Senior Agile Delivery Manager 12-month Contract - Inside IR35 - up to 600 per day Newcastle, Leeds or Birmingham based (must be local to one of these offices) - Hybrid working - 3 days office based Previous experience working on government projects highly desirable Role Context The client is forming a new software engineering team to address a defined backlog of 20-30 items focused on service security, testability, resilience and recoverability. This role is not a coordination-only delivery role. We require a highly experienced Delivery Manager who can operate immediately and sustainably in a hands-on Scrum Master / agile delivery capacity, working directly with engineers on day-to-day delivery. You will work closely with a Senior Technical Business Analyst and Architect to ensure the backlog is technically ready, prioritised and executable before and during active sprint delivery. Core Purpose The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. You will: Lead agile ceremonies, Actively manage delivery risks and dependencies, Influence and engage senior stakeholders, and Enable engineering teams to deliver high-quality software outcomes. Recent, applied experience leading software development teams is essential. Statements of capability or aspiration without evidence will not be considered sufficient. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager for a software engineering team on a day-to-day basis. Lead sprint planning, daily stand-ups, reviews and retrospectives. Actively remove delivery blockers and manage scope, flow and prioritisation. Maintain delivery momentum across a sustained period of active build work. Software Delivery & Technical Engagement Work directly with software developers, testers and DevOps engineers. Understand and manage delivery within modern software engineering lifecycles. Engage confidently with technical discussions and trade-offs. Support delivery across complex technical concerns (e.g. resilience, security, recoverability). Senior Stakeholder Influence Influence and challenge senior technical and non-technical stakeholders. Provide clear, evidence-based delivery reporting. Build trust through consistent delivery performance and transparency. Planning, Coordination & Reporting Maintain and refine prioritised backlogs with Product Managers and technical leads. Proactively manage risks, issues and cross-team dependencies. Use Jira effectively for planning, tracking and reporting at team and initiative level. Complete delivery-related governance and change activity (e.g. ServiceNow). Essential Skills & Experience (Mandatory) Recent, hands-on agile delivery experience with software development teams Operating as a Scrum Master / Delivery Manager in active software build Delivery within modern engineering environments, including: o Version control (e.g. Git) o CI/CD pipelines o Cloud-native or platform-based services Strong senior stakeholder engagement and influence Practical experience managing delivery risks, dependencies and complex backlogs High proficiency in Jira (team and programme level) SFIA Level 6 capability demonstrated through applied experience, not role titles Technical Environment (Experience Required) The successful candidate will have worked recently and directly with engineering teams using technologies and practices such as: Cloud platforms (e.g. Azure and/or AWS) as part of software delivery, not migration only Infrastructure as Code (e.g. Terraform) CI/CD tooling and modern DevOps practices Automated testing and quality practices Secure, resilient digital services Desirable Experience Experience with platform engineering or data engineering teams Previous experience working within UK government digital services Use of ServiceNow for delivery/change processes Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
02/04/2026
Contractor
Senior Agile Delivery Manager 12-month Contract - Inside IR35 - up to 600 per day Newcastle, Leeds or Birmingham based (must be local to one of these offices) - Hybrid working - 3 days office based Previous experience working on government projects highly desirable Role Context The client is forming a new software engineering team to address a defined backlog of 20-30 items focused on service security, testability, resilience and recoverability. This role is not a coordination-only delivery role. We require a highly experienced Delivery Manager who can operate immediately and sustainably in a hands-on Scrum Master / agile delivery capacity, working directly with engineers on day-to-day delivery. You will work closely with a Senior Technical Business Analyst and Architect to ensure the backlog is technically ready, prioritised and executable before and during active sprint delivery. Core Purpose The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. You will: Lead agile ceremonies, Actively manage delivery risks and dependencies, Influence and engage senior stakeholders, and Enable engineering teams to deliver high-quality software outcomes. Recent, applied experience leading software development teams is essential. Statements of capability or aspiration without evidence will not be considered sufficient. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager for a software engineering team on a day-to-day basis. Lead sprint planning, daily stand-ups, reviews and retrospectives. Actively remove delivery blockers and manage scope, flow and prioritisation. Maintain delivery momentum across a sustained period of active build work. Software Delivery & Technical Engagement Work directly with software developers, testers and DevOps engineers. Understand and manage delivery within modern software engineering lifecycles. Engage confidently with technical discussions and trade-offs. Support delivery across complex technical concerns (e.g. resilience, security, recoverability). Senior Stakeholder Influence Influence and challenge senior technical and non-technical stakeholders. Provide clear, evidence-based delivery reporting. Build trust through consistent delivery performance and transparency. Planning, Coordination & Reporting Maintain and refine prioritised backlogs with Product Managers and technical leads. Proactively manage risks, issues and cross-team dependencies. Use Jira effectively for planning, tracking and reporting at team and initiative level. Complete delivery-related governance and change activity (e.g. ServiceNow). Essential Skills & Experience (Mandatory) Recent, hands-on agile delivery experience with software development teams Operating as a Scrum Master / Delivery Manager in active software build Delivery within modern engineering environments, including: o Version control (e.g. Git) o CI/CD pipelines o Cloud-native or platform-based services Strong senior stakeholder engagement and influence Practical experience managing delivery risks, dependencies and complex backlogs High proficiency in Jira (team and programme level) SFIA Level 6 capability demonstrated through applied experience, not role titles Technical Environment (Experience Required) The successful candidate will have worked recently and directly with engineering teams using technologies and practices such as: Cloud platforms (e.g. Azure and/or AWS) as part of software delivery, not migration only Infrastructure as Code (e.g. Terraform) CI/CD tooling and modern DevOps practices Automated testing and quality practices Secure, resilient digital services Desirable Experience Experience with platform engineering or data engineering teams Previous experience working within UK government digital services Use of ServiceNow for delivery/change processes Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Wh o we are The Enterprise Architecture team at TJX drives technology strategy , innovation, and governance across multiple technical domains to ensure all technology decisions align with business goals and enterprise standards. We are seeking a Senior Enterprise Architect with d eep ServiceNow experience to lead the design, architecture, and governance of our enterprise ServiceNow platform. You will define the strategic direction of the platform, ensure scalable and secure implementations, and partner with business and IT stakeholders to maximize the value of ServiceNow aligning with the overall TJX IT strategy and vision. What you'll need As a Senior Architect within the Enterprise Architecture team, you will provide strategic leadership and technical expertise across the enterprise architecture landscape while serving as the primary authority for ServiceNow platform architecture. This role combines deep knowledge of enterprise architecture principles with hands-on experience in designing and governing ServiceNow solutions that align with business objectives and enterprise standards. Our team is looking for people with deep technical expertise , architectural leadership, and a passion for building solutions that enable business agility. We want creative people that bring in thought leadership and interpersonal skills to demonstrate leadership by example, not authority, and who can foster an inclusive environment where everyone feels heard What you will do Serve as the primary architect for the ServiceNow platform, while ensuring its integration and strategic positioning within the broader enterprise ecosystem Lead the architecture and design of solutions across ServiceNow modules (ITOM, ITBM/PPM, HRSD, CSM, ITAM, GRC , SecOps, Integration Services, Intelligence & AI, ITSM / DevOps etc.) Partner with enterprise and solution architects to design end-to-end solutions that span multiple platforms and domains Develop an understanding of TJX 's global business strategies and contribute to development of an application rationalization & modernization roadmap. Develop reusable frameworks, reference architectures, and design templates Supports the publication and communication of strategic technology standards, frameworks, principles and roadmaps to be used throughout the IT organization to guide technology decisions and leverage opportunities through efficient design Define and evolve the enterprise ServiceNow platform 's architecture and roadmap aligned with business needs Promote DevOps, CI/CD, and cloud-native practices across ServiceNow and other enterprise solutions Lead high-level design, integration patterns, and performance/scalability best practices Ensure adherence to platform best practices, security, data model integrity, and upgradeability Define and enforce architectural governance processes and design review boards Stay abreast of new ServiceNow product offerings, trends, and emerging technologies Successful candidate will have 8+ years of overall IT experience, including 5+ years in enterprise architecture or solution architecture, with a proven track record of designing and implementing large-scale, enterprise-level systems across multiple domains. 5+ years of ServiceNow platform architecture and solution design experience, including complex, multi-module implementations. Strong understanding of enterprise architecture principles, frameworks (e.g., TOGAF, Zachman), security, and data governance. Strong understanding of cloud computing concepts and foundational cloud skills, including IaaS, PaaS, SaaS, and hybrid architectures ; experience with DevSecOps practices, CI/CD pipelines Ability to bridge business and technology, translating strategic objectives into actionable architecture roadmaps Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps. Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) certification Experience with integration design patterns and technologies ( Event Driven, REST, SOAP, JDBC, APIs) across heterogeneous systems. Strong leadership, communication, and stakeholder influencing skills. Bachelor's and/or master's degree in computer science, Computer Engineering, or related field, or equivalent experience. Preferred Qualifications ServiceNow Certified Application Developer (CAD) certification is preferable Experience designing multi-instance or global ServiceNow deployments Exposure to SAFe Agile methodologies and DevOps practices Knowledge of complementary platforms (Workday, Azure/Cloud, etc.). Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 770 Cochituate Rd Location: USA Home Office Framingham MA 770 Cochituate Rd This position has a starting salary range of $(phone number removed) to $(phone number removed) per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.
