14 jobs found

Join our Architecture Services team! The Architecture Services Team comprises members from many different technical and non-technical backgrounds; from network and security to datacentre, end-user compute and service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. There is a uniqueness to Softcat - what we do, how we do it and why we do it. At the heart of our operations are our core values: Passion, Intelligence, Fun, Responsible and Community. These values are the pillars that Softcat and guide our every action. As a Senior Solutions Architect focused on Cyber Security, you'll be part of the Architecture Services Team. In this role, you'll be the first port of call for creating Cyber Security solutions that solve customer problems. You'll be a customer-facing technical leader responsible for delivering consultative advice, expertise, and guidance on technology strategy and how customers can use technology to solve business problems. The role spans the opportunity cycle - owning and leading architecture discovery through to successful delivery and validation - and includes building capability around chosen Cloud Security solutions and practices, with particular emphasis on Application Security Testing, Exposure Management, and Cloud Application Detection & Response. You will be considering customer's protection of applications running in the cloud, hosted in the cloud and developed in the cloud, as well of variations of cloud itself. The role will, however, cover all areas of Cyber Security. You'll also bring practical awareness of Governance, Risk & Compliance (GRC) and AI Security, helping customers adopt modern cloud and AI capabilities securely and responsibly. You'll be responsible for: Lead customer discovery and translate business, technical, and risk requirements into clear, deliverable security architectures. Act as Technical Design Authority on complex cloud and security engagements. Working with other Architecture Services members, Professional Services Consultants, Cyber Assessment Team and Architects to develop cross-discipline and multi-vendor solutions for customers. Working with the Softcat Sales Specialists and the Softcat Account Management team to provide technical information and expertise to assist customers in their business needs. Providing advice to sales and customers regarding the application of a Cyber Security discipline. We'd love you to have A passion for technology and making technology work for businesses, along with a desire to share your knowledge and experience with those around you. Senior-level experience in solutions architecture/security architecture, delivering discovery, design, and governance across complex environments. Proven capability to design security controls across: Cloud workload protection (VM/container/serverless security patterns) DevSecOps / secure SDLC (threat modelling, CI/CD security, supply chain awareness) Client-side protection (endpoint security and operational response integration) Working knowledge of relevant vendors solutions such as: Tenable, Orca, Snyk Wiz, Crowdstrike and Palo Alto. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Join our Architecture Services team! The Architecture Services Team comprises members from many different technical and non-technical backgrounds; from network and security to datacentre, end-user compute and service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. There is a uniqueness to Softcat - what we do, how we do it and why we do it. At the heart of our operations are our core values: Passion, Intelligence, Fun, Responsible and Community. These values are the pillars that Softcat and guide our every action. As a Senior Solutions Architect focused on Cyber Security, you'll be part of the Architecture Services Team. In this role, you'll be the first port of call for creating Cyber Security solutions that solve customer problems. You'll be a customer-facing technical leader responsible for delivering consultative advice, expertise, and guidance on technology strategy and how customers can use technology to solve business problems. The role spans the opportunity cycle - owning and leading architecture discovery through to successful delivery and validation - and includes building capability around chosen Cloud Security solutions and practices, with particular emphasis on Application Security Testing, Exposure Management, and Cloud Application Detection & Response. You will be considering customer's protection of applications running in the cloud, hosted in the cloud and developed in the cloud, as well of variations of cloud itself. The role will, however, cover all areas of Cyber Security. You'll also bring practical awareness of Governance, Risk & Compliance (GRC) and AI Security, helping customers adopt modern cloud and AI capabilities securely and responsibly. You'll be responsible for: Lead customer discovery and translate business, technical, and