11 jobs found

IT Infrastructure Engineer Hull £50,000 - £55,000 + Benefits + Superb Training + Long-Term Development Are you an IT Infrastructure Engineer who thrives in fast-paced environments? If you're used to balancing hands-on technical work with cross-functional collaboration and long-term planning, this could be the step you've been waiting for.As IT Infrastructure Engineer, you'll play a key role in shaping and delivering infrastructure projects and support across a large UK division. From strategic input to boots-on-the-ground implementation, your work will help maintain availability, drive improvement, and build resilient, secure systems - all within a collaborative, growth-focused team.This is an on-site role, based at the Hull HQ, where visibility, team cohesion, and stakeholder alignment are key. What You'll Be Doing: In this position, you'll combine project delivery, technical oversight, and third-line support to ensure the infrastructure environment supports both operational needs and future growth. You'll: Support the development and delivery of the IT infrastructure strategy Act as a technical escalation point for the UK Service Desk, providing tier 3 support when required Take ownership of infrastructure projects, from scoping and implementation through to delivery and documentation Contribute to systems availability, resilience, and security across a diverse, multi-site environment Design and implement solutions across Microsoft server technologies, Active Directory, M365, and SQL environments Collaborate with business units and partners to deliver technical solutions that align with evolving needs Ensure documentation, processes, and support models are kept up to date and clearly communicated Share knowledge effectively with other team members and drive a unified, "one team" approach Engage with the wider IT team and internal stakeholders to embed best practice and improve service delivery What You'll Need: We're looking for a pragmatic, proactive engineer who can operate at both technical and strategic levels. You'll bring: 5+ years' experience in IT support or infrastructure delivery roles, ideally at 2nd/3rd line level in a business with 1,000+ users Deep understanding of core Microsoft technologies (Windows Server, Active Directory, M365, SQL) Experience designing and delivering infrastructure solutions in complex environments Good working knowledge of networking (Layer 3), firewalls, and security best practices Familiarity with cloud-based infrastructure, particularly Azure and M365 Clear, confident communication skills - able to translate complex issues and engage technical and non-technical audiences Proven ability to deliver projects on time and to spec, while managing multiple priorities Nice to Have VMware vSphere and SAN Storage Management Exposure to Linux , web domains, and SSL certificate management Broader cloud experience (e.g. AWS, GCP) Understanding of factory/industrial IT environments, ideally with familiarity with .NET/VB programming and OT systems Why Join? This is a great role in a growing team where infrastructure is seen as a strategic enabler - not just a support function. You'll report directly into the Head of IT Infrastructure and be trusted to influence how infrastructure evolves in step with business change as well as given the backing to deliver! You'll also benefit from: A permanent, full-time position in a well-backed business that invests in its tech 25 days annual leave + public holidays Enhanced contributory pension, state-of-the-art laptop & smartphone Ongoing investment in training, certifications, and industry events Supportive culture that encourages innovation, collaboration, and knowledge sharing This opportunity is being exclusively managed on behalf of our client by Consortium. All applications will be treated in strict confidence. Feel free to reach out for an informal chat to learn more. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit

Graduate Network Engineer Hybrid role - 2 days per week on site, 3 days WFH This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise-scale organisations and household-name clients. The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team. As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues and developing a broad technical skill set. This is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles. Key Responsibilities: Provide high-quality IT and network support to clients, ensuring service levels are met Troubleshoot and resolve incidents, escalating where required Maintain and update internal technical documentation Continuously build your knowledge across networking, cloud services, and IT systems Work closely with senior engineers to gain mentorship and experience in enterprise environments Requirements: A degree in Computer Networking, Network Engineering, or hold a relevant certification (CompTIA etc.) A basic knowledge/interest of Cisco networking fundamentals (routers, switches, firewalls) Strong communication skills and a passion for developing a technical career Salary & Benefits 30,000 - 36,000 DOE (inclusive of shift alowance) Hybrid working (2 days onsite, 3 days WFH) plus excellent benefits and a clear pathways for career progression into senior engineering and specialist roles Working Hours: Mon-Thu 9am-5:30pm, Fri 9am-3:30pm Alternative shift option: 2 days, 2 nights, 4 days off (7am-7pm / 7pm-7am), with 1 day per week onsite (rest WFH) plus 20% shift allowance.

