AI Platform Engineer London Excellent Salary +Benefits Join an award-winning, internationally recognised B2B consultancy as an AI Platform Engineer, owning the cloud-native platform that underpins conversational AI and generative AI products at scale. Sitting at the core of AI delivery, you will design, build, and operate the runtime, infrastructure, and operational layers supporting RAG pipelines, LLM orchestration, vector search, and evaluation workflows across AWS and Databricks. Working closely with senior AI engineers and product teams, you'll ensure AI systems are scalable, observable, secure, and cost-efficient, turning experimental AI into reliable, production-grade capabilities. With further scope of responsibilities detailed below: Own and evolve the AI platform powering conversational assistants and generative AI products. Build, operate, and optimise RAG and LLM-backed services, improving latency, reliability, and cost. Design and run cloud-native AI services across AWS and Databricks, including ingestion and embedding pipelines. Scale and operate vector search infrastructure (Weaviate, OpenSearch, Algolia, AWS Bedrock Knowledge Bases). Implement strong observability, CI/CD, security, and governance across AI workloads. Enable future architectures such as multi-model orchestration and agentic workflows. Required Skills & Experience Strong experience designing and operating cloud-native platforms on AWS (Lambda, API Gateway, DynamoDB, S3, CloudWatch). Hands-on experience with Databricks and large-scale data or embedding pipelines. Proven experience building and operating production AI systems , including RAG pipelines, LLM-backed services, and vector search (Weaviate, OpenSearch, Algolia). Proficiency in Python , with experience deploying containerised services on Kubernetes using Terraform . Solid understanding of distributed systems, cloud architecture, and API design , with a focus on scalability and reliability. Demonstrable ownership of observability, performance, cost efficiency, and operational robustness in production environments. Why Join? You'll own the foundational AI platform behind a growing suite of generative AI products, working with senior AI leaders on systems used by real customers at scale. This role offers deep technical ownership, long-term impact, and an excellent compensation package within a market-leading organisation. INDAM The Portfolio Group are acting on behalf of our client in recruiting for this position.
02/04/2026
Full time
AI Platform Engineer London Excellent Salary +Benefits Join an award-winning, internationally recognised B2B consultancy as an AI Platform Engineer, owning the cloud-native platform that underpins conversational AI and generative AI products at scale. Sitting at the core of AI delivery, you will design, build, and operate the runtime, infrastructure, and operational layers supporting RAG pipelines, LLM orchestration, vector search, and evaluation workflows across AWS and Databricks. Working closely with senior AI engineers and product teams, you'll ensure AI systems are scalable, observable, secure, and cost-efficient, turning experimental AI into reliable, production-grade capabilities. With further scope of responsibilities detailed below: Own and evolve the AI platform powering conversational assistants and generative AI products. Build, operate, and optimise RAG and LLM-backed services, improving latency, reliability, and cost. Design and run cloud-native AI services across AWS and Databricks, including ingestion and embedding pipelines. Scale and operate vector search infrastructure (Weaviate, OpenSearch, Algolia, AWS Bedrock Knowledge Bases). Implement strong observability, CI/CD, security, and governance across AI workloads. Enable future architectures such as multi-model orchestration and agentic workflows. Required Skills & Experience Strong experience designing and operating cloud-native platforms on AWS (Lambda, API Gateway, DynamoDB, S3, CloudWatch). Hands-on experience with Databricks and large-scale data or embedding pipelines. Proven experience building and operating production AI systems , including RAG pipelines, LLM-backed services, and vector search (Weaviate, OpenSearch, Algolia). Proficiency in Python , with experience deploying containerised services on Kubernetes using Terraform . Solid understanding of distributed systems, cloud architecture, and API design , with a focus on scalability and reliability. Demonstrable ownership of observability, performance, cost efficiency, and operational robustness in production environments. Why Join? You'll own the foundational AI platform behind a growing suite of generative AI products, working with senior AI leaders on systems used by real customers at scale. This role offers deep technical ownership, long-term impact, and an excellent compensation package within a market-leading organisation. INDAM The Portfolio Group are acting on behalf of our client in recruiting for this position.
SALARY & HOURS OF WORK Full Time - 3 days a week (22.5 hours) Salary - Gross £27,500 actual salary £16,500 per annum Term - Permanent Annual Leave - FTE entitlement is 23 days pro rata plus public and bank holidays Pension : Workplace pension contributions of 5% per month will be paid by NUM. About NUMbrella Lane: NUMbrella Lane (NBL) is one of few sex worker-led services in Scotland. It has been operating since 2022 after National Ugly Mugs (NUM) took over aspects of the programming from the charity that ran Umbrella Lane. Since then, the project has evolved to provide in-person health and wellbeing support to Scotland-based sex workers and host events and outings within the community with a focus on community connectivity, reducing isolation and addressing root causes of interpersonal and intersectional violence. Role Summary: The main purpose of the Vocational Support Delivery and Development Assistant is to provide trauma-informed, non-judgemental vocational support to sex workers in Scotland. Support members to access tools, resources and pathways to income stability, career development and community-based opportunities. Key Responsibilities: Deliver 1:1 and group-based vocational support (CVs, learning pathways, financial literacy) in person and online Facilitate workshops and peer-led sessions Run regular in person drop in sessions, responding to community needs Connect members with suitable training, employment, or educational opportunities. Assist with developing bespoke tools and resources in response to feedback Capture member progress via NUM s evaluation frameworks and build a case study library Contribute to cross-team collaboration (casework, mental health, drop-ins) and promote services to members Contribute to the day to day running of NUMBrella Lane, which may look different week to week Base & logistics: Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs, including NUMbrella Lane in Glasgow. Staff work on a hybrid basis, with the balance of home and location based working based on business needs .This role is primarily in person at our Glasgow venue, with occasional travel possible for meetings, events, and outreach. There is some flexibility for working from home on tasks for which a physical presence in the Glasgow base is not required. Essential Skills and Experience: Ability to engage in a confident and empathetic manner with community members facing barriers to accessing mainstream services and employment Facilitation of groups in person and online, including speaking, presenting, leading discussions, requesting feedback, distributing digital and physical resources, and upholding a value-led safer space Ability to work in a team and collaborate with colleagues on shared projects Willingness to switch tasks according to priority, and to undertake a range of logistical, administrative and practical activities to contribute to the day to day running of the services An understanding of and alignment with NUM s core values A commitment to learning and personal skill development Fluent spoken and written English Proficiency in the use of digital platforms such as Zoom, Google Suite, Canva, and Slack You may have developed these skills through employment, self employment, volunteering, education, or community activism. Not having experience in traditional mainstream employment should not discourage you from applying for this role. If you are passionate about NUM s mission to end all forms of violence against sex workers by providing high quality health and wellbeing services to sex workers in Scotland, and you would like to be part of leading change within a passionate work environment, we would love for you to join our team. Please see the attached Job Description & Person Specification document for full job details.
02/04/2026
Full time
SALARY & HOURS OF WORK Full Time - 3 days a week (22.5 hours) Salary - Gross £27,500 actual salary £16,500 per annum Term - Permanent Annual Leave - FTE entitlement is 23 days pro rata plus public and bank holidays Pension : Workplace pension contributions of 5% per month will be paid by NUM. About NUMbrella Lane: NUMbrella Lane (NBL) is one of few sex worker-led services in Scotland. It has been operating since 2022 after National Ugly Mugs (NUM) took over aspects of the programming from the charity that ran Umbrella Lane. Since then, the project has evolved to provide in-person health and wellbeing support to Scotland-based sex workers and host events and outings within the community with a focus on community connectivity, reducing isolation and addressing root causes of interpersonal and intersectional violence. Role Summary: The main purpose of the Vocational Support Delivery and Development Assistant is to provide trauma-informed, non-judgemental vocational support to sex workers in Scotland. Support members to access tools, resources and pathways to income stability, career development and community-based opportunities. Key Responsibilities: Deliver 1:1 and group-based vocational support (CVs, learning pathways, financial literacy) in person and online Facilitate workshops and peer-led sessions Run regular in person drop in sessions, responding to community needs Connect members with suitable training, employment, or educational opportunities. Assist with developing bespoke tools and resources in response to feedback Capture member progress via NUM s evaluation frameworks and build a case study library Contribute to cross-team collaboration (casework, mental health, drop-ins) and promote services to members Contribute to the day to day running of NUMBrella Lane, which may look different week to week Base & logistics: Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs, including NUMbrella Lane in Glasgow. Staff work on a hybrid basis, with the balance of home and location based working based on business needs .This role is primarily in person at our Glasgow venue, with occasional travel possible for meetings, events, and outreach. There is some flexibility for working from home on tasks for which a physical presence in the Glasgow base is not required. Essential Skills and Experience: Ability to engage in a confident and empathetic manner with community members facing barriers to accessing mainstream services and employment Facilitation of groups in person and online, including speaking, presenting, leading discussions, requesting feedback, distributing digital and physical resources, and upholding a value-led safer space Ability to work in a team and collaborate with colleagues on shared projects Willingness to switch tasks according to priority, and to undertake a range of logistical, administrative and practical activities to contribute to the day to day running of the services An understanding of and alignment with NUM s core values A commitment to learning and personal skill development Fluent spoken and written English Proficiency in the use of digital platforms such as Zoom, Google Suite, Canva, and Slack You may have developed these skills through employment, self employment, volunteering, education, or community activism. Not having experience in traditional mainstream employment should not discourage you from applying for this role. If you are passionate about NUM s mission to end all forms of violence against sex workers by providing high quality health and wellbeing services to sex workers in Scotland, and you would like to be part of leading change within a passionate work environment, we would love for you to join our team. Please see the attached Job Description & Person Specification document for full job details.
