Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
14/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Join Avanade's Global Integrated Center of Excellence (ICOE) as a hands on AI Application Architect, helping design intelligent, agentic, cloud native applications. You will apply advanced AI techniques to accelerate every phase of the delivery lifecycle - from analysis and design to build, test, deploy, and operate - driving transformation across complex enterprise landscapes. Role Overview As part of the Application & Infrastructure SME team within the ICOE, you will focus on modern application architecture while pioneering the use of agentic AI in real delivery scenarios. You will collaborate closely with Avanade Regions on both direct and indirect deals, supporting them during solutioning phases as well as during critical delivery phases. Whether modernizing legacy systems or building solutions from scratch, you will apply agentic AI to transform how projects are executed end to end. This is a unique opportunity to influence Avanade's architecture direction, elevate engineering productivity, and lead high impact initiatives across Azure, AWS, and GCP. What you'll do Architect AI powered applications using autonomous and semi autonomous agentic frameworks. Apply AI agents across all delivery phases: analysis, design, build, test, deploy, and operations. Modernise legacy applications using agentic AI for discovery, transformation, and refactoring. Define end to end architectures integrating traditional software, LLMs, vector stores, and orchestration. Drive AI adoption within Avanade Regions, enabling AI driven solution roadmaps. Contribute to solution planning and design across multi disciplinary and multi cloud environments. Develop accelerators, reference architectures, and reusable assets for agentic AI patterns. Guide engineering, data, and DevOps teams on AI automation and pipeline integration. Travel occasionally for high value client engagements. Qualifications 12+ years of experience designing and developing enterprise scale applications. Strong foundation in software engineering including frontend, backend, APIs, data, and cloud architecture. Proven delivery experience applying agentic AI to modernize legacy systems or build new solutions. Hands on expertise with agentic AI frameworks such as AutoGen, Semantic Kernel, LangChain, or equivalents. Ability to apply AI agents across all phases of delivery: requirements, architecture, coding, testing, documentation, and deployment. Experience with LLMs, prompt engineering, RAG, vector databases, and orchestration patterns. Strong Azure expertise preferred, with hands on exposure to AWS and GCP. Experience integrating AI into distributed systems, microservices, APIs, and event driven architectures. DevOps and MLOps experience including CI/CD, IaC, automated testing, observability, and deployment automation. Familiarity with data engineering, ML models, Responsible AI, and enterprise governance. Ability to communicate complex AI concepts to both technical and executive audiences. Cloud, AI engineering, or architecture certifications are a plus. About You Passionate about AI with hands on experience applying agentic patterns in real delivery work. Comfortable working at the intersection of software engineering, AI, cloud, and automation. Clear communicator across technical and non technical stakeholders. Enjoy mentoring teams and raising overall AI engineering maturity. Continuously explore emerging AI frameworks, tools, and architectural approaches. Enjoy Your Career Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years running), with exceptional training (minimum 80 hours annually) and paid certifications. You will have access to global technical communities, a dedicated career advisor, and supportive colleagues who care about your success. Discover more benefits on Avanade's website. Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Avanade is committed to providing veteran employment opportunities to our service men and women. Please read Avanade's Hiring and Privacy Statement for more information on how we process your data during the Recruiting and Hiring process. Main Responsibilities You'll participate in both presales and delivery activities. We strongly encourage acquiring experience on the job and use this experience in new proposals. Participate in a cross technical team, with different Avanade Spain areas proposing innovative solutions providing your knowledge and expertise to solve cross technology problems. Apply your expertise in design, propose and defend scalable, high reliable cloud ready solutions based on Azure value and meeting our customer needs. Apply your expertise in technical and consulting knowledge to advise clients on fit for purpose architectures, ensure nonfunctional requirements as well as evolving business needs. Work in projects that utilize Microsoft and latest front end technologies in distributed, highly scalable, robust and responsive architectures. Architect and deploy Azure solutions across the Azure platform using DevSecOps practices with Azure Pipelines or GitHub Actions. Deliver using Agile frameworks, paying special attention to code quality, delivery commitments and team leadership. Role Requirements English oral and written communication. Strong technical writing, presentation and training skills. Technical Requirements Microsoft Intune: Deep hands on experience with device compliance, application deployment, software updates, endpoint protection, and policy management. Device enrolment, corporate and personal BYOD device scenarios, automated provisioning for Windows, iOS, Android, including zero touch enrolments for iOS and Android platforms, web based device enrollment for iOS. Device configuration including creating custom configuration profiles. Shared and Kiosk device scenarios, Windows and mobile device platforms. Certificate deployments, PKCS and SCEP. Deploying VPN, email and Wi Fi profile. Device Compliance, including custom compliance and integration with Defender for Endpoint for device risk, ConfigMgr compliance. Compliance with Conditional Access. Assignment filters for managed apps and devices. Applications, store apps, M365 apps, Edge, LoB and Win32. Integration with Apple Business Manager and Google Play store. Intune Diagnostics. Using KQL to create custom reports from Log Analytics data. Connectors and tokens. Configuration Manager. Managed Google Play. Firmware over the air update. MDT connectors - (Windows Security and awareness of third party capabilities). Certificate connectors. Active Directory. eSIM configuration, awareness of platform specific limitations. Autopilot & Provisioning: Expertise in configuring and validating Windows Autopilot profiles, OEM provisioning, and troubleshooting deployment issues. Experience with all Autopilot deployment scenarios, user driven, pre provisioning, self deploying, Autopilot Reset and Autopilot for existing devices. Enrolment Status Page - configuration and experience troubleshooting.
14/07/2026
Full time
Join Avanade's Global Integrated Center of Excellence (ICOE) as a hands on AI Application Architect, helping design intelligent, agentic, cloud native applications. You will apply advanced AI techniques to accelerate every phase of the delivery lifecycle - from analysis and design to build, test, deploy, and operate - driving transformation across complex enterprise landscapes. Role Overview As part of the Application & Infrastructure SME team within the ICOE, you will focus on modern application architecture while pioneering the use of agentic AI in real delivery scenarios. You will collaborate closely with Avanade Regions on both direct and indirect deals, supporting them during solutioning phases as well as during critical delivery phases. Whether modernizing legacy systems or building solutions from scratch, you will apply agentic AI to transform how projects are executed end to end. This is a unique opportunity to influence Avanade's architecture direction, elevate engineering productivity, and lead high impact initiatives across Azure, AWS, and GCP. What you'll do Architect AI powered applications using autonomous and semi autonomous agentic frameworks. Apply AI agents across all delivery phases: analysis, design, build, test, deploy, and operations. Modernise legacy applications using agentic AI for discovery, transformation, and refactoring. Define end to end architectures integrating traditional software, LLMs, vector stores, and orchestration. Drive AI adoption within Avanade Regions, enabling AI driven solution roadmaps. Contribute to solution planning and design across multi disciplinary and multi cloud environments. Develop accelerators, reference architectures, and reusable assets for agentic AI patterns. Guide engineering, data, and DevOps teams on AI automation and pipeline integration. Travel occasionally for high value client engagements. Qualifications 12+ years of experience designing and developing enterprise scale applications. Strong foundation in software engineering including frontend, backend, APIs, data, and cloud architecture. Proven delivery experience applying agentic AI to modernize legacy systems or build new solutions. Hands on expertise with agentic AI frameworks such as AutoGen, Semantic Kernel, LangChain, or equivalents. Ability to apply AI agents across all phases of delivery: requirements, architecture, coding, testing, documentation, and deployment. Experience with LLMs, prompt engineering, RAG, vector databases, and orchestration patterns. Strong Azure expertise preferred, with hands on exposure to AWS and GCP. Experience integrating AI into distributed systems, microservices, APIs, and event driven architectures. DevOps and MLOps experience including CI/CD, IaC, automated testing, observability, and deployment automation. Familiarity with data engineering, ML models, Responsible AI, and enterprise governance. Ability to communicate complex AI concepts to both technical and executive audiences. Cloud, AI engineering, or architecture certifications are a plus. About You Passionate about AI with hands on experience applying agentic patterns in real delivery work. Comfortable working at the intersection of software engineering, AI, cloud, and automation. Clear communicator across technical and non technical stakeholders. Enjoy mentoring teams and raising overall AI engineering maturity. Continuously explore emerging AI frameworks, tools, and architectural approaches. Enjoy Your Career Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years running), with exceptional training (minimum 80 hours annually) and paid certifications. You will have access to global technical communities, a dedicated career advisor, and supportive colleagues who care about your success. Discover more benefits on Avanade's website. Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Avanade is committed to providing veteran employment opportunities to our service men and women. Please read Avanade's Hiring and Privacy Statement for more information on how we process your data during the Recruiting and Hiring process. Main Responsibilities You'll participate in both presales and delivery activities. We strongly encourage acquiring experience on the job and use this experience in new proposals. Participate in a cross technical team, with different Avanade Spain areas proposing innovative solutions providing your knowledge and expertise to solve cross technology problems. Apply your expertise in design, propose and defend scalable, high reliable cloud ready solutions based on Azure value and meeting our customer needs. Apply your expertise in technical and consulting knowledge to advise clients on fit for purpose architectures, ensure nonfunctional requirements as well as evolving business needs. Work in projects that utilize Microsoft and latest front end technologies in distributed, highly scalable, robust and responsive architectures. Architect and deploy Azure solutions across the Azure platform using DevSecOps practices with Azure Pipelines or GitHub Actions. Deliver using Agile frameworks, paying special attention to code quality, delivery commitments and team leadership. Role Requirements English oral and written communication. Strong technical writing, presentation and training skills. Technical Requirements Microsoft Intune: Deep hands on experience with device compliance, application deployment, software updates, endpoint protection, and policy management. Device enrolment, corporate and personal BYOD device scenarios, automated provisioning for Windows, iOS, Android, including zero touch enrolments for iOS and Android platforms, web based device enrollment for iOS. Device configuration including creating custom configuration profiles. Shared and Kiosk device scenarios, Windows and mobile device platforms. Certificate deployments, PKCS and SCEP. Deploying VPN, email and Wi Fi profile. Device Compliance, including custom compliance and integration with Defender for Endpoint for device risk, ConfigMgr compliance. Compliance with Conditional Access. Assignment filters for managed apps and devices. Applications, store apps, M365 apps, Edge, LoB and Win32. Integration with Apple Business Manager and Google Play store. Intune Diagnostics. Using KQL to create custom reports from Log Analytics data. Connectors and tokens. Configuration Manager. Managed Google Play. Firmware over the air update. MDT connectors - (Windows Security and awareness of third party capabilities). Certificate connectors. Active Directory. eSIM configuration, awareness of platform specific limitations. Autopilot & Provisioning: Expertise in configuring and validating Windows Autopilot profiles, OEM provisioning, and troubleshooting deployment issues. Experience with all Autopilot deployment scenarios, user driven, pre provisioning, self deploying, Autopilot Reset and Autopilot for existing devices. Enrolment Status Page - configuration and experience troubleshooting.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We're on a mission to make Sky smarter, faster, and more customer-centric by harnessing the power of AI. Sitting at the heart of Sky's Group Architecture function, the AI architecture team blends deep technical expertise with commercial focus to deliver next-gen AI solutions that power everything from customer agent knowledge to conversational AI. As an AI Solution Architect, you'll work alongside data scientists, product thinkers, and domain experts to shape the way Sky uses AI, Agents and large language models to unlock real value across the business. What you'll do Design Enterprise-Grade Solutions: Architect end-to-end systems using AI, Agent Frameworks and LLMs turning business problems into scalable, secure and performant technology blueprints. Partner Strategically: Engage with senior stakeholders across Sky to align AI capabilities with real commercial goals, applying your consulting mindset to shape strategic solutions. Bridge Tech and Business: Act as the connective tissue between engineering, data science, and business units ensuring clarity, alignment and momentum across the delivery lifecycle. Collaborate Cross Functionally: Work closely with developers, architects, project managers and data scientists to bring innovative AI products to life. Mitigate Risk by Design: Anticipate risks and embed security, compliance, and operational resilience into every solution from the ground up. Drive value and impact: steer business and engineering teams towards sustainable AI solutions that deliver real value for the business long term, avoiding duplication and tech debt. Document with Precision: Produce robust architectural documentation, data models, and specifications to guide successful implementation and handover. What you'll bring Proven experience architecting AI solutions in complex, enterprise environments especially involving Agentic, GenAI or LLM technologies. Strong working knowledge of cloud platforms (AWS, Azure, GCP) and their native AI tools and services. Background in consulting or business-facing solution design, with the ability to distil complex requirements into elegant cost-effective architectures. Programming experience and fluency with common AI/ML frameworks, services and deployment practices. Exceptional problem-solving skills and the ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Excellent communication and stakeholder management skills; you're comfortable presenting to execs and collaborating across disciplines. A strategic, problem-solving mindset able to weigh technical trade-offs and drive high-value decisions Essential criteria: Strong solution architecture capability, including the ability to translate business problems into secure, scalable, resilient and cost-effective technology designs. Hands-on knowledge of at least one major cloud platform - AWS, Azure or GCP - including relevant AI, data, integration and deployment services. Desirable skills and experience: Experience with agentic AI patterns, orchestration frameworks, retrieval augmented generation, prompt engineering and responsible AI practices. Knowledge of data architecture, integration patterns, APIs, event-driven design and enterprise platforms used to connect AI solutions into production environments. Experience operating in agile delivery environments, supporting governance forums, architecture reviews and technical decision-making across multi-disciplinary teams. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Free Sky TV or NOW package , including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To find out more about working with us, search on social media.
