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project manager it transformation
Lead Technical Architect
Cardiff Metropolitan University Cardiff, UK
The advert:    Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change. As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness. Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs. As part of your role, you’ll Lead the technical architecture design including system integration, data models, security protocols, and infrastructure. Provide technical and strategic direction across systems within or integrated with the student records programme. Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations. Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions. Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.  What you’ll bring    With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.  You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support. In addition, you’ll bring Experience leading cross-functional teams or contributing to enterprise-wide IT strategies. Aptitude for problem-solving, with knowledge of problem-solving methodologies. Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels. Proven communication skills, with the ability to engage both technical and non-technical audiences.   Why join Cardiff Metropolitan University? We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development. We offer excellent benefits such as: Annual leave of 35 days, plus 12 bank holiday / concessionary days Membership of the Local Government Pension Scheme with generous monthly contributions. Excellent family friendly policies – take a look on our Policy Hub page. Opportunities to learn and develop your skills with access to library and digital services facilities. Excellent sports and fitness facilities with subsidised membership. Free family access to our independent specialist wellbeing support provider, Health Assured. Contact us    For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .   All applications must be submitted online.    The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
23/12/2025
Full time
The advert:    Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change. As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness. Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs. As part of your role, you’ll Lead the technical architecture design including system integration, data models, security protocols, and infrastructure. Provide technical and strategic direction across systems within or integrated with the student records programme. Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations. Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions. Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.  What you’ll bring    With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.  You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support. In addition, you’ll bring Experience leading cross-functional teams or contributing to enterprise-wide IT strategies. Aptitude for problem-solving, with knowledge of problem-solving methodologies. Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels. Proven communication skills, with the ability to engage both technical and non-technical audiences.   Why join Cardiff Metropolitan University? We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development. We offer excellent benefits such as: Annual leave of 35 days, plus 12 bank holiday / concessionary days Membership of the Local Government Pension Scheme with generous monthly contributions. Excellent family friendly policies – take a look on our Policy Hub page. Opportunities to learn and develop your skills with access to library and digital services facilities. Excellent sports and fitness facilities with subsidised membership. Free family access to our independent specialist wellbeing support provider, Health Assured. Contact us    For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .   All applications must be submitted online.    The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
Reigate and Banstead Borough Council
Digital Services and Systems Team Leader
Reigate and Banstead Borough Council Reigate, Surrey, UK
Job Title: Digital Services & Systems Team Leader Location of work: Town Hall, Reigate Salary: TS1 Pay scales £48075 to £62004 Basis: Permanent, Full time   Are you ready to make a real impact in shaping the digital future of local government? We’re seeking a proactive and innovative Digital Services & Systems Team Leader to join our ICT department. This is a hands-on team leader role, ideal for a self-starter who thrives on driving digital transformation and operational excellence.   About the Role As the Digital Services & Systems Team Leader, you will: Lead a team of three Business Improvement Analysts and three System Support Analysts. Develop and maintain a forward-looking, agile business application architecture to support council services. Contribute to ICT strategy, ensuring compliance with national and local standards. Manage team resourcing, external partnerships and problem escalation.   Key Responsibilities Drive digital transformation initiatives, including service design, form building, and automation. Champion user-centred design and accessibility across all digital services. Foster a culture of innovation, continuous improvement, and cross-departmental collaboration. Evaluate proposals for new systems and enhancements, prioritizing based on ROI and strategic fit. Oversee the development of online forms using low-code platforms (e.g., Granicus govService), HTML/CSS, and API integration. Support systems administration for both legacy and modern cloud platforms. Plan and coordinate software rollouts, including governance, training, and change communication. Lead the adoption and rollout of collaboration platforms such as Microsoft Teams and SharePoint and encourage their use to enhance productivity.   What We’re Looking For Proven experience in digital services, systems leadership, or ICT project management. Strong analytical, problem-solving, and communication skills. Experience with digital transformation, automation, and user-centred design. Ability to manage multiple priorities and foster cross-functional collaboration. Commitment to continuous improvement and innovation.   Join us as we embark on our journey to become a larger unitary authority in Surrey.  Play a pivotal role in shaping the council’s digital landscape, making a difference for our community and colleagues alike. Apply today to lead our digital journey!   Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.   We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.   Additional Information For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.   We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.   Closing date: Tuesday 6 January 2026 Interview date: Monday 19 January 2026   Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.   Local Government Reorganisation Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.   Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.   Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead   See ' Who we are ' as a council, to find out more about us.
11/12/2025
Full time
Job Title: Digital Services & Systems Team Leader Location of work: Town Hall, Reigate Salary: TS1 Pay scales £48075 to £62004 Basis: Permanent, Full time   Are you ready to make a real impact in shaping the digital future of local government? We’re seeking a proactive and innovative Digital Services & Systems Team Leader to join our ICT department. This is a hands-on team leader role, ideal for a self-starter who thrives on driving digital transformation and operational excellence.   About the Role As the Digital Services & Systems Team Leader, you will: Lead a team of three Business Improvement Analysts and three System Support Analysts. Develop and maintain a forward-looking, agile business application architecture to support council services. Contribute to ICT strategy, ensuring compliance with national and local standards. Manage team resourcing, external partnerships and problem escalation.   Key Responsibilities Drive digital transformation initiatives, including service design, form building, and automation. Champion user-centred design and accessibility across all digital services. Foster a culture of innovation, continuous improvement, and cross-departmental collaboration. Evaluate proposals for new systems and enhancements, prioritizing based on ROI and strategic fit. Oversee the development of online forms using low-code platforms (e.g., Granicus govService), HTML/CSS, and API integration. Support systems administration for both legacy and modern cloud platforms. Plan and coordinate software rollouts, including governance, training, and change communication. Lead the adoption and rollout of collaboration platforms such as Microsoft Teams and SharePoint and encourage their use to enhance productivity.   What We’re Looking For Proven experience in digital services, systems leadership, or ICT project management. Strong analytical, problem-solving, and communication skills. Experience with digital transformation, automation, and user-centred design. Ability to manage multiple priorities and foster cross-functional collaboration. Commitment to continuous improvement and innovation.   Join us as we embark on our journey to become a larger unitary authority in Surrey.  Play a pivotal role in shaping the council’s digital landscape, making a difference for our community and colleagues alike. Apply today to lead our digital journey!   Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.   We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.   Additional Information For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.   We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.   Closing date: Tuesday 6 January 2026 Interview date: Monday 19 January 2026   Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.   Local Government Reorganisation Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.   Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.   Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead   See ' Who we are ' as a council, to find out more about us.
CE Solutions
Chief Digital Information Officer
CE Solutions Cambridgeshire, UK
Chief Digital Information Officer (Hybrid) Salary: Up to £120,000 per annum Contract Type: Permanent - Hybrid working Hours: Monday – Friday – 37 hours per week (Full Time) CE Solutions are proud to be working with 3C ICT who are looking for a Chief Digital Information Officer Join 3C ICT as Chief Digital and Information Officer (CDIO): Shape the Future of Public Services Are you a forward-thinking leader with a passion for driving digital transformation and innovation? 3C ICT is looking for an inspiring Chief Digital and Information Officer (CDIO) to lead our digital revolution across three ambitious councils: Cambridge City Council, South Cambridgeshire District Council, and Huntingdonshire District Council. As CDIO, you’ll have the unique opportunity to create a lasting impact on public services by leading cutting-edge digital initiatives that improve efficiency and deliver exceptional value to the communities we serve. Why This Role? Lead Transformational Change: You will spearhead digital strategies, identifying new opportunities to innovate across our councils, leveraging shared technologies, resources, and expertise. Collaborate for Success: Build and nurture strong relationships with stakeholders across three councils, driving digital synergy while recognizing each council’s unique needs and challenges. Inspire & Lead: Guide a talented team in delivering ambitious digital transformation programs, shaping the future of public services with a focus on accessibility, efficiency, and sustainability. What We Offer: Strategic Impact: Work directly with the Chief Executives of the partner councils to shape and execute our vision for digital transformation. Innovative Environment: Be part of a forward-thinking, collaborative shared service that values new ideas, creative solutions, and continuous improvement. A Leadership Role with Purpose: This is a senior, highly influential role where your leadership will leave a lasting legacy on the public sector. About You: Visionary Leadership: You have a proven track record in digital strategy, transformation, and service innovation. Collaborative Approach: You understand the power of partnerships and can create synergies across different organisations and teams. Performance-Driven: You are committed to driving results and creating a positive, high-performing digital culture. If you're ready to take on one of the most exciting digital leadership roles in the public sector, we want to hear from you! Apply today to be part of the future of public services. *A full job description is available on request The closing date has a provisional date set of Tuesday 5th November - although this is a rolling campaign, they will be reviewing applications on an ongoing basis and will close the advert early should they receive suitable applications. If you feel you have the experience and qualifications, please apply now!
16/10/2024
Full time
Chief Digital Information Officer (Hybrid) Salary: Up to £120,000 per annum Contract Type: Permanent - Hybrid working Hours: Monday – Friday – 37 hours per week (Full Time) CE Solutions are proud to be working with 3C ICT who are looking for a Chief Digital Information Officer Join 3C ICT as Chief Digital and Information Officer (CDIO): Shape the Future of Public Services Are you a forward-thinking leader with a passion for driving digital transformation and innovation? 3C ICT is looking for an inspiring Chief Digital and Information Officer (CDIO) to lead our digital revolution across three ambitious councils: Cambridge City Council, South Cambridgeshire District Council, and Huntingdonshire District Council. As CDIO, you’ll have the unique opportunity to create a lasting impact on public services by leading cutting-edge digital initiatives that improve efficiency and deliver exceptional value to the communities we serve. Why This Role? Lead Transformational Change: You will spearhead digital strategies, identifying new opportunities to innovate across our councils, leveraging shared technologies, resources, and expertise. Collaborate for Success: Build and nurture strong relationships with stakeholders across three councils, driving digital synergy while recognizing each council’s unique needs and challenges. Inspire & Lead: Guide a talented team in delivering ambitious digital transformation programs, shaping the future of public services with a focus on accessibility, efficiency, and sustainability. What We Offer: Strategic Impact: Work directly with the Chief Executives of the partner councils to shape and execute our vision for digital transformation. Innovative Environment: Be part of a forward-thinking, collaborative shared service that values new ideas, creative solutions, and continuous improvement. A Leadership Role with Purpose: This is a senior, highly influential role where your leadership will leave a lasting legacy on the public sector. About You: Visionary Leadership: You have a proven track record in digital strategy, transformation, and service innovation. Collaborative Approach: You understand the power of partnerships and can create synergies across different organisations and teams. Performance-Driven: You are committed to driving results and creating a positive, high-performing digital culture. If you're ready to take on one of the most exciting digital leadership roles in the public sector, we want to hear from you! Apply today to be part of the future of public services. *A full job description is available on request The closing date has a provisional date set of Tuesday 5th November - although this is a rolling campaign, they will be reviewing applications on an ongoing basis and will close the advert early should they receive suitable applications. If you feel you have the experience and qualifications, please apply now!
