Reigate and Banstead Borough Council
Hybrid, Town Hall Reigate
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
30/05/2025
Full time
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
VAT Reporting Analyst - Private Asset Funds Fully Remote | 9+ Month Contract | Inside IR35 This role focuses on delivering accurate and compliant VAT reporting across complex multi-entity private asset fund structures. Key Responsibilities: Preparation of VAT returns, VAT certificates, and supporting schedules for funds, SPVs, and management entities Applying UK VAT legislation to limited partnerships, feeder funds, co-investment vehicles, and holding companies Partial exemption calculations and annual adjustments Reviewing transaction flows including capital calls, distributions, acquisitions, and management fees Supporting VAT registrations/deregistrations and responding to HMRC queries Contributing to VAT process improvement and automation initiatives Key Skills Required: Strong experience in UK VAT reporting within private asset funds or fund administration Ability to interpret complex fund structures and transaction flows Advanced Excel skills and experience working with multi-entity data sets Strong analytical capability and attention to detail What The Role Offers Exposure to sophisticated private asset fund structures Work across complex SPV and multi-entity environments Involvement in automation and process enhancement initiatives Collaborative stakeholder engagement across tax, accounting, asset management, and external advisors These opportunities suit professionals who are technically strong, detail-oriented, and comfortable navigating complex regulatory environments within private markets.
03/03/2026
Contractor
VAT Reporting Analyst - Private Asset Funds Fully Remote | 9+ Month Contract | Inside IR35 This role focuses on delivering accurate and compliant VAT reporting across complex multi-entity private asset fund structures. Key Responsibilities: Preparation of VAT returns, VAT certificates, and supporting schedules for funds, SPVs, and management entities Applying UK VAT legislation to limited partnerships, feeder funds, co-investment vehicles, and holding companies Partial exemption calculations and annual adjustments Reviewing transaction flows including capital calls, distributions, acquisitions, and management fees Supporting VAT registrations/deregistrations and responding to HMRC queries Contributing to VAT process improvement and automation initiatives Key Skills Required: Strong experience in UK VAT reporting within private asset funds or fund administration Ability to interpret complex fund structures and transaction flows Advanced Excel skills and experience working with multi-entity data sets Strong analytical capability and attention to detail What The Role Offers Exposure to sophisticated private asset fund structures Work across complex SPV and multi-entity environments Involvement in automation and process enhancement initiatives Collaborative stakeholder engagement across tax, accounting, asset management, and external advisors These opportunities suit professionals who are technically strong, detail-oriented, and comfortable navigating complex regulatory environments within private markets.
CIS Reporting Analyst - Private Asset Funds Fully Remote | 9+ Month Contract | Inside IR35 This position is responsible for accurate and compliant reporting under the UK Construction Industry Scheme (CIS), particularly across real estate and infrastructure-focused SPVs. Key Responsibilities: Preparation and submission of monthly CIS returns Subcontractor verification and correct deduction rate application Review of construction-related invoices for correct CIS categorisation Reconciliations between CIS submissions and accounting records Supporting SPV onboarding and identifying CIS obligations Contributing to process improvements and workflow automation Key Skills Required: Strong experience in UK CIS reporting and subcontractor verification Experience reviewing construction-related invoices and identifying CIS-relevant activities Excellent data accuracy and reconciliation skills Proficiency in Excel and multi-entity environments What The Role Offers Exposure to sophisticated private asset fund structures Work across complex SPV and multi-entity environments Involvement in automation and process enhancement initiatives Collaborative stakeholder engagement across tax, accounting, asset management, and external advisors These opportunities suit professionals who are technically strong, detail-oriented, and comfortable navigating complex regulatory environments within private markets.
03/03/2026
Contractor
CIS Reporting Analyst - Private Asset Funds Fully Remote | 9+ Month Contract | Inside IR35 This position is responsible for accurate and compliant reporting under the UK Construction Industry Scheme (CIS), particularly across real estate and infrastructure-focused SPVs. Key Responsibilities: Preparation and submission of monthly CIS returns Subcontractor verification and correct deduction rate application Review of construction-related invoices for correct CIS categorisation Reconciliations between CIS submissions and accounting records Supporting SPV onboarding and identifying CIS obligations Contributing to process improvements and workflow automation Key Skills Required: Strong experience in UK CIS reporting and subcontractor verification Experience reviewing construction-related invoices and identifying CIS-relevant activities Excellent data accuracy and reconciliation skills Proficiency in Excel and multi-entity environments What The Role Offers Exposure to sophisticated private asset fund structures Work across complex SPV and multi-entity environments Involvement in automation and process enhancement initiatives Collaborative stakeholder engagement across tax, accounting, asset management, and external advisors These opportunities suit professionals who are technically strong, detail-oriented, and comfortable navigating complex regulatory environments within private markets.
IT Business Analyst Consultant Location: Client sites within the Guildford/Surrey area, with some flexibility for remote work depending on project/client needs Contract Type: Permanent, Full-time (5 days per week) Salary & Benefits: Competitive salary, profit share bonus, employee assistance programme, company pension scheme, and life assurance We are recruiting on behalf of one of our valued clients-a market-leading provider of IT Project Management Services-who are seeking an IT Business Analyst Consultant to join their dynamic team. The Role As an IT Business Analyst Consultant, you will play a pivotal role in delivering a variety of IT and digital transformation projects. Your responsibilities will include: Defining project scope, managing change, and challenging business requirements constructively Conducting requirements gathering, including "As Is" and "To Be" analysis Facilitating one-to-one interviews and workshops with customers Creating and maintaining process flow diagrams, business requirements, and project documentation Performing process and functional efficiency reviews and recommending improvements Defining and managing business and systems requirements Producing progress and health-check reports Supporting the design, testing, and implementation of new processes and systems About You You are a proactive and experienced IT Business Analyst Consultant with a strong track record of leading complex technical projects. You will bring: 5-6 years of experience in an IT-oriented environment, ideally in a service management or operations role within a technology-driven setting Hands-on expertise in Microsoft Dynamics 365, particularly in Customer Service or Field Service modules Familiarity with methodologies such as Agile, Lean, SDLC, and Kanban A deep understanding of the product development lifecycle Strong facilitation skills to drive collaboration in workshops and meetings Experience supporting product owners to ensure delivery aligns with organisational goals Excellent stakeholder management and relationship-building skills Additional Requirements You must be eligible to drive in the UK and have access to a vehicle You must already hold the right to work in the UK (our client is unable to offer visa sponsorship)
02/03/2026
Full time
IT Business Analyst Consultant Location: Client sites within the Guildford/Surrey area, with some flexibility for remote work depending on project/client needs Contract Type: Permanent, Full-time (5 days per week) Salary & Benefits: Competitive salary, profit share bonus, employee assistance programme, company pension scheme, and life assurance We are recruiting on behalf of one of our valued clients-a market-leading provider of IT Project Management Services-who are seeking an IT Business Analyst Consultant to join their dynamic team. The Role As an IT Business Analyst Consultant, you will play a pivotal role in delivering a variety of IT and digital transformation projects. Your responsibilities will include: Defining project scope, managing change, and challenging business requirements constructively Conducting requirements gathering, including "As Is" and "To Be" analysis Facilitating one-to-one interviews and workshops with customers Creating and maintaining process flow diagrams, business requirements, and project documentation Performing process and functional efficiency reviews and recommending improvements Defining and managing business and systems requirements Producing progress and health-check reports Supporting the design, testing, and implementation of new processes and systems About You You are a proactive and experienced IT Business Analyst Consultant with a strong track record of leading complex technical projects. You will bring: 5-6 years of experience in an IT-oriented environment, ideally in a service management or operations role within a technology-driven setting Hands-on expertise in Microsoft Dynamics 365, particularly in Customer Service or Field Service modules Familiarity with methodologies such as Agile, Lean, SDLC, and Kanban A deep understanding of the product development lifecycle Strong facilitation skills to drive collaboration in workshops and meetings Experience supporting product owners to ensure delivery aligns with organisational goals Excellent stakeholder management and relationship-building skills Additional Requirements You must be eligible to drive in the UK and have access to a vehicle You must already hold the right to work in the UK (our client is unable to offer visa sponsorship)
Our client is currently looking to recruit a Systems Analyst on an initial 3 month contract. System Administrator Housing Systems (Civica Cx) £350 - £450 per day inside IR35 Warwickshire - 1 day a week, 4 from home Are you an experienced systems professional with exceptional attention to detail and a background in housing or financial systems? We are seeking a confident and organised System Administrator to support the effective operation, maintenance and ongoing development of our Housing Information Management System (Cx) and associated income processes. This is a pivotal operational role within the Communities & Homes service, ensuring the accurate processing of housing income (circa £18m annually), maintaining system integrity, and supporting colleagues across Housing, Income, Finance and IT. You will take responsibility for the day-to-day administration of the housing system and associated financial processes, ensuring accuracy, compliance and continuity of service delivery. Financial & Income Processing Managing daily Direct Debit and BACS files (ARUDD, ADDACS, AUDDIS) Processing cash payment files Uploading daily and monthly Universal Credit files Maintaining reconciliation spreadsheets and resolving discrepancies Monitoring and investigating suspense accounts Liaising with Income, Benefits and Finance teams to resolve payment issues System Administration Day-to-day administration of the housing system (Cx), including user accounts and permissions Monitoring scheduled processes and resolving failures Supporting system upgrades and configuration updates Working with IT and third-party suppliers to resolve technical issues Supporting system interfaces between housing and corporate systems Reporting & Data Producing statutory and operational returns (CORE, LAHS, LADR, NFI) Supporting KPI reporting requirements Maintaining and improving data quality and report accuracy Assisting with regulatory compliance and audit requirements About You We re looking for a methodical and analytical professional who thrives on accuracy and continuous improvement. You will: Have experience administering housing, income or financial systems Understand Direct Debit and BACS processing Be experienced in financial reconciliations Be confident investigating discrepancies and resolving complex issues Manage competing deadlines and cyclical workloads effectively Communicate clearly with both technical and operational colleagues Possess strong Excel and reporting skills Experience within local government or social housing would be highly desirable. This is a fantastic opportunity to join an established organisation with potential for contract extensions.