Job Title: Digital Assistant Project Manager / Junior Project Manager Location: Birmingham Salary: 25,000 - 32,000 Per annum Position: Permanent, Full-Time Job Summary: Trading for over a decade, we are a well-established mobile and web app development agency based in Birmingham's Jewellery Quarter, delivering innovative technology solutions across a range of industry sectors. Depending on your experience, you will join us as either an Assistant Project Manager or a Junior Project Manager within our Project Team. As an Assistant Project Manager, you will support the delivery of projects through coordination, documentation, system updates, and customer communication, while developing the skills required to manage projects independently. You may lead very small, low-risk projects with guidance. As a Junior Project Manager, you will independently manage small projects and take responsibility for delivering small to medium-sized projects - leading client communication, monitoring scope, timelines, and budgets, and proactively identifying and managing risks. Job Role: This role is a great opportunity for you to get experience working in a tech business and gain exposure to many of the coordination tasks required to deliver successful app projects on time and on budget. Based in Birmingham's up-and-coming Jewellery Quarter, the Company specialises in making mobile and web apps for small and medium-sized businesses and is looking for a Digital Project Administrator or Junior Project Manager (depending on experience) to join the Team. You will report into and support the Programme Manager with administrative tasks associated with running projects, communicating with customers, and other general business activities. In addition to this, the Junior Project Manager role will manage small to medium projects with support and guidance. The Company has a culture of learning and understands that you may not have worked within an app development company before and is therefore looking for evidence of transferrable skills that demonstrate you will work well with the team and be capable of carrying out your roles and responsibilities. Deliverables and Responsibilities: Support project delivery by liaising with customers via email and telephone, providing updates and ensuring clear communication. Coordinate and maintain systems, ensuring issues, tasks, and client requests are accurately logged and progressed in a timely manner. Attend internal and external meetings, documenting clear notes, actions, and outcomes. Test the delivery of web and mobile applications from an end-user perspective and ensure client feedback is accurately captured and tracked. Liaise with external suppliers, to coordinate outputs and ensure alignment with project requirements and timelines. Contribute to the creation and maintenance of project documentation, including describing features from wireframes and updating specifications. As an Assistant Project Manager, support the delivery of projects by monitoring progress, identifying risks, and escalating concerns appropriately. As a Junior Project Manager, independently manage small to medium projects from initiation to delivery, ensuring agreed scope, timelines, and communication standards are met. About you: To perform this role well, we believe that someone should be able to demonstrate comfortably: A strong willingness and ability to learn on the job, quickly picking up new skills using available resources and team support. The ability to understand customer requirements, needs, and motivations, and respond in a professional and empathetic manner. Proactive thinking and a problem-solving mindset, with the ability to analyse situations logically. Strong organisational skills, with the ability to prioritise work effectively across multiple projects and deadlines. Clear and professional verbal and written communication skills, including the ability to reason and explain information confidently. A customer-focused approach, delivering high standards of service while remaining fair and balanced. Competence using common productivity tools, including Microsoft Word and Excel (with basic formula knowledge). The company is looking for a demonstrable tech enthusiast. Prior industry experience, University degree, or other relevant further education is desirable, however, is not a firm requirement if you can demonstrate you are tech minded via other means. The job title/pay offered will be proportional to skills, capability, and aptitude. Additional Information: The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Project Administrator, General Admin Assistant, Lead Assistant, Lead Enquiries Assistant, App Project Administrator, App Project Assistant, Project Manager, Project Management, Web Project Administrator, Web Project Assistant, Account Manager, Digital Account Manager, Project Support Analyst, Assistant Project Manager, Junior Project Assistant.
31/03/2026
Full time
Job Title: Digital Assistant Project Manager / Junior Project Manager Location: Birmingham Salary: 25,000 - 32,000 Per annum Position: Permanent, Full-Time Job Summary: Trading for over a decade, we are a well-established mobile and web app development agency based in Birmingham's Jewellery Quarter, delivering innovative technology solutions across a range of industry sectors. Depending on your experience, you will join us as either an Assistant Project Manager or a Junior Project Manager within our Project Team. As an Assistant Project Manager, you will support the delivery of projects through coordination, documentation, system updates, and customer communication, while developing the skills required to manage projects independently. You may lead very small, low-risk projects with guidance. As a Junior Project Manager, you will independently manage small projects and take responsibility for delivering small to medium-sized projects - leading client communication, monitoring scope, timelines, and budgets, and proactively identifying and managing risks. Job Role: This role is a great opportunity for you to get experience working in a tech business and gain exposure to many of the coordination tasks required to deliver successful app projects on time and on budget. Based in Birmingham's up-and-coming Jewellery Quarter, the Company specialises in making mobile and web apps for small and medium-sized businesses and is looking for a Digital Project Administrator or Junior Project Manager (depending on experience) to join the Team. You will report into and support the Programme Manager with administrative tasks associated with running projects, communicating with customers, and other general business activities. In addition to this, the Junior Project Manager role will manage small to medium projects with support and guidance. The Company has a culture of learning and understands that you may not have worked within an app development company before and is therefore looking for evidence of transferrable skills that demonstrate you will work well with the team and be capable of carrying out your roles and responsibilities. Deliverables and Responsibilities: Support project delivery by liaising with customers via email and telephone, providing updates and ensuring clear communication. Coordinate and maintain systems, ensuring issues, tasks, and client requests are accurately logged and progressed in a timely manner. Attend internal and external meetings, documenting clear notes, actions, and outcomes. Test the delivery of web and mobile applications from an end-user perspective and ensure client feedback is accurately captured and tracked. Liaise with external suppliers, to coordinate outputs and ensure alignment with project requirements and timelines. Contribute to the creation and maintenance of project documentation, including describing features from wireframes and updating specifications. As an Assistant Project Manager, support the delivery of projects by monitoring progress, identifying risks, and escalating concerns appropriately. As a Junior Project Manager, independently manage small to medium projects from initiation to delivery, ensuring agreed scope, timelines, and communication standards are met. About you: To perform this role well, we believe that someone should be able to demonstrate comfortably: A strong willingness and ability to learn on the job, quickly picking up new skills using available resources and team support. The ability to understand customer requirements, needs, and motivations, and respond in a professional and empathetic manner. Proactive thinking and a problem-solving mindset, with the ability to analyse situations logically. Strong organisational skills, with the ability to prioritise work effectively across multiple projects and deadlines. Clear and professional verbal and written communication skills, including the ability to reason and explain information confidently. A customer-focused approach, delivering high standards of service while remaining fair and balanced. Competence using common productivity tools, including Microsoft Word and Excel (with basic formula knowledge). The company is looking for a demonstrable tech enthusiast. Prior industry experience, University degree, or other relevant further education is desirable, however, is not a firm requirement if you can demonstrate you are tech minded via other means. The job title/pay offered will be proportional to skills, capability, and aptitude. Additional Information: The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Project Administrator, General Admin Assistant, Lead Assistant, Lead Enquiries Assistant, App Project Administrator, App Project Assistant, Project Manager, Project Management, Web Project Administrator, Web Project Assistant, Account Manager, Digital Account Manager, Project Support Analyst, Assistant Project Manager, Junior Project Assistant.
Role : TPM QA Lead Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Location : London, 2-3 days per week Duration : 12-month contract Rate : .00 A leading global financial services organisation is looking for an experienced TPM QA Lead (Assistant Vice President level) to support the quality assurance of a Third-Party Management (TPM) platform within a large-scale technology and risk environment. This is a hands-on QA leadership role where you will be responsible for ensuring quality across complex workflows, integrations, and regulatory-driven systems. You will work closely with product, engineering, vendor management teams, and external vendors to ensure solutions are thoroughly tested and delivered to a high standard. What you'll be doing: Creating and executing test plans, test cases, and regression packs Performing functional, regression, integration, workflow, UI and basic API testing Validating data flows, business rules, and system behaviour across complex workflows Managing defects, test cycles, and traceability using Jira and Xray Participating in requirements reviews and refining acceptance criteria with product teams Supporting UAT planning and execution Coordinating with external vendors, leading daily calls, and tracking delivery of fixes Ensuring consistent test coverage across system enhancements and regulatory requirements What we're looking for Strong hands-on QA experience in complex systems or enterprise platforms Solid understanding of QA methodologies, SDLC/STLC, and end-to-end testing processes Experience using Jira and Xray for defect and test management Ability to translate requirements into clear, testable scenarios Strong analytical and problem-solving skills with excellent attention to detail Experience validating data using SQL or data reconciliation techniques Comfortable working in Agile / Scrum environments Experience coordinating with vendors or external delivery teams Candidates will ideally show evidence of the above in their CV to be considered please click the " apply " button. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
31/03/2026
Contractor
Role : TPM QA Lead Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Location : London, 2-3 days per week Duration : 12-month contract Rate : .00 A leading global financial services organisation is looking for an experienced TPM QA Lead (Assistant Vice President level) to support the quality assurance of a Third-Party Management (TPM) platform within a large-scale technology and risk environment. This is a hands-on QA leadership role where you will be responsible for ensuring quality across complex workflows, integrations, and regulatory-driven systems. You will work closely with product, engineering, vendor management teams, and external vendors to ensure solutions are thoroughly tested and delivered to a high standard. What you'll be doing: Creating and executing test plans, test cases, and regression packs Performing functional, regression, integration, workflow, UI and basic API testing Validating data flows, business rules, and system behaviour across complex workflows Managing defects, test cycles, and traceability using Jira and Xray Participating in requirements reviews and refining acceptance criteria with product teams Supporting UAT planning and execution Coordinating with external vendors, leading daily calls, and tracking delivery of fixes Ensuring consistent test coverage across system enhancements and regulatory requirements What we're looking for Strong hands-on QA experience in complex systems or enterprise platforms Solid understanding of QA methodologies, SDLC/STLC, and end-to-end testing processes Experience using Jira and Xray for defect and test management Ability to translate requirements into clear, testable scenarios Strong analytical and problem-solving skills with excellent attention to detail Experience validating data using SQL or data reconciliation techniques Comfortable working in Agile / Scrum environments Experience coordinating with vendors or external delivery teams Candidates will ideally show evidence of the above in their CV to be considered please click the " apply " button. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
