6 jobs found

Location: London (Hybrid - 2 days WFH, subject to business need) Contract: Permanent, Full-Time Hours: 9:00am - 5:30pm (additional hours as required; on-call to be confirmed) Overview of Role The Engineer - Platform Engineering is responsible for developing pipelines and automation scripts to deliver IT infrastructure across both public and private cloud environments, incorporating security best practices throughout. This role partners closely with infrastructure and application teams to identify automation opportunities, design reusable solutions, and support adoption across the wider IT function. The position also provides operational support for core cloud infrastructure technologies and acts as a third-line escalation point where required. Key Responsibilities Work with infrastructure and application teams to identify automation opportunities and prioritise initiatives. Provide effort and impact assessments to support automation roadmaps. Design and develop standardised CI/CD pipelines for infrastructure deployment. Act as a subject matter expert in infrastructure automation, mentoring colleagues and promoting best practice. Integrate tooling (eg, ServiceNow) for automated provisioning and service workflows. Design, develop, and deploy modular cloud-based systems. Maintain and optimise cloud solutions in line with security policies and best practices. Identify and remediate infrastructure vulnerabilities and deployment issues. Develop and document cloud standards, guardrails, and best practices. Ensure CMDB accuracy using automation wherever possible. Operationalise proof-of-concept solutions into production-ready platforms. Collaborate with Infrastructure, Application, and Security Architects during solution design. Engage with vendors to test and benchmark new technologies. Ensure business continuity and disaster recovery standards are Embedded in infrastructure design. Act as third-line escalation support for IT Operations. Maintain accurate documentation, time tracking, and change management compliance. Contribute to process improvement and foster strong working relationships across IT teams globally. Qualifications Bachelor's degree in a related field (or equivalent experience). Microsoft Azure certification preferred. Experience & Technical Skills Required: Minimum 5 years' relevant experience. Proven experience developing automation solutions from ideation to deployment. CI/CD tooling experience. Strong Scripting and pipeline development capability. Terraform. Linux. Git version control. Automation across public cloud platforms. Strong understanding of Information Security best practices. Preferred: GitHub and GitHub Actions. Microsoft Azure. PowerShell. Kubernetes. Python. Ansible. Visual Studio Code. Windows Server and Active Directory. ServiceNow integrations. Packer (server imaging). VMware, Cisco UCS, Dell EMC (private cloud infrastructure). Cisco ACI, F5, Palo Alto (private cloud networking). Personal Attributes Strong written and verbal communication skills. Ability to work effectively in diverse, global teams. Resilient and able to work under pressure with shifting priorities. Self-starter with strong initiative. Detail-oriented with excellent organisational skills. Strong analytical and strategic problem-solving ability. Committed to continuous improvement and challenging the status quo. Comfortable handling sensitive information with discretion.

Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major CMDB platform such as: • ServiceNow CMDB • Jira / Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with both technical and nontechnical stakeholders. This would suit someone who has high attention to detail and commitment to data accuracy, ownership mindset with a strong sense of responsibility who can work cross-functionally and influence without authority. Ensuring all Configuration Items (CIs) and their relationships are properly identified, recorded, controlled, and kept up to date to support effective IT service delivery, impact assessment, change management, compliance, and operational stability. Working closely with engineering, cloud, and service management teams to ensure the CMDB becomes a single, trusted source of truth for the technology estate. CMDB Ownership and Governance CI Discovery, Integration & Data Quality Service Mapping & Dependency Modelling Support for ITSM Processes Reporting & Data Insights Stakeholder Collaboration Preferred Certifications: ITIL Foundation v3/v4 (minimum), ITIL Specialist or higher certifications (advantageous), Platform-specific CMDB certifications (e.g., ServiceNow CISCMDB) are highly desirable. • Security clearance will be mandatory and ability to attain higher clearance levels is essential.

