Account Manager – Technology in Schools Ref: HFL1586
Contract: Permanent
Hours: Full time at 37 hours per week, 52 weeks per year Salary: From £33,000 p.a.
Location: Hybrid working – 1 to 2 days in HFL Head Office, with remainder of working days remote or onsite at educational settings in Hertfordshire and neighbouring counties or as required to meet business needs.
Important Application Information
Please ensure you meet the following requirements before applying :
You must have the right to work in the UK
You must hold a full UK driving licence and have access to a vehicle with business insurance
You must be based locally and willing to travel within Hertfordshire and neighbouring counties
How to Apply
How to Apply
To apply, please email your CV and a cover letter in Word format , clearly addressing the above requirements and response to the below questions
Applications that do not meet these criteria may not be considered.
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?
The role
This is more than an account management role. It’s an opportunity to meaningfully shape the future of education by helping schools get the very best from their IT—through support, broadband services, consultancy and smart, sustainable technology solutions
Make a difference where it truly matters
Are you driven by purpose? Motivated by improving outcomes for children and young people? Energised by supporting schools to make wise, cost-effective decisions—especially when budgets are tight?
If so, this is not a typical sales role. It’s a partnership role where integrity, empathy and
long-term impact matter just as much as commercial success.
We’re looking for someone who can demonstrate experience in account management—ideally within an MSP, IT services, or education setting—and who takes pride in delivering value that genuinely supports schools, academies and trusts.
Why this role matters
Technology has the power to transform teaching, learning and operational efficiency. But it must be accessible, sustainable and aligned with real educational needs.
As an Account Manager in HFL’s Technology in Schools team, you will guide school and trust leaders through an increasingly complex digital landscape. You will help them stretch limited budgets, prioritise wisely and choose solutions that truly support their communities.
This role is centred on partnership—not volume. We focus on doing what is right for schools and what delivers the best long-term outcomes for children.
What you’ll do
Build trusted, long-term relationships with school and trust
Develop a deep understanding of their needs and challenges and help shape sustainable IT strategies.
Match requirements with the best-value solutions, ensuring every pound works hard for children and young people.
Coordinate with internal specialists to design high-quality, tailored
Manage renewals, contracts and opportunities professionally and
Advocate for customers internally to support continuous
Maintain accurate records within ConnectWise and use Quosal to produce clear, professional proposals.
What drives you
A commitment to improving outcomes in the education
A desire to help schools thrive through thoughtful, consultative support—not transactional selling.
Curiosity, courage and a proactive, problem-solving
A love of building genuine, meaningful
Pride in identifying smart, affordable and sustainable technology
What you’ll bring
Proven experience in account management, ideally within MSP IT services or the education sector.
A passion for exceptional customer service and collaborative, consultative
Excellent communication skills, with confidence when guiding senior
Resilience, adaptability and enthusiasm for learning new
Experience with IT systems and platforms, and selling IT support contracts (e.g., ConnectWise, Quosal, Microsoft 365, Google Workspace for Education, networking, broadband, cloud backup, servers, end-user devices, RMM/MDM, cybersecurity, AV and related solutions).
A proactive, organised approach to work
A full UK driving license and access to a vehicle with business insurance
Why join HFL Education?
We are a not-for-profit organisation with a clear moral purpose: to improve education for every child. You’ll be part of a team that works with integrity, cares deeply about its impact, and is trusted by thousands of schools.
If you want your work to mean more—and you're ready to bring your expertise to a mission-driven team—we’d love to hear from you.
Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of working on-site across various schools and settings, remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. The ability to reach different locations by car will be essential for this role. If you drive, then a full driving licence and appropriate car insurance will be required. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.
Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family- friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.
Would you like to know more information about this opportunity? If so, further information can be found in the job outline on our website. You can also contact Andy Lees who would be happy to chat to you on 01438 567890 or email andy.lees@hfleducation.org
To apply , email hfl.recruitment@hfleducation.org with a detailed CV along with a separate cover letter on Word Format to include responses to the following questions.
Alternatively, apply via our website: Join our team | HFL Education
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term
IT strategy or plan. What actions did you take? what was the outcome and learnings?
As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.
For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above. We would love to hear from you.
Closing Date: This advert may be withdrawn if we have filled the post.
This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.
Telephone Interview date: To be confirmed via Microsoft Teams Interview Date: To be confirmed – in Person at Stevenage Head Office.
We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.
HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.
To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.
Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.
12/02/2026
Full time
Account Manager – Technology in Schools Ref: HFL1586
Contract: Permanent
Hours: Full time at 37 hours per week, 52 weeks per year Salary: From £33,000 p.a.
Location: Hybrid working – 1 to 2 days in HFL Head Office, with remainder of working days remote or onsite at educational settings in Hertfordshire and neighbouring counties or as required to meet business needs.
Important Application Information
Please ensure you meet the following requirements before applying :
You must have the right to work in the UK
You must hold a full UK driving licence and have access to a vehicle with business insurance
You must be based locally and willing to travel within Hertfordshire and neighbouring counties
How to Apply
How to Apply
To apply, please email your CV and a cover letter in Word format , clearly addressing the above requirements and response to the below questions
Applications that do not meet these criteria may not be considered.
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?
The role
This is more than an account management role. It’s an opportunity to meaningfully shape the future of education by helping schools get the very best from their IT—through support, broadband services, consultancy and smart, sustainable technology solutions
Make a difference where it truly matters
Are you driven by purpose? Motivated by improving outcomes for children and young people? Energised by supporting schools to make wise, cost-effective decisions—especially when budgets are tight?
If so, this is not a typical sales role. It’s a partnership role where integrity, empathy and
long-term impact matter just as much as commercial success.
We’re looking for someone who can demonstrate experience in account management—ideally within an MSP, IT services, or education setting—and who takes pride in delivering value that genuinely supports schools, academies and trusts.
Why this role matters
Technology has the power to transform teaching, learning and operational efficiency. But it must be accessible, sustainable and aligned with real educational needs.
As an Account Manager in HFL’s Technology in Schools team, you will guide school and trust leaders through an increasingly complex digital landscape. You will help them stretch limited budgets, prioritise wisely and choose solutions that truly support their communities.
This role is centred on partnership—not volume. We focus on doing what is right for schools and what delivers the best long-term outcomes for children.
What you’ll do
Build trusted, long-term relationships with school and trust
Develop a deep understanding of their needs and challenges and help shape sustainable IT strategies.
Match requirements with the best-value solutions, ensuring every pound works hard for children and young people.
Coordinate with internal specialists to design high-quality, tailored
Manage renewals, contracts and opportunities professionally and
Advocate for customers internally to support continuous
Maintain accurate records within ConnectWise and use Quosal to produce clear, professional proposals.
What drives you
A commitment to improving outcomes in the education
A desire to help schools thrive through thoughtful, consultative support—not transactional selling.
Curiosity, courage and a proactive, problem-solving
A love of building genuine, meaningful
Pride in identifying smart, affordable and sustainable technology
What you’ll bring
Proven experience in account management, ideally within MSP IT services or the education sector.
