Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
04/04/2026
Full time
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
IT Support Engineer Wrexham - 5 days a week on-site 35,000 + bonus Our client in Wrexham is on the lookout for an IT Engineer who will be responsible for managing the IT Infrastructure, networks and support the Digital Transformation in the organisation to help support the team in developing bespoke software platforms Main duties and responsibilities: Providing excellent IT support and day-to-day maintenance of systems to the client base Provide support in the following areas: Active Directory, Servers Management (Windows and Ubuntu), SQL (SQL Server & MySQL), Virtual Machines (VMware, Vsphere), Backups (Veeam), Documentation (Confluence), Synology DSM Work with Microsoft Office 365 and show a good understanding of Windows operating systems Assist with General Software installation and network management Network device management & installation, printer servers, Laptops / Desktops, Switches, Firewalls, Raspberry Pi's. configuration and ongoing usability of system hardware and software. Providing user's support within the company for local and remote workers The following skills and experience will be beneficial for this role: IT documentation control, CISCO Meraki cloud Windows Server Creating BI reports from company IT systems Passion for IT and the prevention of security threats and attack vectors Understanding of basic IT security principles Completed a minimum HNC/HND or Degree Strong communication on all levels, including complex IT issues in simple terms Some of the benefits that come with this role: 20 days annual leave + bank holidays 19-21 non-working Fridays offered per year Flexible start and finish times Annual company bonus Subsidised Onsite Restaurant Employer pension contributions 50% discount health plan membership, dental, medal treatment, private/GP consultants / health assessments, prescription charges my wellbeing, hospital cover, new child payment
04/04/2026
Full time
IT Support Engineer Wrexham - 5 days a week on-site 35,000 + bonus Our client in Wrexham is on the lookout for an IT Engineer who will be responsible for managing the IT Infrastructure, networks and support the Digital Transformation in the organisation to help support the team in developing bespoke software platforms Main duties and responsibilities: Providing excellent IT support and day-to-day maintenance of systems to the client base Provide support in the following areas: Active Directory, Servers Management (Windows and Ubuntu), SQL (SQL Server & MySQL), Virtual Machines (VMware, Vsphere), Backups (Veeam), Documentation (Confluence), Synology DSM Work with Microsoft Office 365 and show a good understanding of Windows operating systems Assist with General Software installation and network management Network device management & installation, printer servers, Laptops / Desktops, Switches, Firewalls, Raspberry Pi's. configuration and ongoing usability of system hardware and software. Providing user's support within the company for local and remote workers The following skills and experience will be beneficial for this role: IT documentation control, CISCO Meraki cloud Windows Server Creating BI reports from company IT systems Passion for IT and the prevention of security threats and attack vectors Understanding of basic IT security principles Completed a minimum HNC/HND or Degree Strong communication on all levels, including complex IT issues in simple terms Some of the benefits that come with this role: 20 days annual leave + bank holidays 19-21 non-working Fridays offered per year Flexible start and finish times Annual company bonus Subsidised Onsite Restaurant Employer pension contributions 50% discount health plan membership, dental, medal treatment, private/GP consultants / health assessments, prescription charges my wellbeing, hospital cover, new child payment
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
04/04/2026
Full time
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
IT Support Technician (1st/2nd Line) - Peterborough - 27/30k + benefits ALH Recruitment are looking to recruit a 1st/2nd Line Support Technician for our client based in Peterborough who continue to lead their market. This role would suit somebody who is looking to develop in their career starting at 1st/2nd Line to hopefully progress and develop technically. Support Engineer: You will ideally have experience of the following: Creating/managing Users/Groups in Active Directory. Creating/managing Users/Groups in Azure AD/Microsoft Entra. Experience with Windows Desktop (7-11) and Server (2012R2 - 2022) Operating Systems. Exchange Online/Microsoft Exchange/Microsoft 365 - SharePoint Online/OneDrive. Backup and DR Solutions e.g. Acronis, Veeam, Windows Servers, etc. Experience with Microsoft Hyper-V. You will also have experience working as part of an existing Support Team using a Ticket System and Remote Support tools. Advantageous: Experience with Linux and macOS and IP Telephone Systems. Knowledge of basic broadband and network troubleshooting. If you feel you have the skills and experience to step into this exciting 1st/2nd Line Technical Support role, please apply below:
03/04/2026
Full time
IT Support Technician (1st/2nd Line) - Peterborough - 27/30k + benefits ALH Recruitment are looking to recruit a 1st/2nd Line Support Technician for our client based in Peterborough who continue to lead their market. This role would suit somebody who is looking to develop in their career starting at 1st/2nd Line to hopefully progress and develop technically. Support Engineer: You will ideally have experience of the following: Creating/managing Users/Groups in Active Directory. Creating/managing Users/Groups in Azure AD/Microsoft Entra. Experience with Windows Desktop (7-11) and Server (2012R2 - 2022) Operating Systems. Exchange Online/Microsoft Exchange/Microsoft 365 - SharePoint Online/OneDrive. Backup and DR Solutions e.g. Acronis, Veeam, Windows Servers, etc. Experience with Microsoft Hyper-V. You will also have experience working as part of an existing Support Team using a Ticket System and Remote Support tools. Advantageous: Experience with Linux and macOS and IP Telephone Systems. Knowledge of basic broadband and network troubleshooting. If you feel you have the skills and experience to step into this exciting 1st/2nd Line Technical Support role, please apply below:
2nd Line Support Engineer Harrogate Offering £33,000 £38,000 Basic Salary plus Great Benefits Technical Prospects are recruiting exclusively on behalf of a well-established IT Services Provider based in Harrogate, supporting clients throughout Yorkshire. Our client is currently recruiting an experienced 2nd Line Support Engineer to join their established and professional technical team. This is an excellent opportunity to join a progressive organisation that values technical excellence, professional development and high standards of client service. 2nd Line Support Engineer - Role The successful candidate will be responsible for providing reliable and efficient technical support to a varied client base, ensuring service levels are maintained and Service Level Agreements are consistently achieved. Providing 1st and 2nd line technical support via the company helpdesk, responding to user queries in a timely and professional manner. Diagnosing and resolving issues relating to hardware, operating systems (Windows, macOS, Linux) and software applications, including Microsoft 365. Supporting network connectivity issues, including LAN, VPN, DNS, TCP/IP protocols and firewall configurations. Administering user accounts and permissions within Active Directory. Deploying software and managing updates using SCCM. Supporting Windows Server environments, including HP ProLiant server infrastructure. Monitoring systems using PRTG and investigating alerts as required. Configuring and maintaining network devices such as switches, routers and firewalls. Reviewing system logs and network activity to identify potential issues. Producing clear and accurate technical documentation. Maintaining a high standard of customer service when liaising with users at all levels. 2nd Line Support Engineer - Candidate Requirements Proven experience in a 2nd Line technical support role supporting B2B users. Familiarity with ITIL processes would be advantageous. Experience supporting Windows 11, and Windows Server 2019 and above. Practical experience with Microsoft 365 and Azure. Solid working knowledge of Active Directory, Remote Management and Security tools. Good understanding of networking principles. Experience supporting desktops, laptops, servers and associated peripherals. Clear and professional communication skills. Ability to manage and prioritise multiple support requests effectively. A full UK driving licence is required, as the role will involve travel to client sites across Yorkshire. The 2nd Line Support Engineer is offering £33,000 £38,000 basic salary plus great benefits for the successful candidate. Benefits include 25 days + statutory bank holidays, and investment in training and professional certifications, with allocated time during the working week for study. All successful candidates will be contacted within 5 days of application for the position of 2nd Line Support Engineer. This position is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.
