121 jobs found

Senior User Experience Designer £45,000 - £50,000 (+ Benefits) Reports to: Lead UX Designer Department: Marketing, Fundraising & Engagement Contract: 12 month fixed-term contract Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 27th January :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Two competency-based interviews with an exercise At Cancer Research UK, we exist to beat cancer. We are looking for a motivated Senior User Experience (UX) Designer to use their UX skills and expertise to support the delivery of work covering a range of products and initiatives across the organisation (depending on where there is the greatest organisational need and impact). Therefore, in this role, no day will be the same. As a Senior User Experience Designer, you will lead and support user research and experience design work across several initiatives, supporting junior members of the UX team, and liaising with leadership to understand the work that can have the greatest impact. This will involve working on strategically important external and internal facing products and services, sensitively navigating research and co-design, partnering with stakeholders across the organisation to design user-focused solutions, and identifying opportunities for UX to add value across upcoming initiatives. If you are an audience-focused Senior User Experience Designer/Researcher with a wealth of experience leading and delivering multiple projects within multidisciplinary product teams, we would love for you to apply. What will I be doing? Being part of a multi-disciplinary team as a UX expert, following the double diamond process through running research studies and designing innovative experiences to support Cancer Research UK's diverse audiences. Line managing 2-3 direct reports and playing a key role in mentoring, coaching, and supporting more junior UX design team members across the UX team Supporting the development of medium to long-term UX strategy and driving its delivery through collaborative design leadership. Identifying opportunities in the UX capability to help develop Cancer Research UK's UX maturity across the organisation. Seeking out opportunities to lead and/or contribute to projects, products and initiatives where UX skill sets could be beneficial. Applying your UX skills and expertise to support the delivery of work for Cancer Research UK. Acting as an influential UX specialist across the organisation by sharing knowledge and presenting work to peers, stakeholders and the broader organisation. Maintaining the forefront of new developments within design and other related topics to utilise or develop own skills or expertise in an ever-changing technology landscape. Identifying and seeking resolution of complex problems within the UX capability and exploring new ideas and opportunities. Engaging and influencing a diverse range of internal stakeholders to deliver user-centred solutions. Training, coaching, and upskilling team members and colleagues across the organisation in the tools and techniques of user-centred design. Acting as a day-to-day point of contact for UX-related enquiries. Representing Cancer Research UK's UX offering both internally and externally. Building relationships with key staff across the organisation to maintain effectiveness in the role. What skills will I need? Senior User Experience Designer and/or/Researcher with in-depth experience independently leading, delivering, and completing multiple UX projects simultaneously. Empathy- with a proven ability and awareness of navigating sensitive topics in research with a wide range of audiences Experience working with marginalised user groups or users within similar sensitivities would be advantageous (for example, healthcare and charities, etc.). Strong design skills covering key UX processes, including most of the following: User research, interviews, competitor analysis, persona/archetype creation, user journey mapping, running design workshops, design sprints, prototyping using Figma, usability testing (remote, in-person and Guerrilla), sSmoke tests, A/B testing and multivariant testing using Optimizely, analysing Hotjar or GA data, lean UX, accessibility and inclusive design, heuristic evaluations, contextual inquiry, survey writing, design system use. Ability to clearly communicate, present and articulate UX concepts, benefits of user research, your process, and design decisions to peers and stakeholders through innovative storytelling techniques. Agile methodologies with experience working within multi-disciplinary teams. Strong organisational, prioritisation, and planning skills with the ability to work independently and identify where your work has the biggest impact. Proven ability to build and manage strong stakeholder relationships across the organisation with a collaborative working style. Supportive team player who has operated within large design teams with varying levels of experience and diverse design skillsets. Continuous learning attitude and keeps up to date on new advancements in technology and UX ways of working. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional Information For more information about working with us please visit our website or contact us. For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.