risk requirements into clear, deliverable security architectures. Act as Technical Design Authority on complex cloud and security engagements. Working with other Architecture Services members, Professional Services Consultants, Cyber Assessment Team and Architects to develop cross-discipline and multi-vendor solutions for customers. Working with the Softcat Sales Specialists and the Softcat Account Management team to provide technical information and expertise to assist customers in their business needs. Providing advice to sales and customers regarding the application of a Cyber Security discipline. We'd love you to have A passion for technology and making technology work for businesses, along with a desire to share your knowledge and experience with those around you. Senior-level experience in solutions architecture/security architecture, delivering discovery, design, and governance across complex environments. Proven capability to design security controls across: Cloud workload protection (VM/container/serverless security patterns) DevSecOps / secure SDLC (threat modelling, CI/CD security, supply chain awareness) Client-side protection (endpoint security and operational response integration) Working knowledge of relevant vendors solutions such as: Tenable, Orca, Snyk Wiz, Crowdstrike and Palo Alto. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Your new company You'll be joining a well-established education organisation that supports multiple sites and prioritises the effective use of ICT to enable teaching, learning and day-to-day operations. The organisation places strong emphasis on teamwork, service quality and safeguarding, offering a fast-paced but supportive environment where IT plays a critical role in success.This is an urgent interim requirement to provide hands-on ICT support across educational settings. The role will be primarily based in a high school with the potential to support other Liverpool-based schools where required. Your new role As an Interim ICT Technician, you will play a key role in ensuring the smooth running of ICT systems across multiple sites. Working on-site, you'll provide both face-to-face and remote technical support to staff and students, helping to resolve issues quickly and keep systems running efficiently. Key responsibilities include: Providing first and second-line ICT support for hardware, software and applications Installing, configuring and maintaining PCs, laptops, tablets and peripherals Diagnosing and resolving desktop, network and connectivity issues Supporting mobile device estates (including iPads and Android tablets) and MDM solutions Managing user accounts, routine system checks and basic network monitoring Logging, updating and resolving service requests via a helpdesk system Supporting safe and secure ICT use, including data protection and device security Working closely with central IT teams and third-party providers where required The role is Monday to Friday, 08:00-16:00, starting ASAP and running until the end of July. What you'll need to succeed To be successful in this role, you will need: Proven experience in an ICT support or technician role (education desirable) Strong working knowledge of Windows environments, hardware and peripherals Ability to diagnose and fix hardware, software and basic network issues Experience supporting tablets and mobile devices (ideally iPads) Confidence working in a customer-facing environment with excellent communication skills A proactive, problem-solving approach with the ability to manage multiple tasks Have an Enhanced DBS (we will be able to get one pending) What you'll get in return An immediate start interim opportunity A structured Monday-Friday, daytime working pattern (08:00-16:00) Weekly Pay The opportunity to work within a supportive, collaborative IT environment Hands-on experience supporting large scale ICT systems in education What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Senior Network Engineer Cardiff City Council 40,777 - 45,091 Permanent, Full-time Cardiff / hybrid working Overview of the Senior Network Engineer position Sellick Partnership is currently partnered with Cardiff City Council to recruit a Senior Network Engineer on a permanent, full time basis to join a rapidly growing Infrastructure team across the Council, with a focus on an ongoing school expansion project. Although the council offices are based in Cardiff, the council are happy to discuss and negotiate flexible, hybrid working arrangements and encourage a healthy work-life balance. This opportunity presents a fast paced and busy environment, along with full capacity to expand knowledge, expertise and tech stack. Key responsibilities of the Senior Network Engineer will include Build, maintain and monitor ICT network and communications services for the council and schools Manage performance, testing, fault diagnosis and resolution of network infrastructure Respond to Service Desk