Lead Application Support Analysts
Title: Lead Application Support Analysts
Contract Type: Permanent, Full-Time, 35 hours
Salary: Starting from £65,913 per annum (London weighted salary) or £57,900 per annum (Regional salary), dependant on experience
Grade: 11
Reporting Office: Manchester, Trafford
Closing Date: 26th May 2026
Interview Dates : Stage 1 - MS Teams: 4th & 5th June, Stage 2 – Face to Face: 11th & 12th June 2026
Please click here for the role profile - Lead Application Support Analyst Role Profile.docx
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.
Join our Business Applications Team at L&Q:
We have an exciting new opportunity as we are recruiting for a Lead Application Support Analyst to support the next stages of the Transformation programme and to join us at an exciting time of change at L&Q. Our Business Applications team is implementing a new Target Operating Model, and the team is being increased to support this journey, this role forms part of that process. We continuously invest, grow, and transform our business to provide a better service to customers old and new. As the Lead Application Support Analyst, you will have overall accountability for the applications in your team’s portfolio, ensuring that they are supported, performant and always meet the business needs. This is a management role, so we are looking for previous management experience. You will report into an Application Services Manager and manage a team of 3-6 Support Analysts and a portfolio of up to 50 applications.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Providing second line support for applications within the portfolio and working with suppliers and/or in house squads for 3rd line and other support and maintenance tasks. Potentially undertakes 3rd line support where appropriate.
Available for out of hours support as per business need.
Working closely with suppliers to manage and resolve 3rd line incidents and monitor supplier delivery against SLA.
Monitoring supplier release and upgrade schedules and ensuring that these are scheduled and rolled out so that applications are always on supported versions and platforms. Working with all teams to make sure there are no conflicts.
Working with the contract management team to support the register of contracts and contract end dates and ensures that renewals and procurements are flagged in plenty of time.
Leading and managing a team of Support Analysts, being part of the support rota in ServiceNow monitoring, actioning, allocating work and responsibilities across the team, ensuring that there is always adequate cover in place and assuring the work of team members.
Being an integral member of the Application Management and Support Leadership Team. Supporting the Head of Applications Management and Support in day-to-day management of the function and in developing a vision and driving the function forward.
To be available to work with the Transformation programme, working with colleagues across Transformation, business users, internal /external stakeholders and Technology.
Building close relationships with Business Stakeholders and Suppliers.
Acting as the SME for given applications, supporting technology and business colleagues, and providing advice and guidance as required.
Maintaining the applications strategy and roadmap.
Taking ownership of major incidents ensuring they are resolved in a timely manner.
Internal and external Service Reviews.
What you'll bring:
Previous experience in a lead role in Applications Management & Support, ideally working in a similar role in medium-large IT organisation.
Strong background Service Management.
Strong working knowledge of the Microsoft Operating environment and system.
Strong Technical understanding of at least one of the core L&Q platforms (D365, Sitecore, Keystone, Total Mobile, NEC).
Ability to explain technical issues to those with non-technical backgrounds. Strong written, and oral English, with the ability to advise, and inform in a consultative manner.
Strong organisational and management skills, including the prioritisation of workload able to work under pressure.
Experience leading and line managing small teams.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
14/05/2026
Full time
Lead Application Support Analysts
Title: Lead Application Support Analysts
Contract Type: Permanent, Full-Time, 35 hours
Salary: Starting from £65,913 per annum (London weighted salary) or £57,900 per annum (Regional salary), dependant on experience
Grade: 11
Reporting Office: Manchester, Trafford
Closing Date: 26th May 2026
Interview Dates : Stage 1 - MS Teams: 4th & 5th June, Stage 2 – Face to Face: 11th & 12th June 2026
Please click here for the role profile - Lead Application Support Analyst Role Profile.docx
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.
Join our Business Applications Team at L&Q:
We have an exciting new opportunity as we are recruiting for a Lead Application Support Analyst to support the next stages of the Transformation programme and to join us at an exciting time of change at L&Q. Our Business Applications team is implementing a new Target Operating Model, and the team is being increased to support this journey, this role forms part of that process. We continuously invest, grow, and transform our business to provide a better service to customers old and new. As the Lead Application Support Analyst, you will have overall accountability for the applications in your team’s portfolio, ensuring that they are supported, performant and always meet the business needs. This is a management role, so we are looking for previous management experience. You will report into an Application Services Manager and manage a team of 3-6 Support Analysts and a portfolio of up to 50 applications.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Providing second line support for applications within the portfolio and working with suppliers and/or in house squads for 3rd line and other support and maintenance tasks. Potentially undertakes 3rd line support where appropriate.
Available for out of hours support as per business need.
Working closely with suppliers to manage and resolve 3rd line incidents and monitor supplier delivery against SLA.
Monitoring supplier release and upgrade schedules and ensuring that these are scheduled and rolled out so that applications are always on supported versions and platforms. Working with all teams to make sure there are no conflicts.
Working with the contract management team to support the register of contracts and contract end dates and ensures that renewals and procurements are flagged in plenty of time.
Leading and managing a team of Support Analysts, being part of the support rota in ServiceNow monitoring, actioning, allocating work and responsibilities across the team, ensuring that there is always adequate cover in place and assuring the work of team members.
Being an integral member of the Application Management and Support Leadership Team. Supporting the Head of Applications Management and Support in day-to-day management of the function and in developing a vision and driving the function forward.
To be available to work with the Transformation programme, working with colleagues across Transformation, business users, internal /external stakeholders and Technology.
Building close relationships with Business Stakeholders and Suppliers.
Acting as the SME for given applications, supporting technology and business colleagues, and providing advice and guidance as required.
Maintaining the applications strategy and roadmap.
Taking ownership of major incidents ensuring they are resolved in a timely manner.
Internal and external Service Reviews.
What you'll bring:
Previous experience in a lead role in Applications Management & Support, ideally working in a similar role in medium-large IT organisation.
Strong background Service Management.
Strong working knowledge of the Microsoft Operating environment and system.
Strong Technical understanding of at least one of the core L&Q platforms (D365, Sitecore, Keystone, Total Mobile, NEC).
Ability to explain technical issues to those with non-technical backgrounds. Strong written, and oral English, with the ability to advise, and inform in a consultative manner.
Strong organisational and management skills, including the prioritisation of workload able to work under pressure.
Experience leading and line managing small teams.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
Lead Application Support Analysts
Title: Lead Application Support Analysts
Contract Type: Permanent, Full-Time, 35 hours
Salary: Starting from £65,913 per annum (London weighted salary) or £57,900 per annum (Regional salary), dependant on experience
Grade: 11
Reporting Office: London, Stratford
Closing Date: 26th May 2026
Interview Dates : Stage 1 - MS Teams: 4th & 5th June, Stage 2 – Face to Face: 11th & 12th June 2026
Please click here for the role profile - Lead Application Support Analyst Role Profile.docx
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.
Join our Business Applications Team at L&Q:
We have an exciting new opportunity as we are recruiting for a Lead Application Support Analyst to support the next stages of the Transformation programme and to join us at an exciting time of change at L&Q. Our Business Applications team is implementing a new Target Operating Model, and the team is being increased to support this journey, this role forms part of that process. We continuously invest, grow, and transform our business to provide a better service to customers old and new. As the Lead Application Support Analyst, you will have overall accountability for the applications in your team’s portfolio, ensuring that they are supported, performant and always meet the business needs. This is a management role, so we are looking for previous management experience. You will report into an Application Services Manager and manage a team of 3-6 Support Analysts and a portfolio of up to 50 applications.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Providing second line support for applications within the portfolio and working with suppliers and/or in house squads for 3rd line and other support and maintenance tasks. Potentially undertakes 3rd line support where appropriate.
Available for out of hours support as per business need.
Working closely with suppliers to manage and resolve 3rd line incidents and monitor supplier delivery against SLA.
Monitoring supplier release and upgrade schedules and ensuring that these are scheduled and rolled out so that applications are always on supported versions and platforms. Working with all teams to make sure there are no conflicts.
Working with the contract management team to support the register of contracts and contract end dates and ensures that renewals and procurements are flagged in plenty of time.
Leading and managing a team of Support Analysts, being part of the support rota in ServiceNow monitoring, actioning, allocating work and responsibilities across the team, ensuring that there is always adequate cover in place and assuring the work of team members.
Being an integral member of the Application Management and Support Leadership Team. Supporting the Head of Applications Management and Support in day-to-day management of the function and in developing a vision and driving the function forward.
To be available to work with the Transformation programme, working with colleagues across Transformation, business users, internal /external stakeholders and Technology.
Building close relationships with Business Stakeholders and Suppliers.
Acting as the SME for given applications, supporting technology and business colleagues, and providing advice and guidance as required.
Maintaining the applications strategy and roadmap.
Taking ownership of major incidents ensuring they are resolved in a timely manner.
Internal and external Service Reviews.
What you'll bring:
Previous experience in a lead role in Applications Management & Support, ideally working in a similar role in medium-large IT organisation.
Strong background Service Management.
Strong working knowledge of the Microsoft Operating environment and system.
Strong Technical understanding of at least one of the core L&Q platforms (D365, Sitecore, Keystone, Total Mobile, NEC).
Ability to explain technical issues to those with non-technical backgrounds. Strong written, and oral English, with the ability to advise, and inform in a consultative manner.
Strong organisational and management skills, including the prioritisation of workload able to work under pressure.
Experience leading and line managing small teams.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
14/05/2026
Full time
Lead Application Support Analysts
Title: Lead Application Support Analysts
Contract Type: Permanent, Full-Time, 35 hours
Salary: Starting from £65,913 per annum (London weighted salary) or £57,900 per annum (Regional salary), dependant on experience
Grade: 11
Reporting Office: London, Stratford
Closing Date: 26th May 2026
Interview Dates : Stage 1 - MS Teams: 4th & 5th June, Stage 2 – Face to Face: 11th & 12th June 2026
Please click here for the role profile - Lead Application Support Analyst Role Profile.docx
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.
