Are you a recent IT graduate or college leaver looking to launch your career in tech? Our Northampton-based Managed Service Provider (MSP) is seeking a motivated Junior IT Support Engineer to join our dynamic support team. The Role You'll provide 1st and 2nd line support across a varied client base, working in Microsoft Azure and Office 365 environments. From resolving user issues to configuring cloud services, you'll gain hands-on experience with real-world systems and build a strong technical foundation. Your responsibilities will include: • Supporting multiple businesses remotely and on-site • Troubleshooting hardware, software, and network issues • Managing user accounts and permissions in Azure AD and Office 365 • Escalating complex problems to senior engineers • Documenting fixes and contributing to internal knowledge sharing What You'll Bring • A qualification in IT or a related field (college or university) • Basic understanding of Windows, Office 365, and networking fundamentals • Strong communication skills and a proactive, customer-focused attitude • Eagerness to learn and grow in a fast-paced environment What's in It for You? • Clear progression routes into senior engineering, cloud, or cybersecurity roles • Exposure to a wide range of technologies and industries • Supportive team culture with ongoing training and certifications • Competitive salary and benefits package This role is ideal for someone starting out in IT - whether you've just finished your studies or are looking to build on early experience, we'll support your development every step of the way.
03/10/2025
Full time
Are you a recent IT graduate or college leaver looking to launch your career in tech? Our Northampton-based Managed Service Provider (MSP) is seeking a motivated Junior IT Support Engineer to join our dynamic support team. The Role You'll provide 1st and 2nd line support across a varied client base, working in Microsoft Azure and Office 365 environments. From resolving user issues to configuring cloud services, you'll gain hands-on experience with real-world systems and build a strong technical foundation. Your responsibilities will include: • Supporting multiple businesses remotely and on-site • Troubleshooting hardware, software, and network issues • Managing user accounts and permissions in Azure AD and Office 365 • Escalating complex problems to senior engineers • Documenting fixes and contributing to internal knowledge sharing What You'll Bring • A qualification in IT or a related field (college or university) • Basic understanding of Windows, Office 365, and networking fundamentals • Strong communication skills and a proactive, customer-focused attitude • Eagerness to learn and grow in a fast-paced environment What's in It for You? • Clear progression routes into senior engineering, cloud, or cybersecurity roles • Exposure to a wide range of technologies and industries • Supportive team culture with ongoing training and certifications • Competitive salary and benefits package This role is ideal for someone starting out in IT - whether you've just finished your studies or are looking to build on early experience, we'll support your development every step of the way.
IT Support Technician required by a well-established school near Watford. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job Supporting staff and students with their technical issues over the telephone, via email and face to face A general technical; understanding of Network Servers & Support Skill set mostly Microsoft Packages, Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP & Firewall Skills required Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person. The ideal candidate needs to demonstrate Technical experience and ideally worked in a similar type of role previously. Ability to diagnose faults and solve technical issues Support existing users at different levels. Develop relationships with users and deploy projects Excellent communication skills, both written & verbal Understanding of web technologies, databases, cloud technologies would be a bonus. Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, 10, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, Azure, SQL, PowerShell, Visual Studio, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior IT Support Technician - Education
02/10/2025
Full time
IT Support Technician required by a well-established school near Watford. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job Supporting staff and students with their technical issues over the telephone, via email and face to face A general technical; understanding of Network Servers & Support Skill set mostly Microsoft Packages, Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP & Firewall Skills required Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person. The ideal candidate needs to demonstrate Technical experience and ideally worked in a similar type of role previously. Ability to diagnose faults and solve technical issues Support existing users at different levels. Develop relationships with users and deploy projects Excellent communication skills, both written & verbal Understanding of web technologies, databases, cloud technologies would be a bonus. Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, 10, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, Azure, SQL, PowerShell, Visual Studio, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior IT Support Technician - Education
Junior 1st Line Support Analyst 3 Month contract Start: 6th October 2025 Full time hours, Mon - Fri Market day rate (Inside IR35) - Please enquire Location: Warwickshire/Hybrid working We are recruiting for a customer focused 1st Line Support Analyst to start on the 6th October 2025. This temporary opportunity is working at our client's impressive HQ site in Warwickshire (hybrid/remote working options are available). As a 1st Line Support Analyst your position will align to our client's Datacentre Exit program (Netskope, CISCO Connect Anytime for VPN connection). Your role will be to reach out to a list of users to push through the change. The successful candidate doesn't need to be seasoned service desk professional; our client is happy to consider Graduates who are very technology competent and have a strong customer service background. You will be required to be on client site for the first 2 weeks of the assignment for training in Warwickshire; thereafter remote/hybrid working options are available. This position is a very customer facing role so strong communications are key. To be able to work from home/remotely, you will have a professional environment where there are limited interruptions/distractions. Must be able to start by the 6th October for an initial period of 3 months; there is the potential opportunity for the role to extend into next year. Skills/Experience - Experience in a busy telephone based customer services environment Experience in a 1st line IT service desk/helpdesk role or customer services role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Demonstrable analytical and problem-solving skills Desirable: Some Datacentre/Cloud deployment experience If you would like to be considered - please forward your application ASAP to Jackie Dean at TXP and we will contact you shortly with an update on your application. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
02/10/2025
Full time
Junior 1st Line Support Analyst 3 Month contract Start: 6th October 2025 Full time hours, Mon - Fri Market day rate (Inside IR35) - Please enquire Location: Warwickshire/Hybrid working We are recruiting for a customer focused 1st Line Support Analyst to start on the 6th October 2025. This temporary opportunity is working at our client's impressive HQ site in Warwickshire (hybrid/remote working options are available). As a 1st Line Support Analyst your position will align to our client's Datacentre Exit program (Netskope, CISCO Connect Anytime for VPN connection). Your role will be to reach out to a list of users to push through the change. The successful candidate doesn't need to be seasoned service desk professional; our client is happy to consider Graduates who are very technology competent and have a strong customer service background. You will be required to be on client site for the first 2 weeks of the assignment for training in Warwickshire; thereafter remote/hybrid working options are available. This position is a very customer facing role so strong communications are key. To be able to work from home/remotely, you will have a professional environment where there are limited interruptions/distractions. Must be able to start by the 6th October for an initial period of 3 months; there is the potential opportunity for the role to extend into next year. Skills/Experience - Experience in a busy telephone based customer services environment Experience in a 1st line IT service desk/helpdesk role or customer services role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Demonstrable analytical and problem-solving skills Desirable: Some Datacentre/Cloud deployment experience If you would like to be considered - please forward your application ASAP to Jackie Dean at TXP and we will contact you shortly with an update on your application. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Junior 1st Line Support Analyst 3 Month contract Start: 6th October 2025 Full time hours, Mon - Fri Market day rate (Inside IR35) - Please enquire Location: Warwickshire/Hybrid working We are recruiting for a customer focused 1st Line Support Analyst to start on the 6th October 2025. This temporary opportunity is working at our client's impressive HQ site in Warwickshire (hybrid/remote working options are available). As a 1st Line Support Analyst your position will align to our client's Datacentre Exit program (Netskope, CISCO Connect Anytime for VPN connection). Your role will be to reach out to a list of users to push through the change. The successful candidate doesn't need to be seasoned service desk professional; our client is happy to consider Graduates who are very technology competent and have a strong customer service background. You will be required to be on client site for the first 2 weeks of the assignment for training in Warwickshire; thereafter remote/hybrid working options are available. This position is a very customer facing role so strong communications are key. To be able to work from home/remotely, you will have a professional environment where there are limited interruptions/distractions. Must be able to start by the 6th October for an initial period of 3 months; there is the potential opportunity for the role to extend into next year. Skills/Experience - Experience in a busy telephone based customer services environment Experience in a 1st line IT service desk/helpdesk role or customer services role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Demonstrable analytical and problem-solving skills Desirable: Some Datacentre/Cloud deployment experience If you would like to be considered - please forward your application ASAP to Jackie Dean at TXP and we will contact you shortly with an update on your application. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
02/10/2025
Contractor
Junior 1st Line Support Analyst 3 Month contract Start: 6th October 2025 Full time hours, Mon - Fri Market day rate (Inside IR35) - Please enquire Location: Warwickshire/Hybrid working We are recruiting for a customer focused 1st Line Support Analyst to start on the 6th October 2025. This temporary opportunity is working at our client's impressive HQ site in Warwickshire (hybrid/remote working options are available). As a 1st Line Support Analyst your position will align to our client's Datacentre Exit program (Netskope, CISCO Connect Anytime for VPN connection). Your role will be to reach out to a list of users to push through the change. The successful candidate doesn't need to be seasoned service desk professional; our client is happy to consider Graduates who are very technology competent and have a strong customer service background. You will be required to be on client site for the first 2 weeks of the assignment for training in Warwickshire; thereafter remote/hybrid working options are available. This position is a very customer facing role so strong communications are key. To be able to work from home/remotely, you will have a professional environment where there are limited interruptions/distractions. Must be able to start by the 6th October for an initial period of 3 months; there is the potential opportunity for the role to extend into next year. Skills/Experience - Experience in a busy telephone based customer services environment Experience in a 1st line IT service desk/helpdesk role or customer services role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Demonstrable analytical and problem-solving skills Desirable: Some Datacentre/Cloud deployment experience If you would like to be considered - please forward your application ASAP to Jackie Dean at TXP and we will contact you shortly with an update on your application. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
