Audio Visual (AV) Engineer Salary: up to 32,000 per annum Location: Durham or nearby Employment type: Permanent, full-time About the Opportunity: We are looking for a skilled Audio Visual (AV) Engineer to join a busy, growing team in the North East. This is a hands-on, Field-based Installation and Service Engineer role, ideal for someone who enjoys variety, working on different client sites, and solving technical challenges. Key Responsibilities: Install and support AV and digital signage equipment at client locations Diagnose and resolve technical issues with AV and IT systems Prepare and build equipment for installations Liaise professionally with clients on-site Complete installation and service reports accurately Follow all Health & Safety procedures Support the team with other tasks as required Working Area: Mainly North East England , with occasional travel to Yorkshire, East Midlands, and a small portion of Scotland Minimal travel to the main office in Manchester for training purposes Your Skills and Experience: Experience in AV, IT, or networking installation roles Strong technical installation skills Comfortable working independently across multiple sites Good organisation and communication skills Able to work at heights and use ladders safely Benefits: Company van and tools provided Opportunity to work in a supportive, close-knit team Permanent, full-time role with career development potential This is a great opportunity for an engineer who enjoys a hands-on role with variety, responsibility, and the chance to work across a wide regional area. To apply for the Audio Visual (AV) Engineer role, send your CV today, and we will review it and contact you immediately. We are a recruitment agency that specialises in projects and programmes.
31/03/2026
Full time
Audio Visual (AV) Engineer Salary: up to 32,000 per annum Location: Durham or nearby Employment type: Permanent, full-time About the Opportunity: We are looking for a skilled Audio Visual (AV) Engineer to join a busy, growing team in the North East. This is a hands-on, Field-based Installation and Service Engineer role, ideal for someone who enjoys variety, working on different client sites, and solving technical challenges. Key Responsibilities: Install and support AV and digital signage equipment at client locations Diagnose and resolve technical issues with AV and IT systems Prepare and build equipment for installations Liaise professionally with clients on-site Complete installation and service reports accurately Follow all Health & Safety procedures Support the team with other tasks as required Working Area: Mainly North East England , with occasional travel to Yorkshire, East Midlands, and a small portion of Scotland Minimal travel to the main office in Manchester for training purposes Your Skills and Experience: Experience in AV, IT, or networking installation roles Strong technical installation skills Comfortable working independently across multiple sites Good organisation and communication skills Able to work at heights and use ladders safely Benefits: Company van and tools provided Opportunity to work in a supportive, close-knit team Permanent, full-time role with career development potential This is a great opportunity for an engineer who enjoys a hands-on role with variety, responsibility, and the chance to work across a wide regional area. To apply for the Audio Visual (AV) Engineer role, send your CV today, and we will review it and contact you immediately. We are a recruitment agency that specialises in projects and programmes.
Audio Visual Engineer Location: London & South East Field Based Salary: £36,000 - £40,000 The Role: Carrying out the installation, basic commissioning and servicing of AV systems across the UK. Key Responsibilities Install a variety of AV equipment at client locations across the country Working on projects from 1st fix through to commissioning Traveling across the country to client sites (staying away between 1-4 nights a week) Mentor junior engineers and assist in their development Attend reactive service calls to troubleshoot technical issues Prepare equipment off-site prior to on-site installation Skills & Experience Experience working in the AV Industry, preferably in installation High attention to detail and problem solving Understanding of video distribution, audio processing, projection, and more Industry certifications desirable but not essential Full UK Driving Licence Must have off road parking at home (ie, driveway, garage) Happy with nationwide travel including nights away Package Salary £36K - £40K 25 days annual leave plus bank holidays Company van Fuel card Overtime rates Pension SER-IN
31/03/2026
Full time
Audio Visual Engineer Location: London & South East Field Based Salary: £36,000 - £40,000 The Role: Carrying out the installation, basic commissioning and servicing of AV systems across the UK. Key Responsibilities Install a variety of AV equipment at client locations across the country Working on projects from 1st fix through to commissioning Traveling across the country to client sites (staying away between 1-4 nights a week) Mentor junior engineers and assist in their development Attend reactive service calls to troubleshoot technical issues Prepare equipment off-site prior to on-site installation Skills & Experience Experience working in the AV Industry, preferably in installation High attention to detail and problem solving Understanding of video distribution, audio processing, projection, and more Industry certifications desirable but not essential Full UK Driving Licence Must have off road parking at home (ie, driveway, garage) Happy with nationwide travel including nights away Package Salary £36K - £40K 25 days annual leave plus bank holidays Company van Fuel card Overtime rates Pension SER-IN
Job Title: Senior Safety & Security Engineer Location:Newcastle Salary: Competitive Type: Permanent Sector: Public Sector Job Description As Senior Safety & Security Engineer you will be responsible for: Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. Provide on-site technical support and solutions to customers during both reactive and planned visits. Complete documentation in line with company standards. Work within strict H&S guidelines. Advise customers on the latest products and services to improve efficiency. Qualifications For development purposes the following knowledge, skills and experience are required. Skills : Good people management skills Technical expertise in predominant skillset area Competent admin skills with sound working knowledge of internal business system. Sound commercial awareness, knowledge of design and pricing of systems and upgrades Service oriented, but can interchange on Install related tasks when required Good verbal communicator Excellent team player and relationship builder Previous employment within a BAFE/ SSAIB/ NSI accredited company Valid CSCS/ECS Card IPAF/ PASMA/ Asbestos Awareness certification Recent/current electrical qualifications Knowledge of industry standard manufacturers preferred (Bosch, Dahau, Hikvision, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone) Preference given to candidates with proven Gallagher Access Control skills and knowledge Behaviours Can-do attitude and will to succeed Empathetic and supportive Best practice delivery focused Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector in Surrey, including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form .
