We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Graduate Operational Technology (OT) Cyber Security Analyst / Engineer 3 days a week onsite (London or Leicester or Sunderland or Crewe or Derby or Luton) Permanent role with excellent salary + company benefits This person will receive all the training and paid qualifications to move into an Operational Technology Compliance Manager role. We're looking for an ambitious engineering graduate with at least 1 years' experience of working with Operational Technology (OT) who is keen to build a long-term career in cybersecurity for critical infrastructure. Reporting into the Head of Information Security GRC and Group CISO this role sits within the Group Information Security team and offers a unique opportunity to work at the intersection of engineering systems and cybersecurity. You will help ensure that operational technologies across this large global organisation are designed, deployed and maintained securely, supporting the protection of critical transport systems. You will receive structured training, mentoring and financial support to achieve industry-recognised cybersecurity certifications, while gaining hands-on experience working with engineers, technology teams and security specialists across the organisation. This role is ideal for someone who has worked with rail operational systems or similar and wants to transition into the rapidly growing field of Operational Technology security. What You'll Be Doing Working alongside experienced cybersecurity and engineering specialists, you will: Support the implementation of the Operational Technology security strategy across engineering and operational teams. Assist in applying recognised cyber security frameworks such as National Institute of Standards and Technology Cyber Security Framework and IEC 62443 to operational environments. Work with engineering teams to understand how operational systems such as Supervisory Control and Data Acquisition, Programmable Logic Controller, and rail technologies like European Train Control System are designed and operated. Support the review of engineering designs to help ensure security considerations are included throughout the system lifecycle. Assist with vulnerability scanning, security assessments and assurance activities relating to operational technology systems. Work with the Security Operations Centre to help monitor and respond to security risks affecting operational environments. Help develop training materials and guidance for engineering teams on secure system design and operational practices. Contribute to security improvement plans following risk assessments or security testing. Training and Development As part of this role you will receive: Structured training in Operational Technology cybersecurity Mentoring from experienced cybersecurity and engineering professionals Financial support and study time for professional certifications such as: Certified Information Systems Security Professional Certified Information Security Manager ISO/IEC 27001 Lead Auditor Exposure to large-scale operational systems and real-world cybersecurity challenges Opportunities to grow into specialist OT security or cybersecurity leadership roles What We're Looking For Essential Degree in Engineering, Electrical Engineering, Electronic Engineering, Systems Engineering, or a related discipline Some practical experience of Operational Technology environments, such as industrial control systems, automation, or rail systems Understanding of technologies such as PLCs, SCADA, or industrial networks Interest in cybersecurity and protecting critical infrastructure Strong analytical and problem-solving skills Good communication skills and ability to work with both engineering and technology teams Desirable Experience through internships, placements or projects involving operational technology systems Exposure to rail or transport engineering environments Basic awareness of cybersecurity concepts Interest in pursuing professional cybersecurity certifications This role provides an exceptional opportunity to build a career in one of the fastest-growing areas of cybersecurity: Operational Technology security. You will gain experience protecting systems that support real-world infrastructure and transport operations, while receiving the training and professional support needed to develop into a specialist OT cybersecurity professional so if you're interested in this role please send your CV asap.
03/04/2026
Full time
Graduate Operational Technology (OT) Cyber Security Analyst / Engineer 3 days a week onsite (London or Leicester or Sunderland or Crewe or Derby or Luton) Permanent role with excellent salary + company benefits This person will receive all the training and paid qualifications to move into an Operational Technology Compliance Manager role. We're looking for an ambitious engineering graduate with at least 1 years' experience of working with Operational Technology (OT) who is keen to build a long-term career in cybersecurity for critical infrastructure. Reporting into the Head of Information Security GRC and Group CISO this role sits within the Group Information Security team and offers a unique opportunity to work at the intersection of engineering systems and cybersecurity. You will help ensure that operational technologies across this large global organisation are designed, deployed and maintained securely, supporting the protection of critical transport systems. You will receive structured training, mentoring and financial support to achieve industry-recognised cybersecurity certifications, while gaining hands-on experience working with engineers, technology teams and security specialists across the organisation. This role is ideal for someone who has worked with rail operational systems or similar and wants to transition into the rapidly growing field of Operational Technology security. What You'll Be Doing Working alongside experienced cybersecurity and engineering specialists, you will: Support the implementation of the Operational Technology security strategy across engineering and operational teams. Assist in applying recognised cyber security frameworks such as National Institute of Standards and Technology Cyber Security Framework and IEC 62443 to operational environments. Work with engineering teams to understand how operational systems such as Supervisory Control and Data Acquisition, Programmable Logic Controller, and rail technologies like European Train Control System are designed and operated. Support the review of engineering designs to help ensure security considerations are included throughout the system lifecycle. Assist with vulnerability scanning, security assessments and assurance activities relating to operational technology systems. Work with the Security Operations Centre to help monitor and respond to security risks affecting operational environments. Help develop training materials and guidance for engineering teams on secure system design and operational practices. Contribute to security improvement plans following risk assessments or security testing. Training and Development As part of this role you will receive: Structured training in Operational Technology cybersecurity Mentoring from experienced cybersecurity and engineering professionals Financial support and study time for professional certifications such as: Certified Information Systems Security Professional Certified Information Security Manager ISO/IEC 27001 Lead Auditor Exposure to large-scale operational systems and real-world cybersecurity challenges Opportunities to grow into specialist OT security or cybersecurity leadership roles What We're Looking For Essential Degree in Engineering, Electrical Engineering, Electronic Engineering, Systems Engineering, or a related discipline Some practical experience of Operational Technology environments, such as industrial control systems, automation, or rail systems Understanding of technologies such as PLCs, SCADA, or industrial networks Interest in cybersecurity and protecting critical infrastructure Strong analytical and problem-solving skills Good communication skills and ability to work with both engineering and technology teams Desirable Experience through internships, placements or projects involving operational technology systems Exposure to rail or transport engineering environments Basic awareness of cybersecurity concepts Interest in pursuing professional cybersecurity certifications This role provides an exceptional opportunity to build a career in one of the fastest-growing areas of cybersecurity: Operational Technology security. You will gain experience protecting systems that support real-world infrastructure and transport operations, while receiving the training and professional support needed to develop into a specialist OT cybersecurity professional so if you're interested in this role please send your CV asap.
Job Title: Cyber Security Operations Manager Location: Liverpool City Centre on a Hybrid working basis Salary: Up to 75,000 per annum Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday Acorn are looking to recruit a brand-new role as a Cyber Security Operations Manager. The Cyber Security Operations Manager will lead the operational security function responsible for protecting the organisation's information assets, technology services, and users. This role oversees all security operation functions, incident response, threat detection, vulnerability management, and continuous improvement of the organisation's security posture. Working closely with Infrastructure, Cloud, Architecture, Governance, Compliance and Risk teams, the manager ensures that security operations are proactive, resilient, and aligned with business needs. Responsibilities: Lead and manage the daily operations of the internal Security Operations team and primary relationship with any outsourced SOC solution ensuring 24/7 monitoring and response coverage. Oversee cyber defence capabilities including SIEM, SOAR, EDR/XDR, threat intelligence, and identity protection. Develop and maintain operational procedures, playbooks, and response frameworks. Direct the full incident response lifecycle: detection, triage, containment, eradication, recovery, and post-incident review. Coordinate major incident management with IT Infrastructure, Cloud, and Business teams. Ensure lessons learned are captured and drive meaningful improvement. Oversee the vulnerability management programme, ensuring timely identification, prioritisation, and remediation of risks. Partner with asset owners to ensure patches, configuration hardening, and remediation actions are completed. Support risk assessment processes and provide input to security governance and compliance teams. Ensure the design, tuning, and optimisation of detection rules, alerts, and correlation logic across security platforms. Drive automation initiatives using SOAR to improve response speed and reduce operational workload. Maintain robust coverage across cloud, on premise, network, and endpoint environments. Build capability through training, certifications, and knowledge-sharing programmes. Work with technology, business, and leadership teams to communicate risks, incidents, and security posture. Support audits, regulatory assessments, and customer assurance activities About you: Requirements: Experience managing a SOC or security operations function within a complex enterprise environment. Strong understanding of SIEM, SOAR, EDR, IDS/IPS, firewalls, and cloud-native security tooling. Knowledge of cyber security frameworks such as NIST CSF, MITRE ATT&CK, ISO 27001, or CIS Controls. Demonstrated expertise in incident response and threat management. Experience working in hybrid cloud environments (Azure, AWS, or GCP). Grow with Acorn: We bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Earn recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer Disability Confident Level 1 & 2 Menopause Friendly accredited Armed Forces Covenant signatory Great Places to Work 2024/25 Best Place to Work for Development Best Place to Work for Women Before applying, please know: If your application is successful, we will run relevant employment checks prior to your employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements We can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cyber Security Consultant, Head of Cyber Security, Cyber Security Operations Supervisor, IT Cloud Operations Manager may also be considered for this role.