A passion for exceptional customer service and collaborative, consultative
Excellent communication skills, with confidence when guiding senior
Resilience, adaptability and enthusiasm for learning new
Experience with IT systems and platforms, and selling IT support contracts (e.g., ConnectWise, Quosal, Microsoft 365, Google Workspace for Education, networking, broadband, cloud backup, servers, end-user devices, RMM/MDM, cybersecurity, AV and related solutions).
A proactive, organised approach to work
A full UK driving license and access to a vehicle with business insurance
Why join HFL Education?
We are a not-for-profit organisation with a clear moral purpose: to improve education for every child. You’ll be part of a team that works with integrity, cares deeply about its impact, and is trusted by thousands of schools.
If you want your work to mean more—and you're ready to bring your expertise to a mission-driven team—we’d love to hear from you.
Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of working on-site across various schools and settings, remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. The ability to reach different locations by car will be essential for this role. If you drive, then a full driving licence and appropriate car insurance will be required. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.
Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family- friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.
Would you like to know more information about this opportunity? If so, further information can be found in the job outline on our website. You can also contact Andy Lees who would be happy to chat to you on 01438 567890 or email andy.lees@hfleducation.org
To apply , email hfl.recruitment@hfleducation.org with a detailed CV along with a separate cover letter on Word Format to include responses to the following questions.
Alternatively, apply via our website: Join our team | HFL Education
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term
IT strategy or plan. What actions did you take? what was the outcome and learnings?
As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.
For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above. We would love to hear from you.
Closing Date: This advert may be withdrawn if we have filled the post.
This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.
Telephone Interview date: To be confirmed via Microsoft Teams Interview Date: To be confirmed – in Person at Stevenage Head Office.
We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.
HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.
To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.
Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
23/12/2025
Full time
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
Elevate your tech career with purpose, impact, and opportunity.
If you have a passion for technology and the impact it can have on business processes, this is your chance to join a team where tradition meets innovation. At Royal Collection Trust you'll gain practical exposure from day one, supporting the business’s operation and contributing to a purpose that matters.
Our Systems Infrastructure team manages, develops and supports Royal Collection Trust's commercial and collections management systems, websites, and technical infrastructure across multiple UK sites. The guidance and insight it provides ensures the smooth running of our operations, as well as helping pave the way forward for the future.
As a Technical Business Analyst, you’ll analyse the entire range of business controls, systems and applications, their lifecycles, uses, suppliers and stakeholders for Royal Collection Trust’s specialist infrastructure, ensuring products and services meet business and user needs, compliance and risk standards, and are aligned with our organisational goals.
Key Responsibilities:
Shape and deliver smart solutions by designing, evaluating, and implementing technology that meets business needs while maintaining quality and best practices.
Drive projects with through Agile methodologies, helping teams prioritise, manage scope, and deliver minimum viable products (MVPs) quickly and effectively.
Formulate operational support models, delivering the requisite knowledge transfer and solution documentation.
Monitor the compliance of solutions against accepted standards and risk controls, planning and executing works, and managing relationships with suppliers and their products’ lifecycles to support this.
Turn business needs into technical reality by working closely with stakeholders to analyse goals, processes, and challenges, and translate them into actionable requirements.
Evaluate options and prove the value by assessing feasibility, quantifying benefits, contributing to business cases and supporting testing to validate outcomes.
Essential Criteria:
You’ll have a recognised Project Management qualification (Agile preferred) at Practitioner level.
You’ll have proven experience of managing complex stakeholder and supplier relationships, maintained through your excellent written and verbal communication skills.
Digitally fluent and with a passion for technology, you’ll possess knowledge of delivering enterprise-level solutions.
You’ll exhibit an analytical approach to problem solving and an outstanding eye for detail, showing initiative, whilst understanding when to seek guidance.
Efficient and exceptionally organised, with the ability to multi-task, you’ll work well under pressure, juggling a varied workload and balancing priorities and deadlines.
What we offer:
We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.
Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us.
Flexible and hybrid working varies across different roles, and we’ll discuss the options available to you that will suit both your job requirements and individual preferences.
Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.
Find out more about the full range of benefits available to our employees here.
11/11/2025
Full time
Elevate your tech career with purpose, impact, and opportunity.
If you have a passion for technology and the impact it can have on business processes, this is your chance to join a team where tradition meets innovation. At Royal Collection Trust you'll gain practical exposure from day one, supporting the business’s operation and contributing to a purpose that matters.
Our Systems Infrastructure team manages, develops and supports Royal Collection Trust's commercial and collections management systems, websites, and technical infrastructure across multiple UK sites. The guidance and insight it provides ensures the smooth running of our operations, as well as helping pave the way forward for the future.
As a Technical Business Analyst, you’ll analyse the entire range of business controls, systems and applications, their lifecycles, uses, suppliers and stakeholders for Royal Collection Trust’s specialist infrastructure, ensuring products and services meet business and user needs, compliance and risk standards, and are aligned with our organisational goals.
Key Responsibilities:
Shape and deliver smart solutions by designing, evaluating, and implementing technology that meets business needs while maintaining quality and best practices.
Drive projects with through Agile methodologies, helping teams prioritise, manage scope, and deliver minimum viable products (MVPs) quickly and effectively.
Formulate operational support models, delivering the requisite knowledge transfer and solution documentation.
Monitor the compliance of solutions against accepted standards and risk controls, planning and executing works, and managing relationships with suppliers and their products’ lifecycles to support this.
Turn business needs into technical reality by working closely with stakeholders to analyse goals, processes, and challenges, and translate them into actionable requirements.
Evaluate options and prove the value by assessing feasibility, quantifying benefits, contributing to business cases and supporting testing to validate outcomes.
Essential Criteria:
You’ll have a recognised Project Management qualification (Agile preferred) at Practitioner level.
You’ll have proven experience of managing complex stakeholder and supplier relationships, maintained through your excellent written and verbal communication skills.
Digitally fluent and with a passion for technology, you’ll possess knowledge of delivering enterprise-level solutions.
You’ll exhibit an analytical approach to problem solving and an outstanding eye for detail, showing initiative, whilst understanding when to seek guidance.
Efficient and exceptionally organised, with the ability to multi-task, you’ll work well under pressure, juggling a varied workload and balancing priorities and deadlines.
What we offer:
We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.
Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us.
Flexible and hybrid working varies across different roles, and we’ll discuss the options available to you that will suit both your job requirements and individual preferences.
Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.
Find out more about the full range of benefits available to our employees here.