31/03/2026
Full time
Job Title: Senior Safety & Security Engineer Location:Newcastle Salary: Competitive Type: Permanent Sector: Public Sector Job Description As Senior Safety & Security Engineer you will be responsible for: Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. Provide on-site technical support and solutions to customers during both reactive and planned visits. Complete documentation in line with company standards. Work within strict H&S guidelines. Advise customers on the latest products and services to improve efficiency. Qualifications For development purposes the following knowledge, skills and experience are required. Skills : Good people management skills Technical expertise in predominant skillset area Competent admin skills with sound working knowledge of internal business system. Sound commercial awareness, knowledge of design and pricing of systems and upgrades Service oriented, but can interchange on Install related tasks when required Good verbal communicator Excellent team player and relationship builder Previous employment within a BAFE/ SSAIB/ NSI accredited company Valid CSCS/ECS Card IPAF/ PASMA/ Asbestos Awareness certification Recent/current electrical qualifications Knowledge of industry standard manufacturers preferred (Bosch, Dahau, Hikvision, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone) Preference given to candidates with proven Gallagher Access Control skills and knowledge Behaviours Can-do attitude and will to succeed Empathetic and supportive Best practice delivery focused Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector in Surrey, including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form .
Audio Visual Engineer Location: Midlands Field Based Salary: £36,000 - £40,000 The Role: Carrying out the installation, basic commissioning and servicing of AV systems across the UK. Key Responsibilities Install a variety of AV equipment at client locations across the country Working on projects from 1st fix through to commissioning Traveling across the country to client sites (staying away between 1-4 nights a week) Mentor junior engineers and assist in their development Attend reactive service calls to troubleshoot technical issues Prepare equipment off-site prior to on-site installation Skills & Experience Experience working in the AV Industry, preferably in installation High attention to detail and problem solving Understanding of video distribution, audio processing, projection, and more Industry certifications desirable but not essential Full UK Driving Licence Must have off road parking at home (ie, driveway, garage) Happy with nationwide travel including nights away Package Salary £36K - £40K 25 days annual leave plus bank holidays Company van Fuel card Overtime rates Pension SER-IN
31/03/2026
Full time
Audio Visual Engineer Location: Midlands Field Based Salary: £36,000 - £40,000 The Role: Carrying out the installation, basic commissioning and servicing of AV systems across the UK. Key Responsibilities Install a variety of AV equipment at client locations across the country Working on projects from 1st fix through to commissioning Traveling across the country to client sites (staying away between 1-4 nights a week) Mentor junior engineers and assist in their development Attend reactive service calls to troubleshoot technical issues Prepare equipment off-site prior to on-site installation Skills & Experience Experience working in the AV Industry, preferably in installation High attention to detail and problem solving Understanding of video distribution, audio processing, projection, and more Industry certifications desirable but not essential Full UK Driving Licence Must have off road parking at home (ie, driveway, garage) Happy with nationwide travel including nights away Package Salary £36K - £40K 25 days annual leave plus bank holidays Company van Fuel card Overtime rates Pension SER-IN
Audio Visual Engineer Location: North UK (Newcastle, Carlisle, York) Field Based Salary: £36,000 - £40,000 The Role: Carrying out the installation, basic commissioning and servicing of AV systems across the UK. Key Responsibilities Install a variety of AV equipment at client locations across the country Working on projects from 1st fix through to commissioning Traveling across the country to client sites (staying away between 1-4 nights a week) Mentor junior engineers and assist in their development Attend reactive service calls to troubleshoot technical issues Prepare equipment off-site prior to on-site installation Skills & Experience Experience working in the AV Industry, preferably in installation High attention to detail and problem solving Understanding of video distribution, audio processing, projection, and more Industry certifications desirable but not essential Full UK Driving Licence Must have off road parking at home (ie, driveway, garage) Happy with nationwide travel including nights away Package Salary £36K - £40K 25 days annual leave plus bank holidays Company van Fuel card Overtime rates Pension SER-IN
31/03/2026
Full time
Audio Visual Engineer Location: North UK (Newcastle, Carlisle, York) Field Based Salary: £36,000 - £40,000 The Role: Carrying out the installation, basic commissioning and servicing of AV systems across the UK. Key Responsibilities Install a variety of AV equipment at client locations across the country Working on projects from 1st fix through to commissioning Traveling across the country to client sites (staying away between 1-4 nights a week) Mentor junior engineers and assist in their development Attend reactive service calls to troubleshoot technical issues Prepare equipment off-site prior to on-site installation Skills & Experience Experience working in the AV Industry, preferably in installation High attention to detail and problem solving Understanding of video distribution, audio processing, projection, and more Industry certifications desirable but not essential Full UK Driving Licence Must have off road parking at home (ie, driveway, garage) Happy with nationwide travel including nights away Package Salary £36K - £40K 25 days annual leave plus bank holidays Company van Fuel card Overtime rates Pension SER-IN
