15 jobs found

Technology Portfolio PMO International Banking Group Contract to 28/08/26 + Temp to Perm or Renewals Fully Onsite in London 454pd Umbrella Rate As the Tech Portfolio PMO within the EMEA entity of a global banking group, you will sit at the heart of a major Technology change portfolio, supporting senior technology and change leaders to plan, control and report on substantial annual investment (c. 20m) across Compliance and Financial Crime projects , with exposure to other portfolios as needed. You'll be part of a small, collaborative PMO function where your ideas on continuous improvement, governance and tooling will be heard and adopted. Skills We're Looking For 5+ years delivering executive financial reporting and project accounting in PPM tools - advanced user of Planview (or similar) for data extraction, manipulation, and status verification. Deep accounting knowledge: project cost codes, budget structuring, forecast accuracy and Oracle Financials (or equivalent) for month-end closes. Advanced Excel (complex formulae for financial MI) + expert MS Office ( PowerPoint decks, Word, Visio), and SharePoint for artefact production. Waterfall governance experience: RAID classification, change/baseline control, stage-gates, and lifecycle enforcement in financial services. PRINCE2 Foundation (or PMI/APM equivalent) Numerical precision under pressure, with stakeholder confidence to challenge seniors on finances/risks Proactive ownership of tools/processes in a matrixed, global bank setup. Desirable: PowerBI; exposure to Compliance and Financial Crime in Banking What You'll Be Doing Aggregate Planview data for monthly portfolio packs: fortnightly status verification, RAID roll-ups , dashboards, milestones, and actuals vs forecast across funding sources. Track financials in Oracle Financials : actuals/forecasts, invoice queries, contingency control. Assure deliverables via SharePoint: review lifecycle compliance, schedule Central PMO gates, submit to committees. Coordinate planning: critical path, milestone grading, "what if" analysis, challenge PMs. Produce governance MI : minutes, actions, PowerPoint/Visio decks for seniors. Escalate risks + drive PMO improvements If you're a Planview expert with Oracle Financials experience, advanced Excel, RAID mastery and PRINCE2, this is your chance to sit at the heart of a 20m Tech Portfolio. Apply now for more details. This role requires a commitment to fully onsite working in London (near Moorgate Tube). This day rate contract opportunity is Inside IR35. The initial contract will run until 28/08/26 after which you can choose to go temp-to-perm, or renew your contract (either way there is ongoing work). The max day rate is 454.02 and this is the total we would pay your umbrella company. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Technology Portfolio PMO, Senior PMO Analyst, Portfolio PMO Analyst, IT Portfolio Management Officer, Technology Change PMO Specialist, Tech Portfolio PMO Lead, Portfolio Governance Analyst, Planview, Oracle Financials, Excel, PowerPoint, Waterfall, PRINCE2. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.

6 month contract - Inside IR35 Investment Banking 50% London office travel required Core accountabilities of role Business analysis Map existing workflows and systems for operational processes, including account maintenance lifecycle, cheque processing and general ledger reconciliations, in order to analyse and synthesize semi-complex activities. Gather operational requirements by liaising with cross-functional stakeholders. Perform reviews of regulatory requirement documentation in alignment with Legal & Compliancealongside operational SMEs. Project coordination Translate the findings from each investigation into clear, actionable change and/or improvement proposals - including benefits, risk assessments, and high-level implementation plans. Develop simple project plans (timelines, owners, deliverables) for initiatives. Maintain the plan against progress, raising issues or risks early to the relevant escalation point. Coordinate workstreams across Front Office, Operations, IT, Finance, Risk, Legal and Compliance, ensuring every stakeholder understands their role and the agreed timeline.Governance, reporting & communication Prepare and circulate governance packs, meeting minutes and action tracking logs for the Local Operations and CEP governance forums. Produce regular status reports for senior management, highlighting progress, emerging issues and any decisions required. Create concise, well-structured PowerPoint decks and written documents tailored to different audiences (executives, line managers, technical teams). AI & innovation support Review the current use of large language model tools within the Local Operations function, capture ideas for future AI enabled improvements and feed those into the broader transformation pipeline.Budget & cost allocation support Assist the Business Manager with the administration of the team's budget, ensuring spend is captured accurately and cost allocation reporting is up to date.Ad-hoc coordination Step in to coordinate cross departmental tasks or temporary initiatives as required, providing flexible organisational support to keep the wider team moving forward. Knowledge, Skills and Experience Operational banking knowledge - Understanding of banking processes (account opening, cheque handling, reconciliations) and the ability to map those processes against control requirements. Stakeholder liaison - proven experience engaging diverse internal teams (front office, operations, IT, finance, risk, legal) to gather detailed information, negotiate ownership and drive consensus. Regulatory insight - ability to read, interpret and translate regulatory texts (e.g., FSCS, PSD2, UKpayments rules) and translate these into practical operational controls. Project management capability - experience planning, tracking, and reporting on small to medium sizeprojects and change initiatives; familiarity with PM approaches is a plus. Analytical & problem-solving mindset - comfort working with semi complex situations, synthesising data from many sources and proposing pragmatic, improvement focused solutions, familiarity with process improvement methodology, e.g. lean six sigma, is an advantage. Communication excellence - strong written and verbal skills; ability to produce clear documentation and compelling presentations for senior audiences. Organisational agility - comfortable juggling several assignments at once, adapting quickly to shifting priorities and deadlines. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

