192 jobs found

IT Service Engineer Location: Surrey / London Home-Based with Travel to Customer Sites Salary: £27 £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base. Why You ll Love Working with Our Client: Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield. Career Growth You won't be stuck in a silo. You'll gain exposure across: Microsoft 365. Azure / Entra ID. Intune / Endpoint Management. Windows, macOS and iOS. Hardware deployments. Networking fundamentals. Get stuck into real project work. Clear progression into 2nd Line, Projects, or Technical Specialist roles: Certification Funding and Exam Incentive Scheme. Our client invests in your technical development through sponsored training, funded Microsoft exams, and incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off, paid. One additional day of holiday for every year of service after year one. Tools and Financial Security: Modern, high-spec IT equipment. Company mobile phone. Pension scheme. All software and tools provided. What You ll Be Doing Service Desk and Technical Support You ll be the first point of contact for incoming support requests and will: Handle queries via phone, email, and our client s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits. You will regularly visit customer sites to: Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership. You will also: Receive, set up, and configure hardware to customer specifications. Create detailed build guides and documentation. Contribute to improving internal processes and knowledge articles. Collaborate closely with our client s 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They re Looking For Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure / Entra ID, Windows 11, macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. You must be able to travel reliably to customer sites across London, Surrey, and wider UK when required. Desirable Skills (Not Essential): Intune / Endpoint Manager. Networking basics. Hardware deployment experience. Prior involvement in IT projects. Ready to Join Our Client If you re passionate about delivering great IT support, want variety in your work, and are excited to develop your skills in a modern MSP environment, our client would love to hear from you. Apply now through their recruitment partner s portal and take the next step in your IT career. This role may suit IT Support Specialist, IT Support Technician, IT Support Analyst, IT Technician, Technical Support Engineer, and Service Desk Engineer.

Digital Services Asset & Configuration Management Technician East of England Not specified On-site across Trust sites Not specified Permanent Introduction Acorn by Synergie is recruiting for a Digital Services Asset & Configuration Management Technician to join the East of England Ambulance Service NHS Trust (EEAST). This hands-on, fully site-based role sits at the heart of digital operations, supporting frontline ambulance services by managing IT assets, maintaining configuration data, and delivering reliable second-line technical support across a diverse estate of end-user devices. Key Duties: Manage the full IT asset lifecycle from procurement to secure disposal. Maintain and audit the Configuration Management Database (CMDB). Deliver second-line support for devices, software and peripherals. Lead AV equipment installations and multi-site hardware deployments. Ensure OS and software compliance across all end-user devices. Contribute to ITIL-aligned policy, reporting and continuous improvement. Requirements: Experience in IT asset, configuration or service management. Familiarity with ITSM/ESM tools, MDM platforms and CMDB management. Understanding of ITIL frameworks and WEEE and software licensing compliance. Valid UK driving licence with business insurance and access to a vehicle. Confident communicator, comfortable working with clinical and corporate teams. What We Offer: NHS Agenda for Change terms and conditions. Participation in an on-call rota. Travel between Trust sites and occasional overnight stays. Interested? Apply now with your CV and a supporting statement outlining how your experience meets the role requirements. Acorn by Synergie acts as an employment agency for permanent recruitment.

An excellent opportunity has arisen for an IT Technician to join a well-established organisation that values professionalism, development, and long-term stability. This role offers a supportive working environment, exposure to a broad technical estate, and the opportunity to develop your skills within a forward-thinking IT team. You will play a key role in supporting users, maintaining IT infrastructure, and contributing to ongoing technical improvements and projects. Location: Oxford Salary: £28,000 - £30,000 Key Responsibilities Provide day-to-day IT support to staff and users across hardware, software, and network-related issues Install, configure, maintain, and upgrade desktops, laptops, mobile devices, and peripherals Support and maintain Windows operating systems, Microsoft 365, and core business applications Troubleshoot and resolve issues relating to networks, connectivity, printers, and user accounts Assist with IT projects, including system upgrades, device rollouts, and infrastructure improvements Monitor and manage support tickets, ensuring issues are resolved within agreed timescales Maintain accurate IT documentation, asset registers, and user guides in line with best practice Key Requirements Previous experience working in an IT support or IT Technician role Good working knowledge of Windows OS, Microsoft 365, and basic networking principles Experience troubleshooting hardware, software, and user-related issues Strong customer service and communication skills with a professional approach Ability to prioritise workload and manage multiple support requests effectively A proactive, hands-on attitude with strong problem-solving skills Relevant IT qualifications or certifications (desirable but not essential) Benefits Competitive salary package Generous holiday allowance Pension scheme Opportunities for training and professional development Supportive and collaborative working environment Long-term career progression opportunities How to Apply If you are interested in this opportunity and feel you have the skills and experience required, please apply with your CV today. A member of the GreatFind Recruitment team will be in touch to discuss the role in more detail.