02/04/2026
Full time
TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Wh o we are The Enterprise Architecture team at TJX drives technology strategy , innovation, and governance across multiple technical domains to ensure all technology decisions align with business goals and enterprise standards. We are seeking a Senior Enterprise Architect with d eep ServiceNow experience to lead the design, architecture, and governance of our enterprise ServiceNow platform. You will define the strategic direction of the platform, ensure scalable and secure implementations, and partner with business and IT stakeholders to maximize the value of ServiceNow aligning with the overall TJX IT strategy and vision. What you'll need As a Senior Architect within the Enterprise Architecture team, you will provide strategic leadership and technical expertise across the enterprise architecture landscape while serving as the primary authority for ServiceNow platform architecture. This role combines deep knowledge of enterprise architecture principles with hands-on experience in designing and governing ServiceNow solutions that align with business objectives and enterprise standards. Our team is looking for people with deep technical expertise , architectural leadership, and a passion for building solutions that enable business agility. We want creative people that bring in thought leadership and interpersonal skills to demonstrate leadership by example, not authority, and who can foster an inclusive environment where everyone feels heard What you will do Serve as the primary architect for the ServiceNow platform, while ensuring its integration and strategic positioning within the broader enterprise ecosystem Lead the architecture and design of solutions across ServiceNow modules (ITOM, ITBM/PPM, HRSD, CSM, ITAM, GRC , SecOps, Integration Services, Intelligence & AI, ITSM / DevOps etc.) Partner with enterprise and solution architects to design end-to-end solutions that span multiple platforms and domains Develop an understanding of TJX 's global business strategies and contribute to development of an application rationalization & modernization roadmap. Develop reusable frameworks, reference architectures, and design templates Supports the publication and communication of strategic technology standards, frameworks, principles and roadmaps to be used throughout the IT organization to guide technology decisions and leverage opportunities through efficient design Define and evolve the enterprise ServiceNow platform 's architecture and roadmap aligned with business needs Promote DevOps, CI/CD, and cloud-native practices across ServiceNow and other enterprise solutions Lead high-level design, integration patterns, and performance/scalability best practices Ensure adherence to platform best practices, security, data model integrity, and upgradeability Define and enforce architectural governance processes and design review boards Stay abreast of new ServiceNow product offerings, trends, and emerging technologies Successful candidate will have 8+ years of overall IT experience, including 5+ years in enterprise architecture or solution architecture, with a proven track record of designing and implementing large-scale, enterprise-level systems across multiple domains. 5+ years of ServiceNow platform architecture and solution design experience, including complex, multi-module implementations. Strong understanding of enterprise architecture principles, frameworks (e.g., TOGAF, Zachman), security, and data governance. Strong understanding of cloud computing concepts and foundational cloud skills, including IaaS, PaaS, SaaS, and hybrid architectures ; experience with DevSecOps practices, CI/CD pipelines Ability to bridge business and technology, translating strategic objectives into actionable architecture roadmaps Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps. Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) certification Experience with integration design patterns and technologies ( Event Driven, REST, SOAP, JDBC, APIs) across heterogeneous systems. Strong leadership, communication, and stakeholder influencing skills. Bachelor's and/or master's degree in computer science, Computer Engineering, or related field, or equivalent experience. Preferred Qualifications ServiceNow Certified Application Developer (CAD) certification is preferable Experience designing multi-instance or global ServiceNow deployments Exposure to SAFe Agile methodologies and DevOps practices Knowledge of complementary platforms (Workday, Azure/Cloud, etc.). Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 770 Cochituate Rd Location: USA Home Office Framingham MA 770 Cochituate Rd This position has a starting salary range of $(phone number removed) to $(phone number removed) per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.
Randstad Technologies Recruitment
City, Birmingham
Senior Agile Delivery Manager Location: Newcastle, Leeds, or Birmingham (Minimum 60% Office Attendance Required) Role Overview The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. This is not a purely administrative role; you will be embedded with engineering teams, navigating technical trade-offs, and driving the end-to-back software development lifecycle. Key Responsibilities 1. Hands-on Agile Delivery Team Leadership: Act as Scrum Master / Delivery Manager for software engineering teams on a day-to-day basis. Ceremony Management: Lead high-impact sprint planning, daily stand-ups, reviews, and retrospectives. Flow Optimization: Actively remove blockers, manage scope, and maintain delivery momentum across sustained periods of active build. 2. Technical Engagement & Engineering Quality Direct Collaboration: Work alongside developers, testers, and DevOps engineers to manage modern software engineering lifecycles. Technical Fluency: Confidently engage in discussions regarding technical trade-offs, resilience, security, and recoverability. Modern Standards: Drive delivery within environments utilizing CI/CD pipelines, version control (Git), and cloud-native services. 3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog Management: Refine prioritized backlogs in partnership with Product Managers and Technical Leads. Risk Mitigation: Proactively manage cross-team dependencies and complex risks. Tooling Mastery: Utilize Jira effectively for tracking and reporting at both the team and initiative level. Mandatory Skills & Experience Software Build Experience: Proven track record in active software product delivery (Cloud migrations or CRM implementations alone are insufficient). Engineering Environment: Recent experience working directly with teams using: Cloud platforms ( AWS or Azure ) Infrastructure as Code ( Terraform ) CI/CD tooling and Automated Testing Agile Expertise: Expert-level application of Scrum/Kanban in a "build" rather than "maintenance" context. Stakeholder Management: Experience influencing at the senior leadership level. Complex Problem Solving: Ability to navigate technical concerns like system security and service resilience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
01/04/2026
Contractor
Senior Agile Delivery Manager Location: Newcastle, Leeds, or Birmingham (Minimum 60% Office Attendance Required) Role Overview The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. This is not a purely administrative role; you will be embedded with engineering teams, navigating technical trade-offs, and driving the end-to-back software development lifecycle. Key Responsibilities 1. Hands-on Agile Delivery Team Leadership: Act as Scrum Master / Delivery Manager for software engineering teams on a day-to-day basis. Ceremony Management: Lead high-impact sprint planning, daily stand-ups, reviews, and retrospectives. Flow Optimization: Actively remove blockers, manage scope, and maintain delivery momentum across sustained periods of active build. 2. Technical Engagement & Engineering Quality Direct Collaboration: Work alongside developers, testers, and DevOps engineers to manage modern software engineering lifecycles. Technical Fluency: Confidently engage in discussions regarding technical trade-offs, resilience, security, and recoverability. Modern Standards: Drive delivery within environments utilizing CI/CD pipelines, version control (Git), and cloud-native services. 3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog Management: Refine prioritized backlogs in partnership with Product Managers and Technical Leads. Risk Mitigation: Proactively manage cross-team dependencies and complex risks. Tooling Mastery: Utilize Jira effectively for tracking and reporting at both the team and initiative level. Mandatory Skills & Experience Software Build Experience: Proven track record in active software product delivery (Cloud migrations or CRM implementations alone are insufficient). Engineering Environment: Recent experience working directly with teams using: Cloud platforms ( AWS or Azure ) Infrastructure as Code ( Terraform ) CI/CD tooling and Automated Testing Agile Expertise: Expert-level application of Scrum/Kanban in a "build" rather than "maintenance" context. Stakeholder Management: Experience influencing at the senior leadership level. Complex Problem Solving: Ability to navigate technical concerns like system security and service resilience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Randstad Technologies Recruitment
City, Birmingham
Senior Agile Delivery Manager Location: Newcastle, Leeds, or Birmingham (Minimum 60% Office Attendance Required) Role Overview The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. This is not a purely administrative role; you will be embedded with engineering teams, navigating technical trade-offs, and driving the end-to-back software development lifecycle. Key Responsibilities 1. Hands-on Agile Delivery Team Leadership: Act as Scrum Master / Delivery Manager for software engineering teams on a day-to-day basis. Ceremony Management: Lead high-impact sprint planning, daily stand-ups, reviews, and retrospectives. Flow Optimization: Actively remove blockers, manage scope, and maintain delivery momentum across sustained periods of active build. 2. Technical Engagement & Engineering Quality Direct Collaboration: Work alongside developers, testers, and DevOps engineers to manage modern software engineering lifecycles. Technical Fluency: Confidently engage in discussions regarding technical trade-offs, resilience, security, and recoverability. Modern Standards: Drive delivery within environments utilizing CI/CD pipelines, version control (Git), and cloud-native services. 3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog Management: Refine prioritized backlogs in partnership with Product Managers and Technical Leads. Risk Mitigation: Proactively manage cross-team dependencies and complex risks. Tooling Mastery: Utilize Jira effectively for tracking and reporting at both the team and initiative level. Mandatory Skills & Experience Software Build Experience: Proven track record in active software product delivery (Cloud migrations or CRM implementations alone are insufficient). Engineering Environment: Recent experience working directly with teams using: Cloud platforms ( AWS or Azure ) Infrastructure as Code ( Terraform ) CI/CD tooling and Automated Testing Agile Expertise: Expert-level application of Scrum/Kanban in a "build" rather than "maintenance" context. Stakeholder Management: Experience influencing at the senior leadership level. Complex Problem Solving: Ability to navigate technical concerns like system security and service resilience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