02/03/2026
Contractor
Our client is currently looking to recruit a Systems Analyst on an initial 3 month contract. System Administrator Housing Systems (Civica Cx) £350 - £450 per day inside IR35 Warwickshire - 1 day a week, 4 from home Are you an experienced systems professional with exceptional attention to detail and a background in housing or financial systems? We are seeking a confident and organised System Administrator to support the effective operation, maintenance and ongoing development of our Housing Information Management System (Cx) and associated income processes. This is a pivotal operational role within the Communities & Homes service, ensuring the accurate processing of housing income (circa £18m annually), maintaining system integrity, and supporting colleagues across Housing, Income, Finance and IT. You will take responsibility for the day-to-day administration of the housing system and associated financial processes, ensuring accuracy, compliance and continuity of service delivery. Financial & Income Processing Managing daily Direct Debit and BACS files (ARUDD, ADDACS, AUDDIS) Processing cash payment files Uploading daily and monthly Universal Credit files Maintaining reconciliation spreadsheets and resolving discrepancies Monitoring and investigating suspense accounts Liaising with Income, Benefits and Finance teams to resolve payment issues System Administration Day-to-day administration of the housing system (Cx), including user accounts and permissions Monitoring scheduled processes and resolving failures Supporting system upgrades and configuration updates Working with IT and third-party suppliers to resolve technical issues Supporting system interfaces between housing and corporate systems Reporting & Data Producing statutory and operational returns (CORE, LAHS, LADR, NFI) Supporting KPI reporting requirements Maintaining and improving data quality and report accuracy Assisting with regulatory compliance and audit requirements About You We re looking for a methodical and analytical professional who thrives on accuracy and continuous improvement. You will: Have experience administering housing, income or financial systems Understand Direct Debit and BACS processing Be experienced in financial reconciliations Be confident investigating discrepancies and resolving complex issues Manage competing deadlines and cyclical workloads effectively Communicate clearly with both technical and operational colleagues Possess strong Excel and reporting skills Experience within local government or social housing would be highly desirable. This is a fantastic opportunity to join an established organisation with potential for contract extensions.
Job Title: Assistant Desktop Analyst Location: Sheffield Contract Type: Temporary (Full Time) Hourly Rate: 14.99 Driving Required: Yes (Must have a valid driving licence) Are you passionate about IT and looking to kick-start your career? Our client South Yorkshire Police is seeking an enthusiastic Assistant Desktop Analyst to join their dynamic Information Services team in Sheffield! If you have a strong interest in technology and excel at building and deploying IT equipment, this role is perfect for you! Key Responsibilities: Collaborate with the team to deploy desktop equipment as part of an asset replacement programme. Identify existing laptop and mobile device users within the scope of the programme and gather information on any non-standard software. Undertake software builds on laptops, desktops, and mobile devices. Schedule handovers of prepared devices by liaising with stakeholders. Update the Configuration Management Database with device ownership records. Recover refreshed devices and manage equipment disposal. Deploy and troubleshoot Body Worn Video Cameras. Work closely with IT Technical Teams to resolve any IT issues. Perform any other duties as required. Essential Skills and Experience: Must possess a valid driving licence and be able to drive. Recent experience in building, deploying, and troubleshooting IT equipment. Excellent interpersonal skills for effective stakeholder engagement. Strong ability to collaborate with various teams within Information Technology. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Educated to GCSE level or equivalent. Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application. Desirable Qualifications: Experience working within an emergency services organisation. ITIL foundation certificate. South Yorkshire Police is committed to equality and diversity. We welcome applications from all sections of the community. All appointments will be made on merit, and flexible working options will be considered. Don't miss out on this fantastic opportunity! Submit your application now to become an Assistant Desktop Analyst! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
02/03/2026
Seasonal
Job Title: Assistant Desktop Analyst Location: Sheffield Contract Type: Temporary (Full Time) Hourly Rate: 14.99 Driving Required: Yes (Must have a valid driving licence) Are you passionate about IT and looking to kick-start your career? Our client South Yorkshire Police is seeking an enthusiastic Assistant Desktop Analyst to join their dynamic Information Services team in Sheffield! If you have a strong interest in technology and excel at building and deploying IT equipment, this role is perfect for you! Key Responsibilities: Collaborate with the team to deploy desktop equipment as part of an asset replacement programme. Identify existing laptop and mobile device users within the scope of the programme and gather information on any non-standard software. Undertake software builds on laptops, desktops, and mobile devices. Schedule handovers of prepared devices by liaising with stakeholders. Update the Configuration Management Database with device ownership records. Recover refreshed devices and manage equipment disposal. Deploy and troubleshoot Body Worn Video Cameras. Work closely with IT Technical Teams to resolve any IT issues. Perform any other duties as required. Essential Skills and Experience: Must possess a valid driving licence and be able to drive. Recent experience in building, deploying, and troubleshooting IT equipment. Excellent interpersonal skills for effective stakeholder engagement. Strong ability to collaborate with various teams within Information Technology. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Educated to GCSE level or equivalent. Due to Police Vetting Criteria you must have resided within the UK continuously for at least 3 years at the time of application. Desirable Qualifications: Experience working within an emergency services organisation. ITIL foundation certificate. South Yorkshire Police is committed to equality and diversity. We welcome applications from all sections of the community. All appointments will be made on merit, and flexible working options will be considered. Don't miss out on this fantastic opportunity! Submit your application now to become an Assistant Desktop Analyst! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Role Title: Solution Architect Duration: contract to run until 17/07/2026 Location: Hybrid. Ideally 1 day per week minimum on client site but not required. Rate: up to 874 p/d Umbrella inside IR35 Clearance required: Must be, or be eligible to be SC cleared (UK passport or Indefinite Leave to Remain, 5 years' UK residency, no more than 28 consecutive days out of the UK) Role purpose / summary Capgemini seeks a hands-on detailed delivery architect responsible for leading the design, assurance, and implementation of secure, scalable, and high-performance network and IT solutions-particularly within telecommunications environments. The architect will review approve and sign-off of all project lifecycle technical documents, perform project technical assurance, technical integrity, compliance, and value for money across the full project lifecycle, supporting both internal and customer-facing services. Key Responsibilities: Lead the creation, development, and maintenance of architectural documentation, including High-Level Designs (HLDs), Low-Level Designs (LLDs), interface specifications, and sub-system specifications throughout project lifecycles. Provide technical assurance, governance, and value for money assessments for new, existing, and decommissioned telecom and IT services. Collaborate with cross-functional teams (technical SMEs, project managers, business analysts, security/compliance, testers, suppliers, and third parties) to define requirements and deliver integrated solutions. Act as the primary technical point of contact with telecom operators and internal/external stakeholders, facilitating effective communication and collaboration. Ensure solutions comply with industry standards, regulatory requirements, legal frameworks (e.g., IPA 2016, GDPR), and security/compliance standards (e.g., ISO 27001, NIST, TSA). Provide technical leadership in solution integration, design reviews, documentation, and testing. Support operational teams with troubleshooting, performance optimisation, and knowledge sharing. Manage technical risks, issues, assumptions, dependencies, and all types of change throughout project lifecycles. Proactively identify and resolve delivery project issues (technical and non-technical). Contribute to continuous improvement and organisational knowledge sharing. Required Skills and Experience: 5-10 years' experience working with telecommunications operators and delivering technical solutions in enterprise or service provider environments. Minimum 5 years' experience in: Writing and managing HLD/LLD documents for complex end-to-end IT and Telco solutions. Designing and integrating IT solutions (e.g., data repositories, middleware, workflow, CRM) with Telco networks and supporting technologies (OSS, BSS, IMS, NAT, CGNAT, IPv4/IPv6). Defining interface specifications (protocols, messages, formats). Leading teams and collaborating with multiple suppliers/third parties in a 'one-team' approach. Report writing and documentation. Strong analytical, verbal, and written communication skills. Proven experience in software engineering and understanding of software development principles. Experience with cloud technologies and platforms (AWS, Azure, Google Cloud), including hybrid and private data centres. Experience with Big Data solutions, data governance, and data protection strategies. Familiarity with CI/CD pipelines and tools (Kubernetes, Docker, GitOps, Prometheus, Grafana, ELK Stack, Datadog). Understanding of IP networking and address translation solutions (e.g., CGNAT). Experience working in highly regulated industries (telecoms, government) and delivering secure solutions. Ability to ensure full compliance with legal, technical, and policy processes, including audit requirements. Personal Traits: Passion for assurance, technology, and value for money. Team player with strong stakeholder relationship-building skills. Initiative and proactive problem-solving. Willingness and ability to learn new technical skills. Qualifications and Certifications (Desirable): Degree in Computer Science, Network Engineering, or related technical field. Relevant cloud architecture certifications (AWS, Azure, Google Cloud). Telecoms and cloud industry certifications. Experience with security frameworks and compliance standards. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