IT Support Technician (Temporary) Long Hanborough (On-site) Full-time We re recruiting a hands-on IT Support Technician to provide on-site support within a busy, professional environment. This role is ideal for someone with practical IT support experience who enjoys working with hardware, troubleshooting user issues, and keeping systems running smoothly. Key responsibilities: Setting up laptops, desktops, monitors, and peripherals Installing and configuring software (Windows / Microsoft 365) Troubleshooting hardware, software, and basic network issues Supporting user queries (e.g. password resets, access issues) Managing IT equipment, stock, and inventory Logging tickets and escalating issues where required About you: Experience in IT support, service desk, or desktop support Strong knowledge of Windows OS and Microsoft 365 Confident with hardware setup and basic troubleshooting Organised, methodical, and able to work independently Good communication and customer service skills This is a great opportunity for an IT professional looking for a practical, on-site role with a focus on hands-on support and equipment setup.

Position: Quality Assurance Technician Location: Bristol Salary: - 40,000- 50,000 Quality Assurance Technician required for a video conferencing and audio-visual integration company based in Bristol. The ideal candidate will be located within a commutable distance of Bristol and have experience within a similar position. Quality Assurance Technician Overview Demonstrate an in-depth, highly technical understanding of all commercial audio-visual and videoconferencing systems, being highly knowledgeable on and conversant with the Company's entire portfolio of products and services. Be the in-house technical authority on all manufacturer products within the Company's solutions portfolio, maintaining an in-depth understanding of all equipment being deployed and its applications. Complete all relevant training as directed by the Head of Projects to support this responsibility. Develop and maintain strong relationships with manufacturer product managers to enable speedy resolution of, sometimes, complex software and hardware issues that may arise. Attend client sites, as required, to provide expert installation guidance and technical support to the projects team during complex and/or large project rollouts. Quality Assurance Technician Requirements To have technical expertise on all audio-visual equipment within the Company's portfolio, attaining and maintaining the highest certification levels on industry standards and manufacturer products. Quality Assurance Technician Salary & Benefits Salary: 40,000- 50,000 Holiday - 20 days + public holidays (then 1 x day is added every 3 years) Employee Assistance Scheme through Health Assured - free access from Day One Business Mileage - for travel to and from client sites paid at HMRC rates (0.45p per mile) Pension - auto-enrolment scheme after 3 months Life Assurance scheme - 4x basic salary, auto-enrolment after 3yrs) Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

We are currently recruiting for two IT Support Technicians to join a growing Service Desk function. We are looking to bring in enthusiastic and capable IT Support professionals who are keen to develop their careers within IT support. These roles will act as the first point of contact for internal users, delivering fast, accurate, and customer-focused technical assistance while ensuring incidents are effectively trailed, resolved, or escalated when required. Full training will be provided, including exposure to bespoke systems and internal platforms. Skills & Experience Providing Level L1/L2 support across hardware, software, and account issues Troubleshooting Windows 10/11 devices, laptops, desktops, mobile devices and printers Handling user account and access administration (AD, M365, Exchange, Intune) Supporting onboarding/offboarding and ensuring users have the tools they need Spotting recurring issues and contributing ideas to improve the service desk Delivering exceptional support to all users, including executive stakeholders Strong aptitude and problem-solving mindset Positive personality with excellent communication skills A genuine willingness to learn, take initiative, and make things happen Ability to work both independently and as part of a small team Comfort working in a fast-paced support environment Experience Experience working on an IT Service Desk or in a technical support role Strong troubleshooting skills across Windows 10/11 environments Good knowledge of O365, Active Directory, Exchange and Intune Solid ticket management experience in an SLA-driven environment Customer-first mindset and excellent communication skills Curious, proactive, and keen to learn someone who takes real ownership ITIL awareness or certification (desirable) Experience supporting hardware, printers, mobile devices and basic networking At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Are you looking for a new exciting opportunity working as an ICT Technician to be based in Slough? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks. Main Duties of the Role Settle and manage any technical issues that impact the operations by providing efficient technical solutions. Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations. Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years' similar experience ideally within education Excellent customer service and communication skills Solid experience of Google Workspace & Chromebooks High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems. Salary £27,000-£31,000 per annum, depending on experience

