Account Manager – Technology in Schools Ref: HFL1586
Contract: Permanent
Hours: Full time at 37 hours per week, 52 weeks per year Salary: From £33,000 p.a.
Location: Hybrid working – 1 to 2 days in HFL Head Office, with remainder of working days remote or onsite at educational settings in Hertfordshire and neighbouring counties or as required to meet business needs.
Important Application Information
Please ensure you meet the following requirements before applying :
You must have the right to work in the UK
You must hold a full UK driving licence and have access to a vehicle with business insurance
You must be based locally and willing to travel within Hertfordshire and neighbouring counties
How to Apply
How to Apply
To apply, please email your CV and a cover letter in Word format , clearly addressing the above requirements and response to the below questions
Applications that do not meet these criteria may not be considered.
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?
The role
This is more than an account management role. It’s an opportunity to meaningfully shape the future of education by helping schools get the very best from their IT—through support, broadband services, consultancy and smart, sustainable technology solutions
Make a difference where it truly matters
Are you driven by purpose? Motivated by improving outcomes for children and young people? Energised by supporting schools to make wise, cost-effective decisions—especially when budgets are tight?
If so, this is not a typical sales role. It’s a partnership role where integrity, empathy and
long-term impact matter just as much as commercial success.
We’re looking for someone who can demonstrate experience in account management—ideally within an MSP, IT services, or education setting—and who takes pride in delivering value that genuinely supports schools, academies and trusts.
Why this role matters
Technology has the power to transform teaching, learning and operational efficiency. But it must be accessible, sustainable and aligned with real educational needs.
As an Account Manager in HFL’s Technology in Schools team, you will guide school and trust leaders through an increasingly complex digital landscape. You will help them stretch limited budgets, prioritise wisely and choose solutions that truly support their communities.
This role is centred on partnership—not volume. We focus on doing what is right for schools and what delivers the best long-term outcomes for children.
What you’ll do
Build trusted, long-term relationships with school and trust
Develop a deep understanding of their needs and challenges and help shape sustainable IT strategies.
Match requirements with the best-value solutions, ensuring every pound works hard for children and young people.
Coordinate with internal specialists to design high-quality, tailored
Manage renewals, contracts and opportunities professionally and
Advocate for customers internally to support continuous
Maintain accurate records within ConnectWise and use Quosal to produce clear, professional proposals.
What drives you
A commitment to improving outcomes in the education
A desire to help schools thrive through thoughtful, consultative support—not transactional selling.
Curiosity, courage and a proactive, problem-solving
A love of building genuine, meaningful
Pride in identifying smart, affordable and sustainable technology
What you’ll bring
Proven experience in account management, ideally within MSP IT services or the education sector.
A passion for exceptional customer service and collaborative, consultative
Excellent communication skills, with confidence when guiding senior
Resilience, adaptability and enthusiasm for learning new
Experience with IT systems and platforms, and selling IT support contracts (e.g., ConnectWise, Quosal, Microsoft 365, Google Workspace for Education, networking, broadband, cloud backup, servers, end-user devices, RMM/MDM, cybersecurity, AV and related solutions).
A proactive, organised approach to work
A full UK driving license and access to a vehicle with business insurance
Why join HFL Education?
We are a not-for-profit organisation with a clear moral purpose: to improve education for every child. You’ll be part of a team that works with integrity, cares deeply about its impact, and is trusted by thousands of schools.
If you want your work to mean more—and you're ready to bring your expertise to a mission-driven team—we’d love to hear from you.
Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of working on-site across various schools and settings, remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. The ability to reach different locations by car will be essential for this role. If you drive, then a full driving licence and appropriate car insurance will be required. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.
Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family- friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.
Would you like to know more information about this opportunity? If so, further information can be found in the job outline on our website. You can also contact Andy Lees who would be happy to chat to you on 01438 567890 or email andy.lees@hfleducation.org
To apply , email hfl.recruitment@hfleducation.org with a detailed CV along with a separate cover letter on Word Format to include responses to the following questions.
Alternatively, apply via our website: Join our team | HFL Education
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term
IT strategy or plan. What actions did you take? what was the outcome and learnings?
As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.
For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above. We would love to hear from you.
Closing Date: This advert may be withdrawn if we have filled the post.
This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.
Telephone Interview date: To be confirmed via Microsoft Teams Interview Date: To be confirmed – in Person at Stevenage Head Office.
We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.
HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.
To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.
Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.
12/02/2026
Full time
Account Manager – Technology in Schools Ref: HFL1586
Contract: Permanent
Hours: Full time at 37 hours per week, 52 weeks per year Salary: From £33,000 p.a.
Location: Hybrid working – 1 to 2 days in HFL Head Office, with remainder of working days remote or onsite at educational settings in Hertfordshire and neighbouring counties or as required to meet business needs.
Important Application Information
Please ensure you meet the following requirements before applying :
You must have the right to work in the UK
You must hold a full UK driving licence and have access to a vehicle with business insurance
You must be based locally and willing to travel within Hertfordshire and neighbouring counties
How to Apply
How to Apply
To apply, please email your CV and a cover letter in Word format , clearly addressing the above requirements and response to the below questions
Applications that do not meet these criteria may not be considered.
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?
The role
This is more than an account management role. It’s an opportunity to meaningfully shape the future of education by helping schools get the very best from their IT—through support, broadband services, consultancy and smart, sustainable technology solutions
Make a difference where it truly matters
Are you driven by purpose? Motivated by improving outcomes for children and young people? Energised by supporting schools to make wise, cost-effective decisions—especially when budgets are tight?
If so, this is not a typical sales role. It’s a partnership role where integrity, empathy and
long-term impact matter just as much as commercial success.
We’re looking for someone who can demonstrate experience in account management—ideally within an MSP, IT services, or education setting—and who takes pride in delivering value that genuinely supports schools, academies and trusts.
Why this role matters
Technology has the power to transform teaching, learning and operational efficiency. But it must be accessible, sustainable and aligned with real educational needs.
As an Account Manager in HFL’s Technology in Schools team, you will guide school and trust leaders through an increasingly complex digital landscape. You will help them stretch limited budgets, prioritise wisely and choose solutions that truly support their communities.
This role is centred on partnership—not volume. We focus on doing what is right for schools and what delivers the best long-term outcomes for children.
What you’ll do
Build trusted, long-term relationships with school and trust
Develop a deep understanding of their needs and challenges and help shape sustainable IT strategies.
Match requirements with the best-value solutions, ensuring every pound works hard for children and young people.
Coordinate with internal specialists to design high-quality, tailored
Manage renewals, contracts and opportunities professionally and
Advocate for customers internally to support continuous
Maintain accurate records within ConnectWise and use Quosal to produce clear, professional proposals.
What drives you
A commitment to improving outcomes in the education
A desire to help schools thrive through thoughtful, consultative support—not transactional selling.
Curiosity, courage and a proactive, problem-solving
A love of building genuine, meaningful
Pride in identifying smart, affordable and sustainable technology
What you’ll bring
Proven experience in account management, ideally within MSP IT services or the education sector.
A passion for exceptional customer service and collaborative, consultative
Excellent communication skills, with confidence when guiding senior
Resilience, adaptability and enthusiasm for learning new
Experience with IT systems and platforms, and selling IT support contracts (e.g., ConnectWise, Quosal, Microsoft 365, Google Workspace for Education, networking, broadband, cloud backup, servers, end-user devices, RMM/MDM, cybersecurity, AV and related solutions).
A proactive, organised approach to work
A full UK driving license and access to a vehicle with business insurance
Why join HFL Education?
We are a not-for-profit organisation with a clear moral purpose: to improve education for every child. You’ll be part of a team that works with integrity, cares deeply about its impact, and is trusted by thousands of schools.
If you want your work to mean more—and you're ready to bring your expertise to a mission-driven team—we’d love to hear from you.
Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of working on-site across various schools and settings, remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. The ability to reach different locations by car will be essential for this role. If you drive, then a full driving licence and appropriate car insurance will be required. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.
Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family- friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.
Would you like to know more information about this opportunity? If so, further information can be found in the job outline on our website. You can also contact Andy Lees who would be happy to chat to you on 01438 567890 or email andy.lees@hfleducation.org
To apply , email hfl.recruitment@hfleducation.org with a detailed CV along with a separate cover letter on Word Format to include responses to the following questions.
Alternatively, apply via our website: Join our team | HFL Education
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term
IT strategy or plan. What actions did you take? what was the outcome and learnings?
As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.
For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above. We would love to hear from you.
Closing Date: This advert may be withdrawn if we have filled the post.
This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.
Telephone Interview date: To be confirmed via Microsoft Teams Interview Date: To be confirmed – in Person at Stevenage Head Office.
We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.
HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.
To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.
Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
30/01/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management. You are good at Product marketing and change management, ideally in an agile software context Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end Adopting the end users' perspective and bringing that lens to the table Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture Defining, measuring, assessing and improving KPIs associated with GTM campaigns Managing multiple stakeholders with competing priorities Working with a virtual team spread-out across time zones Experience in GenAI will be added advantage What You'll Bring 7 - 10 years' experience; consulting manager toolkit/experience a significant plus Very strong influencing, networking and relationship building skills - with very senior stakeholders Project management experience Change or product marketing management experience Complex problem structuring and solving experience Strong written and verbal communication skills Who You'll Work With Key stakeholders include: Product Portfolio Lead Product Owners Product GTM, Change and Enablement CoE members BCG consulting teams BCG functional leadership Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
25/03/2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management. You are good at Product marketing and change management, ideally in an agile software context Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end Adopting the end users' perspective and bringing that lens to the table Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture Defining, measuring, assessing and improving KPIs associated with GTM campaigns Managing multiple stakeholders with competing priorities Working with a virtual team spread-out across time zones Experience in GenAI will be added advantage What You'll Bring 7 - 10 years' experience; consulting manager toolkit/experience a significant plus Very strong influencing, networking and relationship building skills - with very senior stakeholders Project management experience Change or product marketing management experience Complex problem structuring and solving experience Strong written and verbal communication skills Who You'll Work With Key stakeholders include: Product Portfolio Lead Product Owners Product GTM, Change and Enablement CoE members BCG consulting teams BCG functional leadership Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
The Mission We are seeking a Principal Project Manager to lead high-stakes, national-scale digital transformation initiatives. This isn't just a delivery role; it's a strategic leadership position where you will architect project governance, manage multi-million-pound budgets, and mentor a specialist team to success The Challenge Architect Change: Design governance frameworks and drive projects from initiation through to national service transition. Lead the Experts: Line-manage and mentor a team of specialists, fostering a culture of excellence and continuous learning. Navigate the Boardroom: Act as the bridge between technical teams and Executive Boards, briefing leaders on complex, high-stakes progress. Own the Budget: Manage multi-million-pound portfolios as the primary budget holder, ensuring every penny delivers public value. If you would be interested please apply or you can share your updated CV on yogeshwari. removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.
