Account Manager – Technology in Schools Ref: HFL1586
Contract: Permanent
Hours: Full time at 37 hours per week, 52 weeks per year Salary: From £33,000 p.a.
Location: Hybrid working – 1 to 2 days in HFL Head Office, with remainder of working days remote or onsite at educational settings in Hertfordshire and neighbouring counties or as required to meet business needs.
Important Application Information
Please ensure you meet the following requirements before applying :
You must have the right to work in the UK
You must hold a full UK driving licence and have access to a vehicle with business insurance
You must be based locally and willing to travel within Hertfordshire and neighbouring counties
How to Apply
How to Apply
To apply, please email your CV and a cover letter in Word format , clearly addressing the above requirements and response to the below questions
Applications that do not meet these criteria may not be considered.
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?
The role
This is more than an account management role. It’s an opportunity to meaningfully shape the future of education by helping schools get the very best from their IT—through support, broadband services, consultancy and smart, sustainable technology solutions
Make a difference where it truly matters
Are you driven by purpose? Motivated by improving outcomes for children and young people? Energised by supporting schools to make wise, cost-effective decisions—especially when budgets are tight?
If so, this is not a typical sales role. It’s a partnership role where integrity, empathy and
long-term impact matter just as much as commercial success.
We’re looking for someone who can demonstrate experience in account management—ideally within an MSP, IT services, or education setting—and who takes pride in delivering value that genuinely supports schools, academies and trusts.
Why this role matters
Technology has the power to transform teaching, learning and operational efficiency. But it must be accessible, sustainable and aligned with real educational needs.
As an Account Manager in HFL’s Technology in Schools team, you will guide school and trust leaders through an increasingly complex digital landscape. You will help them stretch limited budgets, prioritise wisely and choose solutions that truly support their communities.
This role is centred on partnership—not volume. We focus on doing what is right for schools and what delivers the best long-term outcomes for children.
What you’ll do
Build trusted, long-term relationships with school and trust
Develop a deep understanding of their needs and challenges and help shape sustainable IT strategies.
Match requirements with the best-value solutions, ensuring every pound works hard for children and young people.
Coordinate with internal specialists to design high-quality, tailored
Manage renewals, contracts and opportunities professionally and
Advocate for customers internally to support continuous
Maintain accurate records within ConnectWise and use Quosal to produce clear, professional proposals.
What drives you
A commitment to improving outcomes in the education
A desire to help schools thrive through thoughtful, consultative support—not transactional selling.
Curiosity, courage and a proactive, problem-solving
A love of building genuine, meaningful
Pride in identifying smart, affordable and sustainable technology
What you’ll bring
Proven experience in account management, ideally within MSP IT services or the education sector.
A passion for exceptional customer service and collaborative, consultative
Excellent communication skills, with confidence when guiding senior
Resilience, adaptability and enthusiasm for learning new
Experience with IT systems and platforms, and selling IT support contracts (e.g., ConnectWise, Quosal, Microsoft 365, Google Workspace for Education, networking, broadband, cloud backup, servers, end-user devices, RMM/MDM, cybersecurity, AV and related solutions).
A proactive, organised approach to work
A full UK driving license and access to a vehicle with business insurance
Why join HFL Education?
We are a not-for-profit organisation with a clear moral purpose: to improve education for every child. You’ll be part of a team that works with integrity, cares deeply about its impact, and is trusted by thousands of schools.
If you want your work to mean more—and you're ready to bring your expertise to a mission-driven team—we’d love to hear from you.
Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of working on-site across various schools and settings, remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. The ability to reach different locations by car will be essential for this role. If you drive, then a full driving licence and appropriate car insurance will be required. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.
Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family- friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.
Would you like to know more information about this opportunity? If so, further information can be found in the job outline on our website. You can also contact Andy Lees who would be happy to chat to you on 01438 567890 or email andy.lees@hfleducation.org
To apply , email hfl.recruitment@hfleducation.org with a detailed CV along with a separate cover letter on Word Format to include responses to the following questions.
Alternatively, apply via our website: Join our team | HFL Education
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term
IT strategy or plan. What actions did you take? what was the outcome and learnings?
As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.
For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above. We would love to hear from you.
Closing Date: This advert may be withdrawn if we have filled the post.
This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.
Telephone Interview date: To be confirmed via Microsoft Teams Interview Date: To be confirmed – in Person at Stevenage Head Office.
We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.
HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.
To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.
Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.
12/02/2026
Full time
Account Manager – Technology in Schools Ref: HFL1586
Contract: Permanent
Hours: Full time at 37 hours per week, 52 weeks per year Salary: From £33,000 p.a.
Location: Hybrid working – 1 to 2 days in HFL Head Office, with remainder of working days remote or onsite at educational settings in Hertfordshire and neighbouring counties or as required to meet business needs.
Important Application Information
Please ensure you meet the following requirements before applying :
You must have the right to work in the UK
You must hold a full UK driving licence and have access to a vehicle with business insurance
You must be based locally and willing to travel within Hertfordshire and neighbouring counties
How to Apply
How to Apply
To apply, please email your CV and a cover letter in Word format , clearly addressing the above requirements and response to the below questions
Applications that do not meet these criteria may not be considered.
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?
The role
This is more than an account management role. It’s an opportunity to meaningfully shape the future of education by helping schools get the very best from their IT—through support, broadband services, consultancy and smart, sustainable technology solutions
Make a difference where it truly matters
Are you driven by purpose? Motivated by improving outcomes for children and young people? Energised by supporting schools to make wise, cost-effective decisions—especially when budgets are tight?
If so, this is not a typical sales role. It’s a partnership role where integrity, empathy and
long-term impact matter just as much as commercial success.
We’re looking for someone who can demonstrate experience in account management—ideally within an MSP, IT services, or education setting—and who takes pride in delivering value that genuinely supports schools, academies and trusts.
Why this role matters
Technology has the power to transform teaching, learning and operational efficiency. But it must be accessible, sustainable and aligned with real educational needs.
As an Account Manager in HFL’s Technology in Schools team, you will guide school and trust leaders through an increasingly complex digital landscape. You will help them stretch limited budgets, prioritise wisely and choose solutions that truly support their communities.
This role is centred on partnership—not volume. We focus on doing what is right for schools and what delivers the best long-term outcomes for children.
What you’ll do
Build trusted, long-term relationships with school and trust
Develop a deep understanding of their needs and challenges and help shape sustainable IT strategies.
Match requirements with the best-value solutions, ensuring every pound works hard for children and young people.
Coordinate with internal specialists to design high-quality, tailored
Manage renewals, contracts and opportunities professionally and
Advocate for customers internally to support continuous
Maintain accurate records within ConnectWise and use Quosal to produce clear, professional proposals.
What drives you
A commitment to improving outcomes in the education
A desire to help schools thrive through thoughtful, consultative support—not transactional selling.
Curiosity, courage and a proactive, problem-solving
A love of building genuine, meaningful
Pride in identifying smart, affordable and sustainable technology
What you’ll bring
Proven experience in account management, ideally within MSP IT services or the education sector.
A passion for exceptional customer service and collaborative, consultative
Excellent communication skills, with confidence when guiding senior
Resilience, adaptability and enthusiasm for learning new
Experience with IT systems and platforms, and selling IT support contracts (e.g., ConnectWise, Quosal, Microsoft 365, Google Workspace for Education, networking, broadband, cloud backup, servers, end-user devices, RMM/MDM, cybersecurity, AV and related solutions).
A proactive, organised approach to work
A full UK driving license and access to a vehicle with business insurance
Why join HFL Education?
We are a not-for-profit organisation with a clear moral purpose: to improve education for every child. You’ll be part of a team that works with integrity, cares deeply about its impact, and is trusted by thousands of schools.
If you want your work to mean more—and you're ready to bring your expertise to a mission-driven team—we’d love to hear from you.
Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of working on-site across various schools and settings, remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. The ability to reach different locations by car will be essential for this role. If you drive, then a full driving licence and appropriate car insurance will be required. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.
Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family- friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.
Would you like to know more information about this opportunity? If so, further information can be found in the job outline on our website. You can also contact Andy Lees who would be happy to chat to you on 01438 567890 or email andy.lees@hfleducation.org
To apply , email hfl.recruitment@hfleducation.org with a detailed CV along with a separate cover letter on Word Format to include responses to the following questions.
Alternatively, apply via our website: Join our team | HFL Education
What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
How would you prioritise if a school had lots of needs but very little money?
Tell us about a time you helped a customer or stakeholder develop a longer-term
IT strategy or plan. What actions did you take? what was the outcome and learnings?
As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.
For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above. We would love to hear from you.
Closing Date: This advert may be withdrawn if we have filled the post.
This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.
Telephone Interview date: To be confirmed via Microsoft Teams Interview Date: To be confirmed – in Person at Stevenage Head Office.
We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.
HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.
To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.
Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
30/01/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
23/12/2025
Full time
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
Reigate and Banstead Borough Council
Reigate, Surrey, UK
Job Title: Digital Services & Systems Team Leader
Location of work: Town Hall, Reigate
Salary: TS1 Pay scales £48075 to £62004
Basis: Permanent, Full time
Are you ready to make a real impact in shaping the digital future of local government? We’re seeking a proactive and innovative Digital Services & Systems Team Leader to join our ICT department. This is a hands-on team leader role, ideal for a self-starter who thrives on driving digital transformation and operational excellence.
About the Role
As the Digital Services & Systems Team Leader, you will:
Lead a team of three Business Improvement Analysts and three System Support Analysts.
Develop and maintain a forward-looking, agile business application architecture to support council services.
Contribute to ICT strategy, ensuring compliance with national and local standards.
Manage team resourcing, external partnerships and problem escalation.
Key Responsibilities
Drive digital transformation initiatives, including service design, form building, and automation.
Champion user-centred design and accessibility across all digital services.
Foster a culture of innovation, continuous improvement, and cross-departmental collaboration.
Evaluate proposals for new systems and enhancements, prioritizing based on ROI and strategic fit.
Oversee the development of online forms using low-code platforms (e.g., Granicus govService), HTML/CSS, and API integration.
Support systems administration for both legacy and modern cloud platforms.
Plan and coordinate software rollouts, including governance, training, and change communication.
Lead the adoption and rollout of collaboration platforms such as Microsoft Teams and SharePoint and encourage their use to enhance productivity.
What We’re Looking For
Proven experience in digital services, systems leadership, or ICT project management.
Strong analytical, problem-solving, and communication skills.
Experience with digital transformation, automation, and user-centred design.
Ability to manage multiple priorities and foster cross-functional collaboration.
Commitment to continuous improvement and innovation.
Join us as we embark on our journey to become a larger unitary authority in Surrey. Play a pivotal role in shaping the council’s digital landscape, making a difference for our community and colleagues alike. Apply today to lead our digital journey!
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: Tuesday 6 January 2026
Interview date: Monday 19 January 2026
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Local Government Reorganisation
Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.
Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead
See ' Who we are ' as a council, to find out more about us.
11/12/2025
Full time
Job Title: Digital Services & Systems Team Leader
Location of work: Town Hall, Reigate
Salary: TS1 Pay scales £48075 to £62004
Basis: Permanent, Full time
Are you ready to make a real impact in shaping the digital future of local government? We’re seeking a proactive and innovative Digital Services & Systems Team Leader to join our ICT department. This is a hands-on team leader role, ideal for a self-starter who thrives on driving digital transformation and operational excellence.
About the Role
As the Digital Services & Systems Team Leader, you will:
Lead a team of three Business Improvement Analysts and three System Support Analysts.
Develop and maintain a forward-looking, agile business application architecture to support council services.
Contribute to ICT strategy, ensuring compliance with national and local standards.
Manage team resourcing, external partnerships and problem escalation.
Key Responsibilities
Drive digital transformation initiatives, including service design, form building, and automation.
Champion user-centred design and accessibility across all digital services.
Foster a culture of innovation, continuous improvement, and cross-departmental collaboration.
Evaluate proposals for new systems and enhancements, prioritizing based on ROI and strategic fit.
Oversee the development of online forms using low-code platforms (e.g., Granicus govService), HTML/CSS, and API integration.
Support systems administration for both legacy and modern cloud platforms.
Plan and coordinate software rollouts, including governance, training, and change communication.
Lead the adoption and rollout of collaboration platforms such as Microsoft Teams and SharePoint and encourage their use to enhance productivity.
What We’re Looking For
Proven experience in digital services, systems leadership, or ICT project management.
Strong analytical, problem-solving, and communication skills.
Experience with digital transformation, automation, and user-centred design.
Ability to manage multiple priorities and foster cross-functional collaboration.
Commitment to continuous improvement and innovation.
Join us as we embark on our journey to become a larger unitary authority in Surrey. Play a pivotal role in shaping the council’s digital landscape, making a difference for our community and colleagues alike. Apply today to lead our digital journey!
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: Tuesday 6 January 2026
Interview date: Monday 19 January 2026
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Local Government Reorganisation
Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.
Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead
See ' Who we are ' as a council, to find out more about us.
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?
Role: IT Network & Cyber Security Manager
Location: Ashton-under-Lyne
Salary: £56,411 - £61,158 per annum
Benefits: Car Allowance, Pension, Occupational Sick Pay, BHSF Health Membership
About the Role:
We are seeking an experienced and motivated IT Network & Cyber Security Manager, who will take a proactive approach to safeguarding information assets, managing risks, leading incident response, and driving continual improvement of the Group’s cyber security and network posture.
You will collaborate with internal stakeholders, executive leaders, and third-party suppliers to deliver secure, scalable, and compliant technology services.
About the department:
All of Jigsaw's essential services rely on quality information, systems and technology supported by the 50 members of the IT department. Working to a brand-new IT Strategy, the team has exciting challenges like enabling colleagues to work effectively from anywhere, automating processes and improving digital services for our customers, whilst always improving security.
The team is also innovating in its ways of working, ensuring transparency, a keen focus on outcomes and faster delivery of benefits to the business.
Who we are:
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
Why Join Jigsaw?
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).
We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
If this sounds like the perfect job for you then don’t hesitate to apply now!
08/12/2025
Full time
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?
Role: IT Network & Cyber Security Manager
Location: Ashton-under-Lyne
Salary: £56,411 - £61,158 per annum
Benefits: Car Allowance, Pension, Occupational Sick Pay, BHSF Health Membership
About the Role:
We are seeking an experienced and motivated IT Network & Cyber Security Manager, who will take a proactive approach to safeguarding information assets, managing risks, leading incident response, and driving continual improvement of the Group’s cyber security and network posture.
You will collaborate with internal stakeholders, executive leaders, and third-party suppliers to deliver secure, scalable, and compliant technology services.
About the department:
All of Jigsaw's essential services rely on quality information, systems and technology supported by the 50 members of the IT department. Working to a brand-new IT Strategy, the team has exciting challenges like enabling colleagues to work effectively from anywhere, automating processes and improving digital services for our customers, whilst always improving security.
The team is also innovating in its ways of working, ensuring transparency, a keen focus on outcomes and faster delivery of benefits to the business.
Who we are:
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
Why Join Jigsaw?
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).
We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
If this sounds like the perfect job for you then don’t hesitate to apply now!