Hays Technology
Digital & ICT Manager
Hays Technology
Prestigious opportunity with a long-established pioneering Youth Development charity for a Digital & ICT Manager. Dedicated to driving forward our digital transformation strategy, this is a pivotal role, ideal for someone who enjoys combining hands-on technical work with strategic planning, project leadership, and improving digital capability. As our Digital & ICT Manager, you will be responsible for: - Leading the development and enhancement of our digital environment across the organisation. Engaging with teams to understand needs, scope improvements, and deliver digital projects aligned with business strategy. Managing and developing processes in Intune, SharePoint, and Power Automate ensuring effective monitoring and smooth operation. Own the digital architecture and strategy, communicating changes and delivering staff training where needed. Leading Cyber Essentials+ accreditation activities Working with specialist external support teams to manage infrastructure, servers, switches, firewalls, and networks. Identifying and supporting projects to enhance digital and infrastructure capability. Offer out-of-hours support where emergency issues cannot be resolved by external providers. Managing IT contracts and overseeing the IT asset register. Monitoring IT budgets and forecast spend. If you possess a combination of some of the following skills, then LET'S TALK! Previous experience in a similar role. Proven project and time management abilities, working to deadlines and prioritising effectively. Experience with Microsoft 365 products including Entra, Intune, SharePoint, and Power Automate. Clear written and verbal communication skills, able to produce professional documentation. Familiar with Cyber Security frameworks, such as Cyber Essentials Plus. Understanding of UK GDPR and demonstrable experience operating within its requirements. In return you will be rewarded with ongoing career development and a benefits package including 30 days holiday plus bank holidays, contributory pension and enviable working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
04/03/2026
Full time
Prestigious opportunity with a long-established pioneering Youth Development charity for a Digital & ICT Manager. Dedicated to driving forward our digital transformation strategy, this is a pivotal role, ideal for someone who enjoys combining hands-on technical work with strategic planning, project leadership, and improving digital capability. As our Digital & ICT Manager, you will be responsible for: - Leading the development and enhancement of our digital environment across the organisation. Engaging with teams to understand needs, scope improvements, and deliver digital projects aligned with business strategy. Managing and developing processes in Intune, SharePoint, and Power Automate ensuring effective monitoring and smooth operation. Own the digital architecture and strategy, communicating changes and delivering staff training where needed. Leading Cyber Essentials+ accreditation activities Working with specialist external support teams to manage infrastructure, servers, switches, firewalls, and networks. Identifying and supporting projects to enhance digital and infrastructure capability. Offer out-of-hours support where emergency issues cannot be resolved by external providers. Managing IT contracts and overseeing the IT asset register. Monitoring IT budgets and forecast spend. If you possess a combination of some of the following skills, then LET'S TALK! Previous experience in a similar role. Proven project and time management abilities, working to deadlines and prioritising effectively. Experience with Microsoft 365 products including Entra, Intune, SharePoint, and Power Automate. Clear written and verbal communication skills, able to produce professional documentation. Familiar with Cyber Security frameworks, such as Cyber Essentials Plus. Understanding of UK GDPR and demonstrable experience operating within its requirements. In return you will be rewarded with ongoing career development and a benefits package including 30 days holiday plus bank holidays, contributory pension and enviable working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sellick Partnership
ICT Project Delivery Officer
Sellick Partnership City, Cardiff
ICT Project Delivery Officer Cardiff City Council 40,777 to 45,091 Permanent, Full-time Cardiff / hybrid working Overview of the ICT Project Delivery Officer position Sellick Partnership is currently partnered with Cardiff City Council who are looking to recruit an ICT Project Delivery Officer to join their busy and expanding ICT and Infrastructure team on a permanent, full time basis. Although the council offices are based in Cardiff, the council are happy to discuss and negotiate flexible, hybrid working arrangements and encourage a healthy work-life balance. This opportunity presents a fast paced, ever-changing environment, with the ability to expand on your existing skillset within a organisation that is at the forefront of Technology and Transformation. Key responsibilities of the ICT Project Delivery Officer Lead the design and delivery of ICT infrastructure for new school builds, refurbishments and asset renewal programmes Manage relationships with Council teams, schools, stakeholders, suppliers and contractors to ensure successful project and service delivery Provide strategic advice and guidance on ICT requirements, procurement and compliance throughout the project lifecycle Oversee contracts, suppliers and service agreements, ensuring value for money and improved service levels Manage operational ICT services, including Service Desk incidents, SLAs, performance reporting and continuous service improvement Develop and maintain ICT service plans, policies and standards, ensuring compliance with statutory, corporate and health and safety requirements Experience required for the ICT Project Delivery Officer Practical understanding of user experience and requirements analysis, with the ability to identify user objectives and define appropriate solutions and resources Experience in creating, implementing and managing service level agreements with suppliers and contractors, with a focus on continuous service improvement Proven track record in project management, ensuring effective planning and successful delivery of solutions Experience in developing and presenting business proposals, including business cases and statements of requirements, both verbally and in writing Demonstrable experience managing customer and supplier relationships, resolving issues and improving satisfaction where challenges arise Benefits available that the ICT Project Delivery Officer will receive Annual salary between 40,777 - 45,091 33 days of annual leave per year after 5 years Local Government pension scheme 24/7 employee wellbeing service Flexible on hybrid working This is a fantastic opportunity to join a fast paced environment, with a team built of strong technically minded people with the opportunity to expand on existing tech stacks and methodologies. How to apply for the ICT Project Delivery Officer position If you believe you have the necessary skills and ambition for the ICT Project Delivery Officer role, please apply now or contact Kyle Fitzgerald at Sellick Partnership. Closing date: Thursday 26 February 2026 Synonyms: IT Project Delivery Officer, IT Project Delivery Manager, Infrastructure Delivery, Service Delivery, IT Service Delivery and Infrastructure, IT Service Delivery Manager Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
04/03/2026
Full time
ICT Project Delivery Officer Cardiff City Council 40,777 to 45,091 Permanent, Full-time Cardiff / hybrid working Overview of the ICT Project Delivery Officer position Sellick Partnership is currently partnered with Cardiff City Council who are looking to recruit an ICT Project Delivery Officer to join their busy and expanding ICT and Infrastructure team on a permanent, full time basis. Although the council offices are based in Cardiff, the council are happy to discuss and negotiate flexible, hybrid working arrangements and encourage a healthy work-life balance. This opportunity presents a fast paced, ever-changing environment, with the ability to expand on your existing skillset within a organisation that is at the forefront of Technology and Transformation. Key responsibilities of the ICT Project Delivery Officer Lead the design and delivery of ICT infrastructure for new school builds, refurbishments and asset renewal programmes Manage relationships with Council teams, schools, stakeholders, suppliers and contractors to ensure successful project and service delivery Provide strategic advice and guidance on ICT requirements, procurement and compliance throughout the project lifecycle Oversee contracts, suppliers and service agreements, ensuring value for money and improved service levels Manage operational ICT services, including Service Desk incidents, SLAs, performance reporting and continuous service improvement Develop and maintain ICT service plans, policies and standards, ensuring compliance with statutory, corporate and health and safety requirements Experience required for the ICT Project Delivery Officer Practical understanding of user experience and requirements analysis, with the ability to identify user objectives and define appropriate solutions and resources Experience in creating, implementing and managing service level agreements with suppliers and contractors, with a focus on continuous service improvement Proven track record in project management, ensuring effective planning and successful delivery of solutions Experience in developing and presenting business proposals, including business cases and statements of requirements, both verbally and in writing Demonstrable experience managing customer and supplier relationships, resolving issues and improving satisfaction where challenges arise Benefits available that the ICT Project Delivery Officer will receive Annual salary between 40,777 - 45,091 33 days of annual leave per year after 5 years Local Government pension scheme 24/7 employee wellbeing service Flexible on hybrid working This is a fantastic opportunity to join a fast paced environment, with a team built of strong technically minded people with the opportunity to expand on existing tech stacks and methodologies. How to apply for the ICT Project Delivery Officer position If you believe you have the necessary skills and ambition for the ICT Project Delivery Officer role, please apply now or contact Kyle Fitzgerald at Sellick Partnership. Closing date: Thursday 26 February 2026 Synonyms: IT Project Delivery Officer, IT Project Delivery Manager, Infrastructure Delivery, Service Delivery, IT Service Delivery and Infrastructure, IT Service Delivery Manager Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Rullion Managed Services
Senior Backend Developer
Rullion Managed Services Nottingham, Nottinghamshire
Join our client in embarking on an ambitious data transformation journey using Databricks, guided by best practice data governance and architectural principles. To support this, we are recruiting for talented data engineers. As a major UK energy provider, our client is committed to 100% renewable energy and sustainability, focusing on delivering exceptional customer experiences. It is initially a 6-month contract with potential to be extended. The role is Hybrid, with one day a week being based in their Nottingham office every two weeks, this is negotiable. It is a full-time role. Accountabilities: Develop and maintain scalable, efficient data pipelines within Databricks, continuously evolving them as requirements and technologies change. Build and manage an enterprise data model within Databricks. Integrate new data sources into the platform using batch and streaming processes, adhering to SLAs. Create and maintain documentation for data pipelines and associated systems, following security and monitoring protocols. Ensure data quality and reliability processes are effective, maintaining trust in the data. Be comfortable with taking ownership of complex data engineering projects and develop appropriate solutions in accordance with business requirements. Able to work closely with stakeholders and managing their requirements. Actively coach and mentor others in the team and foster a culture of innovation and peer review within the team to ensure best practice. Knowledge and Skills: Extensive experience of Python preferred, including advanced concepts like decorators, protocols, functools, context managers, and comprehensions. Strong understanding of SQL, database design, and data architecture. Experience with Databricks and/or Spark. Knowledgeable in data governance, data cataloguing, data quality principles, and related tools. Skilled in data extraction, joining, and aggregation tasks, especially with big data and real-time data using Spark. Capable of performing data cleansing operations to prepare data for analysis, including transforming data into useful formats. Understand data storage concepts and logical data structures, such as data warehousing. Able to write repeatable, production-quality code for data pipelines, utilizing templating and parameterization where needed. Can make data pipeline design recommendations based on business requirements. Experience with data migration is a plus. Open to new ways of working and new technologies. Self-motivated with the ability to set goals and take initiative. Driven to troubleshoot, deconstruct problems, and build effective solutions. Experience of Git / Version control Experience working with larger, legacy codebases Understanding of unit and integration testing Understanding and experience with CI/CD and general software development best practices A strong attention to detail and a curiosity about the data you will be working with. A strong understanding of Linux based tooling and concepts Knowledge and experience of Amazon Web Services is essential Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