Content Designers UK Wide - 1-2 days per month in an office £50,000 - £70,000 base salary SC Clearance eligibility required We're looking for an experienced Content Designer to join a Creative Design community, working on high-impact UK Government digital services. In this role, you'll shape clear, inclusive and user-centred content across complex services, ensuring it meets both user needs and GDS standards. You'll work as part of multidisciplinary Agile teams, collaborating closely with user researchers, designers, developers and stakeholders to deliver services that genuinely work for people. What you'll be doing: Designing clear, concise, user-centred content from discovery through to live services Creating content for government and public sector services, aligned to the GOV.UK Service Standard Working closely with user researchers and design colleagues to understand and respond to user needs Collaborating with service and interaction designers to ensure content is seamlessly integrated into end-to-end journeys Using data and insight to inform and iterate content decisions Designing accessible and inclusive services across digital and offline channels Participating fully in Agile ceremonies, sprint planning and iterative delivery Engaging confidently with stakeholders to gather requirements, present content solutions and incorporate feedback Developing and maintaining content strategies aligned to user and project goals Representing and defending content design decisions at key assurance and governance stages What we're looking for: Essential: Demonstrable experience as a Content Designer on complex, user-centred design projects Experience designing content for government or public services Strong knowledge of the GOV.UK Service Standard Proven ability to produce clear, user-focused content across channels Experience designing for accessibility and inclusion Strong collaboration skills within multidisciplinary Agile teams Desirable: Experience leading design sessions and facilitating collaboration Prototyping and iterative design experience Understanding of the strategic context of content within services Experience working across other sectors Multi-disciplinary design skill set Active SC clearance RSG Plc is acting as an Employment Agency in relation to this vacancy.

We're looking for an urgent User Researcher with active SC clearance to support a high-profile UK government digital programme. Contract details Duration: 6 months Rate: £550 - £600 per day (Inside IR35) Location: Remote Interview process: 1 stage Clearance: Active SC essential The role You'll lead accessibility-focused user research across digital and non-digital touchpoints, ensuring services meet the Service Standard and support users with access needs. Key responsibilities include: Reviewing existing user research to identify accessibility gaps and service risks Mapping user touchpoints across channels , with a focus on accessibility and assisted digital support Identifying and analysing user journeys , highlighting gaps impacting users with access needs Defining and running user research methods prioritising accessibility Creating and delivering a user research plan aligned to accessibility standards Designing and conducting research with users with disabilities , including those affected by cognitive load Researching accessibility across digital and non-digital services Embedding research insight by working closely with multidisciplinary teams throughout the research life cycle What we're looking for Strong public sector user research experience Proven expertise in accessibility-led research (WCAG, inclusive design) Experience working with users with disabilities and complex access needs Ability to engage and influence multidisciplinary teams Active SC clearance

User Researcher - GDS/Public sector experience - Remote - 1/2 a month to office (London/Newcastle/Portsmouth/Manchester) - £364 Skills/experience - GOVERNMENT PROJECT Extensive practical experience of qualitative research methodologies, in terms of design, execution and analysis Experience of working within an agile project environment, and maintaining effective performance in difficult and challenging circumstances: Practical experience of quantitative research methodologies An understanding of service design, visual design, Front End development and agile methodologies. Proven experience of gathering user requirements for web based services. Proven experience of managing, executing and analysing usability test and research sessions. Proven experience of working in an agile development environment with User Experience teams, designers and developers to create new digital products and services. Experience of audience modelling and developing design personas. An in- depth understanding of the available research methodologies. Desirable Degree in HCI/Usability/Cognitive Psychology/Market Research or related field. Experience across web content, tools and transactional services, especially those with complex user journeys. Experience within a research and digital environment Role Lead on research projects, working with a wider team of Designers, Analysts and Developers to help define and deliver the best methodology to address the specific needs in producing a responsive digital service Familiarise yourself with the project's user research work to date and devise a strategy for moving the work forward Plan, design and conduct user research sessions on a regular basis, testing both high-level concepts, and aspects of the service as it is designed and developed, and developing and maintaining a picture of the users Collaboratively analyse the findings of user research to identify common themes and points of user contention and provide actionable recommendations to the relevant team members. Apply knowledge in human factors, ethnography, and the user-centred design process to product and service design in an iterative development environment Use findings of user data to work closely with designers and analysts to iterate the developing service Thrive working in an agile environment, using your own creativity, resourcefulness and initiative to maximise the quality of user research and its impact on the service development Be visible within the team and be able to engage, build trust and energise a team culture that is responsive to the findings of user research.