About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
18/09/2025
Full time
About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
Reigate and Banstead Borough Council
Hybrid, Town Hall Reigate
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
30/05/2025
Full time
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
26/02/2025
Full time
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
Hartpury University and Collage
Gloucestershire, UK
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
22/11/2024
Full time
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling Bank. Engine split out as a separate business in early 2024. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. Our technologists are at the very heart of Engine and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling The Cross Cutting Engineering team at Engine is the backbone of our innovation. We're dedicated to building and maintaining the reliable, scalable, and maintainable infrastructure and tooling that powers our entire software delivery pipeline - from the first line of code to seamless production deployment and ongoing operations. We own the lifecycle of our features, tackling complex challenges with a first-principles approach and fostering a multi-disciplinary environment where you're encouraged to explore and contribute across the platform. At Engine, we take the battle-tested banking technology pioneered by Starling Bank and re-engineer it for the global SaaS market. We currently manage multiple clients on a SaaS basis, and as our client list grows, so does the complexity of our infrastructure. The Mission: Database Manager & Replication Manager We don't believe in manual intervention. While our DBAs take over all responsibility of our PostgreSQL estate, our mission is to build the software layer that makes the "human-in-the-loop" obsolete and empower our technology teams to operate their own databases. We are building the next generation of tooling to manage a massive, multi-tenant estate where automation is the only way to scale. We are forming a new team (hiring for various levels of experience, from Senior through to Principal) to lead a multi-year roadmap focused on the development and evolution of two critical proprietary products: Database Manager: Our central orchestration platform and control plane. It integrates into our internal developer portal to handle ad-hoc maintenance - such as running VACUUMs, managing credential rotation, and terminating slow queries through a clean UI, ensuring no one ever needs direct access to a production database instance. Replication Manager: Our bespoke logical replication service. This system orchestrates and monitors data streaming, allowing us to perform major version upgrades and cross-tenant migrations with only seconds of downtime. We are solving difficult problems at scale, including the exploration of cloud native solutions to allow for a truly cross-cloud database infrastructure. Your goal is to ensure that, as we onboard more global clients, our database infrastructure remains stable, resilient, and autonomous. What you'll get to do Scale for Multi-Tenancy: Design and develop Java-based services within Database Manager to manage an ever-growing number of isolated database estates for our SaaS clients. Evolve Replication Manager: Enhance our data streaming orchestration to ensure "Zero-Downtime" transitions and migrations are seamless across a global footprint. Architect Cross-Cloud Portability: Work with cloud native solutions to build a database layer that is cloud-agnostic, allowing Engine to deploy reliably across different providers. Eliminate Manual Toil: Build high-level abstractions for complex maintenance tasks, ensuring the system proactively heals and maintains itself. Execute a Multi-Year Roadmap: Contribute to the long-term technical strategy of how Engine handles mission-critical data at a global scale. What we're looking for A Software Engineer First: You have deep expertise in Java working with JDBC, and enjoy building robust, testable, and maintainable backend services. You will be well versed in relational modelling and crafting clean DDL. Distributed Systems Enthusiast: You are excited by the challenge of "multi-everything"- multi-tenant, multi-region, and multi-cloud. PostgreSQL & Kubernetes Interest: You understand (or want to learn) the internals of Postgres and how to run it natively on Kubernetes. Systems Thinker: You have a natural "reluctance for manual implementation" and believe that infrastructure should be managed via code and APIs. A Security Mindset: Security is paramount when it comes to the storage and handling of data - we do not allow DBAs or engineers access to production data. Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with an Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Why join Engine? This is a rare opportunity to sit at the intersection of Software Engineering and Database Internals. You aren't just a user of the cloud; you are building the engine that makes the cloud work for the next generation of global banking. With multiple clients already live and a significant roadmap ahead, the impact of your code will be felt by millions of customers worldwide. Don't worry if you don't tick every box below! We value curiosity, a willingness to learn, and a desire to work across multiple disciplines. If you're excited by the challenges of building and operating a global, cloud-native platform, we encourage you to apply. We have a great team - read about our work with Women In Tech , a Day in the life of a Software Engineer at Engine and our interview with our Staff Platform Engineer . Requirements Benefits
12/03/2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling Bank. Engine split out as a separate business in early 2024. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. Our technologists are at the very heart of Engine and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling The Cross Cutting Engineering team at Engine is the backbone of our innovation. We're dedicated to building and maintaining the reliable, scalable, and maintainable infrastructure and tooling that powers our entire software delivery pipeline - from the first line of code to seamless production deployment and ongoing operations. We own the lifecycle of our features, tackling complex challenges with a first-principles approach and fostering a multi-disciplinary environment where you're encouraged to explore and contribute across the platform. At Engine, we take the battle-tested banking technology pioneered by Starling Bank and re-engineer it for the global SaaS market. We currently manage multiple clients on a SaaS basis, and as our client list grows, so does the complexity of our infrastructure. The Mission: Database Manager & Replication Manager We don't believe in manual intervention. While our DBAs take over all responsibility of our PostgreSQL estate, our mission is to build the software layer that makes the "human-in-the-loop" obsolete and empower our technology teams to operate their own databases. We are building the next generation of tooling to manage a massive, multi-tenant estate where automation is the only way to scale. We are forming a new team (hiring for various levels of experience, from Senior through to Principal) to lead a multi-year roadmap focused on the development and evolution of two critical proprietary products: Database Manager: Our central orchestration platform and control plane. It integrates into our internal developer portal to handle ad-hoc maintenance - such as running VACUUMs, managing credential rotation, and terminating slow queries through a clean UI, ensuring no one ever needs direct access to a production database instance. Replication Manager: Our bespoke logical replication service. This system orchestrates and monitors data streaming, allowing us to perform major version upgrades and cross-tenant migrations with only seconds of downtime. We are solving difficult problems at scale, including the exploration of cloud native solutions to allow for a truly cross-cloud database infrastructure. Your goal is to ensure that, as we onboard more global clients, our database infrastructure remains stable, resilient, and autonomous. What you'll get to do Scale for Multi-Tenancy: Design and develop Java-based services within Database Manager to manage an ever-growing number of isolated database estates for our SaaS clients. Evolve Replication Manager: Enhance our data streaming orchestration to ensure "Zero-Downtime" transitions and migrations are seamless across a global footprint. Architect Cross-Cloud Portability: Work with cloud native solutions to build a database layer that is cloud-agnostic, allowing Engine to deploy reliably across different providers. Eliminate Manual Toil: Build high-level abstractions for complex maintenance tasks, ensuring the system proactively heals and maintains itself. Execute a Multi-Year Roadmap: Contribute to the long-term technical strategy of how Engine handles mission-critical data at a global scale. What we're looking for A Software Engineer First: You have deep expertise in Java working with JDBC, and enjoy building robust, testable, and maintainable backend services. You will be well versed in relational modelling and crafting clean DDL. Distributed Systems Enthusiast: You are excited by the challenge of "multi-everything"- multi-tenant, multi-region, and multi-cloud. PostgreSQL & Kubernetes Interest: You understand (or want to learn) the internals of Postgres and how to run it natively on Kubernetes. Systems Thinker: You have a natural "reluctance for manual implementation" and believe that infrastructure should be managed via code and APIs. A Security Mindset: Security is paramount when it comes to the storage and handling of data - we do not allow DBAs or engineers access to production data. Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with an Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Why join Engine? This is a rare opportunity to sit at the intersection of Software Engineering and Database Internals. You aren't just a user of the cloud; you are building the engine that makes the cloud work for the next generation of global banking. With multiple clients already live and a significant roadmap ahead, the impact of your code will be felt by millions of customers worldwide. Don't worry if you don't tick every box below! We value curiosity, a willingness to learn, and a desire to work across multiple disciplines. If you're excited by the challenges of building and operating a global, cloud-native platform, we encourage you to apply. We have a great team - read about our work with Women In Tech , a Day in the life of a Software Engineer at Engine and our interview with our Staff Platform Engineer . Requirements Benefits
Cambridge University Press & Assessment
Cambridge, Cambridgeshire
