1294 jobs found

Bolton This is a fantastic opportunity within the Digital Services and Solutions Procurement team to deliver Supplier Relationship Management (SRM) to the Digital Excellence team in the UK. The opportunity is to embed yourself within the Digital Services and Solutions Procurement team, a Domain of c. 30 people across the UK, France and Italy, covering key spend areas such as software (SaaS, Engineering & Manufacturing, Enterprise), Hardware, Services, Networks and Cyber. Salary: Circa £55,000 - £65,000 depending on experience Dynamic (hybrid) working: 2 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: This team forms part of a wider international Indirect Procurement team of c. 80 people. The UK Supplier n Relationship Manager in Digital Services and Solutions Procurement will be a trusted member of the management team and will be entrusted to focus on SRM delivery across this critical Domain, enabling and developing key supplier/stakeholder relationships and contracts. Our supply partners range from critical locally based service providers to international European or US software providers. The UK Supplier Relationship Manager will work closely with the Group Supplier Relationship Manager and manage the over-arching strategy for SRM with key target vendor and contract relationships, setting ownership, and developing key relationships in the UK. The successful candidate will communicate across wider Indirect Procurement to co-operate internationally, and help up-skill and empower our teams. What we're looking for from you: Senior procurement experience / SRM professional, MCIPS qualified or studying for MCIPS, with extensive experience of dealing with senior internal and external collaborators to board level. Able to lead and influence SRM strategies in differing contexts and services, preferably IT. Knowledge required of contracts and contract law, able to develop and draft SRM schedules, SLAs and critical metrics or performance schedules. Able to apply and carry out contract terms. Able to handle and develop contracts over the contract lifecycle ready for renewal or competition. Excellent written and communicating skills - able to lead independently and make recommendations on strategy. Excellent soft skills and emotional intelligence. A great teammate - ready to champion and mentor our teams, ensuring suppliers and stakeholders are positively engaged, seeking positive outcomes. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

We are seeking an experienced and highly motivated individual to join the Quality Assurance team in Bolton, providing support to both the Manufacturing and Supply Chain teams. Salary: Circa £60,000 depending on experience Dynamic (hybrid) working: 3-4 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity? Are you a Quality professional with a passion for problem solving? Working with our Manufacturing & Supply Chain teams you will lead the Quality Assurance activities on one of our complex Weapon System production lines, thereby supporting delivery of UK strategic defence needs. Co-ordinate delivery of the Quality Assurance activities across the Manufacturing Business Units to reduce production programme quality risks. Timely resolution of production line issues, by leading multi-functional teams through application of industry standard problem solving tools and techniques. Lead delivery of assurance activities associated with industrialisation of our production lines. Identify and mitigate production risks through implementation of PFMEA's, Control Plans, Special Process validation, etc. Lead Project Manufacturing Non-Conformance Panels, escalating critical issues to senior management. Ensure implementation of any Project specific non-conformance processes within manufacturing. Conduct non-conformance data analysis to identify trends, root causes and opportunities for improvement. Primary interface to Customer for project contractual deliverables out of our Bolton production facility. Additional role responsibilities: Support the Project team in developing cost effective project planning to assist in on time delivery of all contractual deliverables, whilst meeting MBDA policy and process. Collaborate with the engineering and manufacturing teams to optimise the manufacturing processes. Support the delivery of Product Life Cycle Gate reviews, providing assurance of deliverables and ensuring timely closure of actions. Provide Quality reporting into Project, Manufacturing and Functional Programme Reviews. Drive the Quality culture within the Manufacturing domain to ensure continuous improvement and delivery of the quality strategy and risk assessments. Certify and release product to our customer in accordance with the contractual requirements. What we're looking for from you: Preferably degree educated, or substantial experience in Quality Management Practitioner of current QA problem solving methods (8D, Six Sigma, DMAIC, etc.) Good working knowledge of Microsoft Office packages (PowerPoint, Word and Excel) Excellent interpersonal skills are essential and able to influence others in a collaborative way. Highly self-motivated, and demonstrate a determination and persistence to deliver results despite obstacles and setbacks. Position is based at our Bolton site, but will require provision of support at our other MBDA sites. Some travel (both UK and international) maybe required. What's in it for you? The role provides an exciting opportunity to work in a high technology environment ranging from the manufacture of CCA assemblies through to live build of Weapon Systems. What's great about the team? Join a collaborative and supportive team who work together to contribute to a shared ambition to deliver for our Armed Forces and preserve the company's reputation as the leading provider of Missile and Weapon Systems. Achieve all this while maintaining your work/life balance Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