Job Title: User Researcher Rate: £550 - £600 Inside Duration: 6 months Location: Remote Clearance: Active SC Stages: 1 Stage Review existing user research and identify accessibility gaps in the service and points where the existing service risks not meeting the Service Standard Identify user touchpoints across channels, focusing on accessibility and assisted digital support Identify different user journeys from research and highlight gaps affecting people with access needs. Define user research methods to address these journeys, prioritising accessibility and assisted digital support. Create a user research plan to address accessibility standards and people with access needs, focusing on online and offline parts of the service Design research focusing on users with disabilities, (especially, but not limited to, those affected by demanding cognitive loads). Run user research, following the planned approach. Research accessibility across touchpoints, digital and non-digital. Work with, involve, and immerse the team in the research process life cycle so that knowledge of the research is Embedded within the organisation.

Lead User Researcher 6-Month Contract - Inside IR35 London based - hybrid working - 3 days a week office based Banking sector - must have previous banking experience We are seeking an experienced and proactive User Researcher to join our team at mid-senior level. The ideal candidate will bring proven experience working in a design-led environment, with a strong understanding of design processes, ways of working, and how research can best support designers and cross-functional teams in their decision making. Key Responsibilities: Lead and deliver end-to-end research across multiple initiatives, balancing priorities with efficiency. Plan, conduct, and analyse usability testing (moderated and unmoderated), as well as other qualitative and quantitative methods. Collaborate closely with designers and design teams, ensuring research directly informs and shapes the design process. to influence business and design decisions. Promote and apply of User Research best practices across the organization to ensure evidence-based insights underpin strategic, design, and operational decisions and drive stakeholder engagement, clearly communicating insights and recommendations Confidently challenge assumptions and the status quo, ensuring user-centered thinking is embedded in both strategy and design delivery. Engage in strategic conversations with the business and design leadership to shape direction and product outcomes. Operate fully independently, from scoping to delivery, with accountability for research quality and impact. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

I'm working with a consultancy who have multiple User researcher short-term / part-time roles open at the moment. Mix of inside & outside IR35 Fully remote Projects are 2-8 weeks (depending on project) 350 per day Research projects, mainly 1-1 interviews and usability testing Sectors - financial services, education, travel and retail Looking for individuals who can work solo & are great communicators with stakeholders

Job Title: User Researcher Location: Remote with office work 1-2 a month in London or Manchester or Newcastle or Portsmouth Salary/Rate: 363 a day inside ir35 We are looking for an outstanding Senior User Researcher who can make a positive impact, and who wants to contribute to the most demanding and exciting new digital service for the UK government. Let's be clear about the impact of your work - better digital services in government will change the face of public services and have the potential to dramatically transform the future of millions of people. You have a strong research background, with experience in the full range of user research and design methods and the ability to translate research findings into actionable recommendations and be ready to quickly get to work in an agile multidisciplinary team at HMRC. You'll be the kind of person who draws value in problem-solving and the opportunity to deliver innovative technology that carries real value for users. You will draw value from collaboration with others, actively seeking input from colleagues and valuing a multidisciplinary team. You will be passionate about the value of integrating user insights into the design process of a service, channelling your energy and enthusiasm to ensure that quality user research is both carried out and delivered effectively into the design process and final service. 2. Key Responsibilities - list what the person will be doing on a day to day basis: Lead on research projects, working with a wider team of Designers, Analysts and Developers to help define and deliver the best methodology to address the specific needs in producing a responsive digital service Familiarise yourself with the project's user research work to date and devise a strategy for moving the work forward Plan, design and conduct user research sessions on a regular basis, testing both high-level concepts, and aspects of the service as it is designed and developed, and developing and maintaining a picture of the users Collaboratively analyse the findings of user research to identify common themes and points of user contention and provide actionable recommendations to the relevant team members. Apply knowledge in human factors, ethnography, and the user-centred design process to product and service design in an iterative development environment Use findings of user data to work closely with designers and analysts to iterate the developing service Thrive working in an agile environment, using your own creativity, resourcefulness and initiative to maximise the quality of user research and its impact on the service development Be visible within the team and be able to engage, build trust and energise a team culture that is responsive to the findings of user research. Essential Skills Extensive practical experience of qualitative research methodologies, in terms of design, execution and analysis Experience of working within an agile project environment, and maintaining effective performance in difficult and challenging circumstances: Practical experience of quantitative research methodologies An understanding of service design, visual design, frontend development and agile methodologies. Proven experience of gathering user requirements for web based services. Proven experience of managing, executing and analysing usability test and research sessions. Proven experience of working in an agile development environment with User Experience teams, designers and developers to create new digital products and services. Experience of audience modelling and developing design personas. An in- depth understanding of the available research methodologies. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.