Technegydd Cymorth Systemau Gwybodaeth Penrhyndeudraeth, Gwynedd (gyda theithio rhwng safleoedd) Amdanom Ni Mae Awdurdod Parc Cenedlaethol Eryri (PAEC) yn amddiffyn harddwch naturiol, bywyd gwyllt a threftadaeth ddiwylliannol Parc Cenedlaethol Eryri. Gan gwmpasu 823 milltir sgwâr, mae'r parc yn gartref i'r mynydd uchaf yng Nghymru, y llyn naturiol mwyaf yng Nghymru, a dros 26,000 o bobl. Rydym nawr yn chwilio am Dechnegydd Cymorth Systemau Gwybodaeth i ymuno â ni ar sail amser llawn, barhaol, gan weithio 37 awr yr wythnos. Mae sgiliau iaith Gymraeg yn hanfodol ar gyfer y swydd. Darllenwch y disgrifiad swydd am yr union lefel sy'n ofynnol ar gyfer y rôl swydd hon. Y Manteision - Cyflog o £26,403 - £29,064 y flwyddyn - Cynllun pensiwn - Ap Llesiant 360, gan gynnwys mynediad at feddyg teulu, cymorth iechyd meddwl ac adnoddau ffitrwydd - Gostyngiadau a rhaglenni cymorth ariannol - Y cyfle i weithio mewn ardal o harddwch naturiol eithriadol Y Rôl Fel Technegydd Cymorth Systemau Gwybodaeth, byddwch yn darparu cymorth TG hanfodol, gan gynnal systemau a chyfarpar cyfrifiadurol i sicrhau bod ein gweithrediadau'n rhedeg yn esmwyth. Byddwch yn gosod, cynnal a chefnogi caledwedd a meddalwedd bwrdd gwaith, gan ddarparu cymorth technegol rheng flaen i wneud diagnosis o ddiffygion a'u datrys wrth gynorthwyo defnyddwyr gydag ymholiadau system o ddydd i ddydd. Yn ogystal, byddwch yn cefnogi ein defnydd o GIS trwy gynnal a gwella data gofodol, sicrhau cywirdeb ac ansawdd, a chynhyrchu mapiau ac adroddiadau yn ôl yr angen. Bydd eich rôl hefyd yn cynnwys: - Creu mapiau, cynlluniau ac adroddiadau gan ddefnyddio offer GIS - Rheoli nwyddau traul TG a lefelau stoc - Cynnal profion PAT - Darparu hyfforddiant TG sylfaenol i staff ac Aelodau Amdanoch Chi I gael eich ystyried yn Technegydd Cymorth Systemau Gwybodaeth, you will need: - Y gallu i gyfathrebu yn y Gymraeg a'r Saesneg - Profiad gyda MS Office a meddalwedd cyffredinol - Profiad gyda chaledwedd - Profiad gyda systemau GIS a GPS - Cymhwyster neu brofiad perthnasol o systemau gwybodaeth - Trwydded yrru lawn, ddilys Gall y swydd hon olygu gweithio'n achlysurol gyda'r nos ac ar benwythnosau. Y dyddiad cau ar gyfer y rôl hon yw 13 Ebrill 2026. Gall sefydliadau eraill alw'r rôl hon yn Dechnegydd Cymorth TG, Technegydd Cymorth Llinell Gyntaf, Technegydd Cymorth Llinell Gyntaf, Dadansoddwr Cymorth TG, Technegydd TG, Technegydd Cymorth Systemau TG, Dadansoddwr Cymorth Systemau TG, Technegydd Cymorth Penbwrdd, Technegydd Desg Wasanaeth, neu Dechnegydd Desg Gymorth. Felly, os ydych chi'n barod i gymryd eich cam nesaf fel Technegydd Cymorth Systemau Gwybodaeth, gwnewch gais trwy'r botwm a ddangosir. Mae'r swydd wag hon yn cael ei hysbysebu gan Webrecruit. Gwasanaethau Asiantaeth Gyflogaeth yw'r gwasanaethau a hysbysebir gan Webrecruit. Information Systems Support Technician Penrhyndeudraeth, Gwynedd (with travel between sites) About Us Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people. We are now looking for an Information Systems Support Technician to join us on a full-time, permanent basis, working 37 hours per week. Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role. The Benefits - Salary of £26,403 - £29,064 per annum - Pension scheme - 360 Wellbeing App, including GP access, mental health support, and fitness resources - Discounts and financial support programs - The chance to work in an area of outstanding natural beauty The Role As an Information Systems Support Technician, you will provide essential IT support, maintaining computer systems and equipment to ensure the smooth running of our operations. You will install, maintain and support desktop hardware and software, providing first-line technical support to diagnose and resolve faults while assisting users with day-to-day system queries. In addition, you will support our use of GIS by maintaining and improving spatial data, ensuring accuracy and quality, and producing maps and reports as required. Your role will also involve: - Creating maps, layouts and reports using GIS tools - Managing IT consumables and stock levels - Carrying out PAT testing - Delivering basic IT training to staff and Members About You To be considered as an Information Systems Support Technician, you will need: - The ability to communicate in Welsh and English - Experience with MS Office and general software - Experience with hardware - Experience with GIS and GPS systems - A relevant qualification or experience of information systems - A full, valid driving licence This post may involve occasional work during evenings and weekends. The closing date for this role is 13th April 2026. Other organisations may call this role IT Support Technician, 1st Line Support Technician, First Line Support Technician, IT Support Analyst, IT Technician, IT Systems Support Technician, IT Systems Support Analyst, Desktop Support Technician, Service Desk Technician, or Helpdesk Technician. So, if you're ready to take your next step as an Information Systems Support Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