What Are We Looking For? With our ongoing growth, an exciting opportunity has opened within the Finance Team for a Financial Systems Analyst to join our team in Cumbernauld or Edinburgh. Reporting to the Finance Director, you will take responsibility of enabling high-quality commercial decision-making through robust data, systems ownership, and insightful financial analysis. As an integral part of the Finance Team, the Financial Systems Analyst will lead the data and systems perspective within Commercial Finance, ensuring month-end reporting is accurate and timely, business plans are analytically robust, and finance systems and data structures are fit for purpose and continuously improved. Some of Your Key Duties Include: Lead the data and systems elements of the month-end process within Commercial Finance. Produce accurate, timely and insightful monthly reporting packs (revenue, margin, cost, KPIs). Ensure integrity and reconciliation of financial and operational data across systems. Deliver variance analysis against budget, forecast and prior year, highlighting risks and opportunities. Continuously improve automation and efficiency of reporting processes. Support the development of annual budgets, reforecasts and long-range plans from a data and modelling perspective. Build and maintain robust financial models to evaluate commercial opportunities and strategic initiatives. Provide scenario analysis and sensitivity modelling to support decision-making. Ensure planning tools and datasets are aligned with reporting structures and business requirements. Act as the systems and data lead within Commercial Finance. Own and develop finance data models, reporting structures, and system integrations. Translate commercial finance requirements into system and reporting solutions. Identify and drive process improvement initiatives across finance data flows. Provide analytical support to Commercial Finance Business Partners and senior stakeholders. Turn complex data into clear, actionable insights. Support pricing, contract evaluation and profitability analysis. Challenge assumptions using data-driven evidence. What Do You Need? Qualified / part-qualified accountant or equivalent commercial finance experience. Strong financial modelling and analytical skills. Advanced Excel skills; experience with financial modelling best practices. Experience with finance systems (e.g. ERP, planning tools, BI platforms). Strong data manipulation skills (e.g. Power BI, SQL, Power Query or similar). Experience supporting month-end and budgeting processes. Strong attention to detail and data accuracy. Ability to communicate complex analysis clearly to non-technical stakeholders. Full UK Driving Licence. Who Are We? RSE is a trusted clean water technology company, developing market-leading products and solutions for purifying drinking water, recycling wastewater, and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, you ll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. Hybrid Working (where applicable). A flexible career development path, with no restrictions on where your career can go. Private Healthcare (Personal). Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service. Holiday Buy / Sell Scheme. Company Pension Scheme. Cycle to Work. Discounted National Gym Membership. Professional Fees Paid. Employee Discount Platform. EV/Hybrid Car Lease Scheme. Access to our network of health professionals including mental health champions and Occupational Health Nurse. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now

What Are We Looking For? With our ongoing growth, an exciting opportunity has opened within the Finance Team for a Financial Systems Analyst to join our team in Cumbernauld or Edinburgh. Reporting to the Finance Director, you will take responsibility of enabling high-quality commercial decision-making through robust data, systems ownership, and insightful financial analysis. As an integral part of the Finance Team, the Financial Systems Analyst will lead the data and systems perspective within Commercial Finance, ensuring month-end reporting is accurate and timely, business plans are analytically robust, and finance systems and data structures are fit for purpose and continuously improved. Some of Your Key Duties Include: Lead the data and systems elements of the month-end process within Commercial Finance. Produce accurate, timely and insightful monthly reporting packs (revenue, margin, cost, KPIs). Ensure integrity and reconciliation of financial and operational data across systems. Deliver variance analysis against budget, forecast and prior year, highlighting risks and opportunities. Continuously improve automation and efficiency of reporting processes. Support the development of annual budgets, reforecasts and long-range plans from a data and modelling perspective. Build and maintain robust financial models to evaluate commercial opportunities and strategic initiatives. Provide scenario analysis and sensitivity modelling to support decision-making. Ensure planning tools and datasets are aligned with reporting structures and business requirements. Act as the systems and data lead within Commercial Finance. Own and develop finance data models, reporting structures, and system integrations. Translate commercial finance requirements into system and reporting solutions. Identify and drive process improvement initiatives across finance data flows. Provide analytical support to Commercial Finance Business Partners and senior stakeholders. Turn complex data into clear, actionable insights. Support pricing, contract evaluation and profitability analysis. Challenge assumptions using data-driven evidence. What Do You Need? Qualified / part-qualified accountant or equivalent commercial finance experience. Strong financial modelling and analytical skills. Advanced Excel skills; experience with financial modelling best practices. Experience with finance systems (e.g. ERP, planning tools, BI platforms). Strong data manipulation skills (e.g. Power BI, SQL, Power Query or similar). Experience supporting month-end and budgeting processes. Strong attention to detail and data accuracy. Ability to communicate complex analysis clearly to non-technical stakeholders. Full UK Driving Licence. Who Are We? RSE is a trusted clean water technology company, developing market-leading products and solutions for purifying drinking water, recycling wastewater, and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, you ll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. Hybrid Working (where applicable). A flexible career development path, with no restrictions on where your career can go. Private Healthcare (Personal). Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service. Holiday Buy / Sell Scheme. Company Pension Scheme. Cycle to Work. Discounted National Gym Membership. Professional Fees Paid. Employee Discount Platform. EV/Hybrid Car Lease Scheme. Access to our network of health professionals including mental health champions and Occupational Health Nurse. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now

