The Opportunity: You ll join an experienced, collaborative consultancy team delivering greenfield, enterprise-scale digital services for high-profile public and private sector clients. This opportunity is ideal for a practical, adaptable Geospatial Full Stack Engineer who enjoys working across disciplines and solving complex problems and challenges that will have a real-world impact. Collaboration sits at the heart of how our client operates, so you ll be partnering closely with colleagues across Software Engineering, User-Centred Design, Delivery Management, Data Science and Live Services to deliver outcomes that genuinely make a difference in today s society. As a consultancy, they are technology-agnostic by design, focusing on choosing the right tools for each problem, rather than forcing one stack everywhere. Their teams regularly work with .NET, Java, Python, Node.js, AWS and Azure, giving you genuine scope to broaden your skills and develop your career across a range of languages and platforms. Many of their projects also involve Geographic Information Systems (GIS) and open-source geospatial technologies, helping clients unlock the value of location-based data through mapping, spatial analysis and data-driven decision making. Skills and Experience: Essential 3+ years experience in a Full Stack Engineering role Strong development skills in .NET, Java or Python, alongside modern JavaScript frameworks/libraries Experience working in Agile environments (Scrum, Kanban, TDD) Solid understanding of architectural and design patterns, including microservices and serverless Hands-on experience designing and delivering solutions on AWS or Azure Experience working with GIS systems or geospatial data, and familiarity with tools such as Leaflet, OpenLayers, QGIS, GeoServer, PostGIS, etc. A collaborative mindset and experience working in multi-disciplinary teams Desirable Experience working in a consultancy environment Exposure to public sector projects Familiarity with CI/CD tooling (e.g. Jenkins, Terraform) Awareness of the Digital Service Standard and Technology Code of Practice, particularly in geospatial or public sector contexts Role and Responsibilities: This is a varied role suited to someone who enjoys the pace, responsibility and collaboration of consultancy. You will be involved with the following types of activity: Design and deliver high-quality solutions: building, enhancing and maintaining software, infrastructure and deployment pipelines that are robust, secure and scalable. Projects may include solutions involving geospatial data, GIS platforms and open-source mapping tools. Work collaboratively across disciplines: partnering with Senior and Lead Engineers, Delivery Managers, Designers and Data Scientists to shape solutions, contribute to technical documentation and deliver against agreed plans. Apply standards and best practice: follow established engineering approaches, contribute accurate technical estimates and proactively identify and escalate risks or issues. Communicate clearly and build relationships: present ideas, prototypes and progress updates to stakeholders, while building strong working relationships with colleagues, clients and partner organisations. Applications: Please contact Edward here at ISR to learn more about our client and how they are leading the way in developing the next generation of technical solutions through innovation and transformational technology?
03/04/2026
Full time
The Opportunity: You ll join an experienced, collaborative consultancy team delivering greenfield, enterprise-scale digital services for high-profile public and private sector clients. This opportunity is ideal for a practical, adaptable Geospatial Full Stack Engineer who enjoys working across disciplines and solving complex problems and challenges that will have a real-world impact. Collaboration sits at the heart of how our client operates, so you ll be partnering closely with colleagues across Software Engineering, User-Centred Design, Delivery Management, Data Science and Live Services to deliver outcomes that genuinely make a difference in today s society. As a consultancy, they are technology-agnostic by design, focusing on choosing the right tools for each problem, rather than forcing one stack everywhere. Their teams regularly work with .NET, Java, Python, Node.js, AWS and Azure, giving you genuine scope to broaden your skills and develop your career across a range of languages and platforms. Many of their projects also involve Geographic Information Systems (GIS) and open-source geospatial technologies, helping clients unlock the value of location-based data through mapping, spatial analysis and data-driven decision making. Skills and Experience: Essential 3+ years experience in a Full Stack Engineering role Strong development skills in .NET, Java or Python, alongside modern JavaScript frameworks/libraries Experience working in Agile environments (Scrum, Kanban, TDD) Solid understanding of architectural and design patterns, including microservices and serverless Hands-on experience designing and delivering solutions on AWS or Azure Experience working with GIS systems or geospatial data, and familiarity with tools such as Leaflet, OpenLayers, QGIS, GeoServer, PostGIS, etc. A collaborative mindset and experience working in multi-disciplinary teams Desirable Experience working in a consultancy environment Exposure to public sector projects Familiarity with CI/CD tooling (e.g. Jenkins, Terraform) Awareness of the Digital Service Standard and Technology Code of Practice, particularly in geospatial or public sector contexts Role and Responsibilities: This is a varied role suited to someone who enjoys the pace, responsibility and collaboration of consultancy. You will be involved with the following types of activity: Design and deliver high-quality solutions: building, enhancing and maintaining software, infrastructure and deployment pipelines that are robust, secure and scalable. Projects may include solutions involving geospatial data, GIS platforms and open-source mapping tools. Work collaboratively across disciplines: partnering with Senior and Lead Engineers, Delivery Managers, Designers and Data Scientists to shape solutions, contribute to technical documentation and deliver against agreed plans. Apply standards and best practice: follow established engineering approaches, contribute accurate technical estimates and proactively identify and escalate risks or issues. Communicate clearly and build relationships: present ideas, prototypes and progress updates to stakeholders, while building strong working relationships with colleagues, clients and partner organisations. Applications: Please contact Edward here at ISR to learn more about our client and how they are leading the way in developing the next generation of technical solutions through innovation and transformational technology?
If you're the kind of person who can shape relationships, spots opportunities before others do, and genuinely enjoys connecting with people, this role has your name all over it. We're looking for a Business Development Manager who thrives in the creative world of design and architecture. Someone who can build relationships with ease, represent a brand with confidence, and isn't afraid to roll up their sleeves to grow a thriving client network. This is a role for a natural connector, someone who loves conversations, ideas, and the buzz of bringing people together. What You'll Be Doing You'll be the face, voice, and energy behind the business development efforts. Expect to: • Build relationships with interior designers, architects, developers, landscape architects, retailers, and end users. • Be the first point of contact for new clients - whether that's through networking, cold outreach, LinkedIn, or email. • Attend industry events (yes, some evenings), and host early morning breakfast sessions that get people talking. • Keep their CRM up to date and ensure their lead pipeline is always fresh and active. • Support marketing activity. From eshots to brochures to press releases. • Prepare and deliver engaging presentations that showcase the studio are and what they do. • Work closely with the team to support project management and keep communication flowing. • Produce monthly reports on forecasts, pipelines, and tenders. You'll be the person who always has their "finger on the pulse" of what's happening in the industry and knows how to turn that insight into opportunity. You'll thrive in this role if you're: • An experienced business developer within the built environment - Architects, Designers, Interiors, Lighting • Confident, adaptable, and able to read the room, a true "chameleon" when it comes to client styles. • Self driven, motivated, and comfortable attending events or travelling independently. • A strategic thinker who sees the bigger picture and can communicate it clearly. • Organised, intuitive, and great at managing your own time. • Confident in public speaking and producing high quality written reports. • Experienced with Pipedrive or bid writing (a bonus, not a deal breaker). If you love the idea of being out in the industry, meeting people, and building something meaningful, you'll fit right in. You won't be stuck behind a desk. You'll be out in the design community, building relationships, spotting opportunities, and helping shape the future of a growing business. You'll join a supportive, collaborative team that values initiative, creativity, and personality. Your ideas will matter. Your relationships will matter. And your impact will be visible. At Fourteen People, we are committed to offering equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age or any other protected characteristics. We understand there is still much to be done as we partner with our clients to create and improve robust recruitment processes that will improve diversity equity and inclusion in the workplace. Fourteen People Ltd is acting as an Employment Agency in relation to this vacancy .
02/04/2026
Full time
If you're the kind of person who can shape relationships, spots opportunities before others do, and genuinely enjoys connecting with people, this role has your name all over it. We're looking for a Business Development Manager who thrives in the creative world of design and architecture. Someone who can build relationships with ease, represent a brand with confidence, and isn't afraid to roll up their sleeves to grow a thriving client network. This is a role for a natural connector, someone who loves conversations, ideas, and the buzz of bringing people together. What You'll Be Doing You'll be the face, voice, and energy behind the business development efforts. Expect to: • Build relationships with interior designers, architects, developers, landscape architects, retailers, and end users. • Be the first point of contact for new clients - whether that's through networking, cold outreach, LinkedIn, or email. • Attend industry events (yes, some evenings), and host early morning breakfast sessions that get people talking. • Keep their CRM up to date and ensure their lead pipeline is always fresh and active. • Support marketing activity. From eshots to brochures to press releases. • Prepare and deliver engaging presentations that showcase the studio are and what they do. • Work closely with the team to support project management and keep communication flowing. • Produce monthly reports on forecasts, pipelines, and tenders. You'll be the person who always has their "finger on the pulse" of what's happening in the industry and knows how to turn that insight into opportunity. You'll thrive in this role if you're: • An experienced business developer within the built environment - Architects, Designers, Interiors, Lighting • Confident, adaptable, and able to read the room, a true "chameleon" when it comes to client styles. • Self driven, motivated, and comfortable attending events or travelling independently. • A strategic thinker who sees the bigger picture and can communicate it clearly. • Organised, intuitive, and great at managing your own time. • Confident in public speaking and producing high quality written reports. • Experienced with Pipedrive or bid writing (a bonus, not a deal breaker). If you love the idea of being out in the industry, meeting people, and building something meaningful, you'll fit right in. You won't be stuck behind a desk. You'll be out in the design community, building relationships, spotting opportunities, and helping shape the future of a growing business. You'll join a supportive, collaborative team that values initiative, creativity, and personality. Your ideas will matter. Your relationships will matter. And your impact will be visible. At Fourteen People, we are committed to offering equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age or any other protected characteristics. We understand there is still much to be done as we partner with our clients to create and improve robust recruitment processes that will improve diversity equity and inclusion in the workplace. Fourteen People Ltd is acting as an Employment Agency in relation to this vacancy .