03/04/2026
Full time
2nd Line Support Engineer Harrogate Offering £33,000 £38,000 Basic Salary plus Great Benefits Technical Prospects are recruiting exclusively on behalf of a well-established IT Services Provider based in Harrogate, supporting clients throughout Yorkshire. Our client is currently recruiting an experienced 2nd Line Support Engineer to join their established and professional technical team. This is an excellent opportunity to join a progressive organisation that values technical excellence, professional development and high standards of client service. 2nd Line Support Engineer - Role The successful candidate will be responsible for providing reliable and efficient technical support to a varied client base, ensuring service levels are maintained and Service Level Agreements are consistently achieved. Providing 1st and 2nd line technical support via the company helpdesk, responding to user queries in a timely and professional manner. Diagnosing and resolving issues relating to hardware, operating systems (Windows, macOS, Linux) and software applications, including Microsoft 365. Supporting network connectivity issues, including LAN, VPN, DNS, TCP/IP protocols and firewall configurations. Administering user accounts and permissions within Active Directory. Deploying software and managing updates using SCCM. Supporting Windows Server environments, including HP ProLiant server infrastructure. Monitoring systems using PRTG and investigating alerts as required. Configuring and maintaining network devices such as switches, routers and firewalls. Reviewing system logs and network activity to identify potential issues. Producing clear and accurate technical documentation. Maintaining a high standard of customer service when liaising with users at all levels. 2nd Line Support Engineer - Candidate Requirements Proven experience in a 2nd Line technical support role supporting B2B users. Familiarity with ITIL processes would be advantageous. Experience supporting Windows 11, and Windows Server 2019 and above. Practical experience with Microsoft 365 and Azure. Solid working knowledge of Active Directory, Remote Management and Security tools. Good understanding of networking principles. Experience supporting desktops, laptops, servers and associated peripherals. Clear and professional communication skills. Ability to manage and prioritise multiple support requests effectively. A full UK driving licence is required, as the role will involve travel to client sites across Yorkshire. The 2nd Line Support Engineer is offering £33,000 £38,000 basic salary plus great benefits for the successful candidate. Benefits include 25 days + statutory bank holidays, and investment in training and professional certifications, with allocated time during the working week for study. All successful candidates will be contacted within 5 days of application for the position of 2nd Line Support Engineer. This position is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.
Join Propel Tech as a Development Team Manager and become a trusted technical voice for our clients. You'll guide technical decisions, improve delivery quality, and support a talented web development team working across multiple client systems. This role suits a hands-on developer who enjoys variety, problem-solving, and combining technical leadership with people development and client collaboration. You'll work with autonomy, see the impact of your decisions first-hand, and help both clients and team members succeed. At Propel Tech, our consultants balance project work with ongoing system support across different industries and technologies. You'll be comfortable switching context, adapting to different client needs, and finding practical solutions in fast-moving environments. Why Propel Tech? We're a friendly, forward-thinking software consultancy that thrives on solving complex challenges. You'll work across a range of clients, industries, and technologies in a collaborative environment where knowledge sharing is part of everyday life and your contribution genuinely makes a difference. What we offer £60,000 - £75,000 salary, depending on experience Monthly performance-related bonus opportunities Flexible hybrid working, typically just a few in-office days per month 10% of your time dedicated to learning and development Private medical insurance, share scheme, buy/sell holiday, and more About the Web Team Our web team designs, builds, and maintains bespoke web applications. Much of our work focuses on improving and extending existing systems, alongside greenfield projects built from the ground up. We work primarily with PHP, JavaScript, and React, taking a pragmatic approach to choosing the right tools for each job. Collaboration, quality, and doing things properly are central to how we work. What you'll do Technical leadership and delivery Act as the technical representative in client meetings, building trust through clear communication and sound advice Lead and support a team delivering work for multiple clients and systems Develop deep understanding of client platforms and proactively suggest improvements Stay hands-on with development to maintain strong technical capability Work closely with a Client Delivery Manager to plan, prioritise, and deliver work Support presales activity, including solution scoping and proposal input People leadership and development Monitor delivery quality and team performance, addressing issues early Provide feedback, coaching, and mentoring through one-to-ones and code reviews Support career development and learning goals across the team Encourage good process adherence and continuous improvement Set and uphold high standards in code quality, performance, and maintainability Use learning time to explore new tools and technologies, including AI "We're looking for someone who's technically strong, confident with clients, and proactive in improving systems. If you're also passionate about supporting a team and driving quality, we'd love to hear from you." - Wil Jones, Technology & Solutions Director What you'll bring Strong hands-on experience in full stack web development (PHP, JavaScript, React) Ability to quickly understand and evaluate existing systems Experience working on business-critical applications Confidence leading technical discussions with clients Experience mentoring or leading others in a technical environment Focus on quality, performance, and continuous improvement Excellent communication and problem-solving skills Experience delivering solutions for external clients or managing multiple concurrent projects (desirable) Familiarity with cloud technologies, especially AWS (desirable) What success looks like in this role Clients and colleagues trust your technical judgement Your team delivers consistently high-quality work and continues to develop Delivery risks are identified early and managed effectively You balance being hands-on with empowering others Our process We aim to respond within 5 working days. The process includes an initial video interview and a final in-person interview at our Wakefield office, with a short technical exercise completed in advance. We'll be open about what to expect at every stage so you can make an informed decision. A note on inclusion You don't need to meet every requirement to apply, although experience with PHP development is essential. If this role feels like the right next step, we'd love to hear from you. Please note: Agency support is already in place for this vacancy.
03/04/2026
Full time
Join Propel Tech as a Development Team Manager and become a trusted technical voice for our clients. You'll guide technical decisions, improve delivery quality, and support a talented web development team working across multiple client systems. This role suits a hands-on developer who enjoys variety, problem-solving, and combining technical leadership with people development and client collaboration. You'll work with autonomy, see the impact of your decisions first-hand, and help both clients and team members succeed. At Propel Tech, our consultants balance project work with ongoing system support across different industries and technologies. You'll be comfortable switching context, adapting to different client needs, and finding practical solutions in fast-moving environments. Why Propel Tech? We're a friendly, forward-thinking software consultancy that thrives on solving complex challenges. You'll work across a range of clients, industries, and technologies in a collaborative environment where knowledge sharing is part of everyday life and your contribution genuinely makes a difference. What we offer £60,000 - £75,000 salary, depending on experience Monthly performance-related bonus opportunities Flexible hybrid working, typically just a few in-office days per month 10% of your time dedicated to learning and development Private medical insurance, share scheme, buy/sell holiday, and more About the Web Team Our web team designs, builds, and maintains bespoke web applications. Much of our work focuses on improving and extending existing systems, alongside greenfield projects built from the ground up. We work primarily with PHP, JavaScript, and React, taking a pragmatic approach to choosing the right tools for each job. Collaboration, quality, and doing things properly are central to how we work. What you'll do Technical leadership and delivery Act as the technical representative in client meetings, building trust through clear communication and sound advice Lead and support a team delivering work for multiple clients and systems Develop deep understanding of client platforms and proactively suggest improvements Stay hands-on with development to maintain strong technical capability Work closely with a Client Delivery Manager to plan, prioritise, and deliver work Support presales activity, including solution scoping and proposal input People leadership and development Monitor delivery quality and team performance, addressing issues early Provide feedback, coaching, and mentoring through one-to-ones and code reviews Support career development and learning goals across the team Encourage good process adherence and continuous improvement Set and uphold high standards in code quality, performance, and maintainability Use learning time to explore new tools and technologies, including AI "We're looking for someone who's technically strong, confident with clients, and proactive in improving systems. If you're also passionate about supporting a team and driving quality, we'd love to hear from you." - Wil Jones, Technology & Solutions Director What you'll bring Strong hands-on experience in full stack web development (PHP, JavaScript, React) Ability to quickly understand and evaluate existing systems Experience working on business-critical applications Confidence leading technical discussions with clients Experience mentoring or leading others in a technical environment Focus on quality, performance, and continuous improvement Excellent communication and problem-solving skills Experience delivering solutions for external clients or managing multiple concurrent projects (desirable) Familiarity with cloud technologies, especially AWS (desirable) What success looks like in this role Clients and colleagues trust your technical judgement Your team delivers consistently high-quality work and continues to develop Delivery risks are identified early and managed effectively You balance being hands-on with empowering others Our process We aim to respond within 5 working days. The process includes an initial video interview and a final in-person interview at our Wakefield office, with a short technical exercise completed in advance. We'll be open about what to expect at every stage so you can make an informed decision. A note on inclusion You don't need to meet every requirement to apply, although experience with PHP development is essential. If this role feels like the right next step, we'd love to hear from you. Please note: Agency support is already in place for this vacancy.