Join our Business Applications Team at L&Q:
We have an exciting new opportunity as we are recruiting for a Lead Application Support Analyst to support the next stages of the Transformation programme and to join us at an exciting time of change at L&Q. Our Business Applications team is implementing a new Target Operating Model, and the team is being increased to support this journey, this role forms part of that process. We continuously invest, grow, and transform our business to provide a better service to customers old and new. As the Lead Application Support Analyst, you will have overall accountability for the applications in your team’s portfolio, ensuring that they are supported, performant and always meet the business needs. This is a management role, so we are looking for previous management experience. You will report into an Application Services Manager and manage a team of 3-6 Support Analysts and a portfolio of up to 50 applications.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Providing second line support for applications within the portfolio and working with suppliers and/or in house squads for 3rd line and other support and maintenance tasks. Potentially undertakes 3rd line support where appropriate.
Available for out of hours support as per business need.
Working closely with suppliers to manage and resolve 3rd line incidents and monitor supplier delivery against SLA.
Monitoring supplier release and upgrade schedules and ensuring that these are scheduled and rolled out so that applications are always on supported versions and platforms. Working with all teams to make sure there are no conflicts.
Working with the contract management team to support the register of contracts and contract end dates and ensures that renewals and procurements are flagged in plenty of time.
Leading and managing a team of Support Analysts, being part of the support rota in ServiceNow monitoring, actioning, allocating work and responsibilities across the team, ensuring that there is always adequate cover in place and assuring the work of team members.
Being an integral member of the Application Management and Support Leadership Team. Supporting the Head of Applications Management and Support in day-to-day management of the function and in developing a vision and driving the function forward.
To be available to work with the Transformation programme, working with colleagues across Transformation, business users, internal /external stakeholders and Technology.
Building close relationships with Business Stakeholders and Suppliers.
Acting as the SME for given applications, supporting technology and business colleagues, and providing advice and guidance as required.
Maintaining the applications strategy and roadmap.
Taking ownership of major incidents ensuring they are resolved in a timely manner.
Internal and external Service Reviews.
What you'll bring:
Previous experience in a lead role in Applications Management & Support, ideally working in a similar role in medium-large IT organisation.
Strong background Service Management.
Strong working knowledge of the Microsoft Operating environment and system.
Strong Technical understanding of at least one of the core L&Q platforms (D365, Sitecore, Keystone, Total Mobile, NEC).
Ability to explain technical issues to those with non-technical backgrounds. Strong written, and oral English, with the ability to advise, and inform in a consultative manner.
Strong organisational and management skills, including the prioritisation of workload able to work under pressure.
Experience leading and line managing small teams.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
NHS in Gloucester is seeking a Programme Manager (Digital) to drive its Digital Transformation Programme. This key role requires experience in managing Digital programmes within healthcare, delivering on tight deadlines while ensuring quality and managing risk. Applicants should possess a relevant Masters in an IT field and substantial project management experience, with a full understanding of both IT infrastructure and clinical applications. The position offers a salary range of £57,528 to £64,750 annually.
23/05/2026
Full time
NHS in Gloucester is seeking a Programme Manager (Digital) to drive its Digital Transformation Programme. This key role requires experience in managing Digital programmes within healthcare, delivering on tight deadlines while ensuring quality and managing risk. Applicants should possess a relevant Masters in an IT field and substantial project management experience, with a full understanding of both IT infrastructure and clinical applications. The position offers a salary range of £57,528 to £64,750 annually.
AI Solution Architects & Technical AI Leaders Scotland Hybrid We're supporting a major consulting and technology organization delivering enterprise AI and data transformation programmes across Financial Services. The focus is designing scalable AI architectures that move beyond proof of concept into secure, production-grade deployment across banking environments. Hiring across multiple levels, from Solution Architects through to senior technical leadership. What you'll be doing Designing AI and GenAI architecture strategies and roadmaps Building scalable AI/ML and Agentic AI platforms Working across LLMs, RAG, embeddings and semantic search Supporting AI deployment, governance and integration patterns Collaboration with engineering, data, DevOps and business teams Advising clients on AI platform capability and implementation strategy Environment Python LLMs, prompt engineering, fine-tuning, RAG LangChain, LangGraph, Agent frameworks Vector databases and semantic search MLOps and LLMOps AWS, Azure, GCP, Databricks Containerisation, Kubernetes and GPU infrastructure Requirements Experience designing enterprise AI or ML architectures Strong understanding of cloud and modern data platforms Exposure to scalable AI deployment and integration patterns Financial Services or regulated industry experience essential Strong stakeholder engagement and communication skills Open to candidates from Manager through to Associate Director level.
23/05/2026
Full time
AI Solution Architects & Technical AI Leaders Scotland Hybrid We're supporting a major consulting and technology organization delivering enterprise AI and data transformation programmes across Financial Services. The focus is designing scalable AI architectures that move beyond proof of concept into secure, production-grade deployment across banking environments. Hiring across multiple levels, from Solution Architects through to senior technical leadership. What you'll be doing Designing AI and GenAI architecture strategies and roadmaps Building scalable AI/ML and Agentic AI platforms Working across LLMs, RAG, embeddings and semantic search Supporting AI deployment, governance and integration patterns Collaboration with engineering, data, DevOps and business teams Advising clients on AI platform capability and implementation strategy Environment Python LLMs, prompt engineering, fine-tuning, RAG LangChain, LangGraph, Agent frameworks Vector databases and semantic search MLOps and LLMOps AWS, Azure, GCP, Databricks Containerisation, Kubernetes and GPU infrastructure Requirements Experience designing enterprise AI or ML architectures Strong understanding of cloud and modern data platforms Exposure to scalable AI deployment and integration patterns Financial Services or regulated industry experience essential Strong stakeholder engagement and communication skills Open to candidates from Manager through to Associate Director level.
AI Engineers & Technical AI Leaders Scotland Hybrid We're supporting a major consulting and technology organisation delivering AI and data transformation programmes across Financial Services and Banking. The focus is applied AI engineering, building production grade AI solutions across banking, risk, fraud, automation and enterprise platforms. Hiring across multiple levels, from Engineers through to senior technical leadership. What you'll be doing Building AI-enabled platforms and intelligent workflows Working with LLMs, RAG pipelines and embedding models Developing scalable backend services and AI integrations Collaborating across engineering, architecture and business teams Supporting AI deployment, governance and operational rollout Environment Python, SQL LLMs, prompt engineering, fine-tuning, RAG LangChain, LangGraph, Agent frameworks Vector databases, FastAPI, APIs AWS, Azure, GCP or Databricks CI/CD, MLOps and LLMOps Requirements Strong software or data engineering foundations Experience delivering AI or AI-enabled solutions Exposure to cloud and modern data platforms Financial Services or regulated industry experience essential Strong communication and stakeholder skills Open to candidates from Engineer through to Senior Manager level.
23/05/2026
Full time
AI Engineers & Technical AI Leaders Scotland Hybrid We're supporting a major consulting and technology organisation delivering AI and data transformation programmes across Financial Services and Banking. The focus is applied AI engineering, building production grade AI solutions across banking, risk, fraud, automation and enterprise platforms. Hiring across multiple levels, from Engineers through to senior technical leadership. What you'll be doing Building AI-enabled platforms and intelligent workflows Working with LLMs, RAG pipelines and embedding models Developing scalable backend services and AI integrations Collaborating across engineering, architecture and business teams Supporting AI deployment, governance and operational rollout Environment Python, SQL LLMs, prompt engineering, fine-tuning, RAG LangChain, LangGraph, Agent frameworks Vector databases, FastAPI, APIs AWS, Azure, GCP or Databricks CI/CD, MLOps and LLMOps Requirements Strong software or data engineering foundations Experience delivering AI or AI-enabled solutions Exposure to cloud and modern data platforms Financial Services or regulated industry experience essential Strong communication and stakeholder skills Open to candidates from Engineer through to Senior Manager level.
ABOUT APPLY DIGITAL Apply Digital is a global AI native transformation partner, client obsessed and built for a new era of client services. We bring together industry expertise and elite talent to connect strategy, agentic experiences, technology, and data for the world's most ambitious organizations. With the agility to move fast and the experience to deliver with precision, Apply Digital works with clients like Arc'teryx, Lululemon, and Kraft Heinz. For more information, visit LOCATION Apply Digital is hybrid friendly with remote options available if needed. The preferred candidate should be based in (or within a location commutable to) the Greater London Area of the United Kingdom, working in hours that align to the UK timezone. THE ROLE We are seeking an experienced Programme Manager to lead the planning, execution, and operational governance of complex, multi-stream delivery programs. This role is responsible for ensuring predictable, scalable, and high-quality delivery across portfolios of projects by implementing strong delivery frameworks, operational controls, and execution discipline. You will work across cross-functional teams (product, engineering, design, data, and change) to drive execution excellence, optimise delivery processes, and manage risks, dependencies, and resource constraints across programs. You will partner closely with senior stakeholders, PMO, and delivery leadership to ensure programs are aligned with strategic priorities and operational standards. This is a hand on execution and delivery operations role; ideal for someone who thrives in structured environments, complex delivery ecosystems, and continuous improvement. Key Responsibilities Programme Execution & Delivery Governance Lead the end-to-end execution of complex programs, ensuring delivery across scope, schedule, budget, quality, and risk constraints. Define and implement program governance frameworks, reporting cadence, escalation mechanisms, and decision forums. Maintain integrated program plans, dependency maps, milestones, and delivery roadmaps across multiple workstreams. Track and control progress, proactively identifying risks, blockers, and resource conflicts, and driving mitigation plans. Operational Excellence & Process Improvement Design, implement, and continuously improve delivery processes, templates, tooling, and best practices across the PMO. Standardise reporting, dashboards, and delivery metrics to provide transparency on execution health, velocity, and outcomes. Champion agile, hybrid agile, and digital delivery methodologies, adapting frameworks to unique program needs. Ensure program documentation and artefacts meet organisational governance and audit standards. Resource & Financial Management Partner with delivery leadership to manage program resourcing, capacity planning, and utilisation. Track program budgets, forecasts, and financial performance, identifying opportunities for cost optimisation and efficiency gains. Support prioritisation decisions based on operational constraints, delivery capacity, and business value. Cross Functional Coordination & Dependency Management Align multiple teams and stakeholders to deliver against integrated program outcomes. Manage interdependencies across product, engineering, design, platform, and business teams. Facilitate planning workshops, delivery reviews, and retrospectives to drive alignment and execution rigor. Stakeholder & Risk Management Communicate program status, risks, and delivery insights to senior stakeholders and executives. Manage escalations, facilitate decision making, and ensure timely resolution of operational issues. Ensure change management activities are integrated into program delivery plans to support adoption and business outcomes. People & Delivery Enablement Provide guidance and coaching to Project Managers on delivery best practices, tools, and methodologies. Act as an escalation point for complex delivery challenges. Contribute to capability building within the PMO through training, playbooks, and knowledge sharing. Required Experience & Qualifications 8-12+ years of experience in programme or project management within digital, technology, or transformation environments. Proven experience managing multi stream programmes with complex dependencies across engineering, product, and business teams. Strong understanding of delivery operations, governance frameworks, and execution management. Experience with agile, hybrid, and waterfall delivery models; certifications (PMP, SAFe, Scrum Master) are a plus. Demonstrated ability to manage budgets, forecasting, resourcing, and capacity planning. Proficiency with delivery tooling (Jira, Confluence, Smartsheet, Google Workspace, Notion, Miro, dashboards). Excellent stakeholder management, communication, and escalation management skills. Strong analytical and problem solving abilities with a structured, process driven mindset. LIFE AT APPLY DIGITAL At Apply Digital, people are at the core of everything we do. We value your time, safety, and health, and strive to build a work community that can help you thrive and grow. Great projects: broaden your skills on a range of engaging projects with international brands that have a global impact. An inclusive and safe environment: we're truly committed to building a culture where you are celebrated and everyone feels welcome and safe. Learning opportunities: we offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support. Vacation policy: we value work life balance, so you'll enjoy 24 days of vacation plus 8 bank holidays to rest, recharge, and focus on what matters most. Benefits: we use Vitality benefits designed to enhance your health, well being, and work life balance. Flexible work arrangements: we work in a variety of ways, from remote, to in office, to a blend of both. Apply Digital is committed to building a culture where differences are celebrated and everyone feels welcome. That's why we value equal opportunity and nurture an inclusive workplace where our individual differences are recognised and valued. For more information, visit the Diversity, Equity, and Inclusion (DEI) section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by emailing us at .
