We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
23/12/2025
Full time
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?
Role: IT Network & Cyber Security Manager
Location: Ashton-under-Lyne
Salary: £56,411 - £61,158 per annum
Benefits: Car Allowance, Pension, Occupational Sick Pay, BHSF Health Membership
About the Role:
We are seeking an experienced and motivated IT Network & Cyber Security Manager, who will take a proactive approach to safeguarding information assets, managing risks, leading incident response, and driving continual improvement of the Group’s cyber security and network posture.
You will collaborate with internal stakeholders, executive leaders, and third-party suppliers to deliver secure, scalable, and compliant technology services.
About the department:
All of Jigsaw's essential services rely on quality information, systems and technology supported by the 50 members of the IT department. Working to a brand-new IT Strategy, the team has exciting challenges like enabling colleagues to work effectively from anywhere, automating processes and improving digital services for our customers, whilst always improving security.
The team is also innovating in its ways of working, ensuring transparency, a keen focus on outcomes and faster delivery of benefits to the business.
Who we are:
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
Why Join Jigsaw?
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).
We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
If this sounds like the perfect job for you then don’t hesitate to apply now!
08/12/2025
Full time
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?
Role: IT Network & Cyber Security Manager
Location: Ashton-under-Lyne
Salary: £56,411 - £61,158 per annum
Benefits: Car Allowance, Pension, Occupational Sick Pay, BHSF Health Membership
About the Role:
We are seeking an experienced and motivated IT Network & Cyber Security Manager, who will take a proactive approach to safeguarding information assets, managing risks, leading incident response, and driving continual improvement of the Group’s cyber security and network posture.
You will collaborate with internal stakeholders, executive leaders, and third-party suppliers to deliver secure, scalable, and compliant technology services.
About the department:
All of Jigsaw's essential services rely on quality information, systems and technology supported by the 50 members of the IT department. Working to a brand-new IT Strategy, the team has exciting challenges like enabling colleagues to work effectively from anywhere, automating processes and improving digital services for our customers, whilst always improving security.
The team is also innovating in its ways of working, ensuring transparency, a keen focus on outcomes and faster delivery of benefits to the business.
Who we are:
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
Why Join Jigsaw?
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).
We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
If this sounds like the perfect job for you then don’t hesitate to apply now!
Business Analyst (Technical) - Engineering Enablement | Public Sector | Leeds or Newcastle | [Rate £565 PD ) (Inside IR35) Futureheads are partnering with a leading digital consultancy to find an experienced Technical Business Analyst to join a newly formed engineering enablement team. This is a hands-on, technically demanding role working at the heart of a major software delivery organisation, Embedded alongside software engineers, architects, and DevOps teams to help identify, build, and document the shared capabilities and technical enablers that underpin feature delivery. This is not a traditional BA role. You will be working on engineering requirements - shaping the platforms, services, and technical components that delivery teams depend on. Your primary stakeholders are lead engineers, and you will need to be credible, curious, and confident enough to push back when needed. What you will be doing Facilitating technical discussions to drive the right design solutions, working alongside an engineering strategy team on shared capabilities and technical enablers Analysing complex business and technical processes, applying lean thinking to identify opportunities, benefits, and risks Eliciting stakeholder and user needs, mapping and validating requirements, and ensuring solutions are reflective of those needs Scoping and writing technical user stories that meet the definition of ready, providing ongoing clarification through development and testing Supporting high quality evaluations of ideas and proof of concept activity, including ideation, discovery, scoping, success factors, risks, assumptions, proposals, and value realisation plans Engaging a wide range of technical stakeholders - primarily Product Managers, DevOps, software engineers, data engineers, architects, and security - to establish requirements and priorities Working closely with technical team members to ensure shared understanding of requirements for implementation Assimilating technical requirements quickly and challenging effectively while building strong working relationships in both one-to-one and group settings Supporting multiple strands of work across contexts, identifying and helping build services that span delivery teams About you Recent, applied experience working within a software development domain - you understand how engineering teams work and can push back credibly Proven track record of providing authoritative guidance and steering delivery under broad direction, with accountability for significant outcomes across multiple technical workstreams (SFIA Level 5) Strong technical background with hands-on understanding of software development practices, QA, and testing approaches Ability to write engineering-focused user stories and requirements, enabling technical platforms and supporting behind-the-scenes engineering work Skilled at discovery and problem framing, with experience supporting ideation, proof of concept, and capability assessments Confident engaging lead engineers as your primary customers - not end users - and able to build credibility quickly in a technical environment Comfortable working across multiple teams and technical contexts simultaneously, identifying patterns and building shared services Strong analytical thinking with the ability to apply lean principles to optimise value in complex technical processes Additional Context This is a new team. Initial roles include a Tech Architect, Delivery Manager, and this BA position, with engineers to follow. Stakeholders are engaged and ready - delivery is expected to begin promptly. You will need to hit the ground running. Note: Experience with Power Platform or low/no-code tools for office automation does not meet the software development requirement for this role. Candidates must demonstrate recent, applied software engineering domain experience.
18/03/2026
Contractor
Business Analyst (Technical) - Engineering Enablement | Public Sector | Leeds or Newcastle | [Rate £565 PD ) (Inside IR35) Futureheads are partnering with a leading digital consultancy to find an experienced Technical Business Analyst to join a newly formed engineering enablement team. This is a hands-on, technically demanding role working at the heart of a major software delivery organisation, Embedded alongside software engineers, architects, and DevOps teams to help identify, build, and document the shared capabilities and technical enablers that underpin feature delivery. This is not a traditional BA role. You will be working on engineering requirements - shaping the platforms, services, and technical components that delivery teams depend on. Your primary stakeholders are lead engineers, and you will need to be credible, curious, and confident enough to push back when needed. What you will be doing Facilitating technical discussions to drive the right design solutions, working alongside an engineering strategy team on shared capabilities and technical enablers Analysing complex business and technical processes, applying lean thinking to identify opportunities, benefits, and risks Eliciting stakeholder and user needs, mapping and validating requirements, and ensuring solutions are reflective of those needs Scoping and writing technical user stories that meet the definition of ready, providing ongoing clarification through development and testing Supporting high quality evaluations of ideas and proof of concept activity, including ideation, discovery, scoping, success factors, risks, assumptions, proposals, and value realisation plans Engaging a wide range of technical stakeholders - primarily Product Managers, DevOps, software engineers, data engineers, architects, and security - to establish requirements and priorities Working closely with technical team members to ensure shared understanding of requirements for implementation Assimilating technical requirements quickly and challenging effectively while building strong working relationships in both one-to-one and group settings Supporting multiple strands of work across contexts, identifying and helping build services that span delivery teams About you Recent, applied experience working within a software development domain - you understand how engineering teams work and can push back credibly Proven track record of providing authoritative guidance and steering delivery under broad direction, with accountability for significant outcomes across multiple technical workstreams (SFIA Level 5) Strong technical background with hands-on understanding of software development practices, QA, and testing approaches Ability to write engineering-focused user stories and requirements, enabling technical platforms and supporting behind-the-scenes engineering work Skilled at discovery and problem framing, with experience supporting ideation, proof of concept, and capability assessments Confident engaging lead engineers as your primary customers - not end users - and able to build credibility quickly in a technical environment Comfortable working across multiple teams and technical contexts simultaneously, identifying patterns and building shared services Strong analytical thinking with the ability to apply lean principles to optimise value in complex technical processes Additional Context This is a new team. Initial roles include a Tech Architect, Delivery Manager, and this BA position, with engineers to follow. Stakeholders are engaged and ready - delivery is expected to begin promptly. You will need to hit the ground running. Note: Experience with Power Platform or low/no-code tools for office automation does not meet the software development requirement for this role. Candidates must demonstrate recent, applied software engineering domain experience.
Collibra Integration Engineer Role - Hybrid / Canary Wharf - 6 month Contract - Banking Tier 1 Bank - Regulatory Reporting Team Role - Collibra Integration Engineer Duration - 6 months with very likely extension Location - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf office Rate - 415 per day (inside IR35) Tasks Administer and maintain the Collibra platform from an IT engineering perspective, including configuration, health monitoring, troubleshooting, and performance management across EMEA environments. Configure, schedule, and manage integrations using DIP/CDQ, EDGE, and Lineage Harvester, ensuring consistent ingestion of metadata, schemas, and lineage from multiple data sources. Perform connectivity and prerequisite validation with Application teams, ETL teams, and DBAs, including driver installation, credential management, network/firewall requirements and technical onboarding for new data sources. Investigate and resolve incidents related to Collibra integrations, lineage ingestion, and platform availability; collaborate with infrastructure teams to address root causes and prevent reoccurrence. Ensure configuration consistency across environments (DEV/QA/PROD), maintaining runbooks, documentation, and standard operating procedures. Provide regular, clear updates on operational status, risks, and issues to Development Managers and stakeholders. Additional Tasks Support EMEA-wide Collibra platform stability by monitoring ingestion pipelines, schema drift, job failures, and performance degradation, ensuring reliable metadata and lineage availability Maintain technical documentation, including integration configurations, onboarding guides, troubleshooting logs and operational checklists Assist with access control operations, ensuring proper provisioning, least-privilege consistency, and audit-readiness for regulatory requirements Participate in technical testing for new features, patches, and platform improvements, raising risks or gaps early in collaboration with vendor support and internal IT teams. GCS is acting as an Employment Business in relation to this vacancy.