04/03/2026
Contractor
Join our client in embarking on an ambitious data transformation journey using Databricks, guided by best practice data governance and architectural principles. To support this, we are recruiting for talented data engineers. As a major UK energy provider, our client is committed to 100% renewable energy and sustainability, focusing on delivering exceptional customer experiences. It is initially a 6-month contract with potential to be extended. The role is Hybrid, with one day a week being based in their Nottingham office every two weeks, this is negotiable. It is a full-time role. Accountabilities: Develop and maintain scalable, efficient data pipelines within Databricks, continuously evolving them as requirements and technologies change. Build and manage an enterprise data model within Databricks. Integrate new data sources into the platform using batch and streaming processes, adhering to SLAs. Create and maintain documentation for data pipelines and associated systems, following security and monitoring protocols. Ensure data quality and reliability processes are effective, maintaining trust in the data. Be comfortable with taking ownership of complex data engineering projects and develop appropriate solutions in accordance with business requirements. Able to work closely with stakeholders and managing their requirements. Actively coach and mentor others in the team and foster a culture of innovation and peer review within the team to ensure best practice. Knowledge and Skills: Extensive experience of Python preferred, including advanced concepts like decorators, protocols, functools, context managers, and comprehensions. Strong understanding of SQL, database design, and data architecture. Experience with Databricks and/or Spark. Knowledgeable in data governance, data cataloguing, data quality principles, and related tools. Skilled in data extraction, joining, and aggregation tasks, especially with big data and real-time data using Spark. Capable of performing data cleansing operations to prepare data for analysis, including transforming data into useful formats. Understand data storage concepts and logical data structures, such as data warehousing. Able to write repeatable, production-quality code for data pipelines, utilizing templating and parameterization where needed. Can make data pipeline design recommendations based on business requirements. Experience with data migration is a plus. Open to new ways of working and new technologies. Self-motivated with the ability to set goals and take initiative. Driven to troubleshoot, deconstruct problems, and build effective solutions. Experience of Git / Version control Experience working with larger, legacy codebases Understanding of unit and integration testing Understanding and experience with CI/CD and general software development best practices A strong attention to detail and a curiosity about the data you will be working with. A strong understanding of Linux based tooling and concepts Knowledge and experience of Amazon Web Services is essential Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Epi-Use Labs
SAP Project Manager
Epi-Use Labs Manchester, Lancashire
Lead complex SAP projects across multiple countries while developing deep expertise in both SAP delivery and modern project management. This role suits an experienced Project Manager ready to run several live SAP projects at once and grow within a global consultancy environment. About us PI-USE Labs is a technology company providing software solutions and specialist professional services to clients worldwide, primarily focused on SAP systems. Everything we do is aimed at using data-focused solutions to create better, faster, more powerful systems, to save our clients time and money. We've done this for over 42 years all over the world, and a 97% client renewal rate is part of our track record. The reasons are not surprising: we work hard, we're very good at what we do and going the extra mile for clients is standard. The role As a Project Manager within the EPI-USE Labs Project Management Office (PMO), you will manage SAP projects from sales handover through to successful close. You will work with clients across different industries and geographies, taking full ownership of delivery, governance, and stakeholder communication.You will run between two and six live projects at any one time. These range from short engagements lasting a few weeks to larger transformation projects running for a year or more.Alongside delivery, you will develop strong capability in EPI-USE Labs' own project management methodology (ELK), as well as industry-standard frameworks such as SAP Activate, PRINCE2 and Scrum. What you'll be responsible for Owning end-to-end project delivery from handover to close. Managing client-facing projects across multiple locations and industries. Creating and maintaining project plans, risk registers and RACI models. Handling all project administration to allow consultants to focus on delivery. Producing and owning project documentation including plans, blueprints and implementation documents. Acting as an approver and contributor to the ongoing development of the ELK methodology. Mentoring junior members of the PMO. Building strong relationships with senior client stakeholders. Representing the PMO at user group and industry events. What we're looking for At least five years' experience as a Project Manager, ideally within SAP. Experience delivering solutions using agile and PRINCE2-style methodologies. Proven experience across a minimum of five SAP project lifecycles. Confidence engaging senior IT leaders on delivery, scope and change control. Ability to manage multiple projects alongside PMO responsibilities. Strong attention to detail with a quality-first approach to documentation. Confidence presenting to clients using PowerPoint at short notice. Ability to work independently with minimal supervision. Flexibility to travel internationally on an ad hoc basis. Strong Microsoft Office skills, particularly Excel, Word and PowerPoint. Desirable experience SAP experience in any discipline. Recognised project management certifications. Exposure to data or data management projects. Experience with EPI-USE Labs' software portfolio. Additional languages. Degree-level qualification. Membership of professional project management bodies. Working arrangements This is a full-time, permanent position. Global travel is expected, typically around 5-10%, though this may increase depending on project needs. Hybrid or remote working will be considered, with periodic office and group event attendance. Ready to take the lead? If you enjoy owning delivery, working internationally, and managing SAP projects that genuinely matter to clients, this is a role where you can make a visible impact. Click apply and start the conversation.You may have experience of the following: SAP Project Manager, SAP Programme Manager, SAP Delivery Manager, SAP Implementation Manager, IT Project Manager, and Technical Project Manager, as well as ERP Project Manager, ERP Implementation Lead.REF-
04/03/2026
Full time
Lead complex SAP projects across multiple countries while developing deep expertise in both SAP delivery and modern project management. This role suits an experienced Project Manager ready to run several live SAP projects at once and grow within a global consultancy environment. About us PI-USE Labs is a technology company providing software solutions and specialist professional services to clients worldwide, primarily focused on SAP systems. Everything we do is aimed at using data-focused solutions to create better, faster, more powerful systems, to save our clients time and money. We've done this for over 42 years all over the world, and a 97% client renewal rate is part of our track record. The reasons are not surprising: we work hard, we're very good at what we do and going the extra mile for clients is standard. The role As a Project Manager within the EPI-USE Labs Project Management Office (PMO), you will manage SAP projects from sales handover through to successful close. You will work with clients across different industries and geographies, taking full ownership of delivery, governance, and stakeholder communication.You will run between two and six live projects at any one time. These range from short engagements lasting a few weeks to larger transformation projects running for a year or more.Alongside delivery, you will develop strong capability in EPI-USE Labs' own project management methodology (ELK), as well as industry-standard frameworks such as SAP Activate, PRINCE2 and Scrum. What you'll be responsible for Owning end-to-end project delivery from handover to close. Managing client-facing projects across multiple locations and industries. Creating and maintaining project plans, risk registers and RACI models. Handling all project administration to allow consultants to focus on delivery. Producing and owning project documentation including plans, blueprints and implementation documents. Acting as an approver and contributor to the ongoing development of the ELK methodology. Mentoring junior members of the PMO. Building strong relationships with senior client stakeholders. Representing the PMO at user group and industry events. What we're looking for At least five years' experience as a Project Manager, ideally within SAP. Experience delivering solutions using agile and PRINCE2-style methodologies. Proven experience across a minimum of five SAP project lifecycles. Confidence engaging senior IT leaders on delivery, scope and change control. Ability to manage multiple projects alongside PMO responsibilities. Strong attention to detail with a quality-first approach to documentation. Confidence presenting to clients using PowerPoint at short notice. Ability to work independently with minimal supervision. Flexibility to travel internationally on an ad hoc basis. Strong Microsoft Office skills, particularly Excel, Word and PowerPoint. Desirable experience SAP experience in any discipline. Recognised project management certifications. Exposure to data or data management projects. Experience with EPI-USE Labs' software portfolio. Additional languages. Degree-level qualification. Membership of professional project management bodies. Working arrangements This is a full-time, permanent position. Global travel is expected, typically around 5-10%, though this may increase depending on project needs. Hybrid or remote working will be considered, with periodic office and group event attendance. Ready to take the lead? If you enjoy owning delivery, working internationally, and managing SAP projects that genuinely matter to clients, this is a role where you can make a visible impact. Click apply and start the conversation.You may have experience of the following: SAP Project Manager, SAP Programme Manager, SAP Delivery Manager, SAP Implementation Manager, IT Project Manager, and Technical Project Manager, as well as ERP Project Manager, ERP Implementation Lead.REF-
Ronald James
Project Manager
Ronald James Newcastle Upon Tyne, Tyne And Wear
We're partnered with a growing software house in the North East delivering bespoke platforms and transformation projects for a varied client base. Following continued growth, they're looking to hire a Project Manager to support delivery across multiple client programmes. The Role This is a client-facing Project Manager role focused on delivering software and data projects end-to-end. You'll act as the bridge between clients and technical teams, ensuring projects are delivered on time, within scope and to a high standard. The environment is fluid and requires someone comfortable managing multiple stakeholders, evolving requirements and competing priorities. You'll work closely with Developers, Testers and DevOps teams, so an understanding of technical delivery lifecycles and how work moves through delivery boards is essential. Key Responsibilities: Manage end-to-end delivery of software and transformation projects Act as the primary point of contact for clients Coordinate Developers, QA/Testers and DevOps teams Run stand-ups and Agile delivery ceremonies where required Direct project activity and manage delivery timelines Track progress via DevOps / delivery boards Manage risks, blockers and dependencies Navigate complex stakeholder environments and client politics Ensure clear communication between technical and non-technical teams About You: Experience working in a software house, consultancy or digital agency environment Strong client-facing project management experience Comfortable working closely with Developers and Testers Understanding of software delivery timelines and workflows Experience with DevOps / project tracking tools Exposure to Agile / Scrum methodologies Confident directing delivery activity Desirable experience: Data transformation or data migration project delivery Managing complex stakeholder groups Working in fluid, fast-moving delivery environments For more information, apply now!