A fantastic opportunity for an enthusiastic IT Assistant to join a growing organisation and provide IT support across multiple offices. This is a hands-on role supporting over 130 users, assisting with systems, troubleshooting, training, and IT projects. Primarily based at High Wycombe or Marlow, with regular travel to Amersham and London. F ull driving licence and access to your own vehicle required. As the IT Assistant you will be responsible for: Provide 1st and 2nd line IT support for staff, troubleshooting hardware, software, printers, scanners, mobile devices, and tablets Set up workstations and user accounts in a Windows environment with access to multiple sites and applications Train staff on systems, including Microsoft Office and firm-specific software Assist the IT team with projects, system implementations, and reporting, including Power BI and AI solutions Monitor and respond to support queries, ensuring high-quality service delivery Support induction and training for new employees Contribute to continuous technological improvement and maintain awareness of cyber essentials The successful IT Assistant will have the following related skills / experience: Proficient in Windows 10/11, Microsoft Server, Hyper-V, MS Office, Active Directory, and networking Experience with ActionStep, NetDocuments, or advanced P4W/Tikit preferred Proven experience in 1st and 2nd line IT support, handling multiple enquiries efficiently Ability to troubleshoot hardware, software, and network issues Strong communication and interpersonal skills, able to liaise with technical and non-technical staff Collaborative team player with a proactive, self-motivated, "can-do" attitude Committed to delivering excellent service and staying up to date with IT developments Benefits: 25 days Annual Leave Employee reward programme Smart Health - 24/7 virtual GP, health check, mental health support, nutrition consultations, fitness programme Various wellbeing initiatives Personal development programmes Additional holiday for birthday celebrations Additional holiday for Christmas shutdown Life Assurance Flexible working Regular company events
31/03/2026
Full time
A fantastic opportunity for an enthusiastic IT Assistant to join a growing organisation and provide IT support across multiple offices. This is a hands-on role supporting over 130 users, assisting with systems, troubleshooting, training, and IT projects. Primarily based at High Wycombe or Marlow, with regular travel to Amersham and London. F ull driving licence and access to your own vehicle required. As the IT Assistant you will be responsible for: Provide 1st and 2nd line IT support for staff, troubleshooting hardware, software, printers, scanners, mobile devices, and tablets Set up workstations and user accounts in a Windows environment with access to multiple sites and applications Train staff on systems, including Microsoft Office and firm-specific software Assist the IT team with projects, system implementations, and reporting, including Power BI and AI solutions Monitor and respond to support queries, ensuring high-quality service delivery Support induction and training for new employees Contribute to continuous technological improvement and maintain awareness of cyber essentials The successful IT Assistant will have the following related skills / experience: Proficient in Windows 10/11, Microsoft Server, Hyper-V, MS Office, Active Directory, and networking Experience with ActionStep, NetDocuments, or advanced P4W/Tikit preferred Proven experience in 1st and 2nd line IT support, handling multiple enquiries efficiently Ability to troubleshoot hardware, software, and network issues Strong communication and interpersonal skills, able to liaise with technical and non-technical staff Collaborative team player with a proactive, self-motivated, "can-do" attitude Committed to delivering excellent service and staying up to date with IT developments Benefits: 25 days Annual Leave Employee reward programme Smart Health - 24/7 virtual GP, health check, mental health support, nutrition consultations, fitness programme Various wellbeing initiatives Personal development programmes Additional holiday for birthday celebrations Additional holiday for Christmas shutdown Life Assurance Flexible working Regular company events
A fantastic opportunity for an enthusiastic IT Assistant to join a growing organisation and provide IT support across multiple offices. This is a hands-on role supporting over 130 users, assisting with systems, troubleshooting, training, and IT projects. Primarily based at High Wycombe or Marlow, with regular travel to Amersham and London. F ull driving licence and access to your own vehicle required. As the IT Assistant you will be responsible for: Provide 1st and 2nd line IT support for staff, troubleshooting hardware, software, printers, scanners, mobile devices, and tablets Set up workstations and user accounts in a Windows environment with access to multiple sites and applications Train staff on systems, including Microsoft Office and firm-specific software Assist the IT team with projects, system implementations, and reporting, including Power BI and AI solutions Monitor and respond to support queries, ensuring high-quality service delivery Support induction and training for new employees Contribute to continuous technological improvement and maintain awareness of cyber essentials The successful IT Assistant will have the following related skills / experience: Proficient in Windows 10/11, Microsoft Server, Hyper-V, MS Office, Active Directory, and networking Experience with ActionStep, NetDocuments, or advanced P4W/Tikit preferred Proven experience in 1st and 2nd line IT support, handling multiple enquiries efficiently Ability to troubleshoot hardware, software, and network issues Strong communication and interpersonal skills, able to liaise with technical and non-technical staff Collaborative team player with a proactive, self-motivated, "can-do" attitude Committed to delivering excellent service and staying up to date with IT developments Benefits: 25 days Annual Leave Employee reward programme Smart Health - 24/7 virtual GP, health check, mental health support, nutrition consultations, fitness programme Various wellbeing initiatives Personal development programmes Additional holiday for birthday celebrations Additional holiday for Christmas shutdown Life Assurance Flexible working Regular company events
31/03/2026
Full time
A fantastic opportunity for an enthusiastic IT Assistant to join a growing organisation and provide IT support across multiple offices. This is a hands-on role supporting over 130 users, assisting with systems, troubleshooting, training, and IT projects. Primarily based at High Wycombe or Marlow, with regular travel to Amersham and London. F ull driving licence and access to your own vehicle required. As the IT Assistant you will be responsible for: Provide 1st and 2nd line IT support for staff, troubleshooting hardware, software, printers, scanners, mobile devices, and tablets Set up workstations and user accounts in a Windows environment with access to multiple sites and applications Train staff on systems, including Microsoft Office and firm-specific software Assist the IT team with projects, system implementations, and reporting, including Power BI and AI solutions Monitor and respond to support queries, ensuring high-quality service delivery Support induction and training for new employees Contribute to continuous technological improvement and maintain awareness of cyber essentials The successful IT Assistant will have the following related skills / experience: Proficient in Windows 10/11, Microsoft Server, Hyper-V, MS Office, Active Directory, and networking Experience with ActionStep, NetDocuments, or advanced P4W/Tikit preferred Proven experience in 1st and 2nd line IT support, handling multiple enquiries efficiently Ability to troubleshoot hardware, software, and network issues Strong communication and interpersonal skills, able to liaise with technical and non-technical staff Collaborative team player with a proactive, self-motivated, "can-do" attitude Committed to delivering excellent service and staying up to date with IT developments Benefits: 25 days Annual Leave Employee reward programme Smart Health - 24/7 virtual GP, health check, mental health support, nutrition consultations, fitness programme Various wellbeing initiatives Personal development programmes Additional holiday for birthday celebrations Additional holiday for Christmas shutdown Life Assurance Flexible working Regular company events
CBSbutler Holdings Limited trading as CBSbutler
Bristol, Gloucestershire
Associate Project Manager - Cyber Security Bristol (80% Remote / 20% Onsite) 20- 25 per hour (Inside IR35) 12-Month Contract SC Clearance Required The Opportunity We're looking for an Associate Project Manager to support the delivery of high-impact cyber security projects within a fast-paced, collaborative environment. You'll play a key role in driving project outcomes, working closely with cross-functional teams to deliver secure and innovative solutions for defence, government, and public sector clients. This is a great opportunity for someone with early project management experience who is keen to develop their skills on complex, mission-critical programmes. Key Responsibilities Support project planning, budgeting, and forecasting of costs and cash flow Assist in risk and opportunity analysis using ERM or similar methodologies Contribute to bid preparation and internal stakeholder communication Track and report on project changes, ensuring accurate performance monitoring Support the management of the project lifecycle and supply chain activities Work collaboratively within an Integrated Project Team (IPT) What We're Looking For Essential Skills & Experience Experience managing small project work packages or supporting project delivery Strong understanding of budgeting and financial tracking Knowledge of risk management principles (ERM or similar) Ability to communicate effectively within cross-functional teams Familiarity with engineering or project lifecycle phases Proactive mindset with a willingness to learn and improve Desirable Experience working with subcontractors or third-party suppliers Knowledge of IT Service Management frameworks (e.g., ITIL) Project Management qualification (e.g., PMP or equivalent) Security Requirements Active SC Clearance (or eligibility to obtain) is required
31/03/2026
Contractor
Associate Project Manager - Cyber Security Bristol (80% Remote / 20% Onsite) 20- 25 per hour (Inside IR35) 12-Month Contract SC Clearance Required The Opportunity We're looking for an Associate Project Manager to support the delivery of high-impact cyber security projects within a fast-paced, collaborative environment. You'll play a key role in driving project outcomes, working closely with cross-functional teams to deliver secure and innovative solutions for defence, government, and public sector clients. This is a great opportunity for someone with early project management experience who is keen to develop their skills on complex, mission-critical programmes. Key Responsibilities Support project planning, budgeting, and forecasting of costs and cash flow Assist in risk and opportunity analysis using ERM or similar methodologies Contribute to bid preparation and internal stakeholder communication Track and report on project changes, ensuring accurate performance monitoring Support the management of the project lifecycle and supply chain activities Work collaboratively within an Integrated Project Team (IPT) What We're Looking For Essential Skills & Experience Experience managing small project work packages or supporting project delivery Strong understanding of budgeting and financial tracking Knowledge of risk management principles (ERM or similar) Ability to communicate effectively within cross-functional teams Familiarity with engineering or project lifecycle phases Proactive mindset with a willingness to learn and improve Desirable Experience working with subcontractors or third-party suppliers Knowledge of IT Service Management frameworks (e.g., ITIL) Project Management qualification (e.g., PMP or equivalent) Security Requirements Active SC Clearance (or eligibility to obtain) is required
Event Support - Live & Virtual Events Location: Solihull Pay: 200 per day Part-time / Freelance / Zero-hours The Role We are looking for a proactive Event Support professional to assist with live and virtual events. No prior events experience is required - full training will be provided. You will play a key role in ensuring every event runs smoothly, supporting technical operations and providing excellent attendee service. Key Responsibilities Virtual Events: Moderate live chat and assist attendees with technical issues Set up and manage breakout rooms for networking or group discussions Troubleshoot audio, video, and connectivity issues in real time Live Events (Various Locations): Prepare event rooms and set up AV equipment according to presenter needs Support presenters and attendees throughout events Assist with event coordination to ensure smooth delivery General: Collaborate with the event team to execute events seamlessly Track engagement and compile post-event feedback Skills & Experience Technical support, customer service, or event coordination experience Comfortable with AV setup and troubleshooting Familiarity with virtual platforms such as Zoom or Microsoft Teams (preferred but not essential) Strong communication, problem-solving skills, and adaptability Full UK driving licence and willingness to travel occasionally Hours & Pay Part-time / freelance / zero-hours 200 per day Expected hours: 10-37 per week