ICT Support Officer Cardiff City Council 40,777 - 45,091 Permanent, Full-time Cardiff / hybrid working Overview of the ICT Support Officer position Sellick Partnership is currently partnered with Cardiff City Council to recruit an ICT Support Officer on a permanent, full time basis to join a rapidly growing Infrastructure team across the Council, with a focus on an ongoing school expansion project. Although the council offices are based in Cardiff, the council are happy to discuss and negotiate flexible, hybrid working arrangements and encourage a healthy work-life balance. This opportunity presents a fast paced and busy environment, along with full capacity to expand knowledge, expertise and tech stack. Key responsibilities of the ICT Support Officer Build and maintain effective relationships with schools, stakeholders and internal teams through consultation and collaboration Develop and grow ICT services for schools, maximising customer value, income potential and service benefits Provide strategic and operational advice on school-based ICT projects, ensuring end user requirements are reflected in specifications Work with senior managers and ICT teams to plan, coordinate resources and deliver projects successfully Manage operational ICT services, including procurement, Service Desk incidents, SLAs, performance monitoring and reporting Drive service improvement, customer satisfaction, compliance, quality standards and health and safety Experience needed for the ICT Support Officer Practical understanding of user experience and requirements analysis, with the ability to identify user objectives and define appropriate solutions and resources Experience in creating, implementing and managing service level agreements with suppliers and contractors, with a focus on continuous service improvement Proven track record in project management, ensuring effective planning and successful delivery of solutions Experience in developing and presenting business proposals, including business cases and statements of requirements, both verbally and in writing Demonstrable experience managing customer and supplier relationships, resolving issues and improving satisfaction where challenges arise Benefits available that the ICT Support Officer will receive Annual salary between 40,777 - 45,091 33 days of annual leave per year after 5 years Local Government pension scheme 24/7 employee wellbeing service Flexible on hybrid working This is a fantastic opportunity to join a fast paced environment, with a team built of strong technically minded people with the opportunity to expand on existing tech stacks and methodologies. How to apply for the ICT Support Officer position If you believe you have the necessary skills and ambition for the ICT Support Officer role, please apply now or contact Kyle Fitzgerald at Sellick Partnership. Closing date: Thursday 26 February 2026 Synonyms: IT Service Delivery Officer, ICT Service Delivery Officer, IT Operations Officer, ICT Infrastructure Officer, Education ICT Manager, School IT Services Manager, Digital Services Officer, IT Delivery Officer Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Intellectual Property Lead / Delivery Manager - £900 per day - Inside IR35 - Hybrid working from London or Bristol - 6 Months minimum contract. We are seeking an IP Governance & Delivery Manager to support a major UK infrastructure programme operating within a highly regulated environment. This role is fundamentally about enabling delivery while maintaining compliance, ensuring that licensed engineering and technical data is used appropriately, securely, and in line with contractual obligations. The programme makes use of design and engineering data originally developed for a related project. As a separate legal entity, clear governance is required to control how this data is accessed, shared, modified, and transferred. This role is suited to a senior project or service manager with strong regulatory awareness and experience operating in complex delivery environments. You must be comfortable owning governance, making decisions, and working across disciplines. You will act as the single point of accountability for IP governance, translating contractual requirements into practical, workable processes that support engineering delivery. Key Responsibilities - Own and maintain governance frameworks for licensed engineering and technical data Embed operational control, ensuring IP processes are documented, understood, and followed Act as the primary interface for IP-related queries, managing risk and escalating where required Balance contractual compliance with delivery needs, enabling teams to work effectively Coordinate across Engineering, Legal, IT, and Supply Chain to resolve issues pragmatically Represent governance interests in audits, assurance activities, and programme forums Drive continuous improvement of tools, workflows, and service models Enable secure, traceable data exchange between related programmes and third parties Knowledge, Skills, Qualifications & Experience Essential - Experience working in the nuclear sector or a similarly regulated UK environment Strong project or service management background, with evidence of process improvement Experience operating within governance, assurance, risk, or regulated delivery frameworks Ability to interpret and apply contractual requirements in a practical, delivery-focused way Excellent stakeholder management across technical and non-technical teams Confident decision-making in complex or ambiguous situations Clear and effective communication skills Desirable - Experience managing technical data, configuration, or compliance portfolios Familiarity with PLM or information management systems (e.g. Teamcenter) Understanding of UK nuclear regulatory or ONR frameworks Formal project management training or equivalent experience Why Join - This role offers the opportunity to take ownership of a critical governance function within a nationally significant infrastructure programme. You will operate at the heart of delivery, influencing how engineering data is controlled and shared, while ensuring compliance in a highly regulated environment.