Acorn Insurance and Financial Services Limited
Liverpool
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Hartpury University and Collage
Gloucestershire, UK
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
22/11/2024
Full time
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
Your new company and role You will be joining a leading organisation within the Risk & Assurance space, taking on a pivotal role in strengthening its overall risk maturity. You'll lead and embed a consistent, robust approach to managing the Business Continuity Framework across a major client account, supporting both B2C and B2B business lines. This position is central to ensuring resilience, readiness, and effective crisis response across the organisation. Please note: This role requires current SC Clearance. What you'll need to succeed To excel in this role, you'll bring a strong blend of technical expertise, stakeholder influence, and industry awareness, including: Core expertise in Business Continuity Management Strong written and verbal communication, with confidence presenting to senior stakeholders In-depth knowledge of Good Practice Guidelines and BCM best practice Ability to understand and adapt to internal and external drivers impacting the Business Continuity Framework Strong relationship management and collaboration skills across internal and external senior stakeholders Statutory membership of the BCI Good understanding of regulation, policy and standards within Financial Services Working knowledge of IT controls, risk management, ISO standards, and risk frameworks Preferably, experience in Business Continuity within Financial Services (Life & Pensions) Existing SC Clearance essential What you'll get in return You'll take on a highly influential role where you'll shape and evolve Business Continuity practices, ensure compliance with industry standards, and drive the operational resilience agenda. The role provides exposure across the business, opportunities to lead critical exercises, and the chance to act as a subject matter expert in bids, audits, and major programmes of work. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
13/03/2026
Contractor
Your new company and role You will be joining a leading organisation within the Risk & Assurance space, taking on a pivotal role in strengthening its overall risk maturity. You'll lead and embed a consistent, robust approach to managing the Business Continuity Framework across a major client account, supporting both B2C and B2B business lines. This position is central to ensuring resilience, readiness, and effective crisis response across the organisation. Please note: This role requires current SC Clearance. What you'll need to succeed To excel in this role, you'll bring a strong blend of technical expertise, stakeholder influence, and industry awareness, including: Core expertise in Business Continuity Management Strong written and verbal communication, with confidence presenting to senior stakeholders In-depth knowledge of Good Practice Guidelines and BCM best practice Ability to understand and adapt to internal and external drivers impacting the Business Continuity Framework Strong relationship management and collaboration skills across internal and external senior stakeholders Statutory membership of the BCI Good understanding of regulation, policy and standards within Financial Services Working knowledge of IT controls, risk management, ISO standards, and risk frameworks Preferably, experience in Business Continuity within Financial Services (Life & Pensions) Existing SC Clearance essential What you'll get in return You'll take on a highly influential role where you'll shape and evolve Business Continuity practices, ensure compliance with industry standards, and drive the operational resilience agenda. The role provides exposure across the business, opportunities to lead critical exercises, and the chance to act as a subject matter expert in bids, audits, and major programmes of work. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Storage backup SME/Senior Engineer Infrastructure Operations Storage/Back Storage engineer to work within a secure environment. Due to the nature of the role you will need to be DV Cleared, this is required by our government services client based near Northampton, East Midlands commutable from Milton Keynes, Bedford, Luton, Cambridge, Peterborough, North London We offer hybrid working model (for applicable roles) where a minimum of 60 percent % of working time shall be on site in the workplace. 3 days onsite Rate 610 a day (umbrella) plus on call (50 weekday-100 weekend Duration- 6 months The Storage Backup SME will provide specialist support for enterprise storage and data protection platforms, with a focus on Veeam and physical storage technologies. The role is critical to ensuring data availability, integrity and recoverability within a secure, regulated environment. The resource will support backup, restore and disaster recovery capabilities, assist with platform optimisation and ensure data protection services meet operational and compliance requirements. Strong technical depth and experience supporting business critical systems are essential. Be a key lead in conversations around Environment development and growth utilising automation techniques to improve the infrastructure. Key Responsibilities Expertise Deep experience with Veeam Backup Replication Strong knowledge of NetApp storage platforms Backup, restore and disaster recovery design and testing Data protection in secure and regulated environments Capacity planning and performance optimisation Understanding of backup encryption, retention and compliance requirements Relevant Qualifications: Veeam Certified Engineer (VMCE) and/or NetApp Certified Data Administrator (NCDA), or equivalent demonstrable experience Proven experience supporting enterprise backup, restore and storage platforms This role reports directly to Infrastructure Team Lead. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
13/03/2026
Contractor
Storage backup SME/Senior Engineer Infrastructure Operations Storage/Back Storage engineer to work within a secure environment. Due to the nature of the role you will need to be DV Cleared, this is required by our government services client based near Northampton, East Midlands commutable from Milton Keynes, Bedford, Luton, Cambridge, Peterborough, North London We offer hybrid working model (for applicable roles) where a minimum of 60 percent % of working time shall be on site in the workplace. 3 days onsite Rate 610 a day (umbrella) plus on call (50 weekday-100 weekend Duration- 6 months The Storage Backup SME will provide specialist support for enterprise storage and data protection platforms, with a focus on Veeam and physical storage technologies. The role is critical to ensuring data availability, integrity and recoverability within a secure, regulated environment. The resource will support backup, restore and disaster recovery capabilities, assist with platform optimisation and ensure data protection services meet operational and compliance requirements. Strong technical depth and experience supporting business critical systems are essential. Be a key lead in conversations around Environment development and growth utilising automation techniques to improve the infrastructure. Key Responsibilities Expertise Deep experience with Veeam Backup Replication Strong knowledge of NetApp storage platforms Backup, restore and disaster recovery design and testing Data protection in secure and regulated environments Capacity planning and performance optimisation Understanding of backup encryption, retention and compliance requirements Relevant Qualifications: Veeam Certified Engineer (VMCE) and/or NetApp Certified Data Administrator (NCDA), or equivalent demonstrable experience Proven experience supporting enterprise backup, restore and storage platforms This role reports directly to Infrastructure Team Lead. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Technical Success Manager - Cisco products, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services and solutions and their Cisco customers? Do you want to grow your career, within a company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Cisco Technical Success Manager within a key team where you will work with many different parts of the team to assist clients in maximising their use of Cisco products and services. As the Cisco Technical (not hands-on) Customer Success Manager, you will be part of the specialist team that guides clients on their adoption strategy and consumption, this include current and future helping them to better understand their Cisco landscape and how to improve their understanding and usage to be of maximum benefit to them. Anyone with an exceptional understanding of the Cisco 360 Partner Program would be a great fit for this role. A full working knowledge of Cisco Products, their usage, application, and best adoption practices is essential. You are expected to hold your own in technical conversations with customers, giving advice or enlisting further technical resource where required. You will be working on a Hybrid basis, with (flexible 1-3) 2 days a week in an office, Leeds, Birmingham, Manchester, or Buckinghamshire as well as some travel to visit clients and Cisco's head office. Key Skills: Strong understanding of Cisco products and solutions to enable you to support customers with their adoption of products and services Great knowledge of Cisco360 Be highly self-motivated and goal-orientated Confidence to work in a customer-facing capacity Strong organisational skills Willingness to travel Duties and Responsibilities: Customer relationship management/rapport building Become a trusted advisor to customers and the glue between customers/internal teams Strong understanding of Cisco technologies and the elements of an End-to-End service. Ability to engage with customers, educate them on tech, best practices, and advice on new areas where value can be added. Experience in Senior-level IT Management and leadership within a Cisco environment Ability to inspire, lead and give guidance to technical and non-technical teams in IT operational environments. Strong customer-facing experience. Pipeline management - tracking customer projects, progress reports, and feedback Identifying and passing on expansion opportunities to Specialists and Account Managers Involvement and contribution towards shared inbox activities and any other shared team initiatives Cisco Technical Success Manager - Cisco, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus
13/03/2026
Full time
Technical Success Manager - Cisco products, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services and solutions and their Cisco customers? Do you want to grow your career, within a company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Cisco Technical Success Manager within a key team where you will work with many different parts of the team to assist clients in maximising their use of Cisco products and services. As the Cisco Technical (not hands-on) Customer Success Manager, you will be part of the specialist team that guides clients on their adoption strategy and consumption, this include current and future helping them to better understand their Cisco landscape and how to improve their understanding and usage to be of maximum benefit to them. Anyone with an exceptional understanding of the Cisco 360 Partner Program would be a great fit for this role. A full working knowledge of Cisco Products, their usage, application, and best adoption practices is essential. You are expected to hold your own in technical conversations with customers, giving advice or enlisting further technical resource where required. You will be working on a Hybrid basis, with (flexible 1-3) 2 days a week in an office, Leeds, Birmingham, Manchester, or Buckinghamshire as well as some travel to visit clients and Cisco's head office. Key Skills: Strong understanding of Cisco products and solutions to enable you to support customers with their adoption of products and services Great knowledge of Cisco360 Be highly self-motivated and goal-orientated Confidence to work in a customer-facing capacity Strong organisational skills Willingness to travel Duties and Responsibilities: Customer relationship management/rapport building Become a trusted advisor to customers and the glue between customers/internal teams Strong understanding of Cisco technologies and the elements of an End-to-End service. Ability to engage with customers, educate them on tech, best practices, and advice on new areas where value can be added. Experience in Senior-level IT Management and leadership within a Cisco environment Ability to inspire, lead and give guidance to technical and non-technical teams in IT operational environments. Strong customer-facing experience. Pipeline management - tracking customer projects, progress reports, and feedback Identifying and passing on expansion opportunities to Specialists and Account Managers Involvement and contribution towards shared inbox activities and any other shared team initiatives Cisco Technical Success Manager - Cisco, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Modern Work Consultant - M365 - £70,000 - £75,000 - Homebased - UK Wide One of the best Microsoft Partners in the UK Amazing culture with one team mentality' Work for a great team lead who will provide great training and development opportunities This role requires experience and understanding Microsoft Cloud products including broad range of M365 Solutions. It's a technical position and you must have the ability to build rapport with key customers and internally with colleagues M365 Intune Endpoint Copilot Defender Entra Purview Desire to learn Azure Your Responsibilities 10% Presales Design and Implementation 100% customer focused M365 specialist Working closely with the post-sales team to ensure smooth pre- to post-transition Commercially and technically strong Must be able your own with C level individuals whilst also being able to easily translate technical conversations to non-technical personnel Can demonstrate initiative, resourceful, highly self-motivated, and goal orientated Experience in a consultancy or customer-facing sales role An intelligent, analytical, and pragmatic approach to problem-solving Modern Work Consultant - M365 - £70,000 - £75,000 - Homebased - UK Wide
13/03/2026
Full time
Modern Work Consultant - M365 - £70,000 - £75,000 - Homebased - UK Wide One of the best Microsoft Partners in the UK Amazing culture with one team mentality' Work for a great team lead who will provide great training and development opportunities This role requires experience and understanding Microsoft Cloud products including broad range of M365 Solutions. It's a technical position and you must have the ability to build rapport with key customers and internally with colleagues M365 Intune Endpoint Copilot Defender Entra Purview Desire to learn Azure Your Responsibilities 10% Presales Design and Implementation 100% customer focused M365 specialist Working closely with the post-sales team to ensure smooth pre- to post-transition Commercially and technically strong Must be able your own with C level individuals whilst also being able to easily translate technical conversations to non-technical personnel Can demonstrate initiative, resourceful, highly self-motivated, and goal orientated Experience in a consultancy or customer-facing sales role An intelligent, analytical, and pragmatic approach to problem-solving Modern Work Consultant - M365 - £70,000 - £75,000 - Homebased - UK Wide
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Job Title: Smart Contract Developer Location: Canary Wharf (4 days/week in office) Duration: 6 months to 12 months Pay Rate: £432 per day through FCSA Umbrella Role Summary We are seeking an experienced Smart Contract Developer to join our Digital Asset Development team. This is a hands on, security focused role responsible for designing, developing, testing, and deploying smart contracts that underpin institutional digital asset capabilities such as tokenisation, smart contract management, wallet management, and integration with blockchain infrastructure (public, permissioned and private EVM/non-EVM networks). You will work closely with cross-functional teams to build robust, scalable, and secure digital asset products that meet our business and technical requirements. Role Description Design and implement robust, efficient, and secure smart contracts for EVM and non-EVM networks, aligning contract behaviour with product and platform requirements. Collaborate with product and engineering stakeholders to translate business logic into decentralized logic, ensuring correctness, resilience, and clear operational semantics. Develop and maintain smart contracts supporting tokenization and life cycle operations, including patterns used for institutional needs (eg, permissioning/whitelisting and Proxy/upgrade approaches where required). Build comprehensive unit and integration tests, and contribute to quality gates for contract releases. Perform internal security reviews and support external audits, proactively identifying and mitigating common smart contract vulnerabilities (eg, re-entrancy and front running classes of issues). Own and evolve the smart contract toolchain (development environments, linting/static analysis, dynamic analysis, testing and audit readiness), ensuring tools are approved, integrated into the SDLC tollgates, and support consistent coverage and secure-by-design outcomes. Build and maintain smart contract CI/CD workflows using existing build processes, integrating the contract repositories and pipeline stages needed to automate build/test/analysis artefacts and support controlled deployments in line with enterprise SDLC governance. Contribute to engineering excellence through code reviews, documentation, and maintaining a high standard of security and quality in an iterative delivery environment. Coordinate and partner with third party smart contract auditors by preparing audit-ready packages (scope, threat model context, code freeze/tag, and supporting artefacts), facilitating walkthroughs and Q&A, triaging findings with engineering, and driving remediation and re test cycles through to audit sign off and release readiness Core/Must have skills Strong, demonstrable experience developing smart contracts in Solidity or a similar language with a security-first mindset. Experience across the smart contract life cycle: design, build, test, deploy, and maintain. Experience with token standards and advanced token models, including partitioned or permissioned token approaches and Proxy/upgrade patterns. Strong knowledge of secure coding practices for smart contracts and ability to identify/mitigate common vulnerability classes. Proficiency with smart contract development and deployment tools (such as Hardhat) and modern testing patterns. Understanding of EVM/Ethereum fundamentals (eg, smart contracts and EVM execution model) Web3 integration experience, including using libraries such as Ethers.js/Web3.js to interact with smart contracts, sign/send transactions, and integrate contract functionality into dApps and services. Blockchain cryptography fundamentals, including strong understanding of public/private key cryptography, signing/verification concepts, and the role of cryptographic mechanisms (eg, key management requirements and approved algorithms) in securing blockchain transactions and wallets. Good to have skills Experience building dApps and integrating front ends with smart contracts (eg, Web3 interaction patterns). Familiarity with institutional digital asset platform components such as tokenization, smart contract management, wallet management, and integration patterns that connect on chain activity to off chain services. Gas optimization and scalability techniques, including awareness of gas-related patterns/protocols (eg, Gasless transaction approaches such as OpenGSN). Exposure to microservices and Back End integration in modern stacks (eg, NodeJS/Java/C#) and producing technical documentation for architecture and code. Experience developing for non EVM smart contract platforms (eg, Canton/DAML or other non EVM chains such as Stellar or Solana), including adapting designs to different execution models, tooling, and network fee mechanics. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours
13/03/2026
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Job Title: Smart Contract Developer Location: Canary Wharf (4 days/week in office) Duration: 6 months to 12 months Pay Rate: £432 per day through FCSA Umbrella Role Summary We are seeking an experienced Smart Contract Developer to join our Digital Asset Development team. This is a hands on, security focused role responsible for designing, developing, testing, and deploying smart contracts that underpin institutional digital asset capabilities such as tokenisation, smart contract management, wallet management, and integration with blockchain infrastructure (public, permissioned and private EVM/non-EVM networks). You will work closely with cross-functional teams to build robust, scalable, and secure digital asset products that meet our business and technical requirements. Role Description Design and implement robust, efficient, and secure smart contracts for EVM and non-EVM networks, aligning contract behaviour with product and platform requirements. Collaborate with product and engineering stakeholders to translate business logic into decentralized logic, ensuring correctness, resilience, and clear operational semantics. Develop and maintain smart contracts supporting tokenization and life cycle operations, including patterns used for institutional needs (eg, permissioning/whitelisting and Proxy/upgrade approaches where required). Build comprehensive unit and integration tests, and contribute to quality gates for contract releases. Perform internal security reviews and support external audits, proactively identifying and mitigating common smart contract vulnerabilities (eg, re-entrancy and front running classes of issues). Own and evolve the smart contract toolchain (development environments, linting/static analysis, dynamic analysis, testing and audit readiness), ensuring tools are approved, integrated into the SDLC tollgates, and support consistent coverage and secure-by-design outcomes. Build and maintain smart contract CI/CD workflows using existing build processes, integrating the contract repositories and pipeline stages needed to automate build/test/analysis artefacts and support controlled deployments in line with enterprise SDLC governance. Contribute to engineering excellence through code reviews, documentation, and maintaining a high standard of security and quality in an iterative delivery environment. Coordinate and partner with third party smart contract auditors by preparing audit-ready packages (scope, threat model context, code freeze/tag, and supporting artefacts), facilitating walkthroughs and Q&A, triaging findings with engineering, and driving remediation and re test cycles through to audit sign off and release readiness Core/Must have skills Strong, demonstrable experience developing smart contracts in Solidity or a similar language with a security-first mindset. Experience across the smart contract life cycle: design, build, test, deploy, and maintain. Experience with token standards and advanced token models, including partitioned or permissioned token approaches and Proxy/upgrade patterns. Strong knowledge of secure coding practices for smart contracts and ability to identify/mitigate common vulnerability classes. Proficiency with smart contract development and deployment tools (such as Hardhat) and modern testing patterns. Understanding of EVM/Ethereum fundamentals (eg, smart contracts and EVM execution model) Web3 integration experience, including using libraries such as Ethers.js/Web3.js to interact with smart contracts, sign/send transactions, and integrate contract functionality into dApps and services. Blockchain cryptography fundamentals, including strong understanding of public/private key cryptography, signing/verification concepts, and the role of cryptographic mechanisms (eg, key management requirements and approved algorithms) in securing blockchain transactions and wallets. Good to have skills Experience building dApps and integrating front ends with smart contracts (eg, Web3 interaction patterns). Familiarity with institutional digital asset platform components such as tokenization, smart contract management, wallet management, and integration patterns that connect on chain activity to off chain services. Gas optimization and scalability techniques, including awareness of gas-related patterns/protocols (eg, Gasless transaction approaches such as OpenGSN). Exposure to microservices and Back End integration in modern stacks (eg, NodeJS/Java/C#) and producing technical documentation for architecture and code. Experience developing for non EVM smart contract platforms (eg, Canton/DAML or other non EVM chains such as Stellar or Solana), including adapting designs to different execution models, tooling, and network fee mechanics. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours
Senior Java/Kotlin Developers Tech Stack: Java, Spring, Kotlin, Node, AWS 3m initial term with highly likely extension (12m+ projects) Up to £480(I)/day (d.o.e) Public sector client (SC Eligibility Required) REMOTE - UK As part of a long-term partnership, we are seeking multiple Senior Java/Kotlin Developers for a critical public sector organisation. Consultants are typically employed on an initial 3 month basis but are regularly extended as these longer term projects evolve with fresh avenues, challenges and highly testable features to be delivered at scale. We are looking for Java specialists, eligible for SC with the above tech stack and excellent communication skills. This is not just a simple 'write and deliver the code' arrangement; they actively encourage technical leadership, vocal and unique problem solving, cross-team collaboration, communication to build things the right and sustainable way for the user, not just the cheapest or fastest way. Interested? Apply to find out more details
13/03/2026
Contractor
Senior Java/Kotlin Developers Tech Stack: Java, Spring, Kotlin, Node, AWS 3m initial term with highly likely extension (12m+ projects) Up to £480(I)/day (d.o.e) Public sector client (SC Eligibility Required) REMOTE - UK As part of a long-term partnership, we are seeking multiple Senior Java/Kotlin Developers for a critical public sector organisation. Consultants are typically employed on an initial 3 month basis but are regularly extended as these longer term projects evolve with fresh avenues, challenges and highly testable features to be delivered at scale. We are looking for Java specialists, eligible for SC with the above tech stack and excellent communication skills. This is not just a simple 'write and deliver the code' arrangement; they actively encourage technical leadership, vocal and unique problem solving, cross-team collaboration, communication to build things the right and sustainable way for the user, not just the cheapest or fastest way. Interested? Apply to find out more details
Linux Engineer-SC Security Cleared/DV Cleared Linux Engineer ideally SC or DV Security Clearance is needed to support our central government client to support high tiered systems within the Linux across BA and projects. The Linux Engineer will be responsible for delivering Linux support for enterprise Linux platforms operating within a secure, assured infrastructure. The role will focus on system stability, performance, security and troubleshooting across a range of Linux based services. Linux Engineer-SC Security Cleared/DV Cleared-Essential Experience Solid Linux skills including Linux based development activities including building and maintaining development environments, containerising applications and services. Strong Linux administration skills and experience working within formal service management and security frameworks. Current DV Security Clearance or SC Security Clearance or eligibility Ability to supporting and delivering Linux based development activities including building and maintaining development environments, containerising applications and services, and supporting modern deployment approaches alongside traditional platform operations and objectives. Capability to be a key lead in conversations around environment development and growth utilising automation techniques to improve the infrastructure. Able to work with infrastructure specialists to resolve incidents, support platform improvements and maintain robust operational documentation. Linux Engineer-SC Security Cleared/DV Cleared- Desirable Experience RHCSA - Red Hat Certified System Administrator, or RHCE - Red Hat Certified Engineer, or LFCS - Linux Foundation Certified System Administrator, LPIC 1 or LPIC 2 (Linux Professional Institute) The role is full time on site in Milton Keynes Pay rate is £500-£535pday inside IR35 6 Month initial contract with scope to extend