Job Title: Location: Preston Salary: Competitive Type: Permanent Sector: Public Sector Job Description Safety & Security Maintenance Engineer The Role We are looking for ambitious people who have previous experience in a trade or specialism and are looking for a new and exciting career in the Safety and Security industry. If you are looking for your next challenge, are keen to learn new skills & technologies, take pride in your work, and have previous skills on the tools , North wants to hear from you. Our Life Safety and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report to the Lead Supervisor Engineer and includes a structured personal development programme of mentored training linked to progression milestones with salary increments and the opportunity to learn on the job, working with experienced colleagues. Development through the Advance at North programme will incorporate CCTV, Access Control, Fire, and intruder systems, from basic cabling through installation to commissioning and provides a fast-track route to becoming a qualified Safety and Security engineer. Key Duties & Responsibilities Develop skills and understanding of life safety and security systems through instructor lead face to face and online training, and in house training systems. Assist senior engineers with survey, configuration, installation, commissioning, and servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems. Assist senior engineers with Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Develop an understanding of site plans, to allow installs to take part based on site survey documentation. Complete documentation in line with company standards. Work within strict H&S guidelines. Develop knowledge and build experience to enable the post holder to advise customers on the latest products and services to improve efficiency. Key Accountabilities Ensure assigned work is effectively delivered, completed on time, and to the required quality standards. Ensure all works are recorded using business systems and each job is signed off by the client. Ensure site Health and Safety compliance and escalate any immediate issues to line management. Provide high levels of customer service and ensure the company is always represented professionally. Qualifications Certifications/Qualifications Have or work towards gaining the following; DBS clearance (for working in public sector environments) FESS Qualification Asbestos Awareness certification ECS Card IPAF (Access Platform license) PASMA (Scaffold Tower license) A Full UK driving licence is essential for the role Experience : Must be able to work independently, and as part of a team under the guidance of the senior engineer. Flexible and self-motivated taking pride in your work. Keen to develop knowledge of industry standard manufacturers products such as Bosch, Dahau, Genetec, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone. Skills : Good communication, interpersonal and organisational skills A practical skillset Good administration skills with working knowledge of business systems and mainstream applications e.g., Microsoft Office 365. Excellent team player and relationship builder Project oriented but can interchange on service-related tasks when required. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector in Surrey, including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form .
31/03/2026
Full time
Job Title: Location: Preston Salary: Competitive Type: Permanent Sector: Public Sector Job Description Safety & Security Maintenance Engineer The Role We are looking for ambitious people who have previous experience in a trade or specialism and are looking for a new and exciting career in the Safety and Security industry. If you are looking for your next challenge, are keen to learn new skills & technologies, take pride in your work, and have previous skills on the tools , North wants to hear from you. Our Life Safety and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report to the Lead Supervisor Engineer and includes a structured personal development programme of mentored training linked to progression milestones with salary increments and the opportunity to learn on the job, working with experienced colleagues. Development through the Advance at North programme will incorporate CCTV, Access Control, Fire, and intruder systems, from basic cabling through installation to commissioning and provides a fast-track route to becoming a qualified Safety and Security engineer. Key Duties & Responsibilities Develop skills and understanding of life safety and security systems through instructor lead face to face and online training, and in house training systems. Assist senior engineers with survey, configuration, installation, commissioning, and servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems. Assist senior engineers with Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Develop an understanding of site plans, to allow installs to take part based on site survey documentation. Complete documentation in line with company standards. Work within strict H&S guidelines. Develop knowledge and build experience to enable the post holder to advise customers on the latest products and services to improve efficiency. Key Accountabilities Ensure assigned work is effectively delivered, completed on time, and to the required quality standards. Ensure all works are recorded using business systems and each job is signed off by the client. Ensure site Health and Safety compliance and escalate any immediate issues to line management. Provide high levels of customer service and ensure the company is always represented professionally. Qualifications Certifications/Qualifications Have or work towards gaining the following; DBS clearance (for working in public sector environments) FESS Qualification Asbestos Awareness certification ECS Card IPAF (Access Platform license) PASMA (Scaffold Tower license) A Full UK driving licence is essential for the role Experience : Must be able to work independently, and as part of a team under the guidance of the senior engineer. Flexible and self-motivated taking pride in your work. Keen to develop knowledge of industry standard manufacturers products such as Bosch, Dahau, Genetec, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone. Skills : Good communication, interpersonal and organisational skills A practical skillset Good administration skills with working knowledge of business systems and mainstream applications e.g., Microsoft Office 365. Excellent team player and relationship builder Project oriented but can interchange on service-related tasks when required. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector in Surrey, including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form .