02/03/2026
Contractor
Role Title: Solution Architect Duration: contract to run until 17/07/2026 Location: Hybrid. Ideally 1 day per week minimum on client site but not required. Rate: up to 874 p/d Umbrella inside IR35 Clearance required: Must be, or be eligible to be SC cleared (UK passport or Indefinite Leave to Remain, 5 years' UK residency, no more than 28 consecutive days out of the UK) Role purpose / summary Capgemini seeks a hands-on detailed delivery architect responsible for leading the design, assurance, and implementation of secure, scalable, and high-performance network and IT solutions-particularly within telecommunications environments. The architect will review approve and sign-off of all project lifecycle technical documents, perform project technical assurance, technical integrity, compliance, and value for money across the full project lifecycle, supporting both internal and customer-facing services. Key Responsibilities: Lead the creation, development, and maintenance of architectural documentation, including High-Level Designs (HLDs), Low-Level Designs (LLDs), interface specifications, and sub-system specifications throughout project lifecycles. Provide technical assurance, governance, and value for money assessments for new, existing, and decommissioned telecom and IT services. Collaborate with cross-functional teams (technical SMEs, project managers, business analysts, security/compliance, testers, suppliers, and third parties) to define requirements and deliver integrated solutions. Act as the primary technical point of contact with telecom operators and internal/external stakeholders, facilitating effective communication and collaboration. Ensure solutions comply with industry standards, regulatory requirements, legal frameworks (e.g., IPA 2016, GDPR), and security/compliance standards (e.g., ISO 27001, NIST, TSA). Provide technical leadership in solution integration, design reviews, documentation, and testing. Support operational teams with troubleshooting, performance optimisation, and knowledge sharing. Manage technical risks, issues, assumptions, dependencies, and all types of change throughout project lifecycles. Proactively identify and resolve delivery project issues (technical and non-technical). Contribute to continuous improvement and organisational knowledge sharing. Required Skills and Experience: 5-10 years' experience working with telecommunications operators and delivering technical solutions in enterprise or service provider environments. Minimum 5 years' experience in: Writing and managing HLD/LLD documents for complex end-to-end IT and Telco solutions. Designing and integrating IT solutions (e.g., data repositories, middleware, workflow, CRM) with Telco networks and supporting technologies (OSS, BSS, IMS, NAT, CGNAT, IPv4/IPv6). Defining interface specifications (protocols, messages, formats). Leading teams and collaborating with multiple suppliers/third parties in a 'one-team' approach. Report writing and documentation. Strong analytical, verbal, and written communication skills. Proven experience in software engineering and understanding of software development principles. Experience with cloud technologies and platforms (AWS, Azure, Google Cloud), including hybrid and private data centres. Experience with Big Data solutions, data governance, and data protection strategies. Familiarity with CI/CD pipelines and tools (Kubernetes, Docker, GitOps, Prometheus, Grafana, ELK Stack, Datadog). Understanding of IP networking and address translation solutions (e.g., CGNAT). Experience working in highly regulated industries (telecoms, government) and delivering secure solutions. Ability to ensure full compliance with legal, technical, and policy processes, including audit requirements. Personal Traits: Passion for assurance, technology, and value for money. Team player with strong stakeholder relationship-building skills. Initiative and proactive problem-solving. Willingness and ability to learn new technical skills. Qualifications and Certifications (Desirable): Degree in Computer Science, Network Engineering, or related technical field. Relevant cloud architecture certifications (AWS, Azure, Google Cloud). Telecoms and cloud industry certifications. Experience with security frameworks and compliance standards. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Role Profile - ServiceNow Platform Technical Consultant (PTC) Customer Story Development Consultant - CRM Transformation Programme Role Overview A ServiceNow Platform Technical Consultant (PTC) is required to support the design and implementation of a strategic CRM transformation programme for a major UK B2B Telecommunications Provider. The consultant will play a critical role translating business and operational requirements into customer-centric ServiceNow platform capabilities , developing and refining Customer Stories that underpin solution design, delivery execution, and business adoption. The role operates across the design, build, and implementation life cycle , ensuring alignment between customer experience outcomes and ServiceNow product configuration across one or more of the following: Telecom Service Management (TSM) Field Service Management (FSM) Telecom Service Operations Management (TSOM) This is a hybrid delivery role , requiring approximately 50% on-site presence in London alongside remote collaboration. Key Objectives Develop high-quality customer stories and journey definitions supporting CRM transformation. Translate telco operational processes into implementable ServiceNow workflows . Ensure customer journeys align across order, service assurance, and field operations . Support agile delivery teams with refined backlog items and acceptance criteria. Enable consistent customer experience across digital, operational, and field channels. Core Responsibilities Customer Story Development Facilitate workshops with business, operational, and customer experience stakeholders. Develop structured Customer Stories/User Stories aligned to programme outcomes. Define: Customer intent Interaction channels Operational triggers System responses Success outcomes Maintain story traceability from business requirement through to platform delivery. Design Phase Support Translate customer journeys into: ServiceNow epics Features User stories Acceptance criteria Support solution architects in validating feasibility across: TSM workflows FSM scheduling & dispatch TSOM service assurance processes Identify cross-domain dependencies between CRM, network operations, and field delivery. Implementation & Build Support Work alongside developers and architects during sprint execution. Clarify requirements and refine backlog continuously. Validate configured workflows against intended customer outcomes. Support sprint demos and stakeholder playback sessions. Telco Process Alignment Support modelling of customer scenarios including: B2B service onboarding Order fulfilment and activation Fault reporting and assurance Network incident impact handling Field engineer dispatch and resolution SLA and customer communication management Stakeholder Engagement Act as translator between: Business SMEs Product Owners Architects Delivery teams Support Product Owner backlog governance. Drive adoption of customer-centric design principles. Required Skills & Experience ServiceNow Capability ServiceNow Platform Technical Consultant (PTC) certification (or equivalent experience) Practical experience implementing ServiceNow workflows Understanding of: Case Management Workflow automation Integration-led environments CMDB/service modelling concepts Product Experience (Desirable) Experience with one or more: Telecom Service Management (TSM) Field Service Management (FSM) Telecom Service Operations Management (TSOM) Customer Service Management (CSM) Telecommunications Domain Experience Strong understanding of B2B telecom environments including: Service life cycle management Order-to-Activate processes Assurance and incident handling Network & field operations interaction SLA-driven enterprise customers Delivery & Methods Agile/SAFe delivery environments User story creation and backlog refinement Workshop facilitation Customer journey mapping Business process modelling Behavioural Competencies Customer-outcome focused mindset Strong analytical and structured thinking Confident stakeholder engagement capability Able to operate within large programme governance Collaborative across technical and business teams Comfortable working in fast-paced transformation programmes Location & Working Model Hybrid working Approx. 50% on-site in London Remaining remote within the UK Occasional travel to client operational locations as required Programme Environment Large-scale enterprise CRM transformation Multi-partner delivery ecosystem Agile release model Integration across OSS/BSS and enterprise IT platforms Executive-visible strategic programme Typical Reporting Line Reports to: ServiceNow Delivery Lead or Product Owner Works closely with: CTA/Solution Architect Business Analysts Developers Test Leads Telco Operations SMEs Success Measures Quality and completeness of customer stories Reduction in requirement rework Sprint delivery predictability Stakeholder satisfaction Alignment between customer journeys and deployed capability
02/03/2026
Contractor
