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senior rpa intelligent automation lead
Turning Point
Automation and Digital Products Developer
Turning Point
Job Introduction We're committed to delivering inclusive, impactful, and user-centred solutions that drive real outcomes for the people and communities we support. We're now recruiting for an Automation and Digital Products Developer, a key technical role within our growing digital product function. Working alongside the Senior Digital Product Manager and Senior Digital Experience Manager, you'll lead the development, optimisation, and automation of digital solutions across three interconnected areas: websites (key focus), digital products, and automation and process optimisation initiatives. This is an exciting opportunity to use your technical expertise to deliver secure, scalable, and innovative solutions that improve how people engage with our services and how our teams work behind the scenes. If you're passionate about building high-quality websites, creating digital products with impact, and using automation to drive efficiency and innovation, we'd love to hear from you. The role offers flexibility with remote working, alongside occasional travel to London or Manchester for in-person collaboration and key meetings. Main Responsibilities As Automation and Digital Products Developer, you will: Lead the technical delivery of websites, digital products, and automation initiatives, ensuring solutions are secure, scalable, and high-performing. Develop automation solutions (e.g. chatbots, intelligent routing, workflow optimisation) that deliver clear value for both users and the organisation. Collaborate with content, product, and operational teams to design and deliver user-centred solutions. Implement best practices in accessibility, SEO, and performance optimisation across Turning Point's digital estate. Support technical lifecycle management, ensuring solutions remain effective, secure, and aligned with evolving needs. Champion modern development practices and contribute to defining our technical architecture and standards. Explore and introduce new tools, technologies, and approaches that enhance digital delivery and automation. The Ideal Candidate We're looking for a skilled and forward-thinking developer who thrives at the intersection of technology, user needs, and organisational impact. You'll be someone who: Has proven experience delivering technical solutions across websites, digital products, and/or automation initiatives. Is confident with modern web development (HTML, CSS, JavaScript, frameworks) and has a strong understanding of accessibility and performance standards. Can build and integrate automation solutions using low-code/no-code platforms, RPA, chatbots, or intelligent routing tools. Understands content management systems (e.g. Kontent.AI) and SEO best practices. Enjoys working in agile, cross-functional teams, translating product and design requirements into robust technical solutions. Brings knowledge of secure development practices, data privacy, and risk management. Is curious, innovative, and committed to continuous learning. Desirable experience includes mobile app development, cloud platforms (e.g. Azure), CI/CD pipelines, data integration, and API development - though we're most interested in your ability to deliver great solutions and grow with the role. Why Join Us? As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Automation and Digital Products Developer - Role Profile.pdf Apply
05/10/2025
Full time
Job Introduction We're committed to delivering inclusive, impactful, and user-centred solutions that drive real outcomes for the people and communities we support. We're now recruiting for an Automation and Digital Products Developer, a key technical role within our growing digital product function. Working alongside the Senior Digital Product Manager and Senior Digital Experience Manager, you'll lead the development, optimisation, and automation of digital solutions across three interconnected areas: websites (key focus), digital products, and automation and process optimisation initiatives. This is an exciting opportunity to use your technical expertise to deliver secure, scalable, and innovative solutions that improve how people engage with our services and how our teams work behind the scenes. If you're passionate about building high-quality websites, creating digital products with impact, and using automation to drive efficiency and innovation, we'd love to hear from you. The role offers flexibility with remote working, alongside occasional travel to London or Manchester for in-person collaboration and key meetings. Main Responsibilities As Automation and Digital Products Developer, you will: Lead the technical delivery of websites, digital products, and automation initiatives, ensuring solutions are secure, scalable, and high-performing. Develop automation solutions (e.g. chatbots, intelligent routing, workflow optimisation) that deliver clear value for both users and the organisation. Collaborate with content, product, and operational teams to design and deliver user-centred solutions. Implement best practices in accessibility, SEO, and performance optimisation across Turning Point's digital estate. Support technical lifecycle management, ensuring solutions remain effective, secure, and aligned with evolving needs. Champion modern development practices and contribute to defining our technical architecture and standards. Explore and introduce new tools, technologies, and approaches that enhance digital delivery and automation. The Ideal Candidate We're