Job Title: Technical Lead / Delivery Manager Salary: £50,900 - £68,000 Location: Cambridge/Hybrid ( 3 days per week in office) Contract: Permanent Hours: Full Time Play a pivotal role in shaping the Data landscape of our organisation. The Delivery Manager must a strong have a technical background as this role is a hands-on position that involves collaborating with cross-functional teams to deliver enterprise-level solutions. You'll be responsible for planning, designing, building, securing, and monitoring innovative solutions We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role The job holder is required to define and drive quality, consistency, and excellence in all aspects of Data Engineering within the Enterprise Data Teams with change control process and collaborative work. Mentor a team of developers/engineers, fostering a collaborative and high-performance work environment. Provide technical expertise in the design, development, and implementation of complex software solutions. Takes responsibility for ensuring that the deliverables of the EDP Squads are managed in accordance with Cambridge Technologies standards, process, and documentation. Collaborate with cross-functional teams to understand project requirements and contribute to the overall technical strategy. Manage issues, risks, and dependencies, and ensure these are communicated and acknowledged effectively. Ensure the use of best practices, coding standards, and proper documentation in all technical deliverables. To translate business problems and opportunities into data engineering solutions Continually develops data engineering knowledge and skills so that they remain current in a fast-changing field. Identifies and manages risks and issues proactively with and on behalf of the team. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You If you're a tech-savvy leader who thrives on solving complex challenges, this role is for you. Bachelor's or Master's degree in Computer Science, Engineering, or related field, or equivalent experience. Proven experience in dev ops, software development, data engineering, or a similar role. Demonstrate data management and coding skills. Experience building complex data solutions, data integration processes and tools, data quality / testing data solutions and bug fixing. Excellent experience in AWS services, Big Data solutions and at least one of the following (Data integration, Serverless, Storage and database management, SAS application management). Excellent problem-solving skills and the ability to lead technical discussions. Familiarity with agile methodologies and working in cross-functional squads. For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. C ambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 15th March. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place during the campaign and or from 18th March. If you are shortlisted and progressed through the stages, you can expect: A 30-minute screening call with the Hiring Manager. First stage virtual interview via MS Teams. You will be provided with a brief to complete a presentation and technical questions in interview. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Documents Role - Technical Lead & Delivery Manager 2026 e.pdf (106.77 KB)
12/03/2026
Full time
Job Title: Technical Lead / Delivery Manager Salary: £50,900 - £68,000 Location: Cambridge/Hybrid ( 3 days per week in office) Contract: Permanent Hours: Full Time Play a pivotal role in shaping the Data landscape of our organisation. The Delivery Manager must a strong have a technical background as this role is a hands-on position that involves collaborating with cross-functional teams to deliver enterprise-level solutions. You'll be responsible for planning, designing, building, securing, and monitoring innovative solutions We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role The job holder is required to define and drive quality, consistency, and excellence in all aspects of Data Engineering within the Enterprise Data Teams with change control process and collaborative work. Mentor a team of developers/engineers, fostering a collaborative and high-performance work environment. Provide technical expertise in the design, development, and implementation of complex software solutions. Takes responsibility for ensuring that the deliverables of the EDP Squads are managed in accordance with Cambridge Technologies standards, process, and documentation. Collaborate with cross-functional teams to understand project requirements and contribute to the overall technical strategy. Manage issues, risks, and dependencies, and ensure these are communicated and acknowledged effectively. Ensure the use of best practices, coding standards, and proper documentation in all technical deliverables. To translate business problems and opportunities into data engineering solutions Continually develops data engineering knowledge and skills so that they remain current in a fast-changing field. Identifies and manages risks and issues proactively with and on behalf of the team. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You If you're a tech-savvy leader who thrives on solving complex challenges, this role is for you. Bachelor's or Master's degree in Computer Science, Engineering, or related field, or equivalent experience. Proven experience in dev ops, software development, data engineering, or a similar role. Demonstrate data management and coding skills. Experience building complex data solutions, data integration processes and tools, data quality / testing data solutions and bug fixing. Excellent experience in AWS services, Big Data solutions and at least one of the following (Data integration, Serverless, Storage and database management, SAS application management). Excellent problem-solving skills and the ability to lead technical discussions. Familiarity with agile methodologies and working in cross-functional squads. For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. C ambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 15th March. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place during the campaign and or from 18th March. If you are shortlisted and progressed through the stages, you can expect: A 30-minute screening call with the Hiring Manager. First stage virtual interview via MS Teams. You will be provided with a brief to complete a presentation and technical questions in interview. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Documents Role - Technical Lead & Delivery Manager 2026 e.pdf (106.77 KB)
Location Newport NP10 8QQ About the job Job summary Senior Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Apps in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure Functions Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify and manage defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Embrace a continuous improvement ethos Responsible for ensuring that the team test and build activities follow agreed governance and processes Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Person specification As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Click the 'Apply now' button and complete the application form by providing the following: Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Applies "progress over perfection" principle Takes full responsibility for decisions and delivers Inner composure, recovers quickly from setbacks and learns from the experience Highly driven & inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Promote and display the IPO and Civil Service Values Guides more junior members in their personal development Coaches and mentors' colleagues Continuously improves technical knowledge and stays abreast of latest trends Shares knowledge of tools and techniques with your wider team and the business stakeholders Relevant Skills and Experience. Has been a key player in delivering technical solutions as part of large projects Experienced with modern delivery models such as Scrum and other Agile methodologies Advocate of DevOps principles Experience working in a Microsoft Azure Cloud first team Experience with Azure DevOps Essential Technical Experience of MS Dynamics CRM and/or PowerApps platform Has a deep understanding of architectural principals such as SOA and Micro-Services Technical aptitude Proficiency in one or more of these languages: C#, Python, JavaScript, Typescript Experience writing and implementing Unit Testing Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc. Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. If you require job-specific information, please contact Dominic Read E-mail: Telephone:
12/03/2026
Full time
Location Newport NP10 8QQ About the job Job summary Senior Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Apps in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure Functions Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify and manage defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Embrace a continuous improvement ethos Responsible for ensuring that the team test and build activities follow agreed governance and processes Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Person specification As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Click the 'Apply now' button and complete the application form by providing the following: Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Applies "progress over perfection" principle Takes full responsibility for decisions and delivers Inner composure, recovers quickly from setbacks and learns from the experience Highly driven & inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Promote and display the IPO and Civil Service Values Guides more junior members in their personal development Coaches and mentors' colleagues Continuously improves technical knowledge and stays abreast of latest trends Shares knowledge of tools and techniques with your wider team and the business stakeholders Relevant Skills and Experience. Has been a key player in delivering technical solutions as part of large projects Experienced with modern delivery models such as Scrum and other Agile methodologies Advocate of DevOps principles Experience working in a Microsoft Azure Cloud first team Experience with Azure DevOps Essential Technical Experience of MS Dynamics CRM and/or PowerApps platform Has a deep understanding of architectural principals such as SOA and Micro-Services Technical aptitude Proficiency in one or more of these languages: C#, Python, JavaScript, Typescript Experience writing and implementing Unit Testing Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc. Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. If you require job-specific information, please contact Dominic Read E-mail: Telephone:
Location Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham or Yeading About the job Job summary The Strategy, Policy, Digital & Technology Directorate plays a central role in delivering DVSA's digital services that support road safety and compliance across the UK. The Test Engineering team sits within this directorate and is responsible for ensuring high-quality, reliable, and scalable digital products. Working closely with product, delivery, and engineering teams, the group embeds quality from the outset of development, balancing manual and automated testing to provide confidence in delivery. The team drives improvements in testing practices, builds reusable frameworks, and promotes a culture of collaboration, early engagement, and continuous improvement to meet both user needs and DVSA's strategic goals. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers Job description Your responsibilities will include, but aren't limited to: Leading the planning, execution, and reporting of testing activities using appropriate test tools and frameworks. Applying and optimising existing test tools, frameworks, and reusable assets to improve test efficiency and coverage. Embedding quality from the start by defining acceptance criteria and promoting early engagement in testing activities. Collaborating with cross-functional teams to align testing priorities with user needs, business value, and product risk. Providing expert guidance on defect management, test analysis, and continuous improvement of testing practices. Driving consistency in testing approaches, standards, and ways of working across delivery teams. Using data insights and defect trends to recommend changes that improve quality outcomes and reduce escaped defects. Mentoring and coaching colleagues to strengthen testing capability, confidence, and shared ownership of quality. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Open Sessions: Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on the 5th March 2026 - invite link here Person specification To be successful in this role you will need to have the following experience: Testing large-scale digital systems across both legacy and cloud-based environments. Using established test tools and frameworks to support effective testing. Experience testing frontend, API, and data layers, including performance, usability, and accessibility considerations. Analysing test results and outcomes to inform risk-based quality and delivery decisions. Working effectively within Agile teams and contributing to cross-team improvements in quality and testing practices. Using CI/CD pipelines and containerised environments to support modern testing approaches. Defining clear acceptance criteria and embedding quality early in the delivery lifecycle. Mentoring and coaching colleagues to improve testing practices, confidence in results, and shared ownership of quality. Communicating complex technical and quality-related information clearly to both technical and non-technical stakeholders.
