Sanderson Recruitment Plc
Cardiff, South Glamorgan
Role Overview: This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world's largest computer manufacturers. It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience. Flexible working hours between 8am and 6pm The role consist of flexible working hours between 8am and 6pm. You will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers. Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system Real Time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Maintain and manage parts in line with returns return process and deadlines. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance or should apply for it upon offer. Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments. Strong customer service skills Analytical and problem-solving mindset. Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell/Other vendor Certification to Enterprise level or above Experience in a data centre and in smart space technology is advantageous. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
02/03/2026
Contractor
Role Overview: This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world's largest computer manufacturers. It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience. Flexible working hours between 8am and 6pm The role consist of flexible working hours between 8am and 6pm. You will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers. Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system Real Time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Maintain and manage parts in line with returns return process and deadlines. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance or should apply for it upon offer. Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments. Strong customer service skills Analytical and problem-solving mindset. Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell/Other vendor Certification to Enterprise level or above Experience in a data centre and in smart space technology is advantageous. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Role Overview: This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world's largest computer manufacturers. It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience. Flexible working hours between 8am and 6pm The role consist of flexible working hours between 8am and 6pm. You will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers. Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system Real Time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Maintain and manage parts in line with returns return process and deadlines. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance or should apply for it upon offer. Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments. Strong customer service skills Analytical and problem-solving mindset. Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell/Other vendor Certification to Enterprise level or above Experience in a data centre and in smart space technology is advantageous. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
02/03/2026
Contractor
Role Overview: This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world's largest computer manufacturers. It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience. Flexible working hours between 8am and 6pm The role consist of flexible working hours between 8am and 6pm. You will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers. Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system Real Time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Maintain and manage parts in line with returns return process and deadlines. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance or should apply for it upon offer. Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments. Strong customer service skills Analytical and problem-solving mindset. Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell/Other vendor Certification to Enterprise level or above Experience in a data centre and in smart space technology is advantageous. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Role Overview: This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world's largest computer manufacturers. It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience. Flexible working hours between 8am and 6pm The role consist of flexible working hours between 8am and 6pm. You will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers. Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system Real Time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Maintain and manage parts in line with returns return process and deadlines. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance or should apply for it upon offer. Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments. Strong customer service skills Analytical and problem-solving mindset. Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell/Other vendor Certification to Enterprise level or above Experience in a data centre and in smart space technology is advantageous. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
02/03/2026
Contractor
Role Overview: This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world's largest computer manufacturers. It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience. Flexible working hours between 8am and 6pm The role consist of flexible working hours between 8am and 6pm. You will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers. Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system Real Time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Maintain and manage parts in line with returns return process and deadlines. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance or should apply for it upon offer. Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments. Strong customer service skills Analytical and problem-solving mindset. Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell/Other vendor Certification to Enterprise level or above Experience in a data centre and in smart space technology is advantageous. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Group Data Manager Location : Home based / Remote Department: JMG Group Job Type: Full time Contract Type: Permanent JMG Group is a Private Equity backed insurance broking group based in Guiseley, West Yorkshire with strong regional office representation around the UK. We are a top 30 broker, growing rapidly having completed numerous acquisitions since our MBO in 2020. We place over £350m+ of Gross Written Premium into the market annually and our teams are very well respected in the market. Customer excellence is the backbone of our business, which means that our people, systems, and processes are central to our success The Role We're accelerating our data strategy to support sustained organic and acquisitive growth. As Data Manager, you will own the group's data platform, governance, and analytics enablement-ensuring reliable, secure, and timely management information (MI) and unlocking value with SQL, Power BI, and applied AI. The role blends hands on technical leadership with stakeholder engagement across the Group. Our environment You'll work closely with colleagues across the IT team and wider Group functions; the role is hands on and outcomes-focused, supporting leadership with consistent, actionable insights as we scale. Key Responsibilities Data platform ownership: Lead the design, operation, and evolution of our SQL Server data warehouse. Establish best practice standards for schema design and performance tuning in SQL Server/SSMS. ETL/ELT & integration: Define and manage pipelines (e.g., SSIS & Power Query) that consolidate sources including core broking systems (e.g., Acturis) and newly acquired businesses; deliver prompt, accurate, and comprehensive integration into group reporting. Power BI enablement: Own datasets, semantic models, DAX development, row-level security, gateway/configuration, and performance. Partner with BI Developers/Analysts to deliver automated, actionable dashboards for leadership and frontline teams. AI for analytics: Introduce and steward responsible AI use to enrich insights and automate MI. Data governance: Implement policies and controls for data quality, develop and maintain step-by-step documentation of key weekly and monthly processes, embed validation and exception reporting so errors are identified and resolved promptly. Stakeholder management: Build strong relationships across group, including Finance, Compliance, Operations, Insurer Relations and business units; translate requirements into robust data solutions and ensure MI is understood and used. Team leadership: Mentor, develop and utilise a small team (BI Developers/Analysts) to deliver data strategy. Acquisition reviews: identify potential synergies. Roadmap & delivery: Maintain a roadmap covering platform improvements, AI use-cases, new acquisitions integration, and reporting simplification; track benefits and adoption. Key Skills Required Advanced SQL: stored procedures, views, window functions, temp tables, CTEs, query optimisation; confident with advanced SSMS query writing. Significant experience delivering Power BI models and dashboards (DAX, Power Query, RLS, performance). Advanced Excel: advanced formulas, Pivot tables, Power Pivot. ETL/ELT tooling (SSIS/Power Query) and dimensional modelling (Star Schema). Practical AI/ML exposure (e.g., Python notebooks, Azure ML, or equivalent) and the ability to operationalise models responsibly within reporting workflows. Proven track record integrating disparate systems post-acquisition and delivering reliable and consistent group MI. Excellent communication at all levels across the business from entry level to director. Stakeholder engagement, and the ability to translate complex data into clear business actions. Team management experience: Confident in leading, managing and developing a small team of analysts. Nice to Have skills: Experience with Acturis data extraction and automation of broking MI. Microsoft Fabric/Azure experience. Implementation, management and usage of API pipelines for reporting. Experience of working in the insurance industry. SSIS administration; Power BI governance at tenant level. Project management experience. Qualifications Degree in a quantitative field (or equivalent experience). Microsoft certifications (DP-203, PL-300) advantageous. Evidence of continuous learning in data engineering, BI, and AI. What we offer Competitive salary commensurate with level of experience Hybrid working options considered following training & probation completion Free parking Company Pension scheme Generous holiday entitlement & Birthday off Death in service scheme REF-
24/02/2026
Full time
Group Data Manager Location : Home based / Remote Department: JMG Group Job Type: Full time Contract Type: Permanent JMG Group is a Private Equity backed insurance broking group based in Guiseley, West Yorkshire with strong regional office representation around the UK. We are a top 30 broker, growing rapidly having completed numerous acquisitions since our MBO in 2020. We place over £350m+ of Gross Written Premium into the market annually and our teams are very well respected in the market. Customer excellence is the backbone of our business, which means that our people, systems, and processes are central to our success The Role We're accelerating our data strategy to support sustained organic and acquisitive growth. As Data Manager, you will own the group's data platform, governance, and analytics enablement-ensuring reliable, secure, and timely management information (MI) and unlocking value with SQL, Power BI, and applied AI. The role blends hands on technical leadership with stakeholder engagement across the Group. Our environment You'll work closely with colleagues across the IT team and wider Group functions; the role is hands on and outcomes-focused, supporting leadership with consistent, actionable insights as we scale. Key Responsibilities Data platform ownership: Lead the design, operation, and evolution of our SQL Server data warehouse. Establish best practice standards for schema design and performance tuning in SQL Server/SSMS. ETL/ELT & integration: Define and manage pipelines (e.g., SSIS & Power Query) that consolidate sources including core broking systems (e.g., Acturis) and newly acquired businesses; deliver prompt, accurate, and comprehensive integration into group reporting. Power BI enablement: Own datasets, semantic models, DAX development, row-level security, gateway/configuration, and performance. Partner with BI Developers/Analysts to deliver automated, actionable dashboards for leadership and frontline teams. AI for analytics: Introduce and steward responsible AI use to enrich insights and automate MI. Data governance: Implement policies and controls for data quality, develop and maintain step-by-step documentation of key weekly and monthly processes, embed validation and exception reporting so errors are identified and resolved promptly. Stakeholder management: Build strong relationships across group, including Finance, Compliance, Operations, Insurer Relations and business units; translate requirements into robust data solutions and ensure MI is understood and used. Team leadership: Mentor, develop and utilise a small team (BI Developers/Analysts) to deliver data strategy. Acquisition reviews: identify potential synergies. Roadmap & delivery: Maintain a roadmap covering platform improvements, AI use-cases, new acquisitions integration, and reporting simplification; track benefits and adoption. Key Skills Required Advanced SQL: stored procedures, views, window functions, temp tables, CTEs, query optimisation; confident with advanced SSMS query writing. Significant experience delivering Power BI models and dashboards (DAX, Power Query, RLS, performance). Advanced Excel: advanced formulas, Pivot tables, Power Pivot. ETL/ELT tooling (SSIS/Power Query) and dimensional modelling (Star Schema). Practical AI/ML exposure (e.g., Python