Role Purpose The Chief Digital, Data and Technology Officer is the Council's principal authority for all aspects of digital, data and technology. The postholder provides independent, system-level leadership and acts with substantial delegated autonomy to shape and deliver high performing services and organisational capability. The Chief Digital, Data and Technology Officer will: Set and lead a bold vision for digital, data and technology, ensuring alignment with the Council's strategic priorities leading collaboration at pace and scale to deliver successful outcomes in the context of Devolution and Local Government Reorganisation Provide influential and visible leadership across Surrey's wider public service system, shaping cross-boundary strategies and enabling integrated, citizen-focused services across multiple organisations. Champion innovation, emerging technologies and data-driven decision making to transform services, improve outcomes, and strengthen resilience. Represent Surrey County Council at regional and national levels, influencing policy and investment and positioning the organisation as a leader in ethical, inclusive and future-facing digital and data practice. Leadership & Specific Accountabilities Corporate & Strategic Leadership Act as the Council's most senior adviser on digital, data and technology, providing authoritative, independent strategic advice to the Chief Executive, CLT and Members. Exercise significant delegated authority in determining technology investment priorities, enterprise architecture, data governance frameworks and organisational risk posture. Shape and continually evolve the Council's long-term digital, data and technology strategy, ensuring it enables large-scale transformation, efficiency, resilience and service redesign. Lead the Council-wide digital investment portfolio, ensuring coherence, ROI and alignment with corporate objectives. System-Level Leadership & Cross-Boundary Impact Provide strong system leadership across Surrey's public sector ecosystem, influencing and enabling shared strategies, interoperable platforms and integrated delivery models across partners. Lead and/or act as Senior Responsible Officer (SRO) for major multi-agency digital and data programmes with significant financial, operational and citizen impact. Represent Surrey at regional and national digital, data and cyber leadership forums, shaping policy, standards and funding opportunities. Technology, Innovation & Transformation Champion the intelligent, safe and ethical adoption of emerging technologies (including AI and automation), ensuring they drive measurable improvements in outcomes, productivity and service quality Data Strategy, Governance & Capability Define and lead an enterprise-wide data strategy, establishing consistent standards, ownership, quality and lifecycle management. Oversee development of a modern data platform enabling secure, interoperable data sharing and advanced analytics across multiple organisations. Embed strong data ethics, governance and compliance frameworks ensuring lawful, transparent and trustworthy use of data. Build organisation-wide data literacy and capability to empower staff at all levels. Cyber Security & Risk Management Provide strategic leadership on cyber security, ensuring robust arrangements to prevent, detect and respond to threats while supporting innovation and operational resilience. Ensure all digital and data practices meet legislative, regulatory and assurance requirements. Operational Excellence & People Leadership Lead, inspire and develop the Digital, Data and Technology function, fostering a high-performance culture and ensuring professional standards. Ensure services are customer-centric, resilient and deliver measurable value. Oversee third-party supplier partnerships, commissioning arrangements and contract performance. Ensure digital, data and technology considerations are embedded in business planning, financial strategies and service redesign. External Leadership, Influence & Reputation Act as the external face of Surrey's digital ambition, developing strategic partnerships with industry leaders, academia, government bodies and national programmes. Promote Surrey as a leader in digital inclusion, ethical AI, and public sector innovation. Secure external investment and influence national programmes to benefit Surrey residents. Dimensions The post will be responsible for oversight and management of Revenue (Opex) and Capital budgets of + 20m. Line Management: Leads teams totalling up to 300 staff across IT & D functions. Knowledge, Qualifications, Skills & Experience Significant senior-level experience as a CIO/CTO/CDIO, with proven leadership of a complex, multi-functional Digital, Data and Technology portfolio. Demonstrable ability to influence and shape strategy across multiple autonomous organisations with differing priorities and governance structures. Exceptional leadership credibility at corporate and political levels, with strong negotiation and relationship-building skills. Proven ability to lead and motivate a diverse, hybrid workforce and inspire a culture of innovation and high Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
02/04/2026
Seasonal
Role Purpose The Chief Digital, Data and Technology Officer is the Council's principal authority for all aspects of digital, data and technology. The postholder provides independent, system-level leadership and acts with substantial delegated autonomy to shape and deliver high performing services and organisational capability. The Chief Digital, Data and Technology Officer will: Set and lead a bold vision for digital, data and technology, ensuring alignment with the Council's strategic priorities leading collaboration at pace and scale to deliver successful outcomes in the context of Devolution and Local Government Reorganisation Provide influential and visible leadership across Surrey's wider public service system, shaping cross-boundary strategies and enabling integrated, citizen-focused services across multiple organisations. Champion innovation, emerging technologies and data-driven decision making to transform services, improve outcomes, and strengthen resilience. Represent Surrey County Council at regional and national levels, influencing policy and investment and positioning the organisation as a leader in ethical, inclusive and future-facing digital and data practice. Leadership & Specific Accountabilities Corporate & Strategic Leadership Act as the Council's most senior adviser on digital, data and technology, providing authoritative, independent strategic advice to the Chief Executive, CLT and Members. Exercise significant delegated authority in determining technology investment priorities, enterprise architecture, data governance frameworks and organisational risk posture. Shape and continually evolve the Council's long-term digital, data and technology strategy, ensuring it enables large-scale transformation, efficiency, resilience and service redesign. Lead the Council-wide digital investment portfolio, ensuring coherence, ROI and alignment with corporate objectives. System-Level Leadership & Cross-Boundary Impact Provide strong system leadership across Surrey's public sector ecosystem, influencing and enabling shared strategies, interoperable platforms and integrated delivery models across partners. Lead and/or act as Senior Responsible Officer (SRO) for major multi-agency digital and data programmes with significant financial, operational and citizen impact. Represent Surrey at regional and national digital, data and cyber leadership forums, shaping policy, standards and funding opportunities. Technology, Innovation & Transformation Champion the intelligent, safe and ethical adoption of emerging technologies (including AI and automation), ensuring they drive measurable improvements in outcomes, productivity and service quality Data Strategy, Governance & Capability Define and lead an enterprise-wide data strategy, establishing consistent standards, ownership, quality and lifecycle management. Oversee development of a modern data platform enabling secure, interoperable data sharing and advanced analytics across multiple organisations. Embed strong data ethics, governance and compliance frameworks ensuring lawful, transparent and trustworthy use of data. Build organisation-wide data literacy and capability to empower staff at all levels. Cyber Security & Risk Management Provide strategic leadership on cyber security, ensuring robust arrangements to prevent, detect and respond to threats while supporting innovation and operational resilience. Ensure all digital and data practices meet legislative, regulatory and assurance requirements. Operational Excellence & People Leadership Lead, inspire and develop the Digital, Data and Technology function, fostering a high-performance culture and ensuring professional standards. Ensure services are customer-centric, resilient and deliver measurable value. Oversee third-party supplier partnerships, commissioning arrangements and contract performance. Ensure digital, data and technology considerations are embedded in business planning, financial strategies and service redesign. External Leadership, Influence & Reputation Act as the external face of Surrey's digital ambition, developing strategic partnerships with industry leaders, academia, government bodies and national programmes. Promote Surrey as a leader in digital inclusion, ethical AI, and public sector innovation. Secure external investment and influence national programmes to benefit Surrey residents. Dimensions The post will be responsible for oversight and management of Revenue (Opex) and Capital budgets of + 20m. Line Management: Leads teams totalling up to 300 staff across IT & D functions. Knowledge, Qualifications, Skills & Experience Significant senior-level experience as a CIO/CTO/CDIO, with proven leadership of a complex, multi-functional Digital, Data and Technology portfolio. Demonstrable ability to influence and shape strategy across multiple autonomous organisations with differing priorities and governance structures. Exceptional leadership credibility at corporate and political levels, with strong negotiation and relationship-building skills. Proven ability to lead and motivate a diverse, hybrid workforce and inspire a culture of innovation and high Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