14/07/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We're on a mission to make Sky smarter, faster, and more customer-centric by harnessing the power of AI. Sitting at the heart of Sky's Group Architecture function, the AI architecture team blends deep technical expertise with commercial focus to deliver next-gen AI solutions that power everything from customer agent knowledge to conversational AI. As an AI Solution Architect, you'll work alongside data scientists, product thinkers, and domain experts to shape the way Sky uses AI, Agents and large language models to unlock real value across the business. What you'll do Design Enterprise-Grade Solutions: Architect end-to-end systems using AI, Agent Frameworks and LLMs turning business problems into scalable, secure and performant technology blueprints. Partner Strategically: Engage with senior stakeholders across Sky to align AI capabilities with real commercial goals, applying your consulting mindset to shape strategic solutions. Bridge Tech and Business: Act as the connective tissue between engineering, data science, and business units ensuring clarity, alignment and momentum across the delivery lifecycle. Collaborate Cross Functionally: Work closely with developers, architects, project managers and data scientists to bring innovative AI products to life. Mitigate Risk by Design: Anticipate risks and embed security, compliance, and operational resilience into every solution from the ground up. Drive value and impact: steer business and engineering teams towards sustainable AI solutions that deliver real value for the business long term, avoiding duplication and tech debt. Document with Precision: Produce robust architectural documentation, data models, and specifications to guide successful implementation and handover. What you'll bring Proven experience architecting AI solutions in complex, enterprise environments especially involving Agentic, GenAI or LLM technologies. Strong working knowledge of cloud platforms (AWS, Azure, GCP) and their native AI tools and services. Background in consulting or business-facing solution design, with the ability to distil complex requirements into elegant cost-effective architectures. Programming experience and fluency with common AI/ML frameworks, services and deployment practices. Exceptional problem-solving skills and the ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Excellent communication and stakeholder management skills; you're comfortable presenting to execs and collaborating across disciplines. A strategic, problem-solving mindset able to weigh technical trade-offs and drive high-value decisions Essential criteria: Strong solution architecture capability, including the ability to translate business problems into secure, scalable, resilient and cost-effective technology designs. Hands-on knowledge of at least one major cloud platform - AWS, Azure or GCP - including relevant AI, data, integration and deployment services. Desirable skills and experience: Experience with agentic AI patterns, orchestration frameworks, retrieval augmented generation, prompt engineering and responsible AI practices. Knowledge of data architecture, integration patterns, APIs, event-driven design and enterprise platforms used to connect AI solutions into production environments. Experience operating in agile delivery environments, supporting governance forums, architecture reviews and technical decision-making across multi-disciplinary teams. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Free Sky TV or NOW package , including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To find out more about working with us, search on social media.
Job Summary SPX Technologies builds innovative HVAC and Detection and Measurement solutions. Through its RiSE talent development framework, the company supports employees' development. As part of Detection and Measurement, Radiodetection leads the design and development of equipment and software used by utility companies to protect underground infrastructure networks. How you will make an Impact (Job Summary) SPX is a diverse team of unique individuals who all make an impact. As an experienced and pragmatic Principal Software Architect you will define and drive the technical vision for our evolving software ecosystem, shaping how our hardware and firmware platforms integrate with cloud, mobile, and desktop applications. The Principal Software Architect will serve as the focal point for architectural direction, system design principles, and technology strategy. Working closely with domain leads, the Software Program Manager, and the Global Software Manager, you will ensure architectural intent translates into practical, deliverable outcomes. The position combines strategic leadership with hands on technical validation, defining long term architectural direction and validating ideas via lightweight prototyping and experimentation where required. Job Responsibilities 1. Architecture Vision & System Design Define and evolve a clear end to end architecture across firmware/device layer, cloud platform, and mobile/desktop applications. Own target system architecture and design principles, system boundaries and interaction models, and integration patterns across domains. Ensure the architecture supports scalability, maintainability, product evolution across multiple device variants, and alignment with long term business and product strategy. 2. Technology Strategy & Standards Define and maintain a coherent technology strategy across the software organisation. Establish an aligned technology stack across cloud, mobile, desktop, and firmware. Ensure choices reflect industry best practices, team capability and constraints, and long term sustainability. Work collaboratively with domain leads to evaluate trade offs, agree practical adoption paths, and avoid unnecessary fragmentation. 3. Architectural Governance & Decision Authority Act as the accountable owner for architectural integrity across the organisation. Review and sign off major design decisions. Define and enforce architectural standards and guardrails. Ensure consistency across teams without blocking delivery. Where conflicts arise, drive resolution with domain leads and escalates when required. Pragmatic flexibility is expected: allow justified exceptions, capture deviations as technical debt, or feed them into architectural evolution. 4. Current State Assessment & Transformation Roadmap Build a clear understanding of the current software landscape and define a path forward. Deliver documented view of current architecture and technology stack; identified gaps, risks, and constraints; target architecture aligned to business and product direction; migration and/or retirement proposals for legacy systems. Ensure transition plans are realistic, incremental, aligned with delivery priorities, and understood by engineering and product teams. 5. Cross Domain Alignment & Delivery Support Support effective delivery by ensuring system level clarity across teams. Work closely with the SW Program Manager for cross team coordination and dependencies. Collaborate with Product Owners to ensure system level intent is clear before development. Clarify system level behaviour and constraints, define cross platform interactions early, and reduce late stage integration issues. This role does not own delivery execution but enables it through clarity and alignment. 6. Hands On Prototyping & Technical Validation Validate architectural ideas through practical experimentation. Build lightweight proofs of concept where needed. Use modern tooling, including AI assisted development, to accelerate validation. Test feasibility of new technologies and patterns before wider adoption. This role goes beyond documentation and ensures ideas work in practice. 7. Communication & Influence Communicate architectural concepts clearly across all levels of the organisation. Engage with executive stakeholders, engineering leadership, technical leads, and engineers. Translate complex ideas appropriately for each audience and ensure decisions are understood and adopted. Gather and incorporate feedback actively. Key Boundaries The Principal Software Architect does NOT own backlog creation or write user stories, own sprint execution, act as a project or program manager, or replace domain technical leadership. The Principal Software Architect DOES own system level architecture and design principles, architectural decision making and governance, and enable delivery through clarity, not control. Authority & Escalation Accountable for architectural decisions and standards. Expected to challenge and guide domain teams constructively. Resolve directly with domain leads where possible; escalated conflicts go to the Global Software Manager. Success Measures Clear, adopted target architecture across domains. Reduced integration issues and late stage surprises. Consistent and aligned technology choices. Improved system coherence across firmware, cloud, and applications. Visible reduction in architectural ambiguity. Progress on legacy system simplification. What Good Looks Like Architectural decisions are understood, adopted, and followed. Teams build in alignment rather than diverging. Trade offs are explicit and well managed. The architect is visible, engaged, and proactive. The role accelerates delivery rather than slows it down. What we are looking for (Experience, Knowledge, Skills, Abilities, Education) Required Experience 15+ years of software engineering experience, with significant time in architectural roles. Proven designing distributed systems across cloud and application layers. Strong experience with at least one major cloud platform (Azure, AWS, or GCP), ideally across multiple. Experience integrating hardware or embedded systems with cloud based platforms. Strong understanding of modern software architecture patterns and best practices. Demonstrated ability to influence technical direction across multiple teams. Excellent communication skills across both technical and non technical audiences. Preferred Experience, Knowledge, Skills, and Abilities Experience in hardware software or IoT environments. Exposure to mobile and SDK based architectures. Experience modernising or migrating legacy systems. Familiarity with AI assisted development approaches. Track record of delivering pragmatic, implementable architecture (not just conceptual design). Travel & Working Environment Hybrid role with strong on site presence expected (typically 3 days per week in Bristol). High level of engagement with engineering teams required. Benefits Competitive and performance based compensation packages and bonus plans. Educational assistance, leadership development programs, and recognition programs. We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, genetic information, age, disability, veteran status, or any other legally protected basis.
14/07/2026
Full time
Job Summary SPX Technologies builds innovative HVAC and Detection and Measurement solutions. Through its RiSE talent development framework, the company supports employees' development. As part of Detection and Measurement, Radiodetection leads the design and development of equipment and software used by utility companies to protect underground infrastructure networks. How you will make an Impact (Job Summary) SPX is a diverse team of unique individuals who all make an impact. As an experienced and pragmatic Principal Software Architect you will define and drive the technical vision for our evolving software ecosystem, shaping how our hardware and firmware platforms integrate with cloud, mobile, and desktop applications. The Principal Software Architect will serve as the focal point for architectural direction, system design principles, and technology strategy. Working closely with domain leads, the Software Program Manager, and the Global Software Manager, you will ensure architectural intent translates into practical, deliverable outcomes. The position combines strategic leadership with hands on technical validation, defining long term architectural direction and validating ideas via lightweight prototyping and experimentation where required. Job Responsibilities 1. Architecture Vision & System Design Define and evolve a clear end to end architecture across firmware/device layer, cloud platform, and mobile/desktop applications. Own target system architecture and design principles, system boundaries and interaction models, and integration patterns across domains. Ensure the architecture supports scalability, maintainability, product evolution across multiple device variants, and alignment with long term business and product strategy. 2. Technology Strategy & Standards Define and maintain a coherent technology strategy across the software organisation. Establish an aligned technology stack across cloud, mobile, desktop, and firmware. Ensure choices reflect industry best practices, team capability and constraints, and long term sustainability. Work collaboratively with domain leads to evaluate trade offs, agree practical adoption paths, and avoid unnecessary fragmentation. 3. Architectural Governance & Decision Authority Act as the accountable owner for architectural integrity across the organisation. Review and sign off major design decisions. Define and enforce architectural standards and guardrails. Ensure consistency across teams without blocking delivery. Where conflicts arise, drive resolution with domain leads and escalates when required. Pragmatic flexibility is expected: allow justified exceptions, capture deviations as technical debt, or feed them into architectural evolution. 4. Current State Assessment & Transformation Roadmap Build a clear understanding of the current software landscape and define a path forward. Deliver documented view of current architecture and technology stack; identified gaps, risks, and constraints; target architecture aligned to business and product direction; migration and/or retirement proposals for legacy systems. Ensure transition plans are realistic, incremental, aligned with delivery priorities, and understood by engineering and product teams. 5. Cross Domain Alignment & Delivery Support Support effective delivery by ensuring system level clarity across teams. Work closely with the SW Program Manager for cross team coordination and dependencies. Collaborate with Product Owners to ensure system level intent is clear before development. Clarify system level behaviour and constraints, define cross platform interactions early, and reduce late stage integration issues. This role does not own delivery execution but enables it through clarity and alignment. 6. Hands On Prototyping & Technical Validation Validate architectural ideas through practical experimentation. Build lightweight proofs of concept where needed. Use modern tooling, including AI assisted development, to accelerate validation. Test feasibility of new technologies and patterns before wider adoption. This role goes beyond documentation and ensures ideas work in practice. 7. Communication & Influence Communicate architectural concepts clearly across all levels of the organisation. Engage with executive stakeholders, engineering leadership, technical leads, and engineers. Translate complex ideas appropriately for each audience and ensure decisions are understood and adopted. Gather and incorporate feedback actively. Key Boundaries The Principal Software Architect does NOT own backlog creation or write user stories, own sprint execution, act as a project or program manager, or replace domain technical leadership. The Principal Software Architect DOES own system level architecture and design principles, architectural decision making and governance, and enable delivery through clarity, not control. Authority & Escalation Accountable for architectural decisions and standards. Expected to challenge and guide domain teams constructively. Resolve directly with domain leads where possible; escalated conflicts go to the Global Software Manager. Success Measures Clear, adopted target architecture across domains. Reduced integration issues and late stage surprises. Consistent and aligned technology choices. Improved system coherence across firmware, cloud, and applications. Visible reduction in architectural ambiguity. Progress on legacy system simplification. What Good Looks Like Architectural decisions are understood, adopted, and followed. Teams build in alignment rather than diverging. Trade offs are explicit and well managed. The architect is visible, engaged, and proactive. The role accelerates delivery rather than slows it down. What we are looking for (Experience, Knowledge, Skills, Abilities, Education) Required Experience 15+ years of software engineering experience, with significant time in architectural roles. Proven designing distributed systems across cloud and application layers. Strong experience with at least one major cloud platform (Azure, AWS, or GCP), ideally across multiple. Experience integrating hardware or embedded systems with cloud based platforms. Strong understanding of modern software architecture patterns and best practices. Demonstrated ability to influence technical direction across multiple teams. Excellent communication skills across both technical and non technical audiences. Preferred Experience, Knowledge, Skills, and Abilities Experience in hardware software or IoT environments. Exposure to mobile and SDK based architectures. Experience modernising or migrating legacy systems. Familiarity with AI assisted development approaches. Track record of delivering pragmatic, implementable architecture (not just conceptual design). Travel & Working Environment Hybrid role with strong on site presence expected (typically 3 days per week in Bristol). High level of engagement with engineering teams required. Benefits Competitive and performance based compensation packages and bonus plans. Educational assistance, leadership development programs, and recognition programs. We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, genetic information, age, disability, veteran status, or any other legally protected basis.
Your job Staffing Solutions is the technology group within Indeed responsible for building the software that powers the Indeed Flex temporary staffing marketplace, managed-service provider service, payroll, and other staffing-related software. The Flexer Supply group within Staffing Solutions handles converting job seekers to verified Flexers who are at the heart of our marketplace. The Flexer Supply team focuses on recruiting and onboarding new workers, managing ongoing compliance, and ensuring a seamless experience for Flexers. We are looking for someone who cares passionately about the entire acquisition funnel. From downloading the app, to showing up for their first shift, and everything in between including: advertising/marketing, interview scheduling and evaluation, qualification and verification, and compliance. Who you are Own the design, development, and evolution of complex systems, frameworks, or platforms. Drive technical decision-making, balancing short-term delivery with long-term maintainability and scalability. Architect new solutions, evaluate trade-offs, and validate ideas through prototyping, experimentation, or iteration on existing systems. Participate in and influence code and design reviews across teams to uphold high engineering standards. Identify performance, reliability, and scalability improvements and drive enhancements to existing systems. Mentor and guide other engineers, supporting technical growth and best practices across teams. Communicate clearly and effectively with engineers, product managers, and other business partners to align on technical direction and execution. Who we are Requires a Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or Mathematics, and a minimum of 8 years of related experience; or a Master's degree with a minimum of 6 years of experience; or a PhD with 3 years experience Proficiency in software design, data structures, algorithms, and computer science fundamentals. Experience designing, building, and operating scalable, reliable software systems or platforms. Demonstrated ownership and accountability for technical outcomes and system quality. Excellent collaboration and communication skills, with the ability to influence technical direction across teams. Maintain backend APIs and integrations with 3rd party vendors. Be able to contribute to multiple projects and stacks that power our onboarding flows including python/django, typescript/react, java/springboot, rust, or ruby on rails. Familiarity with modern web and mobile development frameworks. Our mission As the world's number 1 job site , our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.( Comscore, Total Visits, March 2025) EEO and Accommodations Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview. For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page ().
