Account Manager – Technology in Schools Ref: HFL1586
Contract: Permanent
Hours: Full time at 37 hours per week, 52 weeks per year Salary: From £33,000 p.a.
Location: Hybrid working – 1 to 2 days in HFL Head Office, with remainder of working days remote or onsite at educational settings in Hertfordshire and neighbouring counties or as required to meet business needs.
Important Application Information
Please ensure you meet the following requirements before applying :
You must have the right to work in the UK
You must hold a full UK driving licence and have access to a vehicle with business insurance
You must be based locally and willing to travel within Hertfordshire and neighbouring counties
How to Apply
How to Apply
To apply, please email your CV and a cover letter in Word format , clearly addressing the above requirements and response to the below questions
Applications that do not meet these criteria may not be considered.
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?
The role
This is more than an account management role. It’s an opportunity to meaningfully shape the future of education by helping schools get the very best from their IT—through support, broadband services, consultancy and smart, sustainable technology solutions
Make a difference where it truly matters
Are you driven by purpose? Motivated by improving outcomes for children and young people? Energised by supporting schools to make wise, cost-effective decisions—especially when budgets are tight?
If so, this is not a typical sales role. It’s a partnership role where integrity, empathy and
long-term impact matter just as much as commercial success.
We’re looking for someone who can demonstrate experience in account management—ideally within an MSP, IT services, or education setting—and who takes pride in delivering value that genuinely supports schools, academies and trusts.
Why this role matters
Technology has the power to transform teaching, learning and operational efficiency. But it must be accessible, sustainable and aligned with real educational needs.
As an Account Manager in HFL’s Technology in Schools team, you will guide school and trust leaders through an increasingly complex digital landscape. You will help them stretch limited budgets, prioritise wisely and choose solutions that truly support their communities.
This role is centred on partnership—not volume. We focus on doing what is right for schools and what delivers the best long-term outcomes for children.
What you’ll do
Build trusted, long-term relationships with school and trust
Develop a deep understanding of their needs and challenges and help shape sustainable IT strategies.
Match requirements with the best-value solutions, ensuring every pound works hard for children and young people.
Coordinate with internal specialists to design high-quality, tailored
Manage renewals, contracts and opportunities professionally and
Advocate for customers internally to support continuous
Maintain accurate records within ConnectWise and use Quosal to produce clear, professional proposals.
What drives you
A commitment to improving outcomes in the education
A desire to help schools thrive through thoughtful, consultative support—not transactional selling.
Curiosity, courage and a proactive, problem-solving
A love of building genuine, meaningful
Pride in identifying smart, affordable and sustainable technology
What you’ll bring
Proven experience in account management, ideally within MSP IT services or the education sector.
A passion for exceptional customer service and collaborative, consultative
Excellent communication skills, with confidence when guiding senior
Resilience, adaptability and enthusiasm for learning new
Experience with IT systems and platforms, and selling IT support contracts (e.g., ConnectWise, Quosal, Microsoft 365, Google Workspace for Education, networking, broadband, cloud backup, servers, end-user devices, RMM/MDM, cybersecurity, AV and related solutions).
A proactive, organised approach to work
A full UK driving license and access to a vehicle with business insurance
Why join HFL Education?
We are a not-for-profit organisation with a clear moral purpose: to improve education for every child. You’ll be part of a team that works with integrity, cares deeply about its impact, and is trusted by thousands of schools.
If you want your work to mean more—and you're ready to bring your expertise to a mission-driven team—we’d love to hear from you.
Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of working on-site across various schools and settings, remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. The ability to reach different locations by car will be essential for this role. If you drive, then a full driving licence and appropriate car insurance will be required. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.
Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family- friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.
Would you like to know more information about this opportunity? If so, further information can be found in the job outline on our website. You can also contact Andy Lees who would be happy to chat to you on 01438 567890 or email andy.lees@hfleducation.org
To apply , email hfl.recruitment@hfleducation.org with a detailed CV along with a separate cover letter on Word Format to include responses to the following questions.
Alternatively, apply via our website: Join our team | HFL Education
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term
IT strategy or plan. What actions did you take? what was the outcome and learnings?
As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.
For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above. We would love to hear from you.
Closing Date: This advert may be withdrawn if we have filled the post.
This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.
Telephone Interview date: To be confirmed via Microsoft Teams Interview Date: To be confirmed – in Person at Stevenage Head Office.
We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.
HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.
To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.
Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.
12/02/2026
Full time
Account Manager – Technology in Schools Ref: HFL1586
Contract: Permanent
Hours: Full time at 37 hours per week, 52 weeks per year Salary: From £33,000 p.a.
Location: Hybrid working – 1 to 2 days in HFL Head Office, with remainder of working days remote or onsite at educational settings in Hertfordshire and neighbouring counties or as required to meet business needs.
Important Application Information
Please ensure you meet the following requirements before applying :
You must have the right to work in the UK
You must hold a full UK driving licence and have access to a vehicle with business insurance
You must be based locally and willing to travel within Hertfordshire and neighbouring counties
How to Apply
How to Apply
To apply, please email your CV and a cover letter in Word format , clearly addressing the above requirements and response to the below questions
Applications that do not meet these criteria may not be considered.
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?
The role
This is more than an account management role. It’s an opportunity to meaningfully shape the future of education by helping schools get the very best from their IT—through support, broadband services, consultancy and smart, sustainable technology solutions
Make a difference where it truly matters
Are you driven by purpose? Motivated by improving outcomes for children and young people? Energised by supporting schools to make wise, cost-effective decisions—especially when budgets are tight?
If so, this is not a typical sales role. It’s a partnership role where integrity, empathy and
long-term impact matter just as much as commercial success.
We’re looking for someone who can demonstrate experience in account management—ideally within an MSP, IT services, or education setting—and who takes pride in delivering value that genuinely supports schools, academies and trusts.
Why this role matters
Technology has the power to transform teaching, learning and operational efficiency. But it must be accessible, sustainable and aligned with real educational needs.
As an Account Manager in HFL’s Technology in Schools team, you will guide school and trust leaders through an increasingly complex digital landscape. You will help them stretch limited budgets, prioritise wisely and choose solutions that truly support their communities.
This role is centred on partnership—not volume. We focus on doing what is right for schools and what delivers the best long-term outcomes for children.
What you’ll do
Build trusted, long-term relationships with school and trust
Develop a deep understanding of their needs and challenges and help shape sustainable IT strategies.
Match requirements with the best-value solutions, ensuring every pound works hard for children and young people.
Coordinate with internal specialists to design high-quality, tailored
Manage renewals, contracts and opportunities professionally and
Advocate for customers internally to support continuous
Maintain accurate records within ConnectWise and use Quosal to produce clear, professional proposals.
What drives you
A commitment to improving outcomes in the education
A desire to help schools thrive through thoughtful, consultative support—not transactional selling.
Curiosity, courage and a proactive, problem-solving
A love of building genuine, meaningful
Pride in identifying smart, affordable and sustainable technology
What you’ll bring
Proven experience in account management, ideally within MSP IT services or the education sector.
A passion for exceptional customer service and collaborative, consultative
Excellent communication skills, with confidence when guiding senior
Resilience, adaptability and enthusiasm for learning new
Experience with IT systems and platforms, and selling IT support contracts (e.g., ConnectWise, Quosal, Microsoft 365, Google Workspace for Education, networking, broadband, cloud backup, servers, end-user devices, RMM/MDM, cybersecurity, AV and related solutions).
A proactive, organised approach to work
A full UK driving license and access to a vehicle with business insurance
Why join HFL Education?
We are a not-for-profit organisation with a clear moral purpose: to improve education for every child. You’ll be part of a team that works with integrity, cares deeply about its impact, and is trusted by thousands of schools.
If you want your work to mean more—and you're ready to bring your expertise to a mission-driven team—we’d love to hear from you.
Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of working on-site across various schools and settings, remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. The ability to reach different locations by car will be essential for this role. If you drive, then a full driving licence and appropriate car insurance will be required. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.
Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family- friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.
Would you like to know more information about this opportunity? If so, further information can be found in the job outline on our website. You can also contact Andy Lees who would be happy to chat to you on 01438 567890 or email andy.lees@hfleducation.org
To apply , email hfl.recruitment@hfleducation.org with a detailed CV along with a separate cover letter on Word Format to include responses to the following questions.
Alternatively, apply via our website: Join our team | HFL Education
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term
IT strategy or plan. What actions did you take? what was the outcome and learnings?
As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.
For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above. We would love to hear from you.
Closing Date: This advert may be withdrawn if we have filled the post.
This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.
Telephone Interview date: To be confirmed via Microsoft Teams Interview Date: To be confirmed – in Person at Stevenage Head Office.
We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.
HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.
To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.
Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
30/01/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
Digital Delivery Manager (Salesforce) - Must have valid SC Clearance Contract Role Inside IR35 | £700-£800 per day 3-month contract (extension highly likely) Hybrid: 2 days per week in the London office - candidates who can commute into Cardiff or Glasgow are welcome to apply A central government organisation is seeking an experienced Digital Delivery Manager to lead the delivery of Salesforce-based digital services within a high-profile transformation portfolio. This role sits within a mature Digital, Data & Technology environment and will play a key part in driving user-centred, agile delivery across multiple Salesforce workstreams. You must have valid SC Clearance . This assignment is inside IR35 and offers a 3-month initial contract with strong potential for extension. Required Skills & Experience Proven experience leading the delivery of Salesforce projects or platforms. Strong agile delivery leadership, ideally within complex digital transformation programmes. Excellent stakeholder engagement and communication skills, with the ability to influence at all levels. Experience managing risks, dependencies, and delivery governance in an agile environment. Certified Scrum Master (CSM), PSM I/II, Agile PM Practitioner, BCS Agile Scrum Practitioner, or similar. Desirable Experience Use of Azure DevOps, Jira, Confluence, Miro, Visio or similar collaboration tools. Experience delivering digital services in a central government environment or familiarity with GDS principles. Experience working with architecture, testing, DevOps, and multidisciplinary digital teams. The Opportunity You will lead the end-to-end delivery of Salesforce projects, enhancements, and integrations within a Salesforce Centre of Enablement. Working closely with Product Owners, architects, suppliers, and delivery teams, you'll ensure the successful delivery of digital services that meet user needs, align with organisational strategy, and comply with government service standards. Key Responsibilities Manage delivery of Salesforce workstreams and products from discovery to live service. Assemble and guide multi-disciplinary agile teams, ensuring clear outcomes, milestones, and deliverables. Maintain delivery momentum using agile and DevOps practices, removing blockers and managing dependencies. Ensure well-defined user stories, requirements, and technical designs are ready for delivery. Partner effectively with suppliers and systems integrators. Provide clear delivery plans, progress reporting, and risk/issue management. Uphold governance requirements, agile ceremonies, and change-control processes. Foster continuous improvement and promote delivery excellence. Please send your CV in for the attention of ALISON CALDER.