IT Support Technician Manchester - 5 days a week on-site 3 month contract £120 per day (inside IR35) Our client is currently hiring for a IT Support Technician to join a dynamic team supporting a well-established client based in Manchester. This is an excellent opportunity for someone with strong helpdesk and desktop support experience to make an immediate impact. Key Responsibilities: Act as the first point of contact for IT-related queries via phone, email, and ticketing system. Diagnose and resolve hardware, software, and network issues. Support Windows 10/11 environments Maintain accurate documentation of support requests and resolutions. Collaborate with other IT team members to ensure smooth operations. Requirements: Previous experience in a 1st Line Support or Desktop Support role. Strong troubleshooting skills across hardware, software, and networking. Experience with PC builds and deployments. Familiarity with Windows OS, and basic networking concepts. Excellent communication and customer service skills. Ability to work independently and manage time effectively.

Computer Repair Engineer Location: Droitwich Salary : from £30,000 - £35,000 per annum, dependant on skillset and experience. Vacancy Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. Greensafe IT is seeking an experienced and driven Senior Engineer to join a team of hardware repair technicians within our Internal Engineering department. The ideal candidate will have worked in a repair role for a minimum of 2 years, ideally in a supervisory position. The role will take ownership of some of the daily operational tasks, ensuring work schedules are met, repairs are performed to the highest quality standards, and opportunities for process improvement are identified and implemented. This is a hands-on role that combines technical expertise with supervisory responsibilities. We are seeking an individual with a mature mindset, energy and drive who can bring their skills to further enhance this growing department. For those who can apply themselves to overachieving will come opportunities for development within the business. Key Responsibilities: Supervise and mentor (where necessary) a team of IT hardware repair technicians, providing guidance, training, and support. Perform daily technical tasks including diagnosing of hardware faults, identifying what parts are required for repair (laptops, phones etc), assessing cosmetic damage, raising warranties, completing repairs. Ensure the team adheres to company policies, standards, and safety protocols. Foster a collaborative and motivated work environment, encouraging professional growth within the team. Plan and coordinate the daily schedule of repair tasks, ensuring deadlines and customer requirements are met. Monitor workloads and allocate resources effectively to optimize productivity. Serve as the escalation point for complex technical issues and provide hands-on support as needed. Ensure all repairs are completed to the highest standards, meeting or exceeding customer expectations. Conduct regular quality checks and audits on completed work. Develop and implement best practices to maintain and improve service quality. Identify inefficiencies and bottlenecks within repair workflows and propose actionable solutions. Collaborate with management to implement process improvements that enhance operational efficiency. Stay updated on industry trends and emerging technologies to continuously refine repair techniques and practices. Maintain accurate records of repair activities, team performance, and quality metrics. Prepare and deliver regular reports on team productivity, repair outcomes, and process enhancements. Competencies & Behaviours: Excellent organisational and time-management skills, with the ability to prioritise tasks and meet deadlines. Strong communication skills, both verbal and written, to interact effectively with team members and stakeholders. A positive and calm mindset Proficiency in diagnostic tools, repair equipment, and relevant software applications. A proactive and solution-oriented mindset with a keen eye for detail. 2 years minimum in a hardware repair role Supervisor/Team Lead experience is highly desirable Certifications such as CompTIA A+, Network+, or equivalent are highly advantageous. Proven experience in IT hardware repair, with strong technical skills and a thorough understanding of IT systems and devices. Strong analytical skills to assess trends and make data-driven decisions. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for GreenSafe IT, please do not hesitate to apply.