notebooks, Azure ML, or equivalent) and the ability to operationalise models responsibly within reporting workflows. Proven track record integrating disparate systems post-acquisition and delivering reliable and consistent group MI. Excellent communication at all levels across the business from entry level to director. Stakeholder engagement, and the ability to translate complex data into clear business actions. Team management experience: Confident in leading, managing and developing a small team of analysts. Nice to Have skills: Experience with Acturis data extraction and automation of broking MI. Microsoft Fabric/Azure experience. Implementation, management and usage of API pipelines for reporting. Experience of working in the insurance industry. SSIS administration; Power BI governance at tenant level. Project management experience. Qualifications Degree in a quantitative field (or equivalent experience). Microsoft certifications (DP-203, PL-300) advantageous. Evidence of continuous learning in data engineering, BI, and AI. What we offer Competitive salary commensurate with level of experience Hybrid working options considered following training & probation completion Free parking Company Pension scheme Generous holiday entitlement & Birthday off Death in service scheme REF-
A global, family-owned engineering group are currently seeking an experienced Field Applications Engineer with knowledge of CODESYS to support automation projects within the Buildings and Energy markets. This company specialises in innovative electrical connection and automation technology, providing technical support, custom assemblies and engineered solutions tailored to local industry needs, with a strong focus on quality, safety and efficiency. Field Applications Engineer - Automation £50-60k + EV Company Car, 10% Co Pension, Annual Bonus, 25 Days Holiday + 8 Bank Holidays Warwickshire. Ref: 25166 Field Applications Engineer - The Role: Support Factory, Process and Building Automation projects, including IoT and cloud-based services. Provide technical pre-sales and post-sales support for automation, interface and IoT product portfolio. Support Sales and Business Development teams from lead qualification through to specification win. Develop and present solution-based applications across Industrial, Energy and Building Automation sectors. Deliver technical demonstrations and attend customer meetings with Area Sales Managers. Provide PLC-based automation solutions (IEC (phone number removed), particularly using CODESYS. Deliver training and technical enablement to automation partners and customers. Assist with tenders, technical documentation and project bids. Maintain awareness of competitor products and emerging technologies. Work in a hybrid role combining home working, office collaboration and customer site visits. Field Applications Engineer - The Person: Proven experience in an automation, controls or a field applications engineering role. Strong PLC programming knowledge (IEC (phone number removed), ideally CODESYS. Experience with automation protocols (e.g. BACnet, KNX, DALI, Profibus, Profinet, Modbus). Background in industrial, electrical or building automation environments. Confident customer-facing communicator with strong stakeholder management skills. Commercially aware, solutions-focused and able to influence technical decisions. Self-motivated, adaptable and comfortable in a fast-paced environment. Engineering qualification (Degree or Level 5 equivalent) and full driving licence essential. Located in Warwickshire, this role would be commutable from Daventry, Leamington Spa, Lutterworth, Nuneaton and other surrounding areas. We are looking for Engineers who enjoy a client facing role and open to travel throughout the UK and Ireland. Looking for a job involved with automation, control systems, process control or systems integration? Register your details on our website where you will find a full list of live positions where a customised automated search process allows immediate access to new vacancies as they are registered. Free, confidential service. Please call Sharon Hill on (phone number removed).
11/02/2026
Full time
A global, family-owned engineering group are currently seeking an experienced Field Applications Engineer with knowledge of CODESYS to support automation projects within the Buildings and Energy markets. This company specialises in innovative electrical connection and automation technology, providing technical support, custom assemblies and engineered solutions tailored to local industry needs, with a strong focus on quality, safety and efficiency. Field Applications Engineer - Automation £50-60k + EV Company Car, 10% Co Pension, Annual Bonus, 25 Days Holiday + 8 Bank Holidays Warwickshire. Ref: 25166 Field Applications Engineer - The Role: Support Factory, Process and Building Automation projects, including IoT and cloud-based services. Provide technical pre-sales and post-sales support for automation, interface and IoT product portfolio. Support Sales and Business Development teams from lead qualification through to specification win. Develop and present solution-based applications across Industrial, Energy and Building Automation sectors. Deliver technical demonstrations and attend customer meetings with Area Sales Managers. Provide PLC-based automation solutions (IEC (phone number removed), particularly using CODESYS. Deliver training and technical enablement to automation partners and customers. Assist with tenders, technical documentation and project bids. Maintain awareness of competitor products and emerging technologies. Work in a hybrid role combining home working, office collaboration and customer site visits. Field Applications Engineer - The Person: Proven experience in an automation, controls or a field applications engineering role. Strong PLC programming knowledge (IEC (phone number removed), ideally CODESYS. Experience with automation protocols (e.g. BACnet, KNX, DALI, Profibus, Profinet, Modbus). Background in industrial, electrical or building automation environments. Confident customer-facing communicator with strong stakeholder management skills. Commercially aware, solutions-focused and able to influence technical decisions. Self-motivated, adaptable and comfortable in a fast-paced environment. Engineering qualification (Degree or Level 5 equivalent) and full driving licence essential. Located in Warwickshire, this role would be commutable from Daventry, Leamington Spa, Lutterworth, Nuneaton and other surrounding areas. We are looking for Engineers who enjoy a client facing role and open to travel throughout the UK and Ireland. Looking for a job involved with automation, control systems, process control or systems integration? Register your details on our website where you will find a full list of live positions where a customised automated search process allows immediate access to new vacancies as they are registered. Free, confidential service. Please call Sharon Hill on (phone number removed).