01/04/2026
Contractor
Senior Agile Delivery Manager Location: Newcastle, Leeds, or Birmingham (Minimum 60% Office Attendance Required) Role Overview The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. This is not a purely administrative role; you will be embedded with engineering teams, navigating technical trade-offs, and driving the end-to-back software development lifecycle. Key Responsibilities 1. Hands-on Agile Delivery Team Leadership: Act as Scrum Master / Delivery Manager for software engineering teams on a day-to-day basis. Ceremony Management: Lead high-impact sprint planning, daily stand-ups, reviews, and retrospectives. Flow Optimization: Actively remove blockers, manage scope, and maintain delivery momentum across sustained periods of active build. 2. Technical Engagement & Engineering Quality Direct Collaboration: Work alongside developers, testers, and DevOps engineers to manage modern software engineering lifecycles. Technical Fluency: Confidently engage in discussions regarding technical trade-offs, resilience, security, and recoverability. Modern Standards: Drive delivery within environments utilizing CI/CD pipelines, version control (Git), and cloud-native services. 3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog Management: Refine prioritized backlogs in partnership with Product Managers and Technical Leads. Risk Mitigation: Proactively manage cross-team dependencies and complex risks. Tooling Mastery: Utilize Jira effectively for tracking and reporting at both the team and initiative level. Mandatory Skills & Experience Software Build Experience: Proven track record in active software product delivery (Cloud migrations or CRM implementations alone are insufficient). Engineering Environment: Recent experience working directly with teams using: Cloud platforms ( AWS or Azure ) Infrastructure as Code ( Terraform ) CI/CD tooling and Automated Testing Agile Expertise: Expert-level application of Scrum/Kanban in a "build" rather than "maintenance" context. Stakeholder Management: Experience influencing at the senior leadership level. Complex Problem Solving: Ability to navigate technical concerns like system security and service resilience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Senior Agile Delivery Manager (Contract) Duration: 12 Months Contract Type: Inside IR35 Day Rate: Up to 600/day via Umbrella + Expenses Location: Leeds, Newcastle or Birmingham (60% Onsite Requirement) Opportunity Overview A large, complex organisation is seeking a Senior Agile Delivery Manager to support the delivery of a newly formed software engineering team. This team will focus on a defined backlog of critical improvements across service security, resilience, testability, and recoverability. This is a hands-on delivery role, not a coordination position. You will operate as an embedded Scrum Master within an active engineering team, working closely with developers, testers, and DevOps engineers to drive high-quality software delivery. The successful candidate will play a key role in ensuring backlogs are technically ready, prioritised, and executable, working in close partnership with architecture and business analysis functions. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager within a live software engineering environment Lead core agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives Actively remove blockers and manage delivery flow, scope, and prioritisation Maintain consistent delivery momentum across sustained build activity Software Delivery & Technical Engagement Work closely with engineers across development, testing, and DevOps Operate effectively within modern software delivery lifecycles Engage confidently in technical discussions, trade-offs, and challenges Support delivery across complex areas such as security, resilience, and recoverability Senior Stakeholder Engagement Influence and challenge senior technical and non-technical stakeholders Provide clear, evidence-based reporting on delivery progress Build trust through transparency and consistent performance Planning, Coordination & Governance Collaborate with Product Managers and technical leads to maintain prioritised backlogs Proactively manage risks, issues, and cross-team dependencies Utilise Jira for detailed planning, tracking, and reporting Support governance and change processes where required Essential Skills and Experience Recent, hands-on experience delivering software within agile engineering teams Proven track record operating as a Scrum Master or Delivery Manager in active build environments Strong understanding of modern software engineering practices, including: Version control (e.g. Git) CI/CD pipelines Cloud-native or platform-based architectures Experience working directly with developers, testers, and DevOps engineers Ability to manage complex delivery risks, dependencies, and backlogs Strong stakeholder management and influencing skills at a senior level High proficiency in Jira for team and programme-level delivery Demonstrable experience aligned to senior capability (e.g. SFIA Level 6 equivalent) CV evidence must clearly outline delivery outcomes, technical context, and problem-solving approach Technical Environment Cloud platforms (e.g. AWS and/or Azure) within active software delivery environments Infrastructure as Code (e.g. Terraform) CI/CD tooling and DevOps practices Automated testing and quality engineering approaches Secure and resilient digital service delivery Desirable Experience Experience working with platform or data engineering teams Exposure to large-scale, regulated or public sector environments Familiarity with service management or change tools (e.g. ServiceNow) Location & Working Pattern Primary locations: Newcastle, Leeds, or Birmingham Minimum 60% on-site presence required Candidates must live within a realistic commuting distance (approximately 90 minutes) for sustained attendance What's on Offer 12-month contract engagement Competitive day rate via umbrella Opportunity to work within a high-impact, delivery-focused engineering environment Exposure to complex, large-scale digital services Application Process For further information or to apply, please get in touch for a confidential discussion.
01/04/2026
Full time
Senior Agile Delivery Manager (Contract) Duration: 12 Months Contract Type: Inside IR35 Day Rate: Up to 600/day via Umbrella + Expenses Location: Leeds, Newcastle or Birmingham (60% Onsite Requirement) Opportunity Overview A large, complex organisation is seeking a Senior Agile Delivery Manager to support the delivery of a newly formed software engineering team. This team will focus on a defined backlog of critical improvements across service security, resilience, testability, and recoverability. This is a hands-on delivery role, not a coordination position. You will operate as an embedded Scrum Master within an active engineering team, working closely with developers, testers, and DevOps engineers to drive high-quality software delivery. The successful candidate will play a key role in ensuring backlogs are technically ready, prioritised, and executable, working in close partnership with architecture and business analysis functions. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager within a live software engineering environment Lead core agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives Actively remove blockers and manage delivery flow, scope, and prioritisation Maintain consistent delivery momentum across sustained build activity Software Delivery & Technical Engagement Work closely with engineers across development, testing, and DevOps Operate effectively within modern software delivery lifecycles Engage confidently in technical discussions, trade-offs, and challenges Support delivery across complex areas such as security, resilience, and recoverability Senior Stakeholder Engagement Influence and challenge senior technical and non-technical stakeholders Provide clear, evidence-based reporting on delivery progress Build trust through transparency and consistent performance Planning, Coordination & Governance Collaborate with Product Managers and technical leads to maintain prioritised backlogs Proactively manage risks, issues, and cross-team dependencies Utilise Jira for detailed planning, tracking, and reporting Support governance and change processes where required Essential Skills and Experience Recent, hands-on experience delivering software within agile engineering teams Proven track record operating as a Scrum Master or Delivery Manager in active build environments Strong understanding of modern software engineering practices, including: Version control (e.g. Git) CI/CD pipelines Cloud-native or platform-based architectures Experience working directly with developers, testers, and DevOps engineers Ability to manage complex delivery risks, dependencies, and backlogs Strong stakeholder management and influencing skills at a senior level High proficiency in Jira for team and programme-level delivery Demonstrable experience aligned to senior capability (e.g. SFIA Level 6 equivalent) CV evidence must clearly outline delivery outcomes, technical context, and problem-solving approach Technical Environment Cloud platforms (e.g. AWS and/or Azure) within active software delivery environments Infrastructure as Code (e.g. Terraform) CI/CD tooling and DevOps practices Automated testing and quality engineering approaches Secure and resilient digital service delivery Desirable Experience Experience working with platform or data engineering teams Exposure to large-scale, regulated or public sector environments Familiarity with service management or change tools (e.g. ServiceNow) Location & Working Pattern Primary locations: Newcastle, Leeds, or Birmingham Minimum 60% on-site presence required Candidates must live within a realistic commuting distance (approximately 90 minutes) for sustained attendance What's on Offer 12-month contract engagement Competitive day rate via umbrella Opportunity to work within a high-impact, delivery-focused engineering environment Exposure to complex, large-scale digital services Application Process For further information or to apply, please get in touch for a confidential discussion.