04/03/2026
Full time
We're partnered with a growing software house in the North East delivering bespoke platforms and transformation projects for a varied client base. Following continued growth, they're looking to hire a Project Manager to support delivery across multiple client programmes. The Role This is a client-facing Project Manager role focused on delivering software and data projects end-to-end. You'll act as the bridge between clients and technical teams, ensuring projects are delivered on time, within scope and to a high standard. The environment is fluid and requires someone comfortable managing multiple stakeholders, evolving requirements and competing priorities. You'll work closely with Developers, Testers and DevOps teams, so an understanding of technical delivery lifecycles and how work moves through delivery boards is essential. Key Responsibilities: Manage end-to-end delivery of software and transformation projects Act as the primary point of contact for clients Coordinate Developers, QA/Testers and DevOps teams Run stand-ups and Agile delivery ceremonies where required Direct project activity and manage delivery timelines Track progress via DevOps / delivery boards Manage risks, blockers and dependencies Navigate complex stakeholder environments and client politics Ensure clear communication between technical and non-technical teams About You: Experience working in a software house, consultancy or digital agency environment Strong client-facing project management experience Comfortable working closely with Developers and Testers Understanding of software delivery timelines and workflows Experience with DevOps / project tracking tools Exposure to Agile / Scrum methodologies Confident directing delivery activity Desirable experience: Data transformation or data migration project delivery Managing complex stakeholder groups Working in fluid, fast-moving delivery environments For more information, apply now!
Hays Technology
Tax Transformation Assistant Manager (AI
Hays Technology City, Birmingham
Your new company As one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new role The Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions. Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service. Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results. What you'll need to succeed The ideal candidate is someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! Experience in Tax Technology - either in an internal or external facing role. Knowledge of tax compliance and advisory processes. Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes. Skilled in translating business requirements into user stories, wireframes, or workflows. Comfortable using data analytics to identify opportunities, track KPIs, and measure success. Strong communicator with the ability to influence across teams. Commercially minded, detail-oriented, and passionate about making processes smarter and faster. Highly organised. Great attention to detail. What you'll get in return Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
04/03/2026
Full time
Your new company As one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new role The Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions. Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service. Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results. What you'll need to succeed The ideal candidate is someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! Experience in Tax Technology - either in an internal or external facing role. Knowledge of tax compliance and advisory processes. Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes. Skilled in translating business requirements into user stories, wireframes, or workflows. Comfortable using data analytics to identify opportunities, track KPIs, and measure success. Strong communicator with the ability to influence across teams. Commercially minded, detail-oriented, and passionate about making processes smarter and faster. Highly organised. Great attention to detail. What you'll get in return Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Boston Consulting Group
Global Compliance Investigations Manager
Boston Consulting Group
Locations : Lisbon London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do This is a unique opportunity for an experienced compliance professional to join BCG's Global Compliance Team as Senior Manager in Compliance Investigations within the Global Risk function. The Compliance team provides oversight on critical compliance topics that anchor how we support each other, our clients, and our business - with policies, processes, and systems we continuously improve. A key aspect of this oversight is the ability to identify, investigate, and remediate compliance concerns with rigor, transparency, and fairness. In this newly created role, the Senior Manager will lead end-to-end compliance investigations globally, ensuring that BCG appropriately detects, assesses and mitigates compliance incidents, while learning from these incidents to reinforce the control environment and prevent future misconduct. This role requires good judgment, strong analytical skills, discretion, scepticism and the ability to navigate complex, sensitive matters while partnering with senior leadership to maintain trust in BCG's Compliance framework worldwide. WHAT YOU'LL DO Investigations Oversight Lead complex, high-profile compliance investigations across global BCG offices, from intake to resolution and closure. Scope, plan, and conduct investigations with rigor, ensuring consistency, fairness, and alignment with BCG's Values, Code of Conduct, and regulatory requirements. Identify root causes and partner with stakeholders to design and implement remedial actions that prevent recurrence. Conduct thorough interviews with investigation subjects and witnesses to gather all necessary information and evidence. Establish and uphold rigorous documentation and reporting standards for investigations globally. Risk Assessment & Prevention Analyze investigation outcomes and identify global trends to feed into BCG's global risk assessment projects and inform broader compliance risk management priorities. Recommend enhancements to policies, procedures and controls (including training and comms) based on investigative insights. Share lessons learned across regions and functions to strengthen BCG's global control environment and enhance the maturity of the Compliance programme. Stakeholder Engagement & Decision Enablement Act as a trusted partner and provide strategic counsel to senior stakeholders worldwide on sensitive compliance matters. Collaborate with Risk, Legal, HR, Finance, IT and other functional areas to carry out effective and thorough investigations and to ensure investigative findings drive meaningful change in the organisation. Provide concise, business-relevant updates to executive leadership, escalating significant matters as appropriate. Program Execution & Reporting Develop and deliver investigation reports, dashboards, and thematic analyses for regional and global leadership. Ensure the completeness and accuracy of investigation records in BCG's internal tools and systems. Contribute to the design and implementation of global KPIs and metrics to assess investigative effectiveness and feed into BCG's risk registers. Culture & Training Promote awareness of reporting channels and investigation processes globally, reinforcing a culture of accountability and transparency. Design and deliver training to strengthen investigative capability within the compliance function, as well as other global functions. Team Leadership Provide coaching and mentoring to the Compliance and Risk teams, sharing investigative expertise and best practices. Act as a role model, demonstrating integrity, resilience, rigour and professionalism in handling sensitive matters. YOU'RE GOOD AT Navigating high-stakes, cross-border ethics and compliance incidents with discretion, sensibility, rigour and empathy. Leading investigations in diverse regulatory and cultural contexts. Analysing large and complex datasets from multiple sources to identify and assess compliance issues. Problem-solving and thinking creatively about how to obtain the evidence required to conduct and resolve investigations. Communicating with clarity and authority to senior executives and global stakeholders. Driving consistency and quality in investigative practices across a complex, global organization. Balancing independence with collaboration to achieve fair, thorough and informed outcomes. What You'll Bring Bachelor's degree in a relevant discipline; advanced degree (e.g., JD, MBA, or equivalent) strongly preferred. 8-10 years of experience in compliance, investigations, legal, audit, or related fields, with proven global exposure. Demonstrated expertise in leading complex investigations across multiple geographies and regulatory regimes. Strong knowledge of investigative methodologies and best practices in a multinational setting, including evidence gathering and review, interviewing and report writing. Track record of influencing senior leadership and driving the adoption of remediation measures. Advanced knowledge of Microsoft Office Suite (PowerPoint, Excel, Word); familiarity with case management systems and business intelligence tools (Tableau, Power BI, Mimecast, Microsoft Purview). Commitment to confidentiality and the highest ethical standards. Who You'll Work With You will be part of the Global Compliance team, reporting to the Global Compliance Director, with a reporting line into the Global Head of Compliance and the Chief Risk Officer. The Global Compliance team operates within the Global Risk function. In this role, you will collaborate with colleagues across BCG's global network of regional compliance teams, and work closely with stakeholders including Managing Directors and Partners, Risk & Compliance Nodes, Legal, HR, Finance, Employee Relations, IT and other cross-functional partners. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
04/03/2026
Full time
Locations : Lisbon London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do This is a unique opportunity for an experienced compliance professional to join BCG's Global Compliance Team as Senior Manager in Compliance Investigations within the Global Risk function. The Compliance team provides oversight on critical compliance topics that anchor how we support each other, our clients, and our business - with policies, processes, and systems we continuously improve. A key aspect of this oversight is the ability to identify, investigate, and remediate compliance concerns with rigor, transparency, and fairness. In this newly created role, the Senior Manager will lead end-to-end compliance investigations globally, ensuring that BCG appropriately detects, assesses and mitigates compliance incidents, while learning from these incidents to reinforce the control environment and prevent future misconduct. This role requires good judgment, strong analytical skills, discretion, scepticism and the ability to navigate complex, sensitive matters while partnering with senior leadership to maintain trust in BCG's Compliance framework worldwide. WHAT YOU'LL DO Investigations Oversight Lead complex, high-profile compliance investigations across global BCG offices, from intake to resolution and closure. Scope, plan, and conduct investigations with rigor, ensuring consistency, fairness, and alignment with BCG's Values, Code of Conduct, and regulatory requirements. Identify root causes and partner with stakeholders to design and implement remedial actions that prevent recurrence. Conduct thorough interviews with investigation subjects and witnesses to gather all necessary information and evidence. Establish and uphold rigorous documentation and reporting standards for investigations globally. Risk Assessment & Prevention Analyze investigation outcomes and identify global trends to feed into BCG's global risk assessment projects and inform broader compliance risk management priorities. Recommend enhancements to policies, procedures and controls (including training and comms) based on investigative insights. Share lessons learned across regions and functions to strengthen BCG's global control environment and enhance the maturity of the Compliance programme. Stakeholder Engagement & Decision Enablement Act as a trusted partner and provide strategic counsel to senior stakeholders worldwide on sensitive compliance matters. Collaborate with Risk, Legal, HR, Finance, IT and other functional areas to carry out effective and thorough investigations and to ensure investigative findings drive meaningful change in the organisation. Provide concise, business-relevant updates to executive leadership, escalating significant matters as appropriate. Program Execution & Reporting Develop and deliver investigation reports, dashboards, and thematic analyses for regional and global leadership. Ensure the completeness and accuracy of investigation records in BCG's internal tools and systems. Contribute to the design and implementation of global KPIs and metrics to assess investigative effectiveness and feed into BCG's risk registers. Culture & Training Promote awareness of reporting channels and investigation processes globally, reinforcing a culture of accountability and transparency. Design and deliver training to strengthen investigative capability within the compliance function, as well as other global functions. Team Leadership Provide coaching and mentoring to the Compliance and Risk teams, sharing investigative expertise and best practices. Act as a role model, demonstrating integrity, resilience, rigour and professionalism in handling sensitive matters. YOU'RE GOOD AT Navigating high-stakes, cross-border ethics and compliance incidents with discretion, sensibility, rigour and empathy. Leading investigations in diverse regulatory and cultural contexts. Analysing large and complex datasets from multiple sources to identify and assess compliance issues. Problem-solving and thinking creatively about how to obtain the evidence required to conduct and resolve investigations. Communicating with clarity and authority to senior executives and global stakeholders. Driving consistency and quality in investigative practices across a complex, global organization. Balancing independence with collaboration to achieve fair, thorough and informed outcomes. What You'll Bring Bachelor's degree in a relevant discipline; advanced degree (e.g., JD, MBA, or equivalent) strongly preferred. 