Salesforce Technical Lead (SC Cleared) 6 Months Mostly Remote - 2 days a month in London (Apply online only) per day (Inside IR35) My client, a government body are looking for a number of Salesforce Technical Leads to join their fast-paced team on an initial 6 month contract. Please note - Due to the nature of the organisation and the work involved, the selected candidate MUST have ACTIVE SC Clearance and be a Sole British National As a Technical Lead, you will operate as a senior technical authority within the Salesforce practice, partnering with Solution Architects, Functional Leads, and client stakeholders to deliver scalable, secure, and high-performing solutions aligned to business outcomes. This role will lead technical workstreams across complex programmes, providing architectural oversight, engineering leadership, and technical assurance while mentoring delivery teams. Responsibilities on the role- Serve as a trusted advisor to key stakeholders within our Public Sector clients. Leading communication and stakeholder management, acting as the focal point between the client team and the development team (with support of other colleagues) Ensure scalable, best-practice solutions that meet or exceed customer expectations, ensuring the technical implementation conforms to project and industry best practices. Evaluate and translate business and technical requirements into well-designed solutions that effectively leverage Salesforce products. You will be responsible for low-level/detailed technical design including for; -Flows, -OmniScripts / Omni Studio Components -Apex (such as UML Class Diagrams or similar) -LWC components -Security Models (Permission sets, groups, etc) -Object Models / Entity Relationship Diagrams -Omni-Channel Processes You will contribute to high-level technical designs and approaches where relevant, with the support of a Solution or Technical Architect. You will contribute to the delivery of work items, where capacity allows. Identify and mitigate technical design risks, including ensuring compliance with Salesforce platform limits and governance models Collaborate with DevOps and Release Management colleagues, ensuring that software components are correctly packaged and delivered through the project pipeline. Strong knowledge of Git is expected. A good understanding of CI/CD pipelines is very beneficial, though the tooling used may vary from project to project. Act as technical authority across one or more programmes Collaborate with project and engagement managers to support work item estimation and planning in partnership with the client. Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies contributing to sprint demos. Own solution integrity, ensuring scalability, performance, security, and best practice design patterns Conduct code reviews and enforce development standards across your team(s) Provide guidance on integration patterns and approaches, often in collaboration with integration technical leads. Guide reusability, modular design, and technical debt management Articulate complex technical concepts to non-technical stakeholders Support pre-sales activities including solution shaping and technical input to proposals Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets. The ideal candidate will have the following background/experience- Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing. Proficiency in Salesforce particularly Service Cloud, Experience Cloud, and Public Sector Solutions. Strong grasp of Data Cloud, MuleSoft, OmniStudio, and Agentforce for automation and integration. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). Ability to analyse, design, and optimize business processes through technology and integration. Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases. Very Strong Salesforce platform experience Proven experience leading technical delivery on enterprise Salesforce programmes Deep expertise in Apex, LWC, integration architecture, and data modelling Strong understanding of Salesforce development patterns and governor limits Experience with CI/CD pipelines and DevOps tooling (e.g., Copado, Gearset, Git-based workflows) Experience integrating Salesforce with ERP, data platforms, or external systems Strong stakeholder management and communication skills Desirable Certifications Salesforce Platform Developer II OmniStudio Developer/Consultant Application Architect Balances hands-on engineering with strategic technical leadership Drives quality and delivery discipline across teams Strong presentation, communication, and facilitation skills; ability to rapidly learn new technologies. Knowledge of Salesforce AppExchange products and implementation experience preferred. Ability to design secure solutions, particularly within high-profile public sector environments, and handle security requirements effectively. Competence in leading design sessions and presenting design options to clients. Extensive experience with Agile, Scrum, and Waterfall methodologies. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
27/03/2026
Contractor
Salesforce Technical Lead (SC Cleared) 6 Months Mostly Remote - 2 days a month in London (Apply online only) per day (Inside IR35) My client, a government body are looking for a number of Salesforce Technical Leads to join their fast-paced team on an initial 6 month contract. Please note - Due to the nature of the organisation and the work involved, the selected candidate MUST have ACTIVE SC Clearance and be a Sole British National As a Technical Lead, you will operate as a senior technical authority within the Salesforce practice, partnering with Solution Architects, Functional Leads, and client stakeholders to deliver scalable, secure, and high-performing solutions aligned to business outcomes. This role will lead technical workstreams across complex programmes, providing architectural oversight, engineering leadership, and technical assurance while mentoring delivery teams. Responsibilities on the role- Serve as a trusted advisor to key stakeholders within our Public Sector clients. Leading communication and stakeholder management, acting as the focal point between the client team and the development team (with support of other colleagues) Ensure scalable, best-practice solutions that meet or exceed customer expectations, ensuring the technical implementation conforms to project and industry best practices. Evaluate and translate business and technical requirements into well-designed solutions that effectively leverage Salesforce products. You will be responsible for low-level/detailed technical design including for; -Flows, -OmniScripts / Omni Studio Components -Apex (such as UML Class Diagrams or similar) -LWC components -Security Models (Permission sets, groups, etc) -Object Models / Entity Relationship Diagrams -Omni-Channel Processes You will contribute to high-level technical designs and approaches where relevant, with the support of a Solution or Technical Architect. You will contribute to the delivery of work items, where capacity allows. Identify and mitigate technical design risks, including ensuring compliance with Salesforce platform limits and governance models Collaborate with DevOps and Release Management colleagues, ensuring that software components are correctly packaged and delivered through the project pipeline. Strong knowledge of Git is expected. A good understanding of CI/CD pipelines is very beneficial, though the tooling used may vary from project to project. Act as technical authority across one or more programmes Collaborate with project and engagement managers to support work item estimation and planning in partnership with the client. Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies contributing to sprint demos. Own solution integrity, ensuring scalability, performance, security, and best practice design patterns Conduct code reviews and enforce development standards across your team(s) Provide guidance on integration patterns and approaches, often in collaboration with integration technical leads. Guide reusability, modular design, and technical debt management Articulate complex technical concepts to non-technical stakeholders Support pre-sales activities including solution shaping and technical input to proposals Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets. The ideal candidate will have the following background/experience- Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing. Proficiency in Salesforce particularly Service Cloud, Experience Cloud, and Public Sector Solutions. Strong grasp of Data Cloud, MuleSoft, OmniStudio, and Agentforce for automation and integration. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). Ability to analyse, design, and optimize business processes through technology and integration. Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases. Very Strong Salesforce platform experience Proven experience leading technical delivery on enterprise Salesforce programmes Deep expertise in Apex, LWC, integration architecture, and data modelling Strong understanding of Salesforce development patterns and governor limits Experience with CI/CD pipelines and DevOps tooling (e.g., Copado, Gearset, Git-based workflows) Experience integrating Salesforce with ERP, data platforms, or external systems Strong stakeholder management and communication skills Desirable Certifications Salesforce Platform Developer II OmniStudio Developer/Consultant Application Architect Balances hands-on engineering with strategic technical leadership Drives quality and delivery discipline across teams Strong presentation, communication, and facilitation skills; ability to rapidly learn new technologies. Knowledge of Salesforce AppExchange products and implementation experience preferred. Ability to design secure solutions, particularly within high-profile public sector environments, and handle security requirements effectively. Competence in leading design sessions and presenting design options to clients. Extensive experience with Agile, Scrum, and Waterfall methodologies. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Michael Page have exclusively partnered with The Government Property Agency (GPA) to support on their continued Data Transformation programmes. The newly created role of Data Platform & Data Integrations Lead is pivotal in this strategy. The GPA is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate Client Details The GPA are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. The team are seeking innovative, solutions-focused people to work on leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of GPA behaviours, fostering a culture of lifelong learning, where curiosity and self-improvement are encouraged. The organisation is dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. A strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring the services meet the needs of government departments and the civil servants work environments. Description The GPA maintains and operates a data warehouse that stores data from its various systems and allows the data to be re-used and integrated with other systems to support business processes via it's data integration layer. The data also supports business and management information. The Data Platform & Data Integrations Lead will support the Head of Business Information & Data to ensure the data platforms function effectively, are developed and maintained and supported by the Data Architecture Lead. As a data driven organisation, the Data Platform & Data Integrations Lead is essential to assure that data is available for the various systems that create and consume data within GPA. This is especially important as many of the GPA systems require 'flavours' of the same data. Without a rigorous approach to allow data to be 'created once and re-used many times' we would be creating ambiguities in data provenance and inefficiencies in multiple point to point integrations. The role is based out of Birmingham, Bristol or Swindon and operates a Hybrid working model. The Data Platform & Data Integrations lead will ensure: The integrity and security of the data in a central (cloud hosted) data warehouse environment Oversee the design and integration of new data feeds into and out of the data warehouse Maintain existing data feeds into and out of the data estate (data integration pipelines, data lake and data warehouse) The reliability and operation of the data warehouse environment Ensuring that the GPA data warehouse operates in an efficient and reliable manner Coordinating system improvements and changes, such as a new system integration through an agile development process Managing the team of contractors delivering the underpinning architecture for the data warehouse Leading on the creation and review of artefacts that form part of the Data Warehouse TDA process (Triage Requests, Business Requirements, High Level Design, Low Level Design) Working with the Digital team to ensure data flows to/from GPA systems Supporting the Chief Technical Architect and Head of Data on the delivery of the GPA data strategy The integrity and security of the data in a central (cloud hosted) data warehouse Oversee the design and integration of new data feeds into and out of the data warehouse Maintain existing data feeds into and out of the data warehouse The reliability and operation of the data warehouse Profile Essential criteria: Proven experience in managing data warehouses and data integration projects. Extensive experience designing ETL/ELT data pipelines Strong understanding of cloud-based data architectures. Experience with agile project management and system integration. Excellent leadership and team management skills - including managing contractors and cross-functional teams. Knowledge of data security, data governance, and data integrity practices. Effective stakeholder engagement and communication skills, with the ability to translate technical concepts to non-technical audiences. Ability to develop and review technical requirements and design documentation. Awareness of government and public sector data policies and standards. Graduate level qualification in computer science, system engineering or similar Working in an agile environment Desirable criteria: Experience working within the civil service or government-related organisations. Experience of AWS technology stack Knowledge of specific systems used within GPA, such as CRM, Horizon, Salesforce Planon, and financial systems. Familiarity with data governance frameworks and regulatory requirements relevant to government data. Experience leading strategic data initiatives aimed at organisational transformation. Training on system design practices such as TOGAF and RM-ODP Gold Standard: IT & Data Management - CITP/CsyP Certifications in data management, cloud technology, or project management (eg, AWS, Azure, PRINCE2, Agile). Job Offer 28.9% Pension Scheme + Excellent Benefits
27/03/2026
Full time