Role Title: ServiceNow HRSD Specialist Duration: contract to run until 31/08/2026 Location: London, hybrid Rate: up to £763 p/d Umbrella inside IR35 Clearance required: You must hold a British Passport Role purpose/summary We are seeking a Senior ServiceNow HR Service Delivery (HRSD) specialist to join an established ServiceNow capability within a large enterprise environment. This role requires a strong blend of hands on technical delivery, HRSD functional expertise, and platform engineering capability. The successful candidate will act as a technical and functional SME, working closely with HR Technology leadership, HR journey owners, governance teams, and delivery squads to stabilise BAU, reduce backlog, and deliver scalable, outcome based HR solutions on the ServiceNow platform. This is a hands on role requiring deep ServiceNow configuration, Scripting, workflow automation, integrations, and experience designing enterprise grade HRSD solutions. Key Responsibilities Delivery & Execution Embed immediately into the ServiceNow capability to stabilise BAU and reduce backlog Lead and perform hands on technical delivery, including configuration, workflows, HRSD capabilities, Scripting, and integrations Design and deliver end to end HRSD solutions across key HR journeys (eg joining, progressing, leaving) Digitise HR processes, reducing manual effort and eliminating high volume mailboxes and triage queues Design and implement outcome based workflows, improved routing logic, and automation at scale Drive continuous improvement across performance, user experience, resilience, and operational stability Technical Leadership & Governance Act as SME for ServiceNow HRSD architecture, technical design, and platform governance Shape solution options and delivery approaches in partnership with HR Technology leadership Define and mature design standards, reusable patterns, and best practices Ensure alignment to platform roadmap, architectural principles, and enterprise controls Support upgrades, instance management, and adoption of new ServiceNow capabilities Stakeholder Engagement & Coaching Partner with senior HR stakeholders, journey owners, programme teams, and technical squads Translate business outcomes into scalable ServiceNow designs and implementations Lead and coach junior developers, providing technical guidance and quality oversight Contribute to agile delivery, working closely with product owners and scrum teams Essential Skills & Experience ServiceNow & HRSD Strong experience delivering ServiceNow HR Service Delivery (HRSD) in large or complex organisations Proven ability to translate HR business needs into scalable HRSD solution designs Hands on experience with: HR Service Delivery Enterprise Employee Center/Employee Center Pro HR Agent Workspace (UI Builder) Employee Document Management Case and knowledge management within HRSD Platform Engineering & Technical Capability Strong ServiceNow Scripting skills: JavaScript Business Rules, Script Includes, Client Scripts REST/SOAP integrations Experience with: Flow Designer and workflow automation UI Builder and UI/UX configuration Integrations with platforms such as Workday and Microsoft technologies Web technologies (HTML, CSS, XML, AngularJS) Experience implementing: Platform Analytics and reporting AI/automation capabilities (eg Now Assist, virtual agents, workflow intelligence) Familiarity with enterprise infrastructure and identity platforms (eg Microsoft Entra, Microsoft Graph, M365) Ways of Working Experience working in Agile delivery environments Comfortable acting as both individual contributor and technical lead Strong problem solving skills with the ability to work across ambiguity Excellent communication skills with the ability to engage stakeholders at all levels Certifications (Preferred) ServiceNow Certified System Administrator ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist - HR Additional ServiceNow architecture or platform certifications are desirable Ideal Candidate Profile This role suits a senior ServiceNow HRSD consultant/developer who: Is highly hands on and delivery focused Can operate as a trusted technical partner to HR and platform leadership Has experience stabilising live platforms while delivering new capabilities Brings strong engineering discipline alongside functional HRSD expertise All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
01/04/2026
Contractor
Role Title: ServiceNow HRSD Specialist Duration: contract to run until 31/08/2026 Location: London, hybrid Rate: up to £763 p/d Umbrella inside IR35 Clearance required: You must hold a British Passport Role purpose/summary We are seeking a Senior ServiceNow HR Service Delivery (HRSD) specialist to join an established ServiceNow capability within a large enterprise environment. This role requires a strong blend of hands on technical delivery, HRSD functional expertise, and platform engineering capability. The successful candidate will act as a technical and functional SME, working closely with HR Technology leadership, HR journey owners, governance teams, and delivery squads to stabilise BAU, reduce backlog, and deliver scalable, outcome based HR solutions on the ServiceNow platform. This is a hands on role requiring deep ServiceNow configuration, Scripting, workflow automation, integrations, and experience designing enterprise grade HRSD solutions. Key Responsibilities Delivery & Execution Embed immediately into the ServiceNow capability to stabilise BAU and reduce backlog Lead and perform hands on technical delivery, including configuration, workflows, HRSD capabilities, Scripting, and integrations Design and deliver end to end HRSD solutions across key HR journeys (eg joining, progressing, leaving) Digitise HR processes, reducing manual effort and eliminating high volume mailboxes and triage queues Design and implement outcome based workflows, improved routing logic, and automation at scale Drive continuous improvement across performance, user experience, resilience, and operational stability Technical Leadership & Governance Act as SME for ServiceNow HRSD architecture, technical design, and platform governance Shape solution options and delivery approaches in partnership with HR Technology leadership Define and mature design standards, reusable patterns, and best practices Ensure alignment to platform roadmap, architectural principles, and enterprise controls Support upgrades, instance management, and adoption of new ServiceNow capabilities Stakeholder Engagement & Coaching Partner with senior HR stakeholders, journey owners, programme teams, and technical squads Translate business outcomes into scalable ServiceNow designs and implementations Lead and coach junior developers, providing technical guidance and quality oversight Contribute to agile delivery, working closely with product owners and scrum teams Essential Skills & Experience ServiceNow & HRSD Strong experience delivering ServiceNow HR Service Delivery (HRSD) in large or complex organisations Proven ability to translate HR business needs into scalable HRSD solution designs Hands on experience with: HR Service Delivery Enterprise Employee Center/Employee Center Pro HR Agent Workspace (UI Builder) Employee Document Management Case and knowledge management within HRSD Platform Engineering & Technical Capability Strong ServiceNow Scripting skills: JavaScript Business Rules, Script Includes, Client Scripts REST/SOAP integrations Experience with: Flow Designer and workflow automation UI Builder and UI/UX configuration Integrations with platforms such as Workday and Microsoft technologies Web technologies (HTML, CSS, XML, AngularJS) Experience implementing: Platform Analytics and reporting AI/automation capabilities (eg Now Assist, virtual agents, workflow intelligence) Familiarity with enterprise infrastructure and identity platforms (eg Microsoft Entra, Microsoft Graph, M365) Ways of Working Experience working in Agile delivery environments Comfortable acting as both individual contributor and technical lead Strong problem solving skills with the ability to work across ambiguity Excellent communication skills with the ability to engage stakeholders at all levels Certifications (Preferred) ServiceNow Certified System Administrator ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist - HR Additional ServiceNow architecture or platform certifications are desirable Ideal Candidate Profile This role suits a senior ServiceNow HRSD consultant/developer who: Is highly hands on and delivery focused Can operate as a trusted technical partner to HR and platform leadership Has experience stabilising live platforms while delivering new capabilities Brings strong engineering discipline alongside functional HRSD expertise All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Senior WMS Developer Blue Yonder / JDA Flexible Location (Anywhere in the UK Hybrid) £60,000 - £70,000 VIQU is recruiting a Senior WMS Developer to join a leading distribution organisation, working on a recently implemented Blue Yonder (JDA) WMS . This is a hands-on, senior technical role where you ll own WMS development, integrations, and enhancements, mentor junior team members, and bridge a critical technical gap. Key Responsibilities Develop and deliver Blue Yonder WMS customisations and integrations , design reports, interfaces, and data extracts using SQL. Lead on solution design, code quality, and best practice . Support system enhancements, upgrades, and configuration within the MOCA architecture. Provide 2nd/3rd line support and collaborate with infrastructure, DevOps, and operations teams. Drive continuous improvement across warehouse processes. Key Requirements Strong experience with Blue Yonder / JDA WMS , MOCA, Page Builder, Integrator, and SQL development. Solid understanding of database architecture (Oracle or SQL Server) and Linux environments. Experience with integrations (SFTP, APIs, web services, message-based systems) and Git . Desirable: .NET / C#, Java, Centiro or other CMS, ServiceNow/ITSM tools , Agile/DevOps experience, ITIL/change management awareness. Additional Information Flexible hybrid working candidates from anywhere in the UK can be considered . Recently implemented WMS with significant scope for development and enhancement . Opportunity to act as the senior technical lead within the team . To apply: Reach out to Phoebe Rees via the VIQU website or LinkedIn . Referral bonus up to £1,000 (T&Cs apply).
31/03/2026
Full time
Senior WMS Developer Blue Yonder / JDA Flexible Location (Anywhere in the UK Hybrid) £60,000 - £70,000 VIQU is recruiting a Senior WMS Developer to join a leading distribution organisation, working on a recently implemented Blue Yonder (JDA) WMS . This is a hands-on, senior technical role where you ll own WMS development, integrations, and enhancements, mentor junior team members, and bridge a critical technical gap. Key Responsibilities Develop and deliver Blue Yonder WMS customisations and integrations , design reports, interfaces, and data extracts using SQL. Lead on solution design, code quality, and best practice . Support system enhancements, upgrades, and configuration within the MOCA architecture. Provide 2nd/3rd line support and collaborate with infrastructure, DevOps, and operations teams. Drive continuous improvement across warehouse processes. Key Requirements Strong experience with Blue Yonder / JDA WMS , MOCA, Page Builder, Integrator, and SQL development. Solid understanding of database architecture (Oracle or SQL Server) and Linux environments. Experience with integrations (SFTP, APIs, web services, message-based systems) and Git . Desirable: .NET / C#, Java, Centiro or other CMS, ServiceNow/ITSM tools , Agile/DevOps experience, ITIL/change management awareness. Additional Information Flexible hybrid working candidates from anywhere in the UK can be considered . Recently implemented WMS with significant scope for development and enhancement . Opportunity to act as the senior technical lead within the team . To apply: Reach out to Phoebe Rees via the VIQU website or LinkedIn . Referral bonus up to £1,000 (T&Cs apply).