A leading, multi-site organisation is seeking a Head of Information Technology to shape and deliver the digital future of its operations. This pivotal role offers you the opportunity to drive transformative change across a complex, geographically dispersed organisation. As Head of IT, you will be at the forefront of delivering innovative technology solutions that enhance operational efficiency, support frontline teams, and ensure the safety and wellbeing of those in care. You will join an inclusive, supportive environment where your expertise in strategy, leadership, and technical excellence will be valued and rewarded. With a strong focus on collaboration, continuous improvement, and respect, this organisation provides a unique platform for you to make a meaningful difference while enjoying flexible working arrangements, generous benefits, and the chance to lead a talented team through an exciting period of digital evolution. Play a central role in shaping and executing a forward-thinking IT strategy that underpins essential services across England, Wales, and Scotland. What you'll do: As Head of Information Technology you will play an instrumental role in guiding the digital journey of this organisation. Your day-to-day activities will involve collaborating closely with senior leaders to align technology initiatives with strategic objectives while ensuring operational continuity across more than 180 sites. You will empower your team to deliver exceptional support services balancing innovation with reliability and oversee major projects including cloud infrastructure enhancements and bespoke application development. By nurturing talent within your department and fostering strong relationships with external partners, you will help create an agile IT function capable of responding swiftly to changing demands. Your ability to anticipate industry trends and champion best practices will be crucial in maintaining high standards of security and compliance while driving efficiencies that benefit both staff and service users. Success in this role means not only delivering robust technical solutions but also cultivating a culture of trust, collaboration, and shared achievement. Develop and execute a comprehensive IT strategy aligned with organisational goals, ensuring technology enables operational excellence across all locations. Partner collaboratively with internal stakeholders to design, implement, and optimise user-friendly systems that meet evolving business needs. Lead the IT department by providing clear direction, regular feedback, appraisals, and ongoing development opportunities for team members. Oversee the management of outsourced IT providers and third-party suppliers to ensure high-quality service delivery within budgetary constraints. Drive continuous improvement initiatives by identifying opportunities for digitisation, cost savings, and process enhancements throughout the business. Ensure robust information security practices are maintained including expansion of ISO27001 certification and manage risk effectively across all systems. Monitor market trends to identify new tools or technologies that could add value or improve efficiency within the organisation. Champion the execution of key projects such as cloud migration, modern workplace rollouts including Windows 11 deployment, mobile device management upgrades, and next-generation application development. Establish effective governance processes within the IT team such as regular meetings, one-to-ones, appraisals to foster accountability and shared success. Act as an ambassador for organisational values by promoting openness, professionalism, engagement, consistency, and continual improvement throughout your team. What you bring: To excel as Head of Information Technology you will bring substantial experience from senior roles where you have shaped digital strategies that deliver measurable improvements in efficiency and service quality. Your background should include hands-on leadership of diverse teams guiding them through complex projects while fostering an environment built on trust and mutual support. You are adept at navigating both technical challenges such as cloud migrations or cybersecurity threats and organisational dynamics including stakeholder engagement or supplier negotiations. Your approach combines analytical rigour with empathy ensuring solutions are tailored to real-world needs while upholding the highest standards of integrity. A passion for continuous learning keeps you abreast of emerging technologies which you translate into actionable plans that benefit colleagues across multiple locations. Above all else your interpersonal skills enable you to build lasting partnerships inside and outside the organisation making you a dependable advisor during times of change. Demonstrated experience operating at a senior level within IT ideally with over ten years' progressive responsibility including leadership roles. Proven track record in developing and executing successful IT strategies that drive transformation within complex organisations. Comprehensive knowledge of cloud platforms such as Azure alongside hybrid infrastructure environments supporting mission-critical applications. Expertise in managing IT operations using recognised frameworks such as ITIL ensuring high availability and responsive support services. Strong understanding of cybersecurity principles including risk management and experience maintaining relevant certifications such as ISO27001. Ability to lead multi-disciplinary teams through periods of change skilled at mentoring staff and building collaborative cultures focused on growth. Experience managing budgets effectively while negotiating contracts with third-party suppliers to achieve value for money. Exceptional stakeholder management skills able to communicate complex technical concepts clearly to non-technical audiences at all levels. Strategic thinker who can balance long-term vision with practical delivery identifying opportunities for digitisation that enhance business performance. Desirable: Experience working within geographically dispersed organisations or sectors with unique operational drivers; relevant degree Computer Science, IT, Software Engineering, Cybersecurity; ITIL 4 certification; additional technical accreditations in cloud or information security. What sets this company apart: This organisation stands out for its unwavering commitment to safety, respect, fairness, and continuous improvement values that permeate every aspect of its operations. Serving communities across England, Wales, and Scotland, this is not just a job it is a role with purpose embraced by every member of staff from frontline teams to executive leadership. The company fosters an atmosphere defined by warmth and inclusivity where each individual is treated with dignity. Employees enjoy access to flexible working arrangements designed around work life balance as well as comprehensive benefits including health cover for themselves and their partners, enhanced pension contributions, annual bonus scheme, car allowance, death in service protection, generous paid leave, plus ongoing training opportunities tailored to personal growth ambitions. With strong backing from established parent companies this is an environment where your expertise is valued and where your efforts contribute to meaningful outcomes. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
02/04/2026
Full time
