Get Staffed Online Recruitment Limited
Ringwood, Hampshire
IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week; Full-Time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our client s customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client is specialist provider of IT Infrastructure and Support Services for over 25 years. They are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage their colleagues to progress, including into other teams and departments. Join their friendly company with a great team and positive company culture. They offer hybrid working at home and in their purpose-built office.
02/04/2026
Full time
IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week; Full-Time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our client s customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client is specialist provider of IT Infrastructure and Support Services for over 25 years. They are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage their colleagues to progress, including into other teams and departments. Join their friendly company with a great team and positive company culture. They offer hybrid working at home and in their purpose-built office.
Senior Technician - Lighting When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Senior Technician - Lighting You'll report to the Head of Lighting and Sound and be responsible for casual technicians. You'll also work closely with the Senior Technician - Sound, Senior Technician - Stage, Head of Stage, and the Technical Manager. This role is an integral part of the technical team within this busy regional venue. The successful candidate will be able to demonstrate extensive experience in the technical aspects of theatre craft and have a background in facilitating shows. You will be a good team player with excellent communication skills, computer literate and have the ability to lead and motivate others. You will have a good working knowledge of current health and safety legislation, along with modern theatre technology systems. The Senior Technician - Lighting will work closely with the BOH Team to manage technical systems with responsibility for all aspects including but not limited to: in-service and testing of electrical equipment, equipment scheduling, lighting and sound systems, assist in stage and Flys and maintenance, and liaise with visiting companies, providing expertise on the venue's capabilities. Please note, your role may involve working with children or vulnerable people. Key responsibilities To work as part of the crew ensuring the smooth running of fit ups, get outs and shows, in line with health and safety legislation and the requirements of the visiting company, and in accordance with the BECTU Code of Conduct. To complete regular inspections of technical equipment within the venue in line with health and safety legislative requirements alongside the Head of Lighting and Sound. To work closely with the visiting companies to ensure their technical needs are met, and ensure all crew are working in a pro-active manner. To ensure that only qualified, trained and experienced personnel are allowed to operate technical equipment within the venue. Operate a skills matrix with the Head of Lighting & Sound and the Head of Stage to ensure that the right skills are in place and fully utilised Ensuring that all backstage areas and storage are kept to the highest possible standard, and to bring any difficulties and/or health and safety hazards to the attention of the Head of Lighting & Sound and the Head of Stage. Alongside the other members of the electrics team, to take responsibility for housekeeping and maintenance of the electrics workshop. To develop risk assessments with the Head of Lighting & Sound, ensuring that these are reviewed annually. To set up equipment for other events throughout the venue when required. To implement and comply with the company Health & Safety Policy, maintaining the safest possible environment for your colleagues, visiting companies and customers. To act as a Duty Technician during performances, carry out regular lamp rounds of all areas of the building as part of pre-show checks, and take on an investigative role in the event of fire alarm activations. To assist with end-of-day lockups where required. Where required, to assist in the smooth running of visiting productions by taking on show specific roles (e.g. stage plots/board operation) as and when appropriate. To attend regular team meetings with other members of the technical department, and wider back of house team, to liaise on venue operations, health and safety, and to discuss forthcoming show requirements. To be trained in First Aid at Work and keep it renewed. To undertake all mandatory training identified as relevant to the role. To assist the Head of Lighting and Sound and Head of Stage in managing casual staff. To work closely with the Senior Technician (Sound) in order to understand the full range of the venue electrics department, and be able to provide mutual cover where appropriate. To undertake any other duties as required by the Head of Lighting & Sound and Head of Stage. Your skills, qualities, and experience. If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role. Essential Relevant degree and/or demonstrable professional experience in the entertainment industry. Fundamental knowledge of Lighting systems. Extensive knowledge of technical venue systems, including a high level of competency using a wide range of theatrical and performance equipment. Experience rigging a variety of lighting systems. Good understanding of a risk-assessed approach to managing health & safety in the production environment. An understanding of legislation and Health & Safety guidelines relevant to the role. Experience in working at height, and comfortable in the use of a range of ladders. A commitment to providing a high level of service and customer care to visiting companies. Experience of venue or system maintenance regimes, particularly Portable Appliance Testing. Computer literate. Experience with Microsoft Office packages. An organised, methodical approach to work, with the ability to help implement systems and procedures. Significant demonstrable experience working in a Technical Department in a large-scale theatre. Knowledge of manual handling techniques. Desirable Experience touring with the lighting departments of large-scale shows. Electrical systems training, e.g. BS7909. Experience of EOS family consoles. Experience of Microsoft 365/Teams/SharePoint. Experience using TrackingThis, or other asset management systems. Experience in high access and harness rescue procedures. Stage and Flying experience. Experience with venue/production sound systems. Experience with production AV systems. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
02/04/2026
Full time
Senior Technician - Lighting When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Senior Technician - Lighting You'll report to the Head of Lighting and Sound and be responsible for casual technicians. You'll also work closely with the Senior Technician - Sound, Senior Technician - Stage, Head of Stage, and the Technical Manager. This role is an integral part of the technical team within this busy regional venue. The successful candidate will be able to demonstrate extensive experience in the technical aspects of theatre craft and have a background in facilitating shows. You will be a good team player with excellent communication skills, computer literate and have the ability to lead and motivate others. You will have a good working knowledge of current health and safety legislation, along with modern theatre technology systems. The Senior Technician - Lighting will work closely with the BOH Team to manage technical systems with responsibility for all aspects including but not limited to: in-service and testing of electrical equipment, equipment scheduling, lighting and sound systems, assist in stage and Flys and maintenance, and liaise with visiting companies, providing expertise on the venue's capabilities. Please note, your role may involve working with children or vulnerable people. Key responsibilities To work as part of the crew ensuring the smooth running of fit ups, get outs and shows, in line with health and safety legislation and the requirements of the visiting company, and in accordance with the BECTU Code of Conduct. To complete regular inspections of technical equipment within the venue in line with health and safety legislative requirements alongside the Head of Lighting and Sound. To work closely with the visiting companies to ensure their technical needs are met, and ensure all crew are working in a pro-active manner. To ensure that only qualified, trained and experienced personnel are allowed to operate technical equipment within the venue. Operate a skills matrix with the Head of Lighting & Sound and the Head of Stage to ensure that the right skills are in place and fully utilised Ensuring that all backstage areas and storage are kept to the highest possible standard, and to bring any difficulties and/or health and safety hazards to the attention of the Head of Lighting & Sound and the Head of Stage. Alongside the other members of the electrics team, to take responsibility for housekeeping and maintenance of the electrics workshop. To develop risk assessments with the Head of Lighting & Sound, ensuring that these are reviewed annually. To set up equipment for other events throughout the venue when required. To implement and comply with the company Health & Safety Policy, maintaining the safest possible environment for your colleagues, visiting companies and customers. To act as a Duty Technician during performances, carry out regular lamp rounds of all areas of the building as part of pre-show checks, and take on an investigative role in the event of fire alarm activations. To assist with end-of-day lockups where required. Where required, to assist in the smooth running of visiting productions by taking on show specific roles (e.g. stage plots/board operation) as and when appropriate. To attend regular team meetings with other members of the technical department, and wider back of house team, to liaise on venue operations, health and safety, and to