Michael Page have exclusively partnered with The Government Property Agency (GPA) to support on their continued Data Transformation programmes. The newly created role of Data Platform & Data Integrations Lead is pivotal in this strategy. The GPA is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate Client Details The GPA are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. The team are seeking innovative, solutions-focused people to work on leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of GPA behaviours, fostering a culture of lifelong learning, where curiosity and self-improvement are encouraged. The organisation is dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. A strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring the services meet the needs of government departments and the civil servants work environments. Description The GPA maintains and operates a data warehouse that stores data from its various systems and allows the data to be re-used and integrated with other systems to support business processes via it's data integration layer. The data also supports business and management information. The Data Platform & Data Integrations Lead will support the Head of Business Information & Data to ensure the data platforms function effectively, are developed and maintained and supported by the Data Architecture Lead. As a data driven organisation, the Data Platform & Data Integrations Lead is essential to assure that data is available for the various systems that create and consume data within GPA. This is especially important as many of the GPA systems require 'flavours' of the same data. Without a rigorous approach to allow data to be 'created once and re-used many times' we would be creating ambiguities in data provenance and inefficiencies in multiple point to point integrations. The role is based out of Birmingham, Bristol or Swindon and operates a Hybrid working model. The Data Platform & Data Integrations lead will ensure: The integrity and security of the data in a central (cloud hosted) data warehouse environment Oversee the design and integration of new data feeds into and out of the data warehouse Maintain existing data feeds into and out of the data estate (data integration pipelines, data lake and data warehouse) The reliability and operation of the data warehouse environment Ensuring that the GPA data warehouse operates in an efficient and reliable manner Coordinating system improvements and changes, such as a new system integration through an agile development process Managing the team of contractors delivering the underpinning architecture for the data warehouse Leading on the creation and review of artefacts that form part of the Data Warehouse TDA process (Triage Requests, Business Requirements, High Level Design, Low Level Design) Working with the Digital team to ensure data flows to/from GPA systems Supporting the Chief Technical Architect and Head of Data on the delivery of the GPA data strategy The integrity and security of the data in a central (cloud hosted) data warehouse Oversee the design and integration of new data feeds into and out of the data warehouse Maintain existing data feeds into and out of the data warehouse The reliability and operation of the data warehouse Profile Essential criteria: Proven experience in managing data warehouses and data integration projects. Extensive experience designing ETL/ELT data pipelines Strong understanding of cloud-based data architectures. Experience with agile project management and system integration. Excellent leadership and team management skills - including managing contractors and cross-functional teams. Knowledge of data security, data governance, and data integrity practices. Effective stakeholder engagement and communication skills, with the ability to translate technical concepts to non-technical audiences. Ability to develop and review technical requirements and design documentation. Awareness of government and public sector data policies and standards. Graduate level qualification in computer science, system engineering or similar Working in an agile environment Desirable criteria: Experience working within the civil service or government-related organisations. Experience of AWS technology stack Knowledge of specific systems used within GPA, such as CRM, Horizon, Salesforce Planon, and financial systems. Familiarity with data governance frameworks and regulatory requirements relevant to government data. Experience leading strategic data initiatives aimed at organisational transformation. Training on system design practices such as TOGAF and RM-ODP Gold Standard: IT & Data Management - CITP/CsyP Certifications in data management, cloud technology, or project management (eg, AWS, Azure, PRINCE2, Agile). Job Offer 28.9% Pension Scheme + Excellent Benefits
Principal Salesforce Administrator 3-month contract (possible extension) £700-£800 per day (Inside IR35) Full time - 1 day per week in either London / Cardiff / Glasgow office MUST HOLD ACTIVE SC CLEARANCE A Governing Body is seeking an experienced Principal Salesforce Administrator to lead the application operations and administration strategy for a large, complex Salesforce environment. This is a senior hands-on leadership position overseeing platform performance, governance, optimisation, and the direction of Salesforce application operations.This role sits within a multidisciplinary Digital, Data and Security Services function, and aligns with senior-level Application Operations roles within wider Government Digital and Data frameworks. Purpose of the Role The Principal Salesforce Administrator owns the overall Salesforce administration strategy and leads the delivery, support, and continuous improvement of the platform. You will ensure the environment remains stable, resilient, and optimised, while overseeing administrators and external delivery partners.You will be accountable for: Platform performance and operational excellence Robust configuration, integration governance, and release processes Strategic alignment with digital, data and security objectives Vendor, supplier, and systems integrator oversight Mentoring and upskilling team members Leading the long-term operational roadmap for Salesforce Key Responsibilities Stakeholder Engagement Work closely with senior stakeholders across digital, data, security, architecture, and operations. Provide authoritative guidance on Salesforce application operations. Oversee systems integrator activity to maintain quality, alignment, and delivery outcomes. Technical Oversight & Assurance Ensure operational performance, resilience, and optimisation of the Salesforce platform. Provide expert assurance on configuration, integrations, automation, releases, and governance controls. Ensure compliance with standards and contractual obligations. Innovation & Continuous Improvement Identify enhancement opportunities and introduce process improvements. Recommend new tools, approaches, or methods that improve platform reliability and service outcomes. Mentorship & Capability Development Coach and develop Salesforce Administrators. Promote best practice across the team and ensure operational standards are met. Support skills development and professional learning pathways. Architectural & Strategic Leadership Lead Salesforce application operations strategy, including operational models and platform evolution. Support longer-term technology planning and alignment with architectural direction. Skills & Experience Required Essential Deep operational expertise managing complex Salesforce environments. Previous leadership experience in application operations or platform engineering. Proven experience managing suppliers and technical risks. Experience leading a Salesforce Administration team. Ability to hold (or currently hold) the following certifications within 6 months: Salesforce Certified App Builder Salesforce Certified Advanced Administrator Active SC Clearance (mandatory). Desirable Experience overseeing offshore systems integrators or managed service providers. If you have appropriate experience, and an active SC Clearance, please feel free to apply. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
27/03/2026
Seasonal
Principal Salesforce Administrator 3-month contract (possible extension) £700-£800 per day (Inside IR35) Full time - 1 day per week in either London / Cardiff / Glasgow office MUST HOLD ACTIVE SC CLEARANCE A Governing Body is seeking an experienced Principal Salesforce Administrator to lead the application operations and administration strategy for a large, complex Salesforce environment. This is a senior hands-on leadership position overseeing platform performance, governance, optimisation, and the direction of Salesforce application operations.This role sits within a multidisciplinary Digital, Data and Security Services function, and aligns with senior-level Application Operations roles within wider Government Digital and Data frameworks. Purpose of the Role The Principal Salesforce Administrator owns the overall Salesforce administration strategy and leads the delivery, support, and continuous improvement of the platform. You will ensure the environment remains stable, resilient, and optimised, while overseeing administrators and external delivery partners.You will be accountable for: Platform performance and operational excellence Robust configuration, integration governance, and release processes Strategic alignment with digital, data and security objectives Vendor, supplier, and systems integrator oversight Mentoring and upskilling team members Leading the long-term operational roadmap for Salesforce Key Responsibilities Stakeholder Engagement Work closely with senior stakeholders across digital, data, security, architecture, and operations. Provide authoritative guidance on Salesforce application operations. Oversee systems integrator activity to maintain quality, alignment, and delivery outcomes. Technical Oversight & Assurance Ensure operational performance, resilience, and optimisation of the Salesforce platform. Provide expert assurance on configuration, integrations, automation, releases, and governance controls. Ensure compliance with standards and contractual obligations. Innovation & Continuous Improvement Identify enhancement opportunities and introduce process improvements. Recommend new tools, approaches, or methods that improve platform reliability and service outcomes. Mentorship & Capability Development Coach and develop Salesforce Administrators. Promote best practice across the team and ensure operational standards are met. Support skills development and professional learning pathways. Architectural & Strategic Leadership Lead Salesforce application operations strategy, including operational models and platform evolution. Support longer-term technology planning and alignment with architectural direction. Skills & Experience Required Essential Deep operational expertise managing complex Salesforce environments. Previous leadership experience in application operations or platform engineering. Proven experience managing suppliers and technical risks. Experience leading a Salesforce Administration team. Ability to hold (or currently hold) the following certifications within 6 months: Salesforce Certified App Builder Salesforce Certified Advanced Administrator Active SC Clearance (mandatory). Desirable Experience overseeing offshore systems integrators or managed service providers. If you have appropriate experience, and an active SC Clearance, please feel free to apply. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
3-month contract (possible extension) £700-£800 per day (Inside IR35) Hybrid - London, Glasgow or Cardiff Must hold valid SC clearance A major UK public sector organisation is seeking an experienced Senior Technical Architect (Salesforce) to lead the design, assurance, and governance of Salesforce-based solutions across multiple workstreams. This role sits within a large digital transformation programme, supporting secure, scalable, user-centric services that integrate with wider enterprise platforms. Role Overview You will be responsible for defining and assuring technical designs across multiple Salesforce clouds and domains, ensuring solutions are secure, robust, scalable, and aligned to organisational architecture standards. The role involves guiding engineering teams, influencing technical direction, and ensuring high-quality delivery across complex programmes. Key Responsibilities Lead the design and documentation of multi-cloud Salesforce solutions aligned with architectural, security, and data standards. Provide technical assurance across all Salesforce implementations and integrations. Define integration patterns using APIs, Middleware, and reusable services. Collaborate with data, security, engineering, and delivery teams to ensure platform consistency and interoperability. Mentor architects and engineers, contributing to a Salesforce Centre of Excellence. Support governance processes, design reviews, and risk/impact assessments. Develop reusable patterns, templates, and architectural artefacts. Essential Skills & Experience Strong experience designing and leading Salesforce solutions across multiple clouds (Service, Experience, Public Sector Solutions, Core Platform). Deep understanding of API-led integrations , Middleware, and enterprise data flows. Ability to create and maintain architecture artefacts using Archi, ArchiMate, UML , or equivalent frameworks. Strong grounding in secure design principles , data governance, and risk-based assurance. Experience influencing technical decisions across delivery teams and large programmes. Valid SC clearance (mandatory). Professional certifications such as: Salesforce Technical Architect (or equivalent senior Salesforce certifications) Architectural qualifications (BCS, TOGAF, Zachman, or equivalent) Desirable Experience working within government or public-sector digital standards and assurance frameworks.
27/03/2026
Contractor
3-month contract (possible extension) £700-£800 per day (Inside IR35) Hybrid - London, Glasgow or Cardiff Must hold valid SC clearance A major UK public sector organisation is seeking an experienced Senior Technical Architect (Salesforce) to lead the design, assurance, and governance of Salesforce-based solutions across multiple workstreams. This role sits within a large digital transformation programme, supporting secure, scalable, user-centric services that integrate with wider enterprise platforms. Role Overview You will be responsible for defining and assuring technical designs across multiple Salesforce clouds and domains, ensuring solutions are secure, robust, scalable, and aligned to organisational architecture standards. The role involves guiding engineering teams, influencing technical direction, and ensuring high-quality delivery across complex programmes. Key Responsibilities Lead the design and documentation of multi-cloud Salesforce solutions aligned with architectural, security, and data standards. Provide technical assurance across all Salesforce implementations and integrations. Define integration patterns using APIs, Middleware, and reusable services. Collaborate with data, security, engineering, and delivery teams to ensure platform consistency and interoperability. Mentor architects and engineers, contributing to a Salesforce Centre of Excellence. Support governance processes, design reviews, and risk/impact assessments. Develop reusable patterns, templates, and architectural artefacts. Essential Skills & Experience Strong experience designing and leading Salesforce solutions across multiple clouds (Service, Experience, Public Sector Solutions, Core Platform). Deep understanding of API-led integrations , Middleware, and enterprise data flows. Ability to create and maintain architecture artefacts using Archi, ArchiMate, UML , or equivalent frameworks. Strong grounding in secure design principles , data governance, and risk-based assurance. Experience influencing technical decisions across delivery teams and large programmes. Valid SC clearance (mandatory). Professional certifications such as: Salesforce Technical Architect (or equivalent senior Salesforce certifications) Architectural qualifications (BCS, TOGAF, Zachman, or equivalent) Desirable Experience working within government or public-sector digital standards and assurance frameworks.