Power BI Developer Manchester 6 month contract Inside ir35 Purpose of the Role The role is responsible for designing high quality Power BI datasets, developing scalable data models, and delivering insightful dashboards that support critical business processes. The position also leads the establishment of a resilient BI data foundation, integration with ServiceNow, and uplift of AI ready reporting capabilities across the organisation. Key Objectives Establish a governed, trusted Data Pillar with certified datasets, semantic models, and defined data lineage. Develop innovative Power BI-to-ServiceNow integrations for surfacing dataset health, ownership, and automated workflows. Assess and improve resilience of key BI assets, including data quality, refresh reliability, performance, and access controls. Standardise tooling (templates, DAX libraries, CI/CD, documentation, testing) to support consistent and governed development. Enable Gen AI and Co pilot Studio adoption by producing AI ready datasets and identifying opportunities for automation, anomaly detection, and forecasting. Optimise BI workflows by leveraging AI for documentation, requirements capture, DAX optimisation, and natural language querying. Key Responsibilities Design and optimise Power BI data models, schemas, relationships, and calculated fields. Build high performance, scalable datasets in Power BI Service. Report & Dashboard Development Develop interactive dashboards and paginated reports with strong usability, accuracy, and visual clarity. DAX & Data Transformation Write efficient DAX measures for KPIs, time intelligence, and complex business logic. Deliver robust data transformations using Power Query (M) and SQL-based pipelines. Data Integration & Gen BI Integrate Power BI with Co pilot Studio and prepare models for AI agent consumption. Build workflow automation using Power Automate. Power BI Service Administration Manage datasets, workspaces, refresh schedules, usage monitoring, and performance optimisation. Stakeholder Engagement & Documentation Gather business requirements and translate them into scalable BI solutions. Collaborate with data engineers, SMEs, and product teams. Document data lineage, business logic, and model architecture. Essential Skills & Experience Strong expertise in Power BI Desktop, Power Query (M), DAX, and Power BI Service. Solid SQL skills (joins, CTEs, window functions) and experience with SQL Server. Strong understanding of dimensional modelling and data warehouse principles. Experience building and maintaining ETL pipelines. Excellent analytical, problem solving, and troubleshooting skills. Strong communication skills, able to translate complex data concepts for non technical audiences. Desirable Skills Experience with Atlassian tools (JIRA, Confluence). Familiarity with ServiceNow GRC and related data structures. Behaviours & Mindset Customer-focused, delivering intuitive and value-driven reporting. Detail oriented, ensuring strong governance and accuracy. Collaborative and responsive, working effectively across teams. Proactive and improvement-driven, seeking opportunities to simplify and automate. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
31/03/2026
Contractor
Power BI Developer Manchester 6 month contract Inside ir35 Purpose of the Role The role is responsible for designing high quality Power BI datasets, developing scalable data models, and delivering insightful dashboards that support critical business processes. The position also leads the establishment of a resilient BI data foundation, integration with ServiceNow, and uplift of AI ready reporting capabilities across the organisation. Key Objectives Establish a governed, trusted Data Pillar with certified datasets, semantic models, and defined data lineage. Develop innovative Power BI-to-ServiceNow integrations for surfacing dataset health, ownership, and automated workflows. Assess and improve resilience of key BI assets, including data quality, refresh reliability, performance, and access controls. Standardise tooling (templates, DAX libraries, CI/CD, documentation, testing) to support consistent and governed development. Enable Gen AI and Co pilot Studio adoption by producing AI ready datasets and identifying opportunities for automation, anomaly detection, and forecasting. Optimise BI workflows by leveraging AI for documentation, requirements capture, DAX optimisation, and natural language querying. Key Responsibilities Design and optimise Power BI data models, schemas, relationships, and calculated fields. Build high performance, scalable datasets in Power BI Service. Report & Dashboard Development Develop interactive dashboards and paginated reports with strong usability, accuracy, and visual clarity. DAX & Data Transformation Write efficient DAX measures for KPIs, time intelligence, and complex business logic. Deliver robust data transformations using Power Query (M) and SQL-based pipelines. Data Integration & Gen BI Integrate Power BI with Co pilot Studio and prepare models for AI agent consumption. Build workflow automation using Power Automate. Power BI Service Administration Manage datasets, workspaces, refresh schedules, usage monitoring, and performance optimisation. Stakeholder Engagement & Documentation Gather business requirements and translate them into scalable BI solutions. Collaborate with data engineers, SMEs, and product teams. Document data lineage, business logic, and model architecture. Essential Skills & Experience Strong expertise in Power BI Desktop, Power Query (M), DAX, and Power BI Service. Solid SQL skills (joins, CTEs, window functions) and experience with SQL Server. Strong understanding of dimensional modelling and data warehouse principles. Experience building and maintaining ETL pipelines. Excellent analytical, problem solving, and troubleshooting skills. Strong communication skills, able to translate complex data concepts for non technical audiences. Desirable Skills Experience with Atlassian tools (JIRA, Confluence). Familiarity with ServiceNow GRC and related data structures. Behaviours & Mindset Customer-focused, delivering intuitive and value-driven reporting. Detail oriented, ensuring strong governance and accuracy. Collaborative and responsive, working effectively across teams. Proactive and improvement-driven, seeking opportunities to simplify and automate. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh Contract: 12 months Rate: 600 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
31/03/2026
Contractor
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh Contract: 12 months Rate: 600 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Senior ServiceNow HRSD Consultant HR Transformation Hybrid Up to early 70s + bonus If you're someone who enjoys getting under the skin of how HR actually operates - and not just configuring systems, but genuinely improving processes, employee experience, and service delivery - this is one worth a look. We're working with a growing consultancy that's investing heavily in its HR Transformation capability, and they're looking for a Senior ServiceNow HRSD Consultant to play a key role in delivering large-scale, enterprise HR programmes. This role sits right at the intersection of HR, technology, and transformation. You'll be partnering with HR and business leaders to rethink how services are delivered - from onboarding and offboarding through to case management and employee journeys - using ServiceNow as the backbone. A big part of what you'll be doing is challenging the "as-is". Understanding where HR processes fall short today, identifying opportunities to improve, and designing future-state services that are more streamlined, automated, and employee-centric. From there, you'll work closely with delivery teams to turn that vision into something tangible. This isn't a heads-down configuration role. It's about shaping, influencing, and delivering meaningful change. What you'll be doing You'll be working closely with HR stakeholders to run workshops, gather requirements, and map end-to-end employee journeys, helping organisations redesign how their HR services operate. You'll take those insights and translate them into scalable ServiceNow HRSD solutions, collaborating with architects and developers to ensure the end result actually delivers against the original vision. Along the way, you'll be advising on best practice, challenging thinking where needed, and helping drive adoption of more modern, digital HR services. What they're looking for Strong experience delivering HR transformation or HR service improvement programmes Solid understanding of ServiceNow HRSD - including case management, lifecycle events, and employee journeys Comfortable running workshops and engaging senior stakeholders Ability to translate business needs into practical, ServiceNow-enabled solutions Experience in consulting or large-scale transformation environments would be ideal An interest in how automation, AI, and digital workflows are reshaping HR Why this role? You'll be joining a consultancy that's genuinely growing its HR practice, meaning there's real opportunity to shape what that looks like and progress quickly. They've built a strong reputation for delivering high-impact transformation work, but without the rigid culture you often get elsewhere. It's a good fit for someone who knows HRSD well but wants to move further up the value chain - more strategy, more design, more influence. Hybrid working is the norm, with flexibility built in. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
31/03/2026
Full time
Senior ServiceNow HRSD Consultant HR Transformation Hybrid Up to early 70s + bonus If you're someone who enjoys getting under the skin of how HR actually operates - and not just configuring systems, but genuinely improving processes, employee experience, and service delivery - this is one worth a look. We're working with a growing consultancy that's investing heavily in its HR Transformation capability, and they're looking for a Senior ServiceNow HRSD Consultant to play a key role in delivering large-scale, enterprise HR programmes. This role sits right at the intersection of HR, technology, and transformation. You'll be partnering with HR and business leaders to rethink how services are delivered - from onboarding and offboarding through to case management and employee journeys - using ServiceNow as the backbone. A big part of what you'll be doing is challenging the "as-is". Understanding where HR processes fall short today, identifying opportunities to improve, and designing future-state services that are more streamlined, automated, and employee-centric. From there, you'll work closely with delivery teams to turn that vision into something tangible. This isn't a heads-down configuration role. It's about shaping, influencing, and delivering meaningful change. What you'll be doing You'll be working closely with HR stakeholders to run workshops, gather requirements, and map end-to-end employee journeys, helping organisations redesign how their HR services operate. You'll take those insights and translate them into scalable ServiceNow HRSD solutions, collaborating with architects and developers to ensure the end result actually delivers against the original vision. Along the way, you'll be advising on best practice, challenging thinking where needed, and helping drive adoption of more modern, digital HR services. What they're looking for Strong experience delivering HR transformation or HR service improvement programmes Solid understanding of ServiceNow HRSD - including case management, lifecycle events, and employee journeys Comfortable running workshops and engaging senior stakeholders Ability to translate business needs into practical, ServiceNow-enabled solutions Experience in consulting or large-scale transformation environments would be ideal An interest in how automation, AI, and digital workflows are reshaping HR Why this role? You'll be joining a consultancy that's genuinely growing its HR practice, meaning there's real opportunity to shape what that looks like and progress quickly. They've built a strong reputation for delivering high-impact transformation work, but without the rigid culture you often get elsewhere. It's a good fit for someone who knows HRSD well but wants to move further up the value chain - more strategy, more design, more influence. Hybrid working is the norm, with flexibility built in. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Job title: ServiceNow Developer Contract: 12 months Location: London/Hybrid Rate: 66.21 per hour. (40 hours per week) Job Opportunity: Join the team behind one of the world's most iconic gaming and digital entertainment platforms. You'll play a key role in the Partner Platform, enabling global content creators to deliver games, media, and immersive experiences to millions of users worldwide. This is a chance to work at the heart of a platform that powers one of the biggest names in interactive entertainment, collaborating with international teams and contributing to systems used at truly global scale. Responsibilities: Design, develop, and implement solutions across the ServiceNow platform Translate business requirements into scalable technical solutions Provide expert insight into platform capabilities and best practices Work closely with global stakeholders in a consultative manner Plan, estimate, and deliver platform enhancements Build integrations and optimise platform performance Required skillset: Strong hands-on ServiceNow development experience (3+ years) Proven track record delivering across the ServiceNow platform Solid Service Portal development experience Strong technical background across: JavaScript, AngularJS, HTML, CSS, Bootstrap REST/SOAP APIs, JSON, HTTP Experience integrating ServiceNow with other systems Comfortable working in Agile environments Strong troubleshooting and problem-solving skills Nice to Have: Experience with Customer Service Management (CSM) ServiceNow Certified Application Developer (CAD) Experience working in SAFe / Scrum frameworks Familiarity with Jira and Confluence Understanding of SaaS / Cloud technologies Why This Role? Work on a globally recognised gaming ecosystem Contribute to a platform used by leading content creators worldwide High-visibility, impactful work Collaborative, international environment Long-term contract with a strong day rate If you are interested in this role, please feel free to submit your CV. Kind Regards,
31/03/2026
Contractor
Job title: ServiceNow Developer Contract: 12 months Location: London/Hybrid Rate: 66.21 per hour. (40 hours per week) Job Opportunity: Join the team behind one of the world's most iconic gaming and digital entertainment platforms. You'll play a key role in the Partner Platform, enabling global content creators to deliver games, media, and immersive experiences to millions of users worldwide. This is a chance to work at the heart of a platform that powers one of the biggest names in interactive entertainment, collaborating with international teams and contributing to systems used at truly global scale. Responsibilities: Design, develop, and implement solutions across the ServiceNow platform Translate business requirements into scalable technical solutions Provide expert insight into platform capabilities and best practices Work closely with global stakeholders in a consultative manner Plan, estimate, and deliver platform enhancements Build integrations and optimise platform performance Required skillset: Strong hands-on ServiceNow development experience (3+ years) Proven track record delivering across the ServiceNow platform Solid Service Portal development experience Strong technical background across: JavaScript, AngularJS, HTML, CSS, Bootstrap REST/SOAP APIs, JSON, HTTP Experience integrating ServiceNow with other systems Comfortable working in Agile environments Strong troubleshooting and problem-solving skills Nice to Have: Experience with Customer Service Management (CSM) ServiceNow Certified Application Developer (CAD) Experience working in SAFe / Scrum frameworks Familiarity with Jira and Confluence Understanding of SaaS / Cloud technologies Why This Role? Work on a globally recognised gaming ecosystem Contribute to a platform used by leading content creators worldwide High-visibility, impactful work Collaborative, international environment Long-term contract with a strong day rate If you are interested in this role, please feel free to submit your CV. Kind Regards,
Senior WMS Developer - Blue Yonder/JDA Flexible Location (Anywhere in the UK - Hybrid) | £60,000 - £70,000 VIQU is recruiting a Senior WMS Developer to join a leading distribution organisation, working on a recently implemented Blue Yonder (JDA) WMS . This is a hands-on, senior technical role where you'll own WMS development, integrations, and enhancements, mentor junior team members, and bridge a critical technical gap. Key Responsibilities Develop and deliver Blue Yonder WMS customisations and integrations , design reports, interfaces, and data extracts using SQL. Lead on solution design, code quality, and best practice . Support system enhancements, upgrades, and configuration within the MOCA architecture. Provide 2nd/3rd line support and collaborate with infrastructure, DevOps, and operations teams. Drive continuous improvement across warehouse processes. Key Requirements Strong experience with Blue Yonder/JDA WMS , MOCA, Page Builder, Integrator, and SQL development. Solid understanding of database architecture (Oracle or SQL Server) and Linux environments. Experience with integrations (SFTP, APIs, web services, message-based systems) and Git . Desirable: .NET/C#, Java, Centiro or other CMS, ServiceNow/ITSM tools , Agile/DevOps experience, ITIL/change management awareness. Additional Information Flexible hybrid working - candidates from anywhere in the UK can be considered . Recently implemented WMS with significant scope for development and enhancement . Opportunity to act as the senior technical lead within the team . To apply: Reach out to Phoebe Rees . Referral bonus up to £1,000 (T&Cs apply).
31/03/2026
Full time
Senior WMS Developer - Blue Yonder/JDA Flexible Location (Anywhere in the UK - Hybrid) | £60,000 - £70,000 VIQU is recruiting a Senior WMS Developer to join a leading distribution organisation, working on a recently implemented Blue Yonder (JDA) WMS . This is a hands-on, senior technical role where you'll own WMS development, integrations, and enhancements, mentor junior team members, and bridge a critical technical gap. Key Responsibilities Develop and deliver Blue Yonder WMS customisations and integrations , design reports, interfaces, and data extracts using SQL. Lead on solution design, code quality, and best practice . Support system enhancements, upgrades, and configuration within the MOCA architecture. Provide 2nd/3rd line support and collaborate with infrastructure, DevOps, and operations teams. Drive continuous improvement across warehouse processes. Key Requirements Strong experience with Blue Yonder/JDA WMS , MOCA, Page Builder, Integrator, and SQL development. Solid understanding of database architecture (Oracle or SQL Server) and Linux environments. Experience with integrations (SFTP, APIs, web services, message-based systems) and Git . Desirable: .NET/C#, Java, Centiro or other CMS, ServiceNow/ITSM tools , Agile/DevOps experience, ITIL/change management awareness. Additional Information Flexible hybrid working - candidates from anywhere in the UK can be considered . Recently implemented WMS with significant scope for development and enhancement . Opportunity to act as the senior technical lead within the team . To apply: Reach out to Phoebe Rees . Referral bonus up to £1,000 (T&Cs apply).
We are working on behalf of our amazing client, who are a growing Digital Transformation consultancy with an exceptional reputation and a client base spanning Financial Services, Government, and Defence. We help major organisations transform their digital operations, and we're looking for a Senior ITSM Tooling Developer/Technical Consultant to lead high-impact tooling implementations. You'll work closely with senior client stakeholders and ITSM platform vendors, delivering complex ITSM and ESM tooling solutions. Reporting to the Head of Tooling, you'll take ownership of significant implementations across the UK. What You'll Need Expert installation, configuration, and support of ITSM tooling (eg, ServiceNow or HALO) Strong ITIL knowledge (ITIL v3 Foundation minimum; advanced preferred) Experience integrating ITSM tools with external systems Knowledge of infrastructure/application discovery tools Strong analytical, design, and programming skills Experience with SOAP and REST APIs You will bring Excellent consulting and stakeholder engagement skills Able to work independently and within development teams Experience with agile delivery (epics, user stories, sprints) Strong project/delivery management capability Collaborative, organised, and comfortable working to tight deadlines ServiceNow | HALO | ITSM | Snow | Service Now
30/03/2026
Full time
We are working on behalf of our amazing client, who are a growing Digital Transformation consultancy with an exceptional reputation and a client base spanning Financial Services, Government, and Defence. We help major organisations transform their digital operations, and we're looking for a Senior ITSM Tooling Developer/Technical Consultant to lead high-impact tooling implementations. You'll work closely with senior client stakeholders and ITSM platform vendors, delivering complex ITSM and ESM tooling solutions. Reporting to the Head of Tooling, you'll take ownership of significant implementations across the UK. What You'll Need Expert installation, configuration, and support of ITSM tooling (eg, ServiceNow or HALO) Strong ITIL knowledge (ITIL v3 Foundation minimum; advanced preferred) Experience integrating ITSM tools with external systems Knowledge of infrastructure/application discovery tools Strong analytical, design, and programming skills Experience with SOAP and REST APIs You will bring Excellent consulting and stakeholder engagement skills Able to work independently and within development teams Experience with agile delivery (epics, user stories, sprints) Strong project/delivery management capability Collaborative, organised, and comfortable working to tight deadlines ServiceNow | HALO | ITSM | Snow | Service Now
Technical Support Frontend Engineer (UX) Our client is looking for a Technical Support Engineer with specifically UX and Front End experience. You will provides technical support to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software or networked/wireless systems. You will respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. 12 months Inside IR35 £215 per day Key skills & experience UI development or support experience Experience in two (or more) of the following: CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile application development Reading and debugging Java and JavaScript code (Writing JavaScripts will be beneficial) Troubleshooting experience using browser developer tools Advance knowledge of the components in cloud/web applications and experience in Application Support. Mobile application support experience will be bonus. Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Good experience with relational databases (eg MySQL, Oracle). Good experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Experience using Linux/Unix OR Microsoft Server Demonstrated ability to understand the problem statement and troubleshoot complex technical issues with ease Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems Leading investigation and resolving complex issues and escalations while demonstrating exceptional technical understanding, business process and customer needs in timely manner. Desirable Skills Experience providing SaaS support Experience developing applications within the ServiceNow Platform Experience diagnosing performance related issues. Experience using tools like Eclipse, Splunk, Xcode, Android studio, SauceLab Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
06/10/2025
Contractor
