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ClearCourse
2nd Line Support Agent
ClearCourse
Company description: ClearCourse Job description: 2nd Line Technical Support Analyst - Payments Location: London (Hybrid) Permanent Do you enjoy solving complex technical problems? Do you want to work at the heart of a fast-growing payments platform supporting thousands of live merchants? ClearAccept (part of ClearCourse) is looking for a hands-on 2nd Line Technical Support Analyst to help power our next stage of growth. About ClearAccept & ClearCourse ClearAccept is ClearCourse's integrated payments platform, supporting multi-channel payment solutions across POS, EPOS integrations and eCommerce . ClearCourse is a leading SaaS group with 45+ technology brands, building innovative software and payments solutions for UK and international markets. We're scaling fast - and payments sits at the core of everything we do. The Role You'll sit within the Operations team providing 2nd line support for live merchant environments, resolving complex issues escalated from 1st line and ensuring payment services remain stable, secure and high-performing. You'll: Own escalated Jira tickets from 1st line support Troubleshoot POS terminals, integrations and merchant environments Support merchant onboarding and offboarding Monitor production logs and alerts, identifying root causes Assist with testing new features before release Support terminal deployment, configuration and TMS Feed insights back into Product and IT for continuous improvement Help shape training guides, FAQs and support materials Provide on-site and remote merchant support when required This is a role for someone who enjoys variety, ownership and technical problem solving in a live payments environment. What You'll Bring Knowledge of POS, EPOS and eCommerce payment solutions Strong customer-focused problem-solving mindset Ability to manage a varied and fast-moving workload Excellent written and verbal communication skills Advanced Excel skills Experience in card payments or merchant services (desirable) Understanding of PCI DSS or ISO/PayFac models (desirable) Why Join Us? Competitive salary + benefits 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Generous pension contributions Hybrid working model (remote flexibility) If you want to build deep technical payments expertise in a growing SaaS business, this is your next move. Apply now.
03/03/2026
Full time
Company description: ClearCourse Job description: 2nd Line Technical Support Analyst - Payments Location: London (Hybrid) Permanent Do you enjoy solving complex technical problems? Do you want to work at the heart of a fast-growing payments platform supporting thousands of live merchants? ClearAccept (part of ClearCourse) is looking for a hands-on 2nd Line Technical Support Analyst to help power our next stage of growth. About ClearAccept & ClearCourse ClearAccept is ClearCourse's integrated payments platform, supporting multi-channel payment solutions across POS, EPOS integrations and eCommerce . ClearCourse is a leading SaaS group with 45+ technology brands, building innovative software and payments solutions for UK and international markets. We're scaling fast - and payments sits at the core of everything we do. The Role You'll sit within the Operations team providing 2nd line support for live merchant environments, resolving complex issues escalated from 1st line and ensuring payment services remain stable, secure and high-performing. You'll: Own escalated Jira tickets from 1st line support Troubleshoot POS terminals, integrations and merchant environments Support merchant onboarding and offboarding Monitor production logs and alerts, identifying root causes Assist with testing new features before release Support terminal deployment, configuration and TMS Feed insights back into Product and IT for continuous improvement Help shape training guides, FAQs and support materials Provide on-site and remote merchant support when required This is a role for someone who enjoys variety, ownership and technical problem solving in a live payments environment. What You'll Bring Knowledge of POS, EPOS and eCommerce payment solutions Strong customer-focused problem-solving mindset Ability to manage a varied and fast-moving workload Excellent written and verbal communication skills Advanced Excel skills Experience in card payments or merchant services (desirable) Understanding of PCI DSS or ISO/PayFac models (desirable) Why Join Us? Competitive salary + benefits 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Generous pension contributions Hybrid working model (remote flexibility) If you want to build deep technical payments expertise in a growing SaaS business, this is your next move. Apply now.