02/04/2026
Full time
Job Title: Cyber Security Operations Manager Location: Liverpool City Centre on a Hybrid working basis Salary: Up to 75,000 per annum Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday Acorn are looking to recruit a brand-new role as a Cyber Security Operations Manager. The Cyber Security Operations Manager will lead the operational security function responsible for protecting the organisation's information assets, technology services, and users. This role oversees all security operation functions, incident response, threat detection, vulnerability management, and continuous improvement of the organisation's security posture. Working closely with Infrastructure, Cloud, Architecture, Governance, Compliance and Risk teams, the manager ensures that security operations are proactive, resilient, and aligned with business needs. Responsibilities: Lead and manage the daily operations of the internal Security Operations team and primary relationship with any outsourced SOC solution ensuring 24/7 monitoring and response coverage. Oversee cyber defence capabilities including SIEM, SOAR, EDR/XDR, threat intelligence, and identity protection. Develop and maintain operational procedures, playbooks, and response frameworks. Direct the full incident response lifecycle: detection, triage, containment, eradication, recovery, and post-incident review. Coordinate major incident management with IT Infrastructure, Cloud, and Business teams. Ensure lessons learned are captured and drive meaningful improvement. Oversee the vulnerability management programme, ensuring timely identification, prioritisation, and remediation of risks. Partner with asset owners to ensure patches, configuration hardening, and remediation actions are completed. Support risk assessment processes and provide input to security governance and compliance teams. Ensure the design, tuning, and optimisation of detection rules, alerts, and correlation logic across security platforms. Drive automation initiatives using SOAR to improve response speed and reduce operational workload. Maintain robust coverage across cloud, on premise, network, and endpoint environments. Build capability through training, certifications, and knowledge-sharing programmes. Work with technology, business, and leadership teams to communicate risks, incidents, and security posture. Support audits, regulatory assessments, and customer assurance activities About you: Requirements: Experience managing a SOC or security operations function within a complex enterprise environment. Strong understanding of SIEM, SOAR, EDR, IDS/IPS, firewalls, and cloud-native security tooling. Knowledge of cyber security frameworks such as NIST CSF, MITRE ATT&CK, ISO 27001, or CIS Controls. Demonstrated expertise in incident response and threat management. Experience working in hybrid cloud environments (Azure, AWS, or GCP). Grow with Acorn: We bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Earn recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer Disability Confident Level 1 & 2 Menopause Friendly accredited Armed Forces Covenant signatory Great Places to Work 2024/25 Best Place to Work for Development Best Place to Work for Women Before applying, please know: If your application is successful, we will run relevant employment checks prior to your employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements We can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cyber Security Consultant, Head of Cyber Security, Cyber Security Operations Supervisor, IT Cloud Operations Manager may also be considered for this role.
The Company: A long-established organisation with over a century of experience in manufacturing and defense projects. With a focus on advancing engineering technology through innovative solutions, especially in the field of sustainable propulsion systems-moving from hybrid to alternative fuel technologies, including hydrogen. Their ongoing development is driven by a commitment to core values: safety, sustainability, quality, innovation, excellence, and teamwork. Overview: The IT Manager leads the delivery, security, reliability, and ongoing improvement of IT services and infrastructure, acting as the strategic link between technology and business objectives. Reporting to the Head of Finance and IT, this role oversees IT Infrastructure and Support functions, managing a team of two and ensuring seamless, secure, and scalable IT operations across the business. Key Responsibilities: People Leadership: Manage, mentor, and develop IT Infrastructure Engineer and IT Support Engineer. Oversee performance, resource planning, and foster a culture of accountability and continuous improvement. IT Operations & Service Delivery: Ensure delivery of reliable IT services that meet business SLAs. Oversee incident, problem, and change management processes, serving as an escalation point for technical issues. Infrastructure Management: Direct the design, implementation, and maintenance of on-premises, cloud, and hybrid IT infrastructure. Ensure system availability, resilience, and compliance with recovery and continuity plans. End-User Support: Drive high-quality, consistent end-user support. Oversee device life cycle, onboarding/offboarding, and enhance user satisfaction with a focus on self-service and knowledge sharing. Security & Compliance: Enforce IT security standards and compliance with policies and regulatory requirements. Oversee risk management, vulnerability patching, and audit readiness. Strategy & Budget: Develop and execute IT strategy in alignment with business goals. Manage IT budgets, vendor relationships, and prioritise technology investments. Process & Governance: Implement and maintain IT policies, procedures, and ITIL-aligned service management best practices. Track operational KPIs and optimise processes through documentation and automation. Experience: 5-10+ years' experience in IT operations or infrastructure/support; 2-5+ years in a management role Knowledge of business system/ERP implementation Experience with Cyber Essentials/Cyber Essentials Plus Experience managing infrastructure and service desk teams Strong technical knowledge (enterprise infrastructure, cloud platforms, IT support operations) Experience with ITSM frameworks (ITIL preferred), budgeting, and vendor management Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
02/04/2026
Full time
The Company: A long-established organisation with over a century of experience in manufacturing and defense projects. With a focus on advancing engineering technology through innovative solutions, especially in the field of sustainable propulsion systems-moving from hybrid to alternative fuel technologies, including hydrogen. Their ongoing development is driven by a commitment to core values: safety, sustainability, quality, innovation, excellence, and teamwork. Overview: The IT Manager leads the delivery, security, reliability, and ongoing improvement of IT services and infrastructure, acting as the strategic link between technology and business objectives. Reporting to the Head of Finance and IT, this role oversees IT Infrastructure and Support functions, managing a team of two and ensuring seamless, secure, and scalable IT operations across the business. Key Responsibilities: People Leadership: Manage, mentor, and develop IT Infrastructure Engineer and IT Support Engineer. Oversee performance, resource planning, and foster a culture of accountability and continuous improvement. IT Operations & Service Delivery: Ensure delivery of reliable IT services that meet business SLAs. Oversee incident, problem, and change management processes, serving as an escalation point for technical issues. Infrastructure Management: Direct the design, implementation, and maintenance of on-premises, cloud, and hybrid IT infrastructure. Ensure system availability, resilience, and compliance with recovery and continuity plans. End-User Support: Drive high-quality, consistent end-user support. Oversee device life cycle, onboarding/offboarding, and enhance user satisfaction with a focus on self-service and knowledge sharing. Security & Compliance: Enforce IT security standards and compliance with policies and regulatory requirements. Oversee risk management, vulnerability patching, and audit readiness. Strategy & Budget: Develop and execute IT strategy in alignment with business goals. Manage IT budgets, vendor relationships, and prioritise technology investments. Process & Governance: Implement and maintain IT policies, procedures, and ITIL-aligned service management best practices. Track operational KPIs and optimise processes through documentation and automation. Experience: 5-10+ years' experience in IT operations or infrastructure/support; 2-5+ years in a management role Knowledge of business system/ERP implementation Experience with Cyber Essentials/Cyber Essentials Plus Experience managing infrastructure and service desk teams Strong technical knowledge (enterprise infrastructure, cloud platforms, IT support operations) Experience with ITSM frameworks (ITIL preferred), budgeting, and vendor management Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
On behalf of our client, we are seeking to recruit a Digital Site Relationship Manager to join on a contract until the end of the year. This role acts as the key interface between Digital and operational teams, ensuring digital solutions effectively support business priorities and operational delivery. The successful candidate will build strong stakeholder relationships, support the deployment and performance of digital products, drive continuous improvement and digitalisation initiatives, and act as a trusted advisor to site leadership. The role also supports business process analysis, solution development, and promotes strong cybersecurity practices across operational environments. Role: Digital Site Relationship Manager Pay: 35 per hour Via Umbrella Location: Filton Contract: Monday - Friday 35 hours per week, till the end of the year IR35 Status: Inside Security Clearance : BPSS Responsibilities Build strong relationships with plant leadership and operational teams, acting as the main point of contact for all digital activities. Represent digital services at site governance meetings and report on performance, usage, and value. Lead stakeholder engagement and maintain the site's digital roadmap aligned with business priorities. Coordinate with digital teams (ERP, workplace, infrastructure, and operations technology) to ensure aligned delivery of services. Manage digital demand for the site, prioritising requests and aligning them with operational needs and technology capabilities. Oversee deployment of digital products, ensuring effective coordination with stakeholders and minimal disruption to operations. Lead incident and crisis communication, ensuring issues are resolved and root cause analysis is completed. Promote digitalisation and automation initiatives that improve operational efficiency and user experience. Support cybersecurity improvements by strengthening collaboration between IT and operational technology teams. Coach and develop digital team members, fostering continuous improvement and innovation. Monitor service performance against targets and escalate issues where necessary. Contribute to supplier management, service transitions, and risk management related to digital services. Essential Skills: Broad knowledge of Digital products, organisation & processes. Experience working in an industrial operations environment. Understanding of how IT works on a shop floor Knowledge of Digital tools & applications used in Operations. Knowledge of cyber security practices Stakeholder management skills & experience. Leading and managing and ability to adapt communication to the audience If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
02/04/2026
Contractor