Employer description: Addooco IT are a specialist provider of managed IT, cloud and communications solutions. Their approach delivers a premium customer experience for all businesses. Since formation in 2008, Addooco has enjoyed sustained success and following continuous growth now occupy a dedicated building on Dunston Technology Park. Overview: We are now looking for an eager candidate to join us as a Network Engineer Level 4 apprentice with CompTIA Network+. You will have the opportunity to gain valuable skills and experience as you complete your Level 4 apprenticeship. Responsibilities: Maintain a high level of customer service as a primary point of contact in the service desk. Maximise customer network performance by monitoring, troubleshooting problems and outages. Ensuring customer equipment, firewalls, switches, servers etc are maintained in a timely manner to latest stable versions as per their contracts. Assist 2nd line in securing customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access. Ensure the technology, systems and support are optimised for customers including individuals or teams working remotely from or from customer sites. Be a true team player, working professionally and constructively with colleagues offering help and assistance. Desirable skills: Have a positive and optimistic attitude to work. Good organisation and time management skills with a keen eye for detail. Be a customer experience champion. Drivers licence is required for the role due to the location. Please note: Being able to drive is preferred but not essential as long as you are within an hour commute. In addition, any experience of the following technologies would be beneficial, but is not essential: Cisco Switching, Cisco ASR & ISR Routers. Cisco ASA and FTD Firewalls. Cisco Application Centric Infrastructure (ACI) including multi-pod and multi-site. Cisco Hyperflex, Cisco ISE, Cisco DNAC/Software Defined Access, Cisco SD-WAN (Viptela). VMware ESXi & vCentre. Microsoft Hyper-V, Windows & Linux, Office 365. Backup technologies. Entry requirements: an A-Level in ICT. OR an International Baccalaureate at Level 3 ICT. OR a Level 3 apprenticeship in a similar subject. OR a BTEC Extended Diploma in IT (180 credits). You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours a week, 7.5 hours per day on a rota basis to cover 8am - 6pm. Benefits: Healthcare scheme. Bike to work. Team socials. Pension scheme. Future prospects: Career progression. Continued training plan. Personal development. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
02/10/2025
Full time
Employer description: Addooco IT are a specialist provider of managed IT, cloud and communications solutions. Their approach delivers a premium customer experience for all businesses. Since formation in 2008, Addooco has enjoyed sustained success and following continuous growth now occupy a dedicated building on Dunston Technology Park. Overview: We are now looking for an eager candidate to join us as a Network Engineer Level 4 apprentice with CompTIA Network+. You will have the opportunity to gain valuable skills and experience as you complete your Level 4 apprenticeship. Responsibilities: Maintain a high level of customer service as a primary point of contact in the service desk. Maximise customer network performance by monitoring, troubleshooting problems and outages. Ensuring customer equipment, firewalls, switches, servers etc are maintained in a timely manner to latest stable versions as per their contracts. Assist 2nd line in securing customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access. Ensure the technology, systems and support are optimised for customers including individuals or teams working remotely from or from customer sites. Be a true team player, working professionally and constructively with colleagues offering help and assistance. Desirable skills: Have a positive and optimistic attitude to work. Good organisation and time management skills with a keen eye for detail. Be a customer experience champion. Drivers licence is required for the role due to the location. Please note: Being able to drive is preferred but not essential as long as you are within an hour commute. In addition, any experience of the following technologies would be beneficial, but is not essential: Cisco Switching, Cisco ASR & ISR Routers. Cisco ASA and FTD Firewalls. Cisco Application Centric Infrastructure (ACI) including multi-pod and multi-site. Cisco Hyperflex, Cisco ISE, Cisco DNAC/Software Defined Access, Cisco SD-WAN (Viptela). VMware ESXi & vCentre. Microsoft Hyper-V, Windows & Linux, Office 365. Backup technologies. Entry requirements: an A-Level in ICT. OR an International Baccalaureate at Level 3 ICT. OR a Level 3 apprenticeship in a similar subject. OR a BTEC Extended Diploma in IT (180 credits). You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours a week, 7.5 hours per day on a rota basis to cover 8am - 6pm. Benefits: Healthcare scheme. Bike to work. Team socials. Pension scheme. Future prospects: Career progression. Continued training plan. Personal development. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
You won't just keep up, you'll break new ground. We are looking for a Server-side Engineer to work on Mobile application Service Layer (Backend for Frontend) that will be used by tens of millions of American Express cardholders around the world. We want someone with strong technical skills and creativity. Should enjoy solving tough problems and working with modern technologies. You should not be shy about sharing your ideas and be obsessive about user experience and beautiful code. You will be part of the Mobile Engineering team whose mandate is to develop new products and platforms for American Express customers.Mobile Engineering's aim is to build interactive experiences at all touch points of a consumer's journey whether before, at, or after the time of purchase. You will be working in a large team of engineers, product people, designers, and QA to build the "Backend for Frontend" API layer consumed by Award-winning American Express mobile apps. Based on experience, this role may be entry level, senior or staff. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Relevant Experience & Skills: Building server-side applications Writing code Refactoring code Deleting code Build tools Continuous Integration Fixing bugs Asynchronous code Performance Analysis and Optimization Legacy Code Unit tests Open Source Working in a team Self-starting Integrating with bespoke lovingly hand-crafted backend services from the days of yore Designing solutions for open ended problems University degree in Computer Science or related field, or equivalent experience Relevant technologies you may encounter: Kotlin Gradle REST GQL RAML Why American Express? There's a difference between having a job and making a difference. Amex have been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision. When you join , you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express. Don't make a difference without it. Don't live life without it. To complete your application please click on the links below. However, if you require any assistance with the completion of this process - or need any reasonable adjustments to be made - then please contact the Recruitment Team on