Senior DevOps Engineer (Salesforce) - MUST HAVE CURRENT SC CLEARANCE Initial 3-month contract (possible extension) £700-£800 per day (Inside IR35) Hybrid - London, Glasgow or Cardiff - 2 days per week in the office A leading UK regulatory body is seeking an experienced Senior DevOps Engineer (Salesforce) to support the enhancement, optimisation, and automation of its Salesforce delivery pipelines and wider DevOps capability. This is a senior hands-on engineering role within a complex, multi-workstream digital environment. Role Overview You will act as a technical specialist responsible for designing, implementing, and maintaining CI/CD pipelines and automated release processes for Salesforce, using Azure DevOps (ADO) . The role involves embedding testing automation, driving high coding and security standards, and improving DevOps maturity across multiple Salesforce workstreams. This position requires deep technical knowledge of Salesforce DevOps, strong stakeholder collaboration, and the ability to deliver resilient, auditable, and repeatable deployment processes. Key Responsibilities Pipeline & Release Engineering Design and optimise CI/CD pipelines for Salesforce using Azure DevOps. Enable source-driven and metadata deployments across multiple environments. Integrate automated testing using ADO Test Plans, BrowserStack, and Playwright. Quality & Compliance Implement code quality tooling such as Salesforce Code Checker and (future) SonarCloud. Ensure releases meet security, compliance, and assurance standards. Collaboration & Leadership Work closely with Salesforce developers, architects, delivery managers, and cloud/security teams. Provide technical coaching and support to improve delivery practices. Influence DevOps standards and continuous improvement initiatives. Tooling & Automation Enhance automation frameworks across Salesforce and connected platforms. Promote Infrastructure as Code and Continuous Testing methodologies. Essential Skills & Experience Strong experience delivering and maintaining Salesforce CI/CD pipelines using Azure DevOps. Hands-on integration with automated testing and quality tools (eg, Code Checker, BrowserStack, Playwright, SonarCloud). Deep understanding of modern DevOps practices, including automated deployments, pipeline optimisation, and cloud governance. Experience in troubleshooting Salesforce deployment and release issues. Desirable Experience in enterprise or public-sector Salesforce environments. Exposure to cross-platform integrations and multi-team delivery ecosystems. Key Behaviours Communicating & Influencing Making Effective Decisions Delivering at Pace
27/03/2026
Contractor
Senior DevOps Engineer (Salesforce) - MUST HAVE CURRENT SC CLEARANCE Initial 3-month contract (possible extension) £700-£800 per day (Inside IR35) Hybrid - London, Glasgow or Cardiff - 2 days per week in the office A leading UK regulatory body is seeking an experienced Senior DevOps Engineer (Salesforce) to support the enhancement, optimisation, and automation of its Salesforce delivery pipelines and wider DevOps capability. This is a senior hands-on engineering role within a complex, multi-workstream digital environment. Role Overview You will act as a technical specialist responsible for designing, implementing, and maintaining CI/CD pipelines and automated release processes for Salesforce, using Azure DevOps (ADO) . The role involves embedding testing automation, driving high coding and security standards, and improving DevOps maturity across multiple Salesforce workstreams. This position requires deep technical knowledge of Salesforce DevOps, strong stakeholder collaboration, and the ability to deliver resilient, auditable, and repeatable deployment processes. Key Responsibilities Pipeline & Release Engineering Design and optimise CI/CD pipelines for Salesforce using Azure DevOps. Enable source-driven and metadata deployments across multiple environments. Integrate automated testing using ADO Test Plans, BrowserStack, and Playwright. Quality & Compliance Implement code quality tooling such as Salesforce Code Checker and (future) SonarCloud. Ensure releases meet security, compliance, and assurance standards. Collaboration & Leadership Work closely with Salesforce developers, architects, delivery managers, and cloud/security teams. Provide technical coaching and support to improve delivery practices. Influence DevOps standards and continuous improvement initiatives. Tooling & Automation Enhance automation frameworks across Salesforce and connected platforms. Promote Infrastructure as Code and Continuous Testing methodologies. Essential Skills & Experience Strong experience delivering and maintaining Salesforce CI/CD pipelines using Azure DevOps. Hands-on integration with automated testing and quality tools (eg, Code Checker, BrowserStack, Playwright, SonarCloud). Deep understanding of modern DevOps practices, including automated deployments, pipeline optimisation, and cloud governance. Experience in troubleshooting Salesforce deployment and release issues. Desirable Experience in enterprise or public-sector Salesforce environments. Exposure to cross-platform integrations and multi-team delivery ecosystems. Key Behaviours Communicating & Influencing Making Effective Decisions Delivering at Pace
Salesforce Developer/Technical Specialist - Automotive - Farnborough - £550 pd Inside IR35 Our client within the automotive sector is seeking an experienced Salesforce Developer/CRM Technical Specialist to support a major CRM transformation programme. This role will work closely with the CRM SME on the data migration from Legacy CRM platforms and the build of new services within a modern, cloud-based IT landscape. The successful candidate will be a hands-on technical specialist with strong database knowledge and proven experience delivering end-to-end CRM solutions across development, testing, and rollout. Key Skills: Strong database expertise, including: Oracle PostgreSQL Proven experience delivering end-to-end CRM/application development Hands-on experience with data migration and Legacy system decommissioning Experience working with CRM platforms (Siebel experience highly beneficial) Solid understanding of modern integration architectures, including: AWS APIs Kafka integrations Experience integrating cloud services with Legacy/on-prem Oracle environments Automotive experience ideally Rate: £550 per day Inside IR35 Duration: 3 months initially Location: Hybrid/Farnborough (2 days per week on site) This is an excellent opportunity to join a high-profile transformation programme within a globally recognised automotive environment, working on modern cloud-led architecture and large-scale CRM change.
27/03/2026
Contractor
Salesforce Developer/Technical Specialist - Automotive - Farnborough - £550 pd Inside IR35 Our client within the automotive sector is seeking an experienced Salesforce Developer/CRM Technical Specialist to support a major CRM transformation programme. This role will work closely with the CRM SME on the data migration from Legacy CRM platforms and the build of new services within a modern, cloud-based IT landscape. The successful candidate will be a hands-on technical specialist with strong database knowledge and proven experience delivering end-to-end CRM solutions across development, testing, and rollout. Key Skills: Strong database expertise, including: Oracle PostgreSQL Proven experience delivering end-to-end CRM/application development Hands-on experience with data migration and Legacy system decommissioning Experience working with CRM platforms (Siebel experience highly beneficial) Solid understanding of modern integration architectures, including: AWS APIs Kafka integrations Experience integrating cloud services with Legacy/on-prem Oracle environments Automotive experience ideally Rate: £550 per day Inside IR35 Duration: 3 months initially Location: Hybrid/Farnborough (2 days per week on site) This is an excellent opportunity to join a high-profile transformation programme within a globally recognised automotive environment, working on modern cloud-led architecture and large-scale CRM change.
About The Role FDM is a global business and technology consultancy seeking a Digital Solutions Developer to work for our global financial services client. This is initially a 12-month contract with very good prospects to extend and will be a hybrid role that will be based in London. Our client is seeking a digital solutions developer who will work closely with cross-functional teams to deliver innovative solutions to unmet business needs. The role involves designing, building, and maintaining reliable software infrastructure with strong monitoring, performance, and maintainability standards, as well as developing automation to improve deployment and operational efficiency. The successful candidate will collaborate across the Technology Solutions team to prioritise work transparently and will play a key role in advising, mentoring, and upskilling colleagues, contributing to a strong learning culture. Responsibilities Work closely with teams across our business to implement innovative solutions for their unmet needs, advising and upskilling the team members where possible. Design, build and maintain software infrastructure within appropriate monitoring, alerting, maintainability and performance parameters. Develop automation scripts to enhance product deployment and operational efficiency. Collaborate with colleagues across the Technology Solutions team to prioritise work in a structured, transparent way. Advising and upskilling our team members, making a significant contribution to our learning culture. About You Excellent documentation skills, with the ability to create high quality process documentation and diagrams. Proven capability of working in a remote team, making effective use of synchronous and asynchronous communication channels as appropriate. Demonstrable interest in delivering IT and business change, and ongoing self-education through a variety of mediums. A passion for technology and learning-we are looking for a generalist who has a desire to dig in and learn about technical subjects when required. Deeply passionate about technology and product innovation, with a proactive approach to problem-solving. Someone who is comfortable 'working out loud', leaving an 'information exhaust' of what you have been working on for the benefit of colleagues who may be in different locations and time zones to you. Experienced in agile methodologies. Committed to continuous learning and adapting. Enthusiastic to collaborate closely with product management subject matter experts, aligning infrastructure design and optimisation with product roadmaps. Willing to contribute to all stages of the product lifecycle, ensuring infrastructure solutions support product excellence. Technical Skills It is not essential that you have these skills. They are the technologies that the client use on a regular basis. We are more interested in your ability, with your background in Technology and your passion for learning, than your expertise in any one area. Microsoft PowerApps (Microsoft Copilot Studio)- to create low-code solutions. Power Automate Desktop- for automation solutionsOffice 365 Apps- including SharePoint, PowerBI etc. which we use for augmenting the products we create for customers. Python- for creating small lightweight solutions such as API integrations. YAML- for GitHub pipelines. Powershell- to enable us to perform Infrastructure automation. Terraform- for infrastructure as code automation. Azure- for cloud-based solutions; basic and broad experience with Azure and the various products would be useful. Product thinking- an ability to problem solve around customer needs/challenges. Solution design- an ability to take the customer need and design an architecture and implementation plan associated with it. Desirable Skills Experience with the Salesforce platform. SQL experience. Experience with Microsoft 365, its features and applicability to solve business problems. Experience with PlanView AgilePlace. SharePoint Online administration- permissions, document libraries, integration with Microsoft Teams. IT infrastructure knowledge including networking (switches, routers), security (firewalls), server room management including physical aspects. Basic understanding of data science. About Us We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave and work-place pension
25/03/2026
Contractor
About The Role FDM is a global business and technology consultancy seeking a Digital Solutions Developer to work for our global financial services client. This is initially a 12-month contract with very good prospects to extend and will be a hybrid role that will be based in London. Our client is seeking a digital solutions developer who will work closely with cross-functional teams to deliver innovative solutions to unmet business needs. The role involves designing, building, and maintaining reliable software infrastructure with strong monitoring, performance, and maintainability standards, as well as developing automation to improve deployment and operational efficiency. The successful candidate will collaborate across the Technology Solutions team to prioritise work transparently and will play a key role in advising, mentoring, and upskilling colleagues, contributing to a strong learning culture. Responsibilities Work closely with teams across our business to implement innovative solutions for their unmet needs, advising and upskilling the team members where possible. Design, build and maintain software infrastructure within appropriate monitoring, alerting, maintainability and performance parameters. Develop automation scripts to enhance product deployment and operational efficiency. Collaborate with colleagues across the Technology Solutions team to prioritise work in a structured, transparent way. Advising and upskilling our team members, making a significant contribution to our learning culture. About You Excellent documentation skills, with the ability to create high quality process documentation and diagrams. Proven capability of working in a remote team, making effective use of synchronous and asynchronous communication channels as appropriate. Demonstrable interest in delivering IT and business change, and ongoing self-education through a variety of mediums. A passion for technology and learning-we are looking for a generalist who has a desire to dig in and learn about technical subjects when required. Deeply passionate about technology and product innovation, with a proactive approach to problem-solving. Someone who is comfortable 'working out loud', leaving an 'information exhaust' of what you have been working on for the benefit of colleagues who may be in different locations and time zones to you. Experienced in agile methodologies. Committed to continuous learning and adapting. Enthusiastic to collaborate closely with product management subject matter experts, aligning infrastructure design and optimisation with product roadmaps. Willing to contribute to all stages of the product lifecycle, ensuring infrastructure solutions support product excellence. Technical Skills It is not essential that you have these skills. They are the technologies that the client use on a regular basis. We are more interested in your ability, with your background in Technology and your passion for learning, than your expertise in any one area. Microsoft PowerApps (Microsoft Copilot Studio)- to create low-code solutions. Power Automate Desktop- for automation solutionsOffice 365 Apps- including SharePoint, PowerBI etc. which we use for augmenting the products we create for customers. Python- for creating small lightweight solutions such as API integrations. YAML- for GitHub pipelines. Powershell- to enable us to perform Infrastructure automation. Terraform- for infrastructure as code automation. Azure- for cloud-based solutions; basic and broad experience with Azure and the various products would be useful. Product thinking- an ability to problem solve around customer needs/challenges. Solution design- an ability to take the customer need and design an architecture and implementation plan associated with it. Desirable Skills Experience with the Salesforce platform. SQL experience. Experience with Microsoft 365, its features and applicability to solve business problems. Experience with PlanView AgilePlace. SharePoint Online administration- permissions, document libraries, integration with Microsoft Teams. IT infrastructure knowledge including networking (switches, routers), security (firewalls), server room management including physical aspects. Basic understanding of data science. About Us We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave and work-place pension