incidents and requests, prioritising effectively and meeting SLAs Design and deliver new network and communications solutions Support and contribute to ICT projects, working with managers and wider ICT teams Advise on ICT project planning and ensure strong network security against cyber threats Experience required for the Senior Network Engineer position Excellent practical knowledge TCP/IP, enterprise scale network environments and associated hardware including switches, routers and firewalls Proven experience managing enterprise wireless LAN infrastructures Experience supporting VOIP networks Experience of Aruba core and edge switches - desirable Experience of Meraki wireless infrastructures - desirable Benefits available that the Senior Network Engineer will receive Annual salary between 40,777 - 45,091 33 days of annual leave per year after 5 years Local Government pension scheme 24/7 employee wellbeing service Flexible on hybrid working This is a fantastic opportunity to join a fast paced environment, with a team built of strong technically minded people with the opportunity to expand on existing tech stacks and methodologies. How to apply for the Senior Network Engineer position If you believe you have the necessary skills and ambition for the Senior Network Engineer role, please apply now or contact Kyle Fitzgerald at Sellick Partnership. Closing date: Wednesday 22nd April 2026 Synonyms: Senior Network Specialist, Lead Network Engineer, Enterprise Network Engineer, Network Infrastructure Engineer, Senior Infrastructure Engineer, Network Operations Engineer, ICT Network Engineer, Wireless Network Engineer Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Job Title: IT Field Engineer Education Sector Location: Hull and surrounding area (multiple sites) Salary: £28,000 to £32,000 depending on experience Benefits: Car Allowance, Mileage, Birthday off, Training and more Contract: Full-time, Permanent Hours: Monday to Friday IT Field Engineer School ICT Support Many IT engineers supporting schools end up covering huge areas and constantly firefighting issues across dozens of sites. This role offers something different. You ll work with the same group of schools across the Hull and surrounding area, getting to know their systems, building relationships with staff, and helping keep their IT running smoothly. You ll be working with the same schools regularly, so you re not constantly travelling to new sites or walking into unfamiliar environments. You ll also be backed by a dedicated service desk team and joining a specialist education IT provider that has supported schools for over 20 years. This is a field-based role supporting primary and secondary schools across the Hull and surrounding area. It s a great fit for someone who enjoys working directly with people, solving problems face to face and being trusted to manage their own day. What you ll be doing: Providing regular on-site IT support across multiple school locations. Responding to issues with devices, networks, AV equipment and classroom technology. Installing and configuring hardware, software and systems. Supporting Windows 11, Office 365, Windows Server and networking equipment. Collaborating with the service desk to keep tickets moving and ensure quick resolutions. Offering friendly, jargon-free support to teaching and administrative staff. What we re looking for: Previous or current experience providing IT support in a school or education setting. A friendly, calm approach with strong communication skills. Solid technical knowledge across Windows, Office 365 and networking. Confidence supporting AV equipment and classroom devices. Someone happy to travel between school sites as part of their role. A full UK driving licence and access to your own vehicle. What s on offer: Starting salary between £28,000 and £32,000 depending on experience. £3,000 annual car allowance. All business mileage and expenses paid. 24 days holiday plus bank holidays. Your birthday off, fully paid. Company pension scheme. Perkbox employee rewards platform. Funded training and ongoing development. Regular performance reviews with linked salary progression. Supportive, friendly team with regular socials. This is a great opportunity to join a business that understands how important IT is to schools and how valuable great engineers are to keeping things running. If you ve got education sector experience, enjoy variety in your day and want to be part of a company that values your work, we d love to hear from you. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer. We will contact all applicants to confirm the outcome. If you're shortlisted, we ll be in touch to talk through the next steps. IT Field Engineer, School ICT Support, Education IT Engineer, IT Technician Schools, MSP Engineer, Field IT Support, Office 365, Windows Server, Networking, AV Support, Hull IT Jobs, East Yorkshire IT, School Network Support, Kingston upon Hull, HU postcode.