18/03/2026
Contractor
Collibra Integration Engineer Role - Hybrid / Canary Wharf - 6 month Contract - Banking Tier 1 Bank - Regulatory Reporting Team Role - Collibra Integration Engineer Duration - 6 months with very likely extension Location - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf office Rate - 415 per day (inside IR35) Tasks Administer and maintain the Collibra platform from an IT engineering perspective, including configuration, health monitoring, troubleshooting, and performance management across EMEA environments. Configure, schedule, and manage integrations using DIP/CDQ, EDGE, and Lineage Harvester, ensuring consistent ingestion of metadata, schemas, and lineage from multiple data sources. Perform connectivity and prerequisite validation with Application teams, ETL teams, and DBAs, including driver installation, credential management, network/firewall requirements and technical onboarding for new data sources. Investigate and resolve incidents related to Collibra integrations, lineage ingestion, and platform availability; collaborate with infrastructure teams to address root causes and prevent reoccurrence. Ensure configuration consistency across environments (DEV/QA/PROD), maintaining runbooks, documentation, and standard operating procedures. Provide regular, clear updates on operational status, risks, and issues to Development Managers and stakeholders. Additional Tasks Support EMEA-wide Collibra platform stability by monitoring ingestion pipelines, schema drift, job failures, and performance degradation, ensuring reliable metadata and lineage availability Maintain technical documentation, including integration configurations, onboarding guides, troubleshooting logs and operational checklists Assist with access control operations, ensuring proper provisioning, least-privilege consistency, and audit-readiness for regulatory requirements Participate in technical testing for new features, patches, and platform improvements, raising risks or gaps early in collaboration with vendor support and internal IT teams. GCS is acting as an Employment Business in relation to this vacancy.
Manager - Disaster Recovery Testing Closing Date: 30/03/2026 at 23:59 Interviews will take place week commencing 06/04/2026 FTC until 30/04/2027 A bit about the role Working in close partnership with the Business Continuity Manager and the Head of Platforms & Infrastructure Engineering, the Disaster Recovery Specialist will play a critical role in strengthening Homes England's operational resilience. You will be joining a highly skilled and collaborative Digital and Risk community, committed to safeguarding mission-critical services and ensuring business continuity across the agency. This role will lead the development and implementation of a robust disaster recovery testing framework, providing assurance that Homes England's mission critical systems and infrastructure can be restored quickly and effectively following a disruption, minimising downtime, data loss and operational disruption. You will design, coordinate and embed quarterly disaster recovery tests, beginning with a critical system in Q1& Q2 2026/27, ensuring testing is structured, proportionate and aligned to government standards. You will work collaboratively with Digital, Business Continuity and Risk Management partners, as well as function owners and other key stakeholders. You will take a leading role in the design and execution of scenario-based exercises to validate DR & BC arrangements and managing risks identified through testing to drive continuous improvement. You will also produce clear reporting and executive-level papers, ensuring compliance with Government Cyber Security Policy 007 and evidencing controls for GovAssure. This is a rare opportunity to lay the foundations of a comprehensive disaster recovery testing approach within a fast-evolving national organisation with real social purpose. As Homes England modernises its technology estate and operating model, your work will ensure the agency can respond confidently to disruption and protect the services communities rely on. A bit about you You'll be comfortable leading the development and delivery of disaster recovery and business continuity testing within a complex organisation. With deep technical knowledge and practical experience of disaster recovery, risk management and business continuity you will confidently translate technical detail into clear, actionable insights for business stakeholders. Delivering resilience at this scale requires working at pace with confidence and influence. You will be resilient, organised and comfortable working with senior stakeholders across the wider business who have competing priorities. Your discussions will always be shaped by a strong understanding of operational impact, regulatory requirements and organisational risk. As an experienced disaster recovery professional, you will bring excellent written and verbal communication skills, strong stakeholder management capability and the ability to navigate complex challenges with sound judgement. You'll enjoy working collaboratively, leading scenario-based exercises and driving continuous improvement as threats, technologies and business needs evolve. If you also bring experience within the public sector, familiarity with government digital standards, or professional accreditation such as BCI or DRII membership, that would be highly advantageous. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. We're a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
18/03/2026
Full time
Manager - Disaster Recovery Testing Closing Date: 30/03/2026 at 23:59 Interviews will take place week commencing 06/04/2026 FTC until 30/04/2027 A bit about the role Working in close partnership with the Business Continuity Manager and the Head of Platforms & Infrastructure Engineering, the Disaster Recovery Specialist will play a critical role in strengthening Homes England's operational resilience. You will be joining a highly skilled and collaborative Digital and Risk community, committed to safeguarding mission-critical services and ensuring business continuity across the agency. This role will lead the development and implementation of a robust disaster recovery testing framework, providing assurance that Homes England's mission critical systems and infrastructure can be restored quickly and effectively following a disruption, minimising downtime, data loss and operational disruption. You will design, coordinate and embed quarterly disaster recovery tests, beginning with a critical system in Q1& Q2 2026/27, ensuring testing is structured, proportionate and aligned to government standards. You will work collaboratively with Digital, Business Continuity and Risk Management partners, as well as function owners and other key stakeholders. You will take a leading role in the design and execution of scenario-based exercises to validate DR & BC arrangements and managing risks identified through testing to drive continuous improvement. You will also produce clear reporting and executive-level papers, ensuring compliance with Government Cyber Security Policy 007 and evidencing controls for GovAssure. This is a rare opportunity to lay the foundations of a comprehensive disaster recovery testing approach within a fast-evolving national organisation with real social purpose. As Homes England modernises its technology estate and operating model, your work will ensure the agency can respond confidently to disruption and protect the services communities rely on. A bit about you You'll be comfortable leading the development and delivery of disaster recovery and business continuity testing within a complex organisation. With deep technical knowledge and practical experience of disaster recovery, risk management and business continuity you will confidently translate technical detail into clear, actionable insights for business stakeholders. Delivering resilience at this scale requires working at pace with confidence and influence. You will be resilient, organised and comfortable working with senior stakeholders across the wider business who have competing priorities. Your discussions will always be shaped by a strong understanding of operational impact, regulatory requirements and organisational risk. As an experienced disaster recovery professional, you will bring excellent written and verbal communication skills, strong stakeholder management capability and the ability to navigate complex challenges with sound judgement. You'll enjoy working collaboratively, leading scenario-based exercises and driving continuous improvement as threats, technologies and business needs evolve. If you also bring experience within the public sector, familiarity with government digital standards, or professional accreditation such as BCI or DRII membership, that would be highly advantageous. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. We're a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Collibra Integration Engineer Role - Hybrid / Canary Wharf - 6 month Contract - Banking Tier 1 Bank - Regulatory Reporting Team Role - Collibra Integration Engineer Duration - 6 months with very likely extension Location - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf office Rate - 415 per day (inside IR35) Tasks Administer and maintain the Collibra platform from an IT engineering perspective, including configuration, health monitoring, troubleshooting, and performance management across EMEA environments. Configure, schedule, and manage integrations using DIP/CDQ, EDGE, and Lineage Harvester, ensuring consistent ingestion of metadata, schemas, and lineage from multiple data sources. Perform connectivity and prerequisite validation with Application teams, ETL teams, and DBAs, including driver installation, credential management, network/firewall requirements and technical onboarding for new data sources. Investigate and resolve incidents related to Collibra integrations, lineage ingestion, and platform availability; collaborate with infrastructure teams to address root causes and prevent reoccurrence. Ensure configuration consistency across environments (DEV/QA/PROD), maintaining runbooks, documentation, and standard operating procedures. Provide regular, clear updates on operational status, risks, and issues to Development Managers and stakeholders. Additional Tasks Support EMEA-wide Collibra platform stability by monitoring ingestion pipelines, schema drift, job failures, and performance degradation, ensuring reliable metadata and lineage availability Maintain technical documentation, including integration configurations, onboarding guides, troubleshooting logs and operational checklists Assist with access control operations, ensuring proper provisioning, least-privilege consistency, and audit-readiness for regulatory requirements Participate in technical testing for new features, patches, and platform improvements, raising risks or gaps early in collaboration with vendor support and internal IT teams. GCS is acting as an Employment Business in relation to this vacancy.