ICT Delivery Officer Cardiff City Council 40,777 to 45,091 Permanent, Full-time Cardiff / hybrid working Overview of the ICT Delivery Officer role Sellick Partnership is currently partnered with Cardiff City Council to recruit an ICT Delivery Officer to join their expanding Infrastructure team on a permanent, full time basis. Although the council offices are based in Cardiff, the council are happy to discuss and negotiate flexible, hybrid working arrangements and encourage a healthy work-life balance. With a focus on the ongoing schools expansion project across Cardiff, this opportunity provides and exciting series of projects that will allow you to expand on current knowledge and skills. Key responsibilities of the ICT Delivery Officer Manage supplier relationships, contracts and procurement in line with statutory and corporate requirements Work with senior managers, ICT teams and education services to plan, deliver and develop ICT services for schools Support project planning and delivery by advising on requirements, coordinating resources and improving service outcomes Oversee operational ICT services, including Service Desk incidents, SLAs, performance monitoring and reporting Monitor customer and supplier satisfaction, addressing issues and driving service and quality improvements Develop and maintain ICT service plans, policies, processes and standards, promoting compliance and health and safety Experience required for the ICT Delivery Officer Practical understanding of user experience and requirements analysis, with the ability to identify user objectives and define appropriate solutions and resources Experience in creating, implementing and monitoring service level agreements with suppliers and contractors, with a focus on continuous service improvement Proven track record in project management, ensuring effective planning and successful delivery of solutions Experience developing and presenting business proposals, including business cases and statements of requirements, both verbally and in writing Demonstrable experience managing customer and supplier relationships, resolving dissatisfaction and maintaining positive engagement Experience of ICT service delivery within schools or similar educational environments Benefits available that the ICT Delivery Officer will receive Annual salary between 40,777 - 45,091 33 days of annual leave per year after 5 years Local Government pension scheme 24/7 employee wellbeing service Flexible on hybrid working This is a fantastic opportunity to join a fast-paced environment, with a team built of strong technically minded people with the opportunity to expand on existing tech stacks and methodologies. How to apply for the ICT Delivery Officer position If you believe you have the necessary skills and ambition for the ICT Delivery Officer role, please apply now or contact Kyle Fitzgerald at Sellick Partnership for a confidential chat. Closing date: Thursday 26 February 2026 Synonyms: ICT Delivery Officer, IT Delivery Officer, Delivery Lead, Infrastructure Architect Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Senior Project Manager (ETRM) London (Hybrid 3 days a week onsite) Salary 100,000 - 120,000 pa + benefits We are working with a leading global software provider who have an excellent opportunity for a Senior Project Manager. Primarily managing a key overseas account you will take ownership of complex, client-facing delivery programmes. This role suits an experienced project leader who ideally comes with Energy Trading and Risk Management (ETRM) expertise, or similar regulated, data-intensive environments. You will be comfortable operating at pace, managing multiple stakeholders, and driving delivery across cross-functional teams. You'll be accountable for end-to-end project execution, from planning and governance through to financial control and successful client outcomes. Role: Leading the delivery of complex technology implementations across the full project lifecycle Owning project plans, timelines, dependencies, risks, and governance Coordinating internal delivery teams, implementation partners, and client stakeholders Managing budgets, forecasts, scope changes, and commercial impact Identifying delivery risks early and putting practical mitigations in place Acting as the senior point of contact for project status and decision-making What we're looking for Experience within a similar Senior PM role ideally from within the Energy Trading and Risk Management (ETRM) sector. Track record of delivering client-facing technology projects on a global scale Background in ETRM, energy trading, commodities, or financial services preferred Strong grasp of project methodologies (Agile, Waterfall, Hybrid) Proven experience managing budgets, change control, and multi-workstream delivery Confident communicator, able to engage senior stakeholders and clients Experience working with distributed or global delivery teams is an advantage Project management certification (PMP or equivalent) desirable Contact David Southwood - CPS Group UK By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>

Sales Team Leader (Telecoms) Farnborough 50,000- 60,000 + OTE over 120,000 + Progression + Gym + 33 Days Annual Leave + Charity Days + Pension + Benefits Excellent opportunity for a Sales Team Leader from a Telecoms background to join an award-winning business in a senior, hands-on leadership role where you'll take ownership of revenue strategy, develop and coach a high-performing Account Management team, and build a new outbound Business Development function. This company are a well-established and growing telecoms provider with a strong reputation for service delivery, long-term customer relationships, and a solutions-led approach. They work with major enterprise clients, including leading UK construction firms and defence sector customers, and are investing in the sales function to drive the next phase of growth. In this role you will lead a team of 6 Account Managers, drive account growth across key customers, and establish a new outbound/new-logo capability. You'll work