discuss forthcoming show requirements. To be trained in First Aid at Work and keep it renewed. To undertake all mandatory training identified as relevant to the role. To assist the Head of Lighting and Sound and Head of Stage in managing casual staff. To work closely with the Senior Technician (Sound) in order to understand the full range of the venue electrics department, and be able to provide mutual cover where appropriate. To undertake any other duties as required by the Head of Lighting & Sound and Head of Stage. Your skills, qualities, and experience. If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role. Essential Relevant degree and/or demonstrable professional experience in the entertainment industry. Fundamental knowledge of Lighting systems. Extensive knowledge of technical venue systems, including a high level of competency using a wide range of theatrical and performance equipment. Experience rigging a variety of lighting systems. Good understanding of a risk-assessed approach to managing health & safety in the production environment. An understanding of legislation and Health & Safety guidelines relevant to the role. Experience in working at height, and comfortable in the use of a range of ladders. A commitment to providing a high level of service and customer care to visiting companies. Experience of venue or system maintenance regimes, particularly Portable Appliance Testing. Computer literate. Experience with Microsoft Office packages. An organised, methodical approach to work, with the ability to help implement systems and procedures. Significant demonstrable experience working in a Technical Department in a large-scale theatre. Knowledge of manual handling techniques. Desirable Experience touring with the lighting departments of large-scale shows. Electrical systems training, e.g. BS7909. Experience of EOS family consoles. Experience of Microsoft 365/Teams/SharePoint. Experience using TrackingThis, or other asset management systems. Experience in high access and harness rescue procedures. Stage and Flying experience. Experience with venue/production sound systems. Experience with production AV systems. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
About the opportunity Are you ready to launch a career in cyber security? Netcom Training s fully-funded Cyber Security course (NCFE Certificate in Cyber Security Practices, Level 2) equips you with the practical skills employers are actively seeking. From threat intelligence and security testing to incident response and ethical compliance, you ll gain hands-on experience that prepares you for today s fast-growing cyber security and IT roles. Our learners have gone on to roles such as IT support, second line support, junior development, cyber security analysis and business analyst positions, working with companies across tech, logistics, public services and digital sectors. Complete the course and gain a guaranteed interview with a leading employer, helping you start your career protecting businesses, data and digital systems. Course Details Start Date: 13/04 Duration: 5 weeks Format: Online, practical workshops Schedule: Mon-Fri 9:45AM - 2:45PM What you ll learn Principles: Understand cyber security principles and core frameworks Threat Intelligence: Develop expertise to identify risks Testing: Conduct cyber security testing, identify vulnerabilities and implement controls Incident Response: Prepare for and respond to cyber security incidents Ethics: Understand legislation and ethical conduct within cyber security Professional Skills: Build professional skills and behaviours for the sector Protection: Gain practical knowledge to protect and secure digital environments Potential Roles & Starting Salaries: Cyber Security Analyst IT Support Technician Junior Penetration Tester SOC Analyst Eligibility To apply, you must: Live in the Sheffield area Be aged 19 or over Earn below the gross annual wage cap of £23,400 Not currently be undertaking other government-funded training Not be in the UK on a student, graduate, postgraduate, or sponsored visa, or as a dependent Cost This is a fully-funded course with no fees. Complete the training and gain essential cyber security skills.
02/04/2026
Full time
About the opportunity Are you ready to launch a career in cyber security? Netcom Training s fully-funded Cyber Security course (NCFE Certificate in Cyber Security Practices, Level 2) equips you with the practical skills employers are actively seeking. From threat intelligence and security testing to incident response and ethical compliance, you ll gain hands-on experience that prepares you for today s fast-growing cyber security and IT roles. Our learners have gone on to roles such as IT support, second line support, junior development, cyber security analysis and business analyst positions, working with companies across tech, logistics, public services and digital sectors. Complete the course and gain a guaranteed interview with a leading employer, helping you start your career protecting businesses, data and digital systems. Course Details Start Date: 13/04 Duration: 5 weeks Format: Online, practical workshops Schedule: Mon-Fri 9:45AM - 2:45PM What you ll learn Principles: Understand cyber security principles and core frameworks Threat Intelligence: Develop expertise to identify risks Testing: Conduct cyber security testing, identify vulnerabilities and implement controls Incident Response: Prepare for and respond to cyber security incidents Ethics: Understand legislation and ethical conduct within cyber security Professional Skills: Build professional skills and behaviours for the sector Protection: Gain practical knowledge to protect and secure digital environments Potential Roles & Starting Salaries: Cyber Security Analyst IT Support Technician Junior Penetration Tester SOC Analyst Eligibility To apply, you must: Live in the Sheffield area Be aged 19 or over Earn below the gross annual wage cap of £23,400 Not currently be undertaking other government-funded training Not be in the UK on a student, graduate, postgraduate, or sponsored visa, or as a dependent Cost This is a fully-funded course with no fees. Complete the training and gain essential cyber security skills.
About the opportunity Are you ready to launch a career in cyber security? Netcom Training s fully-funded Cyber Security course (NCFE Certificate in Cyber Security Practices, Level 3) equips you with the practical skills employers are actively seeking. From threat intelligence and security testing to incident response and ethical compliance, you ll gain hands-on experience that prepares you for today s fast-growing cyber security and IT roles. Our learners have gone on to roles such as IT support, second line support, junior development, cyber security analysis and business analyst positions, working with companies across tech, logistics, public services and digital sectors. Complete the course and gain a guaranteed interview with a leading employer, helping you start your career protecting businesses, data and digital systems. Course Details Start Date: 13/04 Duration: 14 weeks Format: Online, practical workshops Schedule: Full-time (day) or evening options available What you ll learn Principles: Understand cyber security principles and core frameworks Threat Intelligence: Develop expertise to identify risks Testing: Conduct cyber security testing, identify vulnerabilities and implement controls Incident Response: Prepare for and respond to cyber security incidents Ethics: Understand legislation and ethical conduct within cyber security Professional Skills: Build professional skills and behaviours for the sector Protection: Gain practical knowledge to protect and secure digital environments Potential Roles & Starting Salaries: Cyber Security Analyst IT Support Technician Junior Penetration Tester SOC Analyst Eligibility To apply, you must: Live in the West Midlands Be aged 19 or over Earn below the gross annual wage cap of £34,194 Not currently be undertaking other government-funded training Not be in the UK on a student, graduate, postgraduate, or sponsored visa, or as a dependent Cost This is a fully-funded course with no fees complete the training and gain essential cyber security skills.
02/04/2026
Full time
About the opportunity Are you ready to launch a career in cyber security? Netcom Training s fully-funded Cyber Security course (NCFE Certificate in Cyber Security Practices, Level 3) equips you with the practical skills employers are actively seeking. From threat intelligence and security testing to incident response and ethical compliance, you ll gain hands-on experience that prepares you for today s fast-growing cyber security and IT roles. Our learners have gone on to roles such as IT support, second line support, junior development, cyber security analysis and business analyst positions, working with companies across tech, logistics, public services and digital sectors. Complete the course and gain a guaranteed interview with a leading employer, helping you start your career protecting businesses, data and digital systems. Course Details Start Date: 13/04 Duration: 14 weeks Format: Online, practical workshops Schedule: Full-time (day) or evening options available What you ll learn Principles: Understand cyber security principles and core frameworks Threat Intelligence: Develop expertise to identify risks Testing: Conduct cyber security testing, identify vulnerabilities and implement controls Incident Response: Prepare for and respond to cyber security incidents Ethics: Understand legislation and ethical conduct within cyber security Professional Skills: Build professional skills and behaviours for the sector Protection: Gain practical knowledge to protect and secure digital environments Potential Roles & Starting Salaries: Cyber Security Analyst IT Support Technician Junior Penetration Tester SOC Analyst Eligibility To apply, you must: Live in the West Midlands Be aged 19 or over Earn below the gross annual wage cap of £34,194 Not currently be undertaking other government-funded training Not be in the UK on a student, graduate, postgraduate, or sponsored visa, or as a dependent Cost This is a fully-funded course with no fees complete the training and gain essential cyber security skills.