looking for a skilled and forward-thinking developer who thrives at the intersection of technology, user needs, and organisational impact. You'll be someone who: Has proven experience delivering technical solutions across websites, digital products, and/or automation initiatives. Is confident with modern web development (HTML, CSS, JavaScript, frameworks) and has a strong understanding of accessibility and performance standards. Can build and integrate automation solutions using low-code/no-code platforms, RPA, chatbots, or intelligent routing tools. Understands content management systems (e.g. Kontent.AI) and SEO best practices. Enjoys working in agile, cross-functional teams, translating product and design requirements into robust technical solutions. Brings knowledge of secure development practices, data privacy, and risk management. Is curious, innovative, and committed to continuous learning. Desirable experience includes mobile app development, cloud platforms (e.g. Azure), CI/CD pipelines, data integration, and API development - though we're most interested in your ability to deliver great solutions and grow with the role. Why Join Us? As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Automation and Digital Products Developer - Role Profile.pdf Apply
Junior RPA Engineer
NTT Data Ltd
At NTT DATA we are exceptional together and we believe in growing by helping others grow, whether that be our clients, partners or employees. Our talented team leads by example. We provide all the support you need to achieve the career of your dreams, giving you the tools to become the best version of you. We are constantly evolving, by creating more opportunities within our organisation and looking to innovative projects that shape your future. We support each other to be who they want to be, work how they work best. This is how we bring innovation, and we build a better future for our people our business and our society. We provide a safe environment in which all of us can be ourselves and reach our full potential. This is a place where all individuals can be their true selves, be listened to and feel at home. Our success comes from our people, regardless of ethnicity, cultural background, gender, nationality, sexual orientation, or anything else that can be used to differentiate people because we are exceptional together. We understand you may not tick all the boxes of the requirements lists but if you are interested in this or other opportunities within NTT Data, do not think twice and apply! We are looking for a passionate professional in the field of Intelligent Automation and Robotic Process Automation that would like to develop and deal with technical challenges in the practice, and learn the principles of automation to become an Intelligent Automation Engineer able to deliver end-to-end projects in a near future. As IA/RPA Junior Engineer , you will be part of a multidisciplinary team, assessing, designing, and implementing solutions that may use Blue Prism, UiPath and Automation Anywhere as well as any other market or NTT DATA UK asset tool. You will have the support of the Intelligent Automation Team, who will be coaching, training, and supporting your steps in the field of Automation. • Participate in a training programme where you will learn new technologies such as UiPath, Blue Prism, Automation Anywhere, Microsoft Power Apps, or Pega among others, as well as some other technologies around Intelligent Automation tools. This training will enable you to get certified as an RPA professional. • Work closely with the Intelligent Automation Team and with the Seniors Engineers that will company and guide you in your journey during real projects, executing hands-on activities. • Be able to implement simple scalable, robust RPA solutions with clear, detailed, and accurate supporting documentation for our clients. • Assure the best practices following market/internal/client methodology and quality assurance. • Work within project planning constraints, communicate any identified project risks and issues to the delivery/project manager accordingly and provide inputs to the change control process. • Technical academic background in Computing, Engineering, or any other Science related field (STEM foundation). • No previous experience in the field required. • Mindset to develop a technical career as Engineer. • Excellent analytical, problem-solving and communication skills. • Willingness to Work in process-driven approaches. • Willingness to learn, share knowledge and adapt to client needs. • Open-minded and able to create innovative approaches out of the box. • Attitude to working in group. • Take initiative, and attitude to challenge solutions, approaches, and decisions. • Proficient in the English language. Desirable skills would include: • Any RPA/Intelligent Automation Certification and/or previous experience in the field will be a strong plus. • SQL and Object-oriented programming skills. • Knowledge of design principles and modular programming techniques. Where you'll be: Our employees' safety is priority, so currently you will be working from the comfort of your own home most of the time. In the future when we can spend some more time in our offices, either Bank or Epworth House, you will be able to enjoy London's vibrant dynamics! .... And another thing, you will be joining a close-knit team that is supportive and approachable. Which means that as a new joiner, you will always have someone available to offer help and guidance. How to apply: We appreciate that you may not have an up to date CV, so please just send what you have and let's organise a chat!