27/03/2026
Contractor
Digital Delivery Manager (Salesforce) - Must have valid SC Clearance Contract Role Inside IR35 | £700-£800 per day 3-month contract (extension highly likely) Hybrid: 2 days per week in the London office - candidates who can commute into Cardiff or Glasgow are welcome to apply A central government organisation is seeking an experienced Digital Delivery Manager to lead the delivery of Salesforce-based digital services within a high-profile transformation portfolio. This role sits within a mature Digital, Data & Technology environment and will play a key part in driving user-centred, agile delivery across multiple Salesforce workstreams. You must have valid SC Clearance . This assignment is inside IR35 and offers a 3-month initial contract with strong potential for extension. Required Skills & Experience Proven experience leading the delivery of Salesforce projects or platforms. Strong agile delivery leadership, ideally within complex digital transformation programmes. Excellent stakeholder engagement and communication skills, with the ability to influence at all levels. Experience managing risks, dependencies, and delivery governance in an agile environment. Certified Scrum Master (CSM), PSM I/II, Agile PM Practitioner, BCS Agile Scrum Practitioner, or similar. Desirable Experience Use of Azure DevOps, Jira, Confluence, Miro, Visio or similar collaboration tools. Experience delivering digital services in a central government environment or familiarity with GDS principles. Experience working with architecture, testing, DevOps, and multidisciplinary digital teams. The Opportunity You will lead the end-to-end delivery of Salesforce projects, enhancements, and integrations within a Salesforce Centre of Enablement. Working closely with Product Owners, architects, suppliers, and delivery teams, you'll ensure the successful delivery of digital services that meet user needs, align with organisational strategy, and comply with government service standards. Key Responsibilities Manage delivery of Salesforce workstreams and products from discovery to live service. Assemble and guide multi-disciplinary agile teams, ensuring clear outcomes, milestones, and deliverables. Maintain delivery momentum using agile and DevOps practices, removing blockers and managing dependencies. Ensure well-defined user stories, requirements, and technical designs are ready for delivery. Partner effectively with suppliers and systems integrators. Provide clear delivery plans, progress reporting, and risk/issue management. Uphold governance requirements, agile ceremonies, and change-control processes. Foster continuous improvement and promote delivery excellence. Please send your CV in for the attention of ALISON CALDER.
Global bank based in Canary Wharf. Role - C# Developer - Desktop Applications Duration - 6 months with likely extension Rate - £415 p/d (inside IR35) Location - Hybrid/Canary Wharf Tech Stack C# WPF Winforms Javascript SQL Oracle Tasks Tasks range from understanding business requirements, designing application structures, business data analysis, programming WPF (Windows Presentation Foundation) applications in Visual C#.NET on both Oracle and SQL Server database, testing with users, implementation through Development, Quality Assurance (QA), Production and Disaster Recovery environments. Supporting users and writing operation documents including User Helps (manuals) will also be required. As well as application development, this role will also include all aspects of system constructions and support for existing programmes which are written as WinForms (C#.NET) applications. Also, applications written in other languages like MS VBA for Excel and Access, MS VB and MS Excel Macros will also be required. Additional Tasks Defining Database objects required in systems to connect with SQL and Oracle Database Administrators in both London and New York. Providing script for database inquiry languages, ie, T-SQL (SQL Server) and PL/SQL (Oracle) to perform data analysis based on requirements from business parties. Setting up a system distribution method to Citrix and application Servers for both Web and Window applications. Troubleshooting systems in an event of failure and implementing necessary solutions by checking Windows Operating System, Internet Information Server and any other relevant environments where the applications are running. In some case this role will act to liaise with other application support team staff. Following the existing team programming policy to keep a common development style to be shared in team members. Updating versions of MS .NET Framework and MS Visual .NET platform to include any necessary changes of existing systems running in Production. Liaising with the relevant support teams such as other Development sections, Technical Support, Network and Infrastructure and DBA where Business users experience system problems. Assessing the impact of data processing loads on SQL and Oracle database and when appropriate, finding alternative approaches. Rolling out changes with a coordination of Release manager. It is important to maintain the change history of applications GCS is acting as an Employment Business in relation to this vacancy.
27/03/2026
Contractor
Global bank based in Canary Wharf. Role - C# Developer - Desktop Applications Duration - 6 months with likely extension Rate - £415 p/d (inside IR35) Location - Hybrid/Canary Wharf Tech Stack C# WPF Winforms Javascript SQL Oracle Tasks Tasks range from understanding business requirements, designing application structures, business data analysis, programming WPF (Windows Presentation Foundation) applications in Visual C#.NET on both Oracle and SQL Server database, testing with users, implementation through Development, Quality Assurance (QA), Production and Disaster Recovery environments. Supporting users and writing operation documents including User Helps (manuals) will also be required. As well as application development, this role will also include all aspects of system constructions and support for existing programmes which are written as WinForms (C#.NET) applications. Also, applications written in other languages like MS VBA for Excel and Access, MS VB and MS Excel Macros will also be required. Additional Tasks Defining Database objects required in systems to connect with SQL and Oracle Database Administrators in both London and New York. Providing script for database inquiry languages, ie, T-SQL (SQL Server) and PL/SQL (Oracle) to perform data analysis based on requirements from business parties. Setting up a system distribution method to Citrix and application Servers for both Web and Window applications. Troubleshooting systems in an event of failure and implementing necessary solutions by checking Windows Operating System, Internet Information Server and any other relevant environments where the applications are running. In some case this role will act to liaise with other application support team staff. Following the existing team programming policy to keep a common development style to be shared in team members. Updating versions of MS .NET Framework and MS Visual .NET platform to include any necessary changes of existing systems running in Production. Liaising with the relevant support teams such as other Development sections, Technical Support, Network and Infrastructure and DBA where Business users experience system problems. Assessing the impact of data processing loads on SQL and Oracle database and when appropriate, finding alternative approaches. Rolling out changes with a coordination of Release manager. It is important to maintain the change history of applications GCS is acting as an Employment Business in relation to this vacancy.
QA Lead/Senior QA Tester QA Lead/Senior QA Tester/Automation Tester/Test Manager - Unit Testing, Regression Testing, Performance Testing, Functional Testing; Playwright, Tricentis, C#, Azure, CI/CD, Agile/Scrum TDD. Permanent, London, (Hybrid 3/2), £80k - £85k +Bonus +Benefits QA Lead/Senior QA Tester sought by global Law Firm. This is a senior, hands-on software testing leadership role where you'll take ownership of technical QA, automation strategy, and third-party quality governance across a range of enterprise-level projects. Working alongside other QA Leads and reporting into the QA Manager, you'll play a critical role in shaping how QA testing is delivered, driving innovation in test automation, performance testing, data quality, and AI-enabled QA practices whilst remaining hands-on for 60% of the time. You will lead/manage both internal resources and 3rd party consultancies undertaking testing work on behalf of the firm. As a Senior QA Tester/QA Lead you will be required to: Own and evolve the QA technical strategy (automation, AI, performance, data) Lead end-to-end QA processes: planning, design, execution, and closure Develop and maintain automated test strategies, plans, and cases aligned to delivery timelines Develop automation frameworks within Playwright (C#) and Tricentis Tosca as well as and CI/CD integration (Azure DevOps) testing. Drive enterprise-wide automation across desktop and integrated systems (M365, Azure) Act as QA authority on tools, frameworks, and best practice Manage internal stakeholders and oversee third-party QA delivery Drive continuous improvement and AI adoption in testing We are searching for a QA Lead/Senior Tester/Test Analyst/Automation Tester/Test Manager (Hands-On) who has been working within professional services environments such as Banking, Financial Services, Legal Services, Accountancy or from within a Big 4 consultancy such as PwC. KPMG, EY, Deloitte and can demonstrate: Experience in Quality Assurance, including 3+ years in a leadership role undertaking a range of manual and critically, automated tests across Unit, Regression, Performance and other non- Functional testing activities (UAT and Functional Testing will still form part of the role) Strong coding experience in C#/.NET (automation-focused) Proven experience with CI/CD, DevOps, and modern SDLCs Expertise in test automation frameworks (Playwright or Tricentis Tosca preferred) Experience working with enterprise systems, integrations, and third-party vendors Strong knowledge of Azure DevOps, TestRail, or similar ALM tools Solid understanding of Agile and Waterfall methodologies Excellent communication and stakeholder management skills Analytical mindset with strong attention to detail String opportunity to work across a number of integrations within a large-scale Azure environment testing multiple systems (eg, CRM, ERP, Finance, HCIM, Document Management as well as external APIs) for a high-profile company within their field.
27/03/2026
Full time
QA Lead/Senior QA Tester QA Lead/Senior QA Tester/Automation Tester/Test Manager - Unit Testing, Regression Testing, Performance Testing, Functional Testing; Playwright, Tricentis, C#, Azure, CI/CD, Agile/Scrum TDD. Permanent, London, (Hybrid 3/2), £80k - £85k +Bonus +Benefits QA Lead/Senior QA Tester sought by global Law Firm. This is a senior, hands-on software testing leadership role where you'll take ownership of technical QA, automation strategy, and third-party quality governance across a range of enterprise-level projects. Working alongside other QA Leads and reporting into the QA Manager, you'll play a critical role in shaping how QA testing is delivered, driving innovation in test automation, performance testing, data quality, and AI-enabled QA practices whilst remaining hands-on for 60% of the time. You will lead/manage both internal resources and 3rd party consultancies undertaking testing work on behalf of the firm. As a Senior QA Tester/QA Lead you will be required to: Own and evolve the QA technical strategy (automation, AI, performance, data) Lead end-to-end QA processes: planning, design, execution, and closure Develop and maintain automated test strategies, plans, and cases aligned to delivery timelines Develop automation frameworks within Playwright (C#) and Tricentis Tosca as well as and CI/CD integration (Azure DevOps) testing. Drive enterprise-wide automation across desktop and integrated systems (M365, Azure) Act as QA authority on tools, frameworks, and best practice Manage internal stakeholders and oversee third-party QA delivery Drive continuous improvement and AI adoption in testing We are searching for a QA Lead/Senior Tester/Test Analyst/Automation Tester/Test Manager (Hands-On) who has been working within professional services environments such as Banking, Financial Services, Legal Services, Accountancy or from within a Big 4 consultancy such as PwC. KPMG, EY, Deloitte and can demonstrate: Experience in Quality Assurance, including 3+ years in a leadership role undertaking a range of manual and critically, automated tests across Unit, Regression, Performance and other non- Functional testing activities (UAT and Functional Testing will still form part of the role) Strong coding experience in C#/.NET (automation-focused) Proven experience with CI/CD, DevOps, and modern SDLCs Expertise in test automation frameworks (Playwright or Tricentis Tosca preferred) Experience working with enterprise systems, integrations, and third-party vendors Strong knowledge of Azure DevOps, TestRail, or similar ALM tools Solid understanding of Agile and Waterfall methodologies Excellent communication and stakeholder management skills Analytical mindset with strong attention to detail String opportunity to work across a number of integrations within a large-scale Azure environment testing multiple systems (eg, CRM, ERP, Finance, HCIM, Document Management as well as external APIs) for a high-profile company within their field.