An excellent opportunity has arisen for an IT Technician to join a well-established organisation that values professionalism, development, and long-term stability. This role offers a supportive working environment, exposure to a broad technical estate, and the opportunity to develop your skills within a forward-thinking IT team. You will play a key role in supporting users, maintaining IT infrastructure, and contributing to ongoing technical improvements and projects. Location: Oxford Salary: £28,000 - £30,000 Key Responsibilities Provide day-to-day IT support to staff and users across hardware, software, and network-related issues Install, configure, maintain, and upgrade desktops, laptops, mobile devices, and peripherals Support and maintain Windows operating systems, Microsoft 365, and core business applications Troubleshoot and resolve issues relating to networks, connectivity, printers, and user accounts Assist with IT projects, including system upgrades, device rollouts, and infrastructure improvements Monitor and manage support tickets, ensuring issues are resolved within agreed timescales Maintain accurate IT documentation, asset registers, and user guides in line with best practice Key Requirements Previous experience working in an IT support or IT Technician role Good working knowledge of Windows OS, Microsoft 365, and basic networking principles Experience troubleshooting hardware, software, and user-related issues Strong customer service and communication skills with a professional approach Ability to prioritise workload and manage multiple support requests effectively A proactive, hands-on attitude with strong problem-solving skills Relevant IT qualifications or certifications (desirable but not essential) Benefits Competitive salary package Generous holiday allowance Pension scheme Opportunities for training and professional development Supportive and collaborative working environment Long-term career progression opportunities How to Apply If you are interested in this opportunity and feel you have the skills and experience required, please apply with your CV today. A member of the GreatFind Recruitment team will be in touch to discuss the role in more detail.
02/04/2026
Full time
An excellent opportunity has arisen for an IT Technician to join a well-established organisation that values professionalism, development, and long-term stability. This role offers a supportive working environment, exposure to a broad technical estate, and the opportunity to develop your skills within a forward-thinking IT team. You will play a key role in supporting users, maintaining IT infrastructure, and contributing to ongoing technical improvements and projects. Location: Oxford Salary: £28,000 - £30,000 Key Responsibilities Provide day-to-day IT support to staff and users across hardware, software, and network-related issues Install, configure, maintain, and upgrade desktops, laptops, mobile devices, and peripherals Support and maintain Windows operating systems, Microsoft 365, and core business applications Troubleshoot and resolve issues relating to networks, connectivity, printers, and user accounts Assist with IT projects, including system upgrades, device rollouts, and infrastructure improvements Monitor and manage support tickets, ensuring issues are resolved within agreed timescales Maintain accurate IT documentation, asset registers, and user guides in line with best practice Key Requirements Previous experience working in an IT support or IT Technician role Good working knowledge of Windows OS, Microsoft 365, and basic networking principles Experience troubleshooting hardware, software, and user-related issues Strong customer service and communication skills with a professional approach Ability to prioritise workload and manage multiple support requests effectively A proactive, hands-on attitude with strong problem-solving skills Relevant IT qualifications or certifications (desirable but not essential) Benefits Competitive salary package Generous holiday allowance Pension scheme Opportunities for training and professional development Supportive and collaborative working environment Long-term career progression opportunities How to Apply If you are interested in this opportunity and feel you have the skills and experience required, please apply with your CV today. A member of the GreatFind Recruitment team will be in touch to discuss the role in more detail.
Break into IT, for free. Netcom Training's government-funded IT Support course is your fast track into a tech career. In just 12 weeks, you'll gain hands-on skills in hardware, networking, cloud computing and troubleshooting, and walk away with a globally recognised CompTIA Tech+ certification that employers actually look for. Course details Duration:12 weeks Format: Online, live practical workshops Schedule: Mon - Thurs, 6-9PM What you'll learn Setting up and maintaining secure networks Configuring desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support after you finish Where could this take you? Graduates of this course have gone on to interview with our partner employers - including Innosonic Ltd, a national IT services company working with major clients such as Jaguar Land Rover, the NHS and UK universities. Is this for you? To be eligible, you must: Live in the West Midlands Be aged 19 or over Earn below £34,194 gross per year Not currently be on another government-funded training programme Not be in the UK on a student, graduate, postgraduate, sponsorship or dependent visa Cost: Free This is a fully government-funded course - there's nothing to pay. Complete the programme and you'll be connected with our network of partner employers looking to hire.
01/04/2026
Full time
Break into IT, for free. Netcom Training's government-funded IT Support course is your fast track into a tech career. In just 12 weeks, you'll gain hands-on skills in hardware, networking, cloud computing and troubleshooting, and walk away with a globally recognised CompTIA Tech+ certification that employers actually look for. Course details Duration:12 weeks Format: Online, live practical workshops Schedule: Mon - Thurs, 6-9PM What you'll learn Setting up and maintaining secure networks Configuring desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support after you finish Where could this take you? Graduates of this course have gone on to interview with our partner employers - including Innosonic Ltd, a national IT services company working with major clients such as Jaguar Land Rover, the NHS and UK universities. Is this for you? To be eligible, you must: Live in the West Midlands Be aged 19 or over Earn below £34,194 gross per year Not currently be on another government-funded training programme Not be in the UK on a student, graduate, postgraduate, sponsorship or dependent visa Cost: Free This is a fully government-funded course - there's nothing to pay. Complete the programme and you'll be connected with our network of partner employers looking to hire.
Cyber Security Jobs at ITOL Recruit
Bognor Regis, Sussex
Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
01/04/2026
Full time
Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
We are currently recruiting for two IT Support Technicians to join a growing Service Desk function. We are looking to bring in enthusiastic and capable IT Support professionals who are keen to develop their careers within IT support. These roles will act as the first point of contact for internal users, delivering fast, accurate, and customer-focused technical assistance while ensuring incidents are effectively trailed, resolved, or escalated when required. Full training will be provided, including exposure to bespoke systems and internal platforms. Skills & Experience Providing Level L1/L2 support across hardware, software, and account issues Troubleshooting Windows 10/11 devices, laptops, desktops, mobile devices and printers Handling user account and access administration (AD, M365, Exchange, Intune) Supporting onboarding/offboarding and ensuring users have the tools they need Spotting recurring issues and contributing ideas to improve the service desk Delivering exceptional support to all users, including executive stakeholders Strong aptitude and problem-solving mindset Positive personality with excellent communication skills A genuine willingness to learn, take initiative, and make things happen Ability to work both independently and as part of a small team Comfort working in a fast-paced support environment Experience Experience working on an IT Service Desk or in a technical support role Strong troubleshooting skills across Windows 10/11 environments Good knowledge of O365, Active Directory, Exchange and Intune Solid ticket management experience in an SLA-driven environment Customer-first mindset and excellent communication skills Curious, proactive, and keen to learn someone who takes real ownership ITIL awareness or certification (desirable) Experience supporting hardware, printers, mobile devices and basic networking At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
01/04/2026
Full time