8-10 years of experience in compliance, investigations, legal, audit, or related fields, with proven global exposure. Demonstrated expertise in leading complex investigations across multiple geographies and regulatory regimes. Strong knowledge of investigative methodologies and best practices in a multinational setting, including evidence gathering and review, interviewing and report writing. Track record of influencing senior leadership and driving the adoption of remediation measures. Advanced knowledge of Microsoft Office Suite (PowerPoint, Excel, Word); familiarity with case management systems and business intelligence tools (Tableau, Power BI, Mimecast, Microsoft Purview). Commitment to confidentiality and the highest ethical standards. Who You'll Work With You will be part of the Global Compliance team, reporting to the Global Compliance Director, with a reporting line into the Global Head of Compliance and the Chief Risk Officer. The Global Compliance team operates within the Global Risk function. In this role, you will collaborate with colleagues across BCG's global network of regional compliance teams, and work closely with stakeholders including Managing Directors and Partners, Risk & Compliance Nodes, Legal, HR, Finance, Employee Relations, IT and other cross-functional partners. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
ISR Recruitment Ltd
Head of Software Engineering
ISR Recruitment Ltd Exeter, Devon
Head of Software Engineering Exeter, Devon (Hybrid-Working) Market Rates Plus an excellent company benefits package (including 25 days holiday plus bank holidays, Private Healthcare, Bonuses, Pension, etc.) Skills and Experience: Proven leadership experience leading a multidisciplinary technology function encompassing software development (Backend/Cloud) and preferably hardware/firmware engineering. Extensive experience successfully driving large-scale architectural transformation and modernisation projects (eg, monolithic to microservices, Legacy stack replacement, etc.). Expertise in cloud-native, scalable system design within a high-throughput, low-latency environment, preferably telematics/IoT. Deep understanding of modern web and mobile architecture, containerisation (Docker, Kubernetes, etc.) and serverless patterns. Demonstrable ability to set and enforce high standards for code quality, technical documentation and development practices. Proven experience in leading and mentoring technical managers and managing a large engineering budget. Excellent stakeholder and communication skills, including the ability to communicate complex technical concepts to executives. An understanding of my client's current technology stack (PHP, React and Native Mobile) and experience migrating off similar platforms. Experience with Python and the AWS ecosystem (EC2, S3, Lambda, RDS, etc.). Must have recent experience working with and to ISO 9001 or ISO 27001 standards. Familiarity with test-driven design methodologies (TDD). The Opportunity: In this high-profile, high-impact, strategic role you will be the senior technical authority driving my client's strategic evolution towards a scalable, software-first SaaS platform. The successful post-holder will hold responsibility for the entire digital ecosystem (across the Web, Mobile and Cloud technologies), ensuring their technical vision aggressively pursues software-led growth, while continuing to improve the hardware solution which remains their core business offering. The Head of Software Engineering will lead a multi-disciplinary engineering team, encompassing Frontend, Backend, Mobile, Hardware, DevOps and Quality Assurance; fostering a culture of technical rigour that integrates software agility with the continued evolution of their core technology-stack. Applications: Please contact John Noonan here at ISR to learn more about our client who are continuing to grow and dominate their sector here in the UK with their expertise and range of technology products?
04/03/2026
Full time
Head of Software Engineering Exeter, Devon (Hybrid-Working) Market Rates Plus an excellent company benefits package (including 25 days holiday plus bank holidays, Private Healthcare, Bonuses, Pension, etc.) Skills and Experience: Proven leadership experience leading a multidisciplinary technology function encompassing software development (Backend/Cloud) and preferably hardware/firmware engineering. Extensive experience successfully driving large-scale architectural transformation and modernisation projects (eg, monolithic to microservices, Legacy stack replacement, etc.). Expertise in cloud-native, scalable system design within a high-throughput, low-latency environment, preferably telematics/IoT. Deep understanding of modern web and mobile architecture, containerisation (Docker, Kubernetes, etc.) and serverless patterns. Demonstrable ability to set and enforce high standards for code quality, technical documentation and development practices. Proven experience in leading and mentoring technical managers and managing a large engineering budget. Excellent stakeholder and communication skills, including the ability to communicate complex technical concepts to executives. An understanding of my client's current technology stack (PHP, React and Native Mobile) and experience migrating off similar platforms. Experience with Python and the AWS ecosystem (EC2, S3, Lambda, RDS, etc.). Must have recent experience working with and to ISO 9001 or ISO 27001 standards. Familiarity with test-driven design methodologies (TDD). The Opportunity: In this high-profile, high-impact, strategic role you will be the senior technical authority driving my client's strategic evolution towards a scalable, software-first SaaS platform. The successful post-holder will hold responsibility for the entire digital ecosystem (across the Web, Mobile and Cloud technologies), ensuring their technical vision aggressively pursues software-led growth, while continuing to improve the hardware solution which remains their core business offering. The Head of Software Engineering will lead a multi-disciplinary engineering team, encompassing Frontend, Backend, Mobile, Hardware, DevOps and Quality Assurance; fostering a culture of technical rigour that integrates software agility with the continued evolution of their core technology-stack. Applications: Please contact John Noonan here at ISR to learn more about our client who are continuing to grow and dominate their sector here in the UK with their expertise and range of technology products?
SURREY COUNTY COUNCIL
Technology Adoption Specialist
SURREY COUNTY COUNCIL Reigate, Surrey
This role has a salary of £61,784 per annum, based on a 36 hour working week. This is a fixed term contract until 31st March 2027, with the possibility of extension subject to ongoing programme funding in 2027/28 and beyond. This is a unique opportunity to help shape the future of the South East's manufacturing economy. Join our dedicated Economy and Growth Team and play a pivotal role in delivering the Made Smarter Adoption programme across the region. If you are a relationship driven professional with experience in digital transformation, consultancy, engineering, or business engagement, and you're passionate about supporting SMEs to innovate and adopt new technologies, we encourage you to apply. This role offers hybrid working, with regular travel across the South East, and weekly anchor days at Woodhatch Place, Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Economy and Growth team is dedicated to driving sustainable economic development across Surrey, working collaboratively as 'One Council' to support strategic priorities that benefit the county's 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers and local partners to strengthen the regional economy, home to 110,000 businesses contributing £50 billion annually to the UK economy. This role sits within the Made Smarter South East Programme Delivery Team, working alongside other Technology Adoption Specialists, Workforce Development Advisors, the Programme Support Officer and the Strategic Programme Manager. The programme supports SME manufacturers to adopt digital technologies, boost productivity, and develop future talent. About the Role Surrey County Council is seeking a knowledgeable and people focused Technology Adoption Specialist to support SME manufacturers across the South East to identify, understand, and implement digital technologies that drive productivity and innovation. This outward facing role works directly with business leaders and technical teams to assess digital maturity, diagnose challenges, and develop tailored technology adoption roadmaps. You will act as a trusted advisor, helping SMEs explore solutions such as automation, data analytics, AI, robotics, and industrial digitalisation. You will also collaborate with partners, support grant processes, and contribute to workshops, events, and wider programme engagement. As the Technology Adoption Specialist, you will: Conduct on site and virtual assessments to understand business needs, processes, and digital maturity Provide expert guidance on digital technologies relevant to manufacturing Develop tailored technology adoption plans and support SMEs through implementation Help businesses identify suitable vendors, solutions, and funding opportunities Maintain accurate operational records and ensure CRM data is consistently updated Track KPIs and provide data for reporting to the Programme Manager Support delivery of events, workshops, and wider engagement activities Identify and implement improvements to programme processes Collaborate across Surrey County Council's Economy & Growth team and with partners across the South East to connect SMEs with wider support offers Contribute to knowledge sharing and documentation standards across the programme You will be responsible for delivering high quality advisory and operational support at pace to strengthen the region's manufacturing ecosystem. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience in digital transformation, consultancy, engineering, programme delivery, or business engagement Strong understanding of digital technologies relevant to manufacturing Ability to analyse business processes and identify improvement opportunities Strong organisational skills with the ability to manage multiple tasks and maintain accurate records Experience using CRM systems or similar tools to manage pipelines and track KPIs Ability to build and maintain relationships with businesses, universities, students and partners Experience drafting structured documentation such as project scopes or technology roadmaps Strong communication and stakeholder engagement skills Ability to work collaboratively across teams and independently manage a varied workload A proactive mindset with a commitment to continuous improvement To apply, we request that you submit a CV and you will be asked the following four questions: Technology Adoption Specialists often work with SMEs at very different stages of their digital journey. Please describe how you would support a business that is unsure where to start with digital adoption. What steps would you take to understand their needs, build confidence, and help them identify realistic first steps toward adopting new technologies? Give an example of how you have built and maintained relationships with diverse stakeholders (e.g., SMEs, technical teams, partners, or suppliers). What strategies did you use to keep engagement strong and ensure positive outcomes? This role requires providing impartial, trusted advice to SMEs. How do you ensure your recommendations are both technically sound and aligned with the organisation's strategic goals and constraints? Made Smarter supports SMEs to adopt technologies such as automation, data analytics, AI, and industrial digitalisation. Which emerging technologies do you believe currently offer the greatest impact for SME manufacturers, and why? The job advert closes at 23:59 on 15/03/2026, with interviews taking place in person at Woodhatch Place, Reigate between 24th March and 3rd April 2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need. We value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
04/03/2026
Full time