YOUTH ENDOWMENT FUND CHARITABLE TRUST
Hackney, London
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
02/04/2026
Full time
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
Get Staffed Online Recruitment Limited
Woking, Surrey
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
02/04/2026
Full time
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
Role Title: ServiceNow HRSD Specialist Duration: contract to run until 31/08/2026 Location: London, hybrid Rate: up to £763 p/d Umbrella inside IR35 Clearance required: You must hold a British Passport Role purpose/summary We are seeking a Senior ServiceNow HR Service Delivery (HRSD) specialist to join an established ServiceNow capability within a large enterprise environment. This role requires a strong blend of hands on technical delivery, HRSD functional expertise, and platform engineering capability. The successful candidate will act as a technical and functional SME, working closely with HR Technology leadership, HR journey owners, governance teams, and delivery squads to stabilise BAU, reduce backlog, and deliver scalable, outcome based HR solutions on the ServiceNow platform. This is a hands on role requiring deep ServiceNow configuration, Scripting, workflow automation, integrations, and experience designing enterprise grade HRSD solutions. Key Responsibilities Delivery & Execution Embed immediately into the ServiceNow capability to stabilise BAU and reduce backlog Lead and perform hands on technical delivery, including configuration, workflows, HRSD capabilities, Scripting, and integrations Design and deliver end to end HRSD solutions across key HR journeys (eg joining, progressing, leaving) Digitise HR processes, reducing manual effort and eliminating high volume mailboxes and triage queues Design and implement outcome based workflows, improved routing logic, and automation at scale Drive continuous improvement across performance, user experience, resilience, and operational stability Technical Leadership & Governance Act as SME for ServiceNow HRSD architecture, technical design, and platform governance Shape solution options and delivery approaches in partnership with HR Technology leadership Define and mature design standards, reusable patterns, and best practices Ensure alignment to platform roadmap, architectural principles, and enterprise controls Support upgrades, instance management, and adoption of new ServiceNow capabilities Stakeholder Engagement & Coaching Partner with senior HR stakeholders, journey owners, programme teams, and technical squads Translate business outcomes into scalable ServiceNow designs and implementations Lead and coach junior developers, providing technical guidance and quality oversight Contribute to agile delivery, working closely with product owners and scrum teams Essential Skills & Experience ServiceNow & HRSD Strong experience delivering ServiceNow HR Service Delivery (HRSD) in large or complex organisations Proven ability to translate HR business needs into scalable HRSD solution designs Hands on experience with: HR Service Delivery Enterprise Employee Center/Employee Center Pro HR Agent Workspace (UI Builder) Employee Document Management Case and knowledge management within HRSD Platform Engineering & Technical Capability Strong ServiceNow Scripting skills: JavaScript Business Rules, Script Includes, Client Scripts REST/SOAP integrations Experience with: Flow Designer and workflow automation UI Builder and UI/UX configuration Integrations with platforms such as Workday and Microsoft technologies Web technologies (HTML, CSS, XML, AngularJS) Experience implementing: Platform Analytics and reporting AI/automation capabilities (eg Now Assist, virtual agents, workflow intelligence) Familiarity with enterprise infrastructure and identity platforms (eg Microsoft Entra, Microsoft Graph, M365) Ways of Working Experience working in Agile delivery environments Comfortable acting as both individual contributor and technical lead Strong problem solving skills with the ability to work across ambiguity Excellent communication skills with the ability to engage stakeholders at all levels Certifications (Preferred) ServiceNow Certified System Administrator ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist - HR Additional ServiceNow architecture or platform certifications are desirable Ideal Candidate Profile This role suits a senior ServiceNow HRSD consultant/developer who: Is highly hands on and delivery focused Can operate as a trusted technical partner to HR and platform leadership Has experience stabilising live platforms while delivering new capabilities Brings strong engineering discipline alongside functional HRSD expertise All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
01/04/2026
Contractor
Role Title: ServiceNow HRSD Specialist Duration: contract to run until 31/08/2026 Location: London, hybrid Rate: up to £763 p/d Umbrella inside IR35 Clearance required: You must hold a British Passport Role purpose/summary We are seeking a Senior ServiceNow HR Service Delivery (HRSD) specialist to join an established ServiceNow capability within a large enterprise environment. This role requires a strong blend of hands on technical delivery, HRSD functional expertise, and platform engineering capability. The successful candidate will act as a technical and functional SME, working closely with HR Technology leadership, HR journey owners, governance teams, and delivery squads to stabilise BAU, reduce backlog, and deliver scalable, outcome based HR solutions on the ServiceNow platform. This is a hands on role requiring deep ServiceNow configuration, Scripting, workflow automation, integrations, and experience designing enterprise grade HRSD solutions. Key Responsibilities Delivery & Execution Embed immediately into the ServiceNow capability to stabilise BAU and reduce backlog Lead and perform hands on technical delivery, including configuration, workflows, HRSD capabilities, Scripting, and integrations Design and deliver end to end HRSD solutions across key HR journeys (eg joining, progressing, leaving) Digitise HR processes, reducing manual effort and eliminating high volume mailboxes and triage queues Design and implement outcome based workflows, improved routing logic, and automation at scale Drive continuous improvement across performance, user experience, resilience, and operational stability Technical Leadership & Governance Act as SME for ServiceNow HRSD architecture, technical design, and platform governance Shape solution options and delivery approaches in partnership with HR Technology leadership Define and mature design standards, reusable patterns, and best practices Ensure alignment to platform roadmap, architectural principles, and enterprise controls Support upgrades, instance management, and adoption of new ServiceNow capabilities Stakeholder Engagement & Coaching Partner with senior HR stakeholders, journey owners, programme teams, and technical squads Translate business outcomes into scalable ServiceNow designs and implementations Lead and coach junior developers, providing technical guidance and quality oversight Contribute to agile delivery, working closely with product owners and scrum teams Essential Skills & Experience ServiceNow & HRSD Strong experience delivering ServiceNow HR Service Delivery (HRSD) in large or complex organisations Proven ability to translate HR business needs into scalable HRSD solution designs Hands on experience with: HR Service Delivery Enterprise Employee Center/Employee Center Pro HR Agent Workspace (UI Builder) Employee Document Management Case and knowledge management within HRSD Platform Engineering & Technical Capability Strong ServiceNow Scripting skills: JavaScript Business Rules, Script Includes, Client Scripts REST/SOAP integrations Experience with: Flow Designer and workflow automation UI Builder and UI/UX configuration Integrations with platforms such as Workday and Microsoft technologies Web technologies (HTML, CSS, XML, AngularJS) Experience implementing: Platform Analytics and reporting AI/automation capabilities (eg Now Assist, virtual agents, workflow intelligence) Familiarity with enterprise infrastructure and identity platforms (eg Microsoft Entra, Microsoft Graph, M365) Ways of Working Experience working in Agile delivery environments Comfortable acting as both individual contributor and technical lead Strong problem solving skills with the ability to work across ambiguity Excellent communication skills with the ability to engage stakeholders at all levels Certifications (Preferred) ServiceNow Certified System Administrator ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist - HR Additional ServiceNow architecture or platform certifications are desirable Ideal Candidate Profile This role suits a senior ServiceNow HRSD consultant/developer who: Is highly hands on and delivery focused Can operate as a trusted technical partner to HR and platform leadership Has experience stabilising live platforms while delivering new capabilities Brings strong engineering discipline alongside functional HRSD expertise All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Web Developer CMS Remote (UK) Salary: £35,000 - £50,000 About the Company We are working with a leading UK pensions and insurance consulting and administration business. A FTSE 250 company, our client supports over 1,400 pension schemes, administers more than one million member accounts, and partners with insurance companies across the life and bulk annuities sector. They are known for combining industry expertise with innovative technology solutions, offering a collaborative environment and strong focus on professional development. About the Role We are looking for a talented Web Developer (CMS Specialist) to join a growing IT Development and Delivery team. In this role, you will take ownership of developing and maintaining client-facing self-service websites, ensuring they are visually engaging, high-performing, and user-friendly. You will act as the subject matter expert for CMS platforms, working closely with product owners, designers, and stakeholders to deliver seamless digital experiences. This is an excellent opportunity to work in a collaborative environment where innovation and continuous improvement are encouraged. Key Responsibilities Manage, maintain, and enhance client websites built on CMS platforms (particularly Umbraco) Troubleshoot and resolve technical issues efficiently Implement new features and improve existing functionality Collaborate with digital teams and external design agencies Liaise with clients to understand requirements and provide updates Ensure websites are accessible, responsive, and optimised across devices Develop and maintain unit tests for software components Support automated testing processes and frameworks Manage CMS upgrades and ensure systems remain up to date Follow release processes, including producing release notes Monitor development progress and resolve production issues Stay up to date with industry trends and best practices Skills & Experience Strong experience with CMS platforms, particularly Umbraco Solid understanding of Front End development, with some Back End knowledge Experience with JavaScript, C#, and .NET technologies Familiarity with ASP.NET Core MVC, Web API, and CMS-based solutions Strong troubleshooting and debugging skills Good eye for design and experience working with design teams Experience delivering responsive and accessible web solutions Familiarity with tools such as Azure DevOps or JIRA/Confluence Excellent communication skills, both technical and non-technical Ability to manage multiple projects and work in a fast-paced environment Experience within financial services or pension platforms is a plus, but not essential. What's on Offer Competitive salary (£35,000 - £50,000) Bonus or profit share scheme 25 days holiday Pension scheme Flexible benefits package (health, wellbeing, lifestyle, and protection) Life assurance Retail discounts and rewards platform Interest-free season ticket loan Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