Job Reference 0287-26 Date Posted Wednesday 1 April 2026 Application Closing Date Sunday 26 April 2026 at 11.59pm Location Preston Campus Salary circa £70,000 per annum Basis Full Time Contract Type Indefinite Job Category / Type Management School / Service IT Services Hours 37.00 hours per week Interview Date See advert Job details When you work for the University of Lancashire , you'll be part of a thriving community of talent that's united in a common commitment to transform lives. We do this by delivering an outstanding educational experience and creating prosperity and opportunity in the communities we serve. Whatever your role, you'll be playing a vital part in helping us achieve our vision. About the role: We're seeking an experienced and forward-thinking Cyber Security Lead to provide both strategic direction and hands on leadership for cyber security across the University. As a senior member of our Learning & Information Services (LIS) team, you will play a pivotal role in safeguarding our people, data, systems, and reputation - ensuring we can deliver secure teaching, research, and professional services. This is an exciting opportunity to shape and influence the University's ongoing digital transformation. You will help drive continued investment in our digital landscape and lead the development of a world class, safe, and secure environment for students, staff and the wider community. We are looking for a creative leader who embraces innovation and leverages emerging technologies - including AI, to stay ahead in a fast moving and constantly evolving cyber security landscape. The Cyber Security Lead will lead the University's cyber security programme, shaping and delivering a proactive, risk-based security capability. Acting as the University's cyber security subject-matter expert, you will bridge strategy and operational delivery, advising senior leaders on risk, threat, and assurance. Additionally the post-holder will lead a specialist cyber security team and work closely with digital, academic, and professional services colleagues to embed security by design across platforms, projects, and services. About you: We are seeking a proactive, visible, and highly credible individual with a proven track record in providing senior cyber or information security leadership and delivering a cyber security strategy with measurable outcomes. You will be confident engaging and influencing at senior and executive level and experienced in preventing the need but understanding how to lead or coordinate a cyber incident response. You will have strong knowledge of cyber security and data protection legislation, a pragmatic, risk-based approach, and excellent communication skills, with a relevant professional accreditation (e.g. CISSP, CISM, ISO 27001 Lead Implementer), or an undergraduate degree or equivalent experience. For further information, or to arrange a discussion about the role, please contact Chris Lakey - Head of IT Services and Operations. We will be holding initial interviews via Teams during w/c 4 May and final interviews will be held on campus in Preston during w/c 11 May 2026. Use of AI in applications : We want to understand your genuine interest in the role and artificial intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience and the written elements of your application should accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. What we can offer you: We have a fantastic package of rewards and lifestyle benefits - from an attractive annual leave entitlement to access to a comprehensive employee benefits platform which includes a 24/7 online GP. Our people are our most important asset. We'll encourage you to make the most of your talents and continually develop your skills and knowledge. As well as realising your career ambitions, you'll be making a positive difference to other people's lives. About us: We are proud to be a diverse, multicultural university. We are committed to building a truly inclusive culture where diversity is championed. Applications are particularly welcomed from individuals who will support the diversification within the University and support its development of a culture that is inclusive and welcoming to all. The University is committed to providing a safe environment to study, work and visit, protecting children, young people and adults at risk from harm and abuse. Our safeguarding policy and safer recruitment procedure outlines our approach, alongside other internal policies, procedures and guidance which can be found on our Safeguarding page. Applicants applying for roles in regulated activity and that are listed as an exception under the Rehabilitation of Offenders Act 1974 will be required to disclose any spent and unspent convictions and undertake a Disclosure and Barring Service (DBS) Check at the appropriate level, the University will only ask an applicant to make an application for a DBS check if they are legally entitled to.

Business Change Analyst £48,226 - £51,356 per annum Fixed Term 18 months Are you an experienced Business Analyst who is passionate about digital innovation, creative use of technology and making a difference? Do you want to join a team that is dedicated to ensuring that Gloucestershire County Council utilises technology in the best way possible? If so, read on About the Team & Role You will be joining the Digital Innovation team, part of the Digital & ICT service who deliver and support technology solutions for the officers and councillors of Gloucestershire County Council (including the Gloucestershire Fire and Rescue Service, NHS partners, schools and other services that work with the organisation). The Digital Innovation team includes the Digital & ICT projects management office, technical specialists, developers and the business communications/engagement team. We work alongside our colleagues in IT Service Management, Infrastructure and Security. This role is fully funded and allocated to the education case management transformation programme and will be reporting into the Programme Manager. As Business Change Analyst you will play a