Role Profile - ServiceNow Platform Technical Consultant (PTC) Customer Story Development Consultant - CRM Transformation Programme Role Overview A ServiceNow Platform Technical Consultant (PTC) is required to support the design and implementation of a strategic CRM transformation programme for a major UK B2B Telecommunications Provider. The consultant will play a critical role translating business and operational requirements into customer-centric ServiceNow platform capabilities , developing and refining Customer Stories that underpin solution design, delivery execution, and business adoption. The role operates across the design, build, and implementation life cycle , ensuring alignment between customer experience outcomes and ServiceNow product configuration across one or more of the following: Telecom Service Management (TSM) Field Service Management (FSM) Telecom Service Operations Management (TSOM) This is a hybrid delivery role , requiring approximately 50% on-site presence in London alongside remote collaboration. Key Objectives Develop high-quality customer stories and journey definitions supporting CRM transformation. Translate telco operational processes into implementable ServiceNow workflows . Ensure customer journeys align across order, service assurance, and field operations . Support agile delivery teams with refined backlog items and acceptance criteria. Enable consistent customer experience across digital, operational, and field channels. Core Responsibilities Customer Story Development Facilitate workshops with business, operational, and customer experience stakeholders. Develop structured Customer Stories/User Stories aligned to programme outcomes. Define: Customer intent Interaction channels Operational triggers System responses Success outcomes Maintain story traceability from business requirement through to platform delivery. Design Phase Support Translate customer journeys into: ServiceNow epics Features User stories Acceptance criteria Support solution architects in validating feasibility across: TSM workflows FSM scheduling & dispatch TSOM service assurance processes Identify cross-domain dependencies between CRM, network operations, and field delivery. Implementation & Build Support Work alongside developers and architects during sprint execution. Clarify requirements and refine backlog continuously. Validate configured workflows against intended customer outcomes. Support sprint demos and stakeholder playback sessions. Telco Process Alignment Support modelling of customer scenarios including: B2B service onboarding Order fulfilment and activation Fault reporting and assurance Network incident impact handling Field engineer dispatch and resolution SLA and customer communication management Stakeholder Engagement Act as translator between: Business SMEs Product Owners Architects Delivery teams Support Product Owner backlog governance. Drive adoption of customer-centric design principles. Required Skills & Experience ServiceNow Capability ServiceNow Platform Technical Consultant (PTC) certification (or equivalent experience) Practical experience implementing ServiceNow workflows Understanding of: Case Management Workflow automation Integration-led environments CMDB/service modelling concepts Product Experience (Desirable) Experience with one or more: Telecom Service Management (TSM) Field Service Management (FSM) Telecom Service Operations Management (TSOM) Customer Service Management (CSM) Telecommunications Domain Experience Strong understanding of B2B telecom environments including: Service life cycle management Order-to-Activate processes Assurance and incident handling Network & field operations interaction SLA-driven enterprise customers Delivery & Methods Agile/SAFe delivery environments User story creation and backlog refinement Workshop facilitation Customer journey mapping Business process modelling Behavioural Competencies Customer-outcome focused mindset Strong analytical and structured thinking Confident stakeholder engagement capability Able to operate within large programme governance Collaborative across technical and business teams Comfortable working in fast-paced transformation programmes Location & Working Model Hybrid working Approx. 50% on-site in London Remaining remote within the UK Occasional travel to client operational locations as required Programme Environment Large-scale enterprise CRM transformation Multi-partner delivery ecosystem Agile release model Integration across OSS/BSS and enterprise IT platforms Executive-visible strategic programme Typical Reporting Line Reports to: ServiceNow Delivery Lead or Product Owner Works closely with: CTA/Solution Architect Business Analysts Developers Test Leads Telco Operations SMEs Success Measures Quality and completeness of customer stories Reduction in requirement rework Sprint delivery predictability Stakeholder satisfaction Alignment between customer journeys and deployed capability
Hays Specialist Recruitment
Cardiff, South Glamorgan
1st Line Service Desk Analyst - Paying up to £21 Per Hour, Inside IR35, Based in Cardiff, Hybrid Working, 4 Month Contract, To Start ASAP Your new company You will be working with a leading organisation that is based in Cardiff. Your new role We're looking for a proactive 1st Line IT Service Desk Analyst to deliver fast, friendly, and effective technical support across the organisation. In this contract role, you'll act as the first point of contact for IT issues, helping users with troubleshooting, system access, hardware and software support, and incident logging. You'll play a key role in keeping daily operations running smoothly while maintaining high standards of customer service, security awareness, and accurate documentation. What you'll need to succeed Experience providing 1st line/service desk/helpdesk support Confident troubleshooting Windows, Microsoft 365, networking basics, and device issues Experience with Active Directory or other user account administration tools Awareness of IT security best practice and safe working processes Familiarity with ITSM ticketing tools and ITIL aligned workflows Knowledge of Intune, device enrolment or configuration profiles What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
02/03/2026
Contractor
1st Line Service Desk Analyst - Paying up to £21 Per Hour, Inside IR35, Based in Cardiff, Hybrid Working, 4 Month Contract, To Start ASAP Your new company You will be working with a leading organisation that is based in Cardiff. Your new role We're looking for a proactive 1st Line IT Service Desk Analyst to deliver fast, friendly, and effective technical support across the organisation. In this contract role, you'll act as the first point of contact for IT issues, helping users with troubleshooting, system access, hardware and software support, and incident logging. You'll play a key role in keeping daily operations running smoothly while maintaining high standards of customer service, security awareness, and accurate documentation. What you'll need to succeed Experience providing 1st line/service desk/helpdesk support Confident troubleshooting Windows, Microsoft 365, networking basics, and device issues Experience with Active Directory or other user account administration tools Awareness of IT security best practice and safe working processes Familiarity with ITSM ticketing tools and ITIL aligned workflows Knowledge of Intune, device enrolment or configuration profiles What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Power BI Developer - Construction, Rail & Civil Engineering Department: Commercial / Project Controls / Digital & Data Reports To: Head of Project Controls / Digital Transformation Manager Location: Working from home Employment Type: Contract - (Outside IR35) Role Overview We are seeking an experienced Power BI Developer to support major infrastructure, rail, and civil engineering projects by delivering high-quality business intelligence and data analytics solutions. The successful candidate will work closely with Project Managers, Commercial Managers, Planners, and Senior Leadership teams to transform complex cost, programme, and operational data into clear, actionable dashboards that support performance improvement, cost control, and strategic decision-making. Key Responsibilities 1. Reporting & Dashboard Development Design, develop, and maintain interactive dashboards and reports Produce reporting for: Cost Value Reconciliation (CVR) Earned Value Management (EVM) Programme performance (SPI / CPI) Resource and plant utilisation Risk and opportunity registers Health & Safety KPIs Develop executive-level portfolio dashboards across multiple projects Automate monthly reporting packs and board reports Ensure dashboards are visually clear, accurate, and aligned with business KPIs 2. Data Integration & Modelling Integrate data from ERP, planning, commercial, and site systems Develop and maintain robust data models Create advanced DAX measures and calculations Optimise report performance and data refresh processes Ensure data accuracy, governance, and consistency across systems 3. Project Controls & Commercial Support Support cost forecasting and trend analysis Monitor project margins, cash flow, and cost-to-complete Provide scenario modelling and performance insights Support change management and commercial reporting requirements Assist in developing standardised reporting frameworks across projects Technical Skills & Experience Advanced Power BI development experience (Desktop & Service) Strong knowledge of DAX and Power Query (M language) Proficiency in SQL and relational databases Experience working with construction, rail, or civil engineering datasets Understanding of: Project controls processes Earned Value Management principles Programme performance metrics Commercial reporting structures Experience integrating with Excel and enterprise systems Exposure to cloud-based data environments (desirable) Qualifications Degree in Data Analytics, Engineering, Construction Management, or related discipline Minimum 3+ years' experience in Business Intelligence within construction, rail, or infrastructure sectors Relevant Microsoft certification (e.g., Power BI Data Analyst) desirable Key Competencies Strong commercial awareness Analytical and problem-solving mindset Ability to interpret engineering and programme data Excellent stakeholder engagement skills High attention to detail and data accuracy Ability to manage multiple project deadlines Desirable Experience Experience on major infrastructure frameworks Familiarity with NEC or JCT contracts Knowledge of project lifecycle reporting (tender through to handover) Experience supporting multi-project or portfolio-level reporting If you are interested in hearing more please contact John Baker or Kat Oxlade Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
02/03/2026
Contractor