On behalf of our client, we are seeking to recruit a Digital Site Relationship Manager to join on a contract until the end of the year. This role acts as the key interface between Digital and operational teams, ensuring digital solutions effectively support business priorities and operational delivery. The successful candidate will build strong stakeholder relationships, support the deployment and performance of digital products, drive continuous improvement and digitalisation initiatives, and act as a trusted advisor to site leadership. The role also supports business process analysis, solution development, and promotes strong cybersecurity practices across operational environments. Role: Digital Site Relationship Manager Pay: 35 per hour Via Umbrella Location: Filton Contract: Monday - Friday 35 hours per week, till the end of the year IR35 Status: Inside Security Clearance : BPSS Responsibilities Build strong relationships with plant leadership and operational teams, acting as the main point of contact for all digital activities. Represent digital services at site governance meetings and report on performance, usage, and value. Lead stakeholder engagement and maintain the site's digital roadmap aligned with business priorities. Coordinate with digital teams (ERP, workplace, infrastructure, and operations technology) to ensure aligned delivery of services. Manage digital demand for the site, prioritising requests and aligning them with operational needs and technology capabilities. Oversee deployment of digital products, ensuring effective coordination with stakeholders and minimal disruption to operations. Lead incident and crisis communication, ensuring issues are resolved and root cause analysis is completed. Promote digitalisation and automation initiatives that improve operational efficiency and user experience. Support cybersecurity improvements by strengthening collaboration between IT and operational technology teams. Coach and develop digital team members, fostering continuous improvement and innovation. Monitor service performance against targets and escalate issues where necessary. Contribute to supplier management, service transitions, and risk management related to digital services. Essential Skills: Broad knowledge of Digital products, organisation & processes. Experience working in an industrial operations environment. Understanding of how IT works on a shop floor Knowledge of Digital tools & applications used in Operations. Knowledge of cyber security practices Stakeholder management skills & experience. Leading and managing and ability to adapt communication to the audience If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Our client are seeking an experienced 3rd Line Service Desk Engineer to join them on a permanent basis. You will be responsible for providing advanced technical support and managing the infrastructure and security requirements for customers; handling a variety of complex issues, ensuring system availability, maintaining security standards across various platforms, and providing detailed reporting on all aspects of the Managed Service. Location: Working at Cardiff Head Office Shifts: Shifts run across 24/7 - 365 days. All evening and night shifts are worked from home. What you'll be doing: Microsoft Infrastructure: Maintain and support Entra ID, Azure, VMs, and hosted services. Ensure compliance with Cyber Essentials through timely patching and monitoring. Endpoint Management: Oversee MDM/Intune, Apple Business Manager, and Manage Engine. Manage Autopilot deployments and enforce security baselines. Automation: Develop PowerShell scripts to streamline operations and boost efficiency. Backup & Disaster Recovery: Ensure smooth backup operations, conduct regular recovery tests, and manage incident response. Upgrades & Improvements: Proactively monitor and enhance infrastructure, participate in technical projects, and engage in monthly client meetings. Service Desk: Handle tickets, diagnose issues, escalate when needed, and contribute to knowledge base development. What we're looking for: Bachelor's degree (or equivilent) in computer science, Information Technology, or a related field. AZ-104: Microsoft Azure Administrator Minimum of 5 years of experience in a similar role. Strong knowledge of infrastructure and security management. Experience with Azure, AWS, Intune, Manage Engine (Endpoint Central, Applications Manager) Excellent problem-solving and communication skills. Proficiency in managing virtual machines, network devices, and security systems. Ability to handle complex technical issues and provide advanced support. Strong analytical and reporting skills. Salary & Benefits: Salary between 30-35k dependant on experience, plus excellent benefits including: Private Healthcare Package through BUPA Death in Service (4 x salary) Group Income Protection 23 days holiday per year plus bank holidays First class reward and recognition initiatives Discounted gym membership
01/04/2026
Full time
Our client are seeking an experienced 3rd Line Service Desk Engineer to join them on a permanent basis. You will be responsible for providing advanced technical support and managing the infrastructure and security requirements for customers; handling a variety of complex issues, ensuring system availability, maintaining security standards across various platforms, and providing detailed reporting on all aspects of the Managed Service. Location: Working at Cardiff Head Office Shifts: Shifts run across 24/7 - 365 days. All evening and night shifts are worked from home. What you'll be doing: Microsoft Infrastructure: Maintain and support Entra ID, Azure, VMs, and hosted services. Ensure compliance with Cyber Essentials through timely patching and monitoring. Endpoint Management: Oversee MDM/Intune, Apple Business Manager, and Manage Engine. Manage Autopilot deployments and enforce security baselines. Automation: Develop PowerShell scripts to streamline operations and boost efficiency. Backup & Disaster Recovery: Ensure smooth backup operations, conduct regular recovery tests, and manage incident response. Upgrades & Improvements: Proactively monitor and enhance infrastructure, participate in technical projects, and engage in monthly client meetings. Service Desk: Handle tickets, diagnose issues, escalate when needed, and contribute to knowledge base development. What we're looking for: Bachelor's degree (or equivilent) in computer science, Information Technology, or a related field. AZ-104: Microsoft Azure Administrator Minimum of 5 years of experience in a similar role. Strong knowledge of infrastructure and security management. Experience with Azure, AWS, Intune, Manage Engine (Endpoint Central, Applications Manager) Excellent problem-solving and communication skills. Proficiency in managing virtual machines, network devices, and security systems. Ability to handle complex technical issues and provide advanced support. Strong analytical and reporting skills. Salary & Benefits: Salary between 30-35k dependant on experience, plus excellent benefits including: Private Healthcare Package through BUPA Death in Service (4 x salary) Group Income Protection 23 days holiday per year plus bank holidays First class reward and recognition initiatives Discounted gym membership
Business Systems Analyst (Application Support) Leeds - hybrid -2-3days in office Permanent Summary We're seeking a Systems Analyst to join our team, who are based in our Leeds office. In this role, you'll support critical business systems used across the group, working closely with colleagues to plan, estimate and oversee smooth, successful implementations. You'll be at the heart of innovation, ensuring every new solution transitions seamlessly into business-as-usual operations and delivers a real impact from day one. Some of the key deliverables will include: Monitor and manage a queue of tickets to ensure all tickets are within SLA targets Provide excellent customer service for all tickets ensuring customer expectations are set and regular communication is sent to customers Provide technical support to business users/ICT BAU support staff Working alone, or as part of a team, analyse the underlying issues arising from investigations into requirements and problems, and identify available options for consideration Manage small change requests through the full systems life cycle to completion. Including Requirement Gathering, Feasibility Analysis, Specification, Build and Configuration, Testing and UAT, Training, Implementation, Operational Handover and Post Implementation Support Ensure system configuration and operational support documentation is complete and accurate Support continuous improvement programs in response to support service metrics, customer feedback and process efficiencies Carry out root cause analysis in support of Problem Management. Reconcile issues across support teams to improve Incident Management Process Provide support to ICT Projects Work with a project team to assist with the timely delivery of tasks within a project. Tasks could include Testing and UAT, Training, Operational Handover. Ensure progress/issues/delays are communicated effectively with the Project Manager Delivery of BAU handover tasks into the Systems team and other ICT teams where necessary Create new and update existing Standard Process documentation to aid with knowledge sharing within the systems team. Arrange, prepare and conduct meetings, workshops, training and presentations for a wide variety of audiences. Security Patches/Service Packs are installed in a timely manner, in-line with Cyber Essentials Ensure Information Security risks are identified, reported and actions taken to reduce the occurrence and impact of security incidents. What we're looking for: Previous experience of working within a Systems Analyst/Application Support role Ideally have supported COINS, FocalPoint, IFS or other ERP systems Excellent analytical skills Strong communication, presentational and written skills, with the ability to explain complex issues in a simple way Ability to work under pressure and meet tight deadlines whist still producing good quality work Proven experience at gathering requirements and in negotiations Experience in prioritisation of calls Excels at transferring knowledge through user guides or training Basic knowledge of programming code, relational databases, T-SQL and report writing Able to keep abreast of new technology and can learn new systems quickly with little guidance Exposure to 2nd line support for one or more ERP systems. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
01/04/2026
Full time
Business Systems Analyst (Application Support) Leeds - hybrid -2-3days in office Permanent Summary We're seeking a Systems Analyst to join our team, who are based in our Leeds office. In this role, you'll support critical business systems used across the group, working closely with colleagues to plan, estimate and oversee smooth, successful implementations. You'll be at the heart of innovation, ensuring every new solution transitions seamlessly into business-as-usual operations and delivers a real impact from day one. Some of the key deliverables will include: Monitor and manage a queue of tickets to ensure all tickets are within SLA targets Provide excellent customer service for all tickets ensuring customer expectations are set and regular communication is sent to customers Provide technical support to business users/ICT BAU support staff Working alone, or as part of a team, analyse the underlying issues arising from investigations into requirements and problems, and identify available options for consideration Manage small change requests through the full systems life cycle to completion. Including Requirement Gathering, Feasibility Analysis, Specification, Build and Configuration, Testing and UAT, Training, Implementation, Operational Handover and Post Implementation Support Ensure system configuration and operational support documentation is complete and accurate Support continuous improvement programs in response to support service metrics, customer feedback and process efficiencies Carry out root cause analysis in support of Problem Management. Reconcile issues across support teams to improve Incident Management Process Provide support to ICT Projects Work with a project team to assist with the timely delivery of tasks within a project. Tasks could include Testing and UAT, Training, Operational Handover. Ensure progress/issues/delays are communicated effectively with the Project Manager Delivery of BAU handover tasks into the Systems team and other ICT teams where necessary Create new and update existing Standard Process documentation to aid with knowledge sharing within the systems team. Arrange, prepare and conduct meetings, workshops, training and presentations for a wide variety of audiences. Security Patches/Service Packs are installed in a timely manner, in-line with Cyber Essentials Ensure Information Security risks are identified, reported and actions taken to reduce the occurrence and impact of security incidents. What we're looking for: Previous experience of working within a Systems Analyst/Application Support role Ideally have supported COINS, FocalPoint, IFS or other ERP systems Excellent analytical skills Strong communication, presentational and written skills, with the ability to explain complex issues in a simple way Ability to work under pressure and meet tight deadlines whist still producing good quality work Proven experience at gathering requirements and in negotiations Experience in prioritisation of calls Excels at transferring knowledge through user guides or training Basic knowledge of programming code, relational databases, T-SQL and report writing Able to keep abreast of new technology and can learn new systems quickly with little guidance Exposure to 2nd line support for one or more ERP systems. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Cyber Security Jobs at ITOL Recruit
Birkenhead, Merseyside
Cyber Security Trainee Placement Programme Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£24-£35K) We work with you to secure your first role as an IT Technician. Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.