12/03/2026
Full time
Location Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham or Yeading About the job Job summary The Strategy, Policy, Digital & Technology Directorate plays a central role in delivering DVSA's digital services that support road safety and compliance across the UK. The Test Engineering team sits within this directorate and is responsible for ensuring high-quality, reliable, and scalable digital products. Working closely with product, delivery, and engineering teams, the group embeds quality from the outset of development, balancing manual and automated testing to provide confidence in delivery. The team drives improvements in testing practices, builds reusable frameworks, and promotes a culture of collaboration, early engagement, and continuous improvement to meet both user needs and DVSA's strategic goals. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers Job description Your responsibilities will include, but aren't limited to: Leading the planning, execution, and reporting of testing activities using appropriate test tools and frameworks. Applying and optimising existing test tools, frameworks, and reusable assets to improve test efficiency and coverage. Embedding quality from the start by defining acceptance criteria and promoting early engagement in testing activities. Collaborating with cross-functional teams to align testing priorities with user needs, business value, and product risk. Providing expert guidance on defect management, test analysis, and continuous improvement of testing practices. Driving consistency in testing approaches, standards, and ways of working across delivery teams. Using data insights and defect trends to recommend changes that improve quality outcomes and reduce escaped defects. Mentoring and coaching colleagues to strengthen testing capability, confidence, and shared ownership of quality. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Open Sessions: Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on the 5th March 2026 - invite link here Person specification To be successful in this role you will need to have the following experience: Testing large-scale digital systems across both legacy and cloud-based environments. Using established test tools and frameworks to support effective testing. Experience testing frontend, API, and data layers, including performance, usability, and accessibility considerations. Analysing test results and outcomes to inform risk-based quality and delivery decisions. Working effectively within Agile teams and contributing to cross-team improvements in quality and testing practices. Using CI/CD pipelines and containerised environments to support modern testing approaches. Defining clear acceptance criteria and embedding quality early in the delivery lifecycle. Mentoring and coaching colleagues to improve testing practices, confidence in results, and shared ownership of quality. Communicating complex technical and quality-related information clearly to both technical and non-technical stakeholders.
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role We're recruiting for a Head of Quality here at Justice Digital , to be part of our warm and collaborative LAA Digital team. This role aligns against Lead Test Engineer from the Government Digital and Data Framework As a Head of Quality, you will provide organisational leadership to foster a cohesive quality strategy across the organisation. You will build capability across the profession and product teams, ensuring teams are equipped to support the strategic direction. You will provide guidance, coaching and mentorship to teams to adopt and embed modern quality practices to deliver the digital services that Legal Aid Providers, citizens and case workers use daily. You will advocate for early, sustainable quality activities and a proactive, quality first, risk aware culture. Your role will be instrumental in influencing quality metrics, governance and continuous optimisation of strategies, test plans and methodologies. This role requires a high level of strategic thinking, technical understanding, capability building and the ability to influence organisational change. You will be responsible for the line management structure of other quality professionals within the organisation. The Team You will be part of a forward thinking and innovative community, working closely with the engineering community, product managers, user researchers, designers, business analysts, and delivery managers to champion quality and testing excellence. We cultivate an inclusive, diverse, transparent and agile environment. We believe in building quality into our products, systems and services and that quality is everyone's responsibility. We encourage collaboration, knowledge sharing and continuous improvement. To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025 Key Responsibilities: As a Head of Quality you will; Define and execute a long-term quality and testing strategy, ensuring alignment with business and user needs. Work with the Head of Engineering to lead, guide, and influence testing and quality engineering practices across the organisation, ensuring scalable, sustainable, and robust methodologies are in place. Drive the integration of quality practices at every stage of the software development lifecycle to embed a culture of built-in quality. Promote the strategic use of automation, ensuring teams are equipped to implement effective, scalable automation frameworks that support efficient and repeatable testing. Shape and refine testing design principles, governance, metrics, and reporting, ensuring insights are used to drive continuous improvement and informed decision-making. Develop capability across the quality profession, mentoring and coaching teams, and supporting their professional growth. Engage with cross-government communities to share knowledge, collaborate on best practices, and contribute to the broader testing strategy within the public sector. Build and maintain a diverse, inclusive culture within the testing profession, ensuring an environment that encourages learning, experimentation, and innovation. Champion a quality-driven mindset, ensuring testing and quality are seen as shared responsibilities across teams. Monitor emerging technologies, tools, and trends, ensuring that the organisation stays at the forefront of quality engineering innovation. Oversee supplier and vendor relationships, ensuring third-party testing services align with organisational goals and quality standards. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential Experience defining and implementing holistic quality strategies across large-scale digital projects. Expertise in applying and adapting testing methodologies across different development lifecycles, ensuring effective integration into Agile and DevOps environments. Knowledge of testing tools and automation frameworks, using them to improve efficiency, mitigate risk, and enhance overall quality assurance. Ability to use change management initiatives, enabling teams to adopt sustainable quality engineering practices without compromising productivity. Experience in ensuring teams are set up to support quality needs and work to agreed standards Building an inclusive, diverse testing culture, fostering an environment where innovation and collaboration thrive. Ability to champion and advocate quality engineering both internally and externally, shaping best practice, while promoting innovation. Willingness to be assessed against the requirements for SC clearance
12/03/2026
Full time
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role We're recruiting for a Head of Quality here at Justice Digital , to be part of our warm and collaborative LAA Digital team. This role aligns against Lead Test Engineer from the Government Digital and Data Framework As a Head of Quality, you will provide organisational leadership to foster a cohesive quality strategy across the organisation. You will build capability across the profession and product teams, ensuring teams are equipped to support the strategic direction. You will provide guidance, coaching and mentorship to teams to adopt and embed modern quality practices to deliver the digital services that Legal Aid Providers, citizens and case workers use daily. You will advocate for early, sustainable quality activities and a proactive, quality first, risk aware culture. Your role will be instrumental in influencing quality metrics, governance and continuous optimisation of strategies, test plans and methodologies. This role requires a high level of strategic thinking, technical understanding, capability building and the ability to influence organisational change. You will be responsible for the line management structure of other quality professionals within the organisation. The Team You will be part of a forward thinking and innovative community, working closely with the engineering community, product managers, user researchers, designers, business analysts, and delivery managers to champion quality and testing excellence. We cultivate an inclusive, diverse, transparent and agile environment. We believe in building quality into our products, systems and services and that quality is everyone's responsibility. We encourage collaboration, knowledge sharing and continuous improvement. To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025 Key Responsibilities: As a Head of Quality you will; Define and execute a