Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
30/01/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Reigate and Banstead Borough Council
Reigate, Surrey, UK
Job Title: Digital Services & Systems Team Leader
Location of work: Town Hall, Reigate
Salary: TS1 Pay scales £48075 to £62004
Basis: Permanent, Full time
Are you ready to make a real impact in shaping the digital future of local government? We’re seeking a proactive and innovative Digital Services & Systems Team Leader to join our ICT department. This is a hands-on team leader role, ideal for a self-starter who thrives on driving digital transformation and operational excellence.
About the Role
As the Digital Services & Systems Team Leader, you will:
Lead a team of three Business Improvement Analysts and three System Support Analysts.
Develop and maintain a forward-looking, agile business application architecture to support council services.
Contribute to ICT strategy, ensuring compliance with national and local standards.
Manage team resourcing, external partnerships and problem escalation.
Key Responsibilities
Drive digital transformation initiatives, including service design, form building, and automation.
Champion user-centred design and accessibility across all digital services.
Foster a culture of innovation, continuous improvement, and cross-departmental collaboration.
Evaluate proposals for new systems and enhancements, prioritizing based on ROI and strategic fit.
Oversee the development of online forms using low-code platforms (e.g., Granicus govService), HTML/CSS, and API integration.
Support systems administration for both legacy and modern cloud platforms.
Plan and coordinate software rollouts, including governance, training, and change communication.
Lead the adoption and rollout of collaboration platforms such as Microsoft Teams and SharePoint and encourage their use to enhance productivity.
What We’re Looking For
Proven experience in digital services, systems leadership, or ICT project management.
Strong analytical, problem-solving, and communication skills.
Experience with digital transformation, automation, and user-centred design.
Ability to manage multiple priorities and foster cross-functional collaboration.
Commitment to continuous improvement and innovation.
Join us as we embark on our journey to become a larger unitary authority in Surrey. Play a pivotal role in shaping the council’s digital landscape, making a difference for our community and colleagues alike. Apply today to lead our digital journey!
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: Tuesday 6 January 2026
Interview date: Monday 19 January 2026
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Local Government Reorganisation
Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.
Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead
See ' Who we are ' as a council, to find out more about us.
11/12/2025
Full time
Job Title: Digital Services & Systems Team Leader
Location of work: Town Hall, Reigate
Salary: TS1 Pay scales £48075 to £62004
Basis: Permanent, Full time
Are you ready to make a real impact in shaping the digital future of local government? We’re seeking a proactive and innovative Digital Services & Systems Team Leader to join our ICT department. This is a hands-on team leader role, ideal for a self-starter who thrives on driving digital transformation and operational excellence.
About the Role
As the Digital Services & Systems Team Leader, you will:
Lead a team of three Business Improvement Analysts and three System Support Analysts.
Develop and maintain a forward-looking, agile business application architecture to support council services.
Contribute to ICT strategy, ensuring compliance with national and local standards.
Manage team resourcing, external partnerships and problem escalation.
Key Responsibilities
Drive digital transformation initiatives, including service design, form building, and automation.
Champion user-centred design and accessibility across all digital services.
Foster a culture of innovation, continuous improvement, and cross-departmental collaboration.
Evaluate proposals for new systems and enhancements, prioritizing based on ROI and strategic fit.
Oversee the development of online forms using low-code platforms (e.g., Granicus govService), HTML/CSS, and API integration.
Support systems administration for both legacy and modern cloud platforms.
Plan and coordinate software rollouts, including governance, training, and change communication.
Lead the adoption and rollout of collaboration platforms such as Microsoft Teams and SharePoint and encourage their use to enhance productivity.
What We’re Looking For
Proven experience in digital services, systems leadership, or ICT project management.
Strong analytical, problem-solving, and communication skills.
Experience with digital transformation, automation, and user-centred design.
Ability to manage multiple priorities and foster cross-functional collaboration.
Commitment to continuous improvement and innovation.
Join us as we embark on our journey to become a larger unitary authority in Surrey. Play a pivotal role in shaping the council’s digital landscape, making a difference for our community and colleagues alike. Apply today to lead our digital journey!
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: Tuesday 6 January 2026
Interview date: Monday 19 January 2026
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Local Government Reorganisation
Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.
Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead
See ' Who we are ' as a council, to find out more about us.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Ernest Gordon Recruitment Limited
Reading, Oxfordshire
Business Development Manager (Automotive Detailing Products) 50,000 - 55,000 OTE + Uncapped Commission + Company Car + Progression + Product Training + Remote Position + Weekdays Only + Benefits Milton Keynes / Reading / M3 Corridor Are you a keen salesperson with experience in B2B sales looking to join a well-established company that offers a lucrative earning potential with uncapped commission and a company car? Are you a car salesperson looking for a healthier work life balance, in a role that is weekdays only and offers autonomy in a field based position? This company was established over three decades ago and since then has grown its successful operation to a national level. The company are a chemical manufacturer that primarily distribute automotive products to car dealerships and garages across the UK. In this role the suitable candidate will be expected to generate their own leads and visit client sites to bolster the sales pipeline of the business. You will be covering a patch that encompasses Milton Keynes to Southampton. This role would suit a car salesperson, who has experience in cross selling automotive detailing products, that is now looking for a weekdays only role for a healthier work life balance. The Role: 8:30 - 5 Monday - Friday Travel to car dealerships and garages from Milton Keynes to Southampton to West London to Basingstoke Carry out account management and work to maintain existing relationships with clients Conduct your own research and develop new leads to bring first time clients to the pipeline Report to the Sales Manager frequently to ensure targets are being met Preserve an efficient CRM to allow for transparency across the business The Person: Experience in car sales Experience in B2B, field sales Full UK Driving License Job Reference: BBBH24150b Key Words: Business, Development, Executive, Chemicals, Automotive, Milton Keynes, Reading, Basingstoke, West London, Winchester, Southampton We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
13/03/2026
Full time
Business Development Manager (Automotive Detailing Products) 50,000 - 55,000 OTE + Uncapped Commission + Company Car + Progression + Product Training + Remote Position + Weekdays Only + Benefits Milton Keynes / Reading / M3 Corridor Are you a keen salesperson with experience in B2B sales looking to join a well-established company that offers a lucrative earning potential with uncapped commission and a company car? Are you a car salesperson looking for a healthier work life balance, in a role that is weekdays only and offers autonomy in a field based position? This company was established over three decades ago and since then has grown its successful operation to a national level. The company are a chemical manufacturer that primarily distribute automotive products to car dealerships and garages across the UK. In this role the suitable candidate will be expected to generate their own leads and visit client sites to bolster the sales pipeline of the business. You will be covering a patch that encompasses Milton Keynes to Southampton. This role would suit a car salesperson, who has experience in cross selling automotive detailing products, that is now looking for a weekdays only role for a healthier work life balance. The Role: 8:30 - 5 Monday - Friday Travel to car dealerships and garages from Milton Keynes to Southampton to West London to Basingstoke Carry out account management and work to maintain existing relationships with clients Conduct your own research and develop new leads to bring first time clients to the pipeline Report to the Sales Manager frequently to ensure targets are being met Preserve an efficient CRM to allow for transparency across the business The Person: Experience in car sales Experience in B2B, field sales Full UK Driving License Job Reference: BBBH24150b Key Words: Business, Development, Executive, Chemicals, Automotive, Milton Keynes, Reading, Basingstoke, West London, Winchester, Southampton We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Quickline Communications
Eppleworth, North Humberside
Lead Data Engineer We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Lead Data Engineer to build and strengthen the foundations of our data platform, delivering reliable pipelines, governed, high-quality data products that teams across Sales, Network, Customer Experience, Finance and Operations can trust. If building robust, production-grade data systems motivates you, and seeing trusted data improve how a business performs gives you a sense of achievement, we d be very interested in learning more about your experience and expertise. Here s why you ll love this role - Build and own core data engineering foundations in a business where data is becoming central to operational performance and decision making. - Design and deliver reliable ingestion and transformation pipelines that reduce failures and multiple versions of the truth . - Create trusted, well modelled datasets that underpin executive KPIs and operational dashboards across the organisation. - Improve platform maturity: environments, testing, monitoring, documentation, and release practices that make delivery safer and faster. - Work closely with IT, Systems Development and business teams to align system changes with data flows and change control. - Be part of a data function that s building towards a modern, governed single source of truth with clear ownership and quality expectations. Here s why you ll be great in this role - Extensive hands-on data engineering experience within complex, high-growth or technology-led organisations, including building data platforms from inception to production. - Proven track record of transforming fragile or fragmented pipelines into trusted, governed, production-grade data platforms through practical engineering improvements. - Strong expertise across the full data engineering lifecycle: data ingestion, transformation and modelling, and enabling consumption through BI layers and semantic models. - Deep hands-on experience with modern cloud data platforms, including best practices for testing, monitoring, environments, deployment, and data quality management across pipelines and upstream systems. - Experienced leader and communicator, capable of building and developing high-performing data engineering teams while clearly explaining trade-offs and delivery decisions to non-technical stakeholders. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
13/03/2026
Full time