UCCE Consultant - SC Cleared + 9 month initial contract + £560 to £625 per day + Hybrid working out of Berkshire + Inside IR35 Key Skills: + UCCE + WxCCE + SC Cleared We are looking for a skilled UCCE Engineer to join our team and take ownership of Cisco Unified Contact Center Enterprise environments. You'll be responsible for designing, implementing, supporting, and optimizing enterprise-level contact center solutions. This role requires a mix of technical expertise, troubleshooting skills, and stakeholder engagement to ensure seamless, resilient, and scalable voice/contact center operations. Key Responsibilities Design, configure, and deploy Cisco UCCE solutions including ICM, CVP, CUIC, CUCM, and Finesse. Manage integrations with third-party systems (WFM, CRM, CTI, SIP gateways, etc.). Monitor and troubleshoot voice infrastructure, ensuring high availability and performance. Perform regular upgrades, patching, and capacity planning. Support end-to-end call flows, routing scripts, and reporting solutions. Create and maintain technical documentation, diagrams, and knowledge base articles. Collaborate with business and IT stakeholders to gather requirements and deliver scalable solutions. Provide tier-3 support for complex incidents and root cause analysis. Ensure compliance with security and data governance standards. Required Skills & Experience Proven experience working as a UCCE Engineer in enterprise environments. Strong knowledge of Cisco UCCE components : ICM, CVP, CUIC, CUCM, Finesse. Proficiency in Scripting and call routing strategies. Solid understanding of SIP, VoIP, and telephony protocols . Experience with CTI integrations and multi-channel contact center solutions. Good troubleshooting skills across network, voice, and application layers. Cisco Webex - WxCCE Familiarity with Windows Server, SQL Server, and Active Directory in a UCCE context. Ability to work under pressure and resolve issues in mission-critical environments. Desirable Skills Cisco certifications (CCNP Collaboration, CCIE Collaboration, or equivalent). Knowledge of Genesys, Avaya, or other CCaaS platforms . Exposure to cloud-based contact centers (Webex CC, Amazon Connect, Five9, etc.). Experience with automation tools, Scripting (PowerShell, Python), or APIs .

IT Infrastructure Engineer Hull £50,000 - £55,000 + Benefits + Superb Training + Long-Term Development Are you an IT Infrastructure Engineer who thrives in fast-paced environments? If you're used to balancing hands-on technical work with cross-functional collaboration and long-term planning, this could be the step you ve been waiting for. As IT Infrastructure Engineer, you ll play a key role in shaping and delivering infrastructure projects and support across a large UK division. From strategic input to boots-on-the-ground implementation, your work will help maintain availability, drive improvement, and build resilient, secure systems - all within a collaborative, growth-focused team. This is an on-site role, based at the Hull HQ, where visibility, team cohesion, and stakeholder alignment are key. What You ll Be Doing: In this position, you'll combine project delivery, technical oversight, and third-line support to ensure the infrastructure environment supports both operational needs and future growth. You ll: Support the development and delivery of the IT infrastructure strategy Act as a technical escalation point for the UK Service Desk, providing tier 3 support when required Take ownership of infrastructure projects, from scoping and implementation through to delivery and documentation Contribute to systems availability, resilience, and security across a diverse, multi-site environment Design and implement solutions across Microsoft server technologies, Active Directory, M365, and SQL environments Collaborate with business units and partners to deliver technical solutions that align with evolving needs Ensure documentation, processes, and support models are kept up to date and clearly communicated Share knowledge effectively with other team members and drive a unified, one team approach Engage with the wider IT team and internal stakeholders to embed best practice and improve service delivery What You ll Need: We re looking for a pragmatic, proactive engineer who can operate at both technical and strategic levels. You ll bring: 5+ years experience in IT support or infrastructure delivery roles, ideally at 2nd/3rd line level in a business with 1,000+ users Deep understanding of core Microsoft technologies (Windows Server, Active Directory, M365, SQL) Experience designing and delivering infrastructure solutions in complex environments Good working knowledge of networking (Layer 3), firewalls, and security best practices Familiarity with cloud-based infrastructure, particularly Azure and M365 Clear, confident communication skills - able to translate complex issues and engage technical and non-technical audiences Proven ability to deliver projects on time and to spec, while managing multiple priorities Nice to Have VMware vSphere and SAN Storage Management Exposure to Linux , web domains, and SSL certificate management Broader cloud experience (e.g. AWS, GCP) Understanding of factory/industrial IT environments, ideally with familiarity with .NET/VB programming and OT systems Why Join? This is a great role in a growing team where infrastructure is seen as a strategic enabler - not just a support function. You'll report directly into the Head of IT Infrastructure and be trusted to influence how infrastructure evolves in step with business change as well as given the backing to deliver! You ll also benefit from: A permanent, full-time position in a well-backed business that invests in its tech 25 days annual leave + public holidays Enhanced contributory pension, state-of-the-art laptop & smartphone Ongoing investment in training, certifications, and industry events Supportive culture that encourages innovation, collaboration, and knowledge sharing This opportunity is being exclusively managed on behalf of our client by Consortium. All applications will be treated in strict confidence. Feel free to reach out for an informal chat to learn more. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)