Arthur
Application Support Analyst
Arthur
Application Support Analyst - Insurance Systems (London Market) London (Hybrid) | Permanent | Competitive Salary + Benefits Are you ready to make a real impact in the London Insurance Market? Join a business that's shaping the future of underwriting and claims systems across international markets - where your expertise won't just support operations, it will drive innovation. We're looking for a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and Back Office functions. You'll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications. This is a hands-on role where you'll troubleshoot issues, coordinate releases, and contribute to system rollouts, documentation, and user training - all within a collaborative, forward-thinking environment. What makes this opportunity stand out? Tech & Tools : Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join a business that prioritises people, purpose, and progress - not just policies. If you have: Experience supporting insurance applications (Subscribe, Exact Advantage, etc.) Strong SQL/database skills and familiarity with ITIL processes A background in the London Market or Lloyd's insurance systems A customer-focused mindset and a proactive approach to problem-solving then we'd love to hear from you. Apply now for immediate consideration (Please also note this role requires x3 days in the office per week)
07/10/2025
Full time
Application Support Analyst - Insurance Systems (London Market) London (Hybrid) | Permanent | Competitive Salary + Benefits Are you ready to make a real impact in the London Insurance Market? Join a business that's shaping the future of underwriting and claims systems across international markets - where your expertise won't just support operations, it will drive innovation. We're looking for a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and Back Office functions. You'll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications. This is a hands-on role where you'll troubleshoot issues, coordinate releases, and contribute to system rollouts, documentation, and user training - all within a collaborative, forward-thinking environment. What makes this opportunity stand out? Tech & Tools : Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join a business that prioritises people, purpose, and progress - not just policies. If you have: Experience supporting insurance applications (Subscribe, Exact Advantage, etc.) Strong SQL/database skills and familiarity with ITIL processes A background in the London Market or Lloyd's insurance systems A customer-focused mindset and a proactive approach to problem-solving then we'd love to hear from you. Apply now for immediate consideration (Please also note this role requires x3 days in the office per week)
Adecco
Communications Lead Business Analyst - Change Project - £650/d
Adecco City, London
Communications Lead - Change Business Analyst London Markets Financial Services Insurance Markets London Hybrid 3 days a week in the office per week 650/day (Inside IR35) Contract until end of July 2026 Our London based client is seeking a Communications Lead - Change Business Analyst to work on an implementation of a new system. In this role you will create and manage internal and external communication in relation to the changes following the implementation. Insurance knowledge of London and markets is highly desirable though not essential. Key Skills & Experience: Strong Business Analyst skills Experience within Markets (preferable) / Financial Services / Insurance Previously worked on platform system implementation / change High level stakeholder management Excellent written and verbal communication skills Location: City of London Hybrid: 3 days a week in the office / 2 days working from home Contract: Until July 2026 Rate: 650/day Inside IR35 via umbrella Please do send me your CV to start a conversation around this. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
03/10/2025
Contractor
Communications Lead - Change Business Analyst London Markets Financial Services Insurance Markets London Hybrid 3 days a week in the office per week 650/day (Inside IR35) Contract until end of July 2026 Our London based client is seeking a Communications Lead - Change Business Analyst to work on an implementation of a new system. In this role you will create and manage internal and external communication in relation to the changes following the implementation. Insurance knowledge of London and markets is highly desirable though not essential. Key Skills & Experience: Strong Business Analyst skills Experience within Markets (preferable) / Financial Services / Insurance Previously worked on platform system implementation / change High level stakeholder management Excellent written and verbal communication skills Location: City of London Hybrid: 3 days a week in the office / 2 days working from home Contract: Until July 2026 Rate: 650/day Inside IR35 via umbrella Please do send me your CV to start a conversation around this. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Adecco
Training Lead - Change Business Analyst London £650/d Contract
Adecco City, London
Training Lead Business Analyst London Markets Financial Services Insurance Markets London Hybrid 3 days a week in the office per week 650/day (Inside IR35) Contract until end of July 2026 Our London based client is seeking a Training Lead Business Analyst to work on an implementation of a new system. You will coordinate and drive the training to circa 100 staff through webinars, process guides or classroom style training. Insurance knowledge of London and markets is highly desirable though not essential. Key Skills & Experience: Strong Business Analyst skills Experience within Markets (preferable) / Financial Services / Insurance Experience coordinating and driving training content and delivery Previously worked on platform system implementation / change High level stakeholder management Excellent written and verbal communication skills Location: City of London Hybrid: 3 days a week in the office / 2 days working from home Contract: Until July 2026 Rate: 650/day Inside IR35 via umbrella Please do send me your CV to start a conversation around this. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
03/10/2025
Contractor
Training Lead Business Analyst London Markets Financial Services Insurance Markets London Hybrid 3 days a week in the office per week 650/day (Inside IR35) Contract until end of July 2026 Our London based client is seeking a Training Lead Business Analyst to work on an implementation of a new system. You will coordinate and drive the training to circa 100 staff through webinars, process guides or classroom style training. Insurance knowledge of London and markets is highly desirable though not essential. Key Skills & Experience: Strong Business Analyst skills Experience within Markets (preferable) / Financial Services / Insurance Experience coordinating and driving training content and delivery Previously worked on platform system implementation / change High level stakeholder management Excellent written and verbal communication skills Location: City of London Hybrid: 3 days a week in the office / 2 days working from home Contract: Until July 2026 Rate: 650/day Inside IR35 via umbrella Please do send me your CV to start a conversation around this. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Arthur