23/05/2026
Full time
ABOUT APPLY DIGITAL Apply Digital is a global AI native transformation partner, client obsessed and built for a new era of client services. We bring together industry expertise and elite talent to connect strategy, agentic experiences, technology, and data for the world's most ambitious organizations. With the agility to move fast and the experience to deliver with precision, Apply Digital works with clients like Arc'teryx, Lululemon, and Kraft Heinz. For more information, visit LOCATION Apply Digital is hybrid friendly with remote options available if needed. The preferred candidate should be based in (or within a location commutable to) the Greater London Area of the United Kingdom, working in hours that align to the UK timezone. THE ROLE We are seeking an experienced Programme Manager to lead the planning, execution, and operational governance of complex, multi-stream delivery programs. This role is responsible for ensuring predictable, scalable, and high-quality delivery across portfolios of projects by implementing strong delivery frameworks, operational controls, and execution discipline. You will work across cross-functional teams (product, engineering, design, data, and change) to drive execution excellence, optimise delivery processes, and manage risks, dependencies, and resource constraints across programs. You will partner closely with senior stakeholders, PMO, and delivery leadership to ensure programs are aligned with strategic priorities and operational standards. This is a hand on execution and delivery operations role; ideal for someone who thrives in structured environments, complex delivery ecosystems, and continuous improvement. Key Responsibilities Programme Execution & Delivery Governance Lead the end-to-end execution of complex programs, ensuring delivery across scope, schedule, budget, quality, and risk constraints. Define and implement program governance frameworks, reporting cadence, escalation mechanisms, and decision forums. Maintain integrated program plans, dependency maps, milestones, and delivery roadmaps across multiple workstreams. Track and control progress, proactively identifying risks, blockers, and resource conflicts, and driving mitigation plans. Operational Excellence & Process Improvement Design, implement, and continuously improve delivery processes, templates, tooling, and best practices across the PMO. Standardise reporting, dashboards, and delivery metrics to provide transparency on execution health, velocity, and outcomes. Champion agile, hybrid agile, and digital delivery methodologies, adapting frameworks to unique program needs. Ensure program documentation and artefacts meet organisational governance and audit standards. Resource & Financial Management Partner with delivery leadership to manage program resourcing, capacity planning, and utilisation. Track program budgets, forecasts, and financial performance, identifying opportunities for cost optimisation and efficiency gains. Support prioritisation decisions based on operational constraints, delivery capacity, and business value. Cross Functional Coordination & Dependency Management Align multiple teams and stakeholders to deliver against integrated program outcomes. Manage interdependencies across product, engineering, design, platform, and business teams. Facilitate planning workshops, delivery reviews, and retrospectives to drive alignment and execution rigor. Stakeholder & Risk Management Communicate program status, risks, and delivery insights to senior stakeholders and executives. Manage escalations, facilitate decision making, and ensure timely resolution of operational issues. Ensure change management activities are integrated into program delivery plans to support adoption and business outcomes. People & Delivery Enablement Provide guidance and coaching to Project Managers on delivery best practices, tools, and methodologies. Act as an escalation point for complex delivery challenges. Contribute to capability building within the PMO through training, playbooks, and knowledge sharing. Required Experience & Qualifications 8-12+ years of experience in programme or project management within digital, technology, or transformation environments. Proven experience managing multi stream programmes with complex dependencies across engineering, product, and business teams. Strong understanding of delivery operations, governance frameworks, and execution management. Experience with agile, hybrid, and waterfall delivery models; certifications (PMP, SAFe, Scrum Master) are a plus. Demonstrated ability to manage budgets, forecasting, resourcing, and capacity planning. Proficiency with delivery tooling (Jira, Confluence, Smartsheet, Google Workspace, Notion, Miro, dashboards). Excellent stakeholder management, communication, and escalation management skills. Strong analytical and problem solving abilities with a structured, process driven mindset. LIFE AT APPLY DIGITAL At Apply Digital, people are at the core of everything we do. We value your time, safety, and health, and strive to build a work community that can help you thrive and grow. Great projects: broaden your skills on a range of engaging projects with international brands that have a global impact. An inclusive and safe environment: we're truly committed to building a culture where you are celebrated and everyone feels welcome and safe. Learning opportunities: we offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support. Vacation policy: we value work life balance, so you'll enjoy 24 days of vacation plus 8 bank holidays to rest, recharge, and focus on what matters most. Benefits: we use Vitality benefits designed to enhance your health, well being, and work life balance. Flexible work arrangements: we work in a variety of ways, from remote, to in office, to a blend of both. Apply Digital is committed to building a culture where differences are celebrated and everyone feels welcome. That's why we value equal opportunity and nurture an inclusive workplace where our individual differences are recognised and valued. For more information, visit the Diversity, Equity, and Inclusion (DEI) section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by emailing us at .
Are you a data-driven CRM specialist who knows how to turn customer insight into meaningful engagement, loyalty and long-term retention? Then we now have a 12-month Fixed Term opportunity for a Digital CRM Loyalty & Retention Manager to join our International team. They will play a pivotal role in shaping how millions of customers experience and connect with M&S as this position sits at the heart of a data led transformation, driving a sophisticated contact strategy that spans the entire customer lifecycle. Working in close partnership with CRM leadership and data and analytics teams, the focus is on unlocking the full potential of customer data and technology to deliver meaningful engagement, strengthen retention, and build long-term loyalty. From designing highly targeted audience segmentation and delivering impactful triggered campaigns, to creating relationship led programmes that deepen customer connections, every initiative is rooted in insight and measurable performance. With a strong emphasis on innovation, the role also contributes to the evolution of an always on omni channel strategy and supports the development of future facing loyalty programmes across international markets. This is an opportunity to combine analytical thinking with creativity to shape customer experiences at scale and drive tangible business impact. If you're motivated by the challenge of turning data into meaningful customer connections at scale, this role offers the opportunity to shape how a global brand engages, retains and rewards its customers. Driving a data led contact strategy across the full customer lifecycle, this position blends analytical thinking with creative execution-spanning audience segmentation, triggered campaigns and relationship building programmes then we would love to hear from you! NB This is a full time role based at our Paddington Support Office a minimum of three days a week and is a salaried position. What you'll do Your key accountabilities will include: Maintain the CRM lifecycle: identifying new opportunities that will support key segments, monitoring existing campaign automations and looking for opportunities to optimise, including identifying opportunities to incorporate additional paid media channels Manage the D2C International Loyalty program, actively monitoring the platform and reporting suites to ensure promotions are issuing correct and performance is as expected Work with our data engineering and analytics teams to manage and maintain the requirements for the international customer data set. Support in the development of the contact strategy for the business as usual email program; utilising the email engagement segmentation as well transactional and behaviour audience attributes. Work with the CRM Campaign Manager to deliver a customer audience test and learn strategy, supporting the campaign team to deliver against key KPI targets Who you are Your skills and experience will include: Advanced CRM & Data-Driven Marketing Expertise - Significant experience delivering insight-led CRM strategies within email marketing platforms such as Salesforce Marketing Cloud, using data to drive targeted, high-impact campaigns Customer Data & Segmentation Capability - Strong understanding of customer data structures and working with data engineering teams to build a single customer view, enabling sophisticated segmentation and personalisation strategies Analytical Campaign Optimisation - Proven ability to design and manage automated, triggered campaigns, using data analysis to continuously refine performance and improve engagement and retention outcomes Performance Measurement & Insight Generation - Highly analytical, with strong experience tracking KPIs, interpreting campaign data, and translating insights into clear, actionable recommendations that drive measurable results Detail-Oriented & Collaborative Delivery - Meticulous and organised approach with the ability to work independently and partner effectively across teams, ensuring data accuracy and high-quality, insight-led execution What's in it for you? Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's welcome We are ambitious about the future of retail. We're reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We're redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
23/05/2026
Full time