24/09/2022
Full time
You won't just keep up, you'll break new ground. We are looking for a Server-side Engineer to work on Mobile application Service Layer (Backend for Frontend) that will be used by tens of millions of American Express cardholders around the world. We want someone with strong technical skills and creativity. Should enjoy solving tough problems and working with modern technologies. You should not be shy about sharing your ideas and be obsessive about user experience and beautiful code. You will be part of the Mobile Engineering team whose mandate is to develop new products and platforms for American Express customers.Mobile Engineering's aim is to build interactive experiences at all touch points of a consumer's journey whether before, at, or after the time of purchase. You will be working in a large team of engineers, product people, designers, and QA to build the "Backend for Frontend" API layer consumed by Award-winning American Express mobile apps. Based on experience, this role may be entry level, senior or staff. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Relevant Experience & Skills: Building server-side applications Writing code Refactoring code Deleting code Build tools Continuous Integration Fixing bugs Asynchronous code Performance Analysis and Optimization Legacy Code Unit tests Open Source Working in a team Self-starting Integrating with bespoke lovingly hand-crafted backend services from the days of yore Designing solutions for open ended problems University degree in Computer Science or related field, or equivalent experience Relevant technologies you may encounter: Kotlin Gradle REST GQL RAML Why American Express? There's a difference between having a job and making a difference. Amex have been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision. When you join , you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express. Don't make a difference without it. Don't live life without it. To complete your application please click on the links below. However, if you require any assistance with the completion of this process - or need any reasonable adjustments to be made - then please contact the Recruitment Team on
MBDA Missile Systems - Together. For the Future of Defence. Integration & Systems Validation (ISV) Graduate Engineer ISV are responsible for the proving software, hardware and systems in the latest Complex Weapons capabilities. This includes planning and documentations trials, conducting test activities in on-site laboratories and with off-site companies, and reporting and analysing data. You will be conducting these tasks across a wide range of trials activities: Ground Trials: environmental testing, electro-magnetic compatibility testing, sub-system field trials Firing Trials: qualification firings, customer demonstrations, de-risking and development firings Flight Trials: environmental data-gathering, seeker data-gathering, datalink communications, functional air carriage, firing trial de-risking Functional Integration: system compatibility, missile/launcher preparation, synthetic environment In-Service Support: life monitoring & extension, supporting in-service firings, interacting with the customer You will likely have opportunities to travel throughout the UK and possibly internationally to support these activities. You will undertake four six-month placements over the 2 years, working in a variety of projects. There is an opportunity to undertake one six-month placement in another part of the company, potentially in one of MBDA's international offices. Alternatively, the placement could be external to MBDA with another defence supplier or with MoD. This role is suited to those that enjoy the creativity and practicality of working with problems to arrive at logical solutions. What's great about this role Our ISV function will support you to become a fully integrated member of the team with the opportunity to assume an increasing level of responsibility. We offer varied roles with scope to choose placements based on interests and skills. Our people are adaptable and the role is varied and fast paced - Innovation is a company value that we practice the most. We offer training and experience to learn systems engineering methods and tools, such as Model Based Systems Engineering (MBSE), in addition to training given as part of the Early Careers Programme. Systems Engineers work with people across all engineering fields and business teams, meeting suppliers and customers and engaging with international MBDA colleagues. There is also Opportunity to travel both within the UK and potentially internationally. We offer a wide support network of experienced engineers with support to work towards Chartership if desired (100% of fees paid during Early Careers Programme). Entry criteria, Salary and Benefits Degree qualified (minimum 2.2) in a STEM subject. £30,000 starting salary plus £3,000 joining bonus Pension Scheme Access to range of employee discounts including Dining and Lifestyle discounts subsidised gym membership and more Why choose us? MBDA is an award winning company; committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. We value difference and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives. We're here to help and want to ensure you have a positive experience throughout our recruitment process. We recognise that everyone is unique and we encourage you to speak to us should you require any advice, support or adjustments. MBDA is a proud member of Working Families - the UK's work-life balance organisation. We welcome applicants who are looking for flexible working arrangements. We understand that flexibility benefits our people, our teams and our business; wherever possible we will seek to accommodate a blended approach to on-site and remote working. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. Please Note: MBDA UK requires all employees to achieve the appropriate clearance relevant to the role.
