Account Manager – Technology in Schools Ref: HFL1586
Contract: Permanent
Hours: Full time at 37 hours per week, 52 weeks per year Salary: From £33,000 p.a.
Location: Hybrid working – 1 to 2 days in HFL Head Office, with remainder of working days remote or onsite at educational settings in Hertfordshire and neighbouring counties or as required to meet business needs.
Important Application Information
Please ensure you meet the following requirements before applying :
You must have the right to work in the UK
You must hold a full UK driving licence and have access to a vehicle with business insurance
You must be based locally and willing to travel within Hertfordshire and neighbouring counties
How to Apply
How to Apply
To apply, please email your CV and a cover letter in Word format , clearly addressing the above requirements and response to the below questions
Applications that do not meet these criteria may not be considered.
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?
The role
This is more than an account management role. It’s an opportunity to meaningfully shape the future of education by helping schools get the very best from their IT—through support, broadband services, consultancy and smart, sustainable technology solutions
Make a difference where it truly matters
Are you driven by purpose? Motivated by improving outcomes for children and young people? Energised by supporting schools to make wise, cost-effective decisions—especially when budgets are tight?
If so, this is not a typical sales role. It’s a partnership role where integrity, empathy and
long-term impact matter just as much as commercial success.
We’re looking for someone who can demonstrate experience in account management—ideally within an MSP, IT services, or education setting—and who takes pride in delivering value that genuinely supports schools, academies and trusts.
Why this role matters
Technology has the power to transform teaching, learning and operational efficiency. But it must be accessible, sustainable and aligned with real educational needs.
As an Account Manager in HFL’s Technology in Schools team, you will guide school and trust leaders through an increasingly complex digital landscape. You will help them stretch limited budgets, prioritise wisely and choose solutions that truly support their communities.
This role is centred on partnership—not volume. We focus on doing what is right for schools and what delivers the best long-term outcomes for children.
What you’ll do
Build trusted, long-term relationships with school and trust
Develop a deep understanding of their needs and challenges and help shape sustainable IT strategies.
Match requirements with the best-value solutions, ensuring every pound works hard for children and young people.
Coordinate with internal specialists to design high-quality, tailored
Manage renewals, contracts and opportunities professionally and
Advocate for customers internally to support continuous
Maintain accurate records within ConnectWise and use Quosal to produce clear, professional proposals.
What drives you
A commitment to improving outcomes in the education
A desire to help schools thrive through thoughtful, consultative support—not transactional selling.
Curiosity, courage and a proactive, problem-solving
A love of building genuine, meaningful
Pride in identifying smart, affordable and sustainable technology
What you’ll bring
Proven experience in account management, ideally within MSP IT services or the education sector.
A passion for exceptional customer service and collaborative, consultative
Excellent communication skills, with confidence when guiding senior
Resilience, adaptability and enthusiasm for learning new
Experience with IT systems and platforms, and selling IT support contracts (e.g., ConnectWise, Quosal, Microsoft 365, Google Workspace for Education, networking, broadband, cloud backup, servers, end-user devices, RMM/MDM, cybersecurity, AV and related solutions).
A proactive, organised approach to work
A full UK driving license and access to a vehicle with business insurance
Why join HFL Education?
We are a not-for-profit organisation with a clear moral purpose: to improve education for every child. You’ll be part of a team that works with integrity, cares deeply about its impact, and is trusted by thousands of schools.
If you want your work to mean more—and you're ready to bring your expertise to a mission-driven team—we’d love to hear from you.
Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of working on-site across various schools and settings, remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. The ability to reach different locations by car will be essential for this role. If you drive, then a full driving licence and appropriate car insurance will be required. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.
Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family- friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.
Would you like to know more information about this opportunity? If so, further information can be found in the job outline on our website. You can also contact Andy Lees who would be happy to chat to you on 01438 567890 or email andy.lees@hfleducation.org
To apply , email hfl.recruitment@hfleducation.org with a detailed CV along with a separate cover letter on Word Format to include responses to the following questions.
Alternatively, apply via our website: Join our team | HFL Education
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term
IT strategy or plan. What actions did you take? what was the outcome and learnings?
As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.
For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above. We would love to hear from you.
Closing Date: This advert may be withdrawn if we have filled the post.
This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.
Telephone Interview date: To be confirmed via Microsoft Teams Interview Date: To be confirmed – in Person at Stevenage Head Office.
We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.
HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.
To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.
Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.
12/02/2026
Full time
Account Manager – Technology in Schools Ref: HFL1586
Contract: Permanent
Hours: Full time at 37 hours per week, 52 weeks per year Salary: From £33,000 p.a.
Location: Hybrid working – 1 to 2 days in HFL Head Office, with remainder of working days remote or onsite at educational settings in Hertfordshire and neighbouring counties or as required to meet business needs.
Important Application Information
Please ensure you meet the following requirements before applying :
You must have the right to work in the UK
You must hold a full UK driving licence and have access to a vehicle with business insurance
You must be based locally and willing to travel within Hertfordshire and neighbouring counties
How to Apply
How to Apply
To apply, please email your CV and a cover letter in Word format , clearly addressing the above requirements and response to the below questions
Applications that do not meet these criteria may not be considered.
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?
The role
This is more than an account management role. It’s an opportunity to meaningfully shape the future of education by helping schools get the very best from their IT—through support, broadband services, consultancy and smart, sustainable technology solutions
Make a difference where it truly matters
Are you driven by purpose? Motivated by improving outcomes for children and young people? Energised by supporting schools to make wise, cost-effective decisions—especially when budgets are tight?
If so, this is not a typical sales role. It’s a partnership role where integrity, empathy and
long-term impact matter just as much as commercial success.
We’re looking for someone who can demonstrate experience in account management—ideally within an MSP, IT services, or education setting—and who takes pride in delivering value that genuinely supports schools, academies and trusts.
Why this role matters
Technology has the power to transform teaching, learning and operational efficiency. But it must be accessible, sustainable and aligned with real educational needs.
As an Account Manager in HFL’s Technology in Schools team, you will guide school and trust leaders through an increasingly complex digital landscape. You will help them stretch limited budgets, prioritise wisely and choose solutions that truly support their communities.
This role is centred on partnership—not volume. We focus on doing what is right for schools and what delivers the best long-term outcomes for children.
What you’ll do
Build trusted, long-term relationships with school and trust
Develop a deep understanding of their needs and challenges and help shape sustainable IT strategies.
Match requirements with the best-value solutions, ensuring every pound works hard for children and young people.
Coordinate with internal specialists to design high-quality, tailored
Manage renewals, contracts and opportunities professionally and
Advocate for customers internally to support continuous
Maintain accurate records within ConnectWise and use Quosal to produce clear, professional proposals.
What drives you
A commitment to improving outcomes in the education
A desire to help schools thrive through thoughtful, consultative support—not transactional selling.
Curiosity, courage and a proactive, problem-solving
A love of building genuine, meaningful
Pride in identifying smart, affordable and sustainable technology
What you’ll bring
Proven experience in account management, ideally within MSP IT services or the education sector.
A passion for exceptional customer service and collaborative, consultative
Excellent communication skills, with confidence when guiding senior
Resilience, adaptability and enthusiasm for learning new
Experience with IT systems and platforms, and selling IT support contracts (e.g., ConnectWise, Quosal, Microsoft 365, Google Workspace for Education, networking, broadband, cloud backup, servers, end-user devices, RMM/MDM, cybersecurity, AV and related solutions).
A proactive, organised approach to work
A full UK driving license and access to a vehicle with business insurance
Why join HFL Education?
We are a not-for-profit organisation with a clear moral purpose: to improve education for every child. You’ll be part of a team that works with integrity, cares deeply about its impact, and is trusted by thousands of schools.
If you want your work to mean more—and you're ready to bring your expertise to a mission-driven team—we’d love to hear from you.
Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of working on-site across various schools and settings, remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. The ability to reach different locations by car will be essential for this role. If you drive, then a full driving licence and appropriate car insurance will be required. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.
Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family- friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.
Would you like to know more information about this opportunity? If so, further information can be found in the job outline on our website. You can also contact Andy Lees who would be happy to chat to you on 01438 567890 or email andy.lees@hfleducation.org
To apply , email hfl.recruitment@hfleducation.org with a detailed CV along with a separate cover letter on Word Format to include responses to the following questions.
Alternatively, apply via our website: Join our team | HFL Education
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term
IT strategy or plan. What actions did you take? what was the outcome and learnings?
As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.
For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above. We would love to hear from you.
Closing Date: This advert may be withdrawn if we have filled the post.
This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.
Telephone Interview date: To be confirmed via Microsoft Teams Interview Date: To be confirmed – in Person at Stevenage Head Office.
We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.
HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.
To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.
Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.