Are you a data-driven CRM specialist who knows how to turn customer insight into meaningful engagement, loyalty and long-term retention? Then we now have a 12-month Fixed Term opportunity for a Digital CRM Loyalty & Retention Manager to join our International team. They will play a pivotal role in shaping how millions of customers experience and connect with M&S as this position sits at the heart of a data led transformation, driving a sophisticated contact strategy that spans the entire customer lifecycle. Working in close partnership with CRM leadership and data and analytics teams, the focus is on unlocking the full potential of customer data and technology to deliver meaningful engagement, strengthen retention, and build long-term loyalty. From designing highly targeted audience segmentation and delivering impactful triggered campaigns, to creating relationship led programmes that deepen customer connections, every initiative is rooted in insight and measurable performance. With a strong emphasis on innovation, the role also contributes to the evolution of an always on omni channel strategy and supports the development of future facing loyalty programmes across international markets. This is an opportunity to combine analytical thinking with creativity to shape customer experiences at scale and drive tangible business impact. If you're motivated by the challenge of turning data into meaningful customer connections at scale, this role offers the opportunity to shape how a global brand engages, retains and rewards its customers. Driving a data led contact strategy across the full customer lifecycle, this position blends analytical thinking with creative execution-spanning audience segmentation, triggered campaigns and relationship building programmes then we would love to hear from you! NB This is a full time role based at our Paddington Support Office a minimum of three days a week and is a salaried position. What you'll do Your key accountabilities will include: Maintain the CRM lifecycle: identifying new opportunities that will support key segments, monitoring existing campaign automations and looking for opportunities to optimise, including identifying opportunities to incorporate additional paid media channels Manage the D2C International Loyalty program, actively monitoring the platform and reporting suites to ensure promotions are issuing correct and performance is as expected Work with our data engineering and analytics teams to manage and maintain the requirements for the international customer data set. Support in the development of the contact strategy for the business as usual email program; utilising the email engagement segmentation as well transactional and behaviour audience attributes. Work with the CRM Campaign Manager to deliver a customer audience test and learn strategy, supporting the campaign team to deliver against key KPI targets Who you are Your skills and experience will include: Advanced CRM & Data-Driven Marketing Expertise - Significant experience delivering insight-led CRM strategies within email marketing platforms such as Salesforce Marketing Cloud, using data to drive targeted, high-impact campaigns Customer Data & Segmentation Capability - Strong understanding of customer data structures and working with data engineering teams to build a single customer view, enabling sophisticated segmentation and personalisation strategies Analytical Campaign Optimisation - Proven ability to design and manage automated, triggered campaigns, using data analysis to continuously refine performance and improve engagement and retention outcomes Performance Measurement & Insight Generation - Highly analytical, with strong experience tracking KPIs, interpreting campaign data, and translating insights into clear, actionable recommendations that drive measurable results Detail-Oriented & Collaborative Delivery - Meticulous and organised approach with the ability to work independently and partner effectively across teams, ensuring data accuracy and high-quality, insight-led execution What's in it for you? Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's welcome We are ambitious about the future of retail. We're reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We're redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Aurora Energy Research Limited
Oxford, Oxfordshire
SAP SuccessFactors Engineer Department: Internal Technology Employment Type: Permanent - Full Time Location: Oxford, UK Description We are currently seeking an SAP SuccessFactors Engineer to join our Internal Technology team, on a full-time basis. This is an exciting time to join Aurora as we have embarked on a People & Culture (P&C) HRMS transformation project, starting with the implementation of SAP SuccessFactors. In this role, your focus initially will be to embed yourself into the project as a SuccessFactors SME, working with the Aurora project team and selected SAP SuccessFactors implementation partner. On reaching go-live, you will be the primary technical resource responsible for maintaining and enhancing SAP SuccessFactors within Aurora, using a continuous improvement approach whilst always placing security at the forefront of all design decisions. You will collaborate with the P&C Systems Manager, Business Analyst and P&C function to understand business requirements and translate them into effective solutions. Key Responsibilities System Maintenance & Business Support Monitor and maintain the SAP SuccessFactors environment to a consistently high level of service and support to ensure adherence to specific OLAs. Troubleshoot and resolve functional and technical problems related to the SAP SuccessFactors environment. Collaborate with the selected SAP SuccessFactors AMS partner on escalated issues. Review, provide recommendations and complete the relevant preparation for the SAP SuccessFactors bi-annual release updates. Develop and maintain strong Information Security standards in line with ISO 27001. Integration Management Monitor, maintain and troubleshoot existing SAP SuccessFactors related integrations. Collaborating with other Internal Technology engineers where appropriate. Implement new SAP SuccessFactors integrations, where required, collaborating with Internal Technology Business Analysts and Integration Specialists. System Enhancement & Optimisation Communicate effectively and engage with business stakeholders and P&C Systems Manager to identify business requirements and translate them into technical solutions. Participate in workshops and meetings related to SAP SuccessFactors and the wider P&C systems improvement initiatives to identify opportunities for automation and process improvements, driving business efficiency and agility. Responsible for ensuring that the Aurora change management procedures are followed and that deliverables are to agreed time, quality and cost objectives. Reporting & Data Analysis Gather requirements, develop and deliver P&C reports and dashboards within SAP SuccessFactors that provide insights into Aurora P&C Centre of Excellence areas. Conduct regular system audits to ensure data accuracy and integrity. Documentation & Training Document all system enhancements in line with the Aurora Internal Technology change management procedures. Assist with the documentation of P&C business processes related to the SAP SuccessFactors system. Help create and deliver training content to the SAP SuccessFactors end-user base. Compliance & Security Continually work with the P&C and legal teams to ensure that employee data within SuccessFactors is protected and secure. Ensure the SuccessFactors configuration is compliant with relevant labour laws and data privacy regulations. Skills, Knowledge and Expertise Required attributes Minimum of 3 years hands on experience supporting, configuring and administering SAP SuccessFactors in a global setting Strong understanding of the SAP SuccessFactors system architecture SAP certified in SAP SuccessFactors Employee Central and at least 1 additional module Strong understanding of P&C best practice processes across core SuccessFactors modules The ability to work in a fast paced environment and able to communicate technical concepts to technical and non technical stakeholders appropriately Experience of working with agile methodologies, using tools such as Jira Flexible approach to work, positive, can do attitude, and a team player The ability to work independently, to deadlines, managing priorities and making informed technical decisions Excellent interpersonal skills with ability to build relationships at all levels Desirable attributes SAP SuccessFactors EC Time Management certification SAP SuccessFactors Compensation certification SAP SuccessFactors Onboarding certification SAP SuccessFactors Performance & Goals certification What we offer Some of the benefits we include are: Private Medical Insurance Dental Insurance Parental Support Salary-Exchange Pension Employee Assistance Programme (EAP) Local Oxford Discounts Cycle to work Scheme Flu Jabs The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity.
23/05/2026
Full time
SAP SuccessFactors Engineer Department: Internal Technology Employment Type: Permanent - Full Time Location: Oxford, UK Description We are currently seeking an SAP SuccessFactors Engineer to join our Internal Technology team, on a full-time basis. This is an exciting time to join Aurora as we have embarked on a People & Culture (P&C) HRMS transformation project, starting with the implementation of SAP SuccessFactors. In this role, your focus initially will be to embed yourself into the project as a SuccessFactors SME, working with the Aurora project team and selected SAP SuccessFactors implementation partner. On reaching go-live, you will be the primary technical resource responsible for maintaining and enhancing SAP SuccessFactors within Aurora, using a continuous improvement approach whilst always placing security at the forefront of all design decisions. You will collaborate with the P&C Systems Manager, Business Analyst and P&C function to understand business requirements and translate them into effective solutions. Key Responsibilities System Maintenance & Business Support Monitor and maintain the SAP SuccessFactors environment to a consistently high level of service and support to ensure adherence to specific OLAs. Troubleshoot and resolve functional and technical problems related to the SAP SuccessFactors environment. Collaborate with the selected SAP SuccessFactors AMS partner on escalated issues. Review, provide recommendations and complete the relevant preparation for the SAP SuccessFactors bi-annual release updates. Develop and maintain strong Information Security standards in line with ISO 27001. Integration Management Monitor, maintain and troubleshoot existing SAP SuccessFactors related integrations. Collaborating with other Internal Technology engineers where appropriate. Implement new SAP SuccessFactors integrations, where required, collaborating with Internal Technology Business Analysts and Integration Specialists. System Enhancement & Optimisation Communicate effectively and engage with business stakeholders and P&C Systems Manager to identify business requirements and translate them into technical solutions. Participate in workshops and meetings related to SAP SuccessFactors and the wider P&C systems improvement initiatives to identify opportunities for automation and process improvements, driving business efficiency and agility. Responsible for ensuring that the Aurora change management procedures are followed and that deliverables are to agreed time, quality and cost objectives. Reporting & Data Analysis Gather requirements, develop and deliver P&C reports and dashboards within SAP SuccessFactors that provide insights into Aurora P&C Centre of Excellence areas. Conduct regular system audits to ensure data accuracy and integrity. Documentation & Training Document all system enhancements in line with the Aurora Internal Technology change management procedures. Assist with the documentation of P&C business processes related to the SAP SuccessFactors system. Help create and deliver training content to the SAP SuccessFactors end-user base. Compliance & Security Continually work with the P&C and legal teams to ensure that employee data within SuccessFactors is protected and secure. Ensure the SuccessFactors configuration is compliant with relevant labour laws and data privacy regulations. Skills, Knowledge and Expertise Required attributes Minimum of 3 years hands on experience supporting, configuring and administering SAP SuccessFactors in a global setting Strong understanding of the SAP SuccessFactors system architecture SAP certified in SAP SuccessFactors Employee Central and at least 1 additional module Strong understanding of P&C best practice processes across core SuccessFactors modules The ability to work in a fast paced environment and able to communicate technical concepts to technical and non technical stakeholders appropriately Experience of working with agile methodologies, using tools such as Jira Flexible approach to work, positive, can do attitude, and a team player The ability to work independently, to deadlines, managing priorities and making informed technical decisions Excellent interpersonal skills with ability to build relationships at all levels Desirable attributes SAP SuccessFactors EC Time Management certification SAP SuccessFactors Compensation certification SAP SuccessFactors Onboarding certification SAP SuccessFactors Performance & Goals certification What we offer Some of the benefits we include are: Private Medical Insurance Dental Insurance Parental Support Salary-Exchange Pension Employee Assistance Programme (EAP) Local Oxford Discounts Cycle to work Scheme Flu Jabs The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity.