18/03/2026
Contractor
Collibra Integration Engineer Role - Hybrid / Canary Wharf - 6 month Contract - Banking Tier 1 Bank - Regulatory Reporting Team Role - Collibra Integration Engineer Duration - 6 months with very likely extension Location - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf office Rate - 415 per day (inside IR35) Tasks Administer and maintain the Collibra platform from an IT engineering perspective, including configuration, health monitoring, troubleshooting, and performance management across EMEA environments. Configure, schedule, and manage integrations using DIP/CDQ, EDGE, and Lineage Harvester, ensuring consistent ingestion of metadata, schemas, and lineage from multiple data sources. Perform connectivity and prerequisite validation with Application teams, ETL teams, and DBAs, including driver installation, credential management, network/firewall requirements and technical onboarding for new data sources. Investigate and resolve incidents related to Collibra integrations, lineage ingestion, and platform availability; collaborate with infrastructure teams to address root causes and prevent reoccurrence. Ensure configuration consistency across environments (DEV/QA/PROD), maintaining runbooks, documentation, and standard operating procedures. Provide regular, clear updates on operational status, risks, and issues to Development Managers and stakeholders. Additional Tasks Support EMEA-wide Collibra platform stability by monitoring ingestion pipelines, schema drift, job failures, and performance degradation, ensuring reliable metadata and lineage availability Maintain technical documentation, including integration configurations, onboarding guides, troubleshooting logs and operational checklists Assist with access control operations, ensuring proper provisioning, least-privilege consistency, and audit-readiness for regulatory requirements Participate in technical testing for new features, patches, and platform improvements, raising risks or gaps early in collaboration with vendor support and internal IT teams. GCS is acting as an Employment Business in relation to this vacancy.
Third-Party Cyber Risk Manager (Contract) Hybrid 6 months Minimum Start date April We are supporting a large UK enterprise organisation seeking a Third-Party Cyber Risk Manager to lead cyber assurance activities for suppliers and vendors. This role focuses on assessing cyber risk during supplier onboarding and contract renewals, ensuring appropriate security controls are in place before access to systems or data is granted. Key Responsibilities. Conduct cyber risk assessments for new and existing third-party suppliers Perform initial risk tiering based on services, data access, and system access Review supplier security documentation (e.g., ISO 27001, SOC reports) Liaise with suppliers and internal stakeholders to gather assurance evidence Provide risk recommendations and track remediation actions Ensure security requirements are embedded within supplier contracts Work closely with procurement, privacy, legal, and business teams Requirements. Experience in third-party cyber risk management or supplier assurance Strong understanding of cyber risk principles and security controls Experience working in large or complex organisations Strong stakeholder engagement skills Ability to work independently in a hybrid environment If you're looking to add a highly regarded company to your CV, whilst working on a new project - get in touch or APPLY NOW!
18/03/2026
Contractor
Third-Party Cyber Risk Manager (Contract) Hybrid 6 months Minimum Start date April We are supporting a large UK enterprise organisation seeking a Third-Party Cyber Risk Manager to lead cyber assurance activities for suppliers and vendors. This role focuses on assessing cyber risk during supplier onboarding and contract renewals, ensuring appropriate security controls are in place before access to systems or data is granted. Key Responsibilities. Conduct cyber risk assessments for new and existing third-party suppliers Perform initial risk tiering based on services, data access, and system access Review supplier security documentation (e.g., ISO 27001, SOC reports) Liaise with suppliers and internal stakeholders to gather assurance evidence Provide risk recommendations and track remediation actions Ensure security requirements are embedded within supplier contracts Work closely with procurement, privacy, legal, and business teams Requirements. Experience in third-party cyber risk management or supplier assurance Strong understanding of cyber risk principles and security controls Experience working in large or complex organisations Strong stakeholder engagement skills Ability to work independently in a hybrid environment If you're looking to add a highly regarded company to your CV, whilst working on a new project - get in touch or APPLY NOW!
Cyber Risk Manager (Contract) Hybrid 6 months Minimum Start Date April We are supporting a large enterprise organisation seeking a Cyber Risk Manager to manage internal cyber risks across business and technology functions. This role will focus on identifying, assessing, and tracking cyber risks, ensuring appropriate ownership and mitigation plans are in place. Key Responsibilities Identify and assess cyber risks across projects and operational areas Maintain the cyber risk register and ensure risks are properly documented Define risk ownership and treatment plans Track progress of mitigation actions Support governance reporting and risk reviews Engage with stakeholders across IT, security, and the wider business Requirements Experience in cyber risk management within large organisations Strong understanding of risk assessment and treatment processes Ability to communicate risks clearly to technical and non-technical stakeholders Comfortable working with senior stakeholders Self-starter able to operate with minimal supervision If you're looking to add a highly regarded company to your CV, whilst working on a new project - get in touch or APPLY NOW!
18/03/2026
Contractor
Cyber Risk Manager (Contract) Hybrid 6 months Minimum Start Date April We are supporting a large enterprise organisation seeking a Cyber Risk Manager to manage internal cyber risks across business and technology functions. This role will focus on identifying, assessing, and tracking cyber risks, ensuring appropriate ownership and mitigation plans are in place. Key Responsibilities Identify and assess cyber risks across projects and operational areas Maintain the cyber risk register and ensure risks are properly documented Define risk ownership and treatment plans Track progress of mitigation actions Support governance reporting and risk reviews Engage with stakeholders across IT, security, and the wider business Requirements Experience in cyber risk management within large organisations Strong understanding of risk assessment and treatment processes Ability to communicate risks clearly to technical and non-technical stakeholders Comfortable working with senior stakeholders Self-starter able to operate with minimal supervision If you're looking to add a highly regarded company to your CV, whilst working on a new project - get in touch or APPLY NOW!
. Business Development Manager - Facilities Management Thames Valley and London £55,000 - £70,000 basic salary plus uncapped bonus scheme Berkshire based business Company Overview Our client is a single source provider of workplace solutions, providing Moves, dilapidations, Design and build and small works services as well as Facilities Management Facilities management: Delivering tailored hard and soft FM solutions across a diverse portfolio of commercial, industrial, and public sector sites. Their focus is on quality, innovation, sustainability, and exceptional client service. They are looking for an experienced Sales development Manager to lead their FM team, drive performance, and help grow our service offering. Values driven: This is a value driven business and successful candidates should be able to demonstrate the following values: Getting stuff done Going the extra mile Building relationships Enthusiasm Job Purpose We are seeking a highly motivated and commercially driven Sales Professional to grow our clients Facilities Management division. The successful candidate will be responsible for identifying new business opportunities, managing the full sales cycle, and securing profitable FM contracts through accurate costing, tender submissions, and negotiated agreements. This role requires a driven, hungry, self-motivated individual with proven experience in Facilities Management sales, strong financial awareness, and the ability to price, estimate, and bid confidently. Key Responsibilities: Business Development & Sales: Proactively identify, target, and secure new Facilities Management contracts across public and private sectors Develop and maintain a strong sales pipeline, converting opportunities into long-term contracted revenue Build and maintain strong relationships with clients, consultants, and key stakeholders Represent the company professionally at client meetings, presentations, and networking events Tendering & Bids: Lead the end-to-end tender and bid process, including PQQs, ITTs, and framework submissions Work closely with operational and finance teams to develop competitive, compliant, and profitable bids Analyse tender requirements and produce compelling commercial and technical responses Costing & Commercial Management: Accurately estimate service delivery costs for hard and soft FM contracts Prepare pricing models for contracted revenue, ensuring margin targets are achieved Understand risk, mobilisation costs, TUPE implications, and long-term contract performance Support contract negotiations and commercial reviews Client Engagement: Deliver persuasive presentations and proposals Negotiate terms, pricing, and contract structures Act as a trusted advisor, understanding client pain points and offering tailored solutions Skills & Experience Required Essential: Proven track record in Facilities Management sales or business development Strong experience in tendering, bidding, and pricing FM contracts Demonstrable ability to estimate costs and forecast contracted revenue Excellent commercial awareness and numerical competence Strong negotiation and closing skills Self-starter mentality with a hungry, results-driven attitude Excellent communication and stakeholder management skills Desirable: Experience selling hard FM, soft FM, or integrated FM services Knowledge of public sector procurement frameworks Understanding of TUPE and long-term FM contract structures Personal Attributes: Highly motivated and target-driven Resilient, tenacious, and competitive Commercially minded with attention to detail Confident working autonomously while collaborating with internal teams Comfortable operating in a fast-paced, performance-focused environment What they offer: Competitive base salary with uncapped commission/bonus structure Private Healthcare Opportunity to play a key role in the growth of a developing FM division Supportive leadership with autonomy to make an impact Clear progression opportunities based on performance 25 days holiday Per annum (+ birthday) rising to 30(+1) after 5 years If this sounds like the opportunity you have been looking for, please call Kate on (phone number removed) or email us your CV. We look forward to hearing from you
17/03/2026
Full time