BAE Systems Digital Intelligence
Guildford, Surrey
JOB ROLE BIO BAE Systems Digital Intelligence works with governments and businesses around the world to help them defend against cyber threats, reduce their risk in the connected world, comply with regulation and transform their operations. The Wireless Products group works with customers to develop innovative mission critical technology. Applications include software radios, space technology and underwater systems. We are looking for bright, enthusiastic and committed individuals to work as electronics engineers in one of our customer-facing product teams. Relevant industry experience is preferable but most of all we are looking for bright, enthusiastic and committed individuals with a strong academic background and the ability to learn quickly. We have a range of roles available, from graduate entry through to experienced engineers. We are interested in hearing from anyone who can make a strong contribution to our work. What you could be doing for us We'd like to hear from people keen to develop their career in engineering who have a baseline of experience in some or all of the following areas that we cover: RF PCB development. We design a variety of RF circuit boards ranging from low power embedded sensors, designed for use in harsh environments, through to high performance analogue designs for radio equipment covering bands from VLF through to millimetre wave systems. This development may involve modelling (eg using Matlab, Agilent ADS, CST, Spice etc) as well as schematic capture and RF circuit board layout. Digital, mixed signal and power PCB development. We develop a wide range of boards such as state-of-the art digital signal processing platforms incorporating the latest FPGAs, SoCs and processors. Mechanical design and system integration. We design chassis and enclosures for our PCBs to ensure the optimum solution for its intended environment. The designs have to be easily assembled and repaired through life but also provide for cooling and protection in challenging environments. This work often involves compliance testing for CE, airborne, military and space applications. System engineering. Most of our solutions comprise of a blend of hardware, firmware and software. Early in the development lifecycle you will be involved in the design activity responsible for partitioning the functionality in to these domains taking into account the requirements and constraints. Development work, depending on the level of seniority, will include: Client interaction to understand and influence requirements, deliver solutions and be involved in bidding for new work. Development team lead, including mentoring junior engineering staff. Research and monitoring of developments in relevant technology to maintain and enhance our leading-edge capability. The main emphasis of this role is the implementation and delivery of hardware solutions; advice and support from senior technical specialists is expected to be provided, particularly in the early stages of design What background are we looking for? We are looking for ambitious, high-calibre people with the following characteristics: Highly motivated with a strong academic background typically in Engineering or Physics a 2:1 or 1st class degree. Understanding of the principles of PCB circuit design and layout. Understanding of the principles of mechanical design. Experience with 3D CAD would be an advantage, but is not essential. Proven record of set-to-work and verification of complex hardware, sometimes under demanding project timescales. Competent in the use of laboratory measurement equipment (eg oscilloscopes, spectrum analysers, vector network analysers etc). An appreciation of the technologies involved in software radio. Experience in the use of software and firmware development tools and environments, e.g. C/C++, Java, Linux, particularly as needed to support hardware test and debug. Comfortable working on multiple projects at the same time and in a dynamic environment where deadlines and priorities are changeable. Experience of working within multi-disciplinary development teams in a project-based environment. Client-facing experience and influencing skills, as well as strong inter-personal skills. Experience of designing products for production. Experience of designing products for compliance against industry standards (eg CE, FCC, DEF STAN). How we will support you: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About BAE Systems Digital Intelligence: We help nations, governments and businesses around the world defend themselves against cyber-crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes. Our success is down to our people. The changing nature of our business means that we're constantly looking for the brightest talent to help us fulfil our ambitions. As an experienced professional, we'll entrust you with responsibility; this means that you'll have client contact, variety and support from day one. We'll encourage and support you to develop your skills and reward you as you grow. Whatever your area of expertise, you'll be much more than just a job title; you'll be an integral part of the business where your individual contribution makes a difference every day. Great minds deserve great rewards, so we also offer a very competitive salary and benefits package. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. Staying competitive in today's global marketplace requires an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working. Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Digital Intelligence. Due to the nature of our work, successful candidates for this role will be required to go through Government SC clearance prior to starting with us. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Capabilities At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector. As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours.
24/09/2022
Full time
JOB ROLE BIO BAE Systems Digital Intelligence works with governments and businesses around the world to help them defend against cyber threats, reduce their risk in the connected world, comply with regulation and transform their operations. The Wireless Products group works with customers to develop innovative mission critical technology. Applications include software radios, space technology and underwater systems. We are looking for bright, enthusiastic and committed individuals to work as electronics engineers in one of our customer-facing product teams. Relevant industry experience is preferable but most of all we are looking for bright, enthusiastic and committed individuals with a strong academic background and the ability to learn quickly. We have a range of roles available, from graduate entry through to experienced engineers. We are interested in hearing from anyone who can make a strong contribution to our work. What you could be doing for us We'd like to hear from people keen to develop their career in engineering who have a baseline of experience in some or all of the following areas that we cover: RF PCB development. We design a variety of RF circuit boards ranging from low power embedded sensors, designed for use in harsh environments, through to high performance analogue designs for radio equipment covering bands from VLF through to millimetre wave systems. This development may involve modelling (eg using Matlab, Agilent ADS, CST, Spice etc) as well as schematic capture and RF circuit board layout. Digital, mixed signal and power PCB development. We develop a wide range of boards such as state-of-the art digital signal processing platforms incorporating the latest FPGAs, SoCs and processors. Mechanical design and system integration. We design chassis and enclosures for our PCBs to ensure the optimum solution for its intended environment. The designs have to be easily assembled and repaired through life but also provide for cooling and protection in challenging environments. This work often involves compliance testing for CE, airborne, military and space applications. System engineering. Most of our solutions comprise of a blend of hardware, firmware and software. Early in the development lifecycle you will be involved in the design activity responsible for partitioning the functionality in to these domains taking into account the requirements and constraints. Development work, depending on the level of seniority, will include: Client interaction to understand and influence requirements, deliver solutions and be involved in bidding for new work. Development team lead, including mentoring junior engineering staff. Research and monitoring of developments in relevant technology to maintain and enhance our leading-edge capability. The main emphasis of this role is the implementation and delivery of hardware solutions; advice and support from senior technical specialists is expected to be provided, particularly in the early stages of design What background are we looking for? We are looking for ambitious, high-calibre people with the following characteristics: Highly motivated with a strong academic background typically in Engineering or Physics a 2:1 or 1st class degree. Understanding of the principles of PCB circuit design and layout. Understanding of the principles of mechanical design. Experience with 3D CAD would be an advantage, but is not essential. Proven record of set-to-work and verification of complex hardware, sometimes under demanding project timescales. Competent in the use of laboratory measurement equipment (eg oscilloscopes, spectrum analysers, vector network analysers etc). An appreciation of the technologies involved in software radio. Experience in the use of software and firmware development tools and environments, e.g. C/C++, Java, Linux, particularly as needed to support hardware test and debug. Comfortable working on multiple projects at the same time and in a dynamic environment where deadlines and priorities are changeable. Experience of working within multi-disciplinary development teams in a project-based environment. Client-facing experience and influencing skills, as well as strong inter-personal skills. Experience of designing products for production. Experience of designing products for compliance against industry standards (eg CE, FCC, DEF STAN). How we will support you: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About BAE Systems Digital Intelligence: We help nations, governments and businesses around the world defend themselves against cyber-crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes. Our success is down to our people. The changing nature of our business means that we're constantly looking for the brightest talent to help us fulfil our ambitions. As an experienced professional, we'll entrust you with responsibility; this means that you'll have client contact, variety and support from day one. We'll encourage and support you to develop your skills and reward you as you grow. Whatever your area of expertise, you'll be much more than just a job title; you'll be an integral part of the business where your individual contribution makes a difference every day. Great minds deserve great rewards, so we also offer a very competitive salary and benefits package. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. Staying competitive in today's global marketplace requires an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working. Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Digital Intelligence. Due to the nature of our work, successful candidates for this role will be required to go through Government SC clearance prior to starting with us. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Capabilities At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector. As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours.
