Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
23/12/2025
Full time
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Role: Google Cloud Architect Location: London or ManchesterCareer Level: Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Our Team Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. Join us and help build what matters. We are seeking a Google Cloud Architect to join the Accenture Google Business Group (AGBG) within Accenture Technology in the UK, specifically focused on our UK public sector clients. You'll be part of a team that engineers and implements the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. As a Google Cloud Architect, you will: Lead the technical architecture and delivery of Google Cloud solutions for public sector clients Design, deploy, and operate secure Google Cloud solutions both on client sites and internal reference implementations Provide technical guidance and mentorship to small teams ensuring successful project delivery Leverage your deep knowledge of Google Cloud architecture and engineering to deliver enterprise grade solutions
04/03/2026
Full time
Role: Google Cloud Architect Location: London or ManchesterCareer Level: Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Our Team Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. Join us and help build what matters. We are seeking a Google Cloud Architect to join the Accenture Google Business Group (AGBG) within Accenture Technology in the UK, specifically focused on our UK public sector clients. You'll be part of a team that engineers and implements the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. As a Google Cloud Architect, you will: Lead the technical architecture and delivery of Google Cloud solutions for public sector clients Design, deploy, and operate secure Google Cloud solutions both on client sites and internal reference implementations Provide technical guidance and mentorship to small teams ensuring successful project delivery Leverage your deep knowledge of Google Cloud architecture and engineering to deliver enterprise grade solutions
Are you an Infrastructure Manager with a solid technical background looking for a new role? Sopra Steria's Aerospace, Defence and Security sector is currently recruiting for an Infrastructure Manager to help support a high-performing, key account within the business. The key experience required to be a success in this role would be good interpersonal skills from direct people management to the management of both internal and external stakeholders. The ideal candidate would also have come from a technical background with an understanding of areas including Server, Database, Linux, Backup & Storage and Security. This position will focus on the line management of several technical "Towers" within the account and the relationship and interaction with tower leads as well as the higher echelons of management as well as to interface directly with the account. We are comfortable with a hybrid working arrangement for this role, being based local to hubs in either Stevenage or Portsmouth is ideal. There will also be travel to our office in Newport. Due to the sensitivity of the project, we are only able to progress with candidates eligible for SC clearance. What you'll be doing Oversee day-to-day infrastructure operations. Technical oversight of client back-office systems, such as Windows and Unix Server estates, Storage & Backup technologies, Databases, Identity & Access Management (IAM), and Messaging platforms. Collaborate with Product Delivery Managers and adjacent technical teams on the client side. Ensure adherence to security policies and compliance requirements, including all patching activities. Track improvement ideas, prioritise based on business impact, and present outcomes to stakeholders. Act as a key point of contact for client stakeholders. What You'll bring: Excellent leadership and communication skills. Proven experience working in a client facing role, in particular managing external (Client) stakeholders. Strong people management background with an emphasis on management of technical teams. Exposure to and understanding of key technical elements including Linux, VMware, Monitoring (Check MK), Databases (MongoDB), Vulnerability management. Working knowledge of ITIL processes and modern infrastructure management practices. It would be great if you had: Experience with Automation for patching, compliance and configuration drift mediation. Technical qualifications in relevant areas. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment type: Full-time, permanent. Location: Hybrid working with travel to offices in Stevenage, Portsmouth and Newport. Security Clearance level: SC. Internal Recruiter: Olly Walker. Salary: Negotiable depending on experience. Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK's Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK's most complex safety- and security-critical markets. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida the UK's largest Diversity and Inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
04/03/2026
Full time
Are you an Infrastructure Manager with a solid technical background looking for a new role? Sopra Steria's Aerospace, Defence and Security sector is currently recruiting for an Infrastructure Manager to help support a high-performing, key account within the business. The key experience required to be a success in this role would be good interpersonal skills from direct people management to the management of both internal and external stakeholders. The ideal candidate would also have come from a technical background with an understanding of areas including Server, Database, Linux, Backup & Storage and Security. This position will focus on the line management of several technical "Towers" within the account and the relationship and interaction with tower leads as well as the higher echelons of management as well as to interface directly with the account. We are comfortable with a hybrid working arrangement for this role, being based local to hubs in either Stevenage or Portsmouth is ideal. There will also be travel to our office in Newport. Due to the sensitivity of the project, we are only able to progress with candidates eligible for SC clearance. What you'll be doing Oversee day-to-day infrastructure operations. Technical oversight of client back-office systems, such as Windows and Unix Server estates, Storage & Backup technologies, Databases, Identity & Access Management (IAM), and Messaging platforms. Collaborate with Product Delivery Managers and adjacent technical teams on the client side. Ensure adherence to security policies and compliance requirements, including all patching activities. Track improvement ideas, prioritise based on business impact, and present outcomes to stakeholders. Act as a key point of contact for client stakeholders. What You'll bring: Excellent leadership and communication skills. Proven experience working in a client facing role, in particular managing external (Client) stakeholders. Strong people management background with an emphasis on management of technical teams. Exposure to and understanding of key technical elements including Linux, VMware, Monitoring (Check MK), Databases (MongoDB), Vulnerability management. Working knowledge of ITIL processes and modern infrastructure management practices. It would be great if you had: Experience with Automation for patching, compliance and configuration drift mediation. Technical qualifications in relevant areas. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment type: Full-time, permanent. Location: Hybrid working with travel to offices in Stevenage, Portsmouth and Newport. Security Clearance level: SC. Internal Recruiter: Olly Walker. Salary: Negotiable depending on experience. Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK's Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK's most complex safety- and security-critical markets. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida the UK's largest Diversity and Inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
SC Security Cleared Service Supplier Manager (Infrastructure) is required by our government client. Based London, Milton Keynes or Glasgow with some UK travel. Working in an SC Security Cleared environment. SC or DV Clearance is essential due to the urgency of the role. (or eligibility). c.£500-530 a day (umbrella company) To support effective service delivery and supplier management across infrastructure products by improving reporting, coordinating with ITSM functions, and ensuring suppliers meet contract commitments. This role strengthens day to day service governance and provides structured support for Product Managers who currently hold supplier relationships and service tasks alongside product development responsibilities. Strong stakeholder management skills, practical supplier engagement, and wider service operations experience (eg, SLA OKR reviews) required Essential Skills; Experience working with ServiceNow for reporting, ticket analysis, and service performance insight. Understanding of ITSM processes and how they interface with product or delivery teams. Good coordination, organisational, and communication skills. Ability to interpret service data and produce clear, actionable summaries. Experience working with suppliers or third party service providers. Desirable Familiarity with infrastructure domains (networks, hosting, cloud, end user compute). Exposure to contract management or supplier governance. Comfort working in fast moving product led delivery environments. Basic understanding of product management practices within DDAT or similar frameworks. Responsibilities: Coordinate with the ITSM function to ensure infrastructure products comply with incident, change, request, and problem management processes. Track and report service performance using ServiceNow, improving visibility of SLAs, trends, risks, and recurring issues. Support Product Managers by gathering service insights, monitoring supplier performance, and flagging deviations against expectations. Maintain service related artefacts such as contact lists, dashboards, service dependency maps, CMDB updates, and runbooks. Assist in supplier relationship activities including meeting preparation, performance data collation, and follow-up actions. Maintain RAID items relating to suppliers, service risks, and operational dependencies. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