long-term quality and testing strategy, ensuring alignment with business and user needs. Work with the Head of Engineering to lead, guide, and influence testing and quality engineering practices across the organisation, ensuring scalable, sustainable, and robust methodologies are in place. Drive the integration of quality practices at every stage of the software development lifecycle to embed a culture of built-in quality. Promote the strategic use of automation, ensuring teams are equipped to implement effective, scalable automation frameworks that support efficient and repeatable testing. Shape and refine testing design principles, governance, metrics, and reporting, ensuring insights are used to drive continuous improvement and informed decision-making. Develop capability across the quality profession, mentoring and coaching teams, and supporting their professional growth. Engage with cross-government communities to share knowledge, collaborate on best practices, and contribute to the broader testing strategy within the public sector. Build and maintain a diverse, inclusive culture within the testing profession, ensuring an environment that encourages learning, experimentation, and innovation. Champion a quality-driven mindset, ensuring testing and quality are seen as shared responsibilities across teams. Monitor emerging technologies, tools, and trends, ensuring that the organisation stays at the forefront of quality engineering innovation. Oversee supplier and vendor relationships, ensuring third-party testing services align with organisational goals and quality standards. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential Experience defining and implementing holistic quality strategies across large-scale digital projects. Expertise in applying and adapting testing methodologies across different development lifecycles, ensuring effective integration into Agile and DevOps environments. Knowledge of testing tools and automation frameworks, using them to improve efficiency, mitigate risk, and enhance overall quality assurance. Ability to use change management initiatives, enabling teams to adopt sustainable quality engineering practices without compromising productivity. Experience in ensuring teams are set up to support quality needs and work to agreed standards Building an inclusive, diverse testing culture, fostering an environment where innovation and collaboration thrive. Ability to champion and advocate quality engineering both internally and externally, shaping best practice, while promoting innovation. Willingness to be assessed against the requirements for SC clearance
Location Cheltenham, London, Manchester About the job Job summary About Us GCHQ is the nation's intelligence, cyber and security agency. We work to make the UK the safest place to live and work online; connect the national security community securely; and provide insights and counter threats through SIGINT and effects. Our people work closely with MI5 and MI6 as well as defence, international, and industry partners across a variety of locations, with major hubs in Cheltenham, London and Manchester as well as other sites in the UK and overseas. We live by the values of ingenuity, integrity, impact and teamwork as we work to keep the UK safe, resilient and prosperous in an uncertain world. A role with us means you will do unique and challenging work in a supportive environment, making a meaningful difference to national security. Job description About the Role The UK Intelligence Community (UKIC) is seeking an outstanding Chief Information Security Officer (CISO) to lead cyber security and information governance across some of the nation's most sensitive missions. Accountable to the UKIC Infosec Director, this is one of the most high-profile technical leadership roles in government, shaping the strategic direction of information security to protect the UK against the most capable and persistent adversaries. The successful candidate will ensure operational resilience and secure innovation in support of national intelligence objectives, delivering results in a highly complex and rapidly evolving environment. As CISO, you will work with colleagues to set and implement the organisation's cyber and information security strategy, striking the right balance between capability, acceptable risk and technological progress. You will integrate security governance into a complex set of cross agency organisational decision-making, forums ensuring that information risks are managed effectively and proportionately, and that security is embedded at every level. This includes advising executive boards and senior leaders on the potential implications of major programmes, and guiding the organisations in safely embracing innovation and digital transformation. You will be responsible for designing and leading the UKIC's end-to-end risk management framework. This includes defining and tracking cybersecurity KPIs, producing regular reports for senior stakeholders, conducting organisation-wide risk assessments and overseeing vulnerability management to ensure compliance with relevant frameworks. You will be responsible for designing incident response and business continuity strategies and ensuring they are implemented by business areas. Your leadership will be central to developing sustainable security budgets and resourcing strategies that ensure capabilities remain strong in the face of emerging threats. This role demands exceptional communication skills and the ability to influence at the highest levels of government. You must be confident presenting complex security concepts to both technical and non-technical audiences, including boards, ministers and cross-government stakeholders. You will draw on significant experience delivering robust security strategies in complex organisations and demonstrate deep knowledge of cyber threat landscapes, risk management practices and modern security technologies. International relationships are a critical element of this role, so familiarity working with key allied governments would be valuable. You should bring expertise in securing cloud environments and emerging technologies within digital transformation programmes, alongside a strong understanding of regulatory compliance frameworks such as NIST, ISO 27001, GDPR and GovS 007. Professional certifications such as CISSP, CISM or CCISO are highly desirable. A proven track record in embedding a positive security culture, mentoring high-performing teams and managing supplier security will be critical to your success. This is a unique opportunity to take on one of the most influential cyber security leadership roles in the UK. Protecting the nation's intelligence capabilities requires vision, strategic acumen and operational excellence. If you are ready to take on this challenge, and have the skills, integrity and commitment to safeguard national security, we invite you to join us in delivering a secure future for UK intelligence. The role can be based in Cheltenham, Manchester or London, with a regular presence required in those locations. The ability to undertake occasional international travel is desirable. Key Responsibilities Develop, maintain and articulate a clear understanding of the cyber and information security risks inherent across the whole organisation in order to provide assurance to the UKIC Group Senior information risk owner (SIRO). Create and implement information security strategy which supports the organisation in determining the right balance between the organisation's cyber and information security capabilities, acceptable level of risk and speed of technology progress. Ensure an effective cyber and information security governance framework that is integrated with overall organisational governance. Define and track cybersecurity KPIs, producing regular executive and board level reports on security posture. Enable the organisation to innovate safely by advising senior leadership on the potential risks and implications of major decisions that impact information security. Oversee the creation and implementation of relevant policies and standards which ensure effective information risk management. Identify and deliver opportunities for improvement of the security operations function to ensure timely detection and response to security incidents. Lead and mentor high performing information security professionals, fostering a culture of professional development. Play a leading role in multiple Technical and programme boards. Work closely with stakeholders from across the UK Intelligence Community to ensure an end-to-end approach to cyber security and ensure that cyber security is embedded at all levels. Person specification Essential Criteria, qualifications and experience Exceptional communication skills, with the ability to present complex security concepts to both technical and non-technical stakeholders at all levels. Proven experience developing and implementing information security strategies and policies within a complex organisation. In-depth understanding of cybersecurity threats, technologies and risk management practices. One or more professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) or Certified Chief Information Security Officer (CCISO). Deep understanding of cloud security. Experience leading an operational cyber security function, or the delivery of cyber security capabilities. Extensive knowledge of relevant public and private sector cyber security practice.
