236 jobs found

IT Helpdesk - Customer Service Location: Hillview House, 61 Church Road, Newtownabbey, BT36 7LQ Hours: Monday to Friday, 8am-5pm. Contract: Temporary ongoing Pay: 14.50 per hour, effective from April 2026 Start Date: 05/05/2026 We are seeking four IT Service Desk Analysts to provide first-line support within a busy, phone-based service desk environment. The role focuses primarily on "log and refer" activity, capturing incidents and service requests, and routing them to the appropriate support teams. You will act as the first point of contact for users, delivering a professional and efficient service while adhering to defined processes and service levels. Key Responsibilities Act as the initial point of contact for all incoming phone-based IT queries and issues. Log incidents and service requests accurately into the service management system. Perform initial triage and refer tickets to the correct group to resolve. Provide clear, concise communication to users regarding next steps and expected timeframes. Escalate priority incidents promptly in line with escalation procedures. Work collaboratively with internal IT teams to support effective incident resolution. Essential Requirements Previous experience in an IT Service Desk or customer support role (phone-based preferred). Strong communication skills with the ability to interact confidently with users at all levels. Competent in logging and tracking issues in a ticketing system. Ability to follow processes accurately and work within structured service environments. Reliable, organised, and able to manage workload during defined shift hours. Must successfully complete an Access NI Basic check prior to starting. Desirable Skills Using IT service management tools , not essential. Ideally a knowledge or passion for IT in general. Awareness of typical corporate IT systems (Windows, MS Office, basic networking, etc.). Employment will be subject to passing screening requirements, including a DBS and credit history check, clear of sanctions. Proof of address and passed referencing requested. We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

IT Infrastructure Support Analyst Brighton, Upto £40,000 + 20% Bonus + Excellent Benefits International consultancy firm with offices in Brighton are looking for a Technical Support Analyst to join its IT team. This role will support the organisation's core technical infrastructure, ensuring reliable, secure, and effective IT services across the business. You will provide technical support to users , maintain on-premise and cloud infrastructure , and work closely with internal teams and third-party vendors to support critical systems. Key Responsibilities Provide helpdesk and technical support across the business Support corporate infrastructure including cloud and on-premise systems Maintain Microsoft 365, Active Directory/Azure (Entra) environments Support virtualisation platforms such as VMware, Hyper-V, or Citrix Assist with security monitoring, disaster recovery, and infrastructure projects Work with third-party vendors and internal stakeholders Experience 3-5 years' experience supporting a corporate IT environment Experience with Microsoft 365, Azure/Active Directory Knowledge of networking (LAN/WAN/VLAN) and cloud environments Relevant Microsoft certifications (AZ-900/AZ-104) beneficial

Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

The Graduate IT Support Analyst will play a pivotal role in maintaining and enhancing the IT infrastructure of our partner's organization. This presents an exciting opportunity for a passionate and enthusiastic individual with a strong IT background and a customer-focused approach to contribute to the success of a prominent player in the logistics industry. Key Responsibilities: Collaborate with the Group IT Team to continuously develop and manage IT infrastructure. Ensure alignment of IT security policies and procedures with all IT hardware and software components. Take the lead on new infrastructure projects aimed at improving efficiency and functionality. Offer expert advice on system enhancements and optimizations. Efficiently manage the helpdesk ticket system to ensure prompt user support and issue resolution. Keep abreast of current technology trends to identify opportunities for system improvement and competitive advantage. Engage stakeholders within the organization, clients, and retailers to formulate improvement strategies. Coordinate with solution providers and maintain relationships with IT partners. Essential Skills: Proficient understanding of computer hardware, network, and telephony applications. Desirable experience with VMWare and networking technologies such as VLAN segregation. Bachelor's degree in computer science, Information Technology, or related field preferred. Strong A-level qualifications in relevant subjects considered. Proven experience in IT support or a related field. Excellent problem-solving abilities and attention to detail. Strong communication and interpersonal skills. Capability to work independently and collaboratively within a team. Familiarity with Windows and/or Mac operating systems. Knowledge of networking concepts and protocols. Preferred certifications (e.g., CompTIA A+, Microsoft Certified IT Professional). UK driving license Location: Redditch (onsite full-time) Salary: £27,000 - £30,000 + Benefits Applicants must possess full UK right to work, as visa sponsorship is not offered for this position.