Salesforce Lead Developer Contract East London (Hybrid) £320 p/d Outside IR/35 (Negotiable) We are seeking a hands-on Salesforce Technical Lead/Lead Developer to provide day-to-day technical leadership within a scrum team delivering enhancements to a Salesforce platform used by both internal and external users. This role combines senior-level development capability with technical governance, code quality ownership, and delivery leadership. The successful candidate will lead by example, actively designing, building, reviewing, and deploying Salesforce solutions while ensuring alignment with development standards and best practices. Key Responsibilities Technical Leadership & Delivery Act as the technical lead within a scrum team delivering Salesforce configuration and custom development Lead solution design for stories and epics, ensuring scalability, security, and compliance Remain hands-on across Apex, Lightning Web Components, configuration, and integrations Conduct Proofs of Concept (POCs) to validate technical approaches Code Quality & Standards Own code quality across the team, ensuring adherence to best practices and development standards Review Apex, LWC, and configuration through structured peer reviews Ensure test coverage, execution, and meaningful test scenarios Maintain adherence to Definition of Done (DoD), including documentation and peer review DevOps, Release & Governance Support deployments using agreed DevOps tooling (eg Copado, codescan.io) Contribute to release readiness and implementation planning Participate in governance forums (eg Release Readiness, Handover) Ensure data model changes are approved, documented, and traceable Agile & Team Responsibilities Participate actively in scrum ceremonies Provide input into planning and challenge estimates constructively Ensure Definition of Ready (DoR) is met Maintain visibility of risks, impediments, and improvement actions Skills & Experience Strong Salesforce technical leadership experience in enterprise environments Extensive hands-on experience with Apex, Lightning Web Components (LWC)/Aura, Salesforce configuration and data modelling. Strong understanding of: Salesforce architecture Service Cloud Experience Cloud Salesforce Classic (where applicable) Agentforce Public Services/Omnistudio Knowledge of DevOps and CI/CD in Salesforce environments Strong communication and documentation skills Ability to collaborate with cross-functional stakeholders Secure-by-design mindset Nice to Have Experience in regulated environments (financial services or government) Additional Salesforce certifications Experience with data model remediation or complex refactoring
25/03/2026
Contractor
Salesforce Lead Developer Contract East London (Hybrid) £320 p/d Outside IR/35 (Negotiable) We are seeking a hands-on Salesforce Technical Lead/Lead Developer to provide day-to-day technical leadership within a scrum team delivering enhancements to a Salesforce platform used by both internal and external users. This role combines senior-level development capability with technical governance, code quality ownership, and delivery leadership. The successful candidate will lead by example, actively designing, building, reviewing, and deploying Salesforce solutions while ensuring alignment with development standards and best practices. Key Responsibilities Technical Leadership & Delivery Act as the technical lead within a scrum team delivering Salesforce configuration and custom development Lead solution design for stories and epics, ensuring scalability, security, and compliance Remain hands-on across Apex, Lightning Web Components, configuration, and integrations Conduct Proofs of Concept (POCs) to validate technical approaches Code Quality & Standards Own code quality across the team, ensuring adherence to best practices and development standards Review Apex, LWC, and configuration through structured peer reviews Ensure test coverage, execution, and meaningful test scenarios Maintain adherence to Definition of Done (DoD), including documentation and peer review DevOps, Release & Governance Support deployments using agreed DevOps tooling (eg Copado, codescan.io) Contribute to release readiness and implementation planning Participate in governance forums (eg Release Readiness, Handover) Ensure data model changes are approved, documented, and traceable Agile & Team Responsibilities Participate actively in scrum ceremonies Provide input into planning and challenge estimates constructively Ensure Definition of Ready (DoR) is met Maintain visibility of risks, impediments, and improvement actions Skills & Experience Strong Salesforce technical leadership experience in enterprise environments Extensive hands-on experience with Apex, Lightning Web Components (LWC)/Aura, Salesforce configuration and data modelling. Strong understanding of: Salesforce architecture Service Cloud Experience Cloud Salesforce Classic (where applicable) Agentforce Public Services/Omnistudio Knowledge of DevOps and CI/CD in Salesforce environments Strong communication and documentation skills Ability to collaborate with cross-functional stakeholders Secure-by-design mindset Nice to Have Experience in regulated environments (financial services or government) Additional Salesforce certifications Experience with data model remediation or complex refactoring
CX/Experience Lead (CX Account Manager) needed to join our Customer Experience team at VML Enterprise Solutions The opportunity: We're looking for an intelligent, results-driven individual with strong client handling and CX project management experience to develop client eCom strategies, grow new business from, and strategically lead, client projects. You will be given the opportunity to lead CX projects for a wide range of clients, working with our cross functional teams to delivery high quality outcomes that delivery business value and meet client needs. Working closesly with other CX Managers, content, UI, UX, research and more, this is a great opportunity for someone who loves the world of commerce and adding value to client briefs and projects. What you'll be doing: Devise, present and execute customer experience strategies for multiple clients Work with the senior members across our 30-strong CX team, and the wider business which includes Experience Design (UX/UI), Content, Analytics, Developers, Solutions Architects and Consultancy/Trading to deliver successful, multi-discipline projects on time and on budget Work with the Experience Partner in creating long-term strategies for our biggest clients Establish deep relationships across all of our clients, as well as within VML's wider business and our WPP partners to embed our delivery, globally Responsible for contract negotiations and the smooth transition of the client relationship into delivery Strategic Lead for CX projects Understand our clients' industry, business and personal objectives in order to offer strategic CX solutions Manage resourcing and timelines, ensuring delivery of key milestones against schedule and budget Commercially minded, able to create and manage budgets and monitor costs and ROI Manage client expectations, escalations and build strong cilent relationships Responsible for quality and client satisfaction Major player in building a pipeline for the Experience team Spot opportunities to grow CX/EX within existing accounts for the agency; work with senior members of the wider team to create pitch-winning responses and lead pipeline account plans Deliver winning pitches & proposals Liaise with global and local clients, Account Leads, and Experience team members (CX, UX, UI and Content) to scope projects, create responses and present compelling solutions Create process efficiency and automation where possible Look for efficiencies across the team and breadth of work, so that we can continue to accelerate our offering Line management responsibility of juniors Responsible for leading, mentoring, coaching and inspiring your team through day to day management as well as appraisals and objective setting What we want from you: Experience growing clients from one-off projects into long-term clients Experience hunting down opportunities and creating pitch/proposals that answer client needs (RFIs, RFPs as well as proactive approaches) Experience managing CX projects and collobrating with UX/UI and content/Data teams Ideally you will have experience working within an agency or consultancy and have prior eCommerce experience Strong project management skills Proven experience developing and delivering against client account plans and associated strategies Experience building, growing and managing a team You must be ommercially focussed and understanding the value as well as the price of a project Strong communication skills, track record of communicating with multiple stakeholders both internally and with the client, at all levels Strong writing skills - you have the ability to write proposals/presentations, tell a story and distil complex presentations, or in-depth research into bite-sized actionable recommendations Extremely organised, efficient and calm, able to get up to speed quickly What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Permanent only: We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart , fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage , inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.
24/03/2026
Full time
CX/Experience Lead (CX Account Manager) needed to join our Customer Experience team at VML Enterprise Solutions The opportunity: We're looking for an intelligent, results-driven individual with strong client handling and CX project management experience to develop client eCom strategies, grow new business from, and strategically lead, client projects. You will be given the opportunity to lead CX projects for a wide range of clients, working with our cross functional teams to delivery high quality outcomes that delivery business value and meet client needs. Working closesly with other CX Managers, content, UI, UX, research and more, this is a great opportunity for someone who loves the world of commerce and adding value to client briefs and projects. What you'll be doing: Devise, present and execute customer experience strategies for multiple clients Work with the senior members across our 30-strong CX team, and the wider business which includes Experience Design (UX/UI), Content, Analytics, Developers, Solutions Architects and Consultancy/Trading to deliver successful, multi-discipline projects on time and on budget Work with the Experience Partner in creating long-term strategies for our biggest clients Establish deep relationships across all of our clients, as well as within VML's wider business and our WPP partners to embed our delivery, globally Responsible for contract negotiations and the smooth transition of the client relationship into delivery Strategic Lead for CX projects Understand our clients' industry, business and personal objectives in order to offer strategic CX solutions Manage resourcing and timelines, ensuring delivery of key milestones against schedule and budget Commercially minded, able to create and manage budgets and monitor costs and ROI Manage client expectations, escalations and build strong cilent relationships Responsible for quality and client satisfaction Major player in building a pipeline for the Experience team Spot opportunities to grow CX/EX within existing accounts for the agency; work with senior members of the wider team to create pitch-winning responses and lead pipeline account plans Deliver winning pitches & proposals Liaise with global and local clients, Account Leads, and Experience team members (CX, UX, UI and Content) to scope projects, create responses and present compelling solutions Create process efficiency and automation where possible Look for efficiencies across the team and breadth of work, so that we can continue to accelerate our offering Line management responsibility of juniors Responsible for leading, mentoring, coaching and inspiring your team through day to day management as well as appraisals and objective setting What we want from you: Experience growing clients from one-off projects into long-term clients Experience hunting down opportunities and creating pitch/proposals that answer client needs (RFIs, RFPs as well as proactive approaches) Experience managing CX projects and collobrating with UX/UI and content/Data teams Ideally you will have experience working within an agency or consultancy and have prior eCommerce experience Strong project management skills Proven experience developing and delivering against client account plans and associated strategies Experience building, growing and managing a team You must be ommercially focussed and understanding the value as well as the price of a project Strong communication skills, track record of communicating with multiple stakeholders both internally and with the client, at all levels Strong writing skills - you have the ability to write proposals/presentations, tell a story and distil complex presentations, or in-depth research into bite-sized actionable recommendations Extremely organised, efficient and calm, able to get up to speed quickly What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Permanent only: We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart , fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage , inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.
