UCCE Consultant - SC Cleared + 9 month initial contract + £560 to £625 per day + Hybrid working out of Berkshire + Inside IR35 Key Skills: + UCCE + WxCCE + SC Cleared We are looking for a skilled UCCE Engineer to join our team and take ownership of Cisco Unified Contact Center Enterprise environments. You'll be responsible for designing, implementing, supporting, and optimizing enterprise-level contact center solutions. This role requires a mix of technical expertise, troubleshooting skills, and stakeholder engagement to ensure seamless, resilient, and scalable voice/contact center operations. Key Responsibilities Design, configure, and deploy Cisco UCCE solutions including ICM, CVP, CUIC, CUCM, and Finesse. Manage integrations with third-party systems (WFM, CRM, CTI, SIP gateways, etc.). Monitor and troubleshoot voice infrastructure, ensuring high availability and performance. Perform regular upgrades, patching, and capacity planning. Support end-to-end call flows, routing scripts, and reporting solutions. Create and maintain technical documentation, diagrams, and knowledge base articles. Collaborate with business and IT stakeholders to gather requirements and deliver scalable solutions. Provide tier-3 support for complex incidents and root cause analysis. Ensure compliance with security and data governance standards. Required Skills & Experience Proven experience working as a UCCE Engineer in enterprise environments. Strong knowledge of Cisco UCCE components : ICM, CVP, CUIC, CUCM, Finesse. Proficiency in Scripting and call routing strategies. Solid understanding of SIP, VoIP, and telephony protocols . Experience with CTI integrations and multi-channel contact center solutions. Good troubleshooting skills across network, voice, and application layers. Cisco Webex - WxCCE Familiarity with Windows Server, SQL Server, and Active Directory in a UCCE context. Ability to work under pressure and resolve issues in mission-critical environments. Desirable Skills Cisco certifications (CCNP Collaboration, CCIE Collaboration, or equivalent). Knowledge of Genesys, Avaya, or other CCaaS platforms . Exposure to cloud-based contact centers (Webex CC, Amazon Connect, Five9, etc.). Experience with automation tools, Scripting (PowerShell, Python), or APIs .
02/10/2025
Contractor
UCCE Consultant - SC Cleared + 9 month initial contract + £560 to £625 per day + Hybrid working out of Berkshire + Inside IR35 Key Skills: + UCCE + WxCCE + SC Cleared We are looking for a skilled UCCE Engineer to join our team and take ownership of Cisco Unified Contact Center Enterprise environments. You'll be responsible for designing, implementing, supporting, and optimizing enterprise-level contact center solutions. This role requires a mix of technical expertise, troubleshooting skills, and stakeholder engagement to ensure seamless, resilient, and scalable voice/contact center operations. Key Responsibilities Design, configure, and deploy Cisco UCCE solutions including ICM, CVP, CUIC, CUCM, and Finesse. Manage integrations with third-party systems (WFM, CRM, CTI, SIP gateways, etc.). Monitor and troubleshoot voice infrastructure, ensuring high availability and performance. Perform regular upgrades, patching, and capacity planning. Support end-to-end call flows, routing scripts, and reporting solutions. Create and maintain technical documentation, diagrams, and knowledge base articles. Collaborate with business and IT stakeholders to gather requirements and deliver scalable solutions. Provide tier-3 support for complex incidents and root cause analysis. Ensure compliance with security and data governance standards. Required Skills & Experience Proven experience working as a UCCE Engineer in enterprise environments. Strong knowledge of Cisco UCCE components : ICM, CVP, CUIC, CUCM, Finesse. Proficiency in Scripting and call routing strategies. Solid understanding of SIP, VoIP, and telephony protocols . Experience with CTI integrations and multi-channel contact center solutions. Good troubleshooting skills across network, voice, and application layers. Cisco Webex - WxCCE Familiarity with Windows Server, SQL Server, and Active Directory in a UCCE context. Ability to work under pressure and resolve issues in mission-critical environments. Desirable Skills Cisco certifications (CCNP Collaboration, CCIE Collaboration, or equivalent). Knowledge of Genesys, Avaya, or other CCaaS platforms . Exposure to cloud-based contact centers (Webex CC, Amazon Connect, Five9, etc.). Experience with automation tools, Scripting (PowerShell, Python), or APIs .