Job Title: Safety and Security Engineer Location: Reading Salary: Competitive Type: Permanent Sector: Public Sector Job Description Our Fire and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Responsibilities Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. Provide on-site technical support and solutions to customers during both reactive and planned visits. Complete documentation in line with company standards. Work within strict H&S guidelines. Work as part of a 24/7 on call rota. Advise customers on the latest products and services to improve efficiency. Adhering to compliance requirements for Health and Safety, Environmental, Quality, Information Security and Data Protection relevant to your job, function and location. Qualifications For development purposes the following knowledge, skills and experience are required. Experience: Capability of lone-working and as part of a team Good communication, interpersonal and organisational skills Must be able to work independently and as part of a team Flexible and self-motivated Full UK driving licence DBS clearance (for working in public sector environments) Skills: Good people management skills. Technical expertise in predominant skillset area. Competent admin skills with sound working knowledge of internal business system. Sound commercial awareness, knowledge of design and pricing of systems and upgrades. Service oriented, but can interchange on Install related tasks when required Good verbal communicator. Excellent team player and relationship builder. Previous employment within a BAFE/ SSAIB/ NSI accredited company. Valid CSCS/ECS Card. IPAF/ PASMA/ Asbestos Awareness certification. Recent/current electrical qualifications. Knowledge of industry standard manufacturers preferred. Behaviours Can-do attitude and will to succeed Empathetic and supportive. Best practice delivery focused. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector, including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
31/03/2026
Full time
Job Title: Safety and Security Engineer Location: Reading Salary: Competitive Type: Permanent Sector: Public Sector Job Description Our Fire and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Responsibilities Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. Provide on-site technical support and solutions to customers during both reactive and planned visits. Complete documentation in line with company standards. Work within strict H&S guidelines. Work as part of a 24/7 on call rota. Advise customers on the latest products and services to improve efficiency. Adhering to compliance requirements for Health and Safety, Environmental, Quality, Information Security and Data Protection relevant to your job, function and location. Qualifications For development purposes the following knowledge, skills and experience are required. Experience: Capability of lone-working and as part of a team Good communication, interpersonal and organisational skills Must be able to work independently and as part of a team Flexible and self-motivated Full UK driving licence DBS clearance (for working in public sector environments) Skills: Good people management skills. Technical expertise in predominant skillset area. Competent admin skills with sound working knowledge of internal business system. Sound commercial awareness, knowledge of design and pricing of systems and upgrades. Service oriented, but can interchange on Install related tasks when required Good verbal communicator. Excellent team player and relationship builder. Previous employment within a BAFE/ SSAIB/ NSI accredited company. Valid CSCS/ECS Card. IPAF/ PASMA/ Asbestos Awareness certification. Recent/current electrical qualifications. Knowledge of industry standard manufacturers preferred. Behaviours Can-do attitude and will to succeed Empathetic and supportive. Best practice delivery focused. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector, including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Job Title: Safety and Security Engineer Location: Birmingham Salary: Competitive Type: Permanent Sector: Public Sector Job Description Description of Role Our Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Responsibilities Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. Provide on-site technical support and solutions to customers during both reactive and planned visits. Complete documentation in line with company standards. Work as part of a 24/7 on call rota. Advise customers on the latest products and services to improve efficiency. Adhering to compliance requirements for Health and Safety, Environmental, Quality, Information Security and Data Protection relevant to your job, function and location. Qualifications For development purposes the following knowledge, skills and experience are required. Experience: Capability of lone-working and as part of a team Good communication, interpersonal and organisational skills Must be able to work independently and as part of a team Flexible and self-motivated Full UK driving license DBS clearance (for working in public sector environments) Skills: Good people management skills Technical expertise in predominant skillset area Competent admin skills with sound working knowledge of internal business system. Sound commercial awareness, knowledge of design and pricing of systems and upgrades Service oriented, but can interchange on Install related tasks when required Good verbal communicator Excellent team player and relationship builder Previous employment within a BAFE/ SSAIB/ NSI accredited company Valid CSCS/ECS Card IPAF/ PASMA/ Asbestos Awareness certification Recent/current electrical qualifications Knowledge of industry standard manufacturers preferred (Bosch, Dahau, Hikvision, Genetec , Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone) Preference given to candidates with proven Gallagher Access Control skills and knowledge Behaviours Can-do attitude and will to succeed Empathetic and supportive Best practice delivery focused Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
31/03/2026
Full time
Job Title: Safety and Security Engineer Location: Birmingham Salary: Competitive Type: Permanent Sector: Public Sector Job Description Description of Role Our Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Responsibilities Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. Provide on-site technical support and solutions to customers during both reactive and planned visits. Complete documentation in line with company standards. Work as part of a 24/7 on call rota. Advise customers on the latest products and services to improve efficiency. Adhering to compliance requirements for Health and Safety, Environmental, Quality, Information Security and Data Protection relevant to your job, function and location. Qualifications For development purposes the following knowledge, skills and experience are required. Experience: Capability of lone-working and as part of a team Good communication, interpersonal and organisational skills Must be able to work independently and as part of a team Flexible and self-motivated Full UK driving license DBS clearance (for working in public sector environments) Skills: Good people management skills Technical expertise in predominant skillset area Competent admin skills with sound working knowledge of internal business system. Sound commercial awareness, knowledge of design and pricing of systems and upgrades Service oriented, but can interchange on Install related tasks when required Good verbal communicator Excellent team player and relationship builder Previous employment within a BAFE/ SSAIB/ NSI accredited company Valid CSCS/ECS Card IPAF/ PASMA/ Asbestos Awareness certification Recent/current electrical qualifications Knowledge of industry standard manufacturers preferred (Bosch, Dahau, Hikvision, Genetec , Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone) Preference given to candidates with proven