This role has a salary of £61,784 per annum, based on a 36 hour working week. This is a fixed term contract until 31st March 2027, with the possibility of extension subject to ongoing programme funding in 2027/28 and beyond. This is a unique opportunity to help shape the future of the South East's manufacturing economy. Join our dedicated Economy and Growth Team and play a pivotal role in delivering the Made Smarter Adoption programme across the region. If you are a relationship driven professional with experience in digital transformation, consultancy, engineering, or business engagement, and you're passionate about supporting SMEs to innovate and adopt new technologies, we encourage you to apply. This role offers hybrid working, with regular travel across the South East, and weekly anchor days at Woodhatch Place, Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Economy and Growth team is dedicated to driving sustainable economic development across Surrey, working collaboratively as 'One Council' to support strategic priorities that benefit the county's 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers and local partners to strengthen the regional economy, home to 110,000 businesses contributing £50 billion annually to the UK economy. This role sits within the Made Smarter South East Programme Delivery Team, working alongside other Technology Adoption Specialists, Workforce Development Advisors, the Programme Support Officer and the Strategic Programme Manager. The programme supports SME manufacturers to adopt digital technologies, boost productivity, and develop future talent. About the Role Surrey County Council is seeking a knowledgeable and people focused Technology Adoption Specialist to support SME manufacturers across the South East to identify, understand, and implement digital technologies that drive productivity and innovation. This outward facing role works directly with business leaders and technical teams to assess digital maturity, diagnose challenges, and develop tailored technology adoption roadmaps. You will act as a trusted advisor, helping SMEs explore solutions such as automation, data analytics, AI, robotics, and industrial digitalisation. You will also collaborate with partners, support grant processes, and contribute to workshops, events, and wider programme engagement. As the Technology Adoption Specialist, you will: Conduct on site and virtual assessments to understand business needs, processes, and digital maturity Provide expert guidance on digital technologies relevant to manufacturing Develop tailored technology adoption plans and support SMEs through implementation Help businesses identify suitable vendors, solutions, and funding opportunities Maintain accurate operational records and ensure CRM data is consistently updated Track KPIs and provide data for reporting to the Programme Manager Support delivery of events, workshops, and wider engagement activities Identify and implement improvements to programme processes Collaborate across Surrey County Council's Economy & Growth team and with partners across the South East to connect SMEs with wider support offers Contribute to knowledge sharing and documentation standards across the programme You will be responsible for delivering high quality advisory and operational support at pace to strengthen the region's manufacturing ecosystem. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience in digital transformation, consultancy, engineering, programme delivery, or business engagement Strong understanding of digital technologies relevant to manufacturing Ability to analyse business processes and identify improvement opportunities Strong organisational skills with the ability to manage multiple tasks and maintain accurate records Experience using CRM systems or similar tools to manage pipelines and track KPIs Ability to build and maintain relationships with businesses, universities, students and partners Experience drafting structured documentation such as project scopes or technology roadmaps Strong communication and stakeholder engagement skills Ability to work collaboratively across teams and independently manage a varied workload A proactive mindset with a commitment to continuous improvement To apply, we request that you submit a CV and you will be asked the following four questions: Technology Adoption Specialists often work with SMEs at very different stages of their digital journey. Please describe how you would support a business that is unsure where to start with digital adoption. What steps would you take to understand their needs, build confidence, and help them identify realistic first steps toward adopting new technologies? Give an example of how you have built and maintained relationships with diverse stakeholders (e.g., SMEs, technical teams, partners, or suppliers). What strategies did you use to keep engagement strong and ensure positive outcomes? This role requires providing impartial, trusted advice to SMEs. How do you ensure your recommendations are both technically sound and aligned with the organisation's strategic goals and constraints? Made Smarter supports SMEs to adopt technologies such as automation, data analytics, AI, and industrial digitalisation. Which emerging technologies do you believe currently offer the greatest impact for SME manufacturers, and why? The job advert closes at 23:59 on 15/03/2026, with interviews taking place in person at Woodhatch Place, Reigate between 24th March and 3rd April 2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need. We value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Accenture
ServiceNow Technical Architect - Senior Manager
Accenture
Job Title: ServiceNow Technical Architect - Senior Manager Location: London Level: Senior Manager Salary: Competitive Salary & Package (Dependent on Experience) As a team: You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring the promise of AI to businesses and the ServiceNow Business Group already have an impressive list of clients who are realising the value of AI and GenAI with ServiceNow to transform their business. We are looking for talented, entrepreneurial technical talent to work on the most exciting projects in the ecosystem. We are not just any partner but proud to be the defining ServiceNow partner in the ecosystem. You Are: A senior Technical Architect with the ServiceNow Business Group you are an experienced innovator of solutions with ServiceNow. You can understand business challenges and architect system solutions with ServiceNow. Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems. You are a continuous learner, taking advantage of new learning opportunities including willingness to undertake new certifications such as Certified Master Architect. As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress. Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity. Strong background working with Enterprise Software companies and/or Consulting companies. We are looking for experience in the following skills: Expert knowledge and experience working with ServiceNow in Development & Technical Architecture capacity. Certified Technical Architect and ambition to do Certified Master Architect if not completed already Minimum of 5 years leading teams of ServiceNow Developers as a technical manager and mentor by implementing quality standards such as code and architectural reviews. Minimum 5+ ServiceNow CIS certifications Experience 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Experience of operating in a Technical Design Authority mode and demonstrable trusted advisor experience Ability to demonstrate advanced scripting and integration skills - JavaScript, SQL, API Web Services Experience integrating ServiceNow with Cloud Infrastructure (e.g AWS, Azure, GCP) Nice to have: Cloud migration experience GenAI experience ITILv4 or equivalent Certified SC clearance is desirable, or the ability to obtain SC clearance is required. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Closing Date for Applications: 28/02/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
04/03/2026
Full time
Job Title: ServiceNow Technical Architect - Senior Manager Location: London Level: Senior Manager Salary: Competitive Salary & Package (Dependent on Experience) As a team: You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring the promise of AI to businesses and the ServiceNow Business Group already have an impressive list of clients who are realising the value of AI and GenAI with ServiceNow to transform their business. We are looking for talented, entrepreneurial technical talent to work on the most exciting projects in the ecosystem. We are not just any partner but proud to be the defining ServiceNow partner in the ecosystem. You Are: A senior Technical Architect with the ServiceNow Business Group you are an experienced innovator of solutions with ServiceNow. You can understand business challenges and architect system solutions with ServiceNow. Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems. You are a continuous learner, taking advantage of new learning opportunities including willingness to undertake new certifications such as Certified Master Architect. As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress. Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity. Strong background working with Enterprise Software companies and/or Consulting companies. We are looking for experience in the following skills: Expert knowledge and experience working with ServiceNow in Development & Technical Architecture capacity. Certified Technical Architect and ambition to do Certified Master Architect if not completed already Minimum of 5 years leading teams of ServiceNow Developers as a technical manager and mentor by implementing quality standards such as code and architectural reviews. Minimum 5+ ServiceNow CIS certifications Experience 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Experience of operating in a Technical Design Authority mode and demonstrable trusted advisor experience Ability to demonstrate advanced scripting and integration skills - JavaScript, SQL, API Web Services Experience integrating ServiceNow with Cloud Infrastructure (e.g AWS, Azure, GCP) Nice to have: Cloud migration experience GenAI experience ITILv4 or equivalent Certified SC clearance is desirable, or the ability to obtain SC clearance is required. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Closing Date for Applications: 28/02/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
Boston Consulting Group
Global Operational Innovations Senior Analyst (12-month Fixed Term Contract)
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do A key priority for BCG and our Operational Innovations team is to accelerate and support both the digital and operational transformation and innovation of our own firm. Our team is focused on driving and supporting improved performance of our internal functions by providing Program Management and executional support to major initiatives; Change Management and transformation communications excellence; and on-the-ground Enablement and Activation. We also provide expertise and counsel on relevant management themes impacting the firm, including digital, agile, lean, change management and stakeholder management. Our focus is on enabling the step-change improvement in the effectiveness and efficiency of the firm by accelerating high-priority initiatives sponsored by the Operations Leadership Team and/or our Operating Committee. The group works with the senior leaders of individual functions and geographies to define and prioritize the set of improvement initiatives, manage the portfolio of projects in a consistent and robust manner, accelerate analytics and specific redesign processes when required, assist functional project owners to drive change throughout the firm, and oversee development of the measurement and monitoring tools that define progress made and value delivered. The team includes change and communications experts to drive the most effective change management and stakeholder engagement for our highest-profile and most complex internal change efforts. As a member of our OI team, you'll work alongside functional project owners and OI team members to drive BCG's change agenda, increasing your understanding of complex business problems and developing new skills and experience to help you at every stage of your career - at BCG and beyond. In this role you will be dedicated to the support of individual projects, responsible for generating output in Excel and PowerPoint. This role will be critical in delivering and accelerating change in our internal functions, so a service-minded and collaborative team approach is critical. We expect all team members to participate in reinforcing an OI team culture of collaboration, continuous learning, and analytical insight, and to support one another and our internal clients with caring and professionalism. Key Activities and Responsibilities include: In partnership with initiative owners and OI Project Managers, provide content support, research, expertise, analyses, or documentation to support project management and accelerate various functional or geographic improvement initiatives. Project emphasis to include operational improvement projects, and often the digital delivery of operational improvements, digital collaboration, and/or digital employee services. Support development of deliverables, ensuring highest potential for value delivery. Deliverables could include business improvement plans, process design, effective communication & engagement plans, implementation plans or supporting analyses for any of these. Expectation that analysts can distil key insights from analyses to presentation formats. Work with line owners and OI team members to