IT Cost Optimisation Consultant/IT Procurement Lead/Software Asset Manager - REMOTE - £640 per day outside IR35 As Principal Consultant, IT Cost Optimisation, you will lead the design and delivery of multi-vendor technology cost reduction programmes for global enterprise clients, driving measurable, sustainable savings across their entire technology portfolio. This is a founding role: you will define the methodology, select enabling tools and partners, and build the practice from the ground up. You will work collaboratively alongside Licensing and FinOps specialists, bringing deep commercial and procurement expertise to complement their technical capabilities. Key Responsibilities Lead technology portfolio cost reduction engagements for enterprise clients, delivering documented savings across multi-vendor software, hardware, cloud, professional & managed services, and telecom portfolios Design and own the IT Cost Optimisation methodology, creating repeatable frameworks, playbooks, and delivery standards Conduct vendor contract benchmarking and analysis across diverse technology categories, identifying pricing anomalies, underutilised entitlements, and renegotiation opportunities Lead complex, high-value vendor negotiations to support clients, leveraging market intelligence, competitive positioning, and commercial insight to achieve optimal contract outcomes Provide strategic procurement support for large-scale technology initiatives including ERP transformations, cloud migrations, and infrastructure refresh programmes Build and maintain a market intelligence capability covering vendor pricing trends, contract benchmarks, and negotiation strategies across a broad range of technology categories Engage and influence senior stakeholders (including CIOs, CFOs, CPOs, and Procurement Directors) presenting findings, recommendations, and business cases with clarity and commercial authority Collaborate closely with SAM and FinOps specialists to deliver integrated, holistic cost optimisation outcomes, understanding how software asset data and cloud cost visibility inform negotiation strategy Define the talent and partner ecosystem needed to scale the practice, including hiring recommendations, subcontractor relationships, and technology tool selection Contribute to business development by supporting proposals, client presentations, and thought leadership Required Qualifications 10+ years of experience in IT procurement, strategic sourcing, vendor management, or technology contract advisory (with a demonstrable focus on cost reduction outcomes) Proven track record of delivering measurable savings across multi-vendor technology portfolios Deep expertise in vendor contract negotiation across a broad range of technology categories (not limited to a single vendor or technology domain) Strong commercial and financial acumen (able to build business cases, model savings scenarios, and present ROI to C-level stakeholders) Experience working in or with a consulting, advisory, or managed services environment (comfortable operating as a trusted external advisor to enterprise clients) Demonstrated ability to build new capabilities, whether a practice, a team, a methodology, or a service offering Familiarity with Software Asset Management (SAM) and FinOps concepts, sufficient to collaborate effectively with specialists and understand how asset data informs commercial decisions (deep technical expertise in these disciplines is not required) Excellent stakeholder management and communication skills Preferred Qualifications Professional certification in procurement or sourcing: CIPS (Chartered Institute of Procurement & Supply) or CPSM (Certified Professional in Supply Management) Prior experience in a technology services company, IT consultancy, or analyst firm Exposure to Oil and Gas procurement environment Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
27/03/2026
Contractor
IT Cost Optimisation Consultant/IT Procurement Lead/Software Asset Manager - REMOTE - £640 per day outside IR35 As Principal Consultant, IT Cost Optimisation, you will lead the design and delivery of multi-vendor technology cost reduction programmes for global enterprise clients, driving measurable, sustainable savings across their entire technology portfolio. This is a founding role: you will define the methodology, select enabling tools and partners, and build the practice from the ground up. You will work collaboratively alongside Licensing and FinOps specialists, bringing deep commercial and procurement expertise to complement their technical capabilities. Key Responsibilities Lead technology portfolio cost reduction engagements for enterprise clients, delivering documented savings across multi-vendor software, hardware, cloud, professional & managed services, and telecom portfolios Design and own the IT Cost Optimisation methodology, creating repeatable frameworks, playbooks, and delivery standards Conduct vendor contract benchmarking and analysis across diverse technology categories, identifying pricing anomalies, underutilised entitlements, and renegotiation opportunities Lead complex, high-value vendor negotiations to support clients, leveraging market intelligence, competitive positioning, and commercial insight to achieve optimal contract outcomes Provide strategic procurement support for large-scale technology initiatives including ERP transformations, cloud migrations, and infrastructure refresh programmes Build and maintain a market intelligence capability covering vendor pricing trends, contract benchmarks, and negotiation strategies across a broad range of technology categories Engage and influence senior stakeholders (including CIOs, CFOs, CPOs, and Procurement Directors) presenting findings, recommendations, and business cases with clarity and commercial authority Collaborate closely with SAM and FinOps specialists to deliver integrated, holistic cost optimisation outcomes, understanding how software asset data and cloud cost visibility inform negotiation strategy Define the talent and partner ecosystem needed to scale the practice, including hiring recommendations, subcontractor relationships, and technology tool selection Contribute to business development by supporting proposals, client presentations, and thought leadership Required Qualifications 10+ years of experience in IT procurement, strategic sourcing, vendor management, or technology contract advisory (with a demonstrable focus on cost reduction outcomes) Proven track record of delivering measurable savings across multi-vendor technology portfolios Deep expertise in vendor contract negotiation across a broad range of technology categories (not limited to a single vendor or technology domain) Strong commercial and financial acumen (able to build business cases, model savings scenarios, and present ROI to C-level stakeholders) Experience working in or with a consulting, advisory, or managed services environment (comfortable operating as a trusted external advisor to enterprise clients) Demonstrated ability to build new capabilities, whether a practice, a team, a methodology, or a service offering Familiarity with Software Asset Management (SAM) and FinOps concepts, sufficient to collaborate effectively with specialists and understand how asset data informs commercial decisions (deep technical expertise in these disciplines is not required) Excellent stakeholder management and communication skills Preferred Qualifications Professional certification in procurement or sourcing: CIPS (Chartered Institute of Procurement & Supply) or CPSM (Certified Professional in Supply Management) Prior experience in a technology services company, IT consultancy, or analyst firm Exposure to Oil and Gas procurement environment Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Job Summary Brooke's work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. With a new global strategy and ambitious plans for growth this role will help improve and innovate design across all our content to drive user engagement and conversion. As a Creative Designer, you will bring our brand and mission to life through high-quality, impactful design work across a variety of offline and online assets. With our brand currently undergoing an exciting review, you will play a key role in rolling out and activating our refreshed brand identity across all channels. In this role, you'll collaborate closely with colleagues to review and update our materials, working on a diverse range of projects spanning teams such as Fundraising, Programmes, Animal Welfare, and Partnerships. You will also provide feedback on designs developed by agencies and external suppliers, ensuring alignment with our visual identity in collaboration with the Brand Engagement and Planning Manager. As a champion of the Brooke brand, you will uphold brand consistency across all design projects, manage design and brand approval processes, and oversee design support requests. To succeed in this role, you will bring proven experience as a creative designer within a multi-disciplinary graphic design role. You will demonstrate expertise in tailoring designs to meet the needs of both internal and external stakeholders. Proficiency in Adobe Creative Suite/Cloud is essential, along with a track record of producing high-quality designs, including interfaces, wireframes, storyboards, and userframes. We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you. We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
27/03/2026
Full time
Job Summary Brooke's work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. With a new global strategy and ambitious plans for growth this role will help improve and innovate design across all our content to drive user engagement and conversion. As a Creative Designer, you will bring our brand and mission to life through high-quality, impactful design work across a variety of offline and online assets. With our brand currently undergoing an exciting review, you will play a key role in rolling out and activating our refreshed brand identity across all channels. In this role, you'll collaborate closely with colleagues to review and update our materials, working on a diverse range of projects spanning teams such as Fundraising, Programmes, Animal Welfare, and Partnerships. You will also provide feedback on designs developed by agencies and external suppliers, ensuring alignment with our visual identity in collaboration with the Brand Engagement and Planning Manager. As a champion of the Brooke brand, you will uphold brand consistency across all design projects, manage design and brand approval processes, and oversee design support requests. To succeed in this role, you will bring proven experience as a creative designer within a multi-disciplinary graphic design role. You will demonstrate expertise in tailoring designs to meet the needs of both internal and external stakeholders. Proficiency in Adobe Creative Suite/Cloud is essential, along with a track record of producing high-quality designs, including interfaces, wireframes, storyboards, and userframes. We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you. We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
Business Development Manager ATS Software About the Company Our client specialises in providing cloud-based recruitment technology and managed services designed to streamline the hiring process for HR professionals, recruiters and hiring teams. Their solutions support organisations throughout the entire recruitment lifecycle, from candidate attraction and application management through to onboarding. By combining powerful recruitment software with expert support services, they help businesses improve efficiency, enhance the candidate experience and deliver more effective hiring outcomes. As part of their continued growth, they are seeking a Business Development Manager to help expand their client base, build strong commercial relationships and promote their recruitment technology solutions across the UK market. Role Overview Our client is looking for an experienced and commercially driven Business Development Manager to support the growth of their Applicant Tracking System (ATS) software and recruitment solutions. This role will focus on identifying new business opportunities, developing relationships with HR and talent acquisition leaders, and promoting their technology and services to organisations seeking to enhance and streamline their recruitment processes. Key Responsibilities Business Development and Sales: Identify and develop new business opportunities across target industries and sectors. Generate leads through outbound prospecting, networking, referrals and marketing campaigns. Manage the full sales cycle from initial engagement through to negotiation and contract agreement. Deliver product demonstrations and presentations of the ATS platform and recruitment solutions. Prepare proposals and commercial agreements tailored to client requirements. Consistently achieve and exceed agreed sales targets and revenue objectives. Sales and Marketing: Work to provide lead generation, campaigns and business development initiatives. Provide market feedback to support product positioning and marketing strategy. Represent the business at industry events, conferences and networking opportunities. Support marketing activities including webinars, case studies and thought leadership. Monitor trends within the HR technology and recruitment software market. Identify competitor activity and emerging opportunities for growth. Skills and Experience: Proven experience in business development, SaaS sales, or recruitment technology sales. Strong understanding of recruitment processes and Applicant Tracking Systems (ATS). Demonstrable track record of achieving or exceeding sales targets. Excellent communication, negotiation and presentation skills. Ability to build relationships with senior decision-makers. Experience working with CRM systems and sales pipelines. Experience: Experience within SaaS, HR technology, recruitment software, or ATS platforms would be advantageous. Key Performance Indicators: New business revenue generated. Number of new client accounts secured. Sales pipeline development and conversion rates. Contribution to marketing-generated opportunities. Client engagement and retention.
