locate and fix service faults, capacity management and availability strategies strong experience of supporting large production services with infrastructure technologies including databases, web servers, DNS, CDNs, reverse proxies, message queues and load balancers. Systems design experience, working with well understood technology and identifying appropriate patterns. Have established design patterns and iterated them extensive experience of building and maintaining services in the cloud (preferably AWS), creating infrastructure as code using Terraform and CloudFormation, and using container orchestration systems like Kubernetes or ECS or serverless application design with AWS Lambda. knowledge of setting up pipelines in a CI/CD tool like Github Actions or AWS Codepipeline, and will have built and tested simple interfaces between systems and worked on more complex integrations as part of a wider team a good understanding of information security principles and how to keep large operational services secure.
24/03/2026
Full time
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Sometimes described as the most strategic programme in government, GOV.UK One Login represents a once in a career opportunity to work on a software product that will be used by the majority of the people living in the UK. It's a fast paced, dynamic and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills. GOV.UK One Login is being designed and built for the many, not the few. It will unite services across government, revolutionising the way government departments interact digitally with users. One Login will deliver an accessible and essential function that will change lives and help millions. If this sounds like the next role for you on your career journey then we'd love to hear from you. Find out more at the GDS Blog . Job description Site Reliability Engineers in One Login develop infrastructure and support application teams. This involves working with a diverse range of other technologists and non-technical stakeholders so communication and empathy are as important as technical capability. As a Site Reliability Engineer you'll be part of one of our multidisciplinary service teams working with and supporting front-end and back-end developers, delivery and product managers, tech writers and architects build and maintain resilient, highly available and secure systems to meet the needs of our users take responsibility for solving complex and interesting problems create infrastructure as code to ensure our infrastructure and deployment pipelines are reusable, repeatable and reliable ensure our systems are appropriately monitored and instrumented to enable our teams to identify and respond to operational issues quickly and effectively build CI/CD pipelines to enable our developers to get their code into production as quickly and safely as possible act as a digital ambassador, sharing experiences through public speaking and blog posts participate in our in-hours 2nd line and out-of-hours support rotas to gain empathy for users and awareness of operational concerns share knowledge of tools and practices with your wider team and peers to drive consistency and maintain our high engineering standards Person specification We're interested in people who have: a high level of proficiency in at least one programming language (we use Java, Typescript, and Python), modern development standards, awareness of development process optimisation and strong Git skills a working knowledge of Agile best practices, the benefits of focussing on user needs and have used quantitative and qualitative data about users to turn user focus into outcomes a deep understanding of Linux operating system internals and are comfortable working with Linux virtual machines or containers, including the ability to identify, locate and fix service faults, capacity management and availability strategies strong experience of supporting large production services with infrastructure technologies including databases, web servers, DNS, CDNs, reverse proxies, message queues and load balancers. Systems design experience, working with well understood technology and identifying appropriate patterns. Have established design patterns and iterated them extensive experience of building and maintaining services in the cloud (preferably AWS), creating infrastructure as code using Terraform and CloudFormation, and using container orchestration systems like Kubernetes or ECS or serverless application design with AWS Lambda. knowledge of setting up pipelines in a CI/CD tool like Github Actions or AWS Codepipeline, and will have built and tested simple interfaces between systems and worked on more complex integrations as part of a wider team a good understanding of information security principles and how to keep large operational services secure.