14/07/2026
Full time
Your job Staffing Solutions is the technology group within Indeed responsible for building the software that powers the Indeed Flex temporary staffing marketplace, managed-service provider service, payroll, and other staffing-related software. The Flexer Supply group within Staffing Solutions handles converting job seekers to verified Flexers who are at the heart of our marketplace. The Flexer Supply team focuses on recruiting and onboarding new workers, managing ongoing compliance, and ensuring a seamless experience for Flexers. We are looking for someone who cares passionately about the entire acquisition funnel. From downloading the app, to showing up for their first shift, and everything in between including: advertising/marketing, interview scheduling and evaluation, qualification and verification, and compliance. Who you are Own the design, development, and evolution of complex systems, frameworks, or platforms. Drive technical decision-making, balancing short-term delivery with long-term maintainability and scalability. Architect new solutions, evaluate trade-offs, and validate ideas through prototyping, experimentation, or iteration on existing systems. Participate in and influence code and design reviews across teams to uphold high engineering standards. Identify performance, reliability, and scalability improvements and drive enhancements to existing systems. Mentor and guide other engineers, supporting technical growth and best practices across teams. Communicate clearly and effectively with engineers, product managers, and other business partners to align on technical direction and execution. Who we are Requires a Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or Mathematics, and a minimum of 8 years of related experience; or a Master's degree with a minimum of 6 years of experience; or a PhD with 3 years experience Proficiency in software design, data structures, algorithms, and computer science fundamentals. Experience designing, building, and operating scalable, reliable software systems or platforms. Demonstrated ownership and accountability for technical outcomes and system quality. Excellent collaboration and communication skills, with the ability to influence technical direction across teams. Maintain backend APIs and integrations with 3rd party vendors. Be able to contribute to multiple projects and stacks that power our onboarding flows including python/django, typescript/react, java/springboot, rust, or ruby on rails. Familiarity with modern web and mobile development frameworks. Our mission As the world's number 1 job site , our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.( Comscore, Total Visits, March 2025) EEO and Accommodations Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview. For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page ().
About the role As a backend development Engineer, you'll be working in an agile team of industry leading engineers to define and develop Tesco's xAPI (Experience API) that powers Tesco's various shopping experiences i.e., the mobile shop application, store and other internal facing applications. You'll be a passionate, pragmatic Engineer with an inquisitive mind who is motivated to make change for the better and most importantly put our customer first. You'll enjoy working as part of a team, liaise with product and program managers to understand requirements and build new software or extend existing software. You are a keen problem solver with the expertise and experience building extensible, maintainable, highly available, scalable, performant and observable quality software, comfortable with modern engineering practices and backend development technologies. You'll use innovation to improve the customer experience and efficiency of engineering teams. The solutions that you will be responsible for will have a global reach, impacting millions of customers. Some of the tech we are using at scale: Javascript, Typescript, Node.JS, GraphQL, REST, Kafka, Azure Cloud, Redis, Varnish Cache, Apollo Federation, Docker, Kubernetes etc. About the team Tesco's xAPI (Experience API) powers Tesco's online shopping, enabling customers to discover and shop online from diverse client applications & devices i.e. web, mobile-apps, tills in-store, scan as you shop, tablets, voice assistants etc. We, the xAPI team, build products that provide the experience APIs (GraphQL) for building client applications and handle all the device traffic to support the user experience for the end user's shopping lifecycle from product discovery to purchase to returns and refunds, shopping history. We build, develop and maintain massive scale, highly performant REST/GraphQL API services, backend for frontend services that enable ease of client application development and our success is the difference between millions of happy customers or millions of missed opportunities. We are building systems to solve real world problems at scale, impacting tens of millions of customers. Teams of great Engineers (and Managers and Product Managers) to learn from. We are agile and enlightened in our approach to building software and teams. There's a great atmosphere and we work sustainably as a team. Tesco has a "do the right thing" mentality. We promote flexible working. Job Responsibilities Use your in depth knowledge of JavaScript, TypeScript, Node.JS, cloud and the backend services ecosystem to develop and deploy scalable backend systems. Work with product managers to understand business/product requirements. Translate requirements into tasks & code. Commit code early and often, demonstrating understanding of version control & branching strategies. Automate everything by default. Write secure code by default. Write maintainable code and observe basic hygiene practices. Implement relevant project instrumentation. Profile and optimise code. Apply understanding of cohesion and the SOLID principles to create well structured, maintainable software. Identify patterns in code and refactor the code towards them where it increases understanding and/or maintainability with minimal guidance. Produce test driven features in a specific programming language and demonstrate familiarity with TDD. Follow the best practices of continuous BDD/TDD/Performance/Security/Smoke testing. Work effectively with product stakeholders to communicate and translate needs into product improvements. Lead group discussions on system design and understand domain well enough to work with Product Managers to drive value. Support production systems, resolve incidents and perform root cause analysis. Debug/find complex problems and support/maintain the software solution. Share knowledge with the wider engineering community. Mentor and develop others around you. Produce proof of concepts to evaluate new tools. You will need We are looking for people who have a passion for Technology. You will demonstrate experience of different platforms and technologies. We expect to see some or all of the following: 7+ Years professional experience as a Backend Software Developer. At least 4 years of experience in backend development using JavaScript, TypeScript, Node.JS and related backend technologies, frameworks. Exposure to a variety of JavaScript frameworks and libraries such as Next.JS, React.JS and testing using Jest, Mocha.JS, Cucumber etc. Experience of using Node.js to create high traffic applications using Express.js, Sails, Koa or similar. Knowledge of microservices development and deployment in the cloud i.e. Azure/AWS/GCP cloud. Knowledge of virtualization, containerization and container orchestration technologies like Docker, Kubernetes etc. Experience with usage of GraphQL, building GraphQL servers and GraphQL Federation technologies like Apollo Federation. Experience with using and building REST API services. Knowledge of distributed messaging systems like Kafka, RabbitMQ etc. Knowledge of distributed caching technologies like Redis. A desire to write readable, maintainable, modular and extendable code. Exposure to the DevOps model. Experience in Lean and Agile environments and understanding of principles behind methodologies such as BDD, ATDD and TDD.
14/07/2026
Full time
About the role As a backend development Engineer, you'll be working in an agile team of industry leading engineers to define and develop Tesco's xAPI (Experience API) that powers Tesco's various shopping experiences i.e., the mobile shop application, store and other internal facing applications. You'll be a passionate, pragmatic Engineer with an inquisitive mind who is motivated to make change for the better and most importantly put our customer first. You'll enjoy working as part of a team, liaise with product and program managers to understand requirements and build new software or extend existing software. You are a keen problem solver with the expertise and experience building extensible, maintainable, highly available, scalable, performant and observable quality software, comfortable with modern engineering practices and backend development technologies. You'll use innovation to improve the customer experience and efficiency of engineering teams. The solutions that you will be responsible for will have a global reach, impacting millions of customers. Some of the tech we are using at scale: Javascript, Typescript, Node.JS, GraphQL, REST, Kafka, Azure Cloud, Redis, Varnish Cache, Apollo Federation, Docker, Kubernetes etc. About the team Tesco's xAPI (Experience API) powers Tesco's online shopping, enabling customers to discover and shop online from diverse client applications & devices i.e. web, mobile-apps, tills in-store, scan as you shop, tablets, voice assistants etc. We, the xAPI team, build products that provide the experience APIs (GraphQL) for building client applications and handle all the device traffic to support the user experience for the end user's shopping lifecycle from product discovery to purchase to returns and refunds, shopping history. We build, develop and maintain massive scale, highly performant REST/GraphQL API services, backend for frontend services that enable ease of client application development and our success is the difference between millions of happy customers or millions of missed opportunities. We are building systems to solve real world problems at scale, impacting tens of millions of customers. Teams of great Engineers (and Managers and Product Managers) to learn from. We are agile and enlightened in our approach to building software and teams. There's a great atmosphere and we work sustainably as a team. Tesco has a "do the right thing" mentality. We promote flexible working. Job Responsibilities Use your in depth knowledge of JavaScript, TypeScript, Node.JS, cloud and the backend services ecosystem to develop and deploy scalable backend systems. Work with product managers to understand business/product requirements. Translate requirements into tasks & code. Commit code early and often, demonstrating understanding of version control & branching strategies. Automate everything by default. Write secure code by default. Write maintainable code and observe basic hygiene practices. Implement relevant project instrumentation. Profile and optimise code. Apply understanding of cohesion and the SOLID principles to create well structured, maintainable software. Identify patterns in code and refactor the code towards them where it increases understanding and/or maintainability with minimal guidance. Produce test driven features in a specific programming language and demonstrate familiarity with TDD. Follow the best practices of continuous BDD/TDD/Performance/Security/Smoke testing. Work effectively with product stakeholders to communicate and translate needs into product improvements. Lead group discussions on system design and understand domain well enough to work with Product Managers to drive value. Support production systems, resolve incidents and perform root cause analysis. Debug/find complex problems and support/maintain the software solution. Share knowledge with the wider engineering community. Mentor and develop others around you. Produce proof of concepts to evaluate new tools. You will need We are looking for people who have a passion for Technology. You will demonstrate experience of different platforms and technologies. We expect to see some or all of the following: 7+ Years professional experience as a Backend Software Developer. At least 4 years of experience in backend development using JavaScript, TypeScript, Node.JS and related backend technologies, frameworks. Exposure to a variety of JavaScript frameworks and libraries such as Next.JS, React.JS and testing using Jest, Mocha.JS, Cucumber etc. Experience of using Node.js to create high traffic applications using Express.js, Sails, Koa or similar. Knowledge of microservices development and deployment in the cloud i.e. Azure/AWS/GCP cloud. Knowledge of virtualization, containerization and container orchestration technologies like Docker, Kubernetes etc. Experience with usage of GraphQL, building GraphQL servers and GraphQL Federation technologies like Apollo Federation. Experience with using and building REST API services. Knowledge of distributed messaging systems like Kafka, RabbitMQ etc. Knowledge of distributed caching technologies like Redis. A desire to write readable, maintainable, modular and extendable code. Exposure to the DevOps model. Experience in Lean and Agile environments and understanding of principles behind methodologies such as BDD, ATDD and TDD.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Senior Product Designer in our digital customer experience team, you'll deliver high-quality designs, drive improvements to digital journeys, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy and portfolio design excellence across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Deliver world-class, intuitive, evidence-based experiences across web and native platforms Provide design vision and guidance, and use research insights and data to champion the customer voice and align it with business strategy. Partner with product managers, architects, analysts and engineers to ensure solutions meet user needs, business goals, and technical requirements. Run workshops, create user journey maps and champion AI tools to drive efficiency and creativity. Support delivery with a focus on accessibility, CX KPIs, and scalable design systems. What you'll bring: Proven experience delivering high-quality, accessible, large-scale digital products and services across responsive web and native applications while working in large design team Advanced Figma skills, including prototyping using tokens and variables, previous contribution to large-scale component libraries and auditing design files for clarity. Experience using research methods and lab/online platforms to conduct usability testing to understand customer needs, reduce friction and improve ease of use. Proficient in data analytics tools such as Adobe Analytics, with the ability to track success metrics, interpret user behaviour, and validate journeys. Clear, confident storytelling with adaptability and a growth mindset in fast-paced environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
14/07/2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Senior Product Designer in our digital customer experience team, you'll deliver high-quality designs, drive improvements to digital journeys, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy and portfolio design excellence across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Deliver world-class, intuitive, evidence-based experiences across web and native platforms Provide design vision and guidance, and use research insights and data to champion the customer voice and align it with business strategy. Partner with product managers, architects, analysts and engineers to ensure solutions meet user needs, business goals, and technical requirements. Run workshops, create user journey maps and champion AI tools to drive efficiency and creativity. Support delivery with a focus on accessibility, CX KPIs, and scalable design systems. What you'll bring: Proven experience delivering high-quality, accessible, large-scale digital products and services across responsive web and native applications while working in large design team Advanced Figma skills, including prototyping using tokens and variables, previous contribution to large-scale component libraries and auditing design files for clarity. Experience using research methods and lab/online platforms to conduct usability testing to understand customer needs, reduce friction and improve ease of use. Proficient in data analytics tools such as Adobe Analytics, with the ability to track success metrics, interpret user behaviour, and validate journeys. Clear, confident storytelling with adaptability and a growth mindset in fast-paced environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location UK Employment Type Full time Location Type Remote Department Engineering EMEA Engineering Compensation L4-L5 (Staff - Sr Staff) - UK - London £138K - £224K • Offers Equity L4-L5 (Staff - Sr Staff) - UK - London £138K - £224K • Offers Equity Please read our Engineering Levels and Engineering Compensation resources to learn how we define levels and approach compensation across different locations. The posted range represents the typical compensation range for this role. To determine actual compensation we review the market rate of each candidate which can include a variety of factors including qualifications, experience, and location. Additional benefits are shared as part of the job posting. We're looking for a curious, rigorous, problem-hungry platform engineer (who codes!) to carry the ball as we bring Ashby to the big leagues. Ashby builds software that lets talent teams build an efficient, delightful, respectful hiring process. Similarly, you're an engineer who wants to build a "paved road" that excellent engineering teams can safely take to the moon and back. We have notable customers like Notion, Linear, Shopify, and Snowflake. Our growth and retention metrics are best-in-class among our peers: we have tens of millions in ARR, growing >100% year over year, over 2500 customers, very low churn, and many years of runway. We'll share more details once we meet, but you now probably have a good idea as to why we're hiring for this role . We've listed this role twice: as a Platform Engineer and Site Reliability Engineer - our team does both, and we are open to candidates who lean towards one or the other. About the role and how we work Hi I'm Colin, Head of EMEA Engineering. I've spent a number of years leading engineering teams in startups, and that has always included being close to infrastructure teams - no matter what name they've worn (SRE, infrastructure, platform, etc). I've got my hands dirty building the initial infrastructure for startups and know the value a talented infrastructure engineer brings. The rigour, the discipline, the peace and quiet when everything just hums along. Our infrastructure is in a good place for now. Nothing is static. Ashby continues to grow rapidly, putting strain on our existing infrastructure. We're always looking to give our customers more powerful hiring software, and building new product features often requires new pieces of infrastructure. Having herded plenty of snowflakeservers in the past, I've learned there's a better way. I (and Ashby) place a lot of value on infrastructure-as-code. As a Platform Engineer at Ashby, you'll get to dive into scaling problems, add new capabilities to our platform, and think about how our entire team interacts with infrastructure. All our own engineers own their projects end-to-end and ship with minimal oversight. We don't put