identify potential investments and/or process improvements to accelerate BCG's digital and operational development. Assist in defining end-state processes and organizational models, as well as the path to achieve those end states. Work with Program Managers and Change Managers/Leads to support on the ground implementation of Change initiatives including enabling impacted users, embedding behavioral change and doing change impact analysis. Work with Program Managers and Change Managers/Leads translate project objectives and change needs into concrete employee communications, engagement actions and campaigns using a range of channels and media. Track project success and progress, working with project managers to ensure projects remain on course and objectives are realized on-time and within budget parameters, and that projects deliver against stated objectives and KPIs. Support development of senior management reporting and broader communications, as required, in part by providing related analyses and supporting documentation YOU'RE GOOD AT Organizing and managing project details with a bias for getting to great output quickly - You are flexible and organized in your work and can be effective across a range of activities and stakeholders Working in a complex environment at pace - You are analytical and comfortable managing multiple deliverables with multiple inputs often with high impact, time sensitive requirements Data Analysis - Qualitative and quantitative evaluation of information and data to draw out insights and help shape project plans, business cases, etc. Stakeholder Engagement - You can hear what someone needs, translate it into your own words, and create it. You are politically and organizationally savvy and can navigate/influence complex matrix organizations Structuring and analyzing information. You can take an idea for organizing or analyzing data and turn it into a useful deliverable. Strong attention to detail Culture and collaboration - you care deeply about the experience and engagement of your colleagues and believe in the core tenets of BCG's purpose statements Learning and adapting - you are an eager and consistent learner, are naturally curious, open to feedback and interested in continuous improvement What You'll Bring University degree or equivalent - ideally in a business related subject Experience working in a multi-national or large scale environment Data Analysis - strong data analysis skills, able to communicate key insights effectively Curiosity and focus on continuous development, learning Creativity and openness to new approaches, digital tools, Agile methodologies Project and Program Management a plus Who You'll Work With The OI Leadership Team and OI team members, especially project managers and change managers Internal Clients / stakeholders to develop communications to deliver project and stakeholder change objectives External Associates - our network of BCG approved contingent resources, when appropriate Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
03/03/2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do A key priority for BCG and our Operational Innovations team is to accelerate and support both the digital and operational transformation and innovation of our own firm. Our team is focused on driving and supporting improved performance of our internal functions by providing Program Management and executional support to major initiatives; Change Management and transformation communications excellence; and on-the-ground Enablement and Activation. We also provide expertise and counsel on relevant management themes impacting the firm, including digital, agile, lean, change management and stakeholder management. Our focus is on enabling the step-change improvement in the effectiveness and efficiency of the firm by accelerating high-priority initiatives sponsored by the Operations Leadership Team and/or our Operating Committee. The group works with the senior leaders of individual functions and geographies to define and prioritize the set of improvement initiatives, manage the portfolio of projects in a consistent and robust manner, accelerate analytics and specific redesign processes when required, assist functional project owners to drive change throughout the firm, and oversee development of the measurement and monitoring tools that define progress made and value delivered. The team includes change and communications experts to drive the most effective change management and stakeholder engagement for our highest-profile and most complex internal change efforts. As a member of our OI team, you'll work alongside functional project owners and OI team members to drive BCG's change agenda, increasing your understanding of complex business problems and developing new skills and experience to help you at every stage of your career - at BCG and beyond. In this role you will be dedicated to the support of individual projects, responsible for generating output in Excel and PowerPoint. This role will be critical in delivering and accelerating change in our internal functions, so a service-minded and collaborative team approach is critical. We expect all team members to participate in reinforcing an OI team culture of collaboration, continuous learning, and analytical insight, and to support one another and our internal clients with caring and professionalism. Key Activities and Responsibilities include: In partnership with initiative owners and OI Project Managers, provide content support, research, expertise, analyses, or documentation to support project management and accelerate various functional or geographic improvement initiatives. Project emphasis to include operational improvement projects, and often the digital delivery of operational improvements, digital collaboration, and/or digital employee services. Support development of deliverables, ensuring highest potential for value delivery. Deliverables could include business improvement plans, process design, effective communication & engagement plans, implementation plans or supporting analyses for any of these. Expectation that analysts can distil key insights from analyses to presentation formats. Work with line owners and OI team members to identify potential investments and/or process improvements to accelerate BCG's digital and operational development. Assist in defining end-state processes and organizational models, as well as the path to achieve those end states. Work with Program Managers and Change Managers/Leads to support on the ground implementation of Change initiatives including enabling impacted users, embedding behavioral change and doing change impact analysis. Work with Program Managers and Change Managers/Leads translate project objectives and change needs into concrete employee communications, engagement actions and campaigns using a range of channels and media. Track project success and progress, working with project managers to ensure projects remain on course and objectives are realized on-time and within budget parameters, and that projects deliver against stated objectives and KPIs. Support development of senior management reporting and broader communications, as required, in part by providing related analyses and supporting documentation YOU'RE GOOD AT Organizing and managing project details with a bias for getting to great output quickly - You are flexible and organized in your work and can be effective across a range of activities and stakeholders Working in a complex environment at pace - You are analytical and comfortable managing multiple deliverables with multiple inputs often with high impact, time sensitive requirements Data Analysis - Qualitative and quantitative evaluation of information and data to draw out insights and help shape project plans, business cases, etc. Stakeholder Engagement - You can hear what someone needs, translate it into your own words, and create it. You are politically and organizationally savvy and can navigate/influence complex matrix organizations Structuring and analyzing information. You can take an idea for organizing or analyzing data and turn it into a useful deliverable. Strong attention to detail Culture and collaboration - you care deeply about the experience and engagement of your colleagues and believe in the core tenets of BCG's purpose statements Learning and adapting - you are an eager and consistent learner, are naturally curious, open to feedback and interested in continuous improvement What You'll Bring University degree or equivalent - ideally in a business related subject Experience working in a multi-national or large scale environment Data Analysis - strong data analysis skills, able to communicate key insights effectively Curiosity and focus on continuous development, learning Creativity and openness to new approaches, digital tools, Agile methodologies Project and Program Management a plus Who You'll Work With The OI Leadership Team and OI team members, especially project managers and change managers Internal Clients / stakeholders to develop communications to deliver project and stakeholder change objectives External Associates - our network of BCG approved contingent resources, when appropriate Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Ashdown Group
IT Manager - Charity
Ashdown Group
IT Manager (Remote/Home Based) - Fully remote/home based role with a national charity - Salary up to £46,000 plus benefits A well-established charity is seeking an experienced IT Manager to take ownership of its outsourced, cloud based technologyu platforms. This is a hands-on leadership role offering the opportunity to shape IT strategy, manage day-to-day infrastructure, and support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation's IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems and networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable for this IT Manager role you will have a technical background and experience managing IT environments in an SME or mid-sized organisation. In addition you will need the following: Strong infrastructure and systems knowledge (Microsoft background) Experience managing third-party IT providers Exposure to cyber security best practice Experience delivering IT projects and improvements A hands-on, solutions-focused mindset
03/03/2026
Full time
IT Manager (Remote/Home Based) - Fully remote/home based role with a national charity - Salary up to £46,000 plus benefits A well-established charity is seeking an experienced IT Manager to take ownership of its outsourced, cloud based technologyu platforms. This is a hands-on leadership role offering the opportunity to shape IT strategy, manage day-to-day infrastructure, and support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation's IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems and networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable for this IT Manager role you will have a technical background and experience managing IT environments in an SME or mid-sized organisation. In addition you will need the following: Strong infrastructure and systems knowledge (Microsoft background) Experience managing third-party IT providers Exposure to cyber security best practice Experience delivering IT projects and improvements A hands-on, solutions-focused mindset
Ashdown Group
IT Manager - Charity
Ashdown Group
IT Manager (Remote/Home Based) - Fully remote/home based role with a national charity - Salary up to £46,000 plus benefits A well-established charity is seeking an experienced IT Manager to take ownership of its outsourced, cloud based technologyu platforms. This is a hands-on leadership role offering the opportunity to shape IT strategy, manage day-to-day infrastructure, and support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation's IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems and networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable for this IT Manager role you will have a technical background and experience managing IT environments in an SME or mid-sized organisation. In addition you will need the following: Strong infrastructure and systems knowledge (Microsoft background) Experience managing third-party IT providers Exposure to cyber security best practice Experience delivering IT projects and improvements A hands-on, solutions-focused mindset
03/03/2026
Full time
IT Manager (Remote/Home Based) - Fully remote/home based role with a national charity - Salary up to £46,000 plus benefits A well-established charity is seeking an experienced IT Manager to take ownership of its outsourced, cloud based technologyu platforms. This is a hands-on leadership role offering the opportunity to shape IT strategy, manage day-to-day infrastructure, and support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation's IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems and networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable for this IT Manager role you will have a technical background and experience managing IT environments in an SME or mid-sized organisation. In addition you will need the following: Strong infrastructure and systems knowledge (Microsoft background) Experience managing third-party IT providers Exposure to cyber security best practice Experience delivering IT projects and improvements A hands-on, solutions-focused mindset
Ashdown Group
Remote IT Manager
Ashdown Group