Gallagher Access Control skills and knowledge Behaviours Can-do attitude and will to succeed Empathetic and supportive Best practice delivery focused Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Audio Visual Service Engineer To provide field-based service and support to our clients. The successful candidate will be expected to work on their initiative; however, they will be part of a service team. The job will involve servicing and supporting audio-visual, video conferencing, pro audio, and control equipment. You will be responsible for the safe and correct diagnosis of faults, removal, repair, test, implementation, and operation of all aspects of audio-visual, video conference, display, and presentation technologies. Carrying out preventative maintenance visits and training end users where required at PM visits. This job requires a technical understanding of AV systems and service within a corporate environment and is open to candidates within commutable distance of Maidenhead. Whilst the salary budget is set at a max of 45K, there is some flexibility based on experience. Audio Visual Service Engineer Responsible for post-implementation fault finding, testing, and the repair of audio-visual equipment across various job sites and client types. Knowledge & Key Skills Onsite Work 80% Audio (Program and Speech, DSP-based systems) (QSC, Biamp, Shure, and Poly sound structure) Projection and Display Devices (Maintenance) Custom Control Systems (AMX/Crestron/Extron/SY) Audio and Video Conferencing (Cisco/Lifesize/Polycom/Zoom/Microsoft Teams) Microsoft Hub Digital Signage Systems (Scala/OneLAN/Brightsign) Video Wall Display Systems (Datapath/Dexon) IPTV (Exterity / Tripleplay) Live Event Work (VC/Presentation/Broadcast) Configuring, performing diagnostics, and firmware updates of videoconferencing codecs and AV hardware in general. Site cleanliness Communicating with customers and site contacts Adherence to site rules, procedures, and H&S Adhoc On-site Tech cover - annual leave, sickness In office 20% Completing post-job and PM reports Providing phone/email tech support Product research and development for client requirements Continue with PDP and applicable training IMS and Quality Policy awareness and development Essential: 4 years audio-visual experience - installation/onsite/tech support Ability to terminate cables (particularly Cat5/6, RS232 and Audio TRS) Knowledge of Audio room acoustic optimisation within various environments Effective communication skills at all levels, especially client-facing Good numeracy and written skills Must be well organised with the ability to prioritise workload effectively whilst dealing with clients proactively Quick response to service desk tickets Able to work individually and as part of a team Good time keeping and dressed according to the job in hand Fully compliant with The Health and Safety at Work Act 1974 Clean driving licence and a current passport holder AVIXA CTS Desirable: Crestron P101 Extron School of AV Cisco CCIP Microsoft Teams core skills Networking knowledge; not limited to, but including identifying issues regarding Dante/AES67 in respect to QoS/PTP/IGMP The Benefits: Salary up to 45K based upon experience 28 days holiday, including the 8 bank holiday days - with incremental increases for long service. Car Allowance. Pension: Auto-enrol commences at 3 months. If an employee pays 5% into the pension, our client pays 3%. After one year in the company pension, our client matches the 5%, after one years service a salary sacrifice option is available. There is a drink allowance during the day Tools & PC supplied Bupa Healthcare after 6 months including dental cover 28 days holiday, including the 8 bank holiday days - with incremental increases for long service. Bonus scheme: Our client also has a company scorecard bonus, which has financial goals. Once a successful candidate has passed their probationary period, they are eligible to participate when the company hits the targets. This is not a contractual bonus, but today the value is 10% of base salary.
31/03/2026
Full time
Audio Visual Service Engineer To provide field-based service and support to our clients. The successful candidate will be expected to work on their initiative; however, they will be part of a service team. The job will involve servicing and supporting audio-visual, video conferencing, pro audio, and control equipment. You will be responsible for the safe and correct diagnosis of faults, removal, repair, test, implementation, and operation of all aspects of audio-visual, video conference, display, and presentation technologies. Carrying out preventative maintenance visits and training end users where required at PM visits. This job requires a technical understanding of AV systems and service within a corporate environment and is open to candidates within commutable distance of Maidenhead. Whilst the salary budget is set at a max of 45K, there is some flexibility based on experience. Audio Visual Service Engineer Responsible for post-implementation fault finding, testing, and the repair of audio-visual equipment across various job sites and client types. Knowledge & Key Skills Onsite Work 80% Audio (Program and Speech, DSP-based systems) (QSC, Biamp, Shure, and Poly sound structure) Projection and Display Devices (Maintenance) Custom Control Systems (AMX/Crestron/Extron/SY) Audio and Video Conferencing (Cisco/Lifesize/Polycom/Zoom/Microsoft Teams) Microsoft Hub Digital Signage Systems (Scala/OneLAN/Brightsign) Video Wall Display Systems (Datapath/Dexon) IPTV (Exterity / Tripleplay) Live Event Work (VC/Presentation/Broadcast) Configuring, performing diagnostics, and firmware updates of videoconferencing codecs and AV hardware in general. Site cleanliness Communicating with customers and site contacts Adherence to site rules, procedures, and H&S Adhoc On-site Tech cover - annual leave, sickness In office 20% Completing post-job and PM reports Providing phone/email tech support Product research and development for client requirements Continue with PDP and applicable training IMS and Quality Policy awareness and development Essential: 4 years audio-visual experience - installation/onsite/tech support Ability to terminate cables (particularly Cat5/6, RS232 and Audio TRS) Knowledge of Audio room acoustic optimisation within various environments Effective communication skills at all levels, especially client-facing Good numeracy and written skills Must be well organised with the ability to prioritise workload effectively whilst dealing with clients proactively Quick response to service desk tickets Able to work individually and as part of a team Good time keeping and dressed according to the job in hand Fully compliant with The Health and Safety at Work Act 1974 Clean driving licence and a current passport holder AVIXA CTS Desirable: Crestron P101 Extron School of AV Cisco CCIP Microsoft Teams core skills Networking knowledge; not limited to, but including identifying issues regarding Dante/AES67 in respect to QoS/PTP/IGMP The Benefits: Salary up to 45K based upon experience 28 days holiday, including the 8 bank holiday days - with incremental increases for long service. Car Allowance. Pension: Auto-enrol commences at 3 months. If an employee pays 5% into the pension, our client pays 3%. After one year in the company pension, our client matches the 5%, after one years service a salary sacrifice option is available. There is a drink allowance during the day Tools & PC supplied Bupa Healthcare after 6 months including dental cover 28 days holiday, including the 8 bank holiday days - with incremental increases for long service. Bonus scheme: Our client also has a company scorecard bonus, which has financial goals. Once a successful candidate has passed their probationary period, they are eligible to participate when the company hits the targets. This is not a contractual bonus, but today the value is 10% of base salary.