04/03/2026
Contractor
SC Security Cleared Service Supplier Manager (Infrastructure) is required by our government client. Based London, Milton Keynes or Glasgow with some UK travel. Working in an SC Security Cleared environment. SC or DV Clearance is essential due to the urgency of the role. (or eligibility). c.£500-530 a day (umbrella company) To support effective service delivery and supplier management across infrastructure products by improving reporting, coordinating with ITSM functions, and ensuring suppliers meet contract commitments. This role strengthens day to day service governance and provides structured support for Product Managers who currently hold supplier relationships and service tasks alongside product development responsibilities. Strong stakeholder management skills, practical supplier engagement, and wider service operations experience (eg, SLA OKR reviews) required Essential Skills; Experience working with ServiceNow for reporting, ticket analysis, and service performance insight. Understanding of ITSM processes and how they interface with product or delivery teams. Good coordination, organisational, and communication skills. Ability to interpret service data and produce clear, actionable summaries. Experience working with suppliers or third party service providers. Desirable Familiarity with infrastructure domains (networks, hosting, cloud, end user compute). Exposure to contract management or supplier governance. Comfort working in fast moving product led delivery environments. Basic understanding of product management practices within DDAT or similar frameworks. Responsibilities: Coordinate with the ITSM function to ensure infrastructure products comply with incident, change, request, and problem management processes. Track and report service performance using ServiceNow, improving visibility of SLAs, trends, risks, and recurring issues. Support Product Managers by gathering service insights, monitoring supplier performance, and flagging deviations against expectations. Maintain service related artefacts such as contact lists, dashboards, service dependency maps, CMDB updates, and runbooks. Assist in supplier relationship activities including meeting preparation, performance data collation, and follow-up actions. Maintain RAID items relating to suppliers, service risks, and operational dependencies. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Market Data Engineer London | Two days onsite | Outside IR35 | Strong day rate High impact contract role inside a trading environment. We are looking for a genuine Market Data specialist to own and support mission critical Real Time pricing infrastructure. Zero downtime expectation. Direct Front Office exposure. This is not a modern analytics or cloud data role. This is trading floor market data engineering. What you must have Hands on Bloomberg and LSEG administration experience Strong RTDS and DACS entitlements knowledge Experience managing Real Time feeds such as B Pipe Proven trading floor support background Strong Linux and Windows server knowledge SQL database experience Shell Scripting capability The Opportunity Outside IR35 2 days per week in London Front Office exposure Architect and influence the market data estate Immediate impact role If you have owned market data infrastructure inside an investment bank, asset manager or trading firm, apply with your CV and I'll be in touch.
04/03/2026
Contractor
Market Data Engineer London | Two days onsite | Outside IR35 | Strong day rate High impact contract role inside a trading environment. We are looking for a genuine Market Data specialist to own and support mission critical Real Time pricing infrastructure. Zero downtime expectation. Direct Front Office exposure. This is not a modern analytics or cloud data role. This is trading floor market data engineering. What you must have Hands on Bloomberg and LSEG administration experience Strong RTDS and DACS entitlements knowledge Experience managing Real Time feeds such as B Pipe Proven trading floor support background Strong Linux and Windows server knowledge SQL database experience Shell Scripting capability The Opportunity Outside IR35 2 days per week in London Front Office exposure Architect and influence the market data estate Immediate impact role If you have owned market data infrastructure inside an investment bank, asset manager or trading firm, apply with your CV and I'll be in touch.
VMware Cloud Foundation (VCF) Consultants - Multiple Opportunities UK Wide | Contract | Full-Time & part time Options Available Our client, a leading VMware Partner and professional services organisation, is seeking experienced VMware Cloud Foundation (VCF) Consultants to join their team on several high-profile enterprise programmes. We are recruiting across multiple engagements and locations, with opportunities requiring SC clearance, DV clearance, and non-cleared positions available. You will play a key role in the design, deployment, assessment, and optimisation of VMware Cloud Foundation platforms, with a particular focus on VCF 9 environments. Key Responsibilities Deploy, configure, and support VMware Cloud Foundation 9 Conduct platform health checks, assessments, and maturity reviews Design and implement standardised build and operational procedures Lead or contribute to upgrades, migrations, and expansion projects Automate infrastructure deployment and operational processes Provide operational guidance and best practice recommendations Support integration with networking, storage, and security components Work within secure environments, adhering to governance and compliance standards Technical Requirements Proven hands-on experience deploying and supporting VMware Cloud Foundation Strong experience with core VCF components (vSphere, vSAN, NSX, SDDC Manager Experience performing platform assessments and implementing standardised procedures Strong operational and automation capabilities Experience working within a structured enterprise delivery framework Ability to operate in structured, secure enterprise environments Candidates with strong experience in VCF 5 who are currently upskilling or transitioning to VCF 9 are actively encouraged to apply. Deep platform knowledge and life cycle upgrade experience are highly valued. We are hiring across a range of secure and non-secure projects: SC Cleared roles DV Cleared roles Non-Cleared commercial roles Candidates must already hold the required clearance level for cleared positions.
04/03/2026
Contractor
VMware Cloud Foundation (VCF) Consultants - Multiple Opportunities UK Wide | Contract | Full-Time & part time Options Available Our client, a leading VMware Partner and professional services organisation, is seeking experienced VMware Cloud Foundation (VCF) Consultants to join their team on several high-profile enterprise programmes. We are recruiting across multiple engagements and locations, with opportunities requiring SC clearance, DV clearance, and non-cleared positions available. You will play a key role in the design, deployment, assessment, and optimisation of VMware Cloud Foundation platforms, with a particular focus on VCF 9 environments. Key Responsibilities Deploy, configure, and support VMware Cloud Foundation 9 Conduct platform health checks, assessments, and maturity reviews Design and implement standardised build and operational procedures Lead or contribute to upgrades, migrations, and expansion projects Automate infrastructure deployment and operational processes Provide operational guidance and best practice recommendations Support integration with networking, storage, and security components Work within secure environments, adhering to governance and compliance standards Technical Requirements Proven hands-on experience deploying and supporting VMware Cloud Foundation Strong experience with core VCF components (vSphere, vSAN, NSX, SDDC Manager Experience performing platform assessments and implementing standardised procedures Strong operational and automation capabilities Experience working within a structured enterprise delivery framework Ability to operate in structured, secure enterprise environments Candidates with strong experience in VCF 5 who are currently upskilling or transitioning to VCF 9 are actively encouraged to apply. Deep platform knowledge and life cycle upgrade experience are highly valued. We are hiring across a range of secure and non-secure projects: SC Cleared roles DV Cleared roles Non-Cleared commercial roles Candidates must already hold the required clearance level for cleared positions.