IT Manager - Charity - Fully remote/home based role with a national charity - Salary up to £46,000 plus benefits A well-established charity is seeking an experienced IT Manager to take ownership of its outsourced, cloud based technologyu platforms. This is a hands-on leadership role offering the opportunity to shape IT strategy, manage day-to-day infrastructure, and support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation's IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems and networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable for this IT Manager role you will have a technical background and experience managing IT environments in an SME or mid-sized organisation. In addition you will need the following: Strong infrastructure and systems knowledge (Microsoft background) Experience managing third-party IT providers Exposure to cyber security best practice Experience delivering IT projects and improvements A hands-on, solutions-focused mindset
03/03/2026
Full time
IT Manager - Charity - Fully remote/home based role with a national charity - Salary up to £46,000 plus benefits A well-established charity is seeking an experienced IT Manager to take ownership of its outsourced, cloud based technologyu platforms. This is a hands-on leadership role offering the opportunity to shape IT strategy, manage day-to-day infrastructure, and support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation's IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems and networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable for this IT Manager role you will have a technical background and experience managing IT environments in an SME or mid-sized organisation. In addition you will need the following: Strong infrastructure and systems knowledge (Microsoft background) Experience managing third-party IT providers Exposure to cyber security best practice Experience delivering IT projects and improvements A hands-on, solutions-focused mindset
Ashdown Group
IT Manager - Charity
Ashdown Group
IT Manager (Remote/Home Based) - Fully remote/home based role with a national charity - Salary up to £46,000 plus benefits A well-established charity is seeking an experienced IT Manager to take ownership of its outsourced, cloud based technologyu platforms. This is a hands-on leadership role offering the opportunity to shape IT strategy, manage day-to-day infrastructure, and support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation's IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems and networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable for this IT Manager role you will have a technical background and experience managing IT environments in an SME or mid-sized organisation. In addition you will need the following: Strong infrastructure and systems knowledge (Microsoft background) Experience managing third-party IT providers Exposure to cyber security best practice Experience delivering IT projects and improvements A hands-on, solutions-focused mindset
03/03/2026
Full time
IT Manager (Remote/Home Based) - Fully remote/home based role with a national charity - Salary up to £46,000 plus benefits A well-established charity is seeking an experienced IT Manager to take ownership of its outsourced, cloud based technologyu platforms. This is a hands-on leadership role offering the opportunity to shape IT strategy, manage day-to-day infrastructure, and support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation's IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems and networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable for this IT Manager role you will have a technical background and experience managing IT environments in an SME or mid-sized organisation. In addition you will need the following: Strong infrastructure and systems knowledge (Microsoft background) Experience managing third-party IT providers Exposure to cyber security best practice Experience delivering IT projects and improvements A hands-on, solutions-focused mindset
TRIA
Project Manager (CRM Implementation)
TRIA
Project Manager - CRM & Digital Membership Platform Implementation c 425 a day outside IR35 London - Approx. 3 days per week onsite during Discovery and early implementation phases of the programme. We're on the hunt for an experienced Project Manager to manage the full end to end delivery of a new CRM / digital membership platform implementation. This is a governance, commercial control and delivery assurance role rather than a technical build position and the successful candidate will ensure the programme is delivered within agreed scope, cost and risk tolerances, with disciplined management of requirements, supplier performance, contractual controls and structured transition into BAU support. Purpose of the Role To manage the end-to-end delivery plan from Discovery through to go-live and warranty completion, ensuring: Requirements are clearly defined and locked prior to build Scope and change control are tightly managed Costs and commercial risk are controlled Implementation defects are resolved within warranty Support hours are not inappropriately consumed Formal acceptance and structured handover into BAU is achieved Key Responsibilities Manage the full delivery lifecycle from Discovery to warranty completion Validate Discovery outputs and functional specifications Oversee integrations and maintain a cross-supplier dependency register Define and manage data migration, validation, reconciliation and cutover planning Lead UAT, defect management and formal sign-off Coordinate internal stakeholder input at each stage Manage supplier performance against MSA, SoW and SLA commitments Control change requests and prevent scope drift Maintain structured risk, issue and decision logs Provide clear governance reporting to ExCo and Board Manage service transition into BAU support Experience Required 8+ years delivering CRM, membership platform or SaaS transformation programmes Strong client-side Project Management experience Demonstrable experience operating within MSA / SoW / SLA contractual frameworks Commercially astute, with experience managing fixed-price and time-and-materials risk Comfortable operating at Executive and Board level Membership, education or not-for-profit sector experience desirable
03/03/2026
Contractor
Project Manager - CRM & Digital Membership Platform Implementation c 425 a day outside IR35 London - Approx. 3 days per week onsite during Discovery and early implementation phases of the programme. We're on the hunt for an experienced Project Manager to manage the full end to end delivery of a new CRM / digital membership platform implementation. This is a governance, commercial control and delivery assurance role rather than a technical build position and the successful candidate will ensure the programme is delivered within agreed scope, cost and risk tolerances, with disciplined management of requirements, supplier performance, contractual controls and structured transition into BAU support. Purpose of the Role To manage the end-to-end delivery plan from Discovery through to go-live and warranty completion, ensuring: Requirements are clearly defined and locked prior to build Scope and change control are tightly managed Costs and commercial risk are controlled Implementation defects are resolved within warranty Support hours are not inappropriately consumed Formal acceptance and structured handover into BAU is achieved Key Responsibilities Manage the full delivery lifecycle from Discovery to warranty completion Validate Discovery outputs and functional specifications Oversee integrations and maintain a cross-supplier dependency register Define and manage data migration, validation, reconciliation and cutover planning Lead UAT, defect management and formal sign-off Coordinate internal stakeholder input at each stage Manage supplier performance against MSA, SoW and SLA commitments Control change requests and prevent scope drift Maintain structured risk, issue and decision logs Provide clear governance reporting to ExCo and Board Manage service transition into BAU support Experience Required 8+ years delivering CRM, membership platform or SaaS transformation programmes Strong client-side Project Management experience Demonstrable experience operating within MSA / SoW / SLA contractual frameworks Commercially astute, with experience managing fixed-price and time-and-materials risk Comfortable operating at Executive and Board level Membership, education or not-for-profit sector experience desirable
Connect2Hackney
Test Manager (NEC Housing Implementation)
Connect2Hackney Hackney, London
Connect2Hackney , the internal talent team for the London Borough of Hackne y , is searching for a meticulous and strategic Test Manager to join our housing transformation programme. We are implementing the NEC Integrated Housing System (IHS) , and we need a testing expert to ensure this critical platform is functionally sound, reliable, and perfectly tailored for our staff and residents. The Role As the Test Manager, you will report to the Programme Manager and take full ownership of the end-to-end testing strategy. You will lead the "de-risking" of the implementation, ensuring that from the first line of migrated data to the final User Acceptance Testing (UAT) sign-off, the system is fit for purpose. Key Responsibilities Strategy & Planning: Develop and own the overarching Test Strategy, covering SIT, UAT, Regression, and Performance testing. UAT Coordination: Collaborate with Delivery Managers and BAs to translate complex technical requirements into real-world test scripts for housing officers. Defect Management: Chair regular triage meetings to prioritise fixes with the NEC technical team and internal support. Data Validation: Work closely with the data workstream to ensure legacy information surfaces correctly in the new NEC environment. Strategic Reporting: Provide "Go/No-Go" recommendations to the Programme Board based on objective metrics and residual risk. What We're Looking For We need someone who can bridge the gap between technical developers and frontline housing staff. System Expertise: Direct experience with NEC Housing or similar large-scale Integrated Housing Systems (IHS). Testing Mastery: Deep knowledge of the full Software Testing Life Cycle (STLC), specifically managing UAT within a local government or housing association context. Technical Tooling: Proficiency in management software such as Jira, Azure DevOps, or ALM. Communication: The ability to explain a "Severity 1 Defect" to a Housing Officer and "User Experience friction" to a Developer with equal clarity. Key Deliverables You will be responsible for producing high-impact documentation that guides the project to success, including: Test Strategy Document: Defining the "What, How, and When," including formal sign-off criteria. UAT Test Script Library: A comprehensive set of real-world scenarios, such as end-to-end void management. Final Test Summary Report: Providing evidence-based assurance that the system is ready for "Go Live". Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
03/03/2026
Seasonal
Connect2Hackney , the internal talent team for the London Borough of Hackne y , is searching for a meticulous and strategic Test Manager to join our housing transformation programme. We are implementing the NEC Integrated Housing System (IHS) , and we need a testing expert to ensure this critical platform is functionally sound, reliable, and perfectly tailored for our staff and residents. The Role As the Test Manager, you will report to the Programme Manager and take full ownership of the end-to-end testing strategy. You will lead the "de-risking" of the implementation, ensuring that from the first line of migrated data to the final User Acceptance Testing (UAT) sign-off, the system is fit for purpose. Key Responsibilities Strategy & Planning: Develop and own the overarching Test Strategy, covering SIT, UAT, Regression, and Performance testing. UAT Coordination: Collaborate with Delivery Managers and BAs to translate complex technical requirements into real-world test scripts for housing officers. Defect Management: Chair regular triage meetings to prioritise fixes with the NEC technical team and internal support. Data Validation: Work closely with the data workstream to ensure legacy information surfaces correctly in the new NEC environment. Strategic Reporting: Provide "Go/No-Go" recommendations to the Programme Board based on objective metrics and residual risk. What We're Looking For We need someone who can bridge the gap between technical developers and frontline housing staff. System Expertise: Direct experience with NEC Housing or similar large-scale Integrated Housing Systems (IHS). Testing Mastery: Deep knowledge of the full Software Testing Life Cycle (STLC), specifically managing UAT within a local government or housing association context. Technical Tooling: Proficiency in management software such as Jira, Azure DevOps, or ALM. Communication: The ability to explain a "Severity 1 Defect" to a Housing Officer and "User Experience friction" to a Developer with equal clarity. Key Deliverables You will be responsible for producing high-impact documentation that guides the project to success, including: Test Strategy Document: Defining the "What, How, and When," including formal sign-off criteria. UAT Test Script Library: A comprehensive set of real-world scenarios, such as end-to-end void management. Final Test Summary Report: Providing evidence-based assurance that the system is ready for "Go Live". Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

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