22/09/2022
Full time
At NTT DATA we are exceptional together and we believe in growing by helping others grow, whether that be our clients, partners or employees. Our talented team leads by example. We provide all the support you need to achieve the career of your dreams, giving you the tools to become the best version of you. We are constantly evolving, by creating more opportunities within our organisation and looking to innovative projects that shape your future. We support each other to be who they want to be, work how they work best. This is how we bring innovation, and we build a better future for our people our business and our society. We provide a safe environment in which all of us can be ourselves and reach our full potential. This is a place where all individuals can be their true selves, be listened to and feel at home. Our success comes from our people, regardless of ethnicity, cultural background, gender, nationality, sexual orientation, or anything else that can be used to differentiate people because we are exceptional together. We understand you may not tick all the boxes of the requirements lists but if you are interested in this or other opportunities within NTT Data, do not think twice and apply! We are looking for a passionate professional in the field of Intelligent Automation and Robotic Process Automation that would like to develop and deal with technical challenges in the practice, and learn the principles of automation to become an Intelligent Automation Engineer able to deliver end-to-end projects in a near future. As IA/RPA Junior Engineer , you will be part of a multidisciplinary team, assessing, designing, and implementing solutions that may use Blue Prism, UiPath and Automation Anywhere as well as any other market or NTT DATA UK asset tool. You will have the support of the Intelligent Automation Team, who will be coaching, training, and supporting your steps in the field of Automation. • Participate in a training programme where you will learn new technologies such as UiPath, Blue Prism, Automation Anywhere, Microsoft Power Apps, or Pega among others, as well as some other technologies around Intelligent Automation tools. This training will enable you to get certified as an RPA professional. • Work closely with the Intelligent Automation Team and with the Seniors Engineers that will company and guide you in your journey during real projects, executing hands-on activities. • Be able to implement simple scalable, robust RPA solutions with clear, detailed, and accurate supporting documentation for our clients. • Assure the best practices following market/internal/client methodology and quality assurance. • Work within project planning constraints, communicate any identified project risks and issues to the delivery/project manager accordingly and provide inputs to the change control process. • Technical academic background in Computing, Engineering, or any other Science related field (STEM foundation). • No previous experience in the field required. • Mindset to develop a technical career as Engineer. • Excellent analytical, problem-solving and communication skills. • Willingness to Work in process-driven approaches. • Willingness to learn, share knowledge and adapt to client needs. • Open-minded and able to create innovative approaches out of the box. • Attitude to working in group. • Take initiative, and attitude to challenge solutions, approaches, and decisions. • Proficient in the English language. Desirable skills would include: • Any RPA/Intelligent Automation Certification and/or previous experience in the field will be a strong plus. • SQL and Object-oriented programming skills. • Knowledge of design principles and modular programming techniques. Where you'll be: Our employees' safety is priority, so currently you will be working from the comfort of your own home most of the time. In the future when we can spend some more time in our offices, either Bank or Epworth House, you will be able to enjoy London's vibrant dynamics! .... And another thing, you will be joining a close-knit team that is supportive and approachable. Which means that as a new joiner, you will always have someone available to offer help and guidance. How to apply: We appreciate that you may not have an up to date CV, so please just send what you have and let's organise a chat!
Sopra Steria
Service Improvement Senior Lead
Sopra Steria Wakefield, Yorkshire
Do you have the experience to lead and deliver transformational change across Finance and Accounting in support of the transition to Oracle SaaS ERP technology solution and enabling strategic objectives? We are looking for a Service Improvement Senior Lead to work in partnership with the Service Delivery teams to design, model and implement new or modified business processes, technologies and organisational structures to deliver a leaner and more efficient business, whilst maintaining and improving the customer experience. What you will be doing: • Analysing and reviewing ideas from clients, internal business and other valid sources • Gather and document business requirements • Design and propose innovative new or improved processes • Gather and analyse data - call out issues with any data quality • Crafting the way we work to improve our business advantage and that of our clients • Assist in complaint resolution, root cause analysis and implementation of corrective action • Provide feedback to the operational teams via collaborative sessions • Submit significant reports understood by the intended audience What you will bring: • Transformation - the ability to identify high value improvement initiatives and automation opportunities • Analytical thinking - the ability to understand and comfortably use financial, employee, performance and any other data. • Communication - the ability to speak and write in ways that are straightforward, easy-to-understand and compelling. • Handling ambiguity - the ability to make sense of (and help others make sense of) what is going on when there is little or no information or plan. • Influence, persuasion