We are currently recruiting for two IT Support Technicians to join a growing Service Desk function. We are looking to bring in enthusiastic and capable IT Support professionals who are keen to develop their careers within IT support. These roles will act as the first point of contact for internal users, delivering fast, accurate, and customer-focused technical assistance while ensuring incidents are effectively trailed, resolved, or escalated when required. Full training will be provided, including exposure to bespoke systems and internal platforms. Skills & Experience Providing Level L1/L2 support across hardware, software, and account issues Troubleshooting Windows 10/11 devices, laptops, desktops, mobile devices and printers Handling user account and access administration (AD, M365, Exchange, Intune) Supporting onboarding/offboarding and ensuring users have the tools they need Spotting recurring issues and contributing ideas to improve the service desk Delivering exceptional support to all users, including executive stakeholders Strong aptitude and problem-solving mindset Positive personality with excellent communication skills A genuine willingness to learn, take initiative, and make things happen Ability to work both independently and as part of a small team Comfort working in a fast-paced support environment Experience Experience working on an IT Service Desk or in a technical support role Strong troubleshooting skills across Windows 10/11 environments Good knowledge of O365, Active Directory, Exchange and Intune Solid ticket management experience in an SLA-driven environment Customer-first mindset and excellent communication skills Curious, proactive, and keen to learn someone who takes real ownership ITIL awareness or certification (desirable) Experience supporting hardware, printers, mobile devices and basic networking At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Eryri National Park Authority
Penrhyndeudraeth, Gwynedd
Technegydd Cymorth Systemau Gwybodaeth Penrhyndeudraeth, Gwynedd (gyda theithio rhwng safleoedd) Amdanom Ni Mae Awdurdod Parc Cenedlaethol Eryri (PAEC) yn amddiffyn harddwch naturiol, bywyd gwyllt a threftadaeth ddiwylliannol Parc Cenedlaethol Eryri. Gan gwmpasu 823 milltir sgwâr, mae'r parc yn gartref i'r mynydd uchaf yng Nghymru, y llyn naturiol mwyaf yng Nghymru, a dros 26,000 o bobl. Rydym nawr yn chwilio am Dechnegydd Cymorth Systemau Gwybodaeth i ymuno â ni ar sail amser llawn, barhaol, gan weithio 37 awr yr wythnos. Mae sgiliau iaith Gymraeg yn hanfodol ar gyfer y swydd. Darllenwch y disgrifiad swydd am yr union lefel sy'n ofynnol ar gyfer y rôl swydd hon. Y Manteision - Cyflog o £26,403 - £29,064 y flwyddyn - Cynllun pensiwn - Ap Llesiant 360, gan gynnwys mynediad at feddyg teulu, cymorth iechyd meddwl ac adnoddau ffitrwydd - Gostyngiadau a rhaglenni cymorth ariannol - Y cyfle i weithio mewn ardal o harddwch naturiol eithriadol Y Rôl Fel Technegydd Cymorth Systemau Gwybodaeth, byddwch yn darparu cymorth TG hanfodol, gan gynnal systemau a chyfarpar cyfrifiadurol i sicrhau bod ein gweithrediadau'n rhedeg yn esmwyth. Byddwch yn gosod, cynnal a chefnogi caledwedd a meddalwedd bwrdd gwaith, gan ddarparu cymorth technegol rheng flaen i wneud diagnosis o ddiffygion a'u datrys wrth gynorthwyo defnyddwyr gydag ymholiadau system o ddydd i ddydd. Yn ogystal, byddwch yn cefnogi ein defnydd o GIS trwy gynnal a gwella data gofodol, sicrhau cywirdeb ac ansawdd, a chynhyrchu mapiau ac adroddiadau yn ôl yr angen. Bydd eich rôl hefyd yn cynnwys: - Creu mapiau, cynlluniau ac adroddiadau gan ddefnyddio offer GIS - Rheoli nwyddau traul TG a lefelau stoc - Cynnal profion PAT - Darparu hyfforddiant TG sylfaenol i staff ac Aelodau Amdanoch Chi I gael eich ystyried yn Technegydd Cymorth Systemau Gwybodaeth, you will need: - Y gallu i gyfathrebu yn y Gymraeg a'r Saesneg - Profiad gyda MS Office a meddalwedd cyffredinol - Profiad gyda chaledwedd - Profiad gyda systemau GIS a GPS - Cymhwyster neu brofiad perthnasol o systemau gwybodaeth - Trwydded yrru lawn, ddilys Gall y swydd hon olygu gweithio'n achlysurol gyda'r nos ac ar benwythnosau. Y dyddiad cau ar gyfer y rôl hon yw 13 Ebrill 2026. Gall sefydliadau eraill alw'r rôl hon yn Dechnegydd Cymorth TG, Technegydd Cymorth Llinell Gyntaf, Technegydd Cymorth Llinell Gyntaf, Dadansoddwr Cymorth TG, Technegydd TG, Technegydd Cymorth Systemau TG, Dadansoddwr Cymorth Systemau TG, Technegydd Cymorth Penbwrdd, Technegydd Desg Wasanaeth, neu Dechnegydd Desg Gymorth. Felly, os ydych chi'n barod i gymryd eich cam nesaf fel Technegydd Cymorth Systemau Gwybodaeth, gwnewch gais trwy'r botwm a ddangosir. Mae'r swydd wag hon yn cael ei hysbysebu gan Webrecruit. Gwasanaethau Asiantaeth Gyflogaeth yw'r gwasanaethau a hysbysebir gan Webrecruit. Information Systems Support Technician Penrhyndeudraeth, Gwynedd (with travel between sites) About Us Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people. We are now looking for an Information Systems Support Technician to join us on a full-time, permanent basis, working 37 hours per week. Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role. The Benefits - Salary of £26,403 - £29,064 per annum - Pension scheme - 360 Wellbeing App, including GP access, mental health support, and fitness resources - Discounts and financial support programs - The chance to work in an area of outstanding natural beauty The Role As an Information Systems Support Technician, you will provide essential IT support, maintaining computer systems and equipment to ensure the smooth running of our operations. You will install, maintain and support desktop hardware and software, providing first-line technical support to diagnose and resolve faults while assisting users with day-to-day system queries. In addition, you will support our use of GIS by maintaining and improving spatial data, ensuring accuracy and quality, and producing maps and reports as required. Your role will also involve: - Creating maps, layouts and reports using GIS tools - Managing IT consumables and stock levels - Carrying out PAT testing - Delivering basic IT training to staff and Members About You To be considered as an Information Systems Support Technician, you will need: - The ability to communicate in Welsh and English - Experience with MS Office and general software - Experience with hardware - Experience with GIS and GPS systems - A relevant qualification or experience of information systems - A full, valid driving licence This post may involve occasional work during evenings and weekends. The closing date for this role is 13th April 2026. Other organisations may call this role IT Support Technician, 1st Line Support Technician, First Line Support Technician, IT Support Analyst, IT Technician, IT Systems Support Technician, IT Systems Support Analyst, Desktop Support Technician, Service Desk Technician, or Helpdesk Technician. So, if you're ready to take your next step as an Information Systems Support Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
01/04/2026
Full time
Technegydd Cymorth Systemau Gwybodaeth Penrhyndeudraeth, Gwynedd (gyda theithio rhwng safleoedd) Amdanom Ni Mae Awdurdod Parc Cenedlaethol Eryri (PAEC) yn amddiffyn harddwch naturiol, bywyd gwyllt a threftadaeth ddiwylliannol Parc Cenedlaethol Eryri. Gan gwmpasu 823 milltir sgwâr, mae'r parc yn gartref i'r mynydd uchaf yng Nghymru, y llyn naturiol mwyaf yng Nghymru, a dros 26,000 o bobl. Rydym nawr yn chwilio am Dechnegydd Cymorth Systemau Gwybodaeth i ymuno â ni ar sail amser llawn, barhaol, gan weithio 37 awr yr wythnos. Mae sgiliau iaith Gymraeg yn hanfodol ar gyfer y swydd. Darllenwch y disgrifiad swydd am yr union lefel sy'n ofynnol ar gyfer y rôl swydd hon. Y Manteision - Cyflog o £26,403 - £29,064 y flwyddyn - Cynllun pensiwn - Ap Llesiant 360, gan gynnwys mynediad at feddyg teulu, cymorth iechyd meddwl ac adnoddau ffitrwydd - Gostyngiadau a rhaglenni cymorth ariannol - Y cyfle i weithio mewn ardal o harddwch naturiol eithriadol Y Rôl Fel Technegydd Cymorth Systemau Gwybodaeth, byddwch yn darparu cymorth TG hanfodol, gan gynnal systemau a chyfarpar cyfrifiadurol i sicrhau bod ein gweithrediadau'n rhedeg yn esmwyth. Byddwch yn gosod, cynnal a chefnogi caledwedd a meddalwedd bwrdd gwaith, gan ddarparu cymorth technegol rheng flaen i wneud diagnosis o ddiffygion a'u datrys wrth gynorthwyo defnyddwyr gydag ymholiadau system o ddydd i ddydd. Yn ogystal, byddwch yn cefnogi ein defnydd o GIS trwy gynnal a gwella data gofodol, sicrhau cywirdeb ac ansawdd, a chynhyrchu mapiau ac adroddiadau yn ôl yr angen. Bydd eich rôl hefyd yn cynnwys: - Creu mapiau, cynlluniau ac adroddiadau gan ddefnyddio offer GIS - Rheoli nwyddau traul TG a lefelau stoc - Cynnal profion PAT - Darparu hyfforddiant TG sylfaenol i staff ac Aelodau Amdanoch Chi I gael eich ystyried yn Technegydd Cymorth Systemau Gwybodaeth, you will need: - Y gallu i gyfathrebu yn y Gymraeg a'r Saesneg - Profiad gyda MS Office a meddalwedd cyffredinol - Profiad gyda chaledwedd - Profiad gyda systemau GIS a GPS - Cymhwyster neu brofiad perthnasol o systemau gwybodaeth - Trwydded yrru lawn, ddilys Gall y swydd hon olygu gweithio'n achlysurol gyda'r nos ac ar benwythnosau. Y dyddiad cau ar gyfer y rôl hon yw 13 Ebrill 2026. Gall sefydliadau eraill alw'r rôl hon yn Dechnegydd Cymorth TG, Technegydd Cymorth Llinell Gyntaf, Technegydd Cymorth Llinell Gyntaf, Dadansoddwr Cymorth TG, Technegydd TG, Technegydd Cymorth Systemau TG, Dadansoddwr Cymorth Systemau TG, Technegydd Cymorth Penbwrdd, Technegydd Desg Wasanaeth, neu Dechnegydd Desg Gymorth. Felly, os ydych chi'n barod i gymryd eich cam nesaf fel Technegydd Cymorth Systemau Gwybodaeth, gwnewch gais trwy'r botwm a ddangosir. Mae'r swydd wag hon yn cael ei hysbysebu gan Webrecruit. Gwasanaethau Asiantaeth Gyflogaeth yw'r gwasanaethau a hysbysebir gan Webrecruit. Information Systems Support Technician Penrhyndeudraeth, Gwynedd (with travel between sites) About Us Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people. We are now looking for an Information Systems Support Technician to join us on a full-time, permanent basis, working 37 hours per week. Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role. The Benefits - Salary of £26,403 - £29,064 per annum - Pension scheme - 360 Wellbeing App, including GP access, mental health support, and fitness resources - Discounts and financial support programs - The chance to work in an area of outstanding natural beauty The Role As an Information Systems Support Technician, you will provide essential IT support, maintaining computer systems and equipment to ensure the smooth running of our operations. You will install, maintain and support desktop hardware and software, providing first-line technical support to diagnose and resolve faults while assisting users with day-to-day system queries. In addition, you will support our use of GIS by maintaining and improving spatial data, ensuring accuracy and quality, and producing maps and reports as required. Your role will also involve: - Creating maps, layouts and reports using GIS tools - Managing IT consumables and stock levels - Carrying out PAT testing - Delivering basic IT training to staff and Members About You To be considered as an Information Systems Support Technician, you will need: - The ability to communicate in Welsh and English - Experience with MS Office and general software - Experience with hardware - Experience with GIS and GPS systems - A relevant qualification or experience of information systems - A full, valid driving licence This post may involve occasional work during evenings and weekends. The closing date for this role is 13th April 2026. Other organisations may call this role IT Support Technician, 1st Line Support Technician, First Line Support Technician, IT Support Analyst, IT Technician, IT Systems Support Technician, IT Systems Support Analyst, Desktop Support Technician, Service Desk Technician, or Helpdesk Technician. So, if you're ready to take your next step as an Information Systems Support Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Computer Repair Engineer Location: Droitwich Salary : from £30,000 - £35,000 per annum, dependant on skillset and experience. Vacancy Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. Greensafe IT is seeking an experienced and driven Senior Engineer to join a team of hardware repair technicians within our Internal Engineering department. The ideal candidate will have worked in a repair role for a minimum of 2 years, ideally in a supervisory position. The role will take ownership of some of the daily operational tasks, ensuring work schedules are met, repairs are performed to the highest quality standards, and opportunities for process improvement are identified and implemented. This is a hands-on role that combines technical expertise with supervisory responsibilities. We are seeking an individual with a mature mindset, energy and drive who can bring their skills to further enhance this growing department. For those who can apply themselves to overachieving will come opportunities for development within the business. Key Responsibilities: Supervise and mentor (where necessary) a team of IT hardware repair technicians, providing guidance, training, and support. Perform daily technical tasks including diagnosing of hardware faults, identifying what parts are required for repair (laptops, phones etc), assessing cosmetic damage, raising warranties, completing repairs. Ensure the team adheres to company policies, standards, and safety protocols. Foster a collaborative and motivated work environment, encouraging professional growth within the team. Plan and coordinate the daily schedule of repair tasks, ensuring deadlines and customer requirements are met. Monitor workloads and allocate resources effectively to optimize productivity. Serve as the escalation point for complex technical issues and provide hands-on support as needed. Ensure all repairs are completed to the highest standards, meeting or exceeding customer expectations. Conduct regular quality checks and audits on completed work. Develop and implement best practices to maintain and improve service quality. Identify inefficiencies and bottlenecks within repair workflows and propose actionable solutions. Collaborate with management to implement process improvements that enhance operational efficiency. Stay updated on industry trends and emerging technologies to continuously refine repair techniques and practices. Maintain accurate records of repair activities, team performance, and quality metrics. Prepare and deliver regular reports on team productivity, repair outcomes, and process enhancements. Competencies & Behaviours: Excellent organisational and time-management skills, with the ability to prioritise tasks and meet deadlines. Strong communication skills, both verbal and written, to interact effectively with team members and stakeholders. A positive and calm mindset Proficiency in diagnostic tools, repair equipment, and relevant software applications. A proactive and solution-oriented mindset with a keen eye for detail. 2 years minimum in a hardware repair role Supervisor/Team Lead experience is highly desirable Certifications such as CompTIA A+, Network+, or equivalent are highly advantageous. Proven experience in IT hardware repair, with strong technical skills and a thorough understanding of IT systems and devices. Strong analytical skills to assess trends and make data-driven decisions. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for GreenSafe IT, please do not hesitate to apply.
01/04/2026
Full time
Computer Repair Engineer Location: Droitwich Salary : from £30,000 - £35,000 per annum, dependant on skillset and experience. Vacancy Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. Greensafe IT is seeking an experienced and driven Senior Engineer to join a team of hardware repair technicians within our Internal Engineering department. The ideal candidate will have worked in a repair role for a minimum of 2 years, ideally in a supervisory position. The role will take ownership of some of the daily operational tasks, ensuring work schedules are met, repairs are performed to the highest quality standards, and opportunities for process improvement are identified and implemented. This is a hands-on role that combines technical expertise with supervisory responsibilities. We are seeking an individual with a mature mindset, energy and drive who can bring their skills to further enhance this growing department. For those who can apply themselves to overachieving will come opportunities for development within the business. Key Responsibilities: Supervise and mentor (where necessary) a team of IT hardware repair technicians, providing guidance, training, and support. Perform daily technical tasks including diagnosing of hardware faults, identifying what parts are required for repair (laptops, phones etc), assessing cosmetic damage, raising warranties, completing repairs. Ensure the team adheres to company policies, standards, and safety protocols. Foster a collaborative and motivated work environment, encouraging professional growth within the team. Plan and coordinate the daily schedule of repair tasks, ensuring deadlines and customer requirements are met. Monitor workloads and allocate resources effectively to optimize productivity. Serve as the escalation point for complex technical issues and provide hands-on support as needed. Ensure all repairs are completed to the highest standards, meeting or exceeding customer expectations. Conduct regular quality checks and audits on completed work. Develop and implement best practices to maintain and improve service quality. Identify inefficiencies and bottlenecks within repair workflows and propose actionable solutions. Collaborate with management to implement process improvements that enhance operational efficiency. Stay updated on industry trends and emerging technologies to continuously refine repair techniques and practices. Maintain accurate records of repair activities, team performance, and quality metrics. Prepare and deliver regular reports on team productivity, repair outcomes, and process enhancements. Competencies & Behaviours: Excellent organisational and time-management skills, with the ability to prioritise tasks and meet deadlines. Strong communication skills, both verbal and written, to interact effectively with team members and stakeholders. A positive and calm mindset Proficiency in diagnostic tools, repair equipment, and relevant software applications. A proactive and solution-oriented mindset with a keen eye for detail. 2 years minimum in a hardware repair role Supervisor/Team Lead experience is highly desirable Certifications such as CompTIA A+, Network+, or equivalent are highly advantageous. Proven experience in IT hardware repair, with strong technical skills and a thorough understanding of IT systems and devices. Strong analytical skills to assess trends and make data-driven decisions. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for GreenSafe IT, please do not hesitate to apply.