31/03/2026
Contractor
Event Support - Live & Virtual Events Location: Solihull Pay: 200 per day Part-time / Freelance / Zero-hours The Role We are looking for a proactive Event Support professional to assist with live and virtual events. No prior events experience is required - full training will be provided. You will play a key role in ensuring every event runs smoothly, supporting technical operations and providing excellent attendee service. Key Responsibilities Virtual Events: Moderate live chat and assist attendees with technical issues Set up and manage breakout rooms for networking or group discussions Troubleshoot audio, video, and connectivity issues in real time Live Events (Various Locations): Prepare event rooms and set up AV equipment according to presenter needs Support presenters and attendees throughout events Assist with event coordination to ensure smooth delivery General: Collaborate with the event team to execute events seamlessly Track engagement and compile post-event feedback Skills & Experience Technical support, customer service, or event coordination experience Comfortable with AV setup and troubleshooting Familiarity with virtual platforms such as Zoom or Microsoft Teams (preferred but not essential) Strong communication, problem-solving skills, and adaptability Full UK driving licence and willingness to travel occasionally Hours & Pay Part-time / freelance / zero-hours 200 per day Expected hours: 10-37 per week
Hub Business Development Executive Business Development Multi-Site Private Healthcare Permanent Full time Sutton /Horley Spire is currently looking for an experienced Business Development Executive to join their team on a full-time and permanent basis working across two of our sites, St Anthony's and Gatwick Park Hospitals. Spire St Anthony's Hospital, founded in 1904, delivers care through skilled and dedicated staff working together. With a completed £27m development investment, we provide very high quality healthcare to patients around Sutton, Epsom, Surrey and South London. Spire Gatwick Park Hospital offers world-class care and is part of one of the UK's most respected private hospital groups. With a full multidisciplinary medical team, we're specialists in a wide range of treatments that can be personalised to your needs. As Business Development Executive you will be responsible to provide a range of support functions across the business development landscape including Marketing, Sales and Engagement. The role will support the local growth strategy and business development plans, as well as supporting in the design and execution of the group marketing strategy. Duties and responsibilities: Support the Business Development Director to deliver business development initiatives, education, patient events and communications on time and in line with Hub growth plans Support the Business Development Director in identifying and delivering emerging opportunities in line with the Hub growth strategy, including engaging with Consultants to promote and develop their practice Work with the Business Development Director and Hospital Business Development Manager to promote and developing new services conforming to Spire guidelines. Line manage the Business development assistant (Where applicable) to support in the delivery of the hub based activity Be the subject matter expert on specific projects or initiatives representing the Hub and the Division as an SME Provide support in the organisation and operational management of on and off-site events including some evening/weekend work as necessary Who we're looking for: Competent user of MS Office Understanding of the different marketing channels Exceptional written skills and a keen eye for detail Experience of writing compelling copy for a variety of mediums Excellent proof-reading skills Commercial awareness Excellent interpersonal and communication skills, both written and spoken Proactive, enthusiastic self-starter with the ability to work unsupervised and as part of the Hub team Strong prioritisation and time management skills, with the ability to work under pressure and to deadlines A passion and drive to succeed Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Save an average of £50 per month with our free onsite car park We commit to our employee's well-being through work life balance, on-going development, support and reward Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together We commit to our employees' well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. For us, it's more than just treating patients; it's about looking after people.
31/03/2026
Full time
Hub Business Development Executive Business Development Multi-Site Private Healthcare Permanent Full time Sutton /Horley Spire is currently looking for an experienced Business Development Executive to join their team on a full-time and permanent basis working across two of our sites, St Anthony's and Gatwick Park Hospitals. Spire St Anthony's Hospital, founded in 1904, delivers care through skilled and dedicated staff working together. With a completed £27m development investment, we provide very high quality healthcare to patients around Sutton, Epsom, Surrey and South London. Spire Gatwick Park Hospital offers world-class care and is part of one of the UK's most respected private hospital groups. With a full multidisciplinary medical team, we're specialists in a wide range of treatments that can be personalised to your needs. As Business Development Executive you will be responsible to provide a range of support functions across the business development landscape including Marketing, Sales and Engagement. The role will support the local growth strategy and business development plans, as well as supporting in the design and execution of the group marketing strategy. Duties and responsibilities: Support the Business Development Director to deliver business development initiatives, education, patient events and communications on time and in line with Hub growth plans Support the Business Development Director in identifying and delivering emerging opportunities in line with the Hub growth strategy, including engaging with Consultants to promote and develop their practice Work with the Business Development Director and Hospital Business Development Manager to promote and developing new services conforming to Spire guidelines. Line manage the Business development assistant (Where applicable) to support in the delivery of the hub based activity Be the subject matter expert on specific projects or initiatives representing the Hub and the Division as an SME Provide support in the organisation and operational management of on and off-site events including some evening/weekend work as necessary Who we're looking for: Competent user of MS Office Understanding of the different marketing channels Exceptional written skills and a keen eye for detail Experience of writing compelling copy for a variety of mediums Excellent proof-reading skills Commercial awareness Excellent interpersonal and communication skills, both written and spoken Proactive, enthusiastic self-starter with the ability to work unsupervised and as part of the Hub team Strong prioritisation and time management skills, with the ability to work under pressure and to deadlines A passion and drive to succeed Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Save an average of £50 per month with our free onsite car park We commit to our employee's well-being through work life balance, on-going development, support and reward Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together We commit to our employees' well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. For us, it's more than just treating patients; it's about looking after people.
AVP - Crisis Management (Operational Resilience, Business Continuity, Crisis Simulation, Incident Management, Financial Market Infrastructure) A leading global financial market infrastructure organisation is seeking an Assistant Vice President - Crisis Management to join its Enterprise Resilience function in London. This is a key role supporting the development and delivery of the organisation's crisis management framework, ensuring the business can effectively anticipate, respond to, and recover from major operational, technology, and market disruptions. You will work closely with senior stakeholders across the organisation, including executive leadership, while also engaging with external market participants and industry bodies. The position focuses on strengthening crisis preparedness through governance, scenario design, simulations, and resilience exercises within a highly regulated financial environment. Key Responsibilities Support the development and ongoing improvement of the Crisis Management framework , ensuring alignment with risk appetite and regulatory expectations. Coordinate crisis governance activities, including steering committees, reporting, and board-level materials. Design and deliver crisis simulations, war games, and tabletop exercises covering extreme but plausible disruption scenarios. Maintain crisis documentation including playbooks, manuals, procedures, and training schedules . Assist in the delivery of crisis management training across the organisation. Collaborate with resilience, security, operations, and technology teams on enterprise resilience and operational testing. Contribute to risk analysis and crisis readiness across projects, new services, and operational changes. Support crisis response activities during live events when required. Requirements 5+ years' experience in Crisis Management, Operational Resilience, Business Continuity, or Incident Management within a complex or regulated environment. Experience working within structured crisis response frameworks including preparedness, response coordination, and post-incident reviews. Strong experience designing or facilitating scenario-based simulations or resilience exercises . Ability to communicate complex issues clearly to senior leadership and key stakeholders . Proven ability to operate effectively under pressure and manage high-impact incidents. Strong analytical and problem-solving skills with the ability to assess emerging threats and risks. Desirable Experience within financial services, payments, clearing, settlement, or financial market infrastructure environments . Knowledge of operational resilience regulations and industry standards (eg, PFMI). Certifications in Crisis Management, Business Continuity, Operational Resilience, or Risk Management . This is an excellent opportunity to join a highly critical organisation at the centre of global financial markets, contributing to the resilience of systems supporting significant international financial flows.
30/03/2026
Full time
AVP - Crisis Management (Operational Resilience, Business Continuity, Crisis Simulation, Incident Management, Financial Market Infrastructure) A leading global financial market infrastructure organisation is seeking an Assistant Vice President - Crisis Management to join its Enterprise Resilience function in London. This is a key role supporting the development and delivery of the organisation's crisis management framework, ensuring the business can effectively anticipate, respond to, and recover from major operational, technology, and market disruptions. You will work closely with senior stakeholders across the organisation, including executive leadership, while also engaging with external market participants and industry bodies. The position focuses on strengthening crisis preparedness through governance, scenario design, simulations, and resilience exercises within a highly regulated financial environment. Key Responsibilities Support the development and ongoing improvement of the Crisis Management framework , ensuring alignment with risk appetite and regulatory expectations. Coordinate crisis governance activities, including steering committees, reporting, and board-level materials. Design and deliver crisis simulations, war games, and tabletop exercises covering extreme but plausible disruption scenarios. Maintain crisis documentation including playbooks, manuals, procedures, and training schedules . Assist in the delivery of crisis management training across the organisation. Collaborate with resilience, security, operations, and technology teams on enterprise resilience and operational testing. Contribute to risk analysis and crisis readiness across projects, new services, and operational changes. Support crisis response activities during live events when required. Requirements 5+ years' experience in Crisis Management, Operational Resilience, Business Continuity, or Incident Management within a complex or regulated environment. Experience working within structured crisis response frameworks including preparedness, response coordination, and post-incident reviews. Strong experience designing or facilitating scenario-based simulations or resilience exercises . Ability to communicate complex issues clearly to senior leadership and key stakeholders . Proven ability to operate effectively under pressure and manage high-impact incidents. Strong analytical and problem-solving skills with the ability to assess emerging threats and risks. Desirable Experience within financial services, payments, clearing, settlement, or financial market infrastructure environments . Knowledge of operational resilience regulations and industry standards (eg, PFMI). Certifications in Crisis Management, Business Continuity, Operational Resilience, or Risk Management . This is an excellent opportunity to join a highly critical organisation at the centre of global financial markets, contributing to the resilience of systems supporting significant international financial flows.