Senior Delivery Manager - Agile Delivery - Digital Services - Remote with travel to Newcastle - 500 - 600 per day OUTSIDE IR35 - GDS Expertise - high profile Public Sector contract Overview: As a Senior Delivery Manager (DM) , you will be accountable for the successful end-to-end delivery of complex digital products and services within a cross-functional Agile delivery team. Operating as a senior leader across multiple scrums, you will drive high performance in multidisciplinary teams, foster a culture of continuous improvement, and ensure alignment between business goals, user needs, and technical delivery. You will work at any stage of the product lifecycle, from discovery through to live service operations, across large-scale digital transformation initiatives in line with Government Digital Service (GDS) standards. This is a client-facing role requiring presence on-site for a minimum of two days per week. You will collaborate closely with client stakeholders, product managers, technical leads, business analysts, user researchers, and design professionals to ensure effective delivery and stakeholder engagement. Reporting into the overall program manager. Key Responsibilities: Agile Delivery Leadership: Facilitate and lead all Agile ceremonies (e.g. daily stand-ups, sprint planning, backlog refinement, sprint reviews, retrospectives, show and tells). Ensure ceremonies are inclusive, purposeful, and outcome driven. Team Performance and Culture: Build and maintain high-performing, motivated teams. Foster a safe, collaborative, and user-centred delivery environment. Actively coach team members in Agile and Lean practices, supporting their continuous development and psychological safety. Stakeholder Management: Act as a conduit between technical and non-technical stakeholders. Manage expectations, lead conversations around delivery risks and priorities, and ensure consistent and transparent communication. Delivery Planning and Reporting: Create and manage iterative delivery plans based on empirical data. Track and report on key Agile metrics (burn-up, burn-down, velocity) and provide actionable insights to improve team performance and delivery predictability. Dependency and Risk Management: Identify, track, and manage internal and external dependencies. Actively address blockers and impediments, escalating where necessary and ensuring delivery momentum is sustained. Service and User-Centric Approach: Champion user-centred design (UCD) practices by involving the development team in user research activities (e.g. as observers during sessions) and incorporating findings into the backlog. Ensure research outputs are documented, communicated, and acted upon. Governance and Operational Support: Collaborate with the PMO on timesheet verification, onboarding of new team members, and ensuring accurate and timely invoicing. Maintain delivery artefacts including JIRA boards and Confluence documentation to reflect real-time team activity and plans. Essential Skills & Experience: Agile and Lean Practices: Demonstrates deep experience in applying Agile methodologies (Scrum, Kanban, SAFe, etc.) and Lean principles. Able to assess and adapt delivery practices to suit the context, promoting continuous improvement and empirical delivery. Cross-Functional Communication: Able to bridge the gap between technical and non-technical stakeholders. Skilled in facilitating complex conversations, resolving conflict, and managing diverse senior stakeholder expectations. Maintaining Delivery Momentum: Experienced in managing flow, tracking progress, and identifying and removing delivery impediments. Uses data to inform team decision-making and improve forecasting. Process Improvement: Capable of challenging and improving existing processes, streamlining ways of working, and helping organisations adapt and scale Agile practices effectively. Planning and Prioritisation: Uses evidence and insight to plan, prioritise, and sequence work effectively. Manages complex interdependencies and maintains confidence in delivery progress across volatile environments. Team Dynamics and Collaboration: Demonstrates strong servant leadership and team-building skills. Creates psychologically safe environments, enables autonomy, and facilitates optimal team composition and performance. GDS experience (Discovery, Alpha, Beta, Live phases) Desirable Qualifications & Experience: SAFe, (url removed), or similar Agile certification Experience working within central government or public sector digital programmes Strong knowledge of JIRA, Confluence, and delivery analytics tools Senior Delivery Manager - Agile Delivery - Digital Services - Remote with travel to Newcastle - 500 - 600 per day OUTSIDE IR35 - GDS Expertise - high profile Public Sector contract Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on (url removed) and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Product Designer to join our team. This role is offered on a hybrid basis, working 1 day a week in either Manchester or Milton Keynes (depending on your location). As a Senior Product Designer, you'll lead the way in shaping our mobile app experience, ensuring it is user centric, visually compelling, and aligned with our wider business goals. A key part of your role will involve close collaboration with our Digital Product Managers, Digital Product Owners, and User Researchers-co creating solutions, validating concepts, aligning on priorities, and translating business and customer needs into intuitive, high impact design outcomes. If you bring a strong design perspective and know how to balance creativity with customer expectations, then we'd love to hear from you Success in this role looks like: proven experience designing for omnichannel or cross platform experiences spanning mobile, web, and other digital touchpoints, along with strong capability in conducting A/B testing and using analytics to inform iterative design improvements. They will also bring solid knowledge of CRO principles and hands on experience implementing experiments to optimise user journeys and drive measurable performance outcomes. Extensive experience working within Agile cross-functional teams, particularly alongside Product Owners and Digital Product Managers. Lead end-to-end design for key mobile app initiatives, from discovery and ideation to final UI design and handoff. Work together with engineers to ensure the feasibility and fidelity of implementation. What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!

Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Product Designer to join our team. This role is offered on a hybrid basis, working 1 day a week in either Manchester or Milton Keynes (depending on your location). As a Senior Product Designer, you'll lead the way in shaping our mobile app experience, ensuring it is user centric, visually compelling, and aligned with our wider business goals. A key part of your role will involve close collaboration with our Digital Product Managers, Digital Product Owners, and User Researchers-co creating solutions, validating concepts, aligning on priorities, and translating business and customer needs into intuitive, high impact design outcomes. If you bring a strong design perspective and know how to balance creativity with customer expectations, then we'd love to hear from you Success in this role looks like: proven experience designing for omnichannel or cross platform experiences spanning mobile, web, and other digital touchpoints, along with strong capability in conducting A/B testing and using analytics to inform iterative design improvements. They will also bring solid knowledge of CRO principles and hands on experience implementing experiments to optimise user journeys and drive measurable performance outcomes. Extensive experience working within Agile cross-functional teams, particularly alongside Product Owners and Digital Product Managers. Lead end-to-end design for key mobile app initiatives, from discovery and ideation to final UI design and handoff. Work together with engineers to ensure the feasibility and fidelity of implementation. What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!

Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Product Designer to join our team. This role is offered on a hybrid basis, working 1 day a week in either Manchester or Milton Keynes (depending on your location). As a Senior Product Designer, you'll lead the way in shaping our mobile app experience, ensuring it is user centric, visually compelling, and aligned with our wider business goals. A key part of your role will involve close collaboration with our Digital Product Managers, Digital Product Owners, and User Researchers-co creating solutions, validating concepts, aligning on priorities, and translating business and customer needs into intuitive, high impact design outcomes. If you bring a strong design perspective and know how to balance creativity with customer expectations, then we'd love to hear from you Success in this role looks like: proven experience designing for omnichannel or cross platform experiences spanning mobile, web, and other digital touchpoints, along with strong capability in conducting A/B testing and using analytics to inform iterative design improvements. They will also bring solid knowledge of CRO principles and hands on experience implementing experiments to optimise user journeys and drive measurable performance outcomes. Extensive experience working within Agile cross-functional teams, particularly alongside Product Owners and Digital Product Managers. Lead end-to-end design for key mobile app initiatives, from discovery and ideation to final UI design and handoff. Work together with engineers to ensure the feasibility and fidelity of implementation. What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!

Digital Product Specialist Location: Birmingham, Bristol, Hayes, Leeds, Newcastle-upon-Tyne, Nottingham, Swansea Salary: £35,663 per annum Vacancy Type: Permanent Apply before 11:55 pm on Monday 26th January 2026 Job summary Are you someone who is happy to communicate with others? Do you have experience of product development and the associated software delivery? Can you demonstrate a good understanding of user needs? If so, we d love to hear from you! Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description As a Digital Product Specialist, you will be responsible for the delivery and continuous improvement of the Commercial Vehicle Service (CVS) digital products, by providing direction to a multidisciplinary delivery team on delegated authority from the CVS Digital Product Manager. The Digital Product Specialist is a key role within the CVS Team to ensure that all elements of the digital service meet customer, stakeholder and DVSA needs. To do this, the post holder is required to provide a high level of product knowledge and technical expertise to ensure the products meet a balance of policy and customer requirements. The post holder will also bring business expertise into the team. The role is part of the wider Vehicle Testing service team but will frequently work on a day-to-day basis as a Product Specialist in a multi-disciplined scrum team, to deliver excellent digital products and operational services for vehicle testing. You will help your team build things in the right order by prioritising product backlog items. The post holder will do this by fully understanding the customer/end-user requirements along with business processes governing the product to enable the delivery of an effective, efficient, and enviable service. You will be responsible for engaging with stakeholders and users to ensure they are clear on the benefits of the product and that their feedback is being used to inform ongoing improvements. Your responsibilities will include, but aren t limited to: Analyse product data and information to highlight the benefits of product changes by outlining costs, benefits, risks and potential responses to each, seeking input from key stakeholders to inform decision making and help build. Using this information to present robust recommendations, proposals and options papers for the Digital Product Manager and Head of CVS Digital. Ensure clear articulation of what is required from operational delivery and digital delivery teams which will include setting technical standards, quality expectations, test procedures and policies and service levels. Work with User Researchers to ensure excellent understanding of user requirements so that well informed product development and improvement decisions can be made. This will include analysing and interpreting information on customers/end users. Demonstrate leadership by providing guidance to staff to support the delivery of Manage and engage with honesty and integrity, and upholding the reputation of the Agency, Department and Civil Service. Integrate with the ways of working of multidisciplinary scrum team within sprint cycles. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification To succeed in this role, you have practical knowledge of the products and capabilities required for the Vehicle Testing Service, this will include a knowledge of related policies and processes. Additionally, you have knowledge of the legislation that governs Vehicle Testing. You have an understanding of the user needs for the service and products. You have experience of setting standards and producing supporting instructions, materials and guidance for operational teams. We will look to you to share your understanding of business change processes and procedures. Your experience and understanding of product development and associated software delivery will aid your success in this role. If not already held, the successful applicant will need to demonstrate a willingness to work towards the following qualifications when in post; Agile Awareness Training and Agile qualification in Product Management/Ownership. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.