01/04/2026
Full time
Cyber Security Trainee Placement Programme Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£24-£35K) We work with you to secure your first role as an IT Technician. Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.
The Site Reliability Engineer plays a critical role in ensuring that our AI-driven, cloud-native platform is reliable, observable, secure, and able to scale with the organisation's growth. As we adopt intelligent agents, autonomous workflows, and increasingly complex distributed systems, the SRE ensures that resilience, performance, and operational excellence are built into everything we deliver. By partnering closely with Engineers, Architects, and the Engineering Manager, the SRE defines the patterns, tooling, and automation that enable fast, safe, and repeatable deployments. This role safeguards our production environment, drives continuous improvement across CI/CD and observability, and establishes the reliability practices that empower autonomous squads to move quickly without compromising stability. The SRE is essential to maintaining customer trust, supporting AI-first innovation, and ensuring our platform remains robust, secure, and highly available at scale. In this position you will ensure the reliability, scalability, and security of our engineering systems. Working closely with the Engineering Manager and Head of Engineering, the SRE will identify priorities to remove friction from engineering teams, streamline processes, and enhance operational excellence. This role combines software engineering principles with systems administration to deliver robust, automated, cost-effective, and secure-by-design solutions. Key Responsibilities Reliability, Performance & Security: Design and implement strategies to improve system reliability, availability, and security. Ensure all solutions follow secure-by-design principles, incorporating cybersecurity best practices from inception through deployment. Conduct regular security reviews and collaborate with security teams to address vulnerabilities. CI/CD Management: Own and optimise Continuous Integration and Continuous Deployment pipelines. Embed security checks (e.g., static analysis, dependency scanning) into CI/CD workflows. Ensure secure, efficient, and automated deployment processes across environments. Monitoring & Observability: Implement and maintain monitoring solutions for infrastructure and applications. Develop dashboards and alerting systems to ensure proactive incident and security event management. Evaluate and integrate new observability tools as needed. Automation & Tooling: Automate repetitive tasks to improve efficiency and reduce human error. Build and maintain internal tools that support engineering productivity and security compliance. Champion Infrastructure as Code (IaC) practices using tools like Terraform or ARM templates. Cloud Infrastructure Management: Manage and optimise services across AWS and Azure environments. Ensure scalability, resilience, and security of service-based architectures. Implement cost management strategies to optimise cloud spend without compromising performance or security. Incident Response & Root Cause Analysis: Lead incident response efforts, including security incidents, and conduct post-mortem reviews. Drive continuous improvement through lessons learned and preventive measures. Skills & Experience Proven experience in AWS and Azure cloud environments. Strong background in CI/CD tools (e.g., Azure DevOps, Pipelines, GitHub Actions, Jenkins). Expertise in monitoring and observability platforms (e.g., Prometheus, Grafana, Datadog). Proficiency in scripting and automation (Python, Bash, PowerShell). Familiarity with containerisation and orchestration (Docker, Kubernetes). Solid understanding of networking, security, and cost optimisation in cloud environments. Knowledge of cybersecurity principles, secure coding practices, and compliance frameworks. A problem-solver with a proactive mindset. Comfortable working in fast-paced, evolving environments. Strong communicator who can bridge gaps between operations, development, and security teams. Passionate about automation, scalability, cost efficiency, and security.
01/04/2026
Full time
The Site Reliability Engineer plays a critical role in ensuring that our AI-driven, cloud-native platform is reliable, observable, secure, and able to scale with the organisation's growth. As we adopt intelligent agents, autonomous workflows, and increasingly complex distributed systems, the SRE ensures that resilience, performance, and operational excellence are built into everything we deliver. By partnering closely with Engineers, Architects, and the Engineering Manager, the SRE defines the patterns, tooling, and automation that enable fast, safe, and repeatable deployments. This role safeguards our production environment, drives continuous improvement across CI/CD and observability, and establishes the reliability practices that empower autonomous squads to move quickly without compromising stability. The SRE is essential to maintaining customer trust, supporting AI-first innovation, and ensuring our platform remains robust, secure, and highly available at scale. In this position you will ensure the reliability, scalability, and security of our engineering systems. Working closely with the Engineering Manager and Head of Engineering, the SRE will identify priorities to remove friction from engineering teams, streamline processes, and enhance operational excellence. This role combines software engineering principles with systems administration to deliver robust, automated, cost-effective, and secure-by-design solutions. Key Responsibilities Reliability, Performance & Security: Design and implement strategies to improve system reliability, availability, and security. Ensure all solutions follow secure-by-design principles, incorporating cybersecurity best practices from inception through deployment. Conduct regular security reviews and collaborate with security teams to address vulnerabilities. CI/CD Management: Own and optimise Continuous Integration and Continuous Deployment pipelines. Embed security checks (e.g., static analysis, dependency scanning) into CI/CD workflows. Ensure secure, efficient, and automated deployment processes across environments. Monitoring & Observability: Implement and maintain monitoring solutions for infrastructure and applications. Develop dashboards and alerting systems to ensure proactive incident and security event management. Evaluate and integrate new observability tools as needed. Automation & Tooling: Automate repetitive tasks to improve efficiency and reduce human error. Build and maintain internal tools that support engineering productivity and security compliance. Champion Infrastructure as Code (IaC) practices using tools like Terraform or ARM templates. Cloud Infrastructure Management: Manage and optimise services across AWS and Azure environments. Ensure scalability, resilience, and security of service-based architectures. Implement cost management strategies to optimise cloud spend without compromising performance or security. Incident Response & Root Cause Analysis: Lead incident response efforts, including security incidents, and conduct post-mortem reviews. Drive continuous improvement through lessons learned and preventive measures. Skills & Experience Proven experience in AWS and Azure cloud environments. Strong background in CI/CD tools (e.g., Azure DevOps, Pipelines, GitHub Actions, Jenkins). Expertise in monitoring and observability platforms (e.g., Prometheus, Grafana, Datadog). Proficiency in scripting and automation (Python, Bash, PowerShell). Familiarity with containerisation and orchestration (Docker, Kubernetes). Solid understanding of networking, security, and cost optimisation in cloud environments. Knowledge of cybersecurity principles, secure coding practices, and compliance frameworks. A problem-solver with a proactive mindset. Comfortable working in fast-paced, evolving environments. Strong communicator who can bridge gaps between operations, development, and security teams. Passionate about automation, scalability, cost efficiency, and security.
Head of IT Location: Worcester/Birmingham (Hybrid) A growing and forward-thinking professional services firm is looking to appoint a Head of IT to take full ownership of its technology environment. This is a senior leadership role, suited to someone with a strong background in IT leadership, who can combine strategic thinking with hands-on delivery. You'll play a key role in shaping how technology supports the business now and in the future. The Role - (strong consulting background required) You will be responsible for the firm's entire IT function, ensuring systems are secure, reliable, and scalable, while also driving forward technology improvements and innovation. Alongside day-to-day leadership, you'll define and deliver the IT strategy, working closely with senior stakeholders to align technology with business goals. Key responsibilities include: Leading and managing IT infrastructure, systems, and cloud platforms Owning cybersecurity, data protection, and risk management across the business Developing and delivering the IT strategy and long-term technology roadmap Leading IT projects and change initiatives with strong governance Managing third-party providers, including MSPs and key vendors Overseeing IT budgets, contracts, and investment planning Ensuring robust business continuity and disaster recovery processes Driving the practical and secure adoption of AI and automation Managing and developing internal IT support About You Proven experience in a senior IT leadership role is essential (e.g. Head of IT, IT Manager, IT Lead) Strong technical knowledge across infrastructure, cloud, and business systems Solid experience managing cybersecurity, data protection, and IT risk Track record of delivering IT projects and leading change programmes Experience managing external suppliers and service providers Confident working with senior leadership and influencing decision-making Strong leadership, communication, and problem-solving skills What's on Offer A senior leadership role with full ownership of the IT function The opportunity to shape and influence technology strategy Hybrid and flexible working 25 days holiday plus bank holidays, with option to buy more Electric car and cycle-to-work schemes Pension, life assurance, and enhanced family benefits Access to wellbeing and support programmes This is an excellent opportunity for an experienced IT leader looking to take on a broad, strategic role with real impact, driving both stability and innovation across a growing business.