This role has a salary of £61,784 per annum, based on a 36 hour working week. This is a fixed term contract until 31st March 2027, with the possibility of extension subject to ongoing programme funding in 2027/28 and beyond. This is a unique opportunity to help shape the future of the South East's manufacturing economy. Join our dedicated Economy and Growth Team and play a pivotal role in delivering the Made Smarter Adoption programme across the region. If you are a relationship driven professional with experience in digital transformation, consultancy, engineering, or business engagement, and you're passionate about supporting SMEs to innovate and adopt new technologies, we encourage you to apply. This role offers hybrid working, with regular travel across the South East, and weekly anchor days at Woodhatch Place, Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Economy and Growth team is dedicated to driving sustainable economic development across Surrey, working collaboratively as 'One Council' to support strategic priorities that benefit the county's 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers and local partners to strengthen the regional economy, home to 110,000 businesses contributing £50 billion annually to the UK economy. This role sits within the Made Smarter South East Programme Delivery Team, working alongside other Technology Adoption Specialists, Workforce Development Advisors, the Programme Support Officer and the Strategic Programme Manager. The programme supports SME manufacturers to adopt digital technologies, boost productivity, and develop future talent. About the Role Surrey County Council is seeking a knowledgeable and people focused Technology Adoption Specialist to support SME manufacturers across the South East to identify, understand, and implement digital technologies that drive productivity and innovation. This outward facing role works directly with business leaders and technical teams to assess digital maturity, diagnose challenges, and develop tailored technology adoption roadmaps. You will act as a trusted advisor, helping SMEs explore solutions such as automation, data analytics, AI, robotics, and industrial digitalisation. You will also collaborate with partners, support grant processes, and contribute to workshops, events, and wider programme engagement. As the Technology Adoption Specialist, you will: Conduct on site and virtual assessments to understand business needs, processes, and digital maturity Provide expert guidance on digital technologies relevant to manufacturing Develop tailored technology adoption plans and support SMEs through implementation Help businesses identify suitable vendors, solutions, and funding opportunities Maintain accurate operational records and ensure CRM data is consistently updated Track KPIs and provide data for reporting to the Programme Manager Support delivery of events, workshops, and wider engagement activities Identify and implement improvements to programme processes Collaborate across Surrey County Council's Economy & Growth team and with partners across the South East to connect SMEs with wider support offers Contribute to knowledge sharing and documentation standards across the programme You will be responsible for delivering high quality advisory and operational support at pace to strengthen the region's manufacturing ecosystem. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience in digital transformation, consultancy, engineering, programme delivery, or business engagement Strong understanding of digital technologies relevant to manufacturing Ability to analyse business processes and identify improvement opportunities Strong organisational skills with the ability to manage multiple tasks and maintain accurate records Experience using CRM systems or similar tools to manage pipelines and track KPIs Ability to build and maintain relationships with businesses, universities, students and partners Experience drafting structured documentation such as project scopes or technology roadmaps Strong communication and stakeholder engagement skills Ability to work collaboratively across teams and independently manage a varied workload A proactive mindset with a commitment to continuous improvement To apply, we request that you submit a CV and you will be asked the following four questions: Technology Adoption Specialists often work with SMEs at very different stages of their digital journey. Please describe how you would support a business that is unsure where to start with digital adoption. What steps would you take to understand their needs, build confidence, and help them identify realistic first steps toward adopting new technologies? Give an example of how you have built and maintained relationships with diverse stakeholders (e.g., SMEs, technical teams, partners, or suppliers). What strategies did you use to keep engagement strong and ensure positive outcomes? This role requires providing impartial, trusted advice to SMEs. How do you ensure your recommendations are both technically sound and aligned with the organisation's strategic goals and constraints? Made Smarter supports SMEs to adopt technologies such as automation, data analytics, AI, and industrial digitalisation. Which emerging technologies do you believe currently offer the greatest impact for SME manufacturers, and why? The job advert closes at 23:59 on 15/03/2026, with interviews taking place in person at Woodhatch Place, Reigate between 24th March and 3rd April 2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need. We value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
04/03/2026
Full time
This role has a salary of £61,784 per annum, based on a 36 hour working week. This is a fixed term contract until 31st March 2027, with the possibility of extension subject to ongoing programme funding in 2027/28 and beyond. This is a unique opportunity to help shape the future of the South East's manufacturing economy. Join our dedicated Economy and Growth Team and play a pivotal role in delivering the Made Smarter Adoption programme across the region. If you are a relationship driven professional with experience in digital transformation, consultancy, engineering, or business engagement, and you're passionate about supporting SMEs to innovate and adopt new technologies, we encourage you to apply. This role offers hybrid working, with regular travel across the South East, and weekly anchor days at Woodhatch Place, Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Economy and Growth team is dedicated to driving sustainable economic development across Surrey, working collaboratively as 'One Council' to support strategic priorities that benefit the county's 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers and local partners to strengthen the regional economy, home to 110,000 businesses contributing £50 billion annually to the UK economy. This role sits within the Made Smarter South East Programme Delivery Team, working alongside other Technology Adoption Specialists, Workforce Development Advisors, the Programme Support Officer and the Strategic Programme Manager. The programme supports SME manufacturers to adopt digital technologies, boost productivity, and develop future talent. About the Role Surrey County Council is seeking a knowledgeable and people focused Technology Adoption Specialist to support SME manufacturers across the South East to identify, understand, and implement digital technologies that drive productivity and innovation. This outward facing role works directly with business leaders and technical teams to assess digital maturity, diagnose challenges, and develop tailored technology adoption roadmaps. You will act as a trusted advisor, helping SMEs explore solutions such as automation, data analytics, AI, robotics, and industrial digitalisation. You will also collaborate with partners, support grant processes, and contribute to workshops, events, and wider programme engagement. As the Technology Adoption Specialist, you will: Conduct on site and virtual assessments to understand business needs, processes, and digital maturity Provide expert guidance on digital technologies relevant to manufacturing Develop tailored technology adoption plans and support SMEs through implementation Help businesses identify suitable vendors, solutions, and funding opportunities Maintain accurate operational records and ensure CRM data is consistently updated Track KPIs and provide data for reporting to the Programme Manager Support delivery of events, workshops, and wider engagement activities Identify and implement improvements to programme processes Collaborate across Surrey County Council's Economy & Growth team and with partners across the South East to connect SMEs with wider support offers Contribute to knowledge sharing and documentation standards across the programme You will be responsible for delivering high quality advisory and operational support at pace to strengthen the region's manufacturing ecosystem. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience in digital transformation, consultancy, engineering, programme delivery, or business engagement Strong understanding of digital technologies relevant to manufacturing Ability to analyse business processes and identify improvement opportunities Strong organisational skills with the ability to manage multiple tasks and maintain accurate records Experience using CRM systems or similar tools to manage pipelines and track KPIs Ability to build and maintain relationships with businesses, universities, students and partners Experience drafting structured documentation such as project scopes or technology roadmaps Strong communication and stakeholder engagement skills Ability to work collaboratively across teams and independently manage a varied workload A proactive mindset with a commitment to continuous improvement To apply, we request that you submit a CV and you will be asked the following four questions: Technology Adoption Specialists often work with SMEs at very different stages of their digital journey. Please describe how you would support a business that is unsure where to start with digital adoption. What steps would you take to understand their needs, build confidence, and help them identify realistic first steps toward adopting new technologies? Give an example of how you have built and maintained relationships with diverse stakeholders (e.g., SMEs, technical teams, partners, or suppliers). What strategies did you use to keep engagement strong and ensure positive outcomes? This role requires providing impartial, trusted advice to SMEs. How do you ensure your recommendations are both technically sound and aligned with the organisation's strategic goals and constraints? Made Smarter supports SMEs to adopt technologies such as automation, data analytics, AI, and industrial digitalisation. Which emerging technologies do you believe currently offer the greatest impact for SME manufacturers, and why? The job advert closes at 23:59 on 15/03/2026, with interviews taking place in person at Woodhatch Place, Reigate between 24th March and 3rd April 2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need. We value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Business Development Manager We are seeking a dynamic and commercially minded individual to join our team as Business Development Manager for the Data Centre Market. This role is ideal for someone with a strong business development background in technical or infrastructure sectors, who is eager to specialise in the fast-growing data centre industry. Candidate Profile: The ideal candidate will be a commercially astute and strategically minded professional with a proven track record in business development. A collaborative approach is key, as the role involves supporting the Head of Business Development and contributing to the wider business strategy. The candidate will be confident in presenting insights and progress to senior stakeholders, comfortable with reporting and forecasting, and committed to delivering exceptional customer service. Position Overview Summary: The Business Development Manager is responsible for driving direct sales and commercial engagement with stakeholders in the data centre sector across the UK & Ireland. This role focuses on identifying opportunities, converting leads, and managing customer relationships to grow our presence in the market. Key Responsibilities: Sales Execution & Account Management Identify and engage with data centre developers, contractors, and consultants to generate new business and grow existing accounts. Stakeholder Engagement Build strong relationships with decision-makers within the data centre ecosystem to understand project needs and position our solutions effectively. Technical Sales Collaboration Work closely with the technical sales team to support customers with products, schedules, drawings, and technical queries. Internal Sales Collaboration Work closely with the internal sales team to ensure they have the necessary information and support to produce accurate and timely quotations for data centre projects. Sales Reporting & Forecasting Provide monthly sales reports detailing performance against targets, pipeline status, key wins, challenges, and plans for the coming month. Sales Meeting Contributions Present updates at monthly and quarterly sales meetings, offering insights into customer activity, project progress, and tactical opportunities. Marketing Support Collaborate with the Head of Marketing to contribute to market-specific PR, advertising, and LinkedIn activity relevant to the data centre sector. Market Feedback Share customer insights and feedback with the Head of Business Development to inform strategic planning and product development. 3 years+ specific industry experience in the Data Centre Market Experience: 3 years technical sales, account management or business development experience in Data centre construction Customer and account management, dealing with large blue chip clients & contractor base Performance criteria: Achieve growth and hit sales targets by successfully managing the data centre market. Design and implement a strategic business plan that expands our customer base and grow our market presence. Demonstrate you have built and promoted strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team. Identify emerging opportunities and market shifts while being fully aware of new products and competition status. 50,000 - 65,000 basic Commission Company Car or Car Allowance Pension 25 days holiday plus stats
04/03/2026
Full time
Business Development Manager We are seeking a dynamic and commercially minded individual to join our team as Business Development Manager for the Data Centre Market. This role is ideal for someone with a strong business development background in technical or infrastructure sectors, who is eager to specialise in the fast-growing data centre industry. Candidate Profile: The ideal candidate will be a commercially astute and strategically minded professional with a proven track record in business development. A collaborative approach is key, as the role involves supporting the Head of Business Development and contributing to the wider business strategy. The candidate will be confident in presenting insights and progress to senior stakeholders, comfortable with reporting and forecasting, and committed to delivering exceptional customer service. Position Overview Summary: The Business Development Manager is responsible for driving direct sales and commercial engagement with stakeholders in the data centre sector across the UK & Ireland. This role focuses on identifying opportunities, converting leads, and managing customer relationships to grow our presence in the market. Key Responsibilities: Sales Execution & Account Management Identify and engage with data centre developers, contractors, and consultants to generate new business and grow existing accounts. Stakeholder Engagement Build strong relationships with decision-makers within the data centre ecosystem to understand project needs and position our solutions effectively. Technical Sales Collaboration Work closely with the technical sales team to support customers with products, schedules, drawings, and technical queries. Internal Sales Collaboration Work closely with the internal sales team to ensure they have the necessary information and support to produce accurate and timely quotations for data centre projects. Sales Reporting & Forecasting Provide monthly sales reports detailing performance against targets, pipeline status, key wins, challenges, and plans for the coming month. Sales Meeting Contributions Present updates at monthly and quarterly sales meetings, offering insights into customer activity, project progress, and tactical opportunities. Marketing Support Collaborate with the Head of Marketing to contribute to market-specific PR, advertising, and LinkedIn activity relevant to the data centre sector. Market Feedback Share customer insights and feedback with the Head of Business Development to inform strategic planning and product development. 3 years+ specific industry experience in the Data Centre Market Experience: 3 years technical sales, account management or business development experience in Data centre construction Customer and account management, dealing with large blue chip clients & contractor base Performance criteria: Achieve growth and hit sales targets by successfully managing the data centre market. Design and implement a strategic business plan that expands our customer base and grow our market presence. Demonstrate you have built and promoted strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team. Identify emerging opportunities and market shifts while being fully aware of new products and competition status. 50,000 - 65,000 basic Commission Company Car or Car Allowance Pension 25 days holiday plus stats