Technegydd Cymorth Systemau Gwybodaeth Penrhyndeudraeth, Gwynedd (gyda theithio rhwng safleoedd) Amdanom Ni Mae Awdurdod Parc Cenedlaethol Eryri (PAEC) yn amddiffyn harddwch naturiol, bywyd gwyllt a threftadaeth ddiwylliannol Parc Cenedlaethol Eryri. Gan gwmpasu 823 milltir sgwâr, mae'r parc yn gartref i'r mynydd uchaf yng Nghymru, y llyn naturiol mwyaf yng Nghymru, a dros 26,000 o bobl. Rydym nawr yn chwilio am Dechnegydd Cymorth Systemau Gwybodaeth i ymuno â ni ar sail amser llawn, barhaol, gan weithio 37 awr yr wythnos. Mae sgiliau iaith Gymraeg yn hanfodol ar gyfer y swydd. Darllenwch y disgrifiad swydd am yr union lefel sy'n ofynnol ar gyfer y rôl swydd hon. Y Manteision - Cyflog o £26,403 - £29,064 y flwyddyn - Cynllun pensiwn - Ap Llesiant 360, gan gynnwys mynediad at feddyg teulu, cymorth iechyd meddwl ac adnoddau ffitrwydd - Gostyngiadau a rhaglenni cymorth ariannol - Y cyfle i weithio mewn ardal o harddwch naturiol eithriadol Y Rôl Fel Technegydd Cymorth Systemau Gwybodaeth, byddwch yn darparu cymorth TG hanfodol, gan gynnal systemau a chyfarpar cyfrifiadurol i sicrhau bod ein gweithrediadau'n rhedeg yn esmwyth. Byddwch yn gosod, cynnal a chefnogi caledwedd a meddalwedd bwrdd gwaith, gan ddarparu cymorth technegol rheng flaen i wneud diagnosis o ddiffygion a'u datrys wrth gynorthwyo defnyddwyr gydag ymholiadau system o ddydd i ddydd. Yn ogystal, byddwch yn cefnogi ein defnydd o GIS trwy gynnal a gwella data gofodol, sicrhau cywirdeb ac ansawdd, a chynhyrchu mapiau ac adroddiadau yn ôl yr angen. Bydd eich rôl hefyd yn cynnwys: - Creu mapiau, cynlluniau ac adroddiadau gan ddefnyddio offer GIS - Rheoli nwyddau traul TG a lefelau stoc - Cynnal profion PAT - Darparu hyfforddiant TG sylfaenol i staff ac Aelodau Amdanoch Chi I gael eich ystyried yn Technegydd Cymorth Systemau Gwybodaeth, you will need: - Y gallu i gyfathrebu yn y Gymraeg a'r Saesneg - Profiad gyda MS Office a meddalwedd cyffredinol - Profiad gyda chaledwedd - Profiad gyda systemau GIS a GPS - Cymhwyster neu brofiad perthnasol o systemau gwybodaeth - Trwydded yrru lawn, ddilys Gall y swydd hon olygu gweithio'n achlysurol gyda'r nos ac ar benwythnosau. Y dyddiad cau ar gyfer y rôl hon yw 13 Ebrill 2026. Gall sefydliadau eraill alw'r rôl hon yn Dechnegydd Cymorth TG, Technegydd Cymorth Llinell Gyntaf, Technegydd Cymorth Llinell Gyntaf, Dadansoddwr Cymorth TG, Technegydd TG, Technegydd Cymorth Systemau TG, Dadansoddwr Cymorth Systemau TG, Technegydd Cymorth Penbwrdd, Technegydd Desg Wasanaeth, neu Dechnegydd Desg Gymorth. Felly, os ydych chi'n barod i gymryd eich cam nesaf fel Technegydd Cymorth Systemau Gwybodaeth, gwnewch gais trwy'r botwm a ddangosir. Mae'r swydd wag hon yn cael ei hysbysebu gan Webrecruit. Gwasanaethau Asiantaeth Gyflogaeth yw'r gwasanaethau a hysbysebir gan Webrecruit. Information Systems Support Technician Penrhyndeudraeth, Gwynedd (with travel between sites) About Us Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people. We are now looking for an Information Systems Support Technician to join us on a full-time, permanent basis, working 37 hours per week. Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role. The Benefits - Salary of £26,403 - £29,064 per annum - Pension scheme - 360 Wellbeing App, including GP access, mental health support, and fitness resources - Discounts and financial support programs - The chance to work in an area of outstanding natural beauty The Role As an Information Systems Support Technician, you will provide essential IT support, maintaining computer systems and equipment to ensure the smooth running of our operations. You will install, maintain and support desktop hardware and software, providing first-line technical support to diagnose and resolve faults while assisting users with day-to-day system queries. In addition, you will support our use of GIS by maintaining and improving spatial data, ensuring accuracy and quality, and producing maps and reports as required. Your role will also involve: - Creating maps, layouts and reports using GIS tools - Managing IT consumables and stock levels - Carrying out PAT testing - Delivering basic IT training to staff and Members About You To be considered as an Information Systems Support Technician, you will need: - The ability to communicate in Welsh and English - Experience with MS Office and general software - Experience with hardware - Experience with GIS and GPS systems - A relevant qualification or experience of information systems - A full, valid driving licence This post may involve occasional work during evenings and weekends. The closing date for this role is 13th April 2026. Other organisations may call this role IT Support Technician, 1st Line Support Technician, First Line Support Technician, IT Support Analyst, IT Technician, IT Systems Support Technician, IT Systems Support Analyst, Desktop Support Technician, Service Desk Technician, or Helpdesk Technician. So, if you're ready to take your next step as an Information Systems Support Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