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need . Job description As the Senior IT Service Manager for One Login, you will provide the strategic leadership, vision and direction needed to build an industry leading service management capability that operates effectively at national scale. Reporting to the Head of Live Services for One Login, you will be accountable for shaping how government services experience, adopt and rely on One Login, ensuring that service quality, resilience and user experience remain consistently high across a diverse and rapidly expanding ecosystem. You will lead the development of a coherent, future focused service management strategy that supports One Login's long-term ambitions and the needs of the wider government landscape. This includes defining or refining the operating model, governance structures, assurance frameworks and performance measures that will underpin a mature, scalable and data driven service management function. You will ensure that the differing technical, operational and support requirements of relying parties are understood, prioritised and translated into clear service outcomes, enabling each service to onboard, operate and evolve with confidence. Your role will involve close partnership with senior leaders and staff across Product, Architecture, Service Transition, Operational Support, Data and Security teams. You will act as a voice for service excellence, ensuring that service considerations are embedded into decision making, delivery planning and change processes across the One Login service. You will also represent One Login at cross government forums where necessary, shaping expectations, influencing direction and ensuring alignment with broader digital and identity strategies. As a senior leader for the service management function within One Login, you will shape and develop IT Service Managers, Service Relationship Managers and other service capability teams. You will foster a culture of accountability, continuous improvement and customer-centricity, ensuring that teams are empowered, skilled and supported to deliver high quality services. You will champion best practice, drive standardisation and ensure that service management evolves in line with industry standards, emerging technologies and the needs of government. Ultimately, you will play a pivotal role in ensuring that One Login delivers a reliable, secure and seamless experience for millions of users and hundreds of government services, now and in the future. As a Senior IT Service Manager you'll be: accountable for the end-to-end strategic service experience for all relying parties, ensuring that government services adopting One Login receive a consistent, high quality and resilient service that meets their operational, technical and security needs at national scale. building and maintaining relationships across government, acting as the primary strategic partner for Relying Party leadership teams. You will ensure their priorities, risks and future needs are understood, anticipated and reflected in service planning, investment decisions and roadmap development. shaping and governing the relying party lifecycle, identifying structural gaps, systemic issues and opportunities for improvement across onboarding, transition, live service and ongoing optimisation. You will drive the evolution of these processes from a service perspective to ensure they are efficient, scalable and aligned to One Login's long-term ambitions. leading continuous improvement across the entire service ecosystem, using data, insight and user feedback to enhance service performance, simplify interactions, reduce friction and improve the overall experience for relying parties. setting direction and standards for Business Continuity and Disaster Recovery plan, aligning with industry standards, mapping approach, templates and setting approach for ongoing improvements through testing and lessons learned exercises. acting as the senior point of escalation for critical service issues, ensuring that major incidents, risks and cross government challenges are managed effectively. You will provide authoritative input into governance boards, service forums and strategic decision making groups. overseeing and sponsoring service reviews, audits, incident investigations and improvement programmes, ensuring that lessons are embedded, systemic issues are addressed and service maturity continues to advance. driving the evolution of the One Login service management model, working closely with Product, Architecture, Service Transition, Operational Support, Data and Security to ensure service management is embedded into design, delivery and operational practices across the organisation. providing leadership, direction and development to IT Service Managers, Service Relationship Managers and other service capability teams, ensuring they are empowered, skilled and aligned to a shared vision of service excellence. Person specification We're interested in people who: have a deep understanding of end-to-end service lifecycle management, and by using your analytical skills to make decisions that enhance our business and service performance you will help shape, design, govern and evolve onboarding, transition, operational management, versioning and deprecation processes at scale into a central service offering for our relying parties are comfortable taking full ownership and accountability for the service experience of relying parties, regardless of their size, maturity or technical complexity, and able to balance competing priorities across a diverse portfolio while standardising the service landscape. have strong negotiation and influencing skills, with the credibility to engage stakeholders across government, challenge constructively, and secure alignment on service priorities, risks and investment decisions are able to build long-term, strategic relationships, communicating clearly, managing expectations, and ensuring that service decisions reflect both Relying Party needs and organisational goals have proven ability to oversee, optimise and transform operational processes at scale, using data, insight and industry best practice to drive continuous improvement, standardisation and efficiency have experienced acting as the senior escalation point for live service issues, seeing the bigger picture by taking groups of services and investigating how to get the best of those underlying services you will be bringing a calm, structured and authoritative approach to incident management, risk handling and cross-government coordination are a natural leader, who can develop and inspire service management teams, fostering a culture of accountability, customer-centricity and continuous improvement, leading investigative work into problems and opportunities in existing processes, improving the service experience and by absorbing large amounts of conflicting information you will use it to produce strategic solutions for our service management customers
24/03/2026
Full time