closely with Marketing, Service Delivery, Operations and the CEO, improving CRM discipline, forecasting accuracy, and ensuring a structured, repeatable sales process is embedded across the function. The ideal candidate will have proven experience leading sales teams within Telecoms, with a track record of developing people, improving sales process/CRM adoption, and driving revenue through both account growth and new business. You'll be commercially sharp, confident operating at a senior stakeholder level, and comfortable working in an office-based leadership role. Candidate must have full right to work and remain in the UK and be eligible for SC Clearance. This is a fantastic opportunity to step into a pivotal sales leadership position within a high-growth business, with clear progression and an OTE example that shows the role can earn considerably beyond base. The Role: Lead and develop a high-performing sales function, managing 6 existing Account Managers Build a new Business Development team focused on outbound pipeline and new logo acquisition Own revenue strategy, forecasting and pipeline reporting in partnership with the CEO and wider business Embed a structured sales process and CRM best practice to improve pipeline quality, win rate and delivery consistency The Person: Sales team leadership experience within Telecoms Track record of driving account growth through upsell/cross-sell and senior stakeholder management Experience creating outbound/new business pipeline (or building/scaling a BD function) Strong process/CRM mindset with the ability to coach, document and raise standards across a team Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

A fantastic opportunity has arisen for a Quality Assurance Engineering professional to join the Quality Assurance Equipment Engineering team supporting a variety of Electronic Equipment's in Development. Job Title: Quality Assurance Engineer Salary: Circa £40,000 - £50,000 depending on experience Location: Stevenage (We may be able to offer a relocation package for this role) Dynamic (hybrid) working: 3 days per week on-site, due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: A fantastic opportunity has arisen for a Quality Assurance Engineering professional to join the Quality Assurance Equipment Engineering team supporting a variety of Electronic Equipment's in Development. This opportunity provides the chance to play a pivotal role within an established QA team embedded within Electronic Engineering with the aim of ensuring all core QA EE activities are met and closely working with Major project Product Assurance Managers across the business, preventing/minimising product non-conformance, supporting smooth Equipment delivery, assuring reliable products and increasing Customer satisfaction. The Role Review, contribute and maintain Equipment Quality planning documentation. Ensure compliance to Electronic Engineering BMS procedures is maintained. Ensure Product Life Cycle reviews are planned, carried out and actions managed appropriately. Manage Product Non-Conformance. Facilitate implementation of Non-conformance process. Support design and manufacturing defect investigations. Provide Non-Conformance data analysis and summary reports into Major Equipment and senior management reviews. Proactively identify, communicate and mitigate Quality risks and issues for in house equipment's with the aim of reducing risk and increasing customer satisfaction. Participate in engineering process improvement and facilitate local flash audits providing compliance and process improvement ideas. Plan and facilitate quality focused micro training to increase quality process awareness, efficiencies and competencies within the engineering team& site facilities, bonus scheme and superb learning and development opportunities. What we're looking for from you: Ideally minimum HNC/HND in Engineering or Quality Assurance or considerable previous experience in related role. Experienced quality professionals, preferably within Electronic Engineering with a proven track record in Quality Assurance. Practitioner of current QA problem solving and improvement methods (8D, RCA, DMAIC, etc.) Good knowledge of the product lifecycle - specifically in development Strong analytical skills; ability to run reports in Excel, use SAP QM system, and document management tools Continuous improvement awareness and ability to use own initiative to deliver improvements Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

We are looking for an experienced Senior Product Manager CRM to lead the development and evolution of a global Salesforce CRM platform. This role is central to delivering a seamless customer journey across marketing, admissions and digital engagement channels. Reporting into a senior commercial leader, you will own the CRM product vision and roadmap, working closely with IT, regional teams and key stakeholders to ensure the platform drives performance, insight and growth. You will be leading an established team therefore will need proven leadership experience Key Responsibilities Lead the CRM product strategy, roadmap and continuous improvement plan Manage global rollouts, new releases, integrations and platform optimisation Build a single customer view through strong data integrity and governance Deliver advanced dashboards, reporting and conversion performance tracking Partner with marketing automation and digital teams to enhance engagement Manage external vendors, budgets and business case delivery Coach and develop a CRM product team and support regional adoption About You Significant experience in CRM product management and Salesforce delivery Strong understanding of customer engagement, marketing automation and analytics Proven track record delivering large scale, multi region CRM programmes Confident communicator with excellent stakeholder and change management skills Data driven, strategic and focused on measurable ROI and outcomes If you're passionate about Salesforce CRM product leadership and want to make a global impact, we'd love to hear from you. Apply now!