Datatech Analytics is seeking AI Engineers and Technical AI Leaders to contribute to AI and data transformation programmes in Scotland. Roles range from Engineers to Senior Manager, focusing on building production-grade AI solutions in banking and financial services. Candidates should possess strong engineering foundations and experience in delivering AI solutions, with a preference for those familiar with cloud platforms and modern data technologies.
23/05/2026
Full time
Datatech Analytics is seeking AI Engineers and Technical AI Leaders to contribute to AI and data transformation programmes in Scotland. Roles range from Engineers to Senior Manager, focusing on building production-grade AI solutions in banking and financial services. Candidates should possess strong engineering foundations and experience in delivering AI solutions, with a preference for those familiar with cloud platforms and modern data technologies.
AI Solution Architects & Technical AI Leaders London Hybrid We're supporting a major consulting and technology organisation delivering enterprise AI and data transformation programmes across Financial Services. The focus is designing scalable AI architectures that move beyond proof of concept into secure, production grade deployment across banking environments. Hiring across multiple levels, from Solution Architects through to senior technical leadership. What you'll be doing Designing AI and GenAI architecture strategies and roadmaps Building scalable AI/ML and Agentic AI platforms Working across LLMs, RAG, embeddings and semantic search Supporting AI deployment, governance and integration patterns Collaborating with engineering, data, DevOps and business teams Advising clients on AI platform capability and implementation strategy Environment Python LLMs, prompt engineering, fine tuning, RAG LangChain, LangGraph, Agent frameworks Vector databases and semantic search MLOps and LLMOps AWS, Azure, GCP, Databricks Containerisation, Kubernetes and GPU infrastructure Requirements Experience designing enterprise AI or ML architectures Strong understanding of cloud and modern data platforms Exposure to scalable AI deployment and integration patterns Financial Services or regulated industry experience essential Strong stakeholder engagement and communication skills Open to candidates from Manager through to Associate Director level. Seniority Level: Mid Senior level
23/05/2026
Full time
AI Solution Architects & Technical AI Leaders London Hybrid We're supporting a major consulting and technology organisation delivering enterprise AI and data transformation programmes across Financial Services. The focus is designing scalable AI architectures that move beyond proof of concept into secure, production grade deployment across banking environments. Hiring across multiple levels, from Solution Architects through to senior technical leadership. What you'll be doing Designing AI and GenAI architecture strategies and roadmaps Building scalable AI/ML and Agentic AI platforms Working across LLMs, RAG, embeddings and semantic search Supporting AI deployment, governance and integration patterns Collaborating with engineering, data, DevOps and business teams Advising clients on AI platform capability and implementation strategy Environment Python LLMs, prompt engineering, fine tuning, RAG LangChain, LangGraph, Agent frameworks Vector databases and semantic search MLOps and LLMOps AWS, Azure, GCP, Databricks Containerisation, Kubernetes and GPU infrastructure Requirements Experience designing enterprise AI or ML architectures Strong understanding of cloud and modern data platforms Exposure to scalable AI deployment and integration patterns Financial Services or regulated industry experience essential Strong stakeholder engagement and communication skills Open to candidates from Manager through to Associate Director level. Seniority Level: Mid Senior level
Are you an experienced Project Manager who thrives in a fast-paced, agile environment? Do you bring a strategic mindset and the confidence to challenge scope, stakeholders, and legacy thinking? Ready to help shape the future of a purpose-driven organisation embracing digital, omni-channel transformation? As Project Manager, you'll take end-to-end ownership of high-impact projects that sit at the heart of our transformation journey. You'll drive delivery using agile methodologies, support the evolution of our change management framework, and work closely with senior leaders to balance vision with commercial realism. What you'll be doing You'll lead cross-functional change projects from discovery through to implementation, ensuring timely, secure, and cost-effective delivery. That means more than just managing plans and risks - it means bringing rigour to scope, building business cases that stand up to scrutiny, and helping shape solutions that are right-sized, not over-engineered. You'll work closely with the Portfolio Manager to embed agile principles, coach teams in new ways of working, and champion a culture of accountability. Our operating environment is shifting - we're embracing omni-channel service delivery, powered by AI, cloud platforms, self-service tools, and social media engagement. You'll play a key role in ensuring our change initiatives align with this vision. At the same time, you'll bring the confidence to challenge stakeholder assumptions and resist pressure to design for every edge case. You'll help the organisation stay focused on outcomes - accepting that not every solution can serve every client, and that pace and pragmatism are key to long-term impact. You'll also enjoy the autonomy to apply proportionate controls and governance, using your judgement to tailor your approach. We're a nimble organisation, not one bogged down by unnecessary process - and you'll be encouraged to try, fail, and iterate when needed. About you You're a confident, delivery-focused Project Manager who thrives in complex environments. With a strong grasp of agile principles and a pragmatic mindset, you know how to balance pace, control, and stakeholder expectations to drive meaningful outcomes. You're not just here to manage tasks - you want to shape the bigger picture and contribute to the charity's transformation journey. You'll bring Proven experience delivering complex business and/or digital change projects Strong understanding of agile methodologies, with the ability to coach and support others during transition Confidence managing cross-functional teams, third-party suppliers, and senior stakeholders Commercial awareness - able to stay focused on scope, benefits, and delivery timelines, even in high-pressure environments Sound judgement in applying proportionate governance and risk controls, tailored to the context A pragmatic mindset - able to challenge assumptions, prioritise outcomes, and accept that not every solution can meet every need Ambition to grow beyond project delivery - you want to contribute to strategy and progress into programme-level role. This role may be taken down before the closing date depending on the volume of responses Equality, Diversity, and Inclusion Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We're always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It's not just about the professional experience you bring - we're interested in who you are and your potential. If there's an adjustment to our recruitment process that would help you to be your best, speak to our team and they'll be happy to help.
23/05/2026
Full time
Are you an experienced Project Manager who thrives in a fast-paced, agile environment? Do you bring a strategic mindset and the confidence to challenge scope, stakeholders, and legacy thinking? Ready to help shape the future of a purpose-driven organisation embracing digital, omni-channel transformation? As Project Manager, you'll take end-to-end ownership of high-impact projects that sit at the heart of our transformation journey. You'll drive delivery using agile methodologies, support the evolution of our change management framework, and work closely with senior leaders to balance vision with commercial realism. What you'll be doing You'll lead cross-functional change projects from discovery through to implementation, ensuring timely, secure, and cost-effective delivery. That means more than just managing plans and risks - it means bringing rigour to scope, building business cases that stand up to scrutiny, and helping shape solutions that are right-sized, not over-engineered. You'll work closely with the Portfolio Manager to embed agile principles, coach teams in new ways of working, and champion a culture of accountability. Our operating environment is shifting - we're embracing omni-channel service delivery, powered by AI, cloud platforms, self-service tools, and social media engagement. You'll play a key role in ensuring our change initiatives align with this vision. At the same time, you'll bring the confidence to challenge stakeholder assumptions and resist pressure to design for every edge case. You'll help the organisation stay focused on outcomes - accepting that not every solution can serve every client, and that pace and pragmatism are key to long-term impact. You'll also enjoy the autonomy to apply proportionate controls and governance, using your judgement to tailor your approach. We're a nimble organisation, not one bogged down by unnecessary process - and you'll be encouraged to try, fail, and iterate when needed. About you You're a confident, delivery-focused Project Manager who thrives in complex environments. With a strong grasp of agile principles and a pragmatic mindset, you know how to balance pace, control, and stakeholder expectations to drive meaningful outcomes. You're not just here to manage tasks - you want to shape the bigger picture and contribute to the charity's transformation journey. You'll bring Proven experience delivering complex business and/or digital change projects Strong understanding of agile methodologies, with the ability to coach and support others during transition Confidence managing cross-functional teams, third-party suppliers, and senior stakeholders Commercial awareness - able to stay focused on scope, benefits, and delivery timelines, even in high-pressure environments Sound judgement in applying proportionate governance and risk controls, tailored to the context A pragmatic mindset - able to challenge assumptions, prioritise outcomes, and accept that not every solution can meet every need Ambition to grow beyond project delivery - you want to contribute to strategy and progress into programme-level role. This role may be taken down before the closing date depending on the volume of responses Equality, Diversity, and Inclusion Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We're always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It's not just about the professional experience you bring - we're interested in who you are and your potential. If there's an adjustment to our recruitment process that would help you to be your best, speak to our team and they'll be happy to help.
Apply Digital is seeking an experienced Programme Manager in Greater London to lead the planning and execution of complex programs. The role requires 8-12+ years of experience in programme management within digital transformation environments, proficiency in delivery tools like Jira and Confluence, and strong stakeholder management skills. The position offers hybrid work options, a commitment to inclusivity, and a focus on professional growth through ample training opportunities and supportive work culture.
23/05/2026
Full time
Apply Digital is seeking an experienced Programme Manager in Greater London to lead the planning and execution of complex programs. The role requires 8-12+ years of experience in programme management within digital transformation environments, proficiency in delivery tools like Jira and Confluence, and strong stakeholder management skills. The position offers hybrid work options, a commitment to inclusivity, and a focus on professional growth through ample training opportunities and supportive work culture.