BAE Systems Applied Intelligence
Guildford, Surrey
JOB ROLE The following information aims to provide potential candidates with a better understanding of the requirements for this role. BIO BAE Systems Applied Intelligence works with governments and businesses around the world to help them defend against cyber threats, reduce their risk in the connected world, comply with regulation and transform their operations. The Wireless Products group works with customers to develop innovative mission critical technology. Applications include software radios, space technology and underwater systems. We are looking for bright, enthusiastic and committed individuals to work as electronics engineers in one of our customer-facing product teams. Relevant industry experience is preferable but most of all we are looking for bright, enthusiastic and committed individuals with a strong academic background and the ability to learn quickly. We have a range of roles available, from graduate entry through to experienced engineers. We are interested in hearing from anyone who can make a strong contribution to our work. What you could be doing for us We'd like to hear from people keen to develop their career in engineering who have a baseline of experience in some or all of the following areas that we cover: RF PCB development. We design a variety of RF circuit boards ranging from low power embedded sensors, designed for use in harsh environments, through to high performance analogue designs for radio equipment covering bands from VLF through to millimetre wave systems. This development may involve modelling (eg using Matlab, Agilent ADS, CST, Spice etc) as well as schematic capture and RF circuit board layout. Digital, mixed signal and power PCB development. We develop a wide range of boards such as state-of-the art digital signal processing platforms incorporating the latest FPGAs, SoCs and processors. Mechanical design and system integration. We design chassis and enclosures for our PCBs to ensure the optimum solution for its intended environment. The designs have to be easily assembled and repaired through life but also provide for cooling and protection in challenging environments. This work often involves compliance testing for CE, airborne, military and space applications. System engineering. Most of our solutions comprise of a blend of hardware, firmware and software. Early in the development lifecycle you will be involved in the design activity responsible for partitioning the functionality in to these domains taking into account the requirements and constraints. Development work, depending on the level of seniority, will include: Client interaction to understand and influence requirements, deliver solutions and be involved in bidding for new work. Development team lead, including mentoring junior engineering staff. Research and monitoring of developments in relevant technology to maintain and enhance our leading-edge capability. The main emphasis of this role is the implementation and delivery of hardware solutions; advice and support from senior technical specialists is expected to be provided, particularly in the early stages of design What background are we looking for? We are looking for ambitious, high-calibre people with the following characteristics: Highly motivated with a strong academic background typically in Engineering or Physics a 2:1 or 1st class degree. Understanding of the principles of PCB circuit design and layout. Understanding of the principles of mechanical design. Experience with 3D CAD would be an advantage, but is not essential. Proven record of set-to-work and verification of complex hardware, sometimes under demanding project timescales. Competent in the use of laboratory measurement equipment (eg oscilloscopes, spectrum analysers, vector network analysers etc). An appreciation of the technologies involved in software radio. Experience in the use of software and firmware development tools and environments, e.g. C/C++, Java, Linux, particularly as needed to support hardware test and debug. Comfortable working on multiple projects at the same time and in a dynamic environment where deadlines and priorities are changeable. Experience of working within multi-disciplinary development teams in a project-based environment. Client-facing experience and influencing skills, as well as strong inter-personal skills. Experience of designing products for production. Experience of designing products for compliance against industry standards (eg CE, FCC, DEF STAN). How we will support you: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About BAE Systems Applied Intelligence: We help nations, governments and businesses around the world defend themselves against cyber-crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes. Our success is down to our people. The changing nature of our business means that we're constantly looking for the brightest talent to help us fulfil our ambitions. As an experienced professional, we'll entrust you with responsibility; this means that you'll have client contact, variety and support from day one. We'll encourage and support you to develop your skills and reward you as you grow. Whatever your area of expertise, you'll be much more than just a job title; you'll be an integral part of the business where your individual contribution makes a difference every day. Great minds deserve great rewards, so we also offer a very competitive salary and benefits package. Diversity and inclusion are integral to the success of BAE Systems Applied Intelligence. Staying competitive in today's global marketplace requires an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working. Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Applied Intelligence. Due to the nature of our work, successful candidates for this role will be required to go through Government SC clearance prior to starting with us. Life at BAE Systems Applied Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Applied Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Applied Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Capabilities At BAE Systems Applied Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Applied Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector. As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours.
24/09/2022
Full time
JOB ROLE The following information aims to provide potential candidates with a better understanding of the requirements for this role. BIO BAE Systems Applied Intelligence works with governments and businesses around the world to help them defend against cyber threats, reduce their risk in the connected world, comply with regulation and transform their operations. The Wireless Products group works with customers to develop innovative mission critical technology. Applications include software radios, space technology and underwater systems. We are looking for bright, enthusiastic and committed individuals to work as electronics engineers in one of our customer-facing product teams. Relevant industry experience is preferable but most of all we are looking for bright, enthusiastic and committed individuals with a strong academic background and the ability to learn quickly. We have a range of roles available, from graduate entry through to experienced engineers. We are interested in hearing from anyone who can make a strong contribution to our work. What you could be doing for us We'd like to hear from people keen to develop their career in engineering who have a baseline of experience in some or all of the following areas that we cover: RF PCB development. We design a variety of RF circuit boards ranging from low power embedded sensors, designed for use in harsh environments, through to high performance analogue designs for radio equipment covering bands from VLF through to millimetre wave systems. This development may involve modelling (eg using Matlab, Agilent ADS, CST, Spice etc) as well as schematic capture and RF circuit board layout. Digital, mixed signal and power PCB development. We develop a wide range of boards such as state-of-the art digital signal processing platforms incorporating the latest FPGAs, SoCs and processors. Mechanical design and system integration. We design chassis and enclosures for our PCBs to ensure the optimum solution for its intended environment. The designs have to be easily assembled and repaired through life but also provide for cooling and protection in challenging environments. This work often involves compliance testing for CE, airborne, military and space applications. System engineering. Most of our solutions comprise of a blend of hardware, firmware and software. Early in the development lifecycle you will be involved in the design activity responsible for partitioning the functionality in to these domains taking into account the requirements and constraints. Development work, depending on the level of seniority, will include: Client interaction to understand and influence requirements, deliver solutions and be involved in bidding for new work. Development team lead, including mentoring junior engineering staff. Research and monitoring of developments in relevant technology to maintain and enhance our leading-edge capability. The main emphasis of this role is the implementation and delivery of hardware solutions; advice and support from senior technical specialists is expected to be provided, particularly in the early stages of design What background are we looking for? We are looking for ambitious, high-calibre people with the following characteristics: Highly motivated with a strong academic background typically in Engineering or Physics a 2:1 or 1st class degree. Understanding of the principles of PCB circuit design and layout. Understanding of the principles of mechanical design. Experience with 3D CAD would be an advantage, but is not essential. Proven record of set-to-work and verification of complex hardware, sometimes under demanding project timescales. Competent in the use of laboratory measurement equipment (eg oscilloscopes, spectrum analysers, vector network analysers etc). An appreciation of the technologies involved in software radio. Experience in the use of software and firmware development tools and environments, e.g. C/C++, Java, Linux, particularly as needed to support hardware test and debug. Comfortable working on multiple projects at the same time and in a dynamic environment where deadlines and priorities are changeable. Experience of working within multi-disciplinary development teams in a project-based environment. Client-facing experience and influencing skills, as well as strong inter-personal skills. Experience of designing products for production. Experience of designing products for compliance against industry standards (eg CE, FCC, DEF STAN). How we will support you: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About BAE Systems Applied Intelligence: We help nations, governments and businesses around the world defend themselves against cyber-crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes. Our success is down to our people. The changing nature of our business means that we're constantly looking for the brightest talent to help us fulfil our ambitions. As an experienced professional, we'll entrust you with responsibility; this means that you'll have client contact, variety and support from day one. We'll encourage and support you to develop your skills and reward you as you grow. Whatever your area of expertise, you'll be much more than just a job title; you'll be an integral part of the business where your individual contribution makes a difference every day. Great minds deserve great rewards, so we also offer a very competitive salary and benefits package. Diversity and inclusion are integral to the success of BAE Systems Applied Intelligence. Staying competitive in today's global marketplace requires an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working. Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Applied Intelligence. Due to the nature of our work, successful candidates for this role will be required to go through Government SC clearance prior to starting with us. Life at BAE Systems Applied Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Applied Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Applied Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Capabilities At BAE Systems Applied Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Applied Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector. As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours.
BAE Systems Digital Intelligence
Guildford, Surrey
BIO BAE Systems Digital Intelligence works with governments and businesses around the world to help them defend against cyber threats, reduce their risk in the connected world, comply with regulation and transform their operations. The Wireless Products group works with customers to develop innovative mission critical technology. Applications include software radios, space technology and underwater systems. JOB ROLE We are looking for bright, enthusiastic and committed individuals to work as software developers in one of our customer-facing product teams. Relevant industry experience is preferable but most of all we are looking for bright, enthusiastic and committed individuals with a strong academic background and the ability to learn quickly. We have a range of roles available, from graduate entry through to experienced developers. We are interested in hearing from anyone who can make a strong contribution to our work. What you could be doing for us: Depending on your project assignment and level of experience, you may work on some or all of the following: High performance application design and development in C++ and related languages. Developing and deploying software which typically includes low level development (eg real-time software, drivers, embedded software etc.) and requires an understanding of the underlying hardware systems. Managing technical tasks/projects and people Be involved in customer-facing delivery, sometimes to challenging deadlines. Customer-facing technical consultancy Have a strong interest in expanding technical knowledge both in areas of core expertise and more generally. Work towards gaining the experience required to take technical lead roles. Mentoring and coaching junior colleagues What background are we looking for? We are looking for ambitious, high-calibre people with the following characteristics: Essential: Highly motivated with a strong academic background typically in Engineering, Physics or Mathematics with a 2:1 or 1st class degree. PhD applicants also encouraged. Proven problem-solving skills Broad interest in wireless technology, embedded systems and awareness of latest industry developments. Ability to multi-task and stay organised in a dynamic work environment Excellent team working abilities Ability to learn quickly Ability to produce high-quality software Understanding of low-level computing concepts C++ experience Desirable: Development on and for Linux based embedded systems Range of other development skills, including C (for embedded systems), Java, HTML5, React/Redux, Python, GDB. Modern software development methodologies such as Agile and Test Driven Development Proven track record of successfully delivering high quality software solutions Understanding of radio communication systems and concepts How we will support you: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About BAE Systems Digital Intelligence: We help nations, governments and businesses around the world defend themselves against cyber-crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes. Our success is down to our people. The changing nature of our business means that we're constantly looking for the brightest talent to help us fulfil our ambitions. As an experienced professional, we'll entrust you with responsibility; this means that you'll have client contact, variety and support from day one. We'll encourage and support you to develop your skills and reward you as you grow. Whatever your area of expertise, you'll be much more than just a job title; you'll be an integral part of the business where your individual contribution makes a difference every day. Great minds deserve great rewards, so we also offer a very competitive salary and benefits package. Diversity and inclusion are integral to the success of BAE Systems Applied Intelligence. Staying competitive in today's global marketplace requires an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working. Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Digital Intelligence. Due to the nature of our work, successful candidates for this role will be required to go through Government SC clearance prior to starting with us. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Capabilities At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector. As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours.