About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
18/09/2025
Full time
About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
About The Role: The Crowd is partnering with a globally renowned, mid-sized architecture and interior design studio celebrated for its high-end hospitality and residential projects who are seeking a new IT Manager for their West London studio. This is a standalone IT role in London within a medium-sized studio, with close collaboration across international offices. You will take ownership of the London IT infrastructure while liaising with global IT teams to ensure systems, security, and processes align with global standards. Alongside leadership and strategy, you will take a hands-on approach, working closely with the wider studio to ensure all technical issues and troubleshooting are resolved promptly, securely, and effectively. The ideal candidate will have proven experience leading an IT function, be a confident problem-solver, excellent communicator and bring a personable, approachable style to your work. With a strong international footprint and a talented team of creatives, the studio delivers sophisticated, design-led spaces across global destinations. You'll be joining a collaborative, motivated team in a workplace that values growth and support, offering professional development, social events, private medical and dental insurance, hybrid working, bonuses, and more. Key Responsibilities: Lead and oversee day-to-day IT operations, including infrastructure, servers, networks, cybersecurity, systems and applications Design, implement and maintain secure, scalable IT and cybersecurity solutions aligned with business needs Develop and enforce IT policies, procedures and security standards in line with global requirements Manage system upgrades, server virtualisation, patching, monitoring and disaster recovery planning Provide 1st-3rd line support, escalating issues to vendors when necessary and ensuring timely resolution. Drive continuous improvement through automation, process optimisation and technology enhancements Oversee IT assets, vendor relationships, contracts and cost control Support the evaluation, implementation and ongoing performance of new systems and technologies Collaborate closely with international IT teams across time zones Key Skills / Requirements: Degree-qualified in IT, Computer Science or a related discipline Extensive IT experience with a strong track record in senior or managerial roles, preferably within an architecture or design studio Deep technical knowledge of network infrastructure and cybersecurity, including cloud platforms and enterprise systems Experience managing IT security audits, risk assessments and compliance frameworks Proficient with cloud software such as Azure, migration & upgrade of Active Directory, GPO, DNS, DHCP, etc Confident leader with experience managing teams and third-party providers Strong troubleshooting, analytical and problem-solving skills Excellent communication skills with the ability to engage both technical and non-technical stakeholders Highly organised, proactive and able to manage multiple priorities in a fast-paced environment To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
19/03/2026
Full time
About The Role: The Crowd is partnering with a globally renowned, mid-sized architecture and interior design studio celebrated for its high-end hospitality and residential projects who are seeking a new IT Manager for their West London studio. This is a standalone IT role in London within a medium-sized studio, with close collaboration across international offices. You will take ownership of the London IT infrastructure while liaising with global IT teams to ensure systems, security, and processes align with global standards. Alongside leadership and strategy, you will take a hands-on approach, working closely with the wider studio to ensure all technical issues and troubleshooting are resolved promptly, securely, and effectively. The ideal candidate will have proven experience leading an IT function, be a confident problem-solver, excellent communicator and bring a personable, approachable style to your work. With a strong international footprint and a talented team of creatives, the studio delivers sophisticated, design-led spaces across global destinations. You'll be joining a collaborative, motivated team in a workplace that values growth and support, offering professional development, social events, private medical and dental insurance, hybrid working, bonuses, and more. Key Responsibilities: Lead and oversee day-to-day IT operations, including infrastructure, servers, networks, cybersecurity, systems and applications Design, implement and maintain secure, scalable IT and cybersecurity solutions aligned with business needs Develop and enforce IT policies, procedures and security standards in line with global requirements Manage system upgrades, server virtualisation, patching, monitoring and disaster recovery planning Provide 1st-3rd line support, escalating issues to vendors when necessary and ensuring timely resolution. Drive continuous improvement through automation, process optimisation and technology enhancements Oversee IT assets, vendor relationships, contracts and cost control Support the evaluation, implementation and ongoing performance of new systems and technologies Collaborate closely with international IT teams across time zones Key Skills / Requirements: Degree-qualified in IT, Computer Science or a related discipline Extensive IT experience with a strong track record in senior or managerial roles, preferably within an architecture or design studio Deep technical knowledge of network infrastructure and cybersecurity, including cloud platforms and enterprise systems Experience managing IT security audits, risk assessments and compliance frameworks Proficient with cloud software such as Azure, migration & upgrade of Active Directory, GPO, DNS, DHCP, etc Confident leader with experience managing teams and third-party providers Strong troubleshooting, analytical and problem-solving skills Excellent communication skills with the ability to engage both technical and non-technical stakeholders Highly organised, proactive and able to manage multiple priorities in a fast-paced environment To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
18/03/2026
Full time
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
OPERATIONAL TECHNOLOGY (OT) MANAGER Job Title: Operational Technology (OT) Manager Location: Kettering / Remote Salary: £55,000 Shift: Monday to Friday Days Job Role of the Operational Technology (OT) Manager A fantastic opportunity has arisen for an experienced Operational Technology (OT) professional to join a fast-paced, highly automated manufacturing environment. This is an excellent chance to take full ownership of the OT landscape within a growing business that is investing heavily in its systems, infrastructure, and technology. This role will suit a hands-on OT Engineer or Manager looking to develop their career within a modern manufacturing facility, with real influence over systems, cybersecurity, and continuous improvement initiatives. You will be responsible for managing and maintaining OT infrastructure, ensuring systems are secure, reliable, and aligned with business needs. You will also lead on OT cybersecurity, business continuity planning, and lifecycle management, working closely with internal stakeholders and external service providers. Sector Factory Maintenance / Operational Technology Non-Negotiable Requirements of the OT Manager Experience working within an OT, IT, or manufacturing technology environment Strong understanding of OT infrastructure and support within a production setting Experience managing systems, changes, and technical documentation Requirements for the OT Manager Minimum 3 years experience in a similar OT or manufacturing IT role Strong technical knowledge of servers, networking, virtualisation, and Windows systems Experience with Active Directory, cybersecurity, endpoint protection, and firewalls Ability to troubleshoot and maintain production-related IT/OT systems Structured approach to projects, change management, and reporting Ability to translate business requirements into technical solutions Desirable Requirements for the OT Manager Experience working with automated manufacturing or process equipment Knowledge of IT/OT integration within a production environment Experience with packaging or processing equipment (e.g. Tetra Pak, Galdi or similar) Understanding of backup, restore, and system lifecycle management The OT Manager will benefit from: Salary of £55,000 Monday to Friday days role (excellent work-life balance) Opportunity to take full ownership of OT systems and strategy Working within a modern, automated manufacturing environment Ongoing training and development opportunities Long-term stability within a growing business If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Adem Halil at Pioneer Selection. As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details.
18/03/2026
Full time
OPERATIONAL TECHNOLOGY (OT) MANAGER Job Title: Operational Technology (OT) Manager Location: Kettering / Remote Salary: £55,000 Shift: Monday to Friday Days Job Role of the Operational Technology (OT) Manager A fantastic opportunity has arisen for an experienced Operational Technology (OT) professional to join a fast-paced, highly automated manufacturing environment. This is an excellent chance to take full ownership of the OT landscape within a growing business that is investing heavily in its systems, infrastructure, and technology. This role will suit a hands-on OT Engineer or Manager looking to develop their career within a modern manufacturing facility, with real influence over systems, cybersecurity, and continuous improvement initiatives. You will be responsible for managing and maintaining OT infrastructure, ensuring systems are secure, reliable, and aligned with business needs. You will also lead on OT cybersecurity, business continuity planning, and lifecycle management, working closely with internal stakeholders and external service providers. Sector Factory Maintenance / Operational Technology Non-Negotiable Requirements of the OT Manager Experience working within an OT, IT, or manufacturing technology environment Strong understanding of OT infrastructure and support within a production setting Experience managing systems, changes, and technical documentation Requirements for the OT Manager Minimum 3 years experience in a similar OT or manufacturing IT role Strong technical knowledge of servers, networking, virtualisation, and Windows systems Experience with Active Directory, cybersecurity, endpoint protection, and firewalls Ability to troubleshoot and maintain production-related IT/OT systems Structured approach to projects, change management, and reporting Ability to translate business requirements into technical solutions Desirable Requirements for the OT Manager Experience working with automated manufacturing or process equipment Knowledge of IT/OT integration within a production environment Experience with packaging or processing equipment (e.g. Tetra Pak, Galdi or similar) Understanding of backup, restore, and system lifecycle management The OT Manager will benefit from: Salary of £55,000 Monday to Friday days role (excellent work-life balance) Opportunity to take full ownership of OT systems and strategy Working within a modern, automated manufacturing environment Ongoing training and development opportunities Long-term stability within a growing business If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Adem Halil at Pioneer Selection. As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details.
Digital Workplace Technician - Evening Shift On Site 5 days a week (Sunday to Thursday) Shift Time: 15:30 - 00:00 Salary: £34k - £36k You will be operating as part of our dynamic and fast-paced Digital Workplace Team, where your role will be instrumental in championing a user-centric approach to IT services. Your primary objective will be to support business IT systems and services across the company to meet our standards of excellence within the digital workplace framework. This role involves troubleshooting hardware and software issues and providing technical support to employees. Your responsibilities will extend to collaborating with IT teams to streamline digital workflows, support the deployment of new technologies and ensures seamless integration of digital tools to enhance overall workplace efficiency. Key responsibilities: Provide timely and effective technical assistance to end-users addressing hardware and software issues in the digital workplace environment. Collaborate with IT teams to integrate and optimize digital tools, facilitating seamless communications and efficient workflows across the business. Respond promptly to incidents, document issues, and escalate complex problems to the relevant teams for resolution. Installing and testing operating systems and software applications as advised by the IT Manager Commissioning of desktop, laptop and mobile devices Stay updated on emerging technologies Work as part of the wider Digital Workplace team with responsibility for the day-to-day support of the business. Responsible for providing support of production traceability systems and their components; label printers, weighing scales, touchscreens, visual inspection, barcode scanning, network infrastructure. Responsible for managing the life cycle of all site IT assets, delivery to destruction. Support all IT hardware, software, and production-based systems within a very fast-paced and constantly changing environment. Management of Backup, Antivirus, Proxy, Monitoring and Patching. Contribute to developing and testing disaster recovery plans in line with business policy. Define objectives related to your assigned responsibilities. Own Incidents to ensure that they are resolved to the user's satisfaction & done in line with the time scales set. Work with relevant teams to resolve Service Requests in a timely manner and transfer knowledge. Provide analytics for use of Problem Investigations & Management Information as required. Help ensure compliance with relevant policies, regulations, and industry standards related to the digital workplace, including data privacy and cybersecurity regulations Adapt to evolving technologies and business requirements, proactively seeking opportunities to optimize and streamline digital workplace processes Out of hours support Requirements Demonstrate a strong understanding of hardware, software, and networking technologies, with the ability to troubleshoot and resolve a variety of technical issues. Possess excellent problem-solving abilities to quickly identify and address challenges, ensuring minimal disruption to digital workplace operations. Stay agile in a dynamic technological landscape, adapting to new tools and methodologies to meet the evolving needs of the digital workplace. Exhibit a customer-centric approach, providing friendly, responsive, and effective support to end-users while maintaining a positive and approachable demeanor. Communicate technical concepts in a clear and understandable manner to users with varying levels of technical expertise, fostering effective collaboration and knowledge transfer. Work collaboratively with cross-functional IT teams, sharing insights and knowledge to contribute to a cohesive and efficient digital workplace ecosystem. Effectively prioritize tasks and manage time to meet deadlines, ensuring timely resolution of issues and efficient implementation of system updates. Adapt to changing priorities and urgent situations, demonstrating flexibility in response to organizational needs and evolving technology requirements. Approach problem-solving analytically, using logical reasoning and data analysis to diagnose and address technical issues systematically. Take initiative to proactively identify areas for improvement in the digital workplace, suggesting and implementing solutions to enhance efficiency and user experience. Uphold ethical standards in handling sensitive information, respecting user privacy, and complying with organizational policies and regulations. Proven interpersonal skills, is credible and can influence others across all levels within the organization. Willingness to learn new skills and gain more knowledge is essential. Qualifications in ITIL v3 or 4 are desirable.
18/03/2026
Full time
Digital Workplace Technician - Evening Shift On Site 5 days a week (Sunday to Thursday) Shift Time: 15:30 - 00:00 Salary: £34k - £36k You will be operating as part of our dynamic and fast-paced Digital Workplace Team, where your role will be instrumental in championing a user-centric approach to IT services. Your primary objective will be to support business IT systems and services across the company to meet our standards of excellence within the digital workplace framework. This role involves troubleshooting hardware and software issues and providing technical support to employees. Your responsibilities will extend to collaborating with IT teams to streamline digital workflows, support the deployment of new technologies and ensures seamless integration of digital tools to enhance overall workplace efficiency. Key responsibilities: Provide timely and effective technical assistance to end-users addressing hardware and software issues in the digital workplace environment. Collaborate with IT teams to integrate and optimize digital tools, facilitating seamless communications and efficient workflows across the business. Respond promptly to incidents, document issues, and escalate complex problems to the relevant teams for resolution. Installing and testing operating systems and software applications as advised by the IT Manager Commissioning of desktop, laptop and mobile devices Stay updated on emerging technologies Work as part of the wider Digital Workplace team with responsibility for the day-to-day support of the business. Responsible for providing support of production traceability systems and their components; label printers, weighing scales, touchscreens, visual inspection, barcode scanning, network infrastructure. Responsible for managing the life cycle of all site IT assets, delivery to destruction. Support all IT hardware, software, and production-based systems within a very fast-paced and constantly changing environment. Management of Backup, Antivirus, Proxy, Monitoring and Patching. Contribute to developing and testing disaster recovery plans in line with business policy. Define objectives related to your assigned responsibilities. Own Incidents to ensure that they are resolved to the user's satisfaction & done in line with the time scales set. Work with relevant teams to resolve Service Requests in a timely manner and transfer knowledge. Provide analytics for use of Problem Investigations & Management Information as required. Help ensure compliance with relevant policies, regulations, and industry standards related to the digital workplace, including data privacy and cybersecurity regulations Adapt to evolving technologies and business requirements, proactively seeking opportunities to optimize and streamline digital workplace processes Out of hours support Requirements Demonstrate a strong understanding of hardware, software, and networking technologies, with the ability to troubleshoot and resolve a variety of technical issues. Possess excellent problem-solving abilities to quickly identify and address challenges, ensuring minimal disruption to digital workplace operations. Stay agile in a dynamic technological landscape, adapting to new tools and methodologies to meet the evolving needs of the digital workplace. Exhibit a customer-centric approach, providing friendly, responsive, and effective support to end-users while maintaining a positive and approachable demeanor. Communicate technical concepts in a clear and understandable manner to users with varying levels of technical expertise, fostering effective collaboration and knowledge transfer. Work collaboratively with cross-functional IT teams, sharing insights and knowledge to contribute to a cohesive and efficient digital workplace ecosystem. Effectively prioritize tasks and manage time to meet deadlines, ensuring timely resolution of issues and efficient implementation of system updates. Adapt to changing priorities and urgent situations, demonstrating flexibility in response to organizational needs and evolving technology requirements. Approach problem-solving analytically, using logical reasoning and data analysis to diagnose and address technical issues systematically. Take initiative to proactively identify areas for improvement in the digital workplace, suggesting and implementing solutions to enhance efficiency and user experience. Uphold ethical standards in handling sensitive information, respecting user privacy, and complying with organizational policies and regulations. Proven interpersonal skills, is credible and can influence others across all levels within the organization. Willingness to learn new skills and gain more knowledge is essential. Qualifications in ITIL v3 or 4 are desirable.