Infrastructure Operations Engineer/NetApp/Bristol & Hybrid We are looking for an Infrastructure Operations Engineer to be responsible for the maintenance, and support of NetApp and other storage systems within the organization. This role involves collaborating with various IT teams to ensure efficient data storage, backup, and retrieval processes while adhering to best practices and industry standards. The ideal applicant will be wellversed in data management, NetApp and other storage technologies, and good troubleshooting abilities. Role Responsibilities: Maintain NetApp and other storage infrastructure to meet the organization's data storage and accessibility requirements. Configure, monitor, and manage storage systems to ensure optimal performance, capacity utilization, and data protection whilst collaborating with other teams to resolve storage infrastructure issues.= Monitor storage infrastructure for performance issues, identify bottlenecks, and proactively optimize storage performance and maintain data backup and disaster recovery strategies Stay up to date with the latest developments in storage technology and recommend improvements to the existing infrastructure. Experience Requirements: At least 12 years' experience in supporting NetApp storage infrastructure of at least 1 PB storage. Strong understanding of NetApp storage systems, including SAN, NAS, and unified storage architectures. At least 3 years hands-on experience in supporting C mode and 7 mode NetApp storage. Experience with NetApp ONTAP upgrades, FAS, AFF, and other relevant NetApp products. Familiarity with data deduplication, compression, and thin provisioning concepts. Proficiency in configuring and managing protocols such as NFS, CIFS, iSCSI, and FCP. Excellent knowledge of RAID configurations and storage virtualization. Ability to script and automate storage-related tasks using languages like PowerShell or Python is a plus. Excellent troubleshooting skills and the ability to analyse and resolve complex storage issues. Strong communication and collaboration skills to work effectively within cross-functional teams. If this Infrastructure Operations Engineer is for you, please apply below Infrastructure Operations Engineer/NetApp/Bristol & Hybrid