22/09/2022
Full time
BIO BAE Systems Digital Intelligence works with governments and businesses around the world to help them defend against cyber threats, reduce their risk in the connected world, comply with regulation and transform their operations. The Wireless Products group works with customers to develop innovative mission critical technology. Applications include software radios, space technology and underwater systems. JOB ROLE We are looking for bright, enthusiastic and committed individuals to work as software developers in one of our customer-facing product teams. Relevant industry experience is preferable but most of all we are looking for bright, enthusiastic and committed individuals with a strong academic background and the ability to learn quickly. We have a range of roles available, from graduate entry through to experienced developers. We are interested in hearing from anyone who can make a strong contribution to our work. What you could be doing for us: Depending on your project assignment and level of experience, you may work on some or all of the following: High performance application design and development in C++ and related languages. Developing and deploying software which typically includes low level development (eg real-time software, drivers, embedded software etc.) and requires an understanding of the underlying hardware systems. Managing technical tasks/projects and people Be involved in customer-facing delivery, sometimes to challenging deadlines. Customer-facing technical consultancy Have a strong interest in expanding technical knowledge both in areas of core expertise and more generally. Work towards gaining the experience required to take technical lead roles. Mentoring and coaching junior colleagues What background are we looking for? We are looking for ambitious, high-calibre people with the following characteristics: Essential: Highly motivated with a strong academic background typically in Engineering, Physics or Mathematics with a 2:1 or 1st class degree. PhD applicants also encouraged. Proven problem-solving skills Broad interest in wireless technology, embedded systems and awareness of latest industry developments. Ability to multi-task and stay organised in a dynamic work environment Excellent team working abilities Ability to learn quickly Ability to produce high-quality software Understanding of low-level computing concepts C++ experience Desirable: Development on and for Linux based embedded systems Range of other development skills, including C (for embedded systems), Java, HTML5, React/Redux, Python, GDB. Modern software development methodologies such as Agile and Test Driven Development Proven track record of successfully delivering high quality software solutions Understanding of radio communication systems and concepts How we will support you: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About BAE Systems Digital Intelligence: We help nations, governments and businesses around the world defend themselves against cyber-crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes. Our success is down to our people. The changing nature of our business means that we're constantly looking for the brightest talent to help us fulfil our ambitions. As an experienced professional, we'll entrust you with responsibility; this means that you'll have client contact, variety and support from day one. We'll encourage and support you to develop your skills and reward you as you grow. Whatever your area of expertise, you'll be much more than just a job title; you'll be an integral part of the business where your individual contribution makes a difference every day. Great minds deserve great rewards, so we also offer a very competitive salary and benefits package. Diversity and inclusion are integral to the success of BAE Systems Applied Intelligence. Staying competitive in today's global marketplace requires an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working. Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Digital Intelligence. Due to the nature of our work, successful candidates for this role will be required to go through Government SC clearance prior to starting with us. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Capabilities At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector. As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours.
Trainee IT Support Technician - Great Career Starter Perth, Perthshire Salary to £19,000 CV Screen is recruiting for a 1st Line Support Technician for a fantastic organisation based in Perth, Perthshire. This is a full-time permanent post, where you will work in the office on Tuesdays, Wednesdas and Thursdays, with Monday and Friday at home. Role has a salary of £18000 depending on experience. The Trainee IT Support Technician will work on a busy helpdesk and will ideally have some experience of supporting a range of Windows Operating Systems including Windows 7 and 10 and MS Office software packages and related hardware. ITIL service management skills are desirable. The role would suit a Trainee or Graduate looking for their first role within IT. Required skills: - Excellent customer service skills, it is desirable to have worked in an IT Support capacity (either helpdesk or Service Desk) - Service Management experience (ITIL preferable) - Strong customer service and problem-solving skills Who would suit this role? This is a superb opportunity for a junior IT Support Analyst or 1st Line Support Technician looking to join a leading Environmental company employing hundreds of staff in offices throughout the UK. Salary: Basic salary to £19,000 basic plus pension. Location: Perth, Perthshire Commute from: Stirling / Dundee / Dunfermline / Falkirk / Crieff / Kirkcaldy / Forfar To Apply: Please email your CV to Peter Strutt of CV Screen in strict confidence. CV Screen is the Recruitment Agency managing this vacancy. Summary: - IT Support Technician vacancy in Perth. Perthshire - Must have IT Support experience with Windows and ITIL preferable - Strong technical troubleshooting and problem-solving skills CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website.
06/10/2021
Full time
Trainee IT Support Technician - Great Career Starter Perth, Perthshire Salary to £19,000 CV Screen is recruiting for a 1st Line Support Technician for a fantastic organisation based in Perth, Perthshire. This is a full-time permanent post, where you will work in the office on Tuesdays, Wednesdas and Thursdays, with Monday and Friday at home. Role has a salary of £18000 depending on experience. The Trainee IT Support Technician will work on a busy helpdesk and will ideally have some experience of supporting a range of Windows Operating Systems including Windows 7 and 10 and MS Office software packages and related hardware. ITIL service management skills are desirable. The role would suit a Trainee or Graduate looking for their first role within IT. Required skills: - Excellent customer service skills, it is desirable to have worked in an IT Support capacity (either helpdesk or Service Desk) - Service Management experience (ITIL preferable) - Strong customer service and problem-solving skills Who would suit this role? This is a superb opportunity for a junior IT Support Analyst or 1st Line Support Technician looking to join a leading Environmental company employing hundreds of staff in offices throughout the UK. Salary: Basic salary to £19,000 basic plus pension. Location: Perth, Perthshire Commute from: Stirling / Dundee / Dunfermline / Falkirk / Crieff / Kirkcaldy / Forfar To Apply: Please email your CV to Peter Strutt of CV Screen in strict confidence. CV Screen is the Recruitment Agency managing this vacancy. Summary: - IT Support Technician vacancy in Perth. Perthshire - Must have IT Support experience with Windows and ITIL preferable - Strong technical troubleshooting and problem-solving skills CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website.
I'm recruiting for a Junior Support Analyst/ Software Support Analyst to join a great software house in Bath but with the option to work remotely predominantly or do a hybrid mix. Ideally you'll be happy to go into the office a couple of days a week for the first couple of months whilst you get up to speed but after that they are very flexible. They are an established business that are going through a phase of expansion and are in a great position financially. Customer happiness is of the utmost importance to them and they are looking for someone who will go above and beyond to provide prompt resolutions to incoming support requests from their clients using their software products. You will work as a part of a small support team providing support to their software products and will be the first person a customer will have contact with when reporting an issue or asking for assistance. They need someone who is great at assessing their needs, engaging the proper resources and who has clear communication skills. You'll provide 1st and 2nd line support on their software products and work closely with other areas of the business, investigating bugs and escalating issues where needed, You will also get involved in the setup of new systems and provide training on their products and there is also scope to get involved in the testing of their software products, so, any experience with this would be useful but is not essential. They are open to the sort of person they would consider. Their ideal person would have worked in a similar field before providing support to customers using software products but there are also open to graduates from a technical discipline or someone who might be working as a Junior Tester or Ba for example who has great attention to detail, communication skills and a hunger and drive to succeed. Salary is anywhere from £20,000 - £26,000 depending on experience. If if you would like to hear more please apply below to Sam Miller at SR2 - Socially Responsible Recruitment IT Support, Application Support, Software Support, Bath, Bristol. Swindon, Chippenham
14/09/2021
Full time
I'm recruiting for a Junior Support Analyst/ Software Support Analyst to join a great software house in Bath but with the option to work remotely predominantly or do a hybrid mix. Ideally you'll be happy to go into the office a couple of days a week for the first couple of months whilst you get up to speed but after that they are very flexible. They are an established business that are going through a phase of expansion and are in a great position financially. Customer happiness is of the utmost importance to them and they are looking for someone who will go above and beyond to provide prompt resolutions to incoming support requests from their clients using their software products. You will work as a part of a small support team providing support to their software products and will be the first person a customer will have contact with when reporting an issue or asking for assistance. They need someone who is great at assessing their needs, engaging the proper resources and who has clear communication skills. You'll provide 1st and 2nd line support on their software products and work closely with other areas of the business, investigating bugs and escalating issues where needed, You will also get involved in the setup of new systems and provide training on their products and there is also scope to get involved in the testing of their software products, so, any experience with this would be useful but is not essential. They are open to the sort of person they would consider. Their ideal person would have worked in a similar field before providing support to customers using software products but there are also open to graduates from a technical discipline or someone who might be working as a Junior Tester or Ba for example who has great attention to detail, communication skills and a hunger and drive to succeed. Salary is anywhere from £20,000 - £26,000 depending on experience. If if you would like to hear more please apply below to Sam Miller at SR2 - Socially Responsible Recruitment IT Support, Application Support, Software Support, Bath, Bristol. Swindon, Chippenham
IT Support Engineer - Windows - Support - Server - Office 365 - Gloucester An exciting opportunity has arisen to join an online retail firm. Joining an expanding team in Gloucester, working as an IT Support Engineer in excellent supportive surroundings. The role is predominantly 1st Line of the internal systems, but within a small team you are very hands on and will expand your knowledge quickly. You'll have a great personal approach, within a people focused organisation. Working on installation, repairs, updates or networking issues, and many other activities in between, being one of the go-to people within the organisation. You'll also have a great opportunity to get involved in application support as well. The individual will be required to have previous exposure to an IT Support environment. A passion for IT is a must! As the team is growing, you will gain hands-on experience quickly, in multiple areas of IT Support. As a member of the IT Support team you will be: - Supporting all end users throughout the in-house systems - Active Directory, Windows Server, VMware, Office 365 - Working on the configuration, installation and support of organisational networks, email, intranet and web systems - Taking ownership of incidents and requests, processing within an ITIL framework - Maintaining various areas of hardware and software; Desktops, peripherals, servers etc. - Testing new software and hardware platforms, before roll-out, accounting for any possible issues - Documenting errors, failures and hardware removals accurately and in a timely fashion - Keeping up to date with the world of IT, possibly using your knowledge to implement new ideas and strategies Educated to graduate level within an IT related subject, however, in-depth relevant experience may supersede this qualification. This is a brilliant and exciting role, which is perfect for anybody looking to expand their career as a key part of an IT Support team! Apply now, don't miss out! If you are interested in this role or looking for something similar, please contact Sam Gilsenan directly or click Apply Now! Hunter Selection is a nationwide provider of recruitment services in ENGINEERING, MANUFACTURING, SERVICE & TECHNOLOGY. Find out more about us and search all our current vacancies at hunterselection.co.uk Hunter Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy and Disclaimers which can be found on our website.