Job Title: Technical Programme Manager Contract: Six months Location: London (Hybrid) The Technical Programme Manager (TPM) will be accountable for the end-to-end delivery of complex, cross-functional technology programmes that support the growth and transformation of our International business. This includes, but is not limited to, integrations with International Partners (owned businesses overseas, Franchise, Wholesale, and Marketplace partners), as well as broader strategic international initiatives that cut across multiple business and technology domains. The role is critical to providing strong delivery leadership, coordination, and governance across initiatives that span multiple teams, systems, markets, and third-party partners. The Technical Programme Manager will ensure programmes are clearly planned, effectively governed, and delivered in line with agreed scope, timelines, quality, and strategic outcomes. Working closely with Product Managers, Business Analysts, Architecture, Engineering, and international business stakeholders, the TPM will drive execution from early planning through to implementation, managing dependencies, risks, and trade-offs across a diverse portfolio of international initiatives. Key accountabilities and responsibilities Own the end-to-end delivery of complex international programmes, including partner integrations and wider strategic, cross-functional initiatives. Translate business strategy, product direction, and approved requirements into clear, executable delivery plans. Establish and maintain programme governance, delivery cadence, reporting, and decision-making forums. Coordinate delivery across multiple workstreams, teams, and geographies, ensuring alignment and momentum. Manage dependencies across Product, Architecture, Engineering, Test, Operations, and third-party partners. Work closely with Architecture and Engineering leads to ensure solutions are technically feasible, scalable, and aligned to enterprise standards. Partner with Business Analysts to ensure scope, requirements, and assumptions are clear, agreed, and effectively managed through delivery. Collaborate with Product Managers to manage prioritisation, sequencing, and delivery trade-offs in line with business value. Build and maintain integrated programme plans covering milestones, dependencies, risks, assumptions, and resource requirements. Proactively identify, manage, and escalate risks and issues, driving mitigation and resolution. Manage change impact by assessing and communicating the effect of scope, priority, or timeline changes. Coordinate delivery through build, test, and release phases, ensuring readiness for implementation and transition to operations. Provide clear, concise, and regular communication to senior stakeholders on progress, risks, and decisions required. Measure of Success Successful delivery of programmes to agreed scope, timelines, quality, and strategic outcomes. Predictable and transparent delivery plans and reporting. Effective management of risks, dependencies, and cross-team impacts. Strong stakeholder confidence in delivery leadership and governance. Smooth implementation and handover into live operations. Key skills Proven experience as a Technical Programme Manager, Senior Delivery Lead, or equivalent role in complex technology environments. Demonstrated experience delivering large-scale, cross-functional programmes across multiple teams and domains. Experience supporting international or multi-market initiatives. Strong understanding of technology delivery, system integrations, and platform-based architectures. Ability to work effectively with Product, Architecture, Engineering, and Business stakeholders. Strong planning, dependency management, risk management, and governance skills. Experience working with third-party vendors, partners, and system integrators. Confident decision-maker, able to balance scope, time, cost, quality, and strategic outcomes. Excellent communication and stakeholder management skills, including engagement at senior levels. Comfortable operating in agile, hybrid, or scaled delivery environment Key relationships and stakeholders Product Managers and Product teams Business Analysts Technology Architects Engineering and Platform teams Test and Quality Assurance teams International Business stakeholders Finance, Commercial, and Operations stakeholders Third-party partners, vendors, and system integrators Operational support and service teams

Cheshire Up to £50k Excellent benefits Hybrid Are you great with numbers, highly organised, and ready to make an impact in a global business? We re looking for a proactive PMO Analyst to join the Group PMO team of a leading international organisation. This newly created role is perfect for someone who enjoys working across finance and governance, with the chance to shape processes and improve project visibility at group level. What you ll be doing Tracking and reconciling project costs, ensuring accuracy of CAPEX vs OPEX allocations. Partnering with Finance on accruals, forecasts, and P&L reporting. Producing high-quality Steering Committee packs by pulling together data from multiple teams. Supporting project governance, frameworks, and stage gate documentation. Helping to improve and embed new processes across the PMO. What we re looking for Strong financial and analytical skills, with solid Excel knowledge (pivot tables, lookups, reporting). Experience in a PMO, finance analyst, or cost analyst role. Confidence working with stakeholders across Finance, Governance, and Project teams. Organised, detail-driven, and comfortable handling multiple priorities. Why join? Excellent benefits and progression opportunities. Hybrid working (2 3 days on-site). Chance to influence and improve cost/governance frameworks from the ground up. Exposure to senior leadership and group-wide projects, including opportunities to travel to their European head office. If you re looking for a role where numbers meet projects, and where you can make a real difference to how a global brand runs its initiatives, then we d love to hear from you. Please apply and I ll be in touch shortly (phone number removed); Our client is an equal opportunity employer they celebrate diversity and are committed to creating an inclusive environment for all employees. Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn t right for you, please still get in touch with us as we may have other roles which may suit you better. We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know. Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.