Our client is a multi-award-winning organisation listed on the London Stock Exchange and recognised as one of the UK's top 25 managed service technology providers. With consistent year-on-year growth, they offer excellent career development opportunities within a forward-thinking, customer-focused environment. The role Our client is seeking an ambitious and customer-focused IT Service Technician to support their school customers. This is a fast-paced and varied position where the successful candidate will be embedded within schools, acting as the on-site IT Technician. The role involves visiting multiple school sites throughout the week, delivering both scheduled and reactive support. Flexibility is essential, as priorities may change at short notice to meet business and client needs. This opportunity is ideal for someone who enjoys problem-solving, working independently, and gaining exposure to a wide range of IT environments. Key responsibilities: Customer Support Attend school sites to provide on-site IT support Act as the primary IT Technician for assigned schools Troubleshoot and resolve issues raised both on-site and via support systems Contribute to project or support work when not engaged on-site Customer Satisfaction Take ownership of support issues from allocation through to resolution Maintain clear and regular communication with customers Ensure all work is completed to a high standard or provide clear next steps Documentation & Processes Maintain accurate and up-to-date documentation of systems and activities Record all work within the support system to ensure transparency Follow company and client processes to deliver a consistent, high-quality service Key duties include: Provide 1st line IT support to end users Set up, deploy, and re-image desktops and hardware Maintain antivirus protection and Microsoft security updates Install and configure software in line with licensing requirements Support networking infrastructure (LAN/WAN, DHCP, DNS, switches) Configure and maintain printers and peripheral devices Manage user accounts, permissions, and profiles (Active Directory) Maintain IT asset registers and inventory Support teaching staff with classroom technology Perform general maintenance, troubleshooting, and system housekeeping Liaise with 2nd line support on server-related issues Manage backups, licences, and network security Act as a liaison between school leadership and our client Identify opportunities for service improvements and additional services Essential skills and experience: Strong background in IT support Proven troubleshooting and problem-solving ability Experience with Microsoft Office (Access desirable) Knowledge of mobile technologies (Android & iOS) Networking fundamentals (LAN, WAN, DHCP, DNS, switching) Active Directory and Group Policy experience Experience supporting Windows operating systems and servers Understanding of filtering and safeguarding software Ability to diagnose hardware and software issues Strong communication and organisational skills Ability to prioritise workload effectively Must have prior education experience Desirable Skills Experience with Windows Server Knowledge of SQL Server (triggers, stored procedures) Experience with Cisco Meraki and WatchGuard Virtualisation technologies (VMware or Hyper-V) Backup solutions such as Veeam Requirements Full UK Driving Licence Enhanced DBS certification Feel free to apply if you meet the criteria
01/04/2026
Full time
Our client is a multi-award-winning organisation listed on the London Stock Exchange and recognised as one of the UK's top 25 managed service technology providers. With consistent year-on-year growth, they offer excellent career development opportunities within a forward-thinking, customer-focused environment. The role Our client is seeking an ambitious and customer-focused IT Service Technician to support their school customers. This is a fast-paced and varied position where the successful candidate will be embedded within schools, acting as the on-site IT Technician. The role involves visiting multiple school sites throughout the week, delivering both scheduled and reactive support. Flexibility is essential, as priorities may change at short notice to meet business and client needs. This opportunity is ideal for someone who enjoys problem-solving, working independently, and gaining exposure to a wide range of IT environments. Key responsibilities: Customer Support Attend school sites to provide on-site IT support Act as the primary IT Technician for assigned schools Troubleshoot and resolve issues raised both on-site and via support systems Contribute to project or support work when not engaged on-site Customer Satisfaction Take ownership of support issues from allocation through to resolution Maintain clear and regular communication with customers Ensure all work is completed to a high standard or provide clear next steps Documentation & Processes Maintain accurate and up-to-date documentation of systems and activities Record all work within the support system to ensure transparency Follow company and client processes to deliver a consistent, high-quality service Key duties include: Provide 1st line IT support to end users Set up, deploy, and re-image desktops and hardware Maintain antivirus protection and Microsoft security updates Install and configure software in line with licensing requirements Support networking infrastructure (LAN/WAN, DHCP, DNS, switches) Configure and maintain printers and peripheral devices Manage user accounts, permissions, and profiles (Active Directory) Maintain IT asset registers and inventory Support teaching staff with classroom technology Perform general maintenance, troubleshooting, and system housekeeping Liaise with 2nd line support on server-related issues Manage backups, licences, and network security Act as a liaison between school leadership and our client Identify opportunities for service improvements and additional services Essential skills and experience: Strong background in IT support Proven troubleshooting and problem-solving ability Experience with Microsoft Office (Access desirable) Knowledge of mobile technologies (Android & iOS) Networking fundamentals (LAN, WAN, DHCP, DNS, switching) Active Directory and Group Policy experience Experience supporting Windows operating systems and servers Understanding of filtering and safeguarding software Ability to diagnose hardware and software issues Strong communication and organisational skills Ability to prioritise workload effectively Must have prior education experience Desirable Skills Experience with Windows Server Knowledge of SQL Server (triggers, stored procedures) Experience with Cisco Meraki and WatchGuard Virtualisation technologies (VMware or Hyper-V) Backup solutions such as Veeam Requirements Full UK Driving Licence Enhanced DBS certification Feel free to apply if you meet the criteria
Become an IN2 Freelancer £200 £250 per day IN2-AV Recruitment is expanding our freelance network and is actively seeking experienced AV/VC Technicians in Manchester, Leeds and Birmingham . You will be supporting leading financial institutions and large corporate clients, working on-site to deliver high-quality audio visual and video conferencing support. This is ideal for established freelancers seeking additional work or professionals between roles looking for short to medium-term assignments. What We re Looking For Based within commutable distance of Manchester , Leeds or Birmingham Available for a quick start Confident in customer-facing, corporate AV/VC environments Strong technical support background across audio visual, video conferencing, displays and presentation systems Desired Experience Proven operational knowledge of AV and VC systems, with strong fault-finding abilities Ensuring systems remain fully functional with minimal downtime Ability to quickly adapt to new clients and integrate with multiple teams Experience supporting high-priority meetings, events and executive-level users Strong written and verbal communication skills Day rates will vary depending on site and individual experience. Why Freelance with IN2-AV? Prompt weekly payments Support with limited company set-up or umbrella payroll Full contract compliance guidance A recruitment team with decades of experience managing AV freelance desks Access to a wide range of ongoing contract and ad-hoc opportunities If you are interested in joining our freelance pool, please apply via the button on this page or call our freelance team on (phone number removed) . Apply today and a member of our team will get in touch to discuss registration and current opportunities.