Job title : ServiceNow Solution/Technical Architect Duration : 6 months Day rate : 675 per day (Inside IR35, PAYE) Location : 2 days per week in Stratford, London office (moving to 50% in office from 1 September) Your recruitment contact is Olivia via About the organisation Our client is an independent regulatory body in the UK responsible for ensuring the financial markets work well for the consumers and the economy, promoting market integrity and effective competition. The team The ServiceNow Solution/Technical Architect role will include taking part in the SDLC process end to end, engaging with the stakeholders, gathering requirements, documenting, identifying solutions, provide guidance and technically support the development team to deliver the business requirement. It is the responsibility of the person in this role to support the Product Owner for the strategic delivery of ServiceNow enhancements and upgrades. It is also expected for you to produce and maintain high quality documentations and present them in the architecture design authorities. As a successful ServiceNow Solution/Technical Architect, you will be working within the ERP Product Group DevOps team within our Data Tech and Innovation (DTI) division. Collaborating with the ERP Product Group, key business owners and SMEs you will be responsible for delivering improvements and complex requirements on the platform by identifying and proposing best solutions with a strategic mindset and work alongside the Product owner to achieve the strategic missions of the platform thereby delivering value to the organisation. Role responsibilities: As a solution architect you will be responsible for engaging with stakeholders and business both proactively and reactively, to gather requirements and identify the best possible and creative solutions Document the Architecture decision papers and Architecture design documents, present them in the various decision authorities within FCA with conviction Work alongside the product owner to develop and maintain the strategic road map of the platform based on the developments happening within FCA, on the platform and in the technology world in general Make sure the technical documentation of the platform is up to date and make active contributions to it regularly Wearing your Technical architect hat, you will be capable of analysing the solutions, breakdown the requirements into stories for the developers. Ensure that the developers are following best practices while developing the stories by providing clear guidance and reviews You will be ready to roll your sleeves up and do some complex development work, integrations, develop POCs where the development team lack the skills or unable to deliver to the timeline Skills : Technical experience : 5+ years of experience on ServiceNow platform in the capacity of architecting, administering, developing, and supporting the toolset Excellent command on ITOM discovery, ITSM and CMDB modules Excellent command on the platform basics including ACLs, UI policies, Client scripts, UI actions, Business rules, Workflows, Flow Designer, Mid Server configuration and ServiceNow best practices Exposure to SecOps modules especially SIR and Vulnerability Response, HRSD will be desirable Expertise in Java scripting, integrations using Data source, REST/SOAP APIs, Integration hub etc following the best practices Experience as a solution architect, working in professional services, financial services, or the public sector / regulated environment, using architecture methodologies and tools (TOGAF, EA Sparx, RSA etc) to deliver sound high level technical designs, architecture deliverables and providing advice and guidance in relation to maintenance of an architecture road map Experience in complex and significant n-tier implementations ( 5M+), delivering architecture artefacts to software project management, SDLC, SCRUM, Agile methodologies Role-specific skills and behaviours : Ability to forge strong working relationship with stakeholders and team members Support Product Owner in their activities of prioritization, planning and release activities whilst playing an active role in the team Gather and review business, technical and operational requirements, and related information to ensure quality inputs enabling effective designs and builds that can be tested and implemented. Foster a culture of collaboration, continuous improvement, pride for the job done, psychological safety and team happiness. Disability Confident: our hiring approach We're proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role's key requirements. What are the next steps? If you are interested in the role, click the apply button and we will get in touch with you to discuss next steps.

MERITUS Talent are working with one of the World's leading aeropsace & aviation organisations for the recruitment of a Configuration Managet to join their Portsmouth office on a full-time basis. The role requires an on-site presence, and is paying 41ph via Umbrella. The successfuly candidate should either hold or be eligible for SC Clearance, and hold sole British citizenship. Overview This role sits within the Configuration and Data Management team and is responsible for ensuring adherence to internal guidelines and industry best practices across Configuration Management processes. Acting as the first line of support and training for Product Lifecycle Management and Configuration Management Database users, you'll work closely with project, product, and service teams. You will oversee and support CM activities, provide internal and external stakeholder guidance, contribute to process improvements, and maintain system compliance in a highly regulated environment. Key Responsibilities Perform CM activities: identification, control, planning, change, status accounting, and audit. Maintain and distribute controlled documentation and data in the CMDB. Generate reports for team leads, project managers, or product/service teams. Act as the CADM focal point for one or more assigned projects, with support from team members. Ensure CMDB/PLM systems are maintained in a suitable operational state. Handle document control, quality checks, internal and external distribution, and structure creation within the CMDB. Respond to and support CADM-related queries from project stakeholders. Drive and support continuous improvement initiatives within the CADM function. Coordinate the creation and management of configuration structures such as BOMs and Product Trees. Manage Configuration Control Boards including initiation, assessment, facilitation, agendas, and reporting. Develop and improve CM processes and support system tool enhancements. Create and maintain Configuration and Data Management Plans, and Change Management Plans for specific projects. Monitor workload and resource allocation for assigned projects. Liaise with customers to ensure configuration requirements are met without negative impact on cost or schedule. Essential Skills and Experience Strong knowledge of Configuration Management principles: identification, structure, change, baseline, status accounting, and audits. Experienced with PLM/PDM tools Proficiency in MS Office and file/data management software. Good understanding of the product lifecycle. Experience in setting up CM processes on new projects. High level of digital literacy and attention to detail. Excellent written and verbal communication skills in English. Eligibility to work with ITAR-controlled data. Desirable Skills CMII or equivalent Configuration Management certification. Experience working with customer stakeholders in a liaison role. Familiarity with APQP and related standards. Understanding of sensitive data environments. Knowledge of European languages. Minimum 5 years' experience in Configuration Management in a technical or data-centric environment.