Job Introduction BBC Design and Engineering provides the foundations for broadcasting - we keep the BBC's services on-air 24 hours a day, seven days a week. That means everything from transmission for TV and radio - enabling us to reach 97% of adults in the UK every week including the cameras, mixing desks, email and business systems for our world-class programme makers and staff. It is this technology that connects our colleagues and our viewers to our content. To support the BBC now and in the future, our priorities are to make sure we're flexible, efficient and can take advantage of all the digital developments happening in broadcasting. Our objectives are to: Deliver agreed portfolio priorities to plan Delivery on our major projects Be a strategic partner with the rest of the BBC Make real the Design & Engineering Operating model Build the capability we need to deliver the Design & Engineering Vision This role sits within Corporate and Commercial in BBC Design and Engineering which sets the technology strategy and delivers and supports solutions to optimise running of all the BBC's business critical corporate functions including HR, Finance, Procurement, Legal and Workplace. The team incorporates a developing SAP Centre of Excellence working alongside business customers and external partners in a largely outsourced application management environment. We are looking for atalented, experienced and quality focused Senior SAP Project manager to join our team of product managers, programme and project managers, business analysts and solution architects to enable delivery of a challenging portfolio of projects including technical upgrades and introduction of new functionality. Role Responsibility Key responsibilities: End to end delivery of specific projects for the BBC Co-ordination and management of project team members to deliver to plan and with the right quality Working with and management of third parties to delivery successfully Management of all aspects of delivery including risks, issues, scope, cost and timeline Engagement and management of key stakeholders and customers Regular progress reporting Please refer to the Job Description for more information. Are you the right candidate? The ideal candidate should have the following skills and experience: Hands on functional experience with Finance, Procurement & Treasury SAP modules Strong and demonstrable experience of managing critical SAP oriented projects Experience with BPC (Business Planning and Consolidation) and BI applications (BW, BODS, BO) a plus An understanding of finance, procurement and treasury processes and reporting Experience in working with both internal and third party teams to deliver complex pieces of work A proven track record across all phases of the IT project delivery lifecycle Package Description Band: D Contract type: Perm - Full time Location:London or Cardiff We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here

Who you'll be working with: At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page Why this role? We are growing and expanding our Business operations presence having more than doubled our Consulting headcount in just over two years and are planning to do so again by 2025 - It is an exciting time to join the Invent family! The projects you will work on may be varied but will enable you to build up deep knowledge in your field. An overview of the role: Business Operations as a function is responsible for managing the financial and operation wellbeing of Business (capability) Units through long-term forecasting and short-term business analysis, using collaborative and innovative working practices to support the business in achieving its goals. As a Business Operations Analyst, you will act as a business partner to all levels within the business unit and work closely with the business leadership team to support the overall management of the Business Unit. This is done through acting as the centre of all information in the business, and using management information and insight to drive optimised decision-making by the Business Unit leadership team. This role is highly cross-functional, and you will work regularly and closely with the rest of the Business Operations, Offshore Teams, Finance, Resourcing, HR, Recruitment, Sales, other Units and occasionally with client accounts/projects. The Work No matter the project or customer, your work will have a meaningful impact on society, businesses, and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. What you will do Joining together multiple sources of information to form a coherent picture of the future financial and operational health of a business unit Presenting back to management level about your suggested actions to maximise business performance in the medium-term, and then onto C-suite level Presenting back to the Business Unit leadership team about your suggested actions to maximise business performance in the medium-term, and then to the Board as appropriate Management and control of internal costs Analysis of past financial and operational results and presenting of data in innovative ways to reinforce messaging Budget creation and management of the financial and operational performance of a Business Unit Support planning and execution of budget Support the INVENT GBL Exec and Sector / Capability Unit Leadership with operational and strategic issues to optimize resources use and profitability Manage and develop KPIs reporting for the Business Unit, monitoring and forecasting performance against budgeted KPI's, working with the leadership teams to ensure they are achieved Other ad-hoc reporting and activities as and when required by the Leadership team Why you? You likely already have some experience in an Operations / support role in the consulting industry and will be looking to move to an organisation and role that offers you the opportunity to further grow and develop your career utilising the following skills • Strong Senior Stakeholder Management experience • Experience with business and data analysis essential. • Experience of continuous process improvement is advantageous • Excel skills are essential - intermediate as a minimum • Knowledge of Power BI is advantageous • Strong attention to detail • Understanding of financial and operational drivers of a people business • A team player Diversity Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Work/Life Harmony We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. More information is at available at: CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. More information is at available at:

Tax, Technology and Transformation - Future Opportunities EY's specialist Tax, Technology and Transformation team are growing, with current opportunities for Tax professionals who can help to help drive the practice forward. We are looking to hire at all levels, from Advisors to Senior Manager. If you have a strong interest in TTT and the desire to lead the industry, we have opportunities to develop you, your skill set, and offer progress within your career. We are shaping the future of the Tax, Technology and Transformation industry too. Our focus on technology is bringing insight and support from world-class technology that makes work faster and smarter, delivering long-term value to our clients. Broken into two departments, TTT and EY's Hive we are looking for a variety of developers, designers, and technology candidates. EY's Hive have built a platform, leveraging the latest technology including AI, that has enjoyed strong internal and external adoption. With significant ongoing investment new features and functionalities are being added each month and we are well set to become the leading tech solution in the market, and you could be a part of this. The opportunity Tax departments today face more challenges than ever before. Against the backdrop of these, the challenges, the top issue on the minds of tax and finance directors, is how to operate efficient and effective tax departments. In our Tax Technology and Transformation team you'll get the opportunity to use and build upon your experience in strategy and process consulting; data management; implementation of tax IT systems and building tax requirements into ERPs and finance processes to help our clients manage the strategic as well as practical, everyday issues of operating and improving the performance of their tax departments. Your key responsibilities Develop tax technology plans with goals, build and deployment strategies and performance measurements for our clients Assist with creating and developing high-impact tools and materials to support the varied client work and assignments across TTT such as thought leadership, diagnostics, internal user guides and blueprints Support a variety of client projects, from working on tax operating model design to deploying the latest AI tools for client tax processes. Think commercially focusing on understanding client issues and pain points and assisting in developing cost-effective solutions across process, people, data and technology Review and record clients' processes, systems & pain points with a focus on spotting blockers, analysing root causes & advising on/ implementing solutions Reporting to the Hive's Delivery Manager, work with the scrum teams to help develop and build functionality efficiently and to a high quality. Demonstrate agile working practices, taking an active role in all stages of development Collaborate with and coach engineers, designers, analysts, and product managers to ensure that quality is integrated into every stage of the development process Facilitate agile ceremonies such sprint planning, reviews, and retrospectives Skills and attributes for success Ability to identify areas of risk, carry out effective reviews and know when to refer upwards Proven ability to create innovative solutions to help increase efficiencies Strong attention to detail Be enthusiastic, organised and driven to empower teams. Be adaptable, resilient and the ability to see outside of the process Proven experience of interest self-development and independent learning with technology Experience of presenting to clients and senior external stakeholders A good understanding of tax compliance & tax reporting Coding skills, SQL or knowledge of technology tools (MS Power Platforms, Alteryx or similar) To qualify for the role you must have You'll have one of the following qualifications: ATT / ACA / CA / CTA (or breadth of knowledge equivalent to CTA) dependent on role Relevant technology experience dependent on role i.e. ERP, SAP, Oracle Strong technical skills and keen to develop further What we look for Team player; ability to integrate with new teams quickly Outgoing with good relationship skills and the ability to deliver quality output Curious - you like to understand why things are done the way they are, and how they could be continuously improved Collaborative - you work well with others to develop a stronger outcome than achieved individually. You seize learning and knowledge sharing opportunities What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. You can read more here: If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. Please Note: Prior to finalising your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters! Who we are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. #LI-

Role Purpose: To lead the business preparation and implementation of assisted scheduling system Working with the BV IT team, the software vendor and key people within the business unit to construct a robust project plan. Accountable for ensuring effective implementation on time and within budget Main Duties and Responsibilities: Working with Bureau Veritas IT team, software vendors and relevant business unit stakeholders to manage the project to completion During Project Life Cycle stages (Analysis, Design, Testing, Training, Implementation):- Facilitate & Lead Workshops to ensure business priorities are being met and sharing relevant information to teams and leadership Update / create Process & Procedure Workflows Responsible for Project Documentation & Stakeholder Sign Off (Project Initiation Document, High level Scope Requirements, Detailed Scope Requirements, Project Definition Report, User Test Cases) Setting & Managing Project Milestones & Deliverables Governance & Management Reporting. Managing issues, risk & escalations within the Project Team (Internal Business, Internal Central ISM, and External 3rd Party Teams). Weekly Project Meeting & Reporting of Actions, Issues, Risks Budget management Provision of regular and timely reporting of project progress to project team and senior leadership to ensure project milestones are being met, status updates and risks. Planning mitigation against risk and providing solutions to ensure progress is not interrupted Responsible for overall project success, cost, quality, customer outcomes and feedback Maintains all required project status documentation, issue reporting, and financials. Analyses customer business process for improvement and incorporation into the application development To work independently and capable of sharing knowledge and practices within a team environment. Perform the job within the framework of the BV Quality Assurance System, the Code of Ethics and the BV Group policy Stakeholders Building relationships with Key business stakeholders (Bureau Veritas IT team at UK and Group level / Finance / Operational Teams / Software Vendors). Role model against core behaviours, BV values and code of ethics Experience & Skills Required Demonstrable experience in leading business critical software implementation projects, ideally with Salesforce products Minimum of 5+ years' experience in project management Minimum of 5+ years' experience as a Business Analyst. Governance and Stakeholder management. Proven experience in being able to prioritise and organise to tight deadlines. 3rd Party Solution Integrations. (Desirable) SafesForce Field services integration Good technical background with Prince 2 qualifications and an Agile approach Strong understanding of project scoping, definition of customer requirements and how best to communicate these internally and externally Ability to lead discussions, gain agreement and manage expectations of a diverse stakeholder group Experience in guiding organisations and teams through systems change management. Highly flexible approach Excellent problem-solving skills and a proactive, solution-oriented approach Highly organised with good time management and administration Effective communicator and influencer, both verbally and in writing to peers and senior managers Strong MS Excel and reporting skills along with ability to work effectively with data and KPI's Strong commercial awareness