Application Support Analyst
Arthur
Application Support Analyst - Insurance Systems (London Market) London (Hybrid) Permanent Competitive Salary + BenefitsAre you ready to make a real impact in the London Insurance Market? Join a business that's shaping the future of underwriting and claims systems across international markets - where your expertise won't just support operations, it will drive innovation.We're looking for a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and back-office functions. You'll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications.This is a hands-on role where you'll troubleshoot issues, coordinate releases, and contribute to system rollouts, documentation, and user training - all within a collaborative, forward-thinking environment. What makes this opportunity stand out? Tech & Tools : Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join a business that prioritises people, purpose, and progress - not just policies. If you have: ? Experience supporting insurance applications (Subscribe, Exact Advantage, etc.)? Strong SQL/database skills and familiarity with ITIL processes? A background in the London Market or Lloyd's insurance systems? A customer-focused mindset and a proactive approach to problem-solving then we'd love to hear from you. Apply now for immediate consideration (Please also note this role requires x3 days in the office per week)
02/10/2025
Full time
Application Support Analyst - Insurance Systems (London Market) London (Hybrid) Permanent Competitive Salary + BenefitsAre you ready to make a real impact in the London Insurance Market? Join a business that's shaping the future of underwriting and claims systems across international markets - where your expertise won't just support operations, it will drive innovation.We're looking for a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and back-office functions. You'll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications.This is a hands-on role where you'll troubleshoot issues, coordinate releases, and contribute to system rollouts, documentation, and user training - all within a collaborative, forward-thinking environment. What makes this opportunity stand out? Tech & Tools : Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join a business that prioritises people, purpose, and progress - not just policies. If you have: ? Experience supporting insurance applications (Subscribe, Exact Advantage, etc.)? Strong SQL/database skills and familiarity with ITIL processes? A background in the London Market or Lloyd's insurance systems? A customer-focused mindset and a proactive approach to problem-solving then we'd love to hear from you. Apply now for immediate consideration (Please also note this role requires x3 days in the office per week)
Adecco
Business Analyst - Insurance - £650/d Inside IR35
Adecco
Business Analyst London Markets Insurance Insurance Home based with some adhoc travel 650/day (Inside IR35) Initial 6 month contract Application Integration Data Migration Infrastructure Estates Our client is seeking a highly skilled Business Analyst with extensive experience with the Insurance sector (London Market / Speciality Insurance experience is a bonus) to work on an application integration project. You will have a proven track record in the successful design, delivery, and implementation of M&A and business change projects. Key Essential Skills & Experience: Extensive experience within Insurance / Brokering sectors Experience in producing process models Agile and Waterfall methodology proficiency Application Integration Service Integration Data Migration Strong analytical and problem solving skills Stakeholder Management Excellent communication skills Location: Predominantly remote role with some adhoc travel to offices when required Contract Length: Initial contract 6 months Rate: 650/day Inside IR35 via umbrella If this sounds like a good match to your experience, submit your CV ASAP! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
01/09/2025
Contractor
Business Analyst London Markets Insurance Insurance Home based with some adhoc travel 650/day (Inside IR35) Initial 6 month contract Application Integration Data Migration Infrastructure Estates Our client is seeking a highly skilled Business Analyst with extensive experience with the Insurance sector (London Market / Speciality Insurance experience is a bonus) to work on an application integration project. You will have a proven track record in the successful design, delivery, and implementation of M&A and business change projects. Key Essential Skills & Experience: Extensive experience within Insurance / Brokering sectors Experience in producing process models Agile and Waterfall methodology proficiency Application Integration Service Integration Data Migration Strong analytical and problem solving skills Stakeholder Management Excellent communication skills Location: Predominantly remote role with some adhoc travel to offices when required Contract Length: Initial contract 6 months Rate: 650/day Inside IR35 via umbrella If this sounds like a good match to your experience, submit your CV ASAP! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Automation Tester- Senior Consultant in Application Development
Netcompany
Company Description Netcompany Netcompany is one of the UK's and Northern Europe's most successful IT consultancies and you could be part of that incredible success. We operate across 6 countries which include the UK, Denmark, Norway, Poland, Holland and Vietnam, with over 3000 skilled IT Consultants and Developers. We deliver large, complex and innovative projects to clients in the public and private sector. Job Description Do you want to immerse yourself in the Functional and Quality aspects of large software projects that digitize and empower the United Kingdom If this is You, then Netcompany is the company of choice for you! You will be involved in developing socially critical IT systems that do not just have an impact on our customers for specific sectors but for people across the Great British society. You will always be part of a project team with Business Analysts and Developer colleagues from Netcompany, who work closely with you and the customer. At Netcompany you are the critical link between the customer, their business needs, and our technical solution. During the project you will have access to a wide range of the latest tools and technologies. Key Activities Analyse the business needs and the required functionality for the customer. Prepare test plans and designs tests for verifying and validating the Functional and Quality requirements of the solution Execute functional tests of solutions internally within Netcompany and externally in collaboration with the customer Qualifications You can join the dots between business and IT technical issues, and you can explain business needs to the developer and technical aspects to the customer. 