10/09/2021
Full time
IT Support Engineer - Windows - Support - Server - Office 365 - Gloucester An exciting opportunity has arisen to join an online retail firm. Joining an expanding team in Gloucester, working as an IT Support Engineer in excellent supportive surroundings. The role is predominantly 1st Line of the internal systems, but within a small team you are very hands on and will expand your knowledge quickly. You'll have a great personal approach, within a people focused organisation. Working on installation, repairs, updates or networking issues, and many other activities in between, being one of the go-to people within the organisation. You'll also have a great opportunity to get involved in application support as well. The individual will be required to have previous exposure to an IT Support environment. A passion for IT is a must! As the team is growing, you will gain hands-on experience quickly, in multiple areas of IT Support. As a member of the IT Support team you will be: - Supporting all end users throughout the in-house systems - Active Directory, Windows Server, VMware, Office 365 - Working on the configuration, installation and support of organisational networks, email, intranet and web systems - Taking ownership of incidents and requests, processing within an ITIL framework - Maintaining various areas of hardware and software; Desktops, peripherals, servers etc. - Testing new software and hardware platforms, before roll-out, accounting for any possible issues - Documenting errors, failures and hardware removals accurately and in a timely fashion - Keeping up to date with the world of IT, possibly using your knowledge to implement new ideas and strategies Educated to graduate level within an IT related subject, however, in-depth relevant experience may supersede this qualification. This is a brilliant and exciting role, which is perfect for anybody looking to expand their career as a key part of an IT Support team! Apply now, don't miss out! If you are interested in this role or looking for something similar, please contact Sam Gilsenan directly or click Apply Now! Hunter Selection is a nationwide provider of recruitment services in ENGINEERING, MANUFACTURING, SERVICE & TECHNOLOGY. Find out more about us and search all our current vacancies at hunterselection.co.uk Hunter Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy and Disclaimers which can be found on our website.
Helpdesk Support Engineer is required for a leading IT consultancy based in the Thatcham area of Berkshire. You will be the required to provide remote support to clients throughout the Thames Valley.
The successful candidate will be responsible for providing quality 1st and 2nd Line IT Technical Support and will ideally have some previous experience within an IT Support / Helpdesk or Service Desk role.
Client
The successful candidate will join a leading IT Consultancy who encourage their employees to improve their skill sets through training for various certifications.
Skills Required
- Previous IT Support experience (preferably within a Helpdesk or Service Desk environment)
- Knowledge of Microsoft Windows Servers / Exchange and Active Directory
- A knowledge of VMWare would be desirable.
Who would the role suit?
An ambitious IT Support Technician who is looking for a role with a varied client base. The role would potentially suit a Junior / Graduate IT Support professional who is looking to progress their career.
Salary
Up to £25,000 plus benefits
Location
Thatcham, West Berkshire
Interested? Please email your CV to Jason Price of CV Screen in strict confidence.
- Summary -
IT Support Technician is required for a leading IT Consultancy based in Thatcham / Berkshire
CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
29/10/2018
Helpdesk Support Engineer is required for a leading IT consultancy based in the Thatcham area of Berkshire. You will be the required to provide remote support to clients throughout the Thames Valley.
The successful candidate will be responsible for providing quality 1st and 2nd Line IT Technical Support and will ideally have some previous experience within an IT Support / Helpdesk or Service Desk role.
Client
The successful candidate will join a leading IT Consultancy who encourage their employees to improve their skill sets through training for various certifications.
Skills Required
- Previous IT Support experience (preferably within a Helpdesk or Service Desk environment)
- Knowledge of Microsoft Windows Servers / Exchange and Active Directory
- A knowledge of VMWare would be desirable.
Who would the role suit?
An ambitious IT Support Technician who is looking for a role with a varied client base. The role would potentially suit a Junior / Graduate IT Support professional who is looking to progress their career.
Salary
Up to £25,000 plus benefits
Location
Thatcham, West Berkshire
Interested? Please email your CV to Jason Price of CV Screen in strict confidence.
- Summary -
IT Support Technician is required for a leading IT Consultancy based in Thatcham / Berkshire
CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
IT Service Desk Engineer - Hosting / Networks
Newcastle
Competitive Salary DOE + Excellent Company Benefits Package
Excellet career-development opportunity for a 1st or 2nd line IT technical support engineer to join a leading hosting / IT managed services brand.
We are a market leading company - providing ultra-reliable, flexible managed hosting, services and colocation to thousands of businesses nationwide.
With c400 staff based in several locations around the UK and customers across numerous business sectors, we offer a first class, fun working environment.
We are seeking Service Desk Engineers whose role it will be to provide high level remote and onsite IT technical liaison, end user support and network administration to our customers, with responsibility for the full lifecycle of incidents and problems. The position will require close working with all team in all levels of technical support and engineering.
Service Desk Engineer Key Responsibilities:
+ To resolve incidents and problems both directly from customers and through technical escalation
+ To use existing skills and knowledge as well as appropriate support resources to identify resolutions to customer incidents
+ To implement fixes and solutions where appropriate either via discussing directly with customer, via email, via remote control or onsite
+ To administer customer networks as part of managed services provision
+ To provide proactive problem management though checking manufacture websites
Service Desk Engineer Required Skills and Experience:
+ Vast experience working in either 1st or 2nd line IT technical support
+ Vast experience in a customer facing environment
+ Exposure to and hands on experience of working within an IT service provider environment
+ Good understanding of Microsoft products. Basic experience of servers.
+ Basic understanding of ISO/BSI and ITIL frameworks
+ Basic understanding of working with Service Level Agreements
Please note - Shift work may be required.
Benefits we offer:
+ From day one: Death in Service x 4 + Access to our Rewards Discount Programme
+ Lots of social events
+ From 3 months: Up to 5% enhanced matching employer’s pension contribution
+ The following benefits on successful completion of probationary period: Private Medical Care
+ Health Shield Cash plan which includes access to an employee assistance programme
+ Optional enrolment in the Bike to work scheme
+ Optional enrolment in childcare vouchers scheme
+ Performance related bonus scheme
+ We also offer complimentary: Fresh fruit. Soft drinks/ fruit juice, tea, coffee. A selection of breakfast foods at each location
You may have worked in the following capacities:
Junior IT Technician, Graduate IT Engineer, 1st Line Helpdesk Engineer, Data Centre Technician, Trainee IT Engineer, Infrastructure IT Support Engineer, Server Engineer, IaaS Engineer, Hosting Support Engineer, Data Centre IT Engineer, 1st Line Technical Support, 2nd Line Technical Support.
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
29/10/2018
IT Service Desk Engineer - Hosting / Networks
Newcastle
Competitive Salary DOE + Excellent Company Benefits Package
Excellet career-development opportunity for a 1st or 2nd line IT technical support engineer to join a leading hosting / IT managed services brand.
We are a market leading company - providing ultra-reliable, flexible managed hosting, services and colocation to thousands of businesses nationwide.
With c400 staff based in several locations around the UK and customers across numerous business sectors, we offer a first class, fun working environment.
We are seeking Service Desk Engineers whose role it will be to provide high level remote and onsite IT technical liaison, end user support and network administration to our customers, with responsibility for the full lifecycle of incidents and problems. The position will require close working with all team in all levels of technical support and engineering.