27/03/2026
Full time
Business Development Manager ATS Software About the Company Our client specialises in providing cloud-based recruitment technology and managed services designed to streamline the hiring process for HR professionals, recruiters and hiring teams. Their solutions support organisations throughout the entire recruitment lifecycle, from candidate attraction and application management through to onboarding. By combining powerful recruitment software with expert support services, they help businesses improve efficiency, enhance the candidate experience and deliver more effective hiring outcomes. As part of their continued growth, they are seeking a Business Development Manager to help expand their client base, build strong commercial relationships and promote their recruitment technology solutions across the UK market. Role Overview Our client is looking for an experienced and commercially driven Business Development Manager to support the growth of their Applicant Tracking System (ATS) software and recruitment solutions. This role will focus on identifying new business opportunities, developing relationships with HR and talent acquisition leaders, and promoting their technology and services to organisations seeking to enhance and streamline their recruitment processes. Key Responsibilities Business Development and Sales: Identify and develop new business opportunities across target industries and sectors. Generate leads through outbound prospecting, networking, referrals and marketing campaigns. Manage the full sales cycle from initial engagement through to negotiation and contract agreement. Deliver product demonstrations and presentations of the ATS platform and recruitment solutions. Prepare proposals and commercial agreements tailored to client requirements. Consistently achieve and exceed agreed sales targets and revenue objectives. Sales and Marketing: Work to provide lead generation, campaigns and business development initiatives. Provide market feedback to support product positioning and marketing strategy. Represent the business at industry events, conferences and networking opportunities. Support marketing activities including webinars, case studies and thought leadership. Monitor trends within the HR technology and recruitment software market. Identify competitor activity and emerging opportunities for growth. Skills and Experience: Proven experience in business development, SaaS sales, or recruitment technology sales. Strong understanding of recruitment processes and Applicant Tracking Systems (ATS). Demonstrable track record of achieving or exceeding sales targets. Excellent communication, negotiation and presentation skills. Ability to build relationships with senior decision-makers. Experience working with CRM systems and sales pipelines. Experience: Experience within SaaS, HR technology, recruitment software, or ATS platforms would be advantageous. Key Performance Indicators: New business revenue generated. Number of new client accounts secured. Sales pipeline development and conversion rates. Contribution to marketing-generated opportunities. Client engagement and retention.
Are you a visionary leader who thrives on complexity and excels at building powerful partnerships? We are looking for a strategic pioneer to join us on a three-year fixed-term mission as our Head of Programme Delivery for our new initiative - Tech Rescue. This role offers a chance to lead a high-profile national programme that will serve as a key plank of our new strategy. Funded by the National Lottery Climate Action Fund, this Good Things Foundation initiative will be a key plank of our new 3 year strategy, combining community action with systemic change. Why this role matters As the Head of Programme Delivery, you will bridge the gap between digital inclusion and sustainability. You'll be at the heart of a movement that turns e-waste into opportunity, ensuring that environmental action directly fuels social equity. What you'll bring to the team: Strategic Influence: You'll use your networking skills to build sustainable, collaborative ecosystems across the UK, uniting regions in the fight against e-waste. Operational Excellence: You'll lead a large, dynamic matrix team and manage three key external partners, ensuring every moving part of this ambitious machine runs smoothly. Movement Building: From orchestrating a national campaign to fostering local grassroots action, you will be the driving force behind a greener, fairer digital future. If you are ready to spearhead a national movement that brings together environmental action and social justice, we want to hear from you. Role description You will provide clear and directional leadership to a team of c. 15 matrix staff who will be working together to deliver the Tech Rescue programme. You will work collaboratively with community based organisations to co-design the programme, ensuring lived experience of exclusion and community expertise are designed into every aspect of how the programme is delivered. You will bring together a vision for a national campaign that is rooted in real life and real experience, motivating people to take action, whether that's individuals with spare devices in the cupboard, passionate champions who want to volunteer, organisations with end-of-life equipment, or policy makers who can influence regional and national change. You will establish and lead 12 cross sector regional networks, engaging with influential stakeholders who can make change happen at a local and regional level in order to build sustainable long term circular device reuse ecosystems. You will create a strong governance framework for the programme by establishing and leading a Steering Group which includes people with lived experience of digital exclusion, ensuring the project team remains accountable to digitally excluded individuals and community based organisations. You will foster a culture of continuous learning within the project team. Working collaboratively with research experts, you will ensure there is an established way of working to regularly review data and insights and use them to steer and adapt the programme as needed, whilst remaining focused on outcomes for people experiencing exclusion. Important details: Location: Sheffield (hybrid working is available). Our team is predominantly Sheffield based and you must be able to travel easily and regularly to Sheffield. We have a touch-down office in Sheffield City Centre and meeting regularly in Sheffield as a whole team is key to our culture. We operate hybrid working where all staff can work from home regularly, if they choose. Salary: £40,000 (pro rata salary for a 4 day week, based on £50,000 Full Time Equivalent), plus benefits. Contract: 4 days a week, 3 year Fixed Term contract: June 2026- May 2029. Closing date: 11.55pm Sunday 5th April. Please note, we are not currently in a position to offer remote working from abroad or provide sponsorship at this time. We will only be able to consider applications from candidates based in the UK who already have the right to work full time hours. Good Things Foundation is a registered charity in England and Wales (). How to apply We hope you will consider making an application. If you have questions about the appointment and would find it helpful to have an informal conversation with the Recruiting Manager - Sital Mistry-Lee - Associate Director of Digital Inclusion Delivery at Good Things Foundation, please contact to arrange a slot. To apply, please submit to the above email address by 11.55pm on Sunday 5th April : Your CV (no more than three sides). A supporting statement (no more than two sides) that sets out: Tell us why you want to be our Head of Programme Delivery? How will your previous skills and experience directly contribute to the delivery of this programme? Explain why social inclusion and circular economy is important to you and how this will enable you to lead a team with passion, authenticity and integrity. How have you motivated and managed matrix teams? We would also be grateful if you would complete the Equality and Diversity monitoring form on the online application process. This form is for monitoring purposes only and is not treated as part of your application. Should you require any information relating to this job application in a different format, please don't hesitate to get in touch with our recruitment team on the email address above.
27/03/2026
Full time
Are you a visionary leader who thrives on complexity and excels at building powerful partnerships? We are looking for a strategic pioneer to join us on a three-year fixed-term mission as our Head of Programme Delivery for our new initiative - Tech Rescue. This role offers a chance to lead a high-profile national programme that will serve as a key plank of our new strategy. Funded by the National Lottery Climate Action Fund, this Good Things Foundation initiative will be a key plank of our new 3 year strategy, combining community action with systemic change. Why this role matters As the Head of Programme Delivery, you will bridge the gap between digital inclusion and sustainability. You'll be at the heart of a movement that turns e-waste into opportunity, ensuring that environmental action directly fuels social equity. What you'll bring to the team: Strategic Influence: You'll use your networking skills to build sustainable, collaborative ecosystems across the UK, uniting regions in the fight against e-waste. Operational Excellence: You'll lead a large, dynamic matrix team and manage three key external partners, ensuring every moving part of this ambitious machine runs smoothly. Movement Building: From orchestrating a national campaign to fostering local grassroots action, you will be the driving force behind a greener, fairer digital future. If you are ready to spearhead a national movement that brings together environmental action and social justice, we want to hear from you. Role description You will provide clear and directional leadership to a team of c. 15 matrix staff who will be working together to deliver the Tech Rescue programme. You will work collaboratively with community based organisations to co-design the programme, ensuring lived experience of exclusion and community expertise are designed into every aspect of how the programme is delivered. You will bring together a vision for a national campaign that is rooted in real life and real experience, motivating people to take action, whether that's individuals with spare devices in the cupboard, passionate champions who want to volunteer, organisations with end-of-life equipment, or policy makers who can influence regional and national change. You will establish and lead 12 cross sector regional networks, engaging with influential stakeholders who can make change happen at a local and regional level in order to build sustainable long term circular device reuse ecosystems. You will create a strong governance framework for the programme by establishing and leading a Steering Group which includes people with lived experience of digital exclusion, ensuring the project team remains accountable to digitally excluded individuals and community based organisations. You will foster a culture of continuous learning within the project team. Working collaboratively with research experts, you will ensure there is an established way of working to regularly review data and insights and use them to steer and adapt the programme as needed, whilst remaining focused on outcomes for people experiencing exclusion. Important details: Location: Sheffield (hybrid working is available). Our team is predominantly Sheffield based and you must be able to travel easily and regularly to Sheffield. We have a touch-down office in Sheffield City Centre and meeting regularly in Sheffield as a whole team is key to our culture. We operate hybrid working where all staff can work from home regularly, if they choose. Salary: £40,000 (pro rata salary for a 4 day week, based on £50,000 Full Time Equivalent), plus benefits. Contract: 4 days a week, 3 year Fixed Term contract: June 2026- May 2029. Closing date: 11.55pm Sunday 5th April. Please note, we are not currently in a position to offer remote working from abroad or provide sponsorship at this time. We will only be able to consider applications from candidates based in the UK who already have the right to work full time hours. Good Things Foundation is a registered charity in England and Wales (). How to apply We hope you will consider making an application. If you have questions about the appointment and would find it helpful to have an informal conversation with the Recruiting Manager - Sital Mistry-Lee - Associate Director of Digital Inclusion Delivery at Good Things Foundation, please contact to arrange a slot. To apply, please submit to the above email address by 11.55pm on Sunday 5th April : Your CV (no more than three sides). A supporting statement (no more than two sides) that sets out: Tell us why you want to be our Head of Programme Delivery? How will your previous skills and experience directly contribute to the delivery of this programme? Explain why social inclusion and circular economy is important to you and how this will enable you to lead a team with passion, authenticity and integrity. How have you motivated and managed matrix teams? We would also be grateful if you would complete the Equality and Diversity monitoring form on the online application process. This form is for monitoring purposes only and is not treated as part of your application. Should you require any information relating to this job application in a different format, please don't hesitate to get in touch with our recruitment team on the email address above.