Digital Workplace Technician (4on4off) On Site 5 days a week (Monday to Sunday) - 4 on 4 off (four days consecutive 12-hour shifts, followed by four consecutive days off) Shift Time: 06:00 - 18:00 Salary: £34k - £36k You will be operating as part of our dynamic and fast-paced Digital Workplace Team, where your role will be instrumental in championing a user-centric approach to IT services. Your primary objective will be to support business IT systems and services across the company to meet our standards of excellence within the digital workplace framework. This role involves troubleshooting hardware and software issues and providing technical support to employees. Your responsibilities will extend to collaborating with IT teams to streamline digital workflows, support the deployment of new technologies and ensures seamless integration of digital tools to enhance overall workplace efficiency. Key responsibilities: Provide timely and effective technical assistance to end-users addressing hardware and software issues in the digital workplace environment. Collaborate with IT teams to integrate and optimize digital tools, facilitating seamless communications and efficient workflows across the business. Respond promptly to incidents, document issues, and escalate complex problems to the relevant teams for resolution. Installing and testing operating systems and software applications as advised by the IT Manager Commissioning of desktop, laptop and mobile devices Stay updated on emerging technologies Work as part of the wider Digital Workplace team with responsibility for the day-to-day support of the business. Responsible for providing support of production traceability systems and their components; label printers, weighing scales, touchscreens, visual inspection, barcode scanning, network infrastructure. Responsible for managing the life cycle of all site IT assets, delivery to destruction. Support all IT hardware, software, and production-based systems within a very fast-paced and constantly changing environment. Management of Backup, Antivirus, Proxy, Monitoring and Patching. Contribute to developing and testing disaster recovery plans in line with business policy. Define objectives related to your assigned responsibilities. Own Incidents to ensure that they are resolved to the user's satisfaction & done in line with the time scales set. Work with relevant teams to resolve Service Requests in a timely manner and transfer knowledge. Provide analytics for use of Problem Investigations & Management Information as required. Help ensure compliance with relevant policies, regulations, and industry standards related to the digital workplace, including data privacy and cybersecurity regulations Adapt to evolving technologies and business requirements, proactively seeking opportunities to optimize and streamline digital workplace processes Out of hours support Requirements Demonstrate a strong understanding of hardware, software, and networking technologies, with the ability to troubleshoot and resolve a variety of technical issues. Possess excellent problem-solving abilities to quickly identify and address challenges, ensuring minimal disruption to digital workplace operations. Stay agile in a dynamic technological landscape, adapting to new tools and methodologies to meet the evolving needs of the digital workplace. Exhibit a customer-centric approach, providing friendly, responsive, and effective support to end-users while maintaining a positive and approachable demeanor. Communicate technical concepts in a clear and understandable manner to users with varying levels of technical expertise, fostering effective collaboration and knowledge transfer. Work collaboratively with cross-functional IT teams, sharing insights and knowledge to contribute to a cohesive and efficient digital workplace ecosystem. Effectively prioritize tasks and manage time to meet deadlines, ensuring timely resolution of issues and efficient implementation of system updates. Adapt to changing priorities and urgent situations, demonstrating flexibility in response to organizational needs and evolving technology requirements. Approach problem-solving analytically, using logical reasoning and data analysis to diagnose and address technical issues systematically. Take initiative to proactively identify areas for improvement in the digital workplace, suggesting and implementing solutions to enhance efficiency and user experience. Uphold ethical standards in handling sensitive information, respecting user privacy, and complying with organizational policies and regulations. Proven interpersonal skills, is credible and can influence others across all levels within the organization. Willingness to learn new skills and gain more knowledge is essential. Qualifications in ITIL v3 or 4 are desirable.
18/03/2026
Full time
Digital Workplace Technician (4on4off) On Site 5 days a week (Monday to Sunday) - 4 on 4 off (four days consecutive 12-hour shifts, followed by four consecutive days off) Shift Time: 06:00 - 18:00 Salary: £34k - £36k You will be operating as part of our dynamic and fast-paced Digital Workplace Team, where your role will be instrumental in championing a user-centric approach to IT services. Your primary objective will be to support business IT systems and services across the company to meet our standards of excellence within the digital workplace framework. This role involves troubleshooting hardware and software issues and providing technical support to employees. Your responsibilities will extend to collaborating with IT teams to streamline digital workflows, support the deployment of new technologies and ensures seamless integration of digital tools to enhance overall workplace efficiency. Key responsibilities: Provide timely and effective technical assistance to end-users addressing hardware and software issues in the digital workplace environment. Collaborate with IT teams to integrate and optimize digital tools, facilitating seamless communications and efficient workflows across the business. Respond promptly to incidents, document issues, and escalate complex problems to the relevant teams for resolution. Installing and testing operating systems and software applications as advised by the IT Manager Commissioning of desktop, laptop and mobile devices Stay updated on emerging technologies Work as part of the wider Digital Workplace team with responsibility for the day-to-day support of the business. Responsible for providing support of production traceability systems and their components; label printers, weighing scales, touchscreens, visual inspection, barcode scanning, network infrastructure. Responsible for managing the life cycle of all site IT assets, delivery to destruction. Support all IT hardware, software, and production-based systems within a very fast-paced and constantly changing environment. Management of Backup, Antivirus, Proxy, Monitoring and Patching. Contribute to developing and testing disaster recovery plans in line with business policy. Define objectives related to your assigned responsibilities. Own Incidents to ensure that they are resolved to the user's satisfaction & done in line with the time scales set. Work with relevant teams to resolve Service Requests in a timely manner and transfer knowledge. Provide analytics for use of Problem Investigations & Management Information as required. Help ensure compliance with relevant policies, regulations, and industry standards related to the digital workplace, including data privacy and cybersecurity regulations Adapt to evolving technologies and business requirements, proactively seeking opportunities to optimize and streamline digital workplace processes Out of hours support Requirements Demonstrate a strong understanding of hardware, software, and networking technologies, with the ability to troubleshoot and resolve a variety of technical issues. Possess excellent problem-solving abilities to quickly identify and address challenges, ensuring minimal disruption to digital workplace operations. Stay agile in a dynamic technological landscape, adapting to new tools and methodologies to meet the evolving needs of the digital workplace. Exhibit a customer-centric approach, providing friendly, responsive, and effective support to end-users while maintaining a positive and approachable demeanor. Communicate technical concepts in a clear and understandable manner to users with varying levels of technical expertise, fostering effective collaboration and knowledge transfer. Work collaboratively with cross-functional IT teams, sharing insights and knowledge to contribute to a cohesive and efficient digital workplace ecosystem. Effectively prioritize tasks and manage time to meet deadlines, ensuring timely resolution of issues and efficient implementation of system updates. Adapt to changing priorities and urgent situations, demonstrating flexibility in response to organizational needs and evolving technology requirements. Approach problem-solving analytically, using logical reasoning and data analysis to diagnose and address technical issues systematically. Take initiative to proactively identify areas for improvement in the digital workplace, suggesting and implementing solutions to enhance efficiency and user experience. Uphold ethical standards in handling sensitive information, respecting user privacy, and complying with organizational policies and regulations. Proven interpersonal skills, is credible and can influence others across all levels within the organization. Willingness to learn new skills and gain more knowledge is essential. Qualifications in ITIL v3 or 4 are desirable.