Technical Support Frontend Engineer (UX) Our client is looking for a Technical Support Engineer with specifically UX and Front End experience. You will provides technical support to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software or networked/wireless systems. You will respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. 12 months Inside IR35 £215 per day Key skills & experience UI development or support experience Experience in two (or more) of the following: CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile application development Reading and debugging Java and JavaScript code (Writing JavaScripts will be beneficial) Troubleshooting experience using browser developer tools Advance knowledge of the components in cloud/web applications and experience in Application Support. Mobile application support experience will be bonus. Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Good experience with relational databases (eg MySQL, Oracle). Good experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Experience using Linux/Unix OR Microsoft Server Demonstrated ability to understand the problem statement and troubleshoot complex technical issues with ease Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems Leading investigation and resolving complex issues and escalations while demonstrating exceptional technical understanding, business process and customer needs in timely manner. Desirable Skills Experience providing SaaS support Experience developing applications within the ServiceNow Platform Experience diagnosing performance related issues. Experience using tools like Eclipse, Splunk, Xcode, Android studio, SauceLab Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Senior Business Analyst - Hybrid - Brighton Are you a seasoned Business Analyst with a passion for data architecture and systems integration? We are recruiting for a Senior Business Analyst to join a dynamic Change & Transformation team, where you'll play a pivotal role in shaping enterprise data strategy and driving impactful system enhancements. About the Role: This is a strategic and hands-on position, ideal for someone who thrives in complex data environments. You'll spend 80% of your time leading critical data model refinement projects and 20% supporting the Data & Analytics team with system enhancement requirements. Responsibilities: Data Model Architecture & Impact Assessment Lead impact assessments for proposed data model changes across complex systems Map data dependencies and analyse downstream effects Collaborate with architects to design optimal data structures Develop migration strategies and implementation roadmaps Align models with enterprise data strategy Data & Analytics Support Translate analytical requirements into technical specifications Design schema changes for enhanced reporting Conduct feasibility assessments and support UAT Maintain technical documentation Cross-functional Collaboration Bridge gaps between architects, developers, and stakeholders Facilitate workshops and support data governance initiatives Contribute to enterprise data strategy decisions Requirements: Strong SQL, relational database design, and data modelling skills Experience with ETL, data warehousing, and platforms like SQL Server, Oracle, Snowflake Familiarity with ServiceNow and cloud architecture Deep understanding of enterprise systems and data flows Experience with API integrations and system interfaces Knowledge of data governance and migration projects Advanced stakeholder management and requirements gathering Agile methodology experience Strong documentation and risk assessment capabilities Benefits: Competitive salary: Up to 68,000, depending on experience Work on cutting-edge data architecture projects Influence enterprise-wide data strategy Flexible hybrid working arrangements Collaborate with high-performing teams across architecture, analytics, and development Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
03/10/2025
Full time
Senior Business Analyst - Hybrid - Brighton Are you a seasoned Business Analyst with a passion for data architecture and systems integration? We are recruiting for a Senior Business Analyst to join a dynamic Change & Transformation team, where you'll play a pivotal role in shaping enterprise data strategy and driving impactful system enhancements. About the Role: This is a strategic and hands-on position, ideal for someone who thrives in complex data environments. You'll spend 80% of your time leading critical data model refinement projects and 20% supporting the Data & Analytics team with system enhancement requirements. Responsibilities: Data Model Architecture & Impact Assessment Lead impact assessments for proposed data model changes across complex systems Map data dependencies and analyse downstream effects Collaborate with architects to design optimal data structures Develop migration strategies and implementation roadmaps Align models with enterprise data strategy Data & Analytics Support Translate analytical requirements into technical specifications Design schema changes for enhanced reporting Conduct feasibility assessments and support UAT Maintain technical documentation Cross-functional Collaboration Bridge gaps between architects, developers, and stakeholders Facilitate workshops and support data governance initiatives Contribute to enterprise data strategy decisions Requirements: Strong SQL, relational database design, and data modelling skills Experience with ETL, data warehousing, and platforms like SQL Server, Oracle, Snowflake Familiarity with ServiceNow and cloud architecture Deep understanding of enterprise systems and data flows Experience with API integrations and system interfaces Knowledge of data governance and migration projects Advanced stakeholder management and requirements gathering Agile methodology experience Strong documentation and risk assessment capabilities Benefits: Competitive salary: Up to 68,000, depending on experience Work on cutting-edge data architecture projects Influence enterprise-wide data strategy Flexible hybrid working arrangements Collaborate with high-performing teams across architecture, analytics, and development Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
Senior Business Analyst - Hybrid - Brighton Are you a seasoned Business Analyst with a passion for data architecture and systems integration? We are recruiting for a Senior Business Analyst to join a dynamic Change & Transformation team, where you'll play a pivotal role in shaping enterprise data strategy and driving impactful system enhancements. About the Role: This is a strategic and hands-on position, ideal for someone who thrives in complex data environments. You'll spend 80% of your time leading critical data model refinement projects and 20% supporting the Data & Analytics team with system enhancement requirements. Responsibilities: Data Model Architecture & Impact Assessment Lead impact assessments for proposed data model changes across complex systems Map data dependencies and analyse downstream effects Collaborate with architects to design optimal data structures Develop migration strategies and implementation roadmaps Align models with enterprise data strategy Data & Analytics Support Translate analytical requirements into technical specifications Design schema changes for enhanced reporting Conduct feasibility assessments and support UAT Maintain technical documentation Cross-functional Collaboration Bridge gaps between architects, developers, and stakeholders Facilitate workshops and support data governance initiatives Contribute to enterprise data strategy decisions Requirements: Strong SQL, relational database design, and data modelling skills Experience with ETL, data warehousing, and platforms like SQL Server, Oracle, Snowflake Familiarity with ServiceNow and cloud architecture Deep understanding of enterprise systems and data flows Experience with API integrations and system interfaces Knowledge of data governance and migration projects Advanced stakeholder management and requirements gathering Agile methodology experience Strong documentation and risk assessment capabilities Benefits: Competitive salary: Up to 68,000, depending on experience Work on cutting-edge data architecture projects Influence enterprise-wide data strategy Flexible hybrid working arrangements Collaborate with high-performing teams across architecture, analytics, and development Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
03/10/2025
Full time
Senior Business Analyst - Hybrid - Brighton Are you a seasoned Business Analyst with a passion for data architecture and systems integration? We are recruiting for a Senior Business Analyst to join a dynamic Change & Transformation team, where you'll play a pivotal role in shaping enterprise data strategy and driving impactful system enhancements. About the Role: This is a strategic and hands-on position, ideal for someone who thrives in complex data environments. You'll spend 80% of your time leading critical data model refinement projects and 20% supporting the Data & Analytics team with system enhancement requirements. Responsibilities: Data Model Architecture & Impact Assessment Lead impact assessments for proposed data model changes across complex systems Map data dependencies and analyse downstream effects Collaborate with architects to design optimal data structures Develop migration strategies and implementation roadmaps Align models with enterprise data strategy Data & Analytics Support Translate analytical requirements into technical specifications Design schema changes for enhanced reporting Conduct feasibility assessments and support UAT Maintain technical documentation Cross-functional Collaboration Bridge gaps between architects, developers, and stakeholders Facilitate workshops and support data governance initiatives Contribute to enterprise data strategy decisions Requirements: Strong SQL, relational database design, and data modelling skills Experience with ETL, data warehousing, and platforms like SQL Server, Oracle, Snowflake Familiarity with ServiceNow and cloud architecture Deep understanding of enterprise systems and data flows Experience with API integrations and system interfaces Knowledge of data governance and migration projects Advanced stakeholder management and requirements gathering Agile methodology experience Strong documentation and risk assessment capabilities Benefits: Competitive salary: Up to 68,000, depending on experience Work on cutting-edge data architecture projects Influence enterprise-wide data strategy Flexible hybrid working arrangements Collaborate with high-performing teams across architecture, analytics, and development Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
Senior Business Analyst - Hybrid - Brighton Are you a seasoned Business Analyst with a passion for data architecture and systems integration? We are recruiting for a Senior Business Analyst to join a dynamic Change & Transformation team, where you'll play a pivotal role in shaping enterprise data strategy and driving impactful system enhancements. About the Role: This is a strategic and hands-on position, ideal for someone who thrives in complex data environments. You'll spend 80% of your time leading critical data model refinement projects and 20% supporting the Data & Analytics team with system enhancement requirements. Responsibilities: Data Model Architecture & Impact Assessment Lead impact assessments for proposed data model changes across complex systems Map data dependencies and analyse downstream effects Collaborate with architects to design optimal data structures Develop migration strategies and implementation roadmaps Align models with enterprise data strategy Data & Analytics Support Translate analytical requirements into technical specifications Design schema changes for enhanced reporting Conduct feasibility assessments and support UAT Maintain technical documentation Cross-functional Collaboration Bridge gaps between architects, developers, and stakeholders Facilitate workshops and support data governance initiatives Contribute to enterprise data strategy decisions Requirements: Strong SQL, relational database design, and data modelling skills Experience with ETL, data warehousing, and platforms like SQL Server, Oracle, Snowflake Familiarity with ServiceNow and cloud architecture Deep understanding of enterprise systems and data flows Experience with API integrations and system interfaces Knowledge of data governance and migration projects Advanced stakeholder management and requirements gathering Agile methodology experience Strong documentation and risk assessment capabilities Benefits: Competitive salary: Up to 68,000, depending on experience Work on cutting-edge data architecture projects Influence enterprise-wide data strategy Flexible hybrid working arrangements Collaborate with high-performing teams across architecture, analytics, and development Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