Whitebridge is looking for an IT Asset Management (ITAM) Manager to join our FTSE100 client. Experience required 7+ years of experience in IT Asset Management , demonstrating a strong understanding of ITAM principles, methodologies, and best practices. 3+ years of experience in leading and managing teams, including performance management and skills development. Comprehensive knowledge of industry standards such as ISO:19770-1. Strong knowledge and 3+ years of experience working with a CMDB and the specific business services that it supports. Strong knowledge of hardware asset management policies and procedures, and 3+ years of experience working in hardware asset management. 5 years of ITAM tool experience, such as ServiceNow, Snow, Flexera etc. Proven ability and 5 years of experience in developing, implementing, and managing ITAM policies, processes, and procedures. Excellent communication, interpersonal, and stakeholder management skills, with the ability to effectively collaborate with cross-functional teams and external vendors. Strong analytical and problem-solving skills, with the ability to analyse data, identify trends, and develop actionable insights. In depth knowledge of licensing agreements involving software, including Microsoft, IBM, and Oracle. Strong understanding of software licensing models and compliance requirements . Strong vendor management and negotiation skills. Proven ability to conduct ITAM program assessments, identify areas for improvement, and drive continuous improvement initiatives. Strong ability to carry out assigned tasks independently with little supervision. Desirable ITIL v4 Foundation certification. Possess IAITAM Certification(s), such as Certified Hardware Asset Management Professional (CHAMP), Certified Software Asset Manager (CSAM), and Certified IT Asset Manager (CITAM). Possess relevant tooling certification(s) eg ServiceNow Certified Implementation Specialist - Hardware Asset Management, ServiceNow Certified Implementation Specialist - Software Asset Management. Possess industry certifications, such as FinOps (FinOps Foundation). Experience in a global organisation with complex IT environments. The successful applicant should be able to commit to starting ASAP. The role will be a mix of working from home and the Havant office. The role will be umbrella based working. Direct applicants only please.

Salary £55k+ (negotiable)  Permanent, full time London, Blackfriars   Reporting to senior management, this is a new hands on technical role with global accountability for all production systems. The ideal candidate will possess a broad range of technical experience, be highly motivated and will likely come from a role with similar responsibilities. About us Sensical is a small and growing IT MSP and consultancy based in the City of London.  Our customers are SMEs within financial services and other sectors that value expert advice, system reliability and high-quality support that is a cut above the average. We are a friendly close-knit and supportive team of experts. Role Summary Accountable for availability and performance of IT systems for Sensical and its customers. Technologies: VMware, SANs, Windows & Linux Server + much more. Hands on highly technical role. Monitoring of all IT systems. Developing and executing IT system maintenance plans. Identifying IT system risks and maintain IT system risk log (security, capacity, resilience etc.). Planning and carrying out projects to improve IT systems.   Role Description Reporting to director level and working alongside heads of department for support and project delivery, this highly technical role will have sole responsibility for planning and executing the discovery, documentation, monitoring, ongoing maintenance, and continual improvement of all internal and customer production systems under support. The ideal candidate must be highly organised, possess expert technical knowledge and be able to quickly master complex technical systems, their component parts, and interdependencies. The role will suit a highly motivated individual with a passion for quality and the drive to seek out and own potential issues and opportunities for system improvement. This role has no direct reports but will work closely with existing engineering resources, who can take responsibility for systems as directed. Job Role Ownership of all production infrastructure. Responsible for infrastructure management standards and discovery: Accountable for the creation and refinement of the standards for in-life infrastructure management (including support documentation, monitoring, risk & optimisation identification, backup, patching and maintenance schedules). Accountable for ensuring existing in-life systems meet the infrastructure management standards. Accountable for discovery of new systems and ensuring they meet the infrastructure management standards. Responsible for infrastructure health & maintenance: Accountable for the ongoing health, availability, and performance of all production infrastructure. Accountable for timely maintenance of all production infrastructure, i.e., developing and implementing proactive maintenance tasks and schedules. Accountable for suitable vendor support contracts being in place. Accountable for proactive infrastructure monitoring, backup and DR. Accountable for ongoing identification and prioritisation of infrastructure risks and optimisations. Teamwork: Development and maintenance of a production infrastructure knowledge and skills matrix, identifying gaps for resolution. Clear delegation of infrastructure management responsibilities to engineers in the Support and Delivery departments where appropriate. Support: Responsible for Major Incident Resolution and Root Cause Analysis. Relevant Skills and Experience Experience of directly delivering 3rd and 4th line support of complex systems. Strong analytical and problem-solving skills. Excellent documentation skills and attention to detail. Past experience of documenting complex systems for the purposes of in-life management. Ability to continually and quickly become a technical expert in new systems and vendors. Familiarity with asset management, CMDB and documentation systems. Great team player. Required technologies: Sensical is technology agnostic, however the main technologies in use for which we require expert knowledge are: Windows Server, VMware, iSCSI and FC SANs, Veeam, RDS, Citrix and Microsoft Exchange. The majority of systems are in private cloud but an increasing proportion are in public cloud. Desirable technologies: Networking and Linux Server OS, AWS and Azure / Office 365.