01/04/2026
Full time
Web Developer CMS Remote (UK) Salary: £35,000 - £50,000 About the Company We are working with a leading UK pensions and insurance consulting and administration business. A FTSE 250 company, our client supports over 1,400 pension schemes, administers more than one million member accounts, and partners with insurance companies across the life and bulk annuities sector. They are known for combining industry expertise with innovative technology solutions, offering a collaborative environment and strong focus on professional development. About the Role We are looking for a talented Web Developer (CMS Specialist) to join a growing IT Development and Delivery team. In this role, you will take ownership of developing and maintaining client-facing self-service websites, ensuring they are visually engaging, high-performing, and user-friendly. You will act as the subject matter expert for CMS platforms, working closely with product owners, designers, and stakeholders to deliver seamless digital experiences. This is an excellent opportunity to work in a collaborative environment where innovation and continuous improvement are encouraged. Key Responsibilities Manage, maintain, and enhance client websites built on CMS platforms (particularly Umbraco) Troubleshoot and resolve technical issues efficiently Implement new features and improve existing functionality Collaborate with digital teams and external design agencies Liaise with clients to understand requirements and provide updates Ensure websites are accessible, responsive, and optimised across devices Develop and maintain unit tests for software components Support automated testing processes and frameworks Manage CMS upgrades and ensure systems remain up to date Follow release processes, including producing release notes Monitor development progress and resolve production issues Stay up to date with industry trends and best practices Skills & Experience Strong experience with CMS platforms, particularly Umbraco Solid understanding of Front End development, with some Back End knowledge Experience with JavaScript, C#, and .NET technologies Familiarity with ASP.NET Core MVC, Web API, and CMS-based solutions Strong troubleshooting and debugging skills Good eye for design and experience working with design teams Experience delivering responsive and accessible web solutions Familiarity with tools such as Azure DevOps or JIRA/Confluence Excellent communication skills, both technical and non-technical Ability to manage multiple projects and work in a fast-paced environment Experience within financial services or pension platforms is a plus, but not essential. What's on Offer Competitive salary (£35,000 - £50,000) Bonus or profit share scheme 25 days holiday Pension scheme Flexible benefits package (health, wellbeing, lifestyle, and protection) Life assurance Retail discounts and rewards platform Interest-free season ticket loan Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
UX Researcher (Digital Interaction) £27.24/hr umbrella rate Are you ready to take your career to the next level? This is an exciting opportunity for a UX Researcher (Digital Interaction) to join a forward-thinking organisation that is shaping the future of vehicle engineering. This role offers the chance to work on innovative projects that combine cutting-edge technology with user-centred design principles, all while contributing to the development of exceptional digital experiences. If you thrive in fast-paced, collaborative environments and have a passion for usability testing, this could be the perfect role for you. What You Will Do: - Plan and execute UX testing activities in vehicles and across prototype platforms. - Conduct usability testing across digital interfaces using both qualitative and quantitative methods. - Collaborate with UX Designers to identify friction points and support improvements to usability and flow. - Capture and communicate findings from user studies to internal teams in a concise and practical format. - Contribute to the creation of benchmarking insights, user personas, and attribute tracking. - Support early concept validation as well as final product assessment. What You Will Bring: - Proven experience conducting usability studies and user testing. - A solid understanding of user-centred design principles and interaction. - Confidence in testing physical, digital, and immersive prototypes. - Strong communication skills with the ability to present findings effectively. - A proactive and collaborative mindset, comfortable working in agile delivery environments. As a UX Researcher (Digital Interaction), you will play a vital role in shaping the digital experiences of tomorrow. Your expertise will contribute to the company's vision of creating intuitive and seamless interactions that enhance the user journey. This is your chance to be part of a multidisciplinary team where your insights will directly influence design decisions and product development. Location: This role is based in Gaydon, offering you the chance to work in a hub of innovation within the automotive industry. Interested?: If you're ready to make an impact and bring your UX expertise to a dynamic and inspiring environment, don't wait. Apply now to become a UX Researcher (Digital Interaction) and take the next step in your career! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
01/04/2026
Contractor
UX Researcher (Digital Interaction) £27.24/hr umbrella rate Are you ready to take your career to the next level? This is an exciting opportunity for a UX Researcher (Digital Interaction) to join a forward-thinking organisation that is shaping the future of vehicle engineering. This role offers the chance to work on innovative projects that combine cutting-edge technology with user-centred design principles, all while contributing to the development of exceptional digital experiences. If you thrive in fast-paced, collaborative environments and have a passion for usability testing, this could be the perfect role for you. What You Will Do: - Plan and execute UX testing activities in vehicles and across prototype platforms. - Conduct usability testing across digital interfaces using both qualitative and quantitative methods. - Collaborate with UX Designers to identify friction points and support improvements to usability and flow. - Capture and communicate findings from user studies to internal teams in a concise and practical format. - Contribute to the creation of benchmarking insights, user personas, and attribute tracking. - Support early concept validation as well as final product assessment. What You Will Bring: - Proven experience conducting usability studies and user testing. - A solid understanding of user-centred design principles and interaction. - Confidence in testing physical, digital, and immersive prototypes. - Strong communication skills with the ability to present findings effectively. - A proactive and collaborative mindset, comfortable working in agile delivery environments. As a UX Researcher (Digital Interaction), you will play a vital role in shaping the digital experiences of tomorrow. Your expertise will contribute to the company's vision of creating intuitive and seamless interactions that enhance the user journey. This is your chance to be part of a multidisciplinary team where your insights will directly influence design decisions and product development. Location: This role is based in Gaydon, offering you the chance to work in a hub of innovation within the automotive industry. Interested?: If you're ready to make an impact and bring your UX expertise to a dynamic and inspiring environment, don't wait. Apply now to become a UX Researcher (Digital Interaction) and take the next step in your career! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Digital Experience Specialist - Hybrid 2 days a week in PrestonSalary £35k-£40k DOE About the Role We are looking for a talented Digital Experience Specialist to join our Marketing & Communications team. In this role, you will help shape high-quality digital experiences for members across multiple pension schemes. Reporting to the Digital Experience Manager, you will deliver engaging online content, improve user journeys and support digital transformation across LPPA platforms, including our secure member portal, PensionPoint.You will support the optimisation of content using WordPress and Umbraco, apply UX best practice, and ensure all digital touchpoints are accessible, compliant and user-focused. With strong analytical ability, you'll use tools such as Google Analytics, Hotjar and Clarity to identify trends, diagnose issues and recommend improvements. This role also contributes to email marketing campaigns, user research, and works collaboratively with developers, designers and content teams. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: - Competitive salary DOE.- 25 days' holiday, plus bank holidays and 2 additional concessionary days and a half day for your Birthday, with the ability to 'buy and sell' leave.- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.- Access to Health or Dental Plan.- Access to our Enhanced Employee Assistance Programme for when you or your family might need some support.- Access to our bespoke Reward Discount Scheme - 'Your Perk Site.'- Opportunities to attend Wellbeing webinars and social events.- Daily free fruit and snacks available to you in our office.- Free Car Parking in Preston City Centre. What You'll Do - Deliver digital communication improvements that enhance member experience and support business objectives.- Manage CMS workflows and ensure content meets accessibility, compliance and brand standards.- Use Agile tools such as Planner and DevOps to support project delivery.- Collaborate with internal teams to align digital solutions with statutory and seasonal pension activity.- Support and update LPPA websites and portals using WordPress and Umbraco.- Create and optimise digital content for search, engagement and AI-driven platforms.- Use analytics tools to assess user behaviour and make data-driven recommendations.- Plan and deliver email marketing campaigns, including A/B testing and automation.- Monitor industry trends and online search activity to inform content and digital strategy. About You - Experienced in managing CMS platforms such as WordPress or Umbraco.- Strong analytical skills with the ability to turn data into actionable insights.- Working knowledge of UX principles and familiarity with front-end technologies.- Highly organised, proactive, and able to manage multiple priorities.- Creative problem-solver with a forward-thinking approach and interest in AI tools.- Strong stakeholder and communication skills, with excellent attention to detail.- Confident presenting findings and recommendations. Our Values - Doing the right thing- Forward thinking- Working together- Committed to excellence