Company Description NBC Sports Next is where sports and technology intersect. We're a subdivision of NBC Sports and home to all NBCUniversal digital applications in sports and technology within our three groups: Youth & Recreational Sports; Golf; and Betting, Gaming & Emerging Media. At NBC Sports Next, we make playing sports better through innovative technology and immersive experiences for athletes, coaches, players and fans. We equip more than 30MM players, coaches, athletes, sports administrators and fans in 40 countries with more than 25 sports solution products, including SportsEngine, the largest youth sports club, league and team management platform; GolfNow, the leading online tee time marketplace and provider of golf course operations technology; GolfPass the ultimate golf membership that connects golfers to exclusive content, tee time credits, and coaching, tips; TeamUnify, swim team management services; GoMotion, sports and fitness business software solutions; and NBC Sports Edge, a leading platform for fantasy sports information and betting-focused tools. At NBC Sports Next we're fueled by our mission to innovate, create larger-than-life events and connect with sports fans through technology that provides the ultimate in immersive experiences. Golf fuses the team behind products and services like GolfNow, TeeOff and GolfPass, which better connects golfers and golf facilities around the world through innovative solutions like cloud-based golf course management and SmartPlay contactless technology and services that create optimum golfing experiences. Come join us as we work together as one team to innovate and deliver what's Next. Job Description Role Purpose: GolfNow/NBC Sports Digital are seeking to hire a DevOps Engineer. You'll be joining a dedicated, ambitious and diverse team who are focused on delivering operational excellence inside the NBC Sports Next organisation. You will work collaboratively with Engineering, Quality, Product and Security teams to build, deploy and operate GolfNow Products across Domestic and International. You will be responsible for automating and improving our build and deploy processes; monitoring and operations; public and private cloud infrastructure; troubleshooting and resolution across dev, test and production globally. This is a fantastic opportunity for an ambitious engineer to be involved in the world's largest golf technology company backed by Comcast/NBCUniversal/Sky with the opportunity to make a difference. RESPONSIBILITIES Job Duties: In delivering the key responsibilities of the role the Dev Ops Engineer will; Operational Support and Maintenance Using APM and other tools you will monitor production systems; remediating production issues and implementing performance/cost improvements Identify capacity and performance issues to ensure we meet our SLAs Documentation of services and processes Participate in on-call schedule Infrastructure Design, implement and manage production grade services in Public clouds (AWS/GCP) using a variety of technologies, ensuring geographic redundancy, security and best practices Build/manage large Kubernetes footprint deployed on Google Cloud Platform Install and manage web and backend services in a high throughput, multi-technology e-commerce environment Build/Deploy Design and implement CI/CD processes and tooling Ensure "shift-left" is implemented in our build and deploy processes in collaboration with Security teams Ensure pre-production environments are built and managed Perform deployments of high throughput revenue generating applications Innovation Work with the DevOps team to champion new processes, tools and technologies in collaboration with Engineering Constantly striving to find a better way Undertake other duties within the scope of the role as assigned. QUALIFICATIONS Basic Qualifications 2+ years working as an SRE/DevOps/Operations Engineer 2+ years working with Kubernetes in a production environment 2+ years Linux System administration experience (Redhat or Debian variants) 2+ years production experience configuring web servers e.g. IIS, Nginx, Apache 2+ years production experience working with a Public Cloud Provider (GCP) Production experience with CI/CD pipelines, e.g. Jenkins, Teamcity, Gitlab CI, Bamboo, Github Actions Proficient in a scripting language such as BASH, Perl, Python, Powershell etc