This role is ideal for a recent graduate looking to start their career in IT. You will gain hands-on experience supporting and developing IT infrastructure while also contributing to data analytics and reporting within the business. Working as part of a collaborative IT team, you'll build a broad understanding of systems, networks, and business processes, while developing your technical and problem-solving skills. Responsibilities : Support the IT team in maintaining and improving IT infrastructure and systems Assist with IT support queries via the helpdesk, ensuring timely resolution of issues Help monitor system performance and escalate issues where necessary Contribute to IT projects and system improvements Support the implementation and use of data analytics tools and reporting Work closely with colleagues across the business to understand and support their IT needs Assist in maintaining IT security standards and following company policies Liaise with external suppliers and support partners where required Keep accurate records of support requests and updates Take part in training and development to build technical knowledge Contribute to a positive, team-focused working environment Essential: Degree in IT, Computer Science, Business Studies, or a related field Strong interest in IT infrastructure, systems, and data analytics Good problem-solving skills and willingness to learn Strong communication and organisational skills Ability to work collaboratively within a team Desirable: Basic understanding of networks, hardware, or IT systems Awareness of technologies such as cloud systems or reporting tools (e.g. Power BI) Any internship, placement, or project experience in IT Additional Location: Redditch (on-site, full-time) Occasional travel to other company sites is required - a full UK driving licence is essential This role is well suited to a local graduate looking to build a long-term career in IT Note: All candidates must have full UK working rights. Unfortunately, the client is unable to offer visa sponsorship.