Digital Skills Trainer - Specialist x 2 Leeds - hybrid Perm Summary We're currently seeking 2 x Digital Skills Specialist (Trainer) to join our growing team in the Leeds office. These individuals will be working closely with the ICT Digital Learning Manager to uncover, shape and elevate our digital learning needs. Together, you'll drive forward our ICT goals and business strategies, empowering the organisation to get the very best from its ICT team and applications. You'll be responsible for bringing learning to life by designing and delivering dynamic, engaging training experiences across multiple channels. Help colleagues master the digital systems that power our work - boosting confidence, collaboration, safety and efficiency across the Group. Some of the deliverables for the role include: Deliver ICT Induction Training, Business Systems Training, Microsoft 365 sessions and ICT Connect events to support digital skills development across the organisation. Ensure training is accessible, engaging and responsive to business needs through a mix of in-person and online sessions and eLearning packages. Work with the Digital Learning Manager to identify future digital skills training needs for the business and explore ways to improve digital skills learning delivery and resources. Collaborate with ICT leadership to help create clear and effective communications on initiatives, changes, policies and training. Engage with the Digital Ambassadors network to improve understanding of the colleague ICT experience and identify areas for improvement. Create new digital learning resources including user guides, training videos and eLearning content to support digital skills development. Assist with the maintenance of existing resources to ensure accuracy and relevance. Build strong relationships with ICT and L&D teams to support system changes, upgrades and wider business training initiatives, ensuring digital skills are integrated effectively. Work proactively with Operational support teams to identify training needs based on Service Desk tickets and frequently asked questions. Provide support and signposting to appropriate learning resources for learners following training. Support the safe use of ICT systems by promoting Digital Safety best practice and ensuring appropriate controls are followed to reduce incidents. What we're looking for: Previously been in an IT Trainer role Proven experience in delivering engaging and effective training sessions to diverse audience Solid understanding of user challenges with ICT technology and ability to adapt learning accordingly Proven ability to communicate clearly and effectively with colleagues at all levels using all forms of communication Strong attention to detail with a track record of producing high-quality work Ability to work independently and manage time effectively Experience creating eLearning content with tools such as Articulate and Camtasia would be ideal Demonstrate a good understanding of Microsoft 365 product capabilities (including Co-pilot or other generative AI tools) Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
04/03/2026
Full time
Digital Skills Trainer - Specialist x 2 Leeds - hybrid Perm Summary We're currently seeking 2 x Digital Skills Specialist (Trainer) to join our growing team in the Leeds office. These individuals will be working closely with the ICT Digital Learning Manager to uncover, shape and elevate our digital learning needs. Together, you'll drive forward our ICT goals and business strategies, empowering the organisation to get the very best from its ICT team and applications. You'll be responsible for bringing learning to life by designing and delivering dynamic, engaging training experiences across multiple channels. Help colleagues master the digital systems that power our work - boosting confidence, collaboration, safety and efficiency across the Group. Some of the deliverables for the role include: Deliver ICT Induction Training, Business Systems Training, Microsoft 365 sessions and ICT Connect events to support digital skills development across the organisation. Ensure training is accessible, engaging and responsive to business needs through a mix of in-person and online sessions and eLearning packages. Work with the Digital Learning Manager to identify future digital skills training needs for the business and explore ways to improve digital skills learning delivery and resources. Collaborate with ICT leadership to help create clear and effective communications on initiatives, changes, policies and training. Engage with the Digital Ambassadors network to improve understanding of the colleague ICT experience and identify areas for improvement. Create new digital learning resources including user guides, training videos and eLearning content to support digital skills development. Assist with the maintenance of existing resources to ensure accuracy and relevance. Build strong relationships with ICT and L&D teams to support system changes, upgrades and wider business training initiatives, ensuring digital skills are integrated effectively. Work proactively with Operational support teams to identify training needs based on Service Desk tickets and frequently asked questions. Provide support and signposting to appropriate learning resources for learners following training. Support the safe use of ICT systems by promoting Digital Safety best practice and ensuring appropriate controls are followed to reduce incidents. What we're looking for: Previously been in an IT Trainer role Proven experience in delivering engaging and effective training sessions to diverse audience Solid understanding of user challenges with ICT technology and ability to adapt learning accordingly Proven ability to communicate clearly and effectively with colleagues at all levels using all forms of communication Strong attention to detail with a track record of producing high-quality work Ability to work independently and manage time effectively Experience creating eLearning content with tools such as Articulate and Camtasia would be ideal Demonstrate a good understanding of Microsoft 365 product capabilities (including Co-pilot or other generative AI tools) Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Cyber Security Manager Permanent Tameside, Greater Manchester (Hybrid) Salary: £56,000 per annum + car allowance A leading housing association is seeking an experienced Cyber Security Manager to lead their network and security functions. This is a fantastic opportunity to shape cybersecurity strategy and governance in a purpose-driven organisation that manages over 37,000 homes and prioritises resident wellbeing, community sustainability, and innovation. About the role Reporting to the Assistant Director of Technology Services, you will provide tactical and operational leadership to a small, capable team (including Senior/Junior Security Analysts, Senior Security Engineer, and network engineers). The focus is approximately 80% cyber security and 20% network-related responsibilities. You will take a proactive, strategic approach to safeguarding information assets, managing cyber risks, leading incident response, and driving continual improvement in our security and network posture. Key responsibilities include: Developing and maintaining security strategies, policies, standards, and procedures in alignment with frameworks such as ISO27001 , NIST CSF , CIS Controls , and Cyber Essentials Plus . Providing senior leadership with insightful reports, dashboards, and actionable recommendations on security posture, risks, and incidents. Leading cyber risk assessments, third-party risk management, vulnerability remediation, patch management (soon transitioning to a third-party provider-opportunity to put your stamp on processes), and supplier compliance. Overseeing incident management, coordinating audits, penetration testing (third-party delivered, but you will shape scoping and remediation), and contributing to disaster recovery/business continuity. Mentoring and developing the team to high performance, aligned with SFIA framework. Building strong relationships with stakeholders, executive leaders, SOC partners, vendors, and auditors. Championing security awareness across the organisation. This is a leadership role where you can influence IT strategy, investment decisions, and compliance maturity. We are looking for someone ready to take ownership. About you We are particularly interested in candidates with proven managerial experience in cybersecurity (line managing teams, even small ones), strong compliance and governance expertise, and the ability to operate strategically. Essential : 5+ years hands-on technical experience in network/security, plus 2+ years in a senior/lead cybersecurity role. Leadership of teams and delivery of security strategies/policies. Deep knowledge of key frameworks (ISO27001, NIST CSF, CIS Controls, Cyber Essentials Plus). Experience in risk management, incident response, vulnerability management/remediation, third-party security, and stakeholder engagement. Relevant certifications (e.g., CISSP, CISM, CCNP Security, CEH, ISO27001 Lead Implementer/Auditor-or equivalent experience). Degree in Cyber Security, IT, Computer Science (or equivalent experience). Desirable : Background in housing, public sector, or regulated environments. Hands-on experience with firewalls, hybrid infrastructure security, SOC collaboration, and pen testing oversight. Experience and leadership ability outweigh formal qualifications-we value a strategic mindset and the drive to build robust governance. Benefits: Excellent work-life balance: 24 days annual leave + 3 days Christmas closure + bank holidays (rising with service). Flexible working: Compressed hours/4-day week possible, hybrid (50% home working after probation). Strong benefits: Competitive pension (Social Housing Pension Scheme), occupational sick pay, BHSF health membership, enhanced parental leave, training/development opportunities, on-site gyms. Progression: Clear opportunities for advancement (including into higher management over 5-10 years) in a pro-promotion culture. Purpose: Contribute to a respected organisation tackling housing challenges, building sustainable communities, and innovating digitally. If you're a hands-on leader with a track record in cybersecurity governance, compliance, and team management, and you're ready to lead in a supportive, outcome-focused environment, we'd love to hear from you.