4-6 years of Automatic testing experience Experience in Test Driven Development Hands on experience in Spock or Junit Experience in Jira, Zephyr, Xray, selenium webdriver or similar Jira testing tool Experience in providing test reports Experience with security or penetration testing is a plus A relevant bachelor's degree preferably in a STEM (Science, Technology, Engineering and Mathematics) discipline Additional Information Our Investment in you We have many years of experience in recruiting and onboarding newly qualified Graduate colleagues, and a setup that is geared to offer you the very best of professional and personal development based on your specific needs. At Netcompany, you will be assigned an experienced personal mentor from the start. Your mentor will always be available for professional advice and guidance for your future career direction. In addition, there will be multiple courses tailored for you in our internal training program which is known as the Netcompany Academy. Through a series of modules, we will ensure you continuously have the opportunity to improve your skills throughout your career, ranging in everything from different cutting-edge technologies to customer engagement and management. If you want to further develop your technical skills, we also offer industry standard certifications. In other words, your career will never stop with us, and you will evolve much faster than anywhere else in the industry. No one prioritizes the social higher than us! In Netcompany, we have a unique unity, and there is no place in the IT industry that prioritises the social values higher than us. We offer a wide range of different clubs and associations within both sports, board games, E-sports and cultural life. In addition, we enjoy meeting at ours weekly Friday events, for company parties and team events. The possibilities are many, as we believe that we perform best when we know each other and have fun together! Employee Benefits 25daysholidays, as well as public holidays Competitive salary Well-defined learning and career path Professional certifications supported as part of learning and development. Monthly social events (including after work bars, annual Summer and Christmas parties and sporting events) We operate a Hybrid working model with flexible working Interest free Season Ticket Loans Retail discounts (including Restaurants, Supermarkets, Travel, Leisure and Department Stores & Fashion) Healthcare Life insurance Apply Today If you are interested in beinga partof our continued success,pleaseapply today- JoinNetcompany! Be part of our continuous growth, find out more below • Website: Netcompany - IT and Business Consulting • LinkedIn: Netcompany LinkedIn Disclaimer This role may be subject to basic security checks which may include a basic criminalrecordcheck. Here at Netcompany we believe in equality for all, and we will never discriminate against any applicants onthegroundsofsex,genderreassignment,pregnancy,maternity, race, marital status,disability, age, religion,belief,orsexualorientation.
23/09/2022
Full time
Company Description Netcompany Netcompany is one of the UK's and Northern Europe's most successful IT consultancies and you could be part of that incredible success. We operate across 6 countries which include the UK, Denmark, Norway, Poland, Holland and Vietnam, with over 3000 skilled IT Consultants and Developers. We deliver large, complex and innovative projects to clients in the public and private sector. Job Description Do you want to immerse yourself in the Functional and Quality aspects of large software projects that digitize and empower the United Kingdom If this is You, then Netcompany is the company of choice for you! You will be involved in developing socially critical IT systems that do not just have an impact on our customers for specific sectors but for people across the Great British society. You will always be part of a project team with Business Analysts and Developer colleagues from Netcompany, who work closely with you and the customer. At Netcompany you are the critical link between the customer, their business needs, and our technical solution. During the project you will have access to a wide range of the latest tools and technologies. Key Activities Analyse the business needs and the required functionality for the customer. Prepare test plans and designs tests for verifying and validating the Functional and Quality requirements of the solution Execute functional tests of solutions internally within Netcompany and externally in collaboration with the customer Qualifications You can join the dots between business and IT technical issues, and you can explain business needs to the developer and technical aspects to the customer. 4-6 years of Automatic testing experience Experience in Test Driven Development Hands on experience in Spock or Junit Experience in Jira, Zephyr, Xray, selenium webdriver or similar Jira testing tool Experience in providing test reports Experience with security or penetration testing is a plus A relevant bachelor's degree preferably in a STEM (Science, Technology, Engineering and Mathematics) discipline Additional Information Our Investment in you We have many years of experience in recruiting and onboarding newly qualified Graduate colleagues, and a setup that is geared to offer you the very best of professional and personal development based on your specific needs. At Netcompany, you will be assigned an experienced personal mentor from the start. Your mentor will always be available for professional advice and guidance for your future career direction. In addition, there will be multiple courses tailored for you in our internal training program which is known as the Netcompany Academy. Through a series of modules, we will ensure you continuously have the opportunity to improve your skills throughout your career, ranging in everything from different cutting-edge technologies to customer engagement and management. If you want to further develop your technical skills, we also offer industry standard certifications. In other words, your career will never stop with us, and you will evolve much faster than anywhere else in the industry. No one prioritizes the social higher than us! In Netcompany, we have a unique unity, and there is no place in the IT industry that prioritises the social