Bristol We are seeking a highly experienced Senior Project Manager to join the UK Programme Solutions team within the Digital Excellence Directorate. This role will provide senior leadership across the delivery of complex and business-critical network and infrastructure projects, operating within a highly regulated and security-conscious defence environment. This role offers the opportunity to contribute directly to the delivery of critical defence capabilities, influence delivery standards across a complex portfolio, and operate at a senior level within a professional, disciplined, and security-focused delivery environment. Salary: Circa £60,000 - £65,000 depending on experience Dynamic (hybrid) working: 1-2 days per week on-site due to workload classification Security Clearance: British Citizen only. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: As a Senior Project Manager, you will lead strategically significant IT projects that support operational capability and defence outcomes. You will work closely with business programme leads, technical authorities, industry partners, and our national customer, ensuring delivery is compliant with regulatory, security, and assurance requirements. The post holder will be accountable for assured project delivery, robust governance, and the continued evolution and adoption of our end-to-end (E2E) project management methodology, ensuring consistent, compliant, and high-quality delivery across the portfolio. You will be expected to exercise sound professional judgement, operate effectively within defined governance structures, and provide clear leadership in complex and high-risk delivery environments. What we're looking for from you: Key Responsibilities Lead the delivery of complex, high-risk network and infrastructure projects within a regulated defence environment Manage the full project lifecycle, ensuring compliance with organisational, regulatory, security, and assurance requirements Ensure projects adhere to approved standards, controls, and delegated authorities Lead the development, maintenance, and adoption of the end-to-end (E2E) project management methodology Promote consistent application of governance, reporting, and assurance across the team Manage project scope, schedule, budget, risks, issues, and dependencies in line with approved tolerances Oversee supplier and partner delivery, ensuring contractual, commercial, and security obligations are met Maintain alignment between business requirements, technical solutions, and operational needs Support digital transformation initiatives through controlled, assured, and auditable delivery Essential Skills and Experience The successful candidate will demonstrate significant experience in: Leading complex IT projects within regulated, secure, or defence-related environments Applying robust project governance, assurance, and control frameworks Developing, embedding, and maintaining project management methodologies and standards Managing schedules, budgets, and risks across multi-supplier and multi-disciplinary delivery teams Financial management, forecasting, and cost control within delegated authority Change control and configuration management Supplier, contract, and commercial management Stakeholder engagement at senior levels, including engagement with assurance, security, and technical authorities Quality management, audit readiness, and benefits realisation Security Clearance A minimum of Security Check (SC) clearance is required to undertake this role; this can be obtained as part of the on-boarding The successful candidate must be willing, if required in the future, to obtain Developed Vetting (DV) clearance Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
03/04/2026
Full time
Bristol We are seeking a highly experienced Senior Project Manager to join the UK Programme Solutions team within the Digital Excellence Directorate. This role will provide senior leadership across the delivery of complex and business-critical network and infrastructure projects, operating within a highly regulated and security-conscious defence environment. This role offers the opportunity to contribute directly to the delivery of critical defence capabilities, influence delivery standards across a complex portfolio, and operate at a senior level within a professional, disciplined, and security-focused delivery environment. Salary: Circa £60,000 - £65,000 depending on experience Dynamic (hybrid) working: 1-2 days per week on-site due to workload classification Security Clearance: British Citizen only. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: As a Senior Project Manager, you will lead strategically significant IT projects that support operational capability and defence outcomes. You will work closely with business programme leads, technical authorities, industry partners, and our national customer, ensuring delivery is compliant with regulatory, security, and assurance requirements. The post holder will be accountable for assured project delivery, robust governance, and the continued evolution and adoption of our end-to-end (E2E) project management methodology, ensuring consistent, compliant, and high-quality delivery across the portfolio. You will be expected to exercise sound professional judgement, operate effectively within defined governance structures, and provide clear leadership in complex and high-risk delivery environments. What we're looking for from you: Key Responsibilities Lead the delivery of complex, high-risk network and infrastructure projects within a regulated defence environment Manage the full project lifecycle, ensuring compliance with organisational, regulatory, security, and assurance requirements Ensure projects adhere to approved standards, controls, and delegated authorities Lead the development, maintenance, and adoption of the end-to-end (E2E) project management methodology Promote consistent application of governance, reporting, and assurance across the team Manage project scope, schedule, budget, risks, issues, and dependencies in line with approved tolerances Oversee supplier and partner delivery, ensuring contractual, commercial, and security obligations are met Maintain alignment between business requirements, technical solutions, and operational needs Support digital transformation initiatives through controlled, assured, and auditable delivery Essential Skills and Experience The successful candidate will demonstrate significant experience in: Leading complex IT projects within regulated, secure, or defence-related environments Applying robust project governance, assurance, and control frameworks Developing, embedding, and maintaining project management methodologies and standards Managing schedules, budgets, and risks across multi-supplier and multi-disciplinary delivery teams Financial management, forecasting, and cost control within delegated authority Change control and configuration management Supplier, contract, and commercial management Stakeholder engagement at senior levels, including engagement with assurance, security, and technical authorities Quality management, audit readiness, and benefits realisation Security Clearance A minimum of Security Check (SC) clearance is required to undertake this role; this can be obtained as part of the on-boarding The successful candidate must be willing, if required in the future, to obtain Developed Vetting (DV) clearance Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
The Senior Algorithm Engineer role in GCN (Guidance, Control, and Navigation) is a highly visible, strategic position, working with a highly capable technical team. This role presents a rare opportunity for hands-on technical involvement, research and strategy steering, without line management duties. Salary: Up to £65,000, depending on experience Dynamic (hybrid) working: 5 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: As a Senior Algorithm Specialist you will develop your expertise both at a detailed Guidance & Control design level, and up through the higher architectural levels, where you can demonstrate a capability for rigorous system analysis and management of complexity. You will influence the current and future direction for design and testing of sophisticated missile Guidance & Control (G&C) systems, spanning specialist algorithms, real-time architecture, and complex equipment including RF & IR seekers, inertial sensors, actuators, propulsion (turbojets, ramjets and thrust-vectored rockets), and interfaces to surface and air launch platforms. You will have the opportunity to collaborate widely across departmental, directorate and national boundaries, and to be involved across multiple programmes at various points in their respective lifecycles, from the early research and concept stages through to full-scale development and guided flight trials. What we're looking for from you: Theoretical knowledge and extensive experience of aerospace guidance, control and navigation specification, analysis, algorithm design & implementation, real time architecture and verification Ability to bound the scope of an engineering problem and to express the design challenge in terms of clear unambiguous design requirements/objectives Managing complexity by identifying major drivers in a large, inter-connected engineering system Able to cross-verify complex systems and system models against underlying theory Communicating complex or conceptually difficult ideas clearly Diagnosing abnormalities in an engineering system both physically and virtually through computer modelling and simulation(Matlab & Simulink) Influencing technically when there are other factors driving teams A particular interest in applications with control experience, preferably applied flight control, bit this is not essential Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
03/04/2026
Full time
The Senior Algorithm Engineer role in GCN (Guidance, Control, and Navigation) is a highly visible, strategic position, working with a highly capable technical team. This role presents a rare opportunity for hands-on technical involvement, research and strategy steering, without line management duties. Salary: Up to £65,000, depending on experience Dynamic (hybrid) working: 5 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: As a Senior Algorithm Specialist you will develop your expertise both at a detailed Guidance & Control design level, and up through the higher architectural levels, where you can demonstrate a capability for rigorous system analysis and management of complexity. You will influence the current and future direction for design and testing of sophisticated missile Guidance & Control (G&C) systems, spanning specialist algorithms, real-time architecture, and complex equipment including RF & IR seekers, inertial sensors, actuators, propulsion (turbojets, ramjets and thrust-vectored rockets), and interfaces to surface and air launch platforms. You will have the opportunity to collaborate widely across departmental, directorate and national boundaries, and to be involved across multiple programmes at various points in their respective lifecycles, from the early research and concept stages through to full-scale development and guided flight trials. What we're looking for from you: Theoretical knowledge and extensive experience of aerospace guidance, control and navigation specification, analysis, algorithm design & implementation, real time architecture and verification Ability to bound the scope of an engineering problem and to express the design challenge in terms of clear unambiguous design requirements/objectives Managing complexity by identifying major drivers in a large, inter-connected engineering system Able to cross-verify complex systems and system models against underlying theory Communicating complex or conceptually difficult ideas clearly Diagnosing abnormalities in an engineering system both physically and virtually through computer modelling and simulation(Matlab & Simulink) Influencing technically when there are other factors driving teams A particular interest in applications with control experience, preferably applied flight control, bit this is not essential Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Full job description Business Development Director (Building Services/ Engineering) Romsey, Hampshire (Office / Field-Based) £95,000 - £100,000 (OTE £120k+) + Bonus + Private Healthcare + Progression Are you a senior Business Development professional with experience in building services, FM, or engineering, looking for a high-impact role where you can drive growth, win major contracts, and shape the future of a business? On offer is the opportunity to join a forward-thinking, growing organisation in a strategically critical role, where you will take ownership of new business across Projects and Planned Preventive Maintenance (PPM). This is a leadership position with real influence, offering progression into senior commercial leadership while driving significant revenue growth. In this role, you will identify and win high-value opportunities across key sectors including healthcare, defence, commercial, and manufacturing. You will build and manage a strong pipeline, lead client engagement and bid activity, and play a key role in shaping sales strategy and expanding market presence. This role would suit a Business Development Director, Head of Sales, or Senior Business Development Manager from a building services, FM, or engineering background, looking for a strategic, high-value role with leadership responsibility and strong earning potential. The Role Drive new business across Projects and PPM services Build and convert a high-value pipeline through networking and partnerships Lead bids, proposals, and client presentations Develop regional sales strategy and support team performance Office & field-based role (Romsey / UK travel) The Person Proven business development experience in building services / FM / engineering Strong network and ability to win high-value contracts Leadership experience managing or mentoring teams Strategic mindset with a hands-on approach to winning business Full UK Driving Licence Ref:(phone number removed) Key Words: Business Development Director, Head of Sales, FM, Facilities Management, Building Services, Engineering Sales, Commercial Director, Hampshire, Romsey If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Peopleforge Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website and provided upon application.