Our client is a multi-award-winning organisation listed on the London Stock Exchange and recognised as one of the UK's top 25 managed service technology providers. With consistent year-on-year growth, they offer excellent career development opportunities within a forward-thinking, customer-focused environment. The role Our client is seeking an ambitious and customer-focused IT Service Technician to support their school customers. This is a fast-paced and varied position where the successful candidate will be embedded within schools, acting as the on-site IT Technician. The role involves visiting multiple school sites throughout the week, delivering both scheduled and reactive support. Flexibility is essential, as priorities may change at short notice to meet business and client needs. This opportunity is ideal for someone who enjoys problem-solving, working independently, and gaining exposure to a wide range of IT environments. Key responsibilities: Customer Support Attend school sites to provide on-site IT support Act as the primary IT Technician for assigned schools Troubleshoot and resolve issues raised both on-site and via support systems Contribute to project or support work when not engaged on-site Customer Satisfaction Take ownership of support issues from allocation through to resolution Maintain clear and regular communication with customers Ensure all work is completed to a high standard or provide clear next steps Documentation & Processes Maintain accurate and up-to-date documentation of systems and activities Record all work within the support system to ensure transparency Follow company and client processes to deliver a consistent, high-quality service Key duties include: Provide 1st line IT support to end users Set up, deploy, and re-image desktops and hardware Maintain antivirus protection and Microsoft security updates Install and configure software in line with licensing requirements Support networking infrastructure (LAN/WAN, DHCP, DNS, switches) Configure and maintain printers and peripheral devices Manage user accounts, permissions, and profiles (Active Directory) Maintain IT asset registers and inventory Support teaching staff with classroom technology Perform general maintenance, troubleshooting, and system housekeeping Liaise with 2nd line support on server-related issues Manage backups, licences, and network security Act as a liaison between school leadership and our client Identify opportunities for service improvements and additional services Essential skills and experience: Strong background in IT support Proven troubleshooting and problem-solving ability Experience with Microsoft Office (Access desirable) Knowledge of mobile technologies (Android & iOS) Networking fundamentals (LAN, WAN, DHCP, DNS, switching) Active Directory and Group Policy experience Experience supporting Windows operating systems and servers Understanding of filtering and safeguarding software Ability to diagnose hardware and software issues Strong communication and organisational skills Ability to prioritise workload effectively Must have prior education experience Desirable Skills Experience with Windows Server Knowledge of SQL Server (triggers, stored procedures) Experience with Cisco Meraki and WatchGuard Virtualisation technologies (VMware or Hyper-V) Backup solutions such as Veeam Requirements Full UK Driving Licence Enhanced DBS certification Feel free to apply if you meet the criteria