13/03/2026
Contractor
Linux Engineer-SC Security Cleared/DV Cleared Linux Engineer ideally SC or DV Security Clearance is needed to support our central government client to support high tiered systems within the Linux across BA and projects. The Linux Engineer will be responsible for delivering Linux support for enterprise Linux platforms operating within a secure, assured infrastructure. The role will focus on system stability, performance, security and troubleshooting across a range of Linux based services. Linux Engineer-SC Security Cleared/DV Cleared-Essential Experience Solid Linux skills including Linux based development activities including building and maintaining development environments, containerising applications and services. Strong Linux administration skills and experience working within formal service management and security frameworks. Current DV Security Clearance or SC Security Clearance or eligibility Ability to supporting and delivering Linux based development activities including building and maintaining development environments, containerising applications and services, and supporting modern deployment approaches alongside traditional platform operations and objectives. Capability to be a key lead in conversations around environment development and growth utilising automation techniques to improve the infrastructure. Able to work with infrastructure specialists to resolve incidents, support platform improvements and maintain robust operational documentation. Linux Engineer-SC Security Cleared/DV Cleared- Desirable Experience RHCSA - Red Hat Certified System Administrator, or RHCE - Red Hat Certified Engineer, or LFCS - Linux Foundation Certified System Administrator, LPIC 1 or LPIC 2 (Linux Professional Institute) The role is full time on site in Milton Keynes Pay rate is £500-£535pday inside IR35 6 Month initial contract with scope to extend
Your new company A high school in Salford has partnered with Hays to recruit an Interim IT Technician to support the school whilst they are trying to recruit permanently. They are part of a multi-academy trust known for its values - driven culture, commitment to education and investment in high-quality ICT to support staff and students. Your new role The role will be from 19th March - 1st May 2026 (Initially) (the school is closed over Easter 02/04-17/04) Monday-Thursday Friday 0730 -1300 As Interim IT Technician, you will play a crucial role in delivering efficient, secure and effective ICT services across the school. Your responsibilities will include: Providing 1st and 2nd line to staff and students Supporting and implementing ICT projects that modernise and improve technology across the school. Supporting teaching and learning in classrooms during lessons. Promoting safe and innovative ICT use for students and staff, including online safety and appropriate use of social media. Procuring, installing and managing educational and office software and hardware. Working with the Star Central ICT Team to maintain effective ICT services. Ensuring regular data back-ups and supporting recovery when needed. Conducting network housekeeping to maintain storage capacity. Ensuring network security and managing staff/student account access. What you'll need to succeed In order to succeed, you must have Experience of working in education before Experience in providing 1st and 2nd line on-site support to users Be proactive and have a good work ethic Excellent communication skills Have an understanding of ICT networks, including backup and recovery Have an enhanced DBS (or willing to obtain one) What you'll get in return Competitive weekly pay. A supportive and welcoming school environment. The chance to build experience within a well-regarded academy trust. The opportunity to make a meaningful impact on teaching, learning and digital safety. A dedicated consultant at Hays to support with compliance, payments and future opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
13/03/2026
Contractor
Your new company A high school in Salford has partnered with Hays to recruit an Interim IT Technician to support the school whilst they are trying to recruit permanently. They are part of a multi-academy trust known for its values - driven culture, commitment to education and investment in high-quality ICT to support staff and students. Your new role The role will be from 19th March - 1st May 2026 (Initially) (the school is closed over Easter 02/04-17/04) Monday-Thursday Friday 0730 -1300 As Interim IT Technician, you will play a crucial role in delivering efficient, secure and effective ICT services across the school. Your responsibilities will include: Providing 1st and 2nd line to staff and students Supporting and implementing ICT projects that modernise and improve technology across the school. Supporting teaching and learning in classrooms during lessons. Promoting safe and innovative ICT use for students and staff, including online safety and appropriate use of social media. Procuring, installing and managing educational and office software and hardware. Working with the Star Central ICT Team to maintain effective ICT services. Ensuring regular data back-ups and supporting recovery when needed. Conducting network housekeeping to maintain storage capacity. Ensuring network security and managing staff/student account access. What you'll need to succeed In order to succeed, you must have Experience of working in education before Experience in providing 1st and 2nd line on-site support to users Be proactive and have a good work ethic Excellent communication skills Have an understanding of ICT networks, including backup and recovery Have an enhanced DBS (or willing to obtain one) What you'll get in return Competitive weekly pay. A supportive and welcoming school environment. The chance to build experience within a well-regarded academy trust. The opportunity to make a meaningful impact on teaching, learning and digital safety. A dedicated consultant at Hays to support with compliance, payments and future opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Salesforce Developer/Technical Specialist - Automotive - Farnborough - £650 pd Inside IR35 Our client within the automotive sector is seeking an experienced Salesforce Developer/CRM Technical Specialist to support a major CRM transformation programme. This role will work closely with the CRM SME on the data migration from Legacy CRM platforms and the build of new services within a modern, cloud-based IT landscape. The successful candidate will be a hands-on technical specialist with strong database knowledge and proven experience delivering end-to-end CRM solutions across development, testing, and rollout. Key Skills: Strong database expertise, including: Oracle PostgreSQL Proven experience delivering end-to-end CRM/application development Hands-on experience with data migration and Legacy system decommissioning Experience working with CRM platforms (Siebel experience highly beneficial) Solid understanding of modern integration architectures, including: AWS APIs Kafka integrations Experience integrating cloud services with Legacy/on-prem Oracle environments Automotive experience ideally Rate: £550 per day Inside IR35 Duration: 3 months initially Location: Hybrid/Farnborough (2 days per week on site) This is an excellent opportunity to join a high-profile transformation programme within a globally recognised automotive environment, working on modern cloud-led architecture and large-scale CRM change.
13/03/2026
Contractor
Salesforce Developer/Technical Specialist - Automotive - Farnborough - £650 pd Inside IR35 Our client within the automotive sector is seeking an experienced Salesforce Developer/CRM Technical Specialist to support a major CRM transformation programme. This role will work closely with the CRM SME on the data migration from Legacy CRM platforms and the build of new services within a modern, cloud-based IT landscape. The successful candidate will be a hands-on technical specialist with strong database knowledge and proven experience delivering end-to-end CRM solutions across development, testing, and rollout. Key Skills: Strong database expertise, including: Oracle PostgreSQL Proven experience delivering end-to-end CRM/application development Hands-on experience with data migration and Legacy system decommissioning Experience working with CRM platforms (Siebel experience highly beneficial) Solid understanding of modern integration architectures, including: AWS APIs Kafka integrations Experience integrating cloud services with Legacy/on-prem Oracle environments Automotive experience ideally Rate: £550 per day Inside IR35 Duration: 3 months initially Location: Hybrid/Farnborough (2 days per week on site) This is an excellent opportunity to join a high-profile transformation programme within a globally recognised automotive environment, working on modern cloud-led architecture and large-scale CRM change.