24/09/2022
Full time
MBDA Missile Systems - Together. For the Future of Defence. Integration & Systems Validation (ISV) Graduate Engineer ISV are responsible for the proving software, hardware and systems in the latest Complex Weapons capabilities. This includes planning and documentations trials, conducting test activities in on-site laboratories and with off-site companies, and reporting and analysing data. You will be conducting these tasks across a wide range of trials activities: Ground Trials: environmental testing, electro-magnetic compatibility testing, sub-system field trials Firing Trials: qualification firings, customer demonstrations, de-risking and development firings Flight Trials: environmental data-gathering, seeker data-gathering, datalink communications, functional air carriage, firing trial de-risking Functional Integration: system compatibility, missile/launcher preparation, synthetic environment In-Service Support: life monitoring & extension, supporting in-service firings, interacting with the customer You will likely have opportunities to travel throughout the UK and possibly internationally to support these activities. You will undertake four six-month placements over the 2 years, working in a variety of projects. There is an opportunity to undertake one six-month placement in another part of the company, potentially in one of MBDA's international offices. Alternatively, the placement could be external to MBDA with another defence supplier or with MoD. This role is suited to those that enjoy the creativity and practicality of working with problems to arrive at logical solutions. What's great about this role Our ISV function will support you to become a fully integrated member of the team with the opportunity to assume an increasing level of responsibility. We offer varied roles with scope to choose placements based on interests and skills. Our people are adaptable and the role is varied and fast paced - Innovation is a company value that we practice the most. We offer training and experience to learn systems engineering methods and tools, such as Model Based Systems Engineering (MBSE), in addition to training given as part of the Early Careers Programme. Systems Engineers work with people across all engineering fields and business teams, meeting suppliers and customers and engaging with international MBDA colleagues. There is also Opportunity to travel both within the UK and potentially internationally. We offer a wide support network of experienced engineers with support to work towards Chartership if desired (100% of fees paid during Early Careers Programme). Entry criteria, Salary and Benefits Degree qualified (minimum 2.2) in a STEM subject. £30,000 starting salary plus £3,000 joining bonus Pension Scheme Access to range of employee discounts including Dining and Lifestyle discounts subsidised gym membership and more Why choose us? MBDA is an award winning company; committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. We value difference and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives. We're here to help and want to ensure you have a positive experience throughout our recruitment process. We recognise that everyone is unique and we encourage you to speak to us should you require any advice, support or adjustments. MBDA is a proud member of Working Families - the UK's work-life balance organisation. We welcome applicants who are looking for flexible working arrangements. We understand that flexibility benefits our people, our teams and our business; wherever possible we will seek to accommodate a blended approach to on-site and remote working. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. Please Note: MBDA UK requires all employees to achieve the appropriate clearance relevant to the role.