Lead Data Engineer We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Lead Data Engineer to build and strengthen the foundations of our data platform, delivering reliable pipelines, governed, high-quality data products that teams across Sales, Network, Customer Experience, Finance and Operations can trust. If building robust, production-grade data systems motivates you, and seeing trusted data improve how a business performs gives you a sense of achievement, we d be very interested in learning more about your experience and expertise. Here s why you ll love this role - Build and own core data engineering foundations in a business where data is becoming central to operational performance and decision making. - Design and deliver reliable ingestion and transformation pipelines that reduce failures and multiple versions of the truth . - Create trusted, well modelled datasets that underpin executive KPIs and operational dashboards across the organisation. - Improve platform maturity: environments, testing, monitoring, documentation, and release practices that make delivery safer and faster. - Work closely with IT, Systems Development and business teams to align system changes with data flows and change control. - Be part of a data function that s building towards a modern, governed single source of truth with clear ownership and quality expectations. Here s why you ll be great in this role - Extensive hands-on data engineering experience within complex, high-growth or technology-led organisations, including building data platforms from inception to production. - Proven track record of transforming fragile or fragmented pipelines into trusted, governed, production-grade data platforms through practical engineering improvements. - Strong expertise across the full data engineering lifecycle: data ingestion, transformation and modelling, and enabling consumption through BI layers and semantic models. - Deep hands-on experience with modern cloud data platforms, including best practices for testing, monitoring, environments, deployment, and data quality management across pipelines and upstream systems. - Experienced leader and communicator, capable of building and developing high-performing data engineering teams while clearly explaining trade-offs and delivery decisions to non-technical stakeholders. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Job Title: Project Manager - OpTel Telecoms Networks Refresh Location: Warwick (at least 1 day per week onsite; hybrid working possible) Department: CNI Portfolio / Project Delivery Reporting To: Programme Director / PMO Role Purpose As a Project Manager, you will be responsible for delivering OpTel Telecoms Networks Refresh projects within the CNI Portfolio, ensuring outcomes are achieved to agreed time, cost, and quality standards. You will manage the full project lifecycle-from approval through handover into service-while leading internal and external teams, managing approved suppliers, budgets, and stakeholder expectations. This role will focus on updating telephony systems in substations, migrating from Dell legacy systems, and introducing satellite communications solutions, ensuring network reliability and operational continuity. You will leverage your expertise in telecommunications networks and, ideally, Critical Network Infrastructure (CNI), to ensure project delivery aligns with organisational goals and maximises revenue and margin opportunities. Key Responsibilities Deliver agreed project outcomes through effective project management, leadership, governance, and collaboration. Perform quality assurance of supplier schedules, plans, and performance; report on overall project status. Produce progress reports and schedule updates for stakeholders, project teams, and technical teams. Work closely with the Programme Director, PMO, programme managers, delivery teams, planners, and resource managers to optimise delivery approaches. Liaise with stakeholders, senior staff, contractors, and suppliers to ensure all on-site requirements are met. Review engineering activities and initiate corrective actions as required. Collaborate with PMO to maintain frameworks for measuring project metrics and data collection. Ensure project delivery teams comply with applicable practices, policies, performance standards, and operational specifications. Uphold quality and safety standards, ensuring outcomes meet regulatory and organisational requirements. Oversee migration of telephony from Dell systems and introduction of satellite communications in substations. Required Skills & Qualifications Proven experience in telecommunications network project delivery; network experience is essential. Ideally, experience in Critical Network Infrastructure (CNI) projects. Demonstrated leadership, communication, and stakeholder engagement skills. Experience leading multi-disciplinary teams in complex project environments. Sound knowledge of project management methodologies and delivery practices. Ability to resolve technical and network engineering issues across stakeholders to support milestone delivery. In-depth knowledge of network systems, telephony solutions, and the ability to adopt/support new technical solutions, including satellite communications. Strong organisational, time management, decision-making, and documentation skills. Experience in strategic, investment, and product planning to align projects with business strategy. Experience working within a matrixed organisation, with a focus on delivering results. Good understanding of financial management, benefits management, and realisation linked to business outcomes. Relevant Project Management Professional (PMP) or PRINCE2 certification preferred. Desirable Skills Working knowledge of large programme/project delivery frameworks. Experience in mitigating BT End-of-Life infrastructure solutions. Experience of managing work in substation environments or similar operational settings. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Please email me
13/03/2026
Contractor
Job Title: Project Manager - OpTel Telecoms Networks Refresh Location: Warwick (at least 1 day per week onsite; hybrid working possible) Department: CNI Portfolio / Project Delivery Reporting To: Programme Director / PMO Role Purpose As a Project Manager, you will be responsible for delivering OpTel Telecoms Networks Refresh projects within the CNI Portfolio, ensuring outcomes are achieved to agreed time, cost, and quality standards. You will manage the full project lifecycle-from approval through handover into service-while leading internal and external teams, managing approved suppliers, budgets, and stakeholder expectations. This role will focus on updating telephony systems in substations, migrating from Dell legacy systems, and introducing satellite communications solutions, ensuring network reliability and operational continuity. You will leverage your expertise in telecommunications networks and, ideally, Critical Network Infrastructure (CNI), to ensure project delivery aligns with organisational goals and maximises revenue and margin opportunities. Key Responsibilities Deliver agreed project outcomes through effective project management, leadership, governance, and collaboration. Perform quality assurance of supplier schedules, plans, and performance; report on overall project status. Produce progress reports and schedule updates for stakeholders, project teams, and technical teams. Work closely with the Programme Director, PMO, programme managers, delivery teams, planners, and resource managers to optimise delivery approaches. Liaise with stakeholders, senior staff, contractors, and suppliers to ensure all on-site requirements are met. Review engineering activities and initiate corrective actions as required. Collaborate with PMO to maintain frameworks for measuring project metrics and data collection. Ensure project delivery teams comply with applicable