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senior schools ict services manager
London Borough of Barnet
Insight & Intelligence Manager (18 Months FTC)
London Borough of Barnet Barnet, London
Directorate: Strategy & Innovation Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 62,766 - 69,984 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role This is an exciting time to join Barnet as we grow our Digital, Data and Technology (DDaT) capabilities and accelerate our digital transformation journey. We're investing in smarter services, better use of data, modern technology, and you'll play a key part in shaping this future. We're looking for an exceptional Insight & Intelligence Manager to play a leading role in shaping how we use data, analytics and emerging technologies to improve outcomes for our residents. This is a key leadership role within our Insight & Intelligence Hub, responsible for driving data informed decision-making across the organisation, developing advanced analytical solutions, and guiding a talented team of analysts and data scientists. You'll blend technical excellence with strategic insight, helping Barnet unlock the full value of its data through innovative approaches, strong stakeholder relationships, and a commitment to building organisational data literacy. This is a hybrid role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. You're an experienced analytics or data science professional with a track record of delivering high impact insight. You combine technical depth with the ability to translate complex concepts into actionable recommendations for senior leaders. You'll bring: - Expertise in advanced analytics, data science, machine learning and data engineering. - Experience designing secure, scalable data solutions using platforms such as Azure, Data Factory, Synapse, Databricks or Fabric. - Strong proficiency in Python, SQL and/or R, and confidence in developing data pipelines and operationalising models. - Excellent communication and stakeholder engagement skills, with the ability to influence decisions and tell compelling data stories. - Experience leading, coaching or developing analysts or data scientists. - A passion for driving data culture, improving data literacy, and championing ethical, secure use of data. In this role, you will: - Lead the design and delivery of sophisticated analytical, data science and AI projects. - Build, maintain and optimise data pipelines, analytical models and data architecture. - Develop and operationalise machine learning solutions, applying MLOps best practice. - Produce high-quality, accessible dashboards and tools using platforms such as Power BI. - Work closely with senior leaders to shape strategic insight, policy development and service transformation. - Champion best practice in data quality, governance, privacy and information security. - Develop and mentor a team of analysts and data scientists, supporting high performance and continuous learning. - Strengthen cross council collaboration, working with ICT, service leads, data engineers and external partners. - Support delivery of the Council's DDaT Strategies If you thrive in a collaborative environment, enjoy solving complex problems, and want to make a tangible difference to public services, we'd love to hear from you. What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact James Rapkin, Head of Organisational Insight & Intelligence, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
13/02/2026
Contractor
Directorate: Strategy & Innovation Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 62,766 - 69,984 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role This is an exciting time to join Barnet as we grow our Digital, Data and Technology (DDaT) capabilities and accelerate our digital transformation journey. We're investing in smarter services, better use of data, modern technology, and you'll play a key part in shaping this future. We're looking for an exceptional Insight & Intelligence Manager to play a leading role in shaping how we use data, analytics and emerging technologies to improve outcomes for our residents. This is a key leadership role within our Insight & Intelligence Hub, responsible for driving data informed decision-making across the organisation, developing advanced analytical solutions, and guiding a talented team of analysts and data scientists. You'll blend technical excellence with strategic insight, helping Barnet unlock the full value of its data through innovative approaches, strong stakeholder relationships, and a commitment to building organisational data literacy. This is a hybrid role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. You're an experienced analytics or data science professional with a track record of delivering high impact insight. You combine technical depth with the ability to translate complex concepts into actionable recommendations for senior leaders. You'll bring: - Expertise in advanced analytics, data science, machine learning and data engineering. - Experience designing secure, scalable data solutions using platforms such as Azure, Data Factory, Synapse, Databricks or Fabric. - Strong proficiency in Python, SQL and/or R, and confidence in developing data pipelines and operationalising models. - Excellent communication and stakeholder engagement skills, with the ability to influence decisions and tell compelling data stories. - Experience leading, coaching or developing analysts or data scientists. - A passion for driving data culture, improving data literacy, and championing ethical, secure use of data. In this role, you will: - Lead the design and delivery of sophisticated analytical, data science and AI projects. - Build, maintain