values higher than us. We offer a wide range of different clubs and associations within both sports, board games, E-sports and cultural life. In addition, we enjoy meeting at ours weekly Friday events, for company parties and team events. The possibilities are many, as we believe that we perform best when we know each other and have fun together! Employee Benefits 25daysholidays, as well as public holidays Competitive salary Well-defined learning and career path Professional certifications supported as part of learning and development. Monthly social events (including after work bars, annual Summer and Christmas parties and sporting events) We operate a Hybrid working model with flexible working Interest free Season Ticket Loans Retail discounts (including Restaurants, Supermarkets, Travel, Leisure and Department Stores & Fashion) Healthcare Life insurance Apply Today If you are interested in beinga partof our continued success,pleaseapply today- JoinNetcompany! Be part of our continuous growth, find out more below • Website: Netcompany - IT and Business Consulting • LinkedIn: Netcompany LinkedIn Disclaimer This role may be subject to basic security checks which may include a basic criminalrecordcheck. Here at Netcompany we believe in equality for all, and we will never discriminate against any applicants onthegroundsofsex,genderreassignment,pregnancy,maternity, race, marital status,disability, age, religion,belief,orsexualorientation.
Aon
Documentation Specialist
Aon
Documentation Specialist We're hiring! Aon are currently recruiting a Documentation Specialist to join our team in London. The Documentation Specialist will be primarily responsible for working alongside quants, actuaries, software developers, and business analysts on our dynamic financial analysis product called ReMetrica. About Aon Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. Reinsurance Solutions Reinsurance Solutions, a division of Aon plc, is the world's leading reinsurance intermediary and full-service capital advisor. We empower our clients to better understand, manage and transfer risk through innovative solutions and personalised access to all forms of global reinsurance capital across treaty, facultative and capital markets. As a trusted advocate, we deliver local reach to the world's markets, an unparalleled investment in innovative analytics, including catastrophe management, actuarial and rating agency advisory. Through our professionals' expertise and experience, we advise clients in making optimal capital choices that will empower results and improve operational effectiveness for their business. With more than 80 offices in 50 countries, our worldwide client base has access to the broadest portfolio of integrated capital solutions and services. About the Role Your impact as a Documentation Specialist: Creating the documentation set for ReMetrica; Training customers on how to use the software and its new features. This may include international travel; Supporting our clients on how to use ReMetrica; Developing the website used by our customers; Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About you Your knowledge and expertise: Ability to work independently and set direction for the team in documentation and content; Interest in general insurance actuarial analysis to understand and learn how ReMetrica works to increase the detail provided in the help offered to customers; Interest in software, and willingness to be involved in a software development team; Flexibility in working around software development projects - sometimes this will be busy (when near a product release) and there will be other times when you can work on other areas, including research of the latest content technologies; Mathematical skills will be useful so you can explain more complicated topics such as numerical algorithms for generating correlation; Website management and content skills will go a long way. Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. Our Colleague Experience Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience. We're happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we're happy to discuss options with you upon application.
23/09/2022
Full time
Documentation Specialist We're hiring! Aon are currently recruiting a Documentation Specialist to join our team in London. The Documentation Specialist will be primarily responsible for working alongside quants, actuaries, software developers, and business analysts on our dynamic financial analysis product called ReMetrica. About Aon Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. Reinsurance Solutions Reinsurance Solutions, a division of Aon plc, is the world's leading reinsurance intermediary and full-service capital advisor. We empower our clients to better understand, manage and transfer risk through innovative solutions and personalised access to all forms of global reinsurance capital across treaty, facultative and capital markets. As a trusted advocate, we deliver local reach to the world's markets, an unparalleled investment in innovative analytics, including catastrophe management, actuarial and rating agency advisory. Through our professionals' expertise and experience, we advise clients in making optimal capital choices that will empower results and improve operational effectiveness for their business. With more than 80 offices in 50 countries, our worldwide client base has access to the broadest portfolio of integrated capital solutions and services. About the Role Your impact as a Documentation Specialist: Creating the documentation set for ReMetrica; Training customers on how to use the software and its new features. This may include international travel; Supporting our clients on how to use ReMetrica; Developing the website used by our customers; Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About you Your knowledge and expertise: Ability to work independently and set direction for the team in documentation and content; Interest in general insurance actuarial analysis to understand and learn how ReMetrica works to increase the detail provided in the help offered to customers; Interest in software, and willingness to be involved in a software development team; Flexibility in working around software development projects - sometimes this will be busy (when near a product release) and there will be other times when you can work on other areas, including research of the latest content technologies; Mathematical skills will be useful so you can explain more complicated topics such as numerical algorithms for generating correlation; Website management and content skills will go a long way. Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. Our Colleague Experience Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience. We're happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we're happy to discuss options with you upon application.