IT Project Manager - ERP Integration & Transformation Competitive Package + Performance Bonus Stafford Head Office & Client Locations Hybrid Working (2-3 Days Office-Based) Join DigX as an IT Project Manager and play a pivotal role in delivering enterprise-wide transformation through the integration of Microsoft Dynamics 365 and Workday across Finance, HR, and Payroll systems. We're looking for a delivery-focused Project Manager to lead the coordination of complex integration workstreams, working alongside Solution Architects, Integration Engineers, and external partners and Venture Systems. You'll be instrumental in shaping the Program Solution Blueprint and ensuring alignment across all systems and stakeholders. Your Contribution Programme Coordination: Lead the planning and execution of integration discovery and design phases across Dynamics 365 and Workday, ensuring alignment with business processes and transformation goals. Stakeholder Engagement: Act as the central point of contact for internal and external stakeholders, including system integrators and client sponsors, facilitating governance meetings and issue resolution. Governance & Risk Management: Maintain RAID logs, manage dependencies, and proactively mitigate risks across architectural and integration workstreams. Integration Oversight: Support the development of the Program Solution Blueprint by coordinating with technical teams to map data flows, identify integration points, and resolve system overlaps. Delivery Assurance: Ensure milestones are met across multiple systems and vendors, and that integration designs are scalable, consistent, and aligned with enterprise architecture. Your Qualifications Proven experience managing ERP or enterprise integration projects, ideally involving Dynamics 365 and/or Workday. Strong understanding of system architecture, data mapping, and cloud-based delivery models. Experience working with external system integrators and transformation partners. Excellent communication and stakeholder management skills, including executive-level engagement. Proficiency in project management methodologies and tools (e.g. PRINCE2, Agile, Jira, Azure DevOps). Why Choose DigX? Attractive Compensation + Incentives: Competitive base salary with performance bonuses and clear progression opportunities. Hybrid Flexibility: Work 2-3 days per week from our Stafford office, with the rest remote. Career Growth: Join a fast-growing consultancy delivering high-impact transformation programmes. Skills Development: Access to professional development support, including certifications and leadership training. About DigX DigX delivers enterprise technology solutions for financial services leaders and FTSE 100 organisations across public and private sectors. Our Project Managers don't just manage-they architect success, foster innovation, and drive measurable value through digital transformation. We're trusted advisors to some of the UK's most complex organisations, delivering programmes that matter. Ready to lead one of the UK's most ambitious ERP integration programmes? Apply now and help shape the future of enterprise transformation at DigX.
23/05/2026
Full time
IT Project Manager - ERP Integration & Transformation Competitive Package + Performance Bonus Stafford Head Office & Client Locations Hybrid Working (2-3 Days Office-Based) Join DigX as an IT Project Manager and play a pivotal role in delivering enterprise-wide transformation through the integration of Microsoft Dynamics 365 and Workday across Finance, HR, and Payroll systems. We're looking for a delivery-focused Project Manager to lead the coordination of complex integration workstreams, working alongside Solution Architects, Integration Engineers, and external partners and Venture Systems. You'll be instrumental in shaping the Program Solution Blueprint and ensuring alignment across all systems and stakeholders. Your Contribution Programme Coordination: Lead the planning and execution of integration discovery and design phases across Dynamics 365 and Workday, ensuring alignment with business processes and transformation goals. Stakeholder Engagement: Act as the central point of contact for internal and external stakeholders, including system integrators and client sponsors, facilitating governance meetings and issue resolution. Governance & Risk Management: Maintain RAID logs, manage dependencies, and proactively mitigate risks across architectural and integration workstreams. Integration Oversight: Support the development of the Program Solution Blueprint by coordinating with technical teams to map data flows, identify integration points, and resolve system overlaps. Delivery Assurance: Ensure milestones are met across multiple systems and vendors, and that integration designs are scalable, consistent, and aligned with enterprise architecture. Your Qualifications Proven experience managing ERP or enterprise integration projects, ideally involving Dynamics 365 and/or Workday. Strong understanding of system architecture, data mapping, and cloud-based delivery models. Experience working with external system integrators and transformation partners. Excellent communication and stakeholder management skills, including executive-level engagement. Proficiency in project management methodologies and tools (e.g. PRINCE2, Agile, Jira, Azure DevOps). Why Choose DigX? Attractive Compensation + Incentives: Competitive base salary with performance bonuses and clear progression opportunities. Hybrid Flexibility: Work 2-3 days per week from our Stafford office, with the rest remote. Career Growth: Join a fast-growing consultancy delivering high-impact transformation programmes. Skills Development: Access to professional development support, including certifications and leadership training. About DigX DigX delivers enterprise technology solutions for financial services leaders and FTSE 100 organisations across public and private sectors. Our Project Managers don't just manage-they architect success, foster innovation, and drive measurable value through digital transformation. We're trusted advisors to some of the UK's most complex organisations, delivering programmes that matter. Ready to lead one of the UK's most ambitious ERP integration programmes? Apply now and help shape the future of enterprise transformation at DigX.
AI Engineers & Technical AI Leaders Manchester Hybrid We're supporting a major consulting and technology organisation delivering AI and data transformation programmes across Financial Services and Banking. The focus is applied AI engineering, building production grade AI solutions across banking, risk, fraud, automation and enterprise platforms. Hiring across multiple levels, from Engineers through to senior technical leadership. What you'll be doing Building AI-enabled platforms and intelligent workflows Working with LLMs, RAG pipelines and embedding models Developing scalable backend services and AI integrations Collaborating across engineering, architecture and business teams Supporting AI deployment, governance and operational rollout Environment Python, SQL LLMs, prompt engineering, fine-tuning, RAG LangChain, LangGraph, Agent frameworks Vector databases, FastAPI, APIs AWS, Azure, GCP or Databricks CI/CD, MLOps and LLMOps Requirements Strong software or data engineering foundations Experience delivering AI or AI-enabled solutions Exposure to cloud and modern data platforms Financial Services or regulated industry experience essential Strong communication and stakeholder skills Open to candidates from Engineer through to Senior Manager level.
23/05/2026
Full time
AI Engineers & Technical AI Leaders Manchester Hybrid We're supporting a major consulting and technology organisation delivering AI and data transformation programmes across Financial Services and Banking. The focus is applied AI engineering, building production grade AI solutions across banking, risk, fraud, automation and enterprise platforms. Hiring across multiple levels, from Engineers through to senior technical leadership. What you'll be doing Building AI-enabled platforms and intelligent workflows Working with LLMs, RAG pipelines and embedding models Developing scalable backend services and AI integrations Collaborating across engineering, architecture and business teams Supporting AI deployment, governance and operational rollout Environment Python, SQL LLMs, prompt engineering, fine-tuning, RAG LangChain, LangGraph, Agent frameworks Vector databases, FastAPI, APIs AWS, Azure, GCP or Databricks CI/CD, MLOps and LLMOps Requirements Strong software or data engineering foundations Experience delivering AI or AI-enabled solutions Exposure to cloud and modern data platforms Financial Services or regulated industry experience essential Strong communication and stakeholder skills Open to candidates from Engineer through to Senior Manager level.
Join us as an IMS Mainframe Systems Programmer at Barclays, where you'll maintain and optimise IMS environments to ensure the performance, stability, and resilience of critical mainframe systems. You'll support high availability operations, resolve multi faceted incidents, and collaborate with teams across the bank while contributing to ongoing modernisation and automation initiatives. To be successful as a IMS Mainframe Systems Programmer, you should have: Ample knowledge of IMS DB/DC, z/OS, JCL, system utilities, and mainframe infrastructure. Ability to diagnose multi faced production issues, perform root cause analysis, and restore service quickly in a high availability environment. Experience implementing changes safely, maintaining system stability, and ensuring performance, recovery, and operational resilience. Some other highly valued skills may include: Knowledge of Assembler with experience of supporting user exits would be advantageous but not necessary. Ability to improve efficiency through scripting, job automation, monitoring, and process optimisation. Understanding of the IMS Catalog and IMS Managed ACB concepts. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job specific technical skills. This role will be based in our Knutsford office. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in depth technical knowledge and experience in their assigned area of expertise. Thorough understanding of the underlying principles and concepts within the area of expertise. They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
23/05/2026
Full time
Join us as an IMS Mainframe Systems Programmer at Barclays, where you'll maintain and optimise IMS environments to ensure the performance, stability, and resilience of critical mainframe systems. You'll support high availability operations, resolve multi faceted incidents, and collaborate with teams across the bank while contributing to ongoing modernisation and automation initiatives. To be successful as a IMS Mainframe Systems Programmer, you should have: Ample knowledge of IMS DB/DC, z/OS, JCL, system utilities, and mainframe infrastructure. Ability to diagnose multi faced production issues, perform root cause analysis, and restore service quickly in a high availability environment. Experience implementing changes safely, maintaining system stability, and ensuring performance, recovery, and operational resilience. Some other highly valued skills may include: Knowledge of Assembler with experience of supporting user exits would be advantageous but not necessary. Ability to improve efficiency through scripting, job automation, monitoring, and process optimisation. Understanding of the IMS Catalog and IMS Managed ACB concepts. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job specific technical skills. This role will be based in our Knutsford office. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in depth technical knowledge and experience in their assigned area of expertise. Thorough understanding of the underlying principles and concepts within the area of expertise. They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Hybrid, Uk wide, London once a week, Inside IR35 My leading client is looking for a an experienced Senior Project Manager with a strong background in DevSecOps platform delivery to lead a high-profile transformation initiative. This role will involve delivering a modern Application Platform while coordinating across multi-disciplinary teams, including Architecture (Application, Infrastructure, Security) and DevOps engineering teams This is an excellent opportunity to work in a fast-paced, enterprise-grade environment driving innovation in cloud-native and secure application delivery. Key Responsibilities Lead the end-to-end delivery of a DevSecOps-based Application Platform Coordinate and manage cross-functional teams, including: Application, Infrastructure, and Security Architects DevOps Engineers Ensure successful implementation of cloud-native solutions and modern development practices Drive programme governance, stakeholder engagement, and delivery excellence Align delivery with security, compliance, and operational standards Manage project timelines, risks, dependencies, and reporting Required Skills & Experience Proven experience as a Project Manager delivering DevSecOps platforms or similar transformation programmes Strong understanding of DevOps and infrastructure technologies, including: Ansible / Terraform Red Hat Enterprise Linux (RHEL) AWS Cloud Platform EKS / Kubernetes (K8s) Exposure to modern application development stacks: Java, Spring Boot, Microservices architecture Oracle RDS Experience working with distributed teams and third-party vendors Excellent stakeholder management and communication skills If this is of interest please send me your cv If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
23/05/2026
Full time