04/03/2026
Full time
Cyber Security Manager Permanent Tameside, Greater Manchester (Hybrid) Salary: £56,000 per annum + car allowance A leading housing association is seeking an experienced Cyber Security Manager to lead their network and security functions. This is a fantastic opportunity to shape cybersecurity strategy and governance in a purpose-driven organisation that manages over 37,000 homes and prioritises resident wellbeing, community sustainability, and innovation. About the role Reporting to the Assistant Director of Technology Services, you will provide tactical and operational leadership to a small, capable team (including Senior/Junior Security Analysts, Senior Security Engineer, and network engineers). The focus is approximately 80% cyber security and 20% network-related responsibilities. You will take a proactive, strategic approach to safeguarding information assets, managing cyber risks, leading incident response, and driving continual improvement in our security and network posture. Key responsibilities include: Developing and maintaining security strategies, policies, standards, and procedures in alignment with frameworks such as ISO27001 , NIST CSF , CIS Controls , and Cyber Essentials Plus . Providing senior leadership with insightful reports, dashboards, and actionable recommendations on security posture, risks, and incidents. Leading cyber risk assessments, third-party risk management, vulnerability remediation, patch management (soon transitioning to a third-party provider-opportunity to put your stamp on processes), and supplier compliance. Overseeing incident management, coordinating audits, penetration testing (third-party delivered, but you will shape scoping and remediation), and contributing to disaster recovery/business continuity. Mentoring and developing the team to high performance, aligned with SFIA framework. Building strong relationships with stakeholders, executive leaders, SOC partners, vendors, and auditors. Championing security awareness across the organisation. This is a leadership role where you can influence IT strategy, investment decisions, and compliance maturity. We are looking for someone ready to take ownership. About you We are particularly interested in candidates with proven managerial experience in cybersecurity (line managing teams, even small ones), strong compliance and governance expertise, and the ability to operate strategically. Essential : 5+ years hands-on technical experience in network/security, plus 2+ years in a senior/lead cybersecurity role. Leadership of teams and delivery of security strategies/policies. Deep knowledge of key frameworks (ISO27001, NIST CSF, CIS Controls, Cyber Essentials Plus). Experience in risk management, incident response, vulnerability management/remediation, third-party security, and stakeholder engagement. Relevant certifications (e.g., CISSP, CISM, CCNP Security, CEH, ISO27001 Lead Implementer/Auditor-or equivalent experience). Degree in Cyber Security, IT, Computer Science (or equivalent experience). Desirable : Background in housing, public sector, or regulated environments. Hands-on experience with firewalls, hybrid infrastructure security, SOC collaboration, and pen testing oversight. Experience and leadership ability outweigh formal qualifications-we value a strategic mindset and the drive to build robust governance. Benefits: Excellent work-life balance: 24 days annual leave + 3 days Christmas closure + bank holidays (rising with service). Flexible working: Compressed hours/4-day week possible, hybrid (50% home working after probation). Strong benefits: Competitive pension (Social Housing Pension Scheme), occupational sick pay, BHSF health membership, enhanced parental leave, training/development opportunities, on-site gyms. Progression: Clear opportunities for advancement (including into higher management over 5-10 years) in a pro-promotion culture. Purpose: Contribute to a respected organisation tackling housing challenges, building sustainable communities, and innovating digitally. If you're a hands-on leader with a track record in cybersecurity governance, compliance, and team management, and you're ready to lead in a supportive, outcome-focused environment, we'd love to hear from you.
Job Title: ServiceNow Technical Architect - Senior Manager Location: London Level: Senior Manager Salary: Competitive Salary & Package (Dependent on Experience) As a team: You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring the promise of AI to businesses and the ServiceNow Business Group already have an impressive list of clients who are realising the value of AI and GenAI with ServiceNow to transform their business. We are looking for talented, entrepreneurial technical talent to work on the most exciting projects in the ecosystem. We are not just any partner but proud to be the defining ServiceNow partner in the ecosystem. You Are: A senior Technical Architect with the ServiceNow Business Group you are an experienced innovator of solutions with ServiceNow. You can understand business challenges and architect system solutions with ServiceNow. Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems. You are a continuous learner, taking advantage of new learning opportunities including willingness to undertake new certifications such as Certified Master Architect. As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress. Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity. Strong background working with Enterprise Software companies and/or Consulting companies. We are looking for experience in the following skills: Expert knowledge and experience working with ServiceNow in Development & Technical Architecture capacity. Certified Technical Architect and ambition to do Certified Master Architect if not completed already Minimum of 5 years leading teams of ServiceNow Developers as a technical manager and mentor by implementing quality standards such as code and architectural reviews. Minimum 5+ ServiceNow CIS certifications Experience 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Experience of operating in a Technical Design Authority mode and demonstrable trusted advisor experience Ability to demonstrate advanced scripting and integration skills - JavaScript, SQL, API Web Services Experience integrating ServiceNow with Cloud Infrastructure (e.g AWS, Azure, GCP) Nice to have: Cloud migration experience GenAI experience ITILv4 or equivalent Certified SC clearance is desirable, or the ability to obtain SC clearance is required. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Closing Date for Applications: 28/02/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
04/03/2026
Full time