25/03/2026
Contractor
The Mission We are seeking a Principal Project Manager to lead high-stakes, national-scale digital transformation initiatives. This isn't just a delivery role; it's a strategic leadership position where you will architect project governance, manage multi-million-pound budgets, and mentor a specialist team to success The Challenge Architect Change: Design governance frameworks and drive projects from initiation through to national service transition. Lead the Experts: Line-manage and mentor a team of specialists, fostering a culture of excellence and continuous learning. Navigate the Boardroom: Act as the bridge between technical teams and Executive Boards, briefing leaders on complex, high-stakes progress. Own the Budget: Manage multi-million-pound portfolios as the primary budget holder, ensuring every penny delivers public value. If you would be interested please apply or you can share your updated CV on yogeshwari. removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.
IntaPeople are currently representing a client based in South Wales who due to a substantial amount of growth now require an experienced Platform Engineering Manager/Director to join and lead their core production team along side the Chief Technology Officer. This role is about shaping how their platforms scale, ensuring resilience, and embedding long term DevOps principles across the business whilst using tools like Terraform/Ansible frameworks, CI/CD pipelines, observability, and infrastructure design. The Platform Engineer will be responsible for running their largest systems within their industry in the UK and having recently launched in the USA, they now are building within this resource area. Their an on-premise first business of which 90% of their workload-intensive applications run on Proxmox Servers which requires robust on-prem operations with hybrid cloud integrations. Please note, this is a hands on Management/Director position and not a hands off people leadership role. This position would suit a Principal/Lead level Engineer who is looking for more autonomy, responsibilities and progression. Key Skills/Experience (at a glance): Their platform has matured significantly in recent years and candidates should have demonstrable experience across most of the following: Proven experience as a Senior/Principal/Lead Platform/Infrastructure Engineer. Proven experience with people leadership. Proven experience running fast moving projects and teams. Strong server experience using tools such as Proxmox and vSphere hypervisor clusters (or similar). Experience with HP MSA SAN storage, Unifi networking, pfSense routing. Experience working within a cloud environment using cloud platforms such as Azure, AWS, and Digital Ocean Monitoring: Uptime Robot, Grafana, Sentry, and custom application-level tooling. Experience using operating systems such as Linux. Strong experience with databases such as MySQL For the right candidate, this is an opportunity to make a major impact in a scaling, founder-led business with a track record of continuous product development and an ambitious growth plan. KEY CHALLENGES THE NEW PLATFORM MANAGER/DIRECTOR WILL OWN Platform stability at scale their infrastructure is doubling approximately every three months. Downtime has direct and significant commercial impact, and incidents can occur at any time. AI tooling support They are actively using and expanding AI-assisted development tooling (Replit, Claude Code, currently cloud-based). They are also scoping local model deployment: Minimax M1 (229B) within two months, with Kimi K2 and DeepSeek to follow later in the year. New data centre build They are relocating to new offices (across the road from their current setup), where they will be constructing their own data centre. The incoming team will be central to this move/setup. Reducing the teams production bottleneck. The new manager/director in particular must be capable of owning the platform function with genuine autonomy. Resilience: Disaster recovery, backups, and replication across multiple data layers are constant priorities. Extreme velocity: They push code to production up to 4 times per day, running fast and breaking things, but aiming to remain online as much as possible. The core platform team between them covers platform trading core hours across two time zones UK: 07 00 and USA: 11 00. As well as providing out-of-hours emergency support on a rota basis set between the team. This organisation is a self-funded, profitable business that has set strong growth plans for 2026/2027. They are investing heavily within their own software and infrastructure platforms. This is an excellent time to join the team right now as you will play a pivotal role in shaping how that growth is supported. Role overview Platform Engineering Manager/Director Bridgend / Hybrid (3-4days per week) Salary £60,00 - £75,000 depending on experience 28days annual leave (inc. BH) increasing with length of service New office equipment such as Macbook etc Performance based bonuses Flexi time working structure Cycle to work scheme For more information please contact Nathan Handley on (phone number removed) or click APPLY now to be considered. Please note: We can provide sponsorship to candidates who are already living and working within the UK and have an established based within a commutable distance of the office. Candidates without this criteria should not apply as applications will not be processed. Candidates must be willing to work onsite 3-4 days per week in Bridgend/South Wales We would consider serious relocators but candidates must show willingness to attend interviews in person
25/03/2026
Full time
IntaPeople are currently representing a client based in South Wales who due to a substantial amount of growth now require an experienced Platform Engineering Manager/Director to join and lead their core production team along side the Chief Technology Officer. This role is about shaping how their platforms scale, ensuring resilience, and embedding long term DevOps principles across the business whilst using tools like Terraform/Ansible frameworks, CI/CD pipelines, observability, and infrastructure design. The Platform Engineer will be responsible for running their largest systems within their industry in the UK and having recently launched in the USA, they now are building within this resource area. Their an on-premise first business of which 90% of their workload-intensive applications run on Proxmox Servers which requires robust on-prem operations with hybrid cloud integrations. Please note, this is a hands on Management/Director position and not a hands off people leadership role. This position would suit a Principal/Lead level Engineer who is looking for more autonomy, responsibilities and progression. Key Skills/Experience (at a glance): Their platform has matured significantly in recent years and candidates should have demonstrable experience across most of the following: Proven experience as a Senior/Principal/Lead Platform/Infrastructure Engineer. Proven experience with people leadership. Proven experience running fast moving projects and teams. Strong server experience using tools such as Proxmox and vSphere hypervisor clusters (or similar). Experience with HP MSA SAN storage, Unifi networking, pfSense routing. Experience working within a cloud environment using cloud platforms such as Azure, AWS, and Digital Ocean Monitoring: Uptime Robot, Grafana, Sentry, and custom application-level tooling. Experience using operating systems such as Linux. Strong experience with databases such as MySQL For the right candidate, this is an opportunity to make a major impact in a scaling, founder-led business with a track record of continuous product development and an ambitious growth plan. KEY CHALLENGES THE NEW PLATFORM MANAGER/DIRECTOR WILL OWN Platform stability at scale their infrastructure is doubling approximately every three months. Downtime has direct and significant commercial impact, and incidents can occur at any time. AI tooling support They are actively using and expanding AI-assisted development tooling (Replit, Claude Code, currently cloud-based). They are also scoping local model deployment: Minimax M1 (229B) within two months, with Kimi K2 and DeepSeek to follow later in the year. New data centre build They are relocating to new offices (across the road from their current setup), where they will be constructing their own data centre. The incoming team will be central to this move/setup. Reducing the teams production bottleneck. The new manager/director in particular must be capable of owning the platform function with genuine autonomy. Resilience: Disaster recovery, backups, and replication across multiple data layers are constant priorities. Extreme velocity: They push code to production up to 4 times per day, running fast and breaking things, but aiming to remain online as much as possible. The core platform team between them covers platform trading core hours across two time zones UK: 07 00 and USA: 11 00. As well as providing out-of-hours emergency support on a rota basis set between the team. This organisation is a self-funded, profitable business that has set strong growth plans for 2026/2027. They are investing heavily within their own software and infrastructure platforms. This is an excellent time to join the team right now as you will play a pivotal role in shaping how that growth is supported. Role overview Platform Engineering Manager/Director Bridgend / Hybrid (3-4days per week) Salary £60,00 - £75,000 depending on experience 28days annual leave (inc. BH) increasing with length of service New office equipment such as Macbook etc Performance based bonuses Flexi time working structure Cycle to work scheme For more information please contact Nathan Handley on (phone number removed) or click APPLY now to be considered. Please note: We can provide sponsorship to candidates who are already living and working within the UK and have an established based within a commutable distance of the office. Candidates without this criteria should not apply as applications will not be processed. Candidates must be willing to work onsite 3-4 days per week in Bridgend/South Wales We would consider serious relocators but candidates must show willingness to attend interviews in person
The Opportunity: You ll join an experienced, collaborative consultancy team delivering greenfield, enterprise-scale digital services for high-profile public and private sector clients. This opportunity is ideal for a practical, adaptable Geospatial Full Stack Engineer who enjoys working across disciplines and solving complex problems and challenges that will have a real-world impact. Collaboration sits at the heart of how our client operates, so you ll be partnering closely with colleagues across Software Engineering, User-Centred Design, Delivery Management, Data Science and Live Services to deliver outcomes that genuinely make a difference in today s society. As a consultancy, they are technology-agnostic by design, focusing on choosing the right tools for each problem, rather than forcing one stack everywhere. Their teams regularly work with .NET, Java, Python, Node.js, AWS and Azure, giving you genuine scope to broaden your skills and develop your career across a range of languages and platforms. Many of their projects also involve Geographic Information Systems (GIS) and open-source geospatial technologies, helping clients unlock the value of location-based data through mapping, spatial analysis and data-driven decision making. Skills and Experience: Essential 3+ years experience in a Full Stack Engineering role Strong development skills in .NET, Java or Python, alongside modern JavaScript frameworks/libraries Experience working in Agile environments (Scrum, Kanban, TDD) Solid understanding of architectural and design patterns, including microservices and serverless Hands-on experience designing and delivering solutions on AWS or Azure Experience working with GIS systems or geospatial data, and familiarity with tools such as Leaflet, OpenLayers, QGIS, GeoServer, PostGIS, etc. A collaborative mindset and experience working in multi-disciplinary teams Desirable Experience working in a consultancy environment Exposure to public sector projects Familiarity with CI/CD tooling (e.g. Jenkins, Terraform) Awareness of the Digital Service Standard and Technology Code of Practice, particularly in geospatial or public sector contexts Role and Responsibilities: This is a varied role suited to someone who enjoys the pace, responsibility and collaboration of consultancy. You will be involved with the following types of activity: Design and deliver high-quality solutions: building, enhancing and maintaining software, infrastructure and deployment pipelines that are robust, secure and scalable. Projects may include solutions involving geospatial data, GIS platforms and open-source mapping tools. Work collaboratively across disciplines: partnering with Senior and Lead Engineers, Delivery Managers, Designers and Data Scientists to shape solutions, contribute to technical documentation and deliver against agreed plans. Apply standards and best practice: follow established engineering approaches, contribute accurate technical estimates and proactively identify and escalate risks or issues. Communicate clearly and build relationships: present ideas, prototypes and progress updates to stakeholders, while building strong working relationships with colleagues, clients and partner organisations. Applications: Please contact Edward here at ISR to learn more about our client and how they are leading the way in developing the next generation of technical solutions through innovation and transformational technology?