Lead Support & Service Technician Location: Northampton Permanent, Full-time Salary Dependent on Experience Our client is a specialist in Mobile Computing, Data Capture and Warehouse Management. Combining their customisable software with the highest quality hardware and using barcodes as a language, they are providing cost effective and work efficient packages for effective Warehouse Management. Established in 1982, they have continuously pushed the boundaries to develop a solution and expand their product range - whilst maintaining a leading edge in technology for data collection and management. Brief Role Outline The Senior Service Delivery & Customer Support Lead is a senior, hands-on role responsible for overseeing day-to-day service delivery, maintaining service standards, and acting as an escalation point for complex customer and technical issues. This role provides operational leadership and technical oversight within the support function, working closely with management and project teams, while remaining actively involved in service delivery and continuous improvement. Key Responsibilities Service Delivery & Operational Oversight Oversight of daily service desk and support activities Managing and maintaining the internal call management and logging system Triage, prioritisation, and escalation of support requests Ensuring support services are delivered in line with agreed SLAs and procedures Identifying and resolving recurring issues and service bottlenecks Maintaining standards across the Northampton office environment Senior Support & Escalation Acting as the senior escalation point for complex support and customer issues Providing timely, high-quality solutions to technical and service-related problems Detecting, tracking, and documenting software defects and inconsistencies Producing and maintaining support documentation and knowledge-base materials Applying quality engineering principles across the Agile product lifecycle Leadership (Non-Managerial) Providing day-to-day guidance and support to junior team members Supporting apprentices through structured mentoring and on-the-job training Promoting consistent working practices, professionalism, and service standards Flagging risks, capacity issues, and service concerns to senior management (This role does not carry formal line-management responsibility.) Projects & Continuous Improvement Contributing to project delivery by reviewing specifications and requirements Supporting system, integration, and regression testing where required Assisting with the development of automation scripts and service improvements Identifying opportunities to improve service methods, workflows, and efficiency Working closely with project teams and other departments Stakeholder & Communication Attending weekly project meetings and relevant operational meetings Preparing input for service performance reporting and customer updates Supporting customer communications where technical input is required Building effective working relationships across teams and departments Skills & Experience Significant experience in a senior support or service delivery role Strong technical problem-solving and diagnostic skills Experience working with service desks, ticketing systems, and SLAs Ability to provide leadership without formal people management Strong communication and documentation skills Comfortable balancing hands-on work with senior-level oversight Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Lead complex SAP projects across multiple countries while developing deep expertise in both SAP delivery and modern project management. This role suits an experienced Project Manager ready to run several live SAP projects at once and grow within a global consultancy environment. About us PI-USE Labs is a technology company providing software solutions and specialist professional services to clients worldwide, primarily focused on SAP systems. Everything we do is aimed at using data-focused solutions to create better, faster, more powerful systems, to save our clients time and money. We've done this for over 42 years all over the world, and a 97% client renewal rate is part of our track record. The reasons are not surprising: we work hard, we're very good at what we do and going the extra mile for clients is standard. The role As a Project Manager within the EPI-USE Labs Project Management Office (PMO), you will manage SAP projects from sales handover through to successful close. You will work with clients across different industries and geographies, taking full ownership of delivery, governance, and stakeholder communication.You will run between two and six live projects at any one time. These range from short engagements lasting a few weeks to larger transformation projects running for a year or more.Alongside delivery, you will develop strong capability in EPI-USE Labs' own project management methodology (ELK), as well as industry-standard frameworks such as SAP Activate, PRINCE2 and Scrum. What you'll be responsible for Owning end-to-end project delivery from handover to close. Managing client-facing projects across multiple locations and industries. Creating and maintaining project plans, risk registers and RACI models. Handling all project administration to allow consultants to focus on delivery. Producing and owning project documentation including plans, blueprints and implementation documents. Acting as an approver and contributor to the ongoing development of the ELK methodology. Mentoring junior members of the PMO. Building strong relationships with senior client stakeholders. Representing the PMO at user group and industry