01/04/2026
Full time
Head of IT Location: Worcester/Birmingham (Hybrid) A growing and forward-thinking professional services firm is looking to appoint a Head of IT to take full ownership of its technology environment. This is a senior leadership role, suited to someone with a strong background in IT leadership, who can combine strategic thinking with hands-on delivery. You'll play a key role in shaping how technology supports the business now and in the future. The Role - (strong consulting background required) You will be responsible for the firm's entire IT function, ensuring systems are secure, reliable, and scalable, while also driving forward technology improvements and innovation. Alongside day-to-day leadership, you'll define and deliver the IT strategy, working closely with senior stakeholders to align technology with business goals. Key responsibilities include: Leading and managing IT infrastructure, systems, and cloud platforms Owning cybersecurity, data protection, and risk management across the business Developing and delivering the IT strategy and long-term technology roadmap Leading IT projects and change initiatives with strong governance Managing third-party providers, including MSPs and key vendors Overseeing IT budgets, contracts, and investment planning Ensuring robust business continuity and disaster recovery processes Driving the practical and secure adoption of AI and automation Managing and developing internal IT support About You Proven experience in a senior IT leadership role is essential (e.g. Head of IT, IT Manager, IT Lead) Strong technical knowledge across infrastructure, cloud, and business systems Solid experience managing cybersecurity, data protection, and IT risk Track record of delivering IT projects and leading change programmes Experience managing external suppliers and service providers Confident working with senior leadership and influencing decision-making Strong leadership, communication, and problem-solving skills What's on Offer A senior leadership role with full ownership of the IT function The opportunity to shape and influence technology strategy Hybrid and flexible working 25 days holiday plus bank holidays, with option to buy more Electric car and cycle-to-work schemes Pension, life assurance, and enhanced family benefits Access to wellbeing and support programmes This is an excellent opportunity for an experienced IT leader looking to take on a broad, strategic role with real impact, driving both stability and innovation across a growing business.
IAM Engineer Permanent London 2x a week About the Role We are exclusively partnered with a leading retail organisation who are seeking a highly skilled and security-focused Senior IAM Engineer to spearhead the evolution of our identity platforms and core infrastructure. As we transition toward a cloud-native, Entra ID-centric ecosystem, you will take full ownership of modernising our directory services and enterprise baseline.This is a pivotal role for a technical leader who excels in managing hybrid environments while strategically driving the retirement of legacy Active Directory (AD DS) in favor of Microsoft Entra ID and Intune . You will act as the technical authority for identity, ensuring all infrastructure controls are robust, compliant, and strictly aligned with Zero Trust principles.Key Responsibilities Identity & Access Management (IAM): Design and manage hybrid identity configurations, including domain joins, OU/GPO design, and trust relationships. Security Implementation: Maintain SSO, Conditional Access, MFA, and passwordless authentication strategies. Privileged Access: Define and oversee RBAC, PIM, and Just-in-Time (JIT) access for administrative and service accounts. Cloud Migration: Lead the shift from domain-joined/hybrid environments to Entra ID joined, utilizing Windows Autopilot and Intune for lifecycle management. Infrastructure Modernization: Replace legacy GPO-based configurations with Intune configuration profiles and security baselines. Legacy Decommissioning: Plan the phase-out of traditional services such as ADCS, on-prem LDAP applications, and outdated protocols like Kerberos and NTLM. Automation: Streamline operations by automating identity tasks using PowerShell, Microsoft Graph API, and Azure CLI. Governance & Compliance: Ensure all platforms meet hardening standards and assist with audit readiness for frameworks such as ISO 27001, GDPR, or PCI DSS. What We're Looking For Essential Experience: Expertise in Microsoft Identity: Proven track record with Azure Entra ID, Active Directory, and managing hybrid-to-cloud transitions. Device Management: Strong proficiency in Microsoft Intune/Endpoint Manager and modern Windows device transformation. Security Tooling: Hands-on experience deploying PIM, SSPR, and Conditional Access in a production environment. Protocols: Deep understanding of authentication protocols (SAML, OIDC, OAuth2, LDAP) and their cloud-based alternatives. Governance: Experience with Entra ID Governance features, including Access Reviews and Lifecycle Workflows. Automation Skills: Proficient in scripting with PowerShell or Logic Apps to ensure scalable operations. Desirable Experience: Familiarity with Microsoft Purview, Defender for Identity, or Microsoft Sentinel. Background in retiring legacy infrastructure like RADIUS or on-prem file shares. Knowledge of Zero Trust architecture and CIS/NIST compliance baselines. Qualifications & Attributes Experience: 5-10 years within IAM, Windows Infrastructure, or Hybrid Cloud Operations. Education: Bachelor's degree in Computer Science, Cyber Security, or equivalent professional experience. Certifications (Preferred): Microsoft SC-300, SC-100, MD-102, or AZ-104. Soft Skills: An analytical mindset with the ability to lead transformational projects and collaborate effectively across Security and DevOps teams. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
01/04/2026
Full time
IAM Engineer Permanent London 2x a week About the Role We are exclusively partnered with a leading retail organisation who are seeking a highly skilled and security-focused Senior IAM Engineer to spearhead the evolution of our identity platforms and core infrastructure. As we transition toward a cloud-native, Entra ID-centric ecosystem, you will take full ownership of modernising our directory services and enterprise baseline.This is a pivotal role for a technical leader who excels in managing hybrid environments while strategically driving the retirement of legacy Active Directory (AD DS) in favor of Microsoft Entra ID and Intune . You will act as the technical authority for identity, ensuring all infrastructure controls are robust, compliant, and strictly aligned with Zero Trust principles.Key Responsibilities Identity & Access Management (IAM): Design and manage hybrid identity configurations, including domain joins, OU/GPO design, and trust relationships. Security Implementation: Maintain SSO, Conditional Access, MFA, and passwordless authentication strategies. Privileged Access: Define and oversee RBAC, PIM, and Just-in-Time (JIT) access for administrative and service accounts. Cloud Migration: Lead the shift from domain-joined/hybrid environments to Entra ID joined, utilizing Windows Autopilot and Intune for lifecycle management. Infrastructure Modernization: Replace legacy GPO-based configurations with Intune configuration profiles and security baselines. Legacy Decommissioning: Plan the phase-out of traditional services such as ADCS, on-prem LDAP applications, and outdated protocols like Kerberos and NTLM. Automation: Streamline operations by automating identity tasks using PowerShell, Microsoft Graph API, and Azure CLI. Governance & Compliance: Ensure all platforms meet hardening standards and assist with audit readiness for frameworks such as ISO 27001, GDPR, or PCI DSS. What We're Looking For Essential Experience: Expertise in Microsoft Identity: Proven track record with Azure Entra ID, Active Directory, and managing hybrid-to-cloud transitions. Device Management: Strong proficiency in Microsoft Intune/Endpoint Manager and modern Windows device transformation. Security Tooling: Hands-on experience deploying PIM, SSPR, and Conditional Access in a production environment. Protocols: Deep understanding of authentication protocols (SAML, OIDC, OAuth2, LDAP) and their cloud-based alternatives. Governance: Experience with Entra ID Governance features, including Access Reviews and Lifecycle Workflows. Automation Skills: Proficient in scripting with PowerShell or Logic Apps to ensure scalable operations. Desirable Experience: Familiarity with Microsoft Purview, Defender for Identity, or Microsoft Sentinel. Background in retiring legacy infrastructure like RADIUS or on-prem file shares. Knowledge of Zero Trust architecture and CIS/NIST compliance baselines. Qualifications & Attributes Experience: 5-10 years within IAM, Windows Infrastructure, or Hybrid Cloud Operations. Education: Bachelor's degree in Computer Science, Cyber Security, or equivalent professional experience. Certifications (Preferred): Microsoft SC-300, SC-100, MD-102, or AZ-104. Soft Skills: An analytical mindset with the ability to lead transformational projects and collaborate effectively across Security and DevOps teams. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Cyber Security Manager Manchester - 2-3 days per week in the office £70,000 - £75,000 per annum Our client is seeking an experienced and forward thinking Cyber Security Manager to guide and strengthen their Cyber Security function. This position plays a key role in protecting their systems, data and customers, making sure the organisation stays ahead of new and evolving cyber threats. Sitting within the Governance, Risk, Compliance, Security and Internal IT division, you will take on a pivotal leadership role, driving the development and execution of their cyber security strategy. You will collaborate closely with Product, Engineering and Technology teams to ensure security is embedded throughout the organisation, while leading and nurturing a high performing security team. Key Responsibilities: Take ownership of shaping and delivering the organisation's overall cyber security strategy Monitor and manage cyber risks, emerging threats and potential vulnerabilities across the company Lead activities such as security testing, threat modelling and vulnerability reviews Build, maintain and regularly update incident response and disaster recovery plans Work closely with teams across the business to ensure security is built into products, projects and processes Promote a strong security culture by driving awareness initiatives and training programmes Provide leadership, guidance and development for the cyber security team Skills Knowledge & Expertise Proven leadership experience in cyber security within a regulated environment Experience working with Artificial Intelligence Strong technical knowledge of security tools (e.g. CrowdStrike, Sentinel, Purview, iBoss) Solid understanding of security frameworks (ISO 27001, PCI DSS, SOC 2) Experience in risk assessment, incident management and vulnerability testing Excellent communication skills across technical and non-technical audiences Strong analytical mindset with attention to detail Benefits: 25 days' holiday plus public holidays increasing with length of service. Birthday off work. 2 paid volunteer days a year Holiday Purchase scheme We operate a Salary Exchange pension scheme which you will be auto-enrolled into from day one of employment. £240 yearly Wellbeing Allowance Enhanced maternity, paternity, and adoption leave Cycle to work scheme Health cash plan Free breakfast & lunch when in the Manchester office Discounted Parking in Manchester Access to training - both internal and external Dog friendly office