roadblocks to ensure security when common sense will do and we don't build processes like change management boards around the lowest common denominator. But with great power comes great responsibility: we handle personal and confidential data about some of the biggest decisions we ever make at work. As we grow, more and bigger customers rely on us to be reliable and secure and how we operate internally will need to evolve. We're at an inflection point where our ability to scale and deliver a seamless experience has a make-or-break impact - we have some of the fastest growing companies using our platform every day to hire hundreds of people per month. We need someone like you to make good decisions, debug thorny issues, and build us a future-proof platform that can withstand this scale. Our small but mighty infrastructure team has set up a secure and simple environment (we don't believe in spinning up a new service unless necessary!) for our growing product team to build in. That's where you come in: you, too, will own projects end-to-end and have an impact on core parts of the Ashby developer and user experience. For instance, you could work on: Optimize our homegrown ultra-dynamic recruiting DSL-to-SQL compiler, and create tools to help developers do so Create automated guardrails for the security and privacy of our customer data Help our developers ship features fast through canary deploys, gradual rollouts and feature flags, while keeping complexity manageable and reducing downtime Work with the business and the engineering team to define SLOs and implement the corresponding SLIs. Ensure all communication with external services supports retries and circuit-breakers. Implement the infrastructure to support an event-driven architecture and data warehouse. We're looking for someone who can build systems that an engineer would like to work with: mature and boring but open-minded and approachable. We have to balance reliability with flexibility. Software and its availability are now mission critical to almost every working professional. To be in an SRE in today's world, you have to be extremely comfortable evaluating risk, those you take and those others take. Why you should or shouldn't apply You should apply if: You never stop. You get weirdly obsessed about a problem that doesn't yet make sense, turn it every which way in your head until the explanation dawns. You'll search every rock, inventory every clue, hunt every mismatch. We do that too - together we'll be armed with state-of-the-art monitoring tools and an impressive amount of data, and join you in the adventure. You don't take shortcuts. You're speaking up for the future user, the edge case, the doomsday design. You know product engineers want to build it with you, and see them as allies, where you give them the power and knowledge to access greater things. You're someone who cares about what you do and the team you do it with, and want to work with others who do as well. You'll be on interview panels choosing your next colleagues, and you'll take that seriously. You only want to work with people who make you better, and want to make you better. You've built infrastructure at a slightly later stage than Ashby is at - you know how to deal with millions of data points, have seen great (or not great) infrastructure make or break customer experience, and have automated everything from provisioning to monitoring and release process. You're a Swiss army knife (all nationalities welcome). You'll get every hard problem the company faces. You'll get to do infrastructure updates, security enforcements, database optimization, Kubernetes debugging, and digging through Typescript traces figuring out what doesn't work. You probably don't feel like an expert at at least some of that and that appeals to you. All that makes for a pretty specific kind of role, and the job isn't to everyone's tastes! You should not apply if: You don't want to make your own decisions on what is the best paved road to build for Ashby, and expect a lead or manager to make the final call on that. Our leads (and managers) give ample commentary and feedback on technical decisions and how they're made, but you ship what you want to build and are accountable for it. You hate SQL. We have a lot of features built around making the best out of data, and our platform engineers also sometimes dive into a gnarly report or advise engineers on a more performant data model to use. You don't want to code. Our SREs are some of our best software engineers and they are just as responsible for the application as the other engineering teams - albeit at a platform level. Reviewing code and submitting code changes will be part of your day to day. Your primary mode of communicating best practices to engineers is live meetings. We're a very async culture and written communication (and code) is how changes get made. As an Ashby SRE, you will need to share new tooling and best practices with engineers faster than your next meeting opportunity will take you. You've never delivered a project, on your own, without someone prodding you for updates. We have no project or delivery managers to fill your calendar with busy work, but the flip side is you have to do your project management, seek the help you need to get unstuck and cut scope when it's worthwhile. Technology Stack We share our tech stack with the caveat that we don't require previous experience in it: TypeScript (frontend & backend), Node.js, React, Apollo GraphQL, Postgres, Redis. We use Datadog and Sentry on 100% cloud-based (AWS) infra. We take developer experience and reliability seriously: all engineers are on call in a follow-the-sun model, and everyone contributes to developer tooling. What We're Building As engineers, we are used to tooling that makes us better at what we do. When we started Ashby, we saw the opposite with Talent Acquisition software. Recruiting teams were leveling up how they did their work, but instead of software meeting this new standard, it held them back. Scheduling a final round is an excellent example. Recruiting teams wanted to schedule candidates faster, track interviewer preparation and quality, and do it with half the headcount. A recruiter needed to manually collect availability from the candidate, identify qualified interviewers, perform "Calendar Tetris" to find who is available to interview the candidate, schedule on the earliest date possible, and make any last-minute adjustments as availability changed. They must do this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others. TA software didn't help. As hiring managers . click apply for full job details
14/07/2026
Full time
Location UK Employment Type Full time Location Type Remote Department Engineering EMEA Engineering Compensation L4-L5 (Staff - Sr Staff) - UK - London £138K - £224K • Offers Equity L4-L5 (Staff - Sr Staff) - UK - London £138K - £224K • Offers Equity Please read our Engineering Levels and Engineering Compensation resources to learn how we define levels and approach compensation across different locations. The posted range represents the typical compensation range for this role. To determine actual compensation we review the market rate of each candidate which can include a variety of factors including qualifications, experience, and location. Additional benefits are shared as part of the job posting. We're looking for a curious, rigorous, problem-hungry platform engineer (who codes!) to carry the ball as we bring Ashby to the big leagues. Ashby builds software that lets talent teams build an efficient, delightful, respectful hiring process. Similarly, you're an engineer who wants to build a "paved road" that excellent engineering teams can safely take to the moon and back. We have notable customers like Notion, Linear, Shopify, and Snowflake. Our growth and retention metrics are best-in-class among our peers: we have tens of millions in ARR, growing >100% year over year, over 2500 customers, very low churn, and many years of runway. We'll share more details once we meet, but you now probably have a good idea as to why we're hiring for this role . We've listed this role twice: as a Platform Engineer and Site Reliability Engineer - our team does both, and we are open to candidates who lean towards one or the other. About the role and how we work Hi I'm Colin, Head of EMEA Engineering. I've spent a number of years leading engineering teams in startups, and that has always included being close to infrastructure teams - no matter what name they've worn (SRE, infrastructure, platform, etc). I've got my hands dirty building the initial infrastructure for startups and know the value a talented infrastructure engineer brings. The rigour, the discipline, the peace and quiet when everything just hums along. Our infrastructure is in a good place for now. Nothing is static. Ashby continues to grow rapidly, putting strain on our existing infrastructure. We're always looking to give our customers more powerful hiring software, and building new product features often requires new pieces of infrastructure. Having herded plenty of snowflakeservers in the past, I've learned there's a better way. I (and Ashby) place a lot of value on infrastructure-as-code. As a Platform Engineer at Ashby, you'll get to dive into scaling problems, add new capabilities to our platform, and think about how our entire team interacts with infrastructure. All our own engineers own their projects end-to-end and ship with minimal oversight. We don't put roadblocks to ensure security when common sense will do and we don't build processes like change management boards around the lowest common denominator. But with great power comes great responsibility: we handle personal and confidential data about some of the biggest decisions we ever make at work. As we grow, more and bigger customers rely on us to be reliable and secure and how we operate internally will need to evolve. We're at an inflection point where our ability to scale and deliver a seamless experience has a make-or-break impact - we have some of the fastest growing companies using our platform every day to hire hundreds of people per month. We need someone like you to make good decisions, debug thorny issues, and build us a future-proof platform that can withstand this scale. Our small but mighty infrastructure team has set up a secure and simple environment (we don't believe in spinning up a new service unless necessary!) for our growing product team to build in. That's where you come in: you, too, will own projects end-to-end and have an impact on core parts of the Ashby developer and user experience. For instance, you could work on: Optimize our homegrown ultra-dynamic recruiting DSL-to-SQL compiler, and create tools to help developers do so Create automated guardrails for the security and privacy of our customer data Help our developers ship features fast through canary deploys, gradual rollouts and feature flags, while keeping complexity manageable and reducing downtime Work with the business and the engineering team to define SLOs and implement the corresponding SLIs. Ensure all communication with external services supports retries and circuit-breakers. Implement the infrastructure to support an event-driven architecture and data warehouse. We're looking for someone who can build systems that an engineer would like to work with: mature and boring but open-minded and approachable. We have to balance reliability with flexibility. Software and its availability are now mission critical to almost every working professional. To be in an SRE in today's world, you have to be extremely comfortable evaluating risk, those you take and those others take. Why you should or shouldn't apply You should apply if: You never stop. You get weirdly obsessed about a problem that doesn't yet make sense, turn it every which way in your head until the explanation dawns. You'll search every rock, inventory every clue, hunt every mismatch. We do that too - together we'll be armed with state-of-the-art monitoring tools and an impressive amount of data, and join you in the adventure. You don't take shortcuts. You're speaking up for the future user, the edge case, the doomsday design. You know product engineers want to build it with you, and see them as allies, where you give them the power and knowledge to access greater things. You're someone who cares about what you do and the team you do it with, and want to work with others who do as well. You'll be on interview panels choosing your next colleagues, and you'll take that seriously. You only want to work with people who make you better, and want to make you better. You've built infrastructure at a slightly later stage than Ashby is at - you know how to deal with millions of data points, have seen great (or not great) infrastructure make or break customer experience, and have automated everything from provisioning to monitoring and release process. You're a Swiss army knife (all nationalities welcome). You'll get every hard problem the company faces. You'll get to do infrastructure updates, security enforcements, database optimization, Kubernetes debugging, and digging through Typescript traces figuring out what doesn't work. You probably don't feel like an expert at at least some of that and that appeals to you. All that makes for a pretty specific kind of role, and the job isn't to everyone's tastes! You should not apply if: You don't want to make your own decisions on what is the best paved road to build for Ashby, and expect a lead or manager to make the final call on that. Our leads (and managers) give ample commentary and feedback on technical decisions and how they're made, but you ship what you want to build and are accountable for it. You hate SQL. We have a lot of features built around making the best out of data, and our platform engineers also sometimes dive into a gnarly report or advise engineers on a more performant data model to use. You don't want to code. Our SREs are some of our best software engineers and they are just as responsible for the application as the other engineering teams - albeit at a platform level. Reviewing code and submitting code changes will be part of your day to day. Your primary mode of communicating best practices to engineers is live meetings. We're a very async culture and written communication (and code) is how changes get made. As an Ashby SRE, you will need to share new tooling and best practices with engineers faster than your next meeting opportunity will take you. You've never delivered a project, on your own, without someone prodding you for updates. We have no project or delivery managers to fill your calendar with busy work, but the flip side is you have to do your project management, seek the help you need to get unstuck and cut scope when it's worthwhile. Technology Stack We share our tech stack with the caveat that we don't require previous experience in it: TypeScript (frontend & backend), Node.js, React, Apollo GraphQL, Postgres, Redis. We use Datadog and Sentry on 100% cloud-based (AWS) infra. We take developer experience and reliability seriously: all engineers are on call in a follow-the-sun model, and everyone contributes to developer tooling. What We're Building As engineers, we are used to tooling that makes us better at what we do. When we started Ashby, we saw the opposite with Talent Acquisition software. Recruiting teams were leveling up how they did their work, but instead of software meeting this new standard, it held them back. Scheduling a final round is an excellent example. Recruiting teams wanted to schedule candidates faster, track interviewer preparation and quality, and do it with half the headcount. A recruiter needed to manually collect availability from the candidate, identify qualified interviewers, perform "Calendar Tetris" to find who is available to interview the candidate, schedule on the earliest date possible, and make any last-minute adjustments as availability changed. They must do this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others. TA software didn't help. As hiring managers . click apply for full job details
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We're on a mission to make Sky smarter, faster, and more customer-centric by harnessing the power of AI. Sitting at the heart of Sky's Group Architecture function, the AI architecture team blends deep technical expertise with commercial focus to deliver next-gen AI solutions that power everything from customer agent knowledge to conversational AI. As an AI Solution Architect, you'll work alongside data scientists, product thinkers, and domain experts to shape the way Sky uses AI, Agents and large language models to unlock real value across the business. What you'll do Design Enterprise-Grade Solutions: Architect end-to-end systems using AI, Agent Frameworks and LLMs turning business problems into scalable, secure and performant technology blueprints. Partner Strategically: Engage with senior stakeholders across Sky to align AI capabilities with real commercial goals, applying your consulting mindset to shape strategic solutions. Bridge Tech and Business: Act as the connective tissue between engineering, data science, and business units ensuring clarity, alignment and momentum across the delivery lifecycle. Collaborate Cross Functionally: Work closely with developers, architects, project managers and data scientists to bring innovative AI products to life. Mitigate Risk by Design: Anticipate risks and embed security, compliance, and operational resilience into every solution from the ground up. Drive value and impact: steer business and engineering teams towards sustainable AI solutions that deliver real value for the business long term, avoiding duplication and tech debt. Document with Precision: Produce robust architectural documentation, data models, and specifications to guide successful implementation and handover. What you'll bring Proven experience architecting AI solutions in complex, enterprise environments especially involving Agentic, GenAI or LLM technologies. Strong working knowledge of cloud platforms (AWS, Azure, GCP) and their native AI tools and services. Background in consulting or business-facing solution design, with the ability to distil complex requirements into elegant cost-effective architectures. Programming experience and fluency with common AI/ML frameworks, services and deployment practices. Exceptional problem-solving skills and the ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Excellent communication and stakeholder management skills; you're comfortable presenting to execs and collaborating across disciplines. A strategic, problem-solving mindset able to weigh technical trade-offs and drive high-value decisions Essential criteria: Strong solution architecture capability, including the ability to translate business problems into secure, scalable, resilient and cost-effective technology designs. Hands-on knowledge of at least one major cloud platform - AWS, Azure or GCP - including relevant AI, data, integration and deployment services. Desirable skills and experience: Experience with agentic AI patterns, orchestration frameworks, retrieval augmented generation, prompt engineering and responsible AI practices. Knowledge of data architecture, integration patterns, APIs, event-driven design and enterprise platforms used to connect AI solutions into production environments. Experience operating in agile delivery environments, supporting governance forums, architecture reviews and technical decision-making across multi-disciplinary teams. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Free Sky TV or NOW package , including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To find out more about working with us, search on social media.