Hybrid, Uk wide, London once a week, Inside IR35 My leading client is looking for a an experienced Senior Project Manager with a strong background in DevSecOps platform delivery to lead a high-profile transformation initiative. This role will involve delivering a modern Application Platform while coordinating across multi-disciplinary teams, including Architecture (Application, Infrastructure, Security) and DevOps engineering teams This is an excellent opportunity to work in a fast-paced, enterprise-grade environment driving innovation in cloud-native and secure application delivery. Key Responsibilities Lead the end-to-end delivery of a DevSecOps-based Application Platform Coordinate and manage cross-functional teams, including: Application, Infrastructure, and Security Architects DevOps Engineers Ensure successful implementation of cloud-native solutions and modern development practices Drive programme governance, stakeholder engagement, and delivery excellence Align delivery with security, compliance, and operational standards Manage project timelines, risks, dependencies, and reporting Required Skills & Experience Proven experience as a Project Manager delivering DevSecOps platforms or similar transformation programmes Strong understanding of DevOps and infrastructure technologies, including: Ansible / Terraform Red Hat Enterprise Linux (RHEL) AWS Cloud Platform EKS / Kubernetes (K8s) Exposure to modern application development stacks: Java, Spring Boot, Microservices architecture Oracle RDS Experience working with distributed teams and third-party vendors Excellent stakeholder management and communication skills If this is of interest please send me your cv If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
# Change Acceleration Senior ManagerGlasgow, London, Manchester, Newcastle Bank HouseApply for this job Permanent Experienced Professionals Strategy & Transformation ID 483081-en\_GB# Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.# and Organisation is a core Capgemini Invent capability unit that puts people at the heart of everything we do. We combine strategy, process, people, technology, and data working across all sectors to transform technology, organisations, and society. W&O are made up of three capability teams, including Programme & Change Acceleration ('P&CA') which is the focus of this specific role. P&CA houses Capgemini Invent's transformation programme delivery and change experts. YOUR ROLE As a Senior Manager with extensive expertise in Change Management , you will establish and deliver complex client business transformation initiatives across a variety of sectors and drive the enhancement of our service offerings.As a Senior Manager you will play a key role in: Leading the shaping, planning, and delivery of medium and large scale, complex client business transformation initiatives. Being responsible for the management of all aspects of client engagements, including managing budgets, resource profile, billing and contracts. Developing delivery strategies and new offerings through the combination of existing assets or adopting new insights to enhance our change management approach and services. Playing a pivotal role in the Programme and Change Practice, enacting and delivering on our current strategy. Contributing to the development of internal training pathways to upskill consultants in areas of strategic change management such as technology enabled change, transition change and transformational leadership. Structuring and leading teams on client delivery, and being a mentor/coach to junior team members; enabling capability development and growth of our team# part of your role, you will have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE Proven track record of leading and delivering complex, multi-supplier transformation initiatives across various industries. Significant expertise in strategic change management, stakeholder management and change delivery. Currently working in a major Consulting firm, and/or in industry with previous Consulting experience. Commercial acumen to determine the best way to structure a deal for mutual benefit to clients and Capgemini. Ability to identify opportunities to enhance our change leadership and delivery through automation, advanced tooling, and tailored methodologies. Proven ability to foster and grow client relationships. Experience and expertise of multiple delivery approaches and methodologies . Particularly, the adoption of hybrid delivery models that combine traditional change approaches with Agile frameworks.Desirable skills and/or experience: Experience of implementing technologies such as SAP S4/Hana, Salesforce, Workday, Microsoft Dynamics, CoPilot Holds related qualifications+ PROSCI Change Practitioner or APMG Change qualifications+ PRINCE2 Practitioner or agile equivalents+ MSP, MoP, and/or P3O from Axelos Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and leading the transition from sales into delivery. Business development: utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network, you'll be required to generate c.£1m of consulting revenues. Already hold or, willing and eligible to obtain (within 6 months), UK security vetting status of Security Check (SC) WHAT YOU'LL LOVE ABOUT WORKING HERE? The Programme and Change Acceleration team is at the heart of the transformational consultancy services Capgemini Invent deliver for our clients. We act as Capgemini Invent's programme and change management center of excellence, focused on the design and delivery of business transformations. Our Change Management offer helps organisations to navigate and mitigate the people-related challenges that come with complex transformations. Whilst our Programme Management offer equips organisations with the tools necessary to ensure successful delivery execution.We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 5 consecutive years and voted in the top 10 for 2025. To see what it's like to work at Capgemini Invent, visit our Glassdoor page . NEED TO KNOW At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
23/05/2026
Full time
# Change Acceleration Senior ManagerGlasgow, London, Manchester, Newcastle Bank HouseApply for this job Permanent Experienced Professionals Strategy & Transformation ID 483081-en\_GB# Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.# and Organisation is a core Capgemini Invent capability unit that puts people at the heart of everything we do. We combine strategy, process, people, technology, and data working across all sectors to transform technology, organisations, and society. W&O are made up of three capability teams, including Programme & Change Acceleration ('P&CA') which is the focus of this specific role. P&CA houses Capgemini Invent's transformation programme delivery and change experts. YOUR ROLE As a Senior Manager with extensive expertise in Change Management , you will establish and deliver complex client business transformation initiatives across a variety of sectors and drive the enhancement of our service offerings.As a Senior Manager you will play a key role in: Leading the shaping, planning, and delivery of medium and large scale, complex client business transformation initiatives. Being responsible for the management of all aspects of client engagements, including managing budgets, resource profile, billing and contracts. Developing delivery strategies and new offerings through the combination of existing assets or adopting new insights to enhance our change management approach and services. Playing a pivotal role in the Programme and Change Practice, enacting and delivering on our current strategy. Contributing to the development of internal training pathways to upskill consultants in areas of strategic change management such as technology enabled change, transition change and transformational leadership. Structuring and leading teams on client delivery, and being a mentor/coach to junior team members; enabling capability development and growth of our team# part of your role, you will have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE Proven track record of leading and delivering complex, multi-supplier transformation initiatives across various industries. Significant expertise in strategic change management, stakeholder management and change delivery. Currently working in a major Consulting firm, and/or in industry with previous Consulting experience. Commercial acumen to determine the best way to structure a deal for mutual benefit to clients and Capgemini. Ability to identify opportunities to enhance our change leadership and delivery through automation, advanced tooling, and tailored methodologies. Proven ability to foster and grow client relationships. Experience and expertise of multiple delivery approaches and methodologies . Particularly, the adoption of hybrid delivery models that combine traditional change approaches with Agile frameworks.Desirable skills and/or experience: Experience of implementing technologies such as SAP S4/Hana, Salesforce, Workday, Microsoft Dynamics, CoPilot Holds related qualifications+ PROSCI Change Practitioner or APMG Change qualifications+ PRINCE2 Practitioner or agile equivalents+ MSP, MoP, and/or P3O from Axelos Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and leading the transition from sales into delivery. Business development: utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network, you'll be required to generate c.£1m of consulting revenues. Already hold or, willing and eligible to obtain (within 6 months), UK security vetting status of Security Check (SC) WHAT YOU'LL LOVE ABOUT WORKING HERE? The Programme and Change Acceleration team is at the heart of the transformational consultancy services Capgemini Invent deliver for our clients. We act as Capgemini Invent's programme and change management center of excellence, focused on the design and delivery of business transformations. Our Change Management offer helps organisations to navigate and mitigate the people-related challenges that come with complex transformations. Whilst our Programme Management offer equips organisations with the tools necessary to ensure successful delivery execution.We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 5 consecutive years and voted in the top 10 for 2025. To see what it's like to work at Capgemini Invent, visit our Glassdoor page . NEED TO KNOW At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
About us Make a difference and advance your career by helping deliver some of the UK's most important projects, making the world a smarter, safer, greener, and healthier place. You'll join a talented team of dynamic and driven professional problem solvers; creative thinkers and solutions builders who thrive on helping clients meet the most exciting digital transformation challenges. At a certified Great Place to Work , you'll experience a dynamic and nurturing environment that rewards initiative and flexibility and enjoy a career path tailored to your own aspirations. Founded in 1992, we are a successful, growing International digital transformation consultancy. We deliver multi-Queen's Award for innovation winning platforms and services that support large-scale digital transformation. Our digital, data and technology solutions are used by globally recognised public and private sector brands operating in a variety of sectors including Civil Defence, Healthcare, Sustainable Environment and Land Asset Management, and Digital Democracy. The Role As a Full Stack GIS Developer at Informed Solutions, you'll play a key role in shaping, building, and delivering innovative digital solutions that solve complex challenges in the public sector. The work you do will have a real and lasting impact on society, helping to make the UK healthier, safer, and more sustainable. You'll be part of an experienced and collaborative team, working on greenfield projects from the ground up and delivering enterprise-scale digital services for high-profile clients across multiple sectors. Collaboration is at the heart of how we work, and you'll partner closely with colleagues across Software Engineering, User-Centred Design, Delivery Management and Live Services to deliver exceptional outcomes. As a consultancy, we are proudly technology agnostic. This means our priority is designing the right solution using the most effective tools for the challenge at hand. Our teams work with a wide range of technologies including .NET, Java, Python, Node.js, AWS and Azure, giving you the opportunity to expand your skills, explore new technologies, and grow your career. Many of our projects also leverage Geographic Information Systems (GIS) and open-source geospatial tools, helping clients unlock the value of location data through innovative mapping and spatial analysis solutions. This role offers flexibility to be based from our Altrincham (Manchester) or Westminster (London) offices, where you'll be part of a collaborative, high-performing team environment, supported by our hybrid working approach. Role Responsibilities Deliver high-quality solutions: Design, build, and continually improve software, infrastructure, and deployment pipelines for public and private sector clients, ensuring robustness and scalability. Projects may also include solutions with geospatial data, GIS platforms, and open-source mapping technologies. Collaborate across disciplines: Work closely with Senior and Lead Engineers, Delivery Managers, and colleagues in User-Centred Design and Data Science to shape designs, contribute to documentation, and deliver against agreed plans. Ensure standards and best practice: Follow established approaches, provide accurate technical estimates, and escalation of risks or issues where required. Communicate and build relationships: Present prototypes, solutions, and progress updates clearly to stakeholders, while building strong, collaborative relationships with colleagues, clients, and partner organisations. Essential Skills 3+ years' proven experience in a Full Stack Engineering role, with strong skills in .NET, Java or Python, plus modern JavaScript libraries. A collaborative mindset with experience working in multi-disciplinary teams. Strong understanding of architectural and design patterns, including