Technical Lead/Solution Architect Will develop strategies to implement Qualtrics platforms and specific product features - both technically and strategically to maximize the value of the investment. They develop the plan for software system blueprints, integrations, or platforms that meet business goals, ensuring the solution is feasible, scalable, secure, and cost-effective. Focuses on problem-solving and data strategy, using technical expertise to activate and enhance client programs and drive measurable business outcomes. Supports delivery teams to ensure deliverables align with client expectations and goals, and provides comprehensive knowledge transfer and training to client teams for long-term program ownership. Directs the end-to-end setup and migration of client programs, ensuring projects meet established scopes, timelines, and quality standards using methodologies like Agile or Kanban. Technical Skills: Proficiency in Qualtrics CoreXM, CustomerXM, EmployeeXM, or BrandXM modules preferred Experience with APIs, JavaScript, HTML, CSS, and possibly SQL or Python Setup automated workflows within Qualtrics to trigger aligned actions across the tech stack Familiarity with data integrations (AEP, Salesforce), automation (event triggers), and analytics tools (like Tableau or Power BI)
24/03/2026
Contractor
Technical Lead/Solution Architect Will develop strategies to implement Qualtrics platforms and specific product features - both technically and strategically to maximize the value of the investment. They develop the plan for software system blueprints, integrations, or platforms that meet business goals, ensuring the solution is feasible, scalable, secure, and cost-effective. Focuses on problem-solving and data strategy, using technical expertise to activate and enhance client programs and drive measurable business outcomes. Supports delivery teams to ensure deliverables align with client expectations and goals, and provides comprehensive knowledge transfer and training to client teams for long-term program ownership. Directs the end-to-end setup and migration of client programs, ensuring projects meet established scopes, timelines, and quality standards using methodologies like Agile or Kanban. Technical Skills: Proficiency in Qualtrics CoreXM, CustomerXM, EmployeeXM, or BrandXM modules preferred Experience with APIs, JavaScript, HTML, CSS, and possibly SQL or Python Setup automated workflows within Qualtrics to trigger aligned actions across the tech stack Familiarity with data integrations (AEP, Salesforce), automation (event triggers), and analytics tools (like Tableau or Power BI)
Role Summary As an AI Architect, you will guide the strategy and delivery for interoperable, compliant, and economically viable modern AI solutions. You will architectures across a Hybrid AI landscape, blending Frontier Models (Azure OpenAI/Gemini) with Cost-Efficient Small Language Models (SLMs) and Edge Inference. You will craft solutions based on advanced AI technologies from OpenAI, NVIDIA, Google Microsoft and AWS. This role has a focus on enabling advanced Agentic AI solutions that transform core business functions and enable the future hybrid workforce. Working at the highest levels, you will engage AI, Technology and Business leaders in the world's most successful organizations. You will lead architectural design, establish best practices, for our most complex AI initiatives. This role requires a combination of deep hands-on technical expertise in advanced AI with strategic business acumen, serving as both a technical authority and a trusted advisor to clients What you'll do Multi-Agent Architecture Patterns : Define and govern reference architecture for multi-agent systems, covering hierarchical, peer-to-peer, and sequential (ReAct) orchestration models. Guide teams on pattern selection based on client use cases. Memory System Design : Architect the standards for integrated memory systems, including short-term session state, long-term knowledge via vector databases and knowledge graphs, and episodic/audit memory. Ensure coherent retrieval strategies across layers. Retrieval-Augmented Generation (RAG) and CAG (Cache Augmented) Architecture: Define architectural patterns for end-to-end RAG pipelines, including chunking, embedding, vector search (e.g., Azure Cognitive Search, pgvector), and reranking. Ensure designs include standards for lineage, observability, and evaluation (e.g., RAGAS). Cross-Cloud & Vendor Integration : Create and maintain decision frameworks for platform selection (e.g., Copilot Studio for Teams integration, Vertex AI for GCP workloads). Advise clients on balancing vendor lock-in risks with integration benefits. GenAIOps & Observability : Define the architectural standards for GenAIOps, including CI/CD, IaC, and observability. Establish standard metrics to track agent decision traces, latency, token consumption, hallucination, and cost. Safety, Security & Governance : Architect enterprise-wide guardrails for safety (hallucination mitigation), security (prompt injection defense, PII masking), and fairness (bias detection). Apply governance frameworks (NIST AI RMF, ISO 42001) and design human-in-the-loop (HITL) workflows. Enterprise Integration & Scalability : Architect scalable integration patterns for agentic systems with enterprise platforms (Microsoft Entra ID, Teams, Dynamics/Salesforce, ERPs) and compute (Kubernetes). Ensure patterns address security, data residency, and compliance. Technical Leadership & Client Advisory : Combine technical architecture with strategic guidance. Lead C-level workshops on Agentic AI adoption, advise on roadmaps, and shape technology strategy. Mentor other architects and contribute to industry thought leadership. Thought leadership and public speaking: Present at industry events and publish articles that advance the AI industry. Core Qualifications (The Bar) • Enterprise Experience : 8-10+ years in technical leadership, with a strong background in both software engineering and enterprise-scale cloud architecture. • Cloud Expertise : Architectural expertise with one primary cloud platform (Azure, GCP, or AWS) and hands-on familiarity with at least one other. • GenAI & LLM Depth : Demonstrated experience architecting and guiding solutions using GenAI platforms (e.g., Azure OpenAI, Vertex AI, or AWS Bedrock). • RAG & Orchestration : Proven experience designing complex RAG pipelines. • Model Fine-tuning : Experience with instruction tuning or fine-tuning strategies for LLMs. • Leadership & Advisory Skills : Exceptional communication skills with demonstrated experience advising senior stakeholders (Director/C-Level) on technical strategy, roadmaps, and governance. Preferred Qualifications (The Differentiators) Multi-Agent Systems : Deep understanding of, and experience designing or prototyping, advanced multi-agent systems (e.g., task decomposition, collaborative agents). Multi-Cloud Experience : hands-on architectural expertise across all three major clouds (Azure, AWS, GCP). GenAI Ops & Governance : Hands-on experience with GenAI Ops tooling. Familiarity with AI governance frameworks (NIST AI RMF, ISO 42001) and their practical application. And AI FinOps & Model Routing Framework Expertise : Hands-on development experience with one or more orchestration frameworks (e.g., LangChain, LlamaIndex, Semantic Kernel). Thought Leadership & Open Source : Published work (whitepapers, patents), conference speaking engagements, or active contributions to relevant open-source projects. Certifications : Professional-level cloud certifications (e.g., Azure Solutions Architect Expert, AWS Solutions Architect Professional, GCP Professional Cloud Architect).
24/03/2026
Full time
Role Summary As an AI Architect, you will guide the strategy and delivery for interoperable, compliant, and economically viable modern AI solutions. You will architectures across a Hybrid AI landscape, blending Frontier Models (Azure OpenAI/Gemini) with Cost-Efficient Small Language Models (SLMs) and Edge Inference. You will craft solutions based on advanced AI technologies from OpenAI, NVIDIA, Google Microsoft and AWS. This role has a focus on enabling advanced Agentic AI solutions that transform core business functions and enable the future hybrid workforce. Working at the highest levels, you will engage AI, Technology and Business leaders in the world's most successful organizations. You will lead architectural design, establish best practices, for our most complex AI initiatives. This role requires a combination of deep hands-on technical expertise in advanced AI with strategic business acumen, serving as both a technical authority and a trusted advisor to clients What you'll do Multi-Agent Architecture Patterns : Define and govern reference architecture for multi-agent systems, covering hierarchical, peer-to-peer, and sequential (ReAct) orchestration models. Guide teams on pattern selection based on client use cases. Memory System Design : Architect the standards for integrated memory systems, including short-term session state, long-term knowledge via vector databases and knowledge graphs, and episodic/audit memory. Ensure coherent retrieval strategies across layers. Retrieval-Augmented Generation (RAG) and CAG (Cache Augmented) Architecture: Define architectural patterns for end-to-end RAG pipelines, including chunking, embedding, vector search (e.g., Azure Cognitive Search, pgvector), and reranking. Ensure designs include standards for lineage, observability, and evaluation (e.g., RAGAS). Cross-Cloud & Vendor Integration : Create and maintain decision frameworks for platform selection (e.g., Copilot Studio for Teams integration, Vertex AI for GCP workloads). Advise clients on balancing vendor lock-in risks with integration benefits. GenAIOps & Observability : Define the architectural standards for GenAIOps, including CI/CD, IaC, and observability. Establish standard metrics to track agent decision traces, latency, token consumption, hallucination, and cost. Safety, Security & Governance : Architect enterprise-wide guardrails for safety (hallucination mitigation), security (prompt injection defense, PII masking), and fairness (bias detection). Apply governance frameworks (NIST AI RMF, ISO 42001) and design human-in-the-loop (HITL) workflows. Enterprise Integration & Scalability : Architect scalable integration patterns for agentic systems with enterprise platforms (Microsoft Entra ID, Teams, Dynamics/Salesforce, ERPs) and compute (Kubernetes). Ensure patterns address security, data residency, and compliance. Technical Leadership & Client Advisory : Combine technical architecture with strategic guidance. Lead C-level workshops on Agentic AI adoption, advise on roadmaps, and shape technology strategy. Mentor other architects and contribute to industry thought leadership. Thought leadership and public speaking: Present at industry events and publish articles that advance the AI industry. Core Qualifications (The Bar) • Enterprise Experience : 8-10+ years in technical leadership, with a strong background in both software engineering and enterprise-scale cloud architecture. • Cloud Expertise : Architectural expertise with one primary cloud platform (Azure, GCP, or AWS) and hands-on familiarity with at least one other. • GenAI & LLM Depth : Demonstrated experience architecting and guiding solutions using GenAI platforms (e.g., Azure OpenAI, Vertex AI, or AWS Bedrock). • RAG & Orchestration : Proven experience designing complex RAG pipelines. • Model Fine-tuning : Experience with instruction tuning or fine-tuning strategies for LLMs. • Leadership & Advisory Skills : Exceptional communication skills with demonstrated experience advising senior stakeholders (Director/C-Level) on technical strategy, roadmaps, and governance. Preferred Qualifications (The Differentiators) Multi-Agent Systems : Deep understanding of, and experience designing or prototyping, advanced multi-agent systems (e.g., task decomposition, collaborative agents). Multi-Cloud Experience : hands-on architectural expertise across all three major clouds (Azure, AWS, GCP). GenAI Ops & Governance : Hands-on experience with GenAI Ops tooling. Familiarity with AI governance frameworks (NIST AI RMF, ISO 42001) and their practical application. And AI FinOps & Model Routing Framework Expertise : Hands-on development experience with one or more orchestration frameworks (e.g., LangChain, LlamaIndex, Semantic Kernel). Thought Leadership & Open Source : Published work (whitepapers, patents), conference speaking engagements, or active contributions to relevant open-source projects. Certifications : Professional-level cloud certifications (e.g., Azure Solutions Architect Expert, AWS Solutions Architect Professional, GCP Professional Cloud Architect).