A leading, multi-site organisation is seeking a Head of Information Technology to shape and deliver the digital future of its operations. This pivotal role offers you the opportunity to drive transformative change across a complex, geographically dispersed organisation. As Head of IT, you will be at the forefront of delivering innovative technology solutions that enhance operational efficiency, support frontline teams, and ensure the safety and wellbeing of those in care. You will join an inclusive, supportive environment where your expertise in strategy, leadership, and technical excellence will be valued and rewarded. With a strong focus on collaboration, continuous improvement, and respect, this organisation provides a unique platform for you to make a meaningful difference while enjoying flexible working arrangements, generous benefits, and the chance to lead a talented team through an exciting period of digital evolution. Play a central role in shaping and executing a forward-thinking IT strategy that underpins essential services across England, Wales, and Scotland. What you'll do: As Head of Information Technology you will play an instrumental role in guiding the digital journey of this organisation. Your day-to-day activities will involve collaborating closely with senior leaders to align technology initiatives with strategic objectives while ensuring operational continuity across more than 180 sites. You will empower your team to deliver exceptional support services balancing innovation with reliability and oversee major projects including cloud infrastructure enhancements and bespoke application development. By nurturing talent within your department and fostering strong relationships with external partners, you will help create an agile IT function capable of responding swiftly to changing demands. Your ability to anticipate industry trends and champion best practices will be crucial in maintaining high standards of security and compliance while driving efficiencies that benefit both staff and service users. Success in this role means not only delivering robust technical solutions but also cultivating a culture of trust, collaboration, and shared achievement. Develop and execute a comprehensive IT strategy aligned with organisational goals, ensuring technology enables operational excellence across all locations. Partner collaboratively with internal stakeholders to design, implement, and optimise user-friendly systems that meet evolving business needs. Lead the IT department by providing clear direction, regular feedback, appraisals, and ongoing development opportunities for team members. Oversee the management of outsourced IT providers and third-party suppliers to ensure high-quality service delivery within budgetary constraints. Drive continuous improvement initiatives by identifying opportunities for digitisation, cost savings, and process enhancements throughout the business. Ensure robust information security practices are maintained including expansion of ISO27001 certification and manage risk effectively across all systems. Monitor market trends to identify new tools or technologies that could add value or improve efficiency within the organisation. Champion the execution of key projects such as cloud migration, modern workplace rollouts including Windows 11 deployment, mobile device management upgrades, and next-generation application development. Establish effective governance processes within the IT team such as regular meetings, one-to-ones, appraisals to foster accountability and shared success. Act as an ambassador for organisational values by promoting openness, professionalism, engagement, consistency, and continual improvement throughout your team. What you bring: To excel as Head of Information Technology you will bring substantial experience from senior roles where you have shaped digital strategies that deliver measurable improvements in efficiency and service quality. Your background should include hands-on leadership of diverse teams guiding them through complex projects while fostering an environment built on trust and mutual support. You are adept at navigating both technical challenges such as cloud migrations or cybersecurity threats and organisational dynamics including stakeholder engagement or supplier negotiations. Your approach combines analytical rigour with empathy ensuring solutions are tailored to real-world needs while upholding the highest standards of integrity. A passion for continuous learning keeps you abreast of emerging technologies which you translate into actionable plans that benefit colleagues across multiple locations. Above all else your interpersonal skills enable you to build lasting partnerships inside and outside the organisation making you a dependable advisor during times of change. Demonstrated experience operating at a senior level within IT ideally with over ten years' progressive responsibility including leadership roles. Proven track record in developing and executing successful IT strategies that drive transformation within complex organisations. Comprehensive knowledge of cloud platforms such as Azure alongside hybrid infrastructure environments supporting mission-critical applications. Expertise in managing IT operations using recognised frameworks such as ITIL ensuring high availability and responsive support services. Strong understanding of cybersecurity principles including risk management and experience maintaining relevant certifications such as ISO27001. Ability to lead multi-disciplinary teams through periods of change skilled at mentoring staff and building collaborative cultures focused on growth. Experience managing budgets effectively while negotiating contracts with third-party suppliers to achieve value for money. Exceptional stakeholder management skills able to communicate complex technical concepts clearly to non-technical audiences at all levels. Strategic thinker who can balance long-term vision with practical delivery identifying opportunities for digitisation that enhance business performance. Desirable: Experience working within geographically dispersed organisations or sectors with unique operational drivers; relevant degree Computer Science, IT, Software Engineering, Cybersecurity; ITIL 4 certification; additional technical accreditations in cloud or information security. What sets this company apart: This organisation stands out for its unwavering commitment to safety, respect, fairness, and continuous improvement values that permeate every aspect of its operations. Serving communities across England, Wales, and Scotland, this is not just a job it is a role with purpose embraced by every member of staff from frontline teams to executive leadership. The company fosters an atmosphere defined by warmth and inclusivity where each individual is treated with dignity. Employees enjoy access to flexible working arrangements designed around work life balance as well as comprehensive benefits including health cover for themselves and their partners, enhanced pension contributions, annual bonus scheme, car allowance, death in service protection, generous paid leave, plus ongoing training opportunities tailored to personal growth ambitions. With strong backing from established parent companies this is an environment where your expertise is valued and where your efforts contribute to meaningful outcomes. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Inside IR35 Contract end date - March 2027 Hybrid - 2 days onsite at Surrey County Council Connect2Surrey are seeking a Chief Digital, Data and Technology Officer Role Purpose The Chief Digital, Data and Technology Officer will: Set and lead a bold vision for digital, data and technology, ensuring alignment with the Council's strategic priorities leading collaboration at pace and scale to deliver successful outcomes in the context of Devolution and Local Government Reorganisation Provide influential and visible leadership across Surrey's wider public service system, shaping cross-boundary strategies and enabling integrated, citizen-focused services across multiple organisations. Champion innovation, emerging technologies and data-driven decision making to transform services, improve outcomes, and strengthen resilience. Represent Surrey County Council at regional and national levels, influencing policy and investment and positioning the organisation as a leader in ethical, inclusive and future-facing digital and data practice. Leadership & Specific Accountabilities Corporate & Strategic Leadership Act as the Council's most senior adviser on digital, data and technology, providing authoritative, independent strategic advice to the Chief Executive, CLT and Members. Exercise significant delegated authority in determining technology investment priorities, enterprise architecture, data governance frameworks and organisational risk posture. Shape and continually evolve the Council's long-term digital, data and technology strategy, ensuring it enables large-scale transformation, efficiency, resilience and service redesign. Lead the Council-wide digital investment portfolio, ensuring coherence, ROI and alignment with corporate objectives. System-Level Leadership & Cross-Boundary Impact Provide strong system leadership across Surrey's public sector ecosystem, influencing and enabling shared strategies, interoperable platforms and integrated delivery models across partners. Lead and/or act as Senior Responsible Officer (SRO) for major multi-agency digital and data programmes with significant financial, operational and citizen impact. Represent Surrey at regional and national digital, data and cyber leadership forums, shaping policy, standards and funding opportunities. Technology, Innovation & Transformation Champion the intelligent, safe and ethical adoption of emerging technologies (including AI and automation), ensuring they drive measurable improvements in outcomes, productivity and service quality. Ensure a resilient, modern, scalable and secure digital infrastructure that enables effective service delivery at organisational and system level. Drive a design-led, innovation-focused culture using agile methods to accelerate transformation and improve user experience. Data Strategy, Governance & Capability Define and lead an enterprise-wide data strategy, establishing consistent standards, ownership, quality and lifecycle management. Oversee development of a modern data platform enabling secure, interoperable data sharing and advanced analytics across multiple organisations. Embed strong data ethics, governance and compliance frameworks ensuring lawful, transparent and trustworthy use of data. Build organisation-wide data literacy and capability to empower staff at all levels. Cyber Security & Risk Management Operational Excellence & People Leadership External Leadership, Influence & Reputation Knowledge, Qualifications, Skills & Experience Significant senior-level experience as a CIO/CTO/CDIO, with proven leadership of a complex, multi-functional Digital, Data and Technology portfolio. Demonstrable ability to influence and shape strategy across multiple autonomous organisations with differing priorities and governance structures. Exceptional leadership credibility at corporate and political levels, with strong negotiation and relationship-building skills. Proven ability to lead and motivate a diverse, hybrid workforce and inspire a culture of innovation and high performance. Politically astute, with experience operating effectively in a public sector context. Strong commercial acumen and ability to secure value from investment, partnerships and sourcing arrangements. Extensive understanding of emerging digital and data capabilities, including AI and automation. Broad knowledge of infrastructure, cyber security, enterprise architecture and market trends. Proven leadership of large-scale digital, data and technology services and major transformation programmes. Experience acting as SRO or equivalent for major programmes with multi-organisation reach. Track record of shaping and delivering strategy in a system or multi-agency environment. Strong experience of working with Members, senior officers and external partners. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
01/04/2026
Seasonal
Inside IR35 Contract end date - March 2027 Hybrid - 2 days onsite at Surrey County Council Connect2Surrey are seeking a Chief Digital, Data and Technology Officer Role Purpose The Chief Digital, Data and Technology Officer will: Set and lead a bold vision for digital, data and technology, ensuring alignment with the Council's strategic priorities leading collaboration at pace and scale to deliver successful outcomes in the context of Devolution and Local Government Reorganisation Provide influential and visible leadership across Surrey's wider public service system, shaping cross-boundary strategies and enabling integrated, citizen-focused services across multiple organisations. Champion innovation, emerging technologies and data-driven decision making to transform services, improve outcomes, and strengthen resilience. Represent Surrey County Council at regional and national levels, influencing policy and investment and positioning the organisation as a leader in ethical, inclusive and future-facing digital and data practice. Leadership & Specific Accountabilities Corporate & Strategic Leadership Act as the Council's most senior adviser on digital, data and technology, providing authoritative, independent strategic advice to the Chief Executive, CLT and Members. Exercise significant delegated authority in determining technology investment priorities, enterprise architecture, data governance frameworks and organisational risk posture. Shape and continually evolve the Council's long-term digital, data and technology strategy, ensuring it enables large-scale transformation, efficiency, resilience and service redesign. Lead the Council-wide digital investment portfolio, ensuring coherence, ROI and alignment with corporate objectives. System-Level Leadership & Cross-Boundary Impact Provide strong system leadership across Surrey's public sector ecosystem, influencing and enabling shared strategies, interoperable platforms and integrated delivery models across partners. Lead and/or act as Senior Responsible Officer (SRO) for major multi-agency digital and data programmes with significant financial, operational and citizen impact. Represent Surrey at regional and national digital, data and cyber leadership forums, shaping policy, standards and funding opportunities. Technology, Innovation & Transformation Champion the intelligent, safe and ethical adoption of emerging technologies (including AI and automation), ensuring they drive measurable improvements in outcomes, productivity and service quality. Ensure a resilient, modern, scalable and secure digital infrastructure that enables effective service delivery at organisational and system level. Drive a design-led, innovation-focused culture using agile methods to accelerate transformation and improve user experience. Data Strategy, Governance & Capability Define and lead an enterprise-wide data strategy, establishing consistent standards, ownership, quality and lifecycle management. Oversee development of a modern data platform enabling secure, interoperable data sharing and advanced analytics across multiple organisations. Embed strong data ethics, governance and compliance frameworks ensuring lawful, transparent and trustworthy use of data. Build organisation-wide data literacy and capability to empower staff at all levels. Cyber Security & Risk Management Operational Excellence & People Leadership External Leadership, Influence & Reputation Knowledge, Qualifications, Skills & Experience Significant senior-level experience as a CIO/CTO/CDIO, with proven leadership of a complex, multi-functional Digital, Data and Technology portfolio. Demonstrable ability to influence and shape strategy across multiple autonomous organisations with differing priorities and governance structures. Exceptional leadership credibility at corporate and political levels, with strong negotiation and relationship-building skills. Proven ability to lead and motivate a diverse, hybrid workforce and inspire a culture of innovation and high performance. Politically astute, with experience operating effectively in a public sector context. Strong commercial acumen and ability to secure value from investment, partnerships and sourcing arrangements. Extensive understanding of emerging digital and data capabilities, including AI and automation. Broad knowledge of infrastructure, cyber security, enterprise architecture and market trends. Proven leadership of large-scale digital, data and technology services and major transformation programmes. Experience acting as SRO or equivalent for major programmes with multi-organisation reach. Track record of shaping and delivering strategy in a system or multi-agency environment. Strong experience of working with Members, senior officers and external partners. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Commercialization Overview Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services. The Security Solutions (SSO) group leads Mastercard's efforts to develop new solutions that build trust across 4 critical domains (Cyber Security, Identity, Fraud & Decisioning Solutions, and Experience and Disputes), each focused on specific buyer profiles with distinct needs and use cases. The Product Commercialization team guides and enables effective execution of the product development and go-to-market strategies for more than 110 products across SSO. Leveraging the Mastercard-prescribed Studio process, this team specifically tailors commercialization and go to market guidance for every product initiative, ensuring appropriate delivery of all commercialization requirements in alignment with Security Solutions strategic product priorities. The Senior Specialist - Product Commercialization reports to the Vice President - Product Commercialization within the Security Solutions Organization. This role is responsible for developing and managing the commercialization strategies for all products and initiatives within one of the 4 domains. Responsibilities/Role • Develop, streamline and navigate product commercialization processes, activities and resources to bring products/solutions to market quickly and efficiently • Adherence to Commercialization process and methodology that allows for the converting of concepts, research, and ideas into viable products that obtain consumer acceptance, cross into mainstream adoption, and ultimately generate a financial return on innovation • Coordinate with Product managers and other key stakeholders to drive consistency through the Studio Process (Mastercard's product development process), supporting the product teams in managing the product lifecycle, accelerating time to customer value, and driving better business outcomes for Mastercard • Assist with the development of complex GTM plans supporting multiple development models and tailored to scale globally while considering regional nuances. • Work closely with the regional teams to execute on strategy and GTM plans aligned with priorities and revenue optimization • Collaborates with Product managers to document and align all product timelines and roadmaps across the domain • Aligns/reviews product portfolios with Global & Regional Product teams to identify synergies and overlaps between product families and market ready solutions • Drives institutionalized knowledge through consistent documentation across all processes to support knowledge management and ensure consistency and repeatability across projects • Assist with the creation and positioning of product narratives for domain • Assist in collaborating directly with the regional teams, global product teams and customers to evaluate new use cases, optimize and expand use of products and develop market-specific sales, distribution, and pricing strategies. • Support various internal and external strategic engagements with industry leaders, analysts, clients and partners alike specific to the following topics: Financial Crime Risk Management, Scams, Identity, Digital Fraud Risk. Cyber Risks, Systemic Risk (i.e. financial, operational, cyber) All about you • Experience in driving product management and commercialization • Understanding of product development and management principles and concepts. • Ability to understand and translate complex technical concepts into simple, understandable product narratives • Strong oral and written communication skills • Strong analytical and problem-solving skills with excellent attention to detail. Proficiency in Microsoft Excel is required • Strong organizational skills with the ability to multi-task across multiple complex projects concurrently in a fast-paced environment to deliver quality work against aggressive deadlines • Capable of building strong, productive working relationships with internal stakeholders across various geographical and cross-functional disciplines (development, finance, legal, etc.) • Demonstrated willingness to tackle different challenges with a sense of urgency and accountability • Strong Project Management skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