01/04/2026
Full time
Digital Experience Specialist - Hybrid 2 days a week in PrestonSalary £35k-£40k DOE About the Role We are looking for a talented Digital Experience Specialist to join our Marketing & Communications team. In this role, you will help shape high-quality digital experiences for members across multiple pension schemes. Reporting to the Digital Experience Manager, you will deliver engaging online content, improve user journeys and support digital transformation across LPPA platforms, including our secure member portal, PensionPoint.You will support the optimisation of content using WordPress and Umbraco, apply UX best practice, and ensure all digital touchpoints are accessible, compliant and user-focused. With strong analytical ability, you'll use tools such as Google Analytics, Hotjar and Clarity to identify trends, diagnose issues and recommend improvements. This role also contributes to email marketing campaigns, user research, and works collaboratively with developers, designers and content teams. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: - Competitive salary DOE.- 25 days' holiday, plus bank holidays and 2 additional concessionary days and a half day for your Birthday, with the ability to 'buy and sell' leave.- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.- Access to Health or Dental Plan.- Access to our Enhanced Employee Assistance Programme for when you or your family might need some support.- Access to our bespoke Reward Discount Scheme - 'Your Perk Site.'- Opportunities to attend Wellbeing webinars and social events.- Daily free fruit and snacks available to you in our office.- Free Car Parking in Preston City Centre. What You'll Do - Deliver digital communication improvements that enhance member experience and support business objectives.- Manage CMS workflows and ensure content meets accessibility, compliance and brand standards.- Use Agile tools such as Planner and DevOps to support project delivery.- Collaborate with internal teams to align digital solutions with statutory and seasonal pension activity.- Support and update LPPA websites and portals using WordPress and Umbraco.- Create and optimise digital content for search, engagement and AI-driven platforms.- Use analytics tools to assess user behaviour and make data-driven recommendations.- Plan and deliver email marketing campaigns, including A/B testing and automation.- Monitor industry trends and online search activity to inform content and digital strategy. About You - Experienced in managing CMS platforms such as WordPress or Umbraco.- Strong analytical skills with the ability to turn data into actionable insights.- Working knowledge of UX principles and familiarity with front-end technologies.- Highly organised, proactive, and able to manage multiple priorities.- Creative problem-solver with a forward-thinking approach and interest in AI tools.- Strong stakeholder and communication skills, with excellent attention to detail.- Confident presenting findings and recommendations. Our Values - Doing the right thing- Forward thinking- Working together- Committed to excellence
Senior UX Researcher £33.98/hr umbrella rate Are you ready to elevate your career as a Senior UX Researcher ? This is your chance to join an innovative company at the forefront of the automotive industry, working on cutting-edge digital in-vehicle experiences. This role offers an inspiring environment where your expertise in user research will directly shape the future of vehicle design and user interaction. With a focus on collaboration, creativity, and excellence, this company provides you with an opportunity to make a real impact while developing your skills further. What You Will Do: - Lead and co-ordinate UX testing across vehicles, simulators, and digital prototypes. - Conduct hands-on research, including study design, moderation, and analysis. - Mentor junior researchers and support their professional development. - Utilise Maze and other industry-standard research and survey tools to design and analyse studies. - Collaborate closely with designers and product teams to define research needs and translate findings into actionable recommendations. - Manage testing logistics and ensure high standards of research quality. What You Will Bring: - Strong experience in user research and usability testing, including in-person moderated studies. - Proven ability to run studies across a range of prototype fidelities. - Proficiency with Maze and common research tools such as Qualtrics, UserTesting, and Optimal Workshop. - Excellent communication and organisational skills. - A full UK driving licence and the legal right to work in the UK, ensuring regular on-site working due to secure prototype access. This company is committed to delivering exceptional digital experiences that enhance the lives of its customers. By joining as a Senior UX Researcher, you will play a pivotal role in ensuring that every design decision is informed by robust research and user insights. The company values innovation, collaboration, and dedication, creating an environment where your expertise will thrive and contribute to ground-breaking advancements in the automotive industry. Location: This position is based in Gaydon, offering you the chance to work on-site several days per week in a secure and dynamic environment. Interested?: If you're ready to drive innovation and shape the future of digital in-vehicle experiences, apply today for the Senior UX Researcher role. Don't miss this opportunity to make your mark in an exciting and forward-thinking company! This role is Inside IR3 Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
01/04/2026
Contractor
Senior UX Researcher £33.98/hr umbrella rate Are you ready to elevate your career as a Senior UX Researcher ? This is your chance to join an innovative company at the forefront of the automotive industry, working on cutting-edge digital in-vehicle experiences. This role offers an inspiring environment where your expertise in user research will directly shape the future of vehicle design and user interaction. With a focus on collaboration, creativity, and excellence, this company provides you with an opportunity to make a real impact while developing your skills further. What You Will Do: - Lead and co-ordinate UX testing across vehicles, simulators, and digital prototypes. - Conduct hands-on research, including study design, moderation, and analysis. - Mentor junior researchers and support their professional development. - Utilise Maze and other industry-standard research and survey tools to design and analyse studies. - Collaborate closely with designers and product teams to define research needs and translate findings into actionable recommendations. - Manage testing logistics and ensure high standards of research quality. What You Will Bring: - Strong experience in user research and usability testing, including in-person moderated studies. - Proven ability to run studies across a range of prototype fidelities. - Proficiency with Maze and common research tools such as Qualtrics, UserTesting, and Optimal Workshop. - Excellent communication and organisational skills. - A full UK driving licence and the legal right to work in the UK, ensuring regular on-site working due to secure prototype access. This company is committed to delivering exceptional digital experiences that enhance the lives of its customers. By joining as a Senior UX Researcher, you will play a pivotal role in ensuring that every design decision is informed by robust research and user insights. The company values innovation, collaboration, and dedication, creating an environment where your expertise will thrive and contribute to ground-breaking advancements in the automotive industry. Location: This position is based in Gaydon, offering you the chance to work on-site several days per week in a secure and dynamic environment. Interested?: If you're ready to drive innovation and shape the future of digital in-vehicle experiences, apply today for the Senior UX Researcher role. Don't miss this opportunity to make your mark in an exciting and forward-thinking company! This role is Inside IR3 Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
UX Designer (Contract) Duration: 6 Months (Possibility for extension) Location: Bristol Harborside/Hybrid (2 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile We are seeking a talented UX Designer to be part of our dynamic team dedicated to reimagining customer onboarding experiences and enhancing in-app banking functionalities. If you have a passion for user-centered design and a knack for creating seamless digital experiences, we want to hear from you! Key Responsibilities: Lead end-to-end UX design, encompassing research, interaction design, and some UI work. Collaborate with cross-functional teams to ensure cohesive design delivery across web and mobile platforms. Drive customer experience improvement initiatives, focusing on reducing drop-out rates and boosting conversion through innovative AI solutions. Help shape the design processes, stakeholder engagement methods, and overall design delivery structure within our new lab. Skills & Experience: Strong UX Design Experience: Proven expertise in the UX design lifecycle, from initial research to final product delivery. Research Skills: Ability to conduct lightweight user research to inform design decisions. UI Design Capabilities: While not mandatory, UI design experience is a definite plus. Collaborative Mindset: Experience working in collaborative design teams, with a focus on open communication and teamwork. Stakeholder Engagement: Strong communication skills to effectively liaise with stakeholders and understand their needs. Tools We Use: Figma: Our primary design tool. Adobe Suite: Experience is beneficial but not required. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
31/03/2026
Contractor