and negotiation- the ability to get the majority of people on board, adopting an excellent outcome for everyone • Resilience - the ability to handle whatever is thrown at you (but not be a pushover), bounce back and not take things personally. • Critical thinking - the ability to keep the 'big picture' in mind and focus on the outcome to be achieved. • Governance & Security - Appreciates/understands the importance of data security in the services provided. • Risk Management - the ability to highlight, advise and mitigate against elements of risk It would be good if you had: • Certification in BA-related accreditation i.e., Lean Six Sigma, Business Process Modelling Notation course • PM experience and related qualification e.g., Prince2, Agile • High level technical knowledge of intelligent automation solutions and deployment (RPA, ML, AI) • Knowledge of Finance and Accounting services in a Shared Services (BPO) environment. • Experience with large scale organisational change Permanent Location: Leeds Security Clearance Level: DBS Internal Recruiter: Rachel Salary: £40,000 to £45,000 per annum Benefits: 25 days annual leave with the option to buy additional days, 4 x death in service benefit, pension, and generous flexible benefits fund 3% (can be taken as a cash option), £5,400 car allowance and an annual bonus of up to £500. Loved reading about this job and want to know more about our company? This year we have been ranked in the top 40 large companies to work for in the UK and our unique partnership between the Department of Health and Sopra Steria means that we are market leaders in corporate service delivery with around 40% of the NHS using one or more of our products. With unrivalled knowledge and experience, we provide high-quality, value-for-money finance, procurement and employment services to the NHS, helping them overcome any challenges they face in the back office. Our vision is to help the NHS save money and enhance quality, providing a real-life impact where the changes we make can improve health, innovate to save lives, and deliver better outcomes. We adopt difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status.
05/02/2022
Full time
Do you have the experience to lead and deliver transformational change across Finance and Accounting in support of the transition to Oracle SaaS ERP technology solution and enabling strategic objectives? We are looking for a Service Improvement Senior Lead to work in partnership with the Service Delivery teams to design, model and implement new or modified business processes, technologies and organisational structures to deliver a leaner and more efficient business, whilst maintaining and improving the customer experience. What you will be doing: • Analysing and reviewing ideas from clients, internal business and other valid sources • Gather and document business requirements • Design and propose innovative new or improved processes • Gather and analyse data - call out issues with any data quality • Crafting the way we work to improve our business advantage and that of our clients • Assist in complaint resolution, root cause analysis and implementation of corrective action • Provide feedback to the operational teams via collaborative sessions • Submit significant reports understood by the intended audience What you will bring: • Transformation - the ability to identify high value improvement initiatives and automation opportunities • Analytical thinking - the ability to understand and comfortably use financial, employee, performance and any other data. • Communication - the ability to speak and write in ways that are straightforward, easy-to-understand and compelling. • Handling ambiguity - the ability to make sense of (and help others make sense of) what is going on when there is little or no information or plan. • Influence, persuasion and negotiation- the ability to get the majority of people on board, adopting an excellent outcome for everyone • Resilience - the ability to handle whatever is thrown at you (but not be a pushover), bounce back and not take things personally. • Critical thinking - the ability to keep the 'big picture' in mind and focus on the outcome to be achieved. • Governance & Security - Appreciates/understands the importance of data security in the services provided. • Risk Management - the ability to highlight, advise and mitigate against elements of risk It would be good if you had: • Certification in BA-related accreditation i.e., Lean Six Sigma, Business Process Modelling Notation course • PM experience and related qualification e.g., Prince2, Agile • High level technical knowledge of intelligent automation solutions and deployment (RPA, ML, AI) • Knowledge of Finance and Accounting services in a Shared Services (BPO) environment. • Experience with large scale organisational change Permanent Location: Leeds Security Clearance Level: DBS Internal Recruiter: Rachel Salary: £40,000 to £45,000 per annum Benefits: 25 days annual leave with the option to buy additional days, 4 x death in service benefit, pension, and generous flexible benefits fund 3% (can be taken as a cash option), £5,400 car allowance and an annual bonus of up to £500. Loved reading about this job and want to know more about our company? This year we have been ranked in the top 40 large companies to work for in the UK and our unique partnership between the Department of Health and Sopra Steria means that we are market leaders in corporate service delivery with around 40% of the NHS using one or more of our products. With unrivalled knowledge and experience, we provide high-quality, value-for-money finance, procurement and employment services to the NHS, helping them overcome any challenges they face in the back office. Our vision is to help the NHS save money and enhance quality, providing a real-life impact where the changes we make can improve health, innovate to save lives, and deliver better outcomes. We adopt difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status.

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