We are working with a powerhouse in the logistics and e-commerce world (with their London based HQ) and have a very exciting opportunity for someone to join them as a Data Analyst for the next 3+ months, with a great potential of something permanent being available for the right person. In this role you would be working very closely with the commercial team, focused on supporting the team with data analysis, reporting and performance insights, in particular looking at success factors, lead times, sales volumes etc. Your main focus will be around building and maintaining dashboards, analysis of sales performance and helping teams use data more effectively. Additionally, you'll be working across the wider commercial teams and providing Salesforce support, so it's a necessity that you have great communication skills as well as Salesforce (or similar CRM) knowledge. This is a project to help cleanse data and catch up, really we need someone that has some form of Data Analytics experience (2+ years) and in particular within a sales or revenue capacity. You'd be working a standard 9-5 day, Monday to Friday, and to start can work a 4 in/1 out hybrid split, and then after settling work 3/2. The offices you'd be working in are based in-between Marylebone and Fitzrovia, less than a 10 minute walk to Oxford Circus Station. As this is temporary, you'd be completing weekly timesheets and paid each Friday, working at an hourly rate of 18 per hour. What you'll be involved in: CRM & Data Support Work with the CRM Lead to ensure reporting aligns with Salesforce processes and data structures. Help maintain data quality and support improvements to CRM reporting. Assist in translating commercial reporting needs into system requirements. Support the Commercial team with Salesforce queries, creating training materials for FAQs. Data & Reporting Build and maintain dashboards and reports in Salesforce. Produce regular sales performance reports including pipeline, conversion and revenue metrics. Support the creation of reporting packs for monthly reviews and commercial meetings. Sales Performance Insights Analyse sales data to identify trends, opportunities and performance gaps. Support sales managers with insights on pipeline health, forecasting and productivity. Maintain KPI trackers and sales scorecards. What we're looking for Any form of early career exposure and experience within revenue operations would be ideal. Familiarity with and confidence using Salesforce or similar. Ability to interpret data and present insights clearly. Curious, detail-oriented and comfortable working in a fast-paced environment. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Your new role The Service Desk Analyst provides 1st and 2nd line technical support to colleagues in their London HQ. This role is key to delivering a seamless user experience, offering support across hardware, software, and modern workplace tools via phone, email, in-person and remote assistance. What you'll need to succeed Previous experience in a Helpdesk/Service Desk environment (including telephone support). Strong experience using call logging/ticketing systems. Solid knowledge of Microsoft Windows 11. Experience troubleshooting Microsoft Outlook in a networked environment (permissions, shared calendars, delegation). Familiarity with Microsoft Office applications (Word, Excel, PowerPoint). Basic understanding of PC hardware setup and configuration. Experience supporting mobile devices and MDM platforms (Apple & Android). Knowledge of Service Desk processes, IT best practices, and customer service standards. Ability to manage multiple tasks simultaneously within a team environment. MCP certification (desirable). What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Technical support - 2nd line - Temporary Location :Eastleigh / Southampton (Hybrid) Hours : Rotating shift pattern: 4 days on / 4 days off Coverage Monday to Sunday, 06:00 - 23:00 Current shifts: 7:00am - 7:00pm 8:00am - 8:00pm 9:00am - 9:00pm Duration: This is an ongoing position Salary :£27000- pro rata Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst / 2nd Line technical support to join their team on a temporary basis. This is an immediate start opportunity for someone with strong technical support line who thrives in a fast-paced, customer-focused environment. You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class customer experience. Key Responsibilities Respond to customer queries via calls, emails, and web portal Investigate and resolve technical issues, escalating when necessary Log and manage cases from start to finish, maintaining clear documentation Contribute to knowledge base updates and team knowledge sharing Collaborate with internal and global support teams Participate in continuous improvement initiatives Required Skills & Experience 18 months -2+ years' experience in technical helpdesk/support Strong customer service and communication skills Experience with Windows operating systems and basic networking Analytical and problem-solving abilities Ability to work effectively in a high-paced team environment Desirable Experience with SQL / database management Knowledge of payment systems or retail operations Additional language skills (Spanish or French) Apply Today If you are available immediately and want to join a dynamic technical support team, send your CV to Dynamite Recruitment

Fancy working for a long established international bank with amazing benefits? Work right in the heart of the west end with lots to see and do? Work with the latest verions of T24? If so we could have the job for you Role T 24 Developer AKA T24 Technical Consultant, T24 Technical specialist, T24 Systems Analyst, Temenos Transact Developer Salary 66 K + 12.5% Pension + Bonus (25%, performance based) + 28 Days leave, rising + Private Health / Dental Location Central London / West End 4 Days office The role Woking in a small team supporting the T24 / Transact product you will be responsible for enhancing T24 system functionality to meet the bank s needs, including updates, patch installations, and integration with other IT systems. Lead software development from design to delivery, including coding, code review, and unit testing. Monitor T24 system performance and security, analyze business requirements to develop technical specifications, and resolve operational issues. Coordinate with the Temenos Helpdesk for problem resolution and provide out-of-hours support for urgent system issues. Requirements Proven experience working in multiple European banks as a T24 technical consultant. In-depth technical knowledge of the T24 system, including the latest releases R23 and R24, as well as modules AA, TPH and TDH. Experience participating in T24 upgrade and integration projects (including API integrations). Excellent understanding of T24 TAFJ running on MS SQL database. Understanding the challenges of upgrading T24 from the TAFC/jBase environment. Excellent Java development skills for T24. Solid experience in T24 integration, interfacing and customisation of Browser Excellent opportunity to join a great bank for the long term Interested? Please send your cv for a swift response!