25/03/2026
Full time
The Opportunity: You ll join an experienced, collaborative consultancy team delivering greenfield, enterprise-scale digital services for high-profile public and private sector clients. This opportunity is ideal for a practical, adaptable Geospatial Full Stack Engineer who enjoys working across disciplines and solving complex problems and challenges that will have a real-world impact. Collaboration sits at the heart of how our client operates, so you ll be partnering closely with colleagues across Software Engineering, User-Centred Design, Delivery Management, Data Science and Live Services to deliver outcomes that genuinely make a difference in today s society. As a consultancy, they are technology-agnostic by design, focusing on choosing the right tools for each problem, rather than forcing one stack everywhere. Their teams regularly work with .NET, Java, Python, Node.js, AWS and Azure, giving you genuine scope to broaden your skills and develop your career across a range of languages and platforms. Many of their projects also involve Geographic Information Systems (GIS) and open-source geospatial technologies, helping clients unlock the value of location-based data through mapping, spatial analysis and data-driven decision making. Skills and Experience: Essential 3+ years experience in a Full Stack Engineering role Strong development skills in .NET, Java or Python, alongside modern JavaScript frameworks/libraries Experience working in Agile environments (Scrum, Kanban, TDD) Solid understanding of architectural and design patterns, including microservices and serverless Hands-on experience designing and delivering solutions on AWS or Azure Experience working with GIS systems or geospatial data, and familiarity with tools such as Leaflet, OpenLayers, QGIS, GeoServer, PostGIS, etc. A collaborative mindset and experience working in multi-disciplinary teams Desirable Experience working in a consultancy environment Exposure to public sector projects Familiarity with CI/CD tooling (e.g. Jenkins, Terraform) Awareness of the Digital Service Standard and Technology Code of Practice, particularly in geospatial or public sector contexts Role and Responsibilities: This is a varied role suited to someone who enjoys the pace, responsibility and collaboration of consultancy. You will be involved with the following types of activity: Design and deliver high-quality solutions: building, enhancing and maintaining software, infrastructure and deployment pipelines that are robust, secure and scalable. Projects may include solutions involving geospatial data, GIS platforms and open-source mapping tools. Work collaboratively across disciplines: partnering with Senior and Lead Engineers, Delivery Managers, Designers and Data Scientists to shape solutions, contribute to technical documentation and deliver against agreed plans. Apply standards and best practice: follow established engineering approaches, contribute accurate technical estimates and proactively identify and escalate risks or issues. Communicate clearly and build relationships: present ideas, prototypes and progress updates to stakeholders, while building strong working relationships with colleagues, clients and partner organisations. Applications: Please contact Edward here at ISR to learn more about our client and how they are leading the way in developing the next generation of technical solutions through innovation and transformational technology?
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Full Stack Developer & Power Platform Engineer you will design, build, and enhance applications that support BCG's internal business operations. You'll work hands-on across front-end, back-end, and integration layers while contributing to solution architecture and ensuring alignment with BCG's technology standards. Key Responsibilities Design, build, and maintain full stack applications using .NET Core, C#, REST APIs, and Power Platform applications Develop scalable and secure backend services and responsive front-end interfaces Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse Integrate Power Platform solutions with custom services and enterprise APIs Translate business requirements into technical designs considering scalability, performance, and maintainability Contribute to architectural decisions, design reviews, and technical documentation Implement CI/CD pipelines and automate deployment workflows Work with Azure cloud, containers, and serverless components Collaborate closely with product owners, UX, analysts, and engineering teams in Agile sprints Support production environments with root-cause analysis and continuous improvement You're good at Designing clean, maintainable, and well-tested code Balancing hands-on development with architectural thinking Communicating complex technical topics clearly Understanding business processes and translating them into technical solutions Documenting systems and solutions thoroughly What You'll Bring 7-10+ years of experience in full stack engineering Strong expertise in .NET Core, C#, React or Angular Hands-on experience with Power Platform and Dataverse Understanding of solution architecture, integration patterns, and cloud architecture Experience with Azure cloud services and microservices patterns Knowledge of SQL and familiarity with NoSQL CI/CD, Git-based workflows, and automation experience Strong communication, collaboration, and problem solving skills Who You'll Work With You will work within a dynamic engineering team across multiple geographies, collaborating with business stakeholders, architects, and platform teams. This role offers the opportunity to directly shape internal tools used globally across BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
25/03/2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Full Stack Developer & Power Platform Engineer you will design, build, and enhance applications that support BCG's internal business operations. You'll work hands-on across front-end, back-end, and integration layers while contributing to solution architecture and ensuring alignment with BCG's technology standards. Key Responsibilities Design, build, and maintain full stack applications using .NET Core, C#, REST APIs, and Power Platform applications Develop scalable and secure backend services and responsive front-end interfaces Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse Integrate Power Platform solutions with custom services and enterprise APIs Translate business requirements into technical designs considering scalability, performance, and maintainability Contribute to architectural decisions, design reviews, and technical documentation Implement CI/CD pipelines and automate deployment workflows Work with Azure cloud, containers, and serverless components Collaborate closely with product owners, UX, analysts, and engineering teams in Agile sprints Support production environments with root-cause analysis and continuous improvement You're good at Designing clean, maintainable, and well-tested code Balancing hands-on development with architectural thinking Communicating complex technical topics clearly Understanding business processes and translating them into technical solutions Documenting systems and solutions thoroughly What You'll Bring 7-10+ years of experience in full stack engineering Strong expertise in .NET Core, C#, React or Angular Hands-on experience with Power Platform and Dataverse Understanding of solution architecture, integration patterns, and cloud architecture Experience with Azure cloud services and microservices patterns Knowledge of SQL and familiarity with NoSQL CI/CD, Git-based workflows, and automation experience Strong communication, collaboration, and problem solving skills Who You'll Work With You will work within a dynamic engineering team across multiple geographies, collaborating with business stakeholders, architects, and platform teams. This role offers the opportunity to directly shape internal tools used globally across BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Job Description: Product Analyst Location: Leeds, UK (3 days in office) Salary: £50 - £55K Role Context The role supports the delivery of critical business and digital change within a regulated financial services environment. The Product Analyst will work closely with business stakeholders, product owners, and technology teams to improve services, processes, and customer outcomes, contributing to wider organisational and regulatory objectives. Job Summary : As a Product Analyst, you will support the delivery of value by working on features, components, or parts of a product. You'll use data, research, and user feedback to inform decisions, enhance user experience, and contribute to iterative development in line with user needs and organizational goals. In addition, the role requires delivering high-quality outputs at pace across both structured and fast-moving environments, building domain knowledge quickly to engage credibly with stakeholders, and ensuring that insights and requirements lead to fit-for-purpose product outcomes. Responsibilities : Apply appropriate business analysis and requirements management techniques, taking a pragmatic approach based on context and complexity. Analyse user behaviour, data, and feedback to inform product decisions and identify opportunities for improvement. Collaborate with Product Managers, designers, developers, subject matter experts, business sponsors, and technology stakeholders to define, refine, and deliver product features. Document user stories and acceptance criteria, ensuring clarity, traceability, and alignment with delivery objectives. Support backlog refinement by providing evidence-based priorities and well-defined acceptance criteria, using tools such as JIRA to manage and track work items. Ensure product solutions are clearly understood and aligned with user needs, business objectives, technical constraints,. Translate insights and analysis into actionable recommendations that support incremental product enhancements. Assist with user research activities, including surveys, interviews, and usability testing, to validate assumptions and improve outcomes. Monitor product performance metrics and identify areas for optimisation and continuous improvement. Constructively challenge assumptions and contribute to the development of improved or innovative solutions where appropriate. Communicate findings, insights, and recommendations clearly to stakeholders and delivery teams. Promote a user-centered approach throughout the product life cycle while ensuring compliance with data privacy and accessibility standards. Build and maintain strong working relationships with stakeholders at all levels, including SMEs, sponsors, and delivery partners. Communicate analysis, options, and recommendations clearly using strong written and verbal communication skills. Experience & Skills Experience supporting product, business analysis, or change delivery roles within business and IT change environments. Strong problem-solving skills with the ability to challenge constructively and propose practical solutions. Ability to quickly develop domain knowledge to engage credibly with stakeholders on problem statements and priorities. Experience working across Agile and Waterfall delivery life cycles, with the ability to adapt to hybrid delivery environments. Comfortable operating in complex delivery settings involving both business and technology change. Desirable: Experience working in a financial services or regulatory environment. Exposure to business change, testing, or wider business design activities. Requirements : Bachelor's degree in Business, Data Science, Technology, or related field. Experience with data analysis tools (eg, Excel, SQL, Tableau) and user research methods. Demonstrates curiosity, empathy, and a user-first mindset aligned with agile ways of working. Ability to coach and mentor teams.