InvitISE Ltd
Senior Business Analyst
InvitISE Ltd
We are seeking a Senior Business Analyst for our international Insurance client based in London on a permanent basis paying between £65,000 - £75,000 + benefits depending on experience. This role will allow working from home currently and then reverting to a Hybrid working pattern. Proven experience with Reinsurance / Market's insurance is required. The successful candidate will possess the following - - Business Analysis / Business Architecture - Consultancy - Markets insurance / Reinsurance, - Underwriting - Claims - AI - BPM - RPA - Stakeholder Management - Risk Management Interested? Please apply below. Senior Business Analyst, Business Analyst, Business Architect, Business Architecture, Insurance, Market insurance, Underwriting, Claims, AI, BPM, RPA, Stakeholder Management, Risk Management, Budget Management, Reinsurance,
01/02/2022
Full time
We are seeking a Senior Business Analyst for our international Insurance client based in London on a permanent basis paying between £65,000 - £75,000 + benefits depending on experience. This role will allow working from home currently and then reverting to a Hybrid working pattern. Proven experience with Reinsurance / Market's insurance is required. The successful candidate will possess the following - - Business Analysis / Business Architecture - Consultancy - Markets insurance / Reinsurance, - Underwriting - Claims - AI - BPM - RPA - Stakeholder Management - Risk Management Interested? Please apply below. Senior Business Analyst, Business Analyst, Business Architect, Business Architecture, Insurance, Market insurance, Underwriting, Claims, AI, BPM, RPA, Stakeholder Management, Risk Management, Budget Management, Reinsurance,
Business Analyst - Insurance
MLR Associates
Insurance Technical Business Analyst - London Markets / General Insurance Industry Leading Broker / London/City / WFH / Remote £55,000-£65,000 + bonus & benefits package Insurance Systems migrations / implementations The Business Analyst's role is to elicit, analyse, specify, and validate the business needs of stakeholders, be they customers or end users. This includes interviewing stakeholders and gathering and compiling user requirements to understand the technology solutions they need. The Business Analyst will apply proven communication, analytical and problem-solving skills to help the business make appropriate and beneficial technology decisions. The Business Analyst will also be proactive about working with the Emerging Technology Analyst to look for new technologies to optimise business processes. The Business Analyst will play a pivotal role in ensuring IT's understanding of business requirements through several strategic migration projects from Legacy systems. The Business Analyst will produce as-is and to-be process maps, challenge the norm, build functional and non-functional specifications, produce configuration guides and work alongside Subject Matter Experts in designing new improved processes. Skills Experience with either London Markets or General Insurance Experience with Insurance or Broking Administration systems essential. Solid understanding of project management tools and techniques. A core competency in business analysis and some formal training. Experience working on a large-scale project/programme implementing software and process solutions. Processing mapping/modelling experience of at least one standard, eg BPMN. Experience of 1 or more software delivery methodologies, ideally Agile. Excellent communication/interpersonal/stakeholder management skills. Excellent presentation skills. Experience of facilitating workshops. Use of Visio and equivalent online tools. Data mapping and requirements gathering skillsets
04/11/2021
Full time
Insurance Technical Business Analyst - London Markets / General Insurance Industry Leading Broker / London/City / WFH / Remote £55,000-£65,000 + bonus & benefits package Insurance Systems migrations / implementations The Business Analyst's role is to elicit, analyse, specify, and validate the business needs of stakeholders, be they customers or end users. This includes interviewing stakeholders and gathering and compiling user requirements to understand the technology solutions they need. The Business Analyst will apply proven communication, analytical and problem-solving skills to help the business make appropriate and beneficial technology decisions. The Business Analyst will also be proactive about working with the Emerging Technology Analyst to look for new technologies to optimise business processes. The Business Analyst will play a pivotal role in ensuring IT's understanding of business requirements through several strategic migration projects from Legacy systems. The Business Analyst will produce as-is and to-be process maps, challenge the norm, build functional and non-functional specifications, produce configuration guides and work alongside Subject Matter Experts in designing new improved processes. Skills Experience with either London Markets or General Insurance Experience with Insurance or Broking Administration systems essential. Solid understanding of project management tools and techniques. A core competency in business analysis and some formal training. Experience working on a large-scale project/programme implementing software and process solutions. Processing mapping/modelling experience of at least one standard, eg BPMN. Experience of 1 or more software delivery methodologies, ideally Agile. Excellent communication/interpersonal/stakeholder management skills. Excellent presentation skills. Experience of facilitating workshops. Use of Visio and equivalent online tools. Data mapping and requirements gathering skillsets
Propel London
Application Support Analyst - Cyber Insurtech
Propel London