events. What we're looking for At least five years' experience as a Project Manager, ideally within SAP. Experience delivering solutions using agile and PRINCE2-style methodologies. Proven experience across a minimum of five SAP project lifecycles. Confidence engaging senior IT leaders on delivery, scope and change control. Ability to manage multiple projects alongside PMO responsibilities. Strong attention to detail with a quality-first approach to documentation. Confidence presenting to clients using PowerPoint at short notice. Ability to work independently with minimal supervision. Flexibility to travel internationally on an ad hoc basis. Strong Microsoft Office skills, particularly Excel, Word and PowerPoint. Desirable experience SAP experience in any discipline. Recognised project management certifications. Exposure to data or data management projects. Experience with EPI-USE Labs' software portfolio. Additional languages. Degree-level qualification. Membership of professional project management bodies. Working arrangements This is a full-time, permanent position. Global travel is expected, typically around 5-10%, though this may increase depending on project needs. Hybrid or remote working will be considered, with periodic office and group event attendance. Ready to take the lead? If you enjoy owning delivery, working internationally, and managing SAP projects that genuinely matter to clients, this is a role where you can make a visible impact. Click apply and start the conversation.You may have experience of the following: SAP Project Manager, SAP Programme Manager, SAP Delivery Manager, SAP Implementation Manager, IT Project Manager, and Technical Project Manager, as well as ERP Project Manager, ERP Implementation Lead.REF-

Category Manager - IT Infrastructure Hawards Heath / Crawley areaHybrid after on-boarding period£55,000-£68,000 base + 10% bonus + bens package Are you ready to take ownership of a high-impact category within a cutting-edge HPC and data centre environment?If you're passionate about strategic sourcing, vendor negotiation, and high-performance computing technologies, this is an opportunity you won't want to miss. You'll step into a global procurement function where your expertise will directly shape the sourcing and delivery of mission-critical HPC infrastructure. This includes servers, compute, storage, networking, GPUs, CPUs and more-working closely with engineering, IT, operations, and finance teams. Key Responsibilities Lead end-to-end sourcing across HPC hardware categories, including servers, GPUs/CPUs, networking and storage. Develop sourcing strategies, run RFx processes, negotiate commercial agreements and deliver TCO-optimised outcomes. Collaborate closely with engineering, IT and business stakeholders to understand requirements and shape effective category plans. Build and manage supplier relationships, oversee performance, and support contract renewals. Stay up to date with market trends and emerging HPC technologies. Support CAPEX/OPEX planning and budgeting, and oversee purchase order activities. Skills & Experience Experience in strategic sourcing, procurement or category management. Knowledge of data centre hardware - servers, GPUs/CPUs, networking, storage. Proven supplier negotiation and vendor management expertise. Strong financial/commercial acumen, with experience analysing cost models and TCO. Excellent stakeholder engagement and communication skills. Ability to work autonomously across multiple concurrent projects. Salary, Benefits & Working Model £55,000-£68,000 base salary + 10% annual bonus Hybrid working after onboarding (3 days onsite) 22 days holiday + buy/sell scheme Strong pension with employer contribution Private Medical & Dental options Wellbeing support platform Flexible benefits, discounts, gym membership schemes Cycle to Work scheme Visa sponsorship/relocation support available On-site gym and relaxed dress code Regular social and reward events Excellent learning & development pathways Why apply? You'll join an organisation investing heavily in next-generation HPC and data centre capabilities, giving you the platform to influence strategy, drive high-value commercial outcomes, and work at the forefront of cutting-edge compute technologies. Ready to take the next step? If you're an experienced category manager with a passion for IT Infrastructure and data centre hardware, we'd love to hear from you. Apply now to explore this opportunity further. If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Procurement Manager, IT Infrastructure Category Manager, Data Centre Procurement Specialist, Hardware Sourcing Manager, Technology Procurement Lead, Server/GPU/CPU Procurement, Strategic Sourcing Manager - IT, Vendor Manager, IT Buyer, Senior Buyer - Hardware, Compute/Networking Sourcing. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Senior Service Delivery Manager (ITIL Microsoft Azure) Isle of Grain, Kent to £95k Are you a tech savvy Service Delivery Manager with MSP experience? You could be progressing your career at a growing software and technology consultancy. As a Senior Service Delivery Manager you'll manage a new account for the business, working on client site to manage the transition and have oversight to ensure the client gains maximum value from the product. You'll collaborate with the Professional Services and the Service Desk team, acting as a liaison between the business and client and ensuring that SLAs are met. As a senior member of the team, you'll also challenge the status quo internally and drive improvements and standards to Service Delivery within the business, whilst mentoring more junior Service Delivery Managers. Location / WFH: You'll be based on client site in the Isle of Grain 3-4 days a week initially, work 1-2 days work from home, with flexibility increasing as the project progresses. About you: You are an experienced Service Delivery Manager within MSP environments You have advanced stakeholder management and communication skills, able to build strong working relationships and manage clients You have a good technical understanding of ITIL 4 and the Microsoft tech stack including Azure You hold SC Clearence or are able to achieve it (i.e. UK permanent resident for 5yrs+) What's in it for you: Salary to £95k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about this Senior Service Delivery Manager (ITIL Microsoft Azure) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Business Intelligence Developer Peterborough, UK (Hybrid) Permanent full time Competitive + Bonus IRIS is continuing to grow its Data Science team as the business relies more heavily on data to support reporting, decision-making and future initiatives across finance, sales and operations. This is a newly created role to support the ongoing development of ABIOS , our internal data platform. ABIOS is used daily by teams across the business and plays an important role in areas such as billing, reporting and operational insight, supporting around £500k of monthly revenue. The role would suit someone who enjoys working with SQL, likes understanding how data is used in a real business context, and wants to be close to the problems they're solving rather than working on isolated technical tasks. Why This Role Matters ABIOS underpins a lot of day-to-day activity at IRIS. It brings together data from multiple core systems and makes it usable for teams who rely on accurate, timely information. Used by over 700 internal users each day Supports billing, finance and operational reporting Helps teams view, update and work with trusted data Continues to evolve as the business grows and changes You'll help keep the platform running smoothly while also contributing to improvements and future changes, including a move towards a hybrid Azure / AWS environment. About the Team You'll Join You'll join a small team of Business Intelligence Developers within the wider Data Science function, reporting into the Senior Manager, Data Science. The team works collaboratively and supports one another. There's a mix of development, data and analysis skills, and people are encouraged to share ideas, ask questions and challenge how things are done when it makes sense. What You'll Be Doing This is a hands-on role with a mix of development and support. Day to day, you'll be: Building and improving internal data tools within ABIOS Writing and maintaining SQL queries, views and datasets Pulling data from data warehouses and preparing it for use in tools and reports Investigating and fixing data issues to maintain data quality Testing changes and new features to ensure they work as expected Working with internal teams (such as Finance and Sales) to understand what data they need Documenting solutions and creating simple user guides Supporting wider Data Science BAU activity when needed As you become more familiar with the platform, you'll take on more ownership and start contributing to how solutions are designed, not just built. What We're Looking For This role is suited to someone with a solid foundation who is keen to develop further. You'll ideally have: Commercial experience working with SQL and data manipulation Strong Excel / Microsoft 365 skills Experience working with data in a business environment A structured, organised approach and good attention to detail The ability to explain technical topics clearly to non-technical colleagues Experience in the following would be useful but isn't essential: Postgres, MySQL or similar databases C# .NET, JavaScript, HTML/CSS Azure or AWS Internal data tools or reporting platforms Agile or Waterfall delivery approaches More importantly, we're looking for someone who is: Curious and keen to learn Comfortable asking questions and picking up new systems Practical and solution-focused Happy working as part of a team but able to take ownership of tasks Willing to put the effort in and grow with the role What You'll Gain A role that supports core business activity , not side projects Clear ownership and responsibility as you build confidence Exposure to cloud platforms and modern data practices Support and on-the-job learning from an experienced team Opportunities to develop towards more advanced data work over time Our Application Process We like to keep things simple, transparent, and fair: Apply online Just upload your CV and tell us why you're interested in the role. Initial Interview (plus Online Assessments) A chat with our Talent team. Two short assessments: CCAT (15-minute timed test). EPP (untimed personality questionnaire). Hiring Manager interview A conversation focused on your experience, mindset and motivation for the role. We're looking for genuine interest and understanding of what the role involves. Technical / practical test A SQL- and data-focused assessment sent to you to complete independently. The test is designed to assess your own technical ability and understanding. Final face-to-face interview (Peterborough/Manchester) A final discussion with senior members of the Data Science team, including the hiring manager, to explore fit, collaboration style and how you'd work day to day. If you're looking for a role where your SQL skills are genuinely used, your work is trusted, and you can grow with the platform over time, we'd like to hear from you.