Location UK Wide The Job on Offer: Capgemini Cloud Infrastructure Services (CIS) UK has the largest Projects & Consulting (P&C) practice in CIS globally - covering all the CIS portfolio. We work on a range of exciting projects for many different clients across all sectors. The roles of EUC Enterprise Architect operates within the Edge capability, focusing on consulting, architecting, designing, building, migrating and testing workplace services and solutions. Your Role: As an Edge Enterprise Architect you will get exposure to the following types of projects and roles: Projects contribution and technical leadership: Participate in design and supervise build and move to run activities Service Design: High-level architecture design Plan and prepare design review presentation with Architects and Service Managers to validate or decide on major architecture evolutions Service Transition: Supervise strategic partners and subcontractors to produce design, build and deploy new IT services (or service changes) Service Catalogue: Maintain service catalogue up-to-date for EUC services Develop road map for the organization - Short term and long term Plan Design and plan roll out of major upgrades Manage hardware roadmap with vendors to ensure smooth transitions: continuous supply chain globally, support of new models by standard OS images and application support for major business applications. Application store: Define and maintain application management process within the store (entrance, suppression, change, approval path) Experience and evidence of working on workplace projects is core to this role. Your Profile: End User Enterprise Architect should have a minimum experience level of 4 years, with evidence of exposure to complex Workplace projects during this time. SKILLS and EXPERIENCE: Significant experience of traditional on-premise, Native Cloud & Hybrid topologies for these services Experience or knowledge with On-Premise & Cloud based MS O365 services including: Exchange, Skype for Business, SharePoint, OneDrive, Teams, Intune Knowledge of Identity management services: Federation & IAM solutions - Azure IAM, Federation Services Service / Data - compliance, management & security (antivirus, encryption, data leakage protection, governance, policies, RBAC, archiving, backups, journalling etc.) End user applications and desktop clients - Microsoft Office (Outlook, Teams, Skype for Business, Lync, browsers etc.) Reporting, monitoring and governance - tools, processes, applications and controls Exposure to various versions of applications & services often found in enterprises - for example: Exchange & O365 Exchange Online, Lync Server ó SfB O365 Knowledge of service & account provisioning - services, processes & methods Licensing management - understanding of Microsoft licensing, management & types Knowledge of or experience with other non-Microsoft messaging, collaboration & unified communications technologies is desirable - SaaS based & on-premise products Be able to lead a technical presentations or proposal and collaborate with SMEs & stakeholders effectively in projects or related deliverable activities Why Capgemini is Unique? • At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. • We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. • Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the Future You Want: Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini: Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.

Could you help us achieve our ambition to be a Digital Leader for the significantly changing financial services industry? Could you help us build our business as we endeavour to shape the future of Financial Planning? The role The Infrastructure and Technical Operations function is responsible for the development and support of infrastructure, client environment, collaboration technologies and telephony for Schroders Personal Wealth. Key to our success is our new modern digital workplace proposition and we are looking for a Senior Infrastructure Engineer with experience to assist with its development. What you'll be doing Our engineers are hands on and working as part of a small engineering team developing and implementing the components that will make up the overall proposition. Undertaking and in some cases leading activities to transform business requirements and specifications into capabilities and exploring infrastructure delivery options, developing design ideas as you go. Interacting with both business colleagues and external suppliers to develop and support infrastructure solutions across the organisation. Developing solutions to time and quality standards against the requirements of the business. Participating in cross organisational squads to develop capabilities and gain advocacy for your solutions through building effective working relationships. Discussing solutions with business customers, technical subject matter experts and vendors, to agree, develop and deliver solutions in a truly collaborative set up. Your qualifications & experience Whilst skills, knowledge and prior experience are meaningful to us we want people who are highly motivated with an inquisitive approach to work and a willingness to challenge the status quo. We're also a people business and to support these huge technical endeavours you'll need to use a range of interpersonal skills and take a collaborative approach. Experience of participating in cross disciplined technical teams. Experience of working with 3rd party technical suppliers and co-ordinating development and support activities with their technical teams. Strong stakeholder management with the ability to advocate change and influence technical direction. The ability to self-start and organise personal workload. We will be looking for technical experience in any of the following: Collaboration & Unified Comms (Voice, Video, SharePoint, Email) MS365 Product Suite (Previously Office 365 - Including but not limited to MS Teams, Exchange Online, SharePoint Online, OneDrive for Business) Device, Application & Data Management (Intune, Windows 10 Management) Office Engineering (Telemetry, Add On management & governance) MS365 Security Tooling Azure Active Directory Networking technologies including WAN, LAN and WiFi Process Automation, scripting / coding (Including but not limited to PowerShell, Power Platform, GraphAPI, JSON) Jira and Confluence toolsets You belong here At Schroders Personal Wealth, we welcome all. All colours, cultures, genders, beliefs, religions, ages, people. We depend on the unique approaches of our team members to help us meet our ambitions. We are committed to increasing diversity across our team and ensuring that Schroders Personal Wealth is a place where people from all backgrounds can make an impact and reach their potential. Work in a way that works for you When it comes to flexible working, we'll do our best to accommodate your needs with our flexible working policy. Please enquire in your interview. What we'll give you You can expect a career that's full of opportunity and support to help you develop. We offer a competitive total reward package, which means you share in the success you help create. A market leading defined contribution pension scheme. An additional 4% of your annual salary in a Flexible benefits package that you can select and pay for conveniently via a salary deduction or take as cash. 25 days holiday allowance plus bank holidays. An incentive scheme, based on the company's performance and your contribution to it. About us Schroders Personal Wealth combines over 400 years of expertise from Lloyds Banking Group and Schroders plc, two leading British companies partnering to bring financial planning services to more people in the UK. Our focus is on the personal relationship we develop with our customers, underpinned by leading edge technology, multi-channel customer reach and global investment expertise. We have built a green field infrastructure environment for Schroders Personal Wealth through a number of strategic transformational initiatives including the provision of a new fully cloud based digital environment. We aim to become a top UK financial planning business within five years. Would you like to be part of making this possible Join us Does this sound like a role that you'd like to know more about? If like us, you're more motivated by customers than by targets, and you'd thrive in a culture that is values and client led - then we'd love to hear from you.