31/03/2026
Contractor
Become an IN2 Freelancer £200 £250 per day IN2-AV Recruitment is expanding our freelance network and is actively seeking experienced AV/VC Technicians in Manchester, Leeds and Birmingham . You will be supporting leading financial institutions and large corporate clients, working on-site to deliver high-quality audio visual and video conferencing support. This is ideal for established freelancers seeking additional work or professionals between roles looking for short to medium-term assignments. What We re Looking For Based within commutable distance of Manchester , Leeds or Birmingham Available for a quick start Confident in customer-facing, corporate AV/VC environments Strong technical support background across audio visual, video conferencing, displays and presentation systems Desired Experience Proven operational knowledge of AV and VC systems, with strong fault-finding abilities Ensuring systems remain fully functional with minimal downtime Ability to quickly adapt to new clients and integrate with multiple teams Experience supporting high-priority meetings, events and executive-level users Strong written and verbal communication skills Day rates will vary depending on site and individual experience. Why Freelance with IN2-AV? Prompt weekly payments Support with limited company set-up or umbrella payroll Full contract compliance guidance A recruitment team with decades of experience managing AV freelance desks Access to a wide range of ongoing contract and ad-hoc opportunities If you are interested in joining our freelance pool, please apply via the button on this page or call our freelance team on (phone number removed) . Apply today and a member of our team will get in touch to discuss registration and current opportunities.
Become an IN2 Freelancer £200 £250 per day IN2-AV Recruitment is expanding our freelance network and is seeking experienced AV/VC Technicians in London to support leading financial institutions and major corporate clients. These roles involve on-site technical support across audio visual, video conferencing, display and presentation systems. This opportunity is ideal for seasoned freelancers looking to secure additional work, or professionals between roles seeking short to medium-term assignments. What We re Looking For: Based within commutable distance of London Available for a quick start Strong customer-facing skills within corporate environments Confident supporting AV, VC, presentation and meeting room technologies Desired Experience: Solid understanding of video conferencing and AV systems, with the ability to troubleshoot and resolve technical issues Ensuring systems remain fully operational with minimal downtime Ability to integrate quickly with new teams and adapt to different client needs Experience supporting high-priority meetings, events and executive users Strong verbal and written communication skills across all organisational levels Please note: day rates vary based on site requirements and individual experience. Why Work Freelance with IN2-AV? Weekly prompt payments Support with limited company or umbrella payroll set-up Full contract and compliance guidance Decades of experience managing freelance AV talent Access to regular contract and ad-hoc opportunities across London If you are interested in joining our freelance pool, please apply via the button on this page or call our freelance team on (phone number removed). Apply today and one of our team will contact you to discuss registration and our current opportunities.
31/03/2026
Contractor
Become an IN2 Freelancer £200 £250 per day IN2-AV Recruitment is expanding our freelance network and is seeking experienced AV/VC Technicians in London to support leading financial institutions and major corporate clients. These roles involve on-site technical support across audio visual, video conferencing, display and presentation systems. This opportunity is ideal for seasoned freelancers looking to secure additional work, or professionals between roles seeking short to medium-term assignments. What We re Looking For: Based within commutable distance of London Available for a quick start Strong customer-facing skills within corporate environments Confident supporting AV, VC, presentation and meeting room technologies Desired Experience: Solid understanding of video conferencing and AV systems, with the ability to troubleshoot and resolve technical issues Ensuring systems remain fully operational with minimal downtime Ability to integrate quickly with new teams and adapt to different client needs Experience supporting high-priority meetings, events and executive users Strong verbal and written communication skills across all organisational levels Please note: day rates vary based on site requirements and individual experience. Why Work Freelance with IN2-AV? Weekly prompt payments Support with limited company or umbrella payroll set-up Full contract and compliance guidance Decades of experience managing freelance AV talent Access to regular contract and ad-hoc opportunities across London If you are interested in joining our freelance pool, please apply via the button on this page or call our freelance team on (phone number removed). Apply today and one of our team will contact you to discuss registration and our current opportunities.
2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to Microsoft Endpoint Configuration Manager / System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
31/03/2026
Full time
2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to Microsoft Endpoint Configuration Manager / System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Role: 2nd Line IT Support Engineer (M365) Location: Cambridgeshire Hybrid (2/3days from home) Salary: up to £34,000 + bonus We are recruiting on behalf of a leading client for a Senior Technician to join their team. This is a hands-on technical position supporting Microsoft 365, Windows 11, and other Microsoft cloud systems for customers across the UK and beyond. This role offers a challenging environment for ambitious technicians, with excellent opportunities to develop your technical skills and progress your career within IT. Key Responsibilities but not limited to: Provide end-user support for Microsoft 365-based systems as part of the helpdesk team. Analyse technical problems and provide effective diagnosis and solutions. Support Microsoft Windows 11 environments. Communicate clearly and effectively with users via telephone and email. Deliver support for a range of Microsoft cloud services including Exchange, Teams, SharePoint, and Intune. Requirements: Minimum of 2 years experience in first, second or third-line support within an MSP or other high-paced helpdesk environment. Strong troubleshooting and analytical problem-solving skills. Excellent written and verbal communication skills. Working knowledge of Microsoft Exchange, Teams, SharePoint and Intune. Clean driving licence. Additional Information: Most team members work approximately 2 3 days from home per week. Occasional early shifts (6 30) or late shifts (12 00) may be required. Participation in an on-call rota for evenings and weekends is required (additional pay applies). Benefits: Profit share and annual performance bonuses (typically % of base salary annually). 20 days annual leave plus Bank Holidays, with the option to purchase up to 20 additional days through a Flexible Leave scheme. Flexible hybrid working, typically up to three days per week working from home. 12 paid training days per year on a certified Microsoft syllabus. Free unlimited electric vehicle charging Access to the Octopus EV company car scheme for discounted electric vehicle leasing. Please apply now for more information. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must have the right to work in the UK. INDEEDCOMM
31/03/2026
Full time
Role: 2nd Line IT Support Engineer (M365) Location: Cambridgeshire Hybrid (2/3days from home) Salary: up to £34,000 + bonus We are recruiting on behalf of a leading client for a Senior Technician to join their team. This is a hands-on technical position supporting Microsoft 365, Windows 11, and other Microsoft cloud systems for customers across the UK and beyond. This role offers a challenging environment for ambitious technicians, with excellent opportunities to develop your technical skills and progress your career within IT. Key Responsibilities but not limited to: Provide end-user support for Microsoft 365-based systems as part of the helpdesk team. Analyse technical problems and provide effective diagnosis and solutions. Support Microsoft Windows 11 environments. Communicate clearly and effectively with users via telephone and email. Deliver support for a range of Microsoft cloud services including Exchange, Teams, SharePoint, and Intune. Requirements: Minimum of 2 years experience in first, second or third-line support within an MSP or other high-paced helpdesk environment. Strong troubleshooting and analytical problem-solving skills. Excellent written and verbal communication skills. Working knowledge of Microsoft Exchange, Teams, SharePoint and Intune. Clean driving licence. Additional Information: Most team members work approximately 2 3 days from home per week. Occasional early shifts (6 30) or late shifts (12 00) may be required. Participation in an on-call rota for evenings and weekends is required (additional pay applies). Benefits: Profit share and annual performance bonuses (typically % of base salary annually). 20 days annual leave plus Bank Holidays, with the option to purchase up to 20 additional days through a Flexible Leave scheme. Flexible hybrid working, typically up to three days per week working from home. 12 paid training days per year on a certified Microsoft syllabus. Free unlimited electric vehicle charging Access to the Octopus EV company car scheme for discounted electric vehicle leasing. Please apply now for more information. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must have the right to work in the UK. INDEEDCOMM
IT Helpdesk Technician Derby Permanent £27,000 Base + Benefits IT Helpdesk Technician needed for an established + expanding IT solutions business based in Derby . This is a permanent, full-time position working on site from the company's head office in Derby . Start ASAP ideally in March/April 2026. Prior experience of working in an IT Support, Helpdesk, or Service Desk role including repairing / supporting IT equipment and hardware. Key skills, experience + duties will include: Providing remote IT Helpdesk Support to customers by phone, email + chat. Hardware diagnostics, repairing returned hardware, testing + configuring bespoke software solutions. Liaising with suppliers to manage stock, managing shipping, dispatch + logistics. Working knowledge of Windows + Android operating systems, MS Office + CRM systems preferred. Experience of EPOS systems + related hardware is advantageous but not essential. Soft Skills: logical, work ethic, eye for detail, organisation, prioritisation, communication, self-motivated, collaborative. Out of Hours support on a team rota basis (typically 1 week in 5). Benefits include: 25 days holiday (plus BHs) + day off on your birthday + pension + life insurance + health care + OOH bonus + More!