Service Desk Engineer Key Responsibilities:
+ To resolve incidents and problems both directly from customers and through technical escalation
+ To use existing skills and knowledge as well as appropriate support resources to identify resolutions to customer incidents
+ To implement fixes and solutions where appropriate either via discussing directly with customer, via email, via remote control or onsite
+ To administer customer networks as part of managed services provision
+ To provide proactive problem management though checking manufacture websites
Service Desk Engineer Required Skills and Experience:
+ Vast experience working in either 1st or 2nd line IT technical support
+ Vast experience in a customer facing environment
+ Exposure to and hands on experience of working within an IT service provider environment
+ Good understanding of Microsoft products. Basic experience of servers.
+ Basic understanding of ISO/BSI and ITIL frameworks
+ Basic understanding of working with Service Level Agreements
Please note - Shift work may be required.
Benefits we offer:
+ From day one: Death in Service x 4 + Access to our Rewards Discount Programme
+ Lots of social events
+ From 3 months: Up to 5% enhanced matching employer’s pension contribution
+ The following benefits on successful completion of probationary period: Private Medical Care
+ Health Shield Cash plan which includes access to an employee assistance programme
+ Optional enrolment in the Bike to work scheme
+ Optional enrolment in childcare vouchers scheme
+ Performance related bonus scheme
+ We also offer complimentary: Fresh fruit. Soft drinks/ fruit juice, tea, coffee. A selection of breakfast foods at each location
You may have worked in the following capacities:
Junior IT Technician, Graduate IT Engineer, 1st Line Helpdesk Engineer, Data Centre Technician, Trainee IT Engineer, Infrastructure IT Support Engineer, Server Engineer, IaaS Engineer, Hosting Support Engineer, Data Centre IT Engineer, 1st Line Technical Support, 2nd Line Technical Support.
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
Junior IT Helpdesk Administrator
Location: Northampton, Northamptonshire
Salary: Up to £14K DOE + Bonus
Job Type: Full Time, Permanent - 37 hours per week
If you are an enthusiastic and hardworking graduate or college leaver looking to kick start your career in an IT environment where you will be exposed to a wide range of systems and technologies, please take a look at our offering.
Online Direct is the UK`s leading intermediary for B2B energy sales, and our staff and innovation have enabled us to successfully grow our business over the last 20 years. A great opportunity has come up in our fast paced and rapidly growing IT department.
If you have an interest in computers, build your own machines or help out family and friends with computer issues, this role is for you.
Key Details:
• To answer incoming helpdesk calls and provide a professional and knowledgeable approach to both internal staff and external customers
• Administer the helpdesk system(s) – to log, monitor, action and escalate issues as appropriate
• Assisting with the daily maintenance of the company’s systems
• Monitor and ensure areas of the network are operating as expected
• Any ad-hoc duties as required
Key Requirements:
• Interest in IT with a willingness to learn and develop within the role
• Ideally you will hold an IT related degree or BTEC qualification
• Flexibility to work between the hours of 08.00-18.30 on weekdays, and on occasions weekends/evenings
• Excellent communication skills (written and verbal)
• Competent IT skills (Windows 7-10, Office Suite)
• Good problem solving and analysis skills
• Some experience in fixing/assisting with computer problems an advantage but not essential
• Experience with Server software and/or Linux desirable
Key Benefits:
• Competitive Salary with annual review
• Bonus Scheme
• Career development and on-going training
• 25 days holiday + bank holidays
• Company Pension (effective mid 2016) / Childcare Vouchers / Free Parking / Employee Reward Schemes/Team Incentive Days
Please apply including a copy of your CV and a covering letter stating your current salary details. Successful
Applicants will be contacted within 2 weeks of receipt of application.
Thank you for your interest in Online Direct.
Keywords: IT Graduate, Helpdesk Administrator, IT Helpdesk, IT Helpdesk Administrator, 1st Line Support, Helpdesk, desktop support, Technical support
09/09/2016
Junior IT Helpdesk Administrator
Location: Northampton, Northamptonshire
Salary: Up to £14K DOE + Bonus
Job Type: Full Time, Permanent - 37 hours per week
If you are an enthusiastic and hardworking graduate or college leaver looking to kick start your career in an IT environment where you will be exposed to a wide range of systems and technologies, please take a look at our offering.
Online Direct is the UK`s leading intermediary for B2B energy sales, and our staff and innovation have enabled us to successfully grow our business over the last 20 years. A great opportunity has come up in our fast paced and rapidly growing IT department.
If you have an interest in computers, build your own machines or help out family and friends with computer issues, this role is for you.
Key Details:
• To answer incoming helpdesk calls and provide a professional and knowledgeable approach to both internal staff and external customers
• Administer the helpdesk system(s) – to log, monitor, action and escalate issues as appropriate
• Assisting with the daily maintenance of the company’s systems
• Monitor and ensure areas of the network are operating as expected
• Any ad-hoc duties as required
Key Requirements:
• Interest in IT with a willingness to learn and develop within the role
• Ideally you will hold an IT related degree or BTEC qualification
• Flexibility to work between the hours of 08.00-18.30 on weekdays, and on occasions weekends/evenings
• Excellent communication skills (written and verbal)
• Competent IT skills (Windows 7-10, Office Suite)
• Good problem solving and analysis skills
• Some experience in fixing/assisting with computer problems an advantage but not essential
• Experience with Server software and/or Linux desirable
Key Benefits:
• Competitive Salary with annual review
• Bonus Scheme
• Career development and on-going training
• 25 days holiday + bank holidays
• Company Pension (effective mid 2016) / Childcare Vouchers / Free Parking / Employee Reward Schemes/Team Incentive Days
Please apply including a copy of your CV and a covering letter stating your current salary details. Successful
Applicants will be contacted within 2 weeks of receipt of application.
Thank you for your interest in Online Direct.
Keywords: IT Graduate, Helpdesk Administrator, IT Helpdesk, IT Helpdesk Administrator, 1st Line Support, Helpdesk, desktop support, Technical support
IT Support Analyst
£22k - £24k
Southampton, Hampshire
We are looking to recruit a highly driven IT Support Analyst to work on a virtually hosted infrastructure platform at our clients Southampton based offices. Our client works within a dynamic environment and operates on the global stage with two main facilities in the UK and office in the Asia Pacific. This company develops market leading software predominately used within the automotive industry globally.
This is an exciting opportunity for a motivated individual who is looking to expand within the IT service sector. You should have a passion for IT technology and possess excellent communication skills.
Required skills
Ticketing systems
Linux Red Hat or CentOS - Basic understanding (even from working with a Linux system at home!)
SQL Server Databases - Basic table look ups
Our client is passionate about supporting its employees and offers full training, but a base understanding within the following would be highly advantageous:
Desirable
Cloud hosted infrastructure - Amazon EC2
IT Networking
Windows Servers 2012 / Linux Servers
Our client will be happy to take on a Graduate with a relevant IT degree, a student with heavily focused IT extra curriculum activities or an IT junior with some commercial experience in some of the following technologies:
1st / 2nd line support, Linux Redhat, SQL Database Administration, Amazon EC2, Virtual Infrastructure hosting support, Windows Servers, Supporting Cloud Environments, Application updates
This role may suit a candidate with the following job titles:
Graduate, Junior, First Line Support, Second Line Support, Helpdesk, Service Desk, IT Support, Support Analyst, Support Technician
Salary £22k-£24k
Benefits: 20-22 days' holiday, Company Pension, Healthcare, cycle to work scheme, free parking and full training
This role may suit someone with the following job titles:
Graduate with relevant degree, First Line Support, 1st Line Support, Helpdesk Analyst, Junior IT Technician, Infrastructure Support Engineer
We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).
Deerfoot is acting as an Employment Agency in relation to this vacancy
09/09/2016
IT Support Analyst
£22k - £24k
Southampton, Hampshire
We are looking to recruit a highly driven IT Support Analyst to work on a virtually hosted infrastructure platform at our clients Southampton based offices. Our client works within a dynamic environment and operates on the global stage with two main facilities in the UK and office in the Asia Pacific. This company develops market leading software predominately used within the automotive industry globally.
This is an exciting opportunity for a motivated individual who is looking to expand within the IT service sector. You should have a passion for IT technology and possess excellent communication skills.
Required skills
Ticketing systems
Linux Red Hat or CentOS - Basic understanding (even from working with a Linux system at home!)
SQL Server Databases - Basic table look ups
Our client is passionate about supporting its employees and offers full training, but a base understanding within the following would be highly advantageous:
Desirable
Cloud hosted infrastructure - Amazon EC2
IT Networking
Windows Servers 2012 / Linux Servers
Our client will be happy to take on a Graduate with a relevant IT degree, a student with heavily focused IT extra curriculum activities or an IT junior with some commercial experience in some of the following technologies:
1st / 2nd line support, Linux Redhat, SQL Database Administration, Amazon EC2, Virtual Infrastructure hosting support, Windows Servers, Supporting Cloud Environments, Application updates
This role may suit a candidate with the following job titles:
Graduate, Junior, First Line Support, Second Line Support, Helpdesk, Service Desk, IT Support, Support Analyst, Support Technician
Salary £22k-£24k
Benefits: 20-22 days' holiday, Company Pension, Healthcare, cycle to work scheme, free parking and full training
This role may suit someone with the following job titles:
Graduate with relevant degree, First Line Support, 1st Line Support, Helpdesk Analyst, Junior IT Technician, Infrastructure Support Engineer
We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).