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need . Job description As the Senior IT Service Manager for One Login, you will provide the strategic leadership, vision and direction needed to build an industry leading service management capability that operates effectively at national scale. Reporting to the Head of Live Services for One Login, you will be accountable for shaping how government services experience, adopt and rely on One Login, ensuring that service quality, resilience and user experience remain consistently high across a diverse and rapidly expanding ecosystem. You will lead the development of a coherent, future focused service management strategy that supports One Login's long-term ambitions and the needs of the wider government landscape. This includes defining or refining the operating model, governance structures, assurance frameworks and performance measures that will underpin a mature, scalable and data driven service management function. You will ensure that the differing technical, operational and support requirements of relying parties are understood, prioritised and translated into clear service outcomes, enabling each service to onboard, operate and evolve with confidence. Your role will involve close partnership with senior leaders and staff across Product, Architecture, Service Transition, Operational Support, Data and Security teams. You will act as a voice for service excellence, ensuring that service considerations are embedded into decision making, delivery planning and change processes across the One Login service. You will also represent One Login at cross government forums where necessary, shaping expectations, influencing direction and ensuring alignment with broader digital and identity strategies. As a senior leader for the service management function within One Login, you will shape and develop IT Service Managers, Service Relationship Managers and other service capability teams. You will foster a culture of accountability, continuous improvement and customer-centricity, ensuring that teams are empowered, skilled and supported to deliver high quality services. You will champion best practice, drive standardisation and ensure that service management evolves in line with industry standards, emerging technologies and the needs of government. Ultimately, you will play a pivotal role in ensuring that One Login delivers a reliable, secure and seamless experience for millions of users and hundreds of government services, now and in the future. As a Senior IT Service Manager you'll be: accountable for the end-to-end strategic service experience for all relying parties, ensuring that government services adopting One Login receive a consistent, high quality and resilient service that meets their operational, technical and security needs at national scale. building and maintaining relationships across government, acting as the primary strategic partner for Relying Party leadership teams. You will ensure their priorities, risks and future needs are understood, anticipated and reflected in service planning, investment decisions and roadmap development. shaping and governing the relying party lifecycle, identifying structural gaps, systemic issues and opportunities for improvement across onboarding, transition, live service and ongoing optimisation. You will drive the evolution of these processes from a service perspective to ensure they are efficient, scalable and aligned to One Login's long-term ambitions. leading continuous improvement across the entire service ecosystem, using data, insight and user feedback to enhance service performance, simplify interactions, reduce friction and improve the overall experience for relying parties. setting direction and standards for Business Continuity and Disaster Recovery plan, aligning with industry standards, mapping approach, templates and setting approach for ongoing improvements through testing and lessons learned exercises. acting as the senior point of escalation for critical service issues, ensuring that major incidents, risks and cross government challenges are managed effectively. You will provide authoritative input into governance boards, service forums and strategic decision making groups. overseeing and sponsoring service reviews, audits, incident investigations and improvement programmes, ensuring that lessons are embedded, systemic issues are addressed and service maturity continues to advance. driving the evolution of the One Login service management model, working closely with Product, Architecture, Service Transition, Operational Support, Data and Security to ensure service management is embedded into design, delivery and operational practices across the organisation. providing leadership, direction and development to IT Service Managers, Service Relationship Managers and other service capability teams, ensuring they are empowered, skilled and aligned to a shared vision of service excellence. Person specification We're interested in people who: have a deep understanding of end-to-end service lifecycle management, and by using your analytical skills to make decisions that enhance our business and service performance you will help shape, design, govern and evolve onboarding, transition, operational management, versioning and deprecation processes at scale into a central service offering for our relying parties are comfortable taking full ownership and accountability for the service experience of relying parties, regardless of their size, maturity or technical complexity, and able to balance competing priorities across a diverse portfolio while standardising the service landscape. have strong negotiation and influencing skills, with the credibility to engage stakeholders across government, challenge constructively, and secure alignment on service priorities, risks and investment decisions are able to build long-term, strategic relationships, communicating clearly, managing expectations, and ensuring that service decisions reflect both Relying Party needs and organisational goals have proven ability to oversee, optimise and transform operational processes at scale, using data, insight and industry best practice to drive continuous improvement, standardisation and efficiency have experienced acting as the senior escalation point for live service issues, seeing the bigger picture by taking groups of services and investigating how to get the best of those underlying services you will be bringing a calm, structured and authoritative approach to incident management, risk handling and cross-government coordination are a natural leader, who can develop and inspire service management teams, fostering a culture of accountability, customer-centricity and continuous improvement, leading investigative work into problems and opportunities in existing processes, improving the service experience and by absorbing large amounts of conflicting information you will use it to produce strategic solutions for our service management customers
Location Stratford Regional Centre - Westfield Avenue About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. Job description As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. As an IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. For this role you must: Hold SC Clearance or be willing to be SC cleared to take up duty. Please refer to the Additional Security Information below for further information.