Power BI Developer - Construction, Rail & Civil Engineering Department: Commercial / Project Controls / Digital & Data Reports To: Head of Project Controls / Digital Transformation Manager Location: Working from home Employment Type: Contract - (Outside IR35) Role Overview We are seeking an experienced Power BI Developer to support major infrastructure, rail, and civil engineering projects by delivering high-quality business intelligence and data analytics solutions. The successful candidate will work closely with Project Managers, Commercial Managers, Planners, and Senior Leadership teams to transform complex cost, programme, and operational data into clear, actionable dashboards that support performance improvement, cost control, and strategic decision-making. Key Responsibilities 1. Reporting & Dashboard Development Design, develop, and maintain interactive dashboards and reports Produce reporting for: Cost Value Reconciliation (CVR) Earned Value Management (EVM) Programme performance (SPI / CPI) Resource and plant utilisation Risk and opportunity registers Health & Safety KPIs Develop executive-level portfolio dashboards across multiple projects Automate monthly reporting packs and board reports Ensure dashboards are visually clear, accurate, and aligned with business KPIs 2. Data Integration & Modelling Integrate data from ERP, planning, commercial, and site systems Develop and maintain robust data models Create advanced DAX measures and calculations Optimise report performance and data refresh processes Ensure data accuracy, governance, and consistency across systems 3. Project Controls & Commercial Support Support cost forecasting and trend analysis Monitor project margins, cash flow, and cost-to-complete Provide scenario modelling and performance insights Support change management and commercial reporting requirements Assist in developing standardised reporting frameworks across projects Technical Skills & Experience Advanced Power BI development experience (Desktop & Service) Strong knowledge of DAX and Power Query (M language) Proficiency in SQL and relational databases Experience working with construction, rail, or civil engineering datasets Understanding of: Project controls processes Earned Value Management principles Programme performance metrics Commercial reporting structures Experience integrating with Excel and enterprise systems Exposure to cloud-based data environments (desirable) Qualifications Degree in Data Analytics, Engineering, Construction Management, or related discipline Minimum 3+ years' experience in Business Intelligence within construction, rail, or infrastructure sectors Relevant Microsoft certification (e.g., Power BI Data Analyst) desirable Key Competencies Strong commercial awareness Analytical and problem-solving mindset Ability to interpret engineering and programme data Excellent stakeholder engagement skills High attention to detail and data accuracy Ability to manage multiple project deadlines Desirable Experience Experience on major infrastructure frameworks Familiarity with NEC or JCT contracts Knowledge of project lifecycle reporting (tender through to handover) Experience supporting multi-project or portfolio-level reporting If you are interested in hearing more please contact John Baker or Kat Oxlade Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Event Management Consultant Location: MOD Corsham - Onsite Duration: 6 months from the start Pay rate: £313 per day inside IR35 Role Description: As a key member of the Hosting and Tooling Team, you will contribute to both operational (RUN) and project based activities alongside fellow Consultants, Engineers, and Analysts. You will be empowered to: Liaise directly with client teams, providing guidance and support. Create event management policies for internal services and client distribution solutions. Provide high level functional system analysis to support client needs. Maintain operational tooling in line with client operational deliverables. Undertake project tasks and liaise with internal and external Project Managers. Build and enhance your capabilities through training, certifications, and hands on experience. Produce technical documentation and architectural drawings. Build and maintain operational dashboards to support client requirements. Your Skills and Experience You will bring experience of enterprise tooling and a strong technical foundation, ideally supported by relevant certifications. Skills and experience include: Proven experience with enterprise level tooling and associated certifications. Experience managing tooling platforms such as BMC TrueSight, BMC Discovery, and Splunk. Agent deployment and management. Product installation and customisation. SNMP MIB management. Experience working in Windows, AIX, and Linux environments. Knowledge of Scripting languages including Python and PowerShell. Familiarity with monitoring tools such as Zabbix, Nagios, HP Openview, SolarWinds, IBM Tivoli Monitoring, IBM Tivoli Netcool. Strong understanding of networking concepts and protocols. Experience creating scripts for automation and system integration (eg, REST API). In depth knowledge of Splunk features, including: o Rule and advanced logic creation o Splunk Query Language (SPL) o SQL coding o Dashboard development If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
02/03/2026
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Event Management Consultant Location: MOD Corsham - Onsite Duration: 6 months from the start Pay rate: £313 per day inside IR35 Role Description: As a key member of the Hosting and Tooling Team, you will contribute to both operational (RUN) and project based activities alongside fellow Consultants, Engineers, and Analysts. You will be empowered to: Liaise directly with client teams, providing guidance and support. Create event management policies for internal services and client distribution solutions. Provide high level functional system analysis to support client needs. Maintain operational tooling in line with client operational deliverables. Undertake project tasks and liaise with internal and external Project Managers. Build and enhance your capabilities through training, certifications, and hands on experience. Produce technical documentation and architectural drawings. Build and maintain operational dashboards to support client requirements. Your Skills and Experience You will bring experience of enterprise tooling and a strong technical foundation, ideally supported by relevant certifications. Skills and experience include: Proven experience with enterprise level tooling and associated certifications. Experience managing tooling platforms such as BMC TrueSight, BMC Discovery, and Splunk. Agent deployment and management. Product installation and customisation. SNMP MIB management. Experience working in Windows, AIX, and Linux environments. Knowledge of Scripting languages including Python and PowerShell. Familiarity with monitoring tools such as Zabbix, Nagios, HP Openview, SolarWinds, IBM Tivoli Monitoring, IBM Tivoli Netcool. Strong understanding of networking concepts and protocols. Experience creating scripts for automation and system integration (eg, REST API). In depth knowledge of Splunk features, including: o Rule and advanced logic creation o Splunk Query Language (SPL) o SQL coding o Dashboard development If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
TBM Service Designer 6 Month contract initially + Extensions Based: London/Hybrid - 2-3 days p/w onsite Rate: £Market rates p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a TBM Service Designer to join the team. The Service Designer will play a critical role in advancing the organisation's TBM (Technology Business Management) maturity by designing, refining and embedding the service, process, data and operating model components that enable transparent, reliable and actionable technology cost insights. Key Responsibilities; 1. TBM Foundations & Strategic Alignment 1.1 TBM Maturity Assessment & Survey * Lead the design and execution of maturity assessments at programme start and end. * Map findings into actionable design recommendations for scope, priorities and investment. 1.2 TBO Vision & Strategy * Translate leadership goals into a clear narrative of how TBM enables decision making. * Produce strategic artefacts that define TBM's intended value, role and long term purpose. 1.3 TBO Target Operating Model (TOM) * Design and document the TBM Target Operating Model, including roles, processes, accountabilities and handoffs. * Ensure the TOM supports BAU and future maturity growth. 1.4 Operating Rhythm & Engagement Model * Define and formalise the cadence for TBM reporting, insights, actions and governance. * Create service blueprints that describe end to end TBM interactions across teams. 1.5 Team Design & Capability Model * Identify the capabilities required to run TBM effectively. * Design initial team structures, role profiles and skill progression pathways. 1.6 TBM Maturity Model & Value Framework * Develop a measurable TBM maturity model with criteria, scoring and progress markers. * Define the value framework to explain how TBM improvements translate into business benefit. 1.7 Cost Recovery & Chargeback Enablement * Support early design of fair charging principles and service based attribution logic. * Document current and future state requirements for cost recovery and customer transparency. 1.8 TBM Adoption & Engagement Enablement * Create materials, guides and artefacts to help teams start using TBM outputs in decision making. * Improve understanding of services, allocations and financial insights. 2. TBM Process, Data & Model Improvement 2.1 BAU Stabilisation & Automation * Support the design of stable TBM BAU processes. * Produce workflow maps and documentation for TBM run processes. 2.2 Data Contracts & Integration Improvements * Facilitate agreements on critical data ownership. * Document data flows, integration points and required improvements. 2.3 Data Quality Uplift * Map out data quality pain points and design improvements. * Work with data owners to define responsibilities, dashboards and remediation plans. 2.4 Allocation Review * Help define defensible allocation methodologies. * Translate complex financial logic into clear narratives and diagrams used for explanation and governance. 2.5 Modelling Enhancements * Identify model improvements based on user feedback and design service oriented enhancements. * Work closely with TBM analysts to ensure changes support clarity and decision making. 2.6 Adoption & Training * Create intuitive guides, playbooks and training materials for TBM users. * Support onboarding and continuous education across the organisation. Key Skills & experience: * Experience in TBM, ITFM, cost transparency modelling or service financial modelling (or willingness to rapidly skill up with learning in this area) * Strong background in service design, business design or operating model design. * Ability to translate complex financial and technical concepts into simple visual designs. * Experience facilitating cross functional workshops. * Strong analytical, process mapping and documentation skills. * Ability to work across Finance, Technology, Business Change and Architecture functions. Desirable * Knowledge of Apptio, ServiceNow, CSDM or CMDB data modelling. * Experience designing capability frameworks or operating models. * Understanding of IT allocations, chargeback or service costing. * Experience in a large or regulated organisation. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
02/03/2026
Contractor