01/10/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Commercialization Overview Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services. The Security Solutions (SSO) group leads Mastercard's efforts to develop new solutions that build trust across 4 critical domains (Cyber Security, Identity, Fraud & Decisioning Solutions, and Experience and Disputes), each focused on specific buyer profiles with distinct needs and use cases. The Product Commercialization team guides and enables effective execution of the product development and go-to-market strategies for more than 110 products across SSO. Leveraging the Mastercard-prescribed Studio process, this team specifically tailors commercialization and go to market guidance for every product initiative, ensuring appropriate delivery of all commercialization requirements in alignment with Security Solutions strategic product priorities. The Senior Specialist - Product Commercialization reports to the Vice President - Product Commercialization within the Security Solutions Organization. This role is responsible for developing and managing the commercialization strategies for all products and initiatives within one of the 4 domains. Responsibilities/Role • Develop, streamline and navigate product commercialization processes, activities and resources to bring products/solutions to market quickly and efficiently • Adherence to Commercialization process and methodology that allows for the converting of concepts, research, and ideas into viable products that obtain consumer acceptance, cross into mainstream adoption, and ultimately generate a financial return on innovation • Coordinate with Product managers and other key stakeholders to drive consistency through the Studio Process (Mastercard's product development process), supporting the product teams in managing the product lifecycle, accelerating time to customer value, and driving better business outcomes for Mastercard • Assist with the development of complex GTM plans supporting multiple development models and tailored to scale globally while considering regional nuances. • Work closely with the regional teams to execute on strategy and GTM plans aligned with priorities and revenue optimization • Collaborates with Product managers to document and align all product timelines and roadmaps across the domain • Aligns/reviews product portfolios with Global & Regional Product teams to identify synergies and overlaps between product families and market ready solutions • Drives institutionalized knowledge through consistent documentation across all processes to support knowledge management and ensure consistency and repeatability across projects • Assist with the creation and positioning of product narratives for domain • Assist in collaborating directly with the regional teams, global product teams and customers to evaluate new use cases, optimize and expand use of products and develop market-specific sales, distribution, and pricing strategies. • Support various internal and external strategic engagements with industry leaders, analysts, clients and partners alike specific to the following topics: Financial Crime Risk Management, Scams, Identity, Digital Fraud Risk. Cyber Risks, Systemic Risk (i.e. financial, operational, cyber) All about you • Experience in driving product management and commercialization • Understanding of product development and management principles and concepts. • Ability to understand and translate complex technical concepts into simple, understandable product narratives • Strong oral and written communication skills • Strong analytical and problem-solving skills with excellent attention to detail. Proficiency in Microsoft Excel is required • Strong organizational skills with the ability to multi-task across multiple complex projects concurrently in a fast-paced environment to deliver quality work against aggressive deadlines • Capable of building strong, productive working relationships with internal stakeholders across various geographical and cross-functional disciplines (development, finance, legal, etc.) • Demonstrated willingness to tackle different challenges with a sense of urgency and accountability • Strong Project Management skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Role overview
Job Title : Identity & Access Management Lead Department : Technology Reports to : Application & Development Manager Job Level : Guide Location : Twickenham / Hybrid Duration : Permanent
Nature and scope:
The RFU is at the start of a strategic programme of work to transform the experience of volunteers, players, fans, and attendees. A major part of the programme is to identify and deliver the appropriate technology platforms required to deliver the transformation.
We are looking for an Identity and Access Management Lead to be responsible for how we design, implement, and continually improve Customer IAM, Privileged Access Management, Privileged Identity Management and Identity Governance Administration used across external facing applications, products and services and backend technologies. The IAM Lead will own the processes and governance that surround all CIAM, PAM, PIM and IGA implementations.
Accountabilities:
This role will cover two main areas of Identity:
For Customer Identity, the IAM Lead will:
Own the configuration and deployment of our Identity platform used across both RFU owned and operated products as well as SaaS applications
Define how our Identity Platform integrates with each platform
Work with software vendors to ensure processes and governance are in place, used and monitored to safeguard the deployment of IAM across different platforms
Work with our Marketing team to ensure the platform delivers the required outcomes
Understand usage of the platform and costs associated with different actions
Own any issues related to CIAM, and maintain a backlog of continual improvements required
Workforce Identity:
Own the platforms the RFU uses to enable Privileged Access Management, Privileged Identity Management and Identity Governance and Administration
Work closely with other members of the Technology team to monitor our platforms and ensure the right level of access is provided at the right time
General Accountabilities:
Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans
Act as an ambassador for, and promote the best interests of the RFU, including the promotion of the RFU core values and BACK culture.
Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation
Candidate overview
The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role
Qualifications, skills & experience:
Essential:
Experience working in the area of Cyber Security, focusing in particular on the areas of Identity and Access Management (IAM), Privileged Access Management (PAM), Customer Identity and Access Management (CIAM) and cloud-based IAM technologies
Experience delivering IAM strategies, managing projects, teams and budgets
Knowledge and techniques for IAM transformation, IAM remediation and audit driven remediation will be an added advantage
Strong understanding of IAM best practices, leading IAM toolsets and IAM for Cloud deployments.
Experience in CIAM, digital and cloud identity will be particularly useful, this includes open standards as OAUTH, OIDC and API security.
Experience in industry recognised toolsets will be beneficial.
Good understanding of IaaS, PaaS and SaaS across main cloud service providers
Strong technical knowledge of IT/digital systems, on-premise IT infrastructure, cloud architecture and the interfaces between on-premise and cloud.
A relevant professional qualification such as CISSP, CISA or CISM is a strong advantage.
Committed to actively contributing and building an inclusive BACK culture in your role and day to day behaviours.
Additional Information:
All role holders must maintain an appropriate standard of confidentiality. Any disclosures of confidential information (including personal information kept on computer or other media) made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence
The role description, person specification, job level and job title may be subject to change at the discretion of the RFU and under business developments. Any changes will be communicated to the role holder as appropriate
If you are a trans candidate applying for a job that requires a DBS check, please reach out to recruitment@rfu.com or directly to our safeguarding team ( safeguarding@rfu.com ) to use the confidential sensitive application route. This will provide applicants with the choice not to have any gender or name information disclosed on their DBS certificate.