Join Barclays as a Product Manager and play a pivotal role in driving CIP's Product Operating Model for Private Cloud while delivering the ServerOS roadmap across Windows and Linux. Acting as the "CEO of the product," you will define and own roadmaps, translate customer needs into engineering priorities, ensure business value and commercial transparency, and shape the long-term strategy. To be successful in this role, you will need the following: Ability to align product decisions with long-term business and technology strategies and ensure commercial viability and technical feasibility across product lines. Proven ability to influence engineers, designers, and senior stakeholders with competing priorities, building trust and alignment across teams to enable cohesive delivery. Ability to leverage analytics to make data-informed decisions, with strong understanding of business context, product fit, and emerging digital technologies. Experience using analytics tools to interpret usage, cost drivers, and performance metrics. Some other highly valued skills may include: Certified Product Owner or Product Manager, with formal or informal training. Experience working in finance, banking, or fintech environments. Hands-on product knowledge, including installation, configuration, troubleshooting, and deployment of applications, engineering on Linux and Windows operating systems, or working with database caching products such as Redis or GridGain. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The successful candidate will be based in Knutsford (Radbroke Hall). Purpose of the role To collaborate with product owners and other technical teams involved in the product development process and utilise their knowledge of the bank's technologies to enact the vision defined in the product roadmap. Accountabilities Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development. Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team. Collaboration with internal stakeholders to gather and prioritise product requirements and features based on business value and feasibility that are well defined, measurable and secure. Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance. Monitoring of product performance to identify opportunities for optimisation that meets the banks performance standards. Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improve product development and delivery. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions. Lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. Identify new directions for assignments and/or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc.) to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
07/10/2025
Full time
Join Barclays as a Product Manager and play a pivotal role in driving CIP's Product Operating Model for Private Cloud while delivering the ServerOS roadmap across Windows and Linux. Acting as the "CEO of the product," you will define and own roadmaps, translate customer needs into engineering priorities, ensure business value and commercial transparency, and shape the long-term strategy. To be successful in this role, you will need the following: Ability to align product decisions with long-term business and technology strategies and ensure commercial viability and technical feasibility across product lines. Proven ability to influence engineers, designers, and senior stakeholders with competing priorities, building trust and alignment across teams to enable cohesive delivery. Ability to leverage analytics to make data-informed decisions, with strong understanding of business context, product fit, and emerging digital technologies. Experience using analytics tools to interpret usage, cost drivers, and performance metrics. Some other highly valued skills may include: Certified Product Owner or Product Manager, with formal or informal training. Experience working in finance, banking, or fintech environments. Hands-on product knowledge, including installation, configuration, troubleshooting, and deployment of applications, engineering on Linux and Windows operating systems, or working with database caching products such as Redis or GridGain. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The successful candidate will be based in Knutsford (Radbroke Hall). Purpose of the role To collaborate with product owners and other technical teams involved in the product development process and utilise their knowledge of the bank's technologies to enact the vision defined in the product roadmap. Accountabilities Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development. Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team. Collaboration with internal stakeholders to gather and prioritise product requirements and features based on business value and feasibility that are well defined, measurable and secure. Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance. Monitoring of product performance to identify opportunities for optimisation that meets the banks performance standards. Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improve product development and delivery. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions. Lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. Identify new directions for assignments and/or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc.) to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Mainframe DB2 System Specialist, where you'll help build and maintain resilient infrastructure platforms supporting vital applications and data systems. Apply cutting-edge engineering and automation to ensure reliability, scalability, and security across our core technologies. To be successful as a Mainframe DB2 System Specialist, you should have experience with: Experienced in the installation, maintenance, and upgrade of the IBM DB2 product and of DB2 related products (DB2 CA, DB2 connect, Data Studio,etc). Excellent understanding of Mainframe operating system tools: - TSO, JCL, REXX,SQL etc. Several years practical experience working as a DB2 Systems Programmer. Strong understanding of system performance and monitoring techniques. Some other highly valued skills may include: Experience with Dev Ops tooling e.g. VS Code, Db2 Developer extensions etc. Experience with z/OSMF. Experience with Broadcom and IBM Db2 tools. Experience with Db2 internal and RACF Security. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Knutsford (preferred)/Glasgow. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
06/10/2025
Full time
Join us at Barclays as a Mainframe DB2 System Specialist, where you'll help build and maintain resilient infrastructure platforms supporting vital applications and data systems. Apply cutting-edge engineering and automation to ensure reliability, scalability, and security across our core technologies. To be successful as a Mainframe DB2 System Specialist, you should have experience with: Experienced in the installation, maintenance, and upgrade of the IBM DB2 product and of DB2 related products (DB2 CA, DB2 connect, Data Studio,etc). Excellent understanding of Mainframe operating system tools: - TSO, JCL, REXX,SQL etc. Several years practical experience working as a DB2 Systems Programmer. Strong understanding of system performance and monitoring techniques. Some other highly valued skills may include: Experience with Dev Ops tooling e.g. VS Code, Db2 Developer extensions etc. Experience with z/OSMF. Experience with Broadcom and IBM Db2 tools. Experience with Db2 internal and RACF Security. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Knutsford (preferred)/Glasgow. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
We have an opportunity for an IT Service Central Delivery Analyst to join our team in Wembley . This is a full time permanent role which will be office based. The starting salary is £29,000 - £35,000 a year depending on experience. The Role: As an IT Service Central Delivery Analyst you will be the gateway for SNG's IT services, making sure that all interactions with customers are accurately logged, prioritised, categorised and resolved or assigned efficiently. You'll be responsible for recording, monitoring and updating our IT tickets, conducting the initial diagnosis and escalating when needed. The role will also involve ensuring our asset database is proactively maintained including asset movement, asset verification and asset incident management as well as onboarding, tagging and the disposal of assets. What we need from you: As an IT Service Central Delivery Analyst you will need experience of working on an IT Service Desk or a Customer Service Desk and be able to communicate with customers in person, by telephone, webchat, email or digital assistant. You will be able to provide technical advice and support relating to Microsoft Windows operating systems, Office 365 (including Teams and SharePoint), remote access, virtual desktops and telephony. We are looking for: A good understanding of hardware knowledge, especially with PCs, printers and other standard desktop/peripheral equipment Experience of troubleshooting and demonstrable problem-solving techniques Great customer service with the ability to communicate with our colleagues, suppliers and end user community Excellent team working, with a focus on delivering resolutions as part of a team What we can offer you: As a member of the IT Service Team you'll be part of a friendly, active and dynamic working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include:• £450 yearly flexible benefit pot to use against benefits of your choice• Flexible working• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)• A chance to buy or sell holiday as part of our flexible benefits package• A generous pension scheme matching up to 12%• Life cover as soon as you join us• You will be a part of our Recognition scheme • A range of wellbeing discounts including Gym Memberships About us: It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn.
06/10/2025
Full time
We have an opportunity for an IT Service Central Delivery Analyst to join our team in Wembley . This is a full time permanent role which will be office based. The starting salary is £29,000 - £35,000 a year depending on experience. The Role: As an IT Service Central Delivery Analyst you will be the gateway for SNG's IT services, making sure that all interactions with customers are accurately logged, prioritised, categorised and resolved or assigned efficiently. You'll be responsible for recording, monitoring and updating our IT tickets, conducting the initial diagnosis and escalating when needed. The role will also involve ensuring our asset database is proactively maintained including asset movement, asset verification and asset incident management as well as onboarding, tagging and the disposal of assets. What we need from you: As an IT Service Central Delivery Analyst you will need experience of working on an IT Service Desk or a Customer Service Desk and be able to communicate with customers in person, by telephone, webchat, email or digital assistant. You will be able to provide technical advice and support relating to Microsoft Windows operating systems, Office 365 (including Teams and SharePoint), remote access, virtual desktops and telephony. We are looking for: A good understanding of hardware knowledge, especially with PCs, printers and other standard desktop/peripheral equipment Experience of troubleshooting and demonstrable problem-solving techniques Great customer service with the ability to communicate with our colleagues, suppliers and end user community Excellent team working, with a focus on delivering resolutions as part of a team What we can offer you: As a member of the IT Service Team you'll be part of a friendly, active and dynamic working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include:• £450 yearly flexible benefit pot to use against benefits of your choice• Flexible working• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)• A chance to buy or sell holiday as part of our flexible benefits package• A generous pension scheme matching up to 12%• Life cover as soon as you join us• You will be a part of our Recognition scheme • A range of wellbeing discounts including Gym Memberships About us: It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn.