14/07/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We're on a mission to make Sky smarter, faster, and more customer-centric by harnessing the power of AI. Sitting at the heart of Sky's Group Architecture function, the AI architecture team blends deep technical expertise with commercial focus to deliver next-gen AI solutions that power everything from customer agent knowledge to conversational AI. As an AI Solution Architect, you'll work alongside data scientists, product thinkers, and domain experts to shape the way Sky uses AI, Agents and large language models to unlock real value across the business. What you'll do Design Enterprise-Grade Solutions: Architect end-to-end systems using AI, Agent Frameworks and LLMs turning business problems into scalable, secure and performant technology blueprints. Partner Strategically: Engage with senior stakeholders across Sky to align AI capabilities with real commercial goals, applying your consulting mindset to shape strategic solutions. Bridge Tech and Business: Act as the connective tissue between engineering, data science, and business units ensuring clarity, alignment and momentum across the delivery lifecycle. Collaborate Cross Functionally: Work closely with developers, architects, project managers and data scientists to bring innovative AI products to life. Mitigate Risk by Design: Anticipate risks and embed security, compliance, and operational resilience into every solution from the ground up. Drive value and impact: steer business and engineering teams towards sustainable AI solutions that deliver real value for the business long term, avoiding duplication and tech debt. Document with Precision: Produce robust architectural documentation, data models, and specifications to guide successful implementation and handover. What you'll bring Proven experience architecting AI solutions in complex, enterprise environments especially involving Agentic, GenAI or LLM technologies. Strong working knowledge of cloud platforms (AWS, Azure, GCP) and their native AI tools and services. Background in consulting or business-facing solution design, with the ability to distil complex requirements into elegant cost-effective architectures. Programming experience and fluency with common AI/ML frameworks, services and deployment practices. Exceptional problem-solving skills and the ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Excellent communication and stakeholder management skills; you're comfortable presenting to execs and collaborating across disciplines. A strategic, problem-solving mindset able to weigh technical trade-offs and drive high-value decisions Essential criteria: Strong solution architecture capability, including the ability to translate business problems into secure, scalable, resilient and cost-effective technology designs. Hands-on knowledge of at least one major cloud platform - AWS, Azure or GCP - including relevant AI, data, integration and deployment services. Desirable skills and experience: Experience with agentic AI patterns, orchestration frameworks, retrieval augmented generation, prompt engineering and responsible AI practices. Knowledge of data architecture, integration patterns, APIs, event-driven design and enterprise platforms used to connect AI solutions into production environments. Experience operating in agile delivery environments, supporting governance forums, architecture reviews and technical decision-making across multi-disciplinary teams. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Free Sky TV or NOW package , including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To find out more about working with us, search on social media.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Senior Product Designer in our digital customer experience team, you'll deliver high-quality designs, drive improvements to digital journeys, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy and portfolio design excellence across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Deliver world-class, intuitive, evidence-based experiences across web and native platforms Provide design vision and guidance, and use research insights and data to champion the customer voice and align it with business strategy. Partner with product managers, architects, analysts and engineers to ensure solutions meet user needs, business goals, and technical requirements. Run workshops, create user journey maps and champion AI tools to drive efficiency and creativity. Support delivery with a focus on accessibility, CX KPIs, and scalable design systems. What you'll bring: Proven experience delivering high-quality, accessible, large-scale digital products and services across responsive web and native applications while working in large design team Advanced Figma skills, including prototyping using tokens and variables, previous contribution to large-scale component libraries and auditing design files for clarity. Experience using research methods and lab/online platforms to conduct usability testing to understand customer needs, reduce friction and improve ease of use. Proficient in data analytics tools such as Adobe Analytics, with the ability to track success metrics, interpret user behaviour, and validate journeys. Clear, confident storytelling with adaptability and a growth mindset in fast-paced environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
14/07/2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Senior Product Designer in our digital customer experience team, you'll deliver high-quality designs, drive improvements to digital journeys, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy and portfolio design excellence across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Deliver world-class, intuitive, evidence-based experiences across web and native platforms Provide design vision and guidance, and use research insights and data to champion the customer voice and align it with business strategy. Partner with product managers, architects, analysts and engineers to ensure solutions meet user needs, business goals, and technical requirements. Run workshops, create user journey maps and champion AI tools to drive efficiency and creativity. Support delivery with a focus on accessibility, CX KPIs, and scalable design systems. What you'll bring: Proven experience delivering high-quality, accessible, large-scale digital products and services across responsive web and native applications while working in large design team Advanced Figma skills, including prototyping using tokens and variables, previous contribution to large-scale component libraries and auditing design files for clarity. Experience using research methods and lab/online platforms to conduct usability testing to understand customer needs, reduce friction and improve ease of use. Proficient in data analytics tools such as Adobe Analytics, with the ability to track success metrics, interpret user behaviour, and validate journeys. Clear, confident storytelling with adaptability and a growth mindset in fast-paced environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Product Support Manager - AiBC London - Onsite 2/3 days a week PERM Salary: £31,000-£34,000 We are seeking a proactive and analytical Product Support Manager to support a portfolio of global digital learning and assessment products. This is an exciting opportunity for a product operations and platform support professional who enjoys working at the intersection of Product, Operations, Technical Support, Data Analysis, and User Experience . The successful candidate will play a key role in ensuring digital learning and assessment platforms deliver an outstanding experience for learners, users, and stakeholders across multiple countries and time zones. You will work closely with Product Owners, developers, designers, content teams, and business stakeholders to support product development, manage testing activities, analyse platform performance, and drive continuous improvement. What you will be doing? Provide operational support for large-scale digital learning and assessment platforms. Manage and coordinate User Acceptance Testing (UAT), including test planning, execution, defect tracking, and feedback collection. Collaborate with Product Owners, developers, and stakeholders to support product enhancements, releases, and continuous improvement initiatives. Analyse platform data and user feedback using Excel, Power BI, and other reporting tools to identify trends and improvement opportunities. Create and maintain process documentation, standard operating procedures, and knowledge base resources. Develop and deliver high-quality training materials, including user guides, E-learning content, videos, and FAQs. Investigate, troubleshoot, and resolve technical platform issues, working closely with technical teams to implement solutions. Support the rollout of new features, processes, and platform changes across global teams and multiple time zones. Build and maintain effective relationships with internal and external stakeholders to ensure successful product delivery and adoption. Monitor platform performance and contribute to ongoing product development, optimisation, and operational excellence. Essential Skills Experience supporting operations for large-scale technical platforms. Strong Product Operations and Product Support experience. Experience conducting and managing User Acceptance Testing (UAT). Advanced Excel skills. Experience using Power BI and/or other reporting and analytics tools. Strong data analysis skills with the ability to interpret large datasets. Experience creating and maintaining process documentation. Ability to design and deliver training materials, user guides, FAQs, and E-learning content. Experience supporting digital learning, assessment, SaaS, or platform-based products. Strong technical troubleshooting and problem-solving skills. Excellent stakeholder management and communication skills. Fluent written and spoken English. Desirable Skills Experience with Learning Management Systems (LMS) or EdTech platforms. Experience in platform development environments. Knowledge of Agile delivery methodologies. Agile Project Management certification. Experience supporting digital assessment platforms. Understanding of online learning and assessment operations. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
14/07/2026
Full time
Product Support Manager - AiBC London - Onsite 2/3 days a week PERM Salary: £31,000-£34,000 We are seeking a proactive and analytical Product Support Manager to support a portfolio of global digital learning and assessment products. This is an exciting opportunity for a product operations and platform support professional who enjoys working at the intersection of Product, Operations, Technical Support, Data Analysis, and User Experience . The successful candidate will play a key role in ensuring digital learning and assessment platforms deliver an outstanding experience for learners, users, and stakeholders across multiple countries and time zones. You will work closely with Product Owners, developers, designers, content teams, and business stakeholders to support product development, manage testing activities, analyse platform performance, and drive continuous improvement. What you will be doing? Provide operational support for large-scale digital learning and assessment platforms. Manage and coordinate User Acceptance Testing (UAT), including test planning, execution, defect tracking, and feedback collection. Collaborate with Product Owners, developers, and stakeholders to support product enhancements, releases, and continuous improvement initiatives. Analyse platform data and user feedback using Excel, Power BI, and other reporting tools to identify trends and improvement opportunities. Create and maintain process documentation, standard operating procedures, and knowledge base resources. Develop and deliver high-quality training materials, including user guides, E-learning content, videos, and FAQs. Investigate, troubleshoot, and resolve technical platform issues, working closely with technical teams to implement solutions. Support the rollout of new features, processes, and platform changes across global teams and multiple time zones. Build and maintain effective relationships with internal and external stakeholders to ensure successful product delivery and adoption. Monitor platform performance and contribute to ongoing product development, optimisation, and operational excellence. Essential Skills Experience supporting operations for large-scale technical platforms. Strong Product Operations and Product Support experience. Experience conducting and managing User Acceptance Testing (UAT). Advanced Excel skills. Experience using Power BI and/or other reporting and analytics tools. Strong data analysis skills with the ability to interpret large datasets. Experience creating and maintaining process documentation. Ability to design and deliver training materials, user guides, FAQs, and E-learning content. Experience supporting digital learning, assessment, SaaS, or platform-based products. Strong technical troubleshooting and problem-solving skills. Excellent stakeholder management and communication skills. Fluent written and spoken English. Desirable Skills Experience with Learning Management Systems (LMS) or EdTech platforms. Experience in platform development environments. Knowledge of Agile delivery methodologies. Agile Project Management certification. Experience supporting digital assessment platforms. Understanding of online learning and assessment operations. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Job Requisition ID # 26WD97386 Senior Software Engineer - Cloud Applications & Services Location: Sheffield (Hybrid) The You will join a collaborative and distributed engineering team within Autodesk Construction Cloud, working on cloud-based services that power large-scale construction projects worldwide. The team is composed of experienced engineers across Europe and North America, working in an agile environment with a strong focus on ownership, innovation, and continuous improvement. You will be part of a backend-focused team, contributing to the development and evolution of cloud services while collaborating closely with product, UX, and platform teams. Position Overview We are looking for a Senior Software Engineer to join our team in Sheffield and contribute to the design, development, and operation of scalable cloud-native services. In this role, you will work on building reliable, secure, and high-performance backend systems using modern cloud technologies. You will play a key role in delivering new features, improving existing services, and ensuring operational excellence. This position offers the opportunity to work on impactful products used globally, while collaborating with cross functional teams in a fast paced and evolving environment. You will be expected to take ownership of your work, contribute to technical decisions, and continuously improve how we build and operate software. Responsibilities Design, develop, and maintain scalable and secure cloud services Deliver high-quality, production ready code and continuously improve system performance Contribute to software architecture and design decisions using cloud best practices Collaborate with product managers, architects, and engineers to translate requirements into solutions Participate in code reviews and promote engineering best practices Develop and maintain automated tests and contribute to CI/CD pipelines Monitor, troubleshoot, and improve system reliability and performance Participate in on call rotations and incident response Embrace and leverage AI assisted development tools to improve productivity Work in an agile environment and contribute to continuous delivery Minimum Qualifications Bachelor's or Master's degree in Computer Science or equivalent practical experience Strong experience in software development with C# in a cloud environment Hands on experience with AWS and/or Google Cloud Platform (GCP) Experience building and maintaining REST APIs and distributed systems Solid understanding of relational databases (e.g. PostgreSQL, MySQL) and NoSQL (e.g. DynamoDB, S3) Experience with Agile methodologies (Scrum or Kanban) Experience with Git or similar version control systems Familiarity with modern AI development tools or willingness to adopt them Strong communication skills in English Ability to work independently and manage multiple priorities in a dynamic environment Preferred Qualifications Experience with CI/CD pipelines (e.g. Jenkins or similar) Experience with containerisation and orchestration technologies Exposure to multiple programming languages (e.g. Python, TypeScript) Experience working in distributed or global teams Knowledge of CAD, construction, or engineering domains The Ideal Candidate A cloud native engineer with a strong ownership mindset Curious and eager to learn new technologies, including AI assisted development A collaborative team player who communicates effectively across technical and non technical stakeholders Able to balance autonomy with knowing when to seek input Comfortable working in a fast paced, evolving environment with changing priorities Demonstrates critical thinking and proactively suggests improvements Motivated to deliver high quality solutions and continuously improve engineering practices
14/07/2026
Full time