02/04/2026
Full time
Full job description Business Development Director (Building Services/ Engineering) Romsey, Hampshire (Office / Field-Based) £95,000 - £100,000 (OTE £120k+) + Bonus + Private Healthcare + Progression Are you a senior Business Development professional with experience in building services, FM, or engineering, looking for a high-impact role where you can drive growth, win major contracts, and shape the future of a business? On offer is the opportunity to join a forward-thinking, growing organisation in a strategically critical role, where you will take ownership of new business across Projects and Planned Preventive Maintenance (PPM). This is a leadership position with real influence, offering progression into senior commercial leadership while driving significant revenue growth. In this role, you will identify and win high-value opportunities across key sectors including healthcare, defence, commercial, and manufacturing. You will build and manage a strong pipeline, lead client engagement and bid activity, and play a key role in shaping sales strategy and expanding market presence. This role would suit a Business Development Director, Head of Sales, or Senior Business Development Manager from a building services, FM, or engineering background, looking for a strategic, high-value role with leadership responsibility and strong earning potential. The Role Drive new business across Projects and PPM services Build and convert a high-value pipeline through networking and partnerships Lead bids, proposals, and client presentations Develop regional sales strategy and support team performance Office & field-based role (Romsey / UK travel) The Person Proven business development experience in building services / FM / engineering Strong network and ability to win high-value contracts Leadership experience managing or mentoring teams Strategic mindset with a hands-on approach to winning business Full UK Driving Licence Ref:(phone number removed) Key Words: Business Development Director, Head of Sales, FM, Facilities Management, Building Services, Engineering Sales, Commercial Director, Hampshire, Romsey If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Peopleforge Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website and provided upon application.
Second Line Application Support Analyst Hybrid Birmingham (2 days onsite) Join a tech team that keeps some of the UK s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we re looking for curious, proactive problem solvers to help us keep mission critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres. This isn t just break fix. You'll become a trusted expert, working closely with 1st 3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into complex issues, enjoy learning new systems, and thrive in a collaborative environment this is the perfect next step. What You ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support 1st line teams to drive better first-time resolution. Work with suppliers and 3rd line teams when deeper expertise is needed. Problem Management & Continuous Improvement Spot recurring issues and help drive root cause analysis. Suggest service improvements and refine processes, documentation, and monitoring. Carry out minor application config and admin tasks. Communication & Collaboration Work with technical teams, suppliers, and non technical users. Provide clear updates and reassurance during incidents. Build strong relationships and develop an understanding of B2C and B2B retail environments. Knowledge Sharing Create clear, helpful documentation and knowledge articles. Share expertise to support team development and reduce single points of failure. Out-of-Hours Support Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support non technical users. Logical thinker who enjoys investigating and solving issues. Experience with business critical applications in retail or multi site environments. Proactive attitude, ownership mindset, and eagerness to learn. Desirable Experience with any of the following is a bonus: Windows Server Microsoft 365 Active Directory SQL Server PowerShell/Python AWS or cloud applications Monitoring tools (e.g., SolarWinds) Legacy platforms (iSeries, RTI) Managing third party or SaaS incidents What s In It for You? 25 days holiday + bank holidays Buy up to 5 extra days Discounts & perks via our Benefits Hub Travel pass loan & cycle to work scheme £1,000 refer a friend bonus Discounted dental care Access to childcare scheme Ready for Your Next Career Step? If you want to take ownership, expand your skills, and make a real impact supporting some of the UK s most iconic brands we d love to hear from you. Apply now and shape the future of retail technology with Retail Assist.
02/04/2026
Full time
Second Line Application Support Analyst Hybrid Birmingham (2 days onsite) Join a tech team that keeps some of the UK s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we re looking for curious, proactive problem solvers to help us keep mission critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres. This isn t just break fix. You'll become a trusted expert, working closely with 1st 3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into complex issues, enjoy learning new systems, and thrive in a collaborative environment this is the perfect next step. What You ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support 1st line teams to drive better first-time resolution. Work with suppliers and 3rd line teams when deeper expertise is needed. Problem Management & Continuous Improvement Spot recurring issues and help drive root cause analysis. Suggest service improvements and refine processes, documentation, and monitoring. Carry out minor application config and admin tasks. Communication & Collaboration Work with technical teams, suppliers, and non technical users. Provide clear updates and reassurance during incidents. Build strong relationships and develop an understanding of B2C and B2B retail environments. Knowledge Sharing Create clear, helpful documentation and knowledge articles. Share expertise to support team development and reduce single points of failure. Out-of-Hours Support Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support non technical users. Logical thinker who enjoys investigating and solving issues. Experience with business critical applications in retail or multi site environments. Proactive attitude, ownership mindset, and eagerness to learn. Desirable Experience with any of the following is a bonus: Windows Server Microsoft 365 Active Directory SQL Server PowerShell/Python AWS or cloud applications Monitoring tools (e.g., SolarWinds) Legacy platforms (iSeries, RTI) Managing third party or SaaS incidents What s In It for You? 25 days holiday + bank holidays Buy up to 5 extra days Discounts & perks via our Benefits Hub Travel pass loan & cycle to work scheme £1,000 refer a friend bonus Discounted dental care Access to childcare scheme Ready for Your Next Career Step? If you want to take ownership, expand your skills, and make a real impact supporting some of the UK s most iconic brands we d love to hear from you. Apply now and shape the future of retail technology with Retail Assist.