Due to business growth an exciting opportunity for an IT & Digital Support Specialist has arisen to work for a fast-paced manufacturing business, joining a vibrant and friendly team. The role offers variety across 1st & 2nd Line Support and Digital projects. Job Description: Support the business by delivering effective first and second line IT support across all teams Collaborate with our IT support partner to ensure escalation of complex issues and effective delivery of third-line support services Liaise with Group IT support on Group related services and issues Maintain, monitor and improve IT systems, hardware, software, and digital platforms Contribute to the continuous improvement of processes, security, and user experience Provide advice and training to users on use of core Microsoft and other application packages Provide an efficient and user focused IT support service Escalate complex incidents to the IT and Digital Manager or external support partners as required Support IT elements of employee onboarding and offboarding, ensuring timely provisioning and revocation of access Install, configure, deploy and maintain hardware and software including servers, desktops, laptops, tablets, printers, firewalls, routers, switches, telephone systems and mobile devices Maintain the company IT asset register, including management of warranties and licences Record and manage incidents and service requests Perform routine maintenance on IT systems, ensuring reliability and security Support the monitoring and management of backups, updates, and patching Assist in maintaining cloud platforms (Microsoft 365, Azure AD, SharePoint, Teams etc.) Ensure effective cybersecurity controls are followed (MFA, password policies, device compliance) Support the management of licensing, renewals and IT contracts Assist with the running and development of digital platforms, including Microsoft 365, CRM, ERP, PIM, Digital Asset Management and HR platforms Support and assist with digitisation projects such as system customisations, workflow automation, data migrations, and third party integrations Assist with building forms, workflows and process enhancements using Microsoft 365 and other tools Provide testing and user training for new digital solutions and business processes Research and evaluate hardware, software and cloud solutions to ensure the business adopts cost-effective, reliable, and fit-for-purpose technologies Candidate Requirements: Relevant IT-related qualification or degree (e.g. Level 3 IT diploma, CompTIA A+, Network+, Microsoft certifications) A levels / O levels / GCSE qualifications Additional cybersecurity, networking or cloud training - Desirable Minimum 3 - 5 years' experience in a role providing first and second line support - Essential Experience administering and supporting Microsoft 365 and Windows environments - Essential Proven troubleshooting and diagnostic skills - Essential Experience supporting digital or IT improvement projects - Desirable Experience with CRM or business systems - Desirable Strong understanding of IT fundamentals - Essential Ability to diagnose and resolve technical issues - Essential Excellent communication and customer service skills - Essential Knowledge of Microsoft 365 - Essential Awareness of cybersecurity best practices - Desirable Basic networking knowledge - Essential Experience with Power Automate / Power Apps - Desirable Experience with Microsoft dynamics-based CRM systems - Desirable Understanding of endpoint security tools and secure IT practices This role is commutable from: Stone, Stafford, Hixon, Longton, Newcastle under Lyme, Stoke on Trent, Uttoxeter, Leek and surrounding areas This role would suit candidates with the following experience: IT Support, Systems Support, Systems Administration, 1st & 2nd Line Support Hours: Monday Friday 9:00 am 5:00 pm, 1 hour Lunch Salary: £35,000 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region
17/03/2026
Full time
Due to business growth an exciting opportunity for an IT & Digital Support Specialist has arisen to work for a fast-paced manufacturing business, joining a vibrant and friendly team. The role offers variety across 1st & 2nd Line Support and Digital projects. Job Description: Support the business by delivering effective first and second line IT support across all teams Collaborate with our IT support partner to ensure escalation of complex issues and effective delivery of third-line support services Liaise with Group IT support on Group related services and issues Maintain, monitor and improve IT systems, hardware, software, and digital platforms Contribute to the continuous improvement of processes, security, and user experience Provide advice and training to users on use of core Microsoft and other application packages Provide an efficient and user focused IT support service Escalate complex incidents to the IT and Digital Manager or external support partners as required Support IT elements of employee onboarding and offboarding, ensuring timely provisioning and revocation of access Install, configure, deploy and maintain hardware and software including servers, desktops, laptops, tablets, printers, firewalls, routers, switches, telephone systems and mobile devices Maintain the company IT asset register, including management of warranties and licences Record and manage incidents and service requests Perform routine maintenance on IT systems, ensuring reliability and security Support the monitoring and management of backups, updates, and patching Assist in maintaining cloud platforms (Microsoft 365, Azure AD, SharePoint, Teams etc.) Ensure effective cybersecurity controls are followed (MFA, password policies, device compliance) Support the management of licensing, renewals and IT contracts Assist with the running and development of digital platforms, including Microsoft 365, CRM, ERP, PIM, Digital Asset Management and HR platforms Support and assist with digitisation projects such as system customisations, workflow automation, data migrations, and third party integrations Assist with building forms, workflows and process enhancements using Microsoft 365 and other tools Provide testing and user training for new digital solutions and business processes Research and evaluate hardware, software and cloud solutions to ensure the business adopts cost-effective, reliable, and fit-for-purpose technologies Candidate Requirements: Relevant IT-related qualification or degree (e.g. Level 3 IT diploma, CompTIA A+, Network+, Microsoft certifications) A levels / O levels / GCSE qualifications Additional cybersecurity, networking or cloud training - Desirable Minimum 3 - 5 years' experience in a role providing first and second line support - Essential Experience administering and supporting Microsoft 365 and Windows environments - Essential Proven troubleshooting and diagnostic skills - Essential Experience supporting digital or IT improvement projects - Desirable Experience with CRM or business systems - Desirable Strong understanding of IT fundamentals - Essential Ability to diagnose and resolve technical issues - Essential Excellent communication and customer service skills - Essential Knowledge of Microsoft 365 - Essential Awareness of cybersecurity best practices - Desirable Basic networking knowledge - Essential Experience with Power Automate / Power Apps - Desirable Experience with Microsoft dynamics-based CRM systems - Desirable Understanding of endpoint security tools and secure IT practices This role is commutable from: Stone, Stafford, Hixon, Longton, Newcastle under Lyme, Stoke on Trent, Uttoxeter, Leek and surrounding areas This role would suit candidates with the following experience: IT Support, Systems Support, Systems Administration, 1st & 2nd Line Support Hours: Monday Friday 9:00 am 5:00 pm, 1 hour Lunch Salary: £35,000 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region
First Military Recruitment Ltd
Watford, Hertfordshire
MS667 - Back Office Service Manager Location: Watford Salary: £70,000 - £80,000 per annum + package Overview: First Military Recruitment are currently seeking a Back Office Service Manager on behalf of one of our clients. You will be responsible for the end-to-end management, delivery and continual improvement of IT services supporting back office business functions. This includes oversight of infrastructure, hosting, networks and core enterprise technologies in a primarily outsourced, multi-vendor environment. You will ensure that these foundational services deliver measurable business outcomes and value enabling stability, performance and scalability across the enterprise. Although often not directly visible to end users, these services are critical to the success of business-facing IT operations. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: You will be responsible for the delivery and management of the following back office IT services: Management of user access, permissions and data security for shared drives and core systems. Lifecycle management and operational support for enterprise applications, including Microsoft 365 (evergreen) and other COTS platforms. Oversight of servers, networks, storage, databases and active directory services. Management of on-premises, private and public cloud hosting environments, ensuring resilience, scalability and security. Operational alignment with cyber security for controls, tools and compliance requirements. Planning, setup, change management, ramp-down, decommissioning and archiving of site-based infrastructure. Maintain accurate and up-to-date records in the service catalogue and CMDB, ensuring visibility of service scope, ownership and dependencies. Align service delivery with business goals, demonstrating measurable outcomes such as improved stability, cost efficiency or risk reduction. Conduct quarterly value reviews with stakeholders to evidence business impact and drive continuous improvement. Benchmark services and costs against market standards to ensure efficiency and value for money. Apply SIAM principles to coordinate internal teams, global IT and external suppliers under a unified governance model. Conduct structured service reviews, presenting performance insights and agreed improvement plans. Drive operational excellence by implementing ITIL aligned best practices across incident, problem and change management. Ensure adherence to IT policies, cybersecurity standards and relevant regulatory requirements. Manage risks associated with back office services, maintaining audit readiness and operational resilience. Oversee the transition and introduction of new or changed services, ensuring stability and minimal disruption. Work closely with other Service Managers to align processes and deliver a consistent IT service experience across all domains. Partner with Product Management, Architecture and Vendor & Contract Management to ensure strategic alignment and effective resource use. Promote a culture of accountability, service ownership and customer focus across teams and suppliers. Skills and Qualifications: Demonstrable experience in service management and delivery of IT infrastructure services (e.g., servers, storage, networks, databases, hosting, active directory and data centres). Experience managing IT services in a multi-vendor, outsourced environment. Experience supporting key applications (Microsoft 365). Strong stakeholder management and relationship-building skills. Experience with ITIL and SIAM methodologies. Experience in incident, problem and change management. Experience managing budgets and cost allocation. Business-focused, service-driven mindset. Familiarity with back office business processes and systems. Excellent communication and presentation skills. Ability to produce high-quality documentation and reporting. Self-motivated, results-oriented, able to work independently and in teams. IT service management (ITIL, SIAM). Competent in incident, problem and change management. Stakeholder engagement and communication. Service portfolio and catalogue management. Budget and financial management. Vendor management. Process improvement and governance. Business analysis and requirements gathering. Technical knowledge of infrastructure and hosting. Security clearance may be required. Willingness to work flexibly, including outside normal working hours if required. Willingness to travel to other locations, suppliers or vendors as needed.
17/03/2026
Full time
MS667 - Back Office Service Manager Location: Watford Salary: £70,000 - £80,000 per annum + package Overview: First Military Recruitment are currently seeking a Back Office Service Manager on behalf of one of our clients. You will be responsible for the end-to-end management, delivery and continual improvement of IT services supporting back office business functions. This includes oversight of infrastructure, hosting, networks and core enterprise technologies in a primarily outsourced, multi-vendor environment. You will ensure that these foundational services deliver measurable business outcomes and value enabling stability, performance and scalability across the enterprise. Although often not directly visible to end users, these services are critical to the success of business-facing IT operations. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: You will be responsible for the delivery and management of the following back office IT services: Management of user access, permissions and data security for shared drives and core systems. Lifecycle management and operational support for enterprise applications, including Microsoft 365 (evergreen) and other COTS platforms. Oversight of servers, networks, storage, databases and active directory services. Management of on-premises, private and public cloud hosting environments, ensuring resilience, scalability and security. Operational alignment with cyber security for controls, tools and compliance requirements. Planning, setup, change management, ramp-down, decommissioning and archiving of site-based infrastructure. Maintain accurate and up-to-date records in the service catalogue and CMDB, ensuring visibility of service scope, ownership and dependencies. Align service delivery with business goals, demonstrating measurable outcomes such as improved stability, cost efficiency or risk reduction. Conduct quarterly value reviews with stakeholders to evidence business impact and drive continuous improvement. Benchmark services and costs against market standards to ensure efficiency and value for money. Apply SIAM principles to coordinate internal teams, global IT and external suppliers under a unified governance model. Conduct structured service reviews, presenting performance insights and agreed improvement plans. Drive operational excellence by implementing ITIL aligned best practices across incident, problem and change management. Ensure adherence to IT policies, cybersecurity standards and relevant regulatory requirements. Manage risks associated with back office services, maintaining audit readiness and operational resilience. Oversee the transition and introduction of new or changed services, ensuring stability and minimal disruption. Work closely with other Service Managers to align processes and deliver a consistent IT service experience across all domains. Partner with Product Management, Architecture and Vendor & Contract Management to ensure strategic alignment and effective resource use. Promote a culture of accountability, service ownership and customer focus across teams and suppliers. Skills and Qualifications: Demonstrable experience in service management and delivery of IT infrastructure services (e.g., servers, storage, networks, databases, hosting, active directory and data centres). Experience managing IT services in a multi-vendor, outsourced environment. Experience supporting key applications (Microsoft 365). Strong stakeholder management and relationship-building skills. Experience with ITIL and SIAM methodologies. Experience in incident, problem and change management. Experience managing budgets and cost allocation. Business-focused, service-driven mindset. Familiarity with back office business processes and systems. Excellent communication and presentation skills. Ability to produce high-quality documentation and reporting. Self-motivated, results-oriented, able to work independently and in teams. IT service management (ITIL, SIAM). Competent in incident, problem and change management. Stakeholder engagement and communication. Service portfolio and catalogue management. Budget and financial management. Vendor management. Process improvement and governance. Business analysis and requirements gathering. Technical knowledge of infrastructure and hosting. Security clearance may be required. Willingness to work flexibly, including outside normal working hours if required. Willingness to travel to other locations, suppliers or vendors as needed.
Role Requirements Minimum 2 years' experience working in an IT role within a legal practice Proven experience managing IT infrastructure, networks, and systems Knowledge of legal case management systems and document management systems Strong understanding of cybersecurity, data protection, and GDPR compliance Experience supporting Microsoft 365, Windows environments, and cloud-based systems Excellent problem-solving and troubleshooting skills Ability to manage multiple priorities and work under pressure Strong communication skills with the ability to explain technical issues to non-technical staff Experience managing IT vendors and service providers Relevant IT qualifications or certifications (desirable) What We Offer Competitive salary Free on-site car parking Hybrid working negotiable Monday to Friday - 9am to 5pm - 1 hour lunch. Opportunities for career development and training Supportive and collaborative working environment Company pension scheme Modern office environment with up-to-date technology Opportunity to contribute to IT strategy and development within a growing law firm.
16/03/2026
Full time
Role Requirements Minimum 2 years' experience working in an IT role within a legal practice Proven experience managing IT infrastructure, networks, and systems Knowledge of legal case management systems and document management systems Strong understanding of cybersecurity, data protection, and GDPR compliance Experience supporting Microsoft 365, Windows environments, and cloud-based systems Excellent problem-solving and troubleshooting skills Ability to manage multiple priorities and work under pressure Strong communication skills with the ability to explain technical issues to non-technical staff Experience managing IT vendors and service providers Relevant IT qualifications or certifications (desirable) What We Offer Competitive salary Free on-site car parking Hybrid working negotiable Monday to Friday - 9am to 5pm - 1 hour lunch. Opportunities for career development and training Supportive and collaborative working environment Company pension scheme Modern office environment with up-to-date technology Opportunity to contribute to IT strategy and development within a growing law firm.