Job Requisition ID # 26WD97386 Senior Software Engineer - Cloud Applications & Services Location: Sheffield (Hybrid) The You will join a collaborative and distributed engineering team within Autodesk Construction Cloud, working on cloud-based services that power large-scale construction projects worldwide. The team is composed of experienced engineers across Europe and North America, working in an agile environment with a strong focus on ownership, innovation, and continuous improvement. You will be part of a backend-focused team, contributing to the development and evolution of cloud services while collaborating closely with product, UX, and platform teams. Position Overview We are looking for a Senior Software Engineer to join our team in Sheffield and contribute to the design, development, and operation of scalable cloud-native services. In this role, you will work on building reliable, secure, and high-performance backend systems using modern cloud technologies. You will play a key role in delivering new features, improving existing services, and ensuring operational excellence. This position offers the opportunity to work on impactful products used globally, while collaborating with cross functional teams in a fast paced and evolving environment. You will be expected to take ownership of your work, contribute to technical decisions, and continuously improve how we build and operate software. Responsibilities Design, develop, and maintain scalable and secure cloud services Deliver high-quality, production ready code and continuously improve system performance Contribute to software architecture and design decisions using cloud best practices Collaborate with product managers, architects, and engineers to translate requirements into solutions Participate in code reviews and promote engineering best practices Develop and maintain automated tests and contribute to CI/CD pipelines Monitor, troubleshoot, and improve system reliability and performance Participate in on call rotations and incident response Embrace and leverage AI assisted development tools to improve productivity Work in an agile environment and contribute to continuous delivery Minimum Qualifications Bachelor's or Master's degree in Computer Science or equivalent practical experience Strong experience in software development with C# in a cloud environment Hands on experience with AWS and/or Google Cloud Platform (GCP) Experience building and maintaining REST APIs and distributed systems Solid understanding of relational databases (e.g. PostgreSQL, MySQL) and NoSQL (e.g. DynamoDB, S3) Experience with Agile methodologies (Scrum or Kanban) Experience with Git or similar version control systems Familiarity with modern AI development tools or willingness to adopt them Strong communication skills in English Ability to work independently and manage multiple priorities in a dynamic environment Preferred Qualifications Experience with CI/CD pipelines (e.g. Jenkins or similar) Experience with containerisation and orchestration technologies Exposure to multiple programming languages (e.g. Python, TypeScript) Experience working in distributed or global teams Knowledge of CAD, construction, or engineering domains The Ideal Candidate A cloud native engineer with a strong ownership mindset Curious and eager to learn new technologies, including AI assisted development A collaborative team player who communicates effectively across technical and non technical stakeholders Able to balance autonomy with knowing when to seek input Comfortable working in a fast paced, evolving environment with changing priorities Demonstrates critical thinking and proactively suggests improvements Motivated to deliver high quality solutions and continuously improve engineering practices
S&OP LeadApplylocations: Stonehouse - United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: September 30, 2026 (30+ days left to apply)job requisition id: R ABOUT US PHINIA: Advancing sustainability today, powering a cleaner tomorrow. PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI, DELCO REMY and HARTRIDGETM. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA. At PHINIA, we Provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality - developed and manufactured responsibly - that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards. Our Culture PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously. Career Opportunities We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow. JOB PURPOSE Responsible for ensuring site meet customer requirements (volumes, delivery paperwork, required PCL assessments, Labelling), by scheduling and controlling production correctly to achieve on time shipments (right time, right part, right quantity), while optimising inventory and improving inventory accuracy. KEY RESPONSIBILITIES To plan and coordinate production within the product line to ensure achievement of MPS targets taking advantage of the product line structure to drive efficiency in production planning. To lead best practice production management of value stream bottlenecks to optimise production uptime and efficiency. Proactively work to identify and mitigate production risks in the short term to minimise impact to the product line. Customer Order Management Activities + Ensure ERP customer demand is up to date and correct in the system. Correct Customer SAP scheduling agreements + Maintain customer orders in ERP system to ensure accuracy. + Update customer releases for non-EDI customers. + Monitor, reconcile and correct customer EDI in error. + Manage customer variations and escalate to management in case of a sudden change. + Support/ coordinate Customer related cut-off activities for new Launches. + Be familiar with Customers Manuals and Portals and check weekly for any changes. Master Production Planning Activities + Review customer variations and assess inventory levels and build plans + Coordinate S&OP meeting preparation and organize the meeting with all the functions (OPS, ME, IE, PC, SC, PM, Sales, HR, etc.) + Develop, Maintain, and Communicate rolling 16-week Manufacturing Build Plan. Load plan in ERP before MPR Run day + Coordinate Weekly/Daily Build Plan reviews with Manufacturing + React to customer demand variations and propose/ agree dispatch plans + Maintain MRP parameters for manufactured parts and FG Master Scheduling Activities + Develop, Maintain, and Communicate the Production schedule + Daily update of Visual production instruction tools (with the production schedules) + Check supermarket levels and schedule production to maximize output + Monitor and Manage Finished Goods Inventory Levels SAP Inventory Accuracy + Review Backflush in ERP + Ensure Finished Goods Inventory is Accurate + Escalate unusual inventory discrepancies for appropriate counting/ actions + Ensure Inventory accuracy (identify root cause for abnormalities and implement corrective actions). Monitor Blocked stock and negative Inventory and ensure action items are identified and applied + Monitoring and Continuous improvement activities - Measure Schedule Attainment (Volume and Mix) and coordinate reviews with Manufacturing - Monitor visual production instruction tool throughout the day to evaluate manufacturing adherence to schedule - React to abnormal situations to prevent customer shipment impact. - Monitor capacity versus demand short and long term and capture action plans (from OPS, HR, ME, IE, etc.) for gap closure - Support new Launches by ensuring clear production planning cut-off activity based on available inventory level and Inputs from Adv. PCL and wider department. + Escalates any customer quality concern immediately upon identification WHAT WE OFFER We provide compensation and benefits programs intended to attract, motivate, reward, and retain an incredibly talented, globally diverse workforce at all levels within our organization. Our compensation programs are informed by market data and business needs, and we are committed to providing equitable and competitive compensation. We are committed to providing our team with quality and competitive benefit programs, including health and well-being resources, family-centric policies, and an agile workplace program, where not precluded by collective bargaining agreements or national statutory plans. Plans are benchmarked for competitiveness and value. We provide formal development opportunities at all levels and stages of employee careers. These opportunities are delivered in a variety of formats to make our portfolio of solutions agile, sustainable, and scalable to support our employees in developing the skills needed to succeed. WHAT WE BELIEVE Product Leadership - Innovation that brings value to our customers Humility - Seeking out diverse perspectives and working collaboratively Inclusivity - Recognizing our differences makes us stronger; we are bold and intentional Net-Zero - Committed to energy efficiency, waste reduction and beneficial reuse Integrity - Taking responsibility for our decisions and doing what is right Accountability - Taking ownership of our actions and driving results SAFETY You will consistently hear us say Safety First! We are committed to continually improving our strong safety performance supporting the health and wellness of our employees!We also believe employee health and safety is everyone's responsibility. We encourage safety learning and collaboration to help employees understand and follow applicable safety policies, standards, and procedures and identify opportunities to minimize or eliminate risk. Work is expected to be conducted in a manner that stresses the importance of preventing incidents and illnesses, including attending all required safety meetings and trainings. It is expected that all incidents, near misses, and unsafe conditions are immediately reported to the direct manager, Human Resources, or Safety Representative. EQUAL EMPLOYMENT OPPORTUNITY PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status. VISA SPONSORSHIP PHINIA does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work on a full-time basis, in the country where the position is currently based. NO UNAUTHORIZED REFERRALS FROM RECRUITERS & VENDORS Please note that PHINIA does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to PHINIA will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received. GLOBAL TERMS OF USE AND PRIVACY STATEMENT Carefully read the PHINIA Privacy Policy before using this website. Your ability to access and use this website and apply for a job at PHINIA are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking here, select the geographical area where you are applying for employment, and review.Before submitting your application you will be asked to confirm your agreement with the terms. Career Scam Disclaimer: PHINIA makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by PHINIA. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact PHINIA through PHINIA's website to verify the authenticity of any employment opportunities. Advancing sustainability today, powering a cleaner tomorrow. Join us on this shared journey to a brighter tomorrow. For more information about PHINIA, please visit .
14/07/2026
Full time
S&OP LeadApplylocations: Stonehouse - United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: September 30, 2026 (30+ days left to apply)job requisition id: R ABOUT US PHINIA: Advancing sustainability today, powering a cleaner tomorrow. PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI, DELCO REMY and HARTRIDGETM. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA. At PHINIA, we Provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality - developed and manufactured responsibly - that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards. Our Culture PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously. Career Opportunities We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow. JOB PURPOSE Responsible for ensuring site meet customer requirements (volumes, delivery paperwork, required PCL assessments, Labelling), by scheduling and controlling production correctly to achieve on time shipments (right time, right part, right quantity), while optimising inventory and improving inventory accuracy. KEY RESPONSIBILITIES To plan and coordinate production within the product line to ensure achievement of MPS targets taking advantage of the product line structure to drive efficiency in production planning. To lead best practice production management of value stream bottlenecks to optimise production uptime and efficiency. Proactively work to identify and mitigate production risks in the short term to minimise impact to the product line. Customer Order Management Activities + Ensure ERP customer demand is up to date and correct in the system. Correct Customer SAP scheduling agreements + Maintain customer orders in ERP system to ensure accuracy. + Update customer releases for non-EDI customers. + Monitor, reconcile and correct customer EDI in error. + Manage customer variations and escalate to management in case of a sudden change. + Support/ coordinate Customer related cut-off activities for new Launches. + Be familiar with Customers Manuals and Portals and check weekly for any changes. Master Production Planning Activities + Review customer variations and assess inventory levels and build plans + Coordinate S&OP meeting preparation and organize the meeting with all the functions (OPS, ME, IE, PC, SC, PM, Sales, HR, etc.) + Develop, Maintain, and Communicate rolling 16-week Manufacturing Build Plan. Load plan in ERP before MPR Run day + Coordinate Weekly/Daily Build Plan reviews with Manufacturing + React to customer demand variations and propose/ agree dispatch plans + Maintain MRP parameters for manufactured parts and FG Master Scheduling Activities + Develop, Maintain, and Communicate the Production schedule + Daily update of Visual production instruction tools (with the production schedules) + Check supermarket levels and schedule production to maximize output + Monitor and Manage Finished Goods Inventory Levels SAP Inventory Accuracy + Review Backflush in ERP + Ensure Finished Goods Inventory is Accurate + Escalate unusual inventory discrepancies for appropriate counting/ actions + Ensure Inventory accuracy (identify root cause for abnormalities and implement corrective actions). Monitor Blocked stock and negative Inventory and ensure action items are identified and applied + Monitoring and Continuous improvement activities - Measure Schedule Attainment (Volume and Mix) and coordinate reviews with Manufacturing - Monitor visual production instruction tool throughout the day to evaluate manufacturing adherence to schedule - React to abnormal situations to prevent customer shipment impact. - Monitor capacity versus demand short and long term and capture action plans (from OPS, HR, ME, IE, etc.) for gap closure - Support new Launches by ensuring clear production planning cut-off activity based on available inventory level and Inputs from Adv. PCL and wider department. + Escalates any customer quality concern immediately upon identification WHAT WE OFFER We provide compensation and benefits programs intended to attract, motivate, reward, and retain an incredibly talented, globally diverse workforce at all levels within our organization. Our compensation programs are informed by market data and business needs, and we are committed to providing equitable and competitive compensation. We are committed to providing our team with quality and competitive benefit programs, including health and well-being resources, family-centric policies, and an agile workplace program, where not precluded by collective bargaining agreements or national statutory plans. Plans are benchmarked for competitiveness and value. We provide formal development opportunities at all levels and stages of employee careers. These opportunities are delivered in a variety of formats to make our portfolio of solutions agile, sustainable, and scalable to support our employees in developing the skills needed to succeed. WHAT WE BELIEVE Product Leadership - Innovation that brings value to our customers Humility - Seeking out diverse perspectives and working collaboratively Inclusivity - Recognizing our differences makes us stronger; we are bold and intentional Net-Zero - Committed to energy efficiency, waste reduction and beneficial reuse Integrity - Taking responsibility for our decisions and doing what is right Accountability - Taking ownership of our actions and driving results SAFETY You will consistently hear us say Safety First! We are committed to continually improving our strong safety performance supporting the health and wellness of our employees!We also believe employee health and safety is everyone's responsibility. We encourage safety learning and collaboration to help employees understand and follow applicable safety policies, standards, and procedures and identify opportunities to minimize or eliminate risk. Work is expected to be conducted in a manner that stresses the importance of preventing incidents and illnesses, including attending all required safety meetings and trainings. It is expected that all incidents, near misses, and unsafe conditions are immediately reported to the direct manager, Human Resources, or Safety Representative. EQUAL EMPLOYMENT OPPORTUNITY PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status. VISA SPONSORSHIP PHINIA does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work on a full-time basis, in the country where the position is currently based. NO UNAUTHORIZED REFERRALS FROM RECRUITERS & VENDORS Please note that PHINIA does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to PHINIA will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received. GLOBAL TERMS OF USE AND PRIVACY STATEMENT Carefully read the PHINIA Privacy Policy before using this website. Your ability to access and use this website and apply for a job at PHINIA are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking here, select the geographical area where you are applying for employment, and review.Before submitting your application you will be asked to confirm your agreement with the terms. Career Scam Disclaimer: PHINIA makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by PHINIA. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact PHINIA through PHINIA's website to verify the authenticity of any employment opportunities. Advancing sustainability today, powering a cleaner tomorrow. Join us on this shared journey to a brighter tomorrow. For more information about PHINIA, please visit .