Proficient with source control technologies; Git, TFS, SVN Strong problem-solving ability, attention to detail and ability to work from first principles Hands on experience with public cloud providers; GCP preferred Experience deploying and operating enterprise scale applications in high throughput production environments Hands on experience provisioning Infrastructure as Code with Terraform or CloudFormation Hands on experience of managing services with configuration management tools, Ansible preferred Strong experience in Continuous Integration tools such as Teamcity, Jenkins, Github Actions or Gitlab CI Experience building production grade services with fault tolerance for zonal and regional issues in public clouds Experience capturing metrics and monitoring cloud infrastructure A working understanding of code and scripting (Java, JavaScript, PHP, Nodejs, Golang, .NET, Python etc.) Experience in a collaborative, cross-functional team environment using source control tools like git and git-flow branching strategies Desired Qualifications Experience with Redis, Elasticsearch, RabbitMQ and MongoDB Experience with APM and alerting tools (AppDynamics / Datadog / NewRelic / OpsGenie / PagerDuty) Proficient with configuration management tools such as Ansible, Chef, Puppet Experience with software development and supporting developers Build automation/CI tooling including one of the following: Jenkins Teamcity Bamboo Gitlab CI Github Actions Experience with Infrastructure as a Code tools e.g. Terraform / CloudFormation Experience with WAF/CDN services such as Cloudflare/Cloudfront/Akamai/Fastly etc Knowledge of load balancing software and hardware (F5, HAProxy, Nginx, GCP GLB, AWS ELB/ALB) Additional Job Requirements Interested candidates must; Submit a resume/CV through to be considered. Participate in a rotational "on call" schedule (24 hours a day / 7 days a week) This role is also suitable for remote working We are proud to be a disability confident employer and we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Additional Information NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations in the US by calling 1- and in the UK by calling .
24/09/2022
Full time
Company Description NBC Sports Next is where sports and technology intersect. We're a subdivision of NBC Sports and home to all NBCUniversal digital applications in sports and technology within our three groups: Youth & Recreational Sports; Golf; and Betting, Gaming & Emerging Media. At NBC Sports Next, we make playing sports better through innovative technology and immersive experiences for athletes, coaches, players and fans. We equip more than 30MM players, coaches, athletes, sports administrators and fans in 40 countries with more than 25 sports solution products, including SportsEngine, the largest youth sports club, league and team management platform; GolfNow, the leading online tee time marketplace and provider of golf course operations technology; GolfPass the ultimate golf membership that connects golfers to exclusive content, tee time credits, and coaching, tips; TeamUnify, swim team management services; GoMotion, sports and fitness business software solutions; and NBC Sports Edge, a leading platform for fantasy sports information and betting-focused tools. At NBC Sports Next we're fueled by our mission to innovate, create larger-than-life events and connect with sports fans through technology that provides the ultimate in immersive experiences. Golf fuses the team behind products and services like GolfNow, TeeOff and GolfPass, which better connects golfers and golf facilities around the world through innovative solutions like cloud-based golf course management and SmartPlay contactless technology and services that create optimum golfing experiences. Come join us as we work together as one team to innovate and deliver what's Next. Job Description Role Purpose: GolfNow/NBC Sports Digital are seeking to hire a DevOps Engineer. You'll be joining a dedicated, ambitious and diverse team who are focused on delivering operational excellence inside the NBC Sports Next organisation. You will work collaboratively with Engineering, Quality, Product and Security teams to build, deploy and operate GolfNow Products across Domestic and International. You will be responsible for automating and improving our build and deploy processes; monitoring and