Job Title: ServiceNow Technical Architect - Senior Manager Location: London Level: Senior Manager Salary: Competitive Salary & Package (Dependent on Experience) As a team: You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring the promise of AI to businesses and the ServiceNow Business Group already have an impressive list of clients who are realising the value of AI and GenAI with ServiceNow to transform their business. We are looking for talented, entrepreneurial technical talent to work on the most exciting projects in the ecosystem. We are not just any partner but proud to be the defining ServiceNow partner in the ecosystem. You Are: A senior Technical Architect with the ServiceNow Business Group you are an experienced innovator of solutions with ServiceNow. You can understand business challenges and architect system solutions with ServiceNow. Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems. You are a continuous learner, taking advantage of new learning opportunities including willingness to undertake new certifications such as Certified Master Architect. As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress. Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity. Strong background working with Enterprise Software companies and/or Consulting companies. We are looking for experience in the following skills: Expert knowledge and experience working with ServiceNow in Development & Technical Architecture capacity. Certified Technical Architect and ambition to do Certified Master Architect if not completed already Minimum of 5 years leading teams of ServiceNow Developers as a technical manager and mentor by implementing quality standards such as code and architectural reviews. Minimum 5+ ServiceNow CIS certifications Experience 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Experience of operating in a Technical Design Authority mode and demonstrable trusted advisor experience Ability to demonstrate advanced scripting and integration skills - JavaScript, SQL, API Web Services Experience integrating ServiceNow with Cloud Infrastructure (e.g AWS, Azure, GCP) Nice to have: Cloud migration experience GenAI experience ITILv4 or equivalent Certified SC clearance is desirable, or the ability to obtain SC clearance is required. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Closing Date for Applications: 28/02/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
Role: Senior CCAI Engineer (12 month FTC) Reports to: Principal CCAI Engineer This is a remote opportunity. Role Purpose: The Contact Centre AI Engineer plays a pivotal role in delivering change across the Digital Customer Contact (DCC) product suite. This includes supporting the integration and evolution of the Google CCaaS platform, in-house systems, and cloud-native services. Seniors are expected to, where appropriate, provide technical leadership, and contribute to the development of mid & junior engineers. The role includes line management responsibilities. Key Accountabilities and Responsibilities: Lead and deliver SaaS initiatives, ensuring alignment with the DCC product roadmap. Support the Principal Engineer in executing the technical strategy for the DCC SaaS product. Develop and maintain full stack solutions using .NET, JavaScript, and Python. Contribute to the design and deployment of serverless functions on Google Cloud Platform (GCP). Assist in the development of Chrome extensions to enhance agent experience. Implement secure authentication using JWT and OAuth 2.0. Support CI/CD pipeline development and maintenance for Google Cloud technologies. Collaborate with cross-functional teams to ensure successful delivery of features and integrations. Manage and support API integrations using Apigee. Participate in testing automation and quality assurance processes. Provide mentorship and technical guidance to mid & junior engineers. Where applicable, take on management responsibilities, including performance reviews and development planning. Skills, Experience, and Knowledge: Proven experience in full stack development, particularly in .NET and cloud-native environments. Hands-on experience with GCP services including Contact Centre AI, GCP Functions, and Cloud Storage. Familiarity with Chrome extension development and secure authentication protocols. Experience with CI/CD pipelines and DevOps practices. Strong understanding of API management using Apigee. Proficiency in JavaScript and Python. Exposure to Azure infrastructure and networking is a plus. Demonstrated ability to lead delivery streams and mentor team members. Excellent problem-solving, communication, and collaboration skills. Customers and Key Stakeholders: Work closely with the Principal Engineer and Head of Digital Customer Contact to align technical delivery with strategic goals. Collaborate with Contact Centre Ops Managers, IT, and Data teams. Engage with external partners and stakeholders to ensure delivery meets expectations. What we offer in return? A collaborative and fast paced work environment Health care cash plan Yearly bonus scheme 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) Life Assurance 4x annual salary Vibrant, modern offices About the business: Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well.
03/03/2026
Full time
Role: Senior CCAI Engineer (12 month FTC) Reports to: Principal CCAI Engineer This is a remote opportunity. Role Purpose: The Contact Centre AI Engineer plays a pivotal role in delivering change across the Digital Customer Contact (DCC) product suite. This includes supporting the integration and evolution of the Google CCaaS platform, in-house systems, and cloud-native services. Seniors are expected to, where appropriate, provide technical leadership, and contribute to the development of mid & junior engineers. The role includes line management responsibilities. Key Accountabilities and Responsibilities: Lead and deliver SaaS initiatives, ensuring alignment with the DCC product roadmap. Support the Principal Engineer in executing the technical strategy for the DCC SaaS product. Develop and maintain full stack solutions using .NET, JavaScript, and Python. Contribute to the design and deployment of serverless functions on Google Cloud Platform (GCP). Assist in the development of Chrome extensions to enhance agent experience. Implement secure authentication using JWT and OAuth 2.0. Support CI/CD pipeline development and maintenance for Google Cloud technologies. Collaborate with cross-functional teams to ensure successful delivery of features and integrations. Manage and support API integrations using Apigee. Participate in testing automation and quality assurance processes. Provide mentorship and technical guidance to mid & junior engineers. Where applicable, take on management responsibilities, including performance reviews and development planning. Skills, Experience, and Knowledge: Proven experience in full stack development, particularly in .NET and cloud-native environments. Hands-on experience with GCP services including Contact Centre AI, GCP Functions, and Cloud Storage. Familiarity with Chrome extension development and secure authentication protocols. Experience with CI/CD pipelines and DevOps practices. Strong understanding of API management using Apigee. Proficiency in JavaScript and Python. Exposure to Azure infrastructure and networking is a plus. Demonstrated ability to lead delivery streams and mentor team members. Excellent problem-solving, communication, and collaboration skills. Customers and Key Stakeholders: Work closely with the Principal Engineer and Head of Digital Customer Contact to align technical delivery with strategic goals. Collaborate with Contact Centre Ops Managers, IT, and Data teams. Engage with external partners and stakeholders to ensure delivery meets expectations. What we offer in return? A collaborative and fast paced work environment Health care cash plan Yearly bonus scheme 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) Life Assurance 4x annual salary Vibrant, modern offices About the business: Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well.