About the role The Print Systems Software group is looking for a new agile colleague! The team is circa 60 software professionals in the Technical Products and Services department. We have developed our Agile mindset and continue to improve our ways of working. Our responsibilities cover the design, implementation and testing of the software for Domino coding and marking solutions whilst supporting and developing our existing products. We have several software teams, each encouraged to choose their own ways of working within the principles and values of agile. While we choose to use the title Scrum Master, we're looking for an experienced agilist to join our group. We're looking for someone who can help our teams continuously improve no matter how they are implementing lean, agile ways of working. Responsibilities We want to continue to develop our inclusive and agile culture and we need your help with that, too. Together we will experiment and learn, so specific responsibilities will change over time. Support one or more teams of software professionals in their ways of working, making sure it fits the agile values and principles. Support Product Manager/Owners to ensure use cases, goals and backlogs are clear and understood. Establish or maintain useful conversations with development teams. Establish and embed lean processes and support improvements to these. Ensure decision makers are identified and people are consulted and informed. Be a part of the agile community with your agile peers. Lend an ear, propose an idea and help drive initiatives to improve, inspire or innovate. Challenge processes and ideas to help us live up to agile values and principles. Support everyone in making data informed decisions leading to value generation. Collaborate with people outside the teams and build opportunities for breaking down barriers. Support with increasing transparency, understanding and building relationships. Promote and sustain psychological safety in and between teams and departments. Make it safe to fail, easy to raise a concern and a great place for learning. About you We want to help you succeed and be proud of what you achieve with us. To thrive in this role, you'll bring: An agile mindset and experience supporting agile teams to adopt and improve agile practices. Strong team building skills, with the ability to recognise team dynamics and help teams progress. Excellent communication and influencing skills, with the confidence to challenge constructively and adapt your approach to coaching, teaching or partnering. Experience facilitating meetings and workshops; workshop design is a bonus. A data informed approach, using insights to support decision making without relying solely on metrics. Strong organisation, accountability and a disciplined approach to work. Ownership of your goals, successes and lessons learned, while encouraging the same in others. A positive attitude towards giving and receiving feedback, and promoting a culture of continuous improvement. The ability to navigate healthy conflict, encourage diverse perspectives and support effective resolution when challenges arise. Other opportunities There are other opportunities for you to get involved. These aren't mandatory and you don't have to have matching skills to apply. Line management. We have a fluid line management system and mix and match skills and interests. We have various initiatives across the business. You can be a Champion for Inclusion or Internal Communication, or get involved in other projects that help shape our culture and business. What you can expect As a talented individual working at Domino, you can expect a competitive salary and a generous benefits package, including: 25 days of basic holiday, plus options to buy or sell additional days, ensuring you have ample time to relax and recharge. A discretionary bonus scheme, a testament to your hard work and dedication. Life insurance, providing security and peace of mind for you and your loved ones. Medical insurance with the option of purchasing a health cash plan, dental insurance, travel insurance and cycle to work scheme, ensuring your health is always a top priority. Join our green car scheme, a step towards a more environmentally friendly commute, with free EV charging onsite. Pension plan, starting with 8% employer contributions. About us At Domino Printing Sciences we do more. Our expertise isn't just in providing cutting edge variable data printing technology; it's in revolutionising how manufacturers embrace sustainable packaging and spearhead advancements in coding automation. We've been a part of the global variable data printing story for a long time, and our solutions help ensure the success of the world's leading brands. Our goal is to be the leading global variable data printing brand through applying our expertise and reliable solutions to help the world's manufacturers be sustainable and cut waste, while attracting, informing, and protecting their consumers. But we also know that it's not just about the work we do-it's about fostering a collaborative, dynamic and welcoming environment where everyone can flourish, contributing to Domino not only as a pioneer in the industry but also as an exceptional place to work. Positions may be at an advanced stage of the recruitment process and can close at any time.
14/07/2026
Full time
About the role The Print Systems Software group is looking for a new agile colleague! The team is circa 60 software professionals in the Technical Products and Services department. We have developed our Agile mindset and continue to improve our ways of working. Our responsibilities cover the design, implementation and testing of the software for Domino coding and marking solutions whilst supporting and developing our existing products. We have several software teams, each encouraged to choose their own ways of working within the principles and values of agile. While we choose to use the title Scrum Master, we're looking for an experienced agilist to join our group. We're looking for someone who can help our teams continuously improve no matter how they are implementing lean, agile ways of working. Responsibilities We want to continue to develop our inclusive and agile culture and we need your help with that, too. Together we will experiment and learn, so specific responsibilities will change over time. Support one or more teams of software professionals in their ways of working, making sure it fits the agile values and principles. Support Product Manager/Owners to ensure use cases, goals and backlogs are clear and understood. Establish or maintain useful conversations with development teams. Establish and embed lean processes and support improvements to these. Ensure decision makers are identified and people are consulted and informed. Be a part of the agile community with your agile peers. Lend an ear, propose an idea and help drive initiatives to improve, inspire or innovate. Challenge processes and ideas to help us live up to agile values and principles. Support everyone in making data informed decisions leading to value generation. Collaborate with people outside the teams and build opportunities for breaking down barriers. Support with increasing transparency, understanding and building relationships. Promote and sustain psychological safety in and between teams and departments. Make it safe to fail, easy to raise a concern and a great place for learning. About you We want to help you succeed and be proud of what you achieve with us. To thrive in this role, you'll bring: An agile mindset and experience supporting agile teams to adopt and improve agile practices. Strong team building skills, with the ability to recognise team dynamics and help teams progress. Excellent communication and influencing skills, with the confidence to challenge constructively and adapt your approach to coaching, teaching or partnering. Experience facilitating meetings and workshops; workshop design is a bonus. A data informed approach, using insights to support decision making without relying solely on metrics. Strong organisation, accountability and a disciplined approach to work. Ownership of your goals, successes and lessons learned, while encouraging the same in others. A positive attitude towards giving and receiving feedback, and promoting a culture of continuous improvement. The ability to navigate healthy conflict, encourage diverse perspectives and support effective resolution when challenges arise. Other opportunities There are other opportunities for you to get involved. These aren't mandatory and you don't have to have matching skills to apply. Line management. We have a fluid line management system and mix and match skills and interests. We have various initiatives across the business. You can be a Champion for Inclusion or Internal Communication, or get involved in other projects that help shape our culture and business. What you can expect As a talented individual working at Domino, you can expect a competitive salary and a generous benefits package, including: 25 days of basic holiday, plus options to buy or sell additional days, ensuring you have ample time to relax and recharge. A discretionary bonus scheme, a testament to your hard work and dedication. Life insurance, providing security and peace of mind for you and your loved ones. Medical insurance with the option of purchasing a health cash plan, dental insurance, travel insurance and cycle to work scheme, ensuring your health is always a top priority. Join our green car scheme, a step towards a more environmentally friendly commute, with free EV charging onsite. Pension plan, starting with 8% employer contributions. About us At Domino Printing Sciences we do more. Our expertise isn't just in providing cutting edge variable data printing technology; it's in revolutionising how manufacturers embrace sustainable packaging and spearhead advancements in coding automation. We've been a part of the global variable data printing story for a long time, and our solutions help ensure the success of the world's leading brands. Our goal is to be the leading global variable data printing brand through applying our expertise and reliable solutions to help the world's manufacturers be sustainable and cut waste, while attracting, informing, and protecting their consumers. But we also know that it's not just about the work we do-it's about fostering a collaborative, dynamic and welcoming environment where everyone can flourish, contributing to Domino not only as a pioneer in the industry but also as an exceptional place to work. Positions may be at an advanced stage of the recruitment process and can close at any time.
About the role The Print Systems Software group is looking for a new agile colleague! The team is circa 60 software professionals in the Technical Products and Services department. We have developed our Agile mindset and continue to improve our ways of working. Our responsibilities cover the design, implementation and testing of the software for Domino coding and marking solutions whilst supporting and developing our existing products. We have several software teams, each encouraged to choose their own ways of working within the principles and values of agile. While we choose to use the title Scrum Master, we're looking for an experienced agilist to join our group. We're looking for someone who can help our teams continuously improve no matter how they are implementing lean, agile ways of working. Responsibilities Support one or more teams of software professionals with their ways of working, making sure it fits the agile values and principles. Support Product Manager/Owners to ensure use cases, goals and backlogs are clear and understood. Establish or maintain useful conversations with development teams. Establish and embed lean processes and support improvements to these. Ensure decision makers are identified and people are consulted and informed. Be a part of the agile community with your agile peers. Lend an ear, propose an idea and help drive initiatives to improve, inspire or innovate. Challenge processes and ideas to help us live up to agile values and principles. Support everyone in making data informed decisions leading to value generation. Collaborate with people outside the teams and build opportunities for breaking down barriers. Support with increasing transparency, understanding and building relationships. Promote and sustain psychological safety in and between teams and departments. Make it safe to fail, easy to raise a concern and a great place for learning. About you We want to help you succeed and be proud of what you achieve with us. To thrive in this role, you'll bring: An agile mindset and experience supporting agile teams to adopt and improve agile practices. Strong team building skills, with the ability to recognise team dynamics and help teams progress. Excellent communication and influencing skills, with the confidence to challenge constructively and adapt your approach to coaching, teaching or partnering. Experience facilitating meetings and workshops; workshop design is a bonus. A data informed approach, using insights to support decision making without relying solely on metrics. Strong organisation, accountability and a disciplined approach to work. Ownership of your goals, successes and lessons learned, while encouraging the same in others. A positive attitude towards giving and receiving feedback, and promoting a culture of continuous improvement. The ability to navigate healthy conflict, encourage diverse perspectives and support effective resolution when challenges arise. Other opportunities There are other opportunities for you to get involved. These aren't mandatory and you don't have to have matching skills to apply. Line management. We have a fluid line management system and mix and match skills and interests. We have various initiatives across the business. You can be a Champion for Inclusion or Internal Communication, or get involved in other projects that help shape our culture and business. What you can expect As a talented individual working at Domino, you can expect a competitive salary and a generous benefits package, including: 25 days of basic holiday, plus options to buy or sell additional days, ensuring you have ample time to relax and recharge. A discretionary bonus scheme, a testament to your hard work and dedication. Life insurance, providing security and peace of mind for you and your loved ones. Medical insurance with the option of purchasing a health cash plan, dental insurance, travel insurance and cycle to work scheme, ensuring your health is always a top priority. Join our green car scheme, a step towards a more environmentally friendly commute, with free EV charging onsite. Pension plan, starting with 8% employer contributions. About us At Domino Printing Sciences we do more. Our expertise isn't just in providing cutting edge variable data printing technology; it's in revolutionising how manufacturers embrace sustainable packaging and spearhead advancements in coding automation. We've been a part of the global variable data printing story for a long time, and our solutions help ensure the success of the world's leading brands. Our goal is to be the leading global variable data printing brand through applying our expertise and reliable solutions to help the world's manufacturers be sustainable and cut waste, while attracting, informing, and protecting their consumers. But we also know that it's not just about the work we do-it's about fostering a collaborative, dynamic and welcoming environment where everyone can flourish, contributing to Domino not only as a pioneer in the industry but also as an exceptional place to work.
14/07/2026
Full time
About the role The Print Systems Software group is looking for a new agile colleague! The team is circa 60 software professionals in the Technical Products and Services department. We have developed our Agile mindset and continue to improve our ways of working. Our responsibilities cover the design, implementation and testing of the software for Domino coding and marking solutions whilst supporting and developing our existing products. We have several software teams, each encouraged to choose their own ways of working within the principles and values of agile. While we choose to use the title Scrum Master, we're looking for an experienced agilist to join our group. We're looking for someone who can help our teams continuously improve no matter how they are implementing lean, agile ways of working. Responsibilities Support one or more teams of software professionals with their ways of working, making sure it fits the agile values and principles. Support Product Manager/Owners to ensure use cases, goals and backlogs are clear and understood. Establish or maintain useful conversations with development teams. Establish and embed lean processes and support improvements to these. Ensure decision makers are identified and people are consulted and informed. Be a part of the agile community with your agile peers. Lend an ear, propose an idea and help drive initiatives to improve, inspire or innovate. Challenge processes and ideas to help us live up to agile values and principles. Support everyone in making data informed decisions leading to value generation. Collaborate with people outside the teams and build opportunities for breaking down barriers. Support with increasing transparency, understanding and building relationships. Promote and sustain psychological safety in and between teams and departments. Make it safe to fail, easy to raise a concern and a great place for learning. About you We want to help you succeed and be proud of what you achieve with us. To thrive in this role, you'll bring: An agile mindset and experience supporting agile teams to adopt and improve agile practices. Strong team building skills, with the ability to recognise team dynamics and help teams progress. Excellent communication and influencing skills, with the confidence to challenge constructively and adapt your approach to coaching, teaching or partnering. Experience facilitating meetings and workshops; workshop design is a bonus. A data informed approach, using insights to support decision making without relying solely on metrics. Strong organisation, accountability and a disciplined approach to work. Ownership of your goals, successes and lessons learned, while encouraging the same in others. A positive attitude towards giving and receiving feedback, and promoting a culture of continuous improvement. The ability to navigate healthy conflict, encourage diverse perspectives and support effective resolution when challenges arise. Other opportunities There are other opportunities for you to get involved. These aren't mandatory and you don't have to have matching skills to apply. Line management. We have a fluid line management system and mix and match skills and interests. We have various initiatives across the business. You can be a Champion for Inclusion or Internal Communication, or get involved in other projects that help shape our culture and business. What you can expect As a talented individual working at Domino, you can expect a competitive salary and a generous benefits package, including: 25 days of basic holiday, plus options to buy or sell additional days, ensuring you have ample time to relax and recharge. A discretionary bonus scheme, a testament to your hard work and dedication. Life insurance, providing security and peace of mind for you and your loved ones. Medical insurance with the option of purchasing a health cash plan, dental insurance, travel insurance and cycle to work scheme, ensuring your health is always a top priority. Join our green car scheme, a step towards a more environmentally friendly commute, with free EV charging onsite. Pension plan, starting with 8% employer contributions. About us At Domino Printing Sciences we do more. Our expertise isn't just in providing cutting edge variable data printing technology; it's in revolutionising how manufacturers embrace sustainable packaging and spearhead advancements in coding automation. We've been a part of the global variable data printing story for a long time, and our solutions help ensure the success of the world's leading brands. Our goal is to be the leading global variable data printing brand through applying our expertise and reliable solutions to help the world's manufacturers be sustainable and cut waste, while attracting, informing, and protecting their consumers. But we also know that it's not just about the work we do-it's about fostering a collaborative, dynamic and welcoming environment where everyone can flourish, contributing to Domino not only as a pioneer in the industry but also as an exceptional place to work.