BAE Systems Digital Intelligence Electronic Engineer - Summer Internship Start Date: June 2023 Location: Guildford, Great Baddow BAE Systems Digital Intelligence helps nations, governments and businesses around the world defend themselves against cybercrime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes - often collecting and analysing huge volumes of data. These, combined with our Cyber Special forces - some of the most skilled people in the world - enable us to defend against cyber-attacks, fraud and financial crime, enable intelligence-led policing and solve complex data problems. We are obsessed about solving problems for our customers; we bring together great minds that face tough challenges on a daily basis, and are encouraged to make a difference. Role Profile Our Electronic Engineers design and develop analogue and digital electronics, VHDL and embedded/low level software for a wide range of electronic systems. We expect you to take responsibility and tackle a number of different development tasks in different disciplines. Working under guidance from our expert engineers you could implement complex signal processing algorithms in VHDL, debug the RF chain on a software radio, and develop embedded software to run on low power microcontrollers or develop ruggedised devices for challenging environments. You will work as a part of a project team, alongside skilled and experienced individuals who are motivated to train and coach you on the day-to-day skills required to work closely with our customers, both internal and external. You will learn the tools, techniques and approaches used by engineering professionals and apply them in a controlled environment to ensure projects are delivered on time, to quality and to budget. As an Electronic Engineer, day to day tasks could include: Contributing to the full engineering lifecycle, from working with clients through to every aspect of hardware design and manufacture Implementing complex signal processing algorithms in VHDL Designing switch mode power supplies, working on low power embedded systems, developing ruggedized devices for challenging environments Assisting colleagues to pitch new ideas to clients Managing multiple assignments independently, with support from colleagues Carrying out research, data collection and analysis What to Expect on the Programme BAE Systems Digital Intelligence is a fast paced and agile business. The more you put into your role the more you will get out, building lasting professional relationships. You may get the opportunity to work with clients early on in your time with us which will require you to think on your feet and quickly get up to speed with our products and services. Projects will vary depending on; business needs, your skills and your future aspirational field of expertise. You will not always be working on a project of your choice; however every piece of work will provide you with a valuable breadth of experience within our business and that of our clients. You will be part of our Future Talent Community and be provided with a Career Mentor, who will support and guide you throughout your career with us. It is not all work and no play, the Future Talent community regularly run social events and activities for all to get involved with. Our mission is to provide Future Talent learners with meaningful experience that they can utilise and apply to their degree, when returning to University after their placement. We will look to offer returning positions to those who evidence strong performance. Entry Requirements On track to achieve a 2:2 or above, in a science, technology, engineering or maths (STEM) subject Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Digital Intelligence. Due to the nature of our, work successful candidates for this role will be required to go through Government SC clearance prior to starting with us. Desired Competencies Excellent analytical and numerical skills The aptitude for solving complex/technical problems Clear and effective communication skills Articulate, both verbally and in writing Objective and logical with an enquiring and creative mind Ability to work as part of a team Resilience under pressure Desire to learn We expect great things of our Summer Interns. In return, you can expect a £19,500 annual salary (pro-rota) and 5.5 days of holiday and product & service discounts. What's next? • CV submission & review • Digital assessment • Live Interview Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats.
23/09/2022
Full time
BAE Systems Digital Intelligence Electronic Engineer - Summer Internship Start Date: June 2023 Location: Guildford, Great Baddow BAE Systems Digital Intelligence helps nations, governments and businesses around the world defend themselves against cybercrime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes - often collecting and analysing huge volumes of data. These, combined with our Cyber Special forces - some of the most skilled people in the world - enable us to defend against cyber-attacks, fraud and financial crime, enable intelligence-led policing and solve complex data problems. We are obsessed about solving problems for our customers; we bring together great minds that face tough challenges on a daily basis, and are encouraged to make a difference. Role Profile Our Electronic Engineers design and develop analogue and digital electronics, VHDL and embedded/low level software for a wide range of electronic systems. We expect you to take responsibility and tackle a number of different development tasks in different disciplines. Working under guidance from our expert engineers you could implement complex signal processing algorithms in VHDL, debug the RF chain on a software radio, and develop embedded software to run on low power microcontrollers or develop ruggedised devices for challenging environments. You will work as a part of a project team, alongside skilled and experienced individuals who are motivated to train and coach you on the day-to-day skills required to work closely with our customers, both internal and external. You will learn the tools, techniques and approaches used by engineering professionals and apply them in a controlled environment to ensure projects are delivered on time, to quality and to budget. As an Electronic Engineer, day to day tasks could include: Contributing to the full engineering lifecycle, from working with clients through to every aspect of hardware design and manufacture Implementing complex signal processing algorithms in VHDL Designing switch mode power supplies, working on low power embedded systems, developing ruggedized devices for challenging environments Assisting colleagues to pitch new ideas to clients Managing multiple assignments independently, with support from colleagues Carrying out research, data collection and analysis What to Expect on the Programme BAE Systems Digital Intelligence is a fast paced and agile business. The more you put into your role the more you will get out, building lasting professional relationships. You may get the opportunity to work with clients early on in your time with us which will require you to think on your feet and quickly get up to speed with our products and services. Projects will vary depending on; business needs, your skills and your future aspirational field of expertise. You will not always be working on a project of your choice; however every piece of work will provide you with a valuable breadth of experience within our business and that of our clients. You will be part of our Future Talent Community and be provided with a Career Mentor, who will support and guide you throughout your career with us. It is not all work and no play, the Future Talent community regularly run social events and activities for all to get involved with. Our mission is to provide Future Talent learners with meaningful experience that they can utilise and apply to their degree, when returning to University after their placement. We will look to offer returning positions to those who evidence strong performance. Entry Requirements On track to achieve a 2:2 or above, in a science, technology, engineering or maths (STEM) subject Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Digital Intelligence. Due to the nature of our, work successful candidates for this role will be required to go through Government SC clearance prior to starting with us. Desired Competencies Excellent analytical and numerical skills The aptitude for solving complex/technical problems Clear and effective communication skills Articulate, both verbally and in writing Objective and logical with an enquiring and creative mind Ability to work as part of a team Resilience under pressure Desire to learn We expect great things of our Summer Interns. In return, you can expect a £19,500 annual salary (pro-rota) and 5.5 days of holiday and product & service discounts. What's next? • CV submission & review • Digital assessment • Live Interview Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats.