IT Programme Manager (Defence) Salary up to £80,000 depending on experience Bristol based, hybrid working available Good pension and private medical cover DV clearance sponsorship available ABOUT THE CLIENT Our client is a well-established technology organisation delivering secure IT and cyber capability into the UK Defence sector. They support complex, high value programmes across infrastructure, networking and security environments that underpin critical operations. Due to continued growth in their Defence portfolio, they are looking to appoint an experienced IT Programme Manager to strengthen their delivery leadership team. THE BENEFITS Salary up to £80,000 depending on experience Flexible hybrid working Long term, high impact Defence programmes Opportunity to undergo DV security clearance THE IT PROGRAMME MANAGER ROLE As IT Programme Manager, you will lead complex Defence IT programmes from initiation through to transition into business as usual. You will oversee governance, risk, financial performance and benefits realisation, ensuring alignment to strategic objectives. You will operate confidently within senior management forums and board level settings, acting as the key interface between IT, secure operations and business stakeholders. The focus will be broad IT delivery, including infrastructure, networking and cyber security projects rather than purely software engineering programmes. IT PROGRAMME MANAGER ESSENTIAL SKILLS Minimum 5 years' experience operating at IT Programme Manager level Strong IT background across infrastructure, networking and cyber security environments Proven track record delivering complex IT programmes end to end Comfortable presenting within senior leadership and board level forums Experience working within structured delivery methodologies such as PRINCE2 or Agile Sole British National, eligible and willing to undergo DV clearance Local to Bristol or able to commute regularly TO BE CONSIDERED: Please either apply through this advert or emailing me directly via . For further information please call me: / . By applying for this role, you give express consent for us to process and submit, subject to required skills, your application to our client in conjunction with this vacancy only. KEY SKILLS IT Programme Manager, Defence, Infrastructure, Networking, Cyber Security, DV Eligible, Bristol, Stakeholder Management, Governance, NSD
03/03/2026
Full time
IT Programme Manager (Defence) Salary up to £80,000 depending on experience Bristol based, hybrid working available Good pension and private medical cover DV clearance sponsorship available ABOUT THE CLIENT Our client is a well-established technology organisation delivering secure IT and cyber capability into the UK Defence sector. They support complex, high value programmes across infrastructure, networking and security environments that underpin critical operations. Due to continued growth in their Defence portfolio, they are looking to appoint an experienced IT Programme Manager to strengthen their delivery leadership team. THE BENEFITS Salary up to £80,000 depending on experience Flexible hybrid working Long term, high impact Defence programmes Opportunity to undergo DV security clearance THE IT PROGRAMME MANAGER ROLE As IT Programme Manager, you will lead complex Defence IT programmes from initiation through to transition into business as usual. You will oversee governance, risk, financial performance and benefits realisation, ensuring alignment to strategic objectives. You will operate confidently within senior management forums and board level settings, acting as the key interface between IT, secure operations and business stakeholders. The focus will be broad IT delivery, including infrastructure, networking and cyber security projects rather than purely software engineering programmes. IT PROGRAMME MANAGER ESSENTIAL SKILLS Minimum 5 years' experience operating at IT Programme Manager level Strong IT background across infrastructure, networking and cyber security environments Proven track record delivering complex IT programmes end to end Comfortable presenting within senior leadership and board level forums Experience working within structured delivery methodologies such as PRINCE2 or Agile Sole British National, eligible and willing to undergo DV clearance Local to Bristol or able to commute regularly TO BE CONSIDERED: Please either apply through this advert or emailing me directly via . For further information please call me: / . By applying for this role, you give express consent for us to process and submit, subject to required skills, your application to our client in conjunction with this vacancy only. KEY SKILLS IT Programme Manager, Defence, Infrastructure, Networking, Cyber Security, DV Eligible, Bristol, Stakeholder Management, Governance, NSD
IT Manager (Remote/Home Based) - Fully remote/home based role with a national charity - Salary up to £46,000 plus benefits A well-established charity is seeking an experienced IT Manager to take ownership of its outsourced, cloud based technologyu platforms. This is a hands-on leadership role offering the opportunity to shape IT strategy, manage day-to-day infrastructure, and support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation's IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems and networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable for this IT Manager role you will have a technical background and experience managing IT environments in an SME or mid-sized organisation. In addition you will need the following: Strong infrastructure and systems knowledge (Microsoft background) Experience managing third-party IT providers Exposure to cyber security best practice Experience delivering IT projects and improvements A hands-on, solutions-focused mindset
03/03/2026
Full time
IT Manager (Remote/Home Based) - Fully remote/home based role with a national charity - Salary up to £46,000 plus benefits A well-established charity is seeking an experienced IT Manager to take ownership of its outsourced, cloud based technologyu platforms. This is a hands-on leadership role offering the opportunity to shape IT strategy, manage day-to-day infrastructure, and support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation's IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems and networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable for this IT Manager role you will have a technical background and experience managing IT environments in an SME or mid-sized organisation. In addition you will need the following: Strong infrastructure and systems knowledge (Microsoft background) Experience managing third-party IT providers Exposure to cyber security best practice Experience delivering IT projects and improvements A hands-on, solutions-focused mindset
IT Manager (Remote/Home Based) - Fully remote/home based role with a national charity - Salary up to £46,000 plus benefits A well-established charity is seeking an experienced IT Manager to take ownership of its outsourced, cloud based technologyu platforms. This is a hands-on leadership role offering the opportunity to shape IT strategy, manage day-to-day infrastructure, and support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation's IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems and networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable for this IT Manager role you will have a technical background and experience managing IT environments in an SME or mid-sized organisation. In addition you will need the following: Strong infrastructure and systems knowledge (Microsoft background) Experience managing third-party IT providers Exposure to cyber security best practice Experience delivering IT projects and improvements A hands-on, solutions-focused mindset
03/03/2026
Full time
IT Manager (Remote/Home Based) - Fully remote/home based role with a national charity - Salary up to £46,000 plus benefits A well-established charity is seeking an experienced IT Manager to take ownership of its outsourced, cloud based technologyu platforms. This is a hands-on leadership role offering the opportunity to shape IT strategy, manage day-to-day infrastructure, and support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation's IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems and networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable for this IT Manager role you will have a technical background and experience managing IT environments in an SME or mid-sized organisation. In addition you will need the following: Strong infrastructure and systems knowledge (Microsoft background) Experience managing third-party IT providers Exposure to cyber security best practice Experience delivering IT projects and improvements A hands-on, solutions-focused mindset
IT Manager - Charity - Fully remote/home based role with a national charity - Salary up to £46,000 plus benefits A well-established charity is seeking an experienced IT Manager to take ownership of its outsourced, cloud based technologyu platforms. This is a hands-on leadership role offering the opportunity to shape IT strategy, manage day-to-day infrastructure, and support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation's IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems and networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable for this IT Manager role you will have a technical background and experience managing IT environments in an SME or mid-sized organisation. In addition you will need the following: Strong infrastructure and systems knowledge (Microsoft background) Experience managing third-party IT providers Exposure to cyber security best practice Experience delivering IT projects and improvements A hands-on, solutions-focused mindset
03/03/2026
Full time
IT Manager - Charity - Fully remote/home based role with a national charity - Salary up to £46,000 plus benefits A well-established charity is seeking an experienced IT Manager to take ownership of its outsourced, cloud based technologyu platforms. This is a hands-on leadership role offering the opportunity to shape IT strategy, manage day-to-day infrastructure, and support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation's IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems and networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable for this IT Manager role you will have a technical background and experience managing IT environments in an SME or mid-sized organisation. In addition you will need the following: Strong infrastructure and systems knowledge (Microsoft background) Experience managing third-party IT providers Exposure to cyber security best practice Experience delivering IT projects and improvements A hands-on, solutions-focused mindset