Get Staffed Online Recruitment Limited
Woking, Surrey
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
27/03/2026
Full time
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
Salary: £53,496 to £61,686, comprising a basic salary of £50,838 and a concessionary payment of £2,658. The exact salary offered within this range will depend on your skills and experience. An additional Skills Payment is available once your skills level is confirmed, £3,822 for Level 1 or £8,190 for Level 2. Flexible working: We offer a range of working patterns, including full-time, part-time, and compressed hours, with flexible start and finish times to support a healthy work-life balance. While most of our work is carried out on-site due to its sensitive nature, occasional home working may be possible depending on business needs. Find out more about flexible working on our website . GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analy0se and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ, you ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. As an Associate Solutions Architect, you ll join a specialist team delivering technology solutions that underpin some of the UK s most critical national security work. Our work is unique and often cutting-edge, giving you the opportunity to develop deep expertise in an environment unlike any other. Guided by a Senior Solutions Architect, you ll help shape designs, produce architectural artefacts, and support the teams that bring solutions to life. You ll focus on understanding business needs and translating them into solutions, balancing technical constraints, delivery plans, risks and complexity. You'll create designs, documentation and models that align with our architectural standards and strategic direction. As requirements evolve, with the support of your line manager, you'll help answer questions, clarify designs, and adapt solutions to keep projects on track. Occasional travel to sites across the UK will allow you to work closely with colleagues across the organisation. You don't need a degree or specific qualifications to apply; we're interested in your experience and your motivation to support our mission. You'll need a foundational understanding of solution architecture and some experience contributing to the design and delivery of digital or technology solutions. Experience with at least one modern framework, such as TOGAF, NIST or ITIL, is valuable, typically gained through software engineering, infrastructure, or DevOps roles. Effective communication skills and a broad technical foundation will help you explain design decisions to both technical and non-technical audiences, while confidence in influencing and negotiation will help you find solutions that work for everyone. You ll need to think critically and solve problems creatively, as the challenges you encounter here are genuinely unique and rewarding. Adaptability and effective time-management skills are also important, as priorities can shift depending on business needs. When you join us, you ll have a full induction to GCHQ so you can understand who we are and what we do. Once in your role, you ll receive formal and on-the-job training, along with all the support you need to thrive. We re committed to continuous professional development and to providing the space for you to grow, innovate and experiment. Typically, around 20% of your time is dedicated to developing yourself and supporting others. We know that development looks different for everyone, so we ll tailor our support to your learning style, whether that s through books, courses, conferences or stretch assignments. We ll cover the cost of professional qualifications and give you the time and support to achieve them. From day one, you ll have access to mentors and subject-matter experts, and we ll work with you to build a structured development plan aligned with your goals. At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website . To find out more and apply, please visit our website. To be eligible to apply, you must be a British Citizen. If you hold dual nationality, of which one component is British, you will still be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. We welcome applications from candidates of all ages, and there is no upper age limit. You can apply at 17; if successful, you will not be offered a start date prior to your 18th birthday. Full eligibility details can be found on our website.
27/03/2026
Full time
Salary: £53,496 to £61,686, comprising a basic salary of £50,838 and a concessionary payment of £2,658. The exact salary offered within this range will depend on your skills and experience. An additional Skills Payment is available once your skills level is confirmed, £3,822 for Level 1 or £8,190 for Level 2. Flexible working: We offer a range of working patterns, including full-time, part-time, and compressed hours, with flexible start and finish times to support a healthy work-life balance. While most of our work is carried out on-site due to its sensitive nature, occasional home working may be possible depending on business needs. Find out more about flexible working on our website . GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analy0se and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ, you ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. As an Associate Solutions Architect, you ll join a specialist team delivering technology solutions that underpin some of the UK s most critical national security work. Our work is unique and often cutting-edge, giving you the opportunity to develop deep expertise in an environment unlike any other. Guided by a Senior Solutions Architect, you ll help shape designs, produce architectural artefacts, and support the teams that bring solutions to life. You ll focus on understanding business needs and translating them into solutions, balancing technical constraints, delivery plans, risks and complexity. You'll create designs, documentation and models that align with our architectural standards and strategic direction. As requirements evolve, with the support of your line manager, you'll help answer questions, clarify designs, and adapt solutions to keep projects on track. Occasional travel to sites across the UK will allow you to work closely with colleagues across the organisation. You don't need a degree or specific qualifications to apply; we're interested in your experience and your motivation to support our mission. You'll need a foundational understanding of solution architecture and some experience contributing to the design and delivery of digital or technology solutions. Experience with at least one modern framework, such as TOGAF, NIST or ITIL, is valuable, typically gained through software engineering, infrastructure, or DevOps roles. Effective communication skills and a broad technical foundation will help you explain design decisions to both technical and non-technical audiences, while confidence in influencing and negotiation will help you find solutions that work for everyone. You ll need to think critically and solve problems creatively, as the challenges you encounter here are genuinely unique and rewarding. Adaptability and effective time-management skills are also important, as priorities can shift depending on business needs. When you join us, you ll have a full induction to GCHQ so you can understand who we are and what we do. Once in your role, you ll receive formal and on-the-job training, along with all the support you need to thrive. We re committed to continuous professional development and to providing the space for you to grow, innovate and experiment. Typically, around 20% of your time is dedicated to developing yourself and supporting others. We know that development looks different for everyone, so we ll tailor our support to your learning style, whether that s through books, courses, conferences or stretch assignments. We ll cover the cost of professional qualifications and give you the time and support to achieve them. From day one, you ll have access to mentors and subject-matter experts, and we ll work with you to build a structured development plan aligned with your goals. At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website . To find out more and apply, please visit our website. To be eligible to apply, you must be a British Citizen. If you hold dual nationality, of which one component is British, you will still be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. We welcome applications from candidates of all ages, and there is no upper age limit. You can apply at 17; if successful, you will not be offered a start date prior to your 18th birthday. Full eligibility details can be found on our website.
Job Title - Senior Data Manager Location - Manchester, UK Type - Contract Job Description: About the role The Trips Data Governance team manages data for all aspects of trips, excluding stays, enabling teams to understand and improve business performance and customer experience. They are currently seeking an experienced Data Manager to join their impactful Data Governance team to support the critical SAP Rise migration program. About the SAP Rise program: The programme is a key business modernisation initiative to migrate the current Booking Transport (BTL) SAP instance to a standardised cloud-based ERP system. The programme will introduce an interim architecture between the current platform and the SAP S/4 RISE ecosystem to test processes, data quality and governance, data contracts, and new capabilities, while supporting the transition to the North Star architecture where data flows directly from a modernised enterprise order platform. Role Overview: In this role, a Senior Data Manager combines technical knowledge, business insight, and expert communication to provide critical information about data systems. This position focuses on supporting business needs with high-quality data through monitoring, issue detection, impact quantification, end-to-end data corrections, standardization, and architectural optimization. A key aspect of the role is to advocate for a Data Quality mindset across the organization. You will report to a Senior Manager and collaborate with other Data Managers on strategic objectives for data quality, governance, metadata management and regulatory compliance. This is a hands-on role where you will work closely with Business Analysts, Data Engineers, Data Scientists, and Insights Analysts to build deliverables required for the SAP Rise program. Roles & Responsibilities As a Senior Data Manager I (Level G), your required competencies include: Independence in: AI & Ethics: Independent in ethical data handling, responsible AI, compliance, knowledge & prompt engineering, and AI application in Data Management. Change & Project Mgt.: Independent in change management, planning, monitoring & delivery, stakeholder management, and DQ implementation. Critical Thinking: Independent in decision making, and DQ - investigate & resolve. Data & Info. Management: Independent in MDM integrations, MDM policies, document & content life cycle, document & content classification, data risk identification, data risk decision, data risk mitigation, metadata management, and data life cycle management. Effective Communication: Independent in communication basics, cross-cultural relationships, and tailored messaging & motivational communication. Privacy & Security: Independent in high-pressure communication, regulatory knowledge, vulnerability & mitigation, and compliance-by-design. Software & Analytics: Independent in coding, visualisation, and Data Mgt. Adoption. Stewardship: Independent in identification & training. Strategy & Policy: Independent in data management strategy, policies, standards & playbooks, and maturity model & assessment. Solution Design: Independent in solution requirements. Expertise Critical Thinking: Expertise in root cause analysis. Data & Info. Management: Expertise in MDM requirements. Software & Analytics: Expertise in analysis (both listed entries), Data Mgt. Integration, and DQ Dimensions & Rules. Solution Design: Expertise in solution monitoring & iteration. Stewardship: Expertise in advocacy & support. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
27/03/2026
Contractor
Job Title - Senior Data Manager Location - Manchester, UK Type - Contract Job Description: About the role The Trips Data Governance team manages data for all aspects of trips, excluding stays, enabling teams to understand and improve business performance and customer experience. They are currently seeking an experienced Data Manager to join their impactful Data Governance team to support the critical SAP Rise migration program. About the SAP Rise program: The programme is a key business modernisation initiative to migrate the current Booking Transport (BTL) SAP instance to a standardised cloud-based ERP system. The programme will introduce an interim architecture between the current platform and the SAP S/4 RISE ecosystem to test processes, data quality and governance, data contracts, and new capabilities, while supporting the transition to the North Star architecture where data flows directly from a modernised enterprise order platform. Role Overview: In this role, a Senior Data Manager combines technical knowledge, business insight, and expert communication to provide critical information about data systems. This position focuses on supporting business needs with high-quality data through monitoring, issue detection, impact quantification, end-to-end data corrections, standardization, and architectural optimization. A key aspect of the role is to advocate for a Data Quality mindset across the organization. You will report to a Senior Manager and collaborate with other Data Managers on strategic objectives for data quality, governance, metadata management and regulatory compliance. This is a hands-on role where you will work closely with Business Analysts, Data Engineers, Data Scientists, and Insights Analysts to build deliverables required for the SAP Rise program. Roles & Responsibilities As a Senior Data Manager I (Level G), your required competencies include: Independence in: AI & Ethics: Independent in ethical data handling, responsible AI, compliance, knowledge & prompt engineering, and AI application in Data Management. Change & Project Mgt.: Independent in change management, planning, monitoring & delivery, stakeholder management, and DQ implementation. Critical Thinking: Independent in decision making, and DQ - investigate & resolve. Data & Info. Management: Independent in MDM integrations, MDM policies, document & content life cycle, document & content classification, data risk identification, data risk decision, data risk mitigation, metadata management, and data life cycle management. Effective Communication: Independent in communication basics, cross-cultural relationships, and tailored messaging & motivational communication. Privacy & Security: Independent in high-pressure communication, regulatory knowledge, vulnerability & mitigation, and compliance-by-design. Software & Analytics: Independent in coding, visualisation, and Data Mgt. Adoption. Stewardship: Independent in identification & training. Strategy & Policy: Independent in data management strategy, policies, standards & playbooks, and maturity model & assessment. Solution Design: Independent in solution requirements. Expertise Critical Thinking: Expertise in root cause analysis. Data & Info. Management: Expertise in MDM requirements. Software & Analytics: Expertise in analysis (both listed entries), Data Mgt. Integration, and DQ Dimensions & Rules. Solution Design: Expertise in solution monitoring & iteration. Stewardship: Expertise in advocacy & support. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Senior DevOps Engineer (Salesforce) - MUST HAVE CURRENT SC CLEARANCE Initial 3-month contract (possible extension) £700-£800 per day (Inside IR35) Hybrid - London, Glasgow or Cardiff - 2 days per week in the office A leading UK regulatory body is seeking an experienced Senior DevOps Engineer (Salesforce) to support the enhancement, optimisation, and automation of its Salesforce delivery pipelines and wider DevOps capability. This is a senior hands-on engineering role within a complex, multi-workstream digital environment. Role Overview You will act as a technical specialist responsible for designing, implementing, and maintaining CI/CD pipelines and automated release processes for Salesforce, using Azure DevOps (ADO) . The role involves embedding testing automation, driving high coding and security standards, and improving DevOps maturity across multiple Salesforce workstreams. This position requires deep technical knowledge of Salesforce DevOps, strong stakeholder collaboration, and the ability to deliver resilient, auditable, and repeatable deployment processes. Key Responsibilities Pipeline & Release Engineering Design and optimise CI/CD pipelines for Salesforce using Azure DevOps. Enable source-driven and metadata deployments across multiple environments. Integrate automated testing using ADO Test Plans, BrowserStack, and Playwright. Quality & Compliance Implement code quality tooling such as Salesforce Code Checker and (future) SonarCloud. Ensure releases meet security, compliance, and assurance standards. Collaboration & Leadership Work closely with Salesforce developers, architects, delivery managers, and cloud/security teams. Provide technical coaching and support to improve delivery practices. Influence DevOps standards and continuous improvement initiatives. Tooling & Automation Enhance automation frameworks across Salesforce and connected platforms. Promote Infrastructure as Code and Continuous Testing methodologies. Essential Skills & Experience Strong experience delivering and maintaining Salesforce CI/CD pipelines using Azure DevOps. Hands-on integration with automated testing and quality tools (eg, Code Checker, BrowserStack, Playwright, SonarCloud). Deep understanding of modern DevOps practices, including automated deployments, pipeline optimisation, and cloud governance. Experience in troubleshooting Salesforce deployment and release issues. Desirable Experience in enterprise or public-sector Salesforce environments. Exposure to cross-platform integrations and multi-team delivery ecosystems. Key Behaviours Communicating & Influencing Making Effective Decisions Delivering at Pace
27/03/2026
Contractor
Senior DevOps Engineer (Salesforce) - MUST HAVE CURRENT SC CLEARANCE Initial 3-month contract (possible extension) £700-£800 per day (Inside IR35) Hybrid - London, Glasgow or Cardiff - 2 days per week in the office A leading UK regulatory body is seeking an experienced Senior DevOps Engineer (Salesforce) to support the enhancement, optimisation, and automation of its Salesforce delivery pipelines and wider DevOps capability. This is a senior hands-on engineering role within a complex, multi-workstream digital environment. Role Overview You will act as a technical specialist responsible for designing, implementing, and maintaining CI/CD pipelines and automated release processes for Salesforce, using Azure DevOps (ADO) . The role involves embedding testing automation, driving high coding and security standards, and improving DevOps maturity across multiple Salesforce workstreams. This position requires deep technical knowledge of Salesforce DevOps, strong stakeholder collaboration, and the ability to deliver resilient, auditable, and repeatable deployment processes. Key Responsibilities Pipeline & Release Engineering Design and optimise CI/CD pipelines for Salesforce using Azure DevOps. Enable source-driven and metadata deployments across multiple environments. Integrate automated testing using ADO Test Plans, BrowserStack, and Playwright. Quality & Compliance Implement code quality tooling such as Salesforce Code Checker and (future) SonarCloud. Ensure releases meet security, compliance, and assurance standards. Collaboration & Leadership Work closely with Salesforce developers, architects, delivery managers, and cloud/security teams. Provide technical coaching and support to improve delivery practices. Influence DevOps standards and continuous improvement initiatives. Tooling & Automation Enhance automation frameworks across Salesforce and connected platforms. Promote Infrastructure as Code and Continuous Testing methodologies. Essential Skills & Experience Strong experience delivering and maintaining Salesforce CI/CD pipelines using Azure DevOps. Hands-on integration with automated testing and quality tools (eg, Code Checker, BrowserStack, Playwright, SonarCloud). Deep understanding of modern DevOps practices, including automated deployments, pipeline optimisation, and cloud governance. Experience in troubleshooting Salesforce deployment and release issues. Desirable Experience in enterprise or public-sector Salesforce environments. Exposure to cross-platform integrations and multi-team delivery ecosystems. Key Behaviours Communicating & Influencing Making Effective Decisions Delivering at Pace
Position Why this Role Exists: QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates. Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions. This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS s target operating model and growth strategy. As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following: Lead Business Requirements & Process Design Facilitate structured discovery workshops across multiple business functions. Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses). Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group. Translate commercial, operational, and people-related needs into system-enabled solutions. Drive alignment toward Group-standard processes across regions. Support Core Systems & Broader IT Landscape Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms. Support system enhancements and optimisation across the Microsoft Power Platform. Partner with Group IT to define and deliver requirements for internal systems supporting: People & Culture Commercial & Sales Operational fulfilment Finance Software Development environments Ensure strong cross-system data integrity and process alignment. Integration & Transformation Initiatives Support M&A integrations by analysing acquired business processes and defining migration requirements. Conduct system impact assessments and support data transition planning. Work alongside Group IT and PMO to ensure business readiness for system rollouts. Lead business-side UAT coordination and solution validation. Continuous Improvement & Governance Identify inefficiencies and drive automation or simplification opportunities. Maintain traceable requirements documentation aligned to PMO governance standards. Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability. Requirements What You'll Bring: At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation. Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable). Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT). Demonstrable experience leading workshops and influencing stakeholders without direct authority. Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance). Experience supporting system implementations, rollouts, or integrations. Excellent analytical, documentation and stakeholder management skills. Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability. Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment. Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk. Travel to QBS locations on an as-needed basis to support role responsibilities. Preferred Skills Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps). Exposure to M&A integrations or system consolidation. Understanding of API/integration concepts (REST, middleware platforms such as Boomi). Experience working within a structured PMO environment. Lean / continuous improvement mindset. Exposure to software distribution or reseller business models. Other information Benefits: £60,000 per annum KPI quarterly bonus scheme Excellent contributory pension scheme Healthcare scheme Cycle to Work Scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive. Our Commitment to Inclusion: At QBS, we believe diversity isn t just a box to tick, it s the engine that drives innovation, creativity, and growth. We re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
27/03/2026
Full time
Position Why this Role Exists: QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates. Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions. This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS s target operating model and growth strategy. As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following: Lead Business Requirements & Process Design Facilitate structured discovery workshops across multiple business functions. Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses). Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group. Translate commercial, operational, and people-related needs into system-enabled solutions. Drive alignment toward Group-standard processes across regions. Support Core Systems & Broader IT Landscape Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms. Support system enhancements and optimisation across the Microsoft Power Platform. Partner with Group IT to define and deliver requirements for internal systems supporting: People & Culture Commercial & Sales Operational fulfilment Finance Software Development environments Ensure strong cross-system data integrity and process alignment. Integration & Transformation Initiatives Support M&A integrations by analysing acquired business processes and defining migration requirements. Conduct system impact assessments and support data transition planning. Work alongside Group IT and PMO to ensure business readiness for system rollouts. Lead business-side UAT coordination and solution validation. Continuous Improvement & Governance Identify inefficiencies and drive automation or simplification opportunities. Maintain traceable requirements documentation aligned to PMO governance standards. Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability. Requirements What You'll Bring: At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation. Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable). Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT). Demonstrable experience leading workshops and influencing stakeholders without direct authority. Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance). Experience supporting system implementations, rollouts, or integrations. Excellent analytical, documentation and stakeholder management skills. Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability. Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment. Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk. Travel to QBS locations on an as-needed basis to support role responsibilities. Preferred Skills Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps). Exposure to M&A integrations or system consolidation. Understanding of API/integration concepts (REST, middleware platforms such as Boomi). Experience working within a structured PMO environment. Lean / continuous improvement mindset. Exposure to software distribution or reseller business models. Other information Benefits: £60,000 per annum KPI quarterly bonus scheme Excellent contributory pension scheme Healthcare scheme Cycle to Work Scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive. Our Commitment to Inclusion: At QBS, we believe diversity isn t just a box to tick, it s the engine that drives innovation, creativity, and growth. We re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
T2 Technical Project Manager - Q&FS Workstream for Digital Core Programme: ERP Transformation Programme (SAP S/4HANA) (ie Digital Core) Level: T2 Technical Project Manager Location: Remote Role Summary We are seeking a T2 Technical Project Manager - Quality & Food Safety (Q&FS) to support the ERP Transformation Programme. The role is responsible for the day-to-day delivery and coordination of various projects within the Q&FS workstream, working closely with Q&FS functional teams, SAP Systems Integrators, and technical teams. This is a delivery-focused Project Manager role responsible for maintaining plans, managing risks and dependencies, and coordinating activities across various workstreams. Technical understanding of SAP environments is required, but hands-on technical delivery is not required. Key Responsibilities Project Delivery Define project scope, deliverables, and success criteria Develop and maintain detailed project plans and timelines Manage milestones, dependencies, and critical paths Drive delivery of Testing & Conformance activities Ensure deliverables are completed on time Planning & Governance Maintain project plans and timelines Manage RAID logs and change request logs Provide status reporting Manage risks and dependencies Support programme governance Drive continuous improvement in delivery practices Workstream Responsibilities Lead day-to-day execution of the assigned sub-workstream Maintain and manage the project plan for assigned sub-workstream Pressure-test risks and interdependencies Coordinate change requests across workstreams and segments Coordinate Q&FS inputs into programme deliverables Coordinate Security requirements for SAP S/4 design and build Facilitate weekly workstream meetings Track sub-workstream deliverables and milestones Essentials 7+ years Project Management experience Experience managing medium-to-large projects, in complex enterprises Experience managing project plans and governance Experience managing technical or testing projects Strong risk and issue management experience Strong stakeholder management skills Strong communication skills Strong SAP experience, specifically in SAP QM and SAP IM (Inventory Management) modules Prior involvement in SAP data-related projects (data migration, data quality, data governance, etc.) Experience leading or contributing to SAP analytics/reporting initiatives Working knowledge of for project tracking and team coordination Highly Desirable Background in Quality & Food Safety (Q&FS) SAP S/4HANA programme experience ERP transformation programme experience Experience working on regulated programmes FMCG or manufacturing experience Qualifications Bachelor's Degree required Master's Degree preferred Project Management certification Randstad Technologies is acting as an Employment Business in relation to this vacancy.