operations; public and private cloud infrastructure; troubleshooting and resolution across dev, test and production globally. This is a fantastic opportunity for an ambitious engineer to be involved in the world's largest golf technology company backed by Comcast/NBCUniversal/Sky with the opportunity to make a difference. RESPONSIBILITIES Job Duties: In delivering the key responsibilities of the role the Dev Ops Engineer will; Operational Support and Maintenance Using APM and other tools you will monitor production systems; remediating production issues and implementing performance/cost improvements Identify capacity and performance issues to ensure we meet our SLAs Documentation of services and processes Participate in on-call schedule Infrastructure Design, implement and manage production grade services in Public clouds (AWS/GCP) using a variety of technologies, ensuring geographic redundancy, security and best practices Build/manage large Kubernetes footprint deployed on Google Cloud Platform Install and manage web and backend services in a high throughput, multi-technology e-commerce environment Build/Deploy Design and implement CI/CD processes and tooling Ensure "shift-left" is implemented in our build and deploy processes in collaboration with Security teams Ensure pre-production environments are built and managed Perform deployments of high throughput revenue generating applications Innovation Work with the DevOps team to champion new processes, tools and technologies in collaboration with Engineering Constantly striving to find a better way Undertake other duties within the scope of the role as assigned. QUALIFICATIONS Basic Qualifications 2+ years working as an SRE/DevOps/Operations Engineer 2+ years working with Kubernetes in a production environment 2+ years Linux System administration experience (Redhat or Debian variants) 2+ years production experience configuring web servers e.g. IIS, Nginx, Apache 2+ years production experience working with a Public Cloud Provider (GCP) Production experience with CI/CD pipelines, e.g. Jenkins, Teamcity, Gitlab CI, Bamboo, Github Actions Proficient in a scripting language such as BASH, Perl, Python, Powershell etc Proficient with source control technologies; Git, TFS, SVN Strong problem-solving ability, attention to detail and ability to work from first principles Hands on experience with public cloud providers; GCP preferred Experience deploying and operating enterprise scale applications in high throughput production environments Hands on experience provisioning Infrastructure as Code with Terraform or CloudFormation Hands on experience of managing services with configuration management tools, Ansible preferred Strong experience in Continuous Integration tools such as Teamcity, Jenkins, Github Actions or Gitlab CI Experience building production grade services with fault tolerance for zonal and regional issues in public clouds Experience capturing metrics and monitoring cloud infrastructure A working understanding of code and scripting (Java, JavaScript, PHP, Nodejs, Golang, .NET, Python etc.) Experience in a collaborative, cross-functional team environment using source control tools like git and git-flow branching strategies Desired Qualifications Experience with Redis, Elasticsearch, RabbitMQ and MongoDB Experience with APM and alerting tools (AppDynamics / Datadog / NewRelic / OpsGenie / PagerDuty) Proficient with configuration management tools such as Ansible, Chef, Puppet Experience with software development and supporting developers Build automation/CI tooling including one of the following: Jenkins Teamcity Bamboo Gitlab CI Github Actions Experience with Infrastructure as a Code tools e.g. Terraform / CloudFormation Experience with WAF/CDN services such as Cloudflare/Cloudfront/Akamai/Fastly etc Knowledge of load balancing software and hardware (F5, HAProxy, Nginx, GCP GLB, AWS ELB/ALB) Additional Job Requirements Interested candidates must; Submit a resume/CV through to be considered. Participate in a rotational "on call" schedule (24 hours a day / 7 days a week) This role is also suitable for remote working We are proud to be a disability confident employer and we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Additional Information NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations in the US by calling 1- and in the UK by calling .