Job Title: Engineering Director,  EMEA   Department: Engineering   Manager: CTO   Location: Andover     We are seeking an Engineering Director with an action-oriented mindset and a focus on exceeding expectations, who operates with vision and integrity. The Engineering Director can expect to play an active role in the development and completion of projects, plan and monitor work schedules, work with multiple and diverse teams and represent  CloudPay’s  culture and values. Some responsibilities also include aligning engineering activities and projects with company goals and objectives, providing expert guidance and support, approving newly-developed policies from various departments, and maintaining positive relationships with both internal and external stakeholders.   To be successful as a Director of Engineering, you should have exceptional leadership, communication and project management skills, years of management experience, and a belief in developing the skills and talents of others. Ideal candidates will have experience in identifying and navigating organizational changes, a keen interest in international trends in engineering and leadership, and an above average emotional intelligence.     Package and Benefits:   -   Competitive annual salary   -   24 days annual leave, plus bank holidays   -   4% pension contribution   -   Life assurance x4   -   Private medical insurance   -   Personal and professional development opportunities   -   Friendly working environment       Attributes and Experience Required:     Requirements   People & Team management skills   Proven experience in managing distributed agile software development teams   Exceptional operational and organizational skills, attention to detail, and follow-through   Able to demonstrate strong data-driven decision making and prioritization skills   Excellent interpersonal and communication skills, with experience communicating with up to C-level   Ability to work efficiently and intensely while juggling multiple priorities   Action-Oriented Mindset   Up-to-date knowledge of the industry   Bachelor’s degree or equivalent experience   At least 8 year(s) of working experience as  Technical Director or similar roles leading multiple teams   Desirable   Experience with complex, ambitious and high growth businesses that rely on a robust operational infrastructure to succeed     Daily Duties and Main Responsibilities Will Include:   Technology: Manage the interface between the technology team and the rest of the business, ensuring that priorities are aligned against the needs of the business, teams are unimpeded in their delivery needs and timelines are understood and driven-towards   Implement:  Best practice agile engineering methods, ceremonies and mindsets. Provide guidance and coaching to PH  CloudPay  teams. Ensure effective collaboration with other  CloudPay  teams globally   Recruitment:  Responsible for engineering hires and support other departments as necessary   Performance Management: Track team key OKRs/metrics and report to the CTO   Team Management and Co-ordination: Serve as the hub of a continuously evolving set of  programmatic operations, staff infrastructure, and partner network. Be the “glue” that holds various parts of  CloudPay  together during this critical growth stage   Continually drive & champion inspection & adaptation of processes and technologies to improve overall business effectiveness   Collaborate with other cross-functional teams to address issues and drive results     About  CloudPay   CloudPay  provides managed global payroll services to multinational companies through a single, unified SaaS solution. By delivering end-to-end managed payroll services through an innovative platform,  CloudPay  ensures consistent and compliant payroll around the globe while reducing operating costs and manual processes.   The  CloudPay  solution is backed by deep industry expertise earned over 20+ years delivering services to more than 2,400 multinational entities.  CloudPay’s  solution guarantees accurate payroll processing across 120+ countries in more than 25  languages.    To learn more, visit  cloudpay.net .      