critical role in defining and enabling business change. Acting as the conduit between our IT teams and the business, you will understand the functional business needs and how these relate to the business' overall objectives. You will create the business readiness plan, taking into consideration IT deployment, data migration, capability deployment (training and engagement activities) and any business activities required to integrate new digital processes into the business as usual environment. You will outline the key business engagement messages that need to be communicated throughout the project. You will monitor and report progress on business readiness targets, business engagement activity, training design and deployment activities. About You Our ideal candidate will ideally have experience as a business analyst in a project or programme environment with a proven record of influencing stakeholders at all levels. You should be able to clearly articulate your ideas, concepts and technical details to non-technical stakeholders, effectively collaborate with team members and other departments and be able to adjust to new challenges quickly, sometimes managing multiple areas of focus simultaneously. About Us For all your hard work, you will receive the following: Flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service An option to purchase 10 days of additional leave per year Family friendly employer offering benefits to help support you and your family Career development and qualification opportunities Supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. An in-house Occupational Health service Employee discount scheme Cycle to Work scheme Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) Links to employee networks such as Prism (LGBT+) network and the Young Employees Network How to Apply If you feel you have the skills, desire and experience required to make a positive difference, then please submit your application and personal statement today by clicking the "Apply Now" Button. For an informal discussion about the role please contact Chris Briden via email Closing date 8 October 2025. Short-listed candidates will be contacted by e-mail and invited to interview week commencing 20/10/2025 Please read the job profile which provides further information on the experience and attributes sought of our ideal candidate. The Digital & ICT service support the Council's Agile working policy and expect team members to work a minimum of two days per their working week in the office, which is based in central Gloucester, and to attend 'in person' meetings as and when required. New starters will be required to come into the office more often during their induction. This role is fixed term for 18 months (with possibility for extension) Additional Information To access the Job Profile for this role, please follow the link below:- Business Change Analyst - Job Profile Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

Business Change Analyst £48,226 - £51,356 per annum Fixed Term 18 months Are you an experienced Business Analyst who is passionate about digital innovation, creative use of technology and making a difference? Do you want to join a team that is dedicated to ensuring that Gloucestershire County Council utilises technology in the best way possible? If so, read on About the Team & Role You will be joining the Digital Innovation team, part of the Digital & ICT service who deliver and support technology solutions for the officers and councillors of Gloucestershire County Council (including the Gloucestershire Fire and Rescue Service, NHS partners, schools and other services that work with the organisation). The Digital Innovation team includes the Digital & ICT projects management office, technical specialists, developers and the business communications/engagement team. We work alongside our colleagues in IT Service Management, Infrastructure and Security. This role is fully funded and allocated to the education case management transformation programme and will be reporting into the Programme Manager. As Business Change Analyst you will play a critical role in defining and enabling business change. Acting as the conduit between our IT teams and the business, you will understand the functional business needs and how these relate to the business' overall objectives. You will create the business readiness plan, taking into consideration IT deployment, data migration, capability deployment (training and engagement activities) and any business activities required to integrate new digital processes into the business as usual environment. You will outline the key business engagement messages that need to be communicated throughout the project. You will monitor and report progress on business readiness targets, business engagement activity, training design and deployment activities. About You Our ideal candidate will ideally have experience as a business analyst in a project or programme environment with a proven record of influencing stakeholders at all levels. You should be able to clearly articulate your ideas, concepts and technical details to non-technical stakeholders, effectively collaborate with team members and other departments and be able to adjust to new challenges quickly, sometimes managing multiple areas of focus simultaneously. About Us For all your hard work, you will receive the following: Flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service An option to purchase 10 days of additional leave per year Family friendly employer offering benefits to help support you and your family Career development and qualification opportunities Supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. An in-house Occupational Health service Employee discount scheme Cycle to Work scheme Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) Links to employee networks such as Prism (LGBT+) network and the Young Employees Network How to Apply If you feel you have the skills, desire and experience required to make a positive difference, then please submit your application and personal statement today by clicking the "Apply Now" Button. For an informal discussion about the role please contact Chris Briden via email Closing date 8 October 2025. Short-listed candidates will be contacted by e-mail and invited to interview week commencing 20/10/2025 Please read the job profile which provides further information on the experience and attributes sought of our ideal candidate. The Digital & ICT service support the Council's Agile working policy and expect team members to work a minimum of two days per their working week in the office, which is based in central Gloucester, and to attend 'in person' meetings as and when required. New starters will be required to come into the office more often during their induction. This role is fixed term for 18 months (with possibility for extension) Additional Information To access the Job Profile for this role, please follow the link below:- Business Change Analyst - Job Profile Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

School Senior IT Technician Based in Bordesley Green, Birmingham 18 - 20ph (dependent on experience) Your new company A busy Secondary School based in North Birmingham is looking for an experienced Senior IT Technician to work along side the IT Manager. This role will be, Monday to Friday, 8am - 4pm. The role is to cover long term sickness. Your new role The role is to support the school's computer systems, applications and associated software, and to advise and support on the implementation of system developments. The role will entail: Provide support and guidance to staff and students on the use of school's ICT systems, including training on the use of the equipment where necessary Maintain e-mail accounts for staff. Manage and maintain school MIS Manage and maintain Sims.net system. Manage, update and maintain school website and Virtual Learning Environment Supervise loans of ICT/AV equipment. Manage and have overall responsibility for software installations, hardware maintenance, upgrades, fault diagnosis and repair, security measures and back-up schedule. What you'll need to succeed You will have proven experience in IT support, ideally within an educational setting with strong knowledge of Windows OS, Office 365, networking, and cloud services. You will have excellent problem-solving skills and a proactive mindset with the ability to communicate clearly with both technical and non-technical users. What you'll get in return Hays Education has had an established Support Service desk in Birmingham, providing quality non classroom based staff into schools. We also provide free Child Protection and Safeguarding Training to any candidate who is registered and working for us as part of their CPD. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Undergraduate Admissions Coordinator Department: Recruitment & Admissions Grade: Grade 5 Salary range: £24,285 - £27,131 per annum Working arrangements: Generally Monday - Friday 9am - 5pm, with some evening and weekend work. Recruitment & Admissions staff are currently hybrid working, and from 3 October staff will normally work on-site for a minimum of two days per week (40% of contracted hours), Monday - Friday. Closing date: 3rd October 2022 The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here The Role and the Department The Admissions Coordinator supports a professional, knowledgeable, effective and efficient admissions service delivering the University's strategic aims and targets and ensuring that University and external regulations and policies are adhered to. The post involves processing applications with a focus on certain departments and/or applicants, applying judgement to independently make criteria-based decisions. The post will take a lead within the admissions team on an area of work, identifying opportunities to make improvements where possible and then promoting these ideas to others. It also involves providing information, advice and guidance and developing positive working relationships with other staff within Recruitment and Admissions, across the wider University, and beyond. A commitment to maximising personal and team effectiveness and the principles of equality and diversity is essential. Occasional weekend/evening working will be required. This is to attend external events and assist with tasks such as open days and undergraduate confirmation. Due to the operational needs of the Office, annual leave is not permitted between the receipt of A level results and the 31st August each year, and the number of staff permitted to be on annual leave during September and other peak periods is restricted. Recruitment and Admissions Services Based in the Global Division, Recruitment and Admissions Services brings together a number of teams providing services in events, enquiry management, CRM, data analysis and forecasting, projects and compliance and admissions. It provides an essential service to the University in ensuring its financial sustainability and in delivering student number growth and increasing diversity in line with strategic aims and targets. We are the public face of the University in UK schools and colleges, through our contact with prospects, enquirers and applicants across the world and through our events programme. The team includes a range of professionals from a number of specialisms including administrators, decision makers, data analysts and forecasters, IT specialists, designers and marketers, events managers and recruiters. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. The University closes between Christmas and New Year. • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme. • On site nursery is available and children's clubs in the summer holidays. • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. • The opportunity to take part in staff volunteering activities to make a difference in the local community • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. • We offer generous pension schemes. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterix next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria 1. Excellent oral and written communication skills and the ability to develop effective working relationships, both internally and externally. 