Business Development Manager This is a fantastic opportunity for an experience Business Development Manager with strong account management skills who has experience across the wooden packaging industry to join a growing organisation Salary: £50,000 + Benefits Bonus: £10,000 Car / Car Allowance Location: Field based around West, Southwest, South of London Responsibilities: To represent the Group of Companies in a professional and efficient manner at all times. Building relationships with existing and new customers to support the business in its strategic plan to increase profitable sales by 50% over the next 5 years. Managing ongoing business accounts whilst building new relationships: Account manage designated existing accounts effectively and ensure all available opportunities to grow those accounts are capitalised upon Grow your network of contacts within each organisation to ensure you have a broad spread across all departmental, decision makers Network across social media platforms Prospect for potential new clients to generate an increase in sales: This will include an element of cold calling, telephone contact and use of all social media platforms (LinkedIn) to generate new leads Identify key decision makers and develop strong, working relationships Follow-up all enquiries coming into the business via the website Ensure all customer/prospect activity is logged via the in-house CRM system and ensure all customer/prospect records are kept updated with relevant information Attend annual industry conferences and exhibitions as and when required to generate new leads ensure all leads are updated on CRM system and followed up effectively Participate in calculating client quotations: Work with technical sales to ensure we deliver clients requirements on design (fit for purpose), quality and price. Ensure all relevant information is provided to the estimating team Sell a solution. Seek to identify opportunities for additional product development look at new markets and bring opportunities to the fore. Develop a thorough understanding of the company s capabilities: Look to cross-sell all Group services identify Joinery opportunities, sell wherever possible Promote the Group and Timber Packaging Division as a whole at all times Achieving targets and attending sales meetings submitting reports: Deliver sales against personal sales targets in line with Group strategy Produce monthly report for Sales Director providing detail of existing threats and upcoming opportunities, market feedback re competitor activity/pricing etc. Produce and deliver presentation summarising territory performance for quarterly sales meeting.
02/04/2026
Full time
Business Development Manager This is a fantastic opportunity for an experience Business Development Manager with strong account management skills who has experience across the wooden packaging industry to join a growing organisation Salary: £50,000 + Benefits Bonus: £10,000 Car / Car Allowance Location: Field based around West, Southwest, South of London Responsibilities: To represent the Group of Companies in a professional and efficient manner at all times. Building relationships with existing and new customers to support the business in its strategic plan to increase profitable sales by 50% over the next 5 years. Managing ongoing business accounts whilst building new relationships: Account manage designated existing accounts effectively and ensure all available opportunities to grow those accounts are capitalised upon Grow your network of contacts within each organisation to ensure you have a broad spread across all departmental, decision makers Network across social media platforms Prospect for potential new clients to generate an increase in sales: This will include an element of cold calling, telephone contact and use of all social media platforms (LinkedIn) to generate new leads Identify key decision makers and develop strong, working relationships Follow-up all enquiries coming into the business via the website Ensure all customer/prospect activity is logged via the in-house CRM system and ensure all customer/prospect records are kept updated with relevant information Attend annual industry conferences and exhibitions as and when required to generate new leads ensure all leads are updated on CRM system and followed up effectively Participate in calculating client quotations: Work with technical sales to ensure we deliver clients requirements on design (fit for purpose), quality and price. Ensure all relevant information is provided to the estimating team Sell a solution. Seek to identify opportunities for additional product development look at new markets and bring opportunities to the fore. Develop a thorough understanding of the company s capabilities: Look to cross-sell all Group services identify Joinery opportunities, sell wherever possible Promote the Group and Timber Packaging Division as a whole at all times Achieving targets and attending sales meetings submitting reports: Deliver sales against personal sales targets in line with Group strategy Produce monthly report for Sales Director providing detail of existing threats and upcoming opportunities, market feedback re competitor activity/pricing etc. Produce and deliver presentation summarising territory performance for quarterly sales meeting.
Senior Data Scientist Location: Glasgow Salary: Competitive About Us BiP Solutions are a SaaS business where data is at the core of everything we do. It s not just a function it s our competitive advantage. We are passionate about unlocking the full commercial value of our data to drive smarter decisions, better products, and stronger outcomes for our customers. The Role We re looking for a Senior Data Scientist to play a pivotal role in shaping and delivering our data strategy. This is a high-impact, hands-on position combining deep technical execution with strategic influence across the business. You ll lead key data science initiatives, work closely with stakeholders across commercial, product, and technical teams, and help define how we leverage data as a true business superpower. Alongside this, you will mentor and manage two junior data scientists, supporting their growth and elevating the team s overall capability. Working across the business Reporting into our Director of Public Policy & Research, you will operate across our business, building with internal relationships with our Research & Insights, Technology, Product, Marketing and Sales functions as well as external relationships, with our wider data partners. Given the cross-functional nature of this role, we will look for you to build, maintain, and strengthen trusted relationships across the business, ensuring data solutions are understood, embraced, and drive real commercial value. Key Responsibilities Lead the design, development, and deployment of data science solutions that deliver tangible commercial value Work hands-on ( on the tools ) across the full data science lifecycle, from exploration to production Shape and contribute to the company s evolving data strategy Manage and mentor a team of two Data Scientists Promote best practices in data science, including experimentation, model validation, and reproducibility Communicate complex findings clearly to both technical and non-technical audiences What We re Looking For Proven experience in a Senior Data Scientist or similar role, ideally within a SaaS or data-driven environment Strong hands-on expertise in data science tools and techniques (e.g. Python, machine learning, statistical modelling) Experience delivering data-driven solutions with measurable commercial impact Exposure to or experience with Elastic (Elasticsearch) is highly desirable Demonstrated experience managing or mentoring junior team members Excellent stakeholder management skills, with the ability to influence across multiple functions Strong problem-solving mindset with a proactive, commercially focused approach Why Join Us? Be at the heart of a business where data truly drives decision-making Shape the future of our data capability and strategy Work on meaningful, high-impact projects with real commercial outcomes Opportunity to lead, mentor, and grow a talented data team Collaborative, fast-paced SME environment with real ownership and visibility To Apply If you feel you are a suitable candidate and would like to work for BiP Solutions, please do not hesitate to apply.
02/04/2026
Full time
Senior Data Scientist Location: Glasgow Salary: Competitive About Us BiP Solutions are a SaaS business where data is at the core of everything we do. It s not just a function it s our competitive advantage. We are passionate about unlocking the full commercial value of our data to drive smarter decisions, better products, and stronger outcomes for our customers. The Role We re looking for a Senior Data Scientist to play a pivotal role in shaping and delivering our data strategy. This is a high-impact, hands-on position combining deep technical execution with strategic influence across the business. You ll lead key data science initiatives, work closely with stakeholders across commercial, product, and technical teams, and help define how we leverage data as a true business superpower. Alongside this, you will mentor and manage two junior data scientists, supporting their growth and elevating the team s overall capability. Working across the business Reporting into our Director of Public Policy & Research, you will operate across our business, building with internal relationships with our Research & Insights, Technology, Product, Marketing and Sales functions as well as external relationships, with our wider data partners. Given the cross-functional nature of this role, we will look for you to build, maintain, and strengthen trusted relationships across the business, ensuring data solutions are understood, embraced, and drive real commercial value. Key Responsibilities Lead the design, development, and deployment of data science solutions that deliver tangible commercial value Work hands-on ( on the tools ) across the full data science lifecycle, from exploration to production Shape and contribute to the company s evolving data strategy Manage and mentor a team of two Data Scientists Promote best practices in data science, including experimentation, model validation, and reproducibility Communicate complex findings clearly to both technical and non-technical audiences What We re Looking For Proven experience in a Senior Data Scientist or similar role, ideally within a SaaS or data-driven environment Strong hands-on expertise in data science tools and techniques (e.g. Python, machine learning, statistical modelling) Experience delivering data-driven solutions with measurable commercial impact Exposure to or experience with Elastic (Elasticsearch) is highly desirable Demonstrated experience managing or mentoring junior team members Excellent stakeholder management skills, with the ability to influence across multiple functions Strong problem-solving mindset with a proactive, commercially focused approach Why Join Us? Be at the heart of a business where data truly drives decision-making Shape the future of our data capability and strategy Work on meaningful, high-impact projects with real commercial outcomes Opportunity to lead, mentor, and grow a talented data team Collaborative, fast-paced SME environment with real ownership and visibility To Apply If you feel you are a suitable candidate and would like to work for BiP Solutions, please do not hesitate to apply.