Ready to take the next step in your penetration testing career and lead a high-performing team at a respected, fast-growing cybersecurity consultancy? This is your opportunity to join a CREST-certified organisation committed to excellence, innovation and integrity. As our new Penetration Testing Team Leader , you ll play a pivotal role in shaping cutting-edge testing services, developing talented testers, and helping protect clients across government, telecoms, finance, digital currencies and other critical sectors. With structured development, meaningful progression opportunities, and the chance to make a visible impact from day one, this is a role designed for a driven, highly skilled Team Lead who thrives on technical depth, leadership and solving complex security challenges. The Role at a Glance: Penetration Testing Team Leader Remote with travel to client sites and occasional meetings in London, UK or Channel Islands Up to £95,000 DOE Plus Benefits Benefits: 23 days holiday plus Bank Holidays and extra days based on service, 6% contributory pension and career progression opportunities. Growth: A structured career development plan and training Hours: 09:00 am to 17:30 pm Monday Friday Development Opportunity: Career progression opportunities to develop a growing team of penetration testers and break new ground in testing. Company: Specialist information and cybersecurity consultancy and audit services Company Values: We stand for honesty, integrity and fair practice and are committed to delivering value in every client engagement. Our people are creative, pragmatic and passionate about our purpose. Your Skills / Background: Existing CHECK Team Lead qualification and Team Lead experience. You will also be a tenacious problem solver and communicator with strong client-facing and leadership experience to lead engagements, mentor testers at all levels, and scope complex projects. The Penetration Testing Team Leader Opportunity: As Penetration Testing Team Leader, you will support our clients by delivering excellent penetration testing services and cloud security assessments that are ultimately articulated in high quality and valuable reports. You will deliver hands-on technical penetration testing on a variety of projects and guide and direct the team. In return, you will benefit from an inspiring environment with a team of highly experienced colleagues working across a diverse range of interesting security and assurance projects. This role also includes excellent progression opportunities as we always match enthusiasm and skill with training, opportunity and structured development plans. Key Responsibilities: • Improve and develop penetration testing methodologies, guide project scoping and execution, establish new testing services, and shape the future direction of the testing function with senior management. • Deliver high-quality penetration tests across infrastructure, applications (including APIs and mobile apps), wireless, segmentation and breakout scenarios, and cloud security assessments. • Work with client teams to research vulnerabilities and emerging attack vectors, plan assessments accordingly, and support clients during ongoing incidents. • Conduct vulnerability scans, unauthorised host discovery exercises, analyse findings, and translate results into actionable technical and business-risk recommendations. • Produce high-quality technical reports and create internal documentation, tooling, threat libraries, methodologies, and policies to ensure consistent, informed, and meaningful testing outcomes. • Provide technical presales support, contribute thought-leadership content (papers, articles, online posts, marketing material), and identify business development opportunities. • Mentor, coach, and help build the technical team, supporting their growth in knowledge, skills, and career development. About You: • A driven, battle-tested Team Leader, holding a current CHECK Team Leader qualification and proven senior-level experience • Extensive, hands-on penetration testing expertise backed by deep technical mastery • Fluent in a wide arsenal of security testing tools, using the right tech for maximum impact • Up-to-date, cutting-edge understanding of modern technologies, threats, and security trends • Well-versed in key industry bodies, frameworks, and security standards • Strong ability to translate vulnerabilities into real-world business risk, paired with standout reporting and client presentation skills • Proven track record in growing and developing technical teams, including reviews, appraisals, training plans, and long-term career progression • A credible, personable communicator who builds trust with clients, peers, and technical teams alike • Self-starter with a proactive mindset, comfortable taking initiative and driving outcomes • Genuinely passionate about penetration testing and nurturing teams across all skill levels • Eligible to work in the UK and obtain Government clearance (ILR is required as a minimum but we are unfortunately not able to offer sponsorship) About Us: We are a specialist information and cybersecurity consultancy and expert at understanding information security risks, creating appropriate security destinations and protecting clients from a range of security threats. We hold a CREST certification and offer certification services for PCI-DSS and Cyber Essentials /Essentials Plus. Our clients span telecommunications, Government infrastructure, and digital currencies - covering essential services and critical payment infrastructure. Services include: • Security consulting across the area of security governance, risk, compliance and standards alignment • Penetration testing • Security architecture for cloud and infrastructure • Detection and response • Fractional heads and virtual support • NCSC Assurance service provider for Cyber Essentials and a Certifying Body • Security auditing across varying standards such as ISO27001, NIST, PCI DSS and Cyber Essentials • Training and awareness If you re a proven Penetration Testing Team Leader with CHECK TL status, a passion for advancing security testing, and the drive to mentor and grow a talented team, we d love to hear from you. Step into a role where your expertise shapes real-world defence, your ideas influence future testing services, and your career continues to accelerate in a supportive, forward-thinking environment. Interested? Apply here for a fast-track path to our Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
13/03/2026
Full time
Ready to take the next step in your penetration testing career and lead a high-performing team at a respected, fast-growing cybersecurity consultancy? This is your opportunity to join a CREST-certified organisation committed to excellence, innovation and integrity. As our new Penetration Testing Team Leader , you ll play a pivotal role in shaping cutting-edge testing services, developing talented testers, and helping protect clients across government, telecoms, finance, digital currencies and other critical sectors. With structured development, meaningful progression opportunities, and the chance to make a visible impact from day one, this is a role designed for a driven, highly skilled Team Lead who thrives on technical depth, leadership and solving complex security challenges. The Role at a Glance: Penetration Testing Team Leader Remote with travel to client sites and occasional meetings in London, UK or Channel Islands Up to £95,000 DOE Plus Benefits Benefits: 23 days holiday plus Bank Holidays and extra days based on service, 6% contributory pension and career progression opportunities. Growth: A structured career development plan and training Hours: 09:00 am to 17:30 pm Monday Friday Development Opportunity: Career progression opportunities to develop a growing team of penetration testers and break new ground in testing. Company: Specialist information and cybersecurity consultancy and audit services Company Values: We stand for honesty, integrity and fair practice and are committed to delivering value in every client engagement. Our people are creative, pragmatic and passionate about our purpose. Your Skills / Background: Existing CHECK Team Lead qualification and Team Lead experience. You will also be a tenacious problem solver and communicator with strong client-facing and leadership experience to lead engagements, mentor testers at all levels, and scope complex projects. The Penetration Testing Team Leader Opportunity: As Penetration Testing Team Leader, you will support our clients by delivering excellent penetration testing services and cloud security assessments that are ultimately articulated in high quality and valuable reports. You will deliver hands-on technical penetration testing on a variety of projects and guide and direct the team. In return, you will benefit from an inspiring environment with a team of highly experienced colleagues working across a diverse range of interesting security and assurance projects. This role also includes excellent progression opportunities as we always match enthusiasm and skill with training, opportunity and structured development plans. Key Responsibilities: • Improve and develop penetration testing methodologies, guide project scoping and execution, establish new testing services, and shape the future direction of the testing function with senior management. • Deliver high-quality penetration tests across infrastructure, applications (including APIs and mobile apps), wireless, segmentation and breakout scenarios, and cloud security assessments. • Work with client teams to research vulnerabilities and emerging attack vectors, plan assessments accordingly, and support clients during ongoing incidents. • Conduct vulnerability scans, unauthorised host discovery exercises, analyse findings, and translate results into actionable technical and business-risk recommendations. • Produce high-quality technical reports and create internal documentation, tooling, threat libraries, methodologies, and policies to ensure consistent, informed, and meaningful testing outcomes. • Provide technical presales support, contribute thought-leadership content (papers, articles, online posts, marketing material), and identify business development opportunities. • Mentor, coach, and help build the technical team, supporting their growth in knowledge, skills, and career development. About You: • A driven, battle-tested Team Leader, holding a current CHECK Team Leader qualification and proven senior-level experience • Extensive, hands-on penetration testing expertise backed by deep technical mastery • Fluent in a wide arsenal of security testing tools, using the right tech for maximum impact • Up-to-date, cutting-edge understanding of modern technologies, threats, and security trends • Well-versed in key industry bodies, frameworks, and security standards • Strong ability to translate vulnerabilities into real-world business risk, paired with standout reporting and client presentation skills • Proven track record in growing and developing technical teams, including reviews, appraisals, training plans, and long-term career progression • A credible, personable communicator who builds trust with clients, peers, and technical teams alike • Self-starter with a proactive mindset, comfortable taking initiative and driving outcomes • Genuinely passionate about penetration testing and nurturing teams across all skill levels • Eligible to work in the UK and obtain Government clearance (ILR is required as a minimum but we are unfortunately not able to offer sponsorship) About Us: We are a specialist information and cybersecurity consultancy and expert at understanding information security risks, creating appropriate security destinations and protecting clients from a range of security threats. We hold a CREST certification and offer certification services for PCI-DSS and Cyber Essentials /Essentials Plus. Our clients span telecommunications, Government infrastructure, and digital currencies - covering essential services and critical payment infrastructure. Services include: • Security consulting across the area of security governance, risk, compliance and standards alignment • Penetration testing • Security architecture for cloud and infrastructure • Detection and response • Fractional heads and virtual support • NCSC Assurance service provider for Cyber Essentials and a Certifying Body • Security auditing across varying standards such as ISO27001, NIST, PCI DSS and Cyber Essentials • Training and awareness If you re a proven Penetration Testing Team Leader with CHECK TL status, a passion for advancing security testing, and the drive to mentor and grow a talented team, we d love to hear from you. Step into a role where your expertise shapes real-world defence, your ideas influence future testing services, and your career continues to accelerate in a supportive, forward-thinking environment. Interested? Apply here for a fast-track path to our Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Ready to take the next step in your penetration testing career and lead a high-performing team at a respected, fast-growing cybersecurity consultancy? This is your opportunity to join a CREST-certified organisation committed to excellence, innovation and integrity. As our new Penetration Testing Team Leader , you ll play a pivotal role in shaping cutting-edge testing services, developing talented testers, and helping protect clients across government, telecoms, finance, digital currencies and other critical sectors. With structured development, meaningful progression opportunities, and the chance to make a visible impact from day one, this is a role designed for a driven, highly skilled Team Lead who thrives on technical depth, leadership and solving complex security challenges. The Role at a Glance: Penetration Testing Team Leader Remote with travel to client sites and occasional meetings in London, UK or Channel Islands Up to £95,000 DOE Plus Benefits Benefits: 23 days holiday plus Bank Holidays and extra days based on service, 6% contributory pension and career progression opportunities. Growth: A structured career development plan and training Hours: 09:00 am to 17:30 pm Monday Friday Development Opportunity: Career progression opportunities to develop a growing team of penetration testers and break new ground in testing. Company: Specialist information and cybersecurity consultancy and audit services Company Values: We stand for honesty, integrity and fair practice and are committed to delivering value in every client engagement. Our people are creative, pragmatic and passionate about our purpose. Your Skills / Background: Existing CHECK Team Lead qualification and Team Lead experience. You will also be a tenacious problem solver and communicator with strong client-facing and leadership experience to lead engagements, mentor testers at all levels, and scope complex projects. The