serverless and microservices. Hands on experience working in Agile environments, using Scrum, Kanban and test driven development (TDD). Experience with cloud platforms, ideally AWS or Azure, to design and deliver scalable solutions. Experience working with GIS systems or geospatial data, and familiarity with open source mapping tools (Leaflet, OpenLayers, QGIS, GeoServer, PostGIS). Desirable skills and experience Experience working in a consultancy environment, engaging with external stakeholders and clients. Exposure to public sector projects. Familiarity with CI/CD tools such as Jenkins and/or Terraform. Awareness of the GOV.UK Digital Service Standard and Technology Code of Practice, and their application to geospatial systems in public sector projects. Key abilities that are necessary for success Able to work effectively in environments where you can adapt to innovative practices involving uncertainty, change, and agile working. Ability to manage competing priorities and your time so you can deliver high-quality work within deadlines. Good interpersonal skills, with the ability to respect and accept different perspectives and disagreement, work collaboratively in diverse teams, and maintain positive working relationships. Good judgement and decision making in complex environments where uncertainty, ambiguity, and risk must be collaboratively managed by working supportively alongside others. Good communication skills, including clear, constructive written outputs and measured, respectful verbal delivery. Personal Qualities You use your experience to lead, coach and mentor more junior team members. You should excel at conveying complex technical concepts in a non technical manner and facilitate trusted working relationships with stakeholders. You should have the ability to work collaboratively, proactively and be flexible in responding to changing needs and priorities. Excellent work planning capabilities and time management skills. Ability to balance conflicting deadlines and priorities. A meticulous attention to detail. Punctuality, reliability, and a clear commitment to your role. What You'll Gain Exposure to high profile, enterprise scale projects that improve public services and deliver positive societal outcomes. Opportunities to work with a wide range of modern technologies, expanding your technical expertise in areas such as cloud, serverless and microservices. A supportive, collaborative environment where knowledge sharing and continuous learning are embedded into our culture. Professional development through training, accreditations and certifications to keep your skills sharp and future ready. The opportunity to grow your career in a consultancy setting, building strong client facing experience alongside technical excellence. Benefits Benefits package compliments our highly competitive salaries and our great working environment. We believe that our people should be properly rewarded for their commitment to the continued success of our business through a comprehensive and flexible range of benefits. InformedACADEMY - We offer excellent career development opportunities through our award winning personal and professional development programmes, including support with professional certifications. Industry leading health and wellbeing plan - We partner with several wellbeing support functions to cater to each individuals need, including 24/7 GP services, mental health support and physical health support. Hybrid working Private Health Care Cover Generous life assurance cover Gym Membership Monthly office lunch Onsite massage sessions 25 paid working days holiday per year plus bank holidays Sabbatical Leave Scheme Enhanced Maternity Leave and Pay Enhanced Paternity Leave and Pay Company Pension Contribution Profit Share Scheme Payment of professional subscriptions Generous referral scheme with no limits on the number of referrals Qualifying period applies
23/05/2026
Full time
About us Make a difference and advance your career by helping deliver some of the UK's most important projects, making the world a smarter, safer, greener, and healthier place. You'll join a talented team of dynamic and driven professional problem solvers; creative thinkers and solutions builders who thrive on helping clients meet the most exciting digital transformation challenges. At a certified Great Place to Work , you'll experience a dynamic and nurturing environment that rewards initiative and flexibility and enjoy a career path tailored to your own aspirations. Founded in 1992, we are a successful, growing International digital transformation consultancy. We deliver multi-Queen's Award for innovation winning platforms and services that support large-scale digital transformation. Our digital, data and technology solutions are used by globally recognised public and private sector brands operating in a variety of sectors including Civil Defence, Healthcare, Sustainable Environment and Land Asset Management, and Digital Democracy. The Role As a Full Stack GIS Developer at Informed Solutions, you'll play a key role in shaping, building, and delivering innovative digital solutions that solve complex challenges in the public sector. The work you do will have a real and lasting impact on society, helping to make the UK healthier, safer, and more sustainable. You'll be part of an experienced and collaborative team, working on greenfield projects from the ground up and delivering enterprise-scale digital services for high-profile clients across multiple sectors. Collaboration is at the heart of how we work, and you'll partner closely with colleagues across Software Engineering, User-Centred Design, Delivery Management and Live Services to deliver exceptional outcomes. As a consultancy, we are proudly technology agnostic. This means our priority is designing the right solution using the most effective tools for the challenge at hand. Our teams work with a wide range of technologies including .NET, Java, Python, Node.js, AWS and Azure, giving you the opportunity to expand your skills, explore new technologies, and grow your career. Many of our projects also leverage Geographic Information Systems (GIS) and open-source geospatial tools, helping clients unlock the value of location data through innovative mapping and spatial analysis solutions. This role offers flexibility to be based from our Altrincham (Manchester) or Westminster (London) offices, where you'll be part of a collaborative, high-performing team environment, supported by our hybrid working approach. Role Responsibilities Deliver high-quality solutions: Design, build, and continually improve software, infrastructure, and deployment pipelines for public and private sector clients, ensuring robustness and scalability. Projects may also include solutions with geospatial data, GIS platforms, and open-source mapping technologies. Collaborate across disciplines: Work closely with Senior and Lead Engineers, Delivery Managers, and colleagues in User-Centred Design and Data Science to shape designs, contribute to documentation, and deliver against agreed plans. Ensure standards and best practice: Follow established approaches, provide accurate technical estimates, and escalation of risks or issues where required. Communicate and build relationships: Present prototypes, solutions, and progress updates clearly to stakeholders, while building strong, collaborative relationships with colleagues, clients, and partner organisations. Essential Skills 3+ years' proven experience in a Full Stack Engineering role, with strong skills in .NET, Java or Python, plus modern JavaScript libraries. A collaborative mindset with experience working in multi-disciplinary teams. Strong understanding of architectural and design patterns, including serverless and microservices. Hands on experience working in Agile environments, using Scrum, Kanban and test driven development (TDD). Experience with cloud platforms, ideally AWS or Azure, to design and deliver scalable solutions. Experience working with GIS systems or geospatial data, and familiarity with open source mapping tools (Leaflet, OpenLayers, QGIS, GeoServer, PostGIS). Desirable skills and experience Experience working in a consultancy environment, engaging with external stakeholders and clients. Exposure to public sector projects. Familiarity with CI/CD tools such as Jenkins and/or Terraform. Awareness of the GOV.UK Digital Service Standard and Technology Code of Practice, and their application to geospatial systems in public sector projects. Key abilities that are necessary for success Able to work effectively in environments where you can adapt to innovative practices involving uncertainty, change, and agile working. Ability to manage competing priorities and your time so you can deliver high-quality work within deadlines. Good interpersonal skills, with the ability to respect and accept different perspectives and disagreement, work collaboratively in diverse teams, and maintain positive working relationships. Good judgement and decision making in complex environments where uncertainty, ambiguity, and risk must be collaboratively managed by working supportively alongside others. Good communication skills, including clear, constructive written outputs and measured, respectful verbal delivery. Personal Qualities You use your experience to lead, coach and mentor more junior team members. You should excel at conveying complex technical concepts in a non technical manner and facilitate trusted working relationships with stakeholders. You should have the ability to work collaboratively, proactively and be flexible in responding to changing needs and priorities. Excellent work planning capabilities and time management skills. Ability to balance conflicting deadlines and priorities. A meticulous attention to detail. Punctuality, reliability, and a clear commitment to your role. What You'll Gain Exposure to high profile, enterprise scale projects that improve public services and deliver positive societal outcomes. Opportunities to work with a wide range of modern technologies, expanding your technical expertise in areas such as cloud, serverless and microservices. A supportive, collaborative environment where knowledge sharing and continuous learning are embedded into our culture. Professional development through training, accreditations and certifications to keep your skills sharp and future ready. The opportunity to grow your career in a consultancy setting, building strong client facing experience alongside technical excellence. Benefits Benefits package compliments our highly competitive salaries and our great working environment. We believe that our people should be properly rewarded for their commitment to the continued success of our business through a comprehensive and flexible range of benefits. InformedACADEMY - We offer excellent career development opportunities through our award winning personal and professional development programmes, including support with professional certifications. Industry leading health and wellbeing plan - We partner with several wellbeing support functions to cater to each individuals need, including 24/7 GP services, mental health support and physical health support. Hybrid working Private Health Care Cover Generous life assurance cover Gym Membership Monthly office lunch Onsite massage sessions 25 paid working days holiday per year plus bank holidays Sabbatical Leave Scheme Enhanced Maternity Leave and Pay Enhanced Paternity Leave and Pay Company Pension Contribution Profit Share Scheme Payment of professional subscriptions Generous referral scheme with no limits on the number of referrals Qualifying period applies
ServiceNow GRC Business Analyst - 6-Month Contract Location: Fully Remote - UK or Ireland or Poland Contract: 6 Months Start: Next 4 Weeks We are seeking an experienced ServiceNow GRC Business Analyst to support the delivery of a Governance, Risk & Compliance transformation programme within a large enterprise environment. Key Responsibilities Gather and document business and functional requirements Run workshops with stakeholders across risk, compliance, audit, and IT teams Translate business requirements into ServiceNow GRC solutions Support process mapping, gap analysis, UAT, and change activities Work closely with Project Managers, developers, architects, and third-party partners Required Experience Proven experience as a Business Analyst on ServiceNow GRC/IRM projects Strong understanding of governance, risk, and compliance processes Experience writing user stories, process flows, and requirements documentation Excellent stakeholder engagement and communication skills Experience working in Agile delivery environments Desirable ServiceNow GRC/IRM knowledge or certifications Experience in regulated sectors such as financial services or healthcare
23/05/2026
Full time
ServiceNow GRC Business Analyst - 6-Month Contract Location: Fully Remote - UK or Ireland or Poland Contract: 6 Months Start: Next 4 Weeks We are seeking an experienced ServiceNow GRC Business Analyst to support the delivery of a Governance, Risk & Compliance transformation programme within a large enterprise environment. Key Responsibilities Gather and document business and functional requirements Run workshops with stakeholders across risk, compliance, audit, and IT teams Translate business requirements into ServiceNow GRC solutions Support process mapping, gap analysis, UAT, and change activities Work closely with Project Managers, developers, architects, and third-party partners Required Experience Proven experience as a Business Analyst on ServiceNow GRC/IRM projects Strong understanding of governance, risk, and compliance processes Experience writing user stories, process flows, and requirements documentation Excellent stakeholder engagement and communication skills Experience working in Agile delivery environments Desirable ServiceNow GRC/IRM knowledge or certifications Experience in regulated sectors such as financial services or healthcare