25/03/2026
Full time
Job Description: Product Analyst Location: Leeds, UK (3 days in office) Salary: £50 - £55K Role Context The role supports the delivery of critical business and digital change within a regulated financial services environment. The Product Analyst will work closely with business stakeholders, product owners, and technology teams to improve services, processes, and customer outcomes, contributing to wider organisational and regulatory objectives. Job Summary : As a Product Analyst, you will support the delivery of value by working on features, components, or parts of a product. You'll use data, research, and user feedback to inform decisions, enhance user experience, and contribute to iterative development in line with user needs and organizational goals. In addition, the role requires delivering high-quality outputs at pace across both structured and fast-moving environments, building domain knowledge quickly to engage credibly with stakeholders, and ensuring that insights and requirements lead to fit-for-purpose product outcomes. Responsibilities : Apply appropriate business analysis and requirements management techniques, taking a pragmatic approach based on context and complexity. Analyse user behaviour, data, and feedback to inform product decisions and identify opportunities for improvement. Collaborate with Product Managers, designers, developers, subject matter experts, business sponsors, and technology stakeholders to define, refine, and deliver product features. Document user stories and acceptance criteria, ensuring clarity, traceability, and alignment with delivery objectives. Support backlog refinement by providing evidence-based priorities and well-defined acceptance criteria, using tools such as JIRA to manage and track work items. Ensure product solutions are clearly understood and aligned with user needs, business objectives, technical constraints,. Translate insights and analysis into actionable recommendations that support incremental product enhancements. Assist with user research activities, including surveys, interviews, and usability testing, to validate assumptions and improve outcomes. Monitor product performance metrics and identify areas for optimisation and continuous improvement. Constructively challenge assumptions and contribute to the development of improved or innovative solutions where appropriate. Communicate findings, insights, and recommendations clearly to stakeholders and delivery teams. Promote a user-centered approach throughout the product life cycle while ensuring compliance with data privacy and accessibility standards. Build and maintain strong working relationships with stakeholders at all levels, including SMEs, sponsors, and delivery partners. Communicate analysis, options, and recommendations clearly using strong written and verbal communication skills. Experience & Skills Experience supporting product, business analysis, or change delivery roles within business and IT change environments. Strong problem-solving skills with the ability to challenge constructively and propose practical solutions. Ability to quickly develop domain knowledge to engage credibly with stakeholders on problem statements and priorities. Experience working across Agile and Waterfall delivery life cycles, with the ability to adapt to hybrid delivery environments. Comfortable operating in complex delivery settings involving both business and technology change. Desirable: Experience working in a financial services or regulatory environment. Exposure to business change, testing, or wider business design activities. Requirements : Bachelor's degree in Business, Data Science, Technology, or related field. Experience with data analysis tools (eg, Excel, SQL, Tableau) and user research methods. Demonstrates curiosity, empathy, and a user-first mindset aligned with agile ways of working. Ability to coach and mentor teams.
Digital Marketing Manager North Yorkshire, Richmond Area £40,000 - £45,000 Zachary Daniels are proud to represent this fantastic client in the retail sector, currently seeking a commercially driven and strategic Digital Marketing Manager to take ownership of all online activity and drive profitable growth. This is a pivotal role within the business, where the website is a key revenue-generating channel. You will be responsible for shaping and delivering the digital strategy, ensuring all activity across website, social media, email, and paid channels is optimised for performance and return on investment. We are looking for a highly analytical and commercially focused individual who can turn data into actionable insights, driving continuous improvement and innovation across all digital touchpoints. Key Responsibilities: Develop and deliver an annual digital marketing strategy aligned with business objectives, driving online sales and supporting gallery performance Produce daily, weekly, and monthly reports to monitor website performance and marketing channel effectiveness Manage and optimise the digital marketing budget to maximise return on investment Continuously improve website performance, focusing on metrics such as conversion rate, average order value, and basket completion (in collaboration with the E-Commerce Manager) Oversee paid media campaigns across all channels (social and search), ensuring optimal spend and strong ROAS Lead the creation of engaging social media content (paid and organic), working closely with the Design team and Digital Marketing Executive Oversee email marketing campaigns, ensuring they are on-brand, targeted, and effective Manage third-party partners including Shopify and SEO agencies, ensuring delivery against objectives Implement and maintain efficient processes for campaign delivery Lead and develop the digital marketing team, fostering a high-performance culture Stay up to date with emerging digital trends, tools, and technologies, identifying opportunities for automation and efficiency Monitor competitor activity, market trends, and consumer behaviour to inform strategy Required Skills & Experience: A strategic thinker with strong commercial awareness Proven experience managing paid media campaigns Analytical mindset with experience managing budgets and revenue streams Strong understanding of website performance and e-commerce optimisation A creative eye with strong attention to detail Experience managing and developing teams This is an exciting opportunity to join a growing retail business where you can make a real impact, driving digital performance and shaping future strategy. If you are a results-driven digital marketing professional looking for your next challenge, we would love to hear from you. BH35770
25/03/2026
Full time
Digital Marketing Manager North Yorkshire, Richmond Area £40,000 - £45,000 Zachary Daniels are proud to represent this fantastic client in the retail sector, currently seeking a commercially driven and strategic Digital Marketing Manager to take ownership of all online activity and drive profitable growth. This is a pivotal role within the business, where the website is a key revenue-generating channel. You will be responsible for shaping and delivering the digital strategy, ensuring all activity across website, social media, email, and paid channels is optimised for performance and return on investment. We are looking for a highly analytical and commercially focused individual who can turn data into actionable insights, driving continuous improvement and innovation across all digital touchpoints. Key Responsibilities: Develop and deliver an annual digital marketing strategy aligned with business objectives, driving online sales and supporting gallery performance Produce daily, weekly, and monthly reports to monitor website performance and marketing channel effectiveness Manage and optimise the digital marketing budget to maximise return on investment Continuously improve website performance, focusing on metrics such as conversion rate, average order value, and basket completion (in collaboration with the E-Commerce Manager) Oversee paid media campaigns across all channels (social and search), ensuring optimal spend and strong ROAS Lead the creation of engaging social media content (paid and organic), working closely with the Design team and Digital Marketing Executive Oversee email marketing campaigns, ensuring they are on-brand, targeted, and effective Manage third-party partners including Shopify and SEO agencies, ensuring delivery against objectives Implement and maintain efficient processes for campaign delivery Lead and develop the digital marketing team, fostering a high-performance culture Stay up to date with emerging digital trends, tools, and technologies, identifying opportunities for automation and efficiency Monitor competitor activity, market trends, and consumer behaviour to inform strategy Required Skills & Experience: A strategic thinker with strong commercial awareness Proven experience managing paid media campaigns Analytical mindset with experience managing budgets and revenue streams Strong understanding of website performance and e-commerce optimisation A creative eye with strong attention to detail Experience managing and developing teams This is an exciting opportunity to join a growing retail business where you can make a real impact, driving digital performance and shaping future strategy. If you are a results-driven digital marketing professional looking for your next challenge, we would love to hear from you. BH35770
Data Analyst Fully remoteUp to 55,000 + bonus + equity This is an exciting opportunity to join a high-growth consumer platform at a pivotal moment as they scale their modern data function. You will have real ownership, the chance to shape analytical best practice, and the freedom to influence product strategy through high-impact insights. The Company They are a fast-growing digital subscription platform with a strong, mission-driven culture and an engaged global user base. The business has recently invested in modern data tooling and is building out a centralised data function to accelerate product development and growth. With a focus on understanding user behaviour, improving digital journeys, and enabling data-driven decision making, this is a key hire in a scaling product analytics team. The Role As a Data Analyst, you will work closely with product managers, engineers, and cross-functional teams to deliver insights that drive product and business outcomes. You will: Deliver clear, reliable analysis that informs product decisions and business priorities. Lead SQL-based exploration, modelling, and validation to ensure accurate reporting. Build and maintain dashboards that enable self-serve analytics. Run discovery work on user behaviour across web and app journeys. Audit and set up tracking to ensure high-quality event data. Support experimentation, from design through to interpretation. Lead enablement sessions to upskill stakeholders on data tools and best practices. Work independently on varied projects spanning app behaviour, virality, member experience, and product performance. Your Skills and Experience Strong proficiency in SQL and experience working with large datasets. Good experience with BI or visualisation tools. Ability to work autonomously and deliver high-quality analysis at pace. Comfortable partnering with product teams and presenting insights to stakeholders. Strong grounding in user behaviour or product analytics within ecommerce, digital, platform, or subscription environments. Proactive, curious approach with strong communication skills. Nice to have: familiarity with Python, dbt, Databricks, or event tracking tools. How to Apply If you are looking to make a meaningful impact in a high-growth digital environment, please apply with your CV.
25/03/2026
Full time
Data Analyst Fully remoteUp to 55,000 + bonus + equity This is an exciting opportunity to join a high-growth consumer platform at a pivotal moment as they scale their modern data function. You will have real ownership, the chance to shape analytical best practice, and the freedom to influence product strategy through high-impact insights. The Company They are a fast-growing digital subscription platform with a strong, mission-driven culture and an engaged global user base. The business has recently invested in modern data tooling and is building out a centralised data function to accelerate product development and growth. With a focus on understanding user behaviour, improving digital journeys, and enabling data-driven decision making, this is a key hire in a scaling product analytics team. The Role As a Data Analyst, you will work closely with product managers, engineers, and cross-functional teams to deliver insights that drive product and business outcomes. You will: Deliver clear, reliable analysis that informs product decisions and business priorities. Lead SQL-based exploration, modelling, and validation to ensure accurate reporting. Build and maintain dashboards that enable self-serve analytics. Run discovery work on user behaviour across web and app journeys. Audit and set up tracking to ensure high-quality event data. Support experimentation, from design through to interpretation. Lead enablement sessions to upskill stakeholders on data tools and best practices. Work independently on varied projects spanning app behaviour, virality, member experience, and product performance. Your Skills and Experience Strong proficiency in SQL and experience working with large datasets. Good experience with BI or visualisation tools. Ability to work autonomously and deliver high-quality analysis at pace. Comfortable partnering with product teams and presenting insights to stakeholders. Strong grounding in user behaviour or product analytics within ecommerce, digital, platform, or subscription environments. Proactive, curious approach with strong communication skills. Nice to have: familiarity with Python, dbt, Databricks, or event tracking tools. How to Apply If you are looking to make a meaningful impact in a high-growth digital environment, please apply with your CV.