Digital Product Specialist Location: Birmingham, Bristol, Hayes, Leeds, Newcastle-upon-Tyne, Nottingham, Swansea Salary: £35,663 per annum Vacancy Type: Permanent Apply before 11:55 pm on Monday 26th January 2026 Job summary Are you someone who is happy to communicate with others? Do you have experience of product development and the associated software delivery? Can you demonstrate a good understanding of user needs? If so, we d love to hear from you! Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description As a Digital Product Specialist, you will be responsible for the delivery and continuous improvement of the Commercial Vehicle Service (CVS) digital products, by providing direction to a multidisciplinary delivery team on delegated authority from the CVS Digital Product Manager. The Digital Product Specialist is a key role within the CVS Team to ensure that all elements of the digital service meet customer, stakeholder and DVSA needs. To do this, the post holder is required to provide a high level of product knowledge and technical expertise to ensure the products meet a balance of policy and customer requirements. The post holder will also bring business expertise into the team. The role is part of the wider Vehicle Testing service team but will frequently work on a day-to-day basis as a Product Specialist in a multi-disciplined scrum team, to deliver excellent digital products and operational services for vehicle testing. You will help your team build things in the right order by prioritising product backlog items. The post holder will do this by fully understanding the customer/end-user requirements along with business processes governing the product to enable the delivery of an effective, efficient, and enviable service. You will be responsible for engaging with stakeholders and users to ensure they are clear on the benefits of the product and that their feedback is being used to inform ongoing improvements. Your responsibilities will include, but aren t limited to: Analyse product data and information to highlight the benefits of product changes by outlining costs, benefits, risks and potential responses to each, seeking input from key stakeholders to inform decision making and help build. Using this information to present robust recommendations, proposals and options papers for the Digital Product Manager and Head of CVS Digital. Ensure clear articulation of what is required from operational delivery and digital delivery teams which will include setting technical standards, quality expectations, test procedures and policies and service levels. Work with User Researchers to ensure excellent understanding of user requirements so that well informed product development and improvement decisions can be made. This will include analysing and interpreting information on customers/end users. Demonstrate leadership by providing guidance to staff to support the delivery of Manage and engage with honesty and integrity, and upholding the reputation of the Agency, Department and Civil Service. Integrate with the ways of working of multidisciplinary scrum team within sprint cycles. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification To succeed in this role, you have practical knowledge of the products and capabilities required for the Vehicle Testing Service, this will include a knowledge of related policies and processes. Additionally, you have knowledge of the legislation that governs Vehicle Testing. You have an understanding of the user needs for the service and products. You have experience of setting standards and producing supporting instructions, materials and guidance for operational teams. We will look to you to share your understanding of business change processes and procedures. Your experience and understanding of product development and associated software delivery will aid your success in this role. If not already held, the successful applicant will need to demonstrate a willingness to work towards the following qualifications when in post; Agile Awareness Training and Agile qualification in Product Management/Ownership. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.