01/04/2026
Full time
Cyber Security Manager Manchester - 2-3 days per week in the office £70,000 - £75,000 per annum Our client is seeking an experienced and forward thinking Cyber Security Manager to guide and strengthen their Cyber Security function. This position plays a key role in protecting their systems, data and customers, making sure the organisation stays ahead of new and evolving cyber threats. Sitting within the Governance, Risk, Compliance, Security and Internal IT division, you will take on a pivotal leadership role, driving the development and execution of their cyber security strategy. You will collaborate closely with Product, Engineering and Technology teams to ensure security is embedded throughout the organisation, while leading and nurturing a high performing security team. Key Responsibilities: Take ownership of shaping and delivering the organisation's overall cyber security strategy Monitor and manage cyber risks, emerging threats and potential vulnerabilities across the company Lead activities such as security testing, threat modelling and vulnerability reviews Build, maintain and regularly update incident response and disaster recovery plans Work closely with teams across the business to ensure security is built into products, projects and processes Promote a strong security culture by driving awareness initiatives and training programmes Provide leadership, guidance and development for the cyber security team Skills Knowledge & Expertise Proven leadership experience in cyber security within a regulated environment Experience working with Artificial Intelligence Strong technical knowledge of security tools (e.g. CrowdStrike, Sentinel, Purview, iBoss) Solid understanding of security frameworks (ISO 27001, PCI DSS, SOC 2) Experience in risk assessment, incident management and vulnerability testing Excellent communication skills across technical and non-technical audiences Strong analytical mindset with attention to detail Benefits: 25 days' holiday plus public holidays increasing with length of service. Birthday off work. 2 paid volunteer days a year Holiday Purchase scheme We operate a Salary Exchange pension scheme which you will be auto-enrolled into from day one of employment. £240 yearly Wellbeing Allowance Enhanced maternity, paternity, and adoption leave Cycle to work scheme Health cash plan Free breakfast & lunch when in the Manchester office Discounted Parking in Manchester Access to training - both internal and external Dog friendly office
We are partnering an Energy Data provider who are looking for a hands-on Cyber Security Analyst to join their internal IT & Security team during a pivotal period of change. A true 4-day working week My client operates Monday to Thursday, working week, with Fridays off. Extensive Microsoft Purview experience is required for this role. Responsibilities Own and run our vulnerability and patch management processes Investigate and respond to security incidents (malware, phishing, unauthorised access, etc.) Conduct vulnerability assessments and support remediation efforts Help implement and enforce security policies, standards, and procedures Partner with IT colleagues and business units to ensure secure configurations Support audits, risk assessments, and compliance initiatives (ISO 27001, GDPR, NIST) Act as a key escalation point for security investigations Maximise the effectiveness of Microsoft Defender, Intune, and Purview Promote cyber awareness and best practice across the organisation Collaborate with the Information Security Manager and Compliance Team on GRC activity Stay ahead of emerging threats, vulnerabilities, and industry trends Identify opportunities to improve security tooling, processes, and controls Skills & Experience Needed Microsoft 365 Defender/Security Portal (endpoint and identity protection) Microsoft Purview (data governance and compliance, including Compliance Portal) Proven hands-on experience remediating vulnerabilities and applying patches in a live environment A strong understanding of cybersecurity principles and threat landscapes Experience with endpoint, network, and identity security within Microsoft ecosystems. Strong troubleshooting and analytical skills Effective communication and collaboration across technical and non-technical teams Relevant certifications (eg, Security+, CySA+, SC-200, SSCP) are beneficial Familiarity with Power Platform and Power BI is advantageous A minimum of three years of relevant experience in similar positions. If you're looking to join a forward-thinking organisation, play a key role in strengthening its security infrastructure, and enjoy a better work-life balance with a 4-day work week, please email your CV. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
01/04/2026
Full time
We are partnering an Energy Data provider who are looking for a hands-on Cyber Security Analyst to join their internal IT & Security team during a pivotal period of change. A true 4-day working week My client operates Monday to Thursday, working week, with Fridays off. Extensive Microsoft Purview experience is required for this role. Responsibilities Own and run our vulnerability and patch management processes Investigate and respond to security incidents (malware, phishing, unauthorised access, etc.) Conduct vulnerability assessments and support remediation efforts Help implement and enforce security policies, standards, and procedures Partner with IT colleagues and business units to ensure secure configurations Support audits, risk assessments, and compliance initiatives (ISO 27001, GDPR, NIST) Act as a key escalation point for security investigations Maximise the effectiveness of Microsoft Defender, Intune, and Purview Promote cyber awareness and best practice across the organisation Collaborate with the Information Security Manager and Compliance Team on GRC activity Stay ahead of emerging threats, vulnerabilities, and industry trends Identify opportunities to improve security tooling, processes, and controls Skills & Experience Needed Microsoft 365 Defender/Security Portal (endpoint and identity protection) Microsoft Purview (data governance and compliance, including Compliance Portal) Proven hands-on experience remediating vulnerabilities and applying patches in a live environment A strong understanding of cybersecurity principles and threat landscapes Experience with endpoint, network, and identity security within Microsoft ecosystems. Strong troubleshooting and analytical skills Effective communication and collaboration across technical and non-technical teams Relevant certifications (eg, Security+, CySA+, SC-200, SSCP) are beneficial Familiarity with Power Platform and Power BI is advantageous A minimum of three years of relevant experience in similar positions. If you're looking to join a forward-thinking organisation, play a key role in strengthening its security infrastructure, and enjoy a better work-life balance with a 4-day work week, please email your CV. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
We are partnering an Energy Data provider who are looking for a hands-on Cyber Security Analyst to join their internal IT & Security team during a pivotal period of change. A true 4-day working week My client operates Monday to Thursday, working week, with Fridays off. Extensive Microsoft Purview experience is required for this role. Responsibilities Own and run our vulnerability and patch management processes Investigate and respond to security incidents (malware, phishing, unauthorised access, etc.) Conduct vulnerability assessments and support remediation efforts Help implement and enforce security policies, standards, and procedures Partner with IT colleagues and business units to ensure secure configurations Support audits, risk assessments, and compliance initiatives (ISO 27001, GDPR, NIST) Act as a key escalation point for security investigations Maximise the effectiveness of Microsoft Defender, Intune, and Purview Promote cyber awareness and best practice across the organisation Collaborate with the Information Security Manager and Compliance Team on GRC activity Stay ahead of emerging threats, vulnerabilities, and industry trends Identify opportunities to improve security tooling, processes, and controls Skills & Experience Needed Microsoft 365 Defender/Security Portal (endpoint and identity protection) Microsoft Purview (data governance and compliance, including Compliance Portal) Proven hands-on experience remediating vulnerabilities and applying patches in a live environment A strong understanding of cybersecurity principles and threat landscapes Experience with endpoint, network, and identity security within Microsoft ecosystems. Strong troubleshooting and analytical skills Effective communication and collaboration across technical and non-technical teams Relevant certifications (eg, Security+, CySA+, SC-200, SSCP) are beneficial Familiarity with Power Platform and Power BI is advantageous A minimum of three years of relevant experience in similar positions. If you're looking to join a forward-thinking organisation, play a key role in strengthening its security infrastructure, and enjoy a better work-life balance with a 4-day work week, please email your CV. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
01/04/2026
Full time
We are partnering an Energy Data provider who are looking for a hands-on Cyber Security Analyst to join their internal IT & Security team during a pivotal period of change. A true 4-day working week My client operates Monday to Thursday, working week, with Fridays off. Extensive Microsoft Purview experience is required for this role. Responsibilities Own and run our vulnerability and patch management processes Investigate and respond to security incidents (malware, phishing, unauthorised access, etc.) Conduct vulnerability assessments and support remediation efforts Help implement and enforce security policies, standards, and procedures Partner with IT colleagues and business units to ensure secure configurations Support audits, risk assessments, and compliance initiatives (ISO 27001, GDPR, NIST) Act as a key escalation point for security investigations Maximise the effectiveness of Microsoft Defender, Intune, and Purview Promote cyber awareness and best practice across the organisation Collaborate with the Information Security Manager and Compliance Team on GRC activity Stay ahead of emerging threats, vulnerabilities, and industry trends Identify opportunities to improve security tooling, processes, and controls Skills & Experience Needed Microsoft 365 Defender/Security Portal (endpoint and identity protection) Microsoft Purview (data governance and compliance, including Compliance Portal) Proven hands-on experience remediating vulnerabilities and applying patches in a live environment A strong understanding of cybersecurity principles and threat landscapes Experience with endpoint, network, and identity security within Microsoft ecosystems. Strong troubleshooting and analytical skills Effective communication and collaboration across technical and non-technical teams Relevant certifications (eg, Security+, CySA+, SC-200, SSCP) are beneficial Familiarity with Power Platform and Power BI is advantageous A minimum of three years of relevant experience in similar positions. If you're looking to join a forward-thinking organisation, play a key role in strengthening its security infrastructure, and enjoy a better work-life balance with a 4-day work week, please email your CV. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