. Business Development Manager - Facilities Management Thames Valley and London £55,000 - £70,000 basic salary plus uncapped bonus scheme Berkshire based business Company Overview Our client is a single source provider of workplace solutions, providing Moves, dilapidations, Design and build and small works services as well as Facilities Management Facilities management: Delivering tailored hard and soft FM solutions across a diverse portfolio of commercial, industrial, and public sector sites. Their focus is on quality, innovation, sustainability, and exceptional client service. They are looking for an experienced Sales development Manager to lead their FM team, drive performance, and help grow our service offering. Values driven: This is a value driven business and successful candidates should be able to demonstrate the following values: Getting stuff done Going the extra mile Building relationships Enthusiasm Job Purpose We are seeking a highly motivated and commercially driven Sales Professional to grow our clients Facilities Management division. The successful candidate will be responsible for identifying new business opportunities, managing the full sales cycle, and securing profitable FM contracts through accurate costing, tender submissions, and negotiated agreements. This role requires a driven, hungry, self-motivated individual with proven experience in Facilities Management sales, strong financial awareness, and the ability to price, estimate, and bid confidently. Key Responsibilities: Business Development & Sales: Proactively identify, target, and secure new Facilities Management contracts across public and private sectors Develop and maintain a strong sales pipeline, converting opportunities into long-term contracted revenue Build and maintain strong relationships with clients, consultants, and key stakeholders Represent the company professionally at client meetings, presentations, and networking events Tendering & Bids: Lead the end-to-end tender and bid process, including PQQs, ITTs, and framework submissions Work closely with operational and finance teams to develop competitive, compliant, and profitable bids Analyse tender requirements and produce compelling commercial and technical responses Costing & Commercial Management: Accurately estimate service delivery costs for hard and soft FM contracts Prepare pricing models for contracted revenue, ensuring margin targets are achieved Understand risk, mobilisation costs, TUPE implications, and long-term contract performance Support contract negotiations and commercial reviews Client Engagement: Deliver persuasive presentations and proposals Negotiate terms, pricing, and contract structures Act as a trusted advisor, understanding client pain points and offering tailored solutions Skills & Experience Required Essential: Proven track record in Facilities Management sales or business development Strong experience in tendering, bidding, and pricing FM contracts Demonstrable ability to estimate costs and forecast contracted revenue Excellent commercial awareness and numerical competence Strong negotiation and closing skills Self-starter mentality with a hungry, results-driven attitude Excellent communication and stakeholder management skills Desirable: Experience selling hard FM, soft FM, or integrated FM services Knowledge of public sector procurement frameworks Understanding of TUPE and long-term FM contract structures Personal Attributes: Highly motivated and target-driven Resilient, tenacious, and competitive Commercially minded with attention to detail Confident working autonomously while collaborating with internal teams Comfortable operating in a fast-paced, performance-focused environment What they offer: Competitive base salary with uncapped commission/bonus structure Private Healthcare Opportunity to play a key role in the growth of a developing FM division Supportive leadership with autonomy to make an impact Clear progression opportunities based on performance 25 days holiday Per annum (+ birthday) rising to 30(+1) after 5 years If this sounds like the opportunity you have been looking for, please call Kate on (phone number removed) or email us your CV. We look forward to hearing from you
Business Relationship Manager Reading - Hybrid working Perm role Connecting business priorities with technology delivery to enable MBNL's success. The Business Relationship Manager plays a critical role in ensuring that MBNL's technology delivery ecosystem is aligned with the needs and priorities of the business. Acting as the primary bridge between business stakeholders and technology teams. A key part of the role is shielding the business from unnecessary technical complexity. By understanding MBNL's technology roadmap, integration landscape, and delivery constraints, you'll translate technical realities into clear, outcome-focused language-enabling leaders to make informed decisions without needing deep technical expertise. Why this role matters: Technology delivery is fundamental to how MBNL evolves and supports its customers and shareholders. By bridging business and technology, the Business Relationship Manager helps drive clarity, focus, and successful change delivery across the organisation. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll be here to do: You'll act as the trusted interface between business teams and technology delivery partners-ensuring that change initiatives are clearly defined, well-governed, and successfully delivered. End-to-End Business Engagement Own the full lifecycle of business engagement across technology enhancements and change initiatives. Ensure requirements are clearly captured, validated, and prioritised in alignment with business goals. Maintain transparency across delivery by providing regular updates on progress, risks, and dependencies. Translating Technology for the Business Act as the interface between business stakeholders and technical delivery teams. Distil complex technology, integration, and data challenges into clear, outcome-focused narratives. Enable informed decision-making by translating technical realities into accessible business language. Scope Governance & Decision Support Run governance processes that manage scope, options appraisal, and decision-making. Present clear trade-offs that balance cost, capability, delivery timelines, and strategic priorities. Ensure stakeholders have the insight needed to make confident, informed decisions. Stakeholder Communication, Influence & Alignment Champion business priorities across MBNL and supplier delivery teams. Build strong relationships with business SMEs, enterprise architecture teams, and technology partners. Negotiate and influence delivery outcomes to ensure business needs are effectively represented. Steer business concepts through technical solution design in collaboration with supplier solution teams and internal experts. Reporting, Visibility & Performance Insight Track and interpret delivery performance metrics such as velocity, throughput, and capacity. Provide clear, business-friendly reporting that improves transparency and accountability. Continuous Improvement & Best Practice Adoption Identify opportunities to improve processes, communication, and delivery practices. Support the adoption of consistent, business-first ways of working across change initiatives. Contribute to strengthening collaboration between business and technology communities. Key challenges you'll tackle Bridging the gap between business priorities and complex technology delivery environments. Translating technical constraints and architecture into clear, business-relevant insights. Aligning multiple stakeholders across business, supplier, and technology teams. Managing scope, priorities, and expectations across competing demands. Who we're looking for You're a collaborative and commercially aware professional who thrives at the intersection of business and technology. You're comfortable navigating complex delivery environments and have the ability to translate technical detail into meaningful business outcomes. You'll have: Demonstrated expertise in technology solutions, with experience in requirements gathering and roadmap development. Strong understanding of business-to-technical translation, prioritisation, and backlog management. Experience interfacing between business SMEs, large enterprise architecture teams, and technical solution providers. Strong stakeholder management, influencing, and communication skills. The ability to present complex concepts in clear, accessible language for business audiences. Experience working in complex delivery environments involving multiple teams or partners. Bridging business vision and technology delivery to drive meaningful progress. Project People is acting as an Employment Agency in relation to this vacancy.
17/03/2026
Full time
Business Relationship Manager Reading - Hybrid working Perm role Connecting business priorities with technology delivery to enable MBNL's success. The Business Relationship Manager plays a critical role in ensuring that MBNL's technology delivery ecosystem is aligned with the needs and priorities of the business. Acting as the primary bridge between business stakeholders and technology teams. A key part of the role is shielding the business from unnecessary technical complexity. By understanding MBNL's technology roadmap, integration landscape, and delivery constraints, you'll translate technical realities into clear, outcome-focused language-enabling leaders to make informed decisions without needing deep technical expertise. Why this role matters: Technology delivery is fundamental to how MBNL evolves and supports its customers and shareholders. By bridging business and technology, the Business Relationship Manager helps drive clarity, focus, and successful change delivery across the organisation. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll be here to do: You'll act as the trusted interface between business teams and technology delivery partners-ensuring that change initiatives are clearly defined, well-governed, and successfully delivered. End-to-End Business Engagement Own the full lifecycle of business engagement across technology enhancements and change initiatives. Ensure requirements are clearly captured, validated, and prioritised in alignment with business goals. Maintain transparency across delivery by providing regular updates on progress, risks, and dependencies. Translating Technology for the Business Act as the interface between business stakeholders and technical delivery teams. Distil complex technology, integration, and data challenges into clear, outcome-focused narratives. Enable informed decision-making by translating technical realities into accessible business language. Scope Governance & Decision Support Run governance processes that manage scope, options appraisal, and decision-making. Present clear trade-offs that balance cost, capability, delivery timelines, and strategic priorities. Ensure stakeholders have the insight needed to make confident, informed decisions. Stakeholder Communication, Influence & Alignment Champion business priorities across MBNL and supplier delivery teams. Build strong relationships with business SMEs, enterprise architecture teams, and technology partners. Negotiate and influence delivery outcomes to ensure business needs are effectively represented. Steer business concepts through technical solution design in collaboration with supplier solution teams and internal experts. Reporting, Visibility & Performance Insight Track and interpret delivery performance metrics such as velocity, throughput, and capacity. Provide clear, business-friendly reporting that improves transparency and accountability. Continuous Improvement & Best Practice Adoption Identify opportunities to improve processes, communication, and delivery practices. Support the adoption of consistent, business-first ways of working across change initiatives. Contribute to strengthening collaboration between business and technology communities. Key challenges you'll tackle Bridging the gap between business priorities and complex technology delivery environments. Translating technical constraints and architecture into clear, business-relevant insights. Aligning multiple stakeholders across business, supplier, and technology teams. Managing scope, priorities, and expectations across competing demands. Who we're looking for You're a collaborative and commercially aware professional who thrives at the intersection of business and technology. You're comfortable navigating complex delivery environments and have the ability to translate technical detail into meaningful business outcomes. You'll have: Demonstrated expertise in technology solutions, with experience in requirements gathering and roadmap development. Strong understanding of business-to-technical translation, prioritisation, and backlog management. Experience interfacing between business SMEs, large enterprise architecture teams, and technical solution providers. Strong stakeholder management, influencing, and communication skills. The ability to present complex concepts in clear, accessible language for business audiences. Experience working in complex delivery environments involving multiple teams or partners. Bridging business vision and technology delivery to drive meaningful progress. Project People is acting as an Employment Agency in relation to this vacancy.