Penetration Testing Team Leader Opportunity: As Penetration Testing Team Leader, you will support our clients by delivering excellent penetration testing services and cloud security assessments that are ultimately articulated in high quality and valuable reports. You will deliver hands-on technical penetration testing on a variety of projects and guide and direct the team. In return, you will benefit from an inspiring environment with a team of highly experienced colleagues working across a diverse range of interesting security and assurance projects. This role also includes excellent progression opportunities as we always match enthusiasm and skill with training, opportunity and structured development plans. Key Responsibilities: • Improve and develop penetration testing methodologies, guide project scoping and execution, establish new testing services, and shape the future direction of the testing function with senior management. • Deliver high-quality penetration tests across infrastructure, applications (including APIs and mobile apps), wireless, segmentation and breakout scenarios, and cloud security assessments. • Work with client teams to research vulnerabilities and emerging attack vectors, plan assessments accordingly, and support clients during ongoing incidents. • Conduct vulnerability scans, unauthorised host discovery exercises, analyse findings, and translate results into actionable technical and business-risk recommendations. • Produce high-quality technical reports and create internal documentation, tooling, threat libraries, methodologies, and policies to ensure consistent, informed, and meaningful testing outcomes. • Provide technical presales support, contribute thought-leadership content (papers, articles, online posts, marketing material), and identify business development opportunities. • Mentor, coach, and help build the technical team, supporting their growth in knowledge, skills, and career development. About You: • A driven, battle-tested Team Leader, holding a current CHECK Team Leader qualification and proven senior-level experience • Extensive, hands-on penetration testing expertise backed by deep technical mastery • Fluent in a wide arsenal of security testing tools, using the right tech for maximum impact • Up-to-date, cutting-edge understanding of modern technologies, threats, and security trends • Well-versed in key industry bodies, frameworks, and security standards • Strong ability to translate vulnerabilities into real-world business risk, paired with standout reporting and client presentation skills • Proven track record in growing and developing technical teams, including reviews, appraisals, training plans, and long-term career progression • A credible, personable communicator who builds trust with clients, peers, and technical teams alike • Self-starter with a proactive mindset, comfortable taking initiative and driving outcomes • Genuinely passionate about penetration testing and nurturing teams across all skill levels • Eligible to work in the UK and obtain Government clearance (ILR is required as a minimum but we are unfortunately not able to offer sponsorship) About Us: We are a specialist information and cybersecurity consultancy and expert at understanding information security risks, creating appropriate security destinations and protecting clients from a range of security threats. We hold a CREST certification and offer certification services for PCI-DSS and Cyber Essentials /Essentials Plus. Our clients span telecommunications, Government infrastructure, and digital currencies - covering essential services and critical payment infrastructure. Services include: • Security consulting across the area of security governance, risk, compliance and standards alignment • Penetration testing • Security architecture for cloud and infrastructure • Detection and response • Fractional heads and virtual support • NCSC Assurance service provider for Cyber Essentials and a Certifying Body • Security auditing across varying standards such as ISO27001, NIST, PCI DSS and Cyber Essentials • Training and awareness If you re a proven Penetration Testing Team Leader with CHECK TL status, a passion for advancing security testing, and the drive to mentor and grow a talented team, we d love to hear from you. Step into a role where your expertise shapes real-world defence, your ideas influence future testing services, and your career continues to accelerate in a supportive, forward-thinking environment. Interested? Apply here for a fast-track path to our Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
13/03/2026
Full time
Ready to take the next step in your penetration testing career and lead a high-performing team at a respected, fast-growing cybersecurity consultancy? This is your opportunity to join a CREST-certified organisation committed to excellence, innovation and integrity. As our new Penetration Testing Team Leader , you ll play a pivotal role in shaping cutting-edge testing services, developing talented testers, and helping protect clients across government, telecoms, finance, digital currencies and other critical sectors. With structured development, meaningful progression opportunities, and the chance to make a visible impact from day one, this is a role designed for a driven, highly skilled Team Lead who thrives on technical depth, leadership and solving complex security challenges. The Role at a Glance: Penetration Testing Team Leader Remote with travel to client sites and occasional meetings in London, UK or Channel Islands Up to £95,000 DOE Plus Benefits Benefits: 23 days holiday plus Bank Holidays and extra days based on service, 6% contributory pension and career progression opportunities. Growth: A structured career development plan and training Hours: 09:00 am to 17:30 pm Monday Friday Development Opportunity: Career progression opportunities to develop a growing team of penetration testers and break new ground in testing. Company: Specialist information and cybersecurity consultancy and audit services Company Values: We stand for honesty, integrity and fair practice and are committed to delivering value in every client engagement. Our people are creative, pragmatic and passionate about our purpose. Your Skills / Background: Existing CHECK Team Lead qualification and Team Lead experience. You will also be a tenacious problem solver and communicator with strong client-facing and leadership experience to lead engagements, mentor testers at all levels, and scope complex projects. The Penetration Testing Team Leader Opportunity: As Penetration Testing Team Leader, you will support our clients by delivering excellent penetration testing services and cloud security assessments that are ultimately articulated in high quality and valuable reports. You will deliver hands-on technical penetration testing on a variety of projects and guide and direct the team. In return, you will benefit from an inspiring environment with a team of highly experienced colleagues working across a diverse range of interesting security and assurance projects. This role also includes excellent progression opportunities as we always match enthusiasm and skill with training, opportunity and structured development plans. Key Responsibilities: • Improve and develop penetration testing methodologies, guide project scoping and execution, establish new testing services, and shape the future direction of the testing function with senior management. • Deliver high-quality penetration tests across infrastructure, applications (including APIs and mobile apps), wireless, segmentation and breakout scenarios, and cloud security assessments. • Work with client teams to research vulnerabilities and emerging attack vectors, plan assessments accordingly, and support clients during ongoing incidents. • Conduct vulnerability scans, unauthorised host discovery exercises, analyse findings, and translate results into actionable technical and business-risk recommendations. • Produce high-quality technical reports and create internal documentation, tooling, threat libraries, methodologies, and policies to ensure consistent, informed, and meaningful testing outcomes. • Provide technical presales support, contribute thought-leadership content (papers, articles, online posts, marketing material), and identify business development opportunities. • Mentor, coach, and help build the technical team, supporting their growth in knowledge, skills, and career development. About You: • A driven, battle-tested Team Leader, holding a current CHECK Team Leader qualification and proven senior-level experience • Extensive, hands-on penetration testing expertise backed by deep technical mastery • Fluent in a wide arsenal of security testing tools, using the right tech for maximum impact • Up-to-date, cutting-edge understanding of modern technologies, threats, and security trends • Well-versed in key industry bodies, frameworks, and security standards • Strong ability to translate vulnerabilities into real-world business risk, paired with standout reporting and client presentation skills • Proven track record in growing and developing technical teams, including reviews, appraisals, training plans, and long-term career progression • A credible, personable communicator who builds trust with clients, peers, and technical teams alike • Self-starter with a proactive mindset, comfortable taking initiative and driving outcomes • Genuinely passionate about penetration testing and nurturing teams across all skill levels • Eligible to work in the UK and obtain Government clearance (ILR is required as a minimum but we are unfortunately not able to offer sponsorship) About Us: We are a specialist information and cybersecurity consultancy and expert at understanding information security risks, creating appropriate security destinations and protecting clients from a range of security threats. We hold a CREST certification and offer certification services for PCI-DSS and Cyber Essentials /Essentials Plus. Our clients span telecommunications, Government infrastructure, and digital currencies - covering essential services and critical payment infrastructure. Services include: • Security consulting across the area of security governance, risk, compliance and standards alignment • Penetration testing • Security architecture for cloud and infrastructure • Detection and response • Fractional heads and virtual support • NCSC Assurance service provider for Cyber Essentials and a Certifying Body • Security auditing across varying standards such as ISO27001, NIST, PCI DSS and Cyber Essentials • Training and awareness If you re a proven Penetration Testing Team Leader with CHECK TL status, a passion for advancing security testing, and the drive to mentor and grow a talented team, we d love to hear from you. Step into a role where your expertise shapes real-world defence, your ideas influence future testing services, and your career continues to accelerate in a supportive, forward-thinking environment. Interested? Apply here for a fast-track path to our Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Ready to take the next step in your penetration testing career and lead a high-performing team at a respected, fast-growing cybersecurity consultancy? This is your opportunity to join a CREST-certified organisation committed to excellence, innovation and integrity. As our new Penetration Testing Team Leader , you ll play a pivotal role in shaping cutting-edge testing services, developing talented testers, and helping protect clients across government, telecoms, finance, digital currencies and other critical sectors. With structured development, meaningful progression opportunities, and the chance to make a visible impact from day one, this is a role designed for a driven, highly skilled Team Lead who thrives on technical depth, leadership and solving complex security challenges. The Role at a Glance: Penetration Testing Team Leader Remote with travel to client sites and occasional meetings in London, UK or Channel Islands Up to £95,000 DOE Plus Benefits Benefits: 23 days holiday plus Bank Holidays and extra days based on service, 6% contributory pension and career progression opportunities. Growth: A structured career development plan and training Hours: 09:00 am to 17:30 pm Monday Friday Development Opportunity: Career progression opportunities to develop a growing team of penetration testers and break new ground in testing. Company: Specialist information and cybersecurity consultancy and audit services Company Values: We stand for honesty, integrity and fair practice and are committed to delivering value in every client engagement. Our people are creative, pragmatic and passionate about our purpose. Your Skills / Background: Existing CHECK Team Lead qualification and Team Lead experience. You will also be a tenacious problem solver and communicator with strong client-facing and leadership experience to lead engagements, mentor testers at all levels, and scope complex projects. The Penetration Testing Team Leader Opportunity: As Penetration Testing Team Leader, you will support our clients by delivering excellent penetration testing services and cloud security assessments that are ultimately articulated in high quality and valuable reports. You will deliver hands-on technical penetration testing on a variety of projects and guide and direct the team. In return, you will benefit from an inspiring environment with a team of highly experienced colleagues working across a diverse range of interesting security and assurance projects. This role also includes excellent progression opportunities as we always match enthusiasm and skill with training, opportunity and structured development plans. Key Responsibilities: • Improve and develop penetration testing methodologies, guide project scoping and execution, establish new testing services, and shape the future direction of the testing function with senior management. • Deliver high-quality penetration tests across infrastructure, applications (including APIs and mobile apps), wireless, segmentation and breakout scenarios, and cloud security assessments. • Work with client teams to research vulnerabilities and emerging attack vectors, plan assessments accordingly, and support clients during ongoing incidents. • Conduct vulnerability scans, unauthorised host discovery exercises, analyse findings, and translate results into actionable technical and business-risk recommendations. • Produce high-quality technical reports and create internal documentation, tooling, threat libraries, methodologies, and policies to ensure consistent, informed, and meaningful testing outcomes. • Provide technical presales support, contribute thought-leadership content (papers, articles, online posts, marketing material), and identify business development opportunities. • Mentor, coach, and help build the technical team, supporting