We're building something smart - and we're moving fast. Ready to join us? We're not just another consulting company - we're a high-velocity team crafting an AI-driven platform that's reshaping how businesses operate. Built natively on Azure and powered by the latest in Microsoft tech, our solution helps companies deploy intelligent agents, automate workflows, and accelerate innovation at scale. As demand surges for our product, we are currently hiring for a Senior Python Developer with Azure experience and a footing with AI who's ready to move at our speed. If you're passionate about AI, thrive in agile, fast-paced environments, and love turning bold ideas into real-world solutions, this is your moment. You'll join the core team building - a next-generation AI platform that's already helping businesses create and manage powerful automation through models, agents, and reusable templates. Ready to build the future with us? The Role at a Glance: AI / Azure / Python Developer UK Remote Up to £90,000 Benefits include flexible remote work and an environment that values speed, quality, and autonomy. Product / Service: We are an accurate, private & efficient multipurpose automation tool for workflow and documentation. Culture: No red tape, no endless meetings - just real business impact for clients. Work with smart people who care about what they build and providing solutions for customers. Pedigree: Seasoned Founding Team. Our leadership team has spent decades in technology delivery, working through the mega trends of Internet, Public Cloud and now AI. Your Skills: Experience with Azure's native AI stack (including AI Foundry, Search, Cosmos DB, and AKS), strong Python and C# skills, VS Code (ideally with AI tools like Copilot), familiarity with Docker, Kubernetes, and scalable cloud-native architecture, and a track record of working in agile teams using Azure DevOps for CI/CD and automated testing. Who we are: We're redefining how businesses harness the power of artificial intelligence. Our cutting-edge platform helps companies quickly and cost-effectively implement AI strategies that drive real results - from automating workflows to deploying intelligent agents and managing complex AI models at scale. We're not just building tools - we're building the foundation for smarter, faster, and more adaptable enterprises. Key Responsibilities: • Build and deploy AI-first features using Azure AI Foundry, Azure AI Search, Cosmos DB, Docker, and AKS • Design and implement scalable architecture with cloud-native tools alongside a collaborative, fast-moving team • Code primarily in Python and C# - with bonus points if you can jump into React.js when needed • Speed up development using Visual Studio Code with GitHub Copilot (or your preferred AI coding assistant) • Work in a tight feedback loop: branch, commit, pull, test, and ship - all through Azure DevOps • Write clean, tested, production-ready code - unit testing is second nature, not an afterthought • Participate in focused sprints and daily standups - we work lean, iterate fast, and learn as we go What You'll Bring to the Team: • Proven experience with Azure's native AI stack, including AI Foundry, Azure Search, Cosmos DB, and AKS • Strong programming skills in Python and C#, with a focus on writing clean, maintainable, and well-structured code • Proficiency in Visual Studio Code, ideally with tools like GitHub Copilot or other AI-assisted development extensions • Solid understanding of Docker, Kubernetes, and modern cloud-native architectural patterns • Hands-on experience working in agile teams, with deep familiarity in CI/CD workflows, branching strategies, pull requests, and test automation using Azure DevOps • An agile, curious mindset - adaptable, collaborative, and eager to explore new ideas and technologies Bonus Points For: • Experience building user interfaces with React.js • A passion for experimenting with emerging AI tools and frameworks Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
04/10/2025
Full time
We're building something smart - and we're moving fast. Ready to join us? We're not just another consulting company - we're a high-velocity team crafting an AI-driven platform that's reshaping how businesses operate. Built natively on Azure and powered by the latest in Microsoft tech, our solution helps companies deploy intelligent agents, automate workflows, and accelerate innovation at scale. As demand surges for our product, we are currently hiring for a Senior Python Developer with Azure experience and a footing with AI who's ready to move at our speed. If you're passionate about AI, thrive in agile, fast-paced environments, and love turning bold ideas into real-world solutions, this is your moment. You'll join the core team building - a next-generation AI platform that's already helping businesses create and manage powerful automation through models, agents, and reusable templates. Ready to build the future with us? The Role at a Glance: AI / Azure / Python Developer UK Remote Up to £90,000 Benefits include flexible remote work and an environment that values speed, quality, and autonomy. Product / Service: We are an accurate, private & efficient multipurpose automation tool for workflow and documentation. Culture: No red tape, no endless meetings - just real business impact for clients. Work with smart people who care about what they build and providing solutions for customers. Pedigree: Seasoned Founding Team. Our leadership team has spent decades in technology delivery, working through the mega trends of Internet, Public Cloud and now AI. Your Skills: Experience with Azure's native AI stack (including AI Foundry, Search, Cosmos DB, and AKS), strong Python and C# skills, VS Code (ideally with AI tools like Copilot), familiarity with Docker, Kubernetes, and scalable cloud-native architecture, and a track record of working in agile teams using Azure DevOps for CI/CD and automated testing. Who we are: We're redefining how businesses harness the power of artificial intelligence. Our cutting-edge platform helps companies quickly and cost-effectively implement AI strategies that drive real results - from automating workflows to deploying intelligent agents and managing complex AI models at scale. We're not just building tools - we're building the foundation for smarter, faster, and more adaptable enterprises. Key Responsibilities: • Build and deploy AI-first features using Azure AI Foundry, Azure AI Search, Cosmos DB, Docker, and AKS • Design and implement scalable architecture with cloud-native tools alongside a collaborative, fast-moving team • Code primarily in Python and C# - with bonus points if you can jump into React.js when needed • Speed up development using Visual Studio Code with GitHub Copilot (or your preferred AI coding assistant) • Work in a tight feedback loop: branch, commit, pull, test, and ship - all through Azure DevOps • Write clean, tested, production-ready code - unit testing is second nature, not an afterthought • Participate in focused sprints and daily standups - we work lean, iterate fast, and learn as we go What You'll Bring to the Team: • Proven experience with Azure's native AI stack, including AI Foundry, Azure Search, Cosmos DB, and AKS • Strong programming skills in Python and C#, with a focus on writing clean, maintainable, and well-structured code • Proficiency in Visual Studio Code, ideally with tools like GitHub Copilot or other AI-assisted development extensions • Solid understanding of Docker, Kubernetes, and modern cloud-native architectural patterns • Hands-on experience working in agile teams, with deep familiarity in CI/CD workflows, branching strategies, pull requests, and test automation using Azure DevOps • An agile, curious mindset - adaptable, collaborative, and eager to explore new ideas and technologies Bonus Points For: • Experience building user interfaces with React.js • A passion for experimenting with emerging AI tools and frameworks Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
IT Assistant Support Officer Location - East Sussex Hourly Rate - 14 Duration - 3 Months initially Ir35 - Inside (Must use an umbrella company) We are seeking an Assistant ITS Support Officer to join our Customer Services Team within IT Services. This is a great opportunity to support staff and students by delivering a high-profile "Expert Helpdesk" service. About the Role You will contribute to the day-to-day delivery and support of a wide range of ICT services, including incident management, service requests, and first-stage problem resolution. Working closely with colleagues across IT Services, you'll help ensure users have an excellent experience while making the most of our technology. Key Responsibilities Provide front-line IT support, advice, and guidance to staff and students. Diagnose and resolve issues with devices, applications, networking, AV equipment, and collaboration tools. Record and track incidents and service requests, escalating when necessary. Maintain knowledge base articles and contribute to customer communications. Support continuous improvement through feedback and collaboration with the wider team. About You Strong communication and interpersonal skills with the ability to build rapport quickly. Good organisational skills and a flexible approach to working. Ability to work collaboratively as part of a team. Basic technical knowledge of IT systems, devices, and applications. A commitment to providing excellent customer service. Desirable skills: Prior experience in IT support, knowledge of Windows/Mac/Linux, mobile devices, AV technologies, and enterprise software such as Microsoft Office, G-Suite, or Box.
04/10/2025
Contractor
IT Assistant Support Officer Location - East Sussex Hourly Rate - 14 Duration - 3 Months initially Ir35 - Inside (Must use an umbrella company) We are seeking an Assistant ITS Support Officer to join our Customer Services Team within IT Services. This is a great opportunity to support staff and students by delivering a high-profile "Expert Helpdesk" service. About the Role You will contribute to the day-to-day delivery and support of a wide range of ICT services, including incident management, service requests, and first-stage problem resolution. Working closely with colleagues across IT Services, you'll help ensure users have an excellent experience while making the most of our technology. Key Responsibilities Provide front-line IT support, advice, and guidance to staff and students. Diagnose and resolve issues with devices, applications, networking, AV equipment, and collaboration tools. Record and track incidents and service requests, escalating when necessary. Maintain knowledge base articles and contribute to customer communications. Support continuous improvement through feedback and collaboration with the wider team. About You Strong communication and interpersonal skills with the ability to build rapport quickly. Good organisational skills and a flexible approach to working. Ability to work collaboratively as part of a team. Basic technical knowledge of IT systems, devices, and applications. A commitment to providing excellent customer service. Desirable skills: Prior experience in IT support, knowledge of Windows/Mac/Linux, mobile devices, AV technologies, and enterprise software such as Microsoft Office, G-Suite, or Box.