Senior Systems Administrator ISS - Build Location: Bailrigg, Lancaster, UK Salary: £48,822 to £56,535 (Full time, indefinite) Closing Date: Tuesday 17 March 2026 Interview Date: To be confirmed Reference: 0138-26 Role Overview We are seeking an experienced and proactive Senior Systems Administrator to be part of the support and service management team of our Office 365 ecosystem. The service includes Teams, Email, Teams Telephony, EntraAD, Azure, and associated services. This role also oversees the support of secondary web systems (WordPress and related infrastructure) and identity/access control services. You will manage a small team of systems administrators and act as a key escalation point for service issues, roadmap planning, and stakeholder integration. Key Responsibilities Office 365 & Azure Administration Daily support and administration of Office 365 services including Teams, OneDrive, EntraAD and Azure Manage service changes and small-scale projects across 365 and Azure platforms Act as a backup for other Office 365 specialists within the team including SharePoint and Exchange Service Management & Stakeholder Engagement Lead service management for Teams, Teams Telephony, and Azure Maintain communication channels for support teams using 365 services Advise the Delivery Manager (Platform) and ISS stakeholders on strategic changes and roadmap developments Web Systems & Identity Management Oversee secondary web systems including WordPress and related infrastructure Manage identity and access control systems across supported platforms Team Leadership Line manage two Grade 7 Systems Administrators Provide day-to-day oversight, performance reporting, and service delivery leadership Ensure high standards of service management and continuous improvement Apply Online Please note: unless specified otherwise in the advert, all advertised roles are UK based. Find out what it's like to work at Lancaster University, including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace. The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues. We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
13/03/2026
Full time
Senior Systems Administrator ISS - Build Location: Bailrigg, Lancaster, UK Salary: £48,822 to £56,535 (Full time, indefinite) Closing Date: Tuesday 17 March 2026 Interview Date: To be confirmed Reference: 0138-26 Role Overview We are seeking an experienced and proactive Senior Systems Administrator to be part of the support and service management team of our Office 365 ecosystem. The service includes Teams, Email, Teams Telephony, EntraAD, Azure, and associated services. This role also oversees the support of secondary web systems (WordPress and related infrastructure) and identity/access control services. You will manage a small team of systems administrators and act as a key escalation point for service issues, roadmap planning, and stakeholder integration. Key Responsibilities Office 365 & Azure Administration Daily support and administration of Office 365 services including Teams, OneDrive, EntraAD and Azure Manage service changes and small-scale projects across 365 and Azure platforms Act as a backup for other Office 365 specialists within the team including SharePoint and Exchange Service Management & Stakeholder Engagement Lead service management for Teams, Teams Telephony, and Azure Maintain communication channels for support teams using 365 services Advise the Delivery Manager (Platform) and ISS stakeholders on strategic changes and roadmap developments Web Systems & Identity Management Oversee secondary web systems including WordPress and related infrastructure Manage identity and access control systems across supported platforms Team Leadership Line manage two Grade 7 Systems Administrators Provide day-to-day oversight, performance reporting, and service delivery leadership Ensure high standards of service management and continuous improvement Apply Online Please note: unless specified otherwise in the advert, all advertised roles are UK based. Find out what it's like to work at Lancaster University, including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace. The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues. We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
Internal Sales Business Development Manager Northampton 35,000 - 45,000 ( 65k OTE) + Hybrid Working (2/3 days at home) + Salary Reviews + Healthcare + 33 Days Holiday Construction / Fit-out You will be responsible for growing the interiors pipeline by supporting a regional sales teams, raising awareness of the department, uncovering client opportunities, and generating new business through direct networking and prospecting. The role is focused on office furniture, full fit-out, and integrated workplace technology in partnership with the Modern Workplace team. This position blends internal sales enablement, opportunity generation, and external development, ensuring the Interiors department becomes a natural part of everyday client discussions. The Role Internal Sales Enablement & Relationship Building Work across Bechtle's regional sales teams to raise visibility of the full Interiors offering - including office furniture, complete fit-out solutions, and close collaboration with the Modern Workplace technology team to ensure integrated proposals where possible. Deliver training, "lunch & learns," and one-to-one sessions to give account managers the confidence to introduce interiors and identify where it adds client value. Support account managers during early-stage discussions and assist with positioning, discovery, and introductions to the Interiors sales specialists. Maintain regular communication with sales management, sharing interiors activity and supporting their account strategies. Opportunity Generation & Pipeline Growth Work with account managers to review their account base and identify upcoming moves, refurbishments, growth triggers, workplace changes, or any activity that could generate interiors or Modern Workplace opportunities. Support account managers during client conversations to spot early signals such as hiring plans, lease events, relocation, dilapidations, or cultural/ways-of-working changes. Drive cross-sell activity where technology-led projects naturally create workspace or furniture requirements (meeting rooms, AV refresh, hybrid working changes, space optimisation). Track and report interiors opportunities within the CRM to maintain visibility across the division. Early-Stage Support & Opportunity Handover Assist with qualifying new leads and gather the information required for the sales, design, and project teams to scope the opportunity correctly. Attend early client meetings to support positioning and help build confidence in the Interiors offering. Assist with the narrative and structure of proposals (not technical or commercial ownership). Ensure smooth handover to the relevant delivery teams. Market Insight & Competitor Awareness Monitor workplace trends, commercial property movements, competitor activity, and industry developments relevant to interiors and hybrid working. Share insights with the Interiors and Modern Workplace leadership team to help shape strategy, service positioning, and marketing activity. Provide feedback from client engagements to help refine the Bechtle Interiors offering.
13/03/2026
Full time
Internal Sales Business Development Manager Northampton 35,000 - 45,000 ( 65k OTE) + Hybrid Working (2/3 days at home) + Salary Reviews + Healthcare + 33 Days Holiday Construction / Fit-out You will be responsible for growing the interiors pipeline by supporting a regional sales teams, raising awareness of the department, uncovering client opportunities, and generating new business through direct networking and prospecting. The role is focused on office furniture, full fit-out, and integrated workplace technology in partnership with the Modern Workplace team. This position blends internal sales enablement, opportunity generation, and external development, ensuring the Interiors department becomes a natural part of everyday client discussions. The Role Internal Sales Enablement & Relationship Building Work across Bechtle's regional sales teams to raise visibility of the full Interiors offering - including office furniture, complete fit-out solutions, and close collaboration with the Modern Workplace technology team to ensure integrated proposals where possible. Deliver training, "lunch & learns," and one-to-one sessions to give account managers the confidence to introduce interiors and identify where it adds client value. Support account managers during early-stage discussions and assist with positioning, discovery, and introductions to the Interiors sales specialists. Maintain regular communication with sales management, sharing interiors activity and supporting their account strategies. Opportunity Generation & Pipeline Growth Work with account managers to review their account base and identify upcoming moves, refurbishments, growth triggers, workplace changes, or any activity that could generate interiors or Modern Workplace opportunities. Support account managers during client conversations to spot early signals such as hiring plans, lease events, relocation, dilapidations, or cultural/ways-of-working changes. Drive cross-sell activity where technology-led projects naturally create workspace or furniture requirements (meeting rooms, AV refresh, hybrid working changes, space optimisation). Track and report interiors opportunities within the CRM to maintain visibility across the division. Early-Stage Support & Opportunity Handover Assist with qualifying new leads and gather the information required for the sales, design, and project teams to scope the opportunity correctly. Attend early client meetings to support positioning and help build confidence in the Interiors offering. Assist with the narrative and structure of proposals (not technical or commercial ownership). Ensure smooth handover to the relevant delivery teams. Market Insight & Competitor Awareness Monitor workplace trends, commercial property movements, competitor activity, and industry developments relevant to interiors and hybrid working. Share insights with the Interiors and Modern Workplace leadership team to help shape strategy, service positioning, and marketing activity. Provide feedback from client engagements to help refine the Bechtle Interiors offering.