Digital Product Specialist Location: Birmingham, Bristol, Hayes, Leeds, Newcastle-upon-Tyne, Nottingham, Swansea Salary: £35,663 per annum Vacancy Type: Permanent Apply before 11:55 pm on Monday 26th January 2026 Job summary Are you someone who is happy to communicate with others? Do you have experience of product development and the associated software delivery? Can you demonstrate a good understanding of user needs? If so, we d love to hear from you! Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description As a Digital Product Specialist, you will be responsible for the delivery and continuous improvement of the Commercial Vehicle Service (CVS) digital products, by providing direction to a multidisciplinary delivery team on delegated authority from the CVS Digital Product Manager. The Digital Product Specialist is a key role within the CVS Team to ensure that all elements of the digital service meet customer, stakeholder and DVSA needs. To do this, the post holder is required to provide a high level of product knowledge and technical expertise to ensure the products meet a balance of policy and customer requirements. The post holder will also bring business expertise into the team. The role is part of the wider Vehicle Testing service team but will frequently work on a day-to-day basis as a Product Specialist in a multi-disciplined scrum team, to deliver excellent digital products and operational services for vehicle testing. You will help your team build things in the right order by prioritising product backlog items. The post holder will do this by fully understanding the customer/end-user requirements along with business processes governing the product to enable the delivery of an effective, efficient, and enviable service. You will be responsible for engaging with stakeholders and users to ensure they are clear on the benefits of the product and that their feedback is being used to inform ongoing improvements. Your responsibilities will include, but aren t limited to: Analyse product data and information to highlight the benefits of product changes by outlining costs, benefits, risks and potential responses to each, seeking input from key stakeholders to inform decision making and help build. Using this information to present robust recommendations, proposals and options papers for the Digital Product Manager and Head of CVS Digital. Ensure clear articulation of what is required from operational delivery and digital delivery teams which will include setting technical standards, quality expectations, test procedures and policies and service levels. Work with User Researchers to ensure excellent understanding of user requirements so that well informed product development and improvement decisions can be made. This will include analysing and interpreting information on customers/end users. Demonstrate leadership by providing guidance to staff to support the delivery of Manage and engage with honesty and integrity, and upholding the reputation of the Agency, Department and Civil Service. Integrate with the ways of working of multidisciplinary scrum team within sprint cycles. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification To succeed in this role, you have practical knowledge of the products and capabilities required for the Vehicle Testing Service, this will include a knowledge of related policies and processes. Additionally, you have knowledge of the legislation that governs Vehicle Testing. You have an understanding of the user needs for the service and products. You have experience of setting standards and producing supporting instructions, materials and guidance for operational teams. We will look to you to share your understanding of business change processes and procedures. Your experience and understanding of product development and associated software delivery will aid your success in this role. If not already held, the successful applicant will need to demonstrate a willingness to work towards the following qualifications when in post; Agile Awareness Training and Agile qualification in Product Management/Ownership. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.