Murphy is recruiting for a Senior IT Project Manager to work with the ever growing It Team at Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. In this role you will manage a range of stimulating, challenging and rewarding projects, helping to ensure successful delivery against agreed scope, schedule, budget, and quality standards, whilst driving strong governance, proactive risk management, and high-quality stakeholder engagement. You will work closely with sponsors and staff from operational, business support and IT services, as well as with third party suppliers and vendors. Reporting to the Head of IT Programme Management, and working closely with the IT Programme Management Office, you will be joining a growing team of enthusiastic project and programme management professionals, who are focussed on driving and implementing digital transformation and change. The ideal candidate will come with energy, significant project management experience, highly developed organisational skills, a good understanding of programme management and a track record of successful project delivery A day in the life of a Murphy IT Project Manager Lead end-to-end delivery of multiple IT projects. Manage the full lifecycle of digital, data and technology projects, ensuring successful delivery against scope, budget, timeline, and quality requirements. Ensuring alignment with business objectives, requirements, governance frameworks and the IT strategy. Drive project scoping and definition, including business case development, requirements gathering, definition of deliverables, identification of benefits, and agreement of success metrics, in conjunction with business analysts, subject matter experts, sponsors and stakeholders. Ensure compliance with agreed project standards in relation to governance, processes, frameworks and documentation, in accordance with, and overseen by the Project Management Office, and be an advocate for best practice. Develop and maintain detailed project plans. Create and maintain project documentation including Project Initiation Document, plans, RAID logs, budgets, and change controls, ensuring full alignment with IT governance and Programme Management Office standards. Identify and manage risks and issues throughout the project lifecycle, implementing mitigations and escalating appropriately. Oversee technology design and implementation. Collaborate with Solution Architecture, Infrastructure, Network, Cyber Security, and Applications teams to ensure solutions are properly designed, tested, and deployed in-line with IT standards and best practice. Ensure timely deployment of systems, networks, platforms, devices, and security technologies needed to support business operations and strategic initiatives. Lead cross functional project teams. Provide direction, coordination, and guidance in both matrix and multidisciplinary environments. Provide direction to IT teams and oversee third party suppliers and vendors to ensure coordinated delivery and high-quality outcomes. Develop trusted and robust relationships with project sponsors, subject matter experts, stakeholders and IT staff to ensure that project delivery success is maximised. Manage vendor and supplier relationships. Serve as a key point of contact within the IT department, providing clear updates, managing expectations, and building effective working relationships across technical and non-technical teams. Deliver clear and effective reporting. Reporting to sponsors, stakeholders, steering groups, and senior leadership through dashboards, status reports, and governance packs. Management of change requests. Ensure that change requests are properly defined, documented, reviewed and signed-off by project sponsors and that the impact and consequence of any change request is understood. Ensure effective handover of projects to operational support teams. Ensure that projects are handed over effectively and that all necessary training, support and materials are in place to effect smooth transition to business as usual. Support the Head of IT Programme Management and the Programme Management Office in identifying interdependencies and issues that may adversely impact delivery of IT projects and work plans. Still interested does thsi sound like you? Bachelor's degree, or equivalent knowledge and experience, in a project management discipline. Qualifications in recognised project management methodologies e.g. PMP, PRINCE2, APM, or equivalent professional qualification. Recent experience working as a Senior Project Manager supporting the delivery of digital transformation. Proven experience managing budgets, schedules, and stakeholders within formal Programme Management Office frameworks, including governance and assurance, risk and incident management, and benefit realisation. Experience using MS Planner, using a PPM system such as the Wellingtone Accelerator+ application. Excellent verbal and written communication skills, with demonstrable experience in document writing, reporting, presenting, facilitation, negotiation and influencing skills. Skilled at assembling, building, enabling and managing project delivery teams that accept responsibility and who are accountable for their decisions and actions. Works within deadlines, prioritises effectively and delivers at pace. Excellent IT skills, able to use a wide range of software packages including, Microsoft Planner/Project, PowerPoint, Excel, Word, Outlook, Teams, Visio and Devops. Evidence of continuing professional development and appropriate professional registration. Willing to travel to Murphy sites and offices as required to deliver projects and be part of the ongoing development of the IT Programme Management teams and wider IT department.
31/03/2026
Full time
Murphy is recruiting for a Senior IT Project Manager to work with the ever growing It Team at Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. In this role you will manage a range of stimulating, challenging and rewarding projects, helping to ensure successful delivery against agreed scope, schedule, budget, and quality standards, whilst driving strong governance, proactive risk management, and high-quality stakeholder engagement. You will work closely with sponsors and staff from operational, business support and IT services, as well as with third party suppliers and vendors. Reporting to the Head of IT Programme Management, and working closely with the IT Programme Management Office, you will be joining a growing team of enthusiastic project and programme management professionals, who are focussed on driving and implementing digital transformation and change. The ideal candidate will come with energy, significant project management experience, highly developed organisational skills, a good understanding of programme management and a track record of successful project delivery A day in the life of a Murphy IT Project Manager Lead end-to-end delivery of multiple IT projects. Manage the full lifecycle of digital, data and technology projects, ensuring successful delivery against scope, budget, timeline, and quality requirements. Ensuring alignment with business objectives, requirements, governance frameworks and the IT strategy. Drive project scoping and definition, including business case development, requirements gathering, definition of deliverables, identification of benefits, and agreement of success metrics, in conjunction with business analysts, subject matter experts, sponsors and stakeholders. Ensure compliance with agreed project standards in relation to governance, processes, frameworks and documentation, in accordance with, and overseen by the Project Management Office, and be an advocate for best practice. Develop and maintain detailed project plans. Create and maintain project documentation including Project Initiation Document, plans, RAID logs, budgets, and change controls, ensuring full alignment with IT governance and Programme Management Office standards. Identify and manage risks and issues throughout the project lifecycle, implementing mitigations and escalating appropriately. Oversee technology design and implementation. Collaborate with Solution Architecture, Infrastructure, Network, Cyber Security, and Applications teams to ensure solutions are properly designed, tested, and deployed in-line with IT standards and best practice. Ensure timely deployment of systems, networks, platforms, devices, and security technologies needed to support business operations and strategic initiatives. Lead cross functional project teams. Provide direction, coordination, and guidance in both matrix and multidisciplinary environments. Provide direction to IT teams and oversee third party suppliers and vendors to ensure coordinated delivery and high-quality outcomes. Develop trusted and robust relationships with project sponsors, subject matter experts, stakeholders and IT staff to ensure that project delivery success is maximised. Manage vendor and supplier relationships. Serve as a key point of contact within the IT department, providing clear updates, managing expectations, and building effective working relationships across technical and non-technical teams. Deliver clear and effective reporting. Reporting to sponsors, stakeholders, steering groups, and senior leadership through dashboards, status reports, and governance packs. Management of change requests. Ensure that change requests are properly defined, documented, reviewed and signed-off by project sponsors and that the impact and consequence of any change request is understood. Ensure effective handover of projects to operational support teams. Ensure that projects are handed over effectively and that all necessary training, support and materials are in place to effect smooth transition to business as usual. Support the Head of IT Programme Management and the Programme Management Office in identifying interdependencies and issues that may adversely impact delivery of IT projects and work plans. Still interested does thsi sound like you? Bachelor's degree, or equivalent knowledge and experience, in a project management discipline. Qualifications in recognised project management methodologies e.g. PMP, PRINCE2, APM, or equivalent professional qualification. Recent experience working as a Senior Project Manager supporting the delivery of digital transformation. Proven experience managing budgets, schedules, and stakeholders within formal Programme Management Office frameworks, including governance and assurance, risk and incident management, and benefit realisation. Experience using MS Planner, using a PPM system such as the Wellingtone Accelerator+ application. Excellent verbal and written communication skills, with demonstrable experience in document writing, reporting, presenting, facilitation, negotiation and influencing skills. Skilled at assembling, building, enabling and managing project delivery teams that accept responsibility and who are accountable for their decisions and actions. Works within deadlines, prioritises effectively and delivers at pace. Excellent IT skills, able to use a wide range of software packages including, Microsoft Planner/Project, PowerPoint, Excel, Word, Outlook, Teams, Visio and Devops. Evidence of continuing professional development and appropriate professional registration. Willing to travel to Murphy sites and offices as required to deliver projects and be part of the ongoing development of the IT Programme Management teams and wider IT department.