Job Title: QA Manager VP - Counterparty Credit Risk Location: London (3 days per week onsite) Contract: 12 months Working Pattern: Full Time Status: Inside IR35 Are you ready to take on a pivotal role in the world of Counterparty Credit Risk? Our client is looking for an experienced and dynamic QA Manager VP to lead testing activities in a fast-paced banking environment. If you possess strong expertise in QA processes and a keen understanding of Counterparty Credit Risk, we want to hear from you! We are seeking an experienced QA Manager / VP-level professional to join a high-profile, cross-region project in the credit risk domain. This is a senior, management-focused role overseeing end-to-end QA activities, ensuring quality delivery of critical banking systems, and coordinating across global teams. What We're Looking For: To thrive in this role, you should possess the following qualifications and skills: Proven experience as a QA Manager/ Test Manager in banking/financial services. Strong understanding of credit risk products, including counterparty credit risk, EAD, collateral, repos/reverse repos, and securities lending. End-to-end testing experience (SIT, UAT) and familiarity with Jira/X-ray. Experience in release management and providing QA sign-off. Strong stakeholder management skills with global teams. Agile methodology experience is essential. Experience with automation strategy is advantageous but hands-on testing is not required. What You'll Do: As the QA Manager VP, you will be at the forefront of shaping the testing landscape within the Counterparty Credit Risk domain. Your responsibilities will include: Defining and Implementing Test Strategies: Create a robust test strategy that aligns with our client's QA processes and governance standards. Building High-Performing QA Teams: Recruit, mentor, and develop a talented QA function, ensuring excellence in testing delivery. Enhancing QA Processes: Review and improve existing QA practises to foster a culture of continuous improvement. Stakeholder Collaboration: Work closely with business analysts, developers, and risk stakeholders to ensure comprehensive test coverage and effective communication. Governance and Compliance: Ensure all QA activities adhere to internal audit guidelines and regulatory requirements. Preferred Skills: Exposure to Counterparty Credit Risk concepts (EAD, PFE, MPE, collateral workflows). Understanding of banking SDLC/STLC governance and technology frameworks. Experience in Agile environments and large-scale transformation projects. Familiarity with automation frameworks (a bonus!). Why Join Us? This is an exciting opportunity to make a significant impact in a key area of our client's operations. You'll play a crucial role in ensuring the quality and reliability of testing within Counterparty Credit Risk. Ready to Make a Difference? If you're passionate about QA and have the skills to lead a team in a transformative environment, we'd love to hear from you! Apply now and be part of a vibrant organisation that values innovation and excellence. How to Apply: Please submit your CV and a cover letter detailing your relevant experience and why you're the perfect fit for this role. Let's embark on this journey together! Join our client and help shape the future of Counterparty Credit Risk testing. Your expertise is the key to unlocking success! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
17/03/2026
Contractor
Job Title: QA Manager VP - Counterparty Credit Risk Location: London (3 days per week onsite) Contract: 12 months Working Pattern: Full Time Status: Inside IR35 Are you ready to take on a pivotal role in the world of Counterparty Credit Risk? Our client is looking for an experienced and dynamic QA Manager VP to lead testing activities in a fast-paced banking environment. If you possess strong expertise in QA processes and a keen understanding of Counterparty Credit Risk, we want to hear from you! We are seeking an experienced QA Manager / VP-level professional to join a high-profile, cross-region project in the credit risk domain. This is a senior, management-focused role overseeing end-to-end QA activities, ensuring quality delivery of critical banking systems, and coordinating across global teams. What We're Looking For: To thrive in this role, you should possess the following qualifications and skills: Proven experience as a QA Manager/ Test Manager in banking/financial services. Strong understanding of credit risk products, including counterparty credit risk, EAD, collateral, repos/reverse repos, and securities lending. End-to-end testing experience (SIT, UAT) and familiarity with Jira/X-ray. Experience in release management and providing QA sign-off. Strong stakeholder management skills with global teams. Agile methodology experience is essential. Experience with automation strategy is advantageous but hands-on testing is not required. What You'll Do: As the QA Manager VP, you will be at the forefront of shaping the testing landscape within the Counterparty Credit Risk domain. Your responsibilities will include: Defining and Implementing Test Strategies: Create a robust test strategy that aligns with our client's QA processes and governance standards. Building High-Performing QA Teams: Recruit, mentor, and develop a talented QA function, ensuring excellence in testing delivery. Enhancing QA Processes: Review and improve existing QA practises to foster a culture of continuous improvement. Stakeholder Collaboration: Work closely with business analysts, developers, and risk stakeholders to ensure comprehensive test coverage and effective communication. Governance and Compliance: Ensure all QA activities adhere to internal audit guidelines and regulatory requirements. Preferred Skills: Exposure to Counterparty Credit Risk concepts (EAD, PFE, MPE, collateral workflows). Understanding of banking SDLC/STLC governance and technology frameworks. Experience in Agile environments and large-scale transformation projects. Familiarity with automation frameworks (a bonus!). Why Join Us? This is an exciting opportunity to make a significant impact in a key area of our client's operations. You'll play a crucial role in ensuring the quality and reliability of testing within Counterparty Credit Risk. Ready to Make a Difference? If you're passionate about QA and have the skills to lead a team in a transformative environment, we'd love to hear from you! Apply now and be part of a vibrant organisation that values innovation and excellence. How to Apply: Please submit your CV and a cover letter detailing your relevant experience and why you're the perfect fit for this role. Let's embark on this journey together! Join our client and help shape the future of Counterparty Credit Risk testing. Your expertise is the key to unlocking success! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Business Relationship Manager (Deployment / Business Change) - NHS Digital Programme Contract: 12 months Rate: 450 per day (Inside IR35) Location: UK (Remote adhoc days Leeds, Manchester, or London) This role sits within a large-scale NHS digital transformation programme delivered via a leading consultancy partner. The programme focuses on deploying new digital services across healthcare organisations, improving how systems are adopted in practice, and ensuring successful rollout across multiple sites and stakeholder groups. The work involves coordinating implementation activities, supporting organisational change, and ensuring that digital solutions are effectively embedded into operational environments. The Role As a Business Relationship Manager with a focus on deployment and business change, you will play a critical role in ensuring the successful rollout and adoption of digital services across the programme. You will act as the bridge between delivery teams and operational stakeholders, supporting implementation, managing change, and ensuring that solutions are adopted effectively within real-world settings. Key Responsibilities Act as the key interface between delivery teams and operational stakeholders during deployment Support rollout of digital services across multiple organisations or sites Drive stakeholder engagement and ensure readiness for implementation Facilitate workshops, training sessions, and onboarding activities Identify and manage change impacts across business areas Support communication plans and stakeholder updates Monitor adoption, gather feedback, and drive continuous improvement Manage risks, issues, and dependencies related to deployment and change Required Experience Proven experience in Business Relationship Management, Deployment, or Business Change roles Strong experience delivering change within NHS or public sector environments Experience supporting large-scale system rollouts or transformations Excellent stakeholder engagement and communication skills Experience working in Agile or digital delivery environments Ability to operate across both strategic and operational levels Experience working with consultancy delivery partners Background in service rollout, implementation, or transformation programmes Familiarity with healthcare systems or operational environments Experience supporting training, onboarding, or adoption initiatives Apply now
17/03/2026
Contractor
Business Relationship Manager (Deployment / Business Change) - NHS Digital Programme Contract: 12 months Rate: 450 per day (Inside IR35) Location: UK (Remote adhoc days Leeds, Manchester, or London) This role sits within a large-scale NHS digital transformation programme delivered via a leading consultancy partner. The programme focuses on deploying new digital services across healthcare organisations, improving how systems are adopted in practice, and ensuring successful rollout across multiple sites and stakeholder groups. The work involves coordinating implementation activities, supporting organisational change, and ensuring that digital solutions are effectively embedded into operational environments. The Role As a Business Relationship Manager with a focus on deployment and business change, you will play a critical role in ensuring the successful rollout and adoption of digital services across the programme. You will act as the bridge between delivery teams and operational stakeholders, supporting implementation, managing change, and ensuring that solutions are adopted effectively within real-world settings. Key Responsibilities Act as the key interface between delivery teams and operational stakeholders during deployment Support rollout of digital services across multiple organisations or sites Drive stakeholder engagement and ensure readiness for implementation Facilitate workshops, training sessions, and onboarding activities Identify and manage change impacts across business areas Support communication plans and stakeholder updates Monitor adoption, gather feedback, and drive continuous improvement Manage risks, issues, and dependencies related to deployment and change Required Experience Proven experience in Business Relationship Management, Deployment, or Business Change roles Strong experience delivering change within NHS or public sector environments Experience supporting large-scale system rollouts or transformations Excellent stakeholder engagement and communication skills Experience working in Agile or digital delivery environments Ability to operate across both strategic and operational levels Experience working with consultancy delivery partners Background in service rollout, implementation, or transformation programmes Familiarity with healthcare systems or operational environments Experience supporting training, onboarding, or adoption initiatives Apply now
We re supporting a global technology driven organisation on a strategically critical GenAI programme and are looking for an experienced Project Manager to provide interim leadership during a period of transition. This is a high impact role driving the second phase of a major AI platform initiative, strengthening shared capabilities, improving scalability, and enabling faster delivery of AI powered products used worldwide. If you thrive in complex environments, enjoy orchestrating cross functional delivery, and want to contribute to a programme shaping the future of AI enabled research, this is an opportunity worth exploring. You ll take ownership of delivering Phase 2 of a multi workstream GenAI platform programme. Phase 1 delivered several AI powered products at pace; Phase 2 now focuses on building the robust, reusable foundations that will support long term innovation and cost efficient scaling. You ll be responsible for coordinating engineering, data science, architecture, product, and business teams to deliver measurable outcomes across areas such as: Evolution of agentic frameworks Machine to machine communication capabilities Evaluation tooling and automated rating frameworks Observability, governance, and cost tracking dashboards AI ready content ingestion and search quality improvements Platform scaling and onboarding of additional data products This is a delivery critical role with visibility at senior levels and a clear mandate to drive clarity, alignment, and momentum. We re looking for someone who brings: Proven experience delivering large scale platform, AI/ML, or data heavy technology programmes. A proactive, risk aware mindset with the ability to navigate ambiguity and drive clarity. Strong stakeholder management skills and the ability to influence at all levels. Excellent communication skills, balancing technical depth with executive level reporting. Experience translating strategy into actionable delivery plans. Strong analytical, problem solving, and strategic thinking capabilities. Solid grounding in Agile, Lean, or SAFe delivery methods. Familiarity with tools such as Jira, Confluence, or MS Project. Experience in research, publishing, information services, or similar environments is a bonus. If you re a seasoned Project Manager who thrives in complex, fast moving environments and want to contribute to a programme with real societal impact, we d love to speak with you.