Michael Page have exclusively partnered with The Government Property Agency (GPA) to support on their continued Data Transformation programmes. The newly created role of Data Platform & Data Integrations Lead is pivotal in this strategy. The GPA is the largest property holder in government, with more than 2.1 billion in property assets and over 55% of the government's office estate Client Details The GPA are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. The team are seeking innovative, solutions-focused people to work on leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of GPA behaviours, fostering a culture of lifelong learning, where curiosity and self-improvement are encouraged. The organisation is dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. A strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring the services meet the needs of government departments and the civil servants work environments. Description The GPA maintains and operates a data warehouse that stores data from its various systems and allows the data to be re-used and integrated with other systems to support business processes via it's data integration layer. The data also supports business and management information. The Data Platform & Data Integrations Lead will support the Head of Business Information & Data to ensure the data platforms function effectively, are developed and maintained and supported by the Data Architecture Lead. As a data driven organisation, the Data Platform & Data Integrations Lead is essential to assure that data is available for the various systems that create and consume data within GPA. This is especially important as many of the GPA systems require 'flavours' of the same data. Without a rigorous approach to allow data to be 'created once and re-used many times' we would be creating ambiguities in data provenance and inefficiencies in multiple point to point integrations. The role is based out of Birmingham, Bristol or Swindon and operates a Hybrid working model. The Data Platform & Data Integrations lead will ensure: The integrity and security of the data in a central (cloud hosted) data warehouse environment Oversee the design and integration of new data feeds into and out of the data warehouse Maintain existing data feeds into and out of the data estate (data integration pipelines, data lake and data warehouse) The reliability and operation of the data warehouse environment Ensuring that the GPA data warehouse operates in an efficient and reliable manner Coordinating system improvements and changes, such as a new system integration through an agile development process Managing the team of contractors delivering the underpinning architecture for the data warehouse Leading on the creation and review of artefacts that form part of the Data Warehouse TDA process (Triage Requests, Business Requirements, High Level Design, Low Level Design) Working with the Digital team to ensure data flows to/from GPA systems Supporting the Chief Technical Architect and Head of Data on the delivery of the GPA data strategy The integrity and security of the data in a central (cloud hosted) data warehouse Oversee the design and integration of new data feeds into and out of the data warehouse Maintain existing data feeds into and out of the data warehouse The reliability and operation of the data warehouse Profile Essential criteria: Proven experience in managing data warehouses and data integration projects. Extensive experience designing ETL / ELT data pipelines Strong understanding of cloud-based data architectures. Experience with agile project management and system integration. Excellent leadership and team management skills - including managing contractors and cross-functional teams. Knowledge of data security, data governance, and data integrity practices. Effective stakeholder engagement and communication skills, with the ability to translate technical concepts to non-technical audiences. Ability to develop and review technical requirements and design documentation. Awareness of government and public sector data policies and standards. Graduate level qualification in computer science, system engineering or similar Working in an agile environment Desirable criteria: Experience working within the civil service or government-related organisations. Experience of AWS technology stack Knowledge of specific systems used within GPA, such as CRM, Horizon, Salesforce Planon, and financial systems. Familiarity with data governance frameworks and regulatory requirements relevant to government data. Experience leading strategic data initiatives aimed at organisational transformation. Training on system design practices such as TOGAF and RM-ODP Gold Standard: IT & Data Management - CITP / CsyP Certifications in data management, cloud technology, or project management (e.g., AWS, Azure, PRINCE2, Agile). Job Offer 28.9% Pension Scheme + Excellent Benefits
20/03/2026
Full time
Michael Page have exclusively partnered with The Government Property Agency (GPA) to support on their continued Data Transformation programmes. The newly created role of Data Platform & Data Integrations Lead is pivotal in this strategy. The GPA is the largest property holder in government, with more than 2.1 billion in property assets and over 55% of the government's office estate Client Details The GPA are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. The team are seeking innovative, solutions-focused people to work on leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of GPA behaviours, fostering a culture of lifelong learning, where curiosity and self-improvement are encouraged. The organisation is dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. A strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring the services meet the needs of government departments and the civil servants work environments. Description The GPA maintains and operates a data warehouse that stores data from its various systems and allows the data to be re-used and integrated with other systems to support business processes via it's data integration layer. The data also supports business and management information. The Data Platform & Data Integrations Lead will support the Head of Business Information & Data to ensure the data platforms function effectively, are developed and maintained and supported by the Data Architecture Lead. As a data driven organisation, the Data Platform & Data Integrations Lead is essential to assure that data is available for the various systems that create and consume data within GPA. This is especially important as many of the GPA systems require 'flavours' of the same data. Without a rigorous approach to allow data to be 'created once and re-used many times' we would be creating ambiguities in data provenance and inefficiencies in multiple point to point integrations. The role is based out of Birmingham, Bristol or Swindon and operates a Hybrid working model. The Data Platform & Data Integrations lead will ensure: The integrity and security of the data in a central (cloud hosted) data warehouse environment Oversee the design and integration of new data feeds into and out of the data warehouse Maintain existing data feeds into and out of the data estate (data integration pipelines, data lake and data warehouse) The reliability and operation of the data warehouse environment Ensuring that the GPA data warehouse operates in an efficient and reliable manner Coordinating system improvements and changes, such as a new system integration through an agile development process Managing the team of contractors delivering the underpinning architecture for the data warehouse Leading on the creation and review of artefacts that form part of the Data Warehouse TDA process (Triage Requests, Business Requirements, High Level Design, Low Level Design) Working with the Digital team to ensure data flows to/from GPA systems Supporting the Chief Technical Architect and Head of Data on the delivery of the GPA data strategy The integrity and security of the data in a central (cloud hosted) data warehouse Oversee the design and integration of new data feeds into and out of the data warehouse Maintain existing data feeds into and out of the data warehouse The reliability and operation of the data warehouse Profile Essential criteria: Proven experience in managing data warehouses and data integration projects. Extensive experience designing ETL / ELT data pipelines Strong understanding of cloud-based data architectures. Experience with agile project management and system integration. Excellent leadership and team management skills - including managing contractors and cross-functional teams. Knowledge of data security, data governance, and data integrity practices. Effective stakeholder engagement and communication skills, with the ability to translate technical concepts to non-technical audiences. Ability to develop and review technical requirements and design documentation. Awareness of government and public sector data policies and standards. Graduate level qualification in computer science, system engineering or similar Working in an agile environment Desirable criteria: Experience working within the civil service or government-related organisations. Experience of AWS technology stack Knowledge of specific systems used within GPA, such as CRM, Horizon, Salesforce Planon, and financial systems. Familiarity with data governance frameworks and regulatory requirements relevant to government data. Experience leading strategic data initiatives aimed at organisational transformation. Training on system design practices such as TOGAF and RM-ODP Gold Standard: IT & Data Management - CITP / CsyP Certifications in data management, cloud technology, or project management (e.g., AWS, Azure, PRINCE2, Agile). Job Offer 28.9% Pension Scheme + Excellent Benefits
Contract Salesforce Developer - Outside IR35 - Immediate Start 4-5 Month Contract Remote with Occasional Onsite 450- 550/day (Outside IR35) We're looking for an experienced Salesforce Developer to join a major digital transformation programme already well underway. This is a hands-on role focused on enhancements, integrations, and supporting the rollout of Phase 1 across Salesforce Cloud and Marketing Cloud. The ideal contractor thrives in fast-moving environments and can add value quickly with minimal hand holding. What You'll Be Working On Developing and enhancing custom functionality across Sales Cloud, Service Cloud, and Marketing Cloud Building and optimising Apex code, Lightning components, and integrations Supporting delivery of Phase 1 rollout, including new features, fixes, and performance improvements Working closely with product owners, architects, and internal technical teams Helping stabilise and extend an in-flight project where speed and quality both matter What We're Looking For Proven experience as a Salesforce Developer in complex environments Strong skills in Apex, Lightning Web Components, API integrations Experience with Marketing Cloud (desirable but not essential) Ability to pick up an existing project quickly and deliver high-quality work from day one Excellent problem?solving capability and clear communication Able to start immediately Details Day Rate: 450- 550/day (Outside IR35) Contract Length: 4-5 months Location: Remote-first (occasional on-site as needed) Start: ASAP If you're a Salesforce Developer who excels in dynamic, delivery-focused environments and can add value fast, we'd love to hear from you.
20/03/2026
Contractor
Contract Salesforce Developer - Outside IR35 - Immediate Start 4-5 Month Contract Remote with Occasional Onsite 450- 550/day (Outside IR35) We're looking for an experienced Salesforce Developer to join a major digital transformation programme already well underway. This is a hands-on role focused on enhancements, integrations, and supporting the rollout of Phase 1 across Salesforce Cloud and Marketing Cloud. The ideal contractor thrives in fast-moving environments and can add value quickly with minimal hand holding. What You'll Be Working On Developing and enhancing custom functionality across Sales Cloud, Service Cloud, and Marketing Cloud Building and optimising Apex code, Lightning components, and integrations Supporting delivery of Phase 1 rollout, including new features, fixes, and performance improvements Working closely with product owners, architects, and internal technical teams Helping stabilise and extend an in-flight project where speed and quality both matter What We're Looking For Proven experience as a Salesforce Developer in complex environments Strong skills in Apex, Lightning Web Components, API integrations Experience with Marketing Cloud (desirable but not essential) Ability to pick up an existing project quickly and deliver high-quality work from day one Excellent problem?solving capability and clear communication Able to start immediately Details Day Rate: 450- 550/day (Outside IR35) Contract Length: 4-5 months Location: Remote-first (occasional on-site as needed) Start: ASAP If you're a Salesforce Developer who excels in dynamic, delivery-focused environments and can add value fast, we'd love to hear from you.