The Role We are looking for a highly experienced New Business Cyber Security Development Director to drive enterprise penetration testing and offensive security engagements valued at £1M+. This role is 100% focused on new logo acquisition. The successful candidate will be responsible for identifying, developing, and closing large-scale security testing opportunities with enterprise organisations, working alongside an experienced team of technicians and cyber experts. You will bring a strong track record of winning complex cybersecurity services deals, particularly in penetration testing, red teaming, and offensive security programmes. You will collaborate closely with our security consulting and delivery teams to design and close strategic engagements that help organisations strengthen their cyber resilience. Key Responsibilities Generate and close net-new enterprise clients for penetration testing and offensive security services Build and manage a new business pipeline targeting deals £1M+ in value Proactively identify and pursue opportunities across enterprise and regulated sectors including financial services and critical infrastructure Engage senior decision makers including CISOs, CTOs, and security leadership teams Lead the sales process from prospecting through to deal closure for complex, high-value engagements Work closely with internal technical experts to scope and shape large-scale penetration testing and red teaming programmes Develop tailored proposals and commercial structures for multi-year security testing programmes Navigate complex procurement cycles and lead enterprise-level commercial negotiations Maintain deep knowledge of the cybersecurity threat landscape and offensive security services market Skills and Attributes Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Flexible and creative to take considered risks Extensive experience in enterprise technology or cybersecurity sales Demonstrable track record of generating new business and closing large cybersecurity services deals (£1M+) Significant experience selling penetration testing, offensive security, or cyber assurance services Strong ability to prospect and build relationships with senior enterprise stakeholders Experience managing long, complex enterprise sales cycles Excellent commercial and negotiation skills Benefits At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you! To view full job description please visit our careers page
02/04/2026
Full time
The Role We are looking for a highly experienced New Business Cyber Security Development Director to drive enterprise penetration testing and offensive security engagements valued at £1M+. This role is 100% focused on new logo acquisition. The successful candidate will be responsible for identifying, developing, and closing large-scale security testing opportunities with enterprise organisations, working alongside an experienced team of technicians and cyber experts. You will bring a strong track record of winning complex cybersecurity services deals, particularly in penetration testing, red teaming, and offensive security programmes. You will collaborate closely with our security consulting and delivery teams to design and close strategic engagements that help organisations strengthen their cyber resilience. Key Responsibilities Generate and close net-new enterprise clients for penetration testing and offensive security services Build and manage a new business pipeline targeting deals £1M+ in value Proactively identify and pursue opportunities across enterprise and regulated sectors including financial services and critical infrastructure Engage senior decision makers including CISOs, CTOs, and security leadership teams Lead the sales process from prospecting through to deal closure for complex, high-value engagements Work closely with internal technical experts to scope and shape large-scale penetration testing and red teaming programmes Develop tailored proposals and commercial structures for multi-year security testing programmes Navigate complex procurement cycles and lead enterprise-level commercial negotiations Maintain deep knowledge of the cybersecurity threat landscape and offensive security services market Skills and Attributes Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Flexible and creative to take considered risks Extensive experience in enterprise technology or cybersecurity sales Demonstrable track record of generating new business and closing large cybersecurity services deals (£1M+) Significant experience selling penetration testing, offensive security, or cyber assurance services Strong ability to prospect and build relationships with senior enterprise stakeholders Experience managing long, complex enterprise sales cycles Excellent commercial and negotiation skills Benefits At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you! To view full job description please visit our careers page
Senior Project Manager £63,605 per annum Endurance House, Cambridge CB24 9ZR, (Hybrid) Full-Time Fixed Term Contract The successful candidate will be based at Endurance House, Vision Park, Chivers Way, Histon, Cambridge CB24 9ZR, with the optional flexibility of hybrid working to support work life balance, whilst meeting the requirements of the role Fixed Term Contract Approximatley 18 months About the role: As Senior Project Manager, you will have responsibility for planning, delivering, and embedding two high-profile, business critical projects: Implementation of new housing management IT system Refurbishment of head office; and Supporting other corporate priority projects You will work closely with internal teams, external partners, and senior leaders to ensure both projects are delivered to time, budget, scope, and quality, whilst providing regular progress reports to the Corporate Management Team (CMT), HRG Cttee and Board as required. As the Senior Project Manager your duties will include: Developing project scope, deliverables, timelines and budgets in line with business objectives for two complex projects. Manage project governance, including risk, issues, dependencies and change control, acting as primary contact for queries. Build strong relationships across internal teams and external partners to ensure smooth delivery of both projects. Support change management activities including training, adoption and changes to current practice and procedure. Ensure compliance with CHS policies and procedures, including financial regulations, health and safety, data protection, IT and data security. Attendance at meetings with colleagues and other professionals as required. About you: Proven experience of managing large, complex projects simultaneously. Project management qualification (eg; PRINCE2) or equivalent project management software You will have a minimum 5 years experience in project management. You will have proven experience in project managing the implementation of complex IT systems and/or office refurbishment programmes from start to finish. You will have knowledge and understanding of Project management software and tools. Strong leadership skills; able to inspire, influence, and build strong relationships at all levels. Excellent communication, leadership, and problem-solving abilities. Access to transport for work purposes and business insurance for own vehicle where appropriate. As part of the recruitment and selection process, candidates will be required to complete an online Personality Profiler. For an informal chat about the post, please contact Kathy Batey, Director of Corporate Services Closing Date: midnight Sunday 12 April 2026 Interviews to be held on: Monday 27 April 2026
02/04/2026
Contractor
Senior Project Manager £63,605 per annum Endurance House, Cambridge CB24 9ZR, (Hybrid) Full-Time Fixed Term Contract The successful candidate will be based at Endurance House, Vision Park, Chivers Way, Histon, Cambridge CB24 9ZR, with the optional flexibility of hybrid working to support work life balance, whilst meeting the requirements of the role Fixed Term Contract Approximatley 18 months About the role: As Senior Project Manager, you will have responsibility for planning, delivering, and embedding two high-profile, business critical projects: Implementation of new housing management IT system Refurbishment of head office; and Supporting other corporate priority projects You will work closely with internal teams, external partners, and senior leaders to ensure both projects are delivered to time, budget, scope, and quality, whilst providing regular progress reports to the Corporate Management Team (CMT), HRG Cttee and Board as required. As the Senior Project Manager your duties will include: Developing project scope, deliverables, timelines and budgets in line with business objectives for two complex projects. Manage project governance, including risk, issues, dependencies and change control, acting as primary contact for queries. Build strong relationships across internal teams and external partners to ensure smooth delivery of both projects. Support change management activities including training, adoption and changes to current practice and procedure. Ensure compliance with CHS policies and procedures, including financial regulations, health and safety, data protection, IT and data security. Attendance at meetings with colleagues and other professionals as required. About you: Proven experience of managing large, complex projects simultaneously. Project management qualification (eg; PRINCE2) or equivalent project management software You will have a minimum 5 years experience in project management. You will have proven experience in project managing the implementation of complex IT systems and/or office refurbishment programmes from start to finish. You will have knowledge and understanding of Project management software and tools. Strong leadership skills; able to inspire, influence, and build strong relationships at all levels. Excellent communication, leadership, and problem-solving abilities. Access to transport for work purposes and business insurance for own vehicle where appropriate. As part of the recruitment and selection process, candidates will be required to complete an online Personality Profiler. For an informal chat about the post, please contact Kathy Batey, Director of Corporate Services Closing Date: midnight Sunday 12 April 2026 Interviews to be held on: Monday 27 April 2026