During your application, we will ask questions about your identity. This information is considered highly confidential and will not be seen by hiring managers. You can find out more about why we ask these questions here .
Please submit an anonymised CV with your application for this role.
About England Rugby England Rugby or Rugby Football Union (RFU) is the national governing body for rugby in England. We deliver three core activities, and our purpose is to enrich lives, introduce more people to rugby union and develop the sport for future generations. Our core activities are:
Rugby – supporting rugby from grassroots to performance level
Commercial – building partnerships and hosting matches and events
Running the business - ensuring our organization and people can thrive
Our Culture At England Rugby, one of our core objectives is to drive rugby union to better reflect the diversity of society. We are aware that rugby, and sports in general, has not always been as welcoming an environment for everyone as we would like, and we are working hard to make rugby a more inclusive space for all identities. We believe hiring people from underrepresented groups into positions at all levels is vital to creating spaces and initiatives that better support those identities. We would love to see applications from disabled people, LGBTQ+ people, people from ethnically diverse communities, people of faith, people from lower socio-economic backgrounds, and women and non-binary people. We know that representation is more than just getting people through the door, it’s about keeping people by responding to structural barriers relating to identities and valuing the insights that different lived experiences bring. We have network groups that provide peer-to-peer support and drive forward change internally. We support colleagues to develop, and each colleague has access to a personal coaching platform that can provide same-day one-to-one coaching. We are pushing ourselves to create a more inclusive culture every day through role modelling our BACK behaviours which stand for Brave, Accountable, Collaborative and Keep improving. We know that flexible working is important to our colleagues, so our guiding principles are designed to support everyone to work in the way that suits them, their teams, and the organization in the best way. We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to recruitment@rfu.com . What we can offer you We are proud of the range of benefits we can provide:
Retail discounts include 30% off Adidas, 20% off Optimum Nutrition, 25% off 02 and many more
Priority access to purchase match tickets
25% discount in Rugby Store and EnglandRugby.com
25 days of annual leave and your birthday day off
Free dental care and free access to the stadium gym
Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7
After 3 months, you will be enrolled in our Aviva pension scheme and we will match and double your contribution up to 10%
Ride-to-work scheme, eyecare vouchers and season ticket loans
About Our Team At England Rugby, we want to hear our employees’ thoughts, ideas and feedback on our strategies, new initiatives and our work environment. That’s why we have quarterly meetings called ‘the Voice’ where various topics are discussed, in addition to regular surveys, including our annual D&I survey. We are always striving to create the best environment for our colleagues, and we are proud to present some of our most recent feedback from Feb 2022:
85% feel motivated to perform their role to the best of their ability
83% feel supported by their Manager
90% agree or strongly agree that their Manager empowers and trusts them to deliver while working from home
83% feel informed and connected with the organisation
If you would like to find out more about our diversity and inclusion work or the culture at England Rugby, please visit our website here: https://www.englandrugby.com/about-rfu/rfu-policies/diversity-and-inclusion/our-approach
30/11/2022
Full time
Role overview
Job Title : Identity & Access Management Lead Department : Technology Reports to : Application & Development Manager Job Level : Guide Location : Twickenham / Hybrid Duration : Permanent
Nature and scope:
The RFU is at the start of a strategic programme of work to transform the experience of volunteers, players, fans, and attendees. A major part of the programme is to identify and deliver the appropriate technology platforms required to deliver the transformation.
We are looking for an Identity and Access Management Lead to be responsible for how we design, implement, and continually improve Customer IAM, Privileged Access Management, Privileged Identity Management and Identity Governance Administration used across external facing applications, products and services and backend technologies. The IAM Lead will own the processes and governance that surround all CIAM, PAM, PIM and IGA implementations.
Accountabilities:
This role will cover two main areas of Identity:
For Customer Identity, the IAM Lead will:
Own the configuration and deployment of our Identity platform used across both RFU owned and operated products as well as SaaS applications
Define how our Identity Platform integrates with each platform
Work with software vendors to ensure processes and governance are in place, used and monitored to safeguard the deployment of IAM across different platforms
Work with our Marketing team to ensure the platform delivers the required outcomes
Understand usage of the platform and costs associated with different actions
Own any issues related to CIAM, and maintain a backlog of continual improvements required
Workforce Identity:
Own the platforms the RFU uses to enable Privileged Access Management, Privileged Identity Management and Identity Governance and Administration
Work closely with other members of the Technology team to monitor our platforms and ensure the right level of access is provided at the right time
General Accountabilities:
Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans
Act as an ambassador for, and promote the best interests of the RFU, including the promotion of the RFU core values and BACK culture.
Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation
Candidate overview
The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role
Qualifications, skills & experience:
Essential:
Experience working in the area of Cyber Security, focusing in particular on the areas of Identity and Access Management (IAM), Privileged Access Management (PAM), Customer Identity and Access Management (CIAM) and cloud-based IAM technologies
Experience delivering IAM strategies, managing projects, teams and budgets
Knowledge and techniques for IAM transformation, IAM remediation and audit driven remediation will be an added advantage
Strong understanding of IAM best practices, leading IAM toolsets and IAM for Cloud deployments.
Experience in CIAM, digital and cloud identity will be particularly useful, this includes open standards as OAUTH, OIDC and API security.
Experience in industry recognised toolsets will be beneficial.
Good understanding of IaaS, PaaS and SaaS across main cloud service providers
Strong technical knowledge of IT/digital systems, on-premise IT infrastructure, cloud architecture and the interfaces between on-premise and cloud.
A relevant professional qualification such as CISSP, CISA or CISM is a strong advantage.
Committed to actively contributing and building an inclusive BACK culture in your role and day to day behaviours.
Additional Information:
All role holders must maintain an appropriate standard of confidentiality. Any disclosures of confidential information (including personal information kept on computer or other media) made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence
The role description, person specification, job level and job title may be subject to change at the discretion of the RFU and under business developments. Any changes will be communicated to the role holder as appropriate
If you are a trans candidate applying for a job that requires a DBS check, please reach out to recruitment@rfu.com or directly to our safeguarding team ( safeguarding@rfu.com ) to use the confidential sensitive application route. This will provide applicants with the choice not to have any gender or name information disclosed on their DBS certificate.
During your application, we will ask questions about your identity. This information is considered highly confidential and will not be seen by hiring managers. You can find out more about why we ask these questions here .
Please submit an anonymised CV with your application for this role.