2. Strong digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, and Microsoft 365 applications. 3. Five GCSE's at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience). 4. Evidence of personal development to maintain skills. 5. Post-16 qualification or equivalent experience. 6. Relevant administrative experience in a busy, data driven, office environment. 7. Demonstrable ability to proactively work with team members to ensure the delivery of high quality services. 8. Demonstrable ability to provide advice and guidance to a range of customers and colleagues. 9. Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality. 10. Ability to solve problems as part of a team and resolve issues, plan solutions and make pragmatic decisions. 11. Ability to effectively network and exchange advice and information for development purposes. 12. Experience of working with complex administrative processes and requiring a high level of accuracy and attention to detail. 13. Ability to make criteria-based decisions and to think critically with sound judgement. Desirable Criteria 1. A good understanding of the student experience provided at Durham University 2. Knowledge and experience of Higher Education admissions processes, including making decisions on applications. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV..... click apply for full job details

Are you looking for a future career whilst achieving an apprenticeship qualification? Do you have a passion to learn and work in IT? If this is you, then you are just who we are looking for! Join Buckinghamshire Fire & Rescue Service team. ICT ApprenticeReference: VAC000233 Location: Headquarters, Stocklake, Aylesbury, Buckinghamshire, HP20 1BD Salary: £18,328 - £18,722 a year (National Living Wage) Contract: Two Year Fixed Term Contract Hours: Full time, 37 hour week Package: Local Government Pension Scheme Good annual leave entitlement Employee benefits Employee Assistance Programme Access to Occupational Health provision Free onsite parking Onsite gym facilities About us Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. Not all lifesavers wear uniforms. We employ around 100 people from specialist support staff to education and fire prevention. We are a diverse, welcoming community - will you join us? Our apprenticeships are designed to give you the hands-on experience needed in a real job that brings out the best in you, with real responsibilities, real challenges, real projects and scope to grow your career. The work is fast paced, reactive and sometimes challenging. About the role You'll study and achieve the (Level 2) apprenticeship qualification throughout the duration of this apprenticeship. You will act as a referral point for dealing with complex or technical requests, issues, complaints, and queries. Working alongside experienced IT professionals you will be mentored and trained in the use of various IT systems and software packages. Your duties will include: Diagnosing & resolving software, hardware and networking incidents Recording, updating and documenting requests using the IT service desk system Installing and configuring new IT equipment Learning how to use a range of IT support tools Here's what some of our staff have recently said: "I left school without any IT experience and was downhearted as I believed it would be difficult to get into the technology industry without going to university. Being enrolled into the apprenticeship scheme has allowed me to gain the experience and skills required to work within the industry I love, whilst gaining a valuable qualification at the same time!" "Having the opportunity to take an apprenticeship has enabled me to start a career in a field I didn't think I would be able to get into, this far into my working life." "Going through an apprenticeship with IT has provided me with a number of opportunities. Not only has it enabled me to start a career in an area I have a significant interest in, but I've also gained valuable experience in a professional work environment and furthered my knowledge of IT." About you Skills required: Passion for IT and computers Work to time sensitive deadlines with good attention to detail A drive to succeed in the IT industry Good communication and interpersonal skills Work well on your own as well as part of a team High levels of integrity, honesty, reliability, and confidentiality Working as part of a team you will be part of our continuing drive to improve our ICT performance. The Service Desk team plays a key role by providing a single initial customer interface for all information and communications technology service requests. What are the entry requirements? To be eligible to apply for this role, you will need to have: GCSE's in Maths and English A - C/4-9 (or equivalent). We are looking for someone who can communicate effectively with a wide range of people, and enjoys working in a team environment, with: A 'can do' attitude A willingness to learn What certification will you achieve? You will be enrolled onto an ICT Apprenticeship and if successful will achieve a level 2 apprenticeship. How will I be assessed during the apprenticeship scheme? You will be assessed in a variety of ways which could include: Formal external courses and examinations On the job observations Evidence of your duties/tasks performed Reports from mentors and managers Production of an e-portfolio of evidence End point assessment What happens after the apprenticeship? At the end of the apprenticeship scheme, we will work closely with you to identify the next steps, this could include: A job with us Further or higher education Closing Date: 25 September 2022 at Midnight Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. If there are any adaptions or adjustments, we can make to assist you in your application or with our recruitment process, please contact us via email or telephone. We are currently experiencing issues with our recruitment portal therefore no application forms are being received at the moment. No agencies please.