We are currently recruiting a Software Project Delivery role for a software development business based in Bridgwater. This role is crucial in supporting the business deliver software projects on time as well as providing first line support to customers throughout and after implementation.The ideal candidate will have experience working with software systems, in particular business and ERP systems. Perhaps coming from a software support background and looking to move into project work.Key duties include: Ensure that software services projects are scheduled, and project managers are supported to achieve implementation to time, cost, quality and to meet client delivery requirements Ensure that project managers are aware of all changes to client requirements and such changes are incorporated into projects plans and delivery schedules. Act as first line support to software customers, acting as a triage for the development team. Ensuring urgent cases get the required prioritisation. Be responsible for customer feedback surveys, providing analysis for management Ensure that any additional commercial opportunities with existing customers are optimised and that positive customer relationships are maintained. Lead on delivery of Customer Satisfaction data collection, root cause analysis of results and staff training for Software Services teams. Ad-hoc duties as required This role would lend itself to someone who highly organised and likes to be involved in all aspects of a project lifecycle.There is a full job description to review for this opportunity so If this role offers the type of challenge you are looking for in your career then apply to us to manage your recruitment process and we will help you every step of the way.Change Recruitment Services Limited provides services as an Agency and an Employment Business, and is committed to equal opportunities for all candidat
03/10/2025
Full time
We are currently recruiting a Software Project Delivery role for a software development business based in Bridgwater. This role is crucial in supporting the business deliver software projects on time as well as providing first line support to customers throughout and after implementation.The ideal candidate will have experience working with software systems, in particular business and ERP systems. Perhaps coming from a software support background and looking to move into project work.Key duties include: Ensure that software services projects are scheduled, and project managers are supported to achieve implementation to time, cost, quality and to meet client delivery requirements Ensure that project managers are aware of all changes to client requirements and such changes are incorporated into projects plans and delivery schedules. Act as first line support to software customers, acting as a triage for the development team. Ensuring urgent cases get the required prioritisation. Be responsible for customer feedback surveys, providing analysis for management Ensure that any additional commercial opportunities with existing customers are optimised and that positive customer relationships are maintained. Lead on delivery of Customer Satisfaction data collection, root cause analysis of results and staff training for Software Services teams. Ad-hoc duties as required This role would lend itself to someone who highly organised and likes to be involved in all aspects of a project lifecycle.There is a full job description to review for this opportunity so If this role offers the type of challenge you are looking for in your career then apply to us to manage your recruitment process and we will help you every step of the way.Change Recruitment Services Limited provides services as an Agency and an Employment Business, and is committed to equal opportunities for all candidat
College of Sexual and Reproductive Healthcare (CoSRH)
Job Title: Membership and Workforce Assistant Job Type: Permanent Hours: 21 hours per week (based on a FTE of 35) Department: Membership and Marketing Salary: Pro rata £16,396.78 (based on FTE £27,327.96) Reports to: Director of Membership, Marketing and Digital Location: Hybrid CoSRH Office (London Bridge) and home working. Who we are: The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. Can you help us? We are seeking a dedicated and organised administrator to support our membership and workforce initiatives. The sexual and reproductive health (SRH) workforce is comprised of doctors, nurses and allied practitioners who deliver high quality care across the UK and beyond. The CoSRH Membership and Workforce Assistant will support the needs of this workforce, supporting the delivery our Workforce Action Plan in partnership with the Director of Membership, Marketing and Digital and the Vice President of Membership and Workforce. You will lead on the administration of regular committee meetings in the Membership and Workforce portfolio, support the progress of key initiatives and coordinate responses to workforce-focused queries from our membership. The role reports into the Director of Membership, Marketing and Digital. The role: Administration of the Membership and Workforce Board of Council Lead on administration of the Membership and Workforce Board of Council and its sub-committees, including setting meeting dates, sending invitations, preparing papers, taking minutes and actions, and dealing with queries. Supporting with actions arising from the Board, including supporting the development of projects and programmes as directed by the Board. Supporting the Direct of Membership, Marketing and Digital in coordinating responses to queries from the Membership and Workforce Board of Council. Administration of key workforce processes To act as the main point of contact for clinicians looking to recruit new SRH professionals o and wish to have their job descriptions reviewed by the CoSRH. o and require representation from the CoSRH on relevant interviews Managing these key processes and ensuring documentation is saved, recorded and monitored. Respond to workforce-focused member queries Support the effective use of the CoSRH Member Portal for committee support through gaining expert knowledge of the CoSRH Customer Relationship Management (CRM) Provide feedback and advice on members use of the Member Portal other digital platforms on an ad hoc basis. Administration and support of the CoSRH Mentoring Scheme To act as a key point of contact and support for our forthcoming mentoring scheme, resolving member queries and ensuring the smooth running of the scheme. Provide support as a system administrator, using dedicated member mentoring software to ensure a high-quality mentoring experience. Other tasks as directed by the Director of Membership, Marketing and Digital From time-to-time the role-holder will be required to perform other tasks as reasonably allocated by the line manager. This may include responding to general member queries at busy times, with full support and training provided. You will be: Organised and systematic in your approach Diligent and commit meticulous attention to detail to tasks An excellent communicator A proactive and collaborative team worker Efficient and able to effectively manage a busy workload Flexible and adaptable Able to use a range of digital systems to an intermediate level Willing to learn about the SRH workforce and training pathways You will have: A-Level or equivalent Proficiency in using Microsoft office programmes Proficiency in using digital systems (e.g. customer relationship management systems (CRM), Learning Management Systems (LMS) and similar databases) Knowledge of data protection and compliance requirements You will have experience of: Committee administration and diary management Using a CRM and other databases to manage data and information Servicing and supporting committees, including scheduling meetings, preparing agendas and taking minutes Good stakeholder and customer management skills Working under your own direction (Desirable) Knowledge or experience of working in the NHS or in a clinical setting (Desirable) Administrative experience in a healthcare environment Join our team and contribute to the successful support of the SRH workforce, in the UK and around the world, driving positive change in sexual and reproductive healthcare. Apply now and be part of our mission to improve patient care and professional practice. NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa. We will offer you: We offer a range of benefits at FSRH to support staff wellbeing, including: 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years. Birthday leave Flexible working culture Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme. Employee Assistance Programme (EAP) Employee discounts portal Free Lunch Thursday Interest free season ticket travel loans Childcare vouchers Enhanced maternity, paternity & adoption pay Free eye tests To Apply Deadline for applications is Friday 24th October . Interviews are likely to take place in early November. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you. We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this. NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
03/10/2025
Full time
Job Title: Membership and Workforce Assistant Job Type: Permanent Hours: 21 hours per week (based on a FTE of 35) Department: Membership and Marketing Salary: Pro rata £16,396.78 (based on FTE £27,327.96) Reports to: Director of Membership, Marketing and Digital Location: Hybrid CoSRH Office (London Bridge) and home working. Who we are: The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. Can you help us? We are seeking a dedicated and organised administrator to support our membership and workforce initiatives. The sexual and reproductive health (SRH) workforce is comprised of doctors, nurses and allied practitioners who deliver high quality care across the UK and beyond. The CoSRH Membership and Workforce Assistant will support the needs of this workforce, supporting the delivery our Workforce Action Plan in partnership with the Director of Membership, Marketing and Digital and the Vice President of Membership and Workforce. You will lead on the administration of regular committee meetings in the Membership and Workforce portfolio, support the progress of key initiatives and coordinate responses to workforce-focused queries from our membership. The role reports into the Director of Membership, Marketing and Digital. The role: Administration of the Membership and Workforce Board of Council Lead on administration of the Membership and Workforce Board of Council and its sub-committees, including setting meeting dates, sending invitations, preparing papers, taking minutes and actions, and dealing with queries. Supporting with actions arising from the Board, including supporting the development of projects and programmes as directed by the Board. Supporting the Direct of Membership, Marketing and Digital in coordinating responses to queries from the Membership and Workforce Board of Council. Administration of key workforce processes To act as the main point of contact for clinicians looking to recruit new SRH professionals o and wish to have their job descriptions reviewed by the CoSRH. o and require representation from the CoSRH on relevant interviews Managing these key processes and ensuring documentation is saved, recorded and monitored. Respond to workforce-focused member queries Support the effective use of the CoSRH Member Portal for committee support through gaining expert knowledge of the CoSRH Customer Relationship Management (CRM) Provide feedback and advice on members use of the Member Portal other digital platforms on an ad hoc basis. Administration and support of the CoSRH Mentoring Scheme To act as a key point of contact and support for our forthcoming mentoring scheme, resolving member queries and ensuring the smooth running of the scheme. Provide support as a system administrator, using dedicated member mentoring software to ensure a high-quality mentoring experience. Other tasks as directed by the Director of Membership, Marketing and Digital From time-to-time the role-holder will be required to perform other tasks as reasonably allocated by the line manager. This may include responding to general member queries at busy times, with full support and training provided. You will be: Organised and systematic in your approach Diligent and commit meticulous attention to detail to tasks An excellent communicator A proactive and collaborative team worker Efficient and able to effectively manage a busy workload Flexible and adaptable Able to use a range of digital systems to an intermediate level Willing to learn about the SRH workforce and training pathways You will have: A-Level or equivalent Proficiency in using Microsoft office programmes Proficiency in using digital systems (e.g. customer relationship management systems (CRM), Learning Management Systems (LMS) and similar databases) Knowledge of data protection and compliance requirements You will have experience of: Committee administration and diary management Using a CRM and other databases to manage data and information Servicing and supporting committees, including scheduling meetings, preparing agendas and taking minutes Good stakeholder and customer management skills Working under your own direction (Desirable) Knowledge or experience of working in the NHS or in a clinical setting (Desirable) Administrative experience in a healthcare environment Join our team and contribute to the successful support of the SRH workforce, in the UK and around the world, driving positive change in sexual and reproductive healthcare. Apply now and be part of our mission to improve patient care and professional practice. NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa. We will offer you: We offer a range of benefits at FSRH to support staff wellbeing, including: 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years. Birthday leave Flexible working culture Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme. Employee Assistance Programme (EAP) Employee discounts portal Free Lunch Thursday Interest free season ticket travel loans Childcare vouchers Enhanced maternity, paternity & adoption pay Free eye tests To Apply Deadline for applications is Friday 24th October . Interviews are likely to take place in early November. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you. We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this. NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
IT Assistant Support Officer Location - East Sussex Hourly Rate - £14 Duration - 3 Months initially Ir35 - Inside (Must use an umbrella company) We are seeking an Assistant ITS Support Officer to join our Customer Services Team within IT Services. This is a great opportunity to support staff and students by delivering a high-profile "Expert Helpdesk" service. About the Role You will contribute to the day-to-day delivery and support of a wide range of ICT services, including incident management, service requests, and first-stage problem resolution. Working closely with colleagues across IT Services, you'll help ensure users have an excellent experience while making the most of our technology. Key Responsibilities Provide front-line IT support, advice, and guidance to staff and students. Diagnose and resolve issues with devices, applications, networking, AV equipment, and collaboration tools. Record and track incidents and service requests, escalating when necessary. Maintain knowledge base articles and contribute to customer communications. Support continuous improvement through feedback and collaboration with the wider team. About You Strong communication and interpersonal skills with the ability to build rapport quickly. Good organisational skills and a flexible approach to working. Ability to work collaboratively as part of a team. Basic technical knowledge of IT systems, devices, and applications. A commitment to providing excellent customer service. Desirable skills: Prior experience in IT support, knowledge of Windows/Mac/Linux, mobile devices, AV technologies, and enterprise software such as Microsoft Office, G-Suite, or Box.
03/10/2025
Full time
IT Assistant Support Officer Location - East Sussex Hourly Rate - £14 Duration - 3 Months initially Ir35 - Inside (Must use an umbrella company) We are seeking an Assistant ITS Support Officer to join our Customer Services Team within IT Services. This is a great opportunity to support staff and students by delivering a high-profile "Expert Helpdesk" service. About the Role You will contribute to the day-to-day delivery and support of a wide range of ICT services, including incident management, service requests, and first-stage problem resolution. Working closely with colleagues across IT Services, you'll help ensure users have an excellent experience while making the most of our technology. Key Responsibilities Provide front-line IT support, advice, and guidance to staff and students. Diagnose and resolve issues with devices, applications, networking, AV equipment, and collaboration tools. Record and track incidents and service requests, escalating when necessary. Maintain knowledge base articles and contribute to customer communications. Support continuous improvement through feedback and collaboration with the wider team. About You Strong communication and interpersonal skills with the ability to build rapport quickly. Good organisational skills and a flexible approach to working. Ability to work collaboratively as part of a team. Basic technical knowledge of IT systems, devices, and applications. A commitment to providing excellent customer service. Desirable skills: Prior experience in IT support, knowledge of Windows/Mac/Linux, mobile devices, AV technologies, and enterprise software such as Microsoft Office, G-Suite, or Box.