practices, policies, performance standards, and operational specifications. Uphold quality and safety standards, ensuring outcomes meet regulatory and organisational requirements. Oversee migration of telephony from Dell systems and introduction of satellite communications in substations. Required Skills & Qualifications Proven experience in telecommunications network project delivery; network experience is essential. Ideally, experience in Critical Network Infrastructure (CNI) projects. Demonstrated leadership, communication, and stakeholder engagement skills. Experience leading multi-disciplinary teams in complex project environments. Sound knowledge of project management methodologies and delivery practices. Ability to resolve technical and network engineering issues across stakeholders to support milestone delivery. In-depth knowledge of network systems, telephony solutions, and the ability to adopt/support new technical solutions, including satellite communications. Strong organisational, time management, decision-making, and documentation skills. Experience in strategic, investment, and product planning to align projects with business strategy. Experience working within a matrixed organisation, with a focus on delivering results. Good understanding of financial management, benefits management, and realisation linked to business outcomes. Relevant Project Management Professional (PMP) or PRINCE2 certification preferred. Desirable Skills Working knowledge of large programme/project delivery frameworks. Experience in mitigating BT End-of-Life infrastructure solutions. Experience of managing work in substation environments or similar operational settings. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Please email me
Business Development Manager / Colchester / Salary up to £50,000 + OTE £70,000 We are seeking a confident, ambitious Business Development Manager to join a well-established, family-run Educational Supplies business based in Colchester. With over 50 years experience in the sector and a client base of more than 3,000 schools across the South of England, this is an exciting opportunity to take ownership of your own sales territory and make a real impact on business growth. This is a dynamic, dual-focused sales role, combining proactive telephone-based sales with face-to-face client visits. You will be responsible for building new relationships, expanding existing accounts, and driving revenue across a broad range of products, including exclusive, high-quality brands. This is an excellent opportunity to take ownership of your own sales territory, where you ll be rewarded for driving growth and building lasting customer relationships. The role would suit an experienced sales account manager who is used to consultative selling in a multi category environment and is hungry for sales development and career progression. Key Responsibilities of the Business Development Manager: Own and grow a dedicated sales territory, delivering on revenue targets Proactively engage with schools and educational institutions to generate new business Manage and develop existing accounts to maximise customer value and retention Build strong, lasting client relationships through a professional, consultative approach Monitor market trends and competitor activity to inform your sales strategy Report regularly on performance metrics including sales growth, margins, and pipeline About You Proven track record in sales, account management, or business development (3 5 years) Strong ability to generate new business and nurture existing client relationships Confident communicator, capable of engaging clients over the phone and in person Self-motivated, organised, and target-driven Commercially aware with strong negotiation skills Full UK driving licence (maximum 6 points) What We Offer Competitive salary up to £50,000 + generous commission (OTE up to £70,000) Generous commission structure with monthly, quarterly and annual bonuses Your own dedicated sales territory with a mix of new and established customers Comprehensive Sales Induction Programme, supported by both our in-house sales coach and external sales trainer Career progression through a tiered sales structure to more senior roles Ongoing coaching, training, and access to LinkedIn Learning The chance to work in a supportive, family-run business where your achievements are recognised and rewarded What s Next? If you re ambitious, motivated, and ready to take your sales career to the next level, apply now to join our team!
13/03/2026
Full time
Business Development Manager / Colchester / Salary up to £50,000 + OTE £70,000 We are seeking a confident, ambitious Business Development Manager to join a well-established, family-run Educational Supplies business based in Colchester. With over 50 years experience in the sector and a client base of more than 3,000 schools across the South of England, this is an exciting opportunity to take ownership of your own sales territory and make a real impact on business growth. This is a dynamic, dual-focused sales role, combining proactive telephone-based sales with face-to-face client visits. You will be responsible for building new relationships, expanding existing accounts, and driving revenue across a broad range of products, including exclusive, high-quality brands. This is an excellent opportunity to take ownership of your own sales territory, where you ll be rewarded for driving growth and building lasting customer relationships. The role would suit an experienced sales account manager who is used to consultative selling in a multi category environment and is hungry for sales development and career progression. Key Responsibilities of the Business Development Manager: Own and grow a dedicated sales territory, delivering on revenue targets Proactively engage with schools and educational institutions to generate new business Manage and develop existing accounts to maximise customer value and retention Build strong, lasting client relationships through a professional, consultative approach Monitor market trends and competitor activity to inform your sales strategy Report regularly on performance metrics including sales growth, margins, and pipeline About You Proven track record in sales, account management, or business development (3 5 years) Strong ability to generate new business and nurture existing client relationships Confident communicator, capable of engaging clients over the phone and in person Self-motivated, organised, and target-driven Commercially aware with strong negotiation skills Full UK driving licence (maximum 6 points) What We Offer Competitive salary up to £50,000 + generous commission (OTE up to £70,000) Generous commission structure with monthly, quarterly and annual bonuses Your own dedicated sales territory with a mix of new and established customers Comprehensive Sales Induction Programme, supported by both our in-house sales coach and external sales trainer Career progression through a tiered sales structure to more senior roles Ongoing coaching, training, and access to LinkedIn Learning The chance to work in a supportive, family-run business where your achievements are recognised and rewarded What s Next? If you re ambitious, motivated, and ready to take your sales career to the next level, apply now to join our team!