Quickline Communications
Eppleworth, North Humberside
Salesforce Solution Architect We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Salesforce Architect to lead the design, implementation, and optimisation of scalable Salesforce solutions that support long-term growth, performance, and security This is a hands-on architectural role where you ll bridge business requirements and technical delivery, working closely with stakeholders, developers, and administrators to shape the future of our Salesforce platform. Here s why you ll love this role - Design end-to-end Salesforce architecture, ensuring solutions align with business strategy, Salesforce best practices, and long-term scalability, performance, and security -Translate complex business requirements into robust technical solutions, leading Salesforce implementations, major enhancements, and complex integrations across the platform - Set and govern technical standards, including data models, security architecture, sharing strategies, and integration patterns, while reviewing and approving designs, configurations, and code - Provide trusted technical leadership, mentoring developers and administrators, guiding stakeholders through architectural decisions, and continuously improving the platform by leveraging new Salesforce capabilities Here s why you ll be great in this role - You will have previous Salesforce experience, including architecture or technical leadership roles - Have extensive experience of Salesforce core cloud, including sales cloud, service cloud, and experience cloud. - Proven experience delivering integrations using REST/SOAP APIs and middleware platforms such as MuleSoft - Experience with CI/CD pipelines, DevOps practices, and deployment strategies The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
13/03/2026
Full time
Salesforce Solution Architect We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Salesforce Architect to lead the design, implementation, and optimisation of scalable Salesforce solutions that support long-term growth, performance, and security This is a hands-on architectural role where you ll bridge business requirements and technical delivery, working closely with stakeholders, developers, and administrators to shape the future of our Salesforce platform. Here s why you ll love this role - Design end-to-end Salesforce architecture, ensuring solutions align with business strategy, Salesforce best practices, and long-term scalability, performance, and security -Translate complex business requirements into robust technical solutions, leading Salesforce implementations, major enhancements, and complex integrations across the platform - Set and govern technical standards, including data models, security architecture, sharing strategies, and integration patterns, while reviewing and approving designs, configurations, and code - Provide trusted technical leadership, mentoring developers and administrators, guiding stakeholders through architectural decisions, and continuously improving the platform by leveraging new Salesforce capabilities Here s why you ll be great in this role - You will have previous Salesforce experience, including architecture or technical leadership roles - Have extensive experience of Salesforce core cloud, including sales cloud, service cloud, and experience cloud. - Proven experience delivering integrations using REST/SOAP APIs and middleware platforms such as MuleSoft - Experience with CI/CD pipelines, DevOps practices, and deployment strategies The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
The Enterprise Architect (EA) serves as the primary technical driver for closing sales opportunities and supporting existing customer success with their marketing technology programs through value realization. The EA engages with customer Technical, Marketing and C-Suite teams in evaluation of current-state technology and business objectives to deliver future-state marketing technical architectures, digital engagement roadmap management and "Art of the Possible" digital experiences. Skills that Set You Apart One or more current Adobe Certified Expert certifications in Adobe (AEP, AJO, Analytics/CJA, RTCDP, Target or Workfront) Recent experience building enterprise level return on investment focused Business Cases for technology transformations Hands-on experience architecting and/or delivering native, Flutter or React-Native mobile applications Experience leading a revenue focused Book of Business including sales pipeline via Salesforce/Microsoft Dynamics, scope/contract review and Value Realization measurement. Familiarity and usage of generative AI solutions Minimum Qualifications Past experience in a consultative role supporting large-scale enterprise digital marketing ecosystems in the role of Architect/Principal Consultant or employee Marketing/Technical leader. Working knowledge of end-to-end digital marketing journey including Adtech (CDP/DMPs, DSPs, etc.), Marketing Automation, omni-channel personalization, Content Management/Generation, CRM, Media Execution and Reporting/Insights. Significant hands-on experience using enterprise platforms (Adobe, Salesforce, Oracle, Microsoft, etc.) with an emphasis on REST APIs, Cloud Storage, Structured/Unstructured Data, Security and Data Ingress/Egress. Ability to communicate complex ideas which "tells a story" to support Adobe's POV and/or recommendation to technical, marketing and C-Suite audiences Ability to quickly diagnose challenges and opportunities and produce a future state architecture. Strong written and verbal communications skills with particular expertise in PowerPoint and Lucid Chart/Visio Bachelor's degree in Computer Science (CS), Digital Marketing or MBA or equivalent experience TOGAF Certified Professionals preferred. GCS is acting as an Employment Business in relation to this vacancy.
11/03/2026
Contractor
The Enterprise Architect (EA) serves as the primary technical driver for closing sales opportunities and supporting existing customer success with their marketing technology programs through value realization. The EA engages with customer Technical, Marketing and C-Suite teams in evaluation of current-state technology and business objectives to deliver future-state marketing technical architectures, digital engagement roadmap management and "Art of the Possible" digital experiences. Skills that Set You Apart One or more current Adobe Certified Expert certifications in Adobe (AEP, AJO, Analytics/CJA, RTCDP, Target or Workfront) Recent experience building enterprise level return on investment focused Business Cases for technology transformations Hands-on experience architecting and/or delivering native, Flutter or React-Native mobile applications Experience leading a revenue focused Book of Business including sales pipeline via Salesforce/Microsoft Dynamics, scope/contract review and Value Realization measurement. Familiarity and usage of generative AI solutions Minimum Qualifications Past experience in a consultative role supporting large-scale enterprise digital marketing ecosystems in the role of Architect/Principal Consultant or employee Marketing/Technical leader. Working knowledge of end-to-end digital marketing journey including Adtech (CDP/DMPs, DSPs, etc.), Marketing Automation, omni-channel personalization, Content Management/Generation, CRM, Media Execution and Reporting/Insights. Significant hands-on experience using enterprise platforms (Adobe, Salesforce, Oracle, Microsoft, etc.) with an emphasis on REST APIs, Cloud Storage, Structured/Unstructured Data, Security and Data Ingress/Egress. Ability to communicate complex ideas which "tells a story" to support Adobe's POV and/or recommendation to technical, marketing and C-Suite audiences Ability to quickly diagnose challenges and opportunities and produce a future state architecture. Strong written and verbal communications skills with particular expertise in PowerPoint and Lucid Chart/Visio Bachelor's degree in Computer Science (CS), Digital Marketing or MBA or equivalent experience TOGAF Certified Professionals preferred. GCS is acting as an Employment Business in relation to this vacancy.
Salesforce Developer (Must Have: SC Clearance) Role Description: We are seeking a highly skilled and experienced Salesforce Developer to join the team. The successful candidate will be primarily responsible for the development, configuration, and customization of Salesforce Service Cloud solutions. This role demands a strong technical background, excellent problem-solving abilities, excellent communication skills, and a commitment to delivering high-quality solutions. The developer will work closely with solution and technical architects who will provide the solution design. Key Responsibilities: Develop and implement Salesforce Service Cloud solutions based on provided designs. Customize and configure Service Cloud features, including case management, knowledge base, automation, and workflows. Develop complex Salesforce Flows to automate business processes. Write, test, and deploy Apex code (classes, triggers, and components) to extend Salesforce functionality. Participate in the full software development lifecycle, including requirements gathering, development, testing, deployment, and maintenance. Implement and maintain robust DevOps practices, including source code management, branching strategies, pull requests, and commits. Utilize DevOps tools such as ( Specify: Copado, Gearset, Azure DevOps, or others ) for deployment and release management. Work within an Agile development environment, using Jira for task management and collaboration, specifically managing user stories. Ensure the security, scalability, and maintainability of Salesforce solutions. Ensure adherence to project timelines and deliverable deadlines. Collaborate with Solution and Technical Architects, Project Managers, QA Consultants and other stakeholders to deliver projects on time and within budget. Create and maintain comprehensive technical documentation, including design specifications, code comments, and user guides. Provide technical support and troubleshooting for Salesforce applications. Adhere to best practices for Apex, Flows, Unit Testing and participate in peer reviews to ensure code quality and system integrity. Job Title: Salesforce Developer (SC Required) Location: London, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)> To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)> We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
10/03/2026
Contractor
Salesforce Developer (Must Have: SC Clearance) Role Description: We are seeking a highly skilled and experienced Salesforce Developer to join the team. The successful candidate will be primarily responsible for the development, configuration, and customization of Salesforce Service Cloud solutions. This role demands a strong technical background, excellent problem-solving abilities, excellent communication skills, and a commitment to delivering high-quality solutions. The developer will work closely with solution and technical architects who will provide the solution design. Key Responsibilities: Develop and implement Salesforce Service Cloud solutions based on provided designs. Customize and configure Service Cloud features, including case management, knowledge base, automation, and workflows. Develop complex Salesforce Flows to automate business processes. Write, test, and deploy Apex code (classes, triggers, and components) to extend Salesforce functionality. Participate in the full software development lifecycle, including requirements gathering, development, testing, deployment, and maintenance. Implement and maintain robust DevOps practices, including source code management, branching strategies, pull requests, and commits. Utilize DevOps tools such as ( Specify: Copado, Gearset, Azure DevOps, or others ) for deployment and release management. Work within an Agile development environment, using Jira for task management and collaboration, specifically managing user stories. Ensure the security, scalability, and maintainability of Salesforce solutions. Ensure adherence to project timelines and deliverable deadlines. Collaborate with Solution and Technical Architects, Project Managers, QA Consultants and other stakeholders to deliver projects on time and within budget. Create and maintain comprehensive technical documentation, including design specifications, code comments, and user guides. Provide technical support and troubleshooting for Salesforce applications. Adhere to best practices for Apex, Flows, Unit Testing and participate in peer reviews to ensure code quality and system integrity. Job Title: Salesforce Developer (SC Required) Location: London, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)> To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)> We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
JAM Management Consultancy Ltd
Bracknell, Berkshire
Sales Director. ("Sales Director" OR "Director of Sales" OR "Enterprise Sales Leader" OR "Head of Sales") Global SaaS Cloud CCaaS UCaaS The Mandate A globally established cloud communications technology business is appointing a Sales Director to drive enterprise ARR growth across complex SaaS, CCaaS and Unified Communications platforms. This is a board-visible commercial leadership role. The remit is clear: Scale enterprise revenue. Strengthen executive relationships. Increase forecast precision. Lead structured global execution. Accountability • Own enterprise revenue targets across defined global markets • Lead and close multi-million-pound ARR SaaS / CCaaS / UCaaS agreements • Drive complex cloud platform sales including: Omnichannel Contact Centre AI-driven CX solutions Voice, video & collaboration platforms API integrations & CRM ecosystem alignment (Salesforce, Microsoft etc.) • Navigate CIO, CTO, Security, Procurement & Compliance stakeholders • Instil pipeline discipline and forecasting accuracy • Lead, develop and calibrate senior enterprise sales teams • Align regional execution with global GTM strategy Required Experience • Proven Sales Director leadership within SaaS / Cloud / CCaaS / UCaaS • Strong technical fluency across: Cloud architecture APIs & integrations Security & compliance frameworks Subscription / consumption revenue models (ARR / MRR) • Track record closing complex, multi-year enterprise agreements • Experience selling into FTSE 250 / Fortune 1000 environments • Comfortable operating at CIO, CTO and C-suite level • Degree educated with strong commercial grounding Profile Technically credible. Commercially disciplined. Structured thinker. Data-led operator. Calm under pressure. Builder of scalable enterprise revenue engines. This is not a regional field role. It is enterprise revenue architecture at scale.