Senior Service Designer (GDS Experience) Rate: £450 per day (Inside IR35) Location: Remote Contract: 6 months initial We're supporting a central government client seeking an experienced Senior Service Designer with strong GDS (Government Digital Service) experience to lead the design and delivery of complex, user-centred public services. This role sits within a multidisciplinary digital team and will play a key part in shaping services from discovery through to live, ensuring alignment with GDS Service Standards and best practice across government. The Role You'll be responsible for designing end-to-end services that meet user needs while balancing policy, operational, and technical constraints. Working closely with Product Managers, User Researchers, Content Designers, Interaction Designers, and Technical Architects, you'll help define and improve services used at scale. You will: Lead service design activity across Discovery, Alpha, Beta, and Live phases Create and iterate service blueprints and artefacts (service maps, user journeys, ecosystem maps) Champion user-centred design principles across senior stakeholders Support and collaborate with User Research to translate insight into actionable design decisions Identify pain points across complex systems and design practical, scalable improvements Ensure services meet GDS standards and are assessment-ready Facilitate workshops and co-design sessions with business and technical teams Contribute to design community practice and mentor junior designers where required Essential Experience Proven experience working on government digital services Strong understanding of GDS Service Standards and assessment processes Demonstrable experience delivering in multidisciplinary agile teams Expertise in mapping complex services across multiple channels Confident stakeholder engagement at senior level Ability to balance strategic thinking with hands-on delivery Experience working within Inside IR35 contracts Desirable Experience working with Legacy transformation programmes Familiarity with accessibility and inclusive design standards Previous central government department experience Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

ITSM Service Manager + Long term project + High security clearance required + Fully onsite in North West + £600 to £700 per day - Inside IR35 + DV Cleared Overview The ITSM Service Manager is responsible for managing and delivering security services across IT projects and live environments. The role focuses on protecting systems, data, and services while ensuring security is Embedded into project delivery-not bolted on at the end. We're looking for an experienced Service Manager to take ownership of IT service delivery across a fast-paced, business-critical environment. This role sits at the heart of operations - ensuring services are stable, performant and continuously improving. The Role As Service Manager, you'll be responsible for end-to-end service management, aligning IT delivery with business needs while driving best practice across ITSM processes. Key Responsibilities Own and manage IT services across their full life cycle Lead ITSM processes including Incident, Problem, Change and Service Request Management Ensure SLA and KPI targets are defined, monitored and achieved Chair CAB meetings and oversee change governance Drive service improvement initiatives and CSI plans Act as the key escalation point for major incidents Produce service reports and present performance insights to stakeholders Manage third-party suppliers and ensure contractual service obligations are met Experience Required Proven experience in a Service Manager or IT Service Delivery role Strong working knowledge of ITIL/ITSM frameworks Experience managing SLAs, OLAs and supplier performance Background in leading major incident management Ability to engage and influence senior stakeholders ITIL certification (v3 or v4) desirable

Senior Security & Technology Consultants Location: Warton, UK (On-Site - 5 Days per Week) Clearance Required: Valid MOD DV (Mandatory) Engagement Type: Contract (Inside IR35) Day Rate: £500 - £900 per day (dependent on role and experience) Overview We are seeking experienced Security & Technology Professionals to support critical programmes in a secure defence environment. These roles span architecture, assurance, operations, and technical delivery disciplines and require individuals who can operate effectively within highly regulated, mission-critical settings. All positions are based full-time on-site in Warton (5 days per week) and require candidates to hold a current and valid MOD DV clearance at the time of application. Scope of Opportunities We are hiring across multiple security and technology disciplines, including: Security Architects Security Assurers Information Security Consultants SOC Analysts OT Architects Cross Domain SMEs IT Administrators Service Managers Product Security Managers Penetration Testing Specialists Technical Project/Programme Managers Key Responsibilities (Role Dependent) Security Architecture & Design Define and review secure architectures across enterprise IT and OT environments. Act as technical authority for secure system design and implementation. Lead threat modelling, risk assessments, and security design reviews. Ensure compliance with defence security standards and secure-by-design principles. Security Assurance & Governance Deliver independent security assurance across programmes. Support accreditation activities and compliance reviews. Develop and maintain security documentation, standards, and risk registers. Security Operations & SOC Monitor, analyse, and respond to security events and incidents. Strengthen detection, response, and resilience capabilities. Support vulnerability management and remediation activities. OT & Cross Domain Security Provide expertise in Operational Technology environments. Design and assure secure cross-domain solutions and data transfer mechanisms. Evaluate network segregation and high-assurance controls. Penetration Testing & Vulnerability Management Conduct or oversee penetration testing engagements. Assess vulnerabilities and validate remediation strategies. Support red/blue team activities where required. Service & Product Security Embed security into live service management processes. Act as Product Security lead across development life cycles. Integrate DevSecOps controls and secure SDLC practices. Technical Delivery & Programme Support Manage security-focused technical workstreams. Provide governance reporting to senior stakeholders. Translate technical risks into business impact and mitigation plans. Essential Requirements Valid and transferable MOD DV clearance (mandatory). Availability to work on-site in Warton, 5 days per week. Strong background in one or more of the listed security disciplines. Experience working in secure, defence, or highly regulated environments. Relevant certifications (eg, CISSP, CISM, TOGAF, Crest, cloud certifications).