Our client are a long established family business since the early 1900's who manufacture and distribute solutions for the Construction industry. The company markets Acoustic flooring, wall solutions, thermal insulation, ground gas protection, condensation control, roofing and cladding products throughout the UK. They are now looking for a Business Development Manager to manage and develop both new and established business from Birmingham down to London. You will work alongside the RSM's and lead engaement on facade projects from conception to completion securing product specifications at design stage for consstruction membranes and provide technical guidance on compliance and performance. You will conduct CPD seminars as required and build and manage the project pipleines and record and track them to a final outcome. The ideal candidate will be able to absorb technical details easily as well as be experienced in selling through the appropriate channels. Idelly you will have had some exposure in one of the following sectors; Acoustics, Timber frame, Thermal Insulation, Roofing or the external building envelope.
13/03/2026
Full time
Our client are a long established family business since the early 1900's who manufacture and distribute solutions for the Construction industry. The company markets Acoustic flooring, wall solutions, thermal insulation, ground gas protection, condensation control, roofing and cladding products throughout the UK. They are now looking for a Business Development Manager to manage and develop both new and established business from Birmingham down to London. You will work alongside the RSM's and lead engaement on facade projects from conception to completion securing product specifications at design stage for consstruction membranes and provide technical guidance on compliance and performance. You will conduct CPD seminars as required and build and manage the project pipleines and record and track them to a final outcome. The ideal candidate will be able to absorb technical details easily as well as be experienced in selling through the appropriate channels. Idelly you will have had some exposure in one of the following sectors; Acoustics, Timber frame, Thermal Insulation, Roofing or the external building envelope.
We're recruiting for a Businesses Development Manager to join our well-established client within the architectural steelwork industry on a full time, permanent basis. Salary: 55,000 - 65,000 (depending on experience) plus car allowance. Hours: 07:45 - 16:45 Monday - Thursday and 07:45 - 14:15 on Friday. Benefits: company pension scheme, car allowance, life assurance, hybrid working options and early finish on Fridays. The Role: As a Business Development Manager, your main aim is to source, target and win new work for our client. The successful candidate will identify and build solid, high-level relationships with new business prospects in order to promote and sell range of products and services and meet targets. Key Responsibilities: To actively and professionally manage the entire sales cycle from lead generation and lead management to prospecting, arranging appointments, preparing proposals and presentations, negotiating, closing and handing over new business to the projects team with support from estimators. To effectively meet (and exceed) sales targets. To grow and enhance our clients reputation and profile among existing and potential customers, and to develop new business opportunities. To build, manage and maintain a substantial pipeline and to ensure that all pipeline activity is accurately documented and kept up to date in the CRM system. Work closely with projects teams to ensure that client requirements are being met and project managers are kept up to date with all relevant details surrounding that client. Able to deliver clear and concise ideas to internal and external stakeholders and produce top quality proposals and presentations. Implement, monitor and report on sales & marketing strategy and activities and provide relevant management information. Plan and manage internal communications and awareness of corporate direction, mission, aims and activities. Communicate and liaise with clients, production personnel, purchasing department and accounts department. Essential Requirements: Solid understanding of structural, secondary and architectural steelwork, markets and customers. Good understanding of architect and engineers drawing including structural calculations and CAD. Ability to build relationships with individuals at all business levels. Strong time management and planning skills, meticulous attention to detail and a proven ability to multi-task. Strong communication and planning skills. Excellent IT skills. Excellent financial and numerical skills. Good time management and organisational skills. Good knowledge and understanding of health & safety, financial and commercial matter. Full UK driving licence If you are looking for the next step in your career with a well-established and respected local company, then apply for this role now! S14 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
13/03/2026
Full time
We're recruiting for a Businesses Development Manager to join our well-established client within the architectural steelwork industry on a full time, permanent basis. Salary: 55,000 - 65,000 (depending on experience) plus car allowance. Hours: 07:45 - 16:45 Monday - Thursday and 07:45 - 14:15 on Friday. Benefits: company pension scheme, car allowance, life assurance, hybrid working options and early finish on Fridays. The Role: As a Business Development Manager, your main aim is to source, target and win new work for our client. The successful candidate will identify and build solid, high-level relationships with new business prospects in order to promote and sell range of products and services and meet targets. Key Responsibilities: To actively and professionally manage the entire sales cycle from lead generation and lead management to prospecting, arranging appointments, preparing proposals and presentations, negotiating, closing and handing over new business to the projects team with support from estimators. To effectively meet (and exceed) sales targets. To grow and enhance our clients reputation and profile among existing and potential customers, and to develop new business opportunities. To build, manage and maintain a substantial pipeline and to ensure that all pipeline activity is accurately documented and kept up to date in the CRM system. Work closely with projects teams to ensure that client requirements are being met and project managers are kept up to date with all relevant details surrounding that client. Able to deliver clear and concise ideas to internal and external stakeholders and produce top quality proposals and presentations. Implement, monitor and report on sales & marketing strategy and activities and provide relevant management information. Plan and manage internal communications and awareness of corporate direction, mission, aims and activities. Communicate and liaise with clients, production personnel, purchasing department and accounts department. Essential Requirements: Solid understanding of structural, secondary and architectural steelwork, markets and customers. Good understanding of architect and engineers drawing including structural calculations and