1st Line Support Engineer - Lync Nigel Frank are looking for a 1st line support engineer who wants to get exposure to the UC space to join a key client based in London. The ideal candidate will have junior knowledge of networking/ windows infrastructure OR Lync and over all have excellent communication skills. They will preferably come from a service provider background, with experience of supporting multiple clients at one time. Key Skills include: - 1-2 years experience within IT - Experience with Lync/Skype for Business, Cisco, Avaya or other UC/VC products desireable - Provide high level customer support at 1st line level to internal and external service users - Technical support on the clients collaboration products and services; Audio, Web, UC and Video services. - Ensure effective Incident Management in line with the companies defined SLA commitments - Manage our suppliers to ensure incident resolution in line with set SLAs - Support both internal/ external stakeholders with IT / IS requirements both onsite and coordinating with remote resources as applicable in the region My client is offering great opportunities for progression and the chance to get involved with supporting large Skype for Business environments. Alongside this you will receive a competitive basic salary and bonus scheme. Get in touch today by calling (Apply online only) OR sending your CV 1st Line Support Engineer- Lync Skype for Business / Lync / Unified Communications / Exchange / Messaging / Migration / Cloud / 1st Line Support / Implementation / Windows Server / Exchange / Active Directory / Incident Management / 1st Line / Support / Projects / Enterprise level / Mailboxes / Engineer / Consultant / Microsoft Partner / London / City of London / Central London / Kent / Sussex / Berkshire / Surrey / Hampshire

1st Line Support Engineer - Lync Nigel Frank are looking for a 1st line support engineer who wants to get exposure to the UC space to join a key client based in London. The ideal candidate will have junior knowledge of networking/ windows infrastructure OR Lync and over all have excellent communication skills. They will preferably come from a service provider background, with experience of supporting multiple clients at one time. Key Skills include: - 1-2 years experience within IT - Experience with Lync/Skype for Business, Cisco, Avaya or other UC/VC products desireable - Provide high level customer support at 1st line level to internal and external service users - Technical support on the clients collaboration products and services; Audio, Web, UC and Video services. - Ensure effective Incident Management in line with the companies defined SLA commitments - Manage our suppliers to ensure incident resolution in line with set SLAs - Support both internal/ external stakeholders with IT / IS requirements both onsite and coordinating with remote resources as applicable in the region My client is offering great opportunities for progression and the chance to get involved with supporting large Skype for Business environments. Alongside this you will receive a competitive basic salary and bonus scheme. Get in touch today by calling (Apply online only) OR sending your CV 1st Line Support Engineer- Lync Skype for Business / Lync / Unified Communications / Exchange / Messaging / Migration / Cloud / 1st Line Support / Implementation / Windows Server / Exchange / Active Directory / Incident Management / 1st Line / Support / Projects / Enterprise level / Mailboxes / Engineer / Consultant / Microsoft Partner / London / City of London / Central London / Kent / Sussex / Berkshire / Surrey / Hampshire

1st Line Support Engineer - Lync Nigel Frank are looking for a 1st line support engineer who wants to get exposure to the UC space to join a key client based in London. The ideal candidate will have junior knowledge of networking/ windows infrastructure OR Lync and over all have excellent communication skills. They will preferably come from a service provider background, with experience of supporting multiple clients at one time. Key Skills include: - 1-2 years experience within IT - Experience with Lync/Skype for Business, Cisco, Avaya or other UC/VC products desireable - Provide high level customer support at 1st line level to internal and external service users - Technical support on the clients collaboration products and services; Audio, Web, UC and Video services. - Ensure effective Incident Management in line with the companies defined SLA commitments - Manage our suppliers to ensure incident resolution in line with set SLAs - Support both internal/ external stakeholders with IT / IS requirements both onsite and coordinating with remote resources as applicable in the region My client is offering great opportunities for progression and the chance to get involved with supporting large Skype for Business environments. Alongside this you will receive a competitive basic salary and bonus scheme. Get in touch today by calling (Apply online only) OR sending your CV 1st Line Support Engineer- Lync Skype for Business / Lync / Unified Communications / Exchange / Messaging / Migration / Cloud / 1st Line Support / Implementation / Windows Server / Exchange / Active Directory / Incident Management / 1st Line / Support / Projects / Enterprise level / Mailboxes / Engineer / Consultant / Microsoft Partner / London / City of London / Central London / Kent / Sussex / Berkshire / Surrey / Hampshire