Get Staffed Online Recruitment Limited
Sidmouth, Devon
Our client is a rapidly growing company operating in the omnichannel space, supplying products to various sectors, including e-commerce, plumbing merchants, bathroom showrooms, and other retailers. They are committed to providing exceptional customer service and to creating opportunities for their team members. They are seeking a high-energy, "Modern Manager" to lead their Tipton showroom. This is a dual-impact role you will be responsible for the physical showroom s sales performance and the brand s digital "shop window" via social media. You will bridge the gap between their loyal trade counter regulars and new retail customers, turning technical products into aspirational spaces. Key Responsibilities 1. Sales & Showroom Management: Drive Revenue: Achieve monthly sales targets by converting walk-ins and trade referrals into high-value orders. Expert Consultation: Provide technical advice to tradespeople and design inspiration to homeowners. Lead Management: Proactively follow up on quotes and manage the sales pipeline from initial inquiry to final delivery. Standard Setting: Maintain a "showroom-ready" environment at all times ensuring displays are clean, functional, and correctly priced. 2. Social Media & Digital Marketing: Content Creation: Use a smartphone to capture daily "behind-the-scenes" content, new product arrivals, and completed project photos. Platform Growth: Manage and post to the company TikTok, Facebook and Instagram accounts, focusing on the Tipton/Dudley/Black Country community. Trade Spotlights: Feature local contractors and their work on our client s channels to build community rapport and reciprocal tagging. Engagement: Respond to comments and direct messages to convert "likes" into showroom appointments. 3. Trade Relations: Collaborate with the Trade Counter team to identify customers who have upcoming projects requiring showroom products. Visit local sites or offices occasionally to build relationships with key accounts in the Dudley area. The Ideal Candidate: Experience: 3+ years in a senior trade sales or showroom environment (e.g. KBB, Electrical, or Builders Merchants). Digital Savvy: Comfortable using social media apps (Instagram/Facebook/TikTok) and basic photo-editing tools to promote the business. Communication: Able to switch effortlessly between "trade talk" with a plumber and "design talk" with a homeowner. Local Knowledge: A resident of or familiar with the Black Country trade landscape. Technical Skills: Ability to read building plans; Experience with CAD software is a major plus. The successful candidate will receive the following benefits: Pension Scheme 20 days holiday + 8 Bank Holidays Why should you apply? To join a fantastic company To become part of a great team To showcase your knowledge and skill set
25/03/2026
Full time
Our client is a rapidly growing company operating in the omnichannel space, supplying products to various sectors, including e-commerce, plumbing merchants, bathroom showrooms, and other retailers. They are committed to providing exceptional customer service and to creating opportunities for their team members. They are seeking a high-energy, "Modern Manager" to lead their Tipton showroom. This is a dual-impact role you will be responsible for the physical showroom s sales performance and the brand s digital "shop window" via social media. You will bridge the gap between their loyal trade counter regulars and new retail customers, turning technical products into aspirational spaces. Key Responsibilities 1. Sales & Showroom Management: Drive Revenue: Achieve monthly sales targets by converting walk-ins and trade referrals into high-value orders. Expert Consultation: Provide technical advice to tradespeople and design inspiration to homeowners. Lead Management: Proactively follow up on quotes and manage the sales pipeline from initial inquiry to final delivery. Standard Setting: Maintain a "showroom-ready" environment at all times ensuring displays are clean, functional, and correctly priced. 2. Social Media & Digital Marketing: Content Creation: Use a smartphone to capture daily "behind-the-scenes" content, new product arrivals, and completed project photos. Platform Growth: Manage and post to the company TikTok, Facebook and Instagram accounts, focusing on the Tipton/Dudley/Black Country community. Trade Spotlights: Feature local contractors and their work on our client s channels to build community rapport and reciprocal tagging. Engagement: Respond to comments and direct messages to convert "likes" into showroom appointments. 3. Trade Relations: Collaborate with the Trade Counter team to identify customers who have upcoming projects requiring showroom products. Visit local sites or offices occasionally to build relationships with key accounts in the Dudley area. The Ideal Candidate: Experience: 3+ years in a senior trade sales or showroom environment (e.g. KBB, Electrical, or Builders Merchants). Digital Savvy: Comfortable using social media apps (Instagram/Facebook/TikTok) and basic photo-editing tools to promote the business. Communication: Able to switch effortlessly between "trade talk" with a plumber and "design talk" with a homeowner. Local Knowledge: A resident of or familiar with the Black Country trade landscape. Technical Skills: Ability to read building plans; Experience with CAD software is a major plus. The successful candidate will receive the following benefits: Pension Scheme 20 days holiday + 8 Bank Holidays Why should you apply? To join a fantastic company To become part of a great team To showcase your knowledge and skill set
Randstad Technologies Recruitment
City, Manchester
Business Transformation Manager Location: Remote with occasional travel to Manchester (Permanent) Salary: 65,000 - 75,000 + Car + Bonus A global professional services business is urgently seeking a new Business Transformation Manager to lead their UK Digital change agenda. This is a role where you will be responsible for all the business change and transformation surrounding the implementation of new technology platforms and processes. This role can be almost 100% remote with occasional travel to Manchester for project meetings so they support a healthy work / life balance. Key Responsibilities Strategy & Leadership: Align UK initiatives with global strategy; lead and coach a team of Transformation Partners. Process Evolution: Use Lean/Design Thinking to digitise workflows and optimise productivity. Change Management: Facilitate senior stakeholder workshops and drive high adoption of new processes. Impact: Define KPIs to ensure seamless transitions into Business As Usual (BAU). Who You Are Experience delivering large-scale change management and transformation connected to new diigital systems Strong background in process analysis and Lean principles. Exceptional ability to simplify complex problems for senior stakeholders. This is an urgent role where the hiring manager is looking to shortlist for interview immediately. Please send a copy of your CV to be considered ASAP. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
24/03/2026
Full time
Business Transformation Manager Location: Remote with occasional travel to Manchester (Permanent) Salary: 65,000 - 75,000 + Car + Bonus A global professional services business is urgently seeking a new Business Transformation Manager to lead their UK Digital change agenda. This is a role where you will be responsible for all the business change and transformation surrounding the implementation of new technology platforms and processes. This role can be almost 100% remote with occasional travel to Manchester for project meetings so they support a healthy work / life balance. Key Responsibilities Strategy & Leadership: Align UK initiatives with global strategy; lead and coach a team of Transformation Partners. Process Evolution: Use Lean/Design Thinking to digitise workflows and optimise productivity. Change Management: Facilitate senior stakeholder workshops and drive high adoption of new processes. Impact: Define KPIs to ensure seamless transitions into Business As Usual (BAU). Who You Are Experience delivering large-scale change management and transformation connected to new diigital systems Strong background in process analysis and Lean principles. Exceptional ability to simplify complex problems for senior stakeholders. This is an urgent role where the hiring manager is looking to shortlist for interview immediately. Please send a copy of your CV to be considered ASAP. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
CBSbutler Holdings Limited trading as CBSbutler
Basingstoke, Hampshire
ITSM Engineer Onsite in Basingstoke Up to 60,000 per annum dependent on experience + benefits package Active DV clearance is required for this role We're looking for an ITSM Tooling Engineer to support major digital transformation programmes. Working within an Agile team and reporting to the Senior ITSM Tooling Architect, you'll play a key role in designing, building, and configuring enterprise-scale ITSM solutions across complex environments. This is an opportunity to work on high-impact, large-scale systems that demand security, resilience, and innovation. Key Responsibilities Design, install, configure, and customise ITSM tooling solutions Produce high-quality build and technical documentation Support delivery of ITSM solutions across cloud, on-prem, and hybrid environments Collaborate within Agile teams to deliver against transformation priorities Ensure solutions align with ITIL/ITSM/ITOM best practices Contribute to continuous improvement and delivery excellence Key Skills & Experience Strong experience with ITSM/Service Desk tools, such as: ServiceNow, BMC Remedy / Helix CA Service Desk Manager Cherwell, Freshworks, or ManageEngine Proven background in ITSM/ITIL frameworks (ITIL v4 certification desirable) Experience delivering secure, scalable, and resilient ITSM platforms Solid understanding of core infrastructure: Windows Server, Active Directory, Group Policy SQL Server & clustering PKI and certificate management Technical Capability Scripting and development skills, including: SQL, PowerShell, JavaScript REST APIs, C# Power BI and SQL Server Reporting If this role is of interest, apply now!
24/03/2026
Full time
ITSM Engineer Onsite in Basingstoke Up to 60,000 per annum dependent on experience + benefits package Active DV clearance is required for this role We're looking for an ITSM Tooling Engineer to support major digital transformation programmes. Working within an Agile team and reporting to the Senior ITSM Tooling Architect, you'll play a key role in designing, building, and configuring enterprise-scale ITSM solutions across complex environments. This is an opportunity to work on high-impact, large-scale systems that demand security, resilience, and innovation. Key Responsibilities Design, install, configure, and customise ITSM tooling solutions Produce high-quality build and technical documentation Support delivery of ITSM solutions across cloud, on-prem, and hybrid environments Collaborate within Agile teams to deliver against transformation priorities Ensure solutions align with ITIL/ITSM/ITOM best practices Contribute to continuous improvement and delivery excellence Key Skills & Experience Strong experience with ITSM/Service Desk tools, such as: ServiceNow, BMC Remedy / Helix CA Service Desk Manager Cherwell, Freshworks, or ManageEngine Proven background in ITSM/ITIL frameworks (ITIL v4 certification desirable) Experience delivering secure, scalable, and resilient ITSM platforms Solid understanding of core infrastructure: Windows Server, Active Directory, Group Policy SQL Server & clustering PKI and certificate management Technical Capability Scripting and development skills, including: SQL, PowerShell, JavaScript REST APIs, C# Power BI and SQL Server Reporting If this role is of interest, apply now!
Role: Marketing Manager / Campaign Executive Location: Trafford Park, Manchester Salary: £40,000 - £45,000 per annum Job Type: Permanent, Full-time The Opportunity We're looking for a creative, results-driven Marketing Manager / Campaign Executive to join our growing team based in Trafford Park. This is a hands-on role where you'll lead the planning, creation and delivery of innovative digital marketing campaigns across three businesses within our group. Reporting directly to the Managing / Sales Director, you'll play a key role in driving growth through paid media, content, email marketing and design. Key Responsibilities Create and manage digital campaigns across Google Ads, Bing, LinkedIn, Facebook Lead Gen and Twitter Ads Own all PPC activity including keyword analysis, A/B testing, landing page optimisation and performance reporting Develop and implement SEO strategies including technical SEO, content marketing, blogging and link building Write and optimise ad copy, landing pages and marketing content to drive conversions Analyse campaign performance using A/B testing and competitor research Manage B2B email marketing campaigns including segmentation and optimisation Maintain brand consistency across all marketing communications Format and publish content using WordPress and HubSpot Skills & Experience Minimum 3 years' experience in a digital marketing role Strong experience in paid search, email marketing, content writing and graphic design Excellent working knowledge of Google Ads and campaign reporting Proficiency in Illustrator, Photoshop and InDesign Ability to manage multiple projects in a fast-paced environment Strong copywriting skills across multiple brands and channels B2B marketing experience is essential Marketing qualification desirable but not essential Why Join Us? This is a fantastic opportunity to join a forward-thinking company during an exciting period of expansion. You'll have the chance to take ownership of campaigns and develop your career within a supportive and successful team. Please ensure your CV includes a link to your portfolio of creative work.