Business Development Executive Plymouth Full-Time £45,000 OTE A fantastic new opportunity has come in for a positive, driven and commercially astute Business Development Executive to join a very well established and reputable design and installation company based in Plymouth. This is an exciting opportunity to join a growing, people-focused business specialising in commercial workspace interiors, where culture, collaboration and ambition go hand in hand. The Opportunity Reporting directly to the Commercial Director, you will play a pivotal role in driving revenue growth by identifying, developing and securing new business opportunities. You ll be responsible for building a strong pipeline, nurturing key client relationships, and positioning the business at the forefront of commercial workspace design across the region. This role offers genuine scope to make an impact within a well-established, family-owned business that continues to grow year on year. You will work alongside a Sales Executive and work closely with this person. Your role will be creating the business, finding the leads, creating the appointments, preparing the packs and then pass this valuable information over to the sales executive who then moves the process forward. Key Responsibilities Identify and develop new business opportunities within the commercial interiors market Build and maintain strong relationships with facilities managers, property developers and business owners Conduct market research to identify emerging trends and prospective clients Develop and manage a healthy sales pipeline Represent the company s culture and values in all client and colleague interactions About You We re looking for a motivated and resilient business developer who thrives on building relationships and spotting opportunity. You will bring: Proven experience generating and managing a strong pipeline of opportunities across the fit out, building, construction or education sector. Excellent communication and interpersonal skills, with the ability to influence at all levels Strong commercial awareness and strategic thinking A proactive, self-motivated and entrepreneurial mindset Professional resilience and a positive, solutions-focused approach Work solely in house finding leads, creating new business and have experience of long lead products The Package Base Salary: c. £45,000 OTE Hours: 42.5 per week (Monday Friday, 30-minute lunch) Holiday: 23 days bank holidays (31 total) Discretionary profit share bonus scheme Two paid volunteering days Private healthcare Confidential Employee Assistance Programme On-site parking Kitchen facilities with free tea, coffee & snacks Friday team lunches Why Join? With a team of 40 (15 in the immediate team), my client is a certified Investors in People organisation with a strong family ethos and a genuinely supportive culture. The environment is collaborative, friendly and growth-focused a team that works together to navigate the peaks and troughs of business. If you re ready to take ownership of your success within a company that values its people as much as its performance, we d love to hear from you. Please call (url removed) on (phone number removed)
02/04/2026
Full time
Business Development Executive Plymouth Full-Time £45,000 OTE A fantastic new opportunity has come in for a positive, driven and commercially astute Business Development Executive to join a very well established and reputable design and installation company based in Plymouth. This is an exciting opportunity to join a growing, people-focused business specialising in commercial workspace interiors, where culture, collaboration and ambition go hand in hand. The Opportunity Reporting directly to the Commercial Director, you will play a pivotal role in driving revenue growth by identifying, developing and securing new business opportunities. You ll be responsible for building a strong pipeline, nurturing key client relationships, and positioning the business at the forefront of commercial workspace design across the region. This role offers genuine scope to make an impact within a well-established, family-owned business that continues to grow year on year. You will work alongside a Sales Executive and work closely with this person. Your role will be creating the business, finding the leads, creating the appointments, preparing the packs and then pass this valuable information over to the sales executive who then moves the process forward. Key Responsibilities Identify and develop new business opportunities within the commercial interiors market Build and maintain strong relationships with facilities managers, property developers and business owners Conduct market research to identify emerging trends and prospective clients Develop and manage a healthy sales pipeline Represent the company s culture and values in all client and colleague interactions About You We re looking for a motivated and resilient business developer who thrives on building relationships and spotting opportunity. You will bring: Proven experience generating and managing a strong pipeline of opportunities across the fit out, building, construction or education sector. Excellent communication and interpersonal skills, with the ability to influence at all levels Strong commercial awareness and strategic thinking A proactive, self-motivated and entrepreneurial mindset Professional resilience and a positive, solutions-focused approach Work solely in house finding leads, creating new business and have experience of long lead products The Package Base Salary: c. £45,000 OTE Hours: 42.5 per week (Monday Friday, 30-minute lunch) Holiday: 23 days bank holidays (31 total) Discretionary profit share bonus scheme Two paid volunteering days Private healthcare Confidential Employee Assistance Programme On-site parking Kitchen facilities with free tea, coffee & snacks Friday team lunches Why Join? With a team of 40 (15 in the immediate team), my client is a certified Investors in People organisation with a strong family ethos and a genuinely supportive culture. The environment is collaborative, friendly and growth-focused a team that works together to navigate the peaks and troughs of business. If you re ready to take ownership of your success within a company that values its people as much as its performance, we d love to hear from you. Please call (url removed) on (phone number removed)
YOUTH ENDOWMENT FUND CHARITABLE TRUST
Hackney, London
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
02/04/2026
Full time
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
Oxford High School is seeking to appoint a Creative Content & Digital Marketing Manager to lead the development and delivery of high-quality digital content and marketing campaigns that support the School's strategic priorities. This role is central to communicating the School's ethos, ambition and distinctive educational experience with clarity and impact. The postholder will shape and evolve the School's digital presence, including oversight of the website and digital channels, ensuring that communications are purposeful, audience-focused and aligned with recruitment, reputation and community engagement objectives. Working closely with the Director of Marketing, Admissions and Communications, the Admissions team and the Marketing & Communications Officer, the successful candidate will translate strategic priorities into compelling campaigns, content and creative outputs. They will lead the planning and delivery of integrated marketing activity across key recruitment moments, including open events and admissions cycles, and will develop engaging content that brings to life the achievements, experiences and aspirations of the School community. The role includes responsibility for managing and developing digital channels, delivering a structured and strategic approach to social media, and overseeing the ongoing development and optimisation of the School's website, including content, user journey and SEO. The postholder will also lead the creation of high-quality visual and written content, including photography, video and editorial features, working with colleagues across the School as well as external creative partners where appropriate. Candidates should have proven experience in digital marketing, content strategy or communications, with strong storytelling ability and experience of producing engaging multimedia content. They will demonstrate a clear understanding of digital platforms and audience engagement, alongside excellent organisational skills and the ability to manage multiple priorities effectively. A collaborative approach and the confidence to contribute both strategically and in a hands-on capacity are essential. This is an excellent opportunity to play a key role in shaping how Oxford High School communicates its identity and impact to a wide and engaged audience. About the School: Since its foundation over 150 years ago, Oxford High School has been innovative and pioneering in its approach to girls' education. Today, Oxford High School is a happy and vibrant place to work: our students are highly motivated and ambitious, supportive yet self-aware. From our youngest Reception pupils through to our longest-serving members of staff, there is a real sense of pride at being part of the Oxford High community. Benefits: As part of the GDST, the UK's leading network of independent girls' schools, we can offer a variety of benefits, such as: Competitive salaries and pay progression Access to extensive professional development opportunities Training grants for qualifications Generous pension schemes Free life assurance benefit A discount of up to 50% on fees for children at GDST schools Interest free loans for training, computer purchase loans and travel season ticket loans A Cycle to Work scheme Competitive terms and conditions of employment Please click on the apply button to apply. Application Deadline: 23:59 Monday 6th April 2026. Initial Online Interviews will take place on Thursday 9th April 2026. 2nd Stage Interviews will take place in person on Monday 13th April 2026. We reserve the right to change these dates or to interview before this time. We also reserve the right to close this advert early. Therefore, we strongly recommend early applications. The Girls' Day School Trust is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection checks appropriate to the post, including online searches and checks with past employers and the Disclosure and Barring Service.