17/03/2026
Contractor
We re supporting a global technology driven organisation on a strategically critical GenAI programme and are looking for an experienced Project Manager to provide interim leadership during a period of transition. This is a high impact role driving the second phase of a major AI platform initiative, strengthening shared capabilities, improving scalability, and enabling faster delivery of AI powered products used worldwide. If you thrive in complex environments, enjoy orchestrating cross functional delivery, and want to contribute to a programme shaping the future of AI enabled research, this is an opportunity worth exploring. You ll take ownership of delivering Phase 2 of a multi workstream GenAI platform programme. Phase 1 delivered several AI powered products at pace; Phase 2 now focuses on building the robust, reusable foundations that will support long term innovation and cost efficient scaling. You ll be responsible for coordinating engineering, data science, architecture, product, and business teams to deliver measurable outcomes across areas such as: Evolution of agentic frameworks Machine to machine communication capabilities Evaluation tooling and automated rating frameworks Observability, governance, and cost tracking dashboards AI ready content ingestion and search quality improvements Platform scaling and onboarding of additional data products This is a delivery critical role with visibility at senior levels and a clear mandate to drive clarity, alignment, and momentum. We re looking for someone who brings: Proven experience delivering large scale platform, AI/ML, or data heavy technology programmes. A proactive, risk aware mindset with the ability to navigate ambiguity and drive clarity. Strong stakeholder management skills and the ability to influence at all levels. Excellent communication skills, balancing technical depth with executive level reporting. Experience translating strategy into actionable delivery plans. Strong analytical, problem solving, and strategic thinking capabilities. Solid grounding in Agile, Lean, or SAFe delivery methods. Familiarity with tools such as Jira, Confluence, or MS Project. Experience in research, publishing, information services, or similar environments is a bonus. If you re a seasoned Project Manager who thrives in complex, fast moving environments and want to contribute to a programme with real societal impact, we d love to speak with you.
Job Title: SC Cleared Programme Manager Location: Farnborough Duration: 3 months with possible 3 month additional extension Rate: Up to 849 per day via an approved umbrella company Must be willing and eligible to go through the SC Clearance process Our Client, a leading organisation in the defence and technology sector, is hiring for a reputable client to lead complex programmes within their IT division. What you'll be doing: Fully accountable for delivering programme vision, objectives, and benefits on time, within scope, and budget. Lead and motivate Project Managers, ensuring safe working practices and effective collaboration across teams. Develop and oversee integrated plans, resource capacity, and dependency management to achieve desired outcomes. Manage budgets, costs, and proactively identify opportunities for savings while controlling risks and issues at programme level. Conduct performance reviews, challenge project teams, and ensure governance and assurance processes are followed. Engage stakeholders internally and externally, building strong relationships and ensuring customer expectations are met. Lead commercial discussions, manage change control, and ensure quality standards are maintained. Support business development efforts by strengthening customer relationships and identifying new opportunities. What you'll bring: Recognised programme management qualification (e.g., MSP, PgMP, APM PMQ, or equivalent). Extensive experience leading large, complex programmes, ideally within defence or IT sectors. Proven ability to manage budgets, risks, and stakeholder engagement effectively. Strong leadership skills with the ability to inspire teams and drive high-performance culture. Proficiency with project management tools such as Microsoft Project and SAP. Excellent organisational skills, with a strategic mindset and problem-solving capabilities. Demonstrated experience in governance, assurance, and quality management. Join our client's team in Farnborough and play a pivotal role in delivering high-stakes programmes that make a real impact. If you are a proactive leader with a passion for programme delivery and security clearance, we want to hear from you!
17/03/2026
Contractor
Job Title: SC Cleared Programme Manager Location: Farnborough Duration: 3 months with possible 3 month additional extension Rate: Up to 849 per day via an approved umbrella company Must be willing and eligible to go through the SC Clearance process Our Client, a leading organisation in the defence and technology sector, is hiring for a reputable client to lead complex programmes within their IT division. What you'll be doing: Fully accountable for delivering programme vision, objectives, and benefits on time, within scope, and budget. Lead and motivate Project Managers, ensuring safe working practices and effective collaboration across teams. Develop and oversee integrated plans, resource capacity, and dependency management to achieve desired outcomes. Manage budgets, costs, and proactively identify opportunities for savings while controlling risks and issues at programme level. Conduct performance reviews, challenge project teams, and ensure governance and assurance processes are followed. Engage stakeholders internally and externally, building strong relationships and ensuring customer expectations are met. Lead commercial discussions, manage change control, and ensure quality standards are maintained. Support business development efforts by strengthening customer relationships and identifying new opportunities. What you'll bring: Recognised programme management qualification (e.g., MSP, PgMP, APM PMQ, or equivalent). Extensive experience leading large, complex programmes, ideally within defence or IT sectors. Proven ability to manage budgets, risks, and stakeholder engagement effectively. Strong leadership skills with the ability to inspire teams and drive high-performance culture. Proficiency with project management tools such as Microsoft Project and SAP. Excellent organisational skills, with a strategic mindset and problem-solving capabilities. Demonstrated experience in governance, assurance, and quality management. Join our client's team in Farnborough and play a pivotal role in delivering high-stakes programmes that make a real impact. If you are a proactive leader with a passion for programme delivery and security clearance, we want to hear from you!
First Military Recruitment Ltd
Watford, Hertfordshire
MS667 - Back Office Service Manager Location: Watford Salary: £70,000 - £80,000 per annum + package Overview: First Military Recruitment are currently seeking a Back Office Service Manager on behalf of one of our clients. You will be responsible for the end-to-end management, delivery and continual improvement of IT services supporting back office business functions. This includes oversight of infrastructure, hosting, networks and core enterprise technologies in a primarily outsourced, multi-vendor environment. You will ensure that these foundational services deliver measurable business outcomes and value enabling stability, performance and scalability across the enterprise. Although often not directly visible to end users, these services are critical to the success of business-facing IT operations. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: You will be responsible for the delivery and management of the following back office IT services: Management of user access, permissions and data security for shared drives and core systems. Lifecycle management and operational support for enterprise applications, including Microsoft 365 (evergreen) and other COTS platforms. Oversight of servers, networks, storage, databases and active directory services. Management of on-premises, private and public cloud hosting environments, ensuring resilience, scalability and security. Operational alignment with cyber security for controls, tools and compliance requirements. Planning, setup, change management, ramp-down, decommissioning and archiving of site-based infrastructure. Maintain accurate and up-to-date records in the service catalogue and CMDB, ensuring visibility of service scope, ownership and dependencies. Align service delivery with business goals, demonstrating measurable outcomes such as improved stability, cost efficiency or risk reduction. Conduct quarterly value reviews with stakeholders to evidence business impact and drive continuous improvement. Benchmark services and costs against market standards to ensure efficiency and value for money. Apply SIAM principles to coordinate internal teams, global IT and external suppliers under a unified governance model. Conduct structured service reviews, presenting performance insights and agreed improvement plans. Drive operational excellence by implementing ITIL aligned best practices across incident, problem and change management. Ensure adherence to IT policies, cybersecurity standards and relevant regulatory requirements. Manage risks associated with back office services, maintaining audit readiness and operational resilience. Oversee the transition and introduction of new or changed services, ensuring stability and minimal disruption. Work closely with other Service Managers to align processes and deliver a consistent IT service experience across all domains. Partner with Product Management, Architecture and Vendor & Contract Management to ensure strategic alignment and effective resource use. Promote a culture of accountability, service ownership and customer focus across teams and suppliers. Skills and Qualifications: Demonstrable experience in service management and delivery of IT infrastructure services (e.g., servers, storage, networks, databases, hosting, active directory and data centres). Experience managing IT services in a multi-vendor, outsourced environment. Experience supporting key applications (Microsoft 365). Strong stakeholder management and relationship-building skills. Experience with ITIL and SIAM methodologies. Experience in incident, problem and change management. Experience managing budgets and cost allocation. Business-focused, service-driven mindset. Familiarity with back office business processes and systems. Excellent communication and presentation skills. Ability to produce high-quality documentation and reporting. Self-motivated, results-oriented, able to work independently and in teams. IT service management (ITIL, SIAM). Competent in incident, problem and change management. Stakeholder engagement and communication. Service portfolio and catalogue management. Budget and financial management. Vendor management. Process improvement and governance. Business analysis and requirements gathering. Technical knowledge of infrastructure and hosting. Security clearance may be required. Willingness to work flexibly, including outside normal working hours if required. Willingness to travel to other locations, suppliers or vendors as needed.