Our clients are the proud guardians of over 130 years of baking experience that make up their iconic and much-loved brand. They produce bread and bakery products created with goodness at the heart of each. They deliver around 1.3million loaves, every day of the week throughout the UK and Ireland, where they also make Mothers Pride and Ormo products. They are 2,800 people working within 8 bakeries, 1 flour mill, and 2 regional distribution centres across the UK. Their success is a result of the hard work of their people; they are experts in their field whether it's baking, manufacturing, logistics, engineering, or the many departments within the central functions team based at head office in High Wycombe. They are a values-led business and expect their colleagues to live, breathe, and embed Quality, Accountability, and Trust into their ways of working A great opportunity has arisen for an Infrastructure Analyst to join the team, ready to play a key role in the next chapter of our journey. We are on an exciting mission to bring a smile to anyone who comes into contact with our brands, especially our consumers. Where better to do that than within our IS Team where we are proud to support our business in baking and delivering the best quality products each and every day. JOB PURPOSE The analyst role is to provide on site, hands on support for the staff at Head Office and when required at sites around the country. The focus of the role will be providing desk side assistance to all IT users on site as well as providing additional remote support for the other sites. The role requires a professional approach and the individual requires excellent interpersonal skills.. KEY ACCOUNTABILITIES & RESPONSIBILITIES Call 'ownership' Effective call resolution. Effective working relations with CDW Service Teams and other resolver groups. Timely and effective problem resolution and fault diagnosis. Hardware and software upgrades. Provide out of hours support as agreed. Carry out project tasks as agreed. Maintain accurate and complete documentation. Maintain accurate and complete asset details for moves, adds and changes Adherence to Change Control processes and procedures. Adherence to all agreed quality processes and procedures. Installation and configuration of desktop hardware and peripherals. To coordinate the delivery, configuration and installation of new hardware and software. Action requests for loan equipment and audio-visual setups. To deliver, setup and assist user with equipment. Provide assistance on the use of IT hardware and software. Relocation and reconfiguring of hardware and peripherals. Installation and patching of new voice and data sockets. KNOWLEDGE & SPECIFIC JOB SKILLS Essential: Good technical knowledge of MS products, operating systems, and applications. Basic LAN / WAN support experience. Active Directory & Domain administration. Good knowledge and use of Smart technology Hardware & software installation experience. Good fault diagnosis skills. Analytical approach to problem resolution. Desirable: Google Apps advocate ITIL or similar IT service management qualification Citrix and Desktop support experience Basic networking knowledge and troubleshooting skills. Why work for our client and their benefits: Our clients understand the importance of looking after their colleagues, so they provide a variety of benefits in addition to salaries. The benefits they provide are as varied as the people who receive them but they are offered with the intention of creating value to them personally over and above their salaries There is a range of colleague benefits available, which individuals can select based on their needs. The benefits scheme offers a variety of savings and cashback offers on day to day living and much more including eyecare vouchers, and a healthcare scheme to suit everyone. It also includes a Cycle to Work scheme where you can obtain a brand new bike at a significant saving They offer enhanced annual leave and maternity/paternity leave, and flexibility where possible in order to create a healthy work-life balance They celebrate loyalty with generous long service and colleague recognition schemes They offer three levels of pensions Our client values diversity and is committed to promoting equal opportunities in the workplace. Every job applicant, employee or worker will be treated fairly and equally with dignity and respect regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, social class, nationality, ethnic or national origin, religious belief, union membership, political opinion, sex, sexual orientation or any other protected characteristic.