31/03/2026
Full time
IT Helpdesk Technician Derby Permanent £27,000 Base + Benefits IT Helpdesk Technician needed for an established + expanding IT solutions business based in Derby . This is a permanent, full-time position working on site from the company's head office in Derby . Start ASAP ideally in March/April 2026. Prior experience of working in an IT Support, Helpdesk, or Service Desk role including repairing / supporting IT equipment and hardware. Key skills, experience + duties will include: Providing remote IT Helpdesk Support to customers by phone, email + chat. Hardware diagnostics, repairing returned hardware, testing + configuring bespoke software solutions. Liaising with suppliers to manage stock, managing shipping, dispatch + logistics. Working knowledge of Windows + Android operating systems, MS Office + CRM systems preferred. Experience of EPOS systems + related hardware is advantageous but not essential. Soft Skills: logical, work ethic, eye for detail, organisation, prioritisation, communication, self-motivated, collaborative. Out of Hours support on a team rota basis (typically 1 week in 5). Benefits include: 25 days holiday (plus BHs) + day off on your birthday + pension + life insurance + health care + OOH bonus + More!
IT Support Technician Hunslet, Leeds (On-site) Up to 27,000 Your new role I am currently recruiting for an IT Support Technician to join my clients existing team at their Head Office in south Leeds. This role is ideal for an IT Support engineer with 1 to 2 years' experience in desktop support, network and storage infrastructure, looking to develop their first- and second-line support skills. Responsibilities To provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when dealing with user issues whether raised directly or via escalation from another team member. To log all calls on the ITSM system and maintain full documentation. Respond to enquiries from clients and help them resolve any hardware or software problems. Support users in the use of Computer equipment by providing necessary training and advice. Work as part of the IT Support team and any other operational/project teams as requested by the IT Project & Support Team Lead. Manage workloads and notify the IT Project & Support Team Lead when KPI/Targets are going to be breached. To allocate more complex service issues to the relevant IT Support team member. Raise any security concerns to the IT Project & Support Team Lead. Maintain reports and logs in line with departmental policy. Managing IT Stock - Laptops, Desktops, Toner, Accessories & peripherals and keeping asset registers up to date. Setting up and configuring new laptops, desktops & mobile devices. Installing authorised software to laptops, desktops & mobile devices. Configure/maintain computer systems, networks and peripherals as instructed. Experience needed Windows desktop support and administration Basic troubleshooting of Desktops, Laptops, Printers, Mobile Phones. Active Directory user account creations, password resets and group management. Office 365 User account creations, group management, licence management Exceptional Customer Service skills Confidence in dealing with users of varying levels both face to face and over the phone. Experience working within IT service delivery. Either at an MSP or providing internal IT Support. Excellent troubleshooting and problem-solving skills. Excellent ability to transfer knowledge within a team. Basic networking awareness - DHCP, DNS, WAN/LAN Troubleshooting Desirable Level 2 - 3 IT Qualification or equivalent demonstrable experience CompTIA A+ or similar training CompTIA Network+ or similar training Microsoft 365 Fundamentals ITIL Foundation Certification Windows Server administration Basic awareness of cybersecurity and service desk processes (ITL Foundation) Full UK Drivers licence Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
31/03/2026
Full time
IT Support Technician Hunslet, Leeds (On-site) Up to 27,000 Your new role I am currently recruiting for an IT Support Technician to join my clients existing team at their Head Office in south Leeds. This role is ideal for an IT Support engineer with 1 to 2 years' experience in desktop support, network and storage infrastructure, looking to develop their first- and second-line support skills. Responsibilities To provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when dealing with user issues whether raised directly or via escalation from another team member. To log all calls on the ITSM system and maintain full documentation. Respond to enquiries from clients and help them resolve any hardware or software problems. Support users in the use of Computer equipment by providing necessary training and advice. Work as part of the IT Support team and any other operational/project teams as requested by the IT Project & Support Team Lead. Manage workloads and notify the IT Project & Support Team Lead when KPI/Targets are going to be breached. To allocate more complex service issues to the relevant IT Support team member. Raise any security concerns to the IT Project & Support Team Lead. Maintain reports and logs in line with departmental policy. Managing IT Stock - Laptops, Desktops, Toner, Accessories & peripherals and keeping asset registers up to date. Setting up and configuring new laptops, desktops & mobile devices. Installing authorised software to laptops, desktops & mobile devices. Configure/maintain computer systems, networks and peripherals as instructed. Experience needed Windows desktop support and administration Basic troubleshooting of Desktops, Laptops, Printers, Mobile Phones. Active Directory user account creations, password resets and group management. Office 365 User account creations, group management, licence management Exceptional Customer Service skills Confidence in dealing with users of varying levels both face to face and over the phone. Experience working within IT service delivery. Either at an MSP or providing internal IT Support. Excellent troubleshooting and problem-solving skills. Excellent ability to transfer knowledge within a team. Basic networking awareness - DHCP, DNS, WAN/LAN Troubleshooting Desirable Level 2 - 3 IT Qualification or equivalent demonstrable experience CompTIA A+ or similar training CompTIA Network+ or similar training Microsoft 365 Fundamentals ITIL Foundation Certification Windows Server administration Basic awareness of cybersecurity and service desk processes (ITL Foundation) Full UK Drivers licence Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
31/03/2026
Full time
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
Technical Architects, Interior Architects and Architectural Technicians Permanent Positions in Guildford Following an increase in client base and workload, our Architectural clients have new multiple opportunities for talented professionals to join their team. These roles require previous knowledge and skills working on and delivering design and fit-out projects for high street retailers. They are looking for self-motivated people who want to be part of a team, but can also operate independently with the ability to deliver projects for large 'Blue-chip' clients. Good knowledge of the British Building Regulations and AutoCAD experience is required, REVIT experience desirable. Work can vary from multiple small refurbishments through to major fitouts. Architects, Interior Architects and Technicians/Technologists are all welcome to apply. To apply please email your CV with pdf examples of your work and salary expectations max file size 10mb. Alternatively please call Alex on (phone number removed) to discuss. Salary relative to your level of experience. Thanks for your interest.
31/03/2026
Full time
Technical Architects, Interior Architects and Architectural Technicians Permanent Positions in Guildford Following an increase in client base and workload, our Architectural clients have new multiple opportunities for talented professionals to join their team. These roles require previous knowledge and skills working on and delivering design and fit-out projects for high street retailers. They are looking for self-motivated people who want to be part of a team, but can also operate independently with the ability to deliver projects for large 'Blue-chip' clients. Good knowledge of the British Building Regulations and AutoCAD experience is required, REVIT experience desirable. Work can vary from multiple small refurbishments through to major fitouts. Architects, Interior Architects and Technicians/Technologists are all welcome to apply. To apply please email your CV with pdf examples of your work and salary expectations max file size 10mb. Alternatively please call Alex on (phone number removed) to discuss. Salary relative to your level of experience. Thanks for your interest.
IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week; Full-Time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office.
31/03/2026
Full time
IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week; Full-Time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office.