UX Designer (Contract) Duration: 6 Months (Possibility for extension) Location: Bristol Harborside/Hybrid (2 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile We are seeking a talented UX Designer to be part of our dynamic team dedicated to reimagining customer onboarding experiences and enhancing in-app banking functionalities. If you have a passion for user-centered design and a knack for creating seamless digital experiences, we want to hear from you! Key Responsibilities: Lead end-to-end UX design, encompassing research, interaction design, and some UI work. Collaborate with cross-functional teams to ensure cohesive design delivery across web and mobile platforms. Drive customer experience improvement initiatives, focusing on reducing drop-out rates and boosting conversion through innovative AI solutions. Help shape the design processes, stakeholder engagement methods, and overall design delivery structure within our new lab. Skills & Experience: Strong UX Design Experience: Proven expertise in the UX design lifecycle, from initial research to final product delivery. Research Skills: Ability to conduct lightweight user research to inform design decisions. UI Design Capabilities: While not mandatory, UI design experience is a definite plus. Collaborative Mindset: Experience working in collaborative design teams, with a focus on open communication and teamwork. Stakeholder Engagement: Strong communication skills to effectively liaise with stakeholders and understand their needs. Tools We Use: Figma: Our primary design tool. Adobe Suite: Experience is beneficial but not required. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of Maritime Domain Awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. Role overview of our UX/UI Designer As a UX/UI Designer here with us at SRT, you will be someone with strong UX thinking, solid visual design skills, and experience delivering end-to-end design work, from research and wireframes through to polished UI. We're looking for a UX/UI Designer to help shape the user experience across our desktop, web, and mobile applications. You'll work closely with our Design, Product, and Engineering teams. In this role you will be at home using Figma with experience contributing to and scaling component-based design systems and have a thorough understanding of atomic design principals. Comfortable articulating your design decisions to your team members and stakeholders alike. This is a great opportunity to enhance your skills while working on complex, real-world software products. The role of UX/UI Designer role is a hybrid working position based from our Cardiff office, you will be required to attend office 1 day per week as per the team's requirements. UX/UI Designer - Responsibilities (not exhaustive): Take end-to-end ownership of designing new features and product improvements, from concept through to delivery across our software platforms for web and mobile Help maintain and evolve our design system, patterns, and UI guidelines Prototype and test ideas to validate solutions Contribute ideas to continuously improve our user experience UX/UI Designer - Required Skills and Experience ESSENTIAL - Highly experienced with Figma ESSENTIAL - You must have an online portfolio Provide link to this in your application Strong working knowledge of Photoshop and Illustrator Experienced in taking complex problems and simplifying them into intuitive user interfaces Proven ability to manage end-to-end design processes for mobile and web, including developer handoff Understanding of UX/UI principles and usability best practices Experience working in an agile environment is beneficial Company Benefits Highly Competitive Salary and Pension Hybrid Working Development opportunities SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
31/03/2026
Full time
SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of Maritime Domain Awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. Role overview of our UX/UI Designer As a UX/UI Designer here with us at SRT, you will be someone with strong UX thinking, solid visual design skills, and experience delivering end-to-end design work, from research and wireframes through to polished UI. We're looking for a UX/UI Designer to help shape the user experience across our desktop, web, and mobile applications. You'll work closely with our Design, Product, and Engineering teams. In this role you will be at home using Figma with experience contributing to and scaling component-based design systems and have a thorough understanding of atomic design principals. Comfortable articulating your design decisions to your team members and stakeholders alike. This is a great opportunity to enhance your skills while working on complex, real-world software products. The role of UX/UI Designer role is a hybrid working position based from our Cardiff office, you will be required to attend office 1 day per week as per the team's requirements. UX/UI Designer - Responsibilities (not exhaustive): Take end-to-end ownership of designing new features and product improvements, from concept through to delivery across our software platforms for web and mobile Help maintain and evolve our design system, patterns, and UI guidelines Prototype and test ideas to validate solutions Contribute ideas to continuously improve our user experience UX/UI Designer - Required Skills and Experience ESSENTIAL - Highly experienced with Figma ESSENTIAL - You must have an online portfolio Provide link to this in your application Strong working knowledge of Photoshop and Illustrator Experienced in taking complex problems and simplifying them into intuitive user interfaces Proven ability to manage end-to-end design processes for mobile and web, including developer handoff Understanding of UX/UI principles and usability best practices Experience working in an agile environment is beneficial Company Benefits Highly Competitive Salary and Pension Hybrid Working Development opportunities SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
Job title: Senior Service Designer - AI Innovation Lab Location: Bristol Harbourside (2 days per week onsite including Wednesdays) Contract: 6 Months Initial (Potential Extension) Rate: Circa 600 per day Working pattern: Full time This team is exploring how Agentic AI and Conversational AI can improve the customer journey - from onboarding new customers to enhancing everyday banking experiences such as payments, account management, and digital interactions. The team is reimagining the end-to-end banking experience using AI, focusing on: Improving customer onboarding journeys Enhancing how customers interact with banking products Reducing customer drop-off points Increasing conversion and engagement Designing intelligent AI-driven digital experiences The work will span mobile-first experiences as well as web/desktop platforms. Key Skills & Experience Proven experience in Service Design Experience with Figma is essential Experience working AI-driven Digital projects is essential Strong background in customer journey mapping and service blueprinting Experience working in cross-functional design teams Strong stakeholder management and communication skills Ability to work as a self-starter in a new or evolving team environment Key Responsibilities Design end-to-end service experiences across AI-driven digital banking journeys Create customer journey maps and service blueprints Identify service gaps and opportunities to improve user experience Collaborate with UX, UI, Content Designers, and Researchers Engage with stakeholders across product, engineering, and business teams Help define new processes and ways of working within a newly formed innovation team Contribute to the design of AI-powered customer experiences What We're Looking For: We want someone who is passionate about service design and is eager to bring innovative solutions to life. If you have a keen eye for detail and a knack for understanding customer needs, this role is for you! Join us and help transform the banking landscape with your creativity and expertise. Your ideas could lead to smarter, more engaging banking experiences for customers everywhere! Ready to Take the Leap? If you are excited about this opportunity and believe you are the right fit for the role, don't hesitate! Apply now to be part of this exhilarating journey in the AI Innovation Lab and make a real difference in the world of banking! Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Embrace this opportunity to thrive in a vibrant, innovative space where your skills will shine! We can't wait to see how you can help us revolutionise banking for the future! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
31/03/2026
Contractor
Job title: Senior Service Designer - AI Innovation Lab Location: Bristol Harbourside (2 days per week onsite including Wednesdays) Contract: 6 Months Initial (Potential Extension) Rate: Circa 600 per day Working pattern: Full time This team is exploring how Agentic AI and Conversational AI can improve the customer journey - from onboarding new customers to enhancing everyday banking experiences such as payments, account management, and digital interactions. The team is reimagining the end-to-end banking experience using AI, focusing on: Improving customer onboarding journeys Enhancing how customers interact with banking products Reducing customer drop-off points Increasing conversion and engagement Designing intelligent AI-driven digital experiences The work will span mobile-first experiences as well as web/desktop platforms. Key Skills & Experience Proven experience in Service Design Experience with Figma is essential Experience working AI-driven Digital projects is essential Strong background in customer journey mapping and service blueprinting Experience working in cross-functional design teams Strong stakeholder management and communication skills Ability to work as a self-starter in a new or evolving team environment Key Responsibilities Design end-to-end service experiences across AI-driven digital banking journeys Create customer journey maps and service blueprints Identify service gaps and opportunities to improve user experience Collaborate with UX, UI, Content Designers, and Researchers Engage with stakeholders across product, engineering, and business teams Help define new processes and ways of working within a newly formed innovation team Contribute to the design of AI-powered customer experiences What We're Looking For: We want someone who is passionate about service design and is eager to bring innovative solutions to life. If you have a keen eye for detail and a knack for understanding customer needs, this role is for you! Join us and help transform the banking landscape with your creativity and expertise. Your ideas could lead to smarter, more engaging banking experiences for customers everywhere! Ready to Take the Leap? If you are excited about this opportunity and believe you are the right fit for the role, don't hesitate! Apply now to be part of this exhilarating journey in the AI Innovation Lab and make a real difference in the world of banking! Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Embrace this opportunity to thrive in a vibrant, innovative space where your skills will shine! We can't wait to see how you can help us revolutionise banking for the future! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