17/03/2026
Full time
MS667 - Back Office Service Manager Location: Watford Salary: £70,000 - £80,000 per annum + package Overview: First Military Recruitment are currently seeking a Back Office Service Manager on behalf of one of our clients. You will be responsible for the end-to-end management, delivery and continual improvement of IT services supporting back office business functions. This includes oversight of infrastructure, hosting, networks and core enterprise technologies in a primarily outsourced, multi-vendor environment. You will ensure that these foundational services deliver measurable business outcomes and value enabling stability, performance and scalability across the enterprise. Although often not directly visible to end users, these services are critical to the success of business-facing IT operations. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: You will be responsible for the delivery and management of the following back office IT services: Management of user access, permissions and data security for shared drives and core systems. Lifecycle management and operational support for enterprise applications, including Microsoft 365 (evergreen) and other COTS platforms. Oversight of servers, networks, storage, databases and active directory services. Management of on-premises, private and public cloud hosting environments, ensuring resilience, scalability and security. Operational alignment with cyber security for controls, tools and compliance requirements. Planning, setup, change management, ramp-down, decommissioning and archiving of site-based infrastructure. Maintain accurate and up-to-date records in the service catalogue and CMDB, ensuring visibility of service scope, ownership and dependencies. Align service delivery with business goals, demonstrating measurable outcomes such as improved stability, cost efficiency or risk reduction. Conduct quarterly value reviews with stakeholders to evidence business impact and drive continuous improvement. Benchmark services and costs against market standards to ensure efficiency and value for money. Apply SIAM principles to coordinate internal teams, global IT and external suppliers under a unified governance model. Conduct structured service reviews, presenting performance insights and agreed improvement plans. Drive operational excellence by implementing ITIL aligned best practices across incident, problem and change management. Ensure adherence to IT policies, cybersecurity standards and relevant regulatory requirements. Manage risks associated with back office services, maintaining audit readiness and operational resilience. Oversee the transition and introduction of new or changed services, ensuring stability and minimal disruption. Work closely with other Service Managers to align processes and deliver a consistent IT service experience across all domains. Partner with Product Management, Architecture and Vendor & Contract Management to ensure strategic alignment and effective resource use. Promote a culture of accountability, service ownership and customer focus across teams and suppliers. Skills and Qualifications: Demonstrable experience in service management and delivery of IT infrastructure services (e.g., servers, storage, networks, databases, hosting, active directory and data centres). Experience managing IT services in a multi-vendor, outsourced environment. Experience supporting key applications (Microsoft 365). Strong stakeholder management and relationship-building skills. Experience with ITIL and SIAM methodologies. Experience in incident, problem and change management. Experience managing budgets and cost allocation. Business-focused, service-driven mindset. Familiarity with back office business processes and systems. Excellent communication and presentation skills. Ability to produce high-quality documentation and reporting. Self-motivated, results-oriented, able to work independently and in teams. IT service management (ITIL, SIAM). Competent in incident, problem and change management. Stakeholder engagement and communication. Service portfolio and catalogue management. Budget and financial management. Vendor management. Process improvement and governance. Business analysis and requirements gathering. Technical knowledge of infrastructure and hosting. Security clearance may be required. Willingness to work flexibly, including outside normal working hours if required. Willingness to travel to other locations, suppliers or vendors as needed.
Role: Security Consultant w ith Active SC Clearance Type: Contract (12 Months) Location: Bristol, UK Working Model: Hybrid (1 day in office per week) Payrate: 134 - 234 /day on PAYE .56 /day on Inside IR35 on Umbrella The Role: We are seeking a subject matter expert to advise clients on strengthening their cyber resilience. You will develop innovative security strategies, conduct vulnerability assessments, manage team decisions, and integrate security into cross-functional business processes. Requirements: Active SC Clearance. Advanced proficiency in Security Strategy & Planning. Desirable Skills: Advanced proficiency in Security Risk Assessment, Solution Development, Quality Assurance, Vulnerability Assessments, and Architecture Design. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
17/03/2026
Contractor
Role: Security Consultant w ith Active SC Clearance Type: Contract (12 Months) Location: Bristol, UK Working Model: Hybrid (1 day in office per week) Payrate: 134 - 234 /day on PAYE .56 /day on Inside IR35 on Umbrella The Role: We are seeking a subject matter expert to advise clients on strengthening their cyber resilience. You will develop innovative security strategies, conduct vulnerability assessments, manage team decisions, and integrate security into cross-functional business processes. Requirements: Active SC Clearance. Advanced proficiency in Security Strategy & Planning. Desirable Skills: Advanced proficiency in Security Risk Assessment, Solution Development, Quality Assurance, Vulnerability Assessments, and Architecture Design. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Role: Quality Assurance Engineer - Electronics Location: Hertfordshire Job Type: Hybrid, Perm, Flexi The opportunity Our client is looking for a Quality Assurance Engineer to join their Equipment Quality Assurance team supporting the development of electronic equipment. You will work closely with engineering teams and Product Assurance Managers to ensure high-quality, reliable products, minimise non-conformance, and support successful equipment delivery. As a Quality Assurance Engineer, you will: Develop and maintain equipment quality plans Ensure compliance with Electronic Engineering processes and procedures Plan and support product lifecycle reviews and manage resulting actions Lead and manage product non-conformances, including root cause analysis and reporting Investigate design and manufacturing defects Analyse quality data and present findings to senior stakeholders Identify and mitigate quality risks Support continuous improvement activities and internal audits Deliver quality-focused training to engineering teams As a Quality Assurance Engineer, you will bring: HNC/HND in Engineering or Quality Assurance (or equivalent experience) Proven experience in Quality Assurance Engineering, ideally within Electronic Engineering Knowledge of problem-solving tools such as 8D, RCA, or DMAIC Understanding of the product development lifecycle Strong analytical skills and confidence using Excel and SAP QM A proactive approach to continuous improvement Benefits Competitive salary / Annual bonus Competitive pension schem / Paid overtime available Up to 15 additional flexi-leave days / Flexible working options Enhanced parental leave policies Great site facilities Vetting: Please note that candidates must be eligible to obtain SC clearance and therefore hold British citizenship.
17/03/2026
Full time
Role: Quality Assurance Engineer - Electronics Location: Hertfordshire Job Type: Hybrid, Perm, Flexi The opportunity Our client is looking for a Quality Assurance Engineer to join their Equipment Quality Assurance team supporting the development of electronic equipment. You will work closely with engineering teams and Product Assurance Managers to ensure high-quality, reliable products, minimise non-conformance, and support successful equipment delivery. As a Quality Assurance Engineer, you will: Develop and maintain equipment quality plans Ensure compliance with Electronic Engineering processes and procedures Plan and support product lifecycle reviews and manage resulting actions Lead and manage product non-conformances, including root cause analysis and reporting Investigate design and manufacturing defects Analyse quality data and present findings to senior stakeholders Identify and mitigate quality risks Support continuous improvement activities and internal audits Deliver quality-focused training to engineering teams As a Quality Assurance Engineer, you will bring: HNC/HND in Engineering or Quality Assurance (or equivalent experience) Proven experience in Quality Assurance Engineering, ideally within Electronic Engineering Knowledge of problem-solving tools such as 8D, RCA, or DMAIC Understanding of the product development lifecycle Strong analytical skills and confidence using Excel and SAP QM A proactive approach to continuous improvement Benefits Competitive salary / Annual bonus Competitive pension schem / Paid overtime available Up to 15 additional flexi-leave days / Flexible working options Enhanced parental leave policies Great site facilities Vetting: Please note that candidates must be eligible to obtain SC clearance and therefore hold British citizenship.