Job Introduction Renowned and loved throughout the UK and the world, the BBC has become a household name that delivers online content to more than 25million people globally, and we are proud to say that we help make that magic happen! In TV Platforms, we work closely with all UK platform and major global TV device partners to ensure that our audiences have a high-quality iPlayer, Sounds, and Red Button products available to them, on the widest range of certified TV devices. Streaming of video content and the number of supporting devices is growing exponentially.Our challenge is to integrate and innovate with the rapidly expanding and evolving industry, whilst ensuring high availability and the quality of our products. We are a highly collaborative team of engineers, testers, UX designers, and product owners. We value our engineers, offering regular training and development opportunities, as well as '10% time' - allowing dedicated time for self-improvement, learning, and innovation. We take the time to reflect and improve on how we're working through team retrospectives and mentoring. We're ahard-working team who are supportive, care about each other, and promote a healthy work-life balance with opportunities for flexible working hours and a friendly working environment. How do we work? We are an agile team and we do releases almost every day. We support this by making sure our testing is robust and that our pipelines are steadfast. We monitor our systems in production to understand the impact of change every time we do a release. We stay connected to our audiences, debugging device issues and ensuring non-functional testing concerns are a part of our workflow. We work in multi-discipline crews with Software Engineers, Testers, Product Owners, and Delivery, in a respectful and collaborative environment. We encourage a culture of team empowerment that supports self-development for each individual. Role Responsibility As a Tester you will be expected to: Work with teams, shaping products and systems then planning and executing the testing using the most appropriate approach. Ensuring that the software delivered is fit-for-purpose in the planned timescales. Contribute to the design, implementation, and delivery of testing Work with other testers in creating and managing our test data, stubs, and harnesses. Work with other disciplines to integrate components into systems. Lead the testing at a ticket / task level, advocating for quality throughout the delivery process Validate the system as a whole to ensure it delivers the business requirements and benefits, reporting status against schedule. Be involved in releasing change to the production environment. Monitoring software releases using the appropriate tooling to gain confidence in the production environment Have an ability and willingness to determine when to automate tests and when to adopt a manual approach to testing. Create detailed and accurate bug/defect tickets. Contribute in troubleshooting and debugging product issues, providing accurate information and assessments to aid fixes. Champion quality continually improves team processes, and ensure it adheres to overall Test Strategy. Keep up-to-date developments and best practices within the development, testing and new media. Are you the right candidate? Hands on experience in Test with a strong focus on delivering quality. Experience in testing TV applications on TVs, Streamers and Games consoles. Experience working within a fast paced, continuous integration (CI/CD) delivery environment. Experience in leading the testing at a ticket level including releasing and monitoring change. Good understanding of building and testing TV / Web applications Experience within Agile working environments, pairing and working within a collaborative team Experience in working with and influencing agile processes across disciplines such as Kanban, Scrum. Strong passion towards software testing and is an advocate of good practices in Testing. Good understanding of the AWS platform and what it offers as a dedicated host e.g. Cloudwatch, Lambda, Codepipeline Good understanding of web technologies and tools e.g. XML, HTML, CSS, JSON, REST, React, AngularJS, Node.js, Casperjs, Puppeteer. Developing Test Plans, Test Scripts, Defining Test Data and Reports Using test and issue management tools e.g. TestRail, Jira Creating Test approaches from business requirements and acceptance criteria. Working with source control tools e.g. Github Testing front-end and back-end Web / TV systems Able to work alone as well as collaboratively, pairing with others as appropriate to the task Package Description Band: C Contract type: Fixed Term Contract Location: Manchester - Salford Dock House We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. The situation regarding the coronavirus outbreak is developing quickly and the BBC is keen to continue to ensure the safety and wellbeing of people across the BBC, while continuing to protect our services. To reduce the risk access to BBC buildings is limited to those essential to our broadcast output. From Wednesday 18 th March until further notice all assessments and interviews will be conducted remotely. For more information go to Mae'r sefyllfa gyda'r coronafeirws yn datblygu'n gyflym, ac mae'r BBC yn awyddus i barhau i sicrhau diogelwch a lles pobl ar draws y BBC, gan barhau i warchod ein gwasanaethau hefyd. I leihau'r risg, dim ond y bobl sy'n hanfodol i'n hallbwn darlledu fydd yn cael mynediad i adeiladau'r BBC. O ddydd Mercher 18 fed Mawrth ymlaen, bydd pob asesiad a chyfweliad yn cael ei gynnal o bell, nes rhoddir gwybod yn wahanol. I gael mwy o wybodaeth, ewch i About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