24/03/2026
Full time
Role: Marketing Manager / Campaign Executive Location: Trafford Park, Manchester Salary: £40,000 - £45,000 per annum Job Type: Permanent, Full-time The Opportunity We're looking for a creative, results-driven Marketing Manager / Campaign Executive to join our growing team based in Trafford Park. This is a hands-on role where you'll lead the planning, creation and delivery of innovative digital marketing campaigns across three businesses within our group. Reporting directly to the Managing / Sales Director, you'll play a key role in driving growth through paid media, content, email marketing and design. Key Responsibilities Create and manage digital campaigns across Google Ads, Bing, LinkedIn, Facebook Lead Gen and Twitter Ads Own all PPC activity including keyword analysis, A/B testing, landing page optimisation and performance reporting Develop and implement SEO strategies including technical SEO, content marketing, blogging and link building Write and optimise ad copy, landing pages and marketing content to drive conversions Analyse campaign performance using A/B testing and competitor research Manage B2B email marketing campaigns including segmentation and optimisation Maintain brand consistency across all marketing communications Format and publish content using WordPress and HubSpot Skills & Experience Minimum 3 years' experience in a digital marketing role Strong experience in paid search, email marketing, content writing and graphic design Excellent working knowledge of Google Ads and campaign reporting Proficiency in Illustrator, Photoshop and InDesign Ability to manage multiple projects in a fast-paced environment Strong copywriting skills across multiple brands and channels B2B marketing experience is essential Marketing qualification desirable but not essential Why Join Us? This is a fantastic opportunity to join a forward-thinking company during an exciting period of expansion. You'll have the chance to take ownership of campaigns and develop your career within a supportive and successful team. Please ensure your CV includes a link to your portfolio of creative work.
The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can't always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.We're 140 years old in 2026 and we've got big ambitions to ensure we are there for those who need us for generations to come. We are looking for a Digital Communications Manager to join Communications Team as we embark on the next phase of our strategy to accelerate awareness, participation and income growth. This role drives the strategic digital communications which play a pivotal role in raising awareness of the Charity's work. Working collaboratively with internal teams, this role will oversee our digital marketing strategies, manage our website and create video content to promote our services, campaigns, and fundraising initiatives.If you have digital communication and/or marketing experience within the charity or public sector, and at a manager level, then we would like to hear from you! The ideal candidate will also be highly experienced in website and content management systems, content creation and SEO/SEM. Highly skilled in social media, email marketing systems, scheduling tools, analytics dashboards and tools, CRM, CMS and design suites, they will be an expert in Adobe Creative suite, Canva and other video editing tools. Strong project management and strategic planning skills as well as line manager experience are essential.In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 19 April 2026. First interviews will take place on 27 April 2026. Please let us know in your covering letter if this date would be difficult for you. If you need any adjustments to enable you to perform to your best at interview, please let us know in your application (you don't have to explain why).The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.REF-
24/03/2026
Full time
The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can't always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.We're 140 years old in 2026 and we've got big ambitions to ensure we are there for those who need us for generations to come. We are looking for a Digital Communications Manager to join Communications Team as we embark on the next phase of our strategy to accelerate awareness, participation and income growth. This role drives the strategic digital communications which play a pivotal role in raising awareness of the Charity's work. Working collaboratively with internal teams, this role will oversee our digital marketing strategies, manage our website and create video content to promote our services, campaigns, and fundraising initiatives.If you have digital communication and/or marketing experience within the charity or public sector, and at a manager level, then we would like to hear from you! The ideal candidate will also be highly experienced in website and content management systems, content creation and SEO/SEM. Highly skilled in social media, email marketing systems, scheduling tools, analytics dashboards and tools, CRM, CMS and design suites, they will be an expert in Adobe Creative suite, Canva and other video editing tools. Strong project management and strategic planning skills as well as line manager experience are essential.In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 19 April 2026. First interviews will take place on 27 April 2026. Please let us know in your covering letter if this date would be difficult for you. If you need any adjustments to enable you to perform to your best at interview, please let us know in your application (you don't have to explain why).The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.REF-
Our client is a growing UK-based tour operator, who pride themselves on delivering exceptional travel experiences and inspiring their customers through compelling storytelling and innovative marketing. They're now looking for a highly hands-on, creative Digital Marketing Manager to take full ownership of their digital presence. This role is ideal for someone who enjoys both strategy and execution - from launching campaigns to writing copy, analysing performance, and continuously improving results. You'll play a key role in driving online bookings, increasing brand visibility, and bringing our travel experiences to life through engaging digital content. Previous experience in a similar role, ideally within the travel sector, is essential for the position and in return, our client can offer a highly competitive salary DOE, plus benefits. If this role is of interest to you, please apply online. Role of Digital Marketing Manager: Plan, build, and optimise digital campaigns across Google Ads and Meta platforms Take ownership of campaign setup, targeting, testing, and optimisation Manage budgets closely to deliver strong ROI and cost efficiency Write and oversee engaging, high-converting copy for ads, emails, and website content Develop inspiring travel content (blogs, itineraries, social posts) that drives engagement and bookings Work closely with designers (or create simple assets yourself) to bring campaigns to life Ensure brand tone and visual identity are consistent across all channels Manage and update website content, landing pages, and offers Continuously improve user experience and conversion rates Work with developers where needed to implement improvements Execute SEO strategy including keyword research, on-page optimisation, and content creation Grow organic traffic through high-quality, relevant travel content Build and send email campaigns, newsletters, and automated journeys Segment audiences to improve engagement and conversion Support customer retention and repeat bookings through targeted campaigns Monitor performance using tools such as Google Analytics Track key metrics (traffic, conversion rates, CPA, ROI) Run A/B tests and continuously refine campaigns based on data Manage day-to-day social media activity (posting, responding, engaging) Create and schedule content that inspires and converts Identify trends and opportunities to grow reach and engagement Skills required for the role Proven experience in a hands-on digital marketing role (not purely strategic) Strong working knowledge of PPC, paid social, SEO, and email marketing Ability to both create and execute campaigns independently Excellent copywriting and content creation skills Experience using tools such as Google Ads, Google Analytics, and social media platforms Comfortable managing multiple projects and priorities Experience in travel, tourism, or lifestyle brands would be an advantage If you're interested in learning more about this Digital Marketing Manager opportunity, press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs
24/03/2026
Full time
Our client is a growing UK-based tour operator, who pride themselves on delivering exceptional travel experiences and inspiring their customers through compelling storytelling and innovative marketing. They're now looking for a highly hands-on, creative Digital Marketing Manager to take full ownership of their digital presence. This role is ideal for someone who enjoys both strategy and execution - from launching campaigns to writing copy, analysing performance, and continuously improving results. You'll play a key role in driving online bookings, increasing brand visibility, and bringing our travel experiences to life through engaging digital content. Previous experience in a similar role, ideally within the travel sector, is essential for the position and in return, our client can offer a highly competitive salary DOE, plus benefits. If this role is of interest to you, please apply online. Role of Digital Marketing Manager: Plan, build, and optimise digital campaigns across Google Ads and Meta platforms Take ownership of campaign setup, targeting, testing, and optimisation Manage budgets closely to deliver strong ROI and cost efficiency Write and oversee engaging, high-converting copy for ads, emails, and website content Develop inspiring travel content (blogs, itineraries, social posts) that drives engagement and bookings Work closely with designers (or create simple assets yourself) to bring campaigns to life Ensure brand tone and visual identity are consistent across all channels Manage and update website content, landing pages, and offers Continuously improve user experience and conversion rates Work with developers where needed to implement improvements Execute SEO strategy including keyword research, on-page optimisation, and content creation Grow organic traffic through high-quality, relevant travel content Build and send email campaigns, newsletters, and automated journeys Segment audiences to improve engagement and conversion Support customer retention and repeat bookings through targeted campaigns Monitor performance using tools such as Google Analytics Track key metrics (traffic, conversion rates, CPA, ROI) Run A/B tests and continuously refine campaigns based on data Manage day-to-day social media activity (posting, responding, engaging) Create and schedule content that inspires and converts Identify trends and opportunities to grow reach and engagement Skills required for the role Proven experience in a hands-on digital marketing role (not purely strategic) Strong working knowledge of PPC, paid social, SEO, and email marketing Ability to both create and execute campaigns independently Excellent copywriting and content creation skills Experience using tools such as Google Ads, Google Analytics, and social media platforms Comfortable managing multiple projects and priorities Experience in travel, tourism, or lifestyle brands would be an advantage If you're interested in learning more about this Digital Marketing Manager opportunity, press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs
CX/Experience Lead (CX Account Manager) needed to join our Customer Experience team at VML Enterprise Solutions The opportunity: We're looking for an intelligent, results-driven individual with strong client handling and CX project management experience to develop client eCom strategies, grow new business from, and strategically lead, client projects. You will be given the opportunity to lead CX projects for a wide range of clients, working with our cross functional teams to delivery high quality outcomes that delivery business value and meet client needs. Working closesly with other CX Managers, content, UI, UX, research and more, this is a great opportunity for someone who loves the world of commerce and adding value to client briefs and projects. What you'll be doing: Devise, present and execute customer experience strategies for multiple clients Work with the senior members across our 30-strong CX team, and the wider business which includes Experience Design (UX/UI), Content, Analytics, Developers, Solutions Architects and Consultancy/Trading to deliver successful, multi-discipline projects on time and on budget Work with the Experience Partner in creating long-term strategies for our biggest clients Establish deep relationships across all of our clients, as well as within VML's wider business and our WPP partners to embed our delivery, globally Responsible for contract negotiations and the smooth transition of the client relationship into delivery Strategic Lead for CX projects Understand our clients' industry, business and personal objectives in order to offer strategic CX solutions Manage resourcing and timelines, ensuring delivery of key milestones against schedule and budget Commercially minded, able to create and manage budgets and monitor costs and ROI Manage client expectations, escalations and build strong cilent relationships Responsible for quality and client satisfaction Major player in building a pipeline for the Experience team Spot opportunities to grow CX/EX within existing accounts for the agency; work with senior members of the wider team to create pitch-winning responses and lead pipeline account plans Deliver winning pitches & proposals Liaise with global and local clients, Account Leads, and Experience team members (CX, UX, UI and Content) to scope projects, create responses and present compelling solutions Create process efficiency and automation where possible Look for efficiencies across the team and breadth of work, so that we can continue to accelerate our offering Line management responsibility of juniors Responsible for leading, mentoring, coaching and inspiring your team through day to day management as well as appraisals and objective setting What we want from you: Experience growing clients from one-off projects into long-term clients Experience hunting down opportunities and creating pitch/proposals that answer client needs (RFIs, RFPs as well as proactive approaches) Experience managing CX projects and collobrating with UX/UI and content/Data teams Ideally you will have experience working within an agency or consultancy and have prior eCommerce experience Strong project management skills Proven experience developing and delivering against client account plans and associated strategies Experience building, growing and managing a team You must be ommercially focussed and understanding the value as well as the price of a project Strong communication skills, track record of communicating with multiple stakeholders both internally and with the client, at all levels Strong writing skills - you have the ability to write proposals/presentations, tell a story and distil complex presentations, or in-depth research into bite-sized actionable recommendations Extremely organised, efficient and calm, able to get up to speed quickly What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Permanent only: We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart , fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage , inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.