Would you be excited to make an impact within a growing global business as an IT Service Desk Coordinator? Youll need a logical mind and be able to follow a process while recommending new methods. You will manage tickets and the escalation process while liaising with stakeholders to manage expectations and prioritise tasks.
Whilst the role is initially for 6 months the scale of the organisation means that longer term opportunities may be available upon successful completion of the fixed term contract.
Role: Service Desk Coordinator
Term: 6 months fixed term contract, with potential for longevity
Salary: £26,165 - £29,240 plus excellent package, (incremental salary, 5 weeks holiday + bank holidays, pension scheme (rises with length of service), death in service, long service reward, paternity, discounted gym membership, maternity and adoption pay and bike to work scheme)
Location: Tamworth within easy reach of the M42 and A5, easily commutable from Sutton Coldfield, Birmingham, Coventry, Warwick, Tamworth, Lichfield, Burton-on-Trent, Nuneaton, Hinckley, Walsall, Cannock, & surrounding areas.
The duties of the IT Coordinator / Service Desk Coordinator will include:
* Monitoring, assessing and assigning Service Desk tickets
* Liaising with Developers and End Users to ensure estimations are given to the business
* First point of contact for support issues and escalations
* Help build up a knowledge base for users
* Ensure tickets are logged correctly and kept up to date
* Enhance processes where required
The following experience is required for the IT Coordinator / Service Desk Coordinator role:
* Demonstrable coordination exposure within a commercial environment
* Experience involved with a IT Service Desk would be beneficial
* A high level of communication - both verbal and written
* Familiar with Windows Operating Systems
* Experience of working in a development environment would prove advantageous yet not essential
* An ITIL background
Big Red are recruiting for this role exclusively and have interview dates booked. If you would like to know more about this vacancy please call (Apply online only) and ask for Dominic Savolainen.
Keywords: IT Coordinator / Service Desk Coordinator, 1st line support analyst, 1st line support technician, first line support analyst, first line support technician, IT Project, IT administration, application engineer, technical support analyst, helpdesk analyst, help desk analyst, IT analyst, IT support technician
29/10/2018
Would you be excited to make an impact within a growing global business as an IT Service Desk Coordinator? Youll need a logical mind and be able to follow a process while recommending new methods. You will manage tickets and the escalation process while liaising with stakeholders to manage expectations and prioritise tasks.
Whilst the role is initially for 6 months the scale of the organisation means that longer term opportunities may be available upon successful completion of the fixed term contract.
Role: Service Desk Coordinator
Term: 6 months fixed term contract, with potential for longevity
Salary: £26,165 - £29,240 plus excellent package, (incremental salary, 5 weeks holiday + bank holidays, pension scheme (rises with length of service), death in service, long service reward, paternity, discounted gym membership, maternity and adoption pay and bike to work scheme)
Location: Tamworth within easy reach of the M42 and A5, easily commutable from Sutton Coldfield, Birmingham, Coventry, Warwick, Tamworth, Lichfield, Burton-on-Trent, Nuneaton, Hinckley, Walsall, Cannock, & surrounding areas.
The duties of the IT Coordinator / Service Desk Coordinator will include:
* Monitoring, assessing and assigning Service Desk tickets
* Liaising with Developers and End Users to ensure estimations are given to the business
* First point of contact for support issues and escalations
* Help build up a knowledge base for users
* Ensure tickets are logged correctly and kept up to date
* Enhance processes where required
The following experience is required for the IT Coordinator / Service Desk Coordinator role:
* Demonstrable coordination exposure within a commercial environment
* Experience involved with a IT Service Desk would be beneficial
* A high level of communication - both verbal and written
* Familiar with Windows Operating Systems
* Experience of working in a development environment would prove advantageous yet not essential
* An ITIL background
Big Red are recruiting for this role exclusively and have interview dates booked. If you would like to know more about this vacancy please call (Apply online only) and ask for Dominic Savolainen.
Keywords: IT Coordinator / Service Desk Coordinator, 1st line support analyst, 1st line support technician, first line support analyst, first line support technician, IT Project, IT administration, application engineer, technical support analyst, helpdesk analyst, help desk analyst, IT analyst, IT support technician