User Researcher Duration: 3 months initially (may extend) Rate: 550 per day IR35: In scope Location: Fully remote To provide user research to support the development and adoption of a Government's approach. The role focusses on generating credible, decision-relevant insight to inform a live service demonstrator, service team model, and supporting engagement activity.Outputs must be practical, proportionate, and directly usable by service designers, analysts, and senior leaders.A need to understand services in a measured and understandable way. End-To-End Services understanding from a User and Case Study perspective. Supporting Services and re-design. Incident Management and Case Study Management. Required: Case study analysis Plan and conduct targeted user research Identify and prioritise user groups based on service impact, risk, and delivery needs Gather insight on user needs, behaviours, pain points, and workarounds within live services Synthesise findings into clear, structured inputs for service maps and service blueprints Work closely with the Service Designer and Business Analyst to ensure insight is grounded in service reality. Supporting Service Maturity and Adoption Contribute user evidence to an early view of service maturity Identify themes that help explain service outcomes and constraints from a user perspective. Provide user insight to underpin a clear and credible narrative for leaders and directorates Support briefings and engagement activity with evidence-based findings Demonstrable experience conducting user research in live service or operational contexts Strong qualitative research skills, including planning and running interviews and synthesising findings Proven ability to prioritise research questions and activity based on impact, risk, and delivery needs Experience translating user insight into clear, usable outputs that inform service design and decision-making USER RESEARCH, USER RESEARCHER, USER-CENTRED DESIGN, HUMAN-CENTRED RESEARCH, QUALITATIVE & QUANTITATIVE ANALYSIS, CASE STUDY, UX RESEARCH, DESIGN THINKING, AGILE & LEAN UX, JOURNEY MAPPING, STORYTELLING, GOVERNMENT, PUBLIC SECTOR Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We're looking for an experienced Interaction Designer to join a public sector project . This is a fantastic opportunity to work on user-centered design initiatives that make a real impact. Key Details: Contract Length: 12 months - £540 to £600 (Inside) Clearance: Active SC clearance required Location: Remote Start Date: ASAP IR35: Inside Responsibilities: Design intuitive and accessible user interfaces aligned with GDS standards Collaborate with UX researchers, service designers, and developers Create prototypes and wireframes to improve user journeys Ensure designs meet accessibility and usability best practices Essential Skills: Strong experience in interaction design within government or public sector Familiarity with GDS principles and accessibility guidelines Proficiency in tools like Figma, Sketch, or similar Excellent stakeholder communication skills If you have active SC clearance and a passion for designing seamless user experiences, we'd love to hear from you!