Citi's technology team is growing at lightning speed, and we're looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe - we're changing the way people bank and how the world does business. Citi's technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi's unmatched globality and vast expertise. Success Profile As the world's most global bank, Citi gives you the tools to be a trailblazer. We're not just building technology, we're building the future of banking. With thousands of employees located around the globe, we are an international team encompassing a broad range of teams, roles, and cultures, and we invite you to come and join us! Creative Analytical Collaborative Productive Adaptable Relationship Expertise Glassdoor Reviews "Excellent technologists. Great vision of bringing the financial services industry into the 2020. Great place to work for work-life balance." Senior Applications Development Manager, New York, NY "Great Intern experience, great pay and solid opportunity to end up being a full time after the end of the internship program." Summer Technology Analyst "I had a great learning experience, good work environment and excellent coworkers. Had the opportunity to escalate my way to the highest position available in my area within 3 years" AVP Operations & Technology, San Juan PR "Globally diverse and technologically progressive" Director of Software Development, Warren NJ Responsibilities You're the brains behind our work. You're ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it's honing your skills or building your network, we know that success can't come without growth. Our programmes equip you with the knowledge and training you need to play a valuable role on your team, and establish a long-term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when. Citi's Enterprise Infrastructure Operations & Technology (EIO&T) group is looking for Analysts to join its rotational Analyst Program. The Full Time Analyst position is a two-year rotational program with a variety of different tracks available. The program starts with an initial intensive orientation where you will learn more about our business, strategy, and shared vision. As one of the principal players in the world's financial markets, Citi is involved in conducting millions of trading events every day. We have a responsibility to the financial regulators, our clients and ourselves to identify and prevent fraudulent, malicious or erroneous behaviour. Global Functions Technology is responsible for providing and delivering end-to-end design, application development, production support, as well as, infrastructure management to the Global Functions across Citi's lines of business and regions, which include Compliance, Finance, Risk, Human Resources, Control, Procurement & Payables, Legal, Internal Fraud, Global Public Affairs, Corporate Realty and General Services. Our global technology platforms capture and manage customer, market, transaction and accounting data, and we are the backbone for producing reporting for our managers, customers and regulators. Your time here will look something like this... During their two years in the program, analysts will build the necessary professional skills for future leadership positions by participating in two rotations, Analyst assignments change each year based on the business needs of each EIO&T group. Below are some examples of assignments: * Cyber Security data analysis * Data Protection analysis * Software Development (wide variety) * Product & Project Management * Private & Hybrid Cloud Design * Converting raw data into intelligence * Performing web and mobile application testing and scans * Identifying defects in online tools * Creating dashboards and scorecards to summarize data * Provide an overview of sourcing processes to senior level management * Automating analytical processes * Advanced Analytics projects * API Development & Integration * DevOps - Continuous Integration and Continuous Deployment We provide you with the knowledge and skills you need to succeed. Here at Citi, rotational programs are intended to help you build a broad skillset and accelerate your career growth by gaining exposure to more than one role. Our rotational program will help you discover the best fit for your skills and long-term career goals at Citi. Upon completion of the Program, top-performing Analysts are eligible for promotion. Analysts are hired into roles to perform jobs at the highest levels while continuously seeking ways to improve and innovate. Each analyst works in a highly collaborative environment to ensure that processes are implemented and utilized to facilitate peak operational functionality at Citi. Through ongoing professional and technical training and networking and mentoring opportunities, analysts build the necessary professional skills for future leadership positions within Citi O&T. EIO&T Analysts will join an intensive training program upon joining the firm, where they will receive in-depth education on a variety of these topics to learn the fundamentals of the Analyst role, as well as the nuances of Citi's culture. We want to hear from you if... * You pursuing a Bachelor's degree in any discipline * Preferred disciplines include: Computer Science, Engineering, another analytical or technical-related degree * You have an interest working in a high tech global technology environment and have a fundamental understanding of technologies, including by not limited to programing languages (C++, Java, etc.), application development, or basic concepts of relational databases. You are committed to personal growth and career development, and a desire to be successful in a team working environment * You are in your final year of university or have graduated and on track for a minimum 2:1 Who we think will be a great fit... Extensive work experience is not a requirement, but dedication to learning and a true passion for the business are vital. As industries all over the globe continue to restructure and grow, we are hiring professionals who have a global perspective on the future of banking, and want to make an impact on the corporate level. We value diversity and so do you. We'll also be looking for the following: * Commitment to personal growth and career development, a strong desire to learn, and success in team environments * Knowledge of the global or domestic business landscape (a plus but not required) * Strong communication, planning, and organizational skills * Analytical and quantitative skills * Unquestioned commitment to integrity and ethical decision-making * Collaborators who are quick to seek the help of colleagues and recognize the value of teamwork, support, and mutual assistance * Enthusiastic leaders * Innovators who can think creatively and beyond the limits of a position or process * A client focused mindset with a goal of providing continuous improvement Applications will close on the 15th October 2021. We will begin to review applications before the deadline and therefore encourage you to apply as soon as possible. Successful candidates will be offered a competitive salary. The role will be based at 33 Canada Square Canary Wharf - London, E14 5LB, United Kingdom. Citi is an Equal Opportunities Employer