24/03/2026
Full time
Location Stratford Regional Centre - Westfield Avenue About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. Job description As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. As an IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. For this role you must: Hold SC Clearance or be willing to be SC cleared to take up duty. Please refer to the Additional Security Information below for further information.
Government Digital & Data
Nottingham, Nottinghamshire
Location Nottingham Regional Centre - Unity Square About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. Job description As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. As an IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. For this role you must: Hold SC Clearance or be willing to be SC cleared to take up duty. Please refer to the Additional Security Information below for further information.
24/03/2026
Full time
Location Nottingham Regional Centre - Unity Square About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. Job description As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. As an IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. For this role you must: Hold SC Clearance or be willing to be SC cleared to take up duty. Please refer to the Additional Security Information below for further information.
Location Birmingham, Liverpool, Newport (Gwent) About the job Job summary Crown Commercial Service (CCS) will become Government Commercial Agency (GCA) on 1 April 2026. Please visit our website for further details. Insight into CCS - Webinar Watch our Webinar on the above link and gain valuable insight into CCS and our recruitment processes. Would you like to help shape and deliver digital products and services that underpin critical commercial services used across the public sector, ensuring they meet GDS standards and provide real value to government buyers and suppliers. Job Summary As a Senior Delivery Manager you will be accountable for the effective delivery of complex, critical products and services. You will have experience across a range of digital products and services, managing them throughout the entire product life cycle through agile methodologies, being responsible and accountable as the main point of escalation, whilst nurturing and developing the skills of junior Delivery Managers. You will champion user-centred, data-driven delivery, ensuring CCS digital services meet the Government Service Standards and are delivered through robust, and transparent governance. You will lead multidisciplinary teams through discovery, alpha, beta and live as a minimum, ensuring delivery aligns with CCS's commercial strategy and organisational priorities. Directorate Overview The Digital & Data Services (DDS) directorate is at the heart of CCS's digital transformation journey, responsible for delivering modern, efficient, and user-centred digital services that support over £30bn of public sector procurement annually. We're building a world-class digital capability that will revolutionise how the public sector buys common goods and services. Team Summary The role of the Senior Delivery Manager sits within the newly established Delivery Capability Domain within the Digital Data & Services Directorate (DDS). You will take a leading role in establishing and embedding a delivery community of practice focused on increasing delivery maturity, embedding consistent ways of working, and strengthening delivery assurance across the DDS portfolio. Job description Key Accountabilities Lead delivery of large-scale programs and digital products, from discovery through deployment and continuous improvement, working with product managers and service owners, exploring new and innovative ways of working to improve delivery within the organisation Ensure delivery adheres to the Government Service Standard, Technology Code of Practice and CCS governance frameworks. Delivery lead across one or more product teams, ensuring alignment on OKRs: objectives, priorities and timelines, acting as an advocate for Agile principles to ensure delivery best practices are followed (Scrum, Kanban, SAFe / hybrid models) Own and build relationships with the technical teams, Product Owners, senior stakeholders, management and third-party sub-contractors utilising effective and appropriate governance mechanisms. Collaborate with other directorates to ensure alignment of delivery with the organisational priorities and governance processes. Work closely with business stakeholders, Product Managers, Designers, Business Analysts, Developers and Testers to drive out value and ensure the efficient delivery of digital products and services.Manage project financials, business case definition and benefit realisation approaches. Ensure delivery artefacts meet CCS assurance requirements, supporting