CAD. Ability to build relationships with individuals at all business levels. Strong time management and planning skills, meticulous attention to detail and a proven ability to multi-task. Strong communication and planning skills. Excellent IT skills. Excellent financial and numerical skills. Good time management and organisational skills. Good knowledge and understanding of health & safety, financial and commercial matter. Full UK driving licence If you are looking for the next step in your career with a well-established and respected local company, then apply for this role now! S14 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Job Summary The Fire Business Development Manager is responsible for identifying new business opportunities, developing client relationships, and increasing revenue for fire protection products and services. This role involves working closely with commercial, industrial, and public sector clients to deliver fire safety solutions that meet regulatory and safety standards. Key Responsibilities Business Development Identify and pursue new business opportunities in fire protection and life safety markets. Develop and implement sales strategies to meet revenue targets. Generate leads through networking, referrals, and industry events. Client Relationship Management Build and maintain strong relationships with clients, contractors, and consultants. Conduct meetings, presentations, and site visits to understand customer needs. Prepare proposals, tenders, and quotations for fire safety systems and services. Market Analysis Monitor industry trends, competitors, and regulatory changes. Identify emerging opportunities within sectors such as construction, facilities management, and public infrastructure. Technical & Compliance Knowledge Understand fire safety regulations and standards (e.g., BS 5839, BS 5266, and Regulatory Reform (Fire Safety) Order 2005). Advise clients on suitable fire protection systems and compliance requirements. Sales & Reporting Achieve monthly and annual sales targets. Maintain CRM records and prepare sales reports. Collaborate with engineering, operations, and installation teams to ensure successful project delivery. Key Skills & Competencies Strong sales and negotiation skills Knowledge of fire safety systems and regulations Excellent communication and presentation skills Ability to build long-term client relationships Strategic thinking and market awareness Good project coordination abilities
13/03/2026
Full time
Job Summary The Fire Business Development Manager is responsible for identifying new business opportunities, developing client relationships, and increasing revenue for fire protection products and services. This role involves working closely with commercial, industrial, and public sector clients to deliver fire safety solutions that meet regulatory and safety standards. Key Responsibilities Business Development Identify and pursue new business opportunities in fire protection and life safety markets. Develop and implement sales strategies to meet revenue targets. Generate leads through networking, referrals, and industry events. Client Relationship Management Build and maintain strong relationships with clients, contractors, and consultants. Conduct meetings, presentations, and site visits to understand customer needs. Prepare proposals, tenders, and quotations for fire safety systems and services. Market Analysis Monitor industry trends, competitors, and regulatory changes. Identify emerging opportunities within sectors such as construction, facilities management, and public infrastructure. Technical & Compliance Knowledge Understand fire safety regulations and standards (e.g., BS 5839, BS 5266, and Regulatory Reform (Fire Safety) Order 2005). Advise clients on suitable fire protection systems and compliance requirements. Sales & Reporting Achieve monthly and annual sales targets. Maintain CRM records and prepare sales reports. Collaborate with engineering, operations, and installation teams to ensure successful project delivery. Key Skills & Competencies Strong sales and negotiation skills Knowledge of fire safety systems and regulations Excellent communication and presentation skills Ability to build long-term client relationships Strategic thinking and market awareness Good project coordination abilities
Business Development Manager 40,000 - 50,000 + Commission + Industry Training + Career Progression + Company Benefits Axminister, Devon (Commutable from: Exeter, Weymouth, Taunton, Wellington, Yeovil, Sidmouth, Dorset or surrounding areas) Are you from a Sales background, looking for a highly autonomous role with a global industry leading company offering technical training and an excellent earning potential? This is an excellent opportunity to join an expanding company where you will work on a range of technical products and have the chance to progress your career to the next level. This world leading manufacturer supply their innovative solutions to companies on a global scale. They operate in the medical / scientific sector and are looking to go from strength to strength. In this role you will be selling high value products to clients across the globe, developing long term relationships and having a direct impact on company performance. The role is fully autonomous and would suit a self-motivated, ambitious sales individual. The ideal candidates will have business development / sales experience, looking to progress their career, maximise their earnings and take an expanding business to the next stage. The Role: Business development & relationship building. Medical / scientific market (Training provided) - working with a world leading manufacturer. Monday to Friday, 40 hours per week, hybrid - fully autonomous. The Person: Proven Sales / Business Development background. Excellent customer skills. Looking to put their own stamp on a growing company. Reference Number: BBHH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Jacob Dover at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
13/03/2026
Full time
Business Development Manager 40,000 - 50,000 + Commission + Industry Training + Career Progression + Company Benefits Axminister, Devon (Commutable from: Exeter, Weymouth, Taunton, Wellington, Yeovil, Sidmouth, Dorset or surrounding areas) Are you from a Sales background, looking for a highly autonomous role with a global industry leading company offering technical training and an excellent earning potential? This is an excellent opportunity to join an expanding company where you will work on a range of technical products and have the chance to progress your career to the next level. This world leading manufacturer supply their innovative solutions to companies on a global scale. They operate in the medical / scientific sector and are looking to go from strength to strength. In this role you will be selling high value products to clients across the globe, developing long term relationships and having a direct impact on company performance. The role is fully autonomous and would suit a self-motivated, ambitious sales individual. The ideal candidates will have business development / sales experience, looking to progress their career, maximise their earnings and take an expanding business to the next stage. The Role: Business development & relationship building. Medical / scientific