Deerfoot is acting as an Employment Agency in relation to this vacancy
Junior IT Helpdesk Administrator
Location: Northampton, Northamptonshire
Salary: Up to £14K DOE + Bonus
Job Type: Full Time, Permanent - 37 hours per week
If you are an enthusiastic and hardworking graduate or college leaver looking to kick start your career in an IT environment where you will be exposed to a wide range of systems and technologies, please take a look at our offering.
Online Direct is the UK`s leading intermediary for B2B energy sales, and our staff and innovation have enabled us to successfully grow our business over the last 20 years. A great opportunity has come up in our fast paced and rapidly growing IT department.
If you have an interest in computers, build your own machines or help out family and friends with computer issues, this role is for you.
Key Details:
• To answer incoming helpdesk calls and provide a professional and knowledgeable approach to both internal staff and external customers
• Administer the helpdesk system(s) – to log, monitor, action and escalate issues as appropriate
• Assisting with the daily maintenance of the company’s systems
• Monitor and ensure areas of the network are operating as expected
• Any ad-hoc duties as required
Key Requirements:
• Interest in IT with a willingness to learn and develop within the role
• Ideally you will hold an IT related degree or BTEC qualification
• Flexibility to work between the hours of 08.00-18.30 on weekdays, and on occasions weekends/evenings
• Excellent communication skills (written and verbal)
• Competent IT skills (Windows 7-10, Office Suite)
• Good problem solving and analysis skills
• Some experience in fixing/assisting with computer problems an advantage but not essential
• Experience with Server software and/or Linux desirable
Key Benefits:
• Competitive Salary with annual review
• Bonus Scheme
• Career development and on-going training
• 25 days holiday + bank holidays
• Company Pension (effective mid 2016) / Childcare Vouchers / Free Parking / Employee Reward Schemes/Team Incentive Days
Please apply including a copy of your CV and a covering letter stating your current salary details. Successful
Applicants will be contacted within 2 weeks of receipt of application.
Thank you for your interest in Online Direct.
Keywords: IT Graduate, Helpdesk Administrator, IT Helpdesk, IT Helpdesk Administrator, 1st Line Support, Helpdesk, desktop support, Technical support
09/09/2016
Junior IT Helpdesk Administrator
Location: Northampton, Northamptonshire
Salary: Up to £14K DOE + Bonus
Job Type: Full Time, Permanent - 37 hours per week
If you are an enthusiastic and hardworking graduate or college leaver looking to kick start your career in an IT environment where you will be exposed to a wide range of systems and technologies, please take a look at our offering.
Online Direct is the UK`s leading intermediary for B2B energy sales, and our staff and innovation have enabled us to successfully grow our business over the last 20 years. A great opportunity has come up in our fast paced and rapidly growing IT department.
If you have an interest in computers, build your own machines or help out family and friends with computer issues, this role is for you.
Key Details:
• To answer incoming helpdesk calls and provide a professional and knowledgeable approach to both internal staff and external customers
• Administer the helpdesk system(s) – to log, monitor, action and escalate issues as appropriate
• Assisting with the daily maintenance of the company’s systems
• Monitor and ensure areas of the network are operating as expected
• Any ad-hoc duties as required
Key Requirements:
• Interest in IT with a willingness to learn and develop within the role
• Ideally you will hold an IT related degree or BTEC qualification
• Flexibility to work between the hours of 08.00-18.30 on weekdays, and on occasions weekends/evenings
• Excellent communication skills (written and verbal)
• Competent IT skills (Windows 7-10, Office Suite)
• Good problem solving and analysis skills
• Some experience in fixing/assisting with computer problems an advantage but not essential
• Experience with Server software and/or Linux desirable
Key Benefits:
• Competitive Salary with annual review
• Bonus Scheme
• Career development and on-going training
• 25 days holiday + bank holidays
• Company Pension (effective mid 2016) / Childcare Vouchers / Free Parking / Employee Reward Schemes/Team Incentive Days
Please apply including a copy of your CV and a covering letter stating your current salary details. Successful
Applicants will be contacted within 2 weeks of receipt of application.
Thank you for your interest in Online Direct.
Keywords: IT Graduate, Helpdesk Administrator, IT Helpdesk, IT Helpdesk Administrator, 1st Line Support, Helpdesk, desktop support, Technical support
Helpdesk Support Analyst - Hertfordshire - up to £18,000 + Benefits
A 1st Line Helpdesk Support Analyst is required by a company based in Hertfordshire.
You will be taking the IT related call and solving the problem if possible by providing 1st line support or escalating to 2nd line support. You will be working within a team environment for a growing organisation. Working on the central Service Desk you will be contributing to the reduction of incidents experienced by users. Ideally you will have previous experience working within a Helpdesk / Service Desk environment with knowledge of Windows XP/7/8.
Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, Windows XP / 7 / 8, Windows Server, Exchange, Active Directory (AD), MCSA, MCSE, MCITP, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior
Commutable from: - Welwyn, WGC, Hatfield, St Albans, Watford, Harpenden, Borehamwood, Berkhamsted, London Colney, Wheathampstead, Redbourn, Hitchin, Stevenage, Potters Bar, Letchworth, Baldock, Ware, Hertford, Enfield, Hoddesdon, Broxbourne, Luton, Hemel Hempstead, Bedfordshire, Cambridge, London
Helpdesk Support Analyst - Hertfordshire - up to £18,000 + Benefits
09/09/2016
Helpdesk Support Analyst - Hertfordshire - up to £18,000 + Benefits
A 1st Line Helpdesk Support Analyst is required by a company based in Hertfordshire.
You will be taking the IT related call and solving the problem if possible by providing 1st line support or escalating to 2nd line support. You will be working within a team environment for a growing organisation. Working on the central Service Desk you will be contributing to the reduction of incidents experienced by users. Ideally you will have previous experience working within a Helpdesk / Service Desk environment with knowledge of Windows XP/7/8.
Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, Windows XP / 7 / 8, Windows Server, Exchange, Active Directory (AD), MCSA, MCSE, MCITP, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior
Commutable from: - Welwyn, WGC, Hatfield, St Albans, Watford, Harpenden, Borehamwood, Berkhamsted, London Colney, Wheathampstead, Redbourn, Hitchin, Stevenage, Potters Bar, Letchworth, Baldock, Ware, Hertford, Enfield, Hoddesdon, Broxbourne, Luton, Hemel Hempstead, Bedfordshire, Cambridge, London
Helpdesk Support Analyst - Hertfordshire - up to £18,000 + Benefits
IT Support Engineer required by a well-established IT Support company based in Hertfordshire. You must have good customer service skills and IT knowledge to join their existing team.
Purpose of the Job
• Supporting internal and external customers with their technical issues over the telephone, via email and face to face
• A general technical; understanding of Network Servers & Support
• Skill set mostly Microsoft Packages – Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable.
Skills required
1. Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment – routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites.
The ideal candidate needs to demonstrate
• Technical experience and has worked in this type of role previously.
• Ability to diagnose faults and solve technical issues
• Support existing customers
• Develop relationships with customer and deploy projects
• Excellent communication skills, both written & verbal
Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, SQL, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior
Commutable from : - Welwyn, WGC, Hatfield, Ware, Hoddesdon, Broxbourne, Hertford, St. Albans, Hitchin, Stevenage, Harpenden, Borehamwood, Berkhamsted, London Colney, Wheathampstead, Redbourn, Enfield, Potters Bar, Letchworth Garden City, Baldock, Royston, Luton, Bedfordshire, Cambridge
IT Support Engineer – Hertfordshire
09/09/2016
IT Support Engineer required by a well-established IT Support company based in Hertfordshire. You must have good customer service skills and IT knowledge to join their existing team.
Purpose of the Job
• Supporting internal and external customers with their technical issues over the telephone, via email and face to face
• A general technical; understanding of Network Servers & Support
• Skill set mostly Microsoft Packages – Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable.
Skills required
1. Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment – routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites.
The ideal candidate needs to demonstrate
• Technical experience and has worked in this type of role previously.
• Ability to diagnose faults and solve technical issues
• Support existing customers
• Develop relationships with customer and deploy projects
• Excellent communication skills, both written & verbal
Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, SQL, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior
Commutable from : - Welwyn, WGC, Hatfield, Ware, Hoddesdon, Broxbourne, Hertford, St. Albans, Hitchin, Stevenage, Harpenden, Borehamwood, Berkhamsted, London Colney, Wheathampstead, Redbourn, Enfield, Potters Bar, Letchworth Garden City, Baldock, Royston, Luton, Bedfordshire, Cambridge
IT Support Engineer – Hertfordshire
IT Support Engineer required by a well-established IT Support company based in Hertfordshire. You must have good customer service skills and IT knowledge to join their existing team.
Purpose of the Job
• Supporting internal and external customers with their technical issues over the telephone, via email and face to face
• A general technical; understanding of Network Servers & Support
• Skill set mostly Microsoft Packages – Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable.
Skills required
1. Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment – routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites.
The ideal candidate needs to demonstrate
• Technical experience and has worked in this type of role previously.