About England Rugby England Rugby or Rugby Football Union (RFU) is the national governing body for rugby in England. We deliver three core activities, and our purpose is to enrich lives, introduce more people to rugby union and develop the sport for future generations. Our core activities are:
Rugby – supporting rugby from grassroots to performance level
Commercial – building partnerships and hosting matches and events
Running the business - ensuring our organization and people can thrive
Our Culture At England Rugby, one of our core objectives is to drive rugby union to better reflect the diversity of society. We are aware that rugby, and sports in general, has not always been as welcoming an environment for everyone as we would like, and we are working hard to make rugby a more inclusive space for all identities. We believe hiring people from underrepresented groups into positions at all levels is vital to creating spaces and initiatives that better support those identities. We would love to see applications from disabled people, LGBTQ+ people, people from ethnically diverse communities, people of faith, people from lower socio-economic backgrounds, and women and non-binary people. We know that representation is more than just getting people through the door, it’s about keeping people by responding to structural barriers relating to identities and valuing the insights that different lived experiences bring. We have network groups that provide peer-to-peer support and drive forward change internally. We support colleagues to develop, and each colleague has access to a personal coaching platform that can provide same-day one-to-one coaching. We are pushing ourselves to create a more inclusive culture every day through role modelling our BACK behaviours which stand for Brave, Accountable, Collaborative and Keep improving. We know that flexible working is important to our colleagues, so our guiding principles are designed to support everyone to work in the way that suits them, their teams, and the organization in the best way. We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to recruitment@rfu.com . What we can offer you We are proud of the range of benefits we can provide:
Retail discounts include 30% off Adidas, 20% off Optimum Nutrition, 25% off 02 and many more
Priority access to purchase match tickets
25% discount in Rugby Store and EnglandRugby.com
25 days of annual leave and your birthday day off
Free dental care and free access to the stadium gym
Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7
After 3 months, you will be enrolled in our Aviva pension scheme and we will match and double your contribution up to 10%
Ride-to-work scheme, eyecare vouchers and season ticket loans
About Our Team At England Rugby, we want to hear our employees’ thoughts, ideas and feedback on our strategies, new initiatives and our work environment. That’s why we have quarterly meetings called ‘the Voice’ where various topics are discussed, in addition to regular surveys, including our annual D&I survey. We are always striving to create the best environment for our colleagues, and we are proud to present some of our most recent feedback from Feb 2022:
85% feel motivated to perform their role to the best of their ability
83% feel supported by their Manager
90% agree or strongly agree that their Manager empowers and trusts them to deliver while working from home
83% feel informed and connected with the organisation
If you would like to find out more about our diversity and inclusion work or the culture at England Rugby, please visit our website here: https://www.englandrugby.com/about-rfu/rfu-policies/diversity-and-inclusion/our-approach
Job Description Role overview Job Title : Identity & Access Management Lead Department : Technology Reports to : Application & Development Manager Salary Banding : Circa £52,500 Job Level : Guide Location : Twickenham / Hybrid Duration : Permanent Nature and scope: The RFU is at the start of a strategic programme of work to transform the experience of volunteers, players, fans, and attendees. A major part of the programme is to identify and deliver the appropriate technology platforms required to deliver the transformation. We are looking for an Identity and Access Management Lead to be responsible for how we design, implement, and continually improve Customer IAM, Privileged Access Management, Privileged Identity Management and Identity Governance Administration used across external facing applications, products and services and backend technologies. The IAM Lead will own the processes and governance that surround all CIAM, PAM, PIM and IGA implementations. Accountabilities: This role will cover two main areas of Identity: For Customer Identity, the IAM Lead will: Own the configuration and deployment of our Identity platform used across both RFU owned and operated products as well as SaaS applications Define how our Identity Platform integrates with each platform Work with software vendors to ensure processes and governance are in place, used and monitored to safeguard the deployment of IAM across different platforms Work with our Marketing team to ensure the platform delivers the required outcomes Understand usage of the platform and costs associated with different actions Own any issues related to CIAM, and maintain a backlog of continual improvements required Workforce Identity: Own the platforms the RFU uses to enable Privileged Access Management, Privileged Identity Management and Identity Governance and Administration Work closely with other members of the Technology team to monitor our platforms and ensure the right level of access is provided at the right time General Accountabilities: Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans Act as an ambassador for, and promote the best interests of the RFU, including the promotion of the RFU core values and BACK culture. Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation Candidate overview The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role Qualifications, skills & experience: Essential: Experience working in the area of Cyber Security, focusing in particular on the areas of Identity and Access Management (IAM), Privileged Access Management (PAM), Customer Identity and Access Management (CIAM) and cloud-based IAM technologies Experience delivering IAM strategies, managing projects, teams and budgets Knowledge and techniques for IAM transformation, IAM remediation and audit driven remediation will be an added advantage Strong understanding of IAM best practices, leading IAM toolsets and IAM for Cloud deployments. Experience in CIAM, digital and cloud identity will be particularly useful, this includes open standards as OAUTH, OIDC and API security. Experience in industry recognised toolsets will be beneficial. Good understanding of IaaS, PaaS and SaaS across main cloud service providers Strong technical knowledge of IT/digital systems, on-premise IT infrastructure, cloud architecture and the interfaces between on-premise and cloud. A relevant professional qualification such as CISSP, CISA or CISM is a strong advantage. Committed to actively contributing and building an inclusive BACK culture in your role and day to day behaviours. Additional Information: All role holders must maintain an appropriate standard of confidentiality. Any disclosures of confidential information (including personal information kept on computer or other media) made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence The role description, person specification, job level and job title may be subject to change at the discretion of the RFU and under business developments. Any changes will be communicated to the role holder as appropriate If you are a trans candidate applying for a job that requires a DBS check, please reach out to or directly to our safeguarding team ( ) to use the confidential sensitive application route. This will provide applicants with the choice not to have any gender or name information disclosed on their DBS certificate. What we can offer you We are proud of the range of benefits we can provide: Retail discounts include 30% off Adidas, 20% off Optimum Nutrition, 25% off 02 and many more. Priority access to purchase match tickets 25% discount in Rugby Store and 25 days of annual leave and your birthday day off Free dental care and free access to the stadium gym Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7. After 3 months, you will be enrolled in our Aviva pension scheme and we will match and double your contribution up to 10% Ride-to-work scheme, eyecare vouchers and season ticket loans About our team At England Rugby, we want to hear our employees' thoughts, ideas and feedback on our strategies, new initiatives and our work environment. That's why we have quarterly meetings called 'the Voice' where various topics are discussed, in addition to regular surveys, including our annual D&I survey. We are always striving to create the best environment for our colleagues, and we are proud to present some of our most recent feedback from Feb 2022: 85% feel motivated to perform their role to the best of their ability 83% feel supported by their Manager 90% agree or strongly agree that their Manager empowers and trusts them to deliver while working from home 83% feel informed and connected with the organisation If you would like to find out more about our diversity and inclusion work or the culture at England Rugby, please visit our website here: Please submit a CV and covering letter with your application for this role. Please note the instructions around submitting these documents when you get to that stage of your application as we're working hard to make our recruitment processes as inclusive as possible and reducing our potential unconscious bias. About Us About England Rugby England Rugby or Rugby Football Union (RFU) is the national governing body for rugby in England. We deliver three core activities, and our purpose is to enrich lives, introduce more people to rugby union and develop the sport for future generations. Our core activities are: Rugby - supporting rugby