Competitive Salary Our client requires a results driven reward data specialist to support the reward process delivery manager in delivering all reward processes covering senior management and all employees in an international organisation. The right candidate will have experience in a similar data management/analysis role and be able to deliver data management at the highest standard and bring quality to everything they do. Key duties of this role include:- Data Management Own and manage the requirement to capture employee data for the personal files and into the eReward system (personal / salary and bonus / benefits / LTIP / RTLs/ Social Security rates) Own and drive data accuracy by performing monthly data audits and cleansing activities Manage eReward system User Access and delivering of eReward training to HR Users UK Group Office population Produce contractual documentation, such as employment contracts, changes of terms & conditionals etc. Drive payroll and benefits administration efficiencies and liaise with internal and external providers on day 2 day/monthly issues and changes. UK Medical & Life Assurances Renewals Support end to end activity with Broker and Assurance Suppliers Bonus Plan Production & Data Management Produce and manage bonus plans and its financials and calculations (budget planning, accrual projections and bonus pay-outs) Payroll Analysis Analyse monthly changes and produce monthly payroll costing analysis for finance team Group Data Reporting & Analysis Manage and deliver all HR KPI reporting (monthly, quarterly, bi-annual) Produce the employment costings by Group Office population as part of annual budget cycle Produce monthly spend analysis reports vs budget Pay Review Activity and Market Data Analysis Support all process steps connected with the annual pay review activity Support Survey renewal selection, and complete data submissions and on-going participation in designated salary surveys Provide support in producing market analysis for specific roles to facilitate the development of pay structures and pay bands as appropriate. Reward Application & Content Provide support in the ongoing development and implementation of eReward system Maintain reward content on Group HR website, Employee welcome packs, on-boarding etc. To be considered for this role you must:- Be well educated to degree level or equivalent Have 2 + yearsâ experience in similar data management/analysis role. Have advanced Excel skills (VBA,SQL, Macros, Vlookup etc), good working knowledge of Word and Powerpoint Have a great attention to detail and are able to effectively balance speed and accuracy Be able to take pride in being responsible and taking ownership of your work; Be a strong team player who proactively supports & seeks to help the team as required Have good communication skills (verbal and written)

Purpose of the post: The ICT Database Support Analyst is responsible for the support, administration, maintenance and ongoing improvement of key databases and related services, ensuring that these services are efficient, effective, and meet defined and agreed service levels. MAIN ACTIVITIES AND RESPONSIBILITIES: 1. To undertake all necessary tasks required to support, maintain, administer and improve key business databases, including the provision of patches, upgrades and configuration changes required to ensure their integrity is maintained and that they are highly secure, available and fit for purpose. 2. To ensure that system/server back-ups and other underpinning infrastructure services are being effectively provided, working in collaboration with colleagues across the ICT Services Department. 3. To ensure that assigned incidents, service requests and problems assigned are resolved and completed in accordance with agreed service level targets. 4. To support, as required in the event of a major incident, the restoration of key business databases in accordance with agreed procedures. 5. To ensure that all ICT changes related to scope of the role are logged, approved and implemented in accordance with the ICT Change Management Policy and Process. 6. To provide informal training as required, including to ICT Services colleagues, in order to ensure they have knowledge and skills to deal with less complex user incidents and service requests. 7. To identify and implement agreed service improvements. 8. To ensure that standards and procedures for the effective support/maintenance of key business databases are developed, maintained and adhered to. 9. To provide appropriate documentation for key business databases, including details of the underlying infrastructure and configuration settings to ensure that these can be effectively supported, knowledge documents, and support plans/guides/FAQs . 10. To provide a point of escalation for the ICT Service Desk for any incidents and service requests relating to key business databases, which cannot be handled by the ICT Service Desk; either for reasons of complexity, skills/understanding or for periods when the ICT Service Desk does not have the capacity. 11. To proactively monitor key business databases, ensuring that they meet agreed availability, performance, capacity and response targets in accordance with varying business demand profile. This will include database analysis and tuning activities. 12. To provide application development and support staff with guidance and advice regarding the techniques to be used to ensure that availability and performance are met in relation to database components and/or interfaces. Page 2 of 3 V1.1 13. To liaise with suppliers, contractors and consultants as required in order to deliver services, ensuring their remit is clear and delivered to. 14. To liaise with the wider university through various forums, presenting papers and ideas and building relationships with key stakeholders & senior management 15. To ensure the costs of application support are minimised and new ways of reducing costs are constantly sought 16. To provide support for the development of new/changed ICT services and/or projects involving key business databases, and the transition of these into service operation. 17. To work with colleagues in ensuring timely & accurate statutory reporting and analysis of data from key corporate systems such as Student/Staff records and Finance. 18. To manage, log, track, and resolve service issues relating to scope of the role. 19. To update the ICT Services Risk Register with all risks relating to scope of the role. 20. To produce reports, dashboards and management information relating to the performance of key business databases.. 