and optimise data pipelines, analytical models and data architecture. - Develop and operationalise machine learning solutions, applying MLOps best practice. - Produce high-quality, accessible dashboards and tools using platforms such as Power BI. - Work closely with senior leaders to shape strategic insight, policy development and service transformation. - Champion best practice in data quality, governance, privacy and information security. - Develop and mentor a team of analysts and data scientists, supporting high performance and continuous learning. - Strengthen cross council collaboration, working with ICT, service leads, data engineers and external partners. - Support delivery of the Council's DDaT Strategies If you thrive in a collaborative environment, enjoy solving complex problems, and want to make a tangible difference to public services, we'd love to hear from you. What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact James Rapkin, Head of Organisational Insight & Intelligence, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
Hays Specialist Recruitment - Education
School Senior IT Technician
Hays Specialist Recruitment - Education City, Birmingham
School Senior IT Technician Based in Bordesley Green, Birmingham 18 - 20ph (dependent on experience) Your new company A busy Secondary School based in North Birmingham is looking for an experienced Senior IT Technician to work along side the IT Manager. This role will be, Monday to Friday, 8am - 4pm. The role is to cover long term sickness. Your new role The role is to support the school's computer systems, applications and associated software, and to advise and support on the implementation of system developments. The role will entail: Provide support and guidance to staff and students on the use of school's ICT systems, including training on the use of the equipment where necessary Maintain e-mail accounts for staff. Manage and maintain school MIS Manage and maintain Sims.net system. Manage, update and maintain school website and Virtual Learning Environment Supervise loans of ICT/AV equipment. Manage and have overall responsibility for software installations, hardware maintenance, upgrades, fault diagnosis and repair, security measures and back-up schedule. What you'll need to succeed You will have proven experience in IT support, ideally within an educational setting with strong knowledge of Windows OS, Office 365, networking, and cloud services. You will have excellent problem-solving skills and a proactive mindset with the ability to communicate clearly with both technical and non-technical users. What you'll get in return Hays Education has had an established Support Service desk in Birmingham, providing quality non classroom based staff into schools. We also provide free Child Protection and Safeguarding Training to any candidate who is registered and working for us as part of their CPD. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
07/10/2025
Seasonal
School Senior IT Technician Based in Bordesley Green, Birmingham 18 - 20ph (dependent on experience) Your new company A busy Secondary School based in North Birmingham is looking for an experienced Senior IT Technician to work along side the IT Manager. This role will be, Monday to Friday, 8am - 4pm. The role is to cover long term sickness. Your new role The role is to support the school's computer systems, applications and associated software, and to advise and support on the implementation of system developments. The role will entail: Provide support and guidance to staff and students on the use of school's ICT systems, including training on the use of the equipment where necessary Maintain e-mail accounts for staff. Manage and maintain school MIS Manage and maintain Sims.net system. Manage, update and maintain school website and Virtual Learning Environment Supervise loans of ICT/AV equipment. Manage and have overall responsibility for software installations, hardware maintenance, upgrades, fault diagnosis and repair, security measures and back-up schedule. What you'll need to succeed You will have proven experience in IT support, ideally within an educational setting with strong knowledge of Windows OS, Office 365, networking, and cloud services. You will have excellent problem-solving skills and a proactive mindset with the ability to communicate clearly with both technical and non-technical users. What you'll get in return Hays Education has had an established Support Service desk in Birmingham, providing quality non classroom based staff into schools. We also provide free Child Protection and Safeguarding Training to any candidate who is registered and working for us as part of their CPD. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Academia
On-Site Support Technician
Academia York, Yorkshire
About this role: An exciting opportunity has become available within our rapidly expanding Technical team. We are looking for a dynamic technical engineer that will be based on site at a School in the local York area. The On-Site Support Technician is a key figure, in maintaining and developing the relationship with this school while also providing high-quality and professional technical support service to staff and students. The ideal candidate will have experience providing technical support within an Education environment and supporting customers with Windows, Google G Suites and Smoothwall. You will be responsible for: To provide ICT technical support to the school. You will ensure a high level of customer service is always maintained in a professional and efficient manner within the agreed timescales and SLA's. Providing accurate technical solutions to queries and incidents; escalating to managers or other teams