05/03/2026
Full time
Sales Director. ("Sales Director" OR "Director of Sales" OR "Enterprise Sales Leader" OR "Head of Sales") Global SaaS Cloud CCaaS UCaaS The Mandate A globally established cloud communications technology business is appointing a Sales Director to drive enterprise ARR growth across complex SaaS, CCaaS and Unified Communications platforms. This is a board-visible commercial leadership role. The remit is clear: Scale enterprise revenue. Strengthen executive relationships. Increase forecast precision. Lead structured global execution. Accountability • Own enterprise revenue targets across defined global markets • Lead and close multi-million-pound ARR SaaS / CCaaS / UCaaS agreements • Drive complex cloud platform sales including: Omnichannel Contact Centre AI-driven CX solutions Voice, video & collaboration platforms API integrations & CRM ecosystem alignment (Salesforce, Microsoft etc.) • Navigate CIO, CTO, Security, Procurement & Compliance stakeholders • Instil pipeline discipline and forecasting accuracy • Lead, develop and calibrate senior enterprise sales teams • Align regional execution with global GTM strategy Required Experience • Proven Sales Director leadership within SaaS / Cloud / CCaaS / UCaaS • Strong technical fluency across: Cloud architecture APIs & integrations Security & compliance frameworks Subscription / consumption revenue models (ARR / MRR) • Track record closing complex, multi-year enterprise agreements • Experience selling into FTSE 250 / Fortune 1000 environments • Comfortable operating at CIO, CTO and C-suite level • Degree educated with strong commercial grounding Profile Technically credible. Commercially disciplined. Structured thinker. Data-led operator. Calm under pressure. Builder of scalable enterprise revenue engines. This is not a regional field role. It is enterprise revenue architecture at scale.
Cyber Security Architect (Salesforce) DGH Recruitment are currently recruiting on behalf of a leading client in the Utilities industry who require a Cyber Security Architect to join the firm in London on an initial 6 month contract basis. You will be responsible for ensuring the firms systems are secure, resilient, and aligned with national standards and best practice. Please note this role falls Inside IR35, will require active SC clearance and will require 1 day in the London office per week. Key Responsibilities: Define and lead the organisation's security architecture vision, principles, and long-term strategy. Design and review secure system architectures across complex projects. Identify security weaknesses and recommend proportionate mitigations. Advise on the security implications of emerging technologies (e.g., cloud, microservices, identity solutions). Maintain the security, privacy, and resilience risk register. Lead security architecture assurance aligned with CAF and NCSC guidance. Oversee penetration testing, vulnerability management, and remediation activities. Ensure value for money from cyber security tools and third-party services. Manage third-party contracts to ensure security requirements are embedded. Act as the main point of contact for security briefings across the organisation. Required Experience: Chartered status via UK Cyber Security Council, CISSP, or equivalent. Deep technical expertise in IT infrastructure and/or software development including Saleforce. Extensive experience designing and reviewing secure architectures for complex systems. Strong experience in risk assessment, risk management, and intelligence-informed decision-making. Proven ability to influence senior leaders and communicate complex security risks clearly. Experience developing and implementing pragmatic security, privacy, and resilience approaches. Experience managing strategic plans, tracking risk reduction, and adjusting delivery based on emerging risks. Experience managing and negotiating third-party contracts with embedded security requirements. Please note this role falls Inside IR35, will require active SC clearance and will require 1 day in the London office per week. Cyber Security Architect (Salesforce) In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
03/03/2026
Contractor
Cyber Security Architect (Salesforce) DGH Recruitment are currently recruiting on behalf of a leading client in the Utilities industry who require a Cyber Security Architect to join the firm in London on an initial 6 month contract basis. You will be responsible for ensuring the firms systems are secure, resilient, and aligned with national standards and best practice. Please note this role falls Inside IR35, will require active SC clearance and will require 1 day in the London office per week. Key Responsibilities: Define and lead the organisation's security architecture vision, principles, and long-term strategy. Design and review secure system architectures across complex projects. Identify security weaknesses and recommend proportionate mitigations. Advise on the security implications of emerging technologies (e.g., cloud, microservices, identity solutions). Maintain the security, privacy, and resilience risk register. Lead security architecture assurance aligned with CAF and NCSC guidance. Oversee penetration testing, vulnerability management, and remediation activities. Ensure value for money from cyber security tools and third-party services. Manage third-party contracts to ensure security requirements are embedded. Act as the main point of contact for security briefings across the organisation. Required Experience: Chartered status via UK Cyber Security Council, CISSP, or equivalent. Deep technical expertise in IT infrastructure and/or software development including Saleforce. Extensive experience designing and reviewing secure architectures for complex systems. Strong experience in risk assessment, risk management, and intelligence-informed decision-making. Proven ability to influence senior leaders and communicate complex security risks clearly. Experience developing and implementing pragmatic security, privacy, and resilience approaches. Experience managing strategic plans, tracking risk reduction, and adjusting delivery based on emerging risks. Experience managing and negotiating third-party contracts with embedded security requirements. Please note this role falls Inside IR35, will require active SC clearance and will require 1 day in the London office per week. Cyber Security Architect (Salesforce) In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Voice solutions architect delivering end-to end project management, design and implementation of enterprise voice solutions including IVR, cloud based contact centers and intelligent call routing. Consulting with all business functions to deliver cost effective, user centric solutions. Skilled in stakeholder engagement, vendor coordination, and translating business requirements into robust technical solutions, whilst adhering to strict regulatory requirements pharmaceutical standards. Migration of contact centers from Legacy platforms to Genesys cloud solutions Disentanglement of Consumer Healthcare voice services to comprising of design, project management and implementation of new solutions for shared services, contact center and corporate voice applications. Integration of Salesforce and ServiceNow CRM solutions with Genesys cloud contact center. Development of Customer Experience Solutions business within the UK, Ireland and Europe for existing and new multi national client accounts. Selling a range of services within the Customer Experience Solutions portfolio including: Contact Centre Access (CCA) - Inbound geographic/non geographic access numbers and management portal. Hosted services: Network Interactive Voice Response (N-IVR), Network Contact Manager (NCM) based on Genesys Voice Portal and Cisco ICM technologies. Cloud services: Flexible Contact Centre (FCC) based on Enghouse and Managed Contact Center (MCC) based on Cisco and Genesys technology platforms. Dedicated/Tailored services: Managed Contact Centre Premium (MCCP) based on Cisco UCCE/UCCX, Avaya ACM/AACC/Elite and Genesys technology platforms. Consistently meeting and exceeding targets year on year Forged business relationships and development through Channel & Partners Pipeline development to ensure future revenue growth and pull through business with qualified opportunities. Delivery of presentations/marketing collateral to raise awareness and updates on Customer Contact Solutions both internally and externally. Hybrid: 2 days/week onsite in London
03/10/2025
Contractor
Voice solutions architect delivering end-to end project management, design and implementation of enterprise voice solutions including IVR, cloud based contact centers and intelligent call routing. Consulting with all business functions to deliver cost effective, user centric solutions. Skilled in stakeholder engagement, vendor coordination, and translating business requirements into robust technical solutions, whilst adhering to strict regulatory requirements pharmaceutical standards. Migration of contact centers from Legacy platforms to Genesys cloud solutions Disentanglement of Consumer Healthcare voice services to comprising of design, project management and implementation of new solutions for shared services, contact center and corporate voice applications. Integration of Salesforce and ServiceNow CRM solutions with Genesys cloud contact center. Development of Customer Experience Solutions business within the UK, Ireland and Europe for existing and new multi national client accounts. Selling a range of services within the Customer Experience Solutions portfolio including: Contact Centre Access (CCA) - Inbound geographic/non geographic access numbers and management portal. Hosted services: Network Interactive Voice Response (N-IVR), Network Contact Manager (NCM) based on Genesys Voice Portal and Cisco ICM technologies. Cloud services: Flexible Contact Centre (FCC) based on Enghouse and Managed Contact Center (MCC) based on Cisco and Genesys technology platforms. Dedicated/Tailored services: Managed Contact Centre Premium (MCCP) based on Cisco UCCE/UCCX, Avaya ACM/AACC/Elite and Genesys technology platforms. Consistently meeting and exceeding targets year on year Forged business relationships and development through Channel & Partners Pipeline development to ensure future revenue growth and pull through business with qualified opportunities. Delivery of presentations/marketing collateral to raise awareness and updates on Customer Contact Solutions both internally and externally. Hybrid: 2 days/week onsite in London
Professional Services Consultant - Payroll Implementation (Payroll, Implementation, Salesforce, HCM, Remote) - Learn Salesforce and Lead Projects in a Supportive, Fully Remote Team! A Professional Services Consultant - Payroll Implementation (Payroll, Implementation, Salesforce, HCM, Remote) is required by a leading HCM software vendor delivering employee-focused solutions on the Salesforce platform. This is a fantastic opportunity to join a growing, remote-first organisation with a 10-year history, a loyal customer base, and some of the UK's top investors backing their growth. You must have: At least 3 years' experience delivering or Implementing payroll implementations. Strong understanding of UK payroll and tax regulations. Previous consultancy experience and the ability to work with Project Managers and Solution Architects. Technical aptitude to grasp and explain Salesforce and payroll system functionality. Proven ability to engage with senior client stakeholders and deliver multiple projects. You'll be supported every step of the way as you learn both the HCM software vendor's payroll product and Salesforce technology. Expect comprehensive onboarding, structured learning (Trailhead), and real-world experience that builds toward independent project ownership. Day-to-day, you will: Deliver payroll projects using the HCM software vendor's Implementation Methodology, from discovery and design through to configuration, testing, training, and go-live support. You'll work closely with clients, Project Managers, and Technical Consultants to implement payroll, timesheets, overtime, and expenses. You'll also support documentation and recommend process improvements, ensuring successful outcomes and high customer satisfaction. Why join this HCM software vendor? Fully remote working across the UK. 45,000 - 55,000 salary (no bonus). Learn Salesforce with full access to Trailhead and structured product training. Supportive, sociable team with daily collaboration and regular in-person meetups. A nurturing environment where you're never thrown in the deep end - you'll grow into your role over the first 12 months.
03/10/2025
Full time
Professional Services Consultant - Payroll Implementation (Payroll, Implementation, Salesforce, HCM, Remote) - Learn Salesforce and Lead Projects in a Supportive, Fully Remote Team! A Professional Services Consultant - Payroll Implementation (Payroll, Implementation, Salesforce, HCM, Remote) is required by a leading HCM software vendor delivering employee-focused solutions on the Salesforce platform. This is a fantastic opportunity to join a growing, remote-first organisation with a 10-year history, a loyal customer base, and some of the UK's top investors backing their growth. You must have: At least 3 years' experience delivering or Implementing payroll implementations. Strong understanding of UK payroll and tax regulations. Previous consultancy experience and the ability to work with Project Managers and Solution Architects. Technical aptitude to grasp and explain Salesforce and payroll system functionality. Proven ability to engage with senior client stakeholders and deliver multiple projects. You'll be supported every step of the way as you learn both the HCM software vendor's payroll product and Salesforce technology. Expect comprehensive onboarding, structured learning (Trailhead), and real-world experience that builds toward independent project ownership. Day-to-day, you will: Deliver payroll projects using the HCM software vendor's Implementation Methodology, from discovery and design through to configuration, testing, training, and go-live support. You'll work closely with clients, Project Managers, and Technical Consultants to implement payroll, timesheets, overtime, and expenses. You'll also support documentation and recommend process improvements, ensuring successful outcomes and high customer satisfaction. Why join this HCM software vendor? Fully remote working across the UK. 45,000 - 55,000 salary (no bonus). Learn Salesforce with full access to Trailhead and structured product training. Supportive, sociable team with daily collaboration and regular in-person meetups. A nurturing environment where you're never thrown in the deep end - you'll grow into your role over the first 12 months.