We're looking for a commercially driven Senior New Business Development Manager to accelerate the growth of our client's Group Risk and Health portfolio. This is a key, senior commercial role for someone who knows the market inside out, thrives on winning new business, and can confidently lead client conversations from first contact to onboarding. What you'll be doing Driving new business across Group Risk & Health from PPC, inbound, and internal referral sources. Leading client conversations from SMEs to large corporates. Managing the full broking and negotiation process with insurers. Producing high-quality reports, proposals, and recommendations. Building strong relationships with prospects, partners, and insurers. Contributing to commercial strategy and improving conversion processes. What you'll need 5+ years' experience in Group Risk & Health broking with proven new business success. Strong technical knowledge across Group Life, GIP, CI, PMI, and market structures. Confident handling clients of all sizes. Excellent negotiation and insurer-facing skills. Strong written communication, including report and presentation creation. Collaborative approach to maximise referral flow. Cert CII or IF7 & GR1 (or equivalent). A proactive, commercial mindset with drive to grow a profitable book. What's on offer Hybrid working. Strong pipeline of inbound and internal leads. Supportive culture with access to Health, GI, and advisory teams. Real influence over how the new business function scales. Completely negotiable salary and uncapped bonus - they're ready to invest in the right person.
17/03/2026
Full time
We're looking for a commercially driven Senior New Business Development Manager to accelerate the growth of our client's Group Risk and Health portfolio. This is a key, senior commercial role for someone who knows the market inside out, thrives on winning new business, and can confidently lead client conversations from first contact to onboarding. What you'll be doing Driving new business across Group Risk & Health from PPC, inbound, and internal referral sources. Leading client conversations from SMEs to large corporates. Managing the full broking and negotiation process with insurers. Producing high-quality reports, proposals, and recommendations. Building strong relationships with prospects, partners, and insurers. Contributing to commercial strategy and improving conversion processes. What you'll need 5+ years' experience in Group Risk & Health broking with proven new business success. Strong technical knowledge across Group Life, GIP, CI, PMI, and market structures. Confident handling clients of all sizes. Excellent negotiation and insurer-facing skills. Strong written communication, including report and presentation creation. Collaborative approach to maximise referral flow. Cert CII or IF7 & GR1 (or equivalent). A proactive, commercial mindset with drive to grow a profitable book. What's on offer Hybrid working. Strong pipeline of inbound and internal leads. Supportive culture with access to Health, GI, and advisory teams. Real influence over how the new business function scales. Completely negotiable salary and uncapped bonus - they're ready to invest in the right person.
Location: Fully Remote (LATAM Time Zones) Contract: 2 Year Contract Day Rate Contract Language Requirement: Fluent Spanish & English We are partnering with a global organisation undergoing a large-scale Payroll Transformation Programme. As part of this strategic global initiative, they are seeking a LATAM Payroll Project Manager to lead a cluster of country implementations across the region. This role will sit within an established in-house payroll transformation team operating under a structured global governance framework. The successful candidate will execute the regional payroll strategy, support vendor transitions, drive system implementations, and ensure payroll compliance, controls, and data integrity across multiple LATAM countries. The organisation currently operates across a complex and fragmented payroll landscape, including enterprise platforms such as Workday in the US, larger legacy systems in Europe, and smaller localised solutions across various markets. The global transformation aims to: Standardise payroll processes globally Execute a new payroll operating model Consolidate and rationalise payroll vendors Support outsourcing for smaller markets Drive HR and payroll data clean-up initiatives Implement proper segregation of duties and controls Align payroll, HCM, and Time & Attendance solutions Strengthen compliance, reporting, and governance frameworks The LATAM Payroll Project Manager will lead regional execution aligned with global programme standards. Key Responsibilities Project & Programme Delivery Lead end-to-end payroll implementation projects across multiple LATAM countries Coordinate internal stakeholders and third-party vendors for successful delivery Ensure projects are delivered on time, within scope, and within budget Develop and maintain comprehensive project documentation (plans, RAID logs, status reporting) Track performance and escalate risks and issues through established governance Payroll Transformation & Implementation Execute payroll strategy and system implementations across the region Oversee payroll and HCM system reconciliation and data alignment Drive HR and payroll data clean-up initiatives Coordinate gathering and validation of local payroll and WFM requirements Support vendor selection processes and implementation phases Oversee vendor risk management reviews Controls, Compliance & Process Optimisation Implement global payroll procedures and segregation of duties matrices locally Partner with Finance to standardise workflows (banking, reporting, controls) Work with Internal Controls to embed global payroll controls into local processes Define and implement local Standard Operating Procedures (SOPs) Identify opportunities for process enhancements and system improvements Stakeholder & Governance Management Manage relationships with regional and global programme stakeholders Partner with Workstream Leads to ensure consistency across geographies Ensure resource allocation and alignment across functional teams Prepare training plans and support system security audits Provide structured reporting into the global payroll transformation leadership Required Experience 6+ years experience in payroll transformation and/or payroll project management Proven experience managing multi-country payroll implementations (LATAM essential) Strong payroll system implementation experience Experience working across multiple payroll vendor platforms HCM system knowledge (Workday preferred) Experience with payroll data migration and data clean-up initiatives Knowledge of Time & Attendance systems Strong understanding of payroll controls, governance, and segregation of duties Experience operating within structured PMO environments Skills & Competencies Fluent Spanish and English (mandatory) Strong stakeholder management skills across global teams Analytical and detail-oriented mindset Able to work independently within a remote structure Comfortable in governance-heavy environments Highly organised, accountable, and delivery-focused Proficient with Microsoft project tools Nice to have: Experience with ticketing systems such as ServiceNow Additional Information Fully remote role aligned to LATAM time zones (location flexible) Occasional onsite attendance welcome if geographically feasible Engagement via external payroll provider (day rate contract) Programme commitment through December 2027 Two-stage interview process with Payroll Transformation leadership
17/03/2026
Contractor
Location: Fully Remote (LATAM Time Zones) Contract: 2 Year Contract Day Rate Contract Language Requirement: Fluent Spanish & English We are partnering with a global organisation undergoing a large-scale Payroll Transformation Programme. As part of this strategic global initiative, they are seeking a LATAM Payroll Project Manager to lead a cluster of country implementations across the region. This role will sit within an established in-house payroll transformation team operating under a structured global governance framework. The successful candidate will execute the regional payroll strategy, support vendor transitions, drive system implementations, and ensure payroll compliance, controls, and data integrity across multiple LATAM countries. The organisation currently operates across a complex and fragmented payroll landscape, including enterprise platforms such as Workday in the US, larger legacy systems in Europe, and smaller localised solutions across various markets. The global transformation aims to: Standardise payroll processes globally Execute a new payroll operating model Consolidate and rationalise payroll vendors Support outsourcing for smaller markets Drive HR and payroll data clean-up initiatives Implement proper segregation of duties and controls Align payroll, HCM, and Time & Attendance solutions Strengthen compliance, reporting, and governance frameworks The LATAM Payroll Project Manager will lead regional execution aligned with global programme standards. Key Responsibilities Project & Programme Delivery Lead end-to-end payroll implementation projects across multiple LATAM countries Coordinate internal stakeholders and third-party vendors for successful delivery Ensure projects are delivered on time, within scope, and within budget Develop and maintain comprehensive project documentation (plans, RAID logs, status reporting) Track performance and escalate risks and issues through established governance Payroll Transformation & Implementation Execute payroll strategy and system implementations across the region Oversee payroll and HCM system reconciliation and data alignment Drive HR and payroll data clean-up initiatives Coordinate gathering and validation of local payroll and WFM requirements Support vendor selection processes and implementation phases Oversee vendor risk management reviews Controls, Compliance & Process Optimisation Implement global payroll procedures and segregation of duties matrices locally Partner with Finance to standardise workflows (banking, reporting, controls) Work with Internal Controls to embed global payroll controls into local processes Define and implement local Standard Operating Procedures (SOPs) Identify opportunities for process enhancements and system improvements Stakeholder & Governance Management Manage relationships with regional and global programme stakeholders Partner with Workstream Leads to ensure consistency across geographies Ensure resource allocation and alignment across functional teams Prepare training plans and support system security audits Provide structured reporting into the global payroll transformation leadership Required Experience 6+ years experience in payroll transformation and/or payroll project management Proven experience managing multi-country payroll implementations (LATAM essential) Strong payroll system implementation experience Experience working across multiple payroll vendor platforms HCM system knowledge (Workday preferred) Experience with payroll data migration and data clean-up initiatives Knowledge of Time & Attendance systems Strong understanding of payroll controls, governance, and segregation of duties Experience operating within structured PMO environments Skills & Competencies Fluent Spanish and English (mandatory) Strong stakeholder management skills across global teams Analytical and detail-oriented mindset Able to work independently within a remote structure Comfortable in governance-heavy environments Highly organised, accountable, and delivery-focused Proficient with Microsoft project tools Nice to have: Experience with ticketing systems such as ServiceNow Additional Information Fully remote role aligned to LATAM time zones (location flexible) Occasional onsite attendance welcome if geographically feasible Engagement via external payroll provider (day rate contract) Programme commitment through December 2027 Two-stage interview process with Payroll Transformation leadership