E Learning Designer Location: Hybrid/Office based in Cannock Salary: £28,500 - £34,000 depending on experience + Excellent benefits! Contract Type: Permanent, Full Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Because at Phoenix Health & Safety (part of Wilmington plc) we re growing fast, and we need a creative E Learning Designer who knows how to turn important topics into engaging learning experiences people genuinely enjoy. As one of the UK s leading providers of health & safety training, we re all about raising the bar in digital learning, and your blend of graphic design skills, Adobe Creative expertise, and UI/UX awareness could make a real impact here. If you love shaping content that helps people learn better, enjoy creating original graphics and animations, and want to work with a team that values fresh ideas, we d love to hear from you! Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities: In this role, you ll focus on enhancing the design and usability of our digital learning courses making them engaging, interactive, and visually impactful for Phoenix s clients. You won t be involved in developing or delivering the course syllabus itself; your focus will be on ensuring that the learning experience is intuitive, user-friendly, and visually appealing. This is a great opportunity to apply your graphic design skills within an e-learning context, working to improve how our content is presented and experienced. As part of your application, please provide a relevant work sample that showcases your design and e-learning expertise. You'll be responsible for: • Supporting the delivery of our Product strategy. • Reviewing and improving our existing e Learning courses so they re high quality, modern and engaging. • Developing fully interactive digital learning experiences from scratch. • Creating original graphics, animations and video content to support our learning materials. • Supporting the design and running of our LMS, making sure learners get a seamless experience. • Creating and applying brand guidelines across our learning materials. • Working closely with subject matter experts and stakeholders to make sure everything we produce is technically spot on. • Proofreading and editing the work of others, providing constructive feedback where appropriate. • Creating graphics for our marketing team, as needed. • Monitoring learner feedback and performance. What s the Best Thing About This Role This is a genuinely exciting time to join, as AI has opened up so many possibilities in the e-learning world! It s an experimental role with a fail fast, learn often, and move forward mentality. What s the Most Challenging Thing About This Role There can be tight turnarounds and competing deadlines, with multiple projects to manage at once. This is a fast-paced, busy role where you ll need to hit the ground running. What We re Looking For To be successful in this role, you must have: • Previous experience in a similar e-learning, digital design or graphic design role. • Proficiency with eLearning authoring tools, such as Articulate Storyline 360 and Rise 360. • Solid skills in Adobe InDesign. • Experience using an LMS (we're open on which one). • A good understanding of how effective e-learning is created. • Genuine curiosity about new tech, especially AI-powered learning tools and how they can enhance the learner experience. To be successful in this role, it would be great if you have: • Animation or video-editing experience. • Proofreading or copywriting experience. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team! Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
31/03/2026
Full time
E Learning Designer Location: Hybrid/Office based in Cannock Salary: £28,500 - £34,000 depending on experience + Excellent benefits! Contract Type: Permanent, Full Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Because at Phoenix Health & Safety (part of Wilmington plc) we re growing fast, and we need a creative E Learning Designer who knows how to turn important topics into engaging learning experiences people genuinely enjoy. As one of the UK s leading providers of health & safety training, we re all about raising the bar in digital learning, and your blend of graphic design skills, Adobe Creative expertise, and UI/UX awareness could make a real impact here. If you love shaping content that helps people learn better, enjoy creating original graphics and animations, and want to work with a team that values fresh ideas, we d love to hear from you! Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities: In this role, you ll focus on enhancing the design and usability of our digital learning courses making them engaging, interactive, and visually impactful for Phoenix s clients. You won t be involved in developing or delivering the course syllabus itself; your focus will be on ensuring that the learning experience is intuitive, user-friendly, and visually appealing. This is a great opportunity to apply your graphic design skills within an e-learning context, working to improve how our content is presented and experienced. As part of your application, please provide a relevant work sample that showcases your design and e-learning expertise. You'll be responsible for: • Supporting the delivery of our Product strategy. • Reviewing and improving our existing e Learning courses so they re high quality, modern and engaging. • Developing fully interactive digital learning experiences from scratch. • Creating original graphics, animations and video content to support our learning materials. • Supporting the design and running of our LMS, making sure learners get a seamless experience. • Creating and applying brand guidelines across our learning materials. • Working closely with subject matter experts and stakeholders to make sure everything we produce is technically spot on. • Proofreading and editing the work of others, providing constructive feedback where appropriate. • Creating graphics for our marketing team, as needed. • Monitoring learner feedback and performance. What s the Best Thing About This Role This is a genuinely exciting time to join, as AI has opened up so many possibilities in the e-learning world! It s an experimental role with a fail fast, learn often, and move forward mentality. What s the Most Challenging Thing About This Role There can be tight turnarounds and competing deadlines, with multiple projects to manage at once. This is a fast-paced, busy role where you ll need to hit the ground running. What We re Looking For To be successful in this role, you must have: • Previous experience in a similar e-learning, digital design or graphic design role. • Proficiency with eLearning authoring tools, such as Articulate Storyline 360 and Rise 360. • Solid skills in Adobe InDesign. • Experience using an LMS (we're open on which one). • A good understanding of how effective e-learning is created. • Genuine curiosity about new tech, especially AI-powered learning tools and how they can enhance the learner experience. To be successful in this role, it would be great if you have: • Animation or video-editing experience. • Proofreading or copywriting experience. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team! Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
31/03/2026
Full time
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
Job title: Solutions Architect Location: Cheltenham Salary: £69,611 to £77,801, comprising a basic salary of £66,581 and a concessionary payment of £3,030. The exact salary offered within this range will depend on your skills and experience. An additional Skills Payment is available once your skills level is confirmed, £3,822 for Level 1 or £8,190 for Level 2. Flexible working: We offer a range of working patterns, including full-time, part-time, and compressed hours, with flexible start and finish times to support a work-life balance. While most of our work is carried out on-site due to its sensitive nature, occasional home working may be possible depending on business needs. Find out more about flexible working on our website. GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ, you ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. As a Solutions Architect, you ll help deliver technology solutions that support GCHQ s mission, drawing on your experience to lead design work, manage a team, and make strategic architectural decisions. The nature of our work requires advanced, innovative technology, offering you the chance to apply your skills to unique and meaningful challenges. Working across a range of complex projects, you ll shape solution designs, produce clear documentation and models, and ensure alignment with established architectural standards. You ll work closely with stakeholders, balancing technical, business, cost, and risk considerations to deliver scalable and resilient solutions. Day-to-day, you ll collaborate with delivery teams, engineers, and business colleagues to clarify requirements, adapt designs and guide their implementation. You ll produce and maintain artefacts, provide clarity and direction, and mentor less-senior colleagues. Occasional travel across the UK will also be required so you can work closely with colleagues from all areas of the organisation. To apply, you ll bring experience in solutions architecture, including leading the design of end-to-end digital or technology solutions. You ll have familiarity with frameworks such as TOGAF, NIST, and ITIL, along with experience managing or line-managing a team. You ll be skilled at producing artefacts that guide delivery teams and at explaining design decisions clearly to both technical and non-technical audiences. Effective stakeholder management, collaboration and negotiation skills will also help you align differing user needs with organisational priorities. Adaptability, time management, critical thinking, and creative problem-solving will support you in delivering well-rounded solutions to complex challenges. When you join us, you ll have a full induction to GCHQ so you can understand who we are and what we do. Once in your role, you ll receive formal and on-the-job training, along with all the support you need to thrive. We re committed to continuous professional development and to providing the space for you to grow, innovate and experiment. Typically, around 20% of your time is dedicated to developing yourself and supporting others. We know development looks different for everyone, so we ll tailor our support to your learning style, whether that s through books, courses, conferences or stretch assignments. We ll cover the cost of professional qualifications and give you the time and support to achieve them. From day one, you ll have access to mentors and subject-matter experts, and we ll work with you to build a structured development plan aligned with your goals. At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. You can find out more about our culture, working environment and diversity on our website. To find out more and apply, please visit our website. To be eligible to apply, you must be a British Citizen. If you hold dual nationality, of which one component is British, you will still be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. We welcome applications from candidates of all ages, and there is no upper age limit. You can apply at 17; if successful, you will not be offered a start date prior to your 18th birthday. Full eligibility details can be found on our website. Solutions Architect, Enterprise Architect, Solution Architect, Solution Designer, Solutions Designer, Solutions Engineer, Solutions Technical Architect.