24/03/2026
Full time
CX/Experience Lead (CX Account Manager) needed to join our Customer Experience team at VML Enterprise Solutions The opportunity: We're looking for an intelligent, results-driven individual with strong client handling and CX project management experience to develop client eCom strategies, grow new business from, and strategically lead, client projects. You will be given the opportunity to lead CX projects for a wide range of clients, working with our cross functional teams to delivery high quality outcomes that delivery business value and meet client needs. Working closesly with other CX Managers, content, UI, UX, research and more, this is a great opportunity for someone who loves the world of commerce and adding value to client briefs and projects. What you'll be doing: Devise, present and execute customer experience strategies for multiple clients Work with the senior members across our 30-strong CX team, and the wider business which includes Experience Design (UX/UI), Content, Analytics, Developers, Solutions Architects and Consultancy/Trading to deliver successful, multi-discipline projects on time and on budget Work with the Experience Partner in creating long-term strategies for our biggest clients Establish deep relationships across all of our clients, as well as within VML's wider business and our WPP partners to embed our delivery, globally Responsible for contract negotiations and the smooth transition of the client relationship into delivery Strategic Lead for CX projects Understand our clients' industry, business and personal objectives in order to offer strategic CX solutions Manage resourcing and timelines, ensuring delivery of key milestones against schedule and budget Commercially minded, able to create and manage budgets and monitor costs and ROI Manage client expectations, escalations and build strong cilent relationships Responsible for quality and client satisfaction Major player in building a pipeline for the Experience team Spot opportunities to grow CX/EX within existing accounts for the agency; work with senior members of the wider team to create pitch-winning responses and lead pipeline account plans Deliver winning pitches & proposals Liaise with global and local clients, Account Leads, and Experience team members (CX, UX, UI and Content) to scope projects, create responses and present compelling solutions Create process efficiency and automation where possible Look for efficiencies across the team and breadth of work, so that we can continue to accelerate our offering Line management responsibility of juniors Responsible for leading, mentoring, coaching and inspiring your team through day to day management as well as appraisals and objective setting What we want from you: Experience growing clients from one-off projects into long-term clients Experience hunting down opportunities and creating pitch/proposals that answer client needs (RFIs, RFPs as well as proactive approaches) Experience managing CX projects and collobrating with UX/UI and content/Data teams Ideally you will have experience working within an agency or consultancy and have prior eCommerce experience Strong project management skills Proven experience developing and delivering against client account plans and associated strategies Experience building, growing and managing a team You must be ommercially focussed and understanding the value as well as the price of a project Strong communication skills, track record of communicating with multiple stakeholders both internally and with the client, at all levels Strong writing skills - you have the ability to write proposals/presentations, tell a story and distil complex presentations, or in-depth research into bite-sized actionable recommendations Extremely organised, efficient and calm, able to get up to speed quickly What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Permanent only: We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart , fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage , inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.
Systems and Innovation Manager Location: Agile hybrid working/Liverpool L3 Salary: £56,100 • 35 hours Team: Insight & Group Services We're recruiting a Systems and Innovation Manager to lead the development, optimisation and innovation of Prima's business systems. This is a key role driving efficiency, improving user experience and ensuring our digital platforms are fit for the future. You'll oversee our core applications, guide the Innovation Team, and work across the organisation to deliver high-quality solutions that support customers, colleagues and wider business goals. What you'll be doing: Leading the implementation, development and ongoing enhancement of our business systems Driving innovation and best-practice approaches, testing and embedding new ideas Managing third-party system integrations, supplier relationships and software contracts Designing workflows automations and process re-engineering Overseeing systems-related projects from concept to delivery system documentation and user training Acting as the highest point of escalation for complex system issues Leading, mentoring and developing the Innovation Team Technical environment you'll work with: This role works hands-on with a modern technical stack and a broad mix of integration and analytics tools, including: Microsoft Power Platform - Power Apps, Power Automate, Logic Apps Azure Data Flow and cloud-based automation SSMS , SQL , data warehousing and reporting System testing and validation API integrations using multiple authentication models Automation tools and system-to-system workflow design Third-party system integrations across the organisation Problem-solving, root-cause analysis and complex troubleshooting Business analysis and translating requirements into practical solutions It would be beneficial if you also had knowledge of: Housing Management Systems Case management processes Repairs and asset management systems and workflows We're looking for someone with: Strong background in business systems and system implementations Technical expertise across SQL, SSIS, APIs, cloud technologies and workflow automation Excellent communication skills with the ability to translate technical detail into business language Proven project management experience A proactive, analytical and improvement-focused mindset Experience managing ICT or ICT Applications teams is not essential, and support will be provided if this is your first step into a management role Make an impact with us This is a fantastic opportunity to shape Prima Group's digital future, lead a talented team, and deliver real innovation across the organisation. Apply today and help us deliver smarter systems, better experiences and a more efficient way of working. We will review applications as they come in and may close the advert early, so we encourage early applications
24/03/2026
Full time
Systems and Innovation Manager Location: Agile hybrid working/Liverpool L3 Salary: £56,100 • 35 hours Team: Insight & Group Services We're recruiting a Systems and Innovation Manager to lead the development, optimisation and innovation of Prima's business systems. This is a key role driving efficiency, improving user experience and ensuring our digital platforms are fit for the future. You'll oversee our core applications, guide the Innovation Team, and work across the organisation to deliver high-quality solutions that support customers, colleagues and wider business goals. What you'll be doing: Leading the implementation, development and ongoing enhancement of our business systems Driving innovation and best-practice approaches, testing and embedding new ideas Managing third-party system integrations, supplier relationships and software contracts Designing workflows automations and process re-engineering Overseeing systems-related projects from concept to delivery system documentation and user training Acting as the highest point of escalation for complex system issues Leading, mentoring and developing the Innovation Team Technical environment you'll work with: This role works hands-on with a modern technical stack and a broad mix of integration and analytics tools, including: Microsoft Power Platform - Power Apps, Power Automate, Logic Apps Azure Data Flow and cloud-based automation SSMS , SQL , data warehousing and reporting System testing and validation API integrations using multiple authentication models Automation tools and system-to-system workflow design Third-party system integrations across the organisation Problem-solving, root-cause analysis and complex troubleshooting Business analysis and translating requirements into practical solutions It would be beneficial if you also had knowledge of: Housing Management Systems Case management processes Repairs and asset management systems and workflows We're looking for someone with: Strong background in business systems and system implementations Technical expertise across SQL, SSIS, APIs, cloud technologies and workflow automation Excellent communication skills with the ability to translate technical detail into business language Proven project management experience A proactive, analytical and improvement-focused mindset Experience managing ICT or ICT Applications teams is not essential, and support will be provided if this is your first step into a management role Make an impact with us This is a fantastic opportunity to shape Prima Group's digital future, lead a talented team, and deliver real innovation across the organisation. Apply today and help us deliver smarter systems, better experiences and a more efficient way of working. We will review applications as they come in and may close the advert early, so we encourage early applications
Experimentation Specialist London - Hybrid - 4x a week in office Up to £45,000 This is an exciting opportunity to join a digital function that is investing heavily in experimentation. You will help build a Centre of Excellence, shape testing capability across multiple brands, and play a key role in driving data-led decision making. The Company They are a large multibrand retail group with a broad digital presence and a significant transformation agenda. Their central experimentation function is expanding, with a mission to embed structured testing across digital journeys. You will join a growing team that acts as an internal consultancy, partnering with product, CRM, trading and digital teams to deliver high-quality experimentation. The Team You will work alongside a Senior Experimentation Manager who is building the capability from the ground up. The team is highly cross-functional, supporting stakeholders across the group and enabling them to run meaningful, well-designed tests. With multiple hires planned, there is strong scope for development as the practice scales. The Role You will be responsible for: Shaping and supporting the development of a Centre of Excellence for experimentation Translating OKRs into structured A/B testing roadmaps Prioritising a pipeline of experiments across multiple digital platforms Ideating, designing and executing tests end to end Ensuring best-practice methodology and interpreting results with clarity Managing technical relationships with implementation teams to ensure tests are set up correctly Being hands on with experiment builds, primarily using a leading optimisation platform Supporting both website and CRM experimentation where required Your Skills and Experience You will need: Strong commercial experience running experimentation programmes Hands-on experience setting up and analysing A/B tests Good understanding of experimentation principles, metrics and statistical thinking Ability to build, communicate and manage a testing roadmap Confidence working cross-functionally and influencing stakeholders Experience with GA4 and an optimisation platform such as Optimizely or similar Nice to have: Experience with user testing tools Exposure to both CRM and website experimentation What They Offer Salary up to £45,000 Opportunity to play a defining role in building an experimentation Centre of Excellence Strong progression potential as the team expands How to Apply If you are interested in this Experimentation Specialist role, please apply today.