21. To build strong effective relationships with stakeholders ensuring that their needs and expectations are understood and managed, ensuring effectiveness and organisational confidence in the service delivered. 22. To deputise for the ICT Business Application Support Team Leader as and when required. 23. To perform other duties that may reasonably be required from time to time commensurate with the grade of this role. 24. To understand and be committed to Equal Opportunities. Communication and working relationships 1. Effective communications with the University Executive, Deans, Directors, Business Managers, Heads of Departments, and Academics. 2. Strong and proactive links with colleagues in Local Authorities, Universities, Police, NHS, Voluntary/Independent Sector, Statutory and other bodies. 3. Liaison with teaching, support staff, students, Trade Unions and other groups. 4. Represent the University externally. SELECTION CRITERIA: A. Educated to degree level or equivalent. B. Knowledge of ITIL V2/V3 basics, ITIL V3 Foundation Certificate preferred. C. Recognised qualification in Database Administration for an Enterprise Database Management System preferred. D. Knowledge and experience of using formal database management frameworks, methodologies and techniques. E. Experience of database management, support, administration, maintenance and ongoing improvement. F. Has highly specialised knowledge and experience of at least one Enterprise Database Management System (e.g. Oracle and/or MS-SQL) including backup/restore, availability management, performance tuning, query optimisation and capacity planning. Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy. Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds. Posting Time

Purpose of the post: The ICT Database Support Analyst is responsible for the support, administration, maintenance and ongoing improvement of key databases and related services, ensuring that these services are efficient, effective, and meet defined and agreed service levels. MAIN ACTIVITIES AND RESPONSIBILITIES: 1. To undertake all necessary tasks required to support, maintain, administer and improve key business databases, including the provision of patches, upgrades and configuration changes required to ensure their integrity is maintained and that they are highly secure, available and fit for purpose. 2. To ensure that system/server back-ups and other underpinning infrastructure services are being effectively provided, working in collaboration with colleagues across the ICT Services Department. 3. To ensure that assigned incidents, service requests and problems assigned are resolved and completed in accordance with agreed service level targets. 4. To support, as required in the event of a major incident, the restoration of key business databases in accordance with agreed procedures. 5. To ensure that all ICT changes related to scope of the role are logged, approved and implemented in accordance with the ICT Change Management Policy and Process. 6. To provide informal training as required, including to ICT Services colleagues, in order to ensure they have knowledge and skills to deal with less complex user incidents and service requests. 7. To identify and implement agreed service improvements. 8. To ensure that standards and procedures for the effective support/maintenance of key business databases are developed, maintained and adhered to. 9. To provide appropriate documentation for key business databases, including details of the underlying infrastructure and configuration settings to ensure that these can be effectively supported, knowledge documents, and support plans/guides/FAQs . 10. To provide a point of escalation for the ICT Service Desk for any incidents and service requests relating to key business databases, which cannot be handled by the ICT Service Desk; either for reasons of complexity, skills/understanding or for periods when the ICT Service Desk does not have the capacity. 11. To proactively monitor key business databases, ensuring that they meet agreed availability, performance, capacity and response targets in accordance with varying business demand profile. This will include database analysis and tuning activities. 12. To provide application development and support staff with guidance and advice regarding the techniques to be used to ensure that availability and performance are met in relation to database components and/or interfaces. Page 2 of 3 V1.1 13. To liaise with suppliers, contractors and consultants as required in order to deliver services, ensuring their remit is clear and delivered to. 14. To liaise with the wider university through various forums, presenting papers and ideas and building relationships with key stakeholders & senior management 15. To ensure the costs of application support are minimised and new ways of reducing costs are constantly sought 16. To provide support for the development of new/changed ICT services and/or projects involving key business databases, and the transition of these into service operation. 17. To work with colleagues in ensuring timely & accurate statutory reporting and analysis of data from key corporate systems such as Student/Staff records and Finance. 18. To manage, log, track, and resolve service issues relating to scope of the role. 19. To update the ICT Services Risk Register with all risks relating to scope of the role. 20. To produce reports, dashboards and management information relating to the performance of key business databases.. 21. To build strong effective relationships with stakeholders ensuring that their needs and expectations are understood and managed, ensuring effectiveness and organisational confidence in the service delivered. 22. To deputise for the ICT Business Application Support Team Leader as and when required. 23. To perform other duties that may reasonably be required from time to time commensurate with the grade of this role. 24. To understand and be committed to Equal Opportunities. Communication and working relationships 1. Effective communications with the University Executive, Deans, Directors, Business Managers, Heads of Departments, and Academics. 2. Strong and proactive links with colleagues in Local Authorities, Universities, Police, NHS, Voluntary/Independent Sector, Statutory and other bodies. 3. Liaison with teaching, support staff, students, Trade Unions and other groups. 4. Represent the University externally. SELECTION CRITERIA: A. Educated to degree level or equivalent. B. Knowledge of ITIL V2/V3 basics, ITIL V3 Foundation Certificate preferred. C. Recognised qualification in Database Administration for an Enterprise Database Management System preferred. D. Knowledge and experience of using formal database management frameworks, methodologies and techniques. E. Experience of database management, support, administration, maintenance and ongoing improvement. F. Has highly specialised knowledge and experience of at least one Enterprise Database Management System (e.g. Oracle and/or MS-SQL) including backup/restore, availability management, performance tuning, query optimisation and capacity planning. Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy. Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds. Posting Time