31/03/2026
Full time
Job title: Solutions Architect Location: Cheltenham Salary: £69,611 to £77,801, comprising a basic salary of £66,581 and a concessionary payment of £3,030. The exact salary offered within this range will depend on your skills and experience. An additional Skills Payment is available once your skills level is confirmed, £3,822 for Level 1 or £8,190 for Level 2. Flexible working: We offer a range of working patterns, including full-time, part-time, and compressed hours, with flexible start and finish times to support a work-life balance. While most of our work is carried out on-site due to its sensitive nature, occasional home working may be possible depending on business needs. Find out more about flexible working on our website. GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ, you ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. As a Solutions Architect, you ll help deliver technology solutions that support GCHQ s mission, drawing on your experience to lead design work, manage a team, and make strategic architectural decisions. The nature of our work requires advanced, innovative technology, offering you the chance to apply your skills to unique and meaningful challenges. Working across a range of complex projects, you ll shape solution designs, produce clear documentation and models, and ensure alignment with established architectural standards. You ll work closely with stakeholders, balancing technical, business, cost, and risk considerations to deliver scalable and resilient solutions. Day-to-day, you ll collaborate with delivery teams, engineers, and business colleagues to clarify requirements, adapt designs and guide their implementation. You ll produce and maintain artefacts, provide clarity and direction, and mentor less-senior colleagues. Occasional travel across the UK will also be required so you can work closely with colleagues from all areas of the organisation. To apply, you ll bring experience in solutions architecture, including leading the design of end-to-end digital or technology solutions. You ll have familiarity with frameworks such as TOGAF, NIST, and ITIL, along with experience managing or line-managing a team. You ll be skilled at producing artefacts that guide delivery teams and at explaining design decisions clearly to both technical and non-technical audiences. Effective stakeholder management, collaboration and negotiation skills will also help you align differing user needs with organisational priorities. Adaptability, time management, critical thinking, and creative problem-solving will support you in delivering well-rounded solutions to complex challenges. When you join us, you ll have a full induction to GCHQ so you can understand who we are and what we do. Once in your role, you ll receive formal and on-the-job training, along with all the support you need to thrive. We re committed to continuous professional development and to providing the space for you to grow, innovate and experiment. Typically, around 20% of your time is dedicated to developing yourself and supporting others. We know development looks different for everyone, so we ll tailor our support to your learning style, whether that s through books, courses, conferences or stretch assignments. We ll cover the cost of professional qualifications and give you the time and support to achieve them. From day one, you ll have access to mentors and subject-matter experts, and we ll work with you to build a structured development plan aligned with your goals. At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. You can find out more about our culture, working environment and diversity on our website. To find out more and apply, please visit our website. To be eligible to apply, you must be a British Citizen. If you hold dual nationality, of which one component is British, you will still be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. We welcome applications from candidates of all ages, and there is no upper age limit. You can apply at 17; if successful, you will not be offered a start date prior to your 18th birthday. Full eligibility details can be found on our website. Solutions Architect, Enterprise Architect, Solution Architect, Solution Designer, Solutions Designer, Solutions Engineer, Solutions Technical Architect.
Pleased to be supporting a high profile global brand, based in the Midlands in their search for a permanent Senior Business Analyst. This is paying up to £75,000 base + fantastic benefits. To support the growth of this modern, high-impact practice you will be highly customer focused, bringing extensive BA experience in IT delivery, as well as bringing a consulting approach to problem-solving, with the ability to influence, challenge, and co-create with clients. You will build stakeholder relationships at all levels, deliver strategic IT solutions, provide expert guidance in complex, client-facing environments and further develop our business. Your role - Lead both face to face and virtual client workshops, managing stakeholders with differing priorities to reach agreed requirements - Take an evidence-based approach, i.e. using data to inform, and where necessary constructively challenge, decisions, ensuring that the right outcome is reached. - Work with ambiguity, bringing clarity and cutting through complexity. - Work closely with Solution Architects, Product Managers, User Experience Designers, whilst also understanding how to work effectively with other disciplines to deliver an end-to-end solution which meets clients' requirements. - Understand industry trends, look for new opportunities for work within your projects, contribute to bid proposals and drive innovation which will increase client value e.g., use of Generative AI to enhance business processes. - Take responsibility for leading Business Analysis on complex projects, often in high pressure situations, role modelling professional behaviours to colleagues. - Have people management responsibilities, driving improvements across the BA profession, actively supporting the development and career progression of other BAs Your skills and experience - Working on user-centred product or service development projects. - Working in a technical environment. Comfortable working closely with solution architects and other technical subject matter experts supporting technical requirements. - Identifying and developing business opportunities with clients. - Supporting and developing other BAs through activities such as people management and mentoring - Working on projects in the Public Sector or other legislative driven sectors such Utilities, Energy or Pharmaceutical - Incorporating a sustainability mindset into solutions And the ability to: - Influence strategy and leadership direction within complex engagements - Become a domain expert in the field in which you are working - Understand the architecture and the technologies being used to deliver a solution. - Work with low level detail, as well as holistically, driving the strategy and seeing the bigger picture. - Build collaborative stakeholder relationships with a range of colleagues and clients up to the most senior level. - Become a trusted advisor to our clients, providing coaching where necessary.
31/03/2026
Full time
Pleased to be supporting a high profile global brand, based in the Midlands in their search for a permanent Senior Business Analyst. This is paying up to £75,000 base + fantastic benefits. To support the growth of this modern, high-impact practice you will be highly customer focused, bringing extensive BA experience in IT delivery, as well as bringing a consulting approach to problem-solving, with the ability to influence, challenge, and co-create with clients. You will build stakeholder relationships at all levels, deliver strategic IT solutions, provide expert guidance in complex, client-facing environments and further develop our business. Your role - Lead both face to face and virtual client workshops, managing stakeholders with differing priorities to reach agreed requirements - Take an evidence-based approach, i.e. using data to inform, and where necessary constructively challenge, decisions, ensuring that the right outcome is reached. - Work with ambiguity, bringing clarity and cutting through complexity. - Work closely with Solution Architects, Product Managers, User Experience Designers, whilst also understanding how to work effectively with other disciplines to deliver an end-to-end solution which meets clients' requirements. - Understand industry trends, look for new opportunities for work within your projects, contribute to bid proposals and drive innovation which will increase client value e.g., use of Generative AI to enhance business processes. - Take responsibility for leading Business Analysis on complex projects, often in high pressure situations, role modelling professional behaviours to colleagues. - Have people management responsibilities, driving improvements across the BA profession, actively supporting the development and career progression of other BAs Your skills and experience - Working on user-centred product or service development projects. - Working in a technical environment. Comfortable working closely with solution architects and other technical subject matter experts supporting technical requirements. - Identifying and developing business opportunities with clients. - Supporting and developing other BAs through activities such as people management and mentoring - Working on projects in the Public Sector or other legislative driven sectors such Utilities, Energy or Pharmaceutical - Incorporating a sustainability mindset into solutions And the ability to: - Influence strategy and leadership direction within complex engagements - Become a domain expert in the field in which you are working - Understand the architecture and the technologies being used to deliver a solution. - Work with low level detail, as well as holistically, driving the strategy and seeing the bigger picture. - Build collaborative stakeholder relationships with a range of colleagues and clients up to the most senior level. - Become a trusted advisor to our clients, providing coaching where necessary.
User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: 50,000 - 55,000 Senior: 60,000 - 75,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services. This is a hybrid role , requiring two days per week in an office . The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester and Edinburgh. Candidates will attend the office closest to their home. The Role The successful candidates will work within multidisciplinary agile teams , helping to design and deliver digital services that meet the Government Digital Service (GDS) standards . You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction. Responsibilities will include: Designing and delivering qualitative and quantitative user research Developing research strategies and roadmaps Working closely with designers, product managers, analysts and developers Advocating for users, including those with accessibility needs Presenting insights and recommendations to senior stakeholders Mentoring junior researchers (senior role) About You Candidates will have strong experience in user-centred design and human-centred research , with a proven ability to select and apply appropriate research methods. Experience working in government or regulated environments , agile teams, and contributing to GDS or service assessments is highly desirable. For the senior role, the ability to lead research programmes , manage stakeholders, and mentor others is essential. Additional Information Candidates must be based in the UK with existing right to work (no sponsorship available) Successful applicants will be required to obtain Security Check (SC) clearance , including 5 years' UK residency Pre-employment checks will apply This is an excellent opportunity to work on transformational digital services with real societal impact, while benefiting from long-term career development in a supportive and forward-thinking environment. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: 50,000 - 55,000 Senior: 60,000 - 75,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services. This is a hybrid role , requiring two days per week in an office . The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester and Edinburgh. Candidates will attend the office closest to their home. The Role The successful candidates will work within multidisciplinary agile teams , helping to design and deliver digital services that meet the Government Digital Service (GDS) standards . You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction. Responsibilities will include: Designing and delivering qualitative and quantitative user research Developing research strategies and roadmaps Working closely with designers, product managers, analysts and developers Advocating for users, including those with accessibility needs Presenting insights and recommendations to senior stakeholders Mentoring junior researchers (senior role) About You Candidates will have strong experience in user-centred design and human-centred research , with a proven ability to select and apply appropriate research methods. Experience working in government or regulated environments , agile teams, and contributing to GDS or service assessments is highly desirable. For the senior role, the ability to lead research programmes , manage stakeholders, and mentor others is essential. Additional Information Candidates must be based in the UK with existing right to work (no sponsorship available) Successful applicants will be required to obtain Security Check (SC) clearance , including 5 years' UK residency Pre-employment checks will apply This is an excellent opportunity to work on transformational digital services with real societal impact, while benefiting from long-term career development in a supportive and forward-thinking environment. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Performance Analyst 70k - 95k + Benefits (Multiple positions available) UK-Wide / Hybrid (2 Days per Week Onsite) choice of office locations across most major UK cities Deerfoot Recruitment is working on behalf of a prestigious consultancy to find a talented Performance Analyst to join their team. This is a fantastic opportunity to work on high-impact digital services across both the public and private sectors, including key government projects. In this role, you will be instrumental in defining and implementing performance measurement frameworks, analysing service performance, and delivering actionable insights to improve user outcomes. You'll collaborate with multidisciplinary teams in an agile environment and help ensure services meet the Government Digital Service (GDS) standards. Key Responsibilities: Analyse and communicate service performance data to drive improvement Develop dashboards and KPIs using tools like Power BI, Google Analytics, Looker Studio, etc. Work alongside designers, developers, and user researchers to embed data-driven decision-making Lead GDS performance framework assessments Mentor junior analysts and contribute to internal communities of practice Key Skills & Experience: Strong background in performance analysis or digital service analytics Hands-on experience with data tools (SQL, Excel, Python, R) and visualisation platforms Familiarity with agile delivery and GDS standards Ability to translate complex data into accessible insights for varied audiences Experience within Central Government or regulated sectors is highly desirable Working Pattern: This is a hybrid role with a requirement to work from a company office a minimum of 2 days per week , with occasional travel to client sites. Other Information: Applicants must be based in the UK and eligible for SC clearance (5 years UK residency required) Sponsorship is not available for this role If you're a performance-driven analyst with a passion for improving public and private digital services, we would love to hear from you. Deerfoot IT Resources Ltd is one of the UK's most established IT recruitment agencies. We are acting as a recruitment partner for this vacancy. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
Performance Analyst 70k - 95k + Benefits (Multiple positions available) UK-Wide / Hybrid (2 Days per Week Onsite) choice of office locations across most major UK cities Deerfoot Recruitment is working on behalf of a prestigious consultancy to find a talented Performance Analyst to join their team. This is a fantastic opportunity to work on high-impact digital services across both the public and private sectors, including key government projects. In this role, you will be instrumental in defining and implementing performance measurement frameworks, analysing service performance, and delivering actionable insights to improve user outcomes. You'll collaborate with multidisciplinary teams in an agile environment and help ensure services meet the Government Digital Service (GDS) standards. Key Responsibilities: Analyse and communicate service performance data to drive improvement Develop dashboards and KPIs using tools like Power BI, Google Analytics, Looker Studio, etc. Work alongside designers, developers, and user researchers to embed data-driven decision-making Lead GDS performance framework assessments Mentor junior analysts and contribute to internal communities of practice Key Skills & Experience: Strong background in performance analysis or digital service analytics Hands-on experience with data tools (SQL, Excel, Python, R) and visualisation platforms Familiarity with agile delivery and GDS standards Ability to translate complex data into accessible insights for varied audiences Experience within Central Government or regulated sectors is highly desirable Working Pattern: This is a hybrid role with a requirement to work from a company office a minimum of 2 days per week , with occasional travel to client sites. Other Information: Applicants must be based in the UK and eligible for SC clearance (5 years UK residency required) Sponsorship is not available for this role If you're a performance-driven analyst with a passion for improving public and private digital services, we would love to hear from you. Deerfoot IT Resources Ltd is one of the UK's most established IT recruitment agencies. We are acting as a recruitment partner for this vacancy. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Deerfoot Recruitment Solutions Limited
City, London
Interaction Designers Salary - 70k- 75k + Generous Benefits Package Hybrid Working UK Wide Deerfoot Recruitment is supporting a leading consultancy organisation with the recruitment of multiple Interaction Designers to support major public sector programmes. These roles offer the opportunity to work on high-profile UK Government digital services, delivering user-centred, accessible and GDS-compliant solutions within agile, multidisciplinary teams. Key Responsibilities Designing user-centred, accessible digital services aligned to GDS standards Producing high-quality interaction designs, user flows, wireframes and prototypes Collaborating with researchers, developers, product managers and stakeholders Presenting and justifying design decisions using evidence-based approaches Contributing to agile delivery across complex public sector projects Leading, mentoring and supporting designers (senior roles) Essential Experience Proven interaction design experience within GDS and the public sector Strong grounding in user-centred design from discovery to delivery Experience working in agile, fast-paced environments Ability to engage with senior stakeholders and multidisciplinary teams Proficiency with tools such as Figma, Sketch, Adobe XD, InVision Line management or mentoring experience (senior roles) Location & Working Pattern Hybrid working - minimum 2 days per week onsite (Multiple base office location options UK wide) Security & Eligibility Candidates must be UK-based with the right to work in the UK (no sponsorship available) Must be eligible for SC clearance (5 years continuous UK residency required) This is an excellent opportunity for experienced Interaction Designers seeking impactful public sector work within a collaborative consultancy environment. Interaction Designer / Interaction Designer (GDS) / UX Designer (User Experience Designer / UX Interaction Designer / UX/UI Designer / Senior Interaction Designer Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
Interaction Designers Salary - 70k- 75k + Generous Benefits Package Hybrid Working UK Wide Deerfoot Recruitment is supporting a leading consultancy organisation with the recruitment of multiple Interaction Designers to support major public sector programmes. These roles offer the opportunity to work on high-profile UK Government digital services, delivering user-centred, accessible and GDS-compliant solutions within agile, multidisciplinary teams. Key Responsibilities Designing user-centred, accessible digital services aligned to GDS standards Producing high-quality interaction designs, user flows, wireframes and prototypes Collaborating with researchers, developers, product managers and stakeholders Presenting and justifying design decisions using evidence-based approaches Contributing to agile delivery across complex public sector projects Leading, mentoring and supporting designers (senior roles) Essential Experience Proven interaction design experience within GDS and the public sector Strong grounding in user-centred design from discovery to delivery Experience working in agile, fast-paced environments Ability to engage with senior stakeholders and multidisciplinary teams Proficiency with tools such as Figma, Sketch, Adobe XD, InVision Line management or mentoring experience (senior roles) Location & Working Pattern Hybrid working - minimum 2 days per week onsite (Multiple base office location options UK wide) Security & Eligibility Candidates must be UK-based with the right to work in the UK (no sponsorship available) Must be eligible for SC clearance (5 years continuous UK residency required) This is an excellent opportunity for experienced Interaction Designers seeking impactful public sector work within a collaborative consultancy environment. Interaction Designer / Interaction Designer (GDS) / UX Designer (User Experience Designer / UX Interaction Designer / UX/UI Designer / Senior Interaction Designer Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Our client is a SaaS Business based in Leeds City Centre with a focus on Retail. They are looking to a hire their first Lead Product Designer to help shape the user experience for next-gen web apps and help transform legacy on-prem systems to modern web based portals. This role is 4 days a week on site in Leeds City Centre. Client Details Our client is a SaaS Business based in Leeds City Centre with a focus on Retail. They are looking to a hire their first Lead Product Designer to help shape the user experience for next-gen web apps and help transform legacy on-prem systems to modern web based portals. This role is 4 days a week on site in Leeds City Centre. Description Lead the end-to-end design process for digital products, from research to implementation Discover and Define User Flows and Task Mapping Low fidelity Wireframing, Interactive prototyping, Concept Useability Testing Collaborate with cross-functional teams to define user needs and business goals Conduct user research and usability testing to inform design decisions Ensure designs align with brand guidelines and accessibility standards Identify and address design challenges with creative and practical solutions Stay updated on industry trends and integrate best practices into the design process Profile Must haves: Experience with modern web apps and transforming legacy systems Experience in designing data-rich, complex enterprise workflows Worked on data heavy applications Strong user-centered design, research & usability testing Strong collaboration skills Figma / XD / Sketch Nice to haves: React Worked on SaaS products Background in retail on FMCG Job Offer 25 days + BHS Birthday off & extra company day holiday = 27 days Private medical for and your family Flexible start and finish time (start from 7 to 10am) Enhanced maternity / paternity Pension Life assurance
31/03/2026
Full time
Our client is a SaaS Business based in Leeds City Centre with a focus on Retail. They are looking to a hire their first Lead Product Designer to help shape the user experience for next-gen web apps and help transform legacy on-prem systems to modern web based portals. This role is 4 days a week on site in Leeds City Centre. Client Details Our client is a SaaS Business based in Leeds City Centre with a focus on Retail. They are looking to a hire their first Lead Product Designer to help shape the user experience for next-gen web apps and help transform legacy on-prem systems to modern web based portals. This role is 4 days a week on site in Leeds City Centre. Description Lead the end-to-end design process for digital products, from research to implementation Discover and Define User Flows and Task Mapping Low fidelity Wireframing, Interactive prototyping, Concept Useability Testing Collaborate with cross-functional teams to define user needs and business goals Conduct user research and usability testing to inform design decisions Ensure designs align with brand guidelines and accessibility standards Identify and address design challenges with creative and practical solutions Stay updated on industry trends and integrate best practices into the design process Profile Must haves: Experience with modern web apps and transforming legacy systems Experience in designing data-rich, complex enterprise workflows Worked on data heavy applications Strong user-centered design, research & usability testing Strong collaboration skills Figma / XD / Sketch Nice to haves: React Worked on SaaS products Background in retail on FMCG Job Offer 25 days + BHS Birthday off & extra company day holiday = 27 days Private medical for and your family Flexible start and finish time (start from 7 to 10am) Enhanced maternity / paternity Pension Life assurance