24/09/2022
Full time
Job Introduction Renowned and loved throughout the UK and the world, the BBC has become a household name that delivers online content to more than 25million people globally, and we are proud to say that we help make that magic happen! In TV Platforms, we work closely with all UK platform and major global TV device partners to ensure that our audiences have a high-quality iPlayer, Sounds, and Red Button products available to them, on the widest range of certified TV devices. Streaming of video content and the number of supporting devices is growing exponentially.Our challenge is to integrate and innovate with the rapidly expanding and evolving industry, whilst ensuring high availability and the quality of our products. We are a highly collaborative team of engineers, testers, UX designers, and product owners. We value our engineers, offering regular training and development opportunities, as well as '10% time' - allowing dedicated time for self-improvement, learning, and innovation. We take the time to reflect and improve on how we're working through team retrospectives and mentoring. We're ahard-working team who are supportive, care about each other, and promote a healthy work-life balance with opportunities for flexible working hours and a friendly working environment. How do we work? We are an agile team and we do releases almost every day. We support this by making sure our testing is robust and that our pipelines are steadfast. We monitor our systems in production to understand the impact of change every time we do a release. We stay connected to our audiences, debugging device issues and ensuring non-functional testing concerns are a part of our workflow. We work in multi-discipline crews with Software Engineers, Testers, Product Owners, and Delivery, in a respectful and collaborative environment. We encourage a culture of team empowerment that supports self-development for each individual. Role Responsibility As a Tester you will be expected to: Work with teams, shaping products and systems then planning and executing the testing using the most appropriate approach. Ensuring that the software delivered is fit-for-purpose in the planned timescales. Contribute to the design, implementation, and delivery of testing Work with other testers in creating and managing our test data, stubs, and harnesses. Work with other disciplines to integrate components into systems. Lead the testing at a ticket / task level, advocating for quality throughout the delivery process Validate the system as a whole to ensure it delivers the business requirements and benefits, reporting status against schedule. Be involved in releasing change to the production environment. Monitoring software releases using the appropriate tooling to gain confidence in the production environment Have an ability and willingness to determine when to automate tests and when to adopt a manual approach to testing. Create detailed and accurate bug/defect tickets. Contribute in troubleshooting and debugging product issues, providing accurate information and assessments to aid fixes. Champion quality continually improves team processes, and ensure it adheres to overall Test Strategy. Keep up-to-date developments and best practices within the development, testing and new media. Are you the right candidate? Hands on experience in Test with a strong focus on delivering quality. Experience in testing TV applications on TVs, Streamers and Games consoles. Experience working within a fast paced, continuous integration (CI/CD) delivery environment. Experience in leading the testing at a ticket level including releasing and monitoring change. Good understanding of building and testing TV / Web applications Experience within Agile working environments, pairing and working within a collaborative team Experience in working with and influencing agile processes across disciplines such as Kanban, Scrum. Strong passion towards software testing and is an advocate of good practices in Testing. Good understanding of the AWS platform and what it offers as a dedicated host e.g. Cloudwatch, Lambda, Codepipeline Good understanding of web technologies and tools e.g. XML, HTML, CSS, JSON, REST, React, AngularJS, Node.js, Casperjs, Puppeteer. Developing Test Plans, Test Scripts, Defining Test Data and Reports Using test and issue management tools e.g. TestRail, Jira Creating Test approaches from business requirements and acceptance criteria. Working with source control tools e.g. Github Testing front-end and back-end Web / TV systems Able to work alone as well as collaboratively, pairing with others as appropriate to the task Package Description Band: C Contract type: Fixed Term Contract Location: Manchester - Salford Dock House We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. The situation regarding the coronavirus outbreak is developing quickly and the BBC is keen to continue to ensure the safety and wellbeing of people across the BBC, while continuing to protect our services. To reduce the risk access to BBC buildings is limited to those essential to our broadcast output. From Wednesday 18 th March until further notice all assessments and interviews will be conducted remotely. For more information go to Mae'r sefyllfa gyda'r coronafeirws yn datblygu'n gyflym, ac mae'r BBC yn awyddus i barhau i sicrhau diogelwch a lles pobl ar draws y BBC, gan barhau i warchod ein gwasanaethau hefyd. I leihau'r risg, dim ond y bobl sy'n hanfodol i'n hallbwn darlledu fydd yn cael mynediad i adeiladau'r BBC. O ddydd Mercher 18 fed Mawrth ymlaen, bydd pob asesiad a chyfweliad yn cael ei gynnal o bell, nes rhoddir gwybod yn wahanol. I gael mwy o wybodaeth, ewch i About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