12/03/2026
Full time
Location Cheltenham, London, Manchester About the job Job summary About Us GCHQ is the nation's intelligence, cyber and security agency. We work to make the UK the safest place to live and work online; connect the national security community securely; and provide insights and counter threats through SIGINT and effects. Our people work closely with MI5 and MI6 as well as defence, international, and industry partners across a variety of locations, with major hubs in Cheltenham, London and Manchester as well as other sites in the UK and overseas. We live by the values of ingenuity, integrity, impact and teamwork as we work to keep the UK safe, resilient and prosperous in an uncertain world. A role with us means you will do unique and challenging work in a supportive environment, making a meaningful difference to national security. Job description About the Role The UK Intelligence Community (UKIC) is seeking an outstanding Chief Information Security Officer (CISO) to lead cyber security and information governance across some of the nation's most sensitive missions. Accountable to the UKIC Infosec Director, this is one of the most high-profile technical leadership roles in government, shaping the strategic direction of information security to protect the UK against the most capable and persistent adversaries. The successful candidate will ensure operational resilience and secure innovation in support of national intelligence objectives, delivering results in a highly complex and rapidly evolving environment. As CISO, you will work with colleagues to set and implement the organisation's cyber and information security strategy, striking the right balance between capability, acceptable risk and technological progress. You will integrate security governance into a complex set of cross agency organisational decision-making, forums ensuring that information risks are managed effectively and proportionately, and that security is embedded at every level. This includes advising executive boards and senior leaders on the potential implications of major programmes, and guiding the organisations in safely embracing innovation and digital transformation. You will be responsible for designing and leading the UKIC's end-to-end risk management framework. This includes defining and tracking cybersecurity KPIs, producing regular reports for senior stakeholders, conducting organisation-wide risk assessments and overseeing vulnerability management to ensure compliance with relevant frameworks. You will be responsible for designing incident response and business continuity strategies and ensuring they are implemented by business areas. Your leadership will be central to developing sustainable security budgets and resourcing strategies that ensure capabilities remain strong in the face of emerging threats. This role demands exceptional communication skills and the ability to influence at the highest levels of government. You must be confident presenting complex security concepts to both technical and non-technical audiences, including boards, ministers and cross-government stakeholders. You will draw on significant experience delivering robust security strategies in complex organisations and demonstrate deep knowledge of cyber threat landscapes, risk management practices and modern security technologies. International relationships are a critical element of this role, so familiarity working with key allied governments would be valuable. You should bring expertise in securing cloud environments and emerging technologies within digital transformation programmes, alongside a strong understanding of regulatory compliance frameworks such as NIST, ISO 27001, GDPR and GovS 007. Professional certifications such as CISSP, CISM or CCISO are highly desirable. A proven track record in embedding a positive security culture, mentoring high-performing teams and managing supplier security will be critical to your success. This is a unique opportunity to take on one of the most influential cyber security leadership roles in the UK. Protecting the nation's intelligence capabilities requires vision, strategic acumen and operational excellence. If you are ready to take on this challenge, and have the skills, integrity and commitment to safeguard national security, we invite you to join us in delivering a secure future for UK intelligence. The role can be based in Cheltenham, Manchester or London, with a regular presence required in those locations. The ability to undertake occasional international travel is desirable. Key Responsibilities Develop, maintain and articulate a clear understanding of the cyber and information security risks inherent across the whole organisation in order to provide assurance to the UKIC Group Senior information risk owner (SIRO). Create and implement information security strategy which supports the organisation in determining the right balance between the organisation's cyber and information security capabilities, acceptable level of risk and speed of technology progress. Ensure an effective cyber and information security governance framework that is integrated with overall organisational governance. Define and track cybersecurity KPIs, producing regular executive and board level reports on security posture. Enable the organisation to innovate safely by advising senior leadership on the potential risks and implications of major decisions that impact information security. Oversee the creation and implementation of relevant policies and standards which ensure effective information risk management. Identify and deliver opportunities for improvement of the security operations function to ensure timely detection and response to security incidents. Lead and mentor high performing information security professionals, fostering a culture of professional development. Play a leading role in multiple Technical and programme boards. Work closely with stakeholders from across the UK Intelligence Community to ensure an end-to-end approach to cyber security and ensure that cyber security is embedded at all levels. Person specification Essential Criteria, qualifications and experience Exceptional communication skills, with the ability to present complex security concepts to both technical and non-technical stakeholders at all levels. Proven experience developing and implementing information security strategies and policies within a complex organisation. In-depth understanding of cybersecurity threats, technologies and risk management practices. One or more professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) or Certified Chief Information Security Officer (CCISO). Deep understanding of cloud security. Experience leading an operational cyber security function, or the delivery of cyber security capabilities. Extensive knowledge of relevant public and private sector cyber security practice.
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber About the job Job summary Please refer to Job Description Job description As a Software Developer you will work with a wide range of stakeholders such as user researchers, product managers, designers, business analysts, content specialists, delivery managers and digital architects, all of whom share a vision for making better government through smarter use of technology. You will innovate to radically transform public services for the better. The development squad you are placed on will be agreed closer to your start date, but examples of products can be found in our GitHub repositories: You can find more information about our ways of working in the HMCTS Way: Technologies we rely heavily on (Core Tech Stack): Java to write our backend services Node.js to write our frontend services Power Platform for low-code development Jenkins for CI/CD Dynatrace for application monitoring Kubernetes and Docker to run our services Azure for most of our infrastructure Terraform for infrastructure as code Postgres and Redis as our databases. GOV.UK Design System for our web interfaces Macs to do all the above In addition, we use a range of other technologies and continue to evolve by employing new technologies that help us deliver better services to our users As a Software Developer in HMCTS you will: Write, amend, refactor and document code to build complex programs/scripts, and as required leading on these activities. Adhere to internal process and procedures, promoting and advising others which software development standards, processes and procedures to apply. Constantly seek to learn and further develop your skills as required for your role. Monitor changes in the tech stack you use and alert on any major changes affecting our software. Adhere to industry's best practices, produce well-engineered modern products and guide others to do so in a highly competently manner. Ensure that products are secure, engineered to mitigate security threats and have the necessary security controls in place. Ensure that information is handled with confidentiality and integrity, and that products are compliant. Identify and raise risks and support Information Assurance activities. Support and maintain software as required, including in the live environment. Use modern tools to effectively and thoroughly identify, troubleshoot and fix faults. Package and deploy software built. Some activities may be outside the core office hours (in-line with the organisation's policy for OOH). Plan the development on sets of related stories and coordinate integration tasks across systems. Contribute to selection of the software development approach (plan-driven, iterative/agile etc.) for projects. Identify process optimisation opportunities with guidance and support activities to improve the development process. Choose the most appropriate from a variety of methods of prototyping, actively solicit prototypes with others. Define, analyse, plan, forecast, measure, maintain and improve all aspects of the availability of services. Control and manage service availability to meet the needs of the business in a cost-effective manner. This includes managing the capability, functionality and sustainability of service components (for example, hardware, software, network resources and software/infrastructure as a service). Design systems characterised by medium levels of risk, impact, and business or technical complexity. Take designs through the required governance. Review designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. Identify, record and escalate tech debt and medium-level risks. Define the integration build. Coordinate build activities across systems and undertake and support integration testing activities. Take a test-driven approach to software development, write complex automation test scripts and participate in testing. Participate in code reviews of own work and leads code reviews of colleagues' work. Guide and advise others on technical areas you have expertise in, modern development standards and approaches to understand user stories. Coach and mentor more junior colleagues. Lead on and participate in recruitment as required. Participate in and lead on procurement activities as required. Translate user stories to a proposed design and develop software to meet user needs. Collaborate with user researchers, represent users internally and champion user research to focus on all users. Skills & Experience: Sound knowledge of programming languages and tools for development of enterprise and public facing applications utilising our core stack. Sound knowledge of HTTP, Spring web development framework and at least one RDBMS (for example PostgreSQL, Redis) Sound knowledge in a wide range of technologies and libraries used in an enterprise, such as logging and monitoring, ORM, authentication/authorisation, cloud hosting environments, systems integration, source control, package management etc. Experience of mentoring, coaching or leading other developers (at work or in meetups etc) Experience of working with modern tools and techniques An understanding of common security issues and how to mitigate them You will also want to make a positive impact on the communities we serve You are looking for new technical and leadership challenges You thrive when you work as part of a team You enjoy learning and helping others You hold yourself and others to a high standard You solve problems in a systematic way Person Specification We're seeking a full stack software developer with the ability to develop and deploy high-quality code. The ideal candidate will have: Experience in a modern object-oriented programming language and knowledge of our tech stack (Java and JavaScript). Experience in the development of enterprise and public facing applications Sound knowledge of HTTP, at least one web development framework (for example Spring Boot or Angular) and at least one relational database system (e.g. PostgreSQL). Sound knowledge in a wide range of technologies and libraries used in an enterprise, such as logging and monitoring, ORM, authentication/authorisation, cloud hosting environments, systems integration, source control, package management etc. Experience of working with modern tools and techniques An understanding of common security issues and how to mitigate them