• Lead end-to-end UX design: From discovery and concept through to polished, production-ready interfaces • Build and evolve our design system and component library, establishing consistent standards that scale as the product grows • Run user research, usability testing and stakeholder interviews to ground design decisions in real insight • Partner with Client Success Managers to translate client feedback and business requirements into user-centred design solutions Requirements Proven experience of UX/product design experience, ideally within a SaaS or digital product environment A portfolio that demonstrates strategic thinking, strong visual craft and a clear design process - not just polished deliverables Strong communication skills and the confidence to present and defend your design decisions to varied audiences, including clients The ability to work independently, managing and communicating your workload effectively A genuine curiosity about users, problems and systems ATS Optimization Keywords Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively - a feature exclusive to JobTailor job listings. Hard Skills UX Design User Research Usability Testing Design System Development Visual Design Prototyping Interaction Design Information Architecture User-Centered Design Design Process Soft Skills Strong Communication Skills Independent Work Curiosity Stakeholder Engagement Presentation Skills
14/07/2026
Full time
• Lead end-to-end UX design: From discovery and concept through to polished, production-ready interfaces • Build and evolve our design system and component library, establishing consistent standards that scale as the product grows • Run user research, usability testing and stakeholder interviews to ground design decisions in real insight • Partner with Client Success Managers to translate client feedback and business requirements into user-centred design solutions Requirements Proven experience of UX/product design experience, ideally within a SaaS or digital product environment A portfolio that demonstrates strategic thinking, strong visual craft and a clear design process - not just polished deliverables Strong communication skills and the confidence to present and defend your design decisions to varied audiences, including clients The ability to work independently, managing and communicating your workload effectively A genuine curiosity about users, problems and systems ATS Optimization Keywords Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively - a feature exclusive to JobTailor job listings. Hard Skills UX Design User Research Usability Testing Design System Development Visual Design Prototyping Interaction Design Information Architecture User-Centered Design Design Process Soft Skills Strong Communication Skills Independent Work Curiosity Stakeholder Engagement Presentation Skills
AI Product Manager is required by a global technology innovation company to lead the delivery of a portfolio of AI-powered, agentic products leveraging LLMs, AI agents, data pipelines, and intelligent orchestration to automate complex tasks, enhance knowledge access, and increase productivity across the business. You will be responsible for: Owning the product strategy, roadmap, and delivery for a suite of AI-powered productivity products. Leading the end-to-end product life cycle, from discovery and prioritisation through to launch and continuous improvement. Defining product vision, requirements, user stories, and success metrics for intelligent agentic solutions. Working closely with AI engineers, data teams, designers, and business stakeholders to deliver scalable, user-centric products. Driving the development of AI agents, including LLM-powered assistants, presentation automation, contextual knowledge agents, and orchestrated workflows that improve productivity. Conducting product discovery, validating opportunities, and staying ahead of developments in AI and agentic technologies. Communicating product strategy and progress effectively with senior stakeholders, building confidence and alignment across the business. Required experience and skills: Extensive experience as a Product Manager, with a strong track record of delivering agentic AI-powered products. Strong understanding of modern AI technologies, including LLMs, agentic AI, and intelligent workflow automation. Experience building products that integrate AI models with enterprise data, knowledge systems, and business processes. Good knowledge of product management fundamentals, including roadmap ownership, backlog prioritisation, stakeholder management, and product discovery.
14/07/2026
Contractor
AI Product Manager is required by a global technology innovation company to lead the delivery of a portfolio of AI-powered, agentic products leveraging LLMs, AI agents, data pipelines, and intelligent orchestration to automate complex tasks, enhance knowledge access, and increase productivity across the business. You will be responsible for: Owning the product strategy, roadmap, and delivery for a suite of AI-powered productivity products. Leading the end-to-end product life cycle, from discovery and prioritisation through to launch and continuous improvement. Defining product vision, requirements, user stories, and success metrics for intelligent agentic solutions. Working closely with AI engineers, data teams, designers, and business stakeholders to deliver scalable, user-centric products. Driving the development of AI agents, including LLM-powered assistants, presentation automation, contextual knowledge agents, and orchestrated workflows that improve productivity. Conducting product discovery, validating opportunities, and staying ahead of developments in AI and agentic technologies. Communicating product strategy and progress effectively with senior stakeholders, building confidence and alignment across the business. Required experience and skills: Extensive experience as a Product Manager, with a strong track record of delivering agentic AI-powered products. Strong understanding of modern AI technologies, including LLMs, agentic AI, and intelligent workflow automation. Experience building products that integrate AI models with enterprise data, knowledge systems, and business processes. Good knowledge of product management fundamentals, including roadmap ownership, backlog prioritisation, stakeholder management, and product discovery.
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Senior Product Designer You'll be part of the & App team within the Commercial directorate, creating innovative, effective and customer-focused digital experiences across British Airways' core digital channels. This team plays a vital role in shaping how millions of customers research, book and manage their journeys, ensuring experiences are intuitive, accessible and commercially effective. What you'll do: Drive adherence to design processes and quality standards across multiple product teams Mentor more junior design colleagues Ensure consistency across the wider customer experience Support delivery partners in adhering to processes, timelines and quality standards Design intuitive and effective product experiences informed by customer insight, data and business objectives Leverage customer research and testing methodologies to refine and optimise experiences throughout the design process Lead or participate in workshops to drive alignment, clarity and shared understanding amongst teams and stakeholders Map customer journeys and flows, developing experiences from early concepts through to market-ready solutions Communicate design rationale and justify design decisions to teams and stakeholders Use prototypes, journeys, flows and other artefacts to explore ideas, validate assumptions and communicate design intent Collaborate with Product Owners, developers and scrum team members throughout the product development lifecycle Ensure design solutions align with British Airways standards, accessibility requirements and platform design patterns Socialise work early and often to gather feedback and build alignment Design and maintain components, interactions, transitions and design patterns within the Design System What you'll bring to British Airways: Advanced skills in modern design and prototyping tools, including Figma Deep understanding of customer needs, behaviours and motivations Expertise in human-centred design and Design Thinking methodologies Strong understanding of how research, testing and analytics support the design process Ability to communicate design concepts through sketches, storyboards and interactive prototypes Experience working with and evolving Design Systems Strong interpersonal skills and ability to collaborate across multiple disciplines Customer-centred and evidence-driven mindset Strong product thinking and commercial awareness Collaborative and influential approach Curious, analytical and comfortable working in ambiguity Strategic thinker with strong attention to detail Confident communicator able to engage stakeholders at all levels Outcome-focused approach balancing long-term vision with delivery needs Commitment to accessibility, inclusivity and design quality Proactive approach to identifying opportunities, risks and improvements Passion for supporting the growth and development of others Your experience: 5+ years' experience in UX or Product Design delivering digital product experiences Portfolio demonstrating elegant and intuitive digital product design solutions Experience building multi-channel, device-agnostic digital products Experience working in multidisciplinary teams alongside developers, product managers and stakeholders Fluent in Figma, Zeplin, Miro and other modern design tools Experience working on consumer-facing, revenue-generating products Experience mentoring colleagues or leading design activity Experience delivering mobile application features and product enhancements What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
14/07/2026
Full time
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Senior Product Designer You'll be part of the & App team within the Commercial directorate, creating innovative, effective and customer-focused digital experiences across British Airways' core digital channels. This team plays a vital role in shaping how millions of customers research, book and manage their journeys, ensuring experiences are intuitive, accessible and commercially effective. What you'll do: Drive adherence to design processes and quality standards across multiple product teams Mentor more junior design colleagues Ensure consistency across the wider customer experience Support delivery partners in adhering to processes, timelines and quality standards Design intuitive and effective product experiences informed by customer insight, data and business objectives Leverage customer research and testing methodologies to refine and optimise experiences throughout the design process Lead or participate in workshops to drive alignment, clarity and shared understanding amongst teams and stakeholders Map customer journeys and flows, developing experiences from early concepts through to market-ready solutions Communicate design rationale and justify design decisions to teams and stakeholders Use prototypes, journeys, flows and other artefacts to explore ideas, validate assumptions and communicate design intent Collaborate with Product Owners, developers and scrum team members throughout the product development lifecycle Ensure design solutions align with British Airways standards, accessibility requirements and platform design patterns Socialise work early and often to gather feedback and build alignment Design and maintain components, interactions, transitions and design patterns within the Design System What you'll bring to British Airways: Advanced skills in modern design and prototyping tools, including Figma Deep understanding of customer needs, behaviours and motivations Expertise in human-centred design and Design Thinking methodologies Strong understanding of how research, testing and analytics support the design process Ability to communicate design concepts through sketches, storyboards and interactive prototypes Experience working with and evolving Design Systems Strong interpersonal skills and ability to collaborate across multiple disciplines Customer-centred and evidence-driven mindset Strong product thinking and commercial awareness Collaborative and influential approach Curious, analytical and comfortable working in ambiguity Strategic thinker with strong attention to detail Confident communicator able to engage stakeholders at all levels Outcome-focused approach balancing long-term vision with delivery needs Commitment to accessibility, inclusivity and design quality Proactive approach to identifying opportunities, risks and improvements Passion for supporting the growth and development of others Your experience: 5+ years' experience in UX or Product Design delivering digital product experiences Portfolio demonstrating elegant and intuitive digital product design solutions Experience building multi-channel, device-agnostic digital products Experience working in multidisciplinary teams alongside developers, product managers and stakeholders Fluent in Figma, Zeplin, Miro and other modern design tools Experience working on consumer-facing, revenue-generating products Experience mentoring colleagues or leading design activity Experience delivering mobile application features and product enhancements What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Job Title Lead Service Designer Pay up to £75,026 - £80,267 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP Digital and Transformation Group offers rewarding careers for people who want to use their skills to make a meaningful difference to society. As part of the UK's largest government department, we support millions of people every day through essential products services and payments. We are looking for a confident, inquisitive and collaborative Lead Service Designer to help shape the future of these services. You will work across Working Age Services and the wider department to identify and understand complex problems, collaborate with multidisciplinary teams and test and refine solutions that improve outcomes for citizens. You'll need strong facilitation skills to bring teams and stakeholders together, create shared understanding and drive innovation through user-centred design and emerging technologies. We've got a supportive user-centred design community committed to creating accessible services that meet the needs of all users. As a Lead Service Designer, you will also play an important leadership role, mentoring others and helping to develop service design capability across the organisation. What skills, knowledge and experience will you need? Significant experience designing and delivering end-to-end services that address complex user, business and organisational challenges. Strong service design expertise, with the ability to use evidence and insight to shape services that achieve user and organisational outcomes. Excellent communication and stakeholder engagement skills, with experience influencing senior leaders and championing user-centred design. Experience establishing and maintaining collaborative ways of working that enable multidisciplinary teams to deliver effective service design outcomes. Experience working with policy and strategy teams is also highly desirable, as a key aspect of the role will involve helping to shape our approach to emerging policy areas. You and your role As a Lead Service Designer, you will help shape the future of DWP's Working Age Services by bringing together user needs, policy and business priorities to design services that deliver better outcomes. Working Age Services develops and operates products and services that support millions of people. This includes the Work Hub - a suite of digital tools that helps people understand their skills, explore careers, identify development opportunities, access training and move into work. We also deliver Universal Credit and other benefit payment systems, supporting more than 8 million people and forming part of the UK's national critical infrastructure. A champion of user-centred design, you'll work closely with Product Managers, policy colleagues and multidisciplinary teams, using evidence, insight and research to shape services, influence strategic decisions and improve end-to-end user experiences. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Leeds or Manchester whatever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and sometime collaborating face to face in a hub. Pay: We offer competitive pay from £75,026 - £80,267 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £23,253 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
14/07/2026
Full time
Job Title Lead Service Designer Pay up to £75,026 - £80,267 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP Digital and Transformation Group offers rewarding careers for people who want to use their skills to make a meaningful difference to society. As part of the UK's largest government department, we support millions of people every day through essential products services and payments. We are looking for a confident, inquisitive and collaborative Lead Service Designer to help shape the future of these services. You will work across Working Age Services and the wider department to identify and understand complex problems, collaborate with multidisciplinary teams and test and refine solutions that improve outcomes for citizens. You'll need strong facilitation skills to bring teams and stakeholders together, create shared understanding and drive innovation through user-centred design and emerging technologies. We've got a supportive user-centred design community committed to creating accessible services that meet the needs of all users. As a Lead Service Designer, you will also play an important leadership role, mentoring others and helping to develop service design capability across the organisation. What skills, knowledge and experience will you need? Significant experience designing and delivering end-to-end services that address complex user, business and organisational challenges. Strong service design expertise, with the ability to use evidence and insight to shape services that achieve user and organisational outcomes. Excellent communication and stakeholder engagement skills, with experience influencing senior leaders and championing user-centred design. Experience establishing and maintaining collaborative ways of working that enable multidisciplinary teams to deliver effective service design outcomes. Experience working with policy and strategy teams is also highly desirable, as a key aspect of the role will involve helping to shape our approach to emerging policy areas. You and your role As a Lead Service Designer, you will help shape the future of DWP's Working Age Services by bringing together user needs, policy and business priorities to design services that deliver better outcomes. Working Age Services develops and operates products and services that support millions of people. This includes the Work Hub - a suite of digital tools that helps people understand their skills, explore careers, identify development opportunities, access training and move into work. We also deliver Universal Credit and other benefit payment systems, supporting more than 8 million people and forming part of the UK's national critical infrastructure. A champion of user-centred design, you'll work closely with Product Managers, policy colleagues and multidisciplinary teams, using evidence, insight and research to shape services, influence strategic decisions and improve end-to-end user experiences. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Leeds or Manchester whatever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and sometime collaborating face to face in a hub. Pay: We offer competitive pay from £75,026 - £80,267 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £23,253 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