About the Role We're working with a well-established client who is looking to add an IT Support Technician to their team, based in Rayleigh, Essex. We've partnered with this company for over six years and placed 46 IT professionals with them. 32 are still there today, which says a lot. They're ambitious, growing steadily, and they genuinely invest in people who want to develop their careers. This is a great opportunity for someone who has already built a solid foundation in IT support and is now looking to continue developing their skills in a stable, supportive environment. The business values reliability, strong customer service, and people who take pride in delivering a great support experience. This role is fully site-based in Rayleigh, with no travel between offices, so you do not need your own car for this position. You'll be joining the on-site team and playing a key role in supporting users with their day-to-day IT needs. IT Support Technician - what will you be doing day to day? You'll be providing hands-on IT support to internal users, helping to ensure systems, devices, and software are running smoothly. This is a varied support role where you'll be involved in resolving technical issues, setting up equipment, and supporting users across the Microsoft environment. You'll be supporting: End-user devices Microsoft-based systems and applications User accounts and access issues Hardware and software support You'll work closely with the wider team, building strong relationships with users and becoming a trusted point of contact for technical support on site. IT Support Technician - key responsibilities: Managing support tickets and service requests through to resolution Troubleshooting desktop, laptop, and general system issues both remotely and in person Supporting users with hardware, software, and Microsoft application queries Setting up and configuring new devices for users Keeping the ticketing system updated with clear and accurate notes Assisting with routine IT maintenance and basic administration tasks Delivering a high level of customer service to users at all levels Working closely with the wider IT team to ensure smooth day-to-day operations IT Support Technician - what they're looking for: At least 6 months' experience in an IT support role Strong knowledge of the Microsoft stack Good experience supporting Windows environments and Microsoft applications Strong communication skills and confidence supporting users of all technical abilities A proactive attitude and willingness to learn Someone reliable, approachable, and happy working as part of an on-site team Tech you'll be working with: Windows 10 / Windows 11 Microsoft 365 Active Directory Outlook Teams Basic desktop and hardware support

An automotive component manufacturer with sites across Europe requires an IT Service Desk Analyst to act as the first point of contact for all IT users within the automotive manufacturing organisation. The ideal candidate will have proven IT system knowledge. Commutable from: St Helens, Warrington, Halewood, Liverpool, Prescot, Knowsley, Widnes Salary: £28,000 - £33,000 p.a. Suitable for: IT Support Analyst, Service Desk Technician, Help Desk Analyst, IT Help Desk Technician, Desktop Support Analyst, Technical Support Analyst, IT Support Technician, First Line Support Analyst (1st Line Support), Help Desk Support Technician The Role Reporting into the IT Manager you will have the following duties: - Incident and request management logging and tracking user issues ensuring all incidents are assigned with the correct priority. - Technical support resolve common IT issues with hardware, software and network connectivity. - User access management The creation and deletion of user accounts. The Person Educated to a minimum of CompTIA level you will have the following experience: - A basic understanding of IT concepts with a willingness to develop deeper technical competence. - Proven ability to own tasks and see them through to completion. - Willingness to travel between your main site in the North West to the sister plant in the West Midlands. To apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details.

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to Microsoft Endpoint Configuration Manager / System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.

IT Support Analyst Bristol £35,000 - £40,000 DOE Manufacturing Environment On-Site Role Career Development Opportunity A rapidly growing manufacturer based in Bristol is seeking an IT Support Technician to join their team in a newly created position. This is a hands-on, site-based role offering real autonomy and long-term technical development. You'll act as the first point of contact for IT support across the business, ensuring the smooth operation of desktops, networks, servers, and manufacturing IT systems. This role is ideal for someone who enjoys working in a fast-paced, IT-dependent environment and wants to expand their skills in SQL, JavaScript, and ERP systems. Key Responsibilities Provide on-site IT support for desktops, laptops, mobile devices/scanners and printers Troubleshoot hardware, software, connectivity, VPN, WAN and user access issues Support Microsoft 365 and end-user applications including ERP Act as first responder for IT incidents and system outages Support manufacturing/shop-floor IT systems Liaise with Managed Service Provider (MSPs) to escalate and resolve complex issues Maintain accurate documentation and ticket updates Assist with ERP user setup, support and documentation Required Skills & Experience Proven experience in an IT Support Technician, IT Support Analyst, or similar role Strong knowledge of Windows environments and Microsoft 365 Experience supporting desktops, laptops, printers and networked devices Understanding of client/server networking, VPNs, WANs Experience in a manufacturing or food production environment (desirable) ERP system user administration experience (desirable) Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Development Opportunity This role offers genuine career progression. You will have the opportunity to develop skills in: SQL JavaScript ERP systems Working alongside MSPs on infrastructure and development projects