12/03/2026
Full time
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber About the job Job summary Please refer to Job Description Job description As a Software Developer you will work with a wide range of stakeholders such as user researchers, product managers, designers, business analysts, content specialists, delivery managers and digital architects, all of whom share a vision for making better government through smarter use of technology. You will innovate to radically transform public services for the better. The development squad you are placed on will be agreed closer to your start date, but examples of products can be found in our GitHub repositories: You can find more information about our ways of working in the HMCTS Way: Technologies we rely heavily on (Core Tech Stack): Java to write our backend services Node.js to write our frontend services Power Platform for low-code development Jenkins for CI/CD Dynatrace for application monitoring Kubernetes and Docker to run our services Azure for most of our infrastructure Terraform for infrastructure as code Postgres and Redis as our databases. GOV.UK Design System for our web interfaces Macs to do all the above In addition, we use a range of other technologies and continue to evolve by employing new technologies that help us deliver better services to our users As a Software Developer in HMCTS you will: Write, amend, refactor and document code to build complex programs/scripts, and as required leading on these activities. Adhere to internal process and procedures, promoting and advising others which software development standards, processes and procedures to apply. Constantly seek to learn and further develop your skills as required for your role. Monitor changes in the tech stack you use and alert on any major changes affecting our software. Adhere to industry's best practices, produce well-engineered modern products and guide others to do so in a highly competently manner. Ensure that products are secure, engineered to mitigate security threats and have the necessary security controls in place. Ensure that information is handled with confidentiality and integrity, and that products are compliant. Identify and raise risks and support Information Assurance activities. Support and maintain software as required, including in the live environment. Use modern tools to effectively and thoroughly identify, troubleshoot and fix faults. Package and deploy software built. Some activities may be outside the core office hours (in-line with the organisation's policy for OOH). Plan the development on sets of related stories and coordinate integration tasks across systems. Contribute to selection of the software development approach (plan-driven, iterative/agile etc.) for projects. Identify process optimisation opportunities with guidance and support activities to improve the development process. Choose the most appropriate from a variety of methods of prototyping, actively solicit prototypes with others. Define, analyse, plan, forecast, measure, maintain and improve all aspects of the availability of services. Control and manage service availability to meet the needs of the business in a cost-effective manner. This includes managing the capability, functionality and sustainability of service components (for example, hardware, software, network resources and software/infrastructure as a service). Design systems characterised by medium levels of risk, impact, and business or technical complexity. Take designs through the required governance. Review designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. Identify, record and escalate tech debt and medium-level risks. Define the integration build. Coordinate build activities across systems and undertake and support integration testing activities. Take a test-driven approach to software development, write complex automation test scripts and participate in testing. Participate in code reviews of own work and leads code reviews of colleagues' work. Guide and advise others on technical areas you have expertise in, modern development standards and approaches to understand user stories. Coach and mentor more junior colleagues. Lead on and participate in recruitment as required. Participate in and lead on procurement activities as required. Translate user stories to a proposed design and develop software to meet user needs. Collaborate with user researchers, represent users internally and champion user research to focus on all users. Skills & Experience: Sound knowledge of programming languages and tools for development of enterprise and public facing applications utilising our core stack. Sound knowledge of HTTP, Spring web development framework and at least one RDBMS (for example PostgreSQL, Redis) Sound knowledge in a wide range of technologies and libraries used in an enterprise, such as logging and monitoring, ORM, authentication/authorisation, cloud hosting environments, systems integration, source control, package management etc. Experience of mentoring, coaching or leading other developers (at work or in meetups etc) Experience of working with modern tools and techniques An understanding of common security issues and how to mitigate them You will also want to make a positive impact on the communities we serve You are looking for new technical and leadership challenges You thrive when you work as part of a team You enjoy learning and helping others You hold yourself and others to a high standard You solve problems in a systematic way Person Specification We're seeking a full stack software developer with the ability to develop and deploy high-quality code. The ideal candidate will have: Experience in a modern object-oriented programming language and knowledge of our tech stack (Java and JavaScript). Experience in the development of enterprise and public facing applications Sound knowledge of HTTP, at least one web development framework (for example Spring Boot or Angular) and at least one relational database system (e.g. PostgreSQL). Sound knowledge in a wide range of technologies and libraries used in an enterprise, such as logging and monitoring, ORM, authentication/authorisation, cloud hosting environments, systems integration, source control, package management etc. Experience of working with modern tools and techniques An understanding of common security issues and how to mitigate them
Location 23 Stephenson Street, Birmingham 2 Rivergate, Bristol Piccadilly Gate, Manchester Loxley House, Nottingham About the job Job summary We are recruiting for a Developer (Appian) to join our Digital Change team. In this role, you'll work in a collaborative, multi-disciplinary environment across multiple projects, helping to turn ideas into high quality digital services. You'll play a key role in ensuring the solutions we build are robust, scalable, and centred around user needs. What you'll do • Develop and enhance digital services using the Appian Cloud platform. • Work closely with product managers, designers, developers, and stakeholders in an agile environment. • Apply Government Digital Standards to deliver accessible, secure, and user friendly services. • Share your knowledge and mentor colleagues, promoting best practice across the team. • Respond flexibly to changing priorities while keeping user needs and service quality at the heart of your work. This is a fantastic opportunity to further your experience in Ofsted's well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home. Job description Please refer to the job specification for further information. Person specification Please refer to the job specification for further information. Qualifications Be a current / valid holder of at least one of the following certifications: • Appian Certified Senior Developer or • Appian Certified Lead Developer Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Communicating and Influencing Changing and Improving Technical skills We'll assess you against these technical skills during the selection process: Experience of the successful design, development and deployment of at least one Appian Cloud based project in a large, complex, high-profile organisation. Practical, hands-on experience of using Appian Cloud for one or more real business services. Experience of working with the Scrum methodology, with a strong understanding of Agile principles. Experience of sharing knowledge with and mentoring other team members. A practical working knowledge of a range of Microsoft Azure services. (Desirable) We only ask for evidence of these technical skills on your application form: Experience of the successful design, development and deployment of at least one Appian Cloud based project in a large, complex, high-profile organisation. Practical, hands-on experience of using Appian Cloud for one or more real business services. Experience of working with the Scrum methodology, with a strong understanding of Agile principles. Experience of sharing knowledge with and mentoring other team members.
12/03/2026
Full time
Location 23 Stephenson Street, Birmingham 2 Rivergate, Bristol Piccadilly Gate, Manchester Loxley House, Nottingham About the job Job summary We are recruiting for a Developer (Appian) to join our Digital Change team. In this role, you'll work in a collaborative, multi-disciplinary environment across multiple projects, helping to turn ideas into high quality digital services. You'll play a key role in ensuring the solutions we build are robust, scalable, and centred around user needs. What you'll do • Develop and enhance digital services using the Appian Cloud platform. • Work closely with product managers, designers, developers, and stakeholders in an agile environment. • Apply Government Digital Standards to deliver accessible, secure, and user friendly services. • Share your knowledge and mentor colleagues, promoting best practice across the team. • Respond flexibly to changing priorities while keeping user needs and service quality at the heart of your work. This is a fantastic opportunity to further your experience in Ofsted's well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home. Job description Please refer to the job specification for further information. Person specification Please refer to the job specification for further information. Qualifications Be a current / valid holder of at least one of the following certifications: • Appian Certified Senior Developer or • Appian Certified Lead Developer Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Communicating and Influencing Changing and Improving Technical skills We'll assess you against these technical skills during the selection process: Experience of the successful design, development and deployment of at least one Appian Cloud based project in a large, complex, high-profile organisation. Practical, hands-on experience of using Appian Cloud for one or more real business services. Experience of working with the Scrum methodology, with a strong understanding of Agile principles. Experience of sharing knowledge with and mentoring other team members. A practical working knowledge of a range of Microsoft Azure services. (Desirable) We only ask for evidence of these technical skills on your application form: Experience of the successful design, development and deployment of at least one Appian Cloud based project in a large, complex, high-profile organisation. Practical, hands-on experience of using Appian Cloud for one or more real business services. Experience of working with the Scrum methodology, with a strong understanding of Agile principles. Experience of sharing knowledge with and mentoring other team members.