market (Training provided) - working with a world leading manufacturer. Monday to Friday, 40 hours per week, hybrid - fully autonomous. The Person: Proven Sales / Business Development background. Excellent customer skills. Looking to put their own stamp on a growing company. Reference Number: BBHH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Jacob Dover at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Due to internal staff development, an excellent opportunity has arisen to join the Software Development Team at one of the UK's leading manufacturers of touch screen kiosks providing kiosk hardware and bespoke software solutions. They supply both private and public sector organisations and each year have expanded their product range and customer base. Due to this continued growth they are now looking to recruit an experienced Software Developer, with leadership experience who will lead the software development of their complete product range of self-service electronic solutions. We are looking for someone with the following experience: Proven experience leading software development teams Solid understanding of web based back office systems and associated security (c# asp.net advantageous) Who will: Own and enforce security standards and best practices for all back-office systems Guide the team on secure web application development (OWASP Top 10, threat modelling) Plan, prioritise, and manage team workload to meet business objectives and delivery timelines Mentor and support team members, promoting best practices, conducting code reviews, and encouraging continuous improvement Track and report on team performance, identifying blockers and facilitating resolution Liaise with customers, product owners and project managers to manage timelines, scope, and technical constraints Conduct 1-to-1s, performance reviews, and career development planning. This role will be predominantly office based, with the team, however they may be some flexibility for hybrid working after an initial period.
13/03/2026
Full time
Due to internal staff development, an excellent opportunity has arisen to join the Software Development Team at one of the UK's leading manufacturers of touch screen kiosks providing kiosk hardware and bespoke software solutions. They supply both private and public sector organisations and each year have expanded their product range and customer base. Due to this continued growth they are now looking to recruit an experienced Software Developer, with leadership experience who will lead the software development of their complete product range of self-service electronic solutions. We are looking for someone with the following experience: Proven experience leading software development teams Solid understanding of web based back office systems and associated security (c# asp.net advantageous) Who will: Own and enforce security standards and best practices for all back-office systems Guide the team on secure web application development (OWASP Top 10, threat modelling) Plan, prioritise, and manage team workload to meet business objectives and delivery timelines Mentor and support team members, promoting best practices, conducting code reviews, and encouraging continuous improvement Track and report on team performance, identifying blockers and facilitating resolution Liaise with customers, product owners and project managers to manage timelines, scope, and technical constraints Conduct 1-to-1s, performance reviews, and career development planning. This role will be predominantly office based, with the team, however they may be some flexibility for hybrid working after an initial period.
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
13/03/2026
Full time
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh Contract: 12 months Rate: 600 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
13/03/2026
Contractor
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh Contract: 12 months Rate: 600 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
IT Systems Manager Peterborough, Cambridgeshire Up to £45,000 per year 25 days holiday plus bank holidays, Pension (Local Government at 22%), Life Insurance, etc. Skills and Experience: Must have experience of working with a range of IT hardware, software and network technologies. Experience troubleshooting complex issues would be highly beneficial. Experience of supporting colleagues across multiple sites. Experience writing reports for a variety of audiences. Experience with defining and reporting against KPIs. Being accountable for managing significant budgets and projects. Experience of leading and managing a team. Experience working with and drawing value from a Managed Serviced Provider partnership. Experience of leading change from a tactical perspective. Responding to audits and other information sources to drive planning and implementation. Experience with procuring goods and services in a compliant and efficient manner. The Opportunity: Our client operating in the education sector are looking for an exceptional ICT Service professional to join and lead our dynamic ICT Services team. This is a pivotal point in growth and development of their business where you will lead the ICT Services team. In this role you will work with their Managed Service Provider to unlock the potential of their digital systems, software and cloud-based technologies for the benefit of staff and other stakeholders across the business. Applications: Please contact John here at ISR to learn more about our client who are continuing to grow their teams in the education sector from their HQ in Peterborough with their expertise and range of technology products?
13/03/2026
Full time
IT Systems Manager Peterborough, Cambridgeshire Up to £45,000 per year 25 days holiday plus bank holidays, Pension (Local Government at 22%), Life Insurance, etc. Skills and Experience: Must have experience of working with a range of IT hardware, software and network technologies. Experience troubleshooting complex issues would be highly beneficial. Experience of supporting colleagues across multiple sites. Experience writing reports for a variety of audiences. Experience with defining and reporting against KPIs. Being accountable for managing significant budgets and projects. Experience of leading and managing a team. Experience working with and drawing value from a Managed Serviced Provider partnership. Experience of leading change from a tactical perspective. Responding to audits and other information sources to drive planning and implementation. Experience with procuring goods and services in a compliant and efficient manner. The Opportunity: Our client operating in the education sector are looking for an exceptional ICT Service professional to join and lead our dynamic ICT Services team. This is a pivotal point in growth and development of their business where you will lead the ICT Services team. In this role you will work with their Managed Service Provider to unlock the potential of their digital systems, software and cloud-based technologies for the benefit of staff and other stakeholders across the business. Applications: Please contact John here at ISR to learn more about our client who are continuing to grow their teams in the education sector from their HQ in Peterborough with their expertise and range of technology products?