IT Technician ASAP Start West London Good school IT Technician or Network manager role for the right person School-based experience required Interviews/trials immediately Salary 140 - 220 per day JOB DESCRIPTION IT technician for a fantastic school in West London. The IT technician will be a senior member of the IT team, responsible for the ownership, development, and day-to-day management of the school's technical infrastructure. Working closely with IT Support Engineers, and other colleagues, the IT technician will ensure the delivery of robust, secure, high-performing IT services that support teaching, learning, and the school's wider operations. The school are looking for a IT technician with school-based experience, and they are keen to look over IT technician CVs ASAP SCHOOL INFORMATION The school is a high-performing over-subscribed secondary school and sixth form serving the community in West London. Their ethos is based upon the values of respect, wisdom, aspiration and community. Students are challenged and supported to be their best by expert and committed teachers. These values are captured by the school's ethos: Together, achieving their best. They pride themselves in providing an exceptional, all-round education that enables each child to try everything on offer, to find out what they really enjoy and are good at. Top 9% of schools in England for Progress in Mathematics & English Top 20% of schools in England for all subjects Top 100 Schools in England for Progress Overall Top 10% of Schools in England for Attainment Top 9% of Schools in England for Progress in English Baccalaureate Subjects 99% of Students in Further Education or Employment post 16 REQUIREMENTS Applications are welcome from IT technician's at any stage in their career All applicants should have school based experience and the relevant qualifications . Please send your CV to Gavin at Reeson Education ASAP Reeson Education: Reeson Education is the England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across the UK. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of London. Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults. Please note, where a salary or daily rate range is stated, the higher rate applies to candidates who meet the enhanced experience, training or qualification requirements specified within the advert. All daily/hourly rates quoted are inclusive of holiday pay at 12.07%
13/03/2026
Contractor
IT Technician ASAP Start West London Good school IT Technician or Network manager role for the right person School-based experience required Interviews/trials immediately Salary 140 - 220 per day JOB DESCRIPTION IT technician for a fantastic school in West London. The IT technician will be a senior member of the IT team, responsible for the ownership, development, and day-to-day management of the school's technical infrastructure. Working closely with IT Support Engineers, and other colleagues, the IT technician will ensure the delivery of robust, secure, high-performing IT services that support teaching, learning, and the school's wider operations. The school are looking for a IT technician with school-based experience, and they are keen to look over IT technician CVs ASAP SCHOOL INFORMATION The school is a high-performing over-subscribed secondary school and sixth form serving the community in West London. Their ethos is based upon the values of respect, wisdom, aspiration and community. Students are challenged and supported to be their best by expert and committed teachers. These values are captured by the school's ethos: Together, achieving their best. They pride themselves in providing an exceptional, all-round education that enables each child to try everything on offer, to find out what they really enjoy and are good at. Top 9% of schools in England for Progress in Mathematics & English Top 20% of schools in England for all subjects Top 100 Schools in England for Progress Overall Top 10% of Schools in England for Attainment Top 9% of Schools in England for Progress in English Baccalaureate Subjects 99% of Students in Further Education or Employment post 16 REQUIREMENTS Applications are welcome from IT technician's at any stage in their career All applicants should have school based experience and the relevant qualifications . Please send your CV to Gavin at Reeson Education ASAP Reeson Education: Reeson Education is the England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across the UK. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of London. Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults. Please note, where a salary or daily rate range is stated, the higher rate applies to candidates who meet the enhanced experience, training or qualification requirements specified within the advert. All daily/hourly rates quoted are inclusive of holiday pay at 12.07%
Role: Technical Support Engineer Location: Manchester (2 x a month onsite) Are you a technically curious support professional who enjoys solving data and API challenges? We're hiring a Technical Support Specialist to join a growing SaaS business transforming how TV and digital advertising campaigns are planned, tracked and optimised. This isn't a password-reset helpdesk role. As a Technical Support Specialist , you'll work directly with data integrations, APIs, tracking pixels and reporting tools, partnering closely with Product and Engineering to resolve real technical challenges. What you'll be doing: Troubleshooting API, data and integration issues Working with JSON, SQL and browser developer tools Supporting agencies, advertisers and broadcasters Reproducing and documenting bugs for Engineering Improving documentation and customer workflows What we're looking for: 2+ years in Technical Support / Product Support (SaaS environment) Strong troubleshooting mindset Experience with APIs, JSON or web technologies SQL or data analysis skills Clear communicator who can explain technical issues simply Why consider this role? Modern SaaS platform with real market impact Remote working Clear progression into Product, Engineering or Senior Support Collaborative, low-ego culture Exposure to AdTech and Data analytics If you're a Technical Support Specialist who wants more ownership, more technical depth and a clearer progression path - click apply now.
13/03/2026
Full time
Role: Technical Support Engineer Location: Manchester (2 x a month onsite) Are you a technically curious support professional who enjoys solving data and API challenges? We're hiring a Technical Support Specialist to join a growing SaaS business transforming how TV and digital advertising campaigns are planned, tracked and optimised. This isn't a password-reset helpdesk role. As a Technical Support Specialist , you'll work directly with data integrations, APIs, tracking pixels and reporting tools, partnering closely with Product and Engineering to resolve real technical challenges. What you'll be doing: Troubleshooting API, data and integration issues Working with JSON, SQL and browser developer tools Supporting agencies, advertisers and broadcasters Reproducing and documenting bugs for Engineering Improving documentation and customer workflows What we're looking for: 2+ years in Technical Support / Product Support (SaaS environment) Strong troubleshooting mindset Experience with APIs, JSON or web technologies SQL or data analysis skills Clear communicator who can explain technical issues simply Why consider this role? Modern SaaS platform with real market impact Remote working Clear progression into Product, Engineering or Senior Support Collaborative, low-ego culture Exposure to AdTech and Data analytics If you're a Technical Support Specialist who wants more ownership, more technical depth and a clearer progression path - click apply now.