27/03/2026
Full time
T2 Technical Project Manager - Q&FS Workstream for Digital Core Programme: ERP Transformation Programme (SAP S/4HANA) (ie Digital Core) Level: T2 Technical Project Manager Location: Remote Role Summary We are seeking a T2 Technical Project Manager - Quality & Food Safety (Q&FS) to support the ERP Transformation Programme. The role is responsible for the day-to-day delivery and coordination of various projects within the Q&FS workstream, working closely with Q&FS functional teams, SAP Systems Integrators, and technical teams. This is a delivery-focused Project Manager role responsible for maintaining plans, managing risks and dependencies, and coordinating activities across various workstreams. Technical understanding of SAP environments is required, but hands-on technical delivery is not required. Key Responsibilities Project Delivery Define project scope, deliverables, and success criteria Develop and maintain detailed project plans and timelines Manage milestones, dependencies, and critical paths Drive delivery of Testing & Conformance activities Ensure deliverables are completed on time Planning & Governance Maintain project plans and timelines Manage RAID logs and change request logs Provide status reporting Manage risks and dependencies Support programme governance Drive continuous improvement in delivery practices Workstream Responsibilities Lead day-to-day execution of the assigned sub-workstream Maintain and manage the project plan for assigned sub-workstream Pressure-test risks and interdependencies Coordinate change requests across workstreams and segments Coordinate Q&FS inputs into programme deliverables Coordinate Security requirements for SAP S/4 design and build Facilitate weekly workstream meetings Track sub-workstream deliverables and milestones Essentials 7+ years Project Management experience Experience managing medium-to-large projects, in complex enterprises Experience managing project plans and governance Experience managing technical or testing projects Strong risk and issue management experience Strong stakeholder management skills Strong communication skills Strong SAP experience, specifically in SAP QM and SAP IM (Inventory Management) modules Prior involvement in SAP data-related projects (data migration, data quality, data governance, etc.) Experience leading or contributing to SAP analytics/reporting initiatives Working knowledge of for project tracking and team coordination Highly Desirable Background in Quality & Food Safety (Q&FS) SAP S/4HANA programme experience ERP transformation programme experience Experience working on regulated programmes FMCG or manufacturing experience Qualifications Bachelor's Degree required Master's Degree preferred Project Management certification Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Senior Cyber Security Splunk SME Full Time Permanent Fully onsite - Moorgate, London EC2Y £80-92K basic + benefits (5% pension, 25 days hols, life insurance, medical cover) Are you an experienced Splunk SME looking for a new challenge? Do you have a strong background in Splunk, IAM and SOAR with a high level understanding of wider Splunk ecosystem, along with Incident Management, Python and Powershell skills? Here at ARM we are recruiting for a full time permanent Splunk SME for a global IT services and consultancy client of ours. Our client: They ' re a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. They ' re a rapidly growing, people-first technology organisation and part of a $1B global service provider delivering end-to-end IT Outsourcing (ITO) and Cyber Defence services to clients across the UK and beyond. Within their Security Practice, they provide a range of services including Managed Detection and Response (MDR), Vulnerability Management, Penetration Testing, Incident Response, and consultancy led Security Advisory services. You'll be joining a team that values learning, celebrates innovation, and supports your career journey every step of the way. The Opportunity: We are looking for a skilled Splunk Specialist to deliver end-to-end Splunk engagements, helping clients build and enhance their security monitoring capabilities. You will lead the full project life cycle, from requirements gathering and stakeholder engagement through to data onboarding, alert development, and dashboard creation, ensuring solutions are aligned to both business and security objectives. You will bring strong hands-on experience with Splunk Enterprise Security and a proven track record in delivering cybersecurity projects. This includes designing and implementing detection use cases, tuning alerts, and developing dashboards that provide clear, actionable insights for security operations teams. Experience with SOAR and UEBA technologies is advantageous but not essential. This role suits someone who enjoys working in a client-facing environment, solving complex challenges, and contributing to the ongoing evolution of modern Security Operations Centres. What You'll Be Doing: Design, build, and continuously enhance detection capabilities within Splunk across Linux and Windows environments, including log onboarding, normalisation, and enrichment Develop and maintain high-quality detection content such as correlation searches and risk-based alerting within Splunk Enterprise Security Write and optimise complex queries to support threat detection, proactive threat hunting, and anomaly identification Map detection logic to adversary behaviours using the MITRE ATT&CK Framework, ensuring effective coverage of tactics, techniques, and procedures Work with the wider Splunk ecosystem, including tools like TrackMe, and contribute to automation and orchestration initiatives (including exposure to SOAR where applicable) Leverage Scripting languages such as Python and PowerShell to automate detection logic, enrich data, and integrate with security workflows Provide mentorship and technical guidance to junior engineers, particularly on Splunk Back End activities such as data ingestion, parsing, indexing, and troubleshooting Collaborate closely with SOC analysts, incident responders, and global engineering teams to improve detection and response capabilities Apply strong analytical and problem-solving skills to translate threat intelligence into actionable detection use cases and continuously improve security operations What We ' re Looking For: Essential: Experience working on multiple projects with broad scope, ambiguity, and a high degree of difficulty Demonstrable proficiency across a wide range of IT and cybersecurity technologies Strong knowledge of key cybersecurity domains, including Identity and Access Management and Incident Management High-level analytical ability to solve unusual and complex problems Ability to maintain up-to-date working knowledge of cybersecurity principles and best practices Experience in senior stakeholder management and providing clear, relevant management reporting, professional communication - written and verbal. Eligibility to work in the UK. Desirable: Experience in technology projects such as cyber infrastructure implementation or replacement initiatives Understanding of global program structures, launch plans, timing, and ownership Ability to coach and mentor team members through knowledge transfer and constructive feedback Some of the benefits include: Healthcare and dental insurance Company pension is matched up to 5% 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days Life assurance - 4 x annual salary Cycle to work scheme Client prioritises internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
27/03/2026
Full time
Senior Cyber Security Splunk SME Full Time Permanent Fully onsite - Moorgate, London EC2Y £80-92K basic + benefits (5% pension, 25 days hols, life insurance, medical cover) Are you an experienced Splunk SME looking for a new challenge? Do you have a strong background in Splunk, IAM and SOAR with a high level understanding of wider Splunk ecosystem, along with Incident Management, Python and Powershell skills? Here at ARM we are recruiting for a full time permanent Splunk SME for a global IT services and consultancy client of ours. Our client: They ' re a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. They ' re a rapidly growing, people-first technology organisation and part of a $1B global service provider delivering end-to-end IT Outsourcing (ITO) and Cyber Defence services to clients across the UK and beyond. Within their Security Practice, they provide a range of services including Managed Detection and Response (MDR), Vulnerability Management, Penetration Testing, Incident Response, and consultancy led Security Advisory services. You'll be joining a team that values learning, celebrates innovation, and supports your career journey every step of the way. The Opportunity: We are looking for a skilled Splunk Specialist to deliver end-to-end Splunk engagements, helping clients build and enhance their security monitoring capabilities. You will lead the full project life cycle, from requirements gathering and stakeholder engagement through to data onboarding, alert development, and dashboard creation, ensuring solutions are aligned to both business and security objectives. You will bring strong hands-on experience with Splunk Enterprise Security and a proven track record in delivering cybersecurity projects. This includes designing and implementing detection use cases, tuning alerts, and developing dashboards that provide clear, actionable insights for security operations teams. Experience with SOAR and UEBA technologies is advantageous but not essential. This role suits someone who enjoys working in a client-facing environment, solving complex challenges, and contributing to the ongoing evolution of modern Security Operations Centres. What You'll Be Doing: Design, build, and continuously enhance detection capabilities within Splunk across Linux and Windows environments, including log onboarding, normalisation, and enrichment Develop and maintain high-quality detection content such as correlation searches and risk-based alerting within Splunk Enterprise Security Write and optimise complex queries to support threat detection, proactive threat hunting, and anomaly identification Map detection logic to adversary behaviours using the MITRE ATT&CK Framework, ensuring effective coverage of tactics, techniques, and procedures Work with the wider Splunk ecosystem, including tools like TrackMe, and contribute to automation and orchestration initiatives (including exposure to SOAR where applicable) Leverage Scripting languages such as Python and PowerShell to automate detection logic, enrich data, and integrate with security workflows Provide mentorship and technical guidance to junior engineers, particularly on Splunk Back End activities such as data ingestion, parsing, indexing, and troubleshooting Collaborate closely with SOC analysts, incident responders, and global engineering teams to improve detection and response capabilities Apply strong analytical and problem-solving skills to translate threat intelligence into actionable detection use cases and continuously improve security operations What We ' re Looking For: Essential: Experience working on multiple projects with broad scope, ambiguity, and a high degree of difficulty Demonstrable proficiency across a wide range of IT and cybersecurity technologies Strong knowledge of key cybersecurity domains, including Identity and Access Management and Incident Management High-level analytical ability to solve unusual and complex problems Ability to maintain up-to-date working knowledge of cybersecurity principles and best practices Experience in senior stakeholder management and providing clear, relevant management reporting, professional communication - written and verbal. Eligibility to work in the UK. Desirable: Experience in technology projects such as cyber infrastructure implementation or replacement initiatives Understanding of global program structures, launch plans, timing, and ownership Ability to coach and mentor team members through knowledge transfer and constructive feedback Some of the benefits include: Healthcare and dental insurance Company pension is matched up to 5% 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days Life assurance - 4 x annual salary Cycle to work scheme Client prioritises internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager/Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
27/03/2026
Full time
Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager/Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Cambridge University Press & Assessment
Cambridge/Hybrid with 2 days a week minimum in the office
Job Title: Security Risk Lead
Salary: £53,300 - £71,300
Location: Cambridge/Hybrid with 2 days a week minimum in the office
Contract: Permanent
Hours: 35 hour per week
Join our organisation as a Security Risk Lead . Utilise your expertise and drive to safeguard operations in this impactful role.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About the role
The Security Risk Lead plays a pivotal role by driving Cambridge University Press & Assessment's security risk management strategy. This position is responsible for identifying, assessing, and mitigating operational, financial, and strategic security risks across the organisation to ensure a resilient and compliant security framework.