from grassroots to performance level Commercial - building partnerships and hosting matches and events Running the business - ensuring our organization and people can thrive Our Culture At England Rugby, one of our core objectives is to drive rugby union to better reflect the diversity of society. We are aware that rugby, and sports in general, has not always been as welcoming an environment for everyone as we would like, and we are working hard to make rugby a more inclusive space for all identities. We believe hiring people from underrepresented groups into positions at all levels is vital to creating spaces and initiatives that better support those identities. We would love to see applications from disabled people, LGBTQ+ people, people from ethnically diverse communities, people of faith, people from lower socio-economic backgrounds, and women and non-binary people. We know that representation is more than just getting people through the door, it's about keeping people by responding to structural barriers relating to identities and valuing the insights that different lived experiences bring. We have network groups that provide peer-to-peer support and drive forward change internally. We support colleagues to develop, and each colleague has access to a personal coaching platform that can provide same-day one-to-one coaching. We are pushing ourselves to create a more inclusive culture every day through role modelling our BACK behaviours which stand for Brave, Accountable, Collaborative and Keep improving. We know that flexible working is important to our colleagues, so our guiding principles are designed to support everyone to work in the way that suits them, their teams, and the organization in the best way. We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to . ..... click apply for full job details
23/09/2022
Full time
Job Description Role overview Job Title : Identity & Access Management Lead Department : Technology Reports to : Application & Development Manager Salary Banding : Circa £52,500 Job Level : Guide Location : Twickenham / Hybrid Duration : Permanent Nature and scope: The RFU is at the start of a strategic programme of work to transform the experience of volunteers, players, fans, and attendees. A major part of the programme is to identify and deliver the appropriate technology platforms required to deliver the transformation. We are looking for an Identity and Access Management Lead to be responsible for how we design, implement, and continually improve Customer IAM, Privileged Access Management, Privileged Identity Management and Identity Governance Administration used across external facing applications, products and services and backend technologies. The IAM Lead will own the processes and governance that surround all CIAM, PAM, PIM and IGA implementations. Accountabilities: This role will cover two main areas of Identity: For Customer Identity, the IAM Lead will: Own the configuration and deployment of our Identity platform used across both RFU owned and operated products as well as SaaS applications Define how our Identity Platform integrates with each platform Work with software vendors to ensure processes and governance are in place, used and monitored to safeguard the deployment of IAM across different platforms Work with our Marketing team to ensure the platform delivers the required outcomes Understand usage of the platform and costs associated with different actions Own any issues related to CIAM, and maintain a backlog of continual improvements required Workforce Identity: Own the platforms the RFU uses to enable Privileged Access Management, Privileged Identity Management and Identity Governance and Administration Work closely with other members of the Technology team to monitor our platforms and ensure the right level of access is provided at the right time General Accountabilities: Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans Act as an ambassador for, and promote the best interests of the RFU, including the promotion of the RFU core values and BACK culture. Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation Candidate overview The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role Qualifications, skills & experience: Essential: Experience working in the area of Cyber Security, focusing in particular on the areas of Identity and Access Management (IAM), Privileged Access Management (PAM), Customer Identity and Access Management (CIAM) and cloud-based IAM technologies Experience delivering IAM strategies, managing projects, teams and budgets Knowledge and techniques for IAM transformation, IAM remediation and audit driven remediation will be an added advantage Strong understanding of IAM best practices, leading IAM toolsets and IAM for Cloud deployments. Experience in CIAM, digital and cloud identity will be particularly useful, this includes open standards as OAUTH, OIDC and API security. Experience in industry recognised toolsets will be beneficial. Good understanding of IaaS, PaaS and SaaS across main cloud service providers Strong technical knowledge of IT/digital systems, on-premise IT infrastructure, cloud architecture and the interfaces between on-premise and cloud. A relevant professional qualification such as CISSP, CISA or CISM is a strong advantage. Committed to actively contributing and building an inclusive BACK culture in your role and day to day behaviours. Additional Information: All role holders must maintain an appropriate standard of confidentiality. Any disclosures of confidential information (including personal information kept on computer or other media) made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence The role description, person specification, job level and job title may be subject to change at the discretion of the RFU and under business developments. Any changes will be communicated to the role holder as appropriate If you are a trans candidate applying for a job that requires a DBS check, please reach out to or directly to our safeguarding team ( ) to use the confidential sensitive application route. This will provide applicants with the choice not to have any gender or name information disclosed on their DBS certificate. What we can offer you We are proud of the range of benefits we can provide: Retail discounts include 30% off Adidas, 20% off Optimum Nutrition, 25% off 02 and many more. Priority access to purchase match tickets 25% discount in Rugby Store and 25 days of annual leave and your birthday day off Free dental care and free access to the stadium gym Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7. After 3 months, you will be enrolled in our Aviva pension scheme and we will match and double your contribution up to 10% Ride-to-work scheme, eyecare vouchers and season ticket loans About our team At England Rugby, we want to hear our employees' thoughts, ideas and feedback on our strategies, new initiatives and our work environment. That's why we have quarterly meetings called 'the Voice' where various topics are discussed, in addition to regular surveys, including our annual D&I survey. We are always striving to create the best environment for our colleagues, and we are proud to present some of our most recent feedback from Feb 2022: 85% feel motivated to perform their role to the best of their ability 83% feel supported by their Manager 90% agree or strongly agree that their Manager empowers and trusts them to deliver while working from home 83% feel informed and connected with the organisation If you would like to find out more about our diversity and inclusion work or the culture at England Rugby, please visit our website here: Please submit a CV and covering letter with your application for this role. Please note the instructions around submitting these documents when you get to that stage of your application as we're working hard to make our recruitment processes as inclusive as possible and reducing our potential unconscious bias. About Us About England Rugby England Rugby or Rugby Football Union (RFU) is the national governing body for rugby in England. We deliver three core activities, and our purpose is to enrich lives, introduce more people to rugby union and develop the sport for future generations. Our core activities are: Rugby - supporting rugby from grassroots to performance level Commercial - building partnerships and hosting matches and events Running the business - ensuring our organization and people can thrive Our Culture At England Rugby, one of our core objectives is to drive rugby union to better reflect the diversity of society. We are aware that rugby, and sports in general, has not always been as welcoming an environment for everyone as we would like, and we are working hard to make rugby a more inclusive space for all identities. We believe hiring people from underrepresented groups into positions at all levels is vital to creating spaces and initiatives that better support those identities. We would love to see applications from disabled people, LGBTQ+ people, people from ethnically diverse communities, people of faith, people from lower socio-economic backgrounds, and women and non-binary people. We know that representation is more than just getting people through the door, it's about keeping people by responding to structural barriers relating to identities and valuing the insights that different lived experiences bring. We have network groups that provide peer-to-peer support and drive forward change internally. We support colleagues to develop, and each colleague has access to a personal coaching platform that can provide same-day one-to-one coaching. We are pushing ourselves to create a more inclusive culture every day through role modelling our BACK behaviours which stand for Brave, Accountable, Collaborative and Keep improving. We know that flexible working is important to our colleagues, so our guiding principles are designed to support everyone to work in the way that suits them, their teams, and the organization in the best way. We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to . ..... click apply for full job details