1st Line Support Leicester Permanent £18,000 - £20,000 (DOE) 1st Line IT Support Analyst needed for a superb permanent career opportunity based in Leicester. A chance to join an established and expanding technology business providing specialist software. Start ASAP during November/December 2021. This employer will conduct interviews by phone/video-call. You will also be able to work from home on a flexible basis as requirements dictate. Key skills, experience + duties will include: Acting as first point of contact for customer IT support calls for incidents raised. Responsible for proactively managing customer expectations + providing an excellent end-to-end customer experience. Providing remote 1st line IT support for customers on specialist SaaS software platforms. Trouble-shooting + resolving basic IT issues + escalating more complex incidents to 2/3rd line engineers + designated third party suppliers. Key Tasks: logging IT support calls, log-in issues, software installation, incident management, call escalation, on-boarding new customers, documenting support cases + working to agreed SLAs. Personal Skills: approachable, positive, collaborative, analytical, problem-solver, attention to detail, organised, initiative + able to prioritise. Previous experience of IT support for Schools, Colleges, Academies or Educational establishments would be an advantage.

School IT Technician, Blackburn We are currently looking for an experienced school IT Technician to temporarily support one of our secondary schools based in the Blackburn area. Hours for the IT Technician role are 8.30-4.30pm but may be required to support after school hours on occasion. The role - Resolve basic problems associated with operating systems, networks, software, hardware across school, password resets - Ensure virus protection is kept up to date - Be able to tackle any networking issues within the school - Maintain the hardware database with new and updated equipment - Installation of new software - Being aware of and following all school policies and procedures, in particular policies related to the use of ICT equipment and sites - Obtain quotes, which represent best value, for new equipment an repairs The skills - A strong knowledge of IT and a genuine passion for it. - A relevant IT qualification. - A patient approach towards working with children and adults alike. - A strong work ethic, the ability to work as part of a team of technicians, and a professional attitude. All candidates will be subject to Randstad Education's child protection and UK eligibility checks. If you feel you have the recent and relevant experience required for this School IT Technician post in Blackburn, then please email your CV now to your specialist consultant atleanne.uk

Our local authority client has a 3-month contract vacancy (with the possibility of extension) for the role of a CIS SUPPORT OFFICER, details as follows Job Purpose To provide First Line telephone support on the ICT Service Desk. Providing, where possible, Incident and Request First Time Fixes or assigning to other teams. Working with Windows 10, M365, Citrix, McAfee EPO, SCCM, Active Directory and other systems. Responsibilities Provide ad hoc and scheduled technical advice and guidance to all Organisation Officers, Schools based staff and external clients either on site or through the use of remote tools in the use of systems and applications to ensure appropriate skills and expertise are available to enable clients to make effective use of ICT. Undertake and monitor complex project work, tasks, training and requests for assistance, upgrades and installs, either with others or on own initiative to ensure that installations, support and training are delivered in a timely manner to corporate Organisation standards and to the satisfaction of all parties involved. Plan, prepare and deliver training sessions, meetings, workshops, reviews and presentations for a wide variety of technical and non-technical audiences including Schools based staff, in order to provide all clients with the skills and understanding needed to carry out their IT related tasks effectively and efficiently. Ensure that all problems and solutions are documented (utilising standard software and procedures) to enable the provision and upkeep of a corporate knowledge base which is available for the speedy resolution of subsequent faults. Ensure that all stages of tasks are documented and that all clients and management are informed of the current status of unresolved problems all times to enable escalation procedures to be applied when appropriate and tasks resolved in the fastest time possible. Use automated and remote technology solutions for delivery, support and training to ensure that a more effective use of time is achieved by shortening the installation and support time of desktop management and minimising site visits. Undertake additions and modifications to systems that provide access security control to ensure that unauthorized access to systems is prevented. Essential Requirements Degree level qualification, or equivalent, in a relevant field. Commitment to continued professional development. Practical work experience supporting the delivery of ICT products and services. Some supervisory experience - work allocation and monitoring. Development and administration of remedy software. Understanding of data protection, freedom of information and confidentiality requirements. Specialist knowledge of the underlying technologies and tools used to support and deliver ICT, as well as a range of hardware and software in use across, and under development, preferably across the public sector (see advert text for details). Awareness of PRINCE 2 & ITIL methodology. Understanding of license agreements. Understanding of number of different software languages. Knowledge of programming languages (e.g. SQL, Java etc.). Knowledge of system lifecycles, methods and techniques for structured reviews. The post is currently home-based and equipment will be provided. If you have the necessary experience and qualifications to fulfill this role, please submit your CV ASAP.