Job Title: Senior IT Technician Location: Waterlooville, Hampshire Salary: 27,780 per annum Job Type: Permanent, Full time, 52 weeks per year Working Hours: 37 hours per week, Monday to Thursday 08.30am-16.30pm and Friday 08.30am to 15.30pm (unpaid lunch break of 30 mins each day) About the role: The Governors are seeking to appoint a Senior IT Technician to join our hardworking, committed and enthusiastic IT Support team. The Senior IT Technician's role is to support the IT Support Team in the day-to-day delivery of high-quality IT services to the school. Working as part of a small team supporting a Secondary school and Sixth form college in Waterlooville and two primary schools in Portsmouth, our team supports 2,000 users and 1,200 windows devices, network infrastructure, printers, photocopiers and classroom equipment as well as CCTV, telephone system and sound and lighting equipment. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. Key Responsibilities: The primary responsibilities of the role are: Network Maintenance - You will maintain network integrity and security by managing user lifecycles through Active Directory and Office 365, performing routine hardware maintenance, and overseeing firewall policies and system imaging to ensure a stable, updated environment. IT Support Helpdesk - You will manage and configure a diverse range of school-wide systems, spanning core networking, security, MDM, and multimedia while ensuring all support incidents and change requests are documented in strict accordance with team SLAs. Take ownership of support incidents - You will provide proactive, friendly technical support by efficiently managing the full ticket lifecycle from active listening and rapid resolution to clear communication and escalation when necessary, ensuring high user satisfaction. Asset Management - You will be responsible for the full lifecycle of IT and A/V infrastructure, from high-standard installation and inventory management to proactive maintenance and warranty support. Other IT Responsibilities such as setting up and operating AV equipment, assisting with out of hours school events and more. Please note this is not an exhaustive list and a full information pack with a full list of responsibilities can be found on our website. About You: Essential: 4 GCSEs (or equivalent) C and above (including Maths and English) Level 3 (or equivalent) in IT Infrastructure (or similar) Ability to work in sympathy with the ethos of the school Good verbal and written communication skills and ability to relate well to children and adults Ability to effectively use ICT packages (Office Suite and email) Displays commitment to the protection and safeguarding of children and young people Excellent communication skills Well-developed interpersonal skills Confidence Ability to see a project or task through to a successful conclusion Imagination and vision Strong commitment to team- working and partnership The following would be desirable: Knowledge of IT systems and software Ability to use relevant equipment / resources and technology A level education or beyond Willingness to train as Fire Warden/First aider The duties and responsibilities in this job description are not restrictive and the post-holder will be required to undertake other reasonable duties as requested by the line manager. Please note all staff will be required to complete and obtain a clear Enhanced DBS Benefits: Generous pension scheme Access to the canteen serving delicious home made hot and cold food An active staff association which organises staff socials throughout the year and an emphasis on staff well-being Additional Information: Closing date: Sunday 22nd February 2026 5pm Interviews: Week commencing 23rd February 2026 Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with previous job titles and experience of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, Support Engineer, Support Technician, Desk Support, IT Support Technician, IT Support Engineer, may also be considered for this role.

IT Technician - 1st & 2nd Line Support Camberley 26,777 - 28,686 + Generous pension days holiday + ongoing training & development + recognition policies+ staff discount platform + free on-site parking + occupational sick pay+ family-friendly policies + work-life balance Are you currently working in IT support, providing first or second line support in a school or business environment? Would you like to join a forward-thinking organisation where you can grow your technical skills, work with excellent IT infrastructure, and be part of a collaborative, high-performing team? This school trust are a forward-thinking organisation that embraces digital innovation to enhance learning and operations. They are passionate about giving staff opportunities to develop professionally, make a real impact, and contribute to an environment that supports students and staff alike. In this role, you'll provide first and second line IT support, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. You'll work closely with the IT Lead and support teams to deliver high-quality technical support, troubleshoot issues, maintain hardware and software, and assist with projects that enhance IT infrastructure. This role is ideal for someone with first line experience who wants to develop second line skills. This is a fully onsite role, you will be in Camberly every day. This is an excellent opportunity to join a forward-thinking, digitally innovative organisation, work with a collaborative team, develop your technical skills, and play a key part in supporting users and operations. You'll be contributing to a high-performing environment while developing your own career in IT support. The role- Respond to service desk tickets within agreed timeframes Support installation, configuration, commissioning, and maintenance of IT systems and software Monitor and maintain hardware in good working order, performing basic repairs as needed Assist in troubleshooting and resolving IT issues to ensure minimal disruption Support the implementation of IT projects and initiatives Promote safe and secure IT use and contribute to safeguarding compliance The Person Experience in first line IT support, with the willingness and drive to develop second line support skills Strong technical knowledge and problem-solving ability Professional, proactive, and collaborative approach Confident working independently and as part of a team Reflective, optimistic, and aspirational mindset aligned with a culture of innovation, inclusivity, and excellence Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