internal and external governance boards with clear, and concise reporting. Define and monitor delivery KPIs such as velocity, lead time and throughput, manage and mitigate risks, dependencies to maintain team velocity and create a high performing team. Proficient in senior stakeholder communication, engagement and change management for effective delivery of products and services through clear roadmaps, sprint planning, agile ceremonies and reviews. You will ensure stakeholders have timely, accurate information and understand the impact of decisions on delivery. Facilitate effective and tailored communication between the organisation and suppliers, manage risks and issues related to supplier delivery, and ensure that contractual deliverables meet quality standards and deadlines on a day to day basis. Mentoring team members; upskilling junior delivery managers and educating the wider digital community and business stakeholders in delivery management best practice and Support the shaping of standards, tools and frameworks that uplift delivery maturity across DDS. Person specification Essential Criteria (to be assessed at application stage): Proven experience in delivery/ project management with strong background on Agile methodologies. Agile cert preferred (Scrum master, Safe Agilist, MSP) You can demonstrate practical experience applying Agile principles in complex delivery and service led environments. Experience delivering digital products and services and technical programs (eg. Customer facing tools, web platforms, IDAM, Master Data Model, B2C and B2B platforms) Proven leader of multidisciplinary teams delivering modern digital services, with a track record of managing complex stakeholder relationships across product, design, engineering, and business functions to meet the needs of end users. Comprehensive expertise in GDS standards and the full product development lifecycle, with hands-on experience driving Agile frameworks (Scrum/Kanban) and CI/CD practices using tools like JIRA, Confluence, and ADO
24/03/2026
Full time
Location Birmingham, Liverpool, Newport (Gwent) About the job Job summary Crown Commercial Service (CCS) will become Government Commercial Agency (GCA) on 1 April 2026. Please visit our website for further details. Insight into CCS - Webinar Watch our Webinar on the above link and gain valuable insight into CCS and our recruitment processes. Would you like to help shape and deliver digital products and services that underpin critical commercial services used across the public sector, ensuring they meet GDS standards and provide real value to government buyers and suppliers. Job Summary As a Senior Delivery Manager you will be accountable for the effective delivery of complex, critical products and services. You will have experience across a range of digital products and services, managing them throughout the entire product life cycle through agile methodologies, being responsible and accountable as the main point of escalation, whilst nurturing and developing the skills of junior Delivery Managers. You will champion user-centred, data-driven delivery, ensuring CCS digital services meet the Government Service Standards and are delivered through robust, and transparent governance. You will lead multidisciplinary teams through discovery, alpha, beta and live as a minimum, ensuring delivery aligns with CCS's commercial strategy and organisational priorities. Directorate Overview The Digital & Data Services (DDS) directorate is at the heart of CCS's digital transformation journey, responsible for delivering modern, efficient, and user-centred digital services that support over £30bn of public sector procurement annually. We're building a world-class digital capability that will revolutionise how the public sector buys common goods and services. Team Summary The role of the Senior Delivery Manager sits within the newly established Delivery Capability Domain within the Digital Data & Services Directorate (DDS). You will take a leading role in establishing and embedding a delivery community of practice focused on increasing delivery maturity, embedding consistent ways of working, and strengthening delivery assurance across the DDS portfolio. Job description Key Accountabilities Lead delivery of large-scale programs and digital products, from discovery through deployment and continuous improvement, working with product managers and service owners, exploring new and innovative ways of working to improve delivery within the organisation Ensure delivery adheres to the Government Service Standard, Technology Code of Practice and CCS governance frameworks. Delivery lead across one or more product teams, ensuring alignment on OKRs: objectives, priorities and timelines, acting as an advocate for Agile principles to ensure delivery best practices are followed (Scrum, Kanban, SAFe / hybrid models) Own and build relationships with the technical teams, Product Owners, senior stakeholders, management and third-party sub-contractors utilising effective and appropriate governance mechanisms. Collaborate with other directorates to ensure alignment of delivery with the organisational priorities and governance processes. Work closely with business stakeholders, Product Managers, Designers, Business Analysts, Developers and Testers to drive out value and ensure the efficient delivery of digital products and services.Manage project financials, business case definition and benefit realisation approaches. Ensure delivery artefacts meet CCS assurance requirements, supporting internal and external governance boards with clear, and concise reporting. Define and monitor delivery KPIs such as velocity, lead time and throughput, manage and mitigate risks, dependencies to maintain team velocity and create a high performing team. Proficient in senior stakeholder communication, engagement and change management for effective delivery of products and services through clear roadmaps, sprint planning, agile ceremonies and reviews. You will ensure stakeholders have timely, accurate information and understand the impact of decisions on delivery. Facilitate effective and tailored communication between the organisation and suppliers, manage risks and issues related to supplier delivery, and ensure that contractual deliverables meet quality standards and deadlines on a day to day basis. Mentoring team members; upskilling junior delivery managers and educating the wider digital community and business stakeholders in delivery management best practice and Support the shaping of standards, tools and frameworks that uplift delivery maturity across DDS. Person specification Essential Criteria (to be assessed at application stage): Proven experience in delivery/ project management with strong background on Agile methodologies. Agile cert preferred (Scrum master, Safe Agilist, MSP) You can demonstrate practical experience applying Agile principles in complex delivery and service led environments. Experience delivering digital products and services and technical programs (eg. Customer facing tools, web platforms, IDAM, Master Data Model, B2C and B2B platforms) Proven leader of multidisciplinary teams delivering modern digital services, with a track record of managing complex stakeholder relationships across product, design, engineering, and business functions to meet the needs of end users. Comprehensive expertise in GDS standards and the full product development lifecycle, with hands-on experience driving Agile frameworks (Scrum/Kanban) and CI/CD practices using tools like JIRA, Confluence, and ADO
Role: Marketing Manager / Campaign Executive Location: Trafford Park, Manchester Salary: £40,000 - £45,000 per annum Job Type: Permanent, Full-time The Opportunity We're looking for a creative, results-driven Marketing Manager / Campaign Executive to join our growing team based in Trafford Park. This is a hands-on role where you'll lead the planning, creation and delivery of innovative digital marketing campaigns across three businesses within our group. Reporting directly to the Managing / Sales Director, you'll play a key role in driving growth through paid media, content, email marketing and design. Key Responsibilities Create and manage digital campaigns across Google Ads, Bing, LinkedIn, Facebook Lead Gen and Twitter Ads Own all PPC activity including keyword analysis, A/B testing, landing page optimisation and performance reporting Develop and implement SEO strategies including technical SEO, content marketing, blogging and link building Write and optimise ad copy, landing pages and marketing content to drive conversions Analyse campaign performance using A/B testing and competitor research Manage B2B email marketing campaigns including segmentation and optimisation Maintain brand consistency across all marketing communications Format and publish content using WordPress and HubSpot Skills & Experience Minimum 3 years' experience in a digital marketing role Strong experience in paid search, email marketing, content writing and graphic design Excellent working knowledge of Google Ads and campaign reporting Proficiency in Illustrator, Photoshop and InDesign Ability to manage multiple projects in a fast-paced environment Strong copywriting skills across multiple brands and channels B2B marketing experience is essential Marketing qualification desirable but not essential Why Join Us? This is a fantastic opportunity to join a forward-thinking company during an exciting period of expansion. You'll have the chance to take ownership of campaigns and develop your career within a supportive and successful team. Please ensure your CV includes a link to your portfolio of creative work.