• Ability to diagnose faults and solve technical issues
• Support existing customers
• Develop relationships with customer and deploy projects
• Excellent communication skills, both written & verbal
Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, SQL, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior
Commutable from : - Welwyn, WGC, Hatfield, Ware, Hoddesdon, Broxbourne, Hertford, St. Albans, Hitchin, Stevenage, Harpenden, Borehamwood, Berkhamsted, London Colney, Wheathampstead, Redbourn, Enfield, Potters Bar, Letchworth Garden City, Baldock, Royston, Luton, Bedfordshire, Cambridge
IT Support Engineer – Hertfordshire
09/09/2016
IT Support Engineer required by a well-established IT Support company based in Hertfordshire. You must have good customer service skills and IT knowledge to join their existing team.
Purpose of the Job
• Supporting internal and external customers with their technical issues over the telephone, via email and face to face
• A general technical; understanding of Network Servers & Support
• Skill set mostly Microsoft Packages – Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable.
Skills required
1. Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment – routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites.
The ideal candidate needs to demonstrate
• Technical experience and has worked in this type of role previously.
• Ability to diagnose faults and solve technical issues
• Support existing customers
• Develop relationships with customer and deploy projects
• Excellent communication skills, both written & verbal
Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, SQL, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior
Commutable from : - Welwyn, WGC, Hatfield, Ware, Hoddesdon, Broxbourne, Hertford, St. Albans, Hitchin, Stevenage, Harpenden, Borehamwood, Berkhamsted, London Colney, Wheathampstead, Redbourn, Enfield, Potters Bar, Letchworth Garden City, Baldock, Royston, Luton, Bedfordshire, Cambridge
IT Support Engineer – Hertfordshire
Junior IT Helpdesk Administrator
Location: Northampton, Northamptonshire
Salary: Up to £14K DOE + Bonus
Job Type: Full Time, Permanent - 37 hours per week
If you are an enthusiastic and hardworking graduate or college leaver looking to kick start your career in an IT environment where you will be exposed to a wide range of systems and technologies, please take a look at our offering.
Online Direct is the UK`s leading intermediary for B2B energy sales, and our staff and innovation have enabled us to successfully grow our business over the last 20 years. A great opportunity has come up in our fast paced and rapidly growing IT department.
If you have an interest in computers, build your own machines or help out family and friends with computer issues, this role is for you.
Key Details:
• To answer incoming helpdesk calls and provide a professional and knowledgeable approach to both internal staff and external customers
• Administer the helpdesk system(s) – to log, monitor, action and escalate issues as appropriate
• Assisting with the daily maintenance of the company’s systems
• Monitor and ensure areas of the network are operating as expected
• Any ad-hoc duties as required
Key Requirements:
• Interest in IT with a willingness to learn and develop within the role
• Ideally you will hold an IT related degree or BTEC qualification
• Flexibility to work between the hours of 08.00-18.30 on weekdays, and on occasions weekends/evenings
• Excellent communication skills (written and verbal)
• Competent IT skills (Windows 7-10, Office Suite)
• Good problem solving and analysis skills
• Some experience in fixing/assisting with computer problems an advantage but not essential
• Experience with Server software and/or Linux desirable
Key Benefits:
• Competitive Salary with annual review
• Bonus Scheme
• Career development and on-going training
• 25 days holiday + bank holidays
• Company Pension (effective mid 2016) / Childcare Vouchers / Free Parking / Employee Reward Schemes/Team Incentive Days
Please apply including a copy of your CV and a covering letter stating your current salary details. Successful
Applicants will be contacted within 2 weeks of receipt of application.
Thank you for your interest in Online Direct.
Keywords: IT Graduate, Helpdesk Administrator, IT Helpdesk, IT Helpdesk Administrator, 1st Line Support, Helpdesk, desktop support, Technical support
09/09/2016
Junior IT Helpdesk Administrator
Location: Northampton, Northamptonshire
Salary: Up to £14K DOE + Bonus
Job Type: Full Time, Permanent - 37 hours per week
If you are an enthusiastic and hardworking graduate or college leaver looking to kick start your career in an IT environment where you will be exposed to a wide range of systems and technologies, please take a look at our offering.
Online Direct is the UK`s leading intermediary for B2B energy sales, and our staff and innovation have enabled us to successfully grow our business over the last 20 years. A great opportunity has come up in our fast paced and rapidly growing IT department.
If you have an interest in computers, build your own machines or help out family and friends with computer issues, this role is for you.
Key Details:
• To answer incoming helpdesk calls and provide a professional and knowledgeable approach to both internal staff and external customers
• Administer the helpdesk system(s) – to log, monitor, action and escalate issues as appropriate
• Assisting with the daily maintenance of the company’s systems
• Monitor and ensure areas of the network are operating as expected
• Any ad-hoc duties as required
Key Requirements:
• Interest in IT with a willingness to learn and develop within the role
• Ideally you will hold an IT related degree or BTEC qualification
• Flexibility to work between the hours of 08.00-18.30 on weekdays, and on occasions weekends/evenings
• Excellent communication skills (written and verbal)
• Competent IT skills (Windows 7-10, Office Suite)
• Good problem solving and analysis skills
• Some experience in fixing/assisting with computer problems an advantage but not essential
• Experience with Server software and/or Linux desirable
Key Benefits:
• Competitive Salary with annual review
• Bonus Scheme
• Career development and on-going training
• 25 days holiday + bank holidays
• Company Pension (effective mid 2016) / Childcare Vouchers / Free Parking / Employee Reward Schemes/Team Incentive Days
Please apply including a copy of your CV and a covering letter stating your current salary details. Successful
Applicants will be contacted within 2 weeks of receipt of application.
Thank you for your interest in Online Direct.
Keywords: IT Graduate, Helpdesk Administrator, IT Helpdesk, IT Helpdesk Administrator, 1st Line Support, Helpdesk, desktop support, Technical support
IT Support Analyst
£22k - £24k
Southampton, Hampshire
We are looking to recruit a highly driven IT Support Analyst to work on a virtually hosted infrastructure platform at our clients Southampton based offices. Our client works within a dynamic environment and operates on the global stage with two main facilities in the UK and office in the Asia Pacific. This company develops market leading software predominately used within the automotive industry globally.
This is an exciting opportunity for a motivated individual who is looking to expand within the IT service sector. You should have a passion for IT technology and possess excellent communication skills.
Required skills
Ticketing systems
Linux Red Hat or CentOS - Basic understanding (even from working with a Linux system at home!)
SQL Server Databases - Basic table look ups
Our client is passionate about supporting its employees and offers full training, but a base understanding within the following would be highly advantageous:
Desirable
Cloud hosted infrastructure - Amazon EC2
IT Networking
Windows Servers 2012 / Linux Servers
Our client will be happy to take on a Graduate with a relevant IT degree, a student with heavily focused IT extra curriculum activities or an IT junior with some commercial experience in some of the following technologies:
1st / 2nd line support, Linux Redhat, SQL Database Administration, Amazon EC2, Virtual Infrastructure hosting support, Windows Servers, Supporting Cloud Environments, Application updates
This role may suit a candidate with the following job titles:
Graduate, Junior, First Line Support, Second Line Support, Helpdesk, Service Desk, IT Support, Support Analyst, Support Technician
Salary £22k-£24k
Benefits: 20-22 days' holiday, Company Pension, Healthcare, cycle to work scheme, free parking and full training
This role may suit someone with the following job titles:
Graduate with relevant degree, First Line Support, 1st Line Support, Helpdesk Analyst, Junior IT Technician, Infrastructure Support Engineer
We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).
Deerfoot is acting as an Employment Agency in relation to this vacancy
09/09/2016
IT Support Analyst
£22k - £24k
Southampton, Hampshire
We are looking to recruit a highly driven IT Support Analyst to work on a virtually hosted infrastructure platform at our clients Southampton based offices. Our client works within a dynamic environment and operates on the global stage with two main facilities in the UK and office in the Asia Pacific. This company develops market leading software predominately used within the automotive industry globally.
This is an exciting opportunity for a motivated individual who is looking to expand within the IT service sector. You should have a passion for IT technology and possess excellent communication skills.
Required skills
Ticketing systems
Linux Red Hat or CentOS - Basic understanding (even from working with a Linux system at home!)
SQL Server Databases - Basic table look ups
Our client is passionate about supporting its employees and offers full training, but a base understanding within the following would be highly advantageous:
Desirable
Cloud hosted infrastructure - Amazon EC2
IT Networking
Windows Servers 2012 / Linux Servers
Our client will be happy to take on a Graduate with a relevant IT degree, a student with heavily focused IT extra curriculum activities or an IT junior with some commercial experience in some of the following technologies:
1st / 2nd line support, Linux Redhat, SQL Database Administration, Amazon EC2, Virtual Infrastructure hosting support, Windows Servers, Supporting Cloud Environments, Application updates
This role may suit a candidate with the following job titles:
Graduate, Junior, First Line Support, Second Line Support, Helpdesk, Service Desk, IT Support, Support Analyst, Support Technician
Salary £22k-£24k
Benefits: 20-22 days' holiday, Company Pension, Healthcare, cycle to work scheme, free parking and full training
This role may suit someone with the following job titles:
Graduate with relevant degree, First Line Support, 1st Line Support, Helpdesk Analyst, Junior IT Technician, Infrastructure Support Engineer
We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).
Deerfoot is acting as an Employment Agency in relation to this vacancy