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh Contract: 12 months Rate: £600 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (eg, Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
13/03/2026
Contractor
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh Contract: 12 months Rate: £600 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (eg, Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh Contract: 12 months Rate: £600 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
13/03/2026
Contractor
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh Contract: 12 months Rate: £600 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Project Manager - Data & Technology Projects Hybrid - Central Manchester (2 days per week on site) £45,000-£55,000 + Bonus Permanent Are you an experienced Project Manager who thrives in a fast-paced environment and enjoys driving real, measurable change? We're supporting a well-established organisation in their search for a Project Manager to join their growing Technology & Delivery function. This is a fantastic opportunity to lead impactful data engineering and technology-focused projects, working closely with cross-functional teams to deliver initiatives that make a genuine difference to the business. The Role As Project Manager, you'll be responsible for the end-to-end delivery of multiple workstreams spanning data, engineering, and product development. You'll work with Engineering Managers, Product Owners, and business stakeholders to shape delivery plans, manage risks, and ensure projects land smoothly. The organisation values continuous improvement, clear communication, and structured delivery practices-so you'll play a key role in championing robust governance while helping teams work smarter. Key Responsibilities Own and maintain the delivery plan across your workstreams, ensuring alignment with the broader roadmap. Plan, manage, and track milestones, ensuring predictable, transparent progress. Apply established governance processes throughout the full project life cycle. Coach teams on best-fit methodologies across Agile and Waterfall practices. Drive continuous improvement and implement learnings from retrospectives. Identify, manage, and communicate cross-project dependencies. Oversee change, risk, and resource management to keep delivery stable. Provide clear, timely reporting to leadership and stakeholders. Build strong relationships across the business and with third-party suppliers. Manage and document partner/supplier engagement strategies. About You Essential Skills & Experience Excellent interpersonal and relationship-building skills Confident communicating with technical and non-technical stakeholders Strong organisational skills and attention to detail Comfortable operating in a high-pace, high-expectation environment Data-driven mindset with the ability to identify trends and unblock teams Positive, proactive approach with a "can-do" attitude Desirable Ongoing professional development or delivery-focused certifications Industry experience in a tech-driven or regulated environment Working Arrangement This is a hybrid role requiring two days per week on site in central Manchester . The remainder of the week can be worked remotely. Why Apply? You'll be joining a supportive, delivery-focused team within a business investing heavily in modern technology, data platforms, and improved ways of working. If you enjoy owning delivery outcomes and collaborating with smart people in an exciting, evolving environment, this role is for you. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
13/03/2026
Full time
Project Manager - Data & Technology Projects Hybrid - Central Manchester (2 days per week on site) £45,000-£55,000 + Bonus Permanent Are you an experienced Project Manager who thrives in a fast-paced environment and enjoys driving real, measurable change? We're supporting a well-established organisation in their search for a Project Manager to join their growing Technology & Delivery function. This is a fantastic opportunity to lead impactful data engineering and technology-focused projects, working closely with cross-functional teams to deliver initiatives that make a genuine difference to the business. The Role As Project Manager, you'll be responsible for the end-to-end delivery of multiple workstreams spanning data, engineering, and product development. You'll work with Engineering Managers, Product Owners, and business stakeholders to shape delivery plans, manage risks, and ensure projects land smoothly. The organisation values continuous improvement, clear communication, and structured delivery practices-so you'll play a key role in championing robust governance while helping teams work smarter. Key Responsibilities Own and maintain the delivery plan across your workstreams, ensuring alignment with the broader roadmap. Plan, manage, and track milestones, ensuring predictable, transparent progress. Apply established governance processes throughout the full project life cycle. Coach teams on best-fit methodologies across Agile and Waterfall practices. Drive continuous improvement and implement learnings from retrospectives. Identify, manage, and communicate cross-project dependencies. Oversee change, risk, and resource management to keep delivery stable. Provide clear, timely reporting to leadership and stakeholders. Build strong relationships across the business and with third-party suppliers. Manage and document partner/supplier engagement strategies. About You Essential Skills & Experience Excellent interpersonal and relationship-building skills Confident communicating with technical and non-technical stakeholders Strong organisational skills and attention to detail Comfortable operating in a high-pace, high-expectation environment Data-driven mindset with the ability to identify trends and unblock teams Positive, proactive approach with a "can-do" attitude Desirable Ongoing professional development or delivery-focused certifications Industry experience in a tech-driven or regulated environment Working Arrangement This is a hybrid role requiring two days per week on site in central Manchester . The remainder of the week can be worked remotely. Why Apply? You'll be joining a supportive, delivery-focused team within a business investing heavily in modern technology, data platforms, and improved ways of working. If you enjoy owning delivery outcomes and collaborating with smart people in an exciting, evolving environment, this role is for you. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