IT Technical & Operations Manager Cardiff - Hybrid (3 days onsite) IntaPeople have partnered exlusively with a growing financial services organisation in Cardiff is looking for an IT Technical & Operations Manager to take ownership of the company s technology environment and support the continued growth of the business. This is a hands-on technical leadership role within a small, highly regulated organisation. You ll work closely with the Head of IT, overseeing day-to-day technology operations while coordinating with managed service providers and technology vendors who deliver elements of the infrastructure and security platforms. The focus of the role is ensuring the company s systems remain secure, stable and compliant , while enabling colleagues across the business to work efficiently using modern workplace tools. A key part of the role will be managing and improving the organisation s Microsoft 365 environment , including Exchange Online, SharePoint, Teams, OneDrive and Azure Active Directory. You ll oversee identity governance controls such as MFA and conditional access, while ensuring configuration standards support security, compliance and operational efficiency. You ll also coordinate with external partners responsible for infrastructure, security and cloud services, ensuring suppliers deliver against agreed service levels and that systems remain aligned with internal security policies and regulatory expectations. Alongside supplier management, you ll oversee core systems and user access management, support incident response activities and maintain business continuity and disaster recovery readiness. The role will also involve supporting internal audits, regulatory reviews and technology governance processes, ensuring documentation and operational controls are maintained to the standards expected within a regulated financial services environment. This position suits someone who enjoys working in a hands-on environment within a smaller organisation, where strong communication, ownership and problem-solving are essential. Key experience required: Strong hands-on experience with Microsoft 365 and Azure Active Directory Background in IT infrastructure, systems administration or technical operations Good understanding of cyber security principles and security tooling Experience working with managed service providers or third-party technology vendors Exposure to regulated or security-focused environments Strong stakeholder communication skills Benefits Hybrid working - 3 days onsite in Cardiff Free parking Gym membership Private healthcare (Bupa) Pension - Employee Contribution 4% Employer contribution 8% 30 days annual leave
31/03/2026
Full time
IT Technical & Operations Manager Cardiff - Hybrid (3 days onsite) IntaPeople have partnered exlusively with a growing financial services organisation in Cardiff is looking for an IT Technical & Operations Manager to take ownership of the company s technology environment and support the continued growth of the business. This is a hands-on technical leadership role within a small, highly regulated organisation. You ll work closely with the Head of IT, overseeing day-to-day technology operations while coordinating with managed service providers and technology vendors who deliver elements of the infrastructure and security platforms. The focus of the role is ensuring the company s systems remain secure, stable and compliant , while enabling colleagues across the business to work efficiently using modern workplace tools. A key part of the role will be managing and improving the organisation s Microsoft 365 environment , including Exchange Online, SharePoint, Teams, OneDrive and Azure Active Directory. You ll oversee identity governance controls such as MFA and conditional access, while ensuring configuration standards support security, compliance and operational efficiency. You ll also coordinate with external partners responsible for infrastructure, security and cloud services, ensuring suppliers deliver against agreed service levels and that systems remain aligned with internal security policies and regulatory expectations. Alongside supplier management, you ll oversee core systems and user access management, support incident response activities and maintain business continuity and disaster recovery readiness. The role will also involve supporting internal audits, regulatory reviews and technology governance processes, ensuring documentation and operational controls are maintained to the standards expected within a regulated financial services environment. This position suits someone who enjoys working in a hands-on environment within a smaller organisation, where strong communication, ownership and problem-solving are essential. Key experience required: Strong hands-on experience with Microsoft 365 and Azure Active Directory Background in IT infrastructure, systems administration or technical operations Good understanding of cyber security principles and security tooling Experience working with managed service providers or third-party technology vendors Exposure to regulated or security-focused environments Strong stakeholder communication skills Benefits Hybrid working - 3 days onsite in Cardiff Free parking Gym membership Private healthcare (Bupa) Pension - Employee Contribution 4% Employer contribution 8% 30 days annual leave
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
31/03/2026
Full time
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
IT Manager Gloucester Hybrid - 2 days per week on site Up to 70k Benefits: 25 days holiday plus bank Generous Pension scheme Employee assistance programme Healthcare, Dental, and lots more I am working with a client in the Gloucester area who is looking for a well rounded IT Manager to join the team. This is a strategic role, and they are looking for someone that has experience spanning the operations of IT (Infrastructure, Service Desk, Networking), Software Development, and Testing. You will be a key member of the leadership team, and you will play an important role in the smooth running of the department and its operation. Their tech stack is Microsoft focused, and you will need to have experience working in hybrid and cloud environments. Key responsibilities: Managing cross functional IT department operations - infrastructure, service desk, and software Managing team performance and continuous professional development of members Vendor Management, Resource planning Continuous improvement of the IT department as a whole - Infrastructure, network, cloud environment, business systems, and applications. Budgets, Forecasting and reporting of performance analytics Stakeholder Communication Information Security, Cyber Security, Governance, Risk and Compliance Responsible for DR and backup strategy Identify and mitigate vulnerabilities and risks, communicate appropriately Formulate and deliver the technology roadmap. Project management and delivery Oversee the SDLC and STLC You should have experience with: Cross functional senior strategic leadership Hands on experience in virtualisation, network admin, Infrastructure, server maintenance Governance, Risk and Compliance Cyber Security management RAID logs ITIL, ITSM SDLC, STLC Agile methodology Project Management Performance reporting Desirable: Experience working in regulated environments Experience with ISO27001 This is an urgent role, please apply quoting reference AR(phone number removed) to be considered. IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
31/03/2026
Full time
IT Manager Gloucester Hybrid - 2 days per week on site Up to 70k Benefits: 25 days holiday plus bank Generous Pension scheme Employee assistance programme Healthcare, Dental, and lots more I am working with a client in the Gloucester area who is looking for a well rounded IT Manager to join the team. This is a strategic role, and they are looking for someone that has experience spanning the operations of IT (Infrastructure, Service Desk, Networking), Software Development, and Testing. You will be a key member of the leadership team, and you will play an important role in the smooth running of the department and its operation. Their tech stack is Microsoft focused, and you will need to have experience working in hybrid and cloud environments. Key responsibilities: Managing cross functional IT department operations - infrastructure, service desk, and software Managing team performance and continuous professional development of members Vendor Management, Resource planning Continuous improvement of the IT department as a whole - Infrastructure, network, cloud environment, business systems, and applications. Budgets, Forecasting and reporting of performance analytics Stakeholder Communication Information Security, Cyber Security, Governance, Risk and Compliance Responsible for DR and backup strategy Identify and mitigate vulnerabilities and risks, communicate appropriately Formulate and deliver the technology roadmap. Project management and delivery Oversee the SDLC and STLC You should have experience with: Cross functional senior strategic leadership Hands on experience in virtualisation, network admin, Infrastructure, server maintenance Governance, Risk and Compliance Cyber Security management RAID logs ITIL, ITSM SDLC, STLC Agile methodology Project Management Performance reporting Desirable: Experience working in regulated environments Experience with ISO27001 This is an urgent role, please apply quoting reference AR(phone number removed) to be considered. IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: Competitive Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) About Flotek: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles. Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations. Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team. Provide excellent customer service by communicating effectively and professionally with our partners. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service. Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching. Coach Team Leaders to take ownership of partner queries to deliver world class service. Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team. Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products. Solid experience in customer service (excellent verbal and written communication skills required). Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls. Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader. Ability to prioritise personal and team workload. Holds a Full UK valid driving license Benefits: Salary dependent on experience Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
31/03/2026
Full time
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: Competitive Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) About Flotek: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles. Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations. Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team. Provide excellent customer service by communicating effectively and professionally with our partners. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service. Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching. Coach Team Leaders to take ownership of partner queries to deliver world class service. Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team. Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products. Solid experience in customer service (excellent verbal and written communication skills required). Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls. Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader. Ability to prioritise personal and team workload. Holds a Full UK valid driving license Benefits: Salary dependent on experience Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
Network Manager Location: Winscombe, Somerset (onsite role) Salary: 37k - 45k Role Profile Your responsibilities as a Network Manager will be: Be responsible for the day-to-day operation, support, and continuous improvement of the our IT systems and digital services. Manage and develop the on-site IT support team, providing clear direction, coaching, and performance management. Own service quality, availability, and user experience, ensuring incidents and problems are managed effectively and underlying issues are addressed. Act as the senior on-site escalation point for IT issues, service concerns, and incidents. Contribute to and deliver our IT and digital strategy in collaboration with senior leadership, ensuring alignment with educational, safeguarding, and operational priorities. Work with the Head of IT Services to prepare, forecast, and manage IT budgets. Maintain oversight of the our infrastructure, cloud services, applications, and data, ensuring resilience, continuity, and security. Own cyber security controls and data protection responsibilities. Develop and maintain business continuity and disaster recovery arrangements for IT services. Manage relationships with suppliers and third-party service providers, ensuring value for money and service quality. Ensure appropriate documentation, asset records, and technical knowledge are maintained. Technical Knowledge: Windows 10 and Windows 11 Windows Server 2019 and 2022, including hybrid environments Microsoft 365 services, including Exchange Online, Intune, and identity platforms Active Directory, Group Policy, and directory services Networking technologies including TCP/IP, VLANs, switching, routing, firewalls, VPNs, and WAN connectivity Wired and wireless enterprise networking environments Virtualisation and cloud platforms, including on-prem and Azure-based services Backup, recovery, and resilience technologies Virtual desktop and remote access technologies, including AVD or equivalent ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
Network Manager Location: Winscombe, Somerset (onsite role) Salary: 37k - 45k Role Profile Your responsibilities as a Network Manager will be: Be responsible for the day-to-day operation, support, and continuous improvement of the our IT systems and digital services. Manage and develop the on-site IT support team, providing clear direction, coaching, and performance management. Own service quality, availability, and user experience, ensuring incidents and problems are managed effectively and underlying issues are addressed. Act as the senior on-site escalation point for IT issues, service concerns, and incidents. Contribute to and deliver our IT and digital strategy in collaboration with senior leadership, ensuring alignment with educational, safeguarding, and operational priorities. Work with the Head of IT Services to prepare, forecast, and manage IT budgets. Maintain oversight of the our infrastructure, cloud services, applications, and data, ensuring resilience, continuity, and security. Own cyber security controls and data protection responsibilities. Develop and maintain business continuity and disaster recovery arrangements for IT services. Manage relationships with suppliers and third-party service providers, ensuring value for money and service quality. Ensure appropriate documentation, asset records, and technical knowledge are maintained. Technical Knowledge: Windows 10 and Windows 11 Windows Server 2019 and 2022, including hybrid environments Microsoft 365 services, including Exchange Online, Intune, and identity platforms Active Directory, Group Policy, and directory services Networking technologies including TCP/IP, VLANs, switching, routing, firewalls, VPNs, and WAN connectivity Wired and wireless enterprise networking environments Virtualisation and cloud platforms, including on-prem and Azure-based services Backup, recovery, and resilience technologies Virtual desktop and remote access technologies, including AVD or equivalent ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