03/10/2025
Full time
Senior Business Analyst - Hybrid - Brighton Are you a seasoned Business Analyst with a passion for data architecture and systems integration? We are recruiting for a Senior Business Analyst to join a dynamic Change & Transformation team, where you'll play a pivotal role in shaping enterprise data strategy and driving impactful system enhancements. About the Role: This is a strategic and hands-on position, ideal for someone who thrives in complex data environments. You'll spend 80% of your time leading critical data model refinement projects and 20% supporting the Data & Analytics team with system enhancement requirements. Responsibilities: Data Model Architecture & Impact Assessment Lead impact assessments for proposed data model changes across complex systems Map data dependencies and analyse downstream effects Collaborate with architects to design optimal data structures Develop migration strategies and implementation roadmaps Align models with enterprise data strategy Data & Analytics Support Translate analytical requirements into technical specifications Design schema changes for enhanced reporting Conduct feasibility assessments and support UAT Maintain technical documentation Cross-functional Collaboration Bridge gaps between architects, developers, and stakeholders Facilitate workshops and support data governance initiatives Contribute to enterprise data strategy decisions Requirements: Strong SQL, relational database design, and data modelling skills Experience with ETL, data warehousing, and platforms like SQL Server, Oracle, Snowflake Familiarity with ServiceNow and cloud architecture Deep understanding of enterprise systems and data flows Experience with API integrations and system interfaces Knowledge of data governance and migration projects Advanced stakeholder management and requirements gathering Agile methodology experience Strong documentation and risk assessment capabilities Benefits: Competitive salary: Up to 68,000, depending on experience Work on cutting-edge data architecture projects Influence enterprise-wide data strategy Flexible hybrid working arrangements Collaborate with high-performing teams across architecture, analytics, and development Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
ServiceNow Developer - SC Cleared Circa £500 per day (Umbrella) - flexible for the right candidate Hybrid - 2-3 days per week in London, remainder remote Exciting public sector programme with long-term potential Initial contract until March 2026 ABOUT THE CLIENT: Our client is a leading technology consultancy delivering digital transformation projects into high-profile public sector organisations. They are committed to leveraging innovative technology to deliver smarter, more efficient solutions. Due to continued programme growth, they are seeking an experienced ServiceNow Developer to strengthen their delivery capability. THE SERVICENOW DEVELOPER ROLE: As a ServiceNow Developer , you will design, configure and enhance solutions across the ServiceNow platform, covering ITSM, ITOM, HRSD, and beyond. You will work closely with architects, business analysts, and key stakeholders to ensure solutions meet business needs and follow best practices. You'll take part in agile sprints, upgrades, integrations, and troubleshooting while ensuring compliance with platform governance. SERVICENOW DEVELOPER ESSENTIAL SKILLS: Active MOD SC clearance required Proven professional experience as a ServiceNow Developer Strong JavaScript, Glide API, and ServiceNow development tooling Experience creating workflows, client scripts, UI policies, and business rules Understanding of ITIL processes and service management principles Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers Excellent problem-solving and communication skills Active SC clearance required Desirable: ServiceNow CSA certification, CIS certifications (ITSM, HRSD, SPM), Agile/Scrum exposure. TO BE CONSIDERED: Please either apply through this advert or email me directly via . For further information please call me: . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.
03/10/2025
Full time
ServiceNow Developer - SC Cleared Circa £500 per day (Umbrella) - flexible for the right candidate Hybrid - 2-3 days per week in London, remainder remote Exciting public sector programme with long-term potential Initial contract until March 2026 ABOUT THE CLIENT: Our client is a leading technology consultancy delivering digital transformation projects into high-profile public sector organisations. They are committed to leveraging innovative technology to deliver smarter, more efficient solutions. Due to continued programme growth, they are seeking an experienced ServiceNow Developer to strengthen their delivery capability. THE SERVICENOW DEVELOPER ROLE: As a ServiceNow Developer , you will design, configure and enhance solutions across the ServiceNow platform, covering ITSM, ITOM, HRSD, and beyond. You will work closely with architects, business analysts, and key stakeholders to ensure solutions meet business needs and follow best practices. You'll take part in agile sprints, upgrades, integrations, and troubleshooting while ensuring compliance with platform governance. SERVICENOW DEVELOPER ESSENTIAL SKILLS: Active MOD SC clearance required Proven professional experience as a ServiceNow Developer Strong JavaScript, Glide API, and ServiceNow development tooling Experience creating workflows, client scripts, UI policies, and business rules Understanding of ITIL processes and service management principles Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers Excellent problem-solving and communication skills Active SC clearance required Desirable: ServiceNow CSA certification, CIS certifications (ITSM, HRSD, SPM), Agile/Scrum exposure. TO BE CONSIDERED: Please either apply through this advert or email me directly via . For further information please call me: . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.
ServiceNow Technical Architect - Contract - Hybrid - London Opportunity: Contract Salary: £650/day inside Hybrid: 3 days per week onsite (Non-negotiable) Office Location: Central London Client Sector: Financial Services About the Role My client, a global trading organisation is looking, is looking for ServiceNow Architect. Key Responsibilities Architect and configure a brand-new ServiceNow platform from the ground up, creating a scalable, enterprise-ready solution aligned with technical standards and business goals. Take full ownership of building pre-production and live environments, ensuring integrations are verified and the platform is production-ready. Establish and lead the Technical Design Authority, defining coding standards, enforcing best practices, and maintaining quality control. Build and mentor an internal ServiceNow team, providing hands-on technical direction to grow in-house capability. Act as the technical gatekeeper for the external implementation partner, ensuring deliverables meet quality benchmarks throughout all phases. Implement critical modules including ITSM workflows, CMDB, and Discovery tools with a focus on long-term stability and scalability. Engineer integrations with core enterprise systems using APIs and Integration Hub to enable seamless data exchange. Partner with Information Security and Compliance to embed security controls, audit trails, and regulatory requirements into platform architecture. Monitor platform health, proactively plan upgrades, and manage technical debt to ensure sustained performance. Champion continuous enhancement post-launch, identifying automation opportunities and evaluating new ServiceNow capabilities. Essential Requirements Degree in IT, Computer Science, or related field (or equivalent professional experience). Minimum two ServiceNow Certified Implementation Specialist certifications (ITSM/ITOM) plus Certified Application Developer. ServiceNow Certified Technical Architect accreditation strongly preferred. Proven greenfield ServiceNow implementation experience in complex, global enterprises. Successfully delivered six or more full ServiceNow implementations, including minimum two ITSM and two ITOM projects. 10+ years IT experience with 7+ years focused on ServiceNow platform engineering and development. At least 2 years as a ServiceNow Architect OR 4 years as a Senior ServiceNow Developer in a global organisation. Expert-level hands-on knowledge of ServiceNow architecture including Now Platform, ITSM, CMDB, Discovery, Flow Designer, Integration Hub, Scoped Applications, and CSDM. Demonstrated experience establishing and operating technical governance frameworks and design authorities. Experience working with external delivery partners, providing technical assurance from design through go-live. Understanding of regulatory frameworks and operational resilience, particularly in financial services or regulated sectors. Strong technical leadership with ability to influence stakeholders across IT, Security, and Business functions. To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
01/10/2025
Full time
ServiceNow Technical Architect - Contract - Hybrid - London Opportunity: Contract Salary: £650/day inside Hybrid: 3 days per week onsite (Non-negotiable) Office Location: Central London Client Sector: Financial Services About the Role My client, a global trading organisation is looking, is looking for ServiceNow Architect. Key Responsibilities Architect and configure a brand-new ServiceNow platform from the ground up, creating a scalable, enterprise-ready solution aligned with technical standards and business goals. Take full ownership of building pre-production and live environments, ensuring integrations are verified and the platform is production-ready. Establish and lead the Technical Design Authority, defining coding standards, enforcing best practices, and maintaining quality control. Build and mentor an internal ServiceNow team, providing hands-on technical direction to grow in-house capability. Act as the technical gatekeeper for the external implementation partner, ensuring deliverables meet quality benchmarks throughout all phases. Implement critical modules including ITSM workflows, CMDB, and Discovery tools with a focus on long-term stability and scalability. Engineer integrations with core enterprise systems using APIs and Integration Hub to enable seamless data exchange. Partner with Information Security and Compliance to embed security controls, audit trails, and regulatory requirements into platform architecture. Monitor platform health, proactively plan upgrades, and manage technical debt to ensure sustained performance. Champion continuous enhancement post-launch, identifying automation opportunities and evaluating new ServiceNow capabilities. Essential Requirements Degree in IT, Computer Science, or related field (or equivalent professional experience). Minimum two ServiceNow Certified Implementation Specialist certifications (ITSM/ITOM) plus Certified Application Developer. ServiceNow Certified Technical Architect accreditation strongly preferred. Proven greenfield ServiceNow implementation experience in complex, global enterprises. Successfully delivered six or more full ServiceNow implementations, including minimum two ITSM and two ITOM projects. 10+ years IT experience with 7+ years focused on ServiceNow platform engineering and development. At least 2 years as a ServiceNow Architect OR 4 years as a Senior ServiceNow Developer in a global organisation. Expert-level hands-on knowledge of ServiceNow architecture including Now Platform, ITSM, CMDB, Discovery, Flow Designer, Integration Hub, Scoped Applications, and CSDM. Demonstrated experience establishing and operating technical governance frameworks and design authorities. Experience working with external delivery partners, providing technical assurance from design through go-live. Understanding of regulatory frameworks and operational resilience, particularly in financial services or regulated sectors. Strong technical leadership with ability to influence stakeholders across IT, Security, and Business functions. To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