as required to meet the agreed SLA targets. To manage and maintain the schools ICT equipment including overseeing the general health of equipment and devices. Completing replacement hardware when required. Installation, configuration and deployment of equipment. General basis ICT support such as password changes, printer issues and set ups. To manage expectations of the school, keeping them informed and up to date with progress. Pro-actively monitoring and prioritising IT problems and escalating where necessary. To demonstrate a willingness to work flexibly, sometimes outside of normal core hours, in response to service demands as agreed with the Head Teacher and/Vital York To contribute to the ethos of the school, in all areas of contact and responsibility, in relationships with staff and pupils To perform such other tasks as may reasonably be required by the Head Teacher or Senior Leadership Team Key Skills: Ideally an understanding of Windows 10, wireless networks, smoothwall, IOS devices, MDM, Google G-Suite Experience in working closely with customers and providing excellent customer service. Sound technical ability Strong attention to detail The ability to learn quickly and exercise initiative Effective management of time and workload The ability to communicate effectively both Verbally and in writing. The ability to problem-solve quickly and effectively Why Vital York? Established in 1997, Vital York has a key focus in the Education space delivering a range of IT managed services, cloud hosted services, Device as a Service, Internet Service Provision, Trust onboarding, Google services (G Suite) implementation as well as many more. We pride ourselves on providing a customer focused approach and align ourselves as an extension of our customer's IT team. This means we seek the same goals as our customers in ensuring a fit for purpose solution, built upon tier-one infrastructure and supported by first class support. Growing from our inception in providing IT support to a single school, to doing so across the entirety of York, our growth has led to significant investment in our business. We recently formed a strategic partnership with Academia Technology Group and now can leverage the resources and partnerships that Academia boast. This ensures that we can provide the same focused approach, powered by a larger UK-leading reseller.
07/10/2021
Full time
About this role: An exciting opportunity has become available within our rapidly expanding Technical team. We are looking for a dynamic technical engineer that will be based on site at a School in the local York area. The On-Site Support Technician is a key figure, in maintaining and developing the relationship with this school while also providing high-quality and professional technical support service to staff and students. The ideal candidate will have experience providing technical support within an Education environment and supporting customers with Windows, Google G Suites and Smoothwall. You will be responsible for: To provide ICT technical support to the school. You will ensure a high level of customer service is always maintained in a professional and efficient manner within the agreed timescales and SLA's. Providing accurate technical solutions to queries and incidents; escalating to managers or other teams as required to meet the agreed SLA targets. To manage and maintain the schools ICT equipment including overseeing the general health of equipment and devices. Completing replacement hardware when required. Installation, configuration and deployment of equipment. General basis ICT support such as password changes, printer issues and set ups. To manage expectations of the school, keeping them informed and up to date with progress. Pro-actively monitoring and prioritising IT problems and escalating where necessary. To demonstrate a willingness to work flexibly, sometimes outside of normal core hours, in response to service demands as agreed with the Head Teacher and/Vital York To contribute to the ethos of the school, in all areas of contact and responsibility, in relationships with staff and pupils To perform such other tasks as may reasonably be required by the Head Teacher or Senior Leadership Team Key Skills: Ideally an understanding of Windows 10, wireless networks, smoothwall, IOS devices, MDM, Google G-Suite Experience in working closely with customers and providing excellent customer service. Sound technical ability Strong attention to detail The ability to learn quickly and exercise initiative Effective management of time and workload The ability to communicate effectively both Verbally and in writing. The ability to problem-solve quickly and effectively Why Vital York? Established in 1997, Vital York has a key focus in the Education space delivering a range of IT managed services, cloud hosted services, Device as a Service, Internet Service Provision, Trust onboarding, Google services (G Suite) implementation as well as many more. We pride ourselves on providing a customer focused approach and align ourselves as an extension of our customer's IT team. This means we seek the same goals as our customers in ensuring a fit for purpose solution, built upon tier-one infrastructure and supported by first class support. Growing from our inception in providing IT support to a single school, to doing so across the entirety of York, our growth has led to significant investment in our business. We recently formed a strategic partnership with Academia Technology Group and now can leverage the resources and partnerships that Academia boast. This ensures that we can provide the same focused approach, powered by a larger UK-leading reseller.

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