24/03/2026
Full time
Experimentation Specialist London - Hybrid - 4x a week in office Up to £45,000 This is an exciting opportunity to join a digital function that is investing heavily in experimentation. You will help build a Centre of Excellence, shape testing capability across multiple brands, and play a key role in driving data-led decision making. The Company They are a large multibrand retail group with a broad digital presence and a significant transformation agenda. Their central experimentation function is expanding, with a mission to embed structured testing across digital journeys. You will join a growing team that acts as an internal consultancy, partnering with product, CRM, trading and digital teams to deliver high-quality experimentation. The Team You will work alongside a Senior Experimentation Manager who is building the capability from the ground up. The team is highly cross-functional, supporting stakeholders across the group and enabling them to run meaningful, well-designed tests. With multiple hires planned, there is strong scope for development as the practice scales. The Role You will be responsible for: Shaping and supporting the development of a Centre of Excellence for experimentation Translating OKRs into structured A/B testing roadmaps Prioritising a pipeline of experiments across multiple digital platforms Ideating, designing and executing tests end to end Ensuring best-practice methodology and interpreting results with clarity Managing technical relationships with implementation teams to ensure tests are set up correctly Being hands on with experiment builds, primarily using a leading optimisation platform Supporting both website and CRM experimentation where required Your Skills and Experience You will need: Strong commercial experience running experimentation programmes Hands-on experience setting up and analysing A/B tests Good understanding of experimentation principles, metrics and statistical thinking Ability to build, communicate and manage a testing roadmap Confidence working cross-functionally and influencing stakeholders Experience with GA4 and an optimisation platform such as Optimizely or similar Nice to have: Experience with user testing tools Exposure to both CRM and website experimentation What They Offer Salary up to £45,000 Opportunity to play a defining role in building an experimentation Centre of Excellence Strong progression potential as the team expands How to Apply If you are interested in this Experimentation Specialist role, please apply today.
We are seeking a passionate and experienced Senior Social Commerce Strategist for a 9-month Fixed Term Contract to join our Global Social Commerce Team. In this role, you will be responsible for developing and executing comprehensive social media strategies that unify paid and organic efforts to drive measurable results for our clients. It is about crafting strategies that help clients optimise their social channels to sell. You will work closely with client editorial, creative, and marketing teams to craft overall strategic visions and platform-specific content strategies, bringing creative vision to life through exceptional content that resonates with target audiences and drives online shopper experiences. What you'll be doing: Social Commerce Strategy & Leadership : Develop and implement end-to-end social commerce strategies aligned to client growth objectives spanning TikTok Shop, affiliate ecosystems, paid social, and D2C integration. Define clear KPIs across GMV, CVR, AOV, and contribution to total revenue. Platform & TikTok Shop Expertise: Lead strategic thinking across TikTok Shop (and similar platforms), including seller/vendor models, affiliate strategy, live shopping, creator partnerships, and promotional mechanics. Channel Audits & Opportunity Identification : Audit client social and commerce ecosystems to identify growth opportunities including gaps in product tagging, content formats, creator strategy, conversion journeys, and platform utilisation. Conversion-Focused Content Strategy : Define content strategies built for commerce ensuring content is optimised for discovery, engagement, and conversion (eg UGC, creator-led content, live selling, product-led storytelling). Paid, Organic & Affiliate Integration : Develop integrated approaches across paid social, organic content, and affiliate/creator ecosystems to maximise performance and scale efficiently. Performance Analysis & Optimisation: Track and analyse performance across social commerce channels, identifying actionable insights to improve conversion, reduce CPA, and scale revenue. Translate data into clear recommendations. Client Leadership & Advisory : Act as a trusted advisor to clients, educating and guiding them on social commerce best practices, platform evolution, and growth opportunities. Performance Analysis & Reporting: Track and analyze social media performance, providing regular reports and insights to clients and internal stakeholders. Innovation & Thought Leadership : Stay ahead of platform developments (particularly TikTok Shop and emerging commerce features), proactively identifying new opportunities for clients to test and scale. Presentation & Communication: Confidently present strategic thinking and creative solutions to clients, including senior-level executives. Collaboration: Work closely with internal teams, including creative, media, and analytics, to ensure that social media strategies are integrated with overall marketing efforts. Client Location Work: Willingness to work at client locations as needed. What we want from you: Proven experience in a social commerce or performance-led social role, either agency or brand side, with a strong focus on driving revenue outcomes. Hands-on experience with TikTok Shop, including an understanding of seller/vendor models, affiliate programmes, creator collaboration, and live commerce. Strong ability to audit social and commerce ecosystems, identifying gaps and opportunities across content, product integration, and conversion journeys. Deep understanding of commerce-first content, including UGC, creator content, and formats that drive conversion rather than just engagement. Experience integrating paid, organic, and affiliate strategies to deliver full-funnel performance. Commercial mindset with a strong understanding of KPIs such as GMV, ROAS, CVR, AOV, and CAC. Confident working with and advising senior stakeholders, with strong presentation and communication skills. Ability to translate data and performance into clear, actionable insights and strategic recommendations. Highly collaborative, working effectively across creative, media, and analytics teams. Experience working with global brands, ideally within CPG or similar fast-paced consumer sectors. Passionate about the evolution of social commerce and the role of platforms like TikTok in reshaping how consumers discover and purchase products. Degree qualified, ideally in Marketing, Advertising, Digital Marketing, Communications, or Business (subject specific is not essential). If you know some of this, even better: Experience with social listening tools and analytics platforms (eg, Sprinklr, Brandwatch, NetBase Quid, Google Analytics, Adobe Analytics). Experience with social media advertising platforms (eg, Facebook Ads Manager, Twitter Ads, LinkedIn Campaign Manager). Experience with influencer marketing and content creation. Strong understanding of SEO principles and best practices. Experience with A/B testing and optimization. Excellent written and verbal communication skills. Strong organizational and time management skills. Ability to work independently and as part of a team. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
24/03/2026
We are seeking a passionate and experienced Senior Social Commerce Strategist for a 9-month Fixed Term Contract to join our Global Social Commerce Team. In this role, you will be responsible for developing and executing comprehensive social media strategies that unify paid and organic efforts to drive measurable results for our clients. It is about crafting strategies that help clients optimise their social channels to sell. You will work closely with client editorial, creative, and marketing teams to craft overall strategic visions and platform-specific content strategies, bringing creative vision to life through exceptional content that resonates with target audiences and drives online shopper experiences. What you'll be doing: Social Commerce Strategy & Leadership : Develop and implement end-to-end social commerce strategies aligned to client growth objectives spanning TikTok Shop, affiliate ecosystems, paid social, and D2C integration. Define clear KPIs across GMV, CVR, AOV, and contribution to total revenue. Platform & TikTok Shop Expertise: Lead strategic thinking across TikTok Shop (and similar platforms), including seller/vendor models, affiliate strategy, live shopping, creator partnerships, and promotional mechanics. Channel Audits & Opportunity Identification : Audit client social and commerce ecosystems to identify growth opportunities including gaps in product tagging, content formats, creator strategy, conversion journeys, and platform utilisation. Conversion-Focused Content Strategy : Define content strategies built for commerce ensuring content is optimised for discovery, engagement, and conversion (eg UGC, creator-led content, live selling, product-led storytelling). Paid, Organic & Affiliate Integration : Develop integrated approaches across paid social, organic content, and affiliate/creator ecosystems to maximise performance and scale efficiently. Performance Analysis & Optimisation: Track and analyse performance across social commerce channels, identifying actionable insights to improve conversion, reduce CPA, and scale revenue. Translate data into clear recommendations. Client Leadership & Advisory : Act as a trusted advisor to clients, educating and guiding them on social commerce best practices, platform evolution, and growth opportunities. Performance Analysis & Reporting: Track and analyze social media performance, providing regular reports and insights to clients and internal stakeholders. Innovation & Thought Leadership : Stay ahead of platform developments (particularly TikTok Shop and emerging commerce features), proactively identifying new opportunities for clients to test and scale. Presentation & Communication: Confidently present strategic thinking and creative solutions to clients, including senior-level executives. Collaboration: Work closely with internal teams, including creative, media, and analytics, to ensure that social media strategies are integrated with overall marketing efforts. Client Location Work: Willingness to work at client locations as needed. What we want from you: Proven experience in a social commerce or performance-led social role, either agency or brand side, with a strong focus on driving revenue outcomes. Hands-on experience with TikTok Shop, including an understanding of seller/vendor models, affiliate programmes, creator collaboration, and live commerce. Strong ability to audit social and commerce ecosystems, identifying gaps and opportunities across content, product integration, and conversion journeys. Deep understanding of commerce-first content, including UGC, creator content, and formats that drive conversion rather than just engagement. Experience integrating paid, organic, and affiliate strategies to deliver full-funnel performance. Commercial mindset with a strong understanding of KPIs such as GMV, ROAS, CVR, AOV, and CAC. Confident working with and advising senior stakeholders, with strong presentation and communication skills. Ability to translate data and performance into clear, actionable insights and strategic recommendations. Highly collaborative, working effectively across creative, media, and analytics teams. Experience working with global brands, ideally within CPG or similar fast-paced consumer sectors. Passionate about the evolution of social commerce and the role of platforms like TikTok in reshaping how consumers discover and purchase products. Degree qualified, ideally in Marketing, Advertising, Digital Marketing, Communications, or Business (subject specific is not essential). If you know some of this, even better: Experience with social listening tools and analytics platforms (eg, Sprinklr, Brandwatch, NetBase Quid, Google Analytics, Adobe Analytics). Experience with social media advertising platforms (eg, Facebook Ads Manager, Twitter Ads, LinkedIn Campaign Manager). Experience with influencer marketing and content creation. Strong understanding of SEO principles and best practices. Experience with A/B testing and optimization. Excellent written and verbal communication skills. Strong organizational and time management skills. Ability to work independently and as part of a team. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