their growth in knowledge, skills, and career development. About You: • A driven, battle-tested Team Leader, holding a current CHECK Team Leader qualification and proven senior-level experience • Extensive, hands-on penetration testing expertise backed by deep technical mastery • Fluent in a wide arsenal of security testing tools, using the right tech for maximum impact • Up-to-date, cutting-edge understanding of modern technologies, threats, and security trends • Well-versed in key industry bodies, frameworks, and security standards • Strong ability to translate vulnerabilities into real-world business risk, paired with standout reporting and client presentation skills • Proven track record in growing and developing technical teams, including reviews, appraisals, training plans, and long-term career progression • A credible, personable communicator who builds trust with clients, peers, and technical teams alike • Self-starter with a proactive mindset, comfortable taking initiative and driving outcomes • Genuinely passionate about penetration testing and nurturing teams across all skill levels • Eligible to work in the UK and obtain Government clearance (ILR is required as a minimum but we are unfortunately not able to offer sponsorship) About Us: We are a specialist information and cybersecurity consultancy and expert at understanding information security risks, creating appropriate security destinations and protecting clients from a range of security threats. We hold a CREST certification and offer certification services for PCI-DSS and Cyber Essentials /Essentials Plus. Our clients span telecommunications, Government infrastructure, and digital currencies - covering essential services and critical payment infrastructure. Services include: • Security consulting across the area of security governance, risk, compliance and standards alignment • Penetration testing • Security architecture for cloud and infrastructure • Detection and response • Fractional heads and virtual support • NCSC Assurance service provider for Cyber Essentials and a Certifying Body • Security auditing across varying standards such as ISO27001, NIST, PCI DSS and Cyber Essentials • Training and awareness If you re a proven Penetration Testing Team Leader with CHECK TL status, a passion for advancing security testing, and the drive to mentor and grow a talented team, we d love to hear from you. Step into a role where your expertise shapes real-world defence, your ideas influence future testing services, and your career continues to accelerate in a supportive, forward-thinking environment. Interested? Apply here for a fast-track path to our Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
13/03/2026
Full time
Ready to take the next step in your penetration testing career and lead a high-performing team at a respected, fast-growing cybersecurity consultancy? This is your opportunity to join a CREST-certified organisation committed to excellence, innovation and integrity. As our new Penetration Testing Team Leader , you ll play a pivotal role in shaping cutting-edge testing services, developing talented testers, and helping protect clients across government, telecoms, finance, digital currencies and other critical sectors. With structured development, meaningful progression opportunities, and the chance to make a visible impact from day one, this is a role designed for a driven, highly skilled Team Lead who thrives on technical depth, leadership and solving complex security challenges. The Role at a Glance: Penetration Testing Team Leader Remote with travel to client sites and occasional meetings in London, UK or Channel Islands Up to £95,000 DOE Plus Benefits Benefits: 23 days holiday plus Bank Holidays and extra days based on service, 6% contributory pension and career progression opportunities. Growth: A structured career development plan and training Hours: 09:00 am to 17:30 pm Monday Friday Development Opportunity: Career progression opportunities to develop a growing team of penetration testers and break new ground in testing. Company: Specialist information and cybersecurity consultancy and audit services Company Values: We stand for honesty, integrity and fair practice and are committed to delivering value in every client engagement. Our people are creative, pragmatic and passionate about our purpose. Your Skills / Background: Existing CHECK Team Lead qualification and Team Lead experience. You will also be a tenacious problem solver and communicator with strong client-facing and leadership experience to lead engagements, mentor testers at all levels, and scope complex projects. The Penetration Testing Team Leader Opportunity: As Penetration Testing Team Leader, you will support our clients by delivering excellent penetration testing services and cloud security assessments that are ultimately articulated in high quality and valuable reports. You will deliver hands-on technical penetration testing on a variety of projects and guide and direct the team. In return, you will benefit from an inspiring environment with a team of highly experienced colleagues working across a diverse range of interesting security and assurance projects. This role also includes excellent progression opportunities as we always match enthusiasm and skill with training, opportunity and structured development plans. Key Responsibilities: • Improve and develop penetration testing methodologies, guide project scoping and execution, establish new testing services, and shape the future direction of the testing function with senior management. • Deliver high-quality penetration tests across infrastructure, applications (including APIs and mobile apps), wireless, segmentation and breakout scenarios, and cloud security assessments. • Work with client teams to research vulnerabilities and emerging attack vectors, plan assessments accordingly, and support clients during ongoing incidents. • Conduct vulnerability scans, unauthorised host discovery exercises, analyse findings, and translate results into actionable technical and business-risk recommendations. • Produce high-quality technical reports and create internal documentation, tooling, threat libraries, methodologies, and policies to ensure consistent, informed, and meaningful testing outcomes. • Provide technical presales support, contribute thought-leadership content (papers, articles, online posts, marketing material), and identify business development opportunities. • Mentor, coach, and help build the technical team, supporting their growth in knowledge, skills, and career development. About You: • A driven, battle-tested Team Leader, holding a current CHECK Team Leader qualification and proven senior-level experience • Extensive, hands-on penetration testing expertise backed by deep technical mastery • Fluent in a wide arsenal of security testing tools, using the right tech for maximum impact • Up-to-date, cutting-edge understanding of modern technologies, threats, and security trends • Well-versed in key industry bodies, frameworks, and security standards • Strong ability to translate vulnerabilities into real-world business risk, paired with standout reporting and client presentation skills • Proven track record in growing and developing technical teams, including reviews, appraisals, training plans, and long-term career progression • A credible, personable communicator who builds trust with clients, peers, and technical teams alike • Self-starter with a proactive mindset, comfortable taking initiative and driving outcomes • Genuinely passionate about penetration testing and nurturing teams across all skill levels • Eligible to work in the UK and obtain Government clearance (ILR is required as a minimum but we are unfortunately not able to offer sponsorship) About Us: We are a specialist information and cybersecurity consultancy and expert at understanding information security risks, creating appropriate security destinations and protecting clients from a range of security threats. We hold a CREST certification and offer certification services for PCI-DSS and Cyber Essentials /Essentials Plus. Our clients span telecommunications, Government infrastructure, and digital currencies - covering essential services and critical payment infrastructure. Services include: • Security consulting across the area of security governance, risk, compliance and standards alignment • Penetration testing • Security architecture for cloud and infrastructure • Detection and response • Fractional heads and virtual support • NCSC Assurance service provider for Cyber Essentials and a Certifying Body • Security auditing across varying standards such as ISO27001, NIST, PCI DSS and Cyber Essentials • Training and awareness If you re a proven Penetration Testing Team Leader with CHECK TL status, a passion for advancing security testing, and the drive to mentor and grow a talented team, we d love to hear from you. Step into a role where your expertise shapes real-world defence, your ideas influence future testing services, and your career continues to accelerate in a supportive, forward-thinking environment. Interested? Apply here for a fast-track path to our Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
The IT Manager will oversee the technology operations within the energy and natural resources sector, ensuring the efficient functioning of IT systems and infrastructure. This role is based in Hybrid Matlock and requires an individual with a strategic mindset and technical expertise to support and enhance business operations. Client Details The employer is a well-established organisation within the energy and natural resources industry. As a small-sized company, they are committed to maintaining high operational standards and utilising technology to drive efficiency and growth. Description Oversee all IT operations and evaluate them according to established goals. Manage the installation, configuration, and maintenance of IT systems and networks. Troubleshoot and resolve technical issues to minimise downtime. Implement new technology solutions to enhance operational efficiency. Develop and enforce IT policies to ensure data security and compliance. Collaborate with other departments to understand and meet their technology needs. Monitor IT budgets and optimise expenses effectively. Provide leadership and guidance to the IT team. Profile A successful IT Manager should have: Strong technical knowledge of IT systems and networks. Proven experience in managing IT operations within a business environment. Familiarity with the energy and natural resources industry is advantageous. Excellent problem-solving and decision-making skills. Ability to lead and motivate a team to achieve goals. Strong organisational and project management capabilities. Person Specification To be truly successful in this role, you will have: Essential: Proven experience in an IT Manager or similar leadership role. Strong technical knowledge across IT infrastructure, networks, and systems administration. Experience with Microsoft 365, Azure, cloud technologies, and cybersecurity best practices. Strong leadership skills with the ability to manage and motivate a team. Excellent problem-solving skills and ability to manage multiple priorities. Strong knowledge of data protection and IT compliance requirements. Desirable: Relevant professional certifications (eg, ITIL, Microsoft Certified, CompTIA, Prince2). Experience managing IT projects from inception to delivery. Knowledge of ERP systems or other business-critical software. Knowledge of extraction industry Job Offer Competitive salary ranging from £50,000 to £60,000 per annum + Benefits Hybrid working 2 - 3 days in Matlock Permanent position in a growing and stable organisation. Opportunity to work in the energy and natural resources industry in Matlock. Collaborative work environment with a focus on technology-driven solutions. If you are an experienced IT professional ready to take on a challenging and rewarding role, we encourage you to apply for this exciting opportunity in Matlock.
13/03/2026
Full time
The IT Manager will oversee the technology operations within the energy and natural resources sector, ensuring the efficient functioning of IT systems and infrastructure. This role is based in Hybrid Matlock and requires an individual with a strategic mindset and technical expertise to support and enhance business operations. Client Details The employer is a well-established organisation within the energy and natural resources industry. As a small-sized company, they are committed to maintaining high operational standards and utilising technology to drive efficiency and growth. Description Oversee all IT operations and evaluate them according to established goals. Manage the installation, configuration, and maintenance of IT systems and networks. Troubleshoot and resolve technical issues to minimise downtime. Implement new technology solutions to enhance operational efficiency. Develop and enforce IT policies to ensure data security and compliance. Collaborate with other departments to understand and meet their technology needs. Monitor IT budgets and optimise expenses effectively. Provide leadership and guidance to the IT team. Profile A successful IT Manager should have: Strong technical knowledge of IT systems and networks. Proven experience in managing IT operations within a business environment. Familiarity with the energy and natural resources industry is advantageous. Excellent problem-solving and decision-making skills. Ability to lead and motivate a team to achieve goals. Strong organisational and project management capabilities. Person Specification To be truly successful in this role, you will have: Essential: Proven experience in an IT Manager or similar leadership role. Strong technical knowledge across IT infrastructure, networks, and systems administration. Experience with Microsoft 365, Azure, cloud technologies, and cybersecurity best practices. Strong leadership skills with the ability to manage and motivate a team. Excellent problem-solving skills and ability to manage multiple priorities. Strong knowledge of data protection and IT compliance requirements. Desirable: Relevant professional certifications (eg, ITIL, Microsoft Certified, CompTIA, Prince2). Experience managing IT projects from inception to delivery. Knowledge of ERP systems or other business-critical software. Knowledge of extraction industry Job Offer Competitive salary ranging from £50,000 to £60,000 per annum + Benefits Hybrid working 2 - 3 days in Matlock Permanent position in a growing and stable organisation. Opportunity to work in the energy and natural resources industry in Matlock. Collaborative work environment with a focus on technology-driven solutions. If you are an experienced IT professional ready to take on a challenging and rewarding role, we encourage you to apply for this exciting opportunity in Matlock.