1st / 2nd Line Support Technician (Progression to Helpdesk Team Leader) - Fareham - 27-32K We are looking for a Helpdesk Analyst to provide 1st and 2nd line IT support for hardware, software, and EPoS systems via phone, email, and in-person. You'll troubleshoot issues, install and maintain systems, and ensure minimal downtime for our clients. Key Responsibilities: Provide 1st/2nd line service desk support Install, upgrade, and troubleshoot Windows and hardware systems Log, manage, and resolve support tickets in line with SLAs Troubleshoot LAN/WAN and TCP/IP networking issues Escalate complex issues where required Participate in an on-call rota (once competent) Skills & Experience: Minimum 1-2 years in IT support preferred. Any knowledge of EPoS operations, SQL Server, Windows, networking, and remote access tools would be highly desirable Strong customer service and problem-solving skills . Details: Location: Fareham, Hampshire Hours: 37.5 per week, Mon-Fri Salary: 27,000- 32,000 + BUPA & Pension after probation Career progression to Helpdesk Team Leader Apply now to join a fast-paced, client-focused IT support team! Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

IT Support Engineer Location: Salisbury Salary: Up to £40,000 DOE This is a fantastic opportunity for an experienced IT Support Engineer to join a well-established professional services organisation based in Salisbury. Offering a salary of up to £40,000 DOE, this role provides the chance to work within a collaborative and forward-thinking environment where technology plays a key role in business success. You ll be supporting a busy team, delivering high-quality technical solutions, and contributing to continuous improvement across systems and processes. If you re passionate about IT, enjoy problem-solving and are looking for a role where you can progress into an IT Manager position, this could be the ideal next step in your career. Duties & Responsibilities Provide first-line technical support across hardware, software, and networks Manage and resolve IT tickets, escalating complex issues when required Support system administration and assist with infrastructure tasks Deliver user training and guidance on IT systems and applications Maintain accurate documentation and contribute to knowledge sharing What Experience is Required Proven experience (4+ years) in an IT support or service desk role Strong knowledge of Microsoft technologies including M365 and Active Directory Excellent communication skills with a customer-focused approach Salary & Benefits Salary oup to £40,000 DOE Supportive team environment Ongoing training and development opportunities Exposure to a wide range of technologies Location Salisbury with travel to Andover, Romsey, Totton, and Witney. Must drive and have car. easily commutable from Andover, Winchester, Amesbury, Romsey, and Warminster How to Apply To apply, please send your CV in strict confidence to Giselle Whitton at CV Screen. Alternate Job Titles IT Service Desk Analyst IT Support Analyst Helpdesk Engineer Technical Support Engineer CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)

Want a senior technology leadership role where you can shape product direction, influence architecture and lead delivery across engineering, data and digital platforms? This is an opportunity to join a growing B2B digital business in a broad, high-impact role reporting to the CEO. You will lead technical delivery across product, platform and data, helping the business deliver new services, improve internal efficiency and make better decisions around architecture, tooling and technical investment. Head of Technical Delivery Bath / Hybrid (typically two days a month in the office) 85,000- 100,000 + up to 10% discretionary bonus This role will suit someone who enjoys operating at senior level, but still likes staying close enough to delivery to guide outcomes, remove blockers and keep momentum. What you'll be doing Lead delivery across engineering, data and technical operations Shape technical direction and architectural decisions across products and platforms Turn roadmap priorities into practical, costed delivery plans Improve delivery predictability, release quality and operational performance Oversee systems, integrations, cloud infrastructure and data flow Support the development of new products and services, including AI-related initiatives Drive automation of manual internal processes Manage external technology partners and specialist consultancies Lead and develop a small internal team What they're looking for Senior experience leading technical delivery, engineering or platform teams Strong architectural judgement and technical decision-making ability Experience working with data in a meaningful way Strong stakeholder skills and the ability to translate technical issues into business language A practical, commercially aware approach Comfort working in a smaller business where breadth and adaptability matter AI experience is helpful, but not a requirement. Team You will lead a small internal team, currently including: Helpdesk Analyst Data Engineer Software Tester Full Stack Developer Lead Data & Reporting Analyst You will also work closely with external partners across software development, IT support, cyber security, website improvement and AI advisory work. Why this role stands out This is a genuine opportunity to shape both product and technical direction in a business where technology is central to future growth. You will have the scope to influence what gets built, how it gets delivered and where technology can create the biggest commercial impact. Package 85,000- 100,000 salary Up to 10% discretionary bonus 25 days holiday plus bank holidays Private medical insurance or wellbeing allowance & more Interested? If you are looking for a senior role with broad ownership, strategic influence and the chance to shape delivery in a growing digital business, apply now or get in touch with Chris Lynes at Spectrum IT for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.