Overseeing the Security Risk Manager, the Security Risk Lead will work closely with senior stakeholders to develop and embed risk management processes that align with the organisation's priorities. They will also take the lead on key initiatives to reduce the organisation's risk exposure, delivering critical risk insights, reports
Lead and improve the security risk management strategy, in line with Enterprise risk strategy, identifying, analysing, and evaluating risks that may affect the organisation.
Implement controls to mitigate risks and ensure effective execution.
Manage and support the Security Risk Manager. Prepare and present regular risk reports for senior management.
Oversee the analysis and monitoring of risks, ensuring emerging risks are flagged. Ensure compliance with regulatory requirements.
Monitor industry trends and best practices.
Collaborate with the Head of Security GRC and teams to manage incidents and propose corrective actions.
Provide risk management training and develop a risk-aware culture.
Support the development of security risk policies and frameworks.
Collect data for risk assessments and foster a collaborative risk management approach. Provide risk management input on key projects.
Represent the organisation in industry forums.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You We are looking for someone with extensive knowledge of security risk management frameworks and methodologies (e.g., ISO 31000, 27001, 27005, NIST) and regulatory requirements in the industry
The ideal candidate will have a relevant degree in Risk Management, Finance, Business, or a related field, or appropriate business experience, along with active CRISC or 27005 Risk Manager certification
You should have a minimum of 5 years or demonstrated experience in a governance, risk, or compliance role within an information security context
Strong analytical and problem-solving abilities, excellent written and verbal communication skills, and proficiency in risk management software and MS Office Suite are essential
You should be detail-oriented with strong organisational and project management skills, and able to work well in a team-oriented environment and build relationships with stakeholders.
If you meet the above minimum requirements, we encourage you to apply.
Your application will be even stronger if you can also demonstrate the following desirable criteria:
Design or implementation of parts of or all of a Risk Management Framework
Managed risks within an operational environment
Developed risk management recommendations for senior leadership
Managed and maintained a comprehensive risk management framework, including risks registers, control tracking, governance fora and reporting measures
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 17 April 2026 . We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes
If you are shortlisted and progressed through the stages, you can expect:
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
27/03/2026
Full time
Job Title: Security Risk Lead
Salary: £53,300 - £71,300
Location: Cambridge/Hybrid with 2 days a week minimum in the office
Contract: Permanent
Hours: 35 hour per week
Join our organisation as a Security Risk Lead . Utilise your expertise and drive to safeguard operations in this impactful role.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About the role
The Security Risk Lead plays a pivotal role by driving Cambridge University Press & Assessment's security risk management strategy. This position is responsible for identifying, assessing, and mitigating operational, financial, and strategic security risks across the organisation to ensure a resilient and compliant security framework.
Overseeing the Security Risk Manager, the Security Risk Lead will work closely with senior stakeholders to develop and embed risk management processes that align with the organisation's priorities. They will also take the lead on key initiatives to reduce the organisation's risk exposure, delivering critical risk insights, reports
Lead and improve the security risk management strategy, in line with Enterprise risk strategy, identifying, analysing, and evaluating risks that may affect the organisation.
Implement controls to mitigate risks and ensure effective execution.
Manage and support the Security Risk Manager. Prepare and present regular risk reports for senior management.
Oversee the analysis and monitoring of risks, ensuring emerging risks are flagged. Ensure compliance with regulatory requirements.
Monitor industry trends and best practices.
Collaborate with the Head of Security GRC and teams to manage incidents and propose corrective actions.
Provide risk management training and develop a risk-aware culture.
Support the development of security risk policies and frameworks.
Collect data for risk assessments and foster a collaborative risk management approach. Provide risk management input on key projects.
Represent the organisation in industry forums.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You We are looking for someone with extensive knowledge of security risk management frameworks and methodologies (e.g., ISO 31000, 27001, 27005, NIST) and regulatory requirements in the industry
The ideal candidate will have a relevant degree in Risk Management, Finance, Business, or a related field, or appropriate business experience, along with active CRISC or 27005 Risk Manager certification
You should have a minimum of 5 years or demonstrated experience in a governance, risk, or compliance role within an information security context
Strong analytical and problem-solving abilities, excellent written and verbal communication skills, and proficiency in risk management software and MS Office Suite are essential
You should be detail-oriented with strong organisational and project management skills, and able to work well in a team-oriented environment and build relationships with stakeholders.
If you meet the above minimum requirements, we encourage you to apply.
Your application will be even stronger if you can also demonstrate the following desirable criteria:
Design or implementation of parts of or all of a Risk Management Framework
Managed risks within an operational environment
Developed risk management recommendations for senior leadership
Managed and maintained a comprehensive risk management framework, including risks registers, control tracking, governance fora and reporting measures
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 17 April 2026 . We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes
If you are shortlisted and progressed through the stages, you can expect:
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
UCD Service Designer - Central Government Location: Remote (Occasional travel to Telford) Clearance: BPSS Contract: 6-month rolling IR35: Inside IR35 Experience: Must have Central Government experience Overview We are seeking an experienced UCD Service Designer to support a major Central Government digital transformation programme. This role focuses exclusively on user-centred service design , not Service Management or ITIL. You will work within a multidisciplinary delivery team to design intuitive, accessible and user-focused services that meet GDS standards. The role is predominantly remote, with occasional travel required to Telford for workshops or key meetings. Key Responsibilities Lead end-to-end user-centred service design activities. Collaborate with user researchers, product managers, interaction designers and technical teams. Map complex service journeys and identify opportunities for improvement. Create service blueprints, journey maps, prototypes and other UCD artefacts. Facilitate workshops, co-design sessions and stakeholder discussions. Support continuous improvement across services and workflows. Essential Skills & Experience Strong background as a User-Centred Design (UCD) Service Designer . Proven experience working within UK Central Government . Ability to design end-to-end services grounded in user needs and evidence. Skilled in creating service maps, blueprints, and prototypes. Strong communication and stakeholder-management skills. Experience working within agile, multidisciplinary teams Desirable Experience designing services in complex, regulated or large-scale environments. Familiarity with government digital transformation programmes.
27/03/2026
Contractor
UCD Service Designer - Central Government Location: Remote (Occasional travel to Telford) Clearance: BPSS Contract: 6-month rolling IR35: Inside IR35 Experience: Must have Central Government experience Overview We are seeking an experienced UCD Service Designer to support a major Central Government digital transformation programme. This role focuses exclusively on user-centred service design , not Service Management or ITIL. You will work within a multidisciplinary delivery team to design intuitive, accessible and user-focused services that meet GDS standards. The role is predominantly remote, with occasional travel required to Telford for workshops or key meetings. Key Responsibilities Lead end-to-end user-centred service design activities. Collaborate with user researchers, product managers, interaction designers and technical teams. Map complex service journeys and identify opportunities for improvement. Create service blueprints, journey maps, prototypes and other UCD artefacts. Facilitate workshops, co-design sessions and stakeholder discussions. Support continuous improvement across services and workflows. Essential Skills & Experience Strong background as a User-Centred Design (UCD) Service Designer . Proven experience working within UK Central Government . Ability to design end-to-end services grounded in user needs and evidence. Skilled in creating service maps, blueprints, and prototypes. Strong communication and stakeholder-management skills. Experience working within agile, multidisciplinary teams Desirable Experience designing services in complex, regulated or large-scale environments. Familiarity with government digital transformation programmes.
Senior Infrastructure Engineer - Permanent (Hybrid) Harvey Nash is delighted to be supporting a leading public sector body in the recruitment of a talented Senior Infrastructure Engineer. This is an exciting opportunity to join a respected, forward-thinking organisation for a motivated Infrastructure professional keen to develop their skills and progress towards architecture. In this role, you will take ownership of designing and delivering robust, scalable, and secure infrastructure solutions across a hybrid cloud environment. Working closely with architects, project managers, and technical teams, you will translate high-level concepts into practical implementations while championing best practice, innovation, and technical excellence. Key Responsibilities Design and deliver end-to-end infrastructure solutions for complex, enterprise-scale projects across a hybrid cloud environment ( Azure and on-premise ). Act as the technical lead for infrastructure components within projects, collaborating with architects, project managers, developers, and support teams. Serve as a subject matter expert across core infrastructure technologies including networking, compute, virtualisation, storage, Microsoft technologies, and cloud. Contribute to infrastructure automation through Scripting and coding using PowerShell, Python, Bicep, and GitHub. About You Experience delivering infrastructure projects in large, complex, highly regulated hybrid cloud environments. Deep knowledge of core infrastructure technologies, including HPE Synergy, HPE SAN, VMware, Windows Server, Microsoft technologies (AD, DNS, DHCP, SQL, MDE, MSCM), and network/Firewall components. Hands-on experience with Azure, infrastructure-as-code, and automated deployments whilst also having up-to-date knowledge and experience with on-premise technology. Excellent analytical and problem-solving skills, with the ability to handle complex challenges and tight deadlines. Senior Infrastructure Engineer - Permanent (Hybrid)
27/03/2026
Full time
Senior Infrastructure Engineer - Permanent (Hybrid) Harvey Nash is delighted to be supporting a leading public sector body in the recruitment of a talented Senior Infrastructure Engineer. This is an exciting opportunity to join a respected, forward-thinking organisation for a motivated Infrastructure professional keen to develop their skills and progress towards architecture. In this role, you will take ownership of designing and delivering robust, scalable, and secure infrastructure solutions across a hybrid cloud environment. Working closely with architects, project managers, and technical teams, you will translate high-level concepts into practical implementations while championing best practice, innovation, and technical excellence. Key Responsibilities Design and deliver end-to-end infrastructure solutions for complex, enterprise-scale projects across a hybrid cloud environment ( Azure and on-premise ). Act as the technical lead for infrastructure components within projects, collaborating with architects, project managers, developers, and support teams. Serve as a subject matter expert across core infrastructure technologies including networking, compute, virtualisation, storage, Microsoft technologies, and cloud. Contribute to infrastructure automation through Scripting and coding using PowerShell, Python, Bicep, and GitHub. About You Experience delivering infrastructure projects in large, complex, highly regulated hybrid cloud environments. Deep knowledge of core infrastructure technologies, including HPE Synergy, HPE SAN, VMware, Windows Server, Microsoft technologies (AD, DNS, DHCP, SQL, MDE, MSCM), and network/Firewall components. Hands-on experience with Azure, infrastructure-as-code, and automated deployments whilst also having up-to-date knowledge and experience with on-premise technology. Excellent analytical and problem-solving skills, with the ability to handle complex challenges and tight deadlines. Senior Infrastructure Engineer - Permanent (Hybrid)