TBM Service Designer 6 Month contract initially + Extensions Based: London/Hybrid - 2-3 days p/w onsite Rate: £Market rates p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a TBM Service Designer to join the team. The Service Designer will play a critical role in advancing the organisation's TBM (Technology Business Management) maturity by designing, refining and embedding the service, process, data and operating model components that enable transparent, reliable and actionable technology cost insights. Key Responsibilities; 1. TBM Foundations & Strategic Alignment 1.1 TBM Maturity Assessment & Survey * Lead the design and execution of maturity assessments at programme start and end. * Map findings into actionable design recommendations for scope, priorities and investment. 1.2 TBO Vision & Strategy * Translate leadership goals into a clear narrative of how TBM enables decision making. * Produce strategic artefacts that define TBM's intended value, role and long term purpose. 1.3 TBO Target Operating Model (TOM) * Design and document the TBM Target Operating Model, including roles, processes, accountabilities and handoffs. * Ensure the TOM supports BAU and future maturity growth. 1.4 Operating Rhythm & Engagement Model * Define and formalise the cadence for TBM reporting, insights, actions and governance. * Create service blueprints that describe end to end TBM interactions across teams. 1.5 Team Design & Capability Model * Identify the capabilities required to run TBM effectively. * Design initial team structures, role profiles and skill progression pathways. 1.6 TBM Maturity Model & Value Framework * Develop a measurable TBM maturity model with criteria, scoring and progress markers. * Define the value framework to explain how TBM improvements translate into business benefit. 1.7 Cost Recovery & Chargeback Enablement * Support early design of fair charging principles and service based attribution logic. * Document current and future state requirements for cost recovery and customer transparency. 1.8 TBM Adoption & Engagement Enablement * Create materials, guides and artefacts to help teams start using TBM outputs in decision making. * Improve understanding of services, allocations and financial insights. 2. TBM Process, Data & Model Improvement 2.1 BAU Stabilisation & Automation * Support the design of stable TBM BAU processes. * Produce workflow maps and documentation for TBM run processes. 2.2 Data Contracts & Integration Improvements * Facilitate agreements on critical data ownership. * Document data flows, integration points and required improvements. 2.3 Data Quality Uplift * Map out data quality pain points and design improvements. * Work with data owners to define responsibilities, dashboards and remediation plans. 2.4 Allocation Review * Help define defensible allocation methodologies. * Translate complex financial logic into clear narratives and diagrams used for explanation and governance. 2.5 Modelling Enhancements * Identify model improvements based on user feedback and design service oriented enhancements. * Work closely with TBM analysts to ensure changes support clarity and decision making. 2.6 Adoption & Training * Create intuitive guides, playbooks and training materials for TBM users. * Support onboarding and continuous education across the organisation. Key Skills & experience: * Experience in TBM, ITFM, cost transparency modelling or service financial modelling (or willingness to rapidly skill up with learning in this area) * Strong background in service design, business design or operating model design. * Ability to translate complex financial and technical concepts into simple visual designs. * Experience facilitating cross functional workshops. * Strong analytical, process mapping and documentation skills. * Ability to work across Finance, Technology, Business Change and Architecture functions. Desirable * Knowledge of Apptio, ServiceNow, CSDM or CMDB data modelling. * Experience designing capability frameworks or operating models. * Understanding of IT allocations, chargeback or service costing. * Experience in a large or regulated organisation. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
BMC Enterprise Tooling Expert - MUST HAVE MOD SC CLEARANCE - Corsham, Wiltshire - 6 months+/RATE: £306 per day inside IR35 One of our Blue Chip Clients is urgently looking for an BMC ENTERPRISE TOOLING EXPERT. Please find some details below: CONTRACTOR MUST HAVE ACTIVE MOD SC CLEARANCE MUST BE PAYE THROUGH UMBRELLA Role Description: As a key member of the Hosting and Tooling Team, you will contribute to both operational (RUN) and project based activities alongside fellow Consultants, Engineers, and Analysts. You will be empowered to: Liaise directly with client teams, providing guidance and support. Create event management policies for internal services and client distribution solutions. Provide high level functional system analysis to support client needs. Maintain operational tooling in line with client operational deliverables. Undertake project tasks and liaise with internal and external Project Managers. Build and enhance your capabilities through training, certifications, and hands on experience. Produce technical documentation and architectural drawings. Build and maintain operational dashboards to support client requirements. Your Skills and Experience You will bring experience of enterprise tooling and a strong technical foundation, ideally supported by relevant certifications. Skills and experience include: Proven experience with enterprise level tooling and associated certifications. Experience managing tooling platforms such as BMC TrueSight, BMC Discovery, and Splunk. Agent deployment and management. Product installation and customisation. SNMP MIB management. Experience working in Windows, AIX, and Linux environments. Knowledge of Scripting languages including Python and PowerShell. Familiarity with monitoring tools such as Zabbix, Nagios, HP Openview, SolarWinds, IBM Tivoli Monitoring, IBM Tivoli Netcool. Strong understanding of networking concepts and protocols. Experience creating scripts for automation and system integration (eg, REST API). In depth knowledge of Splunk features, including: o Rule and advanced logic creation o Splunk Query Language (SPL) o SQL coding o Dashboard development Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
02/03/2026
Contractor
BMC Enterprise Tooling Expert - MUST HAVE MOD SC CLEARANCE - Corsham, Wiltshire - 6 months+/RATE: £306 per day inside IR35 One of our Blue Chip Clients is urgently looking for an BMC ENTERPRISE TOOLING EXPERT. Please find some details below: CONTRACTOR MUST HAVE ACTIVE MOD SC CLEARANCE MUST BE PAYE THROUGH UMBRELLA Role Description: As a key member of the Hosting and Tooling Team, you will contribute to both operational (RUN) and project based activities alongside fellow Consultants, Engineers, and Analysts. You will be empowered to: Liaise directly with client teams, providing guidance and support. Create event management policies for internal services and client distribution solutions. Provide high level functional system analysis to support client needs. Maintain operational tooling in line with client operational deliverables. Undertake project tasks and liaise with internal and external Project Managers. Build and enhance your capabilities through training, certifications, and hands on experience. Produce technical documentation and architectural drawings. Build and maintain operational dashboards to support client requirements. Your Skills and Experience You will bring experience of enterprise tooling and a strong technical foundation, ideally supported by relevant certifications. Skills and experience include: Proven experience with enterprise level tooling and associated certifications. Experience managing tooling platforms such as BMC TrueSight, BMC Discovery, and Splunk. Agent deployment and management. Product installation and customisation. SNMP MIB management. Experience working in Windows, AIX, and Linux environments. Knowledge of Scripting languages including Python and PowerShell. Familiarity with monitoring tools such as Zabbix, Nagios, HP Openview, SolarWinds, IBM Tivoli Monitoring, IBM Tivoli Netcool. Strong understanding of networking concepts and protocols. Experience creating scripts for automation and system integration (eg, REST API). In depth knowledge of Splunk features, including: o Rule and advanced logic creation o Splunk Query Language (SPL) o SQL coding o Dashboard development Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
A skilled Technical Business Analyst is required to support technology projects within the non for profit sector. The ideal candidate will have experience working in non for profit, and natural sciences sectors. Client Details This company operates within the non for profit sector and is recognised as small organisation. They are committed to advancing technological innovation and delivering solutions in their field. Description Responsible for taking the redesigned business processes and high-level system requirements and developing a clear set of detailed requirements to enable the creation of system logic and automation within the new tooling. Collaborate with stakeholders to gather and document business and technical requirements. Analyse and translate requirements into functional specifications for technology teams. Using the re-designed processes, identify where the process changes and high-level system requirements can be turned into detailed system requirements or logic Work with business SMEs and the programme leadership team to prioritise the requirements Coordinate with the delivery team to ensure the requirements are well understood and support any delivery problem-solving Facilitate workshops and meetings to ensure alignment between teams and stakeholders. Provide regular updates on project progress and address any concerns effectively. Support testing activities to ensure solutions meet business needs and quality standards. Maintain comprehensive documentation for all project-related processes and decisions. Responsible for ensuring the business requirements are met by leading the definition and oversight of the completion of user acceptance testing. Demonstrate excellent communication and collaboration skills, working as part of a small team within a medium-sized organisation Be prepared to take on tasks or responsibilities within the team that align to your role knowledge and support the team in reaching its goals Utilise principles and techniques such as MoSCoW Report into a workstream lead within the wider programme Profile A successful Technical Business Analyst should have: Proven experience working as a Technical Business Analyst Knowledge of the life science, non for profit sectors Strong analytical skills and the ability to translate business needs into technical solutions. Experience with testing Experience with stakeholder management and effective communication. Familiarity with project management methodologies and tools. A proactive approach to problem-solving and decision-making. Job Offer Competitive daily rate outside IR35 (DOE) Hybrid Opportunity (3 days on site) 6 month contract ( likely to be extended) Immediate start Apply Today!