Job title: IT Manager Location: Bolton (on-site) Job Type: Full-time, Permanent Salary: up to £35k DOE About the Role We are a specialist law firm providing legal services in credit hire and motor claims litigation. With a growing team and modern offices, we are committed to delivering excellent client service while maintaining a secure, efficient, and technologically robust working environment. We are seeking an experienced and proactive IT Manager to oversee IT infrastructure, systems, and security while ensuring smooth day-to-day operations and reliable technical support across the organisation.The ideal candidate will have previous IT management experience within a legal environment and will be comfortable taking ownership of technology systems, driving improvements, and supporting staff with technical issues. Key Responsibilities Manage and maintain IT infrastructure, including hardware, servers, networks, and systems Provide technical support and troubleshooting for staff across the organisation Oversee case management, document management, and legal software systems (Proclaim development experience desirable) Ensure data security, system backups, and disaster recovery procedures are in place Manage user accounts, access permissions, and system security in line with GDPR and company policies Monitor system performance to maintain reliability and minimise downtime Coordinate and manage relationships with external IT service providers and vendors Install, configure, and maintain hardware, software, and networking equipment Develop and implement IT policies, procedures, and best practices Support IT projects, upgrades, and system improvements Ensure compliance with data protection and cybersecurity standards Provide guidance and training to staff on IT systems and security awareness Role Requirements Minimum 2 years' experience in IT management within a legal practice Proven experience managing IT infrastructure, networks, and systems Knowledge of legal case management and document management systems Strong understanding of cybersecurity, data protection, and GDPR compliance Experience supporting Microsoft 365, Windows environments, and cloud-based systems Excellent problem-solving and troubleshooting skills Ability to manage multiple priorities under pressure Strong communication skills with the ability to explain technical issues to non-technical staff Experience managing IT vendors and service providers Relevant IT qualifications or certifications (desirable) What's on Offer Competitive salary Free on-site parking Hybrid working negotiable Monday to Friday, 9am-5pm with 1-hour lunch Opportunities for career development and training Supportive and collaborative working environment Company pension scheme Modern office environment with up-to-date technology Chance to contribute to IT strategy and development If you are interested in this role please APPLY or send your CV to Judge Legal
11/03/2026
Full time
Job title: IT Manager Location: Bolton (on-site) Job Type: Full-time, Permanent Salary: up to £35k DOE About the Role We are a specialist law firm providing legal services in credit hire and motor claims litigation. With a growing team and modern offices, we are committed to delivering excellent client service while maintaining a secure, efficient, and technologically robust working environment. We are seeking an experienced and proactive IT Manager to oversee IT infrastructure, systems, and security while ensuring smooth day-to-day operations and reliable technical support across the organisation.The ideal candidate will have previous IT management experience within a legal environment and will be comfortable taking ownership of technology systems, driving improvements, and supporting staff with technical issues. Key Responsibilities Manage and maintain IT infrastructure, including hardware, servers, networks, and systems Provide technical support and troubleshooting for staff across the organisation Oversee case management, document management, and legal software systems (Proclaim development experience desirable) Ensure data security, system backups, and disaster recovery procedures are in place Manage user accounts, access permissions, and system security in line with GDPR and company policies Monitor system performance to maintain reliability and minimise downtime Coordinate and manage relationships with external IT service providers and vendors Install, configure, and maintain hardware, software, and networking equipment Develop and implement IT policies, procedures, and best practices Support IT projects, upgrades, and system improvements Ensure compliance with data protection and cybersecurity standards Provide guidance and training to staff on IT systems and security awareness Role Requirements Minimum 2 years' experience in IT management within a legal practice Proven experience managing IT infrastructure, networks, and systems Knowledge of legal case management and document management systems Strong understanding of cybersecurity, data protection, and GDPR compliance Experience supporting Microsoft 365, Windows environments, and cloud-based systems Excellent problem-solving and troubleshooting skills Ability to manage multiple priorities under pressure Strong communication skills with the ability to explain technical issues to non-technical staff Experience managing IT vendors and service providers Relevant IT qualifications or certifications (desirable) What's on Offer Competitive salary Free on-site parking Hybrid working negotiable Monday to Friday, 9am-5pm with 1-hour lunch Opportunities for career development and training Supportive and collaborative working environment Company pension scheme Modern office environment with up-to-date technology Chance to contribute to IT strategy and development If you are interested in this role please APPLY or send your CV to Judge Legal
IT Sales: Business Development Manager Hardware/IT Infrastructure Location: UK Wide Salary: £60k-£80k BASIC, £120k-£200k OTE + Car Allowance + Benefits Ref: (phone number removed) Role: This well-established IT Infrastructure and Data Software provider is seeking a new business software sales professional to come onboard and join a highly motivated and determined team as our client looks to continue to augment its UK operation. This is a role where you will be committed to selling an array of our client s data, cybersecurity and AI solutions, alongside their cloud and on-premise infrastructure, primarily into private sector organisations (key sectors include banking and insurance) as they continue to progress their premier partnership status with several prominent vendors. Ideally, candidates will be self-motivated, new business hunters, with a proactive attitude and experienced in selling IT infrastructure solutions. It is critical that you are solution sales led and focused on achieving coveted results, with the capability to develop long-term, fruitful relationships. This is a fantastic opening to join a company who offer exceptional earnings opportunities and genuine career advancement to sales leadership within 2-3 years, for the successful candidate. Required: Proven track record of new logo wins Experience selling IT infrastructure Private sector sales background Driven, tenacious and determined to succeed Beneficial: Stable career record Experience selling cyber security software solutions Sold into the financial services sector (banking/insurance) To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
10/03/2026
Full time
IT Sales: Business Development Manager Hardware/IT Infrastructure Location: UK Wide Salary: £60k-£80k BASIC, £120k-£200k OTE + Car Allowance + Benefits Ref: (phone number removed) Role: This well-established IT Infrastructure and Data Software provider is seeking a new business software sales professional to come onboard and join a highly motivated and determined team as our client looks to continue to augment its UK operation. This is a role where you will be committed to selling an array of our client s data, cybersecurity and AI solutions, alongside their cloud and on-premise infrastructure, primarily into private sector organisations (key sectors include banking and insurance) as they continue to progress their premier partnership status with several prominent vendors. Ideally, candidates will be self-motivated, new business hunters, with a proactive attitude and experienced in selling IT infrastructure solutions. It is critical that you are solution sales led and focused on achieving coveted results, with the capability to develop long-term, fruitful relationships. This is a fantastic opening to join a company who offer exceptional earnings opportunities and genuine career advancement to sales leadership within 2-3 years, for the successful candidate. Required: Proven track record of new logo wins Experience selling IT infrastructure Private sector sales background Driven, tenacious and determined to succeed Beneficial: Stable career record Experience selling cyber security software solutions Sold into the financial services sector (banking/insurance) To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
First Military Recruitment Ltd
Fairford, Gloucestershire
GC144: IT Project Manager Location: Fairford Salary: £55,000 pa Overview: First Military Recruitment are currently seeking an IT Project Manager on behalf of our client. We strongly encourage applications from ex-military personnel; however, all candidates will be considered. The successful candidate will help shape and deliver our client s vision and strategy through robust financial and technical planning. Strategic Contribution: Shape and deliver the Company s vision and strategy through robust financial and technological planning. Capability: Build and maintain first-class Finance and IT capabilities that support our client and their associated entities. Financial Leadership: Direct and manage the Company s finances, including budgeting, forecasting, and stewardship of assets. Reporting & Insight: Develop and sustain accurate and timely financial, operational and KPI reporting, supporting decision-making across the business. IT Systems & Software: Oversee the selection, implementation, and lifecycle management of core business systems and software, ensuring they are fit-for-purpose, secure, and deliver value. Cybersecurity & Data Integrity: Protect the organisation s digital assets and data through appropriate governance, controls, and compliance measures. Operational Environment: Create a business and IT environment that protects and optimises the Company s assets financial, physical, and digital. People & Culture: Support the development of a corporate culture and value set that empowers and protects employees and volunteers. Stakeholder Engagement: Foster effective communication and collaboration with internal and external customers, suppliers, and partners. Team Development: Recruit, support, develop, and manage the performance of a high-performing Finance & IT team. Continuous Improvement: Demonstrate, confirm, and review Finance and IT tasks, processes, and deliverables to drive efficiency and innovation. Responsibilities: Leading on the design and implementation of the Company IT and Comms planning, including for Business Continuity. Project Managing all Company and event IT projects including feasibility assessments, system updates, upgrades, risk management, laydown plans and contingency plans. Project manage the IT infrastructure installation of their events. Developing and implementing IT policy and best practice guides for the organisation. Overseeing the training for new and existing staff and, if required, volunteers on systems and software. Ensuring software licensing laws are followed and in place. Lead on GDPR Policy and Practices for the Group. Cybersecurity: Conducting regular system audits and checks on network and data security, ensuring backup procedures are adequate, organising regular penetration testing and following up on recommended actions. Identifying, proposing, and delivering on opportunities to improve and update software and systems. Designing and delivering, in conjunction with the HR Manager, training programs and workshops for staff and volunteers. Lead on appropriate usage of AI within the business. Manage the external stakeholder relationship with all IT providers including Allow Me. Management of IP Telephony. Lead a team including volunteers, employees and suppliers and consultants to plan and deliver the event infrastructure. Responsible for the Infrastructure Continual Improvement Process within IT&C. Competencies: Education: A Level or equivalent standard of education (desirable). Knowledge: Experience working in IT operations. Experience in Cisco configuration (or alternative). Excellent project management skills and strong ability to prioritize. Strong critical thinking and decision-making skills. Experience leading and managing event/greenfield site IT projects. Stakeholder management. IT infrastructure and operations best practices including security, network and systems administration, databases and data storage systems, and phone systems. Skills: Leadership and Management (essential) Verbal communication (essential) Organisation and time management (essential) Ability to work under pressure and to tight deadlines (essential) Numerate and literate with attention to detail (essential) Relationship management (essential) Negotiation skills (essential) Qualities: Trust Safety Innovation Excellence Team Spirit GC144: IT Project Manager Location: Fairford Salary: £55,000 pa
10/03/2026
Full time
GC144: IT Project Manager Location: Fairford Salary: £55,000 pa Overview: First Military Recruitment are currently seeking an IT Project Manager on behalf of our client. We strongly encourage applications from ex-military personnel; however, all candidates will be considered. The successful candidate will help shape and deliver our client s vision and strategy through robust financial and technical planning. Strategic Contribution: Shape and deliver the Company s vision and strategy through robust financial and technological planning. Capability: Build and maintain first-class Finance and IT capabilities that support our client and their associated entities. Financial Leadership: Direct and manage the Company s finances, including budgeting, forecasting, and stewardship of assets. Reporting & Insight: Develop and sustain accurate and timely financial, operational and KPI reporting, supporting decision-making across the business. IT Systems & Software: Oversee the selection, implementation, and lifecycle management of core business systems and software, ensuring they are fit-for-purpose, secure, and deliver value. Cybersecurity & Data Integrity: Protect the organisation s digital assets and data through appropriate governance, controls, and compliance measures. Operational Environment: Create a business and IT environment that protects and optimises the Company s assets financial, physical, and digital. People & Culture: Support the development of a corporate culture and value set that empowers and protects employees and volunteers. Stakeholder Engagement: Foster effective communication and collaboration with internal and external customers, suppliers, and partners. Team Development: Recruit, support, develop, and manage the performance of a high-performing Finance & IT team. Continuous Improvement: Demonstrate, confirm, and review Finance and IT tasks, processes, and deliverables to drive efficiency and innovation. Responsibilities: Leading on the design and implementation of the Company IT and Comms planning, including for Business Continuity. Project Managing all Company and event IT projects including feasibility assessments, system updates, upgrades, risk management, laydown plans and contingency plans. Project manage the IT infrastructure installation of their events. Developing and implementing IT policy and best practice guides for the organisation. Overseeing the training for new and existing staff and, if required, volunteers on systems and software. Ensuring software licensing laws are followed and in place. Lead on GDPR Policy and Practices for the Group. Cybersecurity: Conducting regular system audits and checks on network and data security, ensuring backup procedures are adequate, organising regular penetration testing and following up on recommended actions. Identifying, proposing, and delivering on opportunities to improve and update software and systems. Designing and delivering, in conjunction with the HR Manager, training programs and workshops for staff and volunteers. Lead on appropriate usage of AI within the business. Manage the external stakeholder relationship with all IT providers including Allow Me. Management of IP Telephony. Lead a team including volunteers, employees and suppliers and consultants to plan and deliver the event infrastructure. Responsible for the Infrastructure Continual Improvement Process within IT&C. Competencies: Education: A Level or equivalent standard of education (desirable). Knowledge: Experience working in IT operations. Experience in Cisco configuration (or alternative). Excellent project management skills and strong ability to prioritize. Strong critical thinking and decision-making skills. Experience leading and managing event/greenfield site IT projects. Stakeholder management. IT infrastructure and operations best practices including security, network and systems administration, databases and data storage systems, and phone systems. Skills: Leadership and Management (essential) Verbal communication (essential) Organisation and time management (essential) Ability to work under pressure and to tight deadlines (essential) Numerate and literate with attention to detail (essential) Relationship management (essential) Negotiation skills (essential) Qualities: Trust Safety Innovation Excellence Team Spirit GC144: IT Project Manager Location: Fairford Salary: £55,000 pa
Cyber Security Jobs at ITOL Recruit
City, Birmingham
Cyber Security Trainee Placement Programme Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.
10/03/2026
Full time
Cyber Security Trainee Placement Programme Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.
Cyber Security Jobs at ITOL Recruit
Penwortham, Lancashire
Cyber Security Trainee Placement Programme Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement We work with you to secure your first role as an IT Technician. Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles . We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.
10/03/2026
Full time
Cyber Security Trainee Placement Programme Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement We work with you to secure your first role as an IT Technician. Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles . We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.