02/04/2026
Full time
Oxford High School is seeking to appoint a Creative Content & Digital Marketing Manager to lead the development and delivery of high-quality digital content and marketing campaigns that support the School's strategic priorities. This role is central to communicating the School's ethos, ambition and distinctive educational experience with clarity and impact. The postholder will shape and evolve the School's digital presence, including oversight of the website and digital channels, ensuring that communications are purposeful, audience-focused and aligned with recruitment, reputation and community engagement objectives. Working closely with the Director of Marketing, Admissions and Communications, the Admissions team and the Marketing & Communications Officer, the successful candidate will translate strategic priorities into compelling campaigns, content and creative outputs. They will lead the planning and delivery of integrated marketing activity across key recruitment moments, including open events and admissions cycles, and will develop engaging content that brings to life the achievements, experiences and aspirations of the School community. The role includes responsibility for managing and developing digital channels, delivering a structured and strategic approach to social media, and overseeing the ongoing development and optimisation of the School's website, including content, user journey and SEO. The postholder will also lead the creation of high-quality visual and written content, including photography, video and editorial features, working with colleagues across the School as well as external creative partners where appropriate. Candidates should have proven experience in digital marketing, content strategy or communications, with strong storytelling ability and experience of producing engaging multimedia content. They will demonstrate a clear understanding of digital platforms and audience engagement, alongside excellent organisational skills and the ability to manage multiple priorities effectively. A collaborative approach and the confidence to contribute both strategically and in a hands-on capacity are essential. This is an excellent opportunity to play a key role in shaping how Oxford High School communicates its identity and impact to a wide and engaged audience. About the School: Since its foundation over 150 years ago, Oxford High School has been innovative and pioneering in its approach to girls' education. Today, Oxford High School is a happy and vibrant place to work: our students are highly motivated and ambitious, supportive yet self-aware. From our youngest Reception pupils through to our longest-serving members of staff, there is a real sense of pride at being part of the Oxford High community. Benefits: As part of the GDST, the UK's leading network of independent girls' schools, we can offer a variety of benefits, such as: Competitive salaries and pay progression Access to extensive professional development opportunities Training grants for qualifications Generous pension schemes Free life assurance benefit A discount of up to 50% on fees for children at GDST schools Interest free loans for training, computer purchase loans and travel season ticket loans A Cycle to Work scheme Competitive terms and conditions of employment Please click on the apply button to apply. Application Deadline: 23:59 Monday 6th April 2026. Initial Online Interviews will take place on Thursday 9th April 2026. 2nd Stage Interviews will take place in person on Monday 13th April 2026. We reserve the right to change these dates or to interview before this time. We also reserve the right to close this advert early. Therefore, we strongly recommend early applications. The Girls' Day School Trust is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection checks appropriate to the post, including online searches and checks with past employers and the Disclosure and Barring Service.
Job Title: Account and Business Development Manager Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent The Company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
02/04/2026
Full time
Job Title: Account and Business Development Manager Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent The Company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
Get Staffed Online Recruitment Limited
Sheffield, Yorkshire
Sales and Operations Manager Cyber Security MSP Location: Sheffield (Office-Based) Reports To: Co-Directors £55,000 £65,000 per annum base salary £75,000 £85,000 OTE Join Our Client Driving Growth in the Cyber Era! Our client is on a mission to redefine what businesses expect from their Managed IT and Cyber Security provider. Based in Sheffield, they deliver Connectivity, Cloud, Voice, and Cyber Security solutions across the UK, helping organisations work smarter and safer in the digital-first world. They are entering their next phase of growth and are looking for a driven, commercially minded Sales and Operations Manager to join their leadership team. This is a hands-on, office-based role for someone who can take true ownership, driving new business performance while ensuring operational excellence from sale through to delivery and invoice. If you re a natural leader who loves turning strategy into measurable results, our client would love to meet you. About the Role As our client s Sales and Operations Manager, you ll sit at the crossroads of commercial performance and operational delivery. You ll work closely with their Co-Directors to execute their sales growth plans, lead their Account and New Business teams, and ensure that every deal successfully transitions into efficient, profitable delivery. Your impact will be felt across the business improving processes, boosting client satisfaction, and shaping how our client scales its Cyber Security and MSP services for the future. What You ll Be Doing Drive Sales Growth: Take ownership of our client s commercial targets, with a focus on Cyber Security and MSP service growth. Lead and motivate the Sales and Account management teams to exceed revenue goals. Ensure pipeline visibility and forecasting accuracy through structured reviews and reporting. Work with marketing and leadership to execute go-to-market strategies that convert leads into long-term customers. Identify new opportunities for cross-selling, upselling, and margin improvement. Actively support negotiation and deal structuring to ensure profitable outcomes. Deliver Operational Excellence: Own the full order lifecycle from sales handover to delivery and invoicing. Monitor and manage WIP performance to keep deals moving and revenue flowing. Coordinate between sales, project delivery, and support to maintain service standards and operational flow. Continuously improve processes to remove friction, improve accuracy, and fast-track delivery timelines. Track KPIs and implement dashboards that show real-time performance across all departments. Lead and Inspire: Work directly with our client s Co-Directors to deliver strategic growth goals. Build a culture of accountability, teamwork, and continuous improvement in the Sheffield office. Coach and develop staff to push performance and confidence across commercial and operational teams. Represent them with clients and partners showcasing their commitment to quality, security, and innovation. What They re Looking For: 5+ years experience in a sales, service delivery, or operational management role within an MSP or IT services business. Proven record of driving revenue growth and improving delivery performance. Deep understanding of MSP operational processes (from quote to cash). Confident leadership style with the ability to coach, motivate, and develop high-performing teams. Commercially sharp and data-driven, comfortable managing forecasts, margins, and pipelines. Experience within Cyber Security services or managed protection solutions is preferred. Why Join Our Client: Competitive salary with performance-based bonus. Office-based with a strong team culture in Sheffield. Opportunity to play a key role in a growing, Cyber-focused MSP. Close collaboration with the company s Co-Directors and senior leadership team. A supportive environment that rewards initiative, ownership, and results. If you're ready to take your sales career to the next level in an environment that values initiative, creativity, and results, our client wants to hear from you. Ready to join their success story? Apply now and help shape their future growth.
02/04/2026
Full time
Sales and Operations Manager Cyber Security MSP Location: Sheffield (Office-Based) Reports To: Co-Directors £55,000 £65,000 per annum base salary £75,000 £85,000 OTE Join Our Client Driving Growth in the Cyber Era! Our client is on a mission to redefine what businesses expect from their Managed IT and Cyber Security provider. Based in Sheffield, they deliver Connectivity, Cloud, Voice, and Cyber Security solutions across the UK, helping organisations work smarter and safer in the digital-first world. They are entering their next phase of growth and are looking for a driven, commercially minded Sales and Operations Manager to join their leadership team. This is a hands-on, office-based role for someone who can take true ownership, driving new business performance while ensuring operational excellence from sale through to delivery and invoice. If you re a natural leader who loves turning strategy into measurable results, our client would love to meet you. About the Role As our client s Sales and Operations Manager, you ll sit at the crossroads of commercial performance and operational delivery. You ll work closely with their Co-Directors to execute their sales growth plans, lead their Account and New Business teams, and ensure that every deal successfully transitions into efficient, profitable delivery. Your impact will be felt across the business improving processes, boosting client satisfaction, and shaping how our client scales its Cyber Security and MSP services for the future. What You ll Be Doing Drive Sales Growth: Take ownership of our client s commercial targets, with a focus on Cyber Security and MSP service growth. Lead and motivate the Sales and Account management teams to exceed revenue goals. Ensure pipeline visibility and forecasting accuracy through structured reviews and reporting. Work with marketing and leadership to execute go-to-market strategies that convert leads into long-term customers. Identify new opportunities for cross-selling, upselling, and margin improvement. Actively support negotiation and deal structuring to ensure profitable outcomes. Deliver Operational Excellence: Own the full order lifecycle from sales handover to delivery and invoicing. Monitor and manage WIP performance to keep deals moving and revenue flowing. Coordinate between sales, project delivery, and support to maintain service standards and operational flow. Continuously improve processes to remove friction, improve accuracy, and fast-track delivery timelines. Track KPIs and implement dashboards that show real-time performance across all departments. Lead and Inspire: Work directly with our client s Co-Directors to deliver strategic growth goals. Build a culture of accountability, teamwork, and continuous improvement in the Sheffield office. Coach and develop staff to push performance and confidence across commercial and operational teams. Represent them with clients and partners showcasing their commitment to quality, security, and innovation. What They re Looking For: 5+ years experience in a sales, service delivery, or operational management role within an MSP or IT services business. Proven record of driving revenue growth and improving delivery performance. Deep understanding of MSP operational processes (from quote to cash). Confident leadership style with the ability to coach, motivate, and develop high-performing teams. Commercially sharp and data-driven, comfortable managing forecasts, margins, and pipelines. Experience within Cyber Security services or managed protection solutions is preferred. Why Join Our Client: Competitive salary with performance-based bonus. Office-based with a strong team culture in Sheffield. Opportunity to play a key role in a growing, Cyber-focused MSP. Close collaboration with the company s Co-Directors and senior leadership team. A supportive environment that rewards initiative, ownership, and results. If you're ready to take your sales career to the next level in an environment that values initiative, creativity, and results, our client wants to hear from you. Ready to join their success story? Apply now and help shape their future growth.