28/02/2026
Contractor
A skilled Technical Business Analyst is required to support technology projects within the non for profit sector. The ideal candidate will have experience working in non for profit, and natural sciences sectors. Client Details This company operates within the non for profit sector and is recognised as small organisation. They are committed to advancing technological innovation and delivering solutions in their field. Description Responsible for taking the redesigned business processes and high-level system requirements and developing a clear set of detailed requirements to enable the creation of system logic and automation within the new tooling. Collaborate with stakeholders to gather and document business and technical requirements. Analyse and translate requirements into functional specifications for technology teams. Using the re-designed processes, identify where the process changes and high-level system requirements can be turned into detailed system requirements or logic Work with business SMEs and the programme leadership team to prioritise the requirements Coordinate with the delivery team to ensure the requirements are well understood and support any delivery problem-solving Facilitate workshops and meetings to ensure alignment between teams and stakeholders. Provide regular updates on project progress and address any concerns effectively. Support testing activities to ensure solutions meet business needs and quality standards. Maintain comprehensive documentation for all project-related processes and decisions. Responsible for ensuring the business requirements are met by leading the definition and oversight of the completion of user acceptance testing. Demonstrate excellent communication and collaboration skills, working as part of a small team within a medium-sized organisation Be prepared to take on tasks or responsibilities within the team that align to your role knowledge and support the team in reaching its goals Utilise principles and techniques such as MoSCoW Report into a workstream lead within the wider programme Profile A successful Technical Business Analyst should have: Proven experience working as a Technical Business Analyst Knowledge of the life science, non for profit sectors Strong analytical skills and the ability to translate business needs into technical solutions. Experience with testing Experience with stakeholder management and effective communication. Familiarity with project management methodologies and tools. A proactive approach to problem-solving and decision-making. Job Offer Competitive daily rate outside IR35 (DOE) Hybrid Opportunity (3 days on site) 6 month contract ( likely to be extended) Immediate start Apply Today!
Job Title: IT Business Analyst Location: Hybrid working (1 day in the office based in Central London) Contract: Permanent, Full Time Hours: Full time, 5 days per week, 34.5 Hours: 9:00am - 5:00pm Salary: 50,084 per annum The Role of IT Business Analyst Our client, a globally recognised charity headquartered in the UK, is seeking an experienced IT Business Analyst to join their IT team on a permanent, full-time basis. This role will play a key part in supporting the delivery of major organisational change initiatives with a technology focus. Key Responsibilities Identify and analyse business and technical requirements to support change initiatives. Produce clear documentation to align key stakeholders Use suitable process-mapping techniques to support analysis of requirements and present current and future states Contribute to the design and delivery of technology-driven change by ensuring requirements are effectively reflected in technical solutions. This includes conducting market research and feasibility assessments, preparing options analysis, and liaising with external vendors and consultants to support successful implementation Contribute to the formulation of suitable test approaches and test techniques to assure the effective delivery of requirements Forecasting and tracking the benefits of technology-driven change, ensuring they are measured at the right time and communicated clearly. This includes engaging stakeholders throughout the delivery lifecycle, supporting senior leadership in post-implementation benefit reviews, and producing insightful reports on both projected and realised outcomes Monitor and report on progress across all pipeline initiatives About you This position is ideal for candidates with previous experience in an IT Business Analyst role, who can commit to attending site 1 day a week in Central London. Candidates should also have the following demonstrable experience: Conducting analysis and management of requirements for business technology change initiatives across a common range of business functions (e.g. CRM / Finance / HR / Website) using specialist techniques (e.g. user stories, use case diagrams, data flows) Participating in technology change initiatives for CRM systems, including CRM replacements Expertise in process mapping techniques, e.g. BPMN / UML / SIPOC Experience in management of the benefits lifecycle and accompanying techniques Effective communication skills, including the ability to produce reports and provide presentations Knowledge of testing approaches & techniques Effective stakeholder management skills, including the ability to explain complex matters clearly, ensuring alignment and satisfaction at all levels Working in accordance with waterfall and agile project management methodologies and the software development lifecycle
27/02/2026
Full time
Job Title: IT Business Analyst Location: Hybrid working (1 day in the office based in Central London) Contract: Permanent, Full Time Hours: Full time, 5 days per week, 34.5 Hours: 9:00am - 5:00pm Salary: 50,084 per annum The Role of IT Business Analyst Our client, a globally recognised charity headquartered in the UK, is seeking an experienced IT Business Analyst to join their IT team on a permanent, full-time basis. This role will play a key part in supporting the delivery of major organisational change initiatives with a technology focus. Key Responsibilities Identify and analyse business and technical requirements to support change initiatives. Produce clear documentation to align key stakeholders Use suitable process-mapping techniques to support analysis of requirements and present current and future states Contribute to the design and delivery of technology-driven change by ensuring requirements are effectively reflected in technical solutions. This includes conducting market research and feasibility assessments, preparing options analysis, and liaising with external vendors and consultants to support successful implementation Contribute to the formulation of suitable test approaches and test techniques to assure the effective delivery of requirements Forecasting and tracking the benefits of technology-driven change, ensuring they are measured at the right time and communicated clearly. This includes engaging stakeholders throughout the delivery lifecycle, supporting senior leadership in post-implementation benefit reviews, and producing insightful reports on both projected and realised outcomes Monitor and report on progress across all pipeline initiatives About you This position is ideal for candidates with previous experience in an IT Business Analyst role, who can commit to attending site 1 day a week in Central London. Candidates should also have the following demonstrable experience: Conducting analysis and management of requirements for business technology change initiatives across a common range of business functions (e.g. CRM / Finance / HR / Website) using specialist techniques (e.g. user stories, use case diagrams, data flows) Participating in technology change initiatives for CRM systems, including CRM replacements Expertise in process mapping techniques, e.g. BPMN / UML / SIPOC Experience in management of the benefits lifecycle and accompanying techniques Effective communication skills, including the ability to produce reports and provide presentations Knowledge of testing approaches & techniques Effective stakeholder management skills, including the ability to explain complex matters clearly, ensuring alignment and satisfaction at all levels Working in accordance with waterfall and agile project management methodologies and the software development lifecycle
Belmont Recruitment are currently looking for an experienced Civica CX Specialist to join Kirklees Council on an initial 3-6 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities Gather, analyse, and document business and technical reporting requirements Produce clear specifications and acceptance criteria Advise stakeholders on the suitability of Civica CX out-of-the-box reports Amend and enhance existing SSRS reports Design and develop bespoke SSRS reports to meet business needs Extract, transform, and model data from CXWarehouse and CXBI Ensure reporting outputs meet statutory and regulatory housing requirements Work closely with business users, analysts, and technical teams to deliver accurate and timely reporting Essential Experience & Skills Extensive knowledge of Civica CX, including CXWarehouse, CXBI, and SSRS out-of-the-box reports Strong understanding of social housing statutory and regulatory reporting requirements Proven experience gathering, translating, and documenting business and technical reporting requirements Please apply with an up to date CV ASAP if this role would be of interest to you.
26/02/2026
Contractor
Belmont Recruitment are currently looking for an experienced Civica CX Specialist to join Kirklees Council on an initial 3-6 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities Gather, analyse, and document business and technical reporting requirements Produce clear specifications and acceptance criteria Advise stakeholders on the suitability of Civica CX out-of-the-box reports Amend and enhance existing SSRS reports Design and develop bespoke SSRS reports to meet business needs Extract, transform, and model data from CXWarehouse and CXBI Ensure reporting outputs meet statutory and regulatory housing requirements Work closely with business users, analysts, and technical teams to deliver accurate and timely reporting Essential Experience & Skills Extensive knowledge of Civica CX, including CXWarehouse, CXBI, and SSRS out-of-the-box reports Strong understanding of social housing statutory and regulatory reporting requirements Proven experience gathering, translating, and documenting business and technical reporting requirements Please apply with an up to date CV ASAP if this role would be of interest to you.