24/03/2026
Full time
Role: Marketing Manager / Campaign Executive Location: Trafford Park, Manchester Salary: £40,000 - £45,000 per annum Job Type: Permanent, Full-time The Opportunity We're looking for a creative, results-driven Marketing Manager / Campaign Executive to join our growing team based in Trafford Park. This is a hands-on role where you'll lead the planning, creation and delivery of innovative digital marketing campaigns across three businesses within our group. Reporting directly to the Managing / Sales Director, you'll play a key role in driving growth through paid media, content, email marketing and design. Key Responsibilities Create and manage digital campaigns across Google Ads, Bing, LinkedIn, Facebook Lead Gen and Twitter Ads Own all PPC activity including keyword analysis, A/B testing, landing page optimisation and performance reporting Develop and implement SEO strategies including technical SEO, content marketing, blogging and link building Write and optimise ad copy, landing pages and marketing content to drive conversions Analyse campaign performance using A/B testing and competitor research Manage B2B email marketing campaigns including segmentation and optimisation Maintain brand consistency across all marketing communications Format and publish content using WordPress and HubSpot Skills & Experience Minimum 3 years' experience in a digital marketing role Strong experience in paid search, email marketing, content writing and graphic design Excellent working knowledge of Google Ads and campaign reporting Proficiency in Illustrator, Photoshop and InDesign Ability to manage multiple projects in a fast-paced environment Strong copywriting skills across multiple brands and channels B2B marketing experience is essential Marketing qualification desirable but not essential Why Join Us? This is a fantastic opportunity to join a forward-thinking company during an exciting period of expansion. You'll have the chance to take ownership of campaigns and develop your career within a supportive and successful team. Please ensure your CV includes a link to your portfolio of creative work.
The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can't always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.We're 140 years old in 2026 and we've got big ambitions to ensure we are there for those who need us for generations to come. We are looking for a Digital Communications Manager to join Communications Team as we embark on the next phase of our strategy to accelerate awareness, participation and income growth. This role drives the strategic digital communications which play a pivotal role in raising awareness of the Charity's work. Working collaboratively with internal teams, this role will oversee our digital marketing strategies, manage our website and create video content to promote our services, campaigns, and fundraising initiatives.If you have digital communication and/or marketing experience within the charity or public sector, and at a manager level, then we would like to hear from you! The ideal candidate will also be highly experienced in website and content management systems, content creation and SEO/SEM. Highly skilled in social media, email marketing systems, scheduling tools, analytics dashboards and tools, CRM, CMS and design suites, they will be an expert in Adobe Creative suite, Canva and other video editing tools. Strong project management and strategic planning skills as well as line manager experience are essential.In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 19 April 2026. First interviews will take place on 27 April 2026. Please let us know in your covering letter if this date would be difficult for you. If you need any adjustments to enable you to perform to your best at interview, please let us know in your application (you don't have to explain why).The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.REF-
24/03/2026
Full time
The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can't always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.We're 140 years old in 2026 and we've got big ambitions to ensure we are there for those who need us for generations to come. We are looking for a Digital Communications Manager to join Communications Team as we embark on the next phase of our strategy to accelerate awareness, participation and income growth. This role drives the strategic digital communications which play a pivotal role in raising awareness of the Charity's work. Working collaboratively with internal teams, this role will oversee our digital marketing strategies, manage our website and create video content to promote our services, campaigns, and fundraising initiatives.If you have digital communication and/or marketing experience within the charity or public sector, and at a manager level, then we would like to hear from you! The ideal candidate will also be highly experienced in website and content management systems, content creation and SEO/SEM. Highly skilled in social media, email marketing systems, scheduling tools, analytics dashboards and tools, CRM, CMS and design suites, they will be an expert in Adobe Creative suite, Canva and other video editing tools. Strong project management and strategic planning skills as well as line manager experience are essential.In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 19 April 2026. First interviews will take place on 27 April 2026. Please let us know in your covering letter if this date would be difficult for you. If you need any adjustments to enable you to perform to your best at interview, please let us know in your application (you don't have to explain why).The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.REF-