Gemini Wealth Management Limited
Sutton Coldfield, West Midlands
Job Title : Technical Support Analyst Location : Sutton Coldfield Salary : £30,000 to £35,000 per annum, depending on experience Job Type : Full-time, Permanent About us : Established in 2006, Gemini Wealth Group is an award-winning independent financial advisory firm based in Sutton Coldfield. Our mission is to be the 'go-to' business for financial advice and planning by building a team of like-minded professionals who embody our core values of innovation, integrity, honesty, and transparency. We pride ourselves on providing comprehensive in-house solutions and unbiased, expert advice to support individuals and families on their financial journey. We offer services in investment advice, retirement planning, tax mitigation, and asset protection, ensuring that we help our clients achieve their financial goals. About the role : We are seeking a detail-oriented and proactive Technical Support Analyst to join our team. This role is crucial in providing technical support to our financial advisers, outsourced paraplanning provider, and compliance team. You will play a key role in ensuring the efficient delivery of high-quality client services and financial advice processes. Your responsibilities will include: Providing technical support to the financial adviser team Calculating and assessing Capital Gains Tax (CGT) liabilities on investment disposals and chargeable event gains for investment bonds Supporting pension income calculations, including assessing lifetime allowance (LTA) positions and annual allowance usage Assisting in the creation and maintenance of detailed cashflow modelling reports using tools such as Voyant Gathering, verifying, and analysing client data, including fact finds, policy information, and valuations Liaising with product providers and platforms to obtain information and quotes Monitoring workflow to ensure tasks are completed within service level agreements and compliance requirements Maintaining accurate and compliant client records in CRM and back-office systems, such as Intelligent Office Supporting the compliance team to ensure all documentation and advice processes adhere to FCA regulations Contributing to the continuous improvement of operational processes and documentation standards Acting as a point of contact for adviser queries regarding technical matters About you : Previous experience in a technical support or administrative role within an Independent Financial Adviser (IFA), wealth management, or financial planning firm A good understanding of financial products, including pensions, ISAs, bonds, and protection policies Working knowledge of FCA regulations and financial planning compliance requirements Proficiency in financial planning software (e.g., Intelligent Office, Voyant) and the Microsoft Office Suite Strong analytical, organizational, and time management skills Excellent attention to detail with a commitment to delivering high-quality work Effective written and verbal communication skills Ability to work both independently and collaboratively in a fast-paced environment Desirable : A Certificate in Financial Services or working towards a CII Diploma in Regulated Financial Planning. Experience with cashflow modelling tools What we offer : A competitive salary and benefits package The opportunity to work within a supportive and growing IFA environment Career progression and professional development support A collaborative and ethical company culture If this role sounds suitable for you, please click apply so submit your CV and Cover Letter. Candidates with experience of; Trainee Paraplanner, Financial Planning Assistant, Wealth Management Assistant, IFA Administrator, Financial Administrator, IFA Technical Administrator, Wealth Management Administrator also be considered for this role.
03/10/2025
Full time
Job Title : Technical Support Analyst Location : Sutton Coldfield Salary : £30,000 to £35,000 per annum, depending on experience Job Type : Full-time, Permanent About us : Established in 2006, Gemini Wealth Group is an award-winning independent financial advisory firm based in Sutton Coldfield. Our mission is to be the 'go-to' business for financial advice and planning by building a team of like-minded professionals who embody our core values of innovation, integrity, honesty, and transparency. We pride ourselves on providing comprehensive in-house solutions and unbiased, expert advice to support individuals and families on their financial journey. We offer services in investment advice, retirement planning, tax mitigation, and asset protection, ensuring that we help our clients achieve their financial goals. About the role : We are seeking a detail-oriented and proactive Technical Support Analyst to join our team. This role is crucial in providing technical support to our financial advisers, outsourced paraplanning provider, and compliance team. You will play a key role in ensuring the efficient delivery of high-quality client services and financial advice processes. Your responsibilities will include: Providing technical support to the financial adviser team Calculating and assessing Capital Gains Tax (CGT) liabilities on investment disposals and chargeable event gains for investment bonds Supporting pension income calculations, including assessing lifetime allowance (LTA) positions and annual allowance usage Assisting in the creation and maintenance of detailed cashflow modelling reports using tools such as Voyant Gathering, verifying, and analysing client data, including fact finds, policy information, and valuations Liaising with product providers and platforms to obtain information and quotes Monitoring workflow to ensure tasks are completed within service level agreements and compliance requirements Maintaining accurate and compliant client records in CRM and back-office systems, such as Intelligent Office Supporting the compliance team to ensure all documentation and advice processes adhere to FCA regulations Contributing to the continuous improvement of operational processes and documentation standards Acting as a point of contact for adviser queries regarding technical matters About you : Previous experience in a technical support or administrative role within an Independent Financial Adviser (IFA), wealth management, or financial planning firm A good understanding of financial products, including pensions, ISAs, bonds, and protection policies Working knowledge of FCA regulations and financial planning compliance requirements Proficiency in financial planning software (e.g., Intelligent Office, Voyant) and the Microsoft Office Suite Strong analytical, organizational, and time management skills Excellent attention to detail with a commitment to delivering high-quality work Effective written and verbal communication skills Ability to work both independently and collaboratively in a fast-paced environment Desirable : A Certificate in Financial Services or working towards a CII Diploma in Regulated Financial Planning. Experience with cashflow modelling tools What we offer : A competitive salary and benefits package The opportunity to work within a supportive and growing IFA environment Career progression and professional development support A collaborative and ethical company culture If this role sounds suitable for you, please click apply so submit your CV and Cover Letter. Candidates with experience of; Trainee Paraplanner, Financial Planning Assistant, Wealth Management Assistant, IFA Administrator, Financial Administrator, IFA Technical Administrator, Wealth Management Administrator also be considered for this role.
Senior Data Officer Roles at Academic Registry Location: Bath Grade: 7 (38K-46K) Job Type: Full-time We are seeking three Senior Data Officers to join the Student Data & Statutory Reporting team within the Academic Registry. These roles are crucial in supporting the Assistant Registrar by preparing major data returns to statutory bodies such as the Office for Students (OfS), the Higher Education Statistics Agency (HESA), and the Student Loans Company (SLC). Additionally, these positions involve providing a wide range of management information and data analysis for both internal and external audiences. Roles Available: Senior Data Officer (Data Analysis) - Focus on leading student data analysis projects. Senior Data Officer (Projects) - Lead on various projects supporting student data analysis and statutory reporting. Senior Data Officer (Student Data & Statutory Reporting) - Specialize in the preparation of data returns and providing expert advice. Day-to-Day Responsibilities: Work collectively to prioritise tasks effectively, maintaining autonomy in daily operations. Support the preparation of data returns to statutory bodies and manage internal data requests. Lead specific projects or tasks, identifying opportunities for service enhancement. Provide support, coordination, and delivery for strategic and operational projects within the Academic Registry. Offer guidance and supervision to Registry Services Assistants and potentially line manage colleagues within the department. Required Skills & Qualifications: Proven experience in data management, analysis, or reporting within an educational or similar professional setting. Strong analytical skills with the ability to manage large datasets and extract meaningful insights. Excellent organisational and project management skills, capable of leading initiatives and managing multiple priorities. Effective communication skills, with proficiency in presenting complex data in an understandable format. Experience in supervising or managing staff is desirable. Special Conditions: Flexibility to work beyond normal hours during peak times. Restrictions on taking annual leave during peak workload periods may apply. Benefits: Competitive salary and pension scheme. Opportunities for professional development and training. Access to university facilities and resources. To apply for one of these Senior Data Officer positions, please submit your CV
02/10/2025
Full time
Senior Data Officer Roles at Academic Registry Location: Bath Grade: 7 (38K-46K) Job Type: Full-time We are seeking three Senior Data Officers to join the Student Data & Statutory Reporting team within the Academic Registry. These roles are crucial in supporting the Assistant Registrar by preparing major data returns to statutory bodies such as the Office for Students (OfS), the Higher Education Statistics Agency (HESA), and the Student Loans Company (SLC). Additionally, these positions involve providing a wide range of management information and data analysis for both internal and external audiences. Roles Available: Senior Data Officer (Data Analysis) - Focus on leading student data analysis projects. Senior Data Officer (Projects) - Lead on various projects supporting student data analysis and statutory reporting. Senior Data Officer (Student Data & Statutory Reporting) - Specialize in the preparation of data returns and providing expert advice. Day-to-Day Responsibilities: Work collectively to prioritise tasks effectively, maintaining autonomy in daily operations. Support the preparation of data returns to statutory bodies and manage internal data requests. Lead specific projects or tasks, identifying opportunities for service enhancement. Provide support, coordination, and delivery for strategic and operational projects within the Academic Registry. Offer guidance and supervision to Registry Services Assistants and potentially line manage colleagues within the department. Required Skills & Qualifications: Proven experience in data management, analysis, or reporting within an educational or similar professional setting. Strong analytical skills with the ability to manage large datasets and extract meaningful insights. Excellent organisational and project management skills, capable of leading initiatives and managing multiple priorities. Effective communication skills, with proficiency in presenting complex data in an understandable format. Experience in supervising or managing staff is desirable. Special Conditions: Flexibility to work beyond normal hours during peak times. Restrictions on taking annual leave during peak workload periods may apply. Benefits: Competitive salary and pension scheme. Opportunities for professional development and training. Access to university facilities and resources. To apply for one of these Senior Data Officer positions, please submit your CV