IT Helpdesk Technician Derby Permanent £27,000 Base + Benefits IT Helpdesk Technician needed for an established + expanding IT solutions business based in Derby . This is a permanent, full-time position working on site from the company's head office in Derby . Start ASAP ideally in March/April 2026. Prior experience of working in an IT Support, Helpdesk, or Service Desk role including repairing / supporting IT equipment and hardware. Key skills, experience + duties will include: Providing remote IT Helpdesk Support to customers by phone, email + chat. Hardware diagnostics, repairing returned hardware, testing + configuring bespoke software solutions. Liaising with suppliers to manage stock, managing shipping, dispatch + logistics. Working knowledge of Windows + Android operating systems, MS Office + CRM systems preferred. Experience of EPOS systems + related hardware is advantageous but not essential. Soft Skills: logical, work ethic, eye for detail, organisation, prioritisation, communication, self-motivated, collaborative. Out of Hours support on a team rota basis (typically 1 week in 5). Benefits include: 25 days holiday (plus BHs) + day off on your birthday + pension + life insurance + health care + OOH bonus + More!

Job Title: IT Field Engineer Education Sector Location: Hull and surrounding area (multiple sites) Salary: £28,000 to £32,000 depending on experience Benefits: Car Allowance, Mileage, Birthday off, Training and more Contract: Full-time, Permanent Hours: Monday to Friday IT Field Engineer School ICT Support Many IT engineers supporting schools end up covering huge areas and constantly firefighting issues across dozens of sites. This role offers something different. You ll work with the same group of schools across the Hull and surrounding area, getting to know their systems, building relationships with staff, and helping keep their IT running smoothly. You ll be working with the same schools regularly, so you re not constantly travelling to new sites or walking into unfamiliar environments. You ll also be backed by a dedicated service desk team and joining a specialist education IT provider that has supported schools for over 20 years. This is a field-based role supporting primary and secondary schools across the Hull and surrounding area. It s a great fit for someone who enjoys working directly with people, solving problems face to face and being trusted to manage their own day. What you ll be doing: Providing regular on-site IT support across multiple school locations. Responding to issues with devices, networks, AV equipment and classroom technology. Installing and configuring hardware, software and systems. Supporting Windows 11, Office 365, Windows Server and networking equipment. Collaborating with the service desk to keep tickets moving and ensure quick resolutions. Offering friendly, jargon-free support to teaching and administrative staff. What we re looking for: Previous or current experience providing IT support in a school or education setting. A friendly, calm approach with strong communication skills. Solid technical knowledge across Windows, Office 365 and networking. Confidence supporting AV equipment and classroom devices. Someone happy to travel between school sites as part of their role. A full UK driving licence and access to your own vehicle. What s on offer: Starting salary between £28,000 and £32,000 depending on experience. £3,000 annual car allowance. All business mileage and expenses paid. 24 days holiday plus bank holidays. Your birthday off, fully paid. Company pension scheme. Perkbox employee rewards platform. Funded training and ongoing development. Regular performance reviews with linked salary progression. Supportive, friendly team with regular socials. This is a great opportunity to join a business that understands how important IT is to schools and how valuable great engineers are to keeping things running. If you ve got education sector experience, enjoy variety in your day and want to be part of a company that values your work, we d love to hear from you. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer. We will contact all applicants to confirm the outcome. If you're shortlisted, we ll be in touch to talk through the next steps. IT Field Engineer, School ICT Support, Education IT Engineer, IT Technician Schools, MSP Engineer, Field IT Support, Office 365, Windows Server, Networking, AV Support, Hull IT Jobs, East Yorkshire IT, School Network Support, Kingston upon Hull, HU postcode.