Application Support Analyst (SQL) Is required to join a high growth cyber Insurtech business that is growing at an exponential rate. Headquartered in London with offices in American and Australia this cyber Insurtech has been disrupting inefficient and immature insurance markets for over 20 years. They now use best in industry proprietary technology to pioneer insurance products for emerging risk, particularly within cyber security and cyber terrorism. This business also has superb culture with regular incentives and an annual company trip to sunnier climbs! As an application support analyst you will be the face of the IT department, you'll sit within the application operations team supporting both internal and external customers with any platform issues. You will be responsible for daily reviews of platform health, reacting to support tickets and fixing any bugs withing the platforms. You will also have the opportunity to work with Business analyst on the team to drive product improvements becoming a subject matter expert on the platform and identifying opportunities for new feature development. You will also help to train and onboard new clients onto the platform interacting with end users and engineers. You Will Be the front line support for any application support incidents Administer bug tracking tools and systems Provide key performance data and reports in relation to incident fixes Provide training on new systems for internal and external clients Define SLAs for support issues Skills and Abilities You must have strong SQL skills Be a strong communicator with clear oral and written skills Be looking to work with data Be a logical thinker happy with working in a team. As an application support analyst with strong SQL skills you can expect to earn £50k to £55k plus a range of exclusive benefits.
04/11/2021
Full time
Application Support Analyst (SQL) Is required to join a high growth cyber Insurtech business that is growing at an exponential rate. Headquartered in London with offices in American and Australia this cyber Insurtech has been disrupting inefficient and immature insurance markets for over 20 years. They now use best in industry proprietary technology to pioneer insurance products for emerging risk, particularly within cyber security and cyber terrorism. This business also has superb culture with regular incentives and an annual company trip to sunnier climbs! As an application support analyst you will be the face of the IT department, you'll sit within the application operations team supporting both internal and external customers with any platform issues. You will be responsible for daily reviews of platform health, reacting to support tickets and fixing any bugs withing the platforms. You will also have the opportunity to work with Business analyst on the team to drive product improvements becoming a subject matter expert on the platform and identifying opportunities for new feature development. You will also help to train and onboard new clients onto the platform interacting with end users and engineers. You Will Be the front line support for any application support incidents Administer bug tracking tools and systems Provide key performance data and reports in relation to incident fixes Provide training on new systems for internal and external clients Define SLAs for support issues Skills and Abilities You must have strong SQL skills Be a strong communicator with clear oral and written skills Be looking to work with data Be a logical thinker happy with working in a team. As an application support analyst with strong SQL skills you can expect to earn £50k to £55k plus a range of exclusive benefits.
Entain
Data Analyst
Entain
Entain is one of the world's largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history - names such as Ladbrokes, partypoker, bwin and Coral.. This Data Analytics role is high profile with a large degree of independency and growth potential. You will be sitting with our Compliance team and be responsible for covering full end to end analytics: from BAU daily reporting, through generating insights and recommendations, some degree of predictive analytics, working with third party suppliers and mining external data sources. If you are proactive, data driven, confident and ready to explore new ways to apply analytics in compliance and risk prevention then this will be the perfect role for you. Day to day responsibilities: work on analysis in domain areas such as, but not limited to, Affordability, Problem gambling, Credit card usage, Source of Funds. Deployment and roll out of analytical solutions developed with the Central BI team While the initial analysis and solutions will be focused on the UK the role will be encouraged to transfer them across to other Markets outside of the UK You will be a huge part in providing the business team with ad-hoc, or regular reporting to support ongoing operations and work with developers to operationalize and fully automate any accepted piece of analysis You will build prototype reports and use control groups and confidence testing to deliver new cause and effect insights The Essentials: Experience in data departments within highly regulated markets (banking credit risk, insurance actuary, pricing, financial fraud) or gaming. Experience of investigating and manipulating large complex databases (preferably using SQL) and or Python. Experience in working with standard analytical toolset: data extraction, analysis and statistical modelling software
17/03/2021
Full time