Event Management Consultant (Tooling) - Full-time on Site - £315 per day - 6 months - INSIDE IR35 Role Description: As a key member of the Hosting and Tooling Team, you will contribute to both operational (RUN) and project based activities alongside fellow Consultants, Engineers, and Analysts. Ideally you will hold SC clearance or be eligible to UK SC Clearance You will be empowered to: Liaise directly with client teams, providing guidance and support. Create event management policies for internal services and client distribution solutions. Provide high level functional system analysis to support client needs. Maintain operational tooling in line with client operational deliverables. Undertake project tasks and liaise with internal and external Project Managers. Build and enhance your capabilities through training, certifications, and hands on experience. Produce technical documentation and architectural drawings. Build and maintain operational dashboards to support client requirements. Skills and experience include: Proven experience with enterprise level tooling and associated certifications. Experience managing tooling platforms such as BMC TrueSight, BMC Discovery, and Splunk. Agent deployment and management. Product installation and customisation. SNMP MIB management. Experience working in Windows, AIX, and Linux environments. Knowledge of Scripting languages including Python and PowerShell. Familiarity with monitoring tools such as Zabbix, Nagios, HP Openview, SolarWinds, IBM Tivoli Monitoring, IBM Tivoli Netcool. Strong understanding of networking concepts and protocols. Experience creating scripts for automation and system integration (eg, REST API). In depth knowledge of Splunk features, including: Rule and advanced logic creation Splunk Query Language (SPL) SQL coding Dashboard development Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
26/02/2026
Contractor
Event Management Consultant (Tooling) - Full-time on Site - £315 per day - 6 months - INSIDE IR35 Role Description: As a key member of the Hosting and Tooling Team, you will contribute to both operational (RUN) and project based activities alongside fellow Consultants, Engineers, and Analysts. Ideally you will hold SC clearance or be eligible to UK SC Clearance You will be empowered to: Liaise directly with client teams, providing guidance and support. Create event management policies for internal services and client distribution solutions. Provide high level functional system analysis to support client needs. Maintain operational tooling in line with client operational deliverables. Undertake project tasks and liaise with internal and external Project Managers. Build and enhance your capabilities through training, certifications, and hands on experience. Produce technical documentation and architectural drawings. Build and maintain operational dashboards to support client requirements. Skills and experience include: Proven experience with enterprise level tooling and associated certifications. Experience managing tooling platforms such as BMC TrueSight, BMC Discovery, and Splunk. Agent deployment and management. Product installation and customisation. SNMP MIB management. Experience working in Windows, AIX, and Linux environments. Knowledge of Scripting languages including Python and PowerShell. Familiarity with monitoring tools such as Zabbix, Nagios, HP Openview, SolarWinds, IBM Tivoli Monitoring, IBM Tivoli Netcool. Strong understanding of networking concepts and protocols. Experience creating scripts for automation and system integration (eg, REST API). In depth knowledge of Splunk features, including: Rule and advanced logic creation Splunk Query Language (SPL) SQL coding Dashboard development Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Key Responsibilities 1. Solution Architecture & Design Design and maintain multidomain data models (Customer, Product, Material, etc.) using Reltio's L3/L2 configuration. Architect complex Match & Merge rules and Survivorship logic to ensure the "Golden Record" is accurate across different business contexts. Design and implement Reltio Business Workflows for data stewardship and manual remediation. 2. Integration & Data Orchestration Lead the development of Real Time and batch integrations using Reltio Integration Hub (RIH) and REST APIs. 3. Leadership & Governance Mentor a team of MDM developers and data analysts, performing code reviews and ensuring best practices in JSON/Java configurations. Collaborate with GSK SME to enforce data quality standards and lineage. Act as the primary technical point of contact for GSK stakeholders, translating business requirements into scalable Reltio configurations. Required Expertise MDM Core- 5+ years in Reltio Cloud MDM; expert knowledge of Entity Resolution and Crosswalks . Integrations- Proficient in RIH (Low-code) , REST APIs , and JSON/Java custom jars. Cloud Platforms- Strong experience with Azure Experience- 10+ years in Data Management, with 3-5 years specifically leading Reltio implementations.
26/02/2026
Contractor
Key Responsibilities 1. Solution Architecture & Design Design and maintain multidomain data models (Customer, Product, Material, etc.) using Reltio's L3/L2 configuration. Architect complex Match & Merge rules and Survivorship logic to ensure the "Golden Record" is accurate across different business contexts. Design and implement Reltio Business Workflows for data stewardship and manual remediation. 2. Integration & Data Orchestration Lead the development of Real Time and batch integrations using Reltio Integration Hub (RIH) and REST APIs. 3. Leadership & Governance Mentor a team of MDM developers and data analysts, performing code reviews and ensuring best practices in JSON/Java configurations. Collaborate with GSK SME to enforce data quality standards and lineage. Act as the primary technical point of contact for GSK stakeholders, translating business requirements into scalable Reltio configurations. Required Expertise MDM Core- 5+ years in Reltio Cloud MDM; expert knowledge of Entity Resolution and Crosswalks . Integrations- Proficient in RIH (Low-code) , REST APIs , and JSON/Java custom jars. Cloud Platforms- Strong experience with Azure Experience- 10+ years in Data Management, with 3-5 years specifically leading Reltio implementations.
Job description: 1st line analyst Duration: 6 months rolling contract Location: Milton Keynes (hybrid) Hours: 0700am-1500pm or 1100am- 1900pm Rate of pay: 12.92 ph Location Milton Keynes MK7 8JU role will be hybrid End Client Rolls Royce Job Description A Security Cleared (Minimum SC) First Line Analyst supporting delivery of a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am - 7pm. The Analyst will provide technical support and service delivery to Computacenter's customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures. Call Steve Hill on (phone number removed) IND/LET
25/02/2026
Seasonal
Job description: 1st line analyst Duration: 6 months rolling contract Location: Milton Keynes (hybrid) Hours: 0700am-1500pm or 1100am- 1900pm Rate of pay: 12.92 ph Location Milton Keynes MK7 8JU role will be hybrid End Client Rolls Royce Job Description A Security Cleared (Minimum SC) First Line Analyst supporting delivery of a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am - 7pm. The Analyst will provide technical support and service delivery to Computacenter's customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures. Call Steve Hill on (phone number removed) IND/LET
Role: Ecommerce Business Analyst - Salesforce Commerce Cloud (SFCC / Demandware) Type: PERM Location: London, UK Working Model: Hybrid (2 Days in office per week) We are looking for an experienced Ecommerce Business Analyst with hands-on Salesforce Commerce Cloud (SFCC / Demandware) expertise to act as the vital bridge between our business stakeholders and technical teams. What You'll Do: Lead Agile requirement gathering, translating complex business needs into clear user stories and acceptance criteria. Utilize SFCC Business Manager to configure catalogs, price books, and promotions. Optimize core ecommerce user journeys (cart, checkout, payment, OMS) across web and mobile. Run backlog refinement, manage sprint reviews, and support 3rd-party integrations (ERP, payment gateways, analytics). What You Bring: Proven background as a Business Analyst strictly within the Ecommerce sector. Hands-on, practical experience with SFCC / Demandware capabilities and architecture. Strong Agile/Scrum delivery experience (JIRA/Confluence). Solid technical understanding of web technologies (sessions, cookies), data layers, and integrations. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
25/02/2026
Full time
Role: Ecommerce Business Analyst - Salesforce Commerce Cloud (SFCC / Demandware) Type: PERM Location: London, UK Working Model: Hybrid (2 Days in office per week) We are looking for an experienced Ecommerce Business Analyst with hands-on Salesforce Commerce Cloud (SFCC / Demandware) expertise to act as the vital bridge between our business stakeholders and technical teams. What You'll Do: Lead Agile requirement gathering, translating complex business needs into clear user stories and acceptance criteria. Utilize SFCC Business Manager to configure catalogs, price books, and promotions. Optimize core ecommerce user journeys (cart, checkout, payment, OMS) across web and mobile. Run backlog refinement, manage sprint reviews, and support 3rd-party integrations (ERP, payment gateways, analytics). What You Bring: Proven background as a Business Analyst strictly within the Ecommerce sector. Hands-on, practical experience with SFCC / Demandware capabilities and architecture. Strong Agile/Scrum delivery experience (JIRA/Confluence). Solid technical understanding of web technologies (sessions, cookies), data layers, and integrations. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