02/02/2022
Full time
Our clients are the proud guardians of over 130 years of baking experience that make up their iconic and much-loved brand. They produce bread and bakery products created with goodness at the heart of each. They deliver around 1.3million loaves, every day of the week throughout the UK and Ireland, where they also make Mothers Pride and Ormo products. They are 2,800 people working within 8 bakeries, 1 flour mill, and 2 regional distribution centres across the UK. Their success is a result of the hard work of their people; they are experts in their field whether it's baking, manufacturing, logistics, engineering, or the many departments within the central functions team based at head office in High Wycombe. They are a values-led business and expect their colleagues to live, breathe, and embed Quality, Accountability, and Trust into their ways of working A great opportunity has arisen for an Infrastructure Analyst to join the team, ready to play a key role in the next chapter of our journey. We are on an exciting mission to bring a smile to anyone who comes into contact with our brands, especially our consumers. Where better to do that than within our IS Team where we are proud to support our business in baking and delivering the best quality products each and every day. JOB PURPOSE The analyst role is to provide on site, hands on support for the staff at Head Office and when required at sites around the country. The focus of the role will be providing desk side assistance to all IT users on site as well as providing additional remote support for the other sites. The role requires a professional approach and the individual requires excellent interpersonal skills.. KEY ACCOUNTABILITIES & RESPONSIBILITIES Call 'ownership' Effective call resolution. Effective working relations with CDW Service Teams and other resolver groups. Timely and effective problem resolution and fault diagnosis. Hardware and software upgrades. Provide out of hours support as agreed. Carry out project tasks as agreed. Maintain accurate and complete documentation. Maintain accurate and complete asset details for moves, adds and changes Adherence to Change Control processes and procedures. Adherence to all agreed quality processes and procedures. Installation and configuration of desktop hardware and peripherals. To coordinate the delivery, configuration and installation of new hardware and software. Action requests for loan equipment and audio-visual setups. To deliver, setup and assist user with equipment. Provide assistance on the use of IT hardware and software. Relocation and reconfiguring of hardware and peripherals. Installation and patching of new voice and data sockets. KNOWLEDGE & SPECIFIC JOB SKILLS Essential: Good technical knowledge of MS products, operating systems, and applications. Basic LAN / WAN support experience. Active Directory & Domain administration. Good knowledge and use of Smart technology Hardware & software installation experience. Good fault diagnosis skills. Analytical approach to problem resolution. Desirable: Google Apps advocate ITIL or similar IT service management qualification Citrix and Desktop support experience Basic networking knowledge and troubleshooting skills. Why work for our client and their benefits: Our clients understand the importance of looking after their colleagues, so they provide a variety of benefits in addition to salaries. The benefits they provide are as varied as the people who receive them but they are offered with the intention of creating value to them personally over and above their salaries There is a range of colleague benefits available, which individuals can select based on their needs. The benefits scheme offers a variety of savings and cashback offers on day to day living and much more including eyecare vouchers, and a healthcare scheme to suit everyone. It also includes a Cycle to Work scheme where you can obtain a brand new bike at a significant saving They offer enhanced annual leave and maternity/paternity leave, and flexibility where possible in order to create a healthy work-life balance They celebrate loyalty with generous long service and colleague recognition schemes They offer three levels of pensions Our client values diversity and is committed to promoting equal opportunities in the workplace. Every job applicant, employee or worker will be treated fairly and equally with dignity and respect regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, social class, nationality, ethnic or national origin, religious belief, union membership, political opinion, sex, sexual orientation or any other protected characteristic.
AV Installation Engineer North West London £27,000 - £35,000 + Overtime + Van + Holiday + Pension Excellent opportunity to join a well-established company in a varied, offering great opportunities to progress your career and to boost your basic earnings with additional overtime and callout. This company is based in London, and mainly work around the South East but do have a few national contracts. They specialize in audio visual installations, working mainly within the commercial and hospitality sectors. Due to an increasing workload, they are looking to add a motivated engineer to their team. In this field based role, you will be based from the office near Wembley before heading out to site. Most of the work is in the South East, however occasionally there are projects nationally. You will be tasked with installing a range of AV solutions to meet customer requirements. This is a Monday - Friday position, however there is plenty of optional overtime available paying premium rates for weekend work. This is a fantastic opportunity to join an established market leader in a stable position that allows you to take control of your earnings through optional overtime. The Role: *Monday - Friday with optional overtime *Field based around the South East *Installation of commercial and hospitality AV equipment The Person: *Experience running cables and installing a range of AV Systems *Full UK Driver's license *Commutable to North West London Reference no: BBBH124182c To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Jeremy Nicholls at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
04/11/2021
Full time
AV Installation Engineer North West London £27,000 - £35,000 + Overtime + Van + Holiday + Pension Excellent opportunity to join a well-established company in a varied, offering great opportunities to progress your career and to boost your basic earnings with additional overtime and callout. This company is based in London, and mainly work around the South East but do have a few national contracts. They specialize in audio visual installations, working mainly within the commercial and hospitality sectors. Due to an increasing workload, they are looking to add a motivated engineer to their team. In this field based role, you will be based from the office near Wembley before heading out to site. Most of the work is in the South East, however occasionally there are projects nationally. You will be tasked with installing a range of AV solutions to meet customer requirements. This is a Monday - Friday position, however there is plenty of optional overtime available paying premium rates for weekend work. This is a fantastic opportunity to join an established market leader in a stable position that allows you to take control of your earnings through optional overtime. The Role: *Monday - Friday with optional overtime *Field based around the South East *Installation of commercial and hospitality AV equipment The Person: *Experience running cables and installing a range of AV Systems *Full UK Driver's license *Commutable to North West London Reference no: BBBH124182c To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Jeremy Nicholls at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
Type: Full Time/Permanent
Location: London, UK
Competitive Salary Range Starting at : £42,740
Closing date: 15th December 2019
How to Apply: Directly to the AHC recruitment site
About the Department of Foreign Affairs and Trade (DFAT)
The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high quality overseas aid program and helping Australian travellers and Australians overseas.
The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests.
About the Position
The position provides technical support and administration of the DFAT communication systems at post in line with DFAT policy. The position is required to operate with a high degree of autonomy and self-management to resolve issues which will include working closely with the Global Support Centre (GSC), Regional Technical Officers (RTO) and Canberra-based information systems managers.
The ICT Manager will provide a range of communications and technology services, including first level support, providing advice on routine requests from the Australian High Commission’s employees and partner agencies and ad-hoc project work in line with business requirements.
It is a condition of this appointment that any candidates applying for this position must have or be able to obtain and maintain an Australian National Security Clearance to Top Secret Level and must therefore be an Australian citizen.