Entain is one of the world's largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history - names such as Ladbrokes, partypoker, bwin and Coral.. This Data Analytics role is high profile with a large degree of independency and growth potential. You will be sitting with our Compliance team and be responsible for covering full end to end analytics: from BAU daily reporting, through generating insights and recommendations, some degree of predictive analytics, working with third party suppliers and mining external data sources. If you are proactive, data driven, confident and ready to explore new ways to apply analytics in compliance and risk prevention then this will be the perfect role for you. Day to day responsibilities: work on analysis in domain areas such as, but not limited to, Affordability, Problem gambling, Credit card usage, Source of Funds. Deployment and roll out of analytical solutions developed with the Central BI team While the initial analysis and solutions will be focused on the UK the role will be encouraged to transfer them across to other Markets outside of the UK You will be a huge part in providing the business team with ad-hoc, or regular reporting to support ongoing operations and work with developers to operationalize and fully automate any accepted piece of analysis You will build prototype reports and use control groups and confidence testing to deliver new cause and effect insights The Essentials: Experience in data departments within highly regulated markets (banking credit risk, insurance actuary, pricing, financial fraud) or gaming. Experience of investigating and manipulating large complex databases (preferably using SQL) and or Python. Experience in working with standard analytical toolset: data extraction, analysis and statistical modelling software
CV-Library
Sales Manager
CV-Library London, UK
Sales Manager Position: Head of Sales / Sales Manager Location: London, however client is flexible on UK location Job Type: Permanent Salary: £35,000 per annum OTE £65k per annum About the role: Our client, a business intelligence and political risk advisory firm, is seeking to recruit a Sales Manager whose primary focus will be to push a new subscription-based online product to market. Responsibilities will, for the right candidate, subsequently include selling their core services to a diversified client base (so evolving into a head of sales and business development). Responsibilities: - Source new subscribers for the Shadow Governance Intel platform. - Source new company relationships and consulting agreements. - Develop and deliver sales presentations, product demonstrations configured to the specific needs of a client / targeted industry (e.g. market entry, political risk, compliance). - Achieve monthly / quarterly sales revenue targets. About you: - Educated to a degree level or equivalent in a business discipline and / or international relations. - Extensive and demonstrable experience operating within a commercial environment; demonstrable commercial acumen. - Good information gathering, sharing and reporting skills. Efficient project management skills. - Proven experience selling consulting services and related products (e.g. subscription based online intelligence portal). - Proven record of building new business with corporate clients, and building effective and strong client relationships. - Experience working for successful service-oriented business, with B2B sales experience. - Familiarity with one or more key sectors: financial, oil & gas, mining, insurance, etc. and with emerging markets, political risk, compliance, corporate governance. - Sales competency, including scaling up cold outreach and networking to C-suite decision makers (as well as analysts and mid-management). - Ability to understand and communicate how products and services apply to multiple industries. - Passion for international relations, and the complexities of doing business in emerging and frontier markets (Europe, Middle East, Africa focused). You may have experience of the following: Sales Manager, New Business, Senior Sales Executive, Business Development Manager, B2B Sales, Consultative Sales, Business Development Executive, Online Sales etc. This vacancy is being advertised by EasyWeb Recruitment, the UK`s leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications
02/05/2017
Sales Manager Position: Head of Sales / Sales Manager Location: London, however client is flexible on UK location Job Type: Permanent Salary: £35,000 per annum OTE £65k per annum About the role: Our client, a business intelligence and political risk advisory firm, is seeking to recruit a Sales Manager whose primary focus will be to push a new subscription-based online product to market. Responsibilities will, for the right candidate, subsequently include selling their core services to a diversified client base (so evolving into a head of sales and business development). Responsibilities: - Source new subscribers for the Shadow Governance Intel platform. - Source new company relationships and consulting agreements. - Develop and deliver sales presentations, product demonstrations configured to the specific needs of a client / targeted industry (e.g. market entry, political risk, compliance). - Achieve monthly / quarterly sales revenue targets. About you: - Educated to a degree level or equivalent in a business discipline and / or international relations. - Extensive and demonstrable experience operating within a commercial environment; demonstrable commercial acumen. - Good information gathering, sharing and reporting skills. Efficient project management skills. - Proven experience selling consulting services and related products (e.g. subscription based online intelligence portal). - Proven record of building new business with corporate clients, and building effective and strong client relationships. - Experience working for successful service-oriented business, with B2B sales experience. - Familiarity with one or more key sectors: financial, oil & gas, mining, insurance, etc. and with emerging markets, political risk, compliance, corporate governance. - Sales competency, including scaling up cold outreach and networking to C-suite decision makers (as well as analysts and mid-management). - Ability to understand and communicate how products and services apply to multiple industries. - Passion for international relations, and the complexities of doing business in emerging and frontier markets (Europe, Middle East, Africa focused). You may have experience of the following: Sales Manager, New Business, Senior Sales Executive, Business Development Manager, B2B Sales, Consultative Sales, Business Development Executive, Online Sales etc. This vacancy is being advertised by EasyWeb Recruitment, the UK`s leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications

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