Job Introduction BBC Account is at the centre of the BBCs aim to make a personalised BBC online for everyone. We create components, systems and services that enable people's experience of BBC Online to be tailored by their activities and interactions. Everything from content recommendations in iPlayer, to enabling people to comment on BBC News articles. Our services enable and underpin offerings from the BBC's major brands including iPlayer, Sounds, BBC News, Sport, Bitesize and so much more, giving our services unparalleled reach. Inclusion & Diversity Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC whether thats to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. To find out more about Diversity and Inclusion at the BBC, please visit our dedicated site here where you can discover the variety of staff networks we have, read our D&I strategy and reports, and learn about our ambitious Creative Diversity initiative which aims to transform the content the BBC creates. Our team uses the latest technologies, inspires innovation and has autonomy. Our products span the whole of the BBC and reach millions of users. We are highly functioning, multi-disciplinary teams working in an Agile way. You will be working on great projects, and you will be surrounded by a team of like-minded technology professionals from whom you can learn and grow. We regularly have technical brown bag sessions and frequent Hackathons. This is an environment where we love to share ideas and challenge the traditional with our goal of taking the BBC on the journey to be a digital-first organisation. We offer regular training and development opportunities including 10% time to allow for self-improvement, learning and innovation. We have a focus on good quality management to help enable, guide and empower others. We promote a healthy work-life balance with opportunities for flexible working hours. We want the BBC to be as renowned for the quality of its engineering as it is for the quality of its content. We aspire to be the best so that we can engineer outstanding digital products, at scale. Working here in an engineering role means being part of a world-class team and a chance to do the most meaningful work of your career. Our welcoming, supportive and hybrid working culture has grown organically from our shared values of high-quality user-focused products, collaborative knowledge sharing, accessibility, mentoring and coaching, pairing, flexibility, continuous improvement, personal growth, diversity, equity, and inclusion. Role Responsibility As a Senior Software Engineer in Test within the BBC Account team, you will be responsible for testing software for the authorisation and authentication applications which span the entire BBC. Our software opens the gateway to personalisation across the web, mobile applications, and voice interfaces. You will be responsible for writing appropriate tests to ensure code quality and coverage and participate in code reviews. Our applications are a set of microservices providing both APIs and audience-facing applications. As a Senior Software Engineer in Test, you will: Work with Delivery Managers, Product Owners, Business Analysts and Technical Leads to understand the requirements, create test strategies and contribute to automated test frameworks. Lead troubleshooting and resolution of issues throughout the product life cycle with monitoring and support tools. Participate and lead as required, in the team's delivery process. Effectively participate in and help improve the teams software development methodologies, such as pairing, clean code and best practices, documentation, CI/CD etc... Work with third parties where necessary offering direction, support, and documentation. Mentor and coach junior colleagues and provide technical leadership and direction to peers and colleagues. Are you the right candidate? We are looking for people who have some (if not all) of the following: In-depth experience with Automated UI and RESTful API Testing Experience working in an Agile environment Experience configuring and running jobs in a Continuous Integration tool like Jenkins Advocating quality and high standards within the Team Great communication skills and experience in resolving cross-team issues. Strong understanding of coding practices Knowledge of testing frameworks and libraries such as Node.js, Playwright, Cypress, Jest, Puppeteer or WebdriverIO Experience with Java, Selenium WebDriver, Cucumber Familiarity with Gatling and Scala Experience working with AWS SDK Package Description Band: D Contract type: Permanent Location: London / Salford (Hybrid Role - with 1-2 days in office) Were happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. About the BBC We dont focus simply on what we do we also care how we do it. Our values and the way we behave are important to us. Please make sure youve read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC whether thats to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
23/09/2022
Full time
Job Introduction BBC Account is at the centre of the BBCs aim to make a personalised BBC online for everyone. We create components, systems and services that enable people's experience of BBC Online to be tailored by their activities and interactions. Everything from content recommendations in iPlayer, to enabling people to comment on BBC News articles. Our services enable and underpin offerings from the BBC's major brands including iPlayer, Sounds, BBC News, Sport, Bitesize and so much more, giving our services unparalleled reach. Inclusion & Diversity Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC whether thats to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. To find out more about Diversity and Inclusion at the BBC, please visit our dedicated site here where you can discover the variety of staff networks we have, read our D&I strategy and reports, and learn about our ambitious Creative Diversity initiative which aims to transform the content the BBC creates. Our team uses the latest technologies, inspires innovation and has autonomy. Our products span the whole of the BBC and reach millions of users. We are highly functioning, multi-disciplinary teams working in an Agile way. You will be working on great projects, and you will be surrounded by a team of like-minded technology professionals from whom you can learn and grow. We regularly have technical brown bag sessions and frequent Hackathons. This is an environment where we love to share ideas and challenge the traditional with our goal of taking the BBC on the journey to be a digital-first organisation. We offer regular training and development opportunities including 10% time to allow for self-improvement, learning and innovation. We have a focus on good quality management to help enable, guide and empower others. We promote a healthy work-life balance with opportunities for flexible working hours. We want the BBC to be as renowned for the quality of its engineering as it is for the quality of its content. We aspire to be the best so that we can engineer outstanding digital products, at scale. Working here in an engineering role means being part of a world-class team and a chance to do the most meaningful work of your career. Our welcoming, supportive and hybrid working culture has grown organically from our shared values of high-quality user-focused products, collaborative knowledge sharing, accessibility, mentoring and coaching, pairing, flexibility, continuous improvement, personal growth, diversity, equity, and inclusion. Role Responsibility As a Senior Software Engineer in Test within the BBC Account team, you will be responsible for testing software for the authorisation and authentication applications which span the entire BBC. Our software opens the gateway to personalisation across the web, mobile applications, and voice interfaces. You will be responsible for writing appropriate tests to ensure code quality and coverage and participate in code reviews. Our applications are a set of microservices providing both APIs and audience-facing applications. As a Senior Software Engineer in Test, you will: Work with Delivery Managers, Product Owners, Business Analysts and Technical Leads to understand the requirements, create test strategies and contribute to automated test frameworks. Lead troubleshooting and resolution of issues throughout the product life cycle with monitoring and support tools. Participate and lead as required, in the team's delivery process. Effectively participate in and help improve the teams software development methodologies, such as pairing, clean code and best practices, documentation, CI/CD etc... Work with third parties where necessary offering direction, support, and documentation. Mentor and coach junior colleagues and provide technical leadership and direction to peers and colleagues. Are you the right candidate? We are looking for people who have some (if not all) of the following: In-depth experience with Automated UI and RESTful API Testing Experience working in an Agile environment Experience configuring and running jobs in a Continuous Integration tool like Jenkins Advocating quality and high standards within the Team Great communication skills and experience in resolving cross-team issues. Strong understanding of coding practices Knowledge of testing frameworks and libraries such as Node.js, Playwright, Cypress, Jest, Puppeteer or WebdriverIO Experience with Java, Selenium WebDriver, Cucumber Familiarity with Gatling and Scala Experience working with AWS SDK Package Description Band: D Contract type: Permanent Location: London / Salford (Hybrid Role - with 1-2 days in office) Were happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. About the BBC We dont focus simply on what we do we also care how we do it. Our values and the way we behave are important to us. Please make sure youve read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC whether thats to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