The key responsibilities of this position include, but are not limited to:
Manage and maintain DFAT’s unclassified and classified systems/networks, processes, databases, internet, intranet and user administration
Maintain current knowledge of DFAT systems and identify opportunities for efficiency improvements in processes and procedures
Daily management and investigation of ICT support cases, responding to and prioritisation of issues from identification to resolution
Manage DFAT’s secure telephone and videoconferencing facilities, ensuring appropriate approvals are in place and venues are secure, providing technical assistance, resolving hardware issues, and providing training to users
Manage IT and Security administration for starters and leavers in liaison with other post administration staff
Provide security briefings for all new staff and staff granted security clearances
Manage and maintain post’s access control system (Cardax). Including creation, access amendments and deletion of users, access reports on request and close liaison with Cardax’s engineers on day-to-day operations and troubleshooting
Undertake asset management tasks and stock-takes for DFAT equipment, including active management of a mobile device asset register
Maintain Keywatcher system including creation, access amendment and deletion of users
Support Ministerial and high level visits, including communications information and input at the planning stage, the installation of office setups in off-site locations and assisting with delivery of secure communications during visits
Manage contract for office printers and maintain associated equipment and toners.
Maintain cable infrastructure and floor distribution racks
Manage the delivery of communication about DFAT’s ICT activities and outages with accurate and timely recording and reporting on those activities
Provide training and administration of the High Commission’s physical and electronic data records management systems
Provide training and administration of the High Commission’s website
Supervise staff undertaking back-up ICT or post security administration (PSA) duties as required
Other duties are required
Qualifications/Experience
Excellent communication and interpersonal skills for customer service – including: face-to-face, e-mail and telephone communication, including demonstrated high level commitment to quality customer service, support and delivery
Functional expertise in technology and network administration, and the ability to learn additional skills in this area quickly or on-the-go
Demonstrated prior responsibility for network administration or experience in this field
Strong time management and multitasking skills
Ability to interpret technical language to non-technical colleagues for their understanding
Experience maintaining systems, processes, databases, internet and intranet
Experience in management and tracking of an asset and device register
Demonstrated knowledge of current PC related hardware and maintenance
Flexibility, reliability, adaptability and the ability to respond to changing work priorities as demand requires, including responding out of hours
Ability to assist with Video Teleconference facilities and experience with Audio Visual events would be an advantage
02/12/2019
Full time
Type: Full Time/Permanent
Location: London, UK
Competitive Salary Range Starting at : £42,740
Closing date: 15th December 2019
How to Apply: Directly to the AHC recruitment site
About the Department of Foreign Affairs and Trade (DFAT)
The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high quality overseas aid program and helping Australian travellers and Australians overseas.
The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests.
About the Position
The position provides technical support and administration of the DFAT communication systems at post in line with DFAT policy. The position is required to operate with a high degree of autonomy and self-management to resolve issues which will include working closely with the Global Support Centre (GSC), Regional Technical Officers (RTO) and Canberra-based information systems managers.
The ICT Manager will provide a range of communications and technology services, including first level support, providing advice on routine requests from the Australian High Commission’s employees and partner agencies and ad-hoc project work in line with business requirements.
It is a condition of this appointment that any candidates applying for this position must have or be able to obtain and maintain an Australian National Security Clearance to Top Secret Level and must therefore be an Australian citizen.
The key responsibilities of this position include, but are not limited to:
Manage and maintain DFAT’s unclassified and classified systems/networks, processes, databases, internet, intranet and user administration
Maintain current knowledge of DFAT systems and identify opportunities for efficiency improvements in processes and procedures
Daily management and investigation of ICT support cases, responding to and prioritisation of issues from identification to resolution
Manage DFAT’s secure telephone and videoconferencing facilities, ensuring appropriate approvals are in place and venues are secure, providing technical assistance, resolving hardware issues, and providing training to users
Manage IT and Security administration for starters and leavers in liaison with other post administration staff
Provide security briefings for all new staff and staff granted security clearances
Manage and maintain post’s access control system (Cardax). Including creation, access amendments and deletion of users, access reports on request and close liaison with Cardax’s engineers on day-to-day operations and troubleshooting
Undertake asset management tasks and stock-takes for DFAT equipment, including active management of a mobile device asset register
Maintain Keywatcher system including creation, access amendment and deletion of users
Support Ministerial and high level visits, including communications information and input at the planning stage, the installation of office setups in off-site locations and assisting with delivery of secure communications during visits
Manage contract for office printers and maintain associated equipment and toners.
Maintain cable infrastructure and floor distribution racks
Manage the delivery of communication about DFAT’s ICT activities and outages with accurate and timely recording and reporting on those activities
Provide training and administration of the High Commission’s physical and electronic data records management systems
Provide training and administration of the High Commission’s website
Supervise staff undertaking back-up ICT or post security administration (PSA) duties as required
Other duties are required
Qualifications/Experience
Excellent communication and interpersonal skills for customer service – including: face-to-face, e-mail and telephone communication, including demonstrated high level commitment to quality customer service, support and delivery
Functional expertise in technology and network administration, and the ability to learn additional skills in this area quickly or on-the-go
Demonstrated prior responsibility for network administration or experience in this field
Strong time management and multitasking skills
Ability to interpret technical language to non-technical colleagues for their understanding
Experience maintaining systems, processes, databases, internet and intranet
Experience in management and tracking of an asset and device register
Demonstrated knowledge of current PC related hardware and maintenance
Flexibility, reliability, adaptability and the ability to respond to changing work priorities as demand requires, including responding out of